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Address

8101 N Lamar Blvd
Austin, TX 78753

Office Hours

Mon-Fri 9:30 AM - 6:00 PM

Sat-Sun 9:30 AM - 5:00 PM

Phone

512-634-8325

512-634-8325

800-688-8057

800-688-8057

Gate Access Hours

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Boat Storage
  • Car Storage
  • Climate Control Storage
  • Indoor & Outdoor Storage Units
  • RV Storage
  • Small, Medium & Large Storage Units

Office Hours

Mon-Fri 9:30 AM - 6:00 PM

Sat-Sun 9:30 AM - 5:00 PM

Phone

512-634-8325

512-634-8325

800-688-8057

800-688-8057

Gate Access Hours

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Boat Storage
  • Car Storage
  • Climate Control Storage
  • Indoor & Outdoor Storage Units
  • RV Storage
  • Small, Medium & Large Storage Units
Close Location Details View Location Details
Reserve TodayMonth-to-Month Rent, No obligations
  • Save Impression

    5'x5'
    Online only price
    $ 56/mo
    Online only price
    Small 5'x5'
    • Inside unit
    • 1st Floor
    $ 56/mo $74
    Online only price
    2 unit left!
    Limited availability

    No Obligation

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    5'x5'
    Online only price
    $ 61/mo
    Online only price
    Small 5'x5'
    • Climate Controlled
    • Upstairs/elevator
    $ 61/mo $81
    Online only price
    1 unit left!
    Limited availability

    No Obligation

  • New

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  • Save Impression

    5'x5'
    Online only price
    $ 63/mo
    Online only price
    50% off first month rent
    Small 5'x5'
    • Outside unit
    • Drive-up access
    $ 63/mo $83
    Online only price
    50% off first month rent

    No Obligation

  • Save Impression

    5'x5'
    Online only price
    $ 67/mo
    Online only price
    $1 first month rent
    Small 5'x5'
    • Climate Controlled
    • Upstairs/elevator
    $ 67/mo $89
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    5'x10'
    Online only price
    $ 72/mo
    Online only price
    50% off first month rent
    Small 5'x10'
    • Outside unit
    • Drive-up access
    $ 72/mo $95
    Online only price
    50% off first month rent

    No Obligation

  • Save Impression

    5'x5'
    Online only price
    $ 75/mo
    Online only price
    $1 first month rent
    Small 5'x5'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 75/mo $100
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    5'x10'
    Online only price
    $ 75/mo
    Online only price
    $1 first month rent
    Small 5'x10'
    • Climate Controlled
    • Upstairs/elevator
    $ 75/mo $100
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    5'x7.5'
    Online only price
    $ 77/mo
    Online only price
    50% off first month rent
    Small 5'x7.5'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 77/mo $102
    Online only price
    50% off first month rent

    No Obligation

  • Save Impression

    5'x7.5'
    Online only price
    $ 84/mo
    Online only price
    50% off first month rent
    Small 5'x7.5'
    • Climate Controlled
    • Upstairs/elevator
    $ 84/mo $112
    Online only price
    50% off first month rent

    No Obligation

  • Save Impression

    5'x10'
    Online only price
    $ 87/mo
    Online only price
    50% off first month rent
    Small 5'x10'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 87/mo $116
    Online only price
    50% off first month rent

    No Obligation

  • Save Impression

    7.5'x10'
    Online only price
    $ 114/mo
    Online only price
    50% off first month rent
    Medium 7.5'x10'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 114/mo $151
    Online only price
    50% off first month rent

    No Obligation

  • Save Impression

    10'x10'
    Online only price
    $ 124/mo
    Online only price
    50% off first month rent
    Medium 10'x10'
    • Climate Controlled
    • Upstairs/elevator
    $ 124/mo $165
    Online only price
    50% off first month rent

    No Obligation

  • Save Impression

    10'x15'
    Online only price
    $ 136/mo
    Online only price
    $1 first month rent
    Large 10'x15'
    • Climate Controlled
    • Upstairs/elevator
    $ 136/mo $181
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    9'x18'
    Online only price
    $ 141/mo
    Online only price
    50% off first month rent
    Parking 9'x18'
    • Uncovered parking
    $ 141/mo $188
    Online only price
    50% off first month rent

    No Obligation

    Vehicle Parking Only But we've got storage unit for everything else!
  • Save Impression

    10'x10'
    Online only price
    $ 145/mo
    Online only price
    $1 first month rent
    Medium 10'x10'
    • Outside unit
    • Drive-up access
    $ 145/mo $193
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    10'x15'
    Online only price
    $ 147/mo
    Online only price
    50% off first month rent
    Large 10'x15'
    • Outside unit
    • Drive-up access
    $ 147/mo $196
    Online only price
    50% off first month rent

    No Obligation

  • Save Impression

    10'x10'
    Online only price
    $ 153/mo
    Online only price
    Medium 10'x10'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 153/mo $204
    Online only price
    Hurry!
    Limited availability

    No Obligation

  • Save Impression

    10'x20'
    Online only price
    $ 198/mo
    Online only price
    $1 first month rent
    Large 10'x20'
    • Climate Controlled
    • Upstairs/elevator
    $ 198/mo $263
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    10'x25'
    Online only price
    $ 299/mo
    Online only price
    50% off first month rent
    Large 10'x25'
    • Outside unit
    • Drive-up access
    $ 299/mo $399
    Online only price
    50% off first month rent

    No Obligation

  • Save Impression

    10'x30'
    Online only price
    $ 344/mo
    Online only price
    2nd Month Free
    Large 10'x30'
    • Outside unit
    • Drive-up access
    $ 344/mo $459
    Online only price
    2nd Month Free

    No Obligation

  • Save Impression

    10'x30'
    Online only price
    $ 438/mo
    Online only price
    50% off first month rent
    Large 10'x30'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 438/mo $583
    Online only price
    50% off first month rent

    No Obligation

Nearby Self-Storage Locations

Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.

Georgian Acres Storage Units Near I-35, Highway 183

Georgian Acres Public Storage is the place to go for anyone looking for cheap self storage units north of downtown Austin.
Roughly seven miles north of downtown, this property sits at the intersection of Lamar Boulevard and U.S. Highway 183 with easy access from Interstate 35, Highway 1 and Highway 290.
If regular stops at Gus Garcia Park and Rec Center are part of the routine, why not keep all of the necessary gear, from basketball gear, sports bags, climbing shoes or workout gear for the fitness center, in one convenient location with a 5x10 storage unit at this facility?
Burnett Middle School families whose garages are filling up with boxes, tools, bikes and other bulky items can reclaim their space by renting a 10x15 storage unit to provide some much-needed storage relief.
Residents and local businesses in Crestview, North Lamar or Heritage Hills that are packing up and getting ready for a big move or relocation can use a 10x30 storage unit to store furniture, tables, chairs, desks, filing cabinets and anything else under the roof until the move is over.
Indoor storage units, outdoor storage units and the option of climate controlled storage units gives customers a great selection of affordable storage units from which to choose. Plus, there are also rental storage spaces for car storage, truck storage, boat storage or RV storage on site.
Inside the rental office, moving supplies are for sale, including furniture pads, mattress bags, bubble wrap and moving boxes in different sizes.
Consistently recognized as one of the best and safest cities to live in the country, Austin continues to be a progressive community on the forefront of technology, arts and culture. Public Storage is proud to be a part of the amazing Austin community.

At Public Storage, You'll Always Find...

  • Keypad Access
  • Friendly Staff
  • Month-to-Month Rent
  • Moving Supplies Available
  • Free Parking
  • Well-Lit Facilities

Reviews ( 1796)

