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Public Storage Self-Storage Units at 8101 N Lamar Blvd, Austin, TX
Office Hours
Mon-Fri 9:30 AM - 6:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Boat Storage
- Car Storage
- Climate Control Storage
- Indoor & Outdoor Storage Units
- RV Storage
- Small, Medium & Large Storage Units
Office Hours
Mon-Fri 9:30 AM - 6:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Boat Storage
- Car Storage
- Climate Control Storage
- Indoor & Outdoor Storage Units
- RV Storage
- Small, Medium & Large Storage Units
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5'x5'Online only price$ 56/moSmall 5'x5'- Inside unit
- 1st Floor
$ 56/mo $74Best Price Label2 unit left! -
5'x5'Online only price$ 61/moSmall 5'x5'- Climate Controlled
- Upstairs/elevator
$ 61/mo $81Best Price Label1 unit left! -
5'x5'Online only price$ 63/mo
Small 5'x5'- Outside unit
- Drive-up access
$ 63/mo $83Best Price Label
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5'x5'Online only price$ 67/mo
Small 5'x5'- Climate Controlled
- Upstairs/elevator
$ 67/mo $89Best Price Label
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5'x10'Online only price$ 72/mo
Small 5'x10'- Outside unit
- Drive-up access
$ 72/mo $95Best Price Label
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5'x5'Online only price$ 75/mo
Small 5'x5'- Climate Controlled
- Inside unit
- 1st Floor
$ 75/mo $100Best Price Label
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5'x10'Online only price$ 75/mo
Small 5'x10'- Climate Controlled
- Upstairs/elevator
$ 75/mo $100Best Price Label
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5'x7.5'Online only price$ 77/mo
Small 5'x7.5'- Climate Controlled
- Inside unit
- 1st Floor
$ 77/mo $102Best Price Label
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5'x7.5'Online only price$ 84/mo
Small 5'x7.5'- Climate Controlled
- Upstairs/elevator
$ 84/mo $112Best Price Label
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5'x10'Online only price$ 87/mo
Small 5'x10'- Climate Controlled
- Inside unit
- 1st Floor
$ 87/mo $116Best Price Label
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7.5'x10'Online only price$ 114/mo
Medium 7.5'x10'- Climate Controlled
- Inside unit
- 1st Floor
$ 114/mo $151Best Price Label
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10'x10'Online only price$ 124/mo
Medium 10'x10'- Climate Controlled
- Upstairs/elevator
$ 124/mo $165Best Price Label
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10'x15'Online only price$ 136/mo
Large 10'x15'- Climate Controlled
- Upstairs/elevator
$ 136/mo $181Best Price Label
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9'x18'Online only price$ 141/mo
Parking 9'x18'- Uncovered parking
$ 141/mo $188Best Price Label
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10'x10'Online only price$ 145/mo
Medium 10'x10'- Outside unit
- Drive-up access
$ 145/mo $193Best Price Label
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10'x15'Online only price$ 147/mo
Large 10'x15'- Outside unit
- Drive-up access
$ 147/mo $196Best Price Label
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10'x10'Online only price$ 153/moMedium 10'x10'- Climate Controlled
- Inside unit
- 1st Floor
$ 153/mo $204Best Price LabelHurry! -
10'x20'Online only price$ 198/mo
Large 10'x20'- Climate Controlled
- Upstairs/elevator
$ 198/mo $263Best Price Label
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10'x25'Online only price$ 299/mo
Large 10'x25'- Outside unit
- Drive-up access
$ 299/mo $399Best Price Label
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10'x30'Online only price$ 344/mo
Large 10'x30'- Outside unit
- Drive-up access
$ 344/mo $459Best Price Label
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10'x30'Online only price$ 438/mo
Large 10'x30'- Climate Controlled
- Inside unit
- 1st Floor
$ 438/mo $583Best Price Label
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If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
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Georgian Acres Storage Units Near I-35, Highway 183
Georgian Acres Public Storage is the place to go for anyone looking for cheap self storage units north of downtown Austin.
Roughly seven miles north of downtown, this property sits at the intersection of Lamar Boulevard and U.S. Highway 183 with easy access from Interstate 35, Highway 1 and Highway 290.
If regular stops at Gus Garcia Park and Rec Center are part of the routine, why not keep all of the necessary gear, from basketball gear, sports bags, climbing shoes or workout gear for the fitness center, in one convenient location with a 5x10 storage unit at this facility?
Burnett Middle School families whose garages are filling up with boxes, tools, bikes and other bulky items can reclaim their space by renting a 10x15 storage unit to provide some much-needed storage relief.
Residents and local businesses in Crestview, North Lamar or Heritage Hills that are packing up and getting ready for a big move or relocation can use a 10x30 storage unit to store furniture, tables, chairs, desks, filing cabinets and anything else under the roof until the move is over.
Indoor storage units, outdoor storage units and the option of climate controlled storage units gives customers a great selection of affordable storage units from which to choose. Plus, there are also rental storage spaces for car storage, truck storage, boat storage or RV storage on site.
Inside the rental office, moving supplies are for sale, including furniture pads, mattress bags, bubble wrap and moving boxes in different sizes.
Consistently recognized as one of the best and safest cities to live in the country, Austin continues to be a progressive community on the forefront of technology, arts and culture. Public Storage is proud to be a part of the amazing Austin community.
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 1796)
Gerald is amazing
Excellent service by gerald
Nicole went above and beyond to help me. She made me feel so welcome. I am grateful for our interaction today
Nicole and Gerald were a great help on helping me rest my u it today. Thanks
Ni ole and getañld gratis heñp
Gerald was very helpful
Gerald the property manager was amazing and personally helped me!
Gerald, great service n very helpful
Gerald & Nicole are helpful with any questions and provide great service! Recommend
Nicole and Gerald were at help today. Thanks
Thanks to Gerald my experience was great, the store was clean giving off such a welcoming environment. I explained to Gerald how many bedrooms I was moving, and he advised me to purchase the storage pack. Which turned out to be just what I needed. Thanks, Gerald your outstanding customer service.
Great service by gerald
Gerald has been super nice and has helped me the way of my first time moving . He was able to answer and walk me threw every question I had ..
Nicole and Gerald were a great help
Gerald and Nicole were very informative and very helpful. They showed us where everything was and make sure to not leave out any details our experience was easy and went very good thanks guys definitely coming back for any moving storage needs 🤟
Gerald and nicole were a great help today w my rental. Thanks
Nicole and Gerald were absolutely awesome they really made my day Thank Y'all!!
Gerald and Nicole was amazingly wonderful with customer service 😍🤗🙌🏽
Gerald, was amazing! He was very knowledgeable, patient and kind. He gave me a walkthrough of the facility and explained everything in detail.
Nicole and Gerald were extremely helpful; Nicole took time to walk through me the property and show availability for the different units and helped me get into a space that better fit my needs. Location is proximal to multiple highways and the interior climate controlled units feel very secure and safe.
Thank you Jarrell for your help with us today! If I could give 10 stars I would.
Gerald was very helpful! Very knowledgeable and has excellent customer service.
Arlene in the office was very helpful getting me set up for my new unit. I'll use Public Storage till the day I die. Thanks, Arlene!
Tamala karanja was very nice and helpful. I really appreciate her
Great service from gerald. He was a big help.
Gerald was amazing & helped me switch storage units super quick & seamlessly!
Gerald and Nicole were awesome to help me get two storage units rented!
Fantastic service by Gerald very friendly and engaging
Gerald was fantastic
Great service from Nicole!
Good service by Gerald and staff
Great service by gerald
Gerald was very amazing!!!
Excellent service, made moving items into storage very seamless
Gerald and Nicole are super helpful and friendly. Highly recommend this location.
My first unit was too small. Nobody warned me what a huge price increase the larger unit would be. And they definitely raised the rent on me a lot while I was renting without informing me. Plus, everything I had exposed to the air ended up with mold all over it. I've had to throw out a lot of stuff. And I NEVER would've given this place my stuff if I knew all the problems. I'm left broke and with a lot of mold, and despite many attempts, I can't get any apology. Nobody at public storage ever responds to complaints. No email, no phone calls. They took my money and don't care one bit how much it ruined me. It was a nightmare, and I'm never going back.
Awesome love it so great
We have had a great experience at this Public Storage location. Gerald, Nicole, and the entire staff have been kind, helpful, and efficient at addressing any needs. They keep the property very clean and are frequently walking through the driveways and halls to make sure all is well and as it should be. Highly recommend!
Gerald and nicole were a great help
Great service by Geraldi and nicole
Great service during a stressful time. Gerald was absolutely wonderful from the beginning to end. He was super helpful,informative, and down to earth. Thank yall so much.
Great service
easy to use, quick and kind service
Nicole was super helpful 10 outta 10 service
Nicole & Gerald were awesome and mostly helpful!
great service
Gerlach was an amazing!! Needs a raise!
Omg, this dude Gerald saved the day! His customer service is outstanding! In a world where we might think customer service is dead, Gerald came through
Gerald was very helpful with giving us a tour and helping us locate our unit
Gerald was very helpful. Great customer service!
I had the storage since 2022 and it was great service
Great service by Gerald and staff
Gerald excellent worker. Very supportive and nice in communication.
Gerald was fantastic and showed me around!
Gerald helps me take care of any needs with soft spoken professional attitude and showed me step by step how to set up my account access through the app
Gerald is awesome! Great service.
Nicole was informative and helpful. I recommend her and this Public Storage for all your storage needs now and in the near future!
Thanks for ur help Gerald and Nicole
Awesome Job 10- stars
Nicole was a great little person. She gave me a piece of toast and water . I love her. She's my everything. GOD BLESS AMERICA GOD BLESS NICOLE GOD BLESS TOAST
Gerald was awesome and easy to understand very outgoing!!
I love this place It is very clean and the staff is friendly. I wanna thank Gerald and Jordan for making me feel at ease with my move.
After many, Public Storage, encounters, Public Storage in Lamar has been the easiest and friendliest experience we’ve had. Gerald and Nicole are top notch.
