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Address

7112 South Congress Ave
Austin, TX 78745

Phone

512-634-8955

512-634-8955

800-688-8057

800-688-8057

Property Open

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Climate Control Storage
  • Car Storage
  • Small, Medium & Large Storage Units
  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site

Phone

512-634-8955

512-634-8955

800-688-8057

800-688-8057

Property Open

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Climate Control Storage
  • Car Storage
  • Small, Medium & Large Storage Units
  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site
Close Location Details View Location Details
Reserve TodayMonth-to-Month Rent, No obligations
  • Save Impression

    5'x5'
    Online only price
    $ 30/mo
    Online only price
    $1 first month rent
    Small 5'x5'
    • Outside unit
    • Drive-up access
    $ 30/mo $40
    Online only price
    $1 first month rent

    No Obligation

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    10'x10'
    Online only price
    $ 78/mo
    Online only price
    $1 first month rent
    Medium 10'x10'
    • Outside unit
    • Drive-up access
    $ 78/mo $104
    Online only price
    $1 first month rent

    No Obligation

  • Public Storage App Promo
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    5'x10'
    Online only price
    $ 78/mo
    Online only price
    50% off first month rent
    Small 5'x10'
    • Outside unit
    • Drive-up access
    $ 78/mo $104
    Online only price
    50% off first month rent

    No Obligation

  • Save Impression

    10'x15'
    Online only price
    $ 96/mo
    Online only price
    $1 first month rent
    Large 10'x15'
    • Outside unit
    • Drive-up access
    $ 96/mo $128
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    10'x20'
    Online only price
    $ 126/mo
    Online only price
    $1 first month rent
    Large 10'x20'
    • Outside unit
    • Drive-up access
    $ 126/mo $168
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    10'x25'
    Online only price
    $ 181/mo
    Online only price
    2nd Month Free
    Large 10'x25'
    • Outside unit
    • Drive-up access
    $ 181/mo $241
    Online only price
    2nd Month Free

    No Obligation

  • Save Impression

    12'x40'
    Online only price
    $ 538/mo
    Online only price
    2nd Month Free
    Large 12'x40'
    • Outside unit
    • Drive-up access
    $ 538/mo $717
    Online only price
    2nd Month Free

    No Obligation

Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.

South Austin Storage Units Off of Interstate 35

This Public Storage on the south side of Austin delivers cheap self storage and friendly customer service to residential and business storage customers, 7 days a week.
Just south from the intersection of Congress Avenue and William Cannon Drive, it's an easily accessible storage location with 1st Avenue just to the west and I-35 just to the east.
In an area flooded with popular outdoor destinations, having somewhere to keep all of the recreational gear is crucial. Whether it's hiking and biking at Mary Moore Searight Park or overnight camping trips out to McKinney Falls State Park, a 5x10 storage unit at this location can fit all the necessary gear, not to mention keep it organized in one place.
Residents in Bluff Springs in need of some heavy duty decluttering around the house can use a 10x15 storage unit to easily hold boxes, crates, a dining room set and an extra dresser, while a 10x30 storage unit is big enough to fit the contents of an entire five-bedroom home during a move or remodel.
Outdoor storage units come in a wide range of sizes, all of which provide the convenience of being able to drive right up to the unit and quickly pack or unpack a vehicle.
The rental office sells packing supplies for added convenience and the property manager lives on site.
For inexpensive storage solutions in south Austin, look no further than this Public Storage.

At Public Storage, You'll Always Find...

  • Keypad Access
  • Friendly Staff
  • Month-to-Month Rent
  • Moving Supplies Available
  • Free Parking
  • Well-Lit Facilities

Reviews ( 437)

