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Address

5016 E Ben White Blvd
Austin, TX 78741

Office Hours

Mon-Fri 9:30 AM - 6:00 PM

Sat-Sun 9:30 AM - 5:00 PM

Phone

512-634-8948

512-634-8948

800-688-8057

800-688-8057

Gate Access Hours

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Car Storage
  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site
  • Small, Medium & Large Storage Units

Office Hours

Mon-Fri 9:30 AM - 6:00 PM

Sat-Sun 9:30 AM - 5:00 PM

Phone

512-634-8948

512-634-8948

800-688-8057

800-688-8057

Gate Access Hours

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Car Storage
  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site
  • Small, Medium & Large Storage Units
Close Location Details View Location Details
Reserve TodayMonth-to-Month Rent, No obligations
  • Save Impression

    5'x10'
    Online only price
    $ 85/mo
    Online only price
    Small 5'x10'
    • Inside unit
    • 1st Floor
    $ 85/mo $113
    Online only price
    Hurry!
    Limited availability

    No Obligation

  • Save Impression

    5'x10'
    Online only price
    $ 114/mo
    Online only price
    $1 first month rent
    Small 5'x10'
    • Outside unit
    • Drive-up access
    $ 114/mo $152
    Online only price
    $1 first month rent

    No Obligation

  • New

    Public Storage eRental Online Payment & Contract So You Can Limit Your Contact 
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    Public Storage App Promo Use YOUR PHONEto Open Gates Doors & Elevators
  • Save Impression

    10'x10'
    Online only price
    $ 118/mo
    Online only price
    $1 first month rent
    Medium 10'x10'
    • Inside unit
    • 1st Floor
    $ 118/mo $157
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    8.5'x17'
    Online only price
    $ 127/mo
    Online only price
    $1 first month rent
    Parking 8.5'x17'
    • Uncovered parking
    $ 127/mo $169
    Online only price
    $1 first month rent

    No Obligation

    Vehicle Parking Only But we've got storage unit for everything else!
  • Save Impression

    10'x10'
    Online only price
    $ 153/mo
    Online only price
    Medium 10'x10'
    • Outside unit
    • Drive-up access
    $ 153/mo $204
    Online only price
    2 unit left!
    Limited availability

    No Obligation

  • Save Impression

    10'x15'
    Online only price
    $ 189/mo
    Online only price
    $1 first month rent
    Large 10'x15'
    • Outside unit
    • Drive-up access
    $ 189/mo $252
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    10'x20'
    Online only price
    $ 202/mo
    Online only price
    $1 first month rent
    Large 10'x20'
    • Outside unit
    • Drive-up access
    $ 202/mo $269
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    10'x30'
    Online only price
    $ 301/mo
    Online only price
    2nd Month Free
    Large 10'x30'
    • Outside unit
    • Drive-up access
    $ 301/mo $401
    Online only price
    2nd Month Free

    No Obligation

Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.

Parker Lane Storage Units On Highway 71

Public Storage in Parker Lane is the perfect self storage spot for customers looking for some extra space just west of Austin-Bergstrom International Airport.
Conveniently located on the north side of Ben White Boulevard between Montopolis Drive and Interstate 35, this property is a quick drive from U.S. Highway 290 or U.S. Highway 183.
A 5x5 storage unit is a perfect way for travelers to store a few small business or personal items within minutes of the airport.
From golf clubs for rounds at Roy Kizer Golf Course to fishing, hiking, biking and camping gear for year-round trips to McKinney Falls, a 5x10 storage unit is a perfect solution to help keep an organized active lifestyle.
Things getting a little tight in an apartment in Montopolis? A 10x10 storage unit can help hold small furniture items, bookcases, boxes and a dresser or desk. For a family running out of room in a home in Pleasant Valley, a large 10x30 storage unit has enough space to hold appliances, bikes, bedroom sets, patio furniture and couches and chairs.
Indoor storage units and outdoor storage units come in all different sizes, giving customers plenty of affordable storage unit options. This gated property also offers vehicle storage spaces and the property manager lives on site.
A quiet suburban neighborhood in southeast Austin, Parker Lane offers folks a little breathing room but with all of the big city amenities nearby. Public Storage is proud to be a part of the Parker Lane community.

At Public Storage, You'll Always Find...

  • Keypad Access
  • Friendly Staff
  • Month-to-Month Rent
  • Moving Supplies Available
  • Free Parking
  • Well-Lit Facilities

Reviews ( 465)

