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Address

4202 Santiago Street
Austin, TX 78745

Office Hours

Mon-Fri 9:30 AM - 6:00 PM

Sat-Sun 9:30 AM - 5:00 PM

Phone

512-634-8466

512-634-8466

800-688-8057

800-688-8057

Gate Access Hours

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Climate Control Storage
  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site
  • Small, Medium & Large Storage Units

Office Hours

Mon-Fri 9:30 AM - 6:00 PM

Sat-Sun 9:30 AM - 5:00 PM

Phone

512-634-8466

512-634-8466

800-688-8057

800-688-8057

Gate Access Hours

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Climate Control Storage
  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site
  • Small, Medium & Large Storage Units
Close Location Details View Location Details
Reserve TodayMonth-to-Month Rent, No obligations
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    5'x5'
    Online only price
    $ 65/mo
    Online only price
    50% off first month rent
    Small 5'x5'
    • Inside unit
    • 1st Floor
    $ 65/mo $86
    Online only price
    50% off first month rent

    No Obligation

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    10'x5'
    Online only price
    $ 80/mo
    Online only price
    $1 first month rent
    Small 10'x5'
    • Inside unit
    • 1st Floor
    $ 80/mo $106
    Online only price
    $1 first month rent

    No Obligation

  • New

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    7'x10'
    Online only price
    $ 102/mo
    Online only price
    $1 first month rent
    Medium 7'x10'
    • Inside unit
    • 1st Floor
    $ 102/mo $136
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    10'x10'
    Online only price
    $ 110/mo
    Online only price
    $1 first month rent
    Medium 10'x10'
    • Inside unit
    • 1st Floor
    $ 110/mo $146
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    5'x12'
    Online only price
    $ 116/mo
    Online only price
    $1 first month rent
    Small 5'x12'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 116/mo $155
    Online only price
    $1 first month rent

    No Obligation

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    12'x15'
    Online only price
    $ 189/mo
    Online only price
    50% off first month rent
    Large 12'x15'
    • Outside unit
    • Drive-up access
    $ 189/mo $252
    Online only price
    50% off first month rent

    No Obligation

  • Save Impression

    10'x20'
    Online only price
    $ 224/mo
    Online only price
    $1 first month rent
    Large 10'x20'
    • Outside unit
    • Drive-up access
    $ 224/mo $298
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    12'x20'
    Online only price
    $ 248/mo
    Online only price
    2nd Month Free
    Large 12'x20'
    • Outside unit
    • Drive-up access
    $ 248/mo $330
    Online only price
    2nd Month Free

    No Obligation

  • Save Impression

    10'x30'
    Online only price
    $ 323/mo
    Online only price
    2nd Month Free
    Large 10'x30'
    • Outside unit
    • Drive-up access
    $ 323/mo $431
    Online only price
    2nd Month Free

    No Obligation

  • Save Impression

    12'x30'
    Online only price
    $ 385/mo
    Online only price
    Large 12'x30'
    • Outside unit
    • Drive-up access
    $ 385/mo $513
    Online only price
    1 unit left!
    Limited availability

    No Obligation

Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.

East Congress Storage Units Near Ben White and I-35

Tucked away in the southwest corner of Interstate 35 and Ben White Boulevard is this East Congress Public Storage, with self storage options to tackle nearly any size load.
Five miles south of downtown and easily accessible from Highway 290 or Highway 71, a 5x5 storage unit can be a great place for folks commuting from the south side of town who need somewhere to hold small business or personal items.
A 10x15 storage unit can easily fit a couch, end table and armchair when it's time to revamp the living room furniture in a home near South Manchaca, while a 10x30 storage unit can hold everything inside a five-bedroom home near Franklin Park during a planned project or when an unexpected situation arises.
Indoor storage units, outdoor storage units and climate controlled storage units come in a handful of different sizes, providing multiple storage rental options. The rental office sells various packing supplies, including moving boxes, rope, tape and packing peanuts.
The property is open 7 days a week and entry to the storage area features keypad-code access for customer convenience.

At Public Storage, You'll Always Find...

  • Keypad Access
  • Friendly Staff
  • Month-to-Month Rent
  • Moving Supplies Available
  • Free Parking
  • Well-Lit Facilities

Reviews ( 477)