Mr Gerald was a big home you guys should really choose public storage 👍🏾👍🏾
Awesome place! Would highly reccomend, Jerrall was a huge help! Best public storage location
Nicole and Gerald were great people with picking out a unit today
This place is horrible THE GATE IS ALWAYS BROKE NO BODY CARES RENT ALWAYS GOES UP THE ONLY GOOD THING BOUT THIS PLACE IS GERRELD AND NICOLE TAKE YOUR STUFF AND GO SOMEWHERE ELSE RIGHT AWAY
Excelente service by gerald
Excelente service by Zaida and gerald
Gerald was very helpful and made it easy for me. He's amazing.
Gerald and Nick was very helpful!
Jerald was amazing! We got great assistance to rent out a unit. He sure made it super easy and smooth to figure this all out. Highly recommend to come when he’s working as he is so polite and respectful and didn’t make fun of us like at another storage place. Amazing!
Good service, good price, everything seems secure, and Gerald and his people are very nice.
gerald was very helpful
Good service by Gerald highly recommend
Great service by Tamala and gerald
Great service by gerald
Gerald is an excellent manager and very helpful.
Excellent service by Cleveland service good peopleGerald and Nicole
Gerald did a good job. Wonderful service
Pheonemal service by Gerald and Nicole highly recommend!!
Great experience with gerald and staff
Jarrel public manger had provided the quick service when looking for the right storge. He help with guidance for searching to find the storge when lost if needed in the future thanks.
nicole and nick make a great team they were cleaning the out side property today and looks amaming
Excellent service by Gerald and staff highly recommend
Gerald has always been excellent! Thanks to him!
Gerald has been of great service for over a year now and I’m so grateful to have chosen Public Storage to keep my things safe and sound for my return!!! Will always use public storage
Nicole very helpful ay kiosko. Thanks
Gerald was awesome. He helped me get into a great storage unit. He explained the process and went over everything very thoroughly. Thanks Gerald for your help and understanding.
Gerald is super helpful! My stuff is super secured here! Highly recommend!
Gerald is great ! Patient and took his time with me. Greatly appreciate it. The space is very clean as well.
Gerald and Nicole here have been a great help, service is wonderful and the facility is very nice and well kept
Gerald and the team have been nothing but helpful during our move!
Gerald was fantastic!
Nicole was very helpful and kind. Thanks.
Excellent customer service and very clean location. I needed a climate controlled storage unit and booked here online. When I showed up, I was confused about how to get inside the gate. I stepped in the office, and Gerald patiently walked me through how to use the app. He also introduced me to his team and told me these are the people who are always around to help if I need anything. He then walked me out to the gate to show me how to use the app to open it. He gave me the most methodical, descriptive, accurate, and helpful instructions and details on exactly where to go to load my unit and exactly how to find my unit. Later when I went to load my unit and walked inside, it looked like a maze. But I followed Gerald's specific instructions and easily found my unit. Big thank you to Gerald.
Mr Gerald and Ms Nicole were Awesome!!! Thanks for all your patience:)
Nicole and Gerald were a great help
Wonder ful service by Gerald and nick
Nicole and Gerald were incredibly helpful and made the process of changing locks super easy. They even reduced our price!
Great service by Gerald and staff
Gerald was very professional courteous knowledgeable and helpful in my time of need highly recommend
Gerald gave good service
Thanks Mr Gerald for helping me out in my time of need
Great service by Gerald and arlene
Gerald and Arlene have been extremely nice highly recommended
Donovan gave great service
Gerald was awesome I differently recommend!!!!
Gerald the property manager is the most patient and personable person I’ve met in a long time. He first took his time walking a lady with no technology ability and was super empathetic to my waiting. He then made me feel comfortable storing my personal belongings at his location! Excellent service from an exceptional individual! Blessings to you Mr. Gerald!
Good service by Gerald and aiden
Gerald was amazing on helping get the proper unit.
Gerald gets the job done right! He needs a raise for all of his hard work!
Gerald was fantastic and incredibly helpful! Everything was quick, clean, and hassle free.
Excellent service by gerald
Gerald ,Arlene ,Nick were able to help me so much with my new unit and it was my first time!
Great customer service by Gerald and staff highly recommend
Mr Gerald gave great service
Service was great! Gerald was very helpful. 10/10 would recommend.
Gerald is the best! This public storage is great. Really friendly and helpful.
Gerald he has amazing service
Second time around using this location and it will probably NOT be the last! Manager Gerald and his staff really go above and beyond to make sure us customers are taken care of to the fullest! Premises are kept super clean, elevators, doors and gates working 24/7!!! Cheers!!! 🙂
Magnificent service by Gerald and Nick great prices
Gerald was very respectful and very helpful very good customer service will recommend him to everyone.
Great service by gerald highly recommended
Excelente servicio by gerald
Grest service by Gerald and arlene
Our stuff got wet😡
I had a excelente service provide by Arlene she is awesome
Breana was very helpful and kept a smile and cool vibe while I was searching for answers.. She’s awesome!!!
Gerald the manager was awesome and helped me through the process. The only down side is the single united fo not have lights in them. Everything else was clean and perfect for me
Gerald provided tremendous service!
Greta service bu Armendáriz and gerald
👍😁
Great service by Gerald very detailed and pleasant experience
Great service by gerald and arlene
Arlene was so helpful and very kind. Great staff
Excellent service by Gerald Very professional, welcoming, knowledgeable,
Rreana was a very nice and helpful worker
Gerald did a excellent job and really good service
Gerald helped me get set up in my unit with ease! Definitely recommend.
Greta servicié gerald
Yes,the Service was great. 100%>
Great, easy service for years, never had a problem. Gerald was always super helpful.
Gerald was very helpful he helped me beyond his duty take care of my personal property.
Gerald was great
Great services by Gerald and javier
Gerald helped me with my service and was super professional and helpf!
Arlene and Gerald did great... Thank you 😊
Moving and storage is never any fun. What makes it easier is when you deal with folks like Gerald and public storage who both maintain great customer service. They made my experience much easier and stress free than I ever imaged. Thank you!!!
I have had a great service at Public Storage. Gerald was always helpful and friendly. I highly recommend!
Gerold the best customer service ever!
Excellent service by gerald
This is a great place to hold your things in safe keeping. guy name Gerald who works there is respectful, understanding and respond quickly to your needs great guy all around...will keep doing business with them
Great service by Gerald and staff
Gerald did a great job helping me set up my account and getting me into a unit.
Service was great.
Terrible Customer Service- Online it stated that I wouldn't need to pay until the day I moved in, I canceled and I still got charged and they told me the $30 would not be refunded due to me moving in which never happened since I canceled and have a Cancel Confirmation of the day I was set to move in. They are the worst. They also tried to charge me the full month when it stated online that it was a $1 to move in. The one at 8101 N Lamar is a joke.
Very poorly run place. My unit was broken into while I was out of the country and the manager made it very difficult for me to have my proxy check on my things and lock it up again. They really made me jump through hoops just to secure my unit, again all while I was out of town. Then when I was moving out I was careful to follow all their protocols for how the wanted the unit handled. After I moved out they sent me another bill for the following month, which made no sense since I specifically asked and followed their rules for contract termination. They just don’t know what they are doing or they don’t care.
Nicole was a great help always so nice and friendly. Keeps the property really clean. Best place to rent
Gerald was fantastic! Very friendly & welcoming! Thank you for your awesome service!
Jarrel and pam alot help thank you!
gerald was very helpful and provided great service!
Excellent service by Gerald very friendly!
Gerald has been greatly helpful. Knows his business
Great service by Gerald and staff
Gerald was great to work with highly recommend this site
Great service by mr getald
Nice area and fair price and the manager Gerald very helpful and insightful.
Great service by Gerald highly recommend
I just want to say thank you to Nicole she has always been really helpful when I come in to pay my bill or if I need anything else she's always been really amazing happy holidays to her and public storage thank you
Thank I Nicole and Gerald for all ur help. I guys rock.
Great job by ms tamala
Gerald and Nicole were very helpful. Thanks
Gerald and Nicole were so happy to help and found me the best unit that would work for me. If you need storage space go here and ask for either of these too. Public storage is the place to store.
Excellent service by aiden
Aiden Nicole and Gerald were a great help. Thanks
Horrible place to leave your things and no one is in the office as posted by their hours. Very unsafe location as well. Smells bad.
Had a wonderful experience at this location! Nicole was incredibly helpful and kind. Recommended! 5 stars all the way!
Thanks Nicole and Gerald for all our great service
Excellent service by Gerald
Gerald was awesome and super helpful. Everything has been very fluid and easy to handle.
Great service by gerald
Gerald and Alexandra was great and help me with all my needs
Gerald did a very good job
Excellent service by Gerald Nicole and Ms Alexandria I highly recommend
Thank you for all your help when I lost my key!!
Great service by Gerald and staff
Gerald the property manager could not be nicer and more helpful. We stayed here for years and have had no problems It's a Wonderful spot
Nicole and Nick were a great help w renting my unit today
At this facility, you will find Gerald is one of the nicest men to work with. I used public storage quite often for short-term storage and at this facility the service is top notch. Unit always clean, plenty of parking, and friendly staff. Highly recommended!!!!
Gerald and Nicole were great in the moving out process! Speedy and quick. Thank you!
Gerald was amazing help. My first time renting a storage unit and he made every step of the way super easy.
excellent service by Gerald highly recommend
Amazing store
Barrel, Aiden and Nick were great! Very helpful and professional. Overall experience was very good!
Great service from Gerald and Nicole
Great service Gerald!
Gerald is awesome at this location.
Nicole and Gerald were a great help today. Thanks
Gerald and Nicole were so fantastic and efficient to help me rent a spot. Highly recommend this location.
This is the best public storage in north Austin area from my experience. Facility is well maintained and kept very clean. Management is always available and helpful in many ways. I forgot to lock my storage unit before a long trip abroad, property manager Gerald who’s has been working here for 15 years helped me to put a lock on the unit first thing in the morning. I would certainly recommend this public storage to anyone with storage needs.
Gerald and staff have been excellent. Would like to continue using Thanks Nicole for ur help today
Nicole was absolutely fantastic and helped me for me a great unit at a great price. The property looks amazing and very clean. 10 stars for her.
Thanks Nicole you were such a big help. Every property needs ppl like her. Such a great employee. Thank you
Excellent service by Gerald
Nicole was a great help in renting unit today
Great customer service from nicole
Gerald was very helpful everything went smoothly a very clean property Go see Gerald
Nicole. Thanks u gave me white glove service. Thanks for ur help in renting u it and the merch.