June 5, 2023
Google Public Storage Enrrique Garcia
Reanna was really helpful and the property is really nice
May 23, 2023
Google Public Storage Walter Castillo
Reanna was really nice to me and the facility is really clean as well.
May 16, 2023
Google Public Storage Miro Trevino
Just went in to see about getting a unit there and I had great service from Reanna. She was very friendly, helpful, and had answers for all of my questions. Will definitely be coming here from now on.
May 16, 2023
Google Public Storage Alejandro Hernandez
Nice managers and clean facility. Thanks Reanna
May 16, 2023
Google Public Storage Neil VanSplinter
Great facility and the manager Reanna is extremely helpful. Top notch customer service
May 16, 2023
Google Public Storage Mackenzie
I had the best experience working with Reanna to have all my storage needs met. What once deterred me from going through the leasing process, I now know I can handle with ease thanks to the wonderful support I received. Reanna was thorough, knowledgeable, and extremely kind. I will return to public storage time and time again.
April 30, 2023
Google Public Storage marcus horn
Great service from Reanna quick and easy
April 29, 2023
Google Public Storage Sheenette Medrano
Reanna has been great in helping set up my account and showing of my storage unit Thank You!
April 26, 2023
Google Public Storage Naeemo der
Reanna been great
April 26, 2023
Google Public Storage Alejandro Soto
Reanna, great experience!
April 18, 2023
Google Public Storage Geraldine Cruz
Thanks Reanna. Great facility to store at
April 8, 2023
Google Public Storage Nardeah
I have to update the negative review I gave previously. I complained about no one ever being in the office when you need them. I suppose it was just coincidence no one was in the first couple of times I was there. Since then, someone's been in the office every time. The staff is friendly and the place is clean. I would store with them if need be.
March 31, 2023
Public Storage Zach C
Why aren't negative reviews published? I filled one out days ago and it still doesn't appear under any account but my own. Censor honest reviews you and Google don't like much? You must be paying Google quite a bit. What a shameful business practice and it just shows how worthless Google reviews actually are. Doesn't surprise me though given the fact your facility was infested with rats and given how poorly your company treats its customers.
March 29, 2023
Google Public Storage Gumesindo Ruiz
Reanna was nice and helpful
March 29, 2023
Google Public Storage Rosa Oliveros
Very nice property manager Reanna was really helpful
March 6, 2023
Google Public Storage antonio daddio
Really clean bathroom.
February 27, 2023
Google Public Storage Luis Fernando Torres Rico
Reanna patiently walked me through the eRental process in office. Thanks Reanna
February 25, 2023
Google Public Storage Gabriel Hernandez
Rhianna was very very helpful. I had an issue with my storage unit and she was quick to figure out what the issue was. Also it helps that she’s very pretty 😊
February 17, 2023
Google Public Storage Monica LeDoux
This is such a nice facility. Thanks Reanna
February 14, 2023
Google Public Storage Christine Allikoy
It was a fast service, reanna 🤟🏻
February 11, 2023
Google Public Storage Jose Luis Espinoza
Reanna was a great help. Clean property.
February 8, 2023
Google Public Storage Magic Beans
Reanna was very kind and helped me with all of my questions
January 31, 2023
Google Public Storage gabe rivaz
January 29, 2023
Google Public Storage Sean and Erica McGuire
Reanna was great, easy facility to get in and out of, clean and safe
January 15, 2023
Google Public Storage eduardo barajas younes
Reann is an excellent employee she has helped me a lot and every time I need something she is there for us
January 4, 2023
Google Public Storage Alicemartinez57 Martinez1957
Reanna was a huge help in the office!
January 3, 2023
Google Public Storage Abdul Ghafoor
Staff was really helpful
December 27, 2022
Google Public Storage Samvazquez [email protected] Jimenez
Reanna and Rafael helped me today! They were really nice!
December 11, 2022
Google Public Storage Rosi Ramos
Great service and clean facility. Thanks reanna
December 10, 2022
Google Public Storage Manuel Hernandez
Great place, to this day, I haven’t had anything to complain about, the management is Awesome, I can truly see that this location has some of the best management, ADELA, ADRIANA, JAMES, just to name a few are A-1 in customer service, definitely ( 5 ⭐️⭐️⭐️⭐️⭐️ ) anyone looking for a clean and great attitude staff this is the storage facility for you. Just recently I had to rent another unit Due to a relocation problem with my place of business so I went to the same location to rent another unit and talked to a new employee by the name of REANNA that topped the customer service list, for top of the line A+ SERVICE this employee truly knows the meaning of customer service and facility management, she definitely knows her business she took the time to show and point out the details of the unit sizes. She’s very KIND, PATIENT, and HELPFUL throughout the process and as well as after should you have any unanswered questions. I definitely give her an A+ 5 STAR RATING. She is an amazing employee KEEP UP THE GREAT WORK MRS. REANNA ( ⭐️⭐️⭐️⭐️⭐️⭐️ ).
December 10, 2022
Google Public Storage LocoWangsta
Reanna was a huge help with my insurance! Awesome manager and clean property
December 3, 2022
Google Public Storage Karen Martinez
thanks to Reanna, I got my storage unit for a great price, she is Amazing helper I recommend her 100%.
November 30, 2022
Google Public Storage SaTonda “Ton” Brown
Haven't been long enough to really rate it yet just over a week..it's clean!
November 30, 2022
Google Public Storage Thirsty G
November 14, 2022
Google Public Storage Pat Cuney
The website was an unmitigated disaster, but the office and staff, Rianna, were excellent.
November 7, 2022
Google Public Storage Andrew Herrera
Reanna has been so nice. I love the property.
November 6, 2022
Google Public Storage Kayleen Ratliff
Dawn helped me so much and even found me a sweet little didn't I wouldn't have known about it! Thank you so much y'all, definitely recommend! Most helpful and super sweet, guiding assistance!
October 24, 2022
Google Public Storage Yolanda Morales
Reanna and malik were a huge help!
October 16, 2022
Google Public Storage Mike Dowd
Very neat and clean property. Reanna was a huge help.
October 15, 2022
Google Public Storage Carlos Lopez
Reanna, was Soo great with me, great customer service
October 4, 2022
Google Public Storage Ruby Jaimes
Reanna Was really helpful with me and answered all of my questions i had. The facility is very clean as well.
October 4, 2022
Google Public Storage Helen O'neil
Reanna was a huge help. I love this property. Great place to store your items.
September 7, 2022
Google Public Storage N Rosario
Great service. Reanna
September 1, 2022
Google Public Storage Marcie Fontecchio
Reanna in the front office is so helpful and friendly! Service is quick.
August 14, 2022
Google Public Storage Jeremy Graves
Reanna was a huge help, thanks
August 12, 2022
Google Public Storage Patty Tijerina
2 days ago a very nice women named Reanna helped me set up the Public Storage mobile app for my phone. She let me know that I could actually use the app to access the property without having to use the 8 digit code they provided me with (I have terrible memory and I am not very tech savvy). I didn’t even know about it until she told me. Her customer service was unmatched compared to other storage facilities I’ve been involved with. I felt like they (Public Storage) actually cared about my needs and where able to help a needy old lady such as myself with the issues I was facing. I will definitely be recommending this location and Reanna to my friends who need a good storage facility. Thank you again Reanna if you ever see this! You rock!
August 10, 2022
Google Public Storage Brandon Dewbre
Reanna, Is always very helpful thank you!!
August 10, 2022
Google Public Storage Gus Calvo
Reanna was very helpful setting me up with a storage unit. Highly recommend this location
August 10, 2022
Google Public Storage Kenneth Kaiven
Reanna was very patient and helpful.
August 10, 2022
Google Public Storage Kevin Sierra
Reanna is always really nice and the place is clean
July 27, 2022
Google Public Storage Bianca Pizarro Vazquez
Great experience and very easy getting everything set up. Reanna was extremely helpful.
July 21, 2022
Google Public Storage Kayla Race
Richard had great customer service helping me with everything I needed! and was understanding when I needed to transfer over to a different storage container.
July 19, 2022
Google Public Storage Amy Grace Humber
Reanna was so helpful!
July 16, 2022
Google Public Storage Chad Sandel
Reanna helped me with all questions I had.
July 11, 2022
Google Public Storage Anthony Page
Reanna was very helpful!
July 9, 2022
Google Public Storage Casey Cook
Was helped by Reanna today. She was kind, smart, and answered all of my questions that I had.
July 8, 2022
Google Public Storage Osasumwen Robison
Always great customer service here. Thanks Reanna
July 2, 2022
Google Public Storage Mr C
Great staff great place easy access!!!
July 1, 2022
Google Public Storage Ezequiel Lopez
Reanna was a huge help! Great clean property
July 1, 2022
Google Public Storage Landscape Herrera
Reanna was great help!
June 27, 2022
Google Public Storage Tom Regner
Reanna was a great help. Super friendly and knowledgeable about their services
June 27, 2022
Google Public Storage David Brown
Ms Adele was very helpful . Very nice a amazing person
June 27, 2022
Google Public Storage ray ruiz
Reanna helped me today and was really nice and answered all of my questions
June 23, 2022
Google Public Storage Randy Watson
Stopped by the other day to inquire about renting a unit, spoke with a wonderful gentleman that was more than helpful! Extremely courteous, and professional. Can’t say enough nice things about him! Still have a couple of months before I will potentially need the unit, but if I do I will undoubtedly choose Public Storage! Thank you, Richard Glover for all the help and information! You’re awesome!
June 18, 2022
Google Public Storage Elisa Acosta
Came in to make a payment and Reanna helped me with that. She was very nice
June 1, 2022
Google Public Storage Audrey Collins
Reanna was a pleasure to work with! She was knowledgeable and helpful about the different unit options, and very friendly! :)
May 31, 2022
Google Public Storage Rogelio Hernandez
Reanna helped me with my payment today and was really nice.
May 25, 2022
Google Public Storage Roxie C
May 25, 2022
Google Public Storage Rosemarie Rodríguez
Reanna was really nice and helped us our really quickly
May 23, 2022
Google Public Storage Sam Toth
Reanna was really helpful with all of my questions
May 18, 2022