May 27, 2023
Google Public Storage Samantha Romo
Jessica R was super helpful and made the experience so easy and fast!
May 25, 2023
Google Public Storage Peyton Tavarez
great customer service thanks jessica
May 8, 2023
Google Public Storage Angel Skipping
Clean, Affordable, nice. Manager is awesome, very helpful, very polite.
May 1, 2023
Google Public Storage fatima parra
I recently visited this location the property manager Jessica was super amazing she was very helpful and went above and beyond to meet my needs I'm very pleased I will definitely be returning 100% recommend
April 29, 2023
Google Public Storage Randall Soliz
Continued great service..Jessica
April 29, 2023
Google Public Storage Cecilia Tena
Jessica was amazing very professional and answer all my questions - was very easy to communicate with - great personality Jessica was awesome
April 28, 2023
Google Public Storage Victor Zavala
Great property, Celeste was really helpful!!!
April 19, 2023
Google Public Storage Ryan Simkins
I've never had a storage unit before until getting one here and it was the best experience I could have had! Jessica who oversees this property was the most helpful someone could be to me! She went above and beyond out of her way in every way she could. If you have any questions or need any help, Jessica is the best person for the job!!
April 18, 2023
Google Public Storage Andrea Kennedy
Great property. Jessica was a great help
April 17, 2023
Google Public Storage Cody Roberts
Jessica was so helpful, nice , funny , and she knows this property inside and out. Jessica definitely makes me feel safe with all my stuff here. Thank you Jessica
April 17, 2023
Google Public Storage Stephanie Joy
Jessica has been so helpful and made my experience with getting my storage unit easy, quick, and hassle free. Best experience with a storage property! I love the app features as well.
April 8, 2023
Google Public Storage Taylor Wilsboro
Jessica Rios is the most wonderful, fantastic, funny property manager! Thank you so much!!!
April 1, 2023
Google Public Storage Nicky
March 25, 2023
Google Public Storage Charles Houghtling
Judy and Jessica were great
March 25, 2023
Google Public Storage Maria Crowley
Jessica and Judy were super helpful with setting up my storage rental! Thank you!
March 25, 2023
Google Public Storage John Tovar
The customer service is awesome!
March 24, 2023
Google Public Storage Gabriel Guild
Judy was great! I thought she was the manager but she informed me that she wasn't. Public storage has the best employees, they are very helpful and professional.
March 24, 2023
Google Public Storage m Rod
This is an awesome facility. It is always clean and looks sharp. The young lady Judy who was behind the desk is always so friendly and helpful. I will definitely be recommending this facility to others.
March 24, 2023
Google Public Storage David Stinson
Judy was super welcoming and knowledgeable, great service!
March 22, 2023
Google Public Storage Fyb Rico
Had to find a storage last minute. Jessica R was the best customer service rep I had encountered in years. Right on!
March 18, 2023
Google Public Storage Neha Gupta
Good experience so far. At 4202 Santiago Austin. Thanks Jessica n Brianna.
March 17, 2023
Google Public Storage Kota Graziano
Very quick and efficient, Judy deserves a raise!
March 16, 2023
Google Public Storage Brenda Dunmon
Judy
March 14, 2023
Google Public Storage Tazio von Diehl
Jessica and Breanna provided excellent service
March 14, 2023
Google Public Storage Blanca Vazquez
Jessica and Brianna helped me with questions I had about storage. Great customer service and super helpful.
March 10, 2023
Google Public Storage Phillip Montano
Good service
March 10, 2023
Google Public Storage Daniel Diaz
Great attitude very professional
March 4, 2023
Google Public Storage Lucas Ip
Jessica R. Was super nice and very helpful. She made the whole process super easy
March 2, 2023
Google Public Storage Truth and Integrity Warrior Michelle Angelic
Times are tough and the cost of living keeps increasing. Public Storage has the best price with great customer service. Under the stress, these things matter! Good people! Good price! Thanks Judy for making this process so simple!
February 26, 2023
Google Public Storage Rio Banks
Jessica is awesome & Susan was great Help
February 22, 2023
Google Public Storage Joanna Lozano
One of the most easiest places to come to when you need a storage unit easy set up friendly staff very clean and I love the security system Jessica is the best knows her stuff and is a delight to speak with
February 22, 2023
Google Public Storage Jesse Soliz
Susan and Jessica are hands down a power team got me situated a great price and had answers to all my questions made my wife very happy witch made my day awesome people come see them for your storage needs great prices and friendly people love this place
February 14, 2023
Google Public Storage TrillYungGent
Jessica was very helpful and gave a 5 star experience
February 8, 2023
Google Public Storage Lisa Salazar
Jessica Ríos was very nice and super helpful made everything so easy
February 8, 2023
Google Public Storage Rico Ruiz
I don’t like going out in public nowadays but had to get a storage due to unfortunate recent events and Jessica R made my experience swift and easy. She even asked how my day was and made me feel important. Thanks Jessica!
February 8, 2023
Google Public Storage Sasha Paredes
Kudos to Jessica R. She was busy cleaning the units and immediately stopped what she was doing to help me and even had a great attitude and smile on her face. I appreciate that so much.
February 8, 2023
Google Public Storage Anna Hernandez
Jessica is awesome, thank you..continued great service...
January 30, 2023
Google Public Storage O Blanco
Greatest costume service, when in rent my unit online I don’t understand the process so manager walk me thru is all, I want to said Tks to Jessica.
January 28, 2023
Google Public Storage Paula Leija
Jessica is very helpful and fast service plus she speak Spanish I recommend this place.
January 26, 2023
Google Public Storage Angelo Mantova
Jessica was very nice and helpful on helping me find the right unit.
January 25, 2023
Google Public Storage Brannon Schuster
Great service and friendly management!!
January 18, 2023
Google Public Storage Tony Schum
Jessica and Judy have helped me several times and will actually take the time to call their customers for follow up! They are awesome!!!
January 16, 2023
Google Public Storage Dawn Pace
January 9, 2023
Google Public Storage Stephanie Lucia
Jessica and Judy were amazing and so helpful! Great service!
January 4, 2023
Google Public Storage Elijah Nelson
Jessica is a wonderful person and customer service rep, and great leader for this location. As she worked with me to handle any issues that arise, I have watched her do the same for others. Amazing , and public storage is lucky to her representing the company in such a way.
December 17, 2022
Google Public Storage Nardeah
Jessica and her trainee were very helpful and kind, and made the renting process extremely simple.
December 3, 2022
Google Public Storage Trini Gattica
Jessica, great customer service
November 25, 2022
Google Public Storage Kevin
The two Employees are really cool , went over and above and I was just asking for directions. Keep up the good work ladies.
November 20, 2022
Google Public Storage Kathia Rodriguez
November 7, 2022
Google Public Storage Douglas George
Jessica is always available to help us no matter what the problem might be!
November 7, 2022
Google Public Storage Natalie George
Management is the best!! They are so helpful
November 5, 2022
Google Public Storage Blues & Corduroys
November 1, 2022
Google Public Storage Eric Beltran
Jessica was very helpful and was prompt and courteous great service
November 1, 2022
Google Public Storage Doug George
Great facility! Jessica keeps the place clean and tidy. Have been using these storage facilities for a long time.
October 26, 2022
Google Public Storage Dejion Lynch
Jessica and Amber were amazing. They were really helpful and kind as well. Thank you for the great service
October 22, 2022
Google Public Storage Mel Berrelleza
I been at this location for a few months and Jessica been on top of everything I could give more stars I would she always has a great attitude if you call this location ask for Jessica !!!!
October 10, 2022
Google Public Storage Michael Fox
Customers service at its best!!! Jessica was amazing!!! Friendly, informative, and a pleasure to interact with! Thank you
October 8, 2022
Google Public Storage Amber Barron
By far a great Experience! Jessica was such a great Help in getting me all the information I needed and got me the best. Definitely 10 out of 10!
October 5, 2022
Google Public Storage Jessica Kennedy
Visited the property today to get prices. Office is clean and property manager Jessica is really informative and professional! I will definitely store here in the future.
October 5, 2022
Google Public Storage Johnny Mendez
Thank you Jessica for your great service and hospitality! Everyone should rent with you!
September 27, 2022
Google Public Storage Xiaojun Wu
Jessica helped us a lot on finding the most fit and affordable storage unit! 5 stars for Jessica!
September 25, 2022
Google Public Storage Selina Rios
Excellent customer service!! Clean facility, smooth experience. Would recommend to everyone! Kudos to Jessica R!
September 24, 2022
Google Public Storage Jaylon Ellison
Shout out to Jessica at public storage, she was really helpful, thanks again.
September 20, 2022
Google Public Storage Jeremiah Haddix
We stored here for about three years, no problems at all whatsoever during the entire time. Jessica was absolutely phenomenal. Made the close out process seamless. Thank you again
September 3, 2022
Google Public Storage Voa Homes
Jessica was an absolute blessing to work with! She provides the best costumer service in USA.PERIOD. I would highly recommend this location, specifically for the management . I recommend Public Storage to anyone needing storage for your business.
August 28, 2022
Google Public Storage Maia Davenport
Jessica was amazing! So helpful
August 3, 2022
Google Public Storage DeSean Payne
Had an easy and efficient move into my storage unit. Jessica was absolutely amazing, she was helpful and very knowledgeable. she made the whole experience seamless and stress free. Thank you Jessica!
July 17, 2022
Google Public Storage Andria Garza
I’ve used storage spaces before and this has been my best experience yet. Jessica went beyond to help with the best options for me and discounts available - Excellent customer service, I would highly recommend this public storage!
July 12, 2022
Google Public Storage Drew Hill
Jessica at Public Storage has been very helpful. I have moved units, multiple times, and she has helped me out tremendously. Public Storage has been very flexible for me in my move down to Austin. Clean facility, reliable safety, excellent customer service.
July 11, 2022
Google Public Storage Ken Wood
Jessica was very informative and friendly and went beyond what was required of her to help.
July 3, 2022
Google Public Storage terrell bingham
July 2, 2022
Google Public Storage Kevin Delafuente
I’ve came to this location and Jessica rios has always treated me with great customer service would definitely recommend!
June 29, 2022
Google Public Storage John Huston
Great experience and Jessica is amazing! Went over and beyond to take care of us and get us set up.
June 21, 2022
Google Public Storage Len Cosme-Maldonado
Jessica always helps me out she is truly the best!! Customer service amazing
June 19, 2022
Google Public Storage Alberto Franz
Jessica was super helpful and easily accessible. Very proactive in reaching out and following up whenever I needed anything. Great experience!
June 15, 2022
Google Public Storage Michael Burnett
A nice clean place to store all your belongings
June 8, 2022
Google Public Storage Jose Ruiz
Very helpful and great service with Jessica
June 4, 2022
Google Public Storage Marie Garza
Great prices for a storage room . They keep it clean and for sure feel safe
May 12, 2022
Google Public Storage Jen Zavala (Jenn)
May 11, 2022
Google Public Storage Michael Ward
Great storage experience. Jessica Rios was so very helpful and we will recommend this storage to anyone!
May 11, 2022
Google Public Storage Danny cano
Jessica Rios is an awesome customer service representative always polite and very respectful!
May 11, 2022
Google Public Storage Deborah Jones
Jessica is Just the most kind and efficient person I’ve meet there. Very friendly and down to earth keeps a smile even in the scorching heat
May 4, 2022
Google Public Storage Tate Kirby
Jessica was so nice and helpful, I am so glad I chose this rental
May 3, 2022
Google Public Storage Abraham E