March 2, 2024
Google Public Storage Patricia Huse
Marilyn is absolutely wonderful
February 24, 2024
Google Public Storage S Chaidang
Thanks Susan you were super helpful! And set up was so easy! Have a great day ⛅️
January 16, 2024
Google Public Storage Jordan Marshall
This place is disgraceful in the way they conduct business. I only had my belongings in their unit for TWO WEEKS and when moving out, noticed vermin feces, damaged property, etc. I called their facility to notify them of their vermin infestation. They were aware of the issue and stated there’s nothing they can do. When I suggested to notify surrounding units to mine, they stated, “We don’t want to scare the tenants with potential rodents notices”. So please be aware they have a rodent infestation that will damage your property, and they are just taking your money and don’t care about your belongings.
January 9, 2024
Google Public Storage Bailey Martinez
Go Susan! Not only was this awesome property manager polite and friendly, this whole experience was super simple by how informed the information was. I was able to have my account set up before I even left the store and my units ready to move in! Thanks again, Susan for your wonderful customer service!
January 7, 2024
Google Public Storage Parry Hedima
Susan was very helpful with pricing. We were able to redeem the $1 for the first month. Update: she helped me with moving out very smoothly. Thanks a lot.
December 23, 2023
Google Public Storage Chad Fletcher
Susan was EXCEPTIONAL with her knowledge of the industry and her customer service skills! She will definitely continue to have my business and I highly recommend you speak to her next time you are here.
December 10, 2023
Google Public Storage monica arocha
I haven't had a great experience here. I call and don't speak to anyone at the property. I get the answering service which usually aren't that helpfull with the questions I had. That's happened everything I call no matter what time of day. I recently went into my unit this past weekend and was so disappointed and disgusted to see rat droppings all over the unit floor and they had urinated on my things. I haven't even been at this storage a year and the unit price is now going up again in January to 259.00. I really think for the money I pay for the unit there should not be rat droppings and urine all over my unit. I came out of my unit feel absolutely disgusting because of the amount of droppings I came in contact with just trying to get my Christmas decorations. I felt like I immediately needed to shower when I got home and still haven't brought my stuff in the house for fear of what kind of critters I'll be bringing inside and possibly infesting myself with mice and whatnot and spread that to my neighbors. I don't think I plan on staying here due to the rat droppings and urine, the rent increase and the location of the property which isn't as convenient as I thought it would be.
November 22, 2023
Google Public Storage Shumyla Mirza
The bolt on my unit is defective and I have to call a locksmith and buy a new lock to access my unit EVERY single time. The property manager said fixing the broken bolt on the door is my responsibility. Be careful, they will give you a defective unit and put the responsibility on you to get it fixed. I hired movers today and had to pay them for an hour of their time and reschedule my move after driving in from another city.
November 19, 2023
Google Public Storage Victor Pedraza
Wow! Amazing service all the way around from Jeff over the phone to Susan at the front desk!! They both made the application very simple for a first time storage unit user. Public storage has amazing representatives with these 2.
November 8, 2023
Google Public Storage Maurice L Thomas
Don’t store here. All though it’s a business you may get behind a month they will be ready to auction your unit. I had my money ready to pay late fees and everything and my unit was auctioned lower than what I owe. Much lower.
November 4, 2023
Google Public Storage EgoLoveYourself
Great accessibility drive up and load in. Sucks for long vehicles, many of the guard poles on the corners are plenty bent out of shape. So remember, tight corners, Come out the way you came in and you'll have room. Go to the far end and try to loop around? Askin for a fender bend... Other than that the staff is wonderful and their online deals are fantastic!!!
November 3, 2023
Google Public Storage Garrett Anderson
Susan was extremely helpful and provided friendly customer service! I recommend this location
October 15, 2023
Google Public Storage Jonathan Gil
My experience with public storage has been extremely excellent. Susan has been one of the best managers I’ve ever talked to. Not only is she so welcoming on the phone, and always shows respect when you talk to her, she also goes above and beyond to make sure everything on your account is right. She noticed something off with my account and took it upon herself to make sure it got fixed, and wow it was not only fixed she also is trying to make sure that the other issue is resolved as well. I couldn’t ask for anyone better than Susan, I know she understands that whenever she calls me and I don’t answer it’s either because I’m asleep or on the road driving my mixer. But when she does get that call through and I do answer or call back it’s always a blessing to hear such a well spoken and thoughtful voice on the other end. Thank you Susan for being such a kind person and being that helpful person you are. It’s much appreciated. Yall ask for my friend Susan whenever you need to store your stuff, she’ll take great care of you. Thanks again Susan Jonathan G Gil
October 14, 2023
Google Public Storage Amy Hawkins
I need you to know the lord was in this room today I was blessed to work with an angelic human being today SUSAN bless your heart I’m grateful for your prayers time and service. Please continue to grow in your journey and continue to be of helpful needed compassionate service with grace I say Thank You Susan.
