Some of Our Top-Tier
Security Features
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Electronic Gates -
Video Recording -
Controlled Entry -
Well-Lit Facilities
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- $1 First Month Rent Where Available
- All rentals month to month
- No credit card required
- No Obligation to rent
- Trusted nationwide since 1972
- Convenient Access hours
Public Storage Self-Storage Units at 8101 N Lamar Blvd, Austin, TX
Property Open
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Boat Storage
- Car Storage
- RV Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
Property Open
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Boat Storage
- Car Storage
- RV Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
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5'x5'Online only price$ 22/mo
Small 5'x5'- elevator access
- climate controlled
- inside unit, swing door
$ 22 /mo $ 29Best Price Label+ one-time $29 admin fee
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5'x10'Online only price$ 34/mo
Small 5'x10'- elevator access
- climate controlled
- inside unit, rollup door
$ 34 /mo $ 40Best Price Label+ one-time $29 admin fee
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Convenient Locations -
Budget-Friendly -
Advanced Security Features
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5'x10'Online only price$ 36/mo
Small 5'x10'- ground floor
- inside unit, swing door
- near door or elevator
$ 36 /mo $ 42Best Price Label+ one-time $29 admin fee
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5'x10'Online only price$ 46/mo
Small 5'x10'- elevator access
- climate controlled
- inside unit, rollup door
- near door or elevator
$ 46 /mo $ 54Best Price Label+ one-time $29 admin fee
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5'x10'Online only price$ 46/mo
Small 5'x10'- ground floor
- climate controlled
- inside unit, rollup door
$ 46 /mo $ 54Best Price Label+ one-time $29 admin fee
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7.5'x10'Online only price$ 53/mo
Medium 7.5'x10'- elevator access
- climate controlled
- inside unit, rollup door
$ 53 /mo $ 59Best Price Label+ one-time $29 admin fee
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7.5'x10'Online only price$ 65/mo
Medium 7.5'x10'- ground floor
- climate controlled
- inside unit, rollup door
$ 65 /mo $ 72Best Price Label+ one-time $29 admin fee
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10'x15'Online only price$ 68/mo
Large 10'x15'- ground floor
- outside unit, rollup door
- drive up access
$ 68 /mo $ 72Best Price Label+ one-time $29 admin fee
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10'x10'Online only price$ 70/mo
Medium 10'x10'- ground floor
- outside unit, rollup door
- drive up access
$ 70 /mo $ 75Best Price Label+ one-time $29 admin fee
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10'x10'Online only price$ 82/mo
Medium 10'x10'- elevator access
- climate controlled
- inside unit, rollup door
$ 82 /mo $ 88Best Price Label+ one-time $29 admin fee
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8'x19'Online only price$ 88/mo
Parking 8'x19'- outside unit
- drive up access
$ 88 /mo $ 93Best Price Label+ one-time $29 admin fee
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10'x16'Online only price$ 93/mo
Parking 10'x16'- outside unit
- drive up access
$ 93 /mo $ 98Best Price Label+ one-time $29 admin fee
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10'x15'Online only price$ 93/mo
Large 10'x15'- elevator access
- climate controlled
- inside unit, rollup door
$ 93 /mo $ 99Best Price Label+ one-time $29 admin fee
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9'x18'Online only price$ 94/mo
Parking 9'x18'- outside unit
- uncovered
- drive up access
- vehicle parking
$ 94 /mo $ 99Best Price Label+ one-time $29 admin fee
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10'x25'Online only price$ 97/mo
Large 10'x25'- ground floor
- outside unit, rollup door
- drive up access
$ 97 /mo $ 102Best Price Label+ one-time $29 admin fee
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10'x15'Online only price$ 101/mo
Large 10'x15'- elevator access
- climate controlled
- inside unit, swing door
$ 101 /mo $ 107Best Price Label+ one-time $29 admin fee
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10'x10'Online only price$ 105/mo
Medium 10'x10'- elevator access
- climate controlled
- inside unit, rollup door
- near door or elevator
$ 105 /mo $ 112Best Price Label+ one-time $29 admin fee
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10'x20'Online only price$ 106/mo
Large 10'x20'- elevator access
- climate controlled
- inside unit, rollup door
$ 106 /mo $ 112Best Price Label+ one-time $29 admin fee
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10'x10'Online only price$ 111/mo
Medium 10'x10'- ground floor
- climate controlled
- inside unit, rollup door
$ 111 /mo $ 118Best Price Label+ one-time $29 admin fee
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10'x10'Online only price$ 115/mo
Medium 10'x10'- ground floor
- climate controlled
- inside unit, rollup door
- near door or elevator
$ 115 /mo $ 123Best Price Label+ one-time $29 admin fee
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10'x15'Online only price$ 129/mo
Large 10'x15'- elevator access
- climate controlled
- inside unit, rollup door
- near door or elevator
$ 129 /mo $ 137Best Price Label+ one-time $29 admin fee
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10'x20'Online only price$ 133/mo
Large 10'x20'- elevator access
- climate controlled
- inside unit, rollup door
- near door or elevator
$ 133 /mo $ 140Best Price Label+ one-time $29 admin fee
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10'x20'Online only price$ 149/moLarge 10'x20'- ground floor
- climate controlled
- inside unit, rollup door
$ 149 /mo $ 157Best Price Label+ one-time $29 admin fee2 units left! -
10'x40'Online only price$ 284/mo
Parking 10'x40'- outside unit
- uncovered
- drive up access
- rv, boat, or vehicle
$ 284 /mo $ 298Best Price Label+ one-time $29 admin fee
Some of Our Top-Tier
Electronic gates, cameras,
passcode entry & well-lit hallways.
Just some of the security features you can
expect at many Public Storage locations.
What can you expect from the
most trusted name in self-storage?
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If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
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See what fits in different storage unit sizes
Georgian Acres Storage Units Near I-35, Highway 183
Georgian Acres Public Storage is the place to go for anyone looking for cheap self storage units north of downtown Austin.
Roughly seven miles north of downtown, this property sits at the intersection of Lamar Boulevard and U.S. Highway 183 with easy access from Interstate 35, Highway 1 and Highway 290.
If regular stops at Gus Garcia Park and Rec Center are part of the routine, why not keep all of the necessary gear, from basketball gear, sports bags, climbing shoes or workout gear for the fitness center, in one convenient location with a 5x10 storage unit at this facility?
Burnett Middle School families whose garages are filling up with boxes, tools, bikes and other bulky items can reclaim their space by renting a 10x15 storage unit to provide some much-needed storage relief.
Residents and local businesses in Crestview, North Lamar or Heritage Hills that are packing up and getting ready for a big move or relocation can use a 10x30 storage unit to store furniture, tables, chairs, desks, filing cabinets and anything else under the roof until the move is over.
Indoor storage units, outdoor storage units and the option of climate controlled storage units gives customers a great selection of affordable storage units from which to choose. Plus, there are also rental storage spaces for car storage, truck storage, boat storage or RV storage on site.
Inside the rental office, moving supplies are for sale, including furniture pads, mattress bags, bubble wrap and moving boxes in different sizes.
Consistently recognized as one of the best and safest cities to live in the country, Austin continues to be a progressive community on the forefront of technology, arts and culture. Public Storage is proud to be a part of the amazing Austin community.
At Public Storage, You'll Always Find...
- Convenient Storage Solutions
- Keypad Access
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 2167)
Excellent customer service from Gerald! Quick and easy and he was very helpful in getting us all set up.
Coco and Gerald were super friendly and helpful!
Gerald was fantastic and made our checkin super easy and fast! We were shown our unit and given clear instructions for move in. Appreciate the ease to set up on national number too and app download.
Gerald is amazing! Great location!
great job nicole
Gerald was very helpful and friendly
Thanks for ur help Gerald
Gerald is awesome everytime I come in he’s always very helpful!!!!!!!!
Excellent service by gerald
Great service by Gerald and nicole
Very nice staff! Great place
Outstanding service by Gerald
Gerald was very helpful, Nicole & Mason were also nice & friendly.