10 stars for Jessica she’s so helpful the best front disk ever thank you so much Jessica
May 3, 2022
Google Public Storage Benny Leonard
Jessica is fantastic and helped me every step of the way. Thank you very much to Jessica and Public Storage for hiring such a great person!
April 6, 2022
Google Public Storage Ed Rios
Jessica at the front desk helped me find the perfect size storage for all my things in such short notice! Thank you Jessica !
April 6, 2022
Google Public Storage Bri Perez
Omg Jessica was supper helpful today. Customer service was amazing
April 6, 2022
Google Public Storage Víctor Antonio
Jessica has been super helpful during this process. This is the second time I’ve rented a unit from this location, and she’s pet of the reason.
April 6, 2022
Google Public Storage Adrean Buckaloo
Jessica is Always a great help at this public storage location ! Fast & Reliable EXCELLENT CUSTOMER SERVICE 👏 👌 THANKS JESSICA 😊
April 6, 2022
Google Public Storage velve mckinnie
This is my first storage unit I’ve ever needed and due to my current situation it was important that I could find a decent location that was clean secure and friendly to my bank account!!! As I dnt know how long I will be needing the unit!!! The smaller units are kind of hidden when your not use to the set up of outdoor storage facilities!!! Jessica the on-site rep/associate for public storage has been nothing short of amazing in assisting me she is very knowledgeable of her facility and went above and beyond the scope of throwing me a set of keys and saying put your stuff here!!! She provided me multiple access options for the facility to make moving in easier!!! And she also provided me with a courtesy call to make sure everything is going good with my unit!!! Her warm and inviting energy simply makes me feel like the few belongings I have left are safe secure and in good hands!!! If anyone from management reads this the company has definitely gained a loyal customer through me and any of my friends who may need a unit simply off the service provided by Jessica she is nothing short of AWESOME!!!
April 5, 2022
Google Public Storage Edmond Chen
Excellent customer service in this location, Jessica R is very helpful to customer, I just experienced payment issue, she helped me to figure out the issue with her patience
March 24, 2022
Google Public Storage Tereza K. Sanchez
Jessica and Adela were stupendous to work with for the year and a half that I had my storage space. They went above and beyond helping me during my move out, which was such a hassle since I lost my keys! I don’t think I would’ve received service as great as theirs at most other storage offices.
March 3, 2022
Google Public Storage Tim Dove
I had a great experience renting from Public Storage. Thank you Jessica.
March 1, 2022
Google Public Storage Adrean Buckaloo
First time Storage Renter! Thanks to Jessica service was Excellent. #TeamJessica
March 1, 2022
Google Public Storage Denzel Wongwan
The fastest service ever, the best staff you having. Jessica was helping me setup the account lest than 5 minutes due to a flight I have to catch. The boarding went fine and makes my trip was smooth because of her. Thank you for what you're have done for me. Jessica the biggest thanks.
March 1, 2022
Google Public Storage Lena Gonzales
Jessica was a great helper
February 22, 2022
Google Public Storage Elmo Gomez
Jessica is amazing. She is an immaculate team member. She is clear and objective when it comes to the work. Making it an ease to complete what I have to do. Thank you.
February 22, 2022
Google Public Storage Charles Gomes
Jessica kills it. She is awesome. Thabk you for everything. I will definitely rent again due to her.
February 14, 2022
Google Public Storage Matthew Duran
Working with Jessica was great, she found me a unit for a fair price took her time explaining everything. I needed a dolly and Jessica went out of her way to find me one. If you need a unit I recommend this location. Jessica was great!
February 13, 2022
Google Public Storage Billy futch
February 13, 2022
Google Public Storage It's just me Eric
Jessica was very helpful today
February 1, 2022
Google Public Storage Drew Hill
Jessica and Adela were a huge help. I cannot be more appreciative of the excellent customer service.
February 1, 2022
Google Public Storage W (DiGITALphuzz)
Jessica was very friendly and professional. Top marks all around.
January 31, 2022
Google Public Storage Angel Gaytan
Easy access to 35 and 71. Jessica was always kind.
January 25, 2022
Google Public Storage Edward Jaramillo
Jessica is super friendly and nice, was helpful kind and fast about signing me up right before closing time. She even let me use their dolly which meant she’d have to keep an eye out for it after I was finished.
January 23, 2022
Google Public Storage Michael Hidrogo-Perez
January 18, 2022
Google Public Storage Jeremey Ortuno
I normally don’t write reviews, but Jessica R was really helpful and made the whole process really easy setting up my account and answering questions. Will recommend this location in the future.
January 12, 2022
Google Public Storage Veronica De La Garza
Jessica was super helpful and accommodating. The service was excellent and I recommend this location and Jessica in particular
January 11, 2022
Google Public Storage Tomathy DeLocke
Jessica is super friendly, and helpful. Louie was great on the phone. Clean, secure, easy. Will use this location again if needed.
December 22, 2021
Google Public Storage Tay Uchiha
December 17, 2021
Google Public Storage ANGELO JENSEN
Great Service, Real informative and Super quick and helpful.
December 7, 2021
Google Public Storage Robert Quinney
Met with Jessica and Adela, both ladies were very helpful in getting me set up. Very nice and a pleasure dealing with. Wish more people had their customer service skills
December 6, 2021
Google Public Storage Roderick Walker
This location is great, clean, organized, the young ladies [JESSICA & ADELA] were so helpful it was ridiculous. I mean access to everything. A well oiled machine.
December 5, 2021
Google Public Storage Mike Ross
I just want to give a shout out to Jessica she’s so amazing very patient explain to me very well how everything works keep up the good job Jessica you’re a blessing.
November 27, 2021
Google Public Storage Miss Dawn
Miss Jessica with her perfect customer service this is the only public storage I love to go to she's so awesome always will now in the future I will give 10 Stars if I could. 😍😍🤗🤗
November 27, 2021
Google Public Storage Blessed Mom
Jessica so amazing she works hard she walk the property every time I come,have a lot of energy and that’s good I feel my items or protected and safe best Storage ever. Thank you Jessica for being so patient with me and explaining everything to me.
November 17, 2021
Google Public Storage Chris Lewis
More than doubled the price w/o any notice and removed the cart to help load and unload.
November 13, 2021
Google Public Storage Marissa Vega
Great service!!!!thank you Jessica R
November 9, 2021
Google Public Storage JustoG100
Jessica & Adela are great, they are super helpful, and awesome.
November 8, 2021
Google Public Storage christopher zapata
Great location to rent a unit. Great staff as well. I had trouble getting into my unit and Jessica stopped what she was doing and made sure I was taken care of. Thank you Jessica!
November 4, 2021
Google Public Storage Adam Artho
Jessica was awesome. Very friendly, efficient and helpful. She didn't even pay me to say that!
November 1, 2021
Google Public Storage AJ Fern
Thank you Jessica amazing service! 👍🏼
October 29, 2021
Google Public Storage Mike Amato
The facility looks very clean and secured. Adela was incredibly exuberant in communicating and answering all my questions fully.
October 27, 2021
Google Public Storage austinsoundguy
Storage unit does as advertised so I’m happy with that. Jessica R in the front office goes above and beyond to make me feel comfortable, she’s the reason I keep coming back!!
October 24, 2021
Google Public Storage Mona Gonzales
Just want to say I've been a renter since 2018 and today I talked with Jessica was the best conversation I had with anyone working there she helped me with a great deal today and with her High Spirits made my day feel better
October 20, 2021
Google Public Storage Victor Flores
Jessica Rios is a great worker and very helpfull
October 15, 2021
Google Public Storage Billy Sewell
The management there told me on my last day that it was closing time and then I’d have to come back tomorrow to empty out my storage I told him it was my last day I didn’t wanna get charged again he said don’t worry about it just come back in the morning so I did a week later found out they charge me a new tire months just coming back in the morning to get my stuff and can’t get hold of customer service or anyone else to get my money back
October 15, 2021
Google Public Storage Treva Gist
Jessica is wonderful and such a great storage facility manager. I greatly appreciate her continued help with all my issues, she is also very funny! She took her time to listen to my concerns and issues and even sat on hold with me to resolve an issue outside of her computer access capabilities - the one and only thing I would suggest would be a map or guide as I was so confused the first day and maybe a tad bit of a cheaper rate.
October 9, 2021
Google Public Storage Boris Jezic
I love working with Jessica, who found me outdoor unit at a fair price and upgraded me from an indoor space. Garage sliding door needed repairs and she took care of that promptly. Jessica is a real gem.
October 6, 2021
Google Public Storage Haley
September 23, 2021
Google Public Storage Leon Rogers
The service and attention I received from Jessica R. was first rate. I recommend this Public Storage facility, in particular Jessica, to anyone.
September 23, 2021
Google Public Storage Carlos AF
Great location and prices. I have a few units that are in great condition. Jessica is always helpful with what ever questions I have or issues that come up. I highly recommend this location.
September 8, 2021
Google Public Storage Colm Duffy
Great storage experience. My boyfriend and I had to hold some things in storage while our new apartment was being prepared. Jessica was super accommodating and even offered to stay a little late to show us our unit. When we moved our stuff out, she called the next morning when she noticed our unit was empty which tells me that this place is secure and attentive. Would recommend 👍
September 1, 2021
Google Public Storage Mark Harvey
Jessica R. Rocks! Thank you for your help.
August 27, 2021
Google Public Storage Caroline Romo
Great place and customer service.Thank you Jessica R!
August 24, 2021
Google Public Storage Lanita Fields
Mrs. Jessica, Is the host with the most, she’s quick , fast, sufficient and efficient. And authentic, we need more people like her in the world.
August 10, 2021
Google Public Storage D'Andra Cervantes
Jessica was so amazing! Great customer service on the phones and face to face! Will definitely be at this location for a while
July 25, 2021
Google Public Storage M. Jacob Rhymes
Jessica R was great! Thanks
July 23, 2021
Google Public Storage Alexandra Belle Tueni
Jessica is wonderful. So helpful and nice—she helped move me into a slightly larger unit that is climate controlled (from a unit that was not climate controlled) and got me the same price!
July 18, 2021
Google Public Storage Jose Cruz
Came to rent a storage unit and Jessica R was very helpful and informative during the whole process! Very pleased with the customer service and cleanliness of facility.
July 18, 2021
Google Public Storage Fabian Vega
Came in to ask some questions about getting a storage unit and was very pleased with the customer service Jessica R provided ! Will definitely be back l.
July 13, 2021
Google Public Storage Dylan James mccauley
Great guy nick over there!
July 6, 2021
Google Public Storage Cassandra Wulff
Don’t ever use this public storage space. Rats and water damage ruined a lot of our stuff. And they never answer phone calls or emails.
June 28, 2021
Google Public Storage Lovely Renee
June 17, 2021
Google Public Storage jennifer keyser
Christina was awesome!
May 29, 2021
Google Public Storage Jeremiah Daniel
NicK was awesome I loved his energy, and Jadeyn was very knowledgeable in what I needed help with.
May 16, 2021
Google Public Storage Maria Hernandez
Clean Property and Unit. Thank you Nick!
May 9, 2021
Google Public Storage Laura Clark
Thank you Nick for being so helpful!! I really appreciated VM your help❤️
April 29, 2021
Google Public Storage Emmett Barfield
April 20, 2021
Google Public Storage Hugo Sanchez
April 9, 2021
Google Public Storage Aanissa Renee