Google Public Storage Linda Mook
Reanna was so helpful. This is our first time using a storage unit and she was super kind and helpful!!
May 18, 2022
Google Public Storage Nishant Johnson
Great service! Reanna did a great job showing me all their options.
May 16, 2022
Google Public Storage Cesar Lopez
Thanks reanna! 5 star service
May 10, 2022
Google Public Storage Lilybetzabe
Reanna has been great!
May 9, 2022
Google Public Storage freddy camacho
Reanna has been great. Such a clean place always
May 7, 2022
Google Public Storage Ashley Lugo
Richard was great help
May 4, 2022
Google Public Storage AyyBee FishinnATX
Reanna assisted me with all of my questions and is very nice. Property is clean and perfect
May 4, 2022
Google Public Storage Emily Grey
Everytime I come here, the place is very clean and I am treated kindly by staff. Reanna has been great to us.
May 2, 2022
Google Public Storage Apolinar Victoria
Excellent customer service from reanna
May 1, 2022
Google Public Storage Al Murphy
Reanna provided excellent customer service! Thanks Reanna
April 27, 2022
Google Public Storage John Tamayo
Reanna helped me transfer today and was really helpful.
April 23, 2022
Google Public Storage Cherish Greer
April 23, 2022
Google Public Storage Michael Burnett
A good place to store all your belongings, clean too.
April 20, 2022
Google Public Storage ANTHONY MCCLENDON
Reanna answered all of my questions and was very polite. Very clean property.
April 18, 2022
Google Public Storage William Hawksley
Reanna was really helpful. Great and clean property.
April 16, 2022
Google Public Storage Elizabeth Tijerina
Reanna was really helpful and the property looks great.
April 16, 2022
Google Public Storage Andriy Wynarchuk
Reanna was really helpful and nice. Clean property.
April 16, 2022
Google Public Storage Mark Day
Definitely rent here if you want great and professional customer service. The facility is clean and I never have an issue with my unit. The staff here have always attended to my needs in a timely manner.
April 13, 2022
Google Public Storage Alex Murphy
A fantastic storage place and Reanna is very nice and helpful
April 12, 2022
Google Public Storage tristanrigo
Reanna assisted me With all my questions. Nice property
April 8, 2022
Google Public Storage Sterling Conrad
Had a easy experience getting a storage unit set up for me & Richard at the front made it extremely easy to make sure I got the right size for all my stuff
April 4, 2022
Google Public Storage Daniel Pando
Reanna answered all of my questions and was very helpful.
April 2, 2022
Google Public Storage Pye Pyo
Friendly staff and great service
March 30, 2022
Google Public Storage Eduardo Bravo
March 30, 2022
Google Public Storage Andres Cruz
Property is always clean and manager Reanna has always been a huge help.
March 29, 2022
Google Public Storage Delia Turcios
Reanna helped me With all of my questions. Thanks
March 28, 2022
Google Public Storage Birdie Biddle
Thanks Reanna, she was very helpful and informative.
March 28, 2022
Google Public Storage Jared Helenic
Nice and clean property. Thanks Reanna!
March 28, 2022
Google Public Storage Rose Alviter
Reanna did a great job assisting me and answered all of my questions
March 27, 2022
Google Public Storage Victor Lopez
Great property, clean and wonderful management. Thanks reanna
March 27, 2022
Google Public Storage God Of All Texas
Reanna was very professional, informative and nice. Thanks
March 27, 2022
Google Public Storage Stacy Salazar
Thanks Reanna. she was very helpful and professional!
March 24, 2022
Google Public Storage Matt Freeman
Richard at the Public Storage location 5601 Ben White Blvd. in S. Austin provided excellent customer service. He made our move simple from start to finish and was professional and accommodating.
March 19, 2022
Google Public Storage R. Waller
DO NOT STORE YOUR STUFF HERE. All my things were burglarized here. They provide no protection for your stuff. There are no cameras inside and the ones they do have they don’t use. Put it like this, anyone anywhere right now a can find a lock cutter and steal all your stuff and not get caught easily. If you stuff in there right now it can get stolen, this place is a joke. The owner don’t care and hides his phone number.
March 5, 2022
Google Public Storage Mateorok Mexquitic
Definitely recommend renting here. Thanks reanna!
March 2, 2022
Google Public Storage Jaslynn Rodriguez
February 23, 2022
Google Public Storage W L
Excellent service, professional staff. Facility as well organized, reanna was really helpful with my storage needs.
February 19, 2022
Google Public Storage ben salazar
I would definitely recommend renting here. Thanks Reanna
February 8, 2022
Google Public Storage Ducky Lewis
Property is so clean and manager Reanna is nice and helpful.
January 31, 2022
Google Public Storage Gilbert Arriaga
Reanna was very helpful.
January 25, 2022
Google Public Storage jose castro-ipina
Very safe for ours things
January 20, 2022
Google Public Storage Robert Comer
Place is clean and the manager Reanna was really helpful.
January 18, 2022
Google Public Storage Josie Weltens
Gets the job done 🤷‍♀️
January 10, 2022
Google Public Storage Valerie Luna
Great customer service! Reanna was great! I had no problems 😊definitely recommend
January 10, 2022
Google Public Storage generate create
They very helpful with pulling up my old account and solving all my issues. It was a easy move in and they were very nice. Great experience.
January 6, 2022
Google Public Storage Rhonda Stewart
I attempted to get a unit from this place 3 times. The 1st time was online. I went through the entire process down to seeing what my unit was after paying and the system kicked me out, said I had no storage (only a reservation) and took my money which was held for 4 days. I visited the actual office twice on different days and each time the doors were locked, lights off, and no one around to help you. I went with another company.
December 31, 2021
Google Public Storage Paulette Wynne
Lauren L is absolutely wonderful and very professional and knowledgeable GREAT CUSTOMER SERVICE ❤️❤️❤️❤️❤️
December 17, 2021
Google Public Storage Eugenio Martinez
December 16, 2021
Google Public Storage Lucky Thirteen
Was helped by Leon. Stellar dude, was knowledgeable and friendly.
December 4, 2021
Google Public Storage Luna Jalomo
November 27, 2021
Google Public Storage Clinton Osborn
Reanna was extremely helpful and thanks for the 5 star service!!!
November 23, 2021
Google Public Storage Michelle Samarripa
Clean facility. Thanks Reanna
November 23, 2021
Google Public Storage Michael Mazur
Great location, super friendly extra clean great prices, friendly staff, you should rent here.
November 10, 2021
Google Public Storage David Cabrero
Reanna was very helpful to me. She helped me find the space I needed. I will definitely be letting everyone I know about this awesome location.
November 3, 2021
Google Public Storage Caesar Lopez Jr.
Thanks reanna, you're sweet and nice
October 30, 2021
Google Public Storage Nana Sanchez
Leon was extremely helpful and very knowledgeable. Thank you again Leon
October 29, 2021
Google Public Storage LN Baker
I stopped by today and the gentleman, Leon, was so friendly, helpful and knowledgeable about the process. He really took the time to answer all of my questions. Very professional.
October 27, 2021
Google Public Storage Ricardo Siller
Thanks reanna!
October 10, 2021
Google Public Storage richard balderas
Thanks reanna
September 30, 2021
Google Public Storage Grace Forsythe
Reanna is a great property manager and it’s always clean.
September 28, 2021
Google Public Storage jonathan croshaw
“Reanna is so friendly and professional! She was very helpful with all my ?s and what was best for me. She has really good customer service and keeps her area very neat and clean! Very responsible. 👍🏻💯😎
September 28, 2021
Google Public Storage Amanda Clanton
Friendly staff 😀
September 14, 2021
Google Public Storage Lunden Little
Jessica was a great help for me today! She quickly solved my issue and was very kind and friendly! I highly recommended this location because of her
August 30, 2021
Google Public Storage Henry Mateus
Reanna has been really helpful
August 18, 2021
Google Public Storage NOBLE
Reanna gives good customer service
August 17, 2021
Google Public Storage Lucylu Robledo
Jessica R. Was very nice, helpful and fast with the service. Thanks again
August 12, 2021
Google Public Storage Nicolas Speciale (Nic)
August 10, 2021
Google Public Storage Rob Gonzalez
Thanks reanna
August 6, 2021
Google Public Storage Schuy Guy
Had a great experience with Reanna. She was a huge help in my moving process. Highly recommend dealing with her.
July 26, 2021
Google Public Storage Alyssa M Field
Christina was so helpful with checking me in!
July 17, 2021
Google Public Storage Charles Azurin
I came to relocate into a smaller unit. And Jessica and Adela made it quick and easy for me.
July 11, 2021
Google Public Storage Anthony Zertuche
Very good customer service from a young lady named Jessica. Place was very clean and maintained. Definitely would recommend this place.
July 11, 2021
Google Public Storage George Granado
Moving from California to here n finding a place for all my belongings was at first very difficult. The agent there Jessica Rios was extremely helpful and she was so knowledgeable to help me get my storage in place. I highly recommend this place knowing Jessica Rios will always make sure you understand all the details in setting up your storage. I also noticed how clean she has this property. Thank you and let Jessica Rios know she truly was a life saver. Will def recommend this place!
July 9, 2021
Google Public Storage Matthew Inman
Had great experience with everything. Jessica R and Christina were both extremely helpful and went out of their way to make sure everything was smooth and I got the best price available. Jessica followed up with me to make sure everything was working and my all my needs were met. Highly recommend this location and Thankful to have Jessica there for everything I may need. Thank You Jessica and Christina!
July 7, 2021
Google Public Storage Michelle Vega
Customer service is lacking. Extreme rent increase and was given a run around when wanted to discuss. Talking to a person is next to impossible. They will not take payments over the phone at the facility then charge to take a payment over the phone. Do not rent here!
July 4, 2021
Google Public Storage Yaneth Valle
Me gusto mucho la ayuda de la señora Jessica se los recomiendo este lugar
June 14, 2021
Google Public Storage MaryStella Fernandez
Great place to save your treasures. Jessica R extremely helpful especially with us seniors she has patience to explain. Keeps the storage place very upkept. I will tell my friends about this place. Jessica needs 5 stars as well!
June 14, 2021
Google Public Storage La Nae Anderson