Gerald is very helpful and insightful with everything I need when I’m here
Great service by matcel
Great service by gerald
Excellent service by Gerald highly recommend
Great service by Gerald and staff
Excellent service.
Gerald Coco and staff
Thanks guys for great customer service
Gerald and Coco and Nick!!!!!
The Nick,s at both locations are amazing Nick and Nicole are the BEST KEEPING PROPERTY NICE AND CLEAN
Gerald was very helpful and had a great attitude. Thanks so much
Good service by gerald
Gerald is a good perdón thank u very much
Excellent service by Gerald
Such a great storage experience. Renting and moving in was a pleasure. Marcel was so nice and helpful. Thank you
Great service by Gerald and staff highly recommend
10 stars for gerald and nick
thank you nicole and gerald and nick for all ur hard word and transfer. great job
Nicole is great and very helpful anytime i need!
I had a great experience with Public Storage! The facility was clean, well-lit, and felt very secure. The staff was friendly and helpful throughout the entire process, especially during move-in. I appreciated how easy it was to access my unit, and the online payment system made everything super convenient. Would definitely recommend to anyone looking for a reliable and affordable storage option!
Thanks Mr Gerald and CoCo for help so awesome and a great big help
Gerald and Nicole are wonderful!! Great service and response.
Great Service
Thanks Nicole for ur help. Property looks amazing
Good service by Gerald and staff
Awesome customer service by Gerald
Excelente servicio by Zaida and gerald
Gerald is a good guy highly recommend
Fantastic service by Gerald
Excelente servicio by gerald
Good servicio by gerald
I've stored items for several years. Pleased with service and location.
Excellent service by Gerald and staff
Great service by gerald
Great job Gerald
thank you gerald for great service. recommended
Great Service by gerald
Coco great help. Also very friendly
gerald, marcel, and nick are awesome
Coco is the best here ask her whatever you need
great service by Mason and gerald
Exellent Service for gerald and staff Highlands recomendó
Gerald and Nicole were great very friendly and helpful thank you two!!
Excelente servicio by Gerald and Nicole
Nicholas was great. Extremely informative and really helpful. He walked me through all the processes and provided outstanding service. We rented immediately
Outstsnding service by Geraldo and staff
Gerald gave give service
First time renting a unit here. Incredible service by amazing people. The location is super convenient and the facility is super clean and organized. Gerald, Nicole, and Isaac went above and beyond to make sure I have the right unit to fit my belongings. I could not be happier with the service.
Good service
This place is fantastic! Rented a 10x15 drive up unit. It’s super clean and organized, and the app makes it incredibly easy to access. I couldn’t be happier with the location and the exceptional service.
Excellent service by Gerald and team
Good service
Just want to say thank you to Coco, Nick, Gerald and Marcel. All great helps!
Great customer service by gerald nicole nick and marcel highly recommed
Gerald has been super helpful!
Excellent service by Gerald
Great service by gerald
The staff was very helpful and courteous
Issac gave great service
Great service by gerald
Great service by Nicole and Gerald highly recommend
Coco rocks and Gerald was great w move in
Thank you coco for the excellent costumer service 👏🏼 made my moving allot easier
Excelente service by gerald
Great service nicole and alezai today
Nicole and everyone here has been absolutely amazing. The entire renting experience has been great and easy. Highly recommend this location.
Always quick to help and find a solution to any issues- billing, pricing or otherwise. They work hard to keep the facility clean and safe. Gerald and Coco are superstars ✳️
Gerald did a great job of getting me signed up
Fantastic service by Gerald and nick thank
Gerald is very helpful.
Gerald was a great assitance and great work
What can I say about M. Gerald, the most kindest, patient and knows how to handle clients with crazy questions. He is amazing at what he does. Thank you so much Gerald for helping me with my problems.
Excellent service by Gerald and staff highly recommend
Good service by gerald
Great service by gre
Hgterald
Good service
Great service from Gerald and Nick!!
Gerald is the property manager and he is the best has great customer service and he is very knowledgeable and he is very attentive with his property making sure everything is ran. Smoothly and customers are satisfied. I would recommend this storage facility because your belongings will be in good care and safe..
Great experience. Excellent service. Recommended friends and family.
Got everything done in 1 day. Thanks for the outstanding experience.
Awesome service
Marcel and Gerald Provided excellent service setting up a new rental unit
5 stars for Gerald and Marcel good people
Great customer service, positive attitude. Clean store inside and out.
Marcel and Gerald are the best, my favorite unit to purchase from !
Excellent service by Gerald and marcel
Gerald was fabulous! Excellent customer service
Outstanding service by Gerald highly recommended
Good service by gerald
Great service by Gerald
Leaking pipe above and water seepage on floor in our ground level “climate controlled” unit destroyed boxes (inc our vintage video games) and damaged vintage oak furniture. So off to the dump with items we stored for protection. No one in office to complain to.
Thank you guys for been so attentive with me , your customer service is the best. I love how you make sure I am always taken care of. \5 Stars earned ..... Highly worth it.
Gerald has been above and beyond wonderful… I very much appreciate his courtesy and kindness!! This man needs a big pay raise and promotion!!!
Public storage would’ve had a customer for many years with me but the last time my rent increased I decided it was time to leave!!!
Gerald was great!
Gerald and all the staff were helpful. I felt my stuff was secure.
Gerald is a rock star. Called to make sure I was able to make it. Entertained me and my questions. Star employee.
Gerald helped us out and made everything super easy for us. Very helpful and answered all our questions. Thank you!
Gerald was wonderful & extremely helpful getting us into a storage unit!
Gerald was great!
Gerald give us a awesome customer service
Will much appreciate
for what it is worth... large unit INSIDE building + external gate, internal door supposedly requires codes.. got the call this AM , lock missing you need to come possibly robbed... YES in fact lock off INSIDE BUILDING.. unit across hall as well... yes filed police report, good luck with that... was not told at the time OH BY THE WAY others were also broken into as well.. I had to ask.. .and lastly... you would think maybe ? asking too much.. for cameras in the interior doors/hallways maybe.. anyway YOUR stuff is not safe even with thick locks on... front desk kinda .. oh well, sorry for your loss, it happens...
Gerald was very friendly and helpful in us getting set up with a new storage unit.
Came to handle business quickly and Gerald handled it good and to the point.
5 star service for gerald
Gerald was a very nice man who made sure to get us our perfect storage room and helped us out with any questions we had!
Thank you Gerald, great work!
Gerald is awesome!!!
Nicole and Gerald were so kind especially w her extra NICE CUSTOMER SERVICE. THANKS YA
Thanks Gerald for your help
El serbisio muy bueno de zaida. Estoy muy satisfecho
I wish I could remember the guy's name who check me into a storage unit, because his service was exceptional. I've rented from Public Storage a few times and the service is never good. Average to bad usually. This guy was very very helpful. Thank You
I can’t access my storage ? No one here to help .. this is awful .. I guess I have to keep my uhaul and wait til a human gets here tomorrow.. thanks public storage!oh and the property manager does not call back … no regard for your livelihood
The customer service is great from the staff
Nick Gerald and Nicole
I have such great conversations when I come into the office with them.
The property is very clean and nice
Definitely 10 stars ✨
Back at public storage and a big thank to Mr Gerald and Nick for all their help once again. Thanks guys 👍
Gerald, Zaida, and Nick were lovely to work with. Helped me a great deal!
Gerald was great! Knowledge, experienced, and made a seamless business account transaction. It was a pleasure doing business with him and the team.
Good service by gerald
Gerald was super helpful
They will lock your storage unit and then won't answer your calls as to why it's locked, account is up to date no overdue balance. The team here is up to shady things
Gerald was really great! Super helpful
Gerald and Scott were absolutely amazing!! Super helpful when I needed it most and would 10000% recommend this facility! Thanks guys!!