June 6, 2023
Google Public Storage Diamond Landeros
June 2, 2023
Google Public Storage M N
Gerald is amazing
June 1, 2023
Google Public Storage Stephen Huteson
Excellent service by gerald
June 1, 2023
Google Public Storage Marie McKenzie
Nicole went above and beyond to help me. She made me feel so welcome. I am grateful for our interaction today
May 31, 2023
Google Public Storage David Harris
Nicole and Gerald were a great help on helping me rest my u it today. Thanks
May 30, 2023
Google Public Storage Alberto Ical ax
Ni ole and getañld gratis heñp
May 30, 2023
Google Public Storage Andres Tun bo
May 29, 2023
Google Public Storage Priscilla Castillo Castillo
Gerald was very helpful
May 29, 2023
Google Public Storage Sean Fisher
Gerald the property manager was amazing and personally helped me!
May 29, 2023
Google Public Storage Nat Govea
Gerald, great service n very helpful
May 29, 2023
Google Public Storage Richard Moreno
Gerald & Nicole are helpful with any questions and provide great service! Recommend
May 29, 2023
Google Public Storage Cecilia
Nicole and Gerald were at help today. Thanks
May 27, 2023
Google Public Storage Reema a
Thanks to Gerald my experience was great, the store was clean giving off such a welcoming environment. I explained to Gerald how many bedrooms I was moving, and he advised me to purchase the storage pack. Which turned out to be just what I needed. Thanks, Gerald your outstanding customer service.
May 27, 2023
Google Public Storage Marque Ross
Great service by gerald
May 27, 2023
Google Public Storage ivy Melendrez
Gerald has been super nice and has helped me the way of my first time moving . He was able to answer and walk me threw every question I had ..
May 26, 2023
Google Public Storage mike t
Nicole and Gerald were a great help
May 26, 2023
Google Public Storage Dylan Cox
Gerald and Nicole were very informative and very helpful. They showed us where everything was and make sure to not leave out any details our experience was easy and went very good thanks guys definitely coming back for any moving storage needs 🤟
May 26, 2023
Google Public Storage Ajsia “The Hippie” Seaborn
Gerald and nicole were a great help today w my rental. Thanks
May 26, 2023
Google Public Storage Jennifer Seaborn
Nicole and Gerald were absolutely awesome they really made my day Thank Y'all!!
May 26, 2023
Google Public Storage Nessa Pooh
Gerald and Nicole was amazingly wonderful with customer service 😍🤗🙌🏽
May 24, 2023
Google Public Storage Jessica Pettit
Gerald, was amazing! He was very knowledgeable, patient and kind. He gave me a walkthrough of the facility and explained everything in detail.
May 23, 2023
Google Public Storage Cody Goodwin
Nicole and Gerald were extremely helpful; Nicole took time to walk through me the property and show availability for the different units and helped me get into a space that better fit my needs. Location is proximal to multiple highways and the interior climate controlled units feel very secure and safe.
May 23, 2023
Google Public Storage Zachary Lambert
Thank you Jarrell for your help with us today! If I could give 10 stars I would.
May 23, 2023
Google Public Storage Rochelle Raeburn
Gerald was very helpful! Very knowledgeable and has excellent customer service.
May 22, 2023
Google Public Storage Win Scott
Arlene in the office was very helpful getting me set up for my new unit. I'll use Public Storage till the day I die. Thanks, Arlene!
May 22, 2023
Google Public Storage Abdo Mezgeldi
May 21, 2023
Google Public Storage Timothy Turner
Tamala karanja was very nice and helpful. I really appreciate her
May 19, 2023
Google Public Storage Angelica Huerta
Great service from gerald. He was a big help.
May 19, 2023
Google Public Storage Isabel Novoa
Gerald was amazing & helped me switch storage units super quick & seamlessly!
May 16, 2023
Google Public Storage Katrina Kimble
Gerald and Nicole were awesome to help me get two storage units rented!
May 16, 2023
Google Public Storage Michael Bragnal
Fantastic service by Gerald very friendly and engaging
May 15, 2023
Google Public Storage Edgar Gonzalez
May 13, 2023
Google Public Storage Roger Casama II
Gerald was fantastic
May 12, 2023
Google Public Storage Lyla Shi
Great service from Nicole!
May 12, 2023
Google Public Storage Dcomm Bury
Good service by Gerald and staff
May 11, 2023
Google Public Storage Jazzy Auten
Great service by gerald
May 10, 2023
Google Public Storage Moses Martinez
Gerald was very amazing!!!
May 9, 2023
Google Public Storage Shashank Easwar
Excellent service, made moving items into storage very seamless
May 9, 2023
Google Public Storage Theresa Eklund
Gerald and Nicole are super helpful and friendly. Highly recommend this location.
May 7, 2023
Google Public Storage Chris Wiesehan
My first unit was too small. Nobody warned me what a huge price increase the larger unit would be. And they definitely raised the rent on me a lot while I was renting without informing me. Plus, everything I had exposed to the air ended up with mold all over it. I've had to throw out a lot of stuff. And I NEVER would've given this place my stuff if I knew all the problems. I'm left broke and with a lot of mold, and despite many attempts, I can't get any apology. Nobody at public storage ever responds to complaints. No email, no phone calls. They took my money and don't care one bit how much it ruined me. It was a nightmare, and I'm never going back.
May 6, 2023
Google Public Storage Sophie Lg
Awesome love it so great
May 1, 2023
Google Public Storage Anna Rau
We have had a great experience at this Public Storage location. Gerald, Nicole, and the entire staff have been kind, helpful, and efficient at addressing any needs. They keep the property very clean and are frequently walking through the driveways and halls to make sure all is well and as it should be. Highly recommend!
May 1, 2023
Google Public Storage Nicole Danache
Gerald and nicole were a great help
May 1, 2023
Google Public Storage usiel Navarrete
Great service by Geraldi and nicole
May 1, 2023
Google Public Storage Oceanique Grant
Great service during a stressful time. Gerald was absolutely wonderful from the beginning to end. He was super helpful,informative, and down to earth. Thank yall so much.
May 1, 2023
Google Public Storage Gerson Depaz
Great service
May 1, 2023
Google Public Storage Abril Zini
easy to use, quick and kind service
April 30, 2023
Google Public Storage Miranda DeLeon
April 30, 2023
Google Public Storage James Blake
Nicole was super helpful 10 outta 10 service
April 30, 2023
Google Public Storage Alexis Warren
April 30, 2023
Google Public Storage Paul Flores
Nicole & Gerald were awesome and mostly helpful!
April 30, 2023
Google Public Storage andrea de leon
April 30, 2023
Google Public Storage chloe ,
April 30, 2023
Google Public Storage Jessica Alaniz
April 29, 2023
Google Public Storage Jalani Miller
great service
April 29, 2023
Google Public Storage Danielle Hartman
Gerlach was an amazing!! Needs a raise!
April 29, 2023
Google Public Storage Allen Gómez
Omg, this dude Gerald saved the day! His customer service is outstanding! In a world where we might think customer service is dead, Gerald came through
April 29, 2023
Google Public Storage Cassidy Montelongo
Gerald was very helpful with giving us a tour and helping us locate our unit
April 26, 2023
Google Public Storage Mary Whitehurst
Gerald was very helpful. Great customer service!
April 26, 2023
Google Public Storage Thomas choi
I had the storage since 2022 and it was great service
April 25, 2023
Google Public Storage Robert Barrigher
Great service by Gerald and staff
April 25, 2023
Google Public Storage Andrii Pavliak
Gerald excellent worker. Very supportive and nice in communication.
April 25, 2023
Google Public Storage Ashley Taylor
Gerald was fantastic and showed me around!
April 25, 2023
Google Public Storage Wes Gonzales
Gerald helps me take care of any needs with soft spoken professional attitude and showed me step by step how to set up my account access through the app
April 24, 2023
Google Public Storage Adam Cicero
Gerald is awesome! Great service.
April 23, 2023
Google Public Storage Antwon Willis
Nicole was informative and helpful. I recommend her and this Public Storage for all your storage needs now and in the near future!
April 23, 2023
Google Public Storage Preston Hogan
Thanks for ur help Gerald and Nicole
April 22, 2023
Google Public Storage Smith Jason
Awesome Job 10- stars
April 22, 2023
Google Public Storage Randy Ates
Nicole was a great little person. She gave me a piece of toast and water . I love her. She's my everything. GOD BLESS AMERICA GOD BLESS NICOLE GOD BLESS TOAST
April 21, 2023
Google Public Storage Woodisha Monroe
Gerald was awesome and easy to understand very outgoing!!
April 21, 2023
Google Public Storage Brittany Phillips
I love this place It is very clean and the staff is friendly. I wanna thank Gerald and Jordan for making me feel at ease with my move.
April 21, 2023
Google Public Storage Charles Stephens
April 21, 2023
Google Public Storage Nick Berard (Photo - Video Producton)
After many, Public Storage, encounters, Public Storage in Lamar has been the easiest and friendliest experience we’ve had. Gerald and Nicole are top notch.
April 19, 2023
Google Public Storage Trenique Baugh
Mr Gerald was a big home you guys should really choose public storage 👍🏾👍🏾
April 18, 2023
Google Public Storage Tariq O'Neal
Awesome place! Would highly reccomend, Jerrall was a huge help! Best public storage location
April 18, 2023
Google Public Storage Roberto Martinez
Nicole and Gerald were great people with picking out a unit today
April 17, 2023
Google Public Storage Latrice Davis
This place is horrible THE GATE IS ALWAYS BROKE NO BODY CARES RENT ALWAYS GOES UP THE ONLY GOOD THING BOUT THIS PLACE IS GERRELD AND NICOLE TAKE YOUR STUFF AND GO SOMEWHERE ELSE RIGHT AWAY
April 17, 2023
Google Public Storage Moises Cruz
Excelente service by gerald
April 15, 2023
Google Public Storage LovinMe Bubbles
April 15, 2023
Google Public Storage Jaime Garcia
Excelente service by Zaida and gerald
April 14, 2023
Google Public Storage Brandi Carreno
Gerald was very helpful and made it easy for me. He's amazing.
April 12, 2023
Google Public Storage Chun-Yi Wu
Gerald and Nick was very helpful!
April 8, 2023
Google Public Storage Maria Vazquez
Jerald was amazing! We got great assistance to rent out a unit. He sure made it super easy and smooth to figure this all out. Highly recommend to come when he’s working as he is so polite and respectful and didn’t make fun of us like at another storage place. Amazing!
April 5, 2023
Google Public Storage Rob Hill
Good service, good price, everything seems secure, and Gerald and his people are very nice.
April 4, 2023
Google Public Storage Jesse Salas
gerald was very helpful
April 4, 2023
Google Public Storage LaTosha J.
Good service by Gerald highly recommend
April 3, 2023
Google Public Storage David Sandoval
Great service by Tamala and gerald
April 1, 2023
Google Public Storage Hector Sainz
Great service by gerald
April 1, 2023
Google Public Storage James Perdue
Gerald is an excellent manager and very helpful.
April 1, 2023
Google Public Storage Rubert merritt
Excellent service by Cleveland service good peopleGerald and Nicole
March 31, 2023
Google Public Storage Rod Lee
Gerald did a good job. Wonderful service
March 31, 2023
Google Public Storage Eric Jeffers
Pheonemal service by Gerald and Nicole highly recommend!!
March 31, 2023
Google Public Storage Cho Rolla
Great experience with gerald and staff
March 28, 2023
Google Public Storage Darrell Edwards
Jarrel public manger had provided the quick service when looking for the right storge. He help with guidance for searching to find the storge when lost if needed in the future thanks.
March 26, 2023
Google Public Storage Ciara A
nicole and nick make a great team they were cleaning the out side property today and looks amaming
March 25, 2023
Google Public Storage John Makinson
Excellent service by Gerald and staff highly recommend
March 25, 2023
Google Public Storage O. WAYNE MC ELVEEN
Gerald has always been excellent! Thanks to him!
March 25, 2023
Google Public Storage Keyanna Retic
Gerald has been of great service for over a year now and I’m so grateful to have chosen Public Storage to keep my things safe and sound for my return!!! Will always use public storage
March 25, 2023
Google Public Storage Roberto Delgado
Nicole very helpful ay kiosko. Thanks
March 25, 2023
Google Public Storage B Jones
Gerald was awesome. He helped me get into a great storage unit. He explained the process and went over everything very thoroughly. Thanks Gerald for your help and understanding.
March 24, 2023
Google Public Storage Jen B
Gerald is super helpful! My stuff is super secured here! Highly recommend!
March 24, 2023
Google Public Storage Sandra Rivera
Gerald is great ! Patient and took his time with me. Greatly appreciate it. The space is very clean as well.
March 24, 2023
Google Public Storage Steven Moehring
Gerald and Nicole here have been a great help, service is wonderful and the facility is very nice and well kept
March 24, 2023
Google Public Storage Chris Moulton
Gerald and the team have been nothing but helpful during our move!
March 24, 2023
Google Public Storage Samuel Dahlhauser
Gerald was fantastic!
March 24, 2023
Google Public Storage Jeff Stockton
Nicole was very helpful and kind. Thanks.
March 20, 2023
Google Public Storage James Davis
March 13, 2023
Google Public Storage Rashad Malone
March 12, 2023
Google Public Storage Cecil Shepard
March 11, 2023
Google Public Storage Joshua Havoc
Excellent customer service and very clean location. I needed a climate controlled storage unit and booked here online. When I showed up, I was confused about how to get inside the gate. I stepped in the office, and Gerald patiently walked me through how to use the app. He also introduced me to his team and told me these are the people who are always around to help if I need anything. He then walked me out to the gate to show me how to use the app to open it. He gave me the most methodical, descriptive, accurate, and helpful instructions and details on exactly where to go to load my unit and exactly how to find my unit. Later when I went to load my unit and walked inside, it looked like a maze. But I followed Gerald's specific instructions and easily found my unit. Big thank you to Gerald.
March 8, 2023
Google Public Storage DreaDay/MED82
Mr Gerald and Ms Nicole were Awesome!!! Thanks for all your patience:)
March 7, 2023
Google Public Storage Ramon Mercado
Nicole and Gerald were a great help
March 6, 2023
Google Public Storage Jeff Clark
Wonder ful service by Gerald and nick
March 6, 2023
Google Public Storage Kyle Hendrick
Nicole and Gerald were incredibly helpful and made the process of changing locks super easy. They even reduced our price!
March 4, 2023
Google Public Storage Ramon Perez
Great service by Gerald and staff
March 4, 2023
Google Public Storage Victor Moore
Gerald was very professional courteous knowledgeable and helpful in my time of need highly recommend
March 2, 2023
Google Public Storage Lavace Williams
Gerald gave good service
March 2, 2023
Google Public Storage Chris Baker
Thanks Mr Gerald for helping me out in my time of need
March 1, 2023
Google Public Storage Brandon Dixon
Great service by Gerald and arlene
March 1, 2023
Google Public Storage kieterica irving
Gerald and Arlene have been extremely nice highly recommended
February 28, 2023
Google Public Storage Jorge Espinoza
Donovan gave great service
February 25, 2023
Google Public Storage Sylvia Mcdade
Gerald was awesome I differently recommend!!!!
February 25, 2023
Google Public Storage Ronald Elliott
Gerald the property manager is the most patient and personable person I’ve met in a long time. He first took his time walking a lady with no technology ability and was super empathetic to my waiting. He then made me feel comfortable storing my personal belongings at his location! Excellent service from an exceptional individual! Blessings to you Mr. Gerald!
February 23, 2023
Google Public Storage eliex graterol
Good service by Gerald and aiden
February 23, 2023
Google Public Storage Selene Ross
Gerald was amazing on helping get the proper unit.
February 23, 2023
Google Public Storage Michele
Gerald gets the job done right! He needs a raise for all of his hard work!
February 20, 2023
Google Public Storage Eric Alan Rousseau
Gerald was fantastic and incredibly helpful! Everything was quick, clean, and hassle free.
February 18, 2023
Google Public Storage Natasha Armstrong
Excellent service by gerald
February 18, 2023
Google Public Storage Isaak Cruz
Gerald ,Arlene ,Nick were able to help me so much with my new unit and it was my first time!
February 17, 2023
Google Public Storage Jennifer Flores
Great customer service by Gerald and staff highly recommend
February 14, 2023
Google Public Storage Ron Seymour
Mr Gerald gave great service
February 13, 2023
Google Public Storage Mahlituklo
Service was great! Gerald was very helpful. 10/10 would recommend.
February 13, 2023
Google Public Storage McKenna Neidlinger
Gerald is the best! This public storage is great. Really friendly and helpful.
February 10, 2023
Google Public Storage Kyah gipson
Gerald he has amazing service
February 10, 2023
Google Public Storage Rosenda Castillo
Second time around using this location and it will probably NOT be the last! Manager Gerald and his staff really go above and beyond to make sure us customers are taken care of to the fullest! Premises are kept super clean, elevators, doors and gates working 24/7!!! Cheers!!! 🙂
February 10, 2023
Google Public Storage Veronica Martinez
Magnificent service by Gerald and Nick great prices
February 9, 2023
Google Public Storage Venson McKnight
Gerald was very respectful and very helpful very good customer service will recommend him to everyone.
February 8, 2023
Google Public Storage david VanDelinder
Great service by gerald highly recommended
February 8, 2023
Google Public Storage Jose Luis Alvarez
Excelente servicio by gerald
February 8, 2023
Google Public Storage Gabriel Posas
Grest service by Gerald and arlene
February 7, 2023
Google Public Storage Ms “Scarlett Red” Ross
Our stuff got wet😡
February 6, 2023
Google Public Storage Alondra Zamora
I had a excelente service provide by Arlene she is awesome
February 6, 2023
Google Public Storage Elozia Rogers
Breana was very helpful and kept a smile and cool vibe while I was searching for answers.. She’s awesome!!!
February 4, 2023
Google Public Storage Mark Nwokocha
Gerald the manager was awesome and helped me through the process. The only down side is the single united fo not have lights in them. Everything else was clean and perfect for me
February 3, 2023
Google Public Storage Edward Daly
Gerald provided tremendous service!
February 3, 2023
Google Public Storage palma yanez
Greta service bu Armendáriz and gerald
February 2, 2023
Google Public Storage Owilson Romero
👍😁
January 28, 2023
Google Public Storage Liz H
Great service by Gerald very detailed and pleasant experience
January 28, 2023
Google Public Storage Linda Lopez
Great service by gerald and arlene
January 28, 2023
Google Public Storage Sheila Zavaleta
Arlene was so helpful and very kind. Great staff
January 27, 2023
Google Public Storage Gregory Dominguez
Excellent service by Gerald Very professional, welcoming, knowledgeable,
January 23, 2023
Google Public Storage Olivia Flores
Rreana was a very nice and helpful worker
January 17, 2023
Google Public Storage Jessie San Roman
Gerald did a excellent job and really good service
January 14, 2023
Google Public Storage Skyler Rickey
Gerald helped me get set up in my unit with ease! Definitely recommend.
January 9, 2023
Google Public Storage Nidian Turro
Greta servicié gerald
January 6, 2023
Google Public Storage Robert Suggs
Yes,the Service was great. 100%>
January 5, 2023
Google Public Storage Ted Wyeth
Great, easy service for years, never had a problem. Gerald was always super helpful.
January 5, 2023
Google Public Storage Janice Bowser
Gerald was very helpful he helped me beyond his duty take care of my personal property.
January 2, 2023
Google Public Storage Emada
Gerald was great
January 2, 2023
Google Public Storage Danely Estrada
Great services by Gerald and javier
December 29, 2022
Google Public Storage Churchiee 1
Gerald helped me with my service and was super professional and helpf!
December 29, 2022
Google Public Storage Diana Hancock
Arlene and Gerald did great... Thank you 😊
December 29, 2022
Google Public Storage Blake Waxler