This place is great Jessica Rios is super helpful and friendly. It’s an awesome facility and super clean.
June 7, 2021
Google Public Storage Betty Wilson
The rates are through the roof! The staff was awesome.
June 7, 2021
Google Public Storage Johnpaul Benavides
Jessica was awesome I’m literally thinking about getting more storage units here just because of her awesome customer service
June 5, 2021
Google Public Storage J S
Been a unit holder here for almost a year. Began with the smallest unit they have, but have since graduated to one of the biggest. The pricing is fair, and the units are tall and clean. There’s an app now that allows you to open the gate without getting out of your vehicle, which I like a lot, because it’s now 204 degrees Fahrenheit on any given day, with a 99% chance of scattered, fifteen minute monsoons. Anyway, the best part is the customer service. The staff that I’ve met have been very kind and personable, and have been quick to answer questions and address concerns I’ve had throughout the year I’ve rented here. A+ Customer service
June 5, 2021
Google Public Storage crystal garcia
Jessica was so sweet and had great customer service. She was very knowledgeable and answered all my questions. Great experience I’m glad she was there to help me out.
June 5, 2021
Google Public Storage Norma Sandoval
Jessica was very helpful and professional. Great customer service.
June 2, 2021
Google Public Storage Maria Sanchez
5 stars for the lady up front. I believe her name is Jessica! She’s a nice lady! Very professional and friendly. Made everything so breezy. 👍🏻 True definition of customer service!!! Great job hiring her because I’ve encountered some bad ones.
May 29, 2021
Google Public Storage ruben lopez
Jessica
May 24, 2021
Google Public Storage Jenny Zapata
Thank you Jessica your great help and explained everything ❤
May 24, 2021
Google Public Storage Raquel Gameros
Jessica was amazing!!! She made it so easy
May 12, 2021
Google Public Storage Ray Kaess
Jessica knows her stuff. Great agent. Friendly and very helpful. You can trust her hands down
May 9, 2021
Google Public Storage Chelsey Mendoza
Talked With Jessica R. She Has Great Customer Service, & A Nice Property.
May 9, 2021
Google Public Storage Fyb Rico
5 stars for Miss Jessica R. Who was very funny and informative while we toured the property. Would definitely recommend to my friends/family.
April 28, 2021
Google Public Storage Chris Rodman
April 27, 2021
Google Public Storage Smart Business Solutions
I've been a happy customer for >12 years (property # 21193) . Excellent facilities and staff. Sabrina is a great asset to the company, very helpful. Jessica is great too. Very satisfied.
April 27, 2021
Google Public Storage kyo 2002
really good service and thanks sabrina
April 18, 2021
Google Public Storage alyssa navarro
Jadeyn was very helpful answering all of my questions even the ones I may have asked twice! had a very good experience will recommend to friends and family !!
March 30, 2021
Google Public Storage Kaylyn Morgan
Just rented a storage unit at this location. Highly recommended! Both Kyle and Adela were extremely kind, thorough and helpful in assisting me to get it all taken care of over the phone, online questions, getting a lock and answering all of my questions to ensure a smooth move on the day I needed to store things.
March 24, 2021
Google Public Storage Jennifer Porter
We rented 2 units at this location and the process from beginning to end was super smooth. When they say contactless, they mean it. I booked the unit online, Kyle called to confirm my info, and the unit was ready the same day with all pertinent info inside. Needing a storage unit is never for fun reasons but at least it was easy. OH! The app! Pulling in and using the app to open the gate was THE BEST. I barely remember my own phone number so not having to remember a gate code was clutch.
March 22, 2021
Google Public Storage Nick Chase
Super easy process! Kyle was great to work with.
March 21, 2021
Google Public Storage Victor Chavez
really good service from kyle
March 20, 2021
Google Public Storage Janie Samarripa
First time ever renting a storage and I feel that I came to the right place because Kyle was so kind and so helpful.
March 1, 2021
Google Public Storage Laura Gonzales
Kyle was very helpful.
February 27, 2021
Google Public Storage Stephanie Martinez
Kyle did great helping find the best space I needed to store my belongings! Thanks Kyle!
February 23, 2021
Google Public Storage Ricky Morales
Kyle did a great job helping on storage options
February 23, 2021
Google Public Storage Frances Rivera
Kyle was very helpful and very knowledgeable about the company 😊
February 2, 2021
Google Public Storage Sean Mulliken
Rented a parking space for my enclosed trailer. In less than 3 weeks of my trailer sitting there, the locks were cut off and everything inside was trashed. Nothing was stolen, so there was nothing to be claimed with insurance nor could the police do anything. They do not have cameras watching the entire lot, so nothing was captured on film. Considering I pay $120+ per month for a parking space, I would expect the lot to be more secure.
January 31, 2021
Google Public Storage Angie Becerra
Clean place, easy to get to and Christian was very helpful. Great rate on our rented place. Would recommend
January 30, 2021
Google Public Storage Deals Throwaway
Christian stopped while we were moving out and made sure everything was good before we left 👍🏼
January 29, 2021
Google Public Storage Cristina Hernandez
January 28, 2021
Google Public Storage Miles Davis
January 27, 2021
Google Public Storage Justin McDonald
Well, I came in here just to get an monthly estimate for a large unit. As i have never rented a unit before i wasn't sure what to expect. I explained to Vanessa I was moving from a shared large apartment to a smaller one just for myself so i needed a large space. She told me the different unit sizes and expressed which one she thought would be a good fit for me. She then explained all the fees and insurance I'd need to get to cover the unit. Was very pleased with my first time at a storage place. I didnt end up getting a unit there that day but now i know what to expect thanks to the helpfulness of this public storage employee.
January 12, 2021
Google Public Storage melissa goodman
Don't like having to use the code to exit the property.
December 30, 2020
Google Public Storage Brittany “B” Garza
Great locations
December 24, 2020
Google Public Storage Javier Castro
Shanna
December 24, 2020
Google Public Storage Gilberto Coronado cuevas
Shana was a really helpful person today she had the patience to explain everything and she was the best,we need more nice people like her in this world 👍😀
December 23, 2020
Google Public Storage Chris Villareal
Great customer service
November 21, 2020
Google Public Storage Shawnday Payten
November 18, 2020
Google Public Storage Philo Jewett
Great customer service!
October 22, 2020
Google Public Storage Imani “EZAY DOZIT” Urquhart
Danielle was everything and I love the establishment
October 11, 2020
Google Public Storage David Chambers
Danielle took great care of us! Such great customer service!
September 18, 2020
Google Public Storage Kayla Wynn02
Danielle the cashier was nice and helpful she need a raise she stop me and husband from getting the wrong unit .
September 17, 2020
Google Public Storage Eva Gallegos
September 8, 2020
Google Public Storage Jerry Mullins
James is a great business manager and has treated me really well
August 27, 2020
Google Public Storage Rose Vargas
James was rude and very sarcastic don't rent here!!!
July 28, 2020
Google Public Storage Dan Buby
Good storage👍👍
July 24, 2020
Google Public Storage john Olmos
Help someone to move things from there.
July 11, 2020
Google Public Storage Mark and Tammara Piper
May 29, 2020
Google Public Storage Lisa Houston
I came in today to look at a Storage and Mia helped me find the right size I needed. I was very assure and she reassured me that they would put me in the right unit. Although I didn’t rent today I will definitely be back to rent with Mia
March 28, 2020
Google Public Storage Crystal Mungia
Dont rent here they keep changing the prices on unit every month they want to go up and when I try to tell the person in charge there James he got very upset with me and i ask-for a manager he was rude about it
March 23, 2020
Google Public Storage Jared Jeanotte
I’ve used a lot of different storage facilities in the past and they are all basically the same except one important factor… And that is the staff. The person James that works here is fantastic if he’s not the general manager I would be surprised. Whenever I’m here he is always checking up on things making calls and walking the yard etc. Most storage units the staff is sitting on their phone playing video games and watching YouTube. There was a situation with some homeless people living out outside the Fence. I believe he took care of it and contacted The owner of that property police etc. whatever either way they’re gone now.
March 18, 2020
Google Public Storage Madison Danel
March 11, 2020
Google Public Storage Misael Esqueda
James is a very good person, he took excellent care of us, he explains everything very well, they have good facilities and affordable prices.
March 11, 2020
Google Public Storage Adam Gunkel
Easy fast service.
February 16, 2020
Google Public Storage Asheley Ollennu
James has a very positive attitude and made the process easy!
February 3, 2020
Google Public Storage MissTori512
James was very helpful with getting me set up with my first storage unit.
February 2, 2020
Google Public Storage Dale Wrubel
January 30, 2020
Google Public Storage Albert Fernandez
Kyle did a great job. Really good customer service. Definitely recommend this storage to my friends!
January 24, 2020
Google Public Storage Ashley Estrada
Awesome place neat and clean and James was very helpful with getting me a unit. Great employes and very polite. Thanks!
January 20, 2020
Google Public Storage Frederick Watkins
Like it cause it met my needs when I need it to
January 17, 2020
Google Public Storage Naomi Taylor
Amelia was super sweet and extremely helpful I definitely recommend you talk to her while visiting this facility
January 16, 2020
Google Public Storage Jimmy Glodich
Amelia was great! Thanks so much
January 10, 2020
Google Public Storage Kyle Wilson
Great and friendly staff. Will keep storing my items here over other companies. Amelia helped me when I started renting and has been awesome to work with ever since.
December 31, 2019
Google Public Storage Juandrea Bates
Great price and location. James helped us check in and was super helpful in answering all our questions.
December 19, 2019
Google Public Storage Marcus Cruz
I came into this public storage location to ask about units and even though i am not renting for another couple of months. I know for sure I'll be renting here. Bryan answered all my questions and even went out of his way to show me a few units.
