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Address

937 Reinli Street
Austin, TX 78751

Phone

512-961-4023

512-961-4023

800-688-8057

800-688-8057

Property Open

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Boat Storage
  • Car Storage
  • Climate Control Storage
  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site
  • RV Storage
  • Small, Medium & Large Storage Units

Phone

512-961-4023

512-961-4023

800-688-8057

800-688-8057

Property Open

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Boat Storage
  • Car Storage
  • Climate Control Storage
  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site
  • RV Storage
  • Small, Medium & Large Storage Units
Close Location Details View Location Details
Reserve TodayMonth-to-Month Rent, No obligations
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    5'x5'
    Online only price
    $ 52/mo
    Online only price
    $1 first month rent
    Small 5'x5'
    • Upstairs/elevator
    $ 52/mo $70
    Online only price
    $1 first month rent

    No Obligation

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    5'x10'
    Online only price
    $ 68/mo
    Online only price
    $1 first month rent
    Small 5'x10'
    • Upstairs/elevator
    $ 68/mo $90
    Online only price
    $1 first month rent

    No Obligation

  • New

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    5'x10'
    Online only price
    $ 89/mo
    Online only price
    $1 first month rent
    Small 5'x10'
    • Inside unit
    • 1st Floor
    $ 89/mo $119
    Online only price
    $1 first month rent

    No Obligation

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    7'x10'
    Online only price
    $ 92/mo
    Online only price
    $1 first month rent
    Medium 7'x10'
    • Inside unit
    • 1st Floor
    $ 92/mo $123
    Online only price
    $1 first month rent

    No Obligation

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    10'x10'
    Online only price
    $ 96/mo
    Online only price
    $1 first month rent
    Medium 10'x10'
    • Inside unit
    • 1st Floor
    $ 96/mo $128
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    10'x10'
    Online only price
    $ 105/mo
    Online only price
    $1 first month rent
    Medium 10'x10'
    • Upstairs/elevator
    $ 105/mo $139
    Online only price
    $1 first month rent

    No Obligation

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    10'x10'
    Online only price
    $ 115/mo
    Online only price
    $1 first month rent
    Medium 10'x10'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 115/mo $153
    Online only price
    $1 first month rent

    No Obligation

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    12'x20'
    Online only price
    $ 232/mo
    Online only price
    2nd Month Free
    Large 12'x20'
    • Outside unit
    • 24 Hour access
    $ 232/mo $309
    Online only price
    2nd Month Free

    No Obligation

  • Save Impression

    10'x25'
    Online only price
    $ 237/mo
    Online only price
    50% off first month rent
    Large 10'x25'
    • Outside unit
    • Drive-up access
    $ 237/mo $316
    Online only price
    50% off first month rent

    No Obligation

  • Save Impression

    15'x15'
    Online only price
    $ 238/mo
    Online only price
    $1 first month rent
    Large 15'x15'
    • Outside unit
    • Drive-up access
    $ 238/mo $317
    Online only price
    $1 first month rent

    No Obligation

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    12'x25'
    Online only price
    $ 267/mo
    Online only price
    2nd Month Free
    Large 12'x25'
    • Outside unit
    • Drive-up access
    $ 267/mo $356
    Online only price
    2nd Month Free

    No Obligation

Nearby Self-Storage Locations

Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.

North Loop Storage Units Near I-35, U.S. 290

Public Storage in North Loop is the answer for customers looking for self storage options off of Interstate 35 north of downtown Austin.
Just south of the intersection of I-35 and U.S. Highway 290, this facility offers indoor storage units, outdoor storage units and climate controlled storage units, all in different sizes.
Roughly five miles from downtown and a quick drive from Highway 183 or MoPac Expressway, this is a convenient storage facility for the Windsor Park, Highland, St. Johns and Hyde Park communities, as well.
Time to pack up a home office in a house off of Manor Road? A 5x10 storage unit can fit a desk, office chair, lamps and a handful of boxes.
For larger loads, a 10x20 storage unit can hold a bedroom set, a sofa and a few household appliances, while a 10x30 storage unit offers enough storage space to load up everything inside a five-bedroom home near McCallum High School or Regan High School before a major remodel.
Spaces for vehicle storage, RV storage or boat storage are also available at this location, and the property manager lives on site.
Slightly removed from the hustle and bustle of the busy downtown area, but close enough to get to any of the major local attractions and destinations in just a few minutes, North Loop provides a perfect alternative for residents or businesses looking for a little room to breathe in the Austin area. Public Storage is happy to help North Loop residents whenever a little extra space is needed.

At Public Storage, You'll Always Find...

  • Keypad Access
  • Friendly Staff
  • Month-to-Month Rent
  • Moving Supplies Available
  • Free Parking
  • Well-Lit Facilities

Reviews ( 357)