October 9, 2023
Google Public Storage Kevin Pegues
Great customer service and Susan is very helpful
October 2, 2023
Google Public Storage VIRGINIA REYES
September 30, 2023
Google Public Storage Britton Hall
Susan is the best!!
September 28, 2023
Google Public Storage Christy Speaks
Very clean facility. Susan was the woman working and she was very pleasant to deal with and a big help.
September 28, 2023
Google Public Storage Valerie Colbourn
Susan was incredibly helpful, very friendly and professional in answering our questions, she is a real positive asset to this location.
September 25, 2023
Google Public Storage Deb Thramer
Susan was awesome!!She was very professional but polite annd easy to communicate with and was very knowledgeable about the business.
September 25, 2023
Google Public Storage Elisha Hudson
Susan is an excellent employee. Very helpful and informative.
September 23, 2023
Google Public Storage Tim Brewer
Susan was very professional and kind!
September 20, 2023
Google Public Storage Megan M (Meg)
This is a great facility, Susan is so amazing and helpful. I’f you’re looking for a good storage space I highly recommend this one!!
September 18, 2023
Google Public Storage Jacob
Came here looking for a storage unit. I left with a friend. Thank you Susan!
September 18, 2023
Google Public Storage NRE Second Commercial Crew
Susan really, really is fantastic, you should have her in your company for a long time!
September 17, 2023
Google Public Storage Peyton Walnofer
Thank you so much Susan for being thorough in your work, while being punctual and sweet all in one! I definitely felt less stress finding a unit with Susan’s help!
September 16, 2023
Google Public Storage Uberlandys Ferrer
Susana mucha gracia
September 12, 2023
Google Public Storage N . C . T . F Nobody cares to feel
Susann , what a joyful person ; furthermore she helped me with what I needed whilst having a smile on her face. Definitely a place to keep coming back to for storage needs , thank you public storage ; more importantly thank you Susan….. keep up the good work!
September 12, 2023
Google Public Storage Luis Eduardo Torres
Susan es una persona muy amable y respetuosa y muy trabajador estoy muy con tento con sus servicios
September 12, 2023
Google Public Storage Jerome Moore
First time meeting Susan but the 3years being here she's one of the nicest I meet here
September 9, 2023
Google Public Storage M
Susan has top tier customer service every time I call or come in. If she is not part of your customer service training team she absolutely should be.
September 9, 2023
Google Public Storage Aymless Media
September 8, 2023
Google Public Storage Joey Moon
Yes Yes & Yes!! When it comes to storage this is the place to choose! If you need storage space & want to work with genuine people who care about you & your things as much as you care about them then 100p go here & ask for Susan!!
September 2, 2023
Google Public Storage Franki King
Not sure why but the office had a weird funky smell.
August 31, 2023
Google Public Storage O N
Update...Susan has been very helpful for me. She listens well to any question, explains matters to me, helped me with my rusty lock and she is just a pleasant person to talk to. I will easily recommend Public Storage to anyone looking for a storage place , Louie and Meranda were great. They were very understanding of my moving situation. They made it work to accommodate me to the best of their abilities. The prices at the storage unit were way beyond reasonable. They were very clear about every single aspect of the unit. They went over points with me if I needed explanation. I would recommend Public Storage to anyone.
August 30, 2023
Google Public Storage Lupe Martinez
Susan has always been super helpful! Highly recommended !
August 15, 2023
Google Public Storage Atys Amorim
Susan is very nice and helpful, she makes coming by the storage a pleasant experience with execellent customer service.
July 31, 2023
Google Public Storage Christina Harmel
Susan was so helpful and friendly in meeting my needs. I have one unit at this facility and needed a second and she found one close to my current one and was quick and efficient in processing all the details. She was very welcoming! The property is kept clean and it has a nice location close to downtown but away from a lot of traffic. Great facility and staff!
July 31, 2023
Google Public Storage Marissa Macias
Susan was such a phenomenal help! She went above and beyond to get my problem solved and help me find the best rate. Her kindness made a very stressful moving day so much easier. Very thankful to have had her help!!
July 24, 2023
Google Public Storage Stefana Prodea
Susan is absolutely magnificent - I couldn’t recommend this place more. So easy, great customer service and amazing location!
July 24, 2023
Google Public Storage Kenia Sando
Susan es muy buena me encanto su trato es muy buena Gracias
July 12, 2023
Google Public Storage Danielle Lea
Susan was incredibly helpful and so so kind!!! Love her enthusiasm and excited to be renting with Public Storage for the first time.
July 5, 2023
Google Public Storage Alver Stone
June 29, 2023
Google Public Storage Luis Orozco
Susan was great, excellent service
June 29, 2023
Google Public Storage Claris Sharp
Friendly, quick and professional.
June 29, 2023
Google Public Storage Zandy Alexander
Susan is great! She went above and beyond! She’s super friendly and is very knowledgeable!!
June 29, 2023
Google Public Storage Jose Benitez
Susan as great with customer service information.
June 22, 2023
Google Public Storage Jr m2 x
Great greeting, told us different options within our budget and is very understanding, thanks alot.
June 22, 2023
Google Public Storage Saurabh Tipre
Had a great experience at the facility. Susane who is a really friendly and helpful person and helped me throughout storing my stuff into the unit. Recommend this store
June 22, 2023
Google Public Storage Breanne Welch
Omg Susan is an angel , she was so helpful and informative. I’m so glad I came to this location .