Moving and storage is never any fun. What makes it easier is when you deal with folks like Gerald and public storage who both maintain great customer service. They made my experience much easier and stress free than I ever imaged. Thank you!!!
December 28, 2022
Google Public Storage Scott Glenn
I have had a great service at Public Storage. Gerald was always helpful and friendly. I highly recommend!
December 28, 2022
Google Public Storage Susan Turrieta
Gerold the best customer service ever!
December 27, 2022
Google Public Storage R A
Excellent service by gerald
December 22, 2022
Google Public Storage Frank Lawhorn
This is a great place to hold your things in safe keeping. guy name Gerald who works there is respectful, understanding and respond quickly to your needs great guy all around...will keep doing business with them
December 17, 2022
Google Public Storage A Velasquez
Great service by Gerald and staff
December 17, 2022
Google Public Storage Trey Spears
Gerald did a great job helping me set up my account and getting me into a unit.
December 16, 2022
Google Public Storage Nieisha Glascoe
Service was great.
December 14, 2022
Google Public Storage Blake Chivington
Terrible Customer Service- Online it stated that I wouldn't need to pay until the day I moved in, I canceled and I still got charged and they told me the $30 would not be refunded due to me moving in which never happened since I canceled and have a Cancel Confirmation of the day I was set to move in. They are the worst. They also tried to charge me the full month when it stated online that it was a $1 to move in. The one at 8101 N Lamar is a joke.
December 12, 2022
Google Public Storage L Marchant
Very poorly run place. My unit was broken into while I was out of the country and the manager made it very difficult for me to have my proxy check on my things and lock it up again. They really made me jump through hoops just to secure my unit, again all while I was out of town. Then when I was moving out I was careful to follow all their protocols for how the wanted the unit handled. After I moved out they sent me another bill for the following month, which made no sense since I specifically asked and followed their rules for contract termination. They just don’t know what they are doing or they don’t care.
December 6, 2022
Google Public Storage Datron Jones
Nicole was a great help always so nice and friendly. Keeps the property really clean. Best place to rent
December 5, 2022
Google Public Storage Dontá Williams
Gerald was fantastic! Very friendly & welcoming! Thank you for your awesome service!
December 5, 2022
Google Public Storage Josh Haro
December 4, 2022
Google Public Storage stuart aceituno
Jarrel and pam alot help thank you!
December 2, 2022
Google Public Storage jeremy siegelman
gerald was very helpful and provided great service!
December 1, 2022
Google Public Storage Norberto De Alba
Excellent service by Gerald very friendly!
December 1, 2022
Google Public Storage Steve Doering
Gerald has been greatly helpful. Knows his business
December 1, 2022
Google Public Storage Norma De La Cerda
Great service by Gerald and staff
December 1, 2022
Google Public Storage Brandon Arko
Gerald was great to work with highly recommend this site
December 1, 2022
Google Public Storage Carlos Sosa
Great service by mr getald
November 29, 2022
Google Public Storage Daniel Gebreal
Nice area and fair price and the manager Gerald very helpful and insightful.
November 28, 2022
Google Public Storage Jessik Gonzale
Great service by Gerald highly recommend
November 25, 2022
Google Public Storage Cindy Hernandez
November 25, 2022
Google Public Storage Lavonne Williams
I just want to say thank you to Nicole she has always been really helpful when I come in to pay my bill or if I need anything else she's always been really amazing happy holidays to her and public storage thank you
November 25, 2022
Google Public Storage Kim Mccorbey
Thank I Nicole and Gerald for all ur help. I guys rock.
November 22, 2022
Google Public Storage Natasha Lewis
Great job by ms tamala
November 22, 2022
Google Public Storage Jesus Amador
Gerald and Nicole were very helpful. Thanks
November 19, 2022
Google Public Storage Imani Layssard
Gerald and Nicole were so happy to help and found me the best unit that would work for me. If you need storage space go here and ask for either of these too. Public storage is the place to store.
November 19, 2022
Google Public Storage Elizabeth Cervantes
Excellent service by aiden
November 19, 2022
Google Public Storage Diana Escochea
Aiden Nicole and Gerald were a great help. Thanks
November 18, 2022
Google Public Storage J Rivas
Horrible place to leave your things and no one is in the office as posted by their hours. Very unsafe location as well. Smells bad.
November 17, 2022
Google Public Storage Patricio Rabellino
Had a wonderful experience at this location! Nicole was incredibly helpful and kind. Recommended! 5 stars all the way!
November 15, 2022
Google Public Storage Marie Thomas
Thanks Nicole and Gerald for all our great service
November 10, 2022
Google Public Storage Henry James
Excellent service by Gerald
November 8, 2022
Google Public Storage Taylor Courtney Smith
Gerald was awesome and super helpful. Everything has been very fluid and easy to handle.
November 3, 2022
Google Public Storage claudia longoria
Great service by gerald
November 3, 2022
Google Public Storage Cedric Irvin
Gerald and Alexandra was great and help me with all my needs
November 3, 2022
Google Public Storage kanary Esther
Gerald did a very good job
November 1, 2022
Google Public Storage Lisa Perez
Excellent service by Gerald Nicole and Ms Alexandria I highly recommend
November 1, 2022
Google Public Storage Jane Walton
Thank you for all your help when I lost my key!!
November 1, 2022
Google Public Storage David Pafford
Great service by Gerald and staff
November 1, 2022
Google Public Storage Jennifer Costello
Gerald the property manager could not be nicer and more helpful. We stayed here for years and have had no problems It's a Wonderful spot
October 30, 2022
Google Public Storage Willie Roberts
Nicole and Nick were a great help w renting my unit today
October 28, 2022
Google Public Storage Tanadet Itsarapakdetam
At this facility, you will find Gerald is one of the nicest men to work with. I used public storage quite often for short-term storage and at this facility the service is top notch. Unit always clean, plenty of parking, and friendly staff. Highly recommended!!!!
October 28, 2022
Google Public Storage Melissa Sabol
Gerald and Nicole were great in the moving out process! Speedy and quick. Thank you!
October 24, 2022
Google Public Storage Andres Carreño
Gerald was amazing help. My first time renting a storage unit and he made every step of the way super easy.
October 19, 2022
Google Public Storage Fun 4evr
excellent service by Gerald highly recommend
October 11, 2022
Google Public Storage cihan yavuz
Amazing store
October 8, 2022
Google Public Storage Michael Bryant
Barrel, Aiden and Nick were great! Very helpful and professional. Overall experience was very good!
October 8, 2022
Google Public Storage lisa wright
October 7, 2022
Google Public Storage Danielle Layssard
Great service from Gerald and Nicole
October 6, 2022
Google Public Storage Xavier Nieto
Great service Gerald!
October 6, 2022
Google Public Storage Chris Jaimes
Gerald is awesome at this location.
October 6, 2022
Google Public Storage Linda Lee
Nicole and Gerald were a great help today. Thanks
October 5, 2022
Google Public Storage Bobbi Kommineni
Gerald and Nicole were so fantastic and efficient to help me rent a spot. Highly recommend this location.
October 4, 2022
Google Public Storage Shawn Y
This is the best public storage in north Austin area from my experience. Facility is well maintained and kept very clean. Management is always available and helpful in many ways. I forgot to lock my storage unit before a long trip abroad, property manager Gerald who’s has been working here for 15 years helped me to put a lock on the unit first thing in the morning. I would certainly recommend this public storage to anyone with storage needs.
September 30, 2022
Google Public Storage Edddie Smith
Gerald and staff have been excellent. Would like to continue using Thanks Nicole for ur help today
September 25, 2022
Google Public Storage lamoni toy adventure
Nicole was absolutely fantastic and helped me for me a great unit at a great price. The property looks amazing and very clean. 10 stars for her.
September 25, 2022
Google Public Storage Rebecca Williams
Thanks Nicole you were such a big help. Every property needs ppl like her. Such a great employee. Thank you
September 24, 2022
Google Public Storage ALI BOSSMODEFOLK
September 22, 2022
Google Public Storage Jenny
Excellent service by Gerald
September 22, 2022
Google Public Storage Zella Mason
September 18, 2022
Google Public Storage Birda Smith
Nicole was a great help in renting unit today
September 16, 2022
Google Public Storage perry williiams
Great customer service from nicole
September 13, 2022
Google Public Storage jean foley
Gerald was very helpful everything went smoothly a very clean property Go see Gerald
September 9, 2022
Google Public Storage Jody Mitchell
Nicole. Thanks u gave me white glove service. Thanks for ur help in renting u it and the merch.
September 9, 2022
Google Public Storage James Seelbach
Nicole was fantastic and made us feel welcomed. She made the process quick, easy, and FUN
September 7, 2022
Google Public Storage Marcelino Jimenez
Thank u Nicole tjanks for holding me get my late fee waived. Ur the best
September 6, 2022
Google Public Storage Felicitas Garcia
Gratis service by gerald
September 3, 2022
Google Public Storage Addita Marqiux
Great service by gerald very professional
September 2, 2022
Google Public Storage Richard Wilson
Nicole and Gerald were a great help
September 1, 2022
Google Public Storage sierra Easley
August 29, 2022
Google Public Storage Megan Hamilton
Excellent service by Gerald and staff
August 28, 2022
Google Public Storage Christopher Chatman
Zaida and Nicole were very helpful and professional in getting me in to my new unit today. Thanks pretty ladies.
August 28, 2022
Google Public Storage Jose Serna
Nicole was a great help today. Thanks
August 28, 2022
Google Public Storage Caleb Pruitt
Thanks Nicole for hekping me do my ereental today. Greay job
August 27, 2022
Google Public Storage Francisco Perez
August 27, 2022
Google Public Storage Ali Castillo
Great service by Gerald and staff.he does a great job!!
August 27, 2022
Google Public Storage Jose Martinez
Nicole works very hard yo kiero property very clean across they street. Tjanks
August 27, 2022
Google Public Storage Willie Ross
Nicole was a great help she showed me how to use the Kiosk to make a payment. Ur awesome
August 27, 2022
Google Public Storage gabe pineda
Nicole wasa great help w renting at the kiosk today. Machine was not working all that well but we got it done.
August 26, 2022
Google Public Storage Abraham Lopez
The Property is very clean and has good security. Gerald the property manager was very helpful and friendly.
August 25, 2022
Google Public Storage Doni Cole
Gerald the manager has excellent customer service. I had a problem with my storage unit. I accidentally got one that was too small and he was able to get me a larger one quickly and recommended the correct size. I wasn’t charged anything extra. They were great!
August 24, 2022
Google Public Storage Legacy Miller
Gerald was very helpful
August 24, 2022
Google Public Storage Dedra Mcgee
August 22, 2022
Google Public Storage Anthony Carrillo
Everyone at this location is great. Nicole is a great person, always friendly, and a pleasure to deal with.
August 22, 2022
Google Public Storage Donald Gray
Great service by gerald
August 18, 2022
Google Public Storage Wintress Simms
Mr Gerald was amazing.His professionalism is outstanding.He made our experience very pleasant.If I could I would give 1,000 stars !!!!
August 16, 2022
Google Public Storage Carl Harris
Great service by Gerald extremely knowledgeable and professional highly recommended!!
August 13, 2022
Google Public Storage Robert Munoz
Service is great from Gerald and staff
August 12, 2022
Google Public Storage Jocelyn Chavez
Nicole helped me check out today and went above and beyond to make sure everything went perfectly. Thank you!
August 12, 2022
Google Public Storage dan fishbein
August 12, 2022
Google Public Storage terrance horton
Thanks Nicole and Gerald for helping me reduce my rent rate. You guys are amazing. Thanks
August 11, 2022
Google Public Storage Janie Duran
Gerald is one of the best. I have been with this public storage for over a year and he has always helped me when needed. They are always polite at this location
August 11, 2022
Google Public Storage Cooper Dukette
Gerald was great! Very helpful in getting me set up!
August 5, 2022
Google Public Storage Brittney A Oquinn
Nicole and Gerald were so helpful and kind! Great experience with them
August 2, 2022
Google Public Storage Pierre Carlson
This place is great and the staff is always helpful. I see Gerald on every visit and he always welcomes me with a friendly smile and hello.
August 1, 2022
Google Public Storage Jose Luis Maya
August 1, 2022
Google Public Storage Cdog707 Yep
Gerald has been awesome, couldn’t recommend this storage spot more.
July 30, 2022
Google Public Storage Aysegul D. (Aysha)
Horrible! The storage was unlocked and didn’t have the keys in it and the store was not open at 9:30 am as it is shown on the schedule.
July 28, 2022
Google Public Storage Michael D Moreland
Great service and units.
July 28, 2022
Google Public Storage An Le
Super nice service 🥳
July 27, 2022
Google Public Storage Charles M
Great service by Gerald and Nicole
July 25, 2022
Google Public Storage Natalie Breese
Gerald helped me out very kindly and was super thorough with the instructions! I recommend this location. :)
July 23, 2022
Google Public Storage Ubah Moallim
Gerald was a great help, defined recommend!
July 22, 2022
Google Public Storage dazshaa
Nicole u were great. I always see u always clean the grounds. Also to see u and Gerald cleaning the unit doors show ya above the call of duty. I hope Corp sees the great job u 2 do. Thank ya for everything :)
July 19, 2022
Google Public Storage Colton Winters
Gerald did an excellent job helping me out! Highly recommend this place!
July 19, 2022
Google Public Storage Marvin Medina
Great service by gerald and Nicole. They went above and beyond to make sure my needs were met. I highly recommend this facility.
July 18, 2022
Google Public Storage Oliverio Perez
Nicole is wonder always goes beyond the call of duty. The property is very clean and looks. She's very hard worker thanks for all ur help and service.
July 17, 2022
Google Public Storage Diego Ochoa
Great area, Zaida made it quick and easy to rent out a unit for my needs. Pleasant and easy to work with.
July 15, 2022
Google Public Storage Kamilah Ashley
Gerald was friendly and informative! Great servcie
July 12, 2022
Google Public Storage Emmanuel Opara
Thank u Nicole and Gerald are always good to me when I come into the office which is probably every other day :). Always good customer service and very friendly. 10 STARS!!!!!!! OH and the property looks amazing very clean.
July 11, 2022
Google Public Storage David Pappachan
missed my reservation but public storage helped me set up at another location, it is secure and accessible, and the pricing is competitive with extra space storage. Gerald and Nicole were both helpful and I would use this service again. They also went out of their way to explain the fee guidelines and how to avoid being charged for more than necessary
July 9, 2022
Google Public Storage Nick Canaday
Gerald and Nichole have been very kind and helpful.
July 4, 2022
Google Public Storage Scott Hollingsworth
Gerald went ubove and beyond the call of duty he truly was great
July 1, 2022
Google Public Storage Kimberly Pawlak
Property is nice & secure! They make the process easy for renters to move in. They also offer free cart rentals to help move in, just need to leave your ID at the front desk until returning it. Gerald was awesome! He was very friendly & gave me a tour of the property while explaining all the features of the facility.
July 1, 2022
Google Public Storage Candy jones
Great service by gerald
June 29, 2022
Google Public Storage Cesar Arroyo
Good place. ..good service
June 27, 2022
Google Public Storage Ofelia Jimenez
Great service by gerald
June 25, 2022
Google Public Storage Emma D'Arcy
Louis and Nicole were very helpful w renting. Thanks
June 24, 2022
Google Public Storage El niño Benitez
Louis and ni ole were great
June 24, 2022
Google Public Storage Brian Karotkin
Nicole was was awesome. I’m a long time renter and she help pick out a another unit for me. Thanks
June 23, 2022
Google Public Storage Lorenza Reyes
David and nicole were very helpful and nice. Thank u
June 23, 2022
Google Public Storage Anthony Beal
David and Nicole were an amazing and a great help.
June 22, 2022
Google Public Storage gracia glez
Javiort and Nicole did a Greta job getting me a unit anf gixed our last minutos problema
June 21, 2022
Google Public Storage Robert Munoz
Javier and Nicole were a great help. Thanks
June 20, 2022
Google Public Storage Ida Torres
Nicole was great in helpme w all my questions and other things. Thanks
June 17, 2022
Google Public Storage Erica Tello
Thank you Gerald and Nicole! great service and help. appreciate it
June 15, 2022
Google Public Storage Clara Gonzalez
Nicole and gerald seré Greta
June 15, 2022
Google Public Storage Danielle Dye
Gerald and Jordan were extraordinary helpful getting me into a new unit when there were issues with our lock. Thanks for your help! Edit: second unit at this location and still excellent service! Thanks Gerald!
June 13, 2022
Google Public Storage Alma Guer
Excelente service by gerald
June 12, 2022
Google Public Storage Juan Carlos Murcia Hernandez
Five Star service from nicole and Cam
June 12, 2022
Google Public Storage Darlton John
Cameron was great help! Friendly staff amazing Customer service!
June 11, 2022
Google Public Storage Rose Sanchez
Had a very pleasant experience at this location today with Gerald. Great customer service and helpful. Thank you for your help and making sure we were takin care of. Definitely recommend this location.
June 10, 2022
Google Public Storage Elizabeth Moreno
June 9, 2022
Google Public Storage Kathryn Taylor
Gerald helped me so much with the right sized unit and great customer service!
June 8, 2022
Google Public Storage Isabella Leverett
Nicole and Gerald were a great help at the last minute
June 7, 2022
Google Public Storage Niki Castillo
Excellent service by gerald
June 7, 2022
Google Public Storage 劉啟暘
Jerald, thank you for helping me!!!!
June 6, 2022
Google Public Storage Juan Ramirez
June 4, 2022
Google Public Storage Bryant Leonard
June 4, 2022
Google Public Storage John Moreno
Gerald gave good customer service and had a f riendly attitude.
June 3, 2022
Google Public Storage JOVANI CARRIZALES LARA
Good service by Gerald and nicole
June 3, 2022
Google Public Storage Jose Reyes
Nicole was a great help. Thank you
June 3, 2022
Google Public Storage Allen Reynolds
Great service by Gerald been dealing with him for years
June 1, 2022
Google Public Storage Steve 1989
Nicole. Was a great help w wonderful service thanks a bunch Gerald was a great help w all my questions. Will definitely recommend to others
May 31, 2022
Google Public Storage Esme Sanchez
excellent service & clean property compared to others i’ve been too, nicole was a great help
May 31, 2022
Google Public Storage Victor Cruz
May 31, 2022
Google Public Storage Cassidy Reis
Gerald was super helpful! The facility was clean and had plenty of carts to use to unload and load! Highly recommend!
May 30, 2022
Google Public Storage Ana Pallares Marin
May 30, 2022
Google Public Storage BOSS CLEO
Good service by gerald
May 27, 2022
Google Public Storage KPI KPI
Gerald was great. Extremely helpful and knowledgeable about availability and accommodating my specific needs. Took extra time to show me the unit and assist w access gate. I wish everyone in every industry was this customer service driven. It was a pleasure doing business with Gerald.
May 27, 2022
Google Public Storage La Brinkley
Nicole and Gerald were a great help. Thanks
May 25, 2022
Google Public Storage Kriss Conklin
This Public Storage is GREAT! The buildings are spacious, there's plenty of parking and the staff are helpful. Gerald was especially great and ensured I was taken care of while moving things out of my apartment and into my unit.