Facility is extremely clean management is friendly and helpful at all times
Excellent service by Gerald
I'm so sorry but someone Gerald or his staff or the inventory people are shady not once not twice but 3 times someone has stolen almost everything I had in there $1000 speakers and chainsaws lawnmowers computers and laptops new couponed off store stuff i bet 5000 worth of yard sale stuff among 100 other things and yes I considered moving but my health and money has been available nor the help to get it all moved out from there i have had no trouble with public storage for 12 yrs until I moved to this location complete crap file a insurance claim bull crap you won't get a penny unless you have a reciept for all of it.. Crap crap crap
Gerald nick and Nicole were great in helping us find storage
Great service by Gerald and staff
Excellent service by Gerald highly recommend
great service by gerald
I was tricked into getting a bigger space than I needed and was viciously tricked as the rent increased without anyone telling me. I never would have gotten that unit if it was going to be that expensive. Not to mention my possessions ended up moldy and smelling terrible when exposed to the air and I had to throw those things out. The worst part is I've been complaining for 2 and a half years and not once has anyone at any level of public storage ever responded to my complaints. Just steal your money and get away with it.
Great service!!! Very informative and detailed. Gerald really cares for the people he serves.
Excellent location. Clean hallways. Staff is always helpful with any questions I have. Nicole is very helpful with rent pricing!
Coco did great job and us money. Thanks
Gerald is such a sweet n amazing person. He very detailed and professional with ever question I asked. I highly recommend this storage place
Coco was a great help. And nick
Glad you had the size of unit I needed
Great service by gerald
Fantastic and Good person geraldo
Good Service bu gerald
Excelente service by gerald and staff
Good service by gerald
This is my second time use public storage units Mr. Gerald Is always so kind and helpful. He keep the property very clean and he knows his tenants as well which is a plus it makes me feel safe!
I lost my phone and had my numbers for gate entry stored there. I went into the office the next morning and was greeted with a smile by Cindy and received quick and efficient attention. It makes my day when I get excellent service.
Great service by gerald
Coco did an amazing job today with helping w my rental. She really took her time in helping me with my rental. Love to talk to her. Thank you
Excellent service by Gerald and staff
Just got the unit. Keith was very thorough, friendly, and helpful.
Great service boy gerald
Good service
Thank Nicole for ur help
I booked and paid for a unit online which was shockingly easy, but I was unexpectedly able to move items sooner. A quick trip to the office and Gerald hooked me up! Such a painless process to change my move in date and he even took me to the unit in case I had any questions. Such a relief, thank you Gerald!
Gerald and Nichole were wonderful, very helpful and knowledgeable the units themselves are clean and easy to access. Would recommend!
Fantastic service by Gerald and staff
Exceptional service by Gerald
Gerald is good person highly recommended
Excellent service by gerald
Great service by gerald
Gerald was amazing to work with. Incredibly helpful and wonderful customer service. He made the transaction easy, quick and efficient.
Me Geraldi good person
Gd servce gerad
Great Service by gerald
Excellent service by Gerald and staff highly recommend
Excelente servicio by Gerald
Ms. coco was very professional and helpful, she when above and beyond, I really appreciate for all her help thanks again
Ms. Coco was amazing it. She helped me navigate my way through the process and was just overall amazing! Thank you so much!
Thanks Nicole for ur help today
Dear Gerard and Nicole!
Thank you for help and assistance with my door lock issue. Appreciate the guidance and direction on what steps to take! It is always comforting to know I can trust folks to help out a person in need:)
Thank you,
Andy J Sison
Fantastic service by Gerald and Nicole highly recommend
nick answered all of my questions great service
Excellent service by Gerald and staff
Good service by the staff
Nick
Nicole
Gerald!!!!!!!!
Amazing service from Coco and Gerald for my first Public storage experience! Would definitely come back :)
very nice service
Mr. Gerald was very helpful with switching my original unit to a new unit. The service was very fast and professional.
Respectfully,
Luo
Excellent service by gerald and ataff
Good service by Gerald
Gerald did a wonderful job!!
Terrific service by Gerald
Great service by Gerald and staff continuing to take care of us
Excelente servicio by Gerald and staff highly recommend
Gerald was good
Coco was helpful finding rt unit at best price
Gerald good service 👍
Fantastic service by Gerald
Fantastic service by gerald and staff we highly recommend
after going to multiple public storages (and dealing with unhelpful and rude staff) I ended up at the north Lamar store. A very helpful woman named Tammy took the time to look in the back a pack of boxes I’d been looking for. Even though she couldn’t find the pack, she did recommend a similar pack that I ended up getting instead. She was so kind a helpful! Thank you Tammy!!
Good service by Gerald and staff
Great service by Gerald
Nick was great! Love their customers.
Gratis servicio by Nicolas and gerald
Gerald was so helpful and personally walked me through what I needed help with, even after they were closing! Nicole was also there and very helpful.
Fantastic service by Gerald highly recommend
great service by gerald and nicole
Gerald was a wonderful person! Thank you all for great service!
Fantastic servicr by gerald
Great service by gerald
Gerald was very helpful help me out with a stressful situation
The staff is excellent, the facility is nice, but my RV was broken into on only the second night. Over $1,000 of damage.
Excellent service by Gerald and staff
Good service by Gerald
Gerald good service
Gerald was very helpful very polite gave me a great deal.
Very recommended.
Gerald was very kind and helpful!
Nicole and Gerald did a great job
I love the attitude. Lol
Gerald was amazing! Very fast and convenient.
Gerald was amazing!! He was super helpful and had a great attitude. Helped us get the best deal!
Gerald gave good service
Mr Gerald is good
Excelente service by Gerald
Gerald was absolutely amazing , provided great customer service and was super helpful 🙌🏻
Good service by Gerald
Gerald and Nicole were super helpful. Gerald remembered me from the last time I came in and it really made me feel safe and at home. I’ve never used a storage unit before and they made it very easy and seamless.
Gerald is going a great job thanks for your help . I am happy here !!
Excellent service by Gerald highly recommend
Great service by gerald
Gerald was wonderful! Extremely thorough and personable.
bad condition of the place, I was locked in the elevator for more than 45 minutes No one answered the phone in the office and they never came to take us out of the elevator, the doors opened by themselves after all that time.
Gerald was fantastic. He took initiative to make sure I was taken care of. He showed me the units and was friendly and professional throughout. I just moved my stuff in and everything went smoothly.
Fantastic service by Gerald highly recommend
Gerald was great help, setting up was a breeze and in a timely manner. Matching online price was an added bonus.
Great service by Gerald very nice and professional help me out of jam!
Fantastic service by Gerald and staff highly recommend
Great service by Gerald
Gerald is awesome, highly recommend
Good service by Gerald
Gerald is amazing! It is always a pleasure seeing him. Very helpful even when I’m in shambles. I needed to do a transfer and he has a way to make it understandable and flow. Keeping it simple!
Gerald was very helpful, great customer service
EDIT: no issues with my service. Rent increased twice, $40 total over my 14 months using it but no other complaints, check out was easy, would use again.
Good service by Gerald been here for 3 years
Gerald is the best! He spent time walking us through the process and guiding us through every detail!
And the storage rooms are spacious, clean, and temperature controlled!
Gerald was so helpful and nice! Thank you
Great service by gerald
Great service by Gerald and nick
Fine service by Gerald
Gerald Was Awesome ! Great Customer Service And A Pleasant Help!
Very courteous and professional staff thanks gerald
Gerald helped me perfectly. He was incredible and made my experience easy as pie. Love it!!
Very good service by Cameron
Great service by Gerald
Excelente service by Geraldi and zada
Excellent service by gerald
Gerald and the rest of the team at this location are great!
Mr Gearld is always helpful and professional.Thanks for your support
Very excellent service by gerald
Excellent service by Gerald and nick
I’ve stored contents here for years. Gerald the Manager is Amazing and so helpful. Great experience here, you can Trust him.