Nicole was fantastic and made us feel welcomed. She made the process quick, easy, and FUN
Thank u Nicole tjanks for holding me get my late fee waived. Ur the best
Gratis service by gerald
Great service by gerald very professional
Nicole and Gerald were a great help
Excellent service by Gerald and staff
Zaida and Nicole were very helpful and professional in getting me in to my new unit today. Thanks pretty ladies.
Nicole was a great help today. Thanks
Thanks Nicole for hekping me do my ereental today. Greay job
Great service by Gerald and staff.he does a great job!!
Nicole works very hard yo kiero property very clean across they street. Tjanks
Nicole was a great help she showed me how to use the Kiosk to make a payment. Ur awesome
Nicole wasa great help w renting at the kiosk today. Machine was not working all that well but we got it done.
The Property is very clean and has good security. Gerald the property manager was very helpful and friendly.
Gerald the manager has excellent customer service. I had a problem with my storage unit. I accidentally got one that was too small and he was able to get me a larger one quickly and recommended the correct size. I wasn’t charged anything extra. They were great!
Gerald was very helpful
Everyone at this location is great. Nicole is a great person, always friendly, and a pleasure to deal with.
Great service by gerald
Mr Gerald was amazing.His professionalism is outstanding.He made our experience very pleasant.If I could I would give 1,000 stars !!!!
Great service by Gerald extremely knowledgeable and professional highly recommended!!
Service is great from Gerald and staff
Nicole helped me check out today and went above and beyond to make sure everything went perfectly. Thank you!
Thanks Nicole and Gerald for helping me reduce my rent rate. You guys are amazing. Thanks
Gerald is one of the best. I have been with this public storage for over a year and he has always helped me when needed. They are always polite at this location
Gerald was great! Very helpful in getting me set up!
Nicole and Gerald were so helpful and kind! Great experience with them
This place is great and the staff is always helpful. I see Gerald on every visit and he always welcomes me with a friendly smile and hello.
Gerald has been awesome, couldn’t recommend this storage spot more.
Horrible! The storage was unlocked and didn’t have the keys in it and the store was not open at 9:30 am as it is shown on the schedule.
Great service and units.
Super nice service 🥳
Great service by Gerald and Nicole
Gerald helped me out very kindly and was super thorough with the instructions! I recommend this location. :)
Gerald was a great help, defined recommend!
Nicole u were great. I always see u always clean the grounds. Also to see u and Gerald cleaning the unit doors show ya above the call of duty. I hope Corp sees the great job u 2 do. Thank ya for everything :)
Gerald did an excellent job helping me out! Highly recommend this place!
Great service by gerald and Nicole. They went above and beyond to make sure my needs were met. I highly recommend this facility.
Nicole is wonder always goes beyond the call of duty. The property is very clean and looks. She's very hard worker thanks for all ur help and service.
Great area, Zaida made it quick and easy to rent out a unit for my needs. Pleasant and easy to work with.
Gerald was friendly and informative! Great servcie
Thank u Nicole and Gerald are always good to me when I come into the office which is probably every other day :). Always good customer service and very friendly. 10 STARS!!!!!!! OH and the property looks amazing very clean.
missed my reservation but public storage helped me set up at another location, it is secure and accessible, and the pricing is competitive with extra space storage. Gerald and Nicole were both helpful and I would use this service again. They also went out of their way to explain the fee guidelines and how to avoid being charged for more than necessary
Gerald and Nichole have been very kind and helpful.
Gerald went ubove and beyond the call of duty he truly was great
Property is nice & secure! They make the process easy for renters to move in. They also offer free cart rentals to help move in, just need to leave your ID at the front desk until returning it. Gerald was awesome! He was very friendly & gave me a tour of the property while explaining all the features of the facility.
Great service by gerald
Good place. ..good service
Great service by gerald
Louis and Nicole were very helpful w renting. Thanks
Louis and ni ole were great
Nicole was was awesome. I’m a long time renter and she help pick out a another unit for me. Thanks
David and nicole were very helpful and nice. Thank u
David and Nicole were an amazing and a great help.
Javiort and Nicole did a Greta job getting me a unit anf gixed our last minutos problema
Javier and Nicole were a great help. Thanks
Nicole was great in helpme w all my questions and other things. Thanks
Thank you Gerald and Nicole! great service and help. appreciate it
Nicole and gerald seré Greta
Gerald and Jordan were extraordinary helpful getting me into a new unit when there were issues with our lock. Thanks for your help! Edit: second unit at this location and still excellent service! Thanks Gerald!
Excelente service by gerald
Five Star service from nicole and Cam
Cameron was great help! Friendly staff amazing Customer service!
Had a very pleasant experience at this location today with Gerald. Great customer service and helpful. Thank you for your help and making sure we were takin care of. Definitely recommend this location.
Gerald helped me so much with the right sized unit and great customer service!
Nicole and Gerald were a great help at the last minute
Excellent service by gerald
Jerald, thank you for helping me!!!!
Gerald gave good customer service and had a f riendly attitude.
Good service by Gerald and nicole
Nicole was a great help. Thank you
Great service by Gerald been dealing with him for years
Nicole. Was a great help w wonderful service thanks a bunch Gerald was a great help w all my questions. Will definitely recommend to others
excellent service & clean property compared to others i’ve been too, nicole was a great help
Gerald was super helpful! The facility was clean and had plenty of carts to use to unload and load! Highly recommend!
Good service by gerald
Gerald was great. Extremely helpful and knowledgeable about availability and accommodating my specific needs. Took extra time to show me the unit and assist w access gate. I wish everyone in every industry was this customer service driven. It was a pleasure doing business with Gerald.
Nicole and Gerald were a great help. Thanks
This Public Storage is GREAT! The buildings are spacious, there's plenty of parking and the staff are helpful. Gerald was especially great and ensured I was taken care of while moving things out of my apartment and into my unit.
Gerald was very helpful! Highly recommend.
Gerald was great! Thank you!!
Too expensive!! Sorry about the review that I put but to my was surprised that went up in a month $60 without notice, the manager reached out to me right away and very kind promise to review my account, he knows that I have years renting at this place. Understand that rents go up but not this much.
Awesome service from Nicole! Made things easy for us.
Great customer service from Nicole! Made our visit extremely easy for us!
Nicole great customer service
Mr Gerald was great and never did I have to get in my feelings
Gerald and the team at Public Storage were so helpful. I always felt safe going there and felt that my belongings were safe and secure. Thank you!
Good customer service by Gerald
Great service by gerald
Nicole was a great help w renting a unit at another location. Thanks
Adele and Nicole were incredible employees! Went above and beyond. Helped even after closing time.
I had a great experience getting my unit set up. Gerald was kind, informative, and expedient. I will definitely recommend this service!
Good service bye gerald
Gerald and Nicole were a pleasant help and thorough when showing me around the property. thanks y’all!
Nicole was a great help renting a unit at another location. Thank u
Thanks Nicole. Great service as always
Great service by gerald
Gerald had a good customer service
Gerald and Shelley were great
Mr.Gerald really good customer service
Shelley and nicole were great
Nicole was lovely to work with! Very kind and accommodating and willing to answer my questions!
It started out great. We have a large and medium shed on the same lot. I needed to sort out my shed and the management was very agreeable. But staff changed alot. You never knew who to talk to . SEEMED LIKE TOO MANY CHEIFS NOT ENOUGH INDIANS. And then this happened . Our rates went sky high . Our pay day changed to the middle of the month causing us to almost lose everything. They refused to change our pay date. And when we almost lost everything they cut both our locks off and took inventory . Why would you have to cut both locks? I was told it was their policy. Which I found out it wasn't. We paid therm for two weeks they kept their locks on . The inside storage shed had their lock on there for 3 months. . Deceptive Practices suit waiting to happen. Then the worst thing ever. The guy that's been stalking me in the shed next to us knew that the shed was in my husband's name. And he knew that we almost lost everything. Why does my stalker weird this info at me? Anyone want to enlighten me
Thanks For Nicole Andrew about telling me to get nice storage in North Lamar and 183 location area with a good price and good amount and I’m very happy anniversary to them hell today
Nicole was very helpful pleasant pleasant and accommodating thank you so much
Nicole is always helpful and nice when I come in to pay. Thank you 😊
Thank u Nicole for all ur help
Gerald was extremely patient and helpful when I changed units multiple times. He is knowledgeable and extremely helpful. Consider yourself lucky if Gerald is working when you check in.
Gerald was so nice and helpful in getting us a storage unit that would fit our needs. Thanks Gerald!!
Great storage facility. Gerald was very helpful in the process and made it such a pleasure to rent here.
Gerald, thank you so much!
Nicole and Gerald are so nice and genuine everytime I stop by they always have a smile on their faces and always help me with whatever I need
Nicole was a great help this morning
NIOCLE IS THE GREATEST. AWESOME CUSTOMER SERVICE. VERY PROFESSIONAL.
Great service by gerald
Excellent service by gerald and staff very clean facility
Nicole did an outstanding job for me in getting me the unit that I needed! I would definitely use them again for future storage needs! Thanks for everything!
I cannot recommend public storage located at 8101 N. Lamarr in Austin more highly. Particularly because of the help of Nicole, he was one of the managers there. She went above and beyond the call of duty to help me out regarding my store room. It was very much appreciated and she is a credit to the organization.
Sue was super nice helping me get the best storage to fit my budget, so glad i came here.
Awesome customer service, additude & professionalism from Sue, great patience with changes. Definitely ask for Sue 👍👍👍⭐️⭐️⭐️⭐️⭐️
Sue showed me how to get there, and all the stuff they had available. Definitely recommend this place.
Gerald and sue gave great service
viejo. Service by Gerald
Gerald was excellent
Gerald and Nicole there are everything you need from storage unit associates. Super helpful!
Great service by gerald
Fantastic!
Very helpful great customer service by Gerlad
Absolutely the worst storage facility I have ever used, it was virtually impossible for me to get access to my unit on the 3rd floor. After attempting my access code twice for the elevator, I was then prompted with access area unavailable. After an hour of fighting with the employee at the front desk I finally got my stuff, NEVER EVER use public storage.