May 19, 2022
Google Public Storage Claire Stanaland
Gerald was very helpful! Highly recommend.
May 16, 2022
Google Public Storage Elora Ghosh
Gerald was great! Thank you!!
May 15, 2022
Google Public Storage Maria Sigala
Too expensive!! Sorry about the review that I put but to my was surprised that went up in a month $60 without notice, the manager reached out to me right away and very kind promise to review my account, he knows that I have years renting at this place. Understand that rents go up but not this much.
May 14, 2022
Google Public Storage Lorelei Loya-Alvarez
Awesome service from Nicole! Made things easy for us.
May 14, 2022
Google Public Storage Lynette Guerra
Great customer service from Nicole! Made our visit extremely easy for us!
May 14, 2022
Google Public Storage Preston Alvarez
Nicole great customer service
May 9, 2022
Google Public Storage Anthony Machado
Mr Gerald was great and never did I have to get in my feelings
May 7, 2022
Google Public Storage Elisa Farrell
Gerald and the team at Public Storage were so helpful. I always felt safe going there and felt that my belongings were safe and secure. Thank you!
May 7, 2022
Google Public Storage Abraham Caballero
Good customer service by Gerald
May 5, 2022
Google Public Storage Jorge Acosta
Great service by gerald
May 1, 2022
Google Public Storage Shirley Keys
Nicole was a great help w renting a unit at another location. Thanks
May 1, 2022
Google Public Storage Marco Gutierrez
Adele and Nicole were incredible employees! Went above and beyond. Helped even after closing time.
April 30, 2022
Google Public Storage Matthew Dubin
I had a great experience getting my unit set up. Gerald was kind, informative, and expedient. I will definitely recommend this service!
April 28, 2022
Google Public Storage Federico Ramos
Good service bye gerald
April 27, 2022
Google Public Storage Paul Luna
Gerald and Nicole were a pleasant help and thorough when showing me around the property. thanks y’all!
April 26, 2022
Google Public Storage LUCID FLORES
Nicole was a great help renting a unit at another location. Thank u
April 24, 2022
Google Public Storage Preston Hogan
Thanks Nicole. Great service as always
April 23, 2022
Google Public Storage Fidel Bautistas
Great service by gerald
April 21, 2022
Google Public Storage Nyesha Rodgers
Gerald had a good customer service
April 19, 2022
Google Public Storage William Butler
Gerald and Shelley were great
April 19, 2022
Google Public Storage Dayanna Ramirez
Mr.Gerald really good customer service
April 17, 2022
Google Public Storage Jessica Alaniz
Shelley and nicole were great
April 15, 2022
Google Public Storage Danielle Payne
Nicole was lovely to work with! Very kind and accommodating and willing to answer my questions!
April 13, 2022
Google Public Storage Holly wood
It started out great. We have a large and medium shed on the same lot. I needed to sort out my shed and the management was very agreeable. But staff changed alot. You never knew who to talk to . SEEMED LIKE TOO MANY CHEIFS NOT ENOUGH INDIANS. And then this happened . Our rates went sky high . Our pay day changed to the middle of the month causing us to almost lose everything. They refused to change our pay date. And when we almost lost everything they cut both our locks off and took inventory . Why would you have to cut both locks? I was told it was their policy. Which I found out it wasn't. We paid therm for two weeks they kept their locks on . The inside storage shed had their lock on there for 3 months. . Deceptive Practices suit waiting to happen. Then the worst thing ever. The guy that's been stalking me in the shed next to us knew that the shed was in my husband's name. And he knew that we almost lost everything. Why does my stalker weird this info at me? Anyone want to enlighten me
April 12, 2022
Google Public Storage Jorge Guerrero
April 9, 2022
Google Public Storage Mohammed Zydan
Thanks For Nicole Andrew about telling me to get nice storage in North Lamar and 183 location area with a good price and good amount and I’m very happy anniversary to them hell today
April 8, 2022
Google Public Storage Matrix Onne
Nicole was very helpful pleasant pleasant and accommodating thank you so much
April 6, 2022
Google Public Storage Cecil Shepard
Nicole is always helpful and nice when I come in to pay. Thank you 😊
April 6, 2022
Google Public Storage Paul Favers
Thank u Nicole for all ur help
April 5, 2022
Google Public Storage Austin
Gerald was extremely patient and helpful when I changed units multiple times. He is knowledgeable and extremely helpful. Consider yourself lucky if Gerald is working when you check in.
April 3, 2022
Google Public Storage Mary Southworth
April 1, 2022
Google Public Storage Bianca Stefanick
April 1, 2022
Google Public Storage Damarys Rodríguez
Gerald was so nice and helpful in getting us a storage unit that would fit our needs. Thanks Gerald!!
April 1, 2022
Google Public Storage Steve Davis
Great storage facility. Gerald was very helpful in the process and made it such a pleasure to rent here.
March 31, 2022
Google Public Storage Paul Flores
Gerald, thank you so much!
March 31, 2022
Google Public Storage Justin Romero
Nicole and Gerald are so nice and genuine everytime I stop by they always have a smile on their faces and always help me with whatever I need
March 30, 2022
Google Public Storage Victor Garcia
Nicole was a great help this morning
March 30, 2022
Google Public Storage Zip Zipper
NIOCLE IS THE GREATEST. AWESOME CUSTOMER SERVICE. VERY PROFESSIONAL.
March 30, 2022
Google Public Storage Jessica Mendez
Great service by gerald
March 29, 2022
Google Public Storage Ariane De Guzman
Excellent service by gerald and staff very clean facility
March 28, 2022
Google Public Storage Rusty Smith
March 28, 2022
Google Public Storage Gilbert Hernandez
Nicole did an outstanding job for me in getting me the unit that I needed! I would definitely use them again for future storage needs! Thanks for everything!
March 26, 2022
Google Public Storage Jack Hopper
I cannot recommend public storage located at 8101 N. Lamarr in Austin more highly. Particularly because of the help of Nicole, he was one of the managers there. She went above and beyond the call of duty to help me out regarding my store room. It was very much appreciated and she is a credit to the organization.
March 26, 2022
Google Public Storage Keith Ramirez
Sue was super nice helping me get the best storage to fit my budget, so glad i came here.
March 26, 2022
Google Public Storage Lucy Ramirez
Awesome customer service, additude & professionalism from Sue, great patience with changes. Definitely ask for Sue 👍👍👍⭐️⭐️⭐️⭐️⭐️
March 26, 2022
Google Public Storage Keith Ramirez
Sue showed me how to get there, and all the stuff they had available. Definitely recommend this place.
March 26, 2022
Google Public Storage Rachel Mitrano
Gerald and sue gave great service
March 24, 2022
Google Public Storage Antonio Rodriguez
viejo. Service by Gerald
March 23, 2022
Google Public Storage Theresa Jones
Gerald was excellent
March 21, 2022
Google Public Storage Neyla Cantu
Gerald and Nicole there are everything you need from storage unit associates. Super helpful!
March 19, 2022
Google Public Storage Priscilla Marquez
Great service by gerald
March 17, 2022
Google Public Storage Zachary Brooks
Fantastic!
March 16, 2022
Google Public Storage Sierra Arellano
Very helpful great customer service by Gerlad
March 16, 2022
Google Public Storage Joseph Davis
Absolutely the worst storage facility I have ever used, it was virtually impossible for me to get access to my unit on the 3rd floor. After attempting my access code twice for the elevator, I was then prompted with access area unavailable. After an hour of fighting with the employee at the front desk I finally got my stuff, NEVER EVER use public storage.
March 11, 2022
Google Public Storage Mike Watkins
March 10, 2022
Google Public Storage Natasha Armstrong
Very quick and friendly customer service
March 7, 2022
Google Public Storage Samuel Castilleja
Great service by Gerald was a 100 percent efficient showed me everything I needed
March 5, 2022
Google Public Storage Adam Lamar
Gerald and the staff are super helpful and accommodating. Great service, great rates, best rental experience I've had.
March 3, 2022
Google Public Storage Victoria Marshall
Nicole was a great help
March 1, 2022
Google Public Storage Rebecca K Hammond (Becca)
Other than one employee that is always rude to people and has lied about fees... The place is great. The only thing I would change is his of access... Should be 24/7
February 24, 2022
Google Public Storage John Kirven
Gerald gave great service
February 23, 2022
Google Public Storage Michael Kindred
Nicole and gerald were a great help thanks
February 23, 2022
Google Public Storage Avonnr Kindred
Gerald and Nicole were very polite and professional. They were both very informative and patient
February 15, 2022
Google Public Storage Fathi Jadjad
Excellent service by gerald
February 13, 2022
Google Public Storage Nick Ryan
Zaida helped me today and was extremely patient with my situation and was very attentive. I highly recommend!
February 8, 2022
Google Public Storage Justin Minor
February 2, 2022
Google Public Storage Derek Cho
Thanks for ur help nicole
February 2, 2022
Google Public Storage Juanita Crowder Cho
Nicole did a great job thank u
February 2, 2022
Google Public Storage Tony Kelly
February 2, 2022
Google Public Storage Kassie Amos
Nicole and Gerald were a help. Thanks
February 1, 2022
Google Public Storage Chris LaChance
Gerald was accommodating and helpful through the entire rental setup process!
February 1, 2022
Google Public Storage Francisco Hall
Gerald gave great fast and friendly service no complaints
January 31, 2022
Google Public Storage AmyJoy Romero
Friendly, helpful staff. Convenient and secure. I rent my space online. It was so easy!
January 26, 2022
Google Public Storage qumesha taplin
January 26, 2022
Google Public Storage Cassie Rae
Poor service, employees dont know how to operate. Seems like they found the cheapest labor to run the place. Filthy.
January 26, 2022
Google Public Storage Cassie Lee
Place is a disaster. Poorly ran location. No ones ever in the front.
January 24, 2022
Google Public Storage Bj Henry
Gerald was awesome and very helpful with our needs
January 18, 2022
Google Public Storage karina peralta
Gerald was great and friendly in helping me navigate moving and storing my stuff. I definitely recommend !
January 15, 2022
Google Public Storage Daisha Johnson
Lamonshianna and Gerald Great service, highly recommend :)
January 14, 2022
Google Public Storage Dyne DeLeon
Thank you Pam and Jerald... Appreciate yall taking care of me... Great customer service...
January 12, 2022
Google Public Storage Kaitlyn Egan
Gerald and Pam were so nice and informative. Pam took the time to show us around and inform us of everything we needed to know. The place seems secure and safe!
January 8, 2022
Google Public Storage Ron
Great service by Gerald and staff
January 6, 2022
Google Public Storage David Acuna
Great service by gerald
January 5, 2022
Google Public Storage Iliana Pena
Great customer service from Nicole
January 5, 2022
Google Public Storage JAMES JOHNSON
Gerald has given great service
January 3, 2022
Google Public Storage Patrick Johnson
Nicole triple A service
December 27, 2021
Google Public Storage Joel Loredo
Nicole was such a great help and find me the right size unit for a great price she can help me download the app to make getting in and out of the property a lot easier and faster I really appreciate all your help thank you so much
December 24, 2021
Google Public Storage Darel Smith
Spacious storage and friendly service!
December 24, 2021
Google Public Storage Alex Solix
Nicole and Zaida were so helpful and made the whole process so easy! This location is the most convenient.
December 17, 2021
Google Public Storage JaVaire Barnes
Gerald was very pleasant and informative. It was a pleasure to work with himz
December 17, 2021
Google Public Storage mark Deals
Gerald is a great help he’s a lifesaver!!!
December 16, 2021
Google Public Storage tabian berry
Mr Gearld has Given me Good customer Service Thanks public storage
December 16, 2021
Google Public Storage Courtney Burdett
Gerald gave great service
December 15, 2021
Google Public Storage Rp arly
Gerald has gave good service
December 15, 2021
Google Public Storage Patricia Barnett
Gerald and Nicole gave great service
December 13, 2021
Google Public Storage Shequila Boyd
Excellent service by Gerald
December 11, 2021
Google Public Storage Ryan Schmitt
Gerald was super helpful in getting my unit closed out and squared away. Really like him!
December 10, 2021
Google Public Storage Eli Phillips
Gerald and the rest of the staff here are great- always friendly and helpful. The facility is always clean and everything works. Refreshing compared to other storage facilities I have used.
December 10, 2021
Google Public Storage Moe Abdelfattah
Gerald is awesome honestly very helpful and the facility is super clean
December 9, 2021
Google Public Storage Gladney Sara
Great customer service! Gerald and Nicole were a huge help! Would definitely recommend this storage location to others!
December 7, 2021
Google Public Storage Bea Duarte
December 6, 2021
Google Public Storage Jerome Spiller
Great worker helps when needed.
December 6, 2021
Google Public Storage Reyna Guevara
Nicole was a great help.
December 6, 2021
Google Public Storage Elizabeth
Nicole was very helpful and answered all of our questions
December 3, 2021
Google Public Storage Toni Bedell
Gerald has been great
December 3, 2021
Google Public Storage Michael Barrett
Lamonshiana was awesome! 5 star service for sure!
December 3, 2021
Google Public Storage Janna Muhammad
Lamonshianna was very helpful and nice . 5 stars !
December 2, 2021
Google Public Storage Globe Innovations Management & Collaborations
Gerald was great good experience
December 2, 2021
Google Public Storage Elizabeth Ferrantino
Nicole and Gerald were absolutely wonderful! Super fast service and both very friendly! Highly recommend this place!
December 2, 2021
Google Public Storage Alice Meneses (MsTxAlly)
Clean inside units. Friendly and helpful staff. This place is making my move so much easier.
December 1, 2021
Google Public Storage amy Tucker
Nicole excellent customer service. very grateful.
December 1, 2021
Google Public Storage KENDRA MCCULLOUGH
Gerald was very patient and informative.
December 1, 2021
Google Public Storage andrew roden
Nicole was extremely helpful in solving our dilemma. An angel of sorts
December 1, 2021
Google Public Storage Luis Hurtado
Nicole and Gerald did a great job helping me rent unit. Thanks
November 30, 2021
Google Public Storage Richard Mcdonald
Nicole gave really good service
November 26, 2021
Google Public Storage thu guanakitha Bonilla
Great service thankyou gerald
November 24, 2021
Google Public Storage Brian Rykowski
Nicole was great!
November 22, 2021
Google Public Storage Alemayehu Mengistu
Nicole gave great service
November 21, 2021
Google Public Storage Dima Black
My experience was so amazing. 3aida, was really great. We went thru like 5 units and she was so kind and professional to show me everything. Thank you for your help. 5 stars
November 18, 2021
Google Public Storage Deja Williams
Gerald have a great customer service and great personality thanks for your service.
November 16, 2021
Google Public Storage Farra Kutra
Gerald was awesome! He answered all my questions, took me for a tour and helped me with the app download that was giving me trouble. Highly recommend!
November 13, 2021
Google Public Storage Jonathan Medrano
Gerald was great met our needs and help us get ready to move during this difficult time
November 12, 2021
Google Public Storage Star Garza
Gerald was amazing ....first time using a storage unit and he walked me through the process. Super helpful!
November 11, 2021
Google Public Storage Amad Garik
November 8, 2021
Google Public Storage Isac Monje
Thank you to Zaida muy atencion
November 4, 2021
Google Public Storage Lois Roberts
gerald always gives great service
November 3, 2021
Google Public Storage andy mcgee
**update 11/3** Just got confirmation that not only are they still charging me for this spot, but that there actually is footage of my property being stolen and both the on-site manager and the district manager have seen it. They just lied to the police and said there was none. Confirmed with APD that they were advised by this location there was no footage at all. Went to the location, my code does not work(because I canceled the spot the day my property was stolen), all the lights are off, the doors are all locked, and no one is there. **update 7/16** Got a call from APD today through which I learned that the security cameras on this property are non-functional and surveillance footage cannot be obtained. Basically, I paid for a secured storage facility but got the equivalent of leaving my property in my own front yard. My property was stolen from this location yesterday, which is fenced with a gate code. When I explained to them that the property is fenced, gated, and access controlled to prevent theft, (which is why I chose this location) the property manager advised me they can't control who goes in/out, because 'people just tailgate'. They have footage of the person who stole my property driving right through the front gate (my property is large and unmistakable). All I need is the license plate number to add to the police report before my property is gone forever. They refuse to provide the footage or any other assistance of any kind. I called the corporate number and once they determined which store, they simply transferred me back to that store where I watched through the window as my call was ignored by the desk manager and went to vm. To clarify, he was standing there and watched it ring until vm picked up. I called a second time, and once I confirmed name/account number, I was hung up on outright. I filed a police report and I am now currently being forced to wait to see if a police officer can show up because they won't let me see the footage of my own property leaving this facility. If your property is of any real value to you, I'd recommend finding somewhere else who's "security" isn't just something they say.
November 3, 2021
Google Public Storage Jose Barraza
UPDATE: I was told that I would pay this amount every month but that wasn't the case. I understand that I signed the documents but I asked many times how much I would pay a month, if there were any extra fees that I should know about and it wasn't until I started getting charged extra that I was told the payment would increase (on top of an insurance fee that I wasn't told about). Like I said, I signed the documents but If you appreciate doing business with a company that likes to hide certain information from their customers, this place is for you. Original review: Reserved the unit through the phone, arrived at location and Nicole got all my questions answered and completed the paperwork very efficiently.
November 3, 2021
Google Public Storage Richard Cadena
Jerald was professional & helpful.
November 2, 2021
Google Public Storage Susan Rivas
Gerald was amazing. Really heplingful. Really appreciate him
November 1, 2021
Google Public Storage Lance Haragan
Gerald was very helpful. Highly recommended.
October 30, 2021
Google Public Storage Ryan Whitted
Gerald the best manager!
October 25, 2021
Google Public Storage Laura Mora
Pam was easy to work with and went above and beyond to make sure I was taken care of.
October 20, 2021
Google Public Storage Maddy Dagger
Gerald and Lucille were helpful and Friendly
October 19, 2021
Google Public Storage Andrew Chavira
Tyrone was very helpful today! Excellent service
October 16, 2021
Google Public Storage Alexi Arrazola
Gracias zaida x el servicio
October 15, 2021
Google Public Storage Hector Zamora
Ms. Nancy was very helpful and informative.
October 8, 2021
Google Public Storage John Resendez
Gerald was extremely nice & excellent service!!!
October 6, 2021
Google Public Storage Ashlee Wilson
October 5, 2021
Google Public Storage Daniel Jumper
Gerald is awesome! Super friendly. Very detail oriented.
October 4, 2021
Google Public Storage Francy Mesa
Muy buen servicio gracias Zaida y les puedo recomendar el lugar y el servicio
October 4, 2021
Google Public Storage s d
Gerald was super nice and went above and beyond to help us get our trailer into the space.
October 2, 2021