Terrific service by Gerald and staff
Gerald is a one of a kind professional ! I have been here for a while now and have never seen anybody work so diligently. I always tease him that I will hire him one day lol a great location
A great service bay gerald
Great service by gersld
Excellent service by Gerald and staff!! 2nd time renting here highly recommend!!!
Good service
Great service by gerald
Great service by gerald
Mr Gerald is more than awesome I greatly appreciate his assistant with helping me get a storage unit. Wonderful customer service
thank you, sir.
Edited: i’m giving 2stars since I like their service initially; however, their prices kept going up and yet i wasn’t being notified. I didn’t mind at first because my friend said it was normal and it was only a few dollars. My $51 monthly 5x10 went up to $102 within the span of 8months. I requested for them to give me a call initially if i can downsize since i moved some of the stuff out already anyways because of the first increase but they said that was the cheapest available and didn’t have any small ones available but will let me know if they can find one cheaper. I just looked them up on google as i’m writing this and they are offering the same space with the same conditions as mine for $70, how is that possible?
I’m moving my stuff out as soon as I can and just putting it to a different storage unit at this rate. I would have appreciated some honesty and transparency from a business that I was confident recommending to friends, but never again.
Initial post:
First time storage renter here and I’m glad I went with Public Storage!
At first, I did the reservation online but I wasn’t able to come so I tried setting up another reservation online however, for some reason, it wasn’t letting me do another so I called and they were not very helpful. So I decided to go to the physical location which unfortunately they only do by appointment so i had to call again to set it up another day which was frustrating but the day of my appointment an employee, Coco, assisted me in getting another reservation set and she also pointed out that I was reserving the wrong storage unit compared to what I wanted so thank goodness I came in person. She was amazing and explained the process well. So I recommend you make an appointment to come in person especially if you are a first time renter like me!
Coco had me all set up for the move-in. I just needed to make the payment online for me to be able to finalize everything but unfortunately they were having technical issues. So they instructed me to come in person to make the payment for the unit. I had called the property manager, Gerald, and informed him I was coming over and he was very accommodating. When I arrived, he welcomed me and was very nice and and directed me to my unit while answering any questions I had.
I may have had a bad experience thru the phone and online but with the service they provided in person it definitely was worth giving a second try .
Gerald was very helpful in helping us get a unit for the summer
Quick checkout and very supportive and helpful
I had a great experience! Everything went smoothly and Gerald is the nicest most helpful person!
Great service by Gerald and staff
Great service by Gerald and staff
Good service by nick
Excellent service by Gerald and staff
10 stars for gerald
Jerrald
Great service
Good service by Gerald and staff
Gerald Is The Man! He will take care of all your storage needs!
Gerald could not have more helpful! Kind, courageous and professional. He made it easy and did it FAST! Highly recommended!
Great service
Gerald is THE BEST!! He so kind. I called about getting a bigger unit and he helped me immediately, and with kindness.
You are awesome Gerald
Good service by Gerald
Excellent service by Gerald highly recommend
Good service by gerald
excellent service by gerald and staff 2nd time renting here
Good customer service by gerald and staff
Thank y'all
Great Service by gerald
Great service by gerald
Excellent service by Gerald
excellent service by gerald highly recommend
Everything you need in a storage place. Secure, climate controlled, helpful employees.
Excellent service by Gerald and staff no problems here
slam dunk .. tour , in out record time including good friendly small talk
mr gerald :)
Gerald took his time to explain downloading the app and making sure I knew where my unit was. Customer service isn't gone totally.
Gared is very helpfull
Great service by Gerald
Everything I had in the open air of the unit got mold all over it. Allen Nemo's review nailed it. It's a scam. They jack the rent up by a huge amount without informing you. Tracie said that in their review - keep raising the rent arbitrarily. They ignore 2 years of complaints. I lost so much money, I will NEVER EVER put trust in the Public Storage brand again. I was cheated so badly out of so much money without being told. This place stinks.
Great service by Zaida and gerald
Gerald was a good to us , I recommend him when you go to public storage.
Mr.Gerald
He is very wonderful and wonderful customer service...
He is kind and very helpful
Thank you for having him ...
Good service by Gerald
Great service by zaida
Everything I had in the open air of the unit ended up with mold all over it. I got charged way more than I was expecting. They got the rates wrong or increased the costs without telling me. Either way I ended up with moldy books and I lost tons more money than I expected. And on top of that over and over I point out the problems and the location ignores me, the bosses ignore me. I've complained through email and Facebook messenger and everything else. They don't care. I never would've gotten that big a unit if the price was accurate. And never would go with this brand if I knew how little they care.
The rent they lure you in with is a lie. I went from $127 -> $197. Here's how (i.e. don't trust their listed prices):
Public storage likes to use "teaser rates" the first 3 months. After that, they jack up the price. My 10'x10' unit was listed for $127/mo. After 3-4 months, it was jacked up to $164. Because I didn't have many options at the time, I didn't move.
Here we are, 2 years and 2 months of on-time direct deposit payments. How do they reward loyalty? By jacking up the price to $197, of course, and adding some useless insurance. Did they warn me at all of a price change? NO. Email header had no details on the increase. You have to LOOK INSIDE to see changes.
Not only this, the last review I made for this place wasn't made by me. An employee literally took the phone out of my hand and added his own review. I was so shocked at his boldness I didn't do anything, lest I fear retaliation.
Word to the wise: don't use public storage more than 2 months. You will be guaranteed a 30% increase in rent once you're nice and settled, and they will not inform you, but simply quietly keep billing.
Their newest money grab? If you get behind, they'll charge you a $50 deposit for their "Combination Lock Deposit" which "will be refunded once your account is brought current and you return our lock to us."
Don't expect to have any control over the leasing terms with Public Storage. Their "genius" execs will introduce all kinds of fees with little fanfare. Meanwhile, their doors keep on being broken and all kinds of homeless people are walking back and forth through the property day and night. I hope these people are safe and find what they need and take advantage of this horrible, faceless company that has zero compassion when people have tough times.
Great service by zaida and gerald
excellent service by gerald and nick
Good service by nick
Oustanding service by Whitney and gerald
Gerald was so kind and helpful. I had to change unit size and Gerald was more than willing to accommodate. The service was fast, respectful, and efficient.
Good service by Gerald
Excellent service by ms zaida highly recommends
Gerald helped us set up . Very good.
Excellent service by Gerald
Gerald gave amazing customer service!
Gerald top tier help, very communicate and comprehensively truly appreciate it!
Geral was amazing
Excellent service by gerald
Great service by Gerald
Great service by gerald
Great service by gerald
Gerald was fantastic to work with . Would highly recommend this storage place due to fabulous staff like Gerald . Made me fell completely welcome .
Great service by Gerald and staff
Good service by Gerald
Excelente service by gerald
Gerald was great
Gerald and Nick were extremely helpful and kind. They helped me get out of a jam with my unit
Great team here!
Homeless People going in and out. Also their website and entrance app doesn't work.
Customer service was great by Gerald
Terrífica Service by gerald highly recommend
Rented a space off Lamar while I am away from Austin during the winter season. Rented small, and needed an upgrade. Gerald at Lamar location made it easy to be able to transfer to a bigger spot right next to my other unit. Highly recommend this location
Super easy process with Gerald
Great service by gerald
Gerald was extremely friendly and most importantly knowledgeable, kind, making my experience great.
Good servicié by gerald
Great service by Gerald
Greta servicié by gerald
Good service by Gerald
Good service by Gerald and staff
Zaida in the front office was so helpful and very knowledgable about my new check-in.!! The location at 8101 N. Lamar in Austin is very professionally run. Very clean also. And she was there to help me on Sunday, as well.
Good service by gerald
Gerald gave excellent sevice
Good service by Gerald and staff clean facilty
Great place to rent from. The location is really nice and clean. Coco and Gerald r wonderful
Thanks Gerrard and coco for ya help today
Gerald was extremely helpful and professional—I highly recommend this storage facility!
Gerald was excellent helping me change units. Great job!
Thanks Coco and Gerald for ur help in price and promo. Great place😊
gerald was awesome!!! it was nice to have a real live human that actually interacts w/customers!