Very quick and friendly customer service
Great service by Gerald was a 100 percent efficient showed me everything I needed
Gerald and the staff are super helpful and accommodating. Great service, great rates, best rental experience I've had.
Nicole was a great help
Other than one employee that is always rude to people and has lied about fees... The place is great. The only thing I would change is his of access... Should be 24/7
Gerald gave great service
Nicole and gerald were a great help thanks
Gerald and Nicole were very polite and professional. They were both very informative and patient
Excellent service by gerald
Zaida helped me today and was extremely patient with my situation and was very attentive. I highly recommend!
Thanks for ur help nicole
Nicole did a great job thank u
Nicole and Gerald were a help. Thanks
Gerald was accommodating and helpful through the entire rental setup process!
Gerald gave great fast and friendly service no complaints
Friendly, helpful staff. Convenient and secure. I rent my space online. It was so easy!
Poor service, employees dont know how to operate. Seems like they found the cheapest labor to run the place. Filthy.
Place is a disaster. Poorly ran location. No ones ever in the front.
Gerald was awesome and very helpful with our needs
Gerald was great and friendly in helping me navigate moving and storing my stuff. I definitely recommend !
Lamonshianna and Gerald Great service, highly recommend :)
Thank you Pam and Jerald... Appreciate yall taking care of me... Great customer service...
Gerald and Pam were so nice and informative. Pam took the time to show us around and inform us of everything we needed to know. The place seems secure and safe!
Great service by Gerald and staff
Great service by gerald
Great customer service from Nicole
Gerald has given great service
Nicole triple A service
Nicole was such a great help and find me the right size unit for a great price she can help me download the app to make getting in and out of the property a lot easier and faster I really appreciate all your help thank you so much
Spacious storage and friendly service!
Nicole and Zaida were so helpful and made the whole process so easy! This location is the most convenient.
Gerald was very pleasant and informative. It was a pleasure to work with himz
Gerald is a great help he’s a lifesaver!!!
Mr Gearld has Given me Good customer Service Thanks public storage
Gerald gave great service
Gerald has gave good service
Gerald and Nicole gave great service
Excellent service by Gerald
Gerald was super helpful in getting my unit closed out and squared away. Really like him!
Gerald and the rest of the staff here are great- always friendly and helpful. The facility is always clean and everything works. Refreshing compared to other storage facilities I have used.
Gerald is awesome honestly very helpful and the facility is super clean
Great customer service! Gerald and Nicole were a huge help! Would definitely recommend this storage location to others!
Great worker helps when needed.
Nicole was a great help.
Nicole was very helpful and answered all of our questions
Gerald has been great
Lamonshiana was awesome! 5 star service for sure!
Lamonshianna was very helpful and nice . 5 stars !
Gerald was great good experience
Nicole and Gerald were absolutely wonderful! Super fast service and both very friendly! Highly recommend this place!
Clean inside units. Friendly and helpful staff. This place is making my move so much easier.
Nicole excellent customer service. very grateful.
Gerald was very patient and informative.
Nicole was extremely helpful in solving our dilemma. An angel of sorts
Nicole and Gerald did a great job helping me rent unit. Thanks
Nicole gave really good service
Great service thankyou gerald
Nicole was great!
Nicole gave great service
My experience was so amazing. 3aida, was really great. We went thru like 5 units and she was so kind and professional to show me everything. Thank you for your help. 5 stars
Gerald have a great customer service and great personality thanks for your service.
Gerald was awesome! He answered all my questions, took me for a tour and helped me with the app download that was giving me trouble. Highly recommend!
Gerald was great met our needs and help us get ready to move during this difficult time
Gerald was amazing ....first time using a storage unit and he walked me through the process. Super helpful!
Thank you to Zaida muy atencion
gerald always gives great service
**update 11/3** Just got confirmation that not only are they still charging me for this spot, but that there actually is footage of my property being stolen and both the on-site manager and the district manager have seen it. They just lied to the police and said there was none. Confirmed with APD that they were advised by this location there was no footage at all. Went to the location, my code does not work(because I canceled the spot the day my property was stolen), all the lights are off, the doors are all locked, and no one is there. **update 7/16** Got a call from APD today through which I learned that the security cameras on this property are non-functional and surveillance footage cannot be obtained. Basically, I paid for a secured storage facility but got the equivalent of leaving my property in my own front yard. My property was stolen from this location yesterday, which is fenced with a gate code. When I explained to them that the property is fenced, gated, and access controlled to prevent theft, (which is why I chose this location) the property manager advised me they can't control who goes in/out, because 'people just tailgate'. They have footage of the person who stole my property driving right through the front gate (my property is large and unmistakable). All I need is the license plate number to add to the police report before my property is gone forever. They refuse to provide the footage or any other assistance of any kind. I called the corporate number and once they determined which store, they simply transferred me back to that store where I watched through the window as my call was ignored by the desk manager and went to vm. To clarify, he was standing there and watched it ring until vm picked up. I called a second time, and once I confirmed name/account number, I was hung up on outright. I filed a police report and I am now currently being forced to wait to see if a police officer can show up because they won't let me see the footage of my own property leaving this facility. If your property is of any real value to you, I'd recommend finding somewhere else who's "security" isn't just something they say.
UPDATE: I was told that I would pay this amount every month but that wasn't the case. I understand that I signed the documents but I asked many times how much I would pay a month, if there were any extra fees that I should know about and it wasn't until I started getting charged extra that I was told the payment would increase (on top of an insurance fee that I wasn't told about). Like I said, I signed the documents but If you appreciate doing business with a company that likes to hide certain information from their customers, this place is for you. Original review: Reserved the unit through the phone, arrived at location and Nicole got all my questions answered and completed the paperwork very efficiently.
Jerald was professional & helpful.
Gerald was amazing. Really heplingful. Really appreciate him
Gerald was very helpful. Highly recommended.
Gerald the best manager!
Pam was easy to work with and went above and beyond to make sure I was taken care of.
Gerald and Lucille were helpful and Friendly
Tyrone was very helpful today! Excellent service
Gracias zaida x el servicio
Ms. Nancy was very helpful and informative.
Gerald was extremely nice & excellent service!!!
Gerald is awesome! Super friendly. Very detail oriented.
Muy buen servicio gracias Zaida y les puedo recomendar el lugar y el servicio
Gerald was super nice and went above and beyond to help us get our trailer into the space.
Zaida gracias por el excelente cervicio que nos brindó el día de hoy 100’/, recomendada muy amable excelente cervicio GRACIASSSSSSSSS
Friendly professional
Mr.Gerald , was very knowlegeable and and excellent customer service.
Gerald was fabulous and a gentleman! Great service!
Gerald was great. Highly recommend
Gerald is professional friendly provides helpful information. Zaida also is the same. They are quick to help problem solve.
This was the worst experience at this location. The manager Gerald needs more management training and must realize he just an employee for public storage not the owner. So I decided to call district manager Jordan with my problem I had trying to resolved and even worst experience. Employees reflex on management but both need more training. Lord forbidds tomorrow you out of a job and stuck out. Take a little more consideration for the tenants after all we are the ones that pay yalls paychecks
gerald is very helpful
Gerald & Zaida have been amazing. We were recently displaced from a house fire and they’ve made the process as easy and affordable as possible. Thanks so much!
Affordable, secure, and everyone there is friendly and helpful
Gerald was a great representative along of help thank you
Gerald gave good service
Gerald is an excellentworker and ha e always been happy with when service is needed great job man
Zaida was super friendly and helpful. She took the time to work with me to find the right unit and make sure I was super happy. Would definitely recommend. Fantastic customer service!
Gerald was extremely helpful!
Gerald gave good service
Gerld helped me find the perfect size unit and was amazing to work with through the entire process. Stellar customer service!!
Gerald has been great everytime I have gone in, and I really enjoy the facilities. It enables me to free up space in my house.
Gerald was fantastic!
Gerald and staff have been great
Rats invaded the unit during my very short one month stay. I was charged an additional 211.20 over what was owed. My belongings were chewed by rats and I was robbed.
A little pricey.
Deborah gave great service
Gerald has been amazing for years! I’ve had a space for too long and moved away a long time ago. Gerald has been incredibly helpful, accessible, professional, and very kind all this time.
Gerald has given me good service
Deborah provided fantastic service, great facility
Pam was a great help. Good customer service & very politeful.
Pam made check out very easy and smooth!
Jerald was awesome!!
Gerald's been great and helpful!
Gerald was very polite and courteous.
Gerald was really helpful
Gerald was great! Amazing service. Quick and easy to access storage.
Deborah and team were awesome and so accommodating during the rental process. You can store your stuff here and be worry free. I tell all my friends and co workers to call them for storage or relocation needs.
Gerald Is a very good customer service people person very enjoyable to be in his present..
Gerald was welcoming and helpfull
Gerald is great! Very helpful. This place is locked down like Fort Knox.
Gerald and Deborah are lifesavers. They’re incredibly helpful with any special accomodatipn I’ve asked for and done so with a smile on their faces. Kudos you two for running a tight ship. You have happy customer here. A+++
Deborah was very helpful and professional
Gerald and staff were great!
Gerald was a great help and got me what I needed!
Manager Gerald was great! Super helpful and seamless move in.
Had a really easy and great time with Gerald renting storage today
Gerald was extremely helpful and polite throughout my move-in process. The facilities were clean and my unit was ready when I arrived
The property manager Gerald was incredibly helpful with getting my unit set up. His customer service skills were excellent. If you chose to store here and Gerald is on duty you can rest easy knowing that you are in good hands.
shoutout ms. deborah!
Gerald
Jerald was easy to work with. Quick Nd through
This was an amazing service. The people are real and kind. I appreciate Deborah who helped me get set up, and definitely would rent from them again!
Amazing service from Gerald!
Gerald and his team were super helpful, patient and kind to me and my family during these challenging times. Great customer service! Would be happy to work with again!
Gerald was great, excellent service and very attentive.
This is the well I haven't been to too many storage facilities but wow the elevators smell ,the place is rundown and dirty oh and I dont think its climate controlled it's really hot on our floor
Gerald was very helpful and professional.
Gerald was excellent
Gerald is extremely helpful!