June 19, 2023
Google Public Storage janelle rae coons
Worker Susan is very friendly and helpful.
June 14, 2023
Google Public Storage Kimberly Ysla
Nice, friendly, clean, and has security
May 29, 2023
Google Public Storage mahan mahan
May 24, 2023
Google Public Storage Chris Johnson
I was professionally served by Susan and Im greatly satisfied
May 14, 2023
Google Public Storage Brooklyn Solis
May 10, 2023
Google Public Storage Three Martinez
Susan Taylor..... did an amazing job helping me, had lots of patience with me and was amazing in helping me in my need!
May 8, 2023
Google Public Storage eddie cudney
The guy working there, I believe his name was Louie provides great customer service. And helped me figure out what would work best for my situation. I would definitely recommend this place to others.
April 12, 2023
Google Public Storage Rudy Alejos
This place is very professional and secure. Tarah provided exceptional customer service and took the time we needed to feel at ease storing our valuables here. I would highly recommend visiting this Public Storage before making any decisions to store your belongings elsewhere. Thanks again Tarah!
April 12, 2023
Google Public Storage Schyzo the Kyd
Ms. Tarah was a great deal of help when it came to assisting my grandfather with obtaining his unit. She was thorough and her help was intuitive! If you’re ever at this location Tarah is the perfect property manager to deal with, I highly recommend!!
March 21, 2023
Google Public Storage Kyle Niemie
Public storage on south Congress is the storage around. Susan is very helpful answered all of my question and am a very satisfied customer
March 21, 2023
Google Public Storage Stacey Thomas
They were amazing ….. I would like to say “THANK YOU” to Susan for helping me out and returning my calls, keeping me informed and getting my issues resolved quickly you are awesome! Everyone there was very helpful and I’m very appreciative for that! Thanks so much Public Storage……..
March 11, 2023
Google Public Storage Adeel Shaikh
March 8, 2023
Google Public Storage Theresa Stanford
Susan was very accommodating, she helped me find the perfect size storage for my belongings! Highly recommend this facility and Miss Susan!
February 8, 2023
Google Public Storage Jason Lee
Rafael was very helpful getting me the perfect storage unit for my need. He’s ah 5 star B!
February 7, 2023
Google Public Storage Diane Enriquez
Raphael was amazing def recommended location customer service ⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐
January 28, 2023
Google Public Storage Mercedes Huerta
Louie helped me this place is awesome
January 15, 2023
Google Public Storage Allie Packard
Louie is the best. I had some trouble with my moving company and had to cancel and make new reservations at their request. Louie was very understanding and helped me sort things out when I was in tears from this other moving company who was treating me poorly. Very grateful.
January 2, 2023
Google Public Storage yasmin Gonzalez
December 31, 2022
Google Public Storage OLGA VEGA
Louie was very helpful updated this place is awesome
December 19, 2022
Google Public Storage Germanflores Flores
Louie provided excellent customer service
December 16, 2022
Google Public Storage James Cook
This is the best experience I've ever had with a storage facility. My family and I are moving to Austin from Colorado and we have multiple households needing different options and Tarah helped me with everything. We're excited out our new life in Texas, but it's been a logistics nightmare. I'm thankful that she was able to streamline things for us and make our storage situation one less thing we had to worry about.
December 7, 2022
Google Public Storage kelly sifuentes
I have come to make payments and I came twice in one day and the office was closed, I'm very unhappy with the management but they are quick to charge me late fees and when I go to make payments early on lunch break or after they aren't available.
December 3, 2022
Google Public Storage Tymiria (Ty)
November 17, 2022
Google Public Storage K Carothers
The online move-in experience went well. Everything was ready when I arrived. Have since met the manager and staff. Friendly and courteous. Property is well maintained and clean. Gate works perfectly. Happy with my choice.
October 30, 2022
Google Public Storage Marina Romo
Updated my review for Louie he provides excellent customer service! Miss Isabelle has been so great with helping me and she was very professional very helpful and I would do business with her anytime
October 21, 2022
Google Public Storage lucille marquez
Clean facility excellent customer service from Louie! Updating this review, Cannot reommend.this place enough! Louie is just the best!
September 14, 2022
Google Public Storage Holly Edwards
Love these place very helpful and very knowledgeable people and very respectful people thanks peeps
September 5, 2022
Google Public Storage Dee Angel
August 15, 2022
Google Public Storage Juan Valiente
August 7, 2022
Google Public Storage Takeno Names
Without proper notice via mail or phone call-this location decided to charge me three times my rent amount. They continue to act like they notified me that my rent was increasing to $63 from $21 .... Where in the hell is that considered normal?? Tried to call the location and the manager Louie was not cooperative in any way and continue to lie while we were on the phone. Worst customer service I've ever experienced
July 18, 2022
Google Public Storage Maggie Bui
Louie was so helpful and patient! He made my process of moving out so much easier!
June 26, 2022
Google Public Storage Michael Burnett
A good place to store all your belongings
June 14, 2022
Google Public Storage Pablo Morales
May 30, 2022
Google Public Storage Alfonso Gonzalez
Away been good for us
May 16, 2022
Google Public Storage Matt Howard
Louie was enormously helpful! I live out of state and had to coordinate moving my stuff out of my unit and Louie helped me every step.