Gerald & Nicole were so helpful ! they were great! Love this unit
Good service bye gerald and staff
Gerald is the man!! Was very easy to get going.
Good service by GERARD
Gerald was great
Excellent service .It was my first time renting a storage unit. Gerald, the store manager, was very helpful walking me through the steps of renting a unit . I do recommend.
Gerald is a great guy! His service is fantastic!
Coco helped me find a good size unit at price. She was very help
Garlad good customer service
Gerald at this location was an amazing help. He was very friendly and made the process so much easier. I will definitely rent here again!
Not climate controlled! 94 Degrees in my unit.
Unit got the lock cut off and broken into and I got robbed.
Homeless people sleeping in facility. Much more expensive than other places. They arbitrarily raise the price A LOT. Smells like urine.
Dirty.
Easy to access and I really love the app. Having that in your pocket to gain access to the gate as doors without having to type in a code every single time is a game changer. Prices are pretty darn affordable as well. My only complaint is why they barely have the air conditioner running in the climate controlled storage area especially in 110° Austin heat. I would bet it was about 87° -90° degrees inside the climate controlled warehouse which is ridiculous in my. If you're paying for climate-controlled then the climate should be controlled in all aspects. Not to mention rhy toes of customers valuables can't handle being stored in those types of conditions.
The journal the customer service associate we dealt with was very professional, and it's made our stay with you all very easy. Even though we've been behind, we haven't been in dangerous losing our stuff because you're on top of calling us and make it sure we know so we really appreciate it and I wouldn't go anywhere else for storage, right?
Gerald was great! Storage was easy
Excellent service by Gerald and staff highly recommend
Gerald Had great customer service! He’s work ethics are superb
Gerald, was great! He helped my grandmother with setting her storage account. Very helpful and charismatic.
Very good service by Gerald and staff I enjoy being here !!!
great service
Gerald is excellent he well guided me through the process of vacating the storage and is very kind professional
I would refer him to all my friends
Great service by Gerald and nicole
Excellent service by Gerald and staff highly recommend very nice and cordial !!
Gerald the best we had the best storage unit .. thank you for helping us out..
Gerald was very helpful and informative.
Ni le and bici Greta help
Gerald and Nicole were super friendly and welcoming!! Great service
Gerald gave great service and direction s very helpful
It’s been a great experience at this storage unit and the staff Geryld, Nicole, and Nick have been extremely helpful and available! Highly recommend :)
Gerald and Nicole are great!
Good service by gerral
Great Service by Gared and Nicole
Coco and Gerald are amazing! We had to deal with a change of plans and ended up needing storage last minute. Gerald walked us around the entire facility and we were able to get the units we needed. Coco helped us sign up on site and made it Elbert easy for us. Both individuals were so friendly and helpful. This facility is clean and secure and based on my experience this far, I would highly recommend it!
Gerald was so helpful and accommodating. He worked with us and our moving company to make sure we were taken care of when we unexpectedly had to find a storage facility on short notice. I highly recommend this location.
Excellent service by Gerald and Nicole right on point highly recommend
Gerald was a delightful help! Fast, and kind! This place has great deals! Definitely recommend
Great service gerañld
Nicole anda nicole
Excellent service by Gerald and nicole
This is the worst place to rent a space from. I've had a 5x10 unit since 3/23 and paying $74/month. Rent is going up to $115/month after only 5 months. Today, 8/3, I went to the facility and tried to gain access in my "designated" entry doors and 1 elevator was broken (no sign) and the other elevator didn't work and I was trapped inside it for about 7-8 minutes. I called the office 3 times and no answer so I had no choice but to push the 911 call button and when they finally answered after 3 minutes I was advised on how to open the door by holding the 1 button for 10 seconds and that opened the door. I walked to the office and as usual the doors were locked and nobody was there. This has happened at least 4 or 5 times since I have been renting a space at this location. I explained to Gerald what happened and I asked if he could open the doors to the other entry access so I could get into my storage unit as my app only allows me access to a particular entry point. Gerald flat out told me he did not have access to open those doors for me and that I would have to use the stairs. My unit is on the 3rd floor and what I needed to move out would have taken 3-4 trips up and down the stairs and into my car including something that weighs roughly 100lbs. I explained that to him and he didn't care. Surely the employees and manager have complete access to gain entry through every door on the property and while I was nothing but nice to Gerald, I personally believe he made a decision not to help me because he was in a position of power and used it. This is my opinion and what I believe because he could have easily opened the door for me and allowed me to use an elevator that worked and he refused. Additionally, 2 or 3 times that I have been there to move something into or out of my unit, the office has been locked and nobody was there to give me a key to unlock the push carts. This location is poorly run and people should read this review and take it seriously and stay away from this location and all Public Storage facilities. I will be moving my things out in the coming days now that my house is ready to move into on 8/15 but this experience with this location has been horrible.
Gerald is phenomenal. He has been so helpful and courteous throughout our signing up process. Always pleasant and answers any questions we have. So nice to do business with someone who makes the dreaded job of moving a happier experience.
The office is clean and organized. Gerald awesome customer service he’s quick and knowledgeable; he is extremely professional and deserves a raise.
Thanks Nicole for ur help
Zaida was a great help today
Nick and Nicole were a great help
Thank both of you.
nicole is the most awesome beautiful amazing great super star. so helpful.
Gerald was amazing!! I appreciate his help. I highly recommend. Thank you Gerald!
Great service by Gerald
Gerald did a great job. Super helpful!
, the property is very clean and the staff is always so nice when I come in to get a key for the carts or pay my bill.
The only concern I have is the gate being left open at all times.
Again thanks to Nicole Gerald and Nick.
Very friendly staff. Nicolas was great!
Fantastic service by gerald
Outstanding service by Gerald 9
Fantastic service by gerad
Gerald had good customer service
Great service
Nicole and Gerald and Nick were great
Nicole and gerald are great
Great service by Gerald and Nicole
Gerald was great
I look forward to seeing Gerald when I make my payment every month. He has always been more than helpful and professional.
Thanks Nicole for ur help
Great service by gerald
Received great help from Gerald here at the 8101 Lamar location. Very professional and straightforward, a refreshing experience!
Excellent service by gerald
Nicole and Gerald were a great help he walked me through the apps took time to explain in detailed. Awesome customer service. A1
Gerald was very helpful
Gerald is amazing
Nicole went above and beyond to help me. She made me feel so welcome. I am grateful for our interaction today
Excellent service by gerald
Nicole and Gerald were a great help on helping me rest my u it today. Thanks
Ni ole and getañld gratis heñp
Nicole and Gerald were at help today. Thanks
Gerald & Nicole are helpful with any questions and provide great service! Recommend
Gerald, great service n very helpful
Gerald the property manager was amazing and personally helped me!
Gerald was very helpful
Gerald has been super nice and has helped me the way of my first time moving . He was able to answer and walk me threw every question I had ..
Great service by gerald
Thanks to Gerald my experience was great, the store was clean giving off such a welcoming environment.
I explained to Gerald how many bedrooms I was moving, and he advised me to purchase the storage pack. Which turned out to be just what I needed. Thanks, Gerald your outstanding customer service.
Gerald and Nicole was amazingly wonderful with customer service 😍🤗🙌🏽
Gerald and nicole were a great help today w my rental. Thanks
Nicole and Gerald were absolutely awesome they really made my day Thank Y'all!!
Gerald and Nicole were very informative and very helpful. They showed us where everything was and make sure to not leave out any details our experience was easy and went very good thanks guys definitely coming back for any moving storage needs 🤟
Nicole and Gerald were a great help
Gerald, was amazing! He was very knowledgeable, patient and kind. He gave me a walkthrough of the facility and explained everything in detail.
Thank you Jarrell for your help with us today! If I could give 10 stars I would.
Nicole and Gerald were extremely helpful; Nicole took time to walk through me the property and show availability for the different units and helped me get into a space that better fit my needs. Location is proximal to multiple highways and the interior climate controlled units feel very secure and safe.