September 22, 2023
Google Public Storage Gerardo Martinez
Leticia was very professional and respectful
September 6, 2023
Google Public Storage Carlos Rivas
That's a two thumbs up 👍👍😎😎
August 19, 2023
Google Public Storage Madelynn Ramirez-Linden
When we went to get our boxes one of our boxes were missing and all they said was to file a police report and they even said this happens a lot !
August 6, 2023
Google Public Storage Sarah Beth
Their property is trashy, the elevator never works and whoever belongs on the property is never there ever and don't answer the phone and never returns your calls
July 31, 2023
Google Public Storage Justin G
The property managers Javier and Zaida are very courteous and personable. I was able to rent a space short-term and receive the discounted first month. Checkout was a breeze. Highly recommend this location.
July 20, 2023
Public Storage Melissa Barraza
anyone know district manager number ..need asap
June 8, 2023
Google Public Storage Monique Martinez
Leticia gave great service!
May 30, 2023
Google Public Storage Cody Hartford
Staff was nice and helpful.
May 5, 2023
Google Public Storage Bre Black
Staff is super friendly and helpful. Showed me my unit to make sure it was the right fit.
March 31, 2023
Google Public Storage Lashay Little
Very friendly, helped me upgrade to a bigger unit with no hassle. Thank you
March 29, 2023
Google Public Storage Evelyn Erika Rico
Awesome company great customer service. Especially the front agent inside she is so nice and great hospitality.
March 27, 2023
Google Public Storage Alexander Eddy
Arlene was super helpful and made the process very easy
March 27, 2023
Google Public Storage Antonia antonia30
Arlene was very professional and help me pick the right size unit to store my items. she also speaks Spanish. I recommend storing at this location and will be telling my friends to rent at this location.
March 26, 2023
Google Public Storage Dominique
10/10 customer service to Mr. Donovan! He was a great help & very transparent.
March 26, 2023
Google Public Storage Sha'londa Houston
Donovan s was great for me educated on my unit
March 20, 2023
Google Public Storage Anna Reed
Arlene was very kind and helpful. I recommend storing at this location.
March 16, 2023
Google Public Storage Quentin Hornsby
Excellent customer service
March 7, 2023
Google Public Storage Samuel Botsford
February 23, 2023
Google Public Storage Iveth Mesta
Muy buen servicio , la atención de la Señora Arlene muy amable , en todo lo que pudo ayudarme ! Muy satisfecha con el servicio y ojalá y hubiera más personas como ella , que esta disputa ayudar , y sobre todo que hablen español! Muchas gracias!
January 31, 2023
Google Public Storage Amy Lyon
Zaida is always so friendly and helpful! Price is fair considering non-working elevator, missing dollies, etc.
December 29, 2022
Google Public Storage Kirsten Schultz
If there were a zero star option I would use it. The elevator never works, resulting in dangerous attempts to move things down narrow stairwells. Lightbulbs are always out, the roof leaks resulting in puddles in hallways that often seep into units, there never seems to be anyone around to answer questions, and yet the price has risen significantly in the past few years. The best that I can tell is that they are charging us extra rent for all of the rats that have infested their facility. Or perhaps they have added a surcharge per rat dropping? Either way, this place is disgusting and I am annoyed with myself for keeping my stuff there so long. , If you are looking for a clean, well maintained, safe facility free of rats, which costs less, do yourself a favor and drive around the corner to CubeSmart, instead.
December 17, 2022
Google Public Storage Mike Cole
My unit got broke into and things got taking just wanted to let everyone know most of there camera's don't work are they are pointed down to the ground this happaned over three weeks ago and it is still like this.
December 2, 2022
Google Public Storage Owilson Romero
🏆
December 1, 2022
Google Public Storage Ernesto Bello
Same problem each end of the month. Nobody to help or look after.
November 25, 2022
Google Public Storage Albeeto Duran
Nice and clean.
November 23, 2022
Google Public Storage Yuritzy Lira
Rj was really nice and helpful
November 13, 2022
Google Public Storage Marc Randolph
Rj really helped me out.
November 6, 2022
Google Public Storage Chris Bouranis
RJ was super helpful and professional service
November 3, 2022
Google Public Storage Van Johnson
RJ was truly helpful with my transfer.
October 30, 2022
Google Public Storage Karen Vianey Pérez López
Rj helped me Witherspoon all my needs
October 29, 2022
Google Public Storage Marisa Sanders
RJ was beyond accommodating and very friendly showed me several spaces to be sure I had the perfect fit! I will definitely be using public storage again. Thanks a bunch Rj!
October 26, 2022
Google Public Storage stephen hernandez
The new property manager gets an A+. Than you RJ
October 25, 2022
Google Public Storage Michael Fox
Javier is always so friendly and professional. Questions are answered in a clear and precise manner. Wish there were more like him!!!!
October 19, 2022
Google Public Storage PA Trick (PMF)
RJ was incredibly helpful with getting me set up with a unit. Even saved me money off the top! Knowledgeable and thorough would be two adjectives I would use to describe his customer service. Thanks RJ!
October 7, 2022
Google Public Storage Angela Huston
Poor experience...this particular location seriously lacks professionalism, organization, and customer service! Office door always says "Open" but nobody is ever there at the office to assist with any issues. Moreover, this location way overcharged me for their smallest unit: $133.00 bill for super small unit for one month? Really?! 😡
October 3, 2022
Google Public Storage Jenny Benge
August 29, 2022
Google Public Storage Brian Pfaff
Nelly was so helpful!!
July 12, 2022
Google Public Storage Sandy Don Sternadel
I went with a customer to rent a 12x20 space here. The attendant was super friendly, she made the process easy, the rental space was clean and we got the stuff stored.
June 15, 2022
Google Public Storage Richard puente
Excellent beautiful professional
June 7, 2022
Google Public Storage Salvador Mendoza
I love the service
June 4, 2022
Google Public Storage Dhynna Garcia
Very helpful so nice she did everything to help me . Her name is zaida thank you so much
May 17, 2022
Google Public Storage Douglas Dunn
Very nice and helpful thanks Zaida for your services
May 15, 2022
Google Public Storage David C Balagia
Zaina was amazing today ! Great service and smile !
April 22, 2022
Google Public Storage Alberto Ferreiro
Nice warehouses for short stays
April 18, 2022
Google Public Storage Ferry Cojon
Me atendieron super bien
April 4, 2022
Google Public Storage Ricardo Diaz
Todo bien, excelente servicio por parte de Zaida.
March 30, 2022
Google Public Storage elena carrasco
This is my first experience in general with a storage facility and it went very smoothly. Zaida, was a kind employee who went out of her way to make sure I got what I needed. Found a spare lightbulb for me and everything. Thanks! This storage has easy technology in place that makes visiting the units pretty simple. So far so good ✅
March 10, 2022
Google Public Storage Austin Brown
March 4, 2022
Google Public Storage Tarrika Hill
Zaida was very helpful when it came to knowing everything I needed to know about getting a storage .. she was very polite and open armed warmin I definitely would come back to the public storage
March 4, 2022
Google Public Storage Chad Simons (Chad Simon's)
It is a great place to store things, clean low price, I'm still using them
March 2, 2022
Google Public Storage Eric Watkins
Very friendly, awesome service, helped with everything I needed. Zaida was a great helper. Recommend for anyone in the area
January 25, 2022
Google Public Storage Matt Settlemire
January 25, 2022
Google Public Storage Eduardo Colombi
January 15, 2022
Google Public Storage Andrew Paul
Natalie is a Gem: 7 out of 5 Stars! ;) Great Customer Service Skills, Pleasant, Patient & Understanding, she resolved a long-standing Problem in short order, then called me back to confirm. This gal's Goin' Places!
January 13, 2022
Google Public Storage Jeff Mash