May 14, 2022
Google Public Storage Bacilio Mata
Luis helped me and my experience was AMAZING! Clean facility great customer service cannot recommend this place enough!
May 1, 2022
Google Public Storage liz salazar
Louie is awesome!!! Great customer service in person and on the phone!!! We had our stuff for two years here and never had a problem or issue!
April 29, 2022
Google Public Storage Bryannd Guerra
Louie is awesome place is clean and safe
April 10, 2022
Google Public Storage loving hand moving and storage
Louie and Aaron provide the best customer service
April 4, 2022
Google Public Storage Sebastian Hermosillo
Clean place
March 17, 2022
Google Public Storage Nikki
Worst place to store your stuff they are constantly giving my elderly friend the run around.
March 10, 2022
Google Public Storage Mikel Henderson
February 11, 2022
Google Public Storage rock dock
January 26, 2022
Google Public Storage Michael Walser
December 28, 2021
Google Public Storage Pablo Benitez
Aarón and Luis are a crear heló and the customer servicié was excellent!
December 20, 2021
Google Public Storage Danijel Dragulovic
December 16, 2021
Google Public Storage Lisa Longoria
Louie and Aaron are an awesome team property always clean and customer is exceptional if you need storage RENT HERE
December 7, 2021
Google Public Storage neal levine
Very helpful staff Aaron and Luis always helpful. Office is clean all the time.
November 30, 2021
Google Public Storage chelsey binder
Aaron and Luis are awesome and always great us and are super friendly I see them always patrolling and doing their job by making sure all the locks are on people’s storage units. They are great at communication and keeping the facility clean. I will definitely be staying here as they make us feel safe and happy with renting the unit.
November 20, 2021
Google Public Storage Mercedes Chandler
Louie is amazing!!! Very attentive! Always ready to answer any questions I have in the most polite manner!
November 15, 2021
Google Public Storage Linda Rogers
This place was great the worker is very friendly and helpful. The units are not expensive the place is safe to go to .
October 30, 2021
Google Public Storage esmeralda luna
October 2, 2021
Google Public Storage Benjamin Chisolm
Erin was a great help! 5/5 service!
September 27, 2021
Google Public Storage Joe Leybas
Update service is still exceptional Louie is awesome
September 20, 2021
Google Public Storage Shelby Cole
August 13, 2021
Google Public Storage EJ Guerrero
Louie is the absolute best he helped my mom and I out when we really needed it such a great employee hands down one of the best customer service interactions I have had I highly recommended going through Louie at this location
August 13, 2021
Google Public Storage Audra Villa
Louie is just amazing at customer service he was able to help me out when I most definitely needed it he is the absolute best I highly recommend going through Louie at this location
August 3, 2021
Google Public Storage Phillip Arrellano
I had a great experience with zaida who was friendly and professional..
August 1, 2021
Google Public Storage Chris Cronan
July 20, 2021
Google Public Storage Jay Martinez
Great customer service by Jessica R
July 13, 2021
Google Public Storage Teena Marie Wells (Bettie Ripper)
June 28, 2021
Google Public Storage JuanDiego Guerrero
Louie is extremely friendly and helpfu! We absolutely loved his attitude and how he was very informative! Definitely giving him and this location a 5 star review! Thanks Louie!
June 16, 2021
Google Public Storage Cameron Cutshall
I really enjoyed working with Public Storage, Taryn was very kind and helpful with any questions or concerns I had. Highly recommend their services!
May 29, 2021
Google Public Storage Tarun Nimmagadda
May 22, 2021
Google Public Storage Hector Pineda
muy buen lugar exelente
May 17, 2021
Google Public Storage Tolu Odulesi
Louie was a great help with getting me setup for storage
April 23, 2021
Google Public Storage Ben B
Absolutely love it. Convenient location and super clean property. I've never had any issues here and I feel it's a super safe location for your belongings. Rent has increased over the years but on pace with the local market. On-site live in management means someone is always safe guarding your belongings and I love it.
April 19, 2021
Google Public Storage Jozz Romero
April 11, 2021
Google Public Storage Rick Jone
April 8, 2021
Google Public Storage KC Cook
March 29, 2021
Google Public Storage Pricilla Sierra
Louie was awesome and helped me out tremendously!!
March 15, 2021
Google Public Storage Keely Hawkins
March 14, 2021
Google Public Storage Manukea Irvine (I Am a creator)
Louie help me with this amazing storage. He was amazing, and professional. Highly recommend. Thank you Louie.
March 13, 2021
Google Public Storage Jonathan Gutierrez
March 9, 2021
Google Public Storage Julia Rosenfeld
They were great. My moving plans changed because of the storm and I no longer needed my unit. Jayden closed my unit and refunded me with a phonecall, very helpful, professional, and prompt.
February 28, 2021
Google Public Storage Laura Papa
Louie is great! Very helpful.
February 24, 2021
Google Public Storage Xavier Rodriguez
February 11, 2021
Google Public Storage Daniel Fridley
great place to get head
February 5, 2021
Google Public Storage K Starling
Louie helped me out when I needed several units on short notice. Great customer service and super easy process to move in.
February 1, 2021
Google Public Storage Richard
Very good storage place, especially because of Louis! Units are nice and everything is easy to set up both for move in and move out, just consider bringing your own lock to avoid paying for one there. Highest praise goes to the staff though, super friendly and always responsive!
January 31, 2021
Google Public Storage Brandon Guichard
Fantastic experience. Great customer service as well! Louie and Jasmine took care of my storage needs right away.
January 30, 2021
Google Public Storage LIONZ ROAR
