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Address

1033 E 41st St
Austin, TX 78751

Phone

512-961-4020

512-961-4020

800-688-8057

800-688-8057

Property Open

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Climate Control Storage
  • Indoor Storage Units
  • Small, Medium & Large Storage Units

Phone

512-961-4020

512-961-4020

800-688-8057

800-688-8057

Property Open

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Climate Control Storage
  • Indoor Storage Units
  • Small, Medium & Large Storage Units
Close Location Details View Location Details
Reserve TodayMonth-to-Month Rent, No obligations
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    5'x5'
    Online only price
    $ 55/mo
    Online only price
    $1 first month rent
    Small 5'x5'
    • Climate Controlled
    • Upstairs/elevator
    $ 55/mo $73
    Online only price
    $1 first month rent

    No Obligation

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    10'x5'
    Online only price
    $ 71/mo
    Online only price
    50% off first month rent
    Small 10'x5'
    • Climate Controlled
    • Upstairs/stairs
    $ 71/mo $94
    Online only price
    50% off first month rent

    No Obligation

  • New

    Public Storage eRental Online Payment & Contract So You Can Limit Your Contact 
    +
    Public Storage App Promo Use YOUR PHONEto Open Gates Doors & Elevators
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    5'x10'
    Online only price
    $ 75/mo
    Online only price
    $1 first month rent
    Small 5'x10'
    • Climate Controlled
    • Upstairs/elevator
    $ 75/mo $100
    Online only price
    $1 first month rent

    No Obligation

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    10'x5'
    Online only price
    $ 96/mo
    Online only price
    50% off first month rent
    Small 10'x5'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 96/mo $127
    Online only price
    50% off first month rent

    No Obligation

  • Save Impression

    5'x15'
    Online only price
    $ 97/mo
    Online only price
    $1 first month rent
    Medium 5'x15'
    • Climate Controlled
    • Upstairs/elevator
    $ 97/mo $129
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    10'x10'
    Online only price
    $ 117/mo
    Online only price
    $1 first month rent
    Medium 10'x10'
    • Climate Controlled
    • Upstairs/elevator
    $ 117/mo $156
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    10'x15'
    Online only price
    $ 188/mo
    Online only price
    50% off first month rent
    Large 10'x15'
    • Climate Controlled
    • Upstairs/elevator
    $ 188/mo $250
    Online only price
    50% off first month rent

    No Obligation

Nearby Self-Storage Locations

Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.

Hancock Storage Units Near I-35

Hancock Public Storage offers cheap self storage and friendly customer service right off of Interstate 35 just north of downtown Austin.
Roughly three miles north of downtown and less than two miles from the University of Texas-Austin, it's also a great storage spot for folks in nearby Hyde Park, Mueller and Cherrywood to find a little bit, or a lot, of extra storage space for the office or the home.
Grab a 5x5 storage unit to stash a set of golf clubs for frequent trips to nearby Hancock Golf Course or keep helmets, pads and skateboards all together for trips to the skate park at Patterson Neighborhood Park.
Recognized as one of Texas' most bike-friendly communities, a 10x10 storage unit can easily store multiple bikes, not to mention hiking gear, camping gear and other outdoor items.
Families living around Lee Elementary School that are looking to store some spare bedroom furniture, an extra refrigerator or deep freezer, or an old patio furniture set will find plenty of space inside a 10x20 storage unit.
All of the rental options at this facility are indoor storage units and climate controlled storage units.
Inside the rental office, open 7 days a week, customers can also purchase moving boxes, furniture covers, pads, bubble wrap and other assorted packing supplies.
Public Storage, adjacent to Hancock Center, is the answer whenever it's time to find some extra storage space at affordable rates.

At Public Storage, You'll Always Find...

  • Keypad Access
  • Friendly Staff
  • Month-to-Month Rent
  • Moving Supplies Available
  • Free Parking
  • Well-Lit Facilities

Reviews ( 362)