Friendly helpful staff. Storage lights inside are very dim. Needs more lighting in walkways & inside storage units
April 5, 2021
Google Public Storage Timothy7 Mueggenborg
Nicholas was very friendly and very quick...would refer to a friend! Thanks Nic
March 26, 2021
Google Public Storage Stephanie White
March 24, 2021
Google Public Storage Melvin Hasselbeck
So far so good .
March 12, 2021
Google Public Storage Dylan Long
do not trust public storage with your things, yoh will just subject your things to Roach infestations rat infestations, their business model is a scam there's no protections for you or your things any self storage facility is a scam that should not be trusted look for a a different type of storage facility. Public Storage will just rip you off and raise your rates the longer you are a customer of theirs and claimed it's to maintain their customer support which is absolutely nonexistent.
March 9, 2021
Google Public Storage Mikita Kourtchikov
Nicholas was great! Super helpful and friendly, great customer service!
March 6, 2021
Google Public Storage Carmen Castaneda
Nicholas gave us great service! Fast, friendly and easy!
March 6, 2021
Google Public Storage Lawrence Chan
March 4, 2021
Google Public Storage Elizabeth Hernandez
March 1, 2021
Google Public Storage Sabrina
The whole process was smooth and easy thanks to Nicholas, the property manager, who always responded to any questions right away. The actual storage unit was clean and never had any issues. Will use them again in the future when needed!
February 23, 2021
Google Public Storage James DeGarmo
Clean nice employees are cool . good storage facility.
February 22, 2021
Google Public Storage Drew Rogers
Nicolas was very helpful with helping me get a storage unit for the first time. Made it real easy for me!
February 19, 2021
Google Public Storage Ryan Bakri
Public storage really has come in at the perfect time , especially the one off Santiago street , Nick assisted me when I moved in to my unit his hospitality is like he is managing a hotel , all the units are well kept and secured never had an issue , I searched for other public storages further south but the customer service and maintenance is un matched ,
February 13, 2021
Google Public Storage ALJ Group
February 7, 2021
Google Public Storage Robin Saxton
I've been totaly satisfied with this ztorage. The employees are always polite and helpful. The managment was thorough and quick when i rented and the price was the best i could find.
February 6, 2021
Google Public Storage Melinda Alvarez
Great unit & price! Awesome service from Nick! Thankyou!
February 2, 2021
Google Public Storage Brandon Guichard
Nick is the man. He was very quick to help and was very efficient in the entire rental process!
January 27, 2021
Google Public Storage Vanessa Flores
Wonderful customer service in general Nicholas. He helped me figure out which unit was best for me and my family's things. Great conversationalist, I think we might even be besties now after all the venting I did. Lol 😁😁
January 26, 2021
Google Public Storage Trey Oubre
Nick was extremely helpful, and the the whole process very easy. He also told me about a new app they have that will make it very easy.
January 26, 2021
Google Public Storage AJ 1point0
Great service Nick everything was great ! Appreciate the help
January 18, 2021
Google Public Storage Javier Torres
January 18, 2021
Google Public Storage Gregorio Bautista
I’m so happy with my unit and the staff from this location specially Nicholas Foster, great guy he even showed us the unit before doing any paperwork also he is around all the time, I already passed his information to other friends, oh and great price so affordable even with they insurance, I know I will be here for really long time!
January 17, 2021
Google Public Storage Weston Bickham
Nick was great! Quick, easy and painless. Can’t beat the price either:)
January 14, 2021
Google Public Storage Juan Gomez
If anyone is planning on getting a Storage unit on this place Please don't my wife and I got a unit few months ago and it was a nightmare this place has tons of rat's they urinate poo chew all my stuff destroy all my stuff and I was paying insurance but they only cover 250 no more doesn't matter howmuch your stuff worth Wish I could upload photos
January 10, 2021
Google Public Storage Mike Fowler
Nick was very fast and helpful, got me set up and ready to go in minutes.
January 8, 2021
Google Public Storage Ken Jacobs
December 8, 2020
Google Public Storage android 647
I’m saw rats sneaking out of my storage unit. I’m moving my stuff out ASAP.
December 8, 2020
Google Public Storage Kjell Sealy
Nicholas always has a great attitude. Very pleasant. Helps me with no problems. Looking to upgrade my storage and he took care of me right away. Thanks
December 3, 2020
Google Public Storage Sarah Platt
Great Customer Service! Needed a last minute storage unit and Nick was super helpful and helped me get a good rate on a storage! THANKS!
November 18, 2020
Google Public Storage Jason Alves
I’ve been coming to this facility for the past 6 months and every time I need something Nick is always willing to go above and beyond to help. He’s very helpful and always professional.
November 16, 2020
Google Public Storage Melanie Sarabia
Great place 10+ recommend to everyone who needs a storage unit ask for Nick he is 10+ on costumer service great attitude and friendly
November 16, 2020
Google Public Storage Nick Mobilia
November 16, 2020
Google Public Storage Brianna Torrence
Nick was so nice and helpful! Quick easy and out. Highly recommend
November 16, 2020
Google Public Storage Jonathan Gonzales
Very well maintained and nick is a very professional at his job. Definitely will Be coming back
October 25, 2020
Google Public Storage Max
Does the job
October 4, 2020
Google Public Storage naim ashley
September 29, 2020
Google Public Storage Jane Sanders
I've been keeping a storage unit here since 2013, and recently I needed some help regarding my bill. I talked to Nick, and he has been so helpful. I really cannot thank him enough, or say enough good things about him. If you need a storage unit, I highly recommend Public Storage on Santiago St.
September 22, 2020
Google Public Storage Alberto Almendarez
Nicholas Made fast and easy for me! Highly recommend this place!
September 21, 2020
Google Public Storage Roman Omelchenko
Nick was awesome, great time, five minutes from start to finish, no paper work, all digital.
September 20, 2020
Google Public Storage Hugo Mendoza
Muy buen lugar para guardar cosas . Muy buena persona Nicholas
September 19, 2020
Google Public Storage Kambryia Stanford
Christian and Nic are awesome
September 19, 2020
Google Public Storage kerrylynn Bostick-griffin
Christian and Nick are very helpful the area was clean
September 16, 2020
Google Public Storage Sergio Soto
Good costumer service from Nick!
August 30, 2020
Google Public Storage Joshua Najera
Good customer service. Thanks nick
August 26, 2020
Google Public Storage Joao Rangel
Luanne was a fantastic help! Great service from everyone!
August 24, 2020
Google Public Storage Satonda Brown
Went in today and paid my rent and Debbie helped me out very sweet lady very helpful calls to make sure she in the office very informative! The customer service is great but not the location! Rats messed up a lot of my things!
August 23, 2020
Google Public Storage Oneta Weibel
The manager Debbie was very patient and helpful in my time of dire need. I was in transition between apartments and I was supposed to stay with a friend. This "friend" ended up kicking me out in the middle of the night and kept my clothes and other items. I ended up staying at a hotel and went through my expenses much faster than expected and was not able to pay storage. Debbie kept in consistent contact with me to check in and see what could be done, being patient while I was stressed and upset. I paid my storage today and she was very sweet and endearing. Thank you Debbie.
August 8, 2020
Google Public Storage Adrian Vargas
Don’t rent here nick is super rude and there’s rats everywhere!!!
July 14, 2020
Google Public Storage Evelyne Rainwater
Nick was an awesome guy helped me with everything I needed thank you so much.
June 20, 2020
Google Public Storage Chance Dominguez
Good prices
May 27, 2020
Google Public Storage Rebecca Elliff
I highly recommend this place and Nicholas in the office is absolutely wonderful I had an issue or two and he immediately was more than on top of it and helps me with it and it's very courteous and keeps the place in Tip-Top shape
April 27, 2020
Google Public Storage Joel Thomas
Thank you so much nick for helping my girlfriend and I rent a storage unit during these crazy times!! 100% Recommend.
April 27, 2020
Google Public Storage Zachary Jenkins
Property is infested with rats! Rats were all over the inside of my storage unit and the company will offer no help or take responsibility.
April 20, 2020
Google Public Storage Bart
Due to Covid-19, finding a job has been complicated b/c I have a health condition that puts me in the high risk group. I was late on a recent payment & called the new manager, Nick. He mentioned that they could submit a request to have the late fee waived once the regular payment was paid. I called back after making the payment & Christian was very helpful with submitting the request. They also called me to let me know it had been waived. They are also "human" about the rules. When I exited a little late one night, I wasn't charged a fee or "given a talk". At a competitor, which I left for this reason, I attempted to leave literally 2 minutes late. I'm not exaggerating...I have a pic of the dial pad showing the time & "exit denied". To leave I had to call a # to get a special code. Only after being given the code, I was informed I would be charged $45. I called the manager the next day in disbelief of a charge for 2 minutes on a 1st time offence & was told a 2nd offence would lead to eviction! There was absolutely no mention in the contract of any late exit fee or potential eviction. Legal or not, they had me over a barrel. If you have a past due balance, they can deny you access to your stuff, tack on additional fees & eventually sell your stuff. THAT IS WHY IT IS SO IMPORTANT TO USE AN "ABOVE BOARD" COMPANY that at least plays by the rules & is not using every opportunity to hit you with a fee.
March 18, 2020
Google Public Storage Clarisa Garcia
Christina did an awesome job helping me and my family!!! She helped open up our storage unit and went out out of the way to get gloves for us when we asked!! She also helped us with any questions we had!! She is a great-hard working manager!!!
March 16, 2020
Google Public Storage Eloy morales
March 15, 2020
Google Public Storage Max Ybarra
March 13, 2020
Google Public Storage Lance Aldridge
Cristina is the best!!!!
March 7, 2020
Google Public Storage Angela Rangel
Cristina was super helpful friendly super customer service love the staff here clean location
March 1, 2020
Google Public Storage RE Pena
Cristina took great care of me! The place was a good price, easy/fast access from highway, clean, and safe. They do a great job at this location.
February 29, 2020
Google Public Storage Kimberly Smith
Kyle was cool. I wish I had his hoodie.
February 9, 2020
Google Public Storage Leene Sharma
February 1, 2020
Google Public Storage Sebastian Marrs
Had a unit here for 4 years and never had any problems. Staff is very friendly and helpful, especially Cristina.
January 31, 2020
Google Public Storage April Combs
Great place to store stuff neighborhood wise. Good security. Awesome customer service when signing up but they love to nickel and dime you for this and that. I been there less than 6 months & they already raising the rent! Same lady that was so sweet renting to us, acted like I was bothering her the next time I spoke with her! 🙄
January 17, 2020
Google Public Storage Kyle Reese
Cristina the property manager was too kind. Great customer service !!!
January 16, 2020
Google Public Storage Oliver Q
Thanks public storage for having such a wonderful property manager such as Cristina. Although i wasn’t there too long, Cristina was able to help me find the right size I needed for my stuff. Good move in price and easy when leaving.
January 15, 2020
Google Public Storage Charles Powell
January 13, 2020
Google Public Storage Timothy Brooks
Key broke off in the lock an door wouldn't shut, went an told the manager an it took 3 days for them to fix it. By then some of my belongings were missing....
January 10, 2020
Google Public Storage Silverio Garcia
Made a stop by the office to change some of my account information and the property manager Cristina was very helpful.
January 9, 2020
Google Public Storage Brian Mendoza