The staff is friendly and very helpful, when I ran into issue, they were quick to help me resolve it.
January 29, 2021
Google Public Storage Aleina Early
January 29, 2021
Google Public Storage Eric B.
Great service and decent pricing. Staff is very friendly and professional. They were able to answer all of my questions and show me the availability of units. Pleasure to do business with them.
January 18, 2021
Google Public Storage Alireza Khalafi
I have rented storage space twice at this location and both times Louie has been great. He’s super friendly and helpful and made the whole process so easy. Great customer service.
January 14, 2021
Google Public Storage Tracey Berg
Great service from Louie at public storage. Appreciate the proactive approach!
December 22, 2020
Google Public Storage Ray Bar
I'm not into leaving reviews! But Louie's customer service goes so above and beyond, I want more people to meet this man 👍
December 6, 2020
Google Public Storage Eric Carter
November 30, 2020
Google Public Storage Salvador Alarcon
November 24, 2020
Google Public Storage J G
Louie and Christian are the best! I honestly love doing business with them. I always leave in a better mood. The level of customer service can’t be beat. They’re personable, helpful, friendly, and knowledgeable. They deserve a raise! I’ve rented twice with them now. I could easily choose a storage unit closer to my home but would rather go out of my way to do business with this location again and again. My belongings are safe.
November 23, 2020
Google Public Storage Wes West
Louie provided me with a lock and helped me with great customer service
November 22, 2020
Google Public Storage Paul Allen Cleaver
October 29, 2020
Google Public Storage Clay Rowe
I took a look around a few other storage places and was trying to weigh the pros and cons before deciding to choose Public Storage & I have to say all these reviews I’m seeing about Chloe were so accurate & I’m glad she helped others as much as she helped my wife & I come to a decision! She helped me make the right choice when I was comparing prices of other places and explaining all my questions in detail, the customer service was outstanding & my wife is happy with our decision. Thank you Public Storage but also a big thank you Chloe for being such a big help & having great customer service skills making me feel comfortable & at home. Businesses need more people like you.
October 28, 2020
Google Public Storage Dominic Gonzales
Chole was great very helpful very tentative and was able to get what I needed done she was willing to go the extra hard for me when I was in need though I didn't let her but she did offer ...I declined but just the offer says bunches about her and what kind of person she is...and she was still able to not only help me out but most importantly get the job done..I told her that we needed more people like her in this world...it would be a much better place...😁
October 27, 2020
Google Public Storage Christina Stenger
Chloe was very courteous, knowledgeable and professional, was a good experience. (Brian Stenger)
October 26, 2020
Google Public Storage Laura Lopez
I had such great customer service by Chloe! She made me feel great about choosing this location! She made me feel safe especially during this time of COVID. She always had her mask on which put me at ease. I chose this place due to the great experience Chloe provided me!
October 20, 2020
Google Public Storage Emily
Louie and Chloe were great! Very helpful and made renting the storage unit incredibly easy. Great customer service!
September 30, 2020
Google Public Storage Marie Jimenez
September 23, 2020
Google Public Storage Crystal Estrada
September 12, 2020
Google Public Storage Analicia Robledo
louie and taylor provided me with great customer service
September 3, 2020
Google Public Storage William Jaquiss
I really appreciated the kind service.
September 2, 2020
Google Public Storage Tabitha Strawn
Quick and easy set up. Sales Rep inside was nice and helpful. Would recommend to a friend.
August 28, 2020
Google Public Storage Kristine Smith
Louie was so helpful and nice!!
August 4, 2020
Google Public Storage Andy Miranda
Kyle was very helpful and a pleasure to work with! Amen!
July 31, 2020
Google Public Storage Channelle rico
I wish they had air conditioned units
July 28, 2020
Google Public Storage Pedro Sola
Kyle Help me with my decision and demonstrates knowledge of the products
July 27, 2020
Google Public Storage mark heard
Louie at the south Austin location was super friely courteous and professional. Everything was hassle free and easy!!!
July 8, 2020
Google Public Storage Lee Wilson
Kyle did a great job.
July 1, 2020
Google Public Storage Michael McDaniel
Kyle was great !!
June 29, 2020
Google Public Storage Tom Daidone
Louis helped me out. Hes a good dude
June 5, 2020
Google Public Storage Angie Stewart
Louie is soooo awesome every month I come in to make my payments...always has his mask on so no COVID 19 fear here :)
June 1, 2020
Google Public Storage William Buckner
May 23, 2020
Google Public Storage Megan Hinson
Great service with Kyle
May 19, 2020
Google Public Storage Jo-Isaac Medrano
Rented a unit last week with Kyle and almost didn’t rent the space. I went in with $25 because that’s all I had and he was refusing to rent a storage to me because I didn’t want whatever insurance y’all had to offer. He told me he couldn’t go any further with the rental process because it was mandatory that I get the insurance. I left the office and told him forget it he saw me on the phone I’m assuming outside and told me he would go ahead and do it. I called the district manager and got no answer. Then I go to my storage to put stuff in and there is a lock on the space. Beyond upset I definitely do not recommend this company if they are forcing you to spend more money than u can afford!!!
May 18, 2020
Google Public Storage Elijah Salandanan