September 23, 2023
Google Public Storage swoxo
Keith is exceedingly helpful and friendly. The location is easy to get to. The app on my phone is easy to use, but their website doesn't allow me to log in from my home computer or my work computer. I tried resetting my password and using the chatbot to request assistance, but no one could diagnose the problem. Fortunately, I can use their app on my phone to enter my credit card info and get access to my storage unit.
September 23, 2023
Google Public Storage Grayson Slover
Excellent and friendly service. Keith went the extra mile to help us with everything we needed. 100% recommend
August 31, 2023
Google Public Storage Eric Haynes
Keith was awesome 5 star times a thousand
August 27, 2023
Google Public Storage Tracy Sokol
DO NOT RENT FROM PUBLIC STORAGE!!!! They gave me 20 minutes to get my things and told me I'd be arrested if I set foot on the property. The three workers inside the office saw what was in my storage unit and did everything they could to push me out of it so I would have no choice to leave my things. They ambushed me the Friday before my next rent payment was due so they could get my things. THIS IS NOT THE FIRST TIME THAT A PUBLIC STORAGE EMPLOYEE HAS DONE THIS. Search for public storage inside thieves or just public storage in general and you'll see all kinds of things they do to people who have good things. I lost my entire life on April 29, 2022 and paid them thousands of dollars to store a lifetime of items. I will not stop reviewing or talking people out of renting from them. And I plan to do whatever I can to KILL their stock, starting with the $4.00 dividends they are paying out right now. They messed with the wrong lady....
August 11, 2023
Google Public Storage Sirron Darrod
Mya and Keith were a great help and had superb customer service.I would recommend this specific storage to anyone needing a place to put their personal belongings.
August 9, 2023
Google Public Storage DIMO
This location is the best received Great service from Keith and Mya they took care of me in no time and things went really smooth
August 9, 2023
Google Public Storage Amika Stevens
I like this location. Keith and Mya was a big help!!
August 9, 2023
Google Public Storage LaDonnia Jones
I don't normally do this but I had to take a Moment to give this review about How friendly and helpful your new employee Mya and Keith were. Every question I had they answered and gave me suggestions that made better sense then the ones I had. Please make sure you keep them both and hire staff just like them. The World is already cruel and coming across them both made my day in such a special way they couldn't even imagine. Mya always had a smile on her face.
August 9, 2023
Google Public Storage Charron Huggins
This location has provided my family & I excellent service. Keith & Mya we’re extremely helpful as well.
August 7, 2023
Google Public Storage Culinary Misfits
I can’t say enough about Keith. Super informative, helpful and answered all my questions. I’ve rented with Public Storage many times before and each time I’m always surprised how above and beyond their team goes. Thanks again to Keith who’s always willing to go above and beyond.
July 29, 2023
Google Public Storage David Moore
Great experience. What a great facility! Keith was incredibly helpful and provided excellent service.
July 15, 2023
Google Public Storage Veda Tsai
Easily accessible and close to UT. What really made the experience great was Keith, kindest and most thoughtful service I’ve received. I won’t store anywhere else in Austin. Truly 5 star. The app makes it easy to access during all hours even if the app itself is a little slow. Great though to have the ability to get your things.
July 5, 2023
Google Public Storage Byron Wright
Kieth hooked me up.
July 5, 2023
Google Public Storage Hannah Craighead
Keith was super helpful!
July 1, 2023
Google Public Storage Lucas Gonzales
Keith was awesome!
June 20, 2023
Google Public Storage Josue Jandres
Keith is awsomme
June 20, 2023
Google Public Storage Michael
Every time I come to this location, no workers are in office and the carts are all chained up. How the heck is anyone supposed to move when they can’t even get access to a cart. Never anyone around to help and calling doesn’t help since there’s no one at the phone.
June 19, 2023
Google Public Storage Evan Aldrich
June 6, 2023
Google Public Storage Kim Stoker
Keith is awesome!
June 2, 2023
Google Public Storage Jr Robledo
The staff.there are awesome
May 25, 2023
Google Public Storage Derek Abriola
Keith is awesome. Very knowledgeable and professional. Great experience
May 16, 2023
Google Public Storage Connor Blankenship
May 11, 2023
Google Public Storage Samuel Perales
May 9, 2023
Google Public Storage Alexander
Keith is just a wonderful person to work with at Public storage at 41st. Thank you
April 30, 2023
Google Public Storage T K
Keith is awesome!! :-))
April 24, 2023
Google Public Storage Lydia Smith
This public storage facility is always clean, and Keith is very responsive!
April 24, 2023
Google Public Storage Willie Pryor
Keith is a professional person, and he knows his job.
April 20, 2023
Google Public Storage Jacob Bennett
This place is perfect and Keith was a HUGE help. Made the process fast and efficient. 100% recommend.
April 12, 2023
Google Public Storage Ashley Hernandez
Great location, great staff, great experience! I don't usually leave reviews, BUT I do have to thank Arlene. I called with a lot of questions and you had all the answers: clear, short, and to the point. Thank you for all your time and all your help. You were super patient and knowledgeable.
April 8, 2023
Google Public Storage Brett Vinecombe
Great facility and easy access from the highway. I booked everything online and the process was easy and seamless, everything was prepped and ready to go when I got here for the first time. The units are clean and secure, very easy access to the doors and elevators make moving in and out a breeze. Most of the times I’ve come to move stuff in Keith has been in the office, always waves and smiles and is very friendly and helpful with anything I’ve needed. Can’t recommend enough!
March 30, 2023
Google Public Storage Iokepa
This is my first experience storing belongings at a Public Storage and it’s been really smooth. Arlene was so helpful on the day of our move-in and Keith was great also in setting up our reservation over the phone. Clean, easy access, and we trust our things are safe here.
March 13, 2023
Google Public Storage Jo Meyerson
It has been awhile since I needed to use a storage unit and I selected this unit based on its close proximity. What makes this place so great is Keith. Keith made the rental process easy and answered all my questions. Later when I was traveling I needed help securing my unit and once again Keith was there. This guy should be teaching seminars on how to provide exceptional customer service. If Keith's sup is reading this, pay him well and never let him go. Keith is the face of this business and he is doing an outstanding job of representing.
March 6, 2023
Google Public Storage Sooshi Wooshi
Keith is awesome!! He'll take care of anything you need!!
March 5, 2023
Google Public Storage Antonio Rodriguez
Amazing and quick service!
March 5, 2023
Google Public Storage Sarah Gonzalez
smells nice and is very clean
February 24, 2023
Google Public Storage Reginald ray
Keith was very helpful.
February 23, 2023
Google Public Storage Kyle Rice
Great place.
February 21, 2023
Google Public Storage Simple Rick
Awesome service and a reasonable prices Breana and Keith were super friendly and helpful.
February 19, 2023
Google Public Storage Zakary Keith
The Good. First and foremost. Keith. Keith is that guy that goes above and beyond the call of duty He is not just the good but he is the better and The best. When faced with adverse situations and having to voice my concerns that didn't involve him directly, he did the most that any consumer can realistically expect and ask. That was listen and follow up. He is a huge asset to the Public Storage team. Jordan being the team leader has reassembled a group of knowledgeable and committed men and women that have restored integrity in this location. The Bad. Unfortunately, the bad is that patrons don't know how to return carts after using. So this location has 1 of the original 4 carts but they have substituted a dolly and a few furniture dollies which is better than nothing. The Bad(part II) has been resolved and replaced. Now they run a tighter ship where everyone pulls their own weight versus soaking up a/c their entire shift. (As of February 19,'23 Carts have been bought by the establishment in order to bring back customer service which yields customer appreciation.) The Ugly. Just like the housing market in Austin, storage facility rental rates are outrageous and out of control. Without any consistency, your storage unit rate goes up at 4 months the again at 7 months then 14 months. I get it. Everything in Austin is expensive however at least I would hope that everyone could afford consistency even if consistency doesn't mean affordable.
February 17, 2023
Google Public Storage Eric Daniel
Super clean and incredible staff. Keith was very helpful with answering all of my questions and walking me through the process. You don’t see this level of customer service anywhere these days.
February 17, 2023
Google Public Storage Gennell Shuler
Breana was very professional when telling me about the units.
November 8, 2022
Google Public Storage Zachary Shapiro
Javier was super helpful!!
November 8, 2022
Google Public Storage Imani Morris
Javier was very helpful and got me moved into a new unit quickly!
October 23, 2022
Google Public Storage BacteriophageAesthetic
Javier was so helpful this morning showing me to my unit and getting everything sorted I came right when they opened and Javier was so friendly and showed exactly what good customer service is. I would highly recommend this location for its position near the high way making for easy access.
October 7, 2022
Google Public Storage Cesar Cardona
Muy buen ambiente ceguro x lo tuyo
September 26, 2022
Google Public Storage Sage B
Nicole and Tamala were a great help. Thanks for finding a unit at a great price.
September 2, 2022
Google Public Storage John C. Bobbitt
It's a storage unit, climate controlled, I35&41st good security
August 13, 2022