Gerald was very helpful! Very knowledgeable and has excellent customer service.
Arlene in the office was very helpful getting me set up for my new unit. I'll use Public Storage till the day I die.
Thanks, Arlene!
Tamala karanja was very nice and helpful. I really appreciate her
Gerald was amazing & helped me switch storage units super quick & seamlessly!
Great service from gerald. He was a big help.
Fantastic service by Gerald very friendly and engaging
Gerald was fantastic
Great service from Nicole!
Good service by Gerald and staff
Great service by gerald
Gerald was very amazing!!!
Excellent service, made moving items into storage very seamless
Gerald and Nicole are super helpful and friendly. Highly recommend this location.
Awesome love it so great
easy to use, quick and kind service
Great service
Great service during a stressful time. Gerald was absolutely wonderful from the beginning to end. He was super helpful,informative, and down to earth. Thank yall so much.
Great service by Geraldi and nicole
Gerald and nicole were a great help
We have had a great experience at this Public Storage location. Gerald, Nicole, and the entire staff have been kind, helpful, and efficient at addressing any needs. They keep the property very clean and are frequently walking through the driveways and halls to make sure all is well and as it should be. Highly recommend!
Nicole & Gerald were awesome and mostly helpful!
Nicole was super helpful 10 outta 10 service
Gerald was very helpful with giving us a tour and helping us locate our unit
Omg, this dude Gerald saved the day! His customer service is outstanding! In a world where we might think customer service is dead, Gerald came through
Gerlach was an amazing!! Needs a raise!
great service
I had the storage since 2022 and it was great service
Gerald was very helpful. Great customer service!
Gerald helps me take care of any needs with soft spoken professional attitude and showed me step by step how to set up my account access through the app
Gerald was fantastic and showed me around!
Gerald excellent worker. Very supportive and nice in communication.
Great service by Gerald and staff
Gerald is awesome! Great service.
Nicole was informative and helpful. I recommend her and this Public Storage for all your storage needs now and in the near future!
Nicole was a great little person. She gave me a piece of toast and water . I love her. She's my everything. GOD BLESS AMERICA GOD BLESS NICOLE GOD BLESS TOAST
Awesome Job 10- stars
After many, Public Storage, encounters, Public Storage in Lamar has been the easiest and friendliest experience we’ve had. Gerald and Nicole are top notch.
I love this place It is very clean and the staff is friendly. I wanna thank Gerald and Jordan for making me feel at ease with my move.
Gerald was awesome and easy to understand very outgoing!!
Mr Gerald was a big home you guys should really choose public storage 👍🏾👍🏾
Nicole and Gerald were great people with picking out a unit today
Awesome place! Would highly reccomend, Jerrall was a huge help! Best public storage location
Excelente service by gerald
This place is horrible
THE GATE IS ALWAYS BROKE
NO BODY CARES
RENT ALWAYS GOES UP
THE ONLY GOOD THING BOUT THIS PLACE IS GERRELD AND NICOLE
TAKE YOUR STUFF AND GO SOMEWHERE ELSE RIGHT AWAY
Excelente service by Zaida and gerald
Gerald was very helpful and made it easy for me. He's amazing.
Gerald and Nick was very helpful!
Jerald was amazing! We got great assistance to rent out a unit. He sure made it super easy and smooth to figure this all out. Highly recommend to come when he’s working as he is so polite and respectful and didn’t make fun of us like at another storage place. Amazing!
Good service, good price, everything seems secure, and Gerald and his people are very nice.
Great service by Tamala and gerald
Excellent service by Cleveland service good peopleGerald and Nicole
Gerald is an excellent manager and very helpful.
Great service by gerald
Great experience with gerald and staff
Pheonemal service by Gerald and Nicole highly recommend!!
Gerald did a good job. Wonderful service
Jarrel public manger had provided the quick service when looking for the right storge. He help with guidance for searching to find the storge when lost if needed in the future thanks.
Gerald was awesome. He helped me get into a great storage unit. He explained the process and went over everything very thoroughly. Thanks Gerald for your help and understanding.
Gerald has always been excellent! Thanks to him!
Excellent service by Gerald and staff highly recommend
Gerald has been of great service for over a year now and I’m so grateful to have chosen Public Storage to keep my things safe and sound for my return!!! Will always use public storage
Nicole very helpful ay kiosko. Thanks
Gerald was fantastic!
Gerald is great ! Patient and took his time with me. Greatly appreciate it. The space is very clean as well.
Gerald and Nicole here have been a great help, service is wonderful and the facility is very nice and well kept
Gerald is super helpful! My stuff is super secured here! Highly recommend!
Gerald and the team have been nothing but helpful during our move!
Nicole was very helpful and kind. Thanks.
Excellent customer service and very clean location. I needed a climate controlled storage unit and booked here online. When I showed up, I was confused about how to get inside the gate. I stepped in the office, and Gerald patiently walked me through how to use the app. He also introduced me to his team and told me these are the people who are always around to help if I need anything. He then walked me out to the gate to show me how to use the app to open it. He gave me the most methodical, descriptive, accurate, and helpful instructions and details on exactly where to go to load my unit and exactly how to find my unit. Later when I went to load my unit and walked inside, it looked like a maze. But I followed Gerald's specific instructions and easily found my unit. Big thank you to Gerald.
Mr Gerald and Ms Nicole were Awesome!!! Thanks for all your patience:)
Nicole and Gerald were a great help
Nicole and Gerald were incredibly helpful and made the process of changing locks super easy. They even reduced our price!
Wonder ful service by Gerald and nick
Gerald was very professional courteous knowledgeable and helpful in my time of need highly recommend
Great service by Gerald and staff
Thanks Mr Gerald for helping me out in my time of need
Gerald gave good service
Gerald and Arlene have been extremely nice highly recommended
Great service by Gerald and arlene
Donovan gave great service
Gerald the property manager is the most patient and personable person I’ve met in a long time. He first took his time walking a lady with no technology ability and was super empathetic to my waiting. He then made me feel comfortable storing my personal belongings at his location! Excellent service from an exceptional individual! Blessings to you Mr. Gerald!
Gerald was awesome I differently recommend!!!!
Gerald gets the job done right! He needs a raise for all of his hard work!
Gerald was amazing on helping get the proper unit.
Good service by Gerald and aiden
Gerald was fantastic and incredibly helpful! Everything was quick, clean, and hassle free.
Gerald ,Arlene ,Nick were able to help me so much with my new unit and it was my first time!
Excellent service by gerald
Great customer service by Gerald and staff highly recommend
Mr Gerald gave great service
Gerald is the best! This public storage is great. Really friendly and helpful.
Service was great! Gerald was very helpful. 10/10 would recommend.
Magnificent service by Gerald and Nick great prices
Second time around using this location and it will probably NOT be the last!
Manager Gerald and his staff really go above and beyond to make sure us customers are taken care of to the fullest! Premises are kept super clean, elevators, doors and gates working 24/7!!! Cheers!!! 🙂
Gerald he has amazing service
Gerald was very respectful and very helpful very good customer service will recommend him to everyone.
Grest service by Gerald and arlene
Excelente servicio by gerald
Great service by gerald highly recommended
Our stuff got wet😡
Breana was very helpful and kept a smile and cool vibe while I was searching for answers.. She’s awesome!!!
I had a excelente service provide by Arlene she is awesome
Gerald the manager was awesome and helped me through the process. The only down side is the single united fo not have lights in them. Everything else was clean and perfect for me
Gerald provided tremendous service!
👍😁
Arlene was so helpful and very kind. Great staff
Great service by gerald and arlene
Great service by Gerald very detailed and pleasant experience
Excellent service by Gerald
Very professional, welcoming, knowledgeable,
Rreana was a very nice and helpful worker
Gerald did a excellent job and really good service
Gerald helped me get set up in my unit with ease! Definitely recommend.