Google Public Storage Glenda Morales
Zaida gracias por el excelente cervicio que nos brindó el día de hoy 100’/, recomendada muy amable excelente cervicio GRACIASSSSSSSSS
October 1, 2021
Google Public Storage Aaron Defeyter
Friendly professional
October 1, 2021
Google Public Storage Jose Singleterry
Mr.Gerald , was very knowlegeable and and excellent customer service.
September 30, 2021
Google Public Storage Cynthia Marks
Gerald was fabulous and a gentleman! Great service!
September 29, 2021
Google Public Storage Matthew Un
Gerald was great. Highly recommend
September 28, 2021
Google Public Storage Sharon Morrison
Gerald is professional friendly provides helpful information. Zaida also is the same. They are quick to help problem solve.
September 28, 2021
Google Public Storage Joe Angel Paz
This was the worst experience at this location. The manager Gerald needs more management training and must realize he just an employee for public storage not the owner. So I decided to call district manager Jordan with my problem I had trying to resolved and even worst experience. Employees reflex on management but both need more training. Lord forbidds tomorrow you out of a job and stuck out. Take a little more consideration for the tenants after all we are the ones that pay yalls paychecks
September 27, 2021
Google Public Storage Jorge Boero
gerald is very helpful
September 27, 2021
Google Public Storage Millie Huntz
Gerald & Zaida have been amazing. We were recently displaced from a house fire and they’ve made the process as easy and affordable as possible. Thanks so much!
September 25, 2021
Google Public Storage John Rabon
Affordable, secure, and everyone there is friendly and helpful
September 24, 2021
Google Public Storage Brent Sauter
Gerald was a great representative along of help thank you
September 24, 2021
Google Public Storage Sundiata Simba
Gerald gave good service
September 24, 2021
Google Public Storage Brian
Gerald is an excellentworker and ha e always been happy with when service is needed great job man
September 18, 2021
Google Public Storage john chisholm
Zaida was super friendly and helpful. She took the time to work with me to find the right unit and make sure I was super happy. Would definitely recommend. Fantastic customer service!
September 16, 2021
Google Public Storage audra cox
Gerald was extremely helpful!
September 14, 2021
Google Public Storage Miki MJ
Gerald gave good service
September 13, 2021
Google Public Storage Colleen Schaal
Gerld helped me find the perfect size unit and was amazing to work with through the entire process. Stellar customer service!!
September 8, 2021
Google Public Storage Trevor Goodchild
Gerald has been great everytime I have gone in, and I really enjoy the facilities. It enables me to free up space in my house.
September 6, 2021
Google Public Storage Nicholas Johns
Gerald was fantastic!
September 6, 2021
Google Public Storage Joe Billela
Gerald and staff have been great
September 4, 2021
Google Public Storage Ethan YouDontKno
Rats invaded the unit during my very short one month stay. I was charged an additional 211.20 over what was owed. My belongings were chewed by rats and I was robbed.
August 31, 2021
Google Public Storage Sergio “Apache spiritual warrior” Grajeda
A little pricey.
August 28, 2021
Google Public Storage Carmona M.A
August 27, 2021
Google Public Storage trajic harris
Deborah gave great service
August 26, 2021
Google Public Storage Russell Soloway
Gerald has been amazing for years! I’ve had a space for too long and moved away a long time ago. Gerald has been incredibly helpful, accessible, professional, and very kind all this time.
August 26, 2021
Google Public Storage Carlos Evin
Gerald has given me good service
August 26, 2021
Google Public Storage Jake Boshernitzan
Deborah provided fantastic service, great facility
August 25, 2021
Google Public Storage Joe Rodriguez
Pam was a great help. Good customer service & very politeful.
August 25, 2021
Google Public Storage Ken Nguyen
Pam made check out very easy and smooth!
August 16, 2021
Google Public Storage Ana Benitez
Jerald was awesome!!
August 7, 2021
Google Public Storage Louise Ng
Gerald's been great and helpful!
August 7, 2021
Google Public Storage SHEILA BUTLER
Gerald was very polite and courteous.
August 7, 2021
Google Public Storage ana campos
Gerald was really helpful
August 5, 2021
Google Public Storage Alana C Martinez
Gerald was great! Amazing service. Quick and easy to access storage.
August 5, 2021
Google Public Storage David Way
Deborah and team were awesome and so accommodating during the rental process. You can store your stuff here and be worry free. I tell all my friends and co workers to call them for storage or relocation needs.
August 3, 2021
Google Public Storage Catherine Ben
Gerald Is a very good customer service people person very enjoyable to be in his present..
August 2, 2021
Google Public Storage Zigama Olivier
Gerald was welcoming and helpfull
August 2, 2021
Google Public Storage Anais Stevens
Gerald is great! Very helpful. This place is locked down like Fort Knox.
August 2, 2021
Google Public Storage PS Disruptives
Gerald and Deborah are lifesavers. They’re incredibly helpful with any special accomodatipn I’ve asked for and done so with a smile on their faces. Kudos you two for running a tight ship. You have happy customer here. A+++
July 31, 2021
Google Public Storage Zoly Useche
Deborah was very helpful and professional
July 31, 2021
Google Public Storage Donna Silva
Gerald and staff were great!
July 30, 2021
Google Public Storage Eve Bauer
Gerald was a great help and got me what I needed!
July 28, 2021
Google Public Storage Zachary Hestand
Manager Gerald was great! Super helpful and seamless move in.
July 28, 2021
Google Public Storage Ahir Chatterjee
Had a really easy and great time with Gerald renting storage today
July 22, 2021
Google Public Storage Sagar Patel
Gerald was extremely helpful and polite throughout my move-in process. The facilities were clean and my unit was ready when I arrived
July 21, 2021
Google Public Storage Benjamin P Reynolds
The property manager Gerald was incredibly helpful with getting my unit set up. His customer service skills were excellent. If you chose to store here and Gerald is on duty you can rest easy knowing that you are in good hands.
July 19, 2021
Google Public Storage Cindy Nguyen
shoutout ms. deborah!
July 19, 2021
Google Public Storage Malcolm Vincent
Gerald
July 17, 2021
Google Public Storage L E
Jerald was easy to work with. Quick Nd through
July 16, 2021
Google Public Storage Noor Al-Shalash
July 16, 2021
Google Public Storage Eric Lee
This was an amazing service. The people are real and kind. I appreciate Deborah who helped me get set up, and definitely would rent from them again!
July 15, 2021
Google Public Storage Cameron Chapa
Amazing service from Gerald!
July 14, 2021
Google Public Storage Edward Robin Coronel
Gerald and his team were super helpful, patient and kind to me and my family during these challenging times. Great customer service! Would be happy to work with again!
July 14, 2021
Google Public Storage Leslie Brown
Gerald was great, excellent service and very attentive.
July 10, 2021
Google Public Storage big ol poppa 53 3xog
This is the well I haven't been to too many storage facilities but wow the elevators smell ,the place is rundown and dirty oh and I dont think its climate controlled it's really hot on our floor
July 8, 2021
Google Public Storage Hope Buck
Gerald was very helpful and professional.
July 7, 2021
Google Public Storage Kim Richards
Gerald was excellent
July 5, 2021
Google Public Storage Carrie Doran
Gerald is extremely helpful!
July 3, 2021
Google Public Storage Kimberly Timbrook
Gerald has made my first storage experience a joy. Yes, a joy! As well as all other staff, of course! Any problems I created for myself.. lol... he was there to remedy. Thank you, Gerald and thank you, Public Storage!
July 1, 2021
Google Public Storage Wendell Samuel
Gerald has always given me great service
July 1, 2021
Google Public Storage Lisa Gonzales
Gerald has provide d me with great service
June 23, 2021
Google Public Storage Francisco Garcia
Update: I received a call the following Tuesday from the district manager who explained that the manager was present and had somehow gotten confused and called a different customer and that’s why I wasn’t called back. Property managers may not be in the office for hours at a time or respond due to walking around the property for security purposes. Came in at 2:35 pm and the office should be open until 5pm. Elevator is out of service and it says to contact the property manager. Called the property manager no answer. Another customer had given her license to check out a cart and had to leave without getting it back. They have the doors propped open with weights though so you can carry stuff up the stairs. When I tried the online support they simply said to call the manager. They can’t do anything or try to contact them. Basically you are on your own. You have one phone number and that’s it!! See the screenshots. If you want to put your stuff in a place where you have to use the stairs, can’t get a hold of anyone and have no customer support then this is the place for you. Taking my stuff out as soon as I can. This place is horrible. Grabbed some screen shots to cover the great customer service before the chat restarted itself. I was there for about an hour and did not see the manager at all and did not receive a call at all that day from that property.
June 22, 2021
Google Public Storage leticia aleman romo
Gerald always gives me good service
June 17, 2021
Google Public Storage Martin Loa
Gerald Great service very professional. Very Helpful. Easy going Kool Dude
June 5, 2021
Google Public Storage Vic W
Couldn't get into the parking lot on Friday night with my rented truck full of belongings due to a broken access gate. Their solution? "We'll have someone call you tomorrow." Had to rent a hotel. And also a different storage unit because they will never get another penny from me. Cherry on top - no one even called me the next day! I waited till Almost 1 and gave up waiting. I had to call them to cancel.
June 4, 2021
Google Public Storage Burnett King
Gerald was super helpful. Never had any problems with our three storage units here. Elevators can get busy and the other tenants aren't always great but the facility and staff are always nice!
June 3, 2021
Google Public Storage Moon
GERALD is always helpful and welcoming
June 2, 2021
Google Public Storage Eduardo Vera
Gerald was very helpful in every aspect highly recommended
June 2, 2021
Google Public Storage Kendale Jones
GERALD HAD GOOD CUSTOMER SERVICE.. WHEN I WENT
June 1, 2021
Google Public Storage Isabelle Viles
Gerald and staff give me good service
June 1, 2021
Google Public Storage Bahram Esmailian
Gerald was a great help!
June 1, 2021
Google Public Storage Karina Martinez
Nicole was super helpful and helping getting me and 3 other family members rent units. We had a fire.
May 31, 2021
Google Public Storage Jamie Anderson
Gerald made the process of moving in really easy and was also super thorough. I got to see different sized units which made it easy to select what’s best for me. I’ll definitely continue to use Public Storage for my needs!
May 26, 2021
Google Public Storage Jason Kroon
Gerald was very helpful
May 25, 2021
Google Public Storage LaJonda Davis
Gerald was very informative, kind, helpful, and polite!!
May 25, 2021
Google Public Storage K N
No cats to use. Once you learn the elevators is fine
May 24, 2021
Google Public Storage Jeremy
Nicole was very helpful and attentive
May 22, 2021
Google Public Storage Remi Omodara
Gerald was so helpful as I moved in and out of the storage facility during my cross-city move. He made the overall experience super seamless!
May 10, 2021
Google Public Storage Sabrina rodgers
Gerald was helpful and helpful
May 4, 2021
Google Public Storage ejavisha taylor
Gerald is very helpful and attentive the storage all together is very nice and clean
May 3, 2021
Google Public Storage tim carter
Gerald and staff have given me excellent service
May 3, 2021
Google Public Storage Jo C
Gerald was awesome and helpful. Great safe location as well!
May 3, 2021
Google Public Storage Ramón Rodríguez
Custodia servicios has bien good bueno gersld
May 3, 2021
Google Public Storage Kenny Doby
Mr.Gerald is a very genuine person who cares about the renters, we need more people in service like him.
May 3, 2021
Google Public Storage Deitrich Fontenot
gerald has been doing a wonderful job always kind happy to do business with him
May 3, 2021
Google Public Storage katy Marquez
Very nice and helpful Gerald ❗️
May 1, 2021
Google Public Storage Shahbu Roscoe
Gerald has given me excellent customer service
May 1, 2021
Google Public Storage alicia ramos
April Martinez was so nice and professional . She helped me get a storage unit fast and hassle free. Great business ! Thanks !
April 27, 2021
Google Public Storage Keli Sotelo
Great experience! Gerald is great. Takes good care of the place.
April 15, 2021
Google Public Storage Lainey Wright
Deborah was so kind and helpful!
April 13, 2021
Google Public Storage Laura Brown
Zaida & Gerald has been Awesome with their customer service, and l will definitely use Public storage again if needed.
April 12, 2021
Google Public Storage Alex Keel
Gerald was a great help! Came here by accident and well thanks to his helpful attitude I go to the correct facility down the street! Thanks a lot Gerald.
April 10, 2021
Google Public Storage Miguel Arreola
Gerald was excellent and efficient. Would absolutely recommend using this facility.
April 2, 2021
Google Public Storage Nick Cardillo
Gerald was super friendly and helpful getting my set up. Great facility!
April 1, 2021
Google Public Storage Gabrielle Vernachio
Great service! Gerard is very helpful.
March 30, 2021
Google Public Storage Rachel Marie
I had a great experience with public storage the manager was awesome in customer service jerald meet my every need n was fast n easy thank u so much.
March 28, 2021
Google Public Storage Tamika Estes
March 27, 2021
Google Public Storage Jessica Aung
Deborah helped me to check in. Very easy process and she was really helpful and friendly!
March 21, 2021
Google Public Storage Steve Pham
Deborah was pretty efficient and helping me out and explained everything quick and easy
March 19, 2021
Google Public Storage Christian Heath
Natalie, Deborah and Gerald were super helpful :)
March 19, 2021
Google Public Storage Helen Kneebone
Once again Public Storage at 8101 NLamar has the best customer service I have experienced in a long time. It hasn't mattered who is at the desk, when Gerald isn't there you talk to others who are awesome. Today it is Natalie and awesome!
March 16, 2021
Google Public Storage Darlyn Cartwright
Very helpful and friendly!! Great explanation of rental details. Thank you !!
March 14, 2021
Google Public Storage Alberto Lopez
I've used public storage for years and I needed help getting my unit moved to Austin. Zaid helped me look at several different units until I found exactly the unit I was looking. Thank you again!
March 13, 2021
Google Public Storage Vernon Lott
Zaida was very nice and helpful and helped me understand all the policies and move in procedures!
March 13, 2021
Google Public Storage Kirsten Shepard
The staff there is friendly and professional. The customer service is exceptional. I needed a storage since my house was damaged with the winter storms. I called several locations, looked online and was thrilled to finally find a large, climate controlled space on the first floor not too far away.
March 13, 2021
Google Public Storage Rod Bol
March 11, 2021
Google Public Storage Alan Rodriguez
Gerald was amazing really went above and beyond to helps us with the right size and price storage
March 7, 2021
Google Public Storage Brandon Cuevas
March 5, 2021
Google Public Storage Brooke Harden-Harris
Gerald was helpful and good customer service
March 4, 2021
Google Public Storage Alta Alexander
Gerald
March 4, 2021
Google Public Storage Ashley Gibson
If you're needing a storage this is the first place I'd recommend. There service is great. Deborah and Nattlie were both a very good help. Thank u ladies for everything
March 3, 2021
Google Public Storage Mike Hatch
Great service. Gerald and the rest of the staff have been very helpful and kind.
March 3, 2021
Google Public Storage David Williams
March 1, 2021
Google Public Storage hope lover
The manager Gerald and all of his staff have been Awesome!!! They are very helpful. We have had storage here for about 5 years. Would absolutely recommend them.
February 27, 2021
Google Public Storage Steve Earl
Customer service is terrible and they don't care about their customers or their possessions and even though I'm out of state they make me pay an additional huge fee to accept payment with my debit card and I'm not even sure that's legal I wouldn't suggest these people to anyone
February 27, 2021
Google Public Storage Broderick Butler
Gerald was very helpful.
February 23, 2021
Google Public Storage Kayne Khoury
Gerald provided excellent service. He showed me alternatives to my original reserved unit, recommended packing materials, explained all details of the contract, and kept the interaction friendly and casual throughout.
February 23, 2021
Google Public Storage Velma Marie
Storage was great. Gerald especially was awesome. Best friendly customer service. Unfortunately had to move out since i have moved location. But strongly recommend it here.
February 22, 2021
Google Public Storage Justine Johnson
Deborah was great and helped me with everything I needed. Thank you so much for your service.
February 21, 2021
Google Public Storage Fernando Castro
Deborah nos dio un buen servicio muy amable y buena atención gracias
February 21, 2021
Google Public Storage Jim Dow
Deborah is the best!
February 21, 2021
Google Public Storage luz garc
thank you zaida for the great service.
February 20, 2021
Google Public Storage casey w
Debra had great customer service! Thank you Debra
February 12, 2021
Google Public Storage C. Kevin Smith
Gerald was helpful at each step of the way. Thanks for the assist!!
February 7, 2021
Google Public Storage John Gibbs
Deborah was a great help!
February 6, 2021
Google Public Storage Corrine LaFebre SanJuan
Deborah gave very good customer service!!
February 6, 2021
Google Public Storage Z M
February 5, 2021
Google Public Storage Enrique Mancilla II
Deborah was nice,helpful,repectful....
February 4, 2021
Google Public Storage Jake Lewis
Great service!!!
February 4, 2021
Google Public Storage Kelsey Gaughan
It was so easy to set set up with the best price for the space I needed. And both times I've been on site, Gerald, the property manager, has been so kind and helped me with all of my storage needs. Definitely recommend renting from this location :)
February 3, 2021
Google Public Storage Sharon Houston
I LOVE THIS PUBLIC STORAGE because for one it's always clean, the management team is always respectful, very helpful and knowing how to speak so that you will know what to do, Mr. Gerald is very nice and polite and he always making sure you are ok with the space you have and always asking if you are ok with the service that has been provided that's why I came back to this public storage location. Thanks Mr.Gerald.
February 2, 2021
Google Public Storage Lonell Smith
Gerald is outstanding
February 1, 2021
Google Public Storage Annatee 64
Gerald is the man! Awesome service, super nice and he remembers people and names instantly. He’s clear and makes sure you have everything you need!
February 1, 2021
Google Public Storage Yolanda Rios
Very Nice lady name nattlie very good customer service and will recomend to others.
January 29, 2021
Google Public Storage Chelsea Romero
January 27, 2021
Google Public Storage REINA VENUS
Natalie help in what i want in storage spaces and her customer service was helpful very nice person.
January 26, 2021
Google Public Storage Ethan Walker
Gerald gave me fantastic service! Very polite!
January 25, 2021
Google Public Storage Terrell Scott
Zaida was very polite and friendly help me out real good
January 22, 2021
Google Public Storage Gillian Gunter
Very helpful! Deborah made the process extremely easy. Recommend for any new renters.
January 20, 2021
Google Public Storage KRISTEN MAKAR
Everyone is friendly
January 19, 2021
Google Public Storage Brian Perkins
I have been using this storage location for several years. The manager Gerald and the staff have always been very helpful and provide excellent customer service. Great overall experience!!