Google Public Storage Victor V.
August 6, 2022
Google Public Storage PRIS B
July 31, 2022
Google Public Storage Sam Payne
I rented a 10 x 10 unit here for two and a half years. Clean facility, reliable access, friendly staff, convenient location. If you need storage in the area, this Public Storage is a good choice
July 16, 2022
Google Public Storage McKayla Cothern
So far, my experience with this public storage unit has been good, but one of the two doors on the third floor has been broken for months and they haven’t fixed it. I find it annoying that the “Use other door” sign has been up for several weeks and it doesn’t look like they’re planning on doing anything about it anytime soon.
July 13, 2022
Google Public Storage Ryan Thompson
David was fantastic at helping throughout the process. Great guy and great help!
July 9, 2022
Google Public Storage Joumana Accad
Easy, clean, great. Sorry not inspired to take pictures.
June 30, 2022
Google Public Storage Kevin Tran
I’ve been renting storage units from this facility for over three years now and have very positive experiences. The facility is kept clean and climate controlled with easily accessible hours from 6 AM - 9 PM. I feel at ease that there is double layered security access (renters have to enter their personal access code twice to access their unit) and security cameras. Additionally, the workers here like David and Javier are courteous and look out for the renters. From giving calls when you might have forgotten to pay rent to their attentiveness to any suspicious activity that’s typical of a city-area right next to a major interstate, these workers go above and beyond.
May 24, 2022
Google Public Storage Alicia Barber
Very clean and nice with a very friendly and professional staff
May 17, 2022
Google Public Storage David Sell
The property manager, David, was very helpful in setting up an account and explaining the operation at this location.
April 27, 2022
Google Public Storage Alison Riemersma
David is always super-helpful and friendly and it's a convenient location for me.
April 21, 2022
Google Public Storage Bernice Ried
First I would like to say Kim was great. Javier was great. David was knowledgeable and understanding. Unfortunately, after getting a storage unit and never moving in after 24 hours not needing it, corporate office decided they would not give me a refund of almost $200. It’s a decision because I’ve been told multiple time that they could depending on the person answering the phone. It’s disappointing because the unit has since been rented, it was not the only unit left, and they didn’t lose any money. The greed of such an unfair circumstance left a huge distasteful feeling in my stomach. I wouldn’t say don’t rent here but I would say be sure to get all information before renting and be absolutely sure before handing over your credit card.
April 20, 2022
Google Public Storage Nick Luevano
My experience was seamless and smooth! From the moment I arrived to the moment I left, David was extremely friendly, helpful, and a joy to work with. He was knowledgeable and thorough, even when there were other customers asking various questions. The property was clean, tidy, and well managed thanks to David, who was picking up trash when I pulled up. Can't say enough about how helpful he was and how pleasant the experience was!
April 18, 2022
Google Public Storage Aisha Mendoza
March 26, 2022
Google Public Storage Bryan Sierra Diaz
March 21, 2022
Google Public Storage Joe Livingstone
David was extremely helpful and knowledgeable and did everything he could to assist us with getting our stuff stored securely. Thank you!
March 1, 2022
Google Public Storage Trent Brown
Got a great deal on a unit, always have been treated with kindness and respect here. The limited access is a little bit annoying, but im sure it's safer that way. I wish there were lights inside of the unit. It's always hard to see what I'm doing in there. Thanks! Also, rent on my unit has nearly doubled in one year. If rent has doubled purely to be competitive like I was told. Maybe use that money on the building and install lights? Give your loyal customers more than just being a little cheaper than the other guy.
February 25, 2022
Google Public Storage Michelle Florez
Nicole was excellent!!
February 7, 2022
Google Public Storage JaNelle Weatherford
This storage facility is awesome! Convenient, clean, friendly staff who are ready and eager to help you with any needs. Special shout out to David at the front desk!!
January 20, 2022
Google Public Storage Steven Barone
Davids a great help, A+ service.
December 19, 2021
Google Public Storage D'Ante Borders
December 17, 2021
Google Public Storage Mary Ellen LaTouf
David, Property Manager at this location is amazing! So helpful, knowledgeable and professional. He took the time to explain various questions I had about my unit in a patient and friendly manner. It’s clear that he has a vast understanding of this business, and his ability to take care of the customer is outstanding. David is a huge asset to this property, and I look forward to working with him and Public Storage in the future. I will be recommending to my friends, that they use Public Storage in whatever city they’re in.
November 23, 2021
Google Public Storage Orman Anderson
Clean, secure and easy to access.
November 10, 2021
Google Public Storage Janelle Barnes
Pretty stright forward
November 7, 2021
Google Public Storage Jennifer Perry
Moved a 2bd apt in with movers and check in to the storage unit was super simple. Staff was friendly and the place was clean!
November 1, 2021
Google Public Storage Michael Burnett
A good clean place to store all your belongings
October 16, 2021
Google Public Storage Kyle Farrar
Great service and Nicholas and Lucia were super helpful!
September 1, 2021
Google Public Storage Breeze
Lucia was such a great help. Overall a great experience , thank you :)
August 31, 2021
Google Public Storage Cassidy Lindstrom
August 29, 2021
Google Public Storage ernesto flores
Lucia was super helpful and courteous , definitely a thumbs up place to deal with
August 15, 2021
Public Storage Concepcion Izquierdo
Hello, I would like to know if you do not have any warehouse for sale?
July 22, 2021
Google Public Storage August Ritchart
Sam is the best she hooked it up
July 17, 2021
Google Public Storage Carlos Carroll
Sam was very helpful!
June 30, 2021
Google Public Storage CG Smith
I have rented five different units at this property over the past year and a half. One was personal and the other were for work. Each time, I worked with David and he was wonderful. Always very customer service oriented, giving me tips that helped move in and access. The facility is always clean and well lit and the staff are available for any questions. Great location also!
June 25, 2021
Google Public Storage nikiesha king
David was able to help My family make our move easier while we were on the road to reserve a storage. And was very helpful and super nice at the office This place and staff is great.
June 12, 2021
Google Public Storage Kristiana Karlin
After we had a death in the family, we needed something quick to help us sort through everything. They were so convenient, organized and safe. This was a great experience, despite the situation. I highly recommend them!
June 7, 2021
Google Public Storage Peter Vdd
May 28, 2021
Google Public Storage Barbara Reyes
May 20, 2021
Google Public Storage chris whitesall
Great customer service David is awsome
May 20, 2021
Google Public Storage Dante Weaver
May 9, 2021
Google Public Storage Michael Morin
April 27, 2021
Google Public Storage Esteban Sanchez
Moved into a 10×5 today. The facility was very clean and well secured with codes at the doors and elevators, and the bathrooms were well maintained. The front desk attendant, David, was very friendly and helped me find my unit.
April 27, 2021
Google Public Storage Matthew Mahoney
David is awesome! Very friendly guy. We had no hiccups on our move and the company has very fair rates!
April 17, 2021
Google Public Storage Nathan Jordan
Be extremely careful. My 5th floor unit was broken into in and everything of value (both personal and monetary) was taken. I lost over $4000 in framed classic movie posters and other collectables. I later learned the thieves were able to remove the door of the unit completely so as not to have to break the lock. I won't comment on the security measure the building has, as I don't want to encourage others to try and steal, but inadequate doesn't begin to describe it. I was told the door issue was taken care of, but who knows. I was offered $45 through the insurance for my loss since I didn't have receipts for pieces I have owned 20 years. If you do keep anything of value here, be sure to take pictures and inventory. I wasn't offered even free rent for what the thieves did leave, so I have finally removed everything.
March 27, 2021
Google Public Storage steven j
Had a mix up and was billed incorrectly, Samantha was very friendly and helped get it straightened out right away. Thank you!
February 12, 2021
Google Public Storage Lori Cantu
David the person in the front desk can be so intruding and rude! This person should learn to keep himself on a professional manner! Bad experience
February 6, 2021
Google Public Storage knees suck
I have never been to a Public Storage that I liked. Most of the staff are rude and I always feel like they're trying slip in extra charges, penalties and fees. And they will not hesitate to put a lein on your property and auction it off if you're a little late on rent. Theyre not willing to work with people very much.
February 3, 2021
Google Public Storage Andrew Alden Miller
Nice secure spot with good customer service
January 30, 2021
Google Public Storage Noé Boon
January 28, 2021
Google Public Storage Marc Nirenberg
Great customer service!!!
January 3, 2021
Google Public Storage Smith Overton
December 31, 2020
Google Public Storage Steven Sparkman
December 12, 2020
Google Public Storage Gato Gordo Creations
November 15, 2020
Google Public Storage natalie axe
I recently posted a rather negative review of this facility. I was contacted within a couple of weeks by a supervisor to discuss my concerns. How refreshing! A company that honestly gives a darn about the customer’s experience! I was able to get a couple changes made to our agreement and am extremely satisfied and excited about feeling great about the company I’m doing business with! Thanks Public Storage for going the extra mile!