December 14, 2019
Google Public Storage Selena Berrea
James was great!
December 8, 2019
Google Public Storage Joe lee Garcia
December 2, 2019
Google Public Storage Alice Mora
I like my small storage unit. Just big enough for my boxes. I was a bit disappointed today since the trolley was not in the corridor. I was really counting on it. Had to carry everything by hand which was not pleasant.
November 23, 2019
Google Public Storage Lauren McCormick
10/10 would recommend! James was extremely helpful, efficient and professional. He got us set up with exactly what we needed SUPER FAST. Thanks James!!!
November 20, 2019
Google Public Storage Greg Webb
This is my third time to rent a unit here. The location is great, and the place is always clean. James is VERY thorough and helpful. Nice to have someone who you feel is glad to be there helping you.
November 10, 2019
Google Public Storage Joe Slade
Excellent experience as a long-term tenant of my 10 X 30 locker.
November 10, 2019
Google Public Storage Joanne Serrano
James was great explaining and answering all my questions.
November 7, 2019
Google Public Storage Douglas Gill
James was very helpful and informative. He got me set up quickly in a 5x5 space, I only need a little extra storage as my apartment has very little. The prices here are reasonable, security looks more than adequate, and the facility appears very well kept.
October 31, 2019
Google Public Storage John Jones
Adrianne was great and very professional.
October 29, 2019
Google Public Storage Alena Beltran
Great location and friendly staff. James was very helpful and got me set up with a 10x10’ unit. Be sure to ask about their promotions- you can usually get a discounted first month.
October 20, 2019
Google Public Storage Chris Devlin
Awesome location. Amelia and James at the front office were super helpful and knowledgeable.
October 5, 2019
Google Public Storage Andrew DeLeon
Thanks james. Great customer service
October 5, 2019
Google Public Storage Danny Ramirez
Thanks Nicole for referring me to this location for outside unit. James was great.
October 5, 2019
Google Public Storage Nathaniel Perez-Davis
I needed a outside unit and went to a different Public storage and they didn’t have a small unit and the lady there Nicole refereed me to the one down the street to the one James was at and he was able to me assistant me with a smaller unit and help me out. Thanks guys.
September 30, 2019
Google Public Storage S
James was a great help. He went above and beyond on a Sunday morning when every other place was closed. Thanks James!
September 27, 2019
Google Public Storage Joann Taylor
September 26, 2019
Google Public Storage Brittany Cason
Always helpful at office. Sabrina helped me when I vacated my unit and everything went smoothly.
September 26, 2019
Google Public Storage Alejandro Villalon
Good upkeep of facility
September 23, 2019
Google Public Storage Jamal Williams
Thanks Nicole for helping me find a big unit out doors for a good price.
September 21, 2019
Google Public Storage Teddy Maddux
Bryan was awesome, moving and relocation are stressful times. This guy made sure all my storage needs were met. There's probably a hundred storage's in Austin,but Bryan's customer services will keep me a loyal customer.
September 20, 2019
Google Public Storage lorina garcia
went by today and Bryan was soooooo very helpful and I appreciate that he took care of my storage thanks !!!! no complaints here
September 6, 2019
Google Public Storage Arturo Gonzales
6 to 9 set hours. $25 late fee then a phone call then an email...
September 2, 2019
Google Public Storage Brittany Gregory
100% do not recommend. Our storage unit ended up with some type of roof leak and because we were out of state when it happened we didn't catch it and our stuff ended up covered in mold. It took forever to clean everything and our carseat was ruined.
August 29, 2019
Google Public Storage Sameer Olail
Nicole was very friendly and helpful and answered all my questions. Thanks
August 29, 2019
Google Public Storage Betty Dunagan
Victoria is very personable and efficient
August 29, 2019
Google Public Storage Shawn FiveOneTwo
Great experience!!! Victoria by directing me to the storage most convenient for me great system!!!..... Awesome team y'all have Public Storage
August 29, 2019
Google Public Storage Sylvia Karina Garcia
Victoria was awesome and helpful.
August 29, 2019
Google Public Storage D From The Deep South Pesina
August 28, 2019
Google Public Storage David Miller
James was a great help, but I'm not to keen on the company having changed the locks to force you to spend another $20 to buy theirs that I'll probably never use again. I used this company 2 years ago and brought my own. Bad businesses move. Feels like nickel and dining.
August 28, 2019
Google Public Storage Beatriz Roman
James was really helpful and polite
August 28, 2019
Google Public Storage Mommy Of Two Kids
Thanks Nicole for helping me out at the last minute. Im new to the city and you made me feel very welcome here
August 13, 2019
Google Public Storage patricia martinez
Service was great! James was very helpful. He provided great customer service. I highly recommend this location.
August 11, 2019
Google Public Storage Alex Duron
Great customer service.
August 2, 2019
Google Public Storage Ruben Chavez
This public storage will not work with you no matter what. I had a 5x5 storage for 3 months @ @$50/month. I moved out 08/01/19 and they would not vacat me and just pro rate me for one day. They are charging me $50 for the whole month of August even though i cleaned and vacated. They told me they will charge me the $50 plus late fees then send that balance to collections. CUBESMART is the way to go. They will pro rate you what ever day you move out. Will never use Public Storage again.
July 27, 2019
Google Public Storage Wayne Polvado
Very nice people.
July 26, 2019
Google Public Storage Elizabeth Montemayor-Martínez
Jessica was extremely helpful during the check in process and made everything easy by answering my questions. Really there was no hidden fees except for renters insurance, but I already knew this before coming so not a big deal since it is affordable. Thanks, Jessica!
July 22, 2019
Google Public Storage Tracey Moody
July 22, 2019
Google Public Storage Stephen Boiko
July 21, 2019
Google Public Storage Jeff
James was very polite and helpful. Overall the reservation and Check-in was a breeze. The facility is very clean, I even saw James going around sweeping and keeping an eye on things which is comforting. My one critique was that they require you to purchase "storage insurance" which I didn't find out until I was there and paying. It may have said it somewhere when I was signing up online but I didn't see it. That said it's not very expensive so no harm done.
July 19, 2019
Google Public Storage Khairuz Zaman
Great service! Jason helped went through everything step by step. Was amazing! Recommend this place
July 19, 2019
Google Public Storage Ck Garcia
Jason at the desk was really helpful. I recommend this branch for public storage
July 18, 2019
Google Public Storage Roger Arevalo
Had to get a new storage space immediately and they were able to accommodate my wishes. Were very helpful and super friendly. Thanks again for everything Nicole.
July 13, 2019
Google Public Storage Christina Cabrera
nicole and lauryn were extremely helpful. fast and easy service. will definitely storage my belongs here again !
July 3, 2019
Google Public Storage Anita “Nicole” E
Every time I go there I have no problems.
June 17, 2019
Google Public Storage Audrie Ruedas
James was very friendly, knowledgeable and attentive. He made sure all questions were answered and had me in and out with my unit in no time! Thank you James!
June 9, 2019
Google Public Storage Andrew
June 7, 2019
Google Public Storage Shyaen Prior
Nicole did a fantastic job setting us up with our unit. Quick, fast, friendly service. Highly recommend!
June 6, 2019
Google Public Storage John Flowers
June 6, 2019
Google Public Storage Rene Flowers
Nicole is always so welcoming, pleasant to work with, informative and quick to help with all of our needs.
June 4, 2019
Google Public Storage Lane Wallace
Nicole was extremely helpful
May 29, 2019
Google Public Storage Sara Ellingrod
Nicole was so helpful in giving us the correct reservation in a timely, efficient manner. The office also also appeared newly renovated and very welcoming! Thanks again - can’t wait to rent for the month!
May 29, 2019
Google Public Storage Jordan Carr
They rocked. Nicole was super friendly and helpful, and the office was super clean. The process was also very easy. Trust.
May 14, 2019
Google Public Storage Blake Robinson
Nicole was extremely helpful and very sweet. She took care of all my needs.
May 13, 2019
Google Public Storage R Gatlin
Staff was friendly and place was clean.
May 10, 2019
Google Public Storage Leonard Harris
Nicole was very helpful and very respectfull and met all our needs
May 10, 2019
Google Public Storage Necy Bellinger
Great customer service from Nicole. She is very friendly and welcoming.
May 4, 2019
Google Public Storage Basia
I love Kim. She is gracious, helpful and kind. I like the new security features and that it is climate controlled.
May 1, 2019
Google Public Storage mark williams
Nicole was great! Very professional and recommended a perfect place to go out to eat. Loving Austin Texas already! If you’re looking for storage this is the perfect place to go.
May 1, 2019
Google Public Storage Panth Patel
Cheap and great!
May 1, 2019
Google Public Storage T Carter
Luanne was a big help in getting me a unit. She's friendly and energetic.
May 1, 2019
Google Public Storage Pete
Nicole was great! Very friendly and made my storage enrollment process smooth. Thank u !!
April 29, 2019
Google Public Storage Cornelia Michelle Clough
Nicole is a very good manager a great people love her attitude
April 29, 2019
Google Public Storage Oneal Preston
Need a unit for a bed, couch and ottoman for a couple days and and ended up getting a 5 x10 for thr new customer price and it was perfect. Also, Nicole is very very friendly and know exactly what you need! Thanks!! Will use again!!!
April 21, 2019
Google Public Storage Jerome Shelby
Thank you Nicole for the great customer service you gave us.
April 20, 2019
Google Public Storage Trevon Harris
Jason did an amazing job, was very accommodating and the process was quick and easy. Definitely would recommend to my friends for a cheap quick and friendly storage unit.
April 19, 2019
Google Public Storage Jimmy Franks
Luanne was very helpful and knowledgeable about products and services.
April 16, 2019
Google Public Storage Donovan Shehan
Nicole provides great service and was very quick and informative .
April 13, 2019
Google Public Storage Alyssa Lopez
Nicole and Adrianna were such great help. Thanks for helping me find rt size and price