The facility is horrible I never can access my unit after 5pm because the building is always locked because someone took the dial pad off it’s going on 3+ months also it smells like rat urine and seen rat droppings all in my unit and on my furniture this is very unacceptable and unsanitary
January 6, 2020
Google Public Storage Victor Arredondo
Cristina is awesome! Very professional and easy to speak with.
January 4, 2020
Google Public Storage GregSara V
January 3, 2020
Google Public Storage Amy Hauschild
Cristina was very personable and made the process very quick and easy! The property was very clean and I could tell she took a lot of pride in her work. She is an asset to the company!
January 3, 2020
Google Public Storage Anthony Campos
December 29, 2019
Google Public Storage Katie Murray
December 27, 2019
Google Public Storage Edward Kenyon
Amazing! cristina & nick very nice and helpful. loved the experience & hospitality here
December 19, 2019
Google Public Storage Russell Freeland
Great service, Cristina is a delightful person to work with.
December 19, 2019
Google Public Storage Declan MacInnis
Christina was very helpful
December 17, 2019
Google Public Storage Papper K.
This review is about a person - NOT a place. And if you value your belongings (and moving-related sanity) please keep reading. Storage places are literally a dime - 3 dozen it seems nowadays, especially in a city like Austin, TX, where they are constantly and increasingly in high demand. Yes, we found in Public Storage what any paying customer wants in a good facility: easy accessibility in terms of both its overall geographic location as well as its on-premise convenience for patrons; a well-lit facility that delivers safety and security and also comes with highly competitive rates, that’s all there - but that’s NOT what prompts me to take the time to write anything out of the ordinary because I assume that those are all things we - the collective paying consumer - can all agree SHOULD be the standard. This review is about a person, not a place. Ms. Cristina at the 4202 Santiago St. Location in Austin, TX is WHY I am writing this review - one of only a handful in my life I have ever felt the need to take the time to write. After having worked in customer service myself for the better part of my life - I can safely say with 100% certainty that she is one of the most exceptional employees/customer service representatives/company representatives full-stop that I have ever encountered. She ABSOLUTELY goes out of her way- above and beyond - to not only help but moreover (and more importantly, in my opinion) to TREAT people with an unparalleled level of honest care and genuine compassion that seems more and more rare these days. Moving, in general, can be nothing if not difficult, expensive and extremely stressful - things we can all generally agree on. That being said, encountering someone like Ms. Cristina who is very clearly not ‘just there to be there’ but who obviously takes pride in her work and does so with a sincerely positive/helpful attitude and equal levels of consideration and genuine warmth -is absolutely what puts this place above and beyond any competitor. Her inherent ability to - not only help others - but to truly help PUT THEIR MINDS AT EASE - is absolutely the reason we will continue to keep and entrust our belongings here - not just with this company but at this specific site - and I recommend anyone who values their belongings and sanity — do the exact same. Storage facilities may be everywhere. Genuinely helpful, compassionate, considerate people are not.
December 15, 2019
Google Public Storage Jack White
Cristina the property manager is quite amazing. It’s nice to be treated with kindness under the stress with moving. She took the time to listen and give me the proper answers which set me at ease. Thanks for making the move way easier for me Cristina!!
December 15, 2019
Google Public Storage Jessi Thompson
Christina was very helpful!
December 14, 2019
Google Public Storage Daisy Pineda
December 13, 2019
Google Public Storage Abilene Area Veterans
Awesome check in from the manager Christina. She explained everything in detail and I had everything I needed.
December 9, 2019
Google Public Storage Gilbert Castro
Cristina was a great help
December 6, 2019
Google Public Storage Kealy Washington
Cristina was EXTREMELY helpful during the closing out of our tenure with Public Storage! It is a rare trait to find just plain good old (not that she is at all) fashion GREAT CUSTOMER SERVICE!! Thank you Cristina for all that you did and do! Happy Holidays! Definitely will open an account if ever needed with Public Storage in the future :-)!
December 4, 2019
Google Public Storage Caleb Patton
Nick did a good job. Everything was fast and easy.
December 2, 2019
Google Public Storage Alicia Avila
Cristina was super nice and explained the lease very well to me. She also let me pick the unit I wanted without hesitation. Loved my experience
November 21, 2019
Google Public Storage Jose Tovar
Stopped in to ask a few questions and Cristina the property manager helped me out so much.
November 18, 2019
Google Public Storage Lance Pisciotta
Cristina is awesome. Super helpful!!
November 17, 2019
Public Storage Rick Pretzsch
What are the rates for storage need to store my car for three months.
November 15, 2019
Google Public Storage Joe Estrada
November 14, 2019
Google Public Storage kristal long
Christina was awesome . she went out of her way to make my day better
November 8, 2019
Google Public Storage Jeff Merritt
Christina was the best. Great service.
November 8, 2019
Google Public Storage delora pineda
Cristina was very friendly and gave thorough explanation of storage use and facility
November 4, 2019
Google Public Storage Starla Dahlstrom
Cristina was awesome and helped not only with my unit but showed me how to get home. New to area.
October 27, 2019
Google Public Storage Dick Steele
October 26, 2019
Google Public Storage Sam E
Nick was very helpful! Made the rental process very smooth! Looking forward to working with this location again.
October 22, 2019
Google Public Storage Ryan Gitman
Nick was awesome! Couldn’t ask for better help!
October 21, 2019
Google Public Storage David Winchester
Cristina was extremely helpful and made the dreaded transition of moving smooth and less stressful. Thank you!!
October 19, 2019
Google Public Storage Lucio Pena
This property is well kept and clean fun kind staff come by for a awsome experience
October 14, 2019
Google Public Storage judy duran
Cristina the property manager is the Best ...Thank you Cristina
October 13, 2019
Google Public Storage Ricky M
Stopped in to make a payment. Was greeted by Cristina the property manager and she was very kind and helpful. Cristina is vey organized and has the property nice and clean. I highly recommend this property and especially the staff thanks to Cristina ☺️!!!!
October 12, 2019
Google Public Storage AT Astro
Excellent for handling all of your storage needs, Christina really does a great job keeping everything running. she’ll get everything you need handled in a professional and timely fashion. Come for the storage stay for The management
October 11, 2019
Google Public Storage Jenny Chou
Moved 1,700 miles with final destination being Austin. Had too much stuff for the house, so found a storage unit. Cristina the property manager was fantastic. Very helpful and organized. She went above and beyond. Highly recommend this location and this property manager. Moving is naturally stressful but Cristina made it better. Thanks to Cristina!
October 3, 2019
Google Public Storage Jason Kennedy
Cristina was very helpful and professional.
September 29, 2019
Google Public Storage Breezy McNamara
Cristina was amazing through the whole process of renting and super helpful with any questions :) made the stressful situation of renting a storage unit very easy!
September 28, 2019
Google Public Storage Julie Stanley
Cristina is the best! When my contract in the system cancelled itself when it shutdown, she made sure I still got my special that I had signed up for online.
September 20, 2019
Google Public Storage Andy Bentz
Cristina was awesome! She was very professional and handled all my needs. I would recommend this location to anyone.
September 19, 2019
Google Public Storage Matthew Gross
Cristina was super helpful!!! Great checkin experience.
September 18, 2019
Google Public Storage Rick Garcia
Victoria was very helpful with my needs , answered all my questions . And would definitely recommend anyone who would need storage to go talk with Victoria. Excellent customer service !!!
September 18, 2019
Google Public Storage F Mota
Victoria was very good at helping me with my needs and what she recommended for storage. Great customer service. Highly recommanded
September 18, 2019
Google Public Storage Mike Fabian
Stopped by today and was greated by Victoria very professional and helpfull. Its been a while since i been to a storage facility because of bad past experience... Amazing customer service I feel safe kepping my belongins here now...
September 18, 2019
Google Public Storage Tommy Cerda
Showed up needing a storage immediately and Victoria help with the best customer service even when I was rushing she took care of everything professionally thxs again
September 18, 2019
Google Public Storage Jay Rok
Victoria was very nice and helpful. Good customer service.. Thanks Victoria..
September 12, 2019
Google Public Storage Negra A
Ms. Cristina was the best!!!! Amazing attitude Great smile Even tho I was in this heat she made me smile Xoxo
September 3, 2019
Google Public Storage L.A. Harriett
August 31, 2019
Google Public Storage Linda Daugherty
Very kind and efficient! Thanks Cristina!
August 31, 2019
Google Public Storage Spencer Colaço
Friendly and fast service!
August 30, 2019
Google Public Storage Zebulon Vartebedian
Could not have been any easier. Christina was extremely helpful and made the whole process simple.
August 26, 2019
Google Public Storage Roxie Ortegon
Christina was amazing so helpful
August 26, 2019
Google Public Storage Harvey Kassner
Very good Knew her business well Helpful and curious Explained details well All in all will always check this location out when needing a public storage Thanks Harvey
August 26, 2019
Google Public Storage Patty Hoey
I had an amazing experience with Cristina! Thank you
August 24, 2019
Google Public Storage Valerie Lugo
Victoria was a very helpful and sweet person... Made my visit easy..
August 24, 2019
Google Public Storage Auther Pina
Victoria has great customer service.. fast and easy explanations of storage facility.. will be back soon to rent.
August 24, 2019
Google Public Storage Michelle Huddleston
Victoria’s super quick, professional, and helpful
August 24, 2019
Google Public Storage Shawn FiveOneTwo
Victoria has GREAT customer service
August 22, 2019
Google Public Storage Carlos Guerrero
Lots and lots of rats!
August 10, 2019
Google Public Storage Annie Harding
Thanks Christina...for setting me up with a second storage unit. I recommend this property. Since my last visit several months ago, the property looks great. Clean! Very pleasant, informative, efficient set up.
July 27, 2019
Google Public Storage Yanbing Su
I reserved online and very quickly Victoria called me and answered all my questions. When I went there Victoria immediately greeted me and showed me all the different size units I was interested. She was super helpful and friendly! Highly recommend Victoria if she is there! The process was quick too.
July 16, 2019
Google Public Storage Amy Ramirez
Luanne was amazing so sweet
July 9, 2019
Google Public Storage Michael Henehan
Luanne is extremely helpful at this location and very professional. I purchased boxes for my move and was told that I could return them at any Public Storage location. I tried to return at the Public Storage location where I rented storage but was told I could only return where I purchased them. Luanne was extremely polite and helpful in this process.
July 6, 2019
Google Public Storage Demeter Person
Luanne was super helpful and very friendly! Clean facility and great pricing!
July 4, 2019
Google Public Storage Anthony Reyes
July 3, 2019
Google Public Storage Susan S
Luanne was so helpful in explaining options to fit my needs. Very professional.
June 15, 2019
Google Public Storage Marianne Liberman
Wonderful friendly service from Luanne! Well informed
June 6, 2019
Google Public Storage Al Piedmont
Jason was very helpful. 6 stars out of 5
June 4, 2019
Google Public Storage Vannessa Rangel
Janie was very helpful and knowledgeable of the facility and company policies. Thank you very much.
May 11, 2019
Google Public Storage Edward Ward
Stopped in to see if there were any vacant storage units here. Seems like there is a shortage of them but the staff was pleasant and offered to look around and call other locations for me.