Lauren and Natalie truly provided me with 5 star customer service. I had been struggling online with completing my reservation but then they saved the day by calling me and sorting it all out! Amazing! Very happy! Having this type of above-and-beyond customer service makes me feel even better about selecting this facility for our storage. Thanks!
December 28, 2021
Google Public Storage byran wayne hoyt
David was awesome, great customer service and professionalism was phenomenal!
December 23, 2021
Google Public Storage Anna Ferrini
December 10, 2021
Google Public Storage Moonie
Didn't know what to expects it's my first time looking into renting a storage unit. Staff is very knowledgeable and helpful I'm glad Lucia was there to help me figure out what storage would best work out for me and just over all had plenty of patience explain their policies and just what to expect it made things go a lot more smoothly.
November 27, 2021
Google Public Storage Morgan Ohlen
UPDATE: not sure what has happened to this location so quickly. I tried to rent a unit here and I was assigned a unit with a lock already attached. I waited for an hour or so to be called by manager. I had to contact public storage 3 separate times. They told me it was canceled so I could get my money back. The next morning (today), they called me back mumbling and slurring their words asking if I wanted to cancel. I said I thought it already was. It sounded like I was speaking to a drunk teenage girl. It was odd. I could only respond, “absolutely cancel my unit!” Lol. Never coming back. Good place to store stuff. Never had any issues with renting a unit here. I would come back here anytime.
November 12, 2021
Google Public Storage Joshua Tasby
There was a mix-up at first but they straighten out my reservations got me the cheapest deal that they could offer me and make sure that I understood all rules and policies and make sure my insurance and everything was straight and I'm we had a quick easy move in and so far they have been very accommodating
October 29, 2021
Google Public Storage Raphie Emerson
Great customer service. Fine units. Wish they had a spare dolly lying around.
October 28, 2021
Google Public Storage Robert Prudhomme
Thank you to Zaida she was very helpful is
October 21, 2021
Google Public Storage Florence Black
Service was great at this location. Application process went smoothly. Zaida was helpful and courteous.
October 12, 2021
Google Public Storage Shawyn Leininger
Clean, well maintained property at great rates!
October 1, 2021
Google Public Storage Christopher Coble
Zaida is awesome.
September 27, 2021
Google Public Storage Larry Harris
September 10, 2021
Google Public Storage Donald Hungerford
Brad runs this facility with utmost professionalism. He is thorough, knowledgeable of the system, and diligent. He also keeps the place spotless.I overheard him working with another client in the office and his professionalism includes a personal touch with care & concern.
September 10, 2021
Google Public Storage Charlsey de la Pena
September 10, 2021
Google Public Storage Morice Williams
Brad was amazing an very helpful..
September 9, 2021
Google Public Storage James Troutman
September 9, 2021
Google Public Storage Evette Boss
Great customer service!!!!!
September 4, 2021
Google Public Storage Kristin Sankovich
The gentleman at the front office was helpful, but there were no dollies or carts available upon move in, he told us they had been stolen, and the elevator was barely useable. We got stuck inside on a nearly 100 degree day. Wish we would have paid a bit more at another location.
August 20, 2021
Google Public Storage Laura Messer
August 20, 2021
Google Public Storage Lisa Lamkin
Brad was a great help! Great PS experience!
August 19, 2021
Google Public Storage chris commando
Great service !
August 18, 2021
Google Public Storage GetMoneyy Jacobb
August 16, 2021
Google Public Storage douglas reed
August 11, 2021
Google Public Storage Diana Yates
August 9, 2021
Google Public Storage Hollis Banks (Dope Knowledge)
Good place
July 31, 2021
Google Public Storage Andy Cast
It's great storage place. I'm a mover for Almighty moving services north, and I do a lot moves from storage places and this place is clean and easy to get around. Well maintained.
July 22, 2021
Google Public Storage alejandro medellin
July 9, 2021
Google Public Storage Mike Juarez
July 9, 2021
Google Public Storage Vanessa Rosendale
Renting a storage unit was very easy to do. It was a quick process! Brad was very sweet and walked me through the whole process to make it even easier.
June 22, 2021
Google Public Storage John Matos
June 5, 2021
Google Public Storage Aequitas Luck
Brad and Lucia were great getting us set up 👍
June 5, 2021
Google Public Storage Jay Edwards
Brad's been super helpful with any issues we've had, and setting up a storage unit online was super easy!
June 4, 2021
Google Public Storage Taylor Bertone
I actually deleted this because I thought I would give them a chance to rectify this but I have rat droppings in my unit. There was even rat droppings in the stairwell so they must be everywhere. They just doubled the price for my unit and sprinkled rat droppings on my belongings - thank you!
May 27, 2021
Google Public Storage Lillian Wang
moving in and out was super seamless, didn’t even have to go into the main office for checking in or out and the costs were always very up front! definitely one of the cheaper storage places in the area too
May 25, 2021
Google Public Storage Del Martinez
May 18, 2021
Google Public Storage Kory Yang
Quick service and friendly staff.
May 4, 2021
Google Public Storage Eoin Canny
Brad couldn't have been more helpful during check-in. Five-star experience!
April 29, 2021
Google Public Storage Sergio Muñoz Sarmiento
April 29, 2021
Google Public Storage Ina Walker - Houston
They are the best in the world. I had a question about my storage and Brad answered everything and my unit is somewhere else. You are the best Brad. If you need a storage please check them out.
April 17, 2021
Google Public Storage Martha Luna
April 10, 2021
Google Public Storage Bex Villarreal
Easy to use self storage. Place is kept clean. It's gated. And they have elevators to take your stuff up to the 2nd floor.
March 31, 2021
Google Public Storage Chris Barrera
Always easy to store our things when we need them. I told Brad about a bulb that happened to be out in our unit and he fixed it on the spot.
March 25, 2021
Google Public Storage Tony Tafares
Brad is super cool dude who help me sort all my junk away during these trying times!
March 3, 2021
Google Public Storage Mike Stefanik
I've been there for 10 years. The price is really good. I went today and got a second unit. Brad helped me out. He's a pro. The whole thing was really easy. Changed my life. You should go rent a unit even if you have nothing to put in it. It's that good.
February 6, 2021
Google Public Storage B C
This location is close in and well managed by Brad, who has been very responsive to requests I have had.
January 29, 2021
Google Public Storage Cj Bonner
BEST PLACE TO PUT MY STUFF EVER THIS PLACE IS REAL GOOD AT HOLDIN’ STUFF I TELL YUH NO NEED FOR PUNCTUATION NO CAP JUST PLAIN OL GOOD STUFF HOLDIN RIGHT HERE BUDDY OL PAL OL JIMBO OL HUNKY DOREY YESSIREE YEEHAW
January 27, 2021
Google Public Storage Edgar Gutierrez
Brad was super helpful with a problem I had through the webpage. Made it super easy
January 27, 2021
Google Public Storage Thracy Arrieche Guevara
Brad was really helpful during our rental process!
January 11, 2021
Google Public Storage Lamont Tuff
I love it
December 20, 2020
Google Public Storage Fernando D. Cardona Bonilla
December 4, 2020
Google Public Storage Sheila Garcia
I needed to store my items for a few weeks between selling my house and buying a condo. Reserving a Public Storage unit online was fast and easy. No gimmicks, just straight forward info and discounts. Great service (& safe/social distanced) when in person at the complex thanks to Brad & Phillip. Unit was easy to access (personal gate codes!) and unit itself was clean and in good condition, with a light. I called to give my notice to vacate and Brad answered my questions easily and I received my info email within minutes of our phone call. 10/10 would recommend and reuse this location if I need storage again in the future. Keep up the great work guys!
November 30, 2020
Google Public Storage Reed Daw