April 13, 2019
Google Public Storage Michael Stackable
Nicole really took care of us. She was so easy to work with I highly recommend this facility. Thanks again!!
April 13, 2019
Google Public Storage Tess Andrews
Nicole went above and beyond, it was awesome working with her. I highly recommend this public storage facility. You can tell they really care about the customers needs she stayed after hours to help us accommodate our very stressful family move. Thanks again for taking some of that stress away!
April 12, 2019
Google Public Storage Thuanly H
Thank you Nicole for being awesome and for always providing excellent customer service.
April 10, 2019
Google Public Storage Natalia Flores
Nicole was an absolute pleasure to work with! I would recommend public storage to all my friends and family!!
April 10, 2019
Google Public Storage Dex Ter
Nicole was a dream to deal with. We rented everything sight unseen, and it was exactly as described. Easy in and out, constantly upgrading, highly recommend.
April 8, 2019
Google Public Storage Jessica Arzola
Nicole was awesome, great customer service and very positive information about the property.
April 6, 2019
Google Public Storage Stacy Smith
Louie was very helpful.
April 5, 2019
Google Public Storage Sabrina Brooke
Nicole does an amazing customer service job. She quick , if I ever have any ? She had the answer. She very polite and helpful I feel like she is great in what she does for Public storage, to help keep customers satisfied..
April 3, 2019
Google Public Storage Baked Botany
Big thanks to The manager Nicole shes always nice and friendly has excellent customer service
March 29, 2019
Google Public Storage Seth Howse
Nicole was absolutely wonderful thanks for all ur help
March 28, 2019
Google Public Storage Angela Conley
Nicole was the best. She made sure to get me all set up no mater the time it took. The gate system was down and there was an unruly customer behind me. Instead of getting frustrated or rushing me along Nicole was patient and calm and made sure everything was taken care of before I left the property. Thank you, Nicole!
March 26, 2019
Google Public Storage Robert Jimenez
Nicole was absolutely wonderful she stayed a few minutes late just to make sure I could rent a unit awesome customer service
March 25, 2019
Google Public Storage Sam Alonzo
Cheap places very nice staff Nicole was awesome
March 25, 2019
Google Public Storage Jacob Ramirez
Nicole was was super nice and a delight to speak too, very helpful, made the process easy and painless. If you can, definitely speak with her for your storage needs.
March 23, 2019
Google Public Storage Joseph Zelaya
Nicole truly got my day started in the right way...What an incredible manager... Being a business owner myself, this is the type of people I would bring on board and teach them the ropes for more advanced opportunities. You do have a diamond on the rough.... Make sure you good folks at corporate keep an eye on Nicole.yours Joseph Zelaya. Director of operations MMCS.
March 3, 2019
Google Public Storage George O'Connor
Jason was very helpful. We needed assistance in explaining some of the more detailed terms, but he was quite patient in his clarification.
March 2, 2019
Google Public Storage Eva Zuniga
Nicole was awesome!! Adrianne was very helpful as well. Drove 4 miles to come here and do business with them!! Thank you very much
March 2, 2019
Google Public Storage Mommy Llammy101
Great Customer Service from Nicole!
March 1, 2019
Google Public Storage Dean Castro
I just want to compliment an employee at your 71741 location -- I was in the process at moving from Austin to Killeen,, and Nicole was very kind and thoughtful to help me out in a jam on my storage fee. She is a great accent to your business,, and showed great customer service during and after my move-out of my storage. Ive been a customer with Public Storage for the last 5yrs,, and will definitely use Public Storage again in the future!! Thanks,, Dean C.
February 22, 2019
Google Public Storage Edward Tiegs
Nicole was great. Professional and courteous. Painless experience. 🤘🏻🤘🏻
February 19, 2019
Google Public Storage Kristi Rivera
Nicole helped me out a lot. Great communication with what I was looking for. Recommend this place!
February 18, 2019
Google Public Storage Mike Berry
Nicole was very helpful finding the right size storage unit
February 10, 2019
Google Public Storage Ryan Higgins
Nicole did an outstanding job! She was extremely nice and helpful. She was able to fix several issues with my reservation. I really appreciated her help!
February 9, 2019
Google Public Storage Colton C
Here at the public storage (78741) store and I received excellent customer service from Nicole. She was very informative and answered every question I had. Now I’m ready to store my goods!! Thanks Nicole for your help! :)
February 7, 2019
Google Public Storage David J Brackin-Murray
Nicole & Adrian were very friendly and helpful. Definitely will return!
February 1, 2019
Google Public Storage Ignacio’s Mendieta
Very nice and helpful thanks Nicole
January 22, 2019
Google Public Storage CE Williams
Nicole, was very helpful and professional in the renting process.
January 15, 2019
Google Public Storage Taylor Riggs
Best experience I’ve ever had with a storage unit. Nicole and Adrianne are the most helpful and knowledgeable personnel that I’ve come into contact with at any storage facility. Ask for them at this store, they will always take care of you.
January 10, 2019
Google Public Storage 2DF MEDIA
Awesome service from mrs.nicole .. thank you for you help and service
January 10, 2019
Google Public Storage Anastacio C Medina Jr.
Public Storage is the place to use when you have items that you want to store besides it's been a long time that I haven't used one of these places
January 7, 2019
Google Public Storage Rafael Rodriguez
Love this place super helpfull staff very attentive, excelent service from Nicole! Highly recommend this storage company.
January 3, 2019
Google Public Storage Rafael Cordova
Nicole did an awesome job today with my rental. She got me a great rate and right size. Thanks
January 3, 2019
Google Public Storage Max Escobar
Nicole did a great job handling thanks .
December 28, 2018
Google Public Storage dane kuffel
Nicole was excellent in showing me the good deals they have really nice and convenient location too!!
December 1, 2018
Google Public Storage Ruby Hdz
Nicole did amazing 👍🏼 Great service!
November 22, 2018
Google Public Storage Kadijah Turner
Nicole was very nice and polite thanks for the awesome customer service
November 10, 2018
Google Public Storage Destiny Green
I enjoyed my first time experience with public storage with Nicole.. awesome customer service.
November 9, 2018
Google Public Storage Brandy Jones
Nicole was amazing, fast and friendly service
November 3, 2018
Google Public Storage Anissa Paredes
Nicole gave great customer service! 😊😊😊
October 13, 2018
Google Public Storage Jennifer Zapata
My daughter came to rent space at this location and i had a horrible experience. She was stuck in traffic so got to the store 5 min before close. Once we pulled up he locked the door and didnt wanna help us. James was very rude and unprofessional not sure how he is even still working here. Need better associated with better customer service.
September 30, 2018
Google Public Storage ryan knight
Nicole is the nicest lady! Excellent customer service, best in my 25 years!!
September 30, 2018
Google Public Storage Arick Jones
Nicole was awesome! Nice, quick and supportive! Definitely would recommend this place. She even called me to make sure I got all my trash out so I wouldn’t get fined!
September 29, 2018
Google Public Storage Gregory Decker
Nicole places customer first, she covered every detail, confident, smart, and very friendly..thanks I feel secure
September 25, 2018
Google Public Storage Dreamer E
Best place ,wonderful service , # speak with Nicole
September 17, 2018
Google Public Storage Crystal Zapata
Rented space from Nicole today and she was very knowledgeable and I appreciate the help. Thank u.
September 7, 2018
Google Public Storage David Garcia
Nichol was great. Explained everything thorley and had a great attitude. Very friendly.
August 29, 2018
Google Public Storage Hugo Reynoso
Had a great experience with nicole amazing totally recommend to go see her!
August 23, 2018
Google Public Storage Janel Duarte
Nicole was very friendly and helpful! She definitely did a great job in helping us feel safe bringing our belongings here!
August 21, 2018
Google Public Storage nicole oduche
My experience was fine until my items were stolen from my storage locker. There are no security cameras at this location and my unit was locked and I’m the only one with the keys yet there were many items missing from my locked storage unit.
August 15, 2018
Google Public Storage Sandra Hale
August 5, 2018
Google Public Storage Paul-Anthony M.
Nicole has been so helpful everytime I needed a unit and I always look forward to doing business with her! Prime example of exceptional customer service
August 4, 2018
Google Public Storage Party memo
Nicole was awesome. Made my rental easy and my initial was made and taken ASAP. Real pro!
August 4, 2018
Google Public Storage Ty Dupre
Nicole was amazing, made everything super easy and I was taken care of .
July 31, 2018
Google Public Storage Crystal Rodriguez
Nicole was the best she was very kind and helpful to me. And she made my vacate go smoothly i would recommend her service to any one and when you see her tell her crystal says hi!!!!
July 31, 2018
Google Public Storage Destiny Jeannette
Nicole was so awesome! She let me know that I could get a much bigger unit with easier access for the same price. Quick, proxy, and a great price! Thanks Nicole!
July 30, 2018
Google Public Storage Josh Fernandez
Adrianne and Nicole were a huge help highly recommend...
July 30, 2018
Google Public Storage Sean Jou
Very helpful and kind employees Nicole and Adrianne helped me out. The process was easy and smooth. I am very satisfied with the service!
July 10, 2018
Google Public Storage Beautiful Soul82
Miss Nicole was very nice and helpful just knew her materiel and very info on the property
July 8, 2018
Google Public Storage Carlos Arana
James was a great help and very professional... Thank you James keep up the great job
July 6, 2018
Google Public Storage esmeralda luna
Kristina was very helpful thank u
June 1, 2018
Google Public Storage Los
My experience and process of extracting all my valuables couldn’t have been better Thanks to the excellent customer service from NICOLE here at this location 78744
May 31, 2018
Google Public Storage Blake Davis
Nicole & Adrian were amazing. Go Rockets! Would recommend this place.
May 22, 2018
Google Public Storage Pro Crew
Nicole was great, great customer service, helped with unit location and even showed me the space ahead of time...5 star service.