May 10, 2019
Google Public Storage Oria Yang
哈哈哈,还行吧(>^ω^<)
May 5, 2019
Google Public Storage Eusebio Tuya
Good servises..
May 5, 2019
Google Public Storage Mika Vega
Jason was very accommodating kind informative and made my first time renting a storage unit very simplistic and relax so that I knew everything I needed to know and then some and felt very informed and comfortable with choosing public storage. I would definitely advice others to rent here.
May 1, 2019
Google Public Storage Alison Hayes
Good service
April 17, 2019
Google Public Storage Josh A
Thanks to Luanne from public storage for showing me all units that I asked about. Very easy and friendly experience.
April 16, 2019
Google Public Storage larry haire
Luanne was very helpful great personality
April 9, 2019
Google Public Storage Apex Gaming
Great service, Luanne that works there is a massive help!
April 6, 2019
Google Public Storage J Zavala
My friends Amy and lynette (I think) are the absolute BEST
April 3, 2019
Google Public Storage John Dunn
Luanne was wonderful, she was so helpful and knowledgeable and friendly that we will definitely be doing business with Public Storage!
March 19, 2019
Google Public Storage Joseph Hernandez
Thanks For You Help Taylor!!
March 14, 2019
Google Public Storage Chad Frierson
Had a great experience here! Amy was so cool and friendly and made the whole process easy. Highly recommend!
March 13, 2019
Google Public Storage Arlene Valdez
Thank you Kia for your service. Very professional and kind! More then willing to guide, help and share so many details with us. We truly appreciate Public Storage business
March 12, 2019
Google Public Storage Oscar Moro
March 6, 2019
Google Public Storage BALDE BALDE
Luanne was really nice and easy to deal with .
February 27, 2019
Google Public Storage Tim Shaughnessy
Nichole was a wonderful help with our storage needs. This location didn’t have what we needed but she helped us with another location that will work well for us. Thank you ma’am.
February 21, 2019
Google Public Storage Keith Acker
Best storage experience I've ever had. Not only was the property manager helpful, sweet and knowledgeable, she went above and beyond to help us get the right size and price for the unit. +Staff is exceptional +Very good price for size of unit. (Best around) +Perfect location and accessibility +Secure/Keypad entrance and Cameras +1st month for $1 I couldn't ask for a better option. I'm finally content on where I can put my stuff and feel like I'm getting the best of everything I was looking for. Can't say enough about the wonderful staff who made it all that much easier. Will be here for a long time.
February 21, 2019
Google Public Storage Yeah
Best storage option for Austin I have found. Been around different storage locations, but this one has beat them all out. Good fair prices, big units, easy to navigate and access. Staff as others have mentioned, are top notch and very helpful. Good to have somewhere nearby I can keep my things safe and secure. Looked for a while and very happy with my decision.
February 17, 2019
Google Public Storage Taylor Sharp
Amy is so nice and very quick at getting you what you need done!
January 24, 2019
Google Public Storage Joseph Burton
She absolutely handled all of needs perfectly
January 24, 2019
Google Public Storage Thomas Esparza, Jr.
The staff is great. Amy. Was very attentative when I lost my keys. Great service. Recommend from be 🌟 the best
January 14, 2019
Google Public Storage Bob Gillett
Amy was fantastic!! Great service!!
January 6, 2019
Google Public Storage Teen Reesman
Amy was very helpful, friendly and professional. She is an assist to you company.
December 29, 2018
Google Public Storage Jane Turner-Roberts
After being a customer 6 yrs took my storage for being late and wouldnt even let me get my family photos
December 13, 2018
Google Public Storage Benjamin Hollyfield
December 12, 2018
Google Public Storage Mahesh Prabhu
RATS IN STORAGE, DO NOT MOVE YOUR STUFF HERE. IF YOU HAVE STUFF HERE, MOVE YOUR VALUABLE STUFF OUT. Rats have peed and pooped all over our stuff in storage. They have eaten into our expensive mattress and shredded our tarp. See the attached photos. We asked the manager about it and they said they can't do anything about it. The manager here gives no guarantee that he cannot do anything about rats. The manager said people store food in storage and they are the culprit, not the fact that the management doesn't know how to handle to handle pests. I have lived in several apartments and we have food in our apartment, but I have never seen a single rat in any of the apartments I've lived at because the management invested in good pest control. The manager did not even apologize for this issue and made it sound like it's our fault for not having insurance. I can understand that they can't do anything about floods or any such "act of god". But, the management has basic responsibilities, one of the biggest ones is making sure no major pests, like rats that can cause damage to property and carry diseases, get into storage. But, these people are incompetent enough that they can't even handle that. They are happy to take your money and zero responsibilities.
November 29, 2018
Google Public Storage Luke Z
I use storage facilities for my business often all over Austin. By far Public Storage has the best online user friendly site as well as their staff. Here on Santiago is no different.
November 28, 2018
Google Public Storage Seanan Thames
I rent an indoor storage. The place was hotter than a sauna. No climate control made it difficult to be in there long. EDIT: I would give them zero stars if I could! Water damage and rats ruined a lot of our stuff. Over a thousand rounds of ammo was completely ruined, a beaver felt hat and nice vans were rat chewed. Rat pee and feces in boxes. Packing chewed to shreds by rats. They make you pay insurance but would not honor my claim because it was the first of the month when I went in and saw the damages and refused to pay another month service. They proceeded to charge me another month rent and late fees on the 5th after I removed my things. Corporate and the office on site gave me totally different stories on due dates, late fees and insurance claims. This place should be shut down!
November 28, 2018
Google Public Storage Rick F
I worked with Tamra at the location over the past couple of weeks, and she was very helpful with my difficult situation. Be sure to keep this kind of great employee! Rickey Franklin.
October 17, 2018
Google Public Storage Billy Jean
September 16, 2018
Google Public Storage spencer aksland
September 11, 2018
Google Public Storage Robert Cole
Good location, Clean and Inexpensive.
August 25, 2018
Google Public Storage Manuel De La Concha
Támara - Amazing customer service! :)
August 9, 2018
Google Public Storage Katrina Lankford
August 9, 2018
Google Public Storage Jay Logen
I had a wonderful experience and all i needed was boxes. Tamra has excellent customer service and wonderful product knowledge. Her suggestions and assistance made my supply search smooth and comfortable. Thank you very much Tamra.
July 19, 2018
Google Public Storage Donald Tabor
Adel was very freindly and helpful. She help me to select the proper storage and the things I would need to protect my belongings. She informed me about security and was very helpful.
June 12, 2018
Google Public Storage Yeraldin Yordi
Things are not always perfect in businesses, but when you have someone like Tamra taking care of the customers it can make it a lot easier. She was friendly and willing to help me and address all my concerns. Thanks Tamra for your wonderful customer service skills. We need more like you.
June 5, 2018
Google Public Storage Koby Crooks
I don't write many reviews but I must say how excellent the service provided at the Public Storage on Santiago is. Every time I have interacted with the staff they have been great about addressing my needs and questions. On my last visit, I accidentally left my lights on and my truck wouldn't start. Before I could get out Kim was there to offer a jump start and had me going in no time as if nothing had happened. Fantastic folks and great place to keep your things if you don't need the cost of a conditioned space. It has been perfect for me and always find the property clean and easy to access. Thanks!
June 2, 2018
Google Public Storage T Enyong
Kim was so helpfull. She attended to all of my needs & made me feel at home. I defiantly would recommend this location for all of your storage needs.
May 26, 2018
Google Public Storage Hanseok Lee
Tamara was excellent and helpful for me and my wife. It was a precious experience. Thank you!
May 26, 2018
Google Public Storage Gloria Kim
We had a great experience at the Public Storage with Tamra.
May 25, 2018
Google Public Storage Hin Doan
Nicole is an awesome lady! She thoroughly showed us the unit and made sure that we are okay with it. She was really helpful with all the questions we had. Highly recommend this location and Nicole. Thank you!
May 25, 2018
Google Public Storage Paul Morris
Great experience at this location today. Nicole was amazing!! She made everything seamless for us, especially for someone who's renting storage place for the first time. Thank you Nicole :)
May 19, 2018
Google Public Storage Lorraine Drews
Public Storage on Satiago Street in Austin is an A rated company. Tamara the manager help us reserve a unit. When we arrived Louie was able to immediately get us a bigger unit for our belomgs. Louie is personable and gave us outstanding costomer service. It was evident that Loiie went the extra mile so that we would be satisfied showing us available units. Louie is an asset to your company.
May 16, 2018
Google Public Storage Angel Velasquez
May 13, 2018
Google Public Storage AlexThor16
Tamura did an amazing job and great customer service!!!
April 13, 2018
Google Public Storage Diana Sumbillo
Daniel made it a flawless to complete the application process in and out very quickly answered all our questions! 😁
April 13, 2018
Google Public Storage Ashley Jones
Daniel was super awesome when I stoped by. He was friendly, answered all my questions, and made sure I was getting the perfect sized space to fit my needs. Thanks Daniel!
March 27, 2018
Google Public Storage Jesi W
February 28, 2018
Google Public Storage ruben ortiz
Tamra helped me get a unit with awesome deal. I've rented in the past and never had any problems with the facility
February 27, 2018
Google Public Storage HECTOR SAUCEDO
Tamra gave good servive today in office very friendly
February 27, 2018
Google Public Storage Josh Smith
Tamra was a wonderful help and the storage was very excellent
February 26, 2018
Google Public Storage Mike Butcher
Tamra is great, awesome service!
February 26, 2018
Google Public Storage Kyle Robert
Tamra had helped me with an issue I was dealing with and spent a ton of time doing everything she could to solve it.
February 18, 2018
Google Public Storage Valley Boy
Tamara was so kind to me I was stressed about finding a storage and she was so easy to deal with God sent
January 27, 2018
Google Public Storage Angela Rangel
I have been here for two yeats always best costumer service is great thank you Tamara for your friendly smile every time
January 22, 2018
Google Public Storage Jason Adkins
Tamra is wonderful very helpful always on site
December 27, 2017
Google Public Storage Paul Thrasher
Tamera is great, friendly, and take care of business!!
December 27, 2017
Google Public Storage God bless Apple
Tamra the manager is so friendly and kind. She was so helpful and attentive.
December 26, 2017
Google Public Storage Morriscode Music
Probably at the storage site once a week. Tamara is very friendly and helpful. Property always looks clean and organized.
December 15, 2017
Google Public Storage Richard Torres
Amazing service! Was helping a friend get settled in and was delighted to see how smooth everything went. Emilio was very courteous and respectful letting us know the ins and outs of the place. Would definitely recommend giving these guys a try sometime.
November 29, 2017
Google Public Storage John Smith
What an awesome place
November 23, 2017
Google Public Storage Lo Flo
November 22, 2017
Google Public Storage Eric hoffmaster
November 19, 2017
Google Public Storage Lawrence Gonzales
October 24, 2017
Google Public Storage cande yescas
Tamra is the best went in today in store gave out good Customer service. Would recommended this facility
September 26, 2017
Google Public Storage James Mensing
Tamara I very good at what she does. The property location is not the best but dispite that the property is clean and secure, She is very helpful with any questions you might have and just a nice person.
July 25, 2017
Google Public Storage Frank P