Gerald has made my first storage experience a joy. Yes, a joy! As well as all other staff, of course! Any problems I created for myself.. lol... he was there to remedy. Thank you, Gerald and thank you, Public Storage!
Gerald has always given me great service
Gerald has provide d me with great service
Update: I received a call the following Tuesday from the district manager who explained that the manager was present and had somehow gotten confused and called a different customer and that’s why I wasn’t called back. Property managers may not be in the office for hours at a time or respond due to walking around the property for security purposes. Came in at 2:35 pm and the office should be open until 5pm. Elevator is out of service and it says to contact the property manager. Called the property manager no answer. Another customer had given her license to check out a cart and had to leave without getting it back. They have the doors propped open with weights though so you can carry stuff up the stairs. When I tried the online support they simply said to call the manager. They can’t do anything or try to contact them. Basically you are on your own. You have one phone number and that’s it!! See the screenshots. If you want to put your stuff in a place where you have to use the stairs, can’t get a hold of anyone and have no customer support then this is the place for you. Taking my stuff out as soon as I can. This place is horrible. Grabbed some screen shots to cover the great customer service before the chat restarted itself. I was there for about an hour and did not see the manager at all and did not receive a call at all that day from that property.
Gerald always gives me good service
Gerald Great service very professional. Very Helpful. Easy going Kool Dude
Couldn't get into the parking lot on Friday night with my rented truck full of belongings due to a broken access gate. Their solution? "We'll have someone call you tomorrow." Had to rent a hotel. And also a different storage unit because they will never get another penny from me. Cherry on top - no one even called me the next day! I waited till Almost 1 and gave up waiting. I had to call them to cancel.
Gerald was super helpful. Never had any problems with our three storage units here. Elevators can get busy and the other tenants aren't always great but the facility and staff are always nice!
GERALD is always helpful and welcoming
Gerald was very helpful in every aspect highly recommended
GERALD HAD GOOD CUSTOMER SERVICE.. WHEN I WENT
Gerald and staff give me good service
Gerald was a great help!
Nicole was super helpful and helping getting me and 3 other family members rent units. We had a fire.
Gerald made the process of moving in really easy and was also super thorough. I got to see different sized units which made it easy to select what’s best for me. I’ll definitely continue to use Public Storage for my needs!
Gerald was very helpful
Gerald was very informative, kind, helpful, and polite!!
No cats to use. Once you learn the elevators is fine
Nicole was very helpful and attentive
Gerald was so helpful as I moved in and out of the storage facility during my cross-city move. He made the overall experience super seamless!
Gerald was helpful and helpful
Gerald is very helpful and attentive the storage all together is very nice and clean
Gerald and staff have given me excellent service
Gerald was awesome and helpful. Great safe location as well!
Custodia servicios has bien good bueno gersld
Mr.Gerald is a very genuine person who cares about the renters, we need more people in service like him.
gerald has been doing a wonderful job always kind happy to do business with him
Very nice and helpful Gerald ❗️
Gerald has given me excellent customer service
April Martinez was so nice and professional . She helped me get a storage unit fast and hassle free. Great business ! Thanks !
Great experience! Gerald is great. Takes good care of the place.
Deborah was so kind and helpful!
Zaida & Gerald has been Awesome with their customer service, and l will definitely use Public storage again if needed.
Gerald was a great help! Came here by accident and well thanks to his helpful attitude I go to the correct facility down the street! Thanks a lot Gerald.
Gerald was excellent and efficient. Would absolutely recommend using this facility.
Gerald was super friendly and helpful getting my set up. Great facility!
Great service! Gerard is very helpful.
I had a great experience with public storage the manager was awesome in customer service jerald meet my every need n was fast n easy thank u so much.
Deborah helped me to check in. Very easy process and she was really helpful and friendly!
Deborah was pretty efficient and helping me out and explained everything quick and easy
Natalie, Deborah and Gerald were super helpful :)
Once again Public Storage at 8101 NLamar has the best customer service I have experienced in a long time. It hasn't mattered who is at the desk, when Gerald isn't there you talk to others who are awesome. Today it is Natalie and awesome!
Very helpful and friendly!! Great explanation of rental details. Thank you !!
I've used public storage for years and I needed help getting my unit moved to Austin. Zaid helped me look at several different units until I found exactly the unit I was looking. Thank you again!
Zaida was very nice and helpful and helped me understand all the policies and move in procedures!
The staff there is friendly and professional. The customer service is exceptional. I needed a storage since my house was damaged with the winter storms. I called several locations, looked online and was thrilled to finally find a large, climate controlled space on the first floor not too far away.
Gerald was amazing really went above and beyond to helps us with the right size and price storage
Gerald was helpful and good customer service
Gerald
If you're needing a storage this is the first place I'd recommend. There service is great. Deborah and Nattlie were both a very good help. Thank u ladies for everything
Great service. Gerald and the rest of the staff have been very helpful and kind.
The manager Gerald and all of his staff have been Awesome!!! They are very helpful. We have had storage here for about 5 years. Would absolutely recommend them.
Customer service is terrible and they don't care about their customers or their possessions and even though I'm out of state they make me pay an additional huge fee to accept payment with my debit card and I'm not even sure that's legal I wouldn't suggest these people to anyone
Gerald was very helpful.
Gerald provided excellent service. He showed me alternatives to my original reserved unit, recommended packing materials, explained all details of the contract, and kept the interaction friendly and casual throughout.
Storage was great. Gerald especially was awesome. Best friendly customer service. Unfortunately had to move out since i have moved location. But strongly recommend it here.
Deborah was great and helped me with everything I needed. Thank you so much for your service.
Deborah nos dio un buen servicio muy amable y buena atención gracias
Deborah is the best!
thank you zaida for the great service.
Debra had great customer service! Thank you Debra
Gerald was helpful at each step of the way. Thanks for the assist!!
Deborah was a great help!
Deborah gave very good customer service!!
Deborah was nice,helpful,repectful....
Great service!!!
It was so easy to set set up with the best price for the space I needed. And both times I've been on site, Gerald, the property manager, has been so kind and helped me with all of my storage needs. Definitely recommend renting from this location :)
I LOVE THIS PUBLIC STORAGE because for one it's always clean, the management team is always respectful, very helpful and knowing how to speak so that you will know what to do, Mr. Gerald is very nice and polite and he always making sure you are ok with the space you have and always asking if you are ok with the service that has been provided that's why I came back to this public storage location. Thanks Mr.Gerald.
Gerald is outstanding
Gerald is the man! Awesome service, super nice and he remembers people and names instantly. He’s clear and makes sure you have everything you need!
Very Nice lady name nattlie very good customer service and will recomend to others.
Natalie help in what i want in storage spaces and her customer service was helpful very nice person.
Gerald gave me fantastic service! Very polite!
Zaida was very polite and friendly help me out real good
Very helpful! Deborah made the process extremely easy. Recommend for any new renters.
Everyone is friendly
I have been using this storage location for several years. The manager Gerald and the staff have always been very helpful and provide excellent customer service. Great overall experience!!
Gerald was awesome with customer service and a genuinely nice man!
Deborah and Gerald were so kind and got us the best storage
Gerald was wonderful and provided great service
Gerald was so so helpful and very knowledgeable!! Highly recommended
Great service Good location
Gerald is always friendly, helpful and professional!
Gerald has provided excellent service at all times
Deborah and Zaida was totalmente awesome, helado us genial a good ynit for the right price.
Gerald was happy to help!
Great service laida and Deborah
Zaida and Gerald where great to work with!
Great experience
Gerald has been a great help with every thing I've needed help with. If you need a storage go and ask for Gerald.
Gerald was very helpful!
Gerald is always very helpful and provides great service!
Gerald and staff give good servive
Gerald nice and hade all i needes in and out in 5 mins thank you so much happy. Christmas
Gerald is always helpful whenever I come to the location whether it’s for questions or simply making a payment.
Great staff! The property manager really knows what he's doing. Clean climate controlled units. Easy in & out loading with a big space outside the elevators.
Miss Deborah is the best very helpful very smart lady
Had a space here for 2 years now and every time I've dealt with management they have been great up to par even help me get discount on my rental rate. Thanks Gerald!
Great Service. Gerald the property manager is kind and helpful.
Very good person an good customer service thank you zaida
Zaida and gerald are excellent, great customer service.
Jerald - Was great, thanks!
Gerald and all the staff have been super helpful and friendly!
Gerald was really helpful and awesome :)
Beware of this public Storage stolen. It's happened to my property storage today. Someone broken to my storage and stole most valuable goods. There are no security camera located at outside storage. I suggested to install outdoor camera on drive way for more security. Management said they can't do that. I feel that Public storage management do not care about safety and security of customer property. Everything is on your own, claim for insurance and police report. There are many customer complaint about stolen in this location.
Good
Very nice and friendly staff
Gerald and Deborah are the best. Thanks very much!!!!
Gerald helped me complete my online reservation initially booked through a third party with the utmost of friendliness and patience. Very reassuring in advance of temporarily storing our household items during our upcoming renovation. Thank you Gerald!
Gerald he was awesome very kind made this so easy
Gerald gave us excellent customer service!
I would like to start by saying that this is a great location, all my information was emailed and texted to me as promised. Kim and Gerald helped me change my reservation date when I forgot to do it online .. Today I couldn’t locate my storage unit, Gerald actually took the time to show me exactly where it was and gave me instructions on securing my unit and keeping up with my keys. I really appreciate everything !!
Gerald was of great help identifying what I needed for storage. Very friendly and knowledgeable.
Best place to store your stuff, never had an issue with any of the staff. The property manager Gerald is amazing at his job and only offers top of the line customer service aside from that he is fair and is genuinely concerned with any issues you may have. Property is always clean and secure.
Mr.Gerald is a damn good service provider. Thanks
Gerald is very friendly, helpful, courteous & professional.
Gerald is great! Took care us in looking for other storage unit options. Very help!
Great experience with Gerald
Gerald was helpful
Clean, well maintained storage facility. Even saw a security guard doing rounds while I was there.
Kimberly was very friendly and informative. She was fast and efficient. Best location I have come in contact with. Thanks Public storage on N.Lamar.
Gerald was great and very helpful. Well ran storage facility
This place is clean, climate controlled, safe, and very well run. The next time we need storage, we're going nowhere else.