January 19, 2021
Google Public Storage Leo Saucedo
Gerald was awesome with customer service and a genuinely nice man!
January 12, 2021
Google Public Storage Eric O
January 12, 2021
Google Public Storage J Brown
January 11, 2021
Google Public Storage Gregory Dickerson
Deborah and Gerald were so kind and got us the best storage
January 8, 2021
Google Public Storage gerrard abalos
Gerald was wonderful and provided great service
January 7, 2021
Google Public Storage Jon Nelson
Gerald was so so helpful and very knowledgeable!! Highly recommended
January 6, 2021
Google Public Storage Seenappa Poola
Great service Good location
January 6, 2021
Google Public Storage Sonja Shaw
Gerald is always friendly, helpful and professional!
January 6, 2021
Google Public Storage Tyrone Wesley
Gerald has provided excellent service at all times
January 4, 2021
Google Public Storage GiGi Shaffs
December 20, 2020
Google Public Storage Mynor Santoss
Deborah and Zaida was totalmente awesome, helado us genial a good ynit for the right price.
December 17, 2020
Google Public Storage Girija Vidhate
Gerald was happy to help!
December 13, 2020
Google Public Storage Gerardo Rojas
Great service laida and Deborah
December 12, 2020
Google Public Storage Kristian Reese
Zaida and Gerald where great to work with!
December 12, 2020
Google Public Storage Rachel Ochoa
Great experience
December 9, 2020
Google Public Storage Donnell Lowery
Gerald has been a great help with every thing I've needed help with. If you need a storage go and ask for Gerald.
December 8, 2020
Google Public Storage Alver Stone
December 7, 2020
Google Public Storage Miranda Hardin
Gerald was very helpful!
December 2, 2020
Google Public Storage Natalie Paulk
Gerald is always very helpful and provides great service!
December 2, 2020
Google Public Storage Charles Clark
Gerald and staff give good servive
December 2, 2020
Google Public Storage Purple Rain
Gerald nice and hade all i needes in and out in 5 mins thank you so much happy. Christmas
December 1, 2020
Google Public Storage Gabriel Rosales
Gerald is always helpful whenever I come to the location whether it’s for questions or simply making a payment.
November 28, 2020
Google Public Storage Renee B
Great staff! The property manager really knows what he's doing. Clean climate controlled units. Easy in & out loading with a big space outside the elevators.
November 23, 2020
Google Public Storage Lorenzo Rosales
Miss Deborah is the best very helpful very smart lady
November 20, 2020
Google Public Storage Roland Rivera
Had a space here for 2 years now and every time I've dealt with management they have been great up to par even help me get discount on my rental rate. Thanks Gerald!
November 18, 2020
Google Public Storage Matthew Hickey
Great Service. Gerald the property manager is kind and helpful.
November 17, 2020
Google Public Storage Giio Jalomo
Very good person an good customer service thank you zaida
November 17, 2020
Google Public Storage MARCO GARCIA
Zaida and gerald are excellent, great customer service.
November 13, 2020
Google Public Storage ricardo villegas
November 13, 2020
Google Public Storage W W
Jerald - Was great, thanks!
November 11, 2020
Google Public Storage George Peek
Gerald and all the staff have been super helpful and friendly!
November 10, 2020
Google Public Storage Maria Renee Morales
Gerald was really helpful and awesome :)
November 9, 2020
Google Public Storage Ryan Ng
Beware of this public Storage stolen. It's happened to my property storage today. Someone broken to my storage and stole most valuable goods. There are no security camera located at outside storage. I suggested to install outdoor camera on drive way for more security. Management said they can't do that. I feel that Public storage management do not care about safety and security of customer property. Everything is on your own, claim for insurance and police report. There are many customer complaint about stolen in this location.
November 3, 2020
Google Public Storage Annie Ezika
Good
October 30, 2020
Google Public Storage Susie Jimenez
Very nice and friendly staff
October 27, 2020
Google Public Storage Tomas Nix
October 24, 2020
Google Public Storage Patrick Kennedy
Gerald and Deborah are the best. Thanks very much!!!!
October 17, 2020
Google Public Storage Heather Bedwell
Gerald helped me complete my online reservation initially booked through a third party with the utmost of friendliness and patience. Very reassuring in advance of temporarily storing our household items during our upcoming renovation. Thank you Gerald!
October 15, 2020
Google Public Storage Janie Gonzales
Gerald he was awesome very kind made this so easy
October 9, 2020
Google Public Storage Lisa Sepulveda
Gerald gave us excellent customer service!
October 9, 2020
Google Public Storage Alicia Williams
I would like to start by saying that this is a great location, all my information was emailed and texted to me as promised. Kim and Gerald helped me change my reservation date when I forgot to do it online .. Today I couldn’t locate my storage unit, Gerald actually took the time to show me exactly where it was and gave me instructions on securing my unit and keeping up with my keys. I really appreciate everything !!
October 9, 2020
Google Public Storage Jose Gonzalez
Gerald was of great help identifying what I needed for storage. Very friendly and knowledgeable.
October 8, 2020
Google Public Storage Cesar Arroyo
Best place to store your stuff, never had an issue with any of the staff. The property manager Gerald is amazing at his job and only offers top of the line customer service aside from that he is fair and is genuinely concerned with any issues you may have. Property is always clean and secure.
October 8, 2020
Google Public Storage Ira stanley
Mr.Gerald is a damn good service provider. Thanks
October 8, 2020
Google Public Storage Linda Duncan
Gerald is very friendly, helpful, courteous & professional.
October 6, 2020
Google Public Storage andrew garcia
Gerald is great! Took care us in looking for other storage unit options. Very help!
October 6, 2020
Google Public Storage Josie Hood
Great experience with Gerald
October 1, 2020
Google Public Storage Chris Nunez
Gerald was helpful
September 22, 2020
Google Public Storage Richard Evans
Clean, well maintained storage facility. Even saw a security guard doing rounds while I was there.
September 20, 2020
Google Public Storage Anita Rodriguez
Kimberly was very friendly and informative. She was fast and efficient. Best location I have come in contact with. Thanks Public storage on N.Lamar.
September 18, 2020
Google Public Storage andrew phillips
Gerald was great and very helpful. Well ran storage facility
September 9, 2020
Google Public Storage Mike Nassour
This place is clean, climate controlled, safe, and very well run. The next time we need storage, we're going nowhere else.
September 8, 2020
Google Public Storage L A James
Had a wonderful experience with the property manager, Gerald. F Very professional, knowledgeable, and great customer service.
September 2, 2020
Google Public Storage Enique Reese
September 2, 2020
Google Public Storage Salena Huang
Gerald was friendly & helpful!
September 1, 2020
Google Public Storage felicia mcneil
Very nice guy he help me a lot
September 1, 2020
Google Public Storage Sara Mayberry
Mr. Gerald is very kind friendly, He does his job perfectly with a great attitude. I and my Family enjoy his storage, Location very much.
August 31, 2020
Google Public Storage Dirk Houghton
Gerald was extremely helpful in helping me find a unit that would fit my needs.
August 29, 2020
Google Public Storage William S Graham
The online prices are the way to go. Summertime is more costly, of course. No contracts, always monthly is ideal. Gerald was very helpful at checkin. Covid considerations are appropriate.
August 24, 2020
Google Public Storage Corey Sedwick
Geatld. Was very professional and curitious.i have a reasured faith that my belongings ate in a great safe place with access quality.
August 17, 2020
Google Public Storage Thais Gibby
Gerald was great during my moveout
August 14, 2020
Google Public Storage Ray Garcia
Debra was great. Made sure I even got a right size room. Very helpful
August 11, 2020
Google Public Storage Elizabeth Jenkins
Gerald and Debra were amazing. Great customer service. They were very accommodating and would 10/10 recommended.
August 11, 2020
Google Public Storage Mariana Rios
Gerald and Kim were incredibly helpful and friendly!
August 11, 2020
Google Public Storage Salette Rios
Gerald kind man, very welcoming. Great easy moving:)
August 9, 2020
Google Public Storage A Brock
Place constantly trys to upsell and force extra charges on you.
August 8, 2020
Google Public Storage Ultimately Melissa
Thank you Deborah! You made it easy!
August 3, 2020
Google Public Storage Tessa Halstead
This is a great centrally located facility. I’ve rented here about 5 years and by now Gerald (the PM) and I know each other by name. You can tell Gerald knows the place and the renters and keeps tabs on all the goings on. Thanks for a great experience!
August 1, 2020
Google Public Storage Roni Kobrosly
Gerald and Debra were super helpful
August 1, 2020
Google Public Storage Oliver Archer
Gerald provided excellent customer service and was like talking to your next door neighbor!! Back again!! Deborah did an amazing job!! She helped me through the process and make it super easy to re-up my storage space!!
July 27, 2020
Google Public Storage Michael
I arrived late (15 minutes before closing) and I was worried that I wouldn't be able to set up my storage unit before closing. I talked to Deborah, who went out of her way to help get me set up and help move my furniture. She had great energy and friendly.
July 25, 2020
Google Public Storage Ryan Tomita
Gerald was great and helpful today!
July 21, 2020
Google Public Storage Niku Tabatabai
Deborah was great at helping us out and getting us into our storage unit. She answered all of our questions!
July 19, 2020
Google Public Storage Alexandra Hughes
Kimberly was great! Such a nice and helpful experience all around. :)
July 19, 2020
Google Public Storage Jared
Kimberly provided excellent service and helped us reserve our storage needs :)
July 19, 2020
Google Public Storage Dillon Burr
Kimberly was extremely easy to work with and very considerate and efficient. Five star service! I highly recommend anyone to ask for her to help them out!
July 19, 2020
Google Public Storage Amy Ehrlich
Kimberly was super! Easy to work with, knowledgeable and helpful. This Public Storage is great. Clean facilities, great support.
July 19, 2020
Google Public Storage Markley Ehrlich
Kimberly was super helpful and made this process so easy! Highly recommend!
July 19, 2020
Google Public Storage Monika Barton
Deborah is so sweet and went out of her way to help me during my move-in process! She made sure to go over all the details and answered any questions or concerns I had. Because of her help, it made the process so easy and stress free.
July 18, 2020
Google Public Storage Kevin Garcia
Deborah was very nice and a great help!
July 18, 2020
Google Public Storage Clarisse Girisheja
Thank you for your service Gerald!! We appreciate you.
July 17, 2020
Google Public Storage Pedro Roldan
Great service from Deborah
July 17, 2020
Google Public Storage Payton Ferguson
10/10. Deborah was very nice and helpful! Recommend!
July 15, 2020
Google Public Storage Sarah Mues
Kimberly is a really valuable employee for this company. It is obvious that she works very hard to provide the best customer service she possibly can. I went to get a storage unit I had reserved online last Monday, the 13th. She helped me find one that was better fit for my budget and, although she met obstacles along the way of helping me with this, she stuck with it and went above in beyond to provide me with exceptional service. Because of my experience with her I have recommended Public Storage to multiple friends who will also be needing storage in the next couple months. It is difficult to find good customer service. I find that people rarely care enough to put this much effort into helping a customer. I am extremely impressed by Kimberly’s work ethic and care.
July 10, 2020
Google Public Storage Helen K
Everyone I have talked to here has been helpful and courteous. Gerald has twice now found a 2nd unit for me that is convenient to my other unit. I appreciate that as he could stop at the 1st one. I enjoy talking with the staff here. Gerald always makes sure I know where the new unit is located
July 8, 2020
Google Public Storage Peter Lassen
Outstanding Customer Service!
July 8, 2020
Google Public Storage Azim Zahidi
Gerald was an excellent guy, explained everything up front got a good deal with him. Thank you Gerald
July 1, 2020
Google Public Storage Adrian Bouldin
Awesome storage facility. Gerald is great!
June 26, 2020
Google Public Storage Connie Vasquez
Great service.
June 25, 2020
Google Public Storage Lauren Matthews
Kimberly was awesome! Super personable and made the check in process so easy! Thank you!
June 13, 2020
Google Public Storage Amanda Leija
Charlie was the best! Values customer service and helped me understand my options as a first time customer.
June 9, 2020
Google Public Storage Eric Lopez
Gerald is a great manager who makes everything easy to process.
June 9, 2020
Google Public Storage The Traveling Pianist
Gerald had amazing customer service, I recommend coming here!
June 6, 2020
Google Public Storage Alex K
Deborah was very helpful and answered all of my questions!
June 4, 2020
Google Public Storage William Labanowski
Fantastic to work with
June 4, 2020
Google Public Storage Cherie Chadwick
Charles and Gerald did a fantastic job giving me information for my new unit!
June 4, 2020
Google Public Storage Sean Howell
Gerald was friendly and helped show me the unit and get everything set up ahead of time. Good experience.
June 3, 2020
Google Public Storage Scott Sargeant
June 3, 2020
Google Public Storage Matthew Wilson
Gerald provided excellent service at this location! Would definitely come back to this location again.
June 3, 2020
Google Public Storage Teresa Wingfield
Gerald and Deborah were amazing!
May 31, 2020
Google Public Storage Rebecca Lippert
Deborah is the best! Opened the store up on time and was super friendly and awesome, even though she had some IT issues she made it work!
May 29, 2020
Google Public Storage Gloriana Wolf
Thank you Gerald and Trina!! Great service and kind and helpful treatment.
May 27, 2020
Google Public Storage Jose Jaimes
Deborah was so helpful and nice.
May 27, 2020
Google Public Storage Lydia Owens
Gerald was very helpful
May 27, 2020
Google Public Storage Maria Ortega
Deborah did very well and made sure I was satisfied and happy I definitely would recommend whoever's needs a storage to come see her
May 25, 2020
Google Public Storage holly anderson
Excellent
May 23, 2020
Google Public Storage mike Jones
April and Gerald where very helpful great attitudes and awesome .
May 22, 2020
Google Public Storage Louis Fernandez
Gerald was awesome.....Great customer service....
May 21, 2020
Google Public Storage Kenneth Coleman
Gerald has been a great service for me today. Very knowledgeable and great customer service.
May 18, 2020
Google Public Storage Mark Shaffer
May 15, 2020
Google Public Storage raceofrobots
Gerald took care of us. Best deal around and addressed all my concerns.
May 14, 2020
Google Public Storage lizzyB DON'TPLAY
Gerald did a great job with customer service and was helpful with my singing up. Thank you
April 20, 2020
Google Public Storage Pedro Lopez
Tomando ventaja de la situación actual de Texas Taking advantage of the situacion in Texas should be ashamed. If you have money companies treat you right!! From now as a costumers we should take services from companies that really cares Harto de companias que si les pagas a tiempo te tratan bien, si tienes dinero te tratan bien. Como si uno no pagara dinero por late fees Por 150 de un mes quieren mi storage lleno. For 150 dlls you will lose a costumer as soon i can take my stuff out. I will pay you!! And I don't want to talk with nobody of you company PUBLIC STORAGE NOW I KNOW YOU DONT CARE TEXAS
April 4, 2020
Google Public Storage Alex Holdway
Booked a reservation for later this month. Every time I spoke with Gerald, he was always really nice and professional and answered my questions very politely. Called today and spoke with Debra. She was quite rude and unprofessional from the start, and got very frustrated with my questions ("This is what people don't understand!" was her response to one) - and then literally hung up the phone on me. I've since canceled the reservation. Don't work in customer service if you can't be polite and professional with customers. Debra lost Public Storage my business today.
March 19, 2020
Google Public Storage Corbett Jones
Gerald is great!
March 17, 2020
Google Public Storage Simone Harrison
Gerald was incredibly helpful and friendly!! Would highly recommend.
March 17, 2020
Google Public Storage Kyubum Shim
Gerald was very kind and helpful
March 7, 2020
Google Public Storage Blunt Bae
Gerald, helped us to the extreme and made sure we found the perfect storage. The original OG, he deserves a raise!
March 6, 2020
Google Public Storage may jones
Gerald have excellent service
March 5, 2020
Google Public Storage Serita Fontanesi
Sara was truly amazing and so helpful!!
March 4, 2020
Google Public Storage Linda Taylor
March 2, 2020
Google Public Storage Isidro Hernandez
herald are a nice person very good service highly recommended
March 2, 2020
Google Public Storage Cherrelle Russell
Gerald
March 1, 2020
Google Public Storage Kindle K
Great service!
March 1, 2020
Google Public Storage Tommy Jammer
everyone was really nice and super helpful :’)
February 28, 2020
Google Public Storage Joe Billela
Thank youll for your help
February 27, 2020
Google Public Storage Sarah Shaker
Was very helpful moving in!
February 25, 2020
Google Public Storage spartan 26
Terrible place
February 18, 2020
Google Public Storage MIchael Voss
Gerald great. Very friendly extremely helpful
February 16, 2020
Google Public Storage Raquel Flores
Deborah was great and friendly with her service! Highly recommend!
February 15, 2020
Google Public Storage Edward Reed
Deborah and Adela were the the best, helpful and went that extra mile.
February 10, 2020
Google Public Storage Catherine Medina
Gerald was amazing. Patient and great customer service. Highly recommended.
February 9, 2020
Google Public Storage Albert Mitchell
February 8, 2020
Google Public Storage Pablo Gutierrez
Thank you Gerald for the phenomenal service!
February 7, 2020
Google Public Storage Melissa Aguilar
Gerald great customer service. Help Satisfied My needs.
February 6, 2020
Google Public Storage Logan
Gerald was great!
February 5, 2020
Google Public Storage Becky Reyna
Mr.Gerald was very helpful with alot of questions I had. I highly recommend renting @ this location.
February 5, 2020
Google Public Storage Justin Evans
Gerald has always been great, super helpful. Site always kept very clean and well maintained.
February 1, 2020
Google Public Storage Ivy Rob
Gerald handled his business with a smile
January 30, 2020
Google Public Storage Cerise Lopatic
Great customer service! Made my reservation online and things went quick and easy once I got there. Did all the electronic stuff plus unloaded a carload in ~30 mins. Thank you, Gerald!
January 30, 2020
Google Public Storage Y L
Great
January 26, 2020
Google Public Storage Alvaro Garcia
Exelente si tienes una compañía y nesecitas guardar erramientas o cosas que no quieras en tu casa porque te estorban
January 25, 2020
Google Public Storage Steven Hardt
Deborah is amazing!
January 24, 2020
Google Public Storage Colin Moodie
Rented a unit for business and the staff was excellent. Also had really competitive prices. Super nice facility.
January 18, 2020
Google Public Storage Karen Vianey Pérez López
Adela fue muy amable muy excelente su servicio y muy servicial
January 18, 2020
Google Public Storage chris brownson
Mia and Gerald were super helpful. Great move in and rental experience so far.
January 15, 2020
Google Public Storage Kirsten Refvik
Gerald and Mia were extremely helpful in getting me set up with a unit the same day I needed it unexpectedly!
January 15, 2020
Google Public Storage Brittney Davis
Very friendly Deborah helped me out a lot and I'm on a time limit so very awesome service!!
January 14, 2020