September 21, 2020
Google Public Storage Steffon Butler
I was having a bad day and the customer service of sheleah helped put a smile on my face she was amazing and met all my needs thank you sheleah
September 18, 2020
Google Public Storage Raven Stokley
Friday September 18th at about 5:30pm I came in to buy some boxes. The young gentleman (didn’t catch his name) who was working at the time was very kind and helped me load boxes into my vehicle. Very pleasant experience :)
September 17, 2020
Google Public Storage Nancy Nobles
September 13, 2020
Google Public Storage Betsy D'Acierno
David and Leah were so wonderful in helping us add more units to our account! David was so accommodating and patient with all of our questions, and Leah helped with providing maps so we could easily find our way! Thanks for the wonderful service and we highly recommend the facility!
September 7, 2020
Google Public Storage Renee Oliver
Great service and friendly staff. Brandon did a great job
August 28, 2020
Google Public Storage Carleen Edgar
There was an immediate improvement in customer service when their new Manager David appeared at the 41st Street location a couple of days ago. There were a couple of bad apples there previously (not all). I went to the office to complete a second storage room contract and my expectations were low, but I was pleasantly surprised by David's attention to detail and his penchant for making things easier for the customer. He let me know of ALL my options and re-sent an email to me without my asking (or knowing that it would be helpful). He is just someone who seems to go out of his way for the customer's satisfaction.
July 21, 2020
Google Public Storage Rowena Lei
I've been renting at this location for almost a year now and love all the staff here. Brad is amazing and super friendly! He goes above and beyond with helping me out.
July 15, 2020
Google Public Storage Shelley Norton
I’ve had nothing but great experiences at this property. It’s clean and well-managed. Both staff members that I’ve interacted with- Brad and Jen- have been amazing: friendly, helpful, professional, very available and attentive! Thank you!
July 14, 2020
Google Public Storage victoria collins
This was super convenient to west campus. The10 x5 was ample enough for our daughters belongings from a furnished apartment. Boxes. Clothes, tall dresser . Clean and contactless if you want. I would recommend this location.
June 24, 2020
Google Public Storage J Sarrat
This is the best storage place I’ve used. Temperature controlled and clean. I talked to Jennifer today and she was very helpful and friendly. It makes things much easier when employees at places I visit are so kind and awesome. Thanks Jennifer!
June 24, 2020
Google Public Storage N Goldbach
June 23, 2020
Google Public Storage Jasmie Wooley
This place is conveniently close to I-35 the staff are aweome always helpful and its very clean and not alot of in and out traffic. I would definitely recommend and rent another unit.
May 29, 2020
Google Public Storage ruben valderas
Robin M was the epitome of someone that lacks basic customer service skills. She was very rude and actually suggested we take our business elsewhere after she neglected to tell us that only specialty locks that just so happen to only be sold at her location are allowed to be used. During this pandemic I think you all can understand finances are tight and being required to spend an additional and unexpected $20 wasn't something we planned for. Especially after moving all day in this Texas heat and humidity however she had zero remorse or understanding stating the info was listed on our reservation which it was not. Fortunately we were able to secure the funds and proceed with our checkin but only to be met with more attitude from Robin. I cannot speak to the other staff at this location but Robin definitely can use a refresher on how to provide customer service because she is definitely falling miles short in that department.
May 28, 2020
Google Public Storage Kody Brz
May 25, 2020
Google Public Storage erica Hagerman
Great location. Easy access. The unit and facility was super clean. We drove from KCMO and were running late Joe stayed late to check us in. He was great and super helpful!!
May 22, 2020
Google Public Storage Jessie webb
March 17, 2020
Google Public Storage Michael Castillo
Joseph and Emilio are the friendliest workers I have met to date, super helpful and they keep a very clean building
March 15, 2020
Google Public Storage Max Ybarra
March 13, 2020
Google Public Storage christine murphy
Wonderful service emilio is the best
March 13, 2020
Google Public Storage edwin Allen
Great customer service and Emilio is Great!!
March 9, 2020
Public Storage Tom Gary
Why cant i make a reservation after April 8, 2020 online? I am interested in reserving a space beginning May 23, 2020.
March 6, 2020
Google Public Storage DON LEE
Property is clean.
March 6, 2020
Google Public Storage leslie gonzales
Emilio gives Great Cusfomer service and the property is very clesn!!!
March 6, 2020
Google Public Storage Mike Franklin
March 4, 2020
Google Public Storage Boni Ramos
Great location,Emilio keeps the ppace clean and gives Great Customer service
February 18, 2020
Google Public Storage Michael Wilson
Emilio is the man. He is professional, positive, courteous, friendly and keeps things smooth and safe for everybody.
February 18, 2020
Google Public Storage Nicole Wielga
Manager Emilio is wonderful, unfortunately he does not create the pricing so we had to move to cut costs, but the place is wonderfully managed and easy to access.
February 16, 2020
Google Public Storage Min Yuan
The manager Emilio is super nice and helpful. The facility has great location and inside in very clean. I chose the smallest unit which has a pretty affordable price!
February 12, 2020
Google Public Storage I M
Great location. Safe, clean and well maintained units. Emilio is proactive and helped me promptly when needed.
February 8, 2020
Google Public Storage Andrew Murdoch
Great storage unit! Clean, well located, temperature controlled, and plenty of parking. Served us well for the 4 months we needed it and very well priced. Emilio greeted me by name every time and couldn’t have been more friendly!
February 5, 2020
Google Public Storage Royce
Simply the friendly managements of this location, both Mr. Emilio and Mr. Joseph , they exceeded my expectations., when I was trying to rent unit for my son.
February 5, 2020
Google Public Storage Bobby J
My wife and I rented a space at this location , we usually dealt with either Mr. Emilo or Joseph at 1033 east 41st and I wanted to give them a commendation. they was always very helpful whenever I had questions. Please thank him for being so professional and doing a great job!
February 1, 2020
Google Public Storage Winifred Forney
Friendly service from Emilo and Joe. Great personality
January 25, 2020
Google Public Storage youngz 81
January 20, 2020
Google Public Storage Leah Wyatt
Nice people. Clean, air conditioned units. Setting up my rental was easy and moving out was quick and simple! Was perfect for storing my things while I studied abroad. Emilio was very considerate and helpful :)
January 19, 2020
Google Public Storage Randall Elliott
One of the best experiences I've ever had with Public Storage. Very helpful staff both on the phone and at the office. The coordination of the online lease prefill, text messages, emails, and helpful staff made it painless. Would highly recommend especially if you're in the neighborhood.
January 16, 2020
Google Public Storage Michael Mitchell
Emilio was very helpful and pleasant.
January 13, 2020
Google Public Storage John T
I love the location, and easy access, the staff are friendly, both Mr. Emilio and Joseph go out their way to help you,
January 3, 2020
Google Public Storage William Cox
Came in to a clean smelling office and was greeted immediately by Joseph and emillio who mads my rental proccess smooth ans easy
January 3, 2020
Google Public Storage yomaira aviles
perfect location, easy to get to .. storage always smelled clean when i would stop by.... Emilio made the whole experience hassle free.. has amazing customer service .. will definitely be back to this location if ever needed
January 2, 2020
Google Public Storage Bryan White
Convenient location with pretty easy access from downtown Austin and the east side. Clean facility. Most staff are good-very good, Emilio is REALLY outstanding. Best customer experience of any kind I've had in a while. He saw me in the hallway and referred to me by name (he'd watched me walk in on security photos and looked me up). Second time we interacted he helped me with a really tight timeline I was working against. I was/am still very impressed.
December 28, 2019
Google Public Storage ada aust
Really great storage location. While I was searching where to store my excess furniture I went to many storage facilities, and they were all dirty except this one. I was really impressed with the cleanliness of the facility. The manager “Emilo” also very friendly and helpful.
December 19, 2019
Google Public Storage Katie Gage
Emilio is very friendly and helpful when I go to pay my bill.
December 6, 2019
Google Public Storage adam wells
Emilio did an phenomenal job overall from customer service to tour of my assigned unit. Emilio ensured I understood the contract and answered my questions with no concerns. Emilio made my first storage unit a easy process/transition. Thank you!
December 6, 2019
Google Public Storage Ray butch
I love everything about this place. The customer service is excellent and so is the associates and mr. Emlio. Emlio extremely helpful and kind. I dont want to have my things stored anywhere else but here.
December 4, 2019
Google Public Storage Shawn Neely-Otts
Property always clean and neat. Staff is friendly. Emilio, the manager is always on-site and extremely helpful and friendly. Emilio has made my Public Storage experience a very pleasant one. I will use this storage in the future and I highly recommend it to others.
December 3, 2019
Google Public Storage adam barr
I have to tell every one, before I get storage at this place, I went to different Public storage locations and other storage facilities, but the professional attitude and Kindness of Mr. Emilo and Joseph, was what made me get unit at corner 41th and IH 35, in Austin, Texas. A. B