Had a wonderful experience with the property manager, Gerald. F Very professional, knowledgeable, and great customer service.
Gerald was friendly & helpful!
Very nice guy he help me a lot
Mr. Gerald is very kind friendly, He does his job perfectly with a great attitude. I and my Family enjoy his storage, Location very much.
Gerald was extremely helpful in helping me find a unit that would fit my needs.
The online prices are the way to go. Summertime is more costly, of course. No contracts, always monthly is ideal. Gerald was very helpful at checkin. Covid considerations are appropriate.
Geatld. Was very professional and curitious.i have a reasured faith that my belongings ate in a great safe place with access quality.
Gerald was great during my moveout
Debra was great. Made sure I even got a right size room. Very helpful
Gerald and Debra were amazing. Great customer service. They were very accommodating and would 10/10 recommended.
Gerald and Kim were incredibly helpful and friendly!
Gerald kind man, very welcoming. Great easy moving:)
Place constantly trys to upsell and force extra charges on you.
Thank you Deborah! You made it easy!
This is a great centrally located facility. I’ve rented here about 5 years and by now Gerald (the PM) and I know each other by name. You can tell Gerald knows the place and the renters and keeps tabs on all the goings on. Thanks for a great experience!
Gerald and Debra were super helpful
Gerald provided excellent customer service and was like talking to your next door neighbor!! Back again!! Deborah did an amazing job!! She helped me through the process and make it super easy to re-up my storage space!!
I arrived late (15 minutes before closing) and I was worried that I wouldn't be able to set up my storage unit before closing. I talked to Deborah, who went out of her way to help get me set up and help move my furniture. She had great energy and friendly.
Gerald was great and helpful today!
Deborah was great at helping us out and getting us into our storage unit. She answered all of our questions!
Kimberly was great! Such a nice and helpful experience all around. :)
Kimberly provided excellent service and helped us reserve our storage needs :)
Kimberly was extremely easy to work with and very considerate and efficient. Five star service! I highly recommend anyone to ask for her to help them out!
Kimberly was super! Easy to work with, knowledgeable and helpful. This Public Storage is great. Clean facilities, great support.
Kimberly was super helpful and made this process so easy! Highly recommend!
Deborah is so sweet and went out of her way to help me during my move-in process! She made sure to go over all the details and answered any questions or concerns I had. Because of her help, it made the process so easy and stress free.
Deborah was very nice and a great help!
Thank you for your service Gerald!! We appreciate you.
Great service from Deborah
10/10. Deborah was very nice and helpful! Recommend!
Kimberly is a really valuable employee for this company. It is obvious that she works very hard to provide the best customer service she possibly can. I went to get a storage unit I had reserved online last Monday, the 13th. She helped me find one that was better fit for my budget and, although she met obstacles along the way of helping me with this, she stuck with it and went above in beyond to provide me with exceptional service. Because of my experience with her I have recommended Public Storage to multiple friends who will also be needing storage in the next couple months. It is difficult to find good customer service. I find that people rarely care enough to put this much effort into helping a customer. I am extremely impressed by Kimberly’s work ethic and care.
Everyone I have talked to here has been helpful and courteous. Gerald has twice now found a 2nd unit for me that is convenient to my other unit. I appreciate that as he could stop at the 1st one. I enjoy talking with the staff here. Gerald always makes sure I know where the new unit is located
Outstanding Customer Service!
Gerald was an excellent guy, explained everything up front got a good deal with him. Thank you Gerald
Awesome storage facility. Gerald is great!
Great service.
Kimberly was awesome! Super personable and made the check in process so easy! Thank you!
Charlie was the best! Values customer service and helped me understand my options as a first time customer.
Gerald is a great manager who makes everything easy to process.
Gerald had amazing customer service, I recommend coming here!
Deborah was very helpful and answered all of my questions!
Fantastic to work with
Charles and Gerald did a fantastic job giving me information for my new unit!
Gerald was friendly and helped show me the unit and get everything set up ahead of time. Good experience.
Gerald provided excellent service at this location! Would definitely come back to this location again.
Gerald and Deborah were amazing!
Deborah is the best! Opened the store up on time and was super friendly and awesome, even though she had some IT issues she made it work!
Thank you Gerald and Trina!! Great service and kind and helpful treatment.
Deborah was so helpful and nice.
Gerald was very helpful
Deborah did very well and made sure I was satisfied and happy I definitely would recommend whoever's needs a storage to come see her
Excellent
April and Gerald where very helpful great attitudes and awesome .
Gerald was awesome.....Great customer service....
Gerald has been a great service for me today. Very knowledgeable and great customer service.
Gerald took care of us. Best deal around and addressed all my concerns.
Gerald did a great job with customer service and was helpful with my singing up. Thank you
Tomando ventaja de la situación actual de Texas Taking advantage of the situacion in Texas should be ashamed. If you have money companies treat you right!! From now as a costumers we should take services from companies that really cares Harto de companias que si les pagas a tiempo te tratan bien, si tienes dinero te tratan bien. Como si uno no pagara dinero por late fees Por 150 de un mes quieren mi storage lleno. For 150 dlls you will lose a costumer as soon i can take my stuff out. I will pay you!! And I don't want to talk with nobody of you company PUBLIC STORAGE NOW I KNOW YOU DONT CARE TEXAS
Booked a reservation for later this month. Every time I spoke with Gerald, he was always really nice and professional and answered my questions very politely. Called today and spoke with Debra. She was quite rude and unprofessional from the start, and got very frustrated with my questions ("This is what people don't understand!" was her response to one) - and then literally hung up the phone on me. I've since canceled the reservation. Don't work in customer service if you can't be polite and professional with customers. Debra lost Public Storage my business today.
Gerald is great!
Gerald was incredibly helpful and friendly!! Would highly recommend.
Gerald was very kind and helpful
Gerald, helped us to the extreme and made sure we found the perfect storage. The original OG, he deserves a raise!
Gerald have excellent service
Sara was truly amazing and so helpful!!
herald are a nice person very good service highly recommended
Gerald
Great service!
everyone was really nice and super helpful :’)
Thank youll for your help
Was very helpful moving in!
Terrible place
Gerald great. Very friendly extremely helpful
Deborah was great and friendly with her service! Highly recommend!
Deborah and Adela were the the best, helpful and went that extra mile.
Gerald was amazing. Patient and great customer service. Highly recommended.
Thank you Gerald for the phenomenal service!
Gerald great customer service. Help Satisfied My needs.
Gerald was great!
Mr.Gerald was very helpful with alot of questions I had. I highly recommend renting @ this location.
Gerald has always been great, super helpful. Site always kept very clean and well maintained.
Gerald handled his business with a smile
Great customer service! Made my reservation online and things went quick and easy once I got there. Did all the electronic stuff plus unloaded a carload in ~30 mins. Thank you, Gerald!
Great
Exelente si tienes una compañía y nesecitas guardar erramientas o cosas que no quieras en tu casa porque te estorban
Deborah is amazing!
Rented a unit for business and the staff was excellent. Also had really competitive prices. Super nice facility.
Adela fue muy amable muy excelente su servicio y muy servicial
Mia and Gerald were super helpful. Great move in and rental experience so far.
Gerald and Mia were extremely helpful in getting me set up with a unit the same day I needed it unexpectedly!
Very friendly Deborah helped me out a lot and I'm on a time limit so very awesome service!!
Deborah and Gerald were great with helping me out today -- made the process very quick and easy. Good quality unit :)
Clean storage. Reasonably maintained
Mia and Deborah were fantastic helping me today at the last minute. I was completely streesed out and they helped calm me during a stressful day of moving. Thanks so much girls!!!
Deborah was very helpful!!
Great service , clean storage unit. There is always an excess to the place . 10x10 is large enough for quantity of 3BR . The price was cheap . Great service
Gerald has been extremely helpful though out my stay here above and beyond normal customer needs
We wanted to downsize and move units, which I thought would be expensive and/or a huge hassle? Public Storage on North Lamar is the best, AMand made is simple. SO CUSTOMER FRIENDLY. Gerald the manager totally rocks at his job.
Adela was the best she got everything done for me fast and she was very personable and professional if you looking for someone who has a smile and makes everything easy and was great at explaining so there was no hidden fees ask for Adela she the best worker I have seen at public storage
Deborah was of great help today showing unit and explaining everything throughyl. Great customer service ⭐⭐⭐⭐⭐
Gerald was friendly and good customer
Gerald showed me around, nice place, great service.
Gerald was extremely helpful, allowing me to set up a reservation later than normally taken. I was in an unimaginable, last minute bind and he made the process easier than I could ever have expected, thoroughly answering my questions and concerns, anticipating my needs, all while maintaining a genuinely kind, compassionate, approach-ably professional demeanor. In order to assist me he ended up staying late, gladly taking care of my needs, where I never felt rushed or that I was an inconvenience. Watching him multitask, taking ownership of additional situations that arose from renters, never leaving me to feel ignored, impressed me greatly. I wish I had more employees with the dedication, intuitive and impeccable customer service skillss, and knowledge of product. I honestly, can’t say enough good things about Gerald, other than he deserves a substantial raise or promotion for all that he doe.
Adela Gerald awesome very polite
Gerald has been great
Gerald: Bery nice with people n courtesy to people personality
Gerald was fantastic! I highly recommend this place. :)
I would have to say Mia is the perfect example of customer services she went above and beyond so I could have a smooth transition ....Shouts out again to Mia at Public Storage!!!!!!
Gerald have Excellent Customer service he Explain everything to me about the Storage Also Policies n we both have a good talk about foot ball LSU#1
Good Storage space and Ron was very helpful with finding the best unit.
Gerald and Ron were very nice guys
Brian and Gerald were great help. Thank yall for the excellent moving experience.
Signup is painless. Friendly helpful staff
Gerald was extremely informative and over just great.
Gerald was awesome. We also chatted about his trip to Los Angeles.
I've been have my unit here for bout 1 an 1/2 years and i never had a bad experience mr.Gerald has always given me good customer service i would recommend this facility u will be taken care of.
Debra & Gered did a good job on they services today thx u
Gerald: This brother is the realist, I seen him in action......guy was very rude to him and he never lost his cool.