Google Public Storage Kathryn Malone
Deborah and Gerald were great with helping me out today -- made the process very quick and easy. Good quality unit :)
January 12, 2020
Google Public Storage Mark Canales
Clean storage. Reasonably maintained
January 12, 2020
Google Public Storage Carrie Hartmann
Mia and Deborah were fantastic helping me today at the last minute. I was completely streesed out and they helped calm me during a stressful day of moving. Thanks so much girls!!!
January 11, 2020
Google Public Storage Karen Neeley
Deborah was very helpful!!
January 11, 2020
Google Public Storage Glenn Portillo
Great service , clean storage unit. There is always an excess to the place . 10x10 is large enough for quantity of 3BR . The price was cheap . Great service
January 10, 2020
Google Public Storage Jeff Howard
Gerald has been extremely helpful though out my stay here above and beyond normal customer needs
January 10, 2020
Google Public Storage Diane DEE Covey
We wanted to downsize and move units, which I thought would be expensive and/or a huge hassle? Public Storage on North Lamar is the best, AMand made is simple. SO CUSTOMER FRIENDLY. Gerald the manager totally rocks at his job.
January 9, 2020
Google Public Storage Latoya Kanida
Adela was the best she got everything done for me fast and she was very personable and professional if you looking for someone who has a smile and makes everything easy and was great at explaining so there was no hidden fees ask for Adela she the best worker I have seen at public storage
January 8, 2020
Google Public Storage Mari Guerrero
Deborah was of great help today showing unit and explaining everything throughyl. Great customer service ⭐⭐⭐⭐⭐
January 7, 2020
Google Public Storage Keith Franklin
Gerald was friendly and good customer
January 7, 2020
Google Public Storage Jeremy Crowell
January 4, 2020
Google Public Storage Ted Wyeth
Gerald showed me around, nice place, great service.
January 4, 2020
Google Public Storage Mada Fathalla
Gerald was extremely helpful, allowing me to set up a reservation later than normally taken. I was in an unimaginable, last minute bind and he made the process easier than I could ever have expected, thoroughly answering my questions and concerns, anticipating my needs, all while maintaining a genuinely kind, compassionate, approach-ably professional demeanor. In order to assist me he ended up staying late, gladly taking care of my needs, where I never felt rushed or that I was an inconvenience. Watching him multitask, taking ownership of additional situations that arose from renters, never leaving me to feel ignored, impressed me greatly. I wish I had more employees with the dedication, intuitive and impeccable customer service skillss, and knowledge of product. I honestly, can’t say enough good things about Gerald, other than he deserves a substantial raise or promotion for all that he doe.
January 4, 2020
Google Public Storage Angie Anderson
Adela Gerald awesome very polite
January 3, 2020
Google Public Storage stephanie owens
Gerald has been great
January 3, 2020
Google Public Storage Marian Anderson Fowler
Gerald: Bery nice with people n courtesy to people personality
January 2, 2020
Google Public Storage Lisa Mach
Gerald was fantastic! I highly recommend this place. :)
December 31, 2019
Google Public Storage Tiffany Levy
December 31, 2019
Google Public Storage Tootie Pettaway
I would have to say Mia is the perfect example of customer services she went above and beyond so I could have a smooth transition ....Shouts out again to Mia at Public Storage!!!!!!
December 31, 2019
Google Public Storage Kuhn Blue
Gerald have Excellent Customer service he Explain everything to me about the Storage Also Policies n we both have a good talk about foot ball LSU#1
December 29, 2019
Google Public Storage Johnathan Keyes
Good Storage space and Ron was very helpful with finding the best unit.
December 27, 2019
Google Public Storage Debora Black
Gerald and Ron were very nice guys
December 27, 2019
Google Public Storage M Gonzales
Brian and Gerald were great help. Thank yall for the excellent moving experience.
December 21, 2019
Google Public Storage Bill Merritt
Signup is painless. Friendly helpful staff
December 21, 2019
Google Public Storage Stephy Elena Parra
Gerald was extremely informative and over just great.
December 20, 2019
Google Public Storage Jatin Dave
Gerald was awesome. We also chatted about his trip to Los Angeles.
December 17, 2019
Google Public Storage Simon Ramirez
I've been have my unit here for bout 1 an 1/2 years and i never had a bad experience mr.Gerald has always given me good customer service i would recommend this facility u will be taken care of.
December 17, 2019
Google Public Storage Desiree Bean
Debra & Gered did a good job on they services today thx u
December 17, 2019
Google Public Storage Mandriel Allen
Gerald: This brother is the realist, I seen him in action......guy was very rude to him and he never lost his cool.
December 17, 2019
Google Public Storage ivory moore
Horrible service the property manager had a attitude for no reason at all, I will definitely be taking my business somewhere else ASAP!!!
December 13, 2019
Google Public Storage Diana Pelayo
Great customer service by Ron!
December 12, 2019
Google Public Storage Chad Hooper
Friendly staff. Well kept grounds.
December 10, 2019
Google Public Storage Marco Patino
Awesome service!
December 10, 2019
Google Public Storage Paul Mulligan
Gerald did a great job setting up my storage unit
December 9, 2019
Google Public Storage Bianca Enriquez
Gerald was a great help
December 9, 2019
Google Public Storage Sarah Keilers
Gerald was super helpful!
December 7, 2019
Google Public Storage Dinorah Cossío
December 7, 2019
Google Public Storage Syed Rabeed
Deborah was awesome and made the whole experience real smooth and easy!
December 7, 2019
Google Public Storage Alex White
Gerald is an excellent mgr. Very professional and courteous.
December 7, 2019
Google Public Storage Conor McFadden
December 6, 2019
Google Public Storage Theresa Jackson
Deborah,Gerald there are very sweet caring people.
December 5, 2019
Google Public Storage josh mican
They changed our doors and locks, and then refused my wife access to our unit who is on the lease to have access. Very frustrating
December 4, 2019
Google Public Storage Grant Giles
December 4, 2019
Google Public Storage Dean Paluch
Gerald helped us pick out the exact size locker we need for our stuff and saved us money from our previous facility. Very helpful and accommodating
December 4, 2019
Google Public Storage Kizzy Jackson
We got great service from Ms Deborah it going to enjoy seeing her when we visit.
December 3, 2019
Google Public Storage R B
Gerald has been very helpful in accommidating me with a storage unit. Great location, great price, great service
December 3, 2019
Google Public Storage Janelle Baines
Gerald has been thorough and very curtious and considered to my needs while ive been at Public Storage. Thank you Gerald. God Bless!!
December 3, 2019
Google Public Storage Karen Linares
Very helpful and accomodations. Great customer service.
December 3, 2019
Google Public Storage Nery Gonzalez
Gerald is always helpful and responsive. Not to mention respectful. Great place!
December 3, 2019
Google Public Storage Will Be Jr.
Gerald has been a help to me and is always professional
December 2, 2019
Google Public Storage Richard Webb
Ron and Gerald were professional, personable and got me all set up. Went anoce and beyond making sure unit was the right size.
November 25, 2019
Google Public Storage jlsosa2
Debrah was nice and she had good manners .
November 21, 2019
Google Public Storage LJ Yarbrough
Gerald the manager of the public storage rental, was very very helpful in explaining to me about the system of renting my first public storage unit. He thoroughly explained every detail of the rental agreement and further was knowledgeable and friendly to make my decision easier and quick. I’ll recommend others and feel confident that they’ll be in good hands a get great service. I’m glad I came to this rental to experience and satisfaction of my decision to rent a unit. Thanks Gerald for all.
November 19, 2019
Google Public Storage Amy Erickson
Gerald is fantastic! Very helpful
November 13, 2019
Google Public Storage Sara Aparicio Rivera
Entran a robar a los storage y uno paga aseguranza y al final la asegura no responde el gerente es un pesado si quieren perder sus cosas renten aquí pero si valoran mucho sus cosas busquen un mejor lugar
November 12, 2019
Google Public Storage Dame Rodgers
Deborah and Gerald great people fast service thanks alot
November 11, 2019
Google Public Storage Kay Williams
Gerald was very attentive and informative. He knew what I needed before I did. I would definitely recommend this storage facility to others.
November 8, 2019
Google Public Storage Virgil Johnson
Gerald I've been very professional and help me out with everything I need very patient he's a blessing
November 7, 2019
Google Public Storage Allen Hervey
Gerald was good and kind to me a outstanding person
November 5, 2019
Google Public Storage Marlon Mack
Deborah was very helpful and knowledgeable of all info i needed. Deborah was very polite she stop what she was doing to put my concerns first.
November 5, 2019
Google Public Storage Abdurahman Abed
Gerald has given me great service
November 5, 2019
Google Public Storage isabella
Gerald is amazing!
November 4, 2019
Google Public Storage Jimmy Tran
Great experience overall. Quick and painless check in.
November 2, 2019
Google Public Storage Todd Yantis
Great service
November 2, 2019
Google Public Storage Charla Heeren
Gerald very helpful and great customer service
November 2, 2019
Google Public Storage David Meyer
Excellent customer service! Highly recommend this location for all your storage needs. The units and facility are clean and secure. They also have all sorts of packing materials, boxes, tape, etc. I am new to the area and was looking for a place to store my stuff while I find permanent housing. Gerald spent the time to walk through my options, provide tips and clearly explained every to me. He also introduced me to his onsite team. Bonus points - he is a huge sports fan :) Go here if you have storage needs in Austin.
November 1, 2019
Google Public Storage Tobias Burnett
Gerald was great, he went above and beyond and provided great customer service.
November 1, 2019
Google Public Storage Tunnie Smith
Gerald was great
October 20, 2019
Google Public Storage michael wilson
Ron was a great help. Very informative and courteous.
October 19, 2019
Google Public Storage Sarah McClung
Gerald was very helpful. I got everything I needed and it was quick. I recommend =)
October 13, 2019
Google Public Storage willis orise
Great Customer Service...very helpful
October 12, 2019
Google Public Storage Tim Noonan
I've been keeping my things here for the last two years and I've had two different storage areas. I find the staff to be extremely helpful, going above and beyond their duties at all times. If you want great service here talk to Gerald the manager, or Miss Deborah, and Adela. Excellent employees who do a remarkable job
October 12, 2019
Google Public Storage Kendra
October 10, 2019
Google Public Storage Des Nutts
Ron is the go too guy great customer service.
October 9, 2019
Google Public Storage Karla Meadows
Gerald very nice & great customer service thank yu so much gerlald
October 7, 2019
Google Public Storage Akogwu Adaji
Gerald was nice.
October 6, 2019
Google Public Storage Darian Washington
Friendly and knowledgable staff, very clean facility. Great rental experience.
October 5, 2019
Google Public Storage Sha Bey
Gerald was a wonderful rep and got us in and out
October 5, 2019
Google Public Storage vanessa garcia
Joseph was very helpful helping me checking out
October 3, 2019
Google Public Storage Janice Spelman
Property Manager Gerald was a delight to work with. He asked questions to make sure the unit would meet my needs, and provided a thorough orientation on how to access the space, billing, etc. A great experience!
October 2, 2019
Google Public Storage Saul Hernandez
Gerald helped us out a Ton!! He had amazing customer service and was very helpful uncovering my needs quick and easy!! 10 stars!!!!
October 2, 2019
Google Public Storage Isaac Edwards
Let start with customer service ....horrible The manager big heavy set guy is the ring leader of the chaos on the property. Our storage was broke into days before Christmas of 2018 which all our kids Christmas presents was stolen along with a long list of things we payed for the insurance in which we wasn’t Compensated nothing so my kids had no Christmas at all . So months later we found our selves in a financial bind and it led to us too separate momentarily so even though I was on the file I wasn’t allowed access to my belongings and my stuff was lost without being informed when the auction took place to recover my family heirlooms and all my kids baby memories I am devastated by heartless malicious people who work there who allow people too live on the property and know them by first name basis but wouldn’t allow me to save my own belongings I wish I could talk to someone higher up the food chain in command to see what could be done or all is lost!!!!!!
October 2, 2019
Google Public Storage Crooked Halo
Gerald was very nice .
October 1, 2019
Google Public Storage Patricia Diaz
Deborah jeral are the best
October 1, 2019
Google Public Storage Tracy Biddle
Gerald and Deborah were super friendly and helpful. Easy process! Great price!
October 1, 2019
Google Public Storage aaron shirazi
Great check in and rental experience.
October 1, 2019
Google Public Storage Amirhossein Hosseini
Excellent customer service . I have 2 storages and Gerald is my favorire Public storage manager
October 1, 2019
Google Public Storage Stacy Steward
Gerald has been very available to us, flexible and has provided excellent customer service in accommodating our needs...Thank You!
October 1, 2019
Google Public Storage Rabun Wilson
Gerald provides the most help of all with our experience at PS. Ray
October 1, 2019
Google Public Storage Natalie Yanez
Gerald and Ms. Deborah are fantastic! They have been very helpful and friendly and always very professional! Great service all around!
October 1, 2019
Google Public Storage Emerlin Diaz
The best of he best
September 29, 2019
Google Public Storage Sasha Alfred
Thank you so much Deborah and Ron for the wonderful experience. Moving can be a hassle and the team at public storage N.Lamar took a bit of stress off either their wonder attitude. Thanks PS
September 27, 2019
Google Public Storage Will Trang
Gerald was fantastic and got me setup with the needed storage.
September 22, 2019
Google Public Storage downwindjaxon
Needed more space than the old unit had and this location (#20148), newly remodeled, seeming brand new and very sharp looking, ended up giving us a great deal on way more space for only a few extra quid. On top of that, the staff (Yay Deborah!) was friendly, happy, upbeat, engaged, interested, and really helpful in reviewing different plans to get the most bang for the buck. Deborah provided us much relief, helping to get this accomplished and we’ll sleep better tonight with it off our minds. My new favorite storage place and staff, by a long shot.
September 22, 2019
Google Public Storage Benjamin Widdowson
clean, new and modern facility with very friendly staff. Shout out to Deborah for awesome service!
September 21, 2019
Google Public Storage Darryl Allen
I rented a unit with Gerald today! He went above and beyond what my expectations. This was the great storage rental experience ever!
September 20, 2019
Google Public Storage Donald Rogers
September 18, 2019
Google Public Storage marcus jones
Gerald was very respectful and have great customer service
September 17, 2019
Google Public Storage Graciela Hicks
Deborah is a very nice person and helpful and friendly. She takes the time to see that everything is doing well at public storage.
September 16, 2019
Google Public Storage Shuai Yan
Just checked-in to this place a few days ago and I'm totally satisfied. They have a lot of options for storage units, all of which are clean and nice with reasonable prices. Staff members are really friendly and helpful. Ron and Gerald made the check-in process very easy and pleasant. Would surely recommend.
September 16, 2019
Google Public Storage Sherry Smith
Ms. Deborah is the bomb!
September 14, 2019
Google Public Storage Kiristi Beattie
Debra was amazing!! All super friendly and property is neat and clean.
September 13, 2019
Google Public Storage Shawn Stern
This was the perfect landing spot for my stuff in between house for nearly a year. Amazingly kind staff and clean and well run facility. Conveniently located and easy to load unload. I’d definitely use this location again!
September 13, 2019
Google Public Storage R. Blair
Very great customer service and polite staff. Such a welcoming environment. Willing to use for future reference
September 6, 2019
Google Public Storage Nora Garcia
My experience at Public storage has been absolutely amazing. Gerald has always been there with a professional attitude combined with an eagerness to assist me with anything I may have need of. Mr. Ron is an expert at helping put a smile on my face even when I've had a tough day. All the staff there are very professional and add their own wonderful attributes to each one of my experiences. I would promptly recommend Public Storage to anyone looking for a safe and secure place to store their belongings because you will recieve much more than just a storage space, you will also enjoy a wonderful experience as they will graciously share with each customer vitues that no amount of money can buy.
September 6, 2019
Google Public Storage Yvonne Lee
Gerald is awesome. Always friendly, courteous and polite. Lets you know about and when there will be changes. Having a great experience with renting my storage unit.
September 5, 2019
Google Public Storage Maria Hernandez
Un exelente servicio es confiable y el personal es muy amable # geral tanks
September 4, 2019
Google Public Storage Emelia Ortiz Flores
Debra and Gerald are excellent job with us
September 4, 2019
Google Public Storage Carlos Munoz
Gerald was amazing and so helpful, highly recommend!
September 3, 2019
Google Public Storage tete taylor
Gerald customer service skills is the reason why i stay here at public storage way he treats me and other customers.
September 3, 2019
Google Public Storage El guardo Rashard
Gerald provided wonderful customer service he informed me and my boyfriend with all the information we needed in regards to are stay with public storage.
September 3, 2019
Google Public Storage Horace Tolbert
Geraldine's management team has done a real fine job thank you
September 3, 2019
Google Public Storage Iliana Gonzalez
Great customer service from Gerald thank you I’ll come back again
September 3, 2019
Google Public Storage Yolanda Leija
Gerald has always been polite n given great service.
September 3, 2019
Google Public Storage alejandra Hernandez
Grat customer service grerald
September 2, 2019
Google Public Storage Huyen Tran
Gerald and Ron were great! They’re really knowledgeable and helpful.
September 2, 2019
Google Public Storage Cindy Riggins
Gerald
September 2, 2019
Google Public Storage Yasmine Galvan
Gerald has excellent customer service. A kind gentle sir
August 31, 2019
Google Public Storage Elegant Coatings
Ron really helped me out with fitting my storage needs. Thanks Ron, you the man!
August 30, 2019
Google Public Storage Kevin White
Ron is awesome He is the best customer service representative I have ever dealt with at this location.
August 23, 2019
Google Public Storage Anthony Moeller
We were downsizing lockers for our organization and the process was incredibly smooth and easy, Ron was incredibly helpful and friendly and made everything much easier given some of the issues we’ve had transitioning before.
August 15, 2019
Google Public Storage Aaron Wall
August 15, 2019
Google Public Storage Zainab Abbas
Gerald he is the best customer service at all Thank you
August 10, 2019
Google Public Storage Zach Nien
Had an amazing experience getting a unit today. Thanks to Deborah at the front desk for making moving into a unit effortless!
August 9, 2019
Google Public Storage Jenny Dang
Ron was very helpful in finding us a storage unit fit for me and my roommate. The process was quick and easy even though we came in last minute.
August 8, 2019
Google Public Storage Mc K