Tamara is great!!
June 30, 2017
Google Public Storage Corina Gomez
Tamra made it possible for me to move my things into this Public Storage facility the same day that I brought them in a UHaul. I was originally going to go with the smallest, cheapest storage unit but my Dad wanted the ease of a drive-up and I needed a bit more space. Tamra helped me and my Dad find a drive-up unit that fit our needs and was even offered at a special rate. I was extremely grateful for her help that day. She was courteous, efficient, and had a great temperament. I would definitely recommend this storage facility.
June 28, 2017
Google Public Storage korey Hughes
Customer service with Tamra was amazing move in was quick with no hassle upon move out. Would highly recommend this location to friends and family!
May 31, 2017
Google Public Storage lani niess
Tamara is great and always makes me feel good about doing business with PS
May 31, 2017
Google Public Storage Ileana Nina
Great service! Tamra really helped out finding the right storage unit. I would definitely rent here again.
April 28, 2017
Google Public Storage Deana Burke
Nasty
April 3, 2017
Google Public Storage J M
Anytime you need any help with anything a helping hand is always there. I love the girls they are the sweetest I wouldn't take my business elsewhere. On the other hand The phone reps who we called for pricing well let's just say the guy can work on his rude and impatient customer service. I highly recommend skip the middle man visit the office on Santiago St. and you'll be in and out in a jiffy with a smile on your face.
March 26, 2017
Google Public Storage alexander johnson
Tamar gave great customer service and ask any and all questions
February 11, 2017
Google Public Storage Yuni Martinez
December 31, 2016
Google Public Storage Robert Perez
Tamra and Kareem were very helpful and great they answered all my questions and then some...I would recommend this public storage location to all friends and family
November 21, 2016
Google Public Storage Leon Miller
Nicole Alaniz is courteous and professional every time I visit the property, Public storage is lucky to have her as an employee.
November 13, 2016
Google Public Storage Miguel Pena
Tamara has excellent customer service skills I have 2 units at this location.
September 12, 2016
Google Public Storage Romero Tavo
Very clean storages
September 7, 2016
Google Public Storage Joe Blanken
Public Storage IS THE SCUM OF THE EARTH. Unfair business practices. Seasonal price gouging. Lack of notification when payment doesn't go through on "AutoPay", costing you the customer late charges and increases in rent. In some ways, it is everything we expect from corporate america... :-(
September 3, 2016
Google Public Storage sara parker
I had a great experience with Tamra! Very honest fast and professional.: The facility is clean and secure which is exactly what I was looking for. -Star
August 31, 2016
Google Public Storage Donata's Kitchen of Love
Tamra was wonderful my customer service was great
August 31, 2016
Google Public Storage Jaun Rios
Tamra did awesome job came out on property ask how everything was going
August 13, 2016
Google Public Storage Azeem Dhukani
Great customer service and flexibility! Worked with property manager, Tamra! Would recommend using them again!
August 13, 2016
Google Public Storage Michelle Guerra
Tamra is the best has always helped very good with customer service.
August 13, 2016
Google Public Storage Sinean Maredia
Wonderful service by the property manager Tamra!
August 12, 2016
Google Public Storage Konrad Reynaud
tamra has very good customer service skills
July 31, 2016
Google Public Storage Hilda Ayala
I give Public Storage on Santiago St 5 🌟stars because of Nicole - the manger at this location... I suddenly had to store my things - it was frustrating and stressful I was on the edge--- Nicole made my situation much easier -- she was efficient courteous professional patient and thorough ..... So I don't have a light in my unit --- not a big deal and it's not her issue to fix -- my things are safe.... She focuses on the customer ....Kudos to Nicole at Public Storage Santiago location😊❗️❗️
July 31, 2016
Google Public Storage Alan Rios
July 26, 2016
Google Public Storage Jacob Niebuhr
I still have a unit here and I have zero complaints. They keep it clean, it is well lit, and the staff is very attentive. Tamara (owner) and Jacob were also very friendly and patient. 8 months later, I actually ended up upgrading my unit. I was helped by Cole and Nicole, excellent employees! I am still very pleased with their level of service and overall cleanliness of the facility. Keep up the good work guys!
July 22, 2016
Google Public Storage Sandra Flores
Love the customer service from Krystal and Nicole! Storage facilities clean inside and out. Krystal explained the paperwork in a way I can understand it. I also love the follow up call from Nicole to check on my move in and to make sure everything is great and that I'm happy. Would definitely recommend this place.
July 17, 2016
Google Public Storage John Sailors
Nicole and Adrianne were very helpful and very good sells people.
July 17, 2016
Google Public Storage Julie Sandoval
Excellent customer service will definitely recommend this property to others. Nicole is awesome
July 14, 2016
Google Public Storage Dominic Schaeffer Lucia
SO HELPFUL!! Appreciate all of Nicole's hands-on help. Definitely nice to have customer service that's actually focused on making the customer happy.
June 20, 2016
Google Public Storage Cody Hardin
Nicole was helpful and prompt.
June 16, 2016
Google Public Storage Miranda Deleon
June 9, 2016
Google Public Storage Walker Davis
Nicole was amazingly helpful. I came in right before closing and she helped me find the right sized storage unit for my needs and I never felt rushed. I would recommend this location to anyone.
June 6, 2016
Google Public Storage Lauren Siegel
Nicole was so helpful!
June 5, 2016
Google Public Storage Kristen Renee
Nicole was awesome! She stayed a couple min late to make sure I could get the keys to my unit! :)
May 30, 2016
Google Public Storage Andrea Anguiano
Needed last minute merchandise and while walking to the front office Nicole was going out on the property but when she saw me walking up she didn't mind going back in the store to help me. Very nice and friendly.
May 30, 2016
Google Public Storage Kira A
HORRIBLE. Red flags from day one. We put money down and paid for a full months rent , while doing so nicole kept pressuring us to buy multiple moisture absorbers that we had to tell her three times we didn't want. The day we go to take our first load to the unit the door wouldn't open , we called nicole "help us" who informed us that the door "always gets stuck"? , and when we asked for a different unit that doesnt get stuck ,she said all she had was units for $200 . This girl is all about commission. We asked for a refund since we never got to use our unit bc of this inconvenience , she said "idk" "they don't dont do refunds" and iffff her manager did she didn't know how long it would take . which is a crock . Finally I asked for the managements number so I could speak to a professional who could actually help, assist or give me proper information other than "I don't knows" . At no point did she apologize for the inconvenience of wasting over an hour of our time out in the heat giving us the run around. What a joke . If they don't refund us our money I will be contacting the better businesses Bureau. Don't waste your time here they're just as expensive as the rest storage places . I would rather go somewhere else and pay more than deal with that disaster of such "service" .
May 29, 2016
Google Public Storage Live Better
Nicole and Cole were super helpful. I was in a time crunch with movers on the clock and they promptly resolved an issue for me with time to spare.
May 23, 2016
Google Public Storage Michelle Hancock
Great place. Nicole was very helpful!!!!
May 20, 2016
Google Public Storage Abby Feauto
Nicole was great! She helped me get settled and filled me in a bit on Austin as I'm new in town. She was super informative and gave great service. Super affordable place as well. Very happy!!
May 19, 2016
Google Public Storage joe santoya
This is the most cleanest,most helpful experience I've ever encountered, I've had other storages, and it was a pain, but the managers here walked every step with me even to my storage locker, awesome.Manager Nicole took time to explain in details to me that I didn't understand, she was courteous and answered all my questions, and to tell you the truth, I was having a bad day,but by the time I left her store I felt renewed,thank you Nicole.
May 17, 2016
Google Public Storage Guillaume Smith
I got there late, (5:45pm & the office closes at 6pm). I needed a storage unit immediately. Nicole was very helpful and accommodating. She stayed late, showed me the available unites and then took the time to go through the paper work and explain everything even though it was well after she should have been off! The unit was clean and appeared well maintained and got me out of a jam due to Nicole being willing to go above and beyond. I recommend this storage unit facility especially due to the friendly, helpful and competent staff.
May 17, 2016
Google Public Storage Niles Fisher
Me and my son rent from Santiago. Nicole is always friendly and funny. Every time I go to the property she is always cleaning. Love the store
May 12, 2016
Google Public Storage Stephen Luera
Nicole was Awesome!
May 10, 2016
Google Public Storage Christopher Porter
Nicole was able to help get me out of a bind and getting me the moving supplies i needed even though she had to stay over close.
May 7, 2016
Google Public Storage Lyle McCartee
Tamra and nicole were fantastic. I actually had to go make different arrangements with my bank, and they held my reservation. Very professional! ! Thanks a million!
April 26, 2016
Google Public Storage Roxie Vallejo
I constantly have to deal with problems regarding my storage unit. When you pay on time no problem, but if hit a bump in the road and have emergencies and have to pay late expect fees on top of fees. When I paid my unit before it went into auction and asked to see my unit, the girl at the desk said I needed to pay for two locks worth $19.99 each to get into my unit. When I first got the unit I only needed one lock that I had to buy from them at $14.99, nowI need 2. Once the girl told me she "charged" me a lock cutting fee, but my lock was still in place. When I asked for a refund the other lady said that "fee" didn't exist. So I rushed to get the money I needed and then to get the money over to them to save my unit only to not be able to access my unit. I feel these people are holding my stuff hostage just to get more money. Yes they are friendly but they still pile on the fees and the excuses. I reported them to the BBB and all they had to say was nothing, just a copy of the contract..wow. I am a stay at home mom so it's hard to get money to pay as it is. I just want to get my stuff out my unit so I won't have to deal with these people. I recommend you to look elsewhere maybe with better management.
April 8, 2016
Google Public Storage Ana Santillan
Karen and tamra have done an awesome job. Good customer service
March 29, 2016
Google Public Storage Mike Nelson
Tamar has as some customer service
March 20, 2016
Google Public Storage Monica Torrez
Tamra was great at explaining EVERYTHING to me, she answered every question i had with a smile, I had alot of questions.
January 31, 2016
Google Public Storage sheila dunn
Tamara was so friendly and helpful. She made me feel so comfortable. She explained everything clearly and has a great personality! Thanks Tamara!
January 28, 2016
Google Public Storage Janet Estala
I really enjoy coming to this location, the manager was very promp in addressing our needs and offered all the necessary assistance that we needed,l will definitely recommend this location to anyone. Tamara thank you!
January 28, 2016
Google Public Storage Dibrini
On 1-27-2016 I was notified that my storage unit at 4202 Santiago St had been broken into and items removed/damaged/ possibly stolen. I have gone to the unit and assessed the situation. I will be filing a police report regarding this matter.
January 26, 2016
Google Public Storage Ximena Guzman
Tamra is of great service and answered all my questions.
December 2, 2015
Google Public Storage Meredith Kinsey
Tamra was awesome and easy to work with...all our needs were met!
November 30, 2015
Google Public Storage William Nuila
Tamra gave good customer service
November 29, 2015
Google Public Storage Jane Bohls
Tamara was very friendly and accomodating.
October 5, 2015
Google Public Storage Victor Chapa