This review is specifically to give praise to Brad, the property manager. Super easy to work with, went out of the way to make sure I was getting what I wanted and was very transparent about everything. Made it very easy to check out as well. Great customer service in all areas.
November 30, 2020
Google Public Storage Albert Clary Jr.
I have been renting from the Reinli location for a couple of years. The staff has always been extremely helpful and professional. They even suggested moving to a smaller unit to save money.
October 18, 2020
Google Public Storage Amy Jones
Brad was extremely helpful in finding us exactly the type of unit we needed! He was patient and friendly with us! Thank you Brad!
September 16, 2020
Google Public Storage Garrett Smith
I rent 2 24 hour access units, and have nothing but good things to report thus far during my 3 or 4 month usage of the facility. The 25 hour access units are indeed nestled away towards the back end of the neighboring parking area, but that just provides a bit of privacy and the fact that the units are directly across from several businesses adds a bit of security, since there's cameras etc. I appreciate the clean, neat and efficient use of space in the units. Highly recommended, especially when signing up and taking advantage of the monthly special pricing!
September 1, 2020
Google Public Storage Brittany Chris
David and Brad are great to work with, knowledgeable, prompt and always willing to help. However, Public Storage will increase your fees significantly every 6 months. If you plan on renting long term, look at local options.
August 29, 2020
Google Public Storage L Tu
I saw to many rat dropping while walking down the hall.
August 26, 2020
Google Public Storage Cade Govender
Great!
July 21, 2020
Google Public Storage tabetha mason
Incredible customer service, Deborah! Thank you
July 10, 2020
Google Public Storage Harrison Ward
Location is good- easy to get in and out of the facility. Staff is awesome- Brad made sure I was taken care of and it didn't go unnoticed. Will store here again for sure.
July 9, 2020
Google Public Storage Tarek Zaher
The staff here is incredibly helpful. Their main concern seems to be getting you the best deal possible for what you need. Perfect storage, especially if you are a college student who just needs it for a month or so.
June 25, 2020
Google Public Storage Chris Hoebbel
David was very helpful in getting me the best unit for my needs. He was friendly, knowledgeable!
June 25, 2020
Google Public Storage Shannon Scofield
Great rental experience, very friendly and helpful. If something goes wrong with your reservation they're very friendly and willing to help out. Thanks David!
June 23, 2020
Google Public Storage Jeff Nicholson
I've been renting space at the Reinli location for a couple of years now. David and Brad are both friendly and knowledgeable, and helpful if I have any concerns. A+
May 31, 2020
Google Public Storage diana garner
April 21, 2020
Google Public Storage Brack Botts
Excellent customer service thank you
April 8, 2020
Google Public Storage Erin Terry
March 18, 2020
Google Public Storage Glenn Edward McDaniel (GMack)
March 16, 2020
Google Public Storage Parker Robertson
If I could give them 6 stars I would, David is a customer service professional. If you got stuff, come put it here, they’ll take care of ya
March 16, 2020
Google Public Storage Tonisha Williams
Dave was GREAT
March 14, 2020
Google Public Storage McKay Dendy
February 28, 2020
Google Public Storage Deadra Goldsby
Toad Was Amazing And A Big Help.!
February 26, 2020
Google Public Storage Julio Raya
Great customer service. Always a pleasure.
February 26, 2020
Google Public Storage Charles M
Brad was very helpful and I got a great deal on a unit!
February 24, 2020
Google Public Storage Arthur Johnson
The Manager David was most helping me get a storage for my daughter with lots of information. I was very pleased
February 21, 2020
Google Public Storage Marissa Heidt
February 18, 2020
Google Public Storage Roy Rocha
These people are very helpful and extremely understandable. Brad and David are like family and are always able to make my storage here at this place like actually being at my safest. Thanks to everyone. This place roks. Above all, these people here are very familiar with all areas and completely go above and beyond. Be sure to recognize their devotion and hard work.
February 7, 2020
Google Public Storage S R Whittington
February 5, 2020
Google Public Storage Ann Gonzalez
Thanks to David for the great service. He was able to help me right away and Answered all my questions
January 30, 2020
Google Public Storage Amanda Miller
I had a great overall experience renting a unit here. Brad & David are both super helpful and responsive. Easy access to units and everything is very clean and well maintained, highly recommend. Thanks!
January 29, 2020
Google Public Storage Adriean Benn
David is the best, he really gave me a clear understanding of what I was paying for and how everything worked around the place
January 29, 2020
Google Public Storage Justin Murphy
Well if I needed a store did not eat at least I know that someone constantly checks on the storage but that's not the case still a good company though...
January 17, 2020
Google Public Storage Keira Marti
David was great and professional. He took me quickly through the process but made sure I had all the information at each step.
January 10, 2020
Google Public Storage Stephanie Martinez
Awesome service. Quick and easy. Thank you David
January 8, 2020
Google Public Storage Robert Ligon
Brad and David are both great to work with!
January 5, 2020
Google Public Storage royal segal
Brad was informative
January 3, 2020
Google Public Storage Alice Harper
Great service..very friendly and great hospitality
January 2, 2020
Google Public Storage Bob Trevorrow
Rat droppings
December 29, 2019
Google Public Storage Nazaret Ramirez
David and Brad are amazing, it was pretty good service and quick! 🙌
December 28, 2019
Google Public Storage MAKE workshop
Brad was incredibly helpful and went out of his way to make sure we were happy with our unit and got the best rate available.
December 22, 2019
Google Public Storage Julia Villalpando
Brad was very welcoming and straight to the point. I would highly recommend this place for your storage needs.
December 21, 2019
Google Public Storage Geri D5
December 20, 2019
Google Public Storage Ricardo Ruellas
December 20, 2019
Google Public Storage Carlos Soria
Brad and David are probably some of the most helpful guys public storage employs. They were very knowledgeable in what they had been helping me out on, while offering suggestions and ideas without my having to ask them! Thank you guys!
December 15, 2019
Google Public Storage William Miller
Very helpful and informative
December 14, 2019
Google Public Storage Taylor Prewitt
Move-in was stress-free! David was great, informative, and friendly. Definitely recommend this spot.
December 9, 2019
Google Public Storage demona regalado
November 25, 2019
Google Public Storage Prosperous CareGivers
Brad and David are exter nice and helpful. They have been great for us.
November 25, 2019
Google Public Storage CTX Scavenger
Dave is really great. He has helped us out, and been extremely nice. They work hard to make our experience great
November 23, 2019
Google Public Storage Brian Fitzpatrick
Easy to set up, and the staff were very helpful with answering all of our questions about the place. They could not have made things any easier, or the decision to use public storage compared to the many other options.
November 23, 2019
Google Public Storage Cat Darling
Super knowledgeable and helpful staff and really reasonable rates! Brad and David were great. Highly recommend.
November 23, 2019
Google Public Storage Silver Waves
Brad and David were awesome! Simple fast and the facility is clean :)
November 22, 2019
Google Public Storage anna
David was super helpful and went over everything in detail!
November 21, 2019
Google Public Storage Nathan Hill
David is awesome!
November 21, 2019
Google Public Storage Santiago Martinez
November 7, 2019
Google Public Storage Daniel Lorenzetti
Great manager Brad/David. Helpful. Good location
October 25, 2019
Google Public Storage Delmy Arguello
October 24, 2019
Google Public Storage John Meador
David was Rad! David said it’s perfect for body storage!!!
October 22, 2019
Google Public Storage LilBull Carnal