Horrible service the property manager had a attitude for no reason at all, I will definitely be taking my business somewhere else ASAP!!!
Great customer service by Ron!
Friendly staff. Well kept grounds.
Awesome service!
Gerald did a great job setting up my storage unit
Gerald was a great help
Gerald was super helpful!
Deborah was awesome and made the whole experience real smooth and easy!
Gerald is an excellent mgr. Very professional and courteous.
Deborah,Gerald there are very sweet caring people.
They changed our doors and locks, and then refused my wife access to our unit who is on the lease to have access. Very frustrating
Gerald helped us pick out the exact size locker we need for our stuff and saved us money from our previous facility. Very helpful and accommodating
We got great service from Ms Deborah it going to enjoy seeing her when we visit.
Gerald has been very helpful in accommidating me with a storage unit. Great location, great price, great service
Gerald has been thorough and very curtious and considered to my needs while ive been at Public Storage. Thank you Gerald. God Bless!!
Very helpful and accomodations. Great customer service.
Gerald is always helpful and responsive. Not to mention respectful. Great place!
Gerald has been a help to me and is always professional
Ron and Gerald were professional, personable and got me all set up. Went anoce and beyond making sure unit was the right size.
Debrah was nice and she had good manners .
Gerald the manager of the public storage rental, was very very helpful in explaining to me about the system of renting my first public storage unit. He thoroughly explained every detail of the rental agreement and further was knowledgeable and friendly to make my decision easier and quick. I’ll recommend others and feel confident that they’ll be in good hands a get great service. I’m glad I came to this rental to experience and satisfaction of my decision to rent a unit. Thanks Gerald for all.
Gerald is fantastic! Very helpful
Entran a robar a los storage y uno paga aseguranza y al final la asegura no responde el gerente es un pesado si quieren perder sus cosas renten aquí pero si valoran mucho sus cosas busquen un mejor lugar
Deborah and Gerald great people fast service thanks alot
Gerald was very attentive and informative. He knew what I needed before I did. I would definitely recommend this storage facility to others.
Gerald I've been very professional and help me out with everything I need very patient he's a blessing
Gerald was good and kind to me a outstanding person
Deborah was very helpful and knowledgeable of all info i needed. Deborah was very polite she stop what she was doing to put my concerns first.
Gerald has given me great service
Gerald is amazing!
Great experience overall. Quick and painless check in.
Great service
Gerald very helpful and great customer service
Excellent customer service! Highly recommend this location for all your storage needs. The units and facility are clean and secure. They also have all sorts of packing materials, boxes, tape, etc. I am new to the area and was looking for a place to store my stuff while I find permanent housing. Gerald spent the time to walk through my options, provide tips and clearly explained every to me. He also introduced me to his onsite team. Bonus points - he is a huge sports fan :) Go here if you have storage needs in Austin.
Gerald was great, he went above and beyond and provided great customer service.
Gerald was great
Ron was a great help. Very informative and courteous.
Gerald was very helpful. I got everything I needed and it was quick. I recommend =)
Great Customer Service...very helpful
I've been keeping my things here for the last two years and I've had two different storage areas. I find the staff to be extremely helpful, going above and beyond their duties at all times. If you want great service here talk to Gerald the manager, or Miss Deborah, and Adela. Excellent employees who do a remarkable job
Ron is the go too guy great customer service.
Gerald very nice & great customer service thank yu so much gerlald
Gerald was nice.
Friendly and knowledgable staff, very clean facility. Great rental experience.
Gerald was a wonderful rep and got us in and out
Joseph was very helpful helping me checking out
Property Manager Gerald was a delight to work with. He asked questions to make sure the unit would meet my needs, and provided a thorough orientation on how to access the space, billing, etc. A great experience!
Gerald helped us out a Ton!! He had amazing customer service and was very helpful uncovering my needs quick and easy!! 10 stars!!!!
Let start with customer service ....horrible The manager big heavy set guy is the ring leader of the chaos on the property. Our storage was broke into days before Christmas of 2018 which all our kids Christmas presents was stolen along with a long list of things we payed for the insurance in which we wasn’t Compensated nothing so my kids had no Christmas at all . So months later we found our selves in a financial bind and it led to us too separate momentarily so even though I was on the file I wasn’t allowed access to my belongings and my stuff was lost without being informed when the auction took place to recover my family heirlooms and all my kids baby memories I am devastated by heartless malicious people who work there who allow people too live on the property and know them by first name basis but wouldn’t allow me to save my own belongings I wish I could talk to someone higher up the food chain in command to see what could be done or all is lost!!!!!!
Gerald was very nice .
Deborah jeral are the best
Gerald and Deborah were super friendly and helpful. Easy process! Great price!
Great check in and rental experience.
Excellent customer service . I have 2 storages and Gerald is my favorire Public storage manager
Gerald has been very available to us, flexible and has provided excellent customer service in accommodating our needs...Thank You!
Gerald provides the most help of all with our experience at PS. Ray
Gerald and Ms. Deborah are fantastic! They have been very helpful and friendly and always very professional! Great service all around!
The best of he best
Thank you so much Deborah and Ron for the wonderful experience. Moving can be a hassle and the team at public storage N.Lamar took a bit of stress off either their wonder attitude. Thanks PS
Gerald was fantastic and got me setup with the needed storage.
Needed more space than the old unit had and this location (#20148), newly remodeled, seeming brand new and very sharp looking, ended up giving us a great deal on way more space for only a few extra quid. On top of that, the staff (Yay Deborah!) was friendly, happy, upbeat, engaged, interested, and really helpful in reviewing different plans to get the most bang for the buck. Deborah provided us much relief, helping to get this accomplished and we’ll sleep better tonight with it off our minds. My new favorite storage place and staff, by a long shot.
clean, new and modern facility with very friendly staff. Shout out to Deborah for awesome service!
I rented a unit with Gerald today! He went above and beyond what my expectations. This was the great storage rental experience ever!
Gerald was very respectful and have great customer service
Deborah is a very nice person and helpful and friendly. She takes the time to see that everything is doing well at public storage.
Just checked-in to this place a few days ago and I'm totally satisfied. They have a lot of options for storage units, all of which are clean and nice with reasonable prices. Staff members are really friendly and helpful. Ron and Gerald made the check-in process very easy and pleasant. Would surely recommend.
Ms. Deborah is the bomb!
Debra was amazing!! All super friendly and property is neat and clean.
This was the perfect landing spot for my stuff in between house for nearly a year. Amazingly kind staff and clean and well run facility. Conveniently located and easy to load unload. I’d definitely use this location again!
Very great customer service and polite staff. Such a welcoming environment. Willing to use for future reference
My experience at Public storage has been absolutely amazing. Gerald has always been there with a professional attitude combined with an eagerness to assist me with anything I may have need of. Mr. Ron is an expert at helping put a smile on my face even when I've had a tough day. All the staff there are very professional and add their own wonderful attributes to each one of my experiences. I would promptly recommend Public Storage to anyone looking for a safe and secure place to store their belongings because you will recieve much more than just a storage space, you will also enjoy a wonderful experience as they will graciously share with each customer vitues that no amount of money can buy.
Gerald is awesome. Always friendly, courteous and polite. Lets you know about and when there will be changes. Having a great experience with renting my storage unit.
Un exelente servicio es confiable y el personal es muy amable # geral tanks
Debra and Gerald are excellent job with us
Gerald was amazing and so helpful, highly recommend!
Gerald customer service skills is the reason why i stay here at public storage way he treats me and other customers.
Gerald provided wonderful customer service he informed me and my boyfriend with all the information we needed in regards to are stay with public storage.
Geraldine's management team has done a real fine job thank you
Great customer service from Gerald thank you I’ll come back again
Gerald has always been polite n given great service.
Grat customer service grerald
Gerald and Ron were great! They’re really knowledgeable and helpful.
Gerald
Gerald has excellent customer service. A kind gentle sir
Ron really helped me out with fitting my storage needs. Thanks Ron, you the man!
Ron is awesome He is the best customer service representative I have ever dealt with at this location.
We were downsizing lockers for our organization and the process was incredibly smooth and easy, Ron was incredibly helpful and friendly and made everything much easier given some of the issues we’ve had transitioning before.
Gerald he is the best customer service at all Thank you
Had an amazing experience getting a unit today. Thanks to Deborah at the front desk for making moving into a unit effortless!
Ron was very helpful in finding us a storage unit fit for me and my roommate. The process was quick and easy even though we came in last minute.
Gerald was very helpful. He was very detail.
Gerald and his staff are great! They provided everything that we needed.
Gerald and Ron were a great help, got my unit pretty fast and they call me every time I have a delivery or help me with the questions. This location is pretty good to store anything without having to worried about your stuff, highly recommended!
Gerald was great! Very friendly and helped me with my needs.
Gerald and his staff have always been very helpful with any questions that I have had in the past. He is always prompt and professional.
Gerald was AMAZING!!! ;~)
Ron, Gerald, Deborah were very helpful!
Ron and gerald did a wonderful job with assisting me. Recommend using and will go there again if need be
Ms. Deborah and Mr. Gerald displayed excellent and professional services. I recommend to anyone and everyone!! Thank you Mr. Gerald and Ms. Deborah!!!
My man Gerald is a papa that catches people that sleeps inside storage lockers. A down to earth man with great customer service!
Great service
Deborah was such a pleasant associate and was determined to help me with my moving needs! She was exceedingly nice!
Ron was a great help! Very knowledgeable and helpful to us. Will definitely use this place again and reccomend go friends.
Gerald gave me such great customer service!
Gerald 10/10 really nice guy and makes sure you know what you’re paying for
Gerald was great. Super fast service.
Great customer service, very helpful and informative. I appreciate the help!
Great experience with Gerald. Kind and courteous throughout.
Gerald was amazing in helping us find what we needed to find! Fast and easy service, and helped us out a lot with pricing! If you ever need a storage unit, ask for him, best customer service I’ve had in a while!
Gerald gave great customer service!
Gerald did a great job with me today. very friendsly and good communicator
Gerald was absolutely great. Along with great conversation he was very clear that my belongings would be safe and secure. I was in and out of there within 15 minutes
Deborah was so helpful when I came into the store looking for a unit!! she recommended me a 10x15 which was perfect and even gave me a promotion!! Gerald also helped me out with a mattress cover!! Grat service and so friendly!!