May 15, 2018
Google Public Storage Grace Song
Christine is amazing! My experience was complete thanks to her. The prices are reasonable especially given the prime location, and more importantly, the storage facility can accommodate a semi-truck. This was a primary consideration for me since I am moving my stuff here from out-of-state, and not many of the storage facilities I looked at had the parking lot space for that. Thank you Christine and the Public Storage team.
May 10, 2018
Google Public Storage Jon Blondell
Overpriced. Watch out for the fine print!
May 4, 2018
Google Public Storage Caveman Cangetit
May 2, 2018
Google Public Storage Robert
They will Prorate your move in, But if you move out on the first of the month they expect a full months rent. Fraud!
April 15, 2018
Google Public Storage Tiffany Backup Account
Great staff, clean and easy to get setup with as well as end contract. Would recommend their services to anyone looking for storage services and accommodations
April 10, 2018
Google Public Storage Reggibeth Leal
Great service!!! Thanks James!!
March 29, 2018
Google Public Storage Lisette Figueroa
Falisha was amazing! She was helpful and informative. We weren’t sure on the size that we needed but she was more than happy to show us a couple of units to make sure we got the best value. I recommend storing your things here you get the beat value for your buck. Thank you Falisha!
March 14, 2018
Google Public Storage Nathalie Lemmon
Wow, what a pleasant experience! This was my first time renting a storage facility and I have to admit I was a little leery if leaving my stuff in a strange place. The manager, I think his name was Steven was so helpful and patient with me and all of my questions. No more worries!! Thanks Steven.
February 13, 2018
Google Public Storage Bernabe Garcia
February 1, 2018
Google Public Storage favian lobo
Quality customer service. Parked my car there for 5 months and found it perfect condition. Couldn't ask for more.
January 21, 2018
Google Public Storage Tiffany Aliano
Ariana is awesome, she deserves a raise. Thank you so much.
January 17, 2018
Public Storage Patricia Retana
January 17, 2018
Google Public Storage Heavenly Chambless
Great security.
January 12, 2018
Google Public Storage shannon roberson
Very helpful
January 9, 2018
Google Public Storage Viacheslav Marasanov
Call people very helpful appreciate
January 6, 2018
Google Public Storage Gerald Jackson
This facility is ran by one of the most kind and professional individuals ive ever encountered, being an employer of customer service reps i must say Ariana C. Is definitely a strong asset to the public storage company. Thank you Ariana for all that you do. Thank you for the kind service.
December 21, 2017
Google Public Storage Jessica Rodela
First i would like say ive been to this location a few times very affordable Great location & clean ...and i recommend this location to all and been wanting to mention this to her but Adrianne Thank You for Your Great Customer Service.Thank You for listening and for being there for us customers many employees are just there about there numbers but you actually enjoy your job..thanks Adrianne
December 20, 2017
Google Public Storage arte sano
I've been a satisfied customer for close to decades. Adrianne the Manager is very helpful, and understanding. Come and rent a unit from this location.
December 6, 2017
Google Public Storage Richard Samora
November 28, 2017
Google Public Storage Doug St. Onge
Adrianne is the BEST! She has been my rep since I started renting and she has always been a great help for me wherever I needed any assistance. Thanks Adrianne!! DOug
November 21, 2017
Google Public Storage David America
Warning! This storage allowed a break in on our storage unit while we were paying lease and while a padlock was affixed to the door. They cut the lock from the gate off without informing us. The workers went through all of my property, flung carelessly all my collectibles and belongings. They Helped Themselves To My WiiU, games, baseball card collection, and my toolbox. All in all almost two thousand dollars in theft and damage. What's worse, the gate they installed malfunctioned immediately. NEVER STORE HERE! BEWARE!
November 6, 2017
Google Public Storage Rachael Shannon
Mary was very amicable and made checking in easy.
November 3, 2017
Google Public Storage John Garza
I highly recommend this storage location, the staff is great, and thank you to Mary for giving me a great 5 star service
October 5, 2017
Google Public Storage Seth Margolin
This place is affordable and conveniently located. I recently moved from a larger space to a smaller space and the staff, particularly Adrianne were very helpful. They also worked with me to get me the rate I got online even though it was a transfer. I feel secure with my stuff here.
September 27, 2017
Google Public Storage Parker Slater
September 26, 2017
Google Public Storage Joshua Shurtleff
Adrianne did a good job
September 13, 2017
Google Public Storage Manuel Hernandez
Great experience with Adrianne, she had great customer service skills and she was very knowledgeable at her job, i definitely recommend this location for your storage rental!
September 11, 2017
Google Public Storage Steven Collins
The employees here are very polite and quick. The longest part was me reading over the paperwork when opening the unit. They also changed the doors on the units to increase the security.
September 6, 2017
Google Public Storage Joseph Hinojosa
Adrianne and isabel are awesome, very friendly and made our move in super easy. Thank you.
August 31, 2017
Google Public Storage Mikhail Gazarov
Adriannewas amazing she was super nice and very informative and all-around great employee/property manager. The storage itself is perfect at a very reasonable price and easy access in and out of the facility.
August 11, 2017
Google Public Storage Michael Palacios
August 4, 2017
Google Public Storage Linette Harris
After a rough start, they have been more dependable. Eh...I store my stuff there and I have not have any problems with these people for a few years. However, they are pretty expensive and seem to be increasing their prices every year.
July 19, 2017
Google Public Storage David Ross
Had questions about a storage and Adrianne was extremely helpful. Thank u for answering all my question.
July 17, 2017
Google Public Storage Francisco Porres
Kept my stuff safe if my moving forward to a new house
July 12, 2017
Google Public Storage tmp 92
Adrianne I've watch you interact with customers you are very helpful and you always have a wonderful smile on your face keep up the great work.
June 7, 2017
Google Public Storage Eva Simonson
We had a supportive and reassuring experience with this amazing organization of moving professionals. Our furnishings arrived late, but, my team was ready to position all into one unit. Adrienne cited we had option of renting another one for overflow, should we require. We needed it and I especially thank her for "having my back" when working with interesting varied sorts of mover trucker drivers. As my husband wouldn't arrive for another day/so. Luckily, it turned-out well, we were exhausted, but safe from such long distance travel. Happy to now reside in Texas!
June 3, 2017
Google Public Storage Tatiana Trejo
May 25, 2017
Google Public Storage Rachel Berlingeri
One of the district managers for Austin was so unpleasant and inappropriate that I took a week of my time to drive across Texas and get my things out of storage so I would no longer have to deal with such horrific people. Maybe the staff at this location is perfectly nice, but they are being represented by a nasty, condescending lout.
May 9, 2017
Google Public Storage Joe Casarez Jr.
Returned customer and for non climate control units, they're clean and affordable for the area. Adrienne in the office is excellent in assisting you with all your moving needs. She makes the storage experience pleasant. Returned only because of her excellent customer service.
April 26, 2017
Google Public Storage Jamie A
Very helpful and cooperative staff! We kept a small unit for a few years, and then upgraded to a larger one for a few more. When it was time to move out, Adrianne and her folks put up with us needing to change our move out date several times, and she was a huge help with coordinating the portable shipping container we used to clear out all our stuff.
April 17, 2017
Google Public Storage Edgar Benitez-Mondragon
Stop by for just 2 answers and left with many more details about my move that i hadnt even thought of thank you adrianne and when my move takes place i will reserve ahead cause of ur busy season coming up and i would love to have my item secured with a very knowledgeable property manager thanks again. Edgar
March 10, 2017
Google Public Storage Dax Garner
Got a decent truck. Moved and returned it. No hassle and everything went as expected.
January 31, 2017
Google Public Storage Leticia Hernandez
Super nice staff! Thanks to Adrianne for making it an easy experience!
January 24, 2017
Google Public Storage Michael Cassai
great staff excellent people working there answered all questions very professional and helped with all of our needs. Adrianne was very helpful great worker and employee
January 22, 2017
Google Public Storage Jasmine Christina
January 12, 2017
Google Public Storage knees suck
November 17, 2016
Google Public Storage Crystal Robledo
Friendly and clean
October 28, 2016
Google Public Storage Lori Rodriguez
Adrianne was awesome
October 27, 2016
Google Public Storage Ignacio Otto Gutierrez
Adrianne, Mary and kareem were awesome!
October 27, 2016
Google Public Storage Debra Rojas
My Name is Debra Rojas want to share Kareem is an awesome employee was so helpful and knowledgeable..Stopped by today and met Adrianne and Mary who are great assets to public storage so very helpful and great attitudes Five stars to your employees.
October 22, 2016
Google Public Storage Charles Medrano
got great service from adrianne and nicole
October 1, 2016
Google Public Storage B C
September 29, 2016
Google Public Storage Jim Peterson
Adrianne and Nicole are awesome. The best service I've ever had. Thank you
September 13, 2016
Google Public Storage Siedah Mc
Although I canceled my space because I did not need it anymore, acquiring that space went smoothly because of Brandi. She was courteous and informative, and provided great customer service. I would definitely recommend this storage to others. *This storage accepts nonrunning (insured) cars at a reasonable price, which is great.
September 3, 2016
Google Public Storage Melanie Ortega
Adrianne and nicole are awesome. Always good customer service when i come here
September 3, 2016
Google Public Storage Philip Collins
Adrianne & Nicole very polite
August 28, 2016
Google Public Storage Rafael Baltazar
Cole and Brandi where cool and very helpful. Awesome spot to storage your things. Add new tires to the kart.. we were low riding.