That was good and quick Jordan and David help me out nicely
October 20, 2019
Google Public Storage Lilly Ponce
David was super nice! He was very thorough, went over every option, and very helpful. Thanks, David!
October 20, 2019
Google Public Storage David Carson
The manager - David - has always been very kind and helpful.
October 19, 2019
Google Public Storage Stephen Pickett
Brad and David were very courteous and personable!! Great Service!
October 12, 2019
Google Public Storage AT Astro
September 29, 2019
Google Public Storage Stephanie Smith
David was awesome!
September 26, 2019
Google Public Storage Ania Prieto
Davis is super friendly and nice. He was quick and efficient.
September 22, 2019
Google Public Storage Steve Catanzaro
September 8, 2019
Google Public Storage Chuck Sosa
September 7, 2019
Google Public Storage Madison Witherel
I needed to move all of my things out of an apartment very last minute, and within 2 days. Public storage has been very helpful and pleasant. Getting a unit has been simple, and the easier part of this whole scenario.
September 2, 2019
Google Public Storage Vontenette Robinson
I love David he was awesome an explain to me the details of my storage great guy keep up the good work
August 30, 2019
Google Public Storage Siara
Nita was super helpful!
August 29, 2019
Google Public Storage bess medina
David was great help! He was able to get set up on short notice.
August 28, 2019
Google Public Storage Ashley Higgins
Thanks David you are the best and thanks for the great service 👍!
August 24, 2019
Google Public Storage Darren Sluyter
August 17, 2019
Google Public Storage CHEF EVELYN
David from this location was very helpful and patient
August 14, 2019
Google Public Storage danny strack
David and the rest of the staff were very helpful! They made sure to follow thru on a commitment even though it was against normal policy, which really helped us out (since we didn't have to change our move out plans!)
August 10, 2019
Google Public Storage Fernando Pruneda III
David and Brad are exceptional employees. Thanks guys for the help.
August 3, 2019
Google Public Storage Mark Nichols
David and Brad were so very helpful and efficient. Getting my belongings safe and stored was so easy! Thank you !
July 28, 2019
Google Public Storage Stephanie Mckim
They suck
July 20, 2019
Google Public Storage Ana Rodriguez
Brad, David & Jordan were fantastic in helping our first storage unit rental run smoothly. They made the process as easy as possible for a newbie. Can’t go wrong with Public Storage :)
July 20, 2019
Google Public Storage Chau Phung
David was helpful and respectful. Overall it was an easy process
July 19, 2019
Google Public Storage Shiv Jhaveri
David & Jordan were very helpful!
July 9, 2019
Google Public Storage Matthew Barrow
The employees here were very helpful and informative.
July 6, 2019
Google Public Storage Joel Ramos
Great service
June 29, 2019
Google Public Storage Lisa Limuel
Very helpful!
June 26, 2019
Google Public Storage oscar soto
June 21, 2019
Google Public Storage Jody Hester (Network Man)
I stopped by this location to rent a small inside unit, which I assumed (my fault) was climate-controlled. The gentleman working (David) was extremely helpful and found me a climate-controlled unit in the size I needed (and actually at an online discount) within a couple miles as the Public Storage facilities are all Corporate stores and therefore, linked. I would absolutely recommend this location as well as Public Storage overall. You rarely find a company dedicated to Customer Service these days, and I am happy to say I found one in Public Storage!
June 3, 2019
Google Public Storage A L
May 24, 2019
Google Public Storage Davis Clark
David was knowledgeable and pleasant. I have been a customer several times, and highly recommend the space and his services.
May 21, 2019
Google Public Storage Elizabeth Contreras
Sean was very helpful! Great explanation and good customer service.
May 17, 2019
Google Public Storage Travis Cuvelier
David was very helpful- super efficient, knowledgeable, and gave great advice!
May 16, 2019
Google Public Storage Jennifer Peña
The process was very smooth and the clerk,was David, very sociable and able to answer any questions
April 29, 2019
Google Public Storage Steven Jatzlau
Very helpful.
April 29, 2019
Google Public Storage Roady Mosqueda
Great service david was very helpful.
April 8, 2019
Google Public Storage Louise Omorodion
April 5, 2019
Google Public Storage Helica Perrill
Not from Austin originally. When we were looking for a unit and Leticia was very helpful. She made it convenient for us. Very friendly and had a beautiful attitude. She was very informative about our unit.
March 28, 2019
Google Public Storage Kirsty Roberts-Lambert
Great- easy check in process. Lane was very helpful in getting me set up. Highly recommend!
March 23, 2019
Google Public Storage Cynthia Hubbard
David is AWESOME!!!! So glad to have this space, fast,convenient, friendly & a great place!!!
March 21, 2019
Google Public Storage Jizzonuh Girl
David made the rental process painless and easy. Very quick and super detailed. Extremely happy to be renting from this Public Storage location!
March 20, 2019
Google Public Storage juan lopez
Leticia she was really great help she helped us get in fast and a cheap storage unit
March 20, 2019
Google Public Storage David Ortega
I had a good costumer service from leticia highly recommend her service
March 18, 2019
Google Public Storage Rita Sainz
David was very helpful and explain the rental process thoroughly. Thanks a bunch David!
March 17, 2019
Google Public Storage Vincent Jones
David was excellent great service!
March 17, 2019
Google Public Storage xal
Very friendly customer service. Recommend
March 14, 2019
Google Public Storage Jime Endara
David helped me get the right space. Nice facility.
March 7, 2019
Google Public Storage Mary Viney
Pricing too high
February 25, 2019
Google Public Storage Chuck Edwards
Quick and convenient. I’ve used this public storage for a couple of years and I love being able to drive right up to my storage unit.
February 25, 2019
Google Public Storage Fernando Rocha
Hello My Name Is Fernando Rocha I Like To Atmosphere I Go To Because Public Storage Is An Idea Place To Have Your Stored Items At Because You Can Get To Alot Of Convinence Going To The Stores Like 7-11 There Are Resturants Other Convinience Stores You Got The I-HOP TRES AMIGOS Resterants You Have There Different Motels You Can Stay At The Panda Express Chinese Resterant You Have The Greyhound Bus Station It Is All Of Those Places Are At Your Convinience Public Storage Is A Clean Place To Hold Your Items At I'am Going To Let Everyone I Know About This Place And The Friendlyness In All These People They Let You Know Everything About Your Items Their Is Security The Lighting I Feel Safe That All My Belongings Are Secured I Can Sleep Conforably We Need To Let Everyone Know About Public Storage Thank You For Letting Me Tell You All About The Security Your Business Brings Us All I Rate Public Storage A 10 Star The Integrity And The Security This Place Has Will Always Be A Plus .
February 14, 2019
Google Public Storage melissa sheppard
David was so supremely helpful and made me laugh the whole way through. You can tell this guy is a band leader because his golden voice just slides right through the terms and conditions. It is clean convenient and well laid out. Kudos!!
January 21, 2019
Google Public Storage Paul Bailey
Excellent management easonable price
January 19, 2019
Google Public Storage David James
Have been a lifesaver for years.
January 15, 2019
Google Public Storage Jason Derks
David was absolutely wonderful to work with. He is extreamly knowledgeable and has a genuine interest in who he helping. I felt I was being given accurate and truthful information, that’s the most importantly thing to me. The property was kept nicely clean from my brief walk around.
January 9, 2019
Google Public Storage Kevin Worthy
Very fair
December 30, 2018
Google Public Storage Darlene Alexander
Great customer service for example eye contact, talking to and not at the customer and service with a smile. Thank you David (property manager)
December 20, 2018
Google Public Storage A R
December 6, 2018
Google Public Storage JonJon Bridge
Nice staff, fair prices, but not 24/7. I understood it was for security reasons, however, quite inconvenient to those needing late night or early morning access.