Gerald was very helpful. He was very detail.
August 7, 2019
Google Public Storage Eric Loop
Gerald and his staff are great! They provided everything that we needed.
August 7, 2019
Google Public Storage Syed Ilyas
Gerald and Ron were a great help, got my unit pretty fast and they call me every time I have a delivery or help me with the questions. This location is pretty good to store anything without having to worried about your stuff, highly recommended!
August 6, 2019
Google Public Storage David Karwick
Gerald was great! Very friendly and helped me with my needs.
August 6, 2019
Google Public Storage Emory Horvath
August 5, 2019
Google Public Storage Janis Hill
Gerald and his staff have always been very helpful with any questions that I have had in the past. He is always prompt and professional.
August 3, 2019
Google Public Storage Scott Judge
Gerald was AMAZING!!! ;~)
August 3, 2019
Google Public Storage Adriana Boortz
Ron, Gerald, Deborah were very helpful!
August 2, 2019
Google Public Storage Datron Washington
Ron and gerald did a wonderful job with assisting me. Recommend using and will go there again if need be
August 1, 2019
Google Public Storage Marcia Brown
Ms. Deborah and Mr. Gerald displayed excellent and professional services. I recommend to anyone and everyone!! Thank you Mr. Gerald and Ms. Deborah!!!
July 29, 2019
Google Public Storage Austin Jeong
My man Gerald is a papa that catches people that sleeps inside storage lockers. A down to earth man with great customer service!
July 29, 2019
Google Public Storage N Clayton
Great service
July 29, 2019
Google Public Storage Sophia Ty
Deborah was such a pleasant associate and was determined to help me with my moving needs! She was exceedingly nice!
July 29, 2019
Google Public Storage Adriana Gonzales
Ron was a great help! Very knowledgeable and helpful to us. Will definitely use this place again and reccomend go friends.
July 28, 2019
Google Public Storage Troy Waldrop
July 27, 2019
Google Public Storage Paula Bell
Gerald gave me such great customer service!
July 27, 2019
Google Public Storage Brian Hoang
Gerald 10/10 really nice guy and makes sure you know what you’re paying for
July 27, 2019
Google Public Storage Adolfo Lopez
Gerald was great. Super fast service.
July 27, 2019
Google Public Storage Ty Gannon
Great customer service, very helpful and informative. I appreciate the help!
July 27, 2019
Google Public Storage David Pereira
Great experience with Gerald. Kind and courteous throughout.
July 26, 2019
Google Public Storage Angelina Torres
Gerald was amazing in helping us find what we needed to find! Fast and easy service, and helped us out a lot with pricing! If you ever need a storage unit, ask for him, best customer service I’ve had in a while!
July 26, 2019
Google Public Storage Sandra Arroyo
July 25, 2019
Google Public Storage alex uhlmann
Gerald gave great customer service!
July 24, 2019
Google Public Storage gabe Williamson
Gerald did a great job with me today. very friendsly and good communicator
July 24, 2019
Google Public Storage Zachary Nelson
Gerald was absolutely great. Along with great conversation he was very clear that my belongings would be safe and secure. I was in and out of there within 15 minutes
July 23, 2019
Google Public Storage maria rodriguez
Deborah was so helpful when I came into the store looking for a unit!! she recommended me a 10x15 which was perfect and even gave me a promotion!! Gerald also helped me out with a mattress cover!! Grat service and so friendly!!
July 23, 2019
Google Public Storage Michael Krauss
Jereme and Gerald were fantastic, and helpful- and this facility is clean and spacious plus a great cost for the space!
July 23, 2019
Google Public Storage Drew Wilson
The facility is clean and well-kept. The staff seemed very organized, and had me in and out with a new storage unit in just a few minutes. Gerald in particular went above and beyond by helping coordinate a dolly for me to use overnight. Moving is no fun, but this was a pleasant experience.
July 22, 2019
Google Public Storage John Brown
One of the most well-groomed facilities in Austin with a staff that impeccable in the pursuit for Quality Service and we thank them for that
July 22, 2019
Google Public Storage Richard Guyse
Excellent storage facility. Very professional staff and a clean premises. Ask for Deborah!
July 20, 2019
Google Public Storage Stephen Clines
Was helped out by Gerald who made sure I was set up nice. Mostly affordable and overall great customer service.
July 20, 2019
Google Public Storage Wilshire Liu
Gerald was super helpful; very accommodating!
July 19, 2019
Google Public Storage Isabelle Jakobi
Gerald was super helpful and made my first time renting experience super easy and stress-free!
July 19, 2019
Google Public Storage Mark Guzman
Great service and very friendly!
July 18, 2019
Google Public Storage Ron Jones
Gerald is fantastic
July 18, 2019
Google Public Storage Meagan Leahy
July 18, 2019
Google Public Storage Zeze Mason
July 17, 2019
Google Public Storage Andy Ramierz
Not bad for the first time doing these they helped me get boxes n picking the right storage
July 16, 2019
Google Public Storage olivia smith
Gerald waaaaas amazing!!!
July 13, 2019
Google Public Storage Mike Perico
Gerald and Ron have been great. Really quick and personal service. Thanks!
July 12, 2019
Google Public Storage Danielle Barraza
Gerald was very helpful, informative and pleasant to interact with!
July 9, 2019
Google Public Storage John Pearson
Gerald was very helpful, great customer service
July 8, 2019
Google Public Storage Torie Fort
I have used this location multiple times in the past and it was my first choice for storage for some recent needs. Thank you Deborah for your great customer service.
July 7, 2019
Google Public Storage Elizabeth Harris
WARNING WARNING WARNING DO NOT RENT A UNIT HERE.seriously please do yourself a favor and RUN. It’s unsafe, understaffed, broken, and very dirty. I drove to Austin the day b4 my scheduled move from Houston to make sure there would be no issues with my move into a storage unit July 6th. I drove 4 hours to make sure I would already have access to my unit when my hired (by the hour) movers arrived. The morning of my move, when I arrived at the facility I had secured the day before, I was unable to access the unit due to BOTH elevators being non functional. Nothing was done by management to rectify the situation. Luckily, I had reserved a backup unit at another facility (obviously run by a more competent company) just in case. I can’t believe public storage treats people this way. If I hadn’t had a backup plan to deal with the negligence of public storage I would have been out the money (over $500) for my rented truck, movers, gas, my time, my family’s time, not to mention the $50+ dollars that was scammed from me for a month of rent at an inoperable public storage facility....I WILL NEVER rent at a public storage unit again and I will warn anybody and everyone I meet to steer clear from such a nightmare company. My experience was absolute hell. Nobody did anything at all to fix the situation or try to help me in anyway. The employee at the facility-Deborah actually accused me of putting my code in wrong. Like I’m an idiot? I called “customer service” and they told me to call the district manager (Jamie?). The number I was provided went STRAIGHT to voicemail and I never received a callback. Later that evening, I called “customer service” back and the man on the line was very hostile towards me and said I would need to talk to the location directly. WTF? Public Storage has no corporate plan of action for a facility that is not being efficiently maintained and operated. It’s basically just like locking your stuff in someone’s garage in the ghetto. You will most likely never see it again. I consider it a blessing at this point that the place was so pitifully run I couldn’t even move into my already rented and paid for unit. I should have turned away when I saw the police report cards stacked on the managers desk. So many regrets about using this place :( I had other units rented with public storage at alternate locations and have already made arrangements to vacate those units. NEVER NEVER AGAIN.
July 5, 2019
Google Public Storage Theodore Rodriguez
July 4, 2019
Google Public Storage Jason Purv
Incredibly EASY, incredibly friendly STAFF, incredibly CONVENIENT location and process, incredibly CHEAP first month. Ron and Deborah are among the great people who made my life easier when I was kicked to the curb....
July 3, 2019
Google Public Storage Dr. Sijo Miller
Gerald is the kindest most helpful gentleman & he does a great job.
July 2, 2019
Google Public Storage J G
It's a storage. Should get a five but the place smells
July 1, 2019
Google Public Storage Karen Kirksey
GERALD IS BEST EMPLOYEE VERY!! HE MAKE SURE OUR STUFF IS WELL TAKING CARE OF, AND HE WALK YOU THROUGH EVERY STEP UNTIL YOU HAVE TO LEAVE🤩100%
July 1, 2019
Google Public Storage John W. Bedford
Ok
July 1, 2019
Google Public Storage Jr Boyty 5 . v
Gerald and Deborah are just excellent, they are very friendly and helpful
July 1, 2019
Google Public Storage Jaks Wildman
Deborah was great. Wonderful personality and very helpful!
June 27, 2019
Google Public Storage Chris Davalos
Ron is the man to go to and Jessica was nice as well
June 27, 2019
Google Public Storage Steven Burton
June 23, 2019
Google Public Storage Miguel Hernandez
Muy buena atencion
June 22, 2019
Google Public Storage Nate Felts
Gerald was amazing!
June 22, 2019
Google Public Storage Feliz Sanchez
I had a great experience at this Public Storage location. Deborah helped me on my move in day and was the absolute nicest and most helpful. My storage unit was as I requested and the property is well maintained.
June 21, 2019
Google Public Storage Jody Hester (Network Man)
The staff including Gerald has been great. However, while trying to move my stuff in, both I as well as another couple could not get either of the elevators in our section of the facility to work. Maintenance is definitely needed!
June 19, 2019
Google Public Storage Keith Moore
Alot of units are climate control
June 18, 2019
Google Public Storage Rachel Green
Gerald and Deborah have exemplary service! Very easy to work with!
June 11, 2019
Google Public Storage Sarah Madrid
Leticia was great!
June 7, 2019
Google Public Storage Amy C.
Gerald and Jim did a great job getting me settled! Polite and efficient. Clean space.
June 5, 2019
Google Public Storage Ruben Louro
June 5, 2019
Google Public Storage Marc Salas
Love this place
June 5, 2019
Google Public Storage Bessie Tassoulas
Gerald was incredibly helpful and made the process quick and easy and efficient! My second time renting space here and always pleased with it!
June 1, 2019
Google Public Storage Kevin Kruse
Deborah did an amazing job helping us get set up! Great location!
June 1, 2019
Google Public Storage David Dunn
Gerald and Leah have always been very helpful. Good service.
June 1, 2019
Google Public Storage jennifer jones
Leah was very helpful and efficient. Her attention to detail was excellent and she strategically provided the best unit location available on the facility map. Thanks, Leah for making my experience painless and worry-free!
May 31, 2019
Google Public Storage Diana Small
Laticia was awesome! Thank you!
May 21, 2019
Google Public Storage Elco Garcia
Gerald is awesome!!!
May 15, 2019
Google Public Storage Kyandra Noble
Gerald was super helpful and very upbeat! Great customer service!
May 2, 2019
Google Public Storage dig ATX
Gerald & Letecia are the best
May 2, 2019
Google Public Storage PJ Qolas
Strict, expensive. Safe.
May 1, 2019
Google Public Storage Demetrius O'Conner
Gerald has been very helpful and courteous since I've had my storage unit. He and his staff are an asset to Public Storage.
May 1, 2019
Google Public Storage Sam Elick
Leticia was great. Great service and great offering.
May 1, 2019
Google Public Storage Tiasha Norvell
Gerald is always very helpful with anything I needed
May 1, 2019
Google Public Storage Jackie Pool
Gerald is good manager
May 1, 2019
Google Public Storage Brandy Torres
Gerald is awesome
April 26, 2019
Google Public Storage Jon Tubbs
Woow!! I had such a wondeeful experience with Kim today. From the moment i walked in, she greeted me and got to work. She was very informative and friendly, took me to the unit, amd made sure my access code was in working order. Highly suggested!
April 23, 2019
Google Public Storage Greg Cadena
Gerald was great
April 21, 2019
Google Public Storage Piper Zappa
The manager was having a rough day, we were delayed by an hour. Not his fault.
April 12, 2019
Google Public Storage paloma heindorff
Amazing service. Leticia was super accommodating and helpful answering all my questions - with the added bonus of being very friendly.
April 6, 2019
Google Public Storage Hans Rudolph
Great service from Gerald! A true professional....
April 5, 2019
Google Public Storage Pedro Rosas
The property manager Gerald was very patient and helpful in setting up my first unit
April 4, 2019
Google Public Storage Hugocesar Alvarez
Dirty place!
April 4, 2019
Google Public Storage Brenette Roland
Great service Gerald and leticia
April 3, 2019
Google Public Storage Zechariah Krautwurst
Gerald was great!
April 2, 2019
Google Public Storage Lisa Kattawar
Gerald was fabulous to work with!
April 2, 2019
Google Public Storage Curtis Nunn
Gerald is one of the best. He's very customer friendly, helpful and very professional. He's a Great representative for Public storage.
April 2, 2019
Google Public Storage Gabe Martino
Clean and easy storage. Gerald is always helpful when I need it.
March 27, 2019
Google Public Storage Silvia Salas
March 24, 2019
Google Public Storage Ain’t Shit Ass Nigga
Deborah Mathis was AWESOME ! I was having a rough day but she really turned it around with her positive/upbeat attitude ! :) oh and of course, she got me in what i needed with no problem.
March 22, 2019
Google Public Storage Claire Gianelloni
Gerald was amazing and helpful! Thorough and made sure to get us the best deal possible. Very organized and efficient manager. Definitely will recommend!
March 22, 2019
Google Public Storage Leslie Garrigus
March 21, 2019
Google Public Storage Ryan Archer
Gerald was an amazing help. Never had an easier move in that this.
March 19, 2019
Google Public Storage Robert Pagan
Leticia and Gerald very kind suportive
March 16, 2019
Google Public Storage Jonathan Smith
Deborah was awesome and super helpful!
March 7, 2019
Google Public Storage ALXOC2040 (TIKO)
I moved out of the unit before the due date and they threatened to report to my credit if I did not pay the full month of March and they told me that since all my things were out I had to cancel for them to be able to rent another client, Then they made me pay for the month of March and they canceled my entry code. a very bad experience 🤦♂️
March 6, 2019
Google Public Storage Marc Anthony Salas
Gerald was amazing, when I first came in to the store I did not have all my ducks in a roll but he assisted me in trying to figure out a way to make it happen, when I thought all way lost and gone I got a phone call with good news so when I returned to facilities as I walked up you could tell he was about his job in every sense of the way informative, and customer services skills were on point I felt like I had never been here the first time and all got taken care of and I'm glad that he assisted me then rather push me you have a grate man on duty and as he had made my time here fabulous I'm sure the future renters will be pleased .
March 2, 2019
Google Public Storage Breon Green
Gerald was very helpful I would recommend this storage facility anyday
March 1, 2019
Google Public Storage Paul Tepfenhart
Gerald and Leah are great!
March 1, 2019
Google Public Storage Eugenia Garcia
Gerald is the best hard worker I know
February 23, 2019
Google Public Storage Ambika N
Adam was super helpful when we rented a unit here. Edit*** We came back to this facility to rent another unit and Gerald was great with helping us out with everything!
February 22, 2019
Google Public Storage Nik W
I don’t appreciate public storage as a company and the way they’ve handled their service with me. I called last month to ask what would be the latest date I could pay and the woman on the phone informed me that I had until the 8th of that month. I wrote this down immediately in my phone calendar and on my paper calendar. I tried to make my payment on the 5th and ended up arriving at the store too late, after they had closed. I decided, since I had time, I would be fine. I then tried to pay online the night of the 6th after work. For some reason, an account had been made for me by someone that worked at the facility without my knowing or the website was having difficulties. I couldn’t get into my account and had no way of calling any support because it was “after hours” again. I still was avoiding the stress of the situation because I had been told I had time to pay. I then called the next day and was told I would have to come up to the store to pay, as there is a fee to do so over the phone. So I drove up to the store to be informed that my payment was $21 over what I originally pay due to “late fees”. The situation was very poorly handled and I never received a call back from tech support. Definitely wouldn’t recommend putting anything here or renting from this business. If anything were to happen out of the ordinary, they would not handle it well and end up costing you more money than necessary. I’m a college student, 19, who just moved myself to Austin. I don’t have time for the added stress that poorly managed businesses like these create. Extremely frustrating.
February 22, 2019
Google Public Storage zooky gunn
Fantastic experience. Leah made the process extremely easy and painless!
February 22, 2019
Google Public Storage Rowan O'Daniels
Leah is great! 5 stars only for her, she was very helpful. I don’t appreciate public storage as a company and the way they’ve handled their service with me. I called last month to ask what would be the latest date I could pay and the woman on the phone informed me that I had until the 8th of that month. I wrote this down immediately in my phone calendar and on my paper calendar. I tried to make my payment on the 5th and ended up arriving at the store too late, after they had closed. I decided, since I had time, I would be fine. I then tried to pay online the night of the 6th after work. For some reason, an account had been made for me by someone that worked at the facility without my knowing or the website was having difficulties. I couldn’t get into my account and had no way of calling any support because it was “after hours” again. I still was avoiding the stress of the situation because I had been told I had time to pay. I then called the next day and was told I would have to come up to the store to pay, as there is a fee to do so over the phone. So I drove up to the store to be informed that my payment was $21 over what I originally pay due to “late fees”. The situation was very poorly handled and I never received a call back from tech support. Definitely wouldn’t recommend putting anything here or renting from this business. If anything were to happen out of the ordinary, they would not handle it well and end up costing you more money than necessary. I’m a college student, 19, who just moved myself to Austin. I don’t have time for the added stress that poorly managed businesses like these create. Extremely frustrating.
February 18, 2019
Google Public Storage Jessie Trejo
Deborah and Leah are the best at this property. There the ones to go to to help you. Thanks girls
February 18, 2019
Google Public Storage T
Deborah was great and friendly, she was a pleasure to deal with. I highly recommend going to this location as it is very clean and orderly as well.
February 15, 2019
Google Public Storage Gloretta Young
Gerald and his team at location 20148 have been fantastic! They've helped me with the setup rental from start to finish and have always been readily available and extremely courteous! I highly recommend this location!
February 15, 2019
Google Public Storage Jermaine Caesar
February 5, 2019
Google Public Storage Mike deezy
Mr. Gerald is a good helpful man and looks to encourage you to find the best available space as needed very helpful and thank you again..
February 2, 2019
Google Public Storage Shanley McCray
Very awesome service. Gerald was very helpful and had great convo.
February 1, 2019
Google Public Storage Kefayat Abak
Ga