December 3, 2019
Google Public Storage Rachel Lightbody
Well managed place, Emil was very knowledgeable and helpful. I am happy with my experience here.
December 3, 2019
Google Public Storage Charles Bell
Public Storage is always the way to go. Emil was very helpful and friendly.
December 3, 2019
Google Public Storage Ricky Cordova
Emilio and Joseph were great.
November 26, 2019
Google Public Storage Jacob Bon
Very friendly and helpful staff! Thank you Emilio!
November 26, 2019
Google Public Storage Olivia Koehler
Have been using this location for a few years now and love it. Prices are reasonable, my things stay safe, it’s temperature controlled and the staff is so friendly and helpful... especially the manager Emilio! Would definitely recommend.
November 22, 2019
Google Public Storage Jennifer Fry
Mia and Emilio were extremely helpful and the location is very clean!
November 16, 2019
Google Public Storage Carlton Blakemore
Mia was very helpful in helping find the right unit!
November 15, 2019
Google Public Storage Justin Hagerman
With this being my first experience with Public Storage, I have to say that I will absolutely be recommending to others and coming back due to the exceptional service I received from Emilio! Not only was he able to find me a unit in the price range I was able to manage, he also was unbelievably kind and professional. It's not every day you speak with someone in customer service that makes you feel welcomed. Many thanks to Emilio and Public Storage for being there in my time of need. :)
November 15, 2019
Google Public Storage James Bell
Emilio has the best customer service i have experienced in any Storage facility ive used. He has a true passion for his work and it shows. You have made a lifetime customer.
November 7, 2019
Google Public Storage Brack Botts
November 5, 2019
Google Public Storage Ayman Thalji
Right when I walk into the place I got welcome by Emilio really professional and he had great customer service thank EMILIO Didn’t Take me more then 5 minuet to rent After he show me the storage and explain couple of important stuff for me I took his professional advice I rented my storage and I walked out within no time thank you again for the great Professional CUSTOMER SERVICE ⭐️⭐️⭐️EMILIO⭐️⭐️⭐️
November 1, 2019
Google Public Storage Adam Turinas
October 29, 2019
Google Public Storage Byron Turner
I had the privilege of working with Joseph at the Front Desk and Emilio the Store Manager. These helped make my moving-out and moving-in experiences so much easier with their kindness and professionalism. The facility was very clean, very secure and efficient. I would definitely recommend it to any of my friends from campus and anybody I know. For sure will be doing business here again.
October 29, 2019
Google Public Storage Ray B
one a difference, since Emilio have started, the property clean , so as Bathroom, great customer service,
October 28, 2019
Google Public Storage Indre
Deborah was excellent!
October 26, 2019
Google Public Storage Jason Canfield
Emilio was extremely helpful and friendly and everything looked very well maintained and clean.
October 25, 2019
Google Public Storage Alex Arrambide
41st Street - New management is outstanding. Manager Emilio is truly an upgrade. He kept me up to date on special pricing and monthly deals on units coming up. Once again thank you Emilio.
October 24, 2019
Google Public Storage Bobby Roe
Great location!! Emilio is awesome and is very knowledgeable about storage needs!!!Property is clean and restrooms are always clean!!Come see him for all your storage leads!!
October 20, 2019
Google Public Storage Michael Martin
Emilio was extremely helpful with the storage unit! This storage units have a great location central to Downtown Austin. The staff was always helpful and it's well lit and safe! Highly recommend this storage unit!
October 19, 2019
Google Public Storage Trevor Greenfield
Joseph Valdez was very helpful in my storage finding experience. He was respectful and very friendly. I recommend going to see Joseph for all of your storage needs!
October 18, 2019
Google Public Storage Cindy Crowsey
Met our new manager at this facility and he Rock's!! So friendly and personable!l
October 12, 2019
Google Public Storage Kathryn Jones
This place is AWESOME! Scott and Joseph are so friendly and helpful! I’ve stored my belongings at this location twice and would never store my things anywhere else! Prices are low, units are clean, it’s a convenient location right off 35, and the employees are always smiling! 10/10 would recommend to anyone
October 6, 2019
Google Public Storage Adam Fur
Brad, we very knowledgeable, and excellent customer service, took his time and answered all my question, super helpful, and because of hom I decided to rent a unit here.
October 1, 2019
Google Public Storage Irene Coronado
Wow service was great.. ☺️ Scott made it so easy and simple to get me a convenient space for my cherished items well definitely recommend public storage to my friends
September 30, 2019
Google Public Storage Karen Maness
Both Scott and Brad have been extremely helpful with answerig questions and moving me into the best space for my storage needs. Always generous and kind.
September 23, 2019
Google Public Storage Eric Knox
Sabrina was a great help
September 23, 2019
Google Public Storage Keylee Dillon
Sabrina was so nice! Great place for short term or long term storage!
September 23, 2019
Google Public Storage Michelle Washington
😁😁😁😁
September 19, 2019
Google Public Storage Dave Bench
Scott and Brad really came through when we had a problem with our bill. We were refunded a credit when the autopay system didn't properly bill our credit card account causing a late fee to be charged. Scott and Brad worked with their management to get the late fee issue corrected. Thx.
September 12, 2019
Google Public Storage Breanna Bell
Scott was absolutely amazing! Fast friendly and very polite! I definitely would recommend to a family, friend or coworker 😊
September 11, 2019
Google Public Storage Hannah Varnell
Scott was incredibly helpful and flexible with all my move in needs. Highly recommend!
September 7, 2019
Google Public Storage Brittny Bell
Awesome help and very friendly!
September 2, 2019
Google Public Storage Meagan O'Leary
I came in a week ago after securing a unit online. Scott was awesome - it was so easy. I was on a conference call that I couldn’t get off of and he was super patient. Great clean space!!!
August 30, 2019
Google Public Storage Erica Rodriguez
Scott was awesome! He was very helpful and got us taken care of really quickly.
August 28, 2019
Google Public Storage Vanessa Sneed
Very good
August 24, 2019
Google Public Storage Cristelle Martins
Scott was very helpful and made sure we didn’t pay any more than we needed to! For a first timer like me, everything was clearly explained and they still accepted me as a walk in with no reservation. Fast service and clean facility. thanks!!
August 22, 2019
Google Public Storage Peyton Breech
Great service. Very flexible with rescheduling appointment to come in and introduce storage space. Also very friendly and communicative on all the information for storage, great price also!
August 18, 2019
Google Public Storage Dylan Ensor
Jereme was super helpful in a short amount of time. Service was very prompt, professional, and efficient. Even when he didn’t know the answer to a specific part he did a great job of letting me know and getting it resolved quickly. My appointment time was late on a Sunday and I appreciate the great service given at such a weird time.
August 12, 2019
Google Public Storage Zenobia Alexander
August 2, 2019
Google Public Storage damien turner
July 25, 2019
Google Public Storage Pamela Sullivan
Too hot for a "air conditioned" facility.
July 20, 2019
Google Public Storage mikel jopio
Very cooperative and friendly service!
July 14, 2019
Google Public Storage Michael Yust
Daisy made the check in process easy and fast and was able to answer all of the questions that I had about renting my unit.
July 13, 2019
Google Public Storage Eric Laigaie
July 6, 2019
Google Public Storage Mitchell Sommer
Jereme was very helpful! The whole facility is very organized and the appointment was really thorough.
July 5, 2019
Google Public Storage Darius Miranda-Sohrabji
Very expedient service!
June 29, 2019
Google Public Storage Michael Rocha
June 29, 2019
Google Public Storage Kathy Gage
Everyone is wonderful here especially Scott. Thank you!
June 29, 2019
Google Public Storage Joshua Leonhardt
Silviano is the man!
June 24, 2019
Google Public Storage Griffin Schreiner
Lane was very thorough and well versed in every aspect of the storage requirements. I would highly recommend anyone in need of a storage facility to come to this one. A big thank you to Lane from Griffin for all of his helpful tips and suggestions.
June 22, 2019
Google Public Storage Mary
June 13, 2019
Google Public Storage Erik Stearns
May 31, 2019
Google Public Storage Weston Shosid
Scott helped me get set up in a 5x10 today. The process was very fast and he made everything simple to understand. Would recommend using this facility.
May 25, 2019
Google Public Storage Benjamin LeGrand
May 23, 2019
Google Public Storage LedgeWax
Jenny was really helpful they even had a $1 deal for the first month which was really convenient for me!
May 15, 2019
Google Public Storage Hana Abbas
pretty clean place!
May 1, 2019
Google Public Storage Raelee Wilkins
Wonderful help and a great facility!
April 23, 2019
Google Public Storage Weav
Quick, easy, thorough.
April 22, 2019
Google Public Storage Marty Hrachovy
Great. Clean, well managed. Safe. 5 star.
April 5, 2019
Google Public Storage Brooke Badger
I had a great experience here! Scott was extremely helpful, friendly & he made the process very easy. He ensured I knew everything & provided me with the best options before deciding on a unit, which I appreciated.
April 4, 2019
Google Public Storage Alissa Sherry
Kind, fabulous, helpful and wonderful!!
April 4, 2019
Google Public Storage John Anderson
Very quick and friendly experience!
March 12, 2019
Google Public Storage Zenobia Alexander
Great place
March 11, 2019
Google Public Storage Devin Roby-Davis
Leah’s assistance was fantastic !!
March 9, 2019
Google Public Storage Kara Karcher
Excellent service!
March 4, 2019