Jereme and Gerald were fantastic, and helpful- and this facility is clean and spacious plus a great cost for the space!
The facility is clean and well-kept. The staff seemed very organized, and had me in and out with a new storage unit in just a few minutes. Gerald in particular went above and beyond by helping coordinate a dolly for me to use overnight. Moving is no fun, but this was a pleasant experience.
One of the most well-groomed facilities in Austin with a staff that impeccable in the pursuit for Quality Service and we thank them for that
Excellent storage facility. Very professional staff and a clean premises. Ask for Deborah!
Was helped out by Gerald who made sure I was set up nice. Mostly affordable and overall great customer service.
Gerald was super helpful; very accommodating!
Gerald was super helpful and made my first time renting experience super easy and stress-free!
Great service and very friendly!
Gerald is fantastic
Not bad for the first time doing these they helped me get boxes n picking the right storage
Gerald waaaaas amazing!!!
Gerald and Ron have been great. Really quick and personal service. Thanks!
Gerald was very helpful, informative and pleasant to interact with!
Gerald was very helpful, great customer service
I have used this location multiple times in the past and it was my first choice for storage for some recent needs. Thank you Deborah for your great customer service.
WARNING WARNING WARNING DO NOT RENT A UNIT HERE.seriously please do yourself a favor and RUN. It’s unsafe, understaffed, broken, and very dirty. I drove to Austin the day b4 my scheduled move from Houston to make sure there would be no issues with my move into a storage unit July 6th. I drove 4 hours to make sure I would already have access to my unit when my hired (by the hour) movers arrived. The morning of my move, when I arrived at the facility I had secured the day before, I was unable to access the unit due to BOTH elevators being non functional. Nothing was done by management to rectify the situation. Luckily, I had reserved a backup unit at another facility (obviously run by a more competent company) just in case. I can’t believe public storage treats people this way. If I hadn’t had a backup plan to deal with the negligence of public storage I would have been out the money (over $500) for my rented truck, movers, gas, my time, my family’s time, not to mention the $50+ dollars that was scammed from me for a month of rent at an inoperable public storage facility....I WILL NEVER rent at a public storage unit again and I will warn anybody and everyone I meet to steer clear from such a nightmare company. My experience was absolute hell. Nobody did anything at all to fix the situation or try to help me in anyway. The employee at the facility-Deborah actually accused me of putting my code in wrong. Like I’m an idiot? I called “customer service” and they told me to call the district manager (Jamie?). The number I was provided went STRAIGHT to voicemail and I never received a callback. Later that evening, I called “customer service” back and the man on the line was very hostile towards me and said I would need to talk to the location directly. WTF? Public Storage has no corporate plan of action for a facility that is not being efficiently maintained and operated. It’s basically just like locking your stuff in someone’s garage in the ghetto. You will most likely never see it again. I consider it a blessing at this point that the place was so pitifully run I couldn’t even move into my already rented and paid for unit. I should have turned away when I saw the police report cards stacked on the managers desk. So many regrets about using this place :( I had other units rented with public storage at alternate locations and have already made arrangements to vacate those units. NEVER NEVER AGAIN.
Incredibly EASY, incredibly friendly STAFF, incredibly CONVENIENT location and process, incredibly CHEAP first month. Ron and Deborah are among the great people who made my life easier when I was kicked to the curb....
Gerald is the kindest most helpful gentleman & he does a great job.
It's a storage. Should get a five but the place smells
GERALD IS BEST EMPLOYEE VERY!! HE MAKE SURE OUR STUFF IS WELL TAKING CARE OF, AND HE WALK YOU THROUGH EVERY STEP UNTIL YOU HAVE TO LEAVE🤩100%
Ok
Gerald and Deborah are just excellent, they are very friendly and helpful
Deborah was great. Wonderful personality and very helpful!
Ron is the man to go to and Jessica was nice as well
Muy buena atencion
Gerald was amazing!
I had a great experience at this Public Storage location. Deborah helped me on my move in day and was the absolute nicest and most helpful. My storage unit was as I requested and the property is well maintained.
The staff including Gerald has been great. However, while trying to move my stuff in, both I as well as another couple could not get either of the elevators in our section of the facility to work. Maintenance is definitely needed!
Alot of units are climate control
Gerald and Deborah have exemplary service! Very easy to work with!
Leticia was great!
Gerald and Jim did a great job getting me settled! Polite and efficient. Clean space.
Love this place
Gerald was incredibly helpful and made the process quick and easy and efficient! My second time renting space here and always pleased with it!
Deborah did an amazing job helping us get set up! Great location!
Gerald and Leah have always been very helpful. Good service.
Leah was very helpful and efficient. Her attention to detail was excellent and she strategically provided the best unit location available on the facility map. Thanks, Leah for making my experience painless and worry-free!
Laticia was awesome! Thank you!
Gerald is awesome!!!
Gerald was super helpful and very upbeat! Great customer service!
Gerald & Letecia are the best
Strict, expensive. Safe.
Gerald has been very helpful and courteous since I've had my storage unit. He and his staff are an asset to Public Storage.
Leticia was great. Great service and great offering.
Gerald is always very helpful with anything I needed
Gerald is good manager
Gerald is awesome
Woow!! I had such a wondeeful experience with Kim today. From the moment i walked in, she greeted me and got to work. She was very informative and friendly, took me to the unit, amd made sure my access code was in working order. Highly suggested!
Gerald was great
The manager was having a rough day, we were delayed by an hour. Not his fault.
Amazing service. Leticia was super accommodating and helpful answering all my questions - with the added bonus of being very friendly.
Great service from Gerald! A true professional....
The property manager Gerald was very patient and helpful in setting up my first unit
Dirty place!
Great service Gerald and leticia
Gerald was great!
Gerald was fabulous to work with!
Gerald is one of the best. He's very customer friendly, helpful and very professional. He's a Great representative for Public storage.
Clean and easy storage. Gerald is always helpful when I need it.
Deborah Mathis was AWESOME ! I was having a rough day but she really turned it around with her positive/upbeat attitude ! :) oh and of course, she got me in what i needed with no problem.
Gerald was amazing and helpful! Thorough and made sure to get us the best deal possible. Very organized and efficient manager. Definitely will recommend!
Gerald was an amazing help. Never had an easier move in that this.
Leticia and Gerald very kind suportive
Deborah was awesome and super helpful!
I moved out of the unit before the due date and they threatened to report to my credit if I did not pay the full month of March and they told me that since all my things were out I had to cancel for them to be able to rent another client, Then they made me pay for the month of March and they canceled my entry code. a very bad experience 🤦♂️
Gerald was amazing, when I first came in to the store I did not have all my ducks in a roll but he assisted me in trying to figure out a way to make it happen, when I thought all way lost and gone I got a phone call with good news so when I returned to facilities as I walked up you could tell he was about his job in every sense of the way informative, and customer services skills were on point I felt like I had never been here the first time and all got taken care of and I'm glad that he assisted me then rather push me you have a grate man on duty and as he had made my time here fabulous I'm sure the future renters will be pleased .
Gerald was very helpful I would recommend this storage facility anyday
Gerald and Leah are great!
Gerald is the best hard worker I know
Adam was super helpful when we rented a unit here. Edit*** We came back to this facility to rent another unit and Gerald was great with helping us out with everything!
I don’t appreciate public storage as a company and the way they’ve handled their service with me. I called last month to ask what would be the latest date I could pay and the woman on the phone informed me that I had until the 8th of that month. I wrote this down immediately in my phone calendar and on my paper calendar. I tried to make my payment on the 5th and ended up arriving at the store too late, after they had closed. I decided, since I had time, I would be fine. I then tried to pay online the night of the 6th after work. For some reason, an account had been made for me by someone that worked at the facility without my knowing or the website was having difficulties. I couldn’t get into my account and had no way of calling any support because it was “after hours” again. I still was avoiding the stress of the situation because I had been told I had time to pay. I then called the next day and was told I would have to come up to the store to pay, as there is a fee to do so over the phone. So I drove up to the store to be informed that my payment was $21 over what I originally pay due to “late fees”. The situation was very poorly handled and I never received a call back from tech support. Definitely wouldn’t recommend putting anything here or renting from this business. If anything were to happen out of the ordinary, they would not handle it well and end up costing you more money than necessary. I’m a college student, 19, who just moved myself to Austin. I don’t have time for the added stress that poorly managed businesses like these create. Extremely frustrating.
Fantastic experience. Leah made the process extremely easy and painless!
Leah is great! 5 stars only for her, she was very helpful. I don’t appreciate public storage as a company and the way they’ve handled their service with me. I called last month to ask what would be the latest date I could pay and the woman on the phone informed me that I had until the 8th of that month. I wrote this down immediately in my phone calendar and on my paper calendar. I tried to make my payment on the 5th and ended up arriving at the store too late, after they had closed. I decided, since I had time, I would be fine. I then tried to pay online the night of the 6th after work. For some reason, an account had been made for me by someone that worked at the facility without my knowing or the website was having difficulties. I couldn’t get into my account and had no way of calling any support because it was “after hours” again. I still was avoiding the stress of the situation because I had been told I had time to pay. I then called the next day and was told I would have to come up to the store to pay, as there is a fee to do so over the phone. So I drove up to the store to be informed that my payment was $21 over what I originally pay due to “late fees”. The situation was very poorly handled and I never received a call back from tech support. Definitely wouldn’t recommend putting anything here or renting from this business. If anything were to happen out of the ordinary, they would not handle it well and end up costing you more money than necessary. I’m a college student, 19, who just moved myself to Austin. I don’t have time for the added stress that poorly managed businesses like these create. Extremely frustrating.
Deborah and Leah are the best at this property. There the ones to go to to help you. Thanks girls
Deborah was great and friendly, she was a pleasure to deal with. I highly recommend going to this location as it is very clean and orderly as well.
Gerald and his team at location 20148 have been fantastic! They've helped me with the setup rental from start to finish and have always been readily available and extremely courteous! I highly recommend this location!
Mr. Gerald is a good helpful man and looks to encourage you to find the best available space as needed very helpful and thank you again..
Very awesome service. Gerald was very helpful and had great convo.
Ga