Louie was great. Returns calls promptly and makes the renting process easy and fast. Moving out was extremely easy as well. Adheres to social distancing guidelines perfectly. Office felt safe and clean. The units were clean and ready to go. Only gripe is at the exit gate the key pad is at an awkward angle to the gate so you have to jump out to type it in. Not big deal whatsoever just thought it was a strange design choice.
May 13, 2020
Google Public Storage Christian Garza
Kyle was very helpful and provided us with all the ins and outs of the rental process! Funny and collegial!
April 29, 2020
Google Public Storage Michael Craig
Kyle was very professional. Awesome place!
April 29, 2020
Google Public Storage Michlovinn
This place is great! Kyle was super friendly and helpful. Glad I chose here to store for the first time! He walked me through everything. Awesome service. :)
April 15, 2020
Google Public Storage Randy Prondzinski
Kyle did an awesome job. Very efficient
April 14, 2020
Google Public Storage Rose Martinez
Nicholas was very helpful especially during this time of social distancing.
April 11, 2020
Google Public Storage Jason Brown
Kyle great
April 1, 2020
Google Public Storage Lauren Tamez
Kyle helped my friend and I find a storage unit that was clean and affordable. He was friendly and explained everything. We appreciate it!
March 29, 2020
Google Public Storage Riley Burris
I had a positive experience at this location. Kyle was extremely helpful and honest about the costs/processes in place. Each time I visited I felt like I had privacy to collect my stuff and felt safe within the gates. Also recommend buying the damp drying bucket for any units not temperature controlled!
March 24, 2020
Google Public Storage S G
Kyle was super helpful and awesome. Made the process quick and easy.
March 24, 2020
Google Public Storage Zee Mahmood
Kyle is the best!
March 23, 2020
Google Public Storage Simply, Amelia
The managers are always very helpful but when the district manager (not to mention names but it rhymes with barbina)comes around. you tend to get the negative side of public storage that so many people complain about. Keep her out of the stores and you've got a 5 star staff.
March 21, 2020
Google Public Storage Wendy Blocker
Louie was wonderful to work with! He stayed late to ensure my son's needs were taken care of and helped us get the unit we needed on short notice. I truly appreciated the excellent customer service ~ especially in the rain!!!
March 8, 2020
Google Public Storage Downtown Doo Doo Brown IV (J. M.)
Louie provided me with excellent customer service
March 3, 2020
Google Public Storage shaq tus (shaqqy)
Cheap rates, good insurance, and Great customer service from Kyle, he is very helpful and answered all our questions!
February 28, 2020
Google Public Storage Aida Coons
February 25, 2020
Google Public Storage Nancy Cortes
Kyle did a very good job, he was very nice and kind.
February 22, 2020
Google Public Storage Satellite Printlab
Do not put your stuff here. First off, they bait you with rent. Be prepared for 2 months later and then any time they want, your rent will go up. Second, their gate never works. Don't let them trick you into thinking your stuff is safe. Finally, if you miss 1 payment they will threaten you with auctioning your stuff within 20 days of the missed payment. Finally, they let a lot of shady people wander around in the units. I always keep an eye out so people can't see what I have in there. Your stuff is NOT SAFE HERE!!! I will be moving out first chance I get!
February 20, 2020
Google Public Storage Heather Bean
We help me get into a storage unit fast and efficiently and look forward to renting from here on out
February 18, 2020
Google Public Storage Arlethia R Middleton
Kyle was great!
February 15, 2020
Google Public Storage Bruce Lininger
Awesome staff and helpful beyond belief! Thanks so much
February 15, 2020
Google Public Storage Lily Banuelos
February 15, 2020
Google Public Storage Madison D
Louie was amazing!
February 12, 2020
Google Public Storage Anthony Ybarra
Kyle was very courteous and helpful
February 10, 2020
Google Public Storage Andres Urrego
Do not do business with this place. We have requested a DM to call us to refund fees that are not LEGALLY allowed, WE ARE NOW GOING ON THREE MONTHS OF WAITING, NOT ONLY THAT BUT THEY CONTINUE TO CHARGE THE SAME FEES THEY REFUSE TO CALL US BACK ON. STAFF IS RUDE AND MANAGEMENT IS NON EXISTENT, THE GATES ARE OPEN ATE LEAST 4 DAYS A WEEK. DO NOT DO BUSINESS HERE.
February 6, 2020
Google Public Storage Margie Gonzales
February 2, 2020
Google Public Storage Kate Carmona
Louis is super helpful and the location and space was just what I needed!
February 1, 2020
Google Public Storage Porfirio Miranda
Louie & Kyle great help... appointment on time.....and very helpful thank you !!!
February 1, 2020
Google Public Storage Devon Whiddon
Did great Kyle
February 1, 2020
Google Public Storage Veronica Hernandez
January 29, 2020
Google Public Storage Cody Lener
Louie is best if you are looking for a place to store he is the guy you want to come see! Explains everything clearly and keeps the property tip top! Can’t recommend him enough!
January 28, 2020
Google Public Storage Kady Joy
Kyle was awesome! He got us squared away with our storage quickly.
January 25, 2020
Public Storage Gabrielle Singh
Very awesome service. Louie was very professional and polite. I will be used this storage for any future needs.
January 25, 2020
Google Public Storage Leonard Ryan
Here goes my experience first time here I talk to luamn she told me that she had a little storage which was pretty good size for $33 and so she told me that I have to have insurance on top of that one time fee okay so I did the one time fee and it ran me up to $68 maybe and then she told me that every month I will be paying $33 which this month I came to pay my first month rent I was charged thirty-six dollars and sixty cents pretty much these people want to lie how about this I have a big huge problem do not come here
January 18, 2020
Google Public Storage Amar Araf