Google Public Storage k dempsey
Leah is a rockstar!! This is hands down the BEST storage facility in Austin!!!
March 4, 2019
Google Public Storage Jason Mcclard
Very nice and helpful staff. This was my first storage rental and I got the best customer service. Good rates, AC units, etc.
February 26, 2019
Google Public Storage Amy Belknap
Super easy set up with Scott. Nice and clean space.
February 26, 2019
Google Public Storage Adelle Selvera
Scott is always so helpful. Always helping me out. Thanks Scott your awesome
February 19, 2019
Google Public Storage kris schludermann
Like all the rest but with poor parking
February 1, 2019
Google Public Storage Ronnie LeBert
Needed a storage unit for just a few months and initially chose this facility based on the location, but because the great service (thanks to Scott) I would highly recommend this place to anyone.
February 1, 2019
Google Public Storage Andrea Baker
January 30, 2019
Google Public Storage melissa wright brown
Good customer service..clean building space..love the employees attutude
January 29, 2019
Google Public Storage Barclay Proctor
Jenny was awesome and very helpful!
January 29, 2019
Google Public Storage Miguel Bedolla
Outstanding customer service, convenient location.
January 10, 2019
Google Public Storage Bonifacio Ramos
December 27, 2018
Google Public Storage Renee Williams
Friendly staff
December 13, 2018
Google Public Storage Carrie Woodruff
Scott was really great and helpful getting me all moved it!
December 13, 2018
Google Public Storage Kathi Lumpkin
Had a last minute need for storage and Scott was great at getting us signed up and ready to go before the moving truck showed up. Facility is clean and so easy to unload. Highly recommend!
December 1, 2018
Google Public Storage Taylor Blackburn
Scott made set up easy and simple!
November 30, 2018
Google Public Storage LaTrelle Jackson
I was greeted warmly, professionally and in the most helpful and informative way by a pleasant young man named, Jordan. I couldn't have asked for a more complete representative. It was fast, easy and even humorous. I loved it. I recommend this Public Storage location to everyone! Keep up the good work guys...and Jordan? Keep on smiling and making it happen.
November 30, 2018
Google Public Storage Bryce Derriso
Scott was helpful and quick to explain the process.
November 26, 2018
Google Public Storage iamAustin Mendoza
7 years and Scott is still here. Give him a raise.
October 20, 2018
Google Public Storage John Ashley
October 4, 2018
Google Public Storage Adam Stacy
Great facility and service. Amy is extremely helpful every time we are there.
September 30, 2018
Google Public Storage Shannon York
September 12, 2018
Google Public Storage Coley Jackson
Easy storage solution! Good service
August 25, 2018
Google Public Storage Amy Ortiz
Great service from Scott!! Came and got all situated within minutes!
August 15, 2018
Google Public Storage Makayla Clayborne
Scott was very helpful and had a very uplifting attitude on and off the phone. He listened to what I needed and showed me around to see the exact size storage unit. He made sure that I had all the information I need and answer any questions I had.
August 4, 2018
Google Public Storage Frances Pini
Convenience
July 29, 2018
Google Public Storage Danielle Carroll
July 20, 2018
Public Storage Georgia Johnson
What is the rental fee for a 5x10x10 storage unit? I am looking to secure a unit for my organization.
July 17, 2018
Google Public Storage Josh Hodges
July 14, 2018
Google Public Storage Taylor Garrison
Scott was personable and friendly. The process to check out was quick (30 mins or less). Everything was easily explained. I had a bit of difficulty at the beginning trying to confirm my space, but that’s just because I was playing phone tag with the office and half of that is my fault anyway.
June 29, 2018
Google Public Storage jdhodges2003
June 26, 2018
Google Public Storage Jackie Berger
Super helpful and friendly! Great customer service!
June 26, 2018
Google Public Storage Tom Fischer
Scott was great and friendly. Premise is clean and secure. Recommended.
June 26, 2018
Google Public Storage Anaijuana Padilla
Scott was amazing! Super helpful, professional, fast and friendly. Explained everything and renting the unit was an easy process
June 8, 2018
Google Public Storage Zenobia Alexander
Good
May 28, 2018
Public Storage Greg Montalvo
I was checking your website, I don't see the rate or sizes of the storage units I'm just looking around at this time will be needing some storage space in the near future for at least a yr. If you have the size of your units and rates,
May 15, 2018
Google Public Storage Nancy Smith
This is a great place. My company has had a storage unit here for years. We finally had to bite the bullet and get a bigger one, and Christian and Iris made it easy. We were upgraded to a bigger unit since our original reservation had already been taken, and we are super happy with what we have now. They were thorough, friendly and helpful. They knew what they were doing. We'll keep using this place for many more years.
May 9, 2018
Google Public Storage Caitlain Koolstra
May 8, 2018
Google Public Storage Frank Berman
Excellent
May 4, 2018
Google Public Storage Jennifer Uptmore
Great experience! I was able to get set up with a new unit within 20 minutes and started moving in immediately. Excellent customer service from Scott. Highly recommend.
April 29, 2018
Google Public Storage Dale West
Fast and efficient check-in from Iris, who was very helpful.
April 29, 2018
Google Public Storage Fred Peterson
Excellent customer service. Iris went out of her way to make the experience as pleasant as possible.
April 22, 2018
Google Public Storage Dustin Blanchard
April 12, 2018
Google Public Storage Jeremy Johnson
Don't like the building layout
April 9, 2018
Google Public Storage Matteo
Upon arriving to this location I was greeted by Iris who also left a nice introduction of herself on my voicemail letting me know if I had any questions she would be in today to help me settle in. I found her very through and happy with my choice in locations. Will use again.
April 7, 2018
Google Public Storage Robyn McGee
Scott was awesome his walk through with the property and with all paper work was very clear and understanding. His customer service is also wonderful.
April 4, 2018
Google Public Storage Jeff Luci
This place is conveniently located, and is well-maintained. But that's about all I can say that is good. My locker was broken into, and they knew who did it based on video surveillance, but refused to call the police. And, when I signed up, I asked several times if my rate was promotional and if it would go up after the first few months or year. They insisted that it would not go up. It has since gone up four times.
March 27, 2018
Google Public Storage Matthew Sconzo
Easy and stress free move in process. Love the $1 first month deal. Would highly recommend this location for storage needs. Best staff. Very friendly.
March 16, 2018
Google Public Storage Arvin Fulo
The lady named Iris was great! Transaction was quick and easy.
February 28, 2018
Google Public Storage Patrick Finnegan
Scott went above and beyond to help us out. They're affordable and very professional from beginning to end. We will be renewing with PS for many years to come. Thank you!!
February 20, 2018
Google Public Storage Dawn Kayser
Very clean and efficient storage with prompt and courteous service managers!!
February 19, 2018
Google Public Storage Steve Williams
January 29, 2018
Google Public Storage Jake Carrington
Marissa was a huge help with directing me too find the storage unit fitted for my needs. She's pretty damn cute, too.
January 29, 2018
Google Public Storage Solomon
I popped in today to simply inquire about a storage unit. Marrisa was absolutely perfect. Very informative, not to mention incredibly polite. I highly recommend this location to anyone in need of a place of storage coupled with exceptional customer service.
January 4, 2018
Google Public Storage daniel san
Great location and service. I was helped by Marisa today. On top of being on point with all my questions and concerns, she was also friendly and professional. Storage is indoors and very clean. Glad I chose this place for my storage. I look forward to future business with them as well. I highly recommend Public Storage to any out there searching.
December 16, 2017
Google Public Storage Robert Cole
Great location, friendly staff, good parking, safe location, good price.
December 13, 2017
Google Public Storage Follow TcMacDesigns McCurry
Very friendly, helpful MANAGER! He's why i chose this Public Storage location! Friendly greetings, and helpful staff as well... a reflection of his mgmt! BEST climate control for all my business needs! Check me out on Facebook under my name Tracy McCurry, or Instagram @tcmacdesigns2015!
December 12, 2017
Google Public Storage Nick Morin
Scott was awesome
December 11, 2017
Google Public Storage Shannon Kay
I was helped by Nicole recently, and received impeccable customer service. She got me into the perfect space! Would recommend.
November 28, 2017
Google Public Storage Krystal Caldwell
Great service!
November 3, 2017
Google Public Storage L W
It was my first time renting a storage unit, and Leticia was extremely nice and helpful! She put up with all my annoying and distracting questions, and got me all set up in no time at all! Leticia is the sweetest.
October 23, 2017
Google Public Storage Daniel Stine
Awesome staff. Great location. Clean facility. Philessia did a fantastic job setting everything up. Flawless victory!
September 8, 2017
Google Public Storage RadiantChildFilms
Purchased 5x15x8ft storage during labor day promotion. Getting setup-up was a breeze. Scott was awesome, I would highly recommend.
September 3, 2017
Google Public Storage Tanya J
Great experience with Philessia, she was so much help finding us a unit at the last minute! Open sundays and until 9 pm is a big bonus since I dont have much spare time even on Friday and Saturdays.
August 31, 2017
Google Public Storage Kelvin Eyifa
August 22, 2017
Google Public Storage Tracy McCurry
Great staff, clean location!
August 21, 2017
Google Public Storage Ross
Philessia was very helpful in a time of crisis. We appreciated her time and help!
July 10, 2017
Google Public Storage Christopher Truong