A good place if you have need of storage space. Very professional and clean.
September 30, 2015
Google Public Storage jeff mauney
Tamra is the great
September 21, 2015
Google Public Storage Rey d
Tamra gave good customer service
August 27, 2015
Google Public Storage Laura Seda
Kim did an alsome job with renting a unit
August 23, 2015
Google Public Storage summer storm
Tamara was such a great help and made my moving so easy. Such a great deal and clean storage unit.
August 5, 2015
Google Public Storage Tate Lomax
Tamra was great and very helpful! I got an awesome deal for my storage:)
August 1, 2015
Google Public Storage Elizabeth Lara
Mi experiencia At public storage was so good tamra was so nice and friendly she respondió All my concerns.
July 31, 2015
Google Public Storage Coleman Moneta
Tamra was very friendly and helpful. Definitely was satisfied with the customer service. Very professional and knowledgeable.
July 31, 2015
Google Public Storage Andrew Moneta
Tamra was great!!! Quick and easy! Great customer service
July 30, 2015
Google Public Storage Ronnie Miller
Tamra is always cordial and professional. A pleasure to work with.
July 29, 2015
Google Public Storage Robert Flores
shone is a good worcker he helps you when you need help
July 27, 2015
Google Public Storage Roberto Garcia
$$$. They claim to give you a good or better deal (as opposed to other places and their own monthly rent savings), but you end up paying the exact same (or more, in my case) as the "original" price. Don't be 'suaded by their "65.50 half off savings." They make it up later. First thing they do: the manager opens a brand new cylinder lock, without asking you, and later tells you that you have to have it in order to lock your place - this is true because the only real locking mechanism they have in place is for a $21 10 X 10 X 22 Cylinder Lock, which surprise, is hard to find online through Amazon or through a store like Home Depot. You can order this lock for $12.95 + $8 shipping on their website of course, but you're paying double what the lock is worth at best. You can bring your own lock and double lock the unit, but it's pretty pointless. Secondly, the ceiling is very small, even smaller than my own apartment's door, and while this didn't present any significant problems for me, I can see being problematic for others. Thirdly, they keep the "climate-controlled" units around 85 degrees! This is simply unacceptable. Lastly, READ EVERYTHING YOU SIGN. Unfortunately, the only way they will lease you the unit is if you get insurance through an insurance provider that services them - lowest cost is around $11 for $3,000. I have never in my life EVER needed insurance for a unit. Or air travel. Or anything. Just like warranties, they're a scam. These units are protected by a gate, a locked door, and the actual cylindrical lock on the unit itself plus any additional locks you want to put on it. No one can go through it unless someone carves a hole in the walls or destroys the door. I'd be more suspicious that it was an inside job if anyone were to actually rob me. Lastly, the units are ok. I really needed a unit ASAP and they were there. The driveway is sufficient for two trucks to go through, however, as I said, the hallways and doors into the units are narrow and very small. Other than that, these guys just fine if you're okay with paying ~$150 the first 30 days you get the unit for. I could almost get two month's worth of storage for that price somewhere else.
July 14, 2015
Google Public Storage Rameel Sheikh
Tamra was great! She provided me with all the information I needed and was helpful every step of the way
July 11, 2015
Google Public Storage Marnie Ortega
Tamra and adrianne were awesome and had great customer service. Louie was also great doing my rental abd had an awesome beard
July 10, 2015
Google Public Storage Michael Tran
Tamra was a great help and very efficient with helping me show my place and getting me the place. Highly recommended.
July 10, 2015
Google Public Storage Victor Chavez
Tamra gave excellent customer service made my move in easy
July 7, 2015
Google Public Storage Bambi Teague
June 14, 2015
Google Public Storage Thomas Hamilton
tamra has excellent customer service
June 14, 2015
Google Public Storage c Torres
Great service from Tamra
May 30, 2015
Google Public Storage Jason Olivo
Tamara era my carinoso!
May 30, 2015
Google Public Storage Jennifer Wolff
very helpful, explained everything
May 29, 2015
Google Public Storage jewel wright
First time renter, and Tamra was very helpful and informative. Thanks!
May 23, 2015
Google Public Storage Charles Dorval
The experience with tamra was great. She help me get the unit quick and was really friendly.
May 13, 2015
Google Public Storage Edward dG
Great facility. Clean, secure and well lit. Adrianna was very helpful.
May 2, 2015
Google Public Storage Francisco Garcia
My experience was great. TAMRA was very professional and answered all of our questions. Since we are first time storage users we had many questuins. Tamra made it way easier than we had expected. I moved out today amd TAMRA was very helpful once again. She has great customer service and helped me with all my questions
May 1, 2015
Google Public Storage Loren Hallmark
Very good customer service and clean facilities.
April 22, 2015
Google Public Storage Metropcs Customer
Tamara gave me excellent customer service will highly recommend this place.
April 22, 2015
Google Public Storage Wilmer Ramos
Tamra has good customer service
April 20, 2015
Google Public Storage Victor Cruz
Tamra has been very helpful with storage
March 31, 2015
Google Public Storage Tifney Wilsford
Tamara was awesome.
March 27, 2015
Google Public Storage Ken Huffman (Speedy)
Tamra was awsome did a very good job
March 16, 2015
Google Public Storage James Ascher
This is a great facility. I've never had any trouble here. This location recently upgraded the units' doors for better security in addition to the keypad locks on the buildings' exteriors that were previously added. I really recommend this Public Storage location! The staff is wonderful.
March 5, 2015
Google Public Storage nan sookiasian
Arianna was very helpful and provided excellent customer service!
February 28, 2015
Google Public Storage Jean-Pierre Verdijo
Adrianna & Tamra were super helpful and completely knowledgeable about all my storage needs. I would suggest this location to anyone.
February 28, 2015
Google Public Storage Jacob Moody
easy access and helpful customer reps
January 13, 2015
Google Public Storage Amichai Bendavid
Came in to find a storage for my Motorcycle. Tamara, the manageress, explained, showed and made me feel this is the place for my precious vehicle. Great prompt service, clean and well organised. Very helpful. Way to go. 100% recommended .
December 30, 2014
Google Public Storage Albert Borjon
Tamra was very Helpful today! Great job!
December 29, 2014
Google Public Storage Eric Montes
Tamra was excellent! Great experience!
December 15, 2014
Google Public Storage Xiaohui Chen
Very good customer service. Tamra is an awesome person. Will come back next time
December 2, 2014
Google Public Storage Nancy Ramirez
Tamra is very good . Very helpful, nice !!!
October 5, 2014
Google Public Storage Amy Cavender
I have several units here and am often in and out. The staff is always very pleasant, and the facility is nice and clean.
September 30, 2014
Google Public Storage Argelio Marroquin
Tamra was wonderful with excellent customer service. Would recommend
June 28, 2014
Google Public Storage Talia Maldonado
Tamara provided good customer service
June 28, 2014
Google Public Storage Clifton Dukes
Tamra and Isabel did a great job showing me the property and explaining their services. I will coke back here again and I will also tell others about this location. The prices were the best!
June 26, 2014
Google Public Storage Angela Hines
Chelsea was very informative and friendly. I am very pleased with the service.
June 11, 2014
Google Public Storage Sabrina Ben
The property management was very pleasant and knowledgeable Tamra made it so easy. ...
May 29, 2014
Google Public Storage Norma Ortiz
Tamara did great! Thank you!
May 29, 2014
Google Public Storage leticia beltran
Tamara helped with getting the storage that I needed on an asap basis. I was first sent to the wrong location then when I went to the correct location they did not have the unit that had the special that I was seeking. That location sent me here. Tamara has very good customer service skills and very attentative when coming to customer needs. Thank you Tamara for all your help!!
May 27, 2014
Google Public Storage Rita Aguirre
Today I was here and service was great Tamra was a good help.
May 22, 2014
Google Public Storage Jayne Strange
Ive had a wonderful experience with this location in particular. The manager Robin was very compassionate / to my situation helped me save my storage when the outlook was bleak. I would reccomend them to anyone.
May 21, 2014
Google Public Storage un_founded
Tamra! Tam! She's @ Public Storage 4202 Santiago St. 78745. It ain't not scam. She quotes you a price, shows your unit; oh so nice. The choice is yours. I call it a score walking distance from that 78704!
May 15, 2014
Google Public Storage Stuford
Easy and pleasant service. Would recommend to a friend.
May 7, 2014
Google Public Storage Ken Pruzinsky
Very friendly staff. Convenient location & access to storage areas. Reasonable price. Was very happy & comfortable using this storage location.
May 7, 2014
Google Public Storage Ross Poth
Tamra is very nice and helpful.
May 7, 2014
Google Public Storage james clark
Was very helpful with all of my account concerns
May 6, 2014
Google Public Storage Jeffery Goins
Storing my things here. Works grear and very convenient. Thanks Tamra
May 6, 2014
Google Public Storage dwayne lockhart
Service has been great and speedy. Tampa has been wonderful
May 6, 2014
Google Public Storage choria Harrison
great service, and very informative....location is awesome as well....Thanks for you assistance Robin.
May 1, 2014
Google Public Storage Alyssa Castro Flores
Chris is always nice
April 29, 2014
Google Public Storage james scott
Great place to store my stuff. Tamra is great!
March 6, 2014
Google Public Storage Ryan R.
Reserved online, which was very simple. Received a call from Stephanie who was very helpful. Came in and she was very thorough and informative. Got everything setup quickly and easily.
March 5, 2014
Google Public Storage Omar Bramwell
February 22, 2014
Google Public Storage Liberty Mutual Insurance: Tom Shallue
February 10, 2014
Google Public Storage Guilherme Torres
Jason, Robin and Stephanie you guys rock!!! Friendly staff. I was truly amazed at the level of customer service I received throughout my entire time I had my storage unit....They have a great location, easy parking and very clean units. I would highly recommend them!
January 23, 2014
Google Public Storage Brandie Burks (FireWoman)
Stephanie Rodriguez was a very amazing woman on a very cold day she was kind warm had a smile and went above and beyond in the customer service area I would definitely recommend this particular storage facility to all of my friends and family and appreciate her going the extra mile and getting that kind of customer service especially having to go out in brave the cold that day
October 14, 2013
Google Public Storage Ashley McDaniel
My experience thus far has been pleasant. The Management staff has been nothing but professional and very helpful in making my business successful and that is the main reason for why I stay.
June 19, 2013
Google Public Storage Jamie Downing
After getting the run around at a storage facility nearby, with only a day to find a new unit, my husband and I came across this Public Storage. From the moment we walked through the door, Jason the on-site manager, was smiling, friendly and all around helpful. He listened to what we were looking for and got us in a unit with a GREAT move -in special. He was informative and sweet. After the horrible experience that we had just encountered with the other place- St.Elmo Storage- DO not suggest them, Jason with his sincere, professional attitude made us hopeful that moving to Austin will be a positive one. Thanks again Jason!!!
April 6, 2013
Google Public Storage THOMAS PEOPLES
ROBERT MOLINA REPORTS THAT HIS STORAGE UNIT HAS BEEN BURGLARIZED TWICE IN FOUR MONTHS THAT JASON,OR A MANAGER EMPLOYEE IS IN ON IT BECAUSE WHEN THE MANAGER AND OPERATOR WERE QUESTIONED ABOUT THE SERVALENCE, HE WAS YELLED AT AND WAS NOT ALLOWED TO VIEW THE VIDEOS. ALL POINTS IN FACT THAT THE STAFF KNOWS SOMETHING OR IS DIRECTLY INVOLVED. NOTHING SEEMS TO GET DONE AND THEY ARE TACKING ON LATE FEES ON RENT THAT WAS ALREADY PAID AS A WAY TO GET RID OF ROB BY CAUSING HIM TO MOVE.WHY SHOULD ROB PAY TO GET BURGLARIZED.