Greta servicié gerald
Yes,the Service was great. 100%>
Gerald was very helpful he helped me beyond his duty take care of my personal property.
Great, easy service for years, never had a problem. Gerald was always super helpful.
Great services by Gerald and javier
Gerald was great
Moving and storage is never any fun. What makes it easier is when you deal with folks like Gerald and public storage who both maintain great customer service. They made my experience much easier and stress free than I ever imaged. Thank you!!!
Arlene and Gerald did great... Thank you 😊
Gerald helped me with my service and was super professional and helpf!
Gerold the best customer service ever!
I have had a great service at Public Storage. Gerald was always helpful and friendly. I highly recommend!
Excellent service by gerald
This is a great place to hold your things in safe keeping. guy name Gerald who works there is respectful, understanding and respond quickly to your needs great guy all around...will keep doing business with them
Gerald did a great job helping me set up my account and getting me into a unit.
Great service by Gerald and staff
Service was great.
Very poorly run place. My unit was broken into while I was out of the country and the manager made it very difficult for me to have my proxy check on my things and lock it up again. They really made me jump through hoops just to secure my unit, again all while I was out of town. Then when I was moving out I was careful to follow all their protocols for how the wanted the unit handled. After I moved out they sent me another bill for the following month, which made no sense since I specifically asked and followed their rules for contract termination. They just don’t know what they are doing or they don’t care.
Nicole was a great help always so nice and friendly. Keeps the property really clean. Best place to rent
Gerald was fantastic! Very friendly & welcoming! Thank you for your awesome service!
Jarrel and pam alot help thank you!
gerald was very helpful and provided great service!
Excellent service by Gerald very friendly!
Gerald was great to work with highly recommend this site
Great service by mr getald
Great service by Gerald and staff
Gerald has been greatly helpful. Knows his business
Nice area and fair price and the manager Gerald very helpful and insightful.
Great service by Gerald highly recommend
Thank I Nicole and Gerald for all ur help. I guys rock.
I just want to say thank you to Nicole she has always been really helpful when I come in to pay my bill or if I need anything else she's always been really amazing happy holidays to her and public storage thank you
Gerald and Nicole were very helpful. Thanks
Great job by ms tamala
Aiden Nicole and Gerald were a great help. Thanks
Excellent service by aiden
Gerald and Nicole were so happy to help and found me the best unit that would work for me.
If you need storage space go here and ask for either of these too.
Public storage is the place to store.
Horrible place to leave your things and no one is in the office as posted by their hours. Very unsafe location as well. Smells bad.
Had a wonderful experience at this location! Nicole was incredibly helpful and kind. Recommended! 5 stars all the way!
Thanks Nicole and Gerald for all our great service
Excellent service by Gerald
Gerald was awesome and super helpful. Everything has been very fluid and easy to handle.
Gerald did a very good job
Gerald and Alexandra was great and help me with all my needs
Great service by gerald
Gerald the property manager could not be nicer and more helpful. We stayed here for years and have had no problems It's a Wonderful spot
Thank you for all your help when I lost my key!!
Great service by Gerald and staff
Nicole and Nick were a great help w renting my unit today
Gerald and Nicole were great in the moving out process! Speedy and quick. Thank you!
At this facility, you will find Gerald is one of the nicest men to work with. I used public storage quite often for short-term storage and at this facility the service is top notch. Unit always clean, plenty of parking, and friendly staff. Highly recommended!!!!
Gerald was amazing help. My first time renting a storage unit and he made every step of the way super easy.
excellent service by Gerald highly recommend
Amazing store
Barrel, Aiden and Nick were great! Very helpful and professional. Overall experience was very good!
Great service from Gerald and Nicole
Gerald is awesome at this location.
Great service Gerald!
Gerald and Nicole were so fantastic and efficient to help me rent a spot. Highly recommend this location.
This is the best public storage in north Austin area from my experience. Facility is well maintained and kept very clean. Management is always available and helpful in many ways. I forgot to lock my storage unit before a long trip abroad, property manager Gerald who’s has been working here for 15 years helped me to put a lock on the unit first thing in the morning. I would certainly recommend this public storage to anyone with storage needs.
Gerald and staff have been excellent. Would like to continue using
Thanks Nicole for ur help today
Nicole was absolutely fantastic and helped me for me a great unit at a great price. The property looks amazing and very clean. 10 stars for her.
Excellent service by Gerald
Nicole was a great help in renting unit today
Gerald was very helpful everything went smoothly a very clean property Go see Gerald
Nicole was fantastic and made us feel welcomed. She made the process quick, easy, and FUN
Nicole. Thanks u gave me white glove service. Thanks for ur help in renting u it and the merch.
Thank u Nicole tjanks for holding me get my late fee waived. Ur the best
Gratis service by gerald
Great service by gerald very professional
Excellent service by Gerald and staff
Thanks Nicole for hekping me do my ereental today. Greay job
Nicole was a great help today. Thanks
Zaida and Nicole were very helpful and professional in getting me in to my new unit today. Thanks pretty ladies.
Nicole wasa great help w renting at the kiosk today. Machine was not working all that well but we got it done.
Nicole was a great help she showed me how to use the Kiosk to make a payment. Ur awesome
Nicole works very hard yo kiero property very clean across they street. Tjanks
Great service by Gerald and staff.he does a great job!!
The Property is very clean and has good security. Gerald the property manager was very helpful and friendly.
Gerald the manager has excellent customer service. I had a problem with my storage unit. I accidentally got one that was too small and he was able to get me a larger one quickly and recommended the correct size. I wasn’t charged anything extra. They were great!
Gerald was very helpful
Everyone at this location is great. Nicole is a great person, always friendly, and a pleasure to deal with.
Great service by gerald
Mr Gerald was amazing.His professionalism is outstanding.He made our experience very pleasant.If I could I would give 1,000 stars !!!!
Great service by Gerald extremely knowledgeable and professional highly recommended!!
Thanks Nicole and Gerald for helping me reduce my rent rate. You guys are amazing. Thanks
Nicole helped me check out today and went above and beyond to make sure everything went perfectly. Thank you!
Gerald was great! Very helpful in getting me set up!
Gerald is one of the best. I have been with this public storage for over a year and he has always helped me when needed. They are always polite at this location
Nicole and Gerald were so helpful and kind! Great experience with them
This place is great and the staff is always helpful. I see Gerald on every visit and he always welcomes me with a friendly smile and hello.
Gerald has been awesome, couldn’t recommend this storage spot more.
Horrible! The storage was unlocked and didn’t have the keys in it and the store was not open at 9:30 am as it is shown on the schedule.
Super nice service 🥳
Great service and units.
Great service by Gerald and Nicole
Gerald helped me out very kindly and was super thorough with the instructions! I recommend this location. :)
Gerald was a great help, defined recommend!
Nicole u were great. I always see u always clean the grounds. Also to see u and Gerald cleaning the unit doors show ya above the call of duty. I hope Corp sees the great job u 2 do. Thank ya for everything :)
Great service by gerald and Nicole. They went above and beyond to make sure my needs were met. I highly recommend this facility.
Gerald did an excellent job helping me out! Highly recommend this place!
Nicole is wonder always goes beyond the call of duty. The property is very clean and looks. She's very hard worker thanks for all ur help and service.
Great area, Zaida made it quick and easy to rent out a unit for my needs. Pleasant and easy to work with.
Gerald was friendly and informative! Great servcie
Thank u Nicole and Gerald are always good to me when I come into the office which is probably every other day :). Always good customer service and very friendly. 10 STARS!!!!!!! OH and the property looks amazing very clean.
missed my reservation but public storage helped me set up at another location, it is secure and accessible, and the pricing is competitive with extra space storage. Gerald and Nicole were both helpful and I would use this service again. They also went out of their way to explain the fee guidelines and how to avoid being charged for more than necessary
Gerald and Nichole have been very kind and helpful.
Great service by gerald
Property is nice & secure! They make the process easy for renters to move in. They also offer free cart rentals to help move in, just need to leave your ID at the front desk until returning it. Gerald was awesome! He was very friendly & gave me a tour of the property while explaining all the features of the facility.