November 28, 2018
Google Public Storage Ires Ramirez
Nice friendly like the location and service
November 9, 2018
Google Public Storage John Smith
Thanks David, the rental process was quick and easy and Facilities are clean.
October 21, 2018
Google Public Storage Brent Lewis
September 29, 2018
Google Public Storage Amy Perfield
Unsafe, the gate was left open when I went to retrieve my things.
September 23, 2018
Google Public Storage Robert Herbert
September 10, 2018
Google Public Storage • JHA4
August 26, 2018
Google Public Storage Lucas Morris
August 16, 2018
Google Public Storage Lucia Lopez
I have had a storage unit at this location for about 4 months now, and I regret it. David, the manager, was incredibly rude to me and my son from the get go, and we had trouble communicating with him. I called the office 3 or 4 times and no one answered the phone. Then, I came into the building a few days ago and there was some kind of sticky dark liquid all over the elevator and on the floor! Disgusting! I complained about this and was met with complete indifference. Absolutely atrocious customer service from David.
August 13, 2018
Google Public Storage Maia Kyoko
August 11, 2018
Google Public Storage Kate Nye
Convenient location, hospitable check in.
August 11, 2018
Google Public Storage Krystal Kim
July 28, 2018
Google Public Storage Bob Pritchard
Great, friendly and fast Thanks to David
July 22, 2018
Google Public Storage Albert Lee
July 21, 2018
Google Public Storage Cynthia Serrano
Rented a storage room with the this storage about a year ago and had nothing but problems. David the property manager never answers the phone and after driving 2 hours to collect my things realized I had forgotten my ID and was told to drive back home to get it! When I called Their corporate office I was told that it is up to the property manager to accept a picture of my ID on my phone he responded by stating that they were long to us! I will never rent from them again and will be sure to tell everyone I know and anyone who asks not to go there David definitely benefit from some customer service classes!
July 19, 2018
Google Public Storage Joseph Drewes
David was really helpful and made renting simple, would definitely use again
June 25, 2018
Google Public Storage Kathryn Malone
David was great with helping me get a unit -- he helped make the process very clear, quick and easy, and I felt I was genuinely taken care of. Thanks :)
June 25, 2018
Google Public Storage Krystal Ary
David was very helpful. He should me the storage and helped me threw the process quickly. Got to details about storage which was helpful.
June 3, 2018
Google Public Storage Brandi Juarez
May 28, 2018
Google Public Storage Quentin Thomason
May 11, 2018
Google Public Storage Max Kaufman
Came here and was given speedy, polite service and David went above and beyond to make sure my experience was positive. Great location!
May 10, 2018
Google Public Storage Joey Garcia
Great experience. David made it a very fast and easy process! Highly recommend. Ask for David!!
May 9, 2018
Google Public Storage Shane Parks
Excellent service, easy rental and very cost efficient!
May 4, 2018
Google Public Storage Rebecca
Excellent location, helpful staff, clean well run storage facility.
May 3, 2018
Google Public Storage Parveen C
Great service! David was really helpful and explained everything clearly and in a professional manner. Great location with clean units.
May 1, 2018
Google Public Storage Carter P
Christian and david were awesome and very helpful! Delightful and very informative! Great service and efficient
April 29, 2018
Google Public Storage Anna Watson
Great experience. David was very helpful.
April 29, 2018
Google Public Storage Robert Baker-Coe
Clean unit easy to get to from home and good on location service. Look forward to business in the future.
April 29, 2018
Google Public Storage London London
David was very informative he helped me with the whole process and I was in and out fast!
April 26, 2018
Google Public Storage Irma Rodriguez
David was awesome, very friendly and make the whole experience easy and nice. He explain everything and answer all the questions I hade. The units are good and clean.
April 21, 2018
Google Public Storage Jeremy Goldbach
Scott was probably the most cheerful guy I’ve met in a log time! never had such a nice time renting a storage unit!
April 18, 2018
Google Public Storage Josh Gomez
David was awesome help! Everything done within minutes.
April 6, 2018
Google Public Storage donna britton
Love it. Clean and easy.
March 16, 2018
Google Public Storage Robert Cole
Good location.
March 15, 2018
Google Public Storage Ruben Hernandez
David was more than helpful
March 7, 2018
Google Public Storage Max Tenney
David was incredibly helpful and got me all set up in a professional and timely manner. Glad to be using this facility!
February 24, 2018
Google Public Storage Shaun Haenes
Leticia and David were the most amazing people I have dealt with all day. Not only did they help me get the best storage unit for what I needed but they also put a smile on my face because they were so friendly and knowledgeable about what I really needed. I would have paid for a huge unit that was unnecessary and expensive if they wouldn’t have helped me. Thank you!!!
February 24, 2018
Google Public Storage Drew Mills
Easy to work with, good people. Never had a problem for the year I used them.
February 22, 2018
Google Public Storage Gypsy Queen
David was very helpful and easy explanation of storage fees and facility. Clean and easy access.
January 25, 2018
Google Public Storage Mudassir Shaikh
David was awesome. Extremely Helpful.
January 25, 2018
Google Public Storage Ryan Reznick
January 25, 2018
Google Public Storage ian kirby
Great staff, clean units and reasonable rates.
January 25, 2018
Google Public Storage Christopher S. Collins (Wheel's)
Blowed!
January 21, 2018
Google Public Storage nogood504
Staff is very friendly David is amazing
December 21, 2017
Google Public Storage Jessiqua Carrillo
Very clean and no matter what floor you're on its very easy to get to
December 18, 2017
Public Storage Belinda Murphy
Is this Public Storage PSI #28224?
December 18, 2017
Google Public Storage Susan Rodenko
December 9, 2017
Google Public Storage lakeway executive
November 26, 2017
Google Public Storage Jessica McGlothern
I rented a unit here from an employee named David, who surprised me with his ability to be professional and cheerful - actually brightened up my day! Staff was friendly, efficient and I feel very secure leaving my things here. The location on Renli is super clean, easy to get in and out of and is clearly a well managed storage facility. 5 Stars!
November 25, 2017
Google Public Storage Gavin Emberson
November 23, 2017
Google Public Storage Lo Flo
November 16, 2017
Google Public Storage Tiesha Fowler
David was awesome and helpful.. He was the best... I will refer people..
September 26, 2017
Google Public Storage Carolyn Cockfield
My son works there
September 25, 2017
Google Public Storage Matt H
September 15, 2017
Google Public Storage tony tone
Very nice and clean
July 27, 2017
Google Public Storage Eric Foster
Workers are nice. David specifically is very nice and helpful. Rates are a little high, but overall good experience.
June 21, 2017
Google Public Storage HOG LIFE
Came in for a storage unit and Philessia was very helpful in locating a unit within my budget. This location is great, but found unit @ sister property with great rates.
May 29, 2017
Google Public Storage Nathan Nichols
May 28, 2017
Google Public Storage Sam Garcia
David was very friendly and helpful.
April 3, 2017
Google Public Storage Samuel Harris
David, was extremely helpful and provided great service.
March 24, 2017
Google Public Storage Roy Rocha
Because David was very polite and thorough.
February 11, 2017
Google Public Storage kris schludermann
Okay until your late. They lock you out fast and go to auction quick.
January 30, 2017
Google Public Storage Matthew “Matt” Leos
Landri is always super nice when I come in and is more than happy to help me if I need anything!
November 27, 2016
Google Public Storage Mariah Galvan
Nice and friendly facility thanks landry will refer your location to anyone
November 11, 2016
Google Public Storage Russell Hughes
Very professional
October 12, 2016