August 16, 2016
Google Public Storage Esmeralda Sanchez
when I came in last week, Nicole & Adrienne were super helpful. they made my move super easy. thanks a lot!!
August 15, 2016
Google Public Storage Andrea Blitzer
Adrianne and Cole very nice and helpful. Facility was spotless
July 28, 2016
Google Public Storage Angell Torres
I always get great customer service everytime i come to this location. Adrianne is awesome. Highly recommend this location.
July 16, 2016
Google Public Storage Leticia Rivera
Always come in to this location to make my payment and Adrianne is so awesome and helps me with anything I need and also had help today from crystal cz. I highly recommend this location for great service.
July 8, 2016
Google Public Storage Amanda Montoya
Came to this location to get help finding a unit and Adrianne was awesome in helping me find a unit for 1 month. Highly recommend this location.
June 29, 2016
Google Public Storage Dawn F
Cole is very helpful and friendly.
June 16, 2016
Google Public Storage Mel E
Adrianne was awesome! I have never rented a unit and I was amazed at how easy she made the process. I would definitely recommend this location to store your things.
May 31, 2016
Google Public Storage Lisa Danielson
May 31, 2016
Google Public Storage Kelly Austin
Staff was very friendly and extremely helpful!
May 20, 2016
Google Public Storage Shubham Rao
Great help. Adrian was great
May 18, 2016
Google Public Storage Kade Broussard
Adrianne made the whole process super easy! She informed me of all possible options, and helped me decide which would be the best fit. Couldn't be happier with the service and the pricing. Thanks Adrianne!
May 14, 2016
Google Public Storage janet von sprecken
Adrianne was top notch!!! We had a few issues and she was very accommodating!! She deserves a promotion! Thank you!!!
March 29, 2016
Google Public Storage Jesse Zapata
Rented from Adrianne and she has been great. I highly recommend this property
March 6, 2016
Google Public Storage Jo-Isaac Medrano
Came by this property a few weeks ago and asked questions about storage. Adrianne was the manager that helped me and is very knowledgeable. Didn't end up renting because I wasnt ready but I will definitely recommend this property to all my friends
February 3, 2016
Google Public Storage tania waters
Ms. Adrianna was very helpful and generous. Services there is excellent. If you need a storage area I recommend the Public Storage at this location.
January 25, 2016
Google Public Storage Mike Perkins
Adrianne was awesome
January 20, 2016
Google Public Storage JM hatter
Adrianne is awesome and is very courtious and is very helpful i highly recommend this property
January 8, 2016
Google Public Storage Kim Perkins
Adrianne was very nice and made sure I had everything I needed.
December 28, 2015
Google Public Storage Austin Gabriel
Great service. I had a pleasant experience from renting at this location. Adrianne does a good job.
December 17, 2015
Google Public Storage Nancy Lopez
I was greeted by a nice lady by the name of Adrianne who also went over the special promotions you have and went over the insurance and locks we needed.
December 11, 2015
Google Public Storage Ashley Smith
November 29, 2015
Google Public Storage Taj Body
Been at this location for years. The staff has been awesome throughout all the years I've been there
November 25, 2015
Google Public Storage Paul Kretchmer
I needed a short term space for my employer. Public Storage on E. Ben White fit the bill perfectly. Friendly staff. Great location. Kim and Adrianne made the process very easy. Thanks!
November 11, 2015
Google Public Storage B.Frazier TV
November 9, 2015
Google Public Storage Richard Folkman
My experience was a pleasant one. The employee who took care of us was cordial and friendly and professional. I could have saved money by bringing my own lock; but, the main thing was I treated like customer and taken care of. All the paper work was explained clearly. Thanks for time. I am a repeat customer. Sincerely, R.Rodriguez
September 26, 2015
Google Public Storage Paul Reyna
Kim and Mary thanks for y'all great customer services. They're really helpful and making my day.
September 23, 2015
Google Public Storage Johnny Carrk
Mary gave great service and she is very beautiful
September 19, 2015
Google Public Storage joe macedo
Just rented a unit with mary. She was very professional abd made the move in easy. Would definitely recommend this place.
September 16, 2015
Google Public Storage Lakeisha Yvonne
Mary was a great help she waited for me after 5:40. I appreciated her kindness...and thanks public storage once again for help
August 23, 2015
Google Public Storage Johnny D
Kim and Mary go out of their way to provide excellent customer service...my only wish is that the facility be open 24 housr.
August 22, 2015
Google Public Storage Miss Zany (Zany)
Mary & Kim have been amazing! I had to get a storage unit to get out of a bad situation & they have been helpful! THANK YOU!!!! :-D
August 21, 2015
Google Public Storage N. Erwin
Kim was amazing! My code wasn't working and I saw through the fence. She assisted me on getting in even though it was after business hours.
August 20, 2015
Google Public Storage Crystal Melik
I just stopped in for directions and this sweet lady by the name of Kim made it super simple to get where I needed to go. I loved how she made me feel ever so welcomed. Thank you Kim you are a sweet lady
July 16, 2015
Google Public Storage Tiffany Tran
I just want to mention the extraordinary service that I received from Kim today! She really takes care of her customers and make sure that they receive premium customer service! she catered to all of our needs and went above and beyond to satisfy our needs! I recommend this place to anyone and will be continuing my services here!
July 4, 2015
Google Public Storage Ashley Zapata-Rodriguez
Excellent Kim was an amazing manager, by far the best I've ever encountered this being my first time ever renting a unit, she made sure I got the right space & even made sure she got me the best price around! Thank you Kim for all you do!
June 30, 2015
Google Public Storage Santiago Aguirre
Came in to make a payment and Mary was very helpful and nice. would recommend this place
June 27, 2015
Google Public Storage Leandro Aguilar
Great job performence from Mary, Kim!
June 5, 2015
Google Public Storage Josi Michelle Alvarez
May 23, 2015
Google Public Storage Mark Cash
as a costumer that is always late on my payments kim always keeps a smile on her face to brighten up my day .she is a hard working lady that shows leadership and leads by example.kim is a great asset to public storage and deserves an award for her everyday hard work.....
May 22, 2015
Google Public Storage Angel G
Kim precoded excellent customer service and made sure to answer any questions we had.
April 28, 2015
Google Public Storage Lelouch D. Kurosaki
KIM IS THE BEST
March 30, 2015
Google Public Storage Cullen Prince
I was helped out by Mary this afternoon and the process was so easy and painless. Mary was friendly and professional, would recommend to everyone. A++ location.
February 26, 2015
Google Public Storage Baldeagle Badass
Great!
January 8, 2015
Google Public Storage Laura Seda
Went in to rent a storage unit from Danielle today and being that it was freezing she did a great job and didn't hesitate to help me. The process went quick and easy and I'd recommend public storage to anyone looking for storage.
December 6, 2014
Google Public Storage chrysanthus eras
One word.."AWESOME".. ! Nice location and unbeatable good deals. Amazing customer service from mary n kim,Hmmmmmm.....mary ROCKS.They are always ready and willing to help you.My first experience was great and i'm definitely going back if need arises .
October 16, 2014
Google Public Storage Daniel B
Mary and team at this store provide great customer service and always greet me with a smile
September 8, 2014
Google Public Storage wizard29tx
Kim is awesome! Nice, friedly, polite, helpful, good location, good accessibility, very good prices - everything somebody that needs a storage unit could ask for.
August 24, 2014
Google Public Storage Dylan Dickstein
Incredibly friendly and helpful staff with Mary and Kim. Site's pretty secluded and feels safe because of it.
June 4, 2014
Google Public Storage Nelson Lovos
Went in for a storage unit! Within 15 minutes I was out the door with a great rate an peace of mind. Mary the property manager was spot on and made the process smooth!
June 3, 2014
Google Public Storage jjsdpis45
Very help and informative. Mary explained everything and took time to explain everything! !
June 2, 2014
Google Public Storage Zaina Van Loan
The staff at Public Storage at 5016 E Ben White Blvd are super helpful and friendly. We have been storing our stuff there for 5 years. The reason I did not give them a "5 star" review is because their dumpster was completely full and when we emptied out our storage unit, we of course had things we wanted to throw away. With a full dumpster, we had to add another trip to our schedule to be able to throw things away. That was inconvenient and not expected at a storage location. Other than that, we were very happy.
June 2, 2014
Google Public Storage me G
Rita was awesome:) thank u a lot!!!
June 2, 2014
Google Public Storage Anna Jordan
Rita was very helpful, informative, and friendly. I enjoyed her service and would come back to this storage if I ever need it again.
May 31, 2014
Google Public Storage Carl Morgan
Kim was great
May 31, 2014
Google Public Storage Amanda Hernandez
Mary is the best. go to her for all your storage needs
May 31, 2014
Google Public Storage John Lopez
May 30, 2014
Google Public Storage Livia Wilona
Mary was prompt and very helpful, providing tips to help my storage experience be a lot easier.
May 28, 2014
Google Public Storage Lillian Danner
May 24, 2014
Google Public Storage J C
Just rented a unit with Mary and Kim. Mary had amazing customer service, she explained everything for me. Thanks Ladies :)
May 23, 2014
Google Public Storage chavez chavez
Great folks
April 22, 2014
Google Public Storage Maria Limones
Mary was. GREAT to work with
April 20, 2014
Google Public Storage Marion Sanchez
Mary is awesome!!!! Makevsure and ask for her.
March 18, 2014
Google Public Storage Wouter Dutilh
Awesome service!
March 15, 2014
Google Public Storage ANGELA mckamy
Amber was very friendly and help-full. The storage was clean and great service and great prices. I did rent a unit thanks
March 5, 2014
Google Public Storage Brendan Thompson
A colleague and I stopped by to rent a space at this location and we were greeted very warmly by Tim (who went by Kim - I think they messed up her name tag). She was nothing but helpful, and was very enthusiastic and energetic and made the experience of renting storage very easy and enjoyable. Thanks Tim (or Kim) for your help!