Had an incredible move in experience today! Philessia was very kind and patient with my bustling family and helped me with all of my questions! Incredible customer service and a great storage facility. I wholeheartedly recommend them for all your storage needs, especially UT students like me!
July 2, 2017
Google Public Storage Kassidy Pritchard
June 1, 2017
Google Public Storage Sophia Stout
Everyone is very helpful! Especially Scott! Good space and location.
May 13, 2017
Google Public Storage Conrad Remington
April 25, 2017
Google Public Storage Karlene Gentles
I accompanied someone who needed to rent a unit. The employees were very nice, courteous, and helpful. Philessa was especially patient and helpful in explaining everything.
April 12, 2017
Google Public Storage Eli-Amon “Aenkiel” Ptah
This location is amazing. It is clean and well managed. The manager (Ms. Philessa) is very professional. We allow you to look at the storage units to be sure you are renting the right size. She is helpful is going over contracts and insurance for your items. The location is near the University of Texas at Austin so college students can easily get to their stored items from the university on the Red River Shuttle Bus or the public #10 Red River , then a 2 minute walk to the end of the block. If you are needing to store items and you are at the University or the surrounding area, I highly recommend this facility. The prices are very reasonable.
April 8, 2017
Google Public Storage Michael Schulte
Scott did a fantastic job introducing me to the facility, answering all of my questions, and helping me get registered. The facility is very clean and in a convenient location. The price was much better than other place that I checked online, and their policies are very convenient. I highly recommend this location, especially due to the excellent service that Scott provided.
March 26, 2017
Google Public Storage Fritz Schwentker
This is a close location and Philessia who helped me check in was great!
February 16, 2017
Google Public Storage Tracy McCurry
January 23, 2017
Google Public Storage Erin Zeiss
I had a really awesome experience at Public Storage! Everything about the experience was so much less stressful than I anticipated. I would 100% recommend storing your stuff here. I loved the convenience of the location, the dollies available to help with the moving process, and the access hours (6 AM - 9 PM) were super convenient for me. Philessia was sooooo helpful. She walked me through the different storage options and helped me determine the best size storage unit for my stuff. She was also super awesome to talk to and so, so friendly. I was having a really stressful day and she put a huge smile on my face. Thank you, Philessia! You're the best.
December 26, 2016
Google Public Storage Clayton White
Awesome service from philessia!!!
December 26, 2016
Google Public Storage Javaughna Stevenson
Thank you so much it was quick easy and she worked really hard to get us a discount. Thank you philessia!! Your awsome!!! <3
December 22, 2016
Google Public Storage Benjamin Morton
Scott made the process quick and easy. Great location and facility.
November 11, 2016
Google Public Storage Layne More
October 22, 2016
Google Public Storage Night Phoenix Designs
I needed a storage unit that was closer to me and was reasonably priced so I rented a 10x10 from the Public Storage facility on E 41st street. When I arrived at the facility I was greeted by Lauren. She was able to graciously get me set up and then gave me a tour of the facility and answered all of my questions. She was a dream to work with. I was even more impressed to learn that this was not even her normal location. She handled everything great!!
October 22, 2016
Google Public Storage Amanda Price
Scott was awesome! Super helpful and friendly!
October 20, 2016
Google Public Storage gatita martinez
Was very wonderfull nice and great customer service!!😉
August 27, 2016
Google Public Storage Anthony Franklyn
This place is amazing! I came in on July 31st after my rental truck company cancelled my reservation without notice. I desperately needed somewhere to store my stuff as I was moving and my lease was expiring. Philessia was working the desk and was a true lifesaver. She was kind, funny, and very helpful. Long story short, I was able to get a unit and my stuff moved out of my apartment in time. I am very grateful to Philessia and Public Storage, and would recommend them to anyone needing a storage unit around the UT/Austin area.
August 18, 2016
Google Public Storage FALECIA RIVERS
Scott was absolutely wonderful! Thorough and concise in explaining everything. Also quick. I was able to get in and out in no time.
August 17, 2016
Google Public Storage Amber Lopez
Scott is awesome! Helpful and friendly!!!
July 30, 2016
Google Public Storage Chester Omenukor
I didn't think I would have such a pleasant experience at a Public Storage, but here I am. Scott and Philessia made me feel welcome and didn't hesitate to ask me what I needed. Even when I decided a rental wasn't right for me at the time, they easily took me through the cancellation process. The two of them were friendly and professional, and I couldn't ask for much more from customer service.
July 2, 2016
Google Public Storage Alan Scherger
Scott made move in super easy! This could have been really stressful and instead it was kind of fun!
June 19, 2016
Google Public Storage Brandon Latzig
Sucks
May 31, 2016
Google Public Storage Kaisheng Song
May 4, 2016
Google Public Storage Ilaria Tare
Scott was super helpful and got me a great deal! Definitely recommend renting here, it's my second time and I've got no complaints!
April 26, 2016
Google Public Storage Maria Jose Colell
Very good service. Recommend it 100%, Scott was really helpful.
April 1, 2016
Google Public Storage Melissa Mair
GREAT Service! Super fast and straight to the point!
March 30, 2016
Google Public Storage Donna Haskins
Everything was great except the access hours.
March 18, 2016
Google Public Storage Amanda Enright
Very quick and friendly!
March 7, 2016
Google Public Storage Maria Garcia Espinoza
Went in super frustrated because of the south congress location, but Philessia was able to correct the 5 different problems I had. The funny thing is that 3 out of the 5 she figured out for me, now that is 1damb good customer service specialist. Thank you so much my day just got a whole lot better. Hugs Philessia
March 1, 2016
Google Public Storage Lydia Thompson
This is my first time having a storage unit and Scott was so welcoming and friendly. Very helpful. Scott asked the appropriate questions to provide me with the best space for my belongings ! Thank you Scott for all your help and thank you for your kindness !
February 27, 2016
Google Public Storage Jayla Dotson
Scoot is and excellent employee always greet the customer I think he should get a raise
January 31, 2016
Google Public Storage Patrick Love
Philessia is amazing. I am so glad I picked this over other places
January 11, 2016
Google Public Storage Amanda Trevino
I'm renting a 10 x 5 space from PS and I have enjoyed all the employees that I have come in contact with while doing business here! Philessia is the lovely lady that talked me into the space that we are renting and she is wonderful to work with :) You should go see here on Sunday and/or Monday to find you a storage space!
December 24, 2015
Google Public Storage Jimmy Scrivner
Marjorie, the front desk lady made it super easy to rent a space and get out. Really clean place, cheap with o ut hassle.
December 24, 2015
Google Public Storage Jay BNDCKS
Mayorie was VERY HELPFUL!!! Great personality & energy!
November 2, 2015
Google Public Storage Alex arrambide
HI, Looking to put a few of your thing or a complete house of item, give Scott a call 41st he will be very eager to help in your need long or short term. Thanks Scott
October 29, 2015
Google Public Storage robert vermont
The property was close to my location. Clean and secure and cool inside. The manager, Scott Durland, met and exceeded my expectations. The store had the supplies, boxes, etc to accommodate what it was i needed to store. Overall i was very happy with te experience and will use them again if the need arrises.
August 7, 2015
Google Public Storage Claire
Great location, and the staff here is amazing. They're super helpful and very kind. Scott helped me carry boxes to my car on multiple occasions, and he was always friendly when I would come in. He helped me figure out exactly what I needed to do to end my contract when I was moving away. Overall, I'd say this is a great location with great staff.
July 27, 2015
Google Public Storage Leah Heit
Awesome service :) store 29106 Kareema was very helpful :)
July 15, 2015
Google Public Storage Joshua Sigala
July 14, 2015
Google Public Storage Ray Castillo
Right at closing time, when I realized I needed another unit to fit everything, Scott reopened to help me out. Definition of excellent customer service.
June 19, 2015
Google Public Storage Robert Hernandez
I share a unit w my uncle and I went in w no clue on where his unit was located. I had all the info required to access it. With the help of Scott he made my experience go extremely smooth. I wanted to shared my experience w those who are in search for a good storage unit. Thank you to all the folks at PS and especially Scott
June 19, 2015
Google Public Storage Erik Sprague
Stopped by to check on supplies (boxes) & rental rates. Scott was very helpful. Location looks clean & safe. Will definitely be back for any future needs.
May 5, 2015
Google Public Storage Eric Andruscavage
I live on Avenue F and searched storage withing a 5 mile radius comparing price, distance, and facility. This is the best. Clean, secure, A/C, no rodents, odors, or people living in lockers (common in other storage facilities in Austin). Just moved out after 4 years. Access pads always worked, elevators always worked, floors always swept and clean.
April 11, 2015
Google Public Storage Jessica Tumarkin
I have used other public storages in other states but none were as friendly and helpful as Carrie and Scott in Austin. I originally went to their location on West 5th. Carrie informed me that they don't have any storages with the size I needed available and went on to search for ones available near by. She made a reservation for me at the 41st street location and directed me to Scott. Scott gave me a call shortly after to confirm. When I got there he made sure the storage unit fits my needs and was very thorough on all their pricing, fees and policies.