Beyond horrible am currently stuck truck won't turn on and I have to waste my.day waiting for some mechanics to come out
January 18, 2020
Google Public Storage Randy Hood
January 18, 2020
Google Public Storage Eric Philippus
January 17, 2020
Google Public Storage Michael Pepper
Louie has provided me with excellent customer service, and has continuously earned my business, if you are looking for a place to store, this is it!!
January 13, 2020
Google Public Storage Len Greer
Louie provided me with excellent customer service.
January 12, 2020
Google Public Storage Andrew Evans
This location had a lot of vehicles to select from. The staff was helpful but not very friendly/ had a bad attitude. The location is also in a tough spot, making returning the vehicle a bit of a challenge.
January 4, 2020
Google Public Storage David Bowers
December 28, 2019
Google Public Storage Sasha Herschap
December 21, 2019
Google Public Storage IamCedesNicole H
Luanne and louie very wonderful with costumer service and very professional! Great job!!
December 21, 2019
Google Public Storage Luis Ramirez
Louie/Luanne amazing customer service! These people deserve a raise! Hands down the best. Highly recommend
December 17, 2019
Google Public Storage Ron Speer
Luanne was great fiber stars all the way
December 16, 2019
Google Public Storage Carly Vondra
First time to ever use public storage of any kind. Staff was very friendly and helpful. Louis was extremely helpful with my move out process. If I ever need storage again I will definitely go to public storage!
December 15, 2019
Google Public Storage Jarol Salgado
Muy amable exelente servicio de la señora Marie lo recomiendo
December 12, 2019
Google Public Storage Patricia Lagunas
Louie provides me with excellent customer service will recommend in the future!
December 5, 2019
Google Public Storage Daniel Aranda
Louie went above and beyond to help us! GIVE THIS MAN A RAISE!
December 4, 2019
Google Public Storage Marla Gentry
Luanne and the rest of the staff are very courteous and professional. I recommend this location for your all your storage needs!!
December 4, 2019
Google Public Storage Rachel Flores
Luanne was really helpful and positive and fun to talk with! It was a convenient and easy facility. Thanks!
December 3, 2019
Google Public Storage Bethany Wiley
Luanne has the best customer service 5 stars
December 3, 2019
Google Public Storage Francisco Solis (Paco)
Great pricing for a unit
November 29, 2019
Google Public Storage Mark Rodriguez
Luanne and Adrianne were super friendly! Always greeted me with a smile and answered every question I had. Made my process easy and smooth and could not be more happier with the service provided!
November 27, 2019
Google Public Storage Michael Vazquez
Adrian was outstanding, went out of her way to assist us in every way she could! Highly recommend her for District manager!
November 27, 2019
Google Public Storage Diana Vazquez
Adrianne Great personality and friendly, she’s very knowledge And was able to help us take care of our situation.
November 26, 2019
Google Public Storage Khady Chafik
Adrianne and luanne were great thank you for your help.
November 26, 2019
Google Public Storage maria herrera
Luanne and Adrianne were so helpful and amazing, made my day, thank you much
November 26, 2019
Google Public Storage Lahcen Mounsif
Thank you to Luanne and Adrianne for their amazing help, we recommend them, 5 stars all the way
November 15, 2019
Google Public Storage Stacy Holloway
Louie helped me and was SO NICE!!
November 13, 2019
Google Public Storage Jemery Jones
Luanne is one of the most helpful people I've come across in a long time, plus super friendly.
November 12, 2019
Google Public Storage Sabrina Der
Luanne is amazing and wonderful person, and I appreciate her help.
November 10, 2019
Google Public Storage Nelson Rivas
November 10, 2019
Google Public Storage Austin Muse
Louie was excellent helped me get set up no problem! Would recommend to everyone.
November 8, 2019
Google Public Storage TRUDY ANDREWS
A storage is a storage with the exception of service right? So I learn that I've been paying $180 for what others pay $118 for. I spoke to a very nice lady who applied for a reduction and I just got notice they are reducing it, but only $17. Unacceptable....the worst part however, is calling when speaking to the "Manager" Louie, being talked over, etc. Ridiculous....ripoff.....and watchout for that "insurance" tac on and won't take off unless you physically go up there. HORRIBLE.
November 6, 2019
Google Public Storage Jennifer Martinez
Great service from Luanne
November 4, 2019
Google Public Storage Madison Egan
Louie was amazing at helping me find the best storage unit that made the most sense for my price point requests and unit size needs. He was such a pleasure to speak with as we toured the lot. I highly recommend Public Storage
November 1, 2019
Google Public Storage Matthew Parsley
November 1, 2019
Google Public Storage Mrs.Victoria Vargas-Renteria
Louie was a great help. Got the correct storage space I needed. His service was great. Thank You
October 27, 2019
Google Public Storage Janet Cardenas
Louie helped so much. He is very professional and personable and provided all the information on obtaining a space with public storage. Make sure y ask for him.
October 27, 2019
Google Public Storage bfflowsauce
Louis was very helpfull.
October 25, 2019
Google Public Storage Andre Pinto
This man is amazing !!! Thank you for all your help!! Strongly recommend this place for your storage needs!!
October 25, 2019
Google Public Storage Justin Carlin
I only needed storage for 6 months, but while using this location Louie from the office was always available and happy to help. He made the move in and move out process super easy. I would come back for my storage needs.
October 13, 2019
Google Public Storage Jacob Burkett
October 12, 2019
Google Public Storage Erica Moreno
October 9, 2019
Google Public Storage Monica
Luanne, is awesome. Love her energy and she very informational. ⭐️⭐️⭐️⭐️⭐️
September 30, 2019
Google Public Storage B Whitley