Google Public Storage James Tello
Landri was very helpful..she was very nice and gave easy instructions..
September 27, 2016
Google Public Storage Belinda JuarezRenobato
I have been at this location for over a year and Landri has been great. Not only did she help me get a better rate but she is always willing to help and answer all my questions thank you Landri
September 11, 2016
Google Public Storage Antonio Martinez
Nice location Landri was very helpful and nice even got me a better deal than I was told 10stars for you Landri
August 16, 2016
Google Public Storage Rick Bolton
August 15, 2016
Google Public Storage pete torrez
August 15, 2016
Google Public Storage Hog Zilla
August 2, 2016
Google Public Storage Jonathan Demet
This location is a nice facility that is clean. The staff seemed more then friendly. unfortunately I am left with a bitter taste in my mouth from my experience. After calling around I found the best storage deal in Austin was this location. they offered half price for each and every month if I come sign up. This puts the price about even with the rest of the world other then Austin. I came in to look at the units and sign up but being tight on money I was not 100 percent sure i was going to go that route. I was prepared to commit then and there. I was promised If I left without taking the unit I would have 6 days to get the same rate and I would be called by their staff before my opportunity was gone. I waited but never received a call. a few months later I tracked down their number and explained my situation. I was told that they for sure called me and that they would no longer honor the rate originally promised. I'm not sure when and where things changed in America but the days of the customer is always right are long gone. Big business says, "Eat it and like it. We own it all and you have no choice but to deal with it." I'm sorry but I'm just not a fan!
July 31, 2016
Google Public Storage Katrina Martinez
Landri was great thanks landri
July 28, 2016
Google Public Storage Caleb Smith
Kellie Callahan has excellent customer service and knows what she talking about.
June 28, 2016
Google Public Storage Kimberly Tutt
Judy & Kellie or both kind & super funny 😂
May 30, 2016
Google Public Storage Danielle Fields
Jenny was soo awesome and she helped me save money thanks jenny
April 2, 2016
Google Public Storage Blade Hall
April 2, 2016
Google Public Storage Glennis Cleveland
Blade was very helpful
March 26, 2016
Google Public Storage Ray P
Go to a different company for storage! I only needed 1 extra day to move out, and they told me I would have to pay for a full month. Would not work with me at all. Not even pro rate for one day. They don't care that I had to coordinate moving, just want to charge you as much as possible before you leave.
March 24, 2016
Google Public Storage Jono Young
I had a great experience with this Public Storage facility. Kellie really made the process easy for me and was a pleasure to work with. I definitely would recommend this facility to others
March 23, 2016
Google Public Storage Steven Vazquez
Kellie was super nice and made the process easy and painless.
February 20, 2016
Google Public Storage AJ Acosta
This was the first time going to Public Storage and I have to say the experience was pleasant. We were helped by Blade he was very informative and helpful. He made sure that we understood everything and was very courteous. Thank you Blade we really appreciate it.
February 6, 2016
Google Public Storage Stephanie Cenal
I've used this Public Storage location twice (once as overflow storage when I moved into an extremely small apartment for a year, and now for a couple of months while I'm between moves), and have had a great experience both times. It's a convenient location for me, tucked away right off of busier streets, and it seems to be more affordable than comparable storage facilities. During our check-in last December, Philessia was extremely helpful in making us more comfortable with our move. She was honest about how much space we needed, and after thinking about it for an hour, we drove back and she took the time to switch our contract to a bigger unit (even though she was long overdue for her lunch break). Good thing we did, because it turns out that our stuff barely fits in the new space as it is :) She also offered up some good advice to avoid common mistakes, like how to wrap our delicate furniture to protect it during the move and watching the movers to make sure they didn't take longer than they needed so they could charge an extra hour. Somehow, you don't really expect people to remember your name after they help so many customers per week, but she remembered our names the next day when we were moving in - we really appreciated that!
January 28, 2016
Public Storage Berhane Shawn Tewelde
On 1-27-2016 I was informed that my unit was broken into and items may have been stolen/damaged.
January 26, 2016
Google Public Storage Natalie Oliva
After months of storing with uhaul I had a high price increase not only was public storage offering a great half price deal but landr was amazing representative for the company most definitely five star service landri ! Thanks again you deserve this review
January 26, 2016
Google Public Storage Lita
Landry was awesome!
December 4, 2015
Google Public Storage Lakeisha Spence
Man you wouldn't believe how Philessia helped me relieve a lot of stress after the dramatic confrontation I had with my sister over sharing a storage. I was able to recover my property as well as get a deal on my own storage with money to spare. I've rented here before and if I ever needed to rent somewhere it would be at this same location. Thank you so much phelissa again for a life changing experience.
November 30, 2015
Google Public Storage Carol Scroggins
I was in this location over the weekend to visit the property, and inquired about available units. Philessia was the manager on duty and she did an outstanding job helping me to accomplish my goals. The property and office were very welcoming as was the manager. Thank you for top notch service!!!
November 17, 2015
Google Public Storage Sherrie Myers
I was rented a upstairs unit and upon time to move we found that the dolly advertised for onsite moving didn't exist. Only excuses!!!
October 27, 2015
Google Public Storage Sonia Sepeda
Went to rent a storage met with kellie and they were awesome thanks girls
October 23, 2015
Google Public Storage korbin gebhart
I'll never go here again. They changed the gate code on me AFTER I payed my monthly bill. There is NEVER anyone in the office. I tried paying my bill online and the website wouldn't let me log into my account, when I requested a password change they said they sent it to my email, I never got it even after 5 times I requested new info. I had to pay over the phone where they charge you $10 extra to pay by phone. It's ridiculous. Worst service I've ever experienced. Public Storage lost a customer.
September 28, 2015
Google Public Storage Angela Bolds
my experience was great!!!!!!she offred me a great unit she was very friendly and helpful this was definately the right choice!!!!!!!!they are awesome!!!!!!!
September 28, 2015
Google Public Storage Lauren Hastings
September 28, 2015
Google Public Storage Cristian R
Great service with a outstanding personnel.
September 19, 2015
Google Public Storage Tasie Hood
came into rent a unit met with landri and marjorie they gave great customer seevice and nice clean enviroment well taken care of ! thanks landriand marjorie
August 22, 2015
Google Public Storage Mary Harris
excellent service with landri and Marjorie transfer was as easy as can be they helped me with a cheaper rate love this storage
August 21, 2015
Google Public Storage Nickolas Grisham
I found the employees at this location very sincere. I was so glad Marjorie called me and helped me check out near the end of my lease, I nearly forgot after moving apartments. She was very friendly when I thought I was going to be overcharged, she resolved the issue and was genuinely helpful. Overall I had a great experience at this location. There aren't any hidden fees or gimmicks, and if you're late to move out it's all pro-rated so you're not locked in for another month. A+
July 24, 2015
Google Public Storage Randy Maddox
I messed up and thought I was reserving a climate-controlled unit, but I was not. Landri and Marjorie helped me search all over Austin to find a climate-controlled unit that was right for me.
July 7, 2015
Google Public Storage Nick Montrose
This place was terrible. Elia, the woman behind the desk, did not know what she was doing and did not hold my reservation. I then experienced horrible customer service when I arrived in person to try to rectify the situation (a business week is 7 days to them), and the fatso in charge was very condescending and patronizing. All they are interested in is getting you in the door to try to sell you a larger unit.
June 2, 2015
Google Public Storage Verell Nelson
This location is awesome. Landri has the best Customer Service skills I've seen since beginning my search for a storage facility. Previously stopped at the Uhaul facility a few blocks away and the staff member on duty was non engaging, slightly rude and not very willing to earn my business. So glad I did a little further searching and found this location. Excellent staff, awesome customer service and great location.
May 12, 2015
Google Public Storage Daniel Cardoso
Nathan its been a really nice person as well as the service I have got
April 25, 2015
Google Public Storage Brenda Rodriguez
Was In need of a space for my son Landri made things simple and fast thanks landri
April 25, 2015
Google Public Storage Roxanne Martinez
A year ago I was a nervous reck looking for a place to keep my sons stuff ,this had to be the smoothest ride by far I have been storing with public storage for the past 3 summers and landri was amazing thanks landri another year
April 18, 2015
Google Public Storage Lorenzo Rosales
something came up and I needed a storage Abril from somewhere else found me a location with Landri and boy was she right Landri is very nice and friendly if you need help come see Landri !!
March 27, 2015
Google Public Storage Catherine Sak
Nathan was wonderful!
March 12, 2015
Google Public Storage Laura Ciesielski
We were stuck in a bind and Nathan thought up solutions and saved our day, our money and my vacation. Nathan is a prince!!
March 12, 2015
Google Public Storage Trish Rivard
Nathan was awesome! Very patient and helpful
March 5, 2015
Google Public Storage Vincent Griffing
Nathan has excellent customer service and seems to know what hes talking about. I would recommend him to anyone.
March 1, 2015
Google Public Storage 787 Music Productions
Landri gave me the BEST public storage experience Ive ever had. Storing items are normally a tempoary thing, but if or when i do store items again public storage will be the place for my things. Thanks Landri.
February 9, 2015
Google Public Storage Paul Galvan
Planning a big move in a couple of weeks and i Came to inquire on boxes and packaging supplies, the representative there greeted me while in the process of helping another customer. After waiting a few minutes i was helped by landri, she offered to assist me and was very helpful and patient in assisting me. She walked me through diffrent savings that public storage offers on supplies i was impressed at the fact that she did all she could. wasnt sure on where id be storing but with the way i was treated not being an actual customer ill be sure to look into storing with public storage in a few weeks.
January 14, 2015
Google Public Storage EllerbeStaten
Excellent customer service!! Nathan went above and beyond. As the first face in what was a new city for me he made the process smooth and easy. I can't thank him enough. The facility was clean and had every thing necessary for me to move my things into my unit.
January 8, 2015
Google Public Storage Joshua Kates
Moved to Austin from Louisville, KY. This place hooked me up with a storage unit in 15 min and the manager on duty, Nathan, even gave me advice on Austin living. Great staff and very clean! Would recommend to any of my friends.
December 6, 2014
Google Public Storage Sarah Jones
Morgan could write the book on customer service! I had a challenging request that involved unloading a large storage container. Morgan called multiple sites until she found one that could accommodate my needs. Her kindness and knowledge has helped to remove much stress from my move. Many thanks, Morgan!
December 3, 2014
Google Public Storage sadarian campbell
Love Morgan!!!!
October 30, 2014
Google Public Storage clint tatum
Morgan was extremely helpful. She waited for us and we got there last minute and got us the space. Thank you so much!!!
October 26, 2014
Google Public Storage Dawn Mann
I initially called the 800 number, for assistance determining what size unit I would need. I provided a box count, with dimensions of the boxes, and the PS team member did the math. She was right on -- a 5x5 unit was all I needed--and that saved me a lot of $$. At the Reinli location, Morgan is just fantastic. Always helpful, great with follow-up. When I thought I might need a larger unit, she held one on reserve for me. Couldn't ask for any better help. One recommendation for the complex--wedges to prop open the external doors would be helpful. Trying to hold the door open, push the dolly and not lose any boxes is a bit of a trick.
October 25, 2014
Google Public Storage Marantz Thompson
Jessica and robin were AWESOME!!!!!!!!!!!
September 23, 2014
Google Public Storage Charles Molineux
Great experience...Jessica was great. Thanks
August 10, 2014
Google Public Storage Anna Clepper
Needed an enclosed vehicle storage unit on short notice. Online search for locations and reservation process was fabulous. Adam called me within 10 minutes to confirm the details and arrange for when I would come to the property. Onsite process was smooth and easy and he was super helpful with items needed, lock (I needed one), contract provisions, etc. The only thing that isn't perfect is the automatic gate access hours - wish I could enter later (11pm or midnight instead of 9pm).
June 21, 2014
Google Public Storage Ciera Otis
June 8, 2014
Google Public Storage Athena Meeks
JESSICA IS GREAT ! GREAT CUSTOMER SERVICE
May 31, 2014
Google Public Storage Iris Urbano
May 31, 2014
Google Public Storage Cindy M
Came in for boxes and Jessica was very helpful.
May 30, 2014
Google Public Storage Jared Nelson
I came in for some info regarding a storage facility and Jessica was a fantastic help!!! She got me taken care of quickly and efficiently!!! Good job Jessica!!
May 30, 2014
Google Public Storage Wes Walker
Came in inquiring info on a unit and spoke with Jessica. She was so helpful and friendly I had to rent a unit. If you are looking for a storage facility, knowledgeable and friendly help, come see Jessica.
May 30, 2014
Google Public Storage Jonathan Adams
After having several "difficult" experiences with other public storage locations, I spoke with Jessica and she was very informative and professional and was able to make sure my store needs were met to my satisfaction. Make sure you ask for Jessica!
May 30, 2014
Google Public Storage BuTTer Stan
Jessica was able to locate the perfect size unit to fit my personal belongings at a great rate.
May 29, 2014
Google Public Storage Scott Becker
NICE. EASY. DO IT
May 29, 2014
Google Public Storage tensay Johnson
May 18, 2014
Google Public Storage Neilson Chen
Fantastic experience
May 12, 2014
Google Public Storage Myria FREE
Adam was quick and thorough. Thank you.
May 3, 2014
Google Public Storage Bobby Hinojose
Jessica is real good keeps me up to date and informed
May 3, 2014
Google Public Storage Charles Barnes
Thanks for the great service Jessica is great and I love the service
May 3, 2014
Google Public Storage jessica jones
Jessica was great in my time of need
April 28, 2014
Google Public Storage Shonda Barnes
Adam has great customer services and he was very nice
March 29, 2014
Google Public Storage Dorothy Williams
Jessica was a great help to me
March 24, 2014
Google Public Storage Amanda Wildman
CJ was very helpful and thorough. Unit is fine and the beginning process was easy and quick.
March 12, 2014
Google Public Storage Gregory Parker
Super nice and clean building
September 30, 2013
Google Public Storage Jason Bourne
Not a safe place. You will find the gate left open very often, so anyone can go in and out without security code. The door of your storage room is just a creepy wood door and one can easily see what you store inside your storage through the WIDE crack between the door and the frame. No security camera on site. No go if you want to keep your stuff SAFE.