April 9, 2015
Google Public Storage Alicia Moore
I worked with Scott to rent two more storage spaces. He was cordial and VERY helpful. I will continue to do business here! Thanks, Scott!!
March 4, 2015
Google Public Storage Gregory Free
Many thanks to CJ and all the others who have helped my wife and I on our storage needs! They have such experience that the sign up is streamlined and efficient. Location and hours are great. The facility and grounds are always clean and we feel safe any time day or night.
March 3, 2015
Google Public Storage Domingo Rios
People are very helpful understood everything I was signing great place to store my valuables that I care about I definitely would recommend public storage
February 28, 2015
Google Public Storage John McCollum
Kelley and CJ were very courteous and helpful. thanks for no hassles!
February 28, 2015
Google Public Storage james scott
Great staff. Clean. Very good rates.
February 27, 2015
Google Public Storage studio b8
Great place to store, great staff, and no rodents at this place unlike a lot of storage facilities!
February 27, 2015
Google Public Storage Stephen Havens
Quick and easy, super friendly and reasonably priced. Would use again!
December 31, 2014
Google Public Storage Charlie Moffet
I went in to look at some packing supplies for a potential move, The manager on duty, Nathan was very helpful and insightful with a very positive attitude I will definatley be returning to this store
December 15, 2014
Google Public Storage Kirby McDaniel
Very good experience in signing up for the 5 x 10 storage unit which I required. Very thorough explanations from the lady who was running the center today.
November 9, 2014
Google Public Storage Teresa Howard
Kelley collected items that I had inadvertently left outside my storage place, and restored them to me when I stopped by to inquire. Thank you, Kelley! You made my day. Great customer service.
October 31, 2014
Google Public Storage Cynthia Alcott
First off, my need for a storage unit came out of the blue. I was not at all prepared but thank goodness I picked Public Storage off E. 41st Street. Elisha was an absolute angel. She was extremely polite, very informative, and did not rush me one bit. Since my situation came out of nowhere my family was assisting me with the initial cost/fees necessary. (*Heads up to anyone else who isn't paying directly themselves, payments over the phone with a credit card are not accepted.) Had I had the money in hand from the get go, the whole process would have taken 20min max. Since I was having to wait for family to drive to me with their debit card, mind you this is after everything was 99.9% done (lease signed/keys given/etc) I never once got an eye roll or attitude from Elisha. She never made me feel like a bother. Finally, the money arrived and Elisha finished the whole process up. Overall, awesome customer service. Clean property. Good sized units, secure location. I highly recommend going online prior and reserving the unit (no charge) as you can possibly lock in a discounted monthly rate, and maybe even get the first month for $1 (not all units get this deal). *FYI you have to buy a lock and insurance for your unit. Public Storage supplies you with the appropriate lock and they cost about $13. The monthly insurance is super cheap ranging from approx. $13 - $15 per month for $3,000 - $5,000 in coverage. I would have given five stars but I deducted one for the gate/access hours. 6am to 9pm is really tough. Since I leased in the late afternoon I had to rush like crazy to get all my belongings out of my apartment and into the storage unit before it closed at 9pm. Bump that up to midnight and I guarantee everyone would be doing a little happy dance. 9pm is just way too early in my opinion.
October 30, 2014
Google Public Storage Edith Dulles
Josh and Elisha have been wonderful at this Public Storage facility Every time we have needed advice, help with resources and account details, they have been more than gracious and timely in their help. They are professional and accommodating. The facility is in a good location and, while in a busy area of Austin, the company does a fine job of securing the spaces. I have complete confidence in the business at Public Storage. I recommend it highly.
October 26, 2014
Google Public Storage Trey Gillespie
CJ and Elisha by far provided the bust customer service experience that k have every experienced. If and when i need storsge again they have earned my service for life
September 22, 2014
Google Public Storage Juan Carlos Diaz Martin (JC)
They helped me find a storage unit that was very affordable and location that suit my needs. Thanks for the help.
July 25, 2014
Google Public Storage Burgie
July 1, 2014
Google Public Storage Alexander smith
June 2, 2014
Google Public Storage Shawn S
Force review on you.
May 30, 2014
Google Public Storage Catherine Burroughs
Came in a day early, Scott was great. Walked me through it, helped with insurance,,so nice. Thank you!
May 30, 2014
Google Public Storage Hunter De soto
Force you to write reviews while looking over your shoulder. Good service crappy employees
May 14, 2014
Google Public Storage Rob Roth
Pushy for reviews. Completely negates everything about reviews. Pro tip, if you are searching for reviews and they all looked like the same reviews: Something is wrong.
May 12, 2014
Google Public Storage Michael Lambert
May 9, 2014
Google Public Storage Tommy Mejia
I have been a patron of the PS off 41st for over a decade and have nothing, but great things to say about the staff. Scott had been so helpful over the years. I work in the entertainment industry and I am always on the road. He makes it easy for me to make payments when in the the road. I have had units all over the city and Scott and his staff seem to make it easy for me.
April 20, 2014
Google Public Storage Craig Wingfield
Adam was very helpful, courteous, and thorough in answering all my questions and walking me through the rental process.
April 11, 2014
Google Public Storage Amy Wolfgang
Scott was great! I was in and out quickly, the space is clean and well kept. This is a very competitive location, so if you you are moving in may you better get to it!
April 9, 2014
Google Public Storage Jeffrey Boos
I started my day at the 6th street location with Lily who was a pleasure to work with but did not have what I was looking for available. After a couple of quick calls I was off to this location for a more appropriately sized unit. At this location, I met Kelley and Tamra who were fantastic to work with. They were knowledgable and both seemed to want to make sure I got the right storage unit for the best price.
April 9, 2014
Google Public Storage Justin Turner
Scott was good and they still have space
April 8, 2014
Google Public Storage Bernadette Escobedo
Just worked with Kelley C, Jacob and Scott. Everything was great. Public storage is where you need to store. And with them.
April 7, 2014
Google Public Storage Jenn
Kelley C and tamra are excellent and the best customer service around. Thaanks
April 6, 2014
Google Public Storage John Elliott
This is a great location. The two gentlemen I work with the most, Adam and Kelly have been fantastic and very helpful. I'm here almost everyday for work so having such a great staff really makes a difference.
April 4, 2014
Google Public Storage Pat Bonner
Kelley C. Was fantastic helped me with everything. Jacob and Scott were right there with him. Im loyal to public storage and love renting at 41st Street.
March 29, 2014
Google Public Storage kevin alcantar
Excellent service, helpful and knowledgeable people plus the location makes this the best and only place to store your stuff ever!!!!
March 9, 2014
Google Public Storage Deanne Escobar
The staff is friendly and very willing to assist the customers with their questions or concerns. Shannon helped me out a couple times and is very enthusiastic and knowledgeable of any storage issues. I would recommend it for the service.
March 3, 2014
Google Public Storage tamara brown
Kelley was a great help and provided me with excellent customer service. Ms. CJ was very friendly and welcoming. I would recommend public storage on 41st to family and friends ☆
February 28, 2014
Google Public Storage Marissa Carpenter
Scott is awesome. Very understanding. The other employees are very nice.
February 24, 2014
Google Public Storage John Beckett
Excellent service.
January 19, 2014
Google Public Storage Hannah Asmail
Shannon was most helpful in orienting us to storage in general and this particular location. Thank you!
November 3, 2013
Google Public Storage hillary smith
Hello, I would like to describe my experience with Public Storage on Oct. 25,2013. I was greeted on the cellphone by Ms. Shannon. She was calling to see if I would be coming in today to pick up my storage unit. I thanked her and told her I would be there in 30 minutes.!! When I arrived Ms.Shannon introduced her self and began to inquire about what size unit I was looking for and what type of items I would be storing? She has a Great Vast Amount of Knowledge!!! She showed me the unit I had previously reserved and then she showed me the unit that would work better for my needs. She discussed the Public Storage policy's with me and provided me with the tools to make my storage experience a pleasant one.!!! One last thing I had recently purchased a lock to save some money, but after discussing this issue with Ms. Shannon, I purchased a lock that was uncut-able . In my opinion, Ms. Shannon should be promoted to the next position (lead or asst. Mgr.) Keep up the Great Work Ms. Shannon and Public Storage!!!
April 13, 2010
Google Public Storage PR Griffis
On the plus, the facilities are clean, and I've always been able to get a cart. On the downside, they've got a lot of fees they hit you with, and it ends up being pretty expensive, all in all. For a 5 X 10 on the fourth floor, once I'd paid for the mandatory insurance (because they have no liability for stolen stuff, apparently), I'm shelling about 100.00 a month. It is close to my house, which is why I went with them, and again, it's not sketchy inside unlike a couple of places I've seen in the past, but maybe there's a better deal out there if you have time to look (which I didn't).