Good place. ..good service
Great service by gerald
Louis and Nicole were very helpful w renting. Thanks
Nicole was was awesome. I’m a long time renter and she help pick out a another unit for me. Thanks
Louis and ni ole were great
David and Nicole were an amazing and a great help.
David and nicole were very helpful and nice. Thank u
Javiort and Nicole did a Greta job getting me a unit anf gixed our last minutos problema
Javier and Nicole were a great help. Thanks
Nicole was great in helpme w all my questions and other things. Thanks
Thank you Gerald and Nicole! great service and help. appreciate it
Nicole and gerald seré Greta
Gerald and Jordan were extraordinary helpful getting me into a new unit when there were issues with our lock. Thanks for your help!
Edit: second unit at this location and still excellent service! Thanks Gerald!
Excelente service by gerald
Cameron was great help! Friendly staff amazing Customer service!
Five Star service from nicole and Cam
Had a very pleasant experience at this location today with Gerald. Great customer service and helpful. Thank you for your help and making sure we were takin care of. Definitely recommend this location.
Gerald helped me so much with the right sized unit and great customer service!
Nicole and Gerald were a great help at the last minute
Excellent service by gerald
Jerald, thank you for helping me!!!!
Gerald gave good customer service and had a f riendly attitude.
Good service by Gerald and nicole
Nicole was a great help. Thank you
Great service by Gerald been dealing with him for years
Nicole. Was a great help w wonderful service thanks a bunch
Gerald was a great help w all my questions. Will definitely recommend to others
excellent service & clean property compared to others i’ve been too, nicole was a great help
Gerald was super helpful! The facility was clean and had plenty of carts to use to unload and load! Highly recommend!
Good service by gerald
Nicole and Gerald were a great help. Thanks
Gerald was great. Extremely helpful and knowledgeable about availability and accommodating my specific needs. Took extra time to show me the unit and assist w access gate. I wish everyone in every industry was this customer service driven. It was a pleasure doing business with Gerald.
This Public Storage is GREAT! The buildings are spacious, there's plenty of parking and the staff are helpful. Gerald was especially great and ensured I was taken care of while moving things out of my apartment and into my unit.
Gerald was very helpful! Highly recommend.
Gerald was great! Thank you!!
Too expensive!! Sorry about the review that I put but to my was surprised that went up in a month $60 without notice, the manager reached out to me right away and very kind promise to review my account, he knows that I have years renting at this place. Understand that rents go up but not this much.
Great customer service from Nicole! Made our visit extremely easy for us!
Awesome service from Nicole! Made things easy for us.
Nicole great customer service
Mr Gerald was great and never did I have to get in my feelings
Good customer service by Gerald
Gerald and the team at Public Storage were so helpful. I always felt safe going there and felt that my belongings were safe and secure. Thank you!
Great service by gerald
Adele and Nicole were incredible employees! Went above and beyond. Helped even after closing time.
Nicole was a great help w renting a unit at another location. Thanks
I had a great experience getting my unit set up. Gerald was kind, informative, and expedient. I will definitely recommend this service!
Good service bye gerald
Gerald and Nicole were a pleasant help and thorough when showing me around the property. thanks y’all!
Nicole was a great help renting a unit at another location. Thank u
Thanks Nicole. Great service as always
Great service by gerald
Gerald had a good customer service
Mr.Gerald really good customer service
Shelley and nicole were great
Nicole was lovely to work with! Very kind and accommodating and willing to answer my questions!
It started out great. We have a large and medium shed on the same lot. I needed to sort out my shed and the management was very agreeable.
But staff changed alot. You never knew who to talk to . SEEMED LIKE TOO MANY CHEIFS NOT ENOUGH INDIANS. And then this happened . Our rates went sky high . Our pay day changed to the middle of the month causing us to almost lose everything. They refused to change our pay date. And when we almost lost everything they cut both our locks off and took inventory . Why would you have to cut both locks? I was told it was their policy. Which I found out it wasn't. We paid therm for two weeks they kept their locks on . The inside storage shed had their lock on there for 3 months. . Deceptive Practices suit waiting to happen. Then the worst thing ever. The guy that's been stalking me in the shed next to us knew that the shed was in my husband's name. And he knew that we almost lost everything. Why does my stalker weird this info at me? Anyone want to enlighten me
Thanks For Nicole Andrew about telling me to get nice storage in North Lamar and 183 location area with a good price and good amount and I’m very happy anniversary to them hell today
Nicole was very helpful pleasant pleasant and accommodating thank you so much
Nicole is always helpful and nice when I come in to pay. Thank you 😊
Thank u Nicole for all ur help
Gerald was extremely patient and helpful when I changed units multiple times. He is knowledgeable and extremely helpful. Consider yourself lucky if Gerald is working when you check in.
Great storage facility. Gerald was very helpful in the process and made it such a pleasure to rent here.
Gerald was so nice and helpful in getting us a storage unit that would fit our needs. Thanks Gerald!!
Nicole and Gerald are so nice and genuine everytime I stop by they always have a smile on their faces and always help me with whatever I need
Great service by gerald
NIOCLE IS THE GREATEST. AWESOME CUSTOMER SERVICE. VERY PROFESSIONAL.
Nicole was a great help this morning
Excellent service by gerald and staff very clean facility
Nicole did an outstanding job for me in getting me the unit that I needed! I would definitely use them again for future storage needs! Thanks for everything!
Gerald and sue gave great service
Sue showed me how to get there, and all the stuff they had available. Definitely recommend this place.
Awesome customer service, additude & professionalism from Sue, great patience with changes. Definitely ask for Sue 👍👍👍⭐️⭐️⭐️⭐️⭐️
Sue was super nice helping me get the best storage to fit my budget, so glad i came here.
viejo. Service by Gerald
Gerald was excellent
Gerald and Nicole there are everything you need from storage unit associates. Super helpful!
Great service by gerald
Fantastic!
Absolutely the worst storage facility I have ever used, it was virtually impossible for me to get access to my unit on the 3rd floor. After attempting my access code twice for the elevator, I was then prompted with access area unavailable. After an hour of fighting with the employee at the front desk I finally got my stuff, NEVER EVER use public storage.
Very helpful great customer service by Gerlad
Very quick and friendly customer service
Great service by Gerald was a 100 percent efficient showed me everything I needed
Gerald and the staff are super helpful and accommodating. Great service, great rates, best rental experience I've had.
Nicole was a great help
Other than one employee that is always rude to people and has lied about fees... The place is great. The only thing I would change is his of access... Should be 24/7
Gerald gave great service
Gerald and Nicole were very polite and professional. They were both very informative and patient
Nicole and gerald were a great help thanks
Excellent service by gerald
Zaida helped me today and was extremely patient with my situation and was very attentive. I highly recommend!
Nicole and Gerald were a help. Thanks
Nicole did a great job thank u
Thanks for ur help nicole
Gerald was accommodating and helpful through the entire rental setup process!
Gerald gave great fast and friendly service no complaints
Friendly, helpful staff. Convenient and secure. I rent my space online. It was so easy!
Place is a disaster. Poorly ran location. No ones ever in the front.
Poor service, employees dont know how to operate. Seems like they found the cheapest labor to run the place. Filthy.
Gerald was awesome and very helpful with our needs
Gerald was great and friendly in helping me navigate moving and storing my stuff. I definitely recommend !
Lamonshianna and Gerald Great service, highly recommend :)
Thank you Pam and Jerald... Appreciate yall taking care of me... Great customer service...
Gerald and Pam were so nice and informative. Pam took the time to show us around and inform us of everything we needed to know. The place seems secure and safe!
Great service by Gerald and staff
Great service by gerald
Gerald has given great service
Great customer service from Nicole
Nicole triple A service
Nicole was such a great help and find me the right size unit for a great price she can help me download the app to make getting in and out of the property a lot easier and faster I really appreciate all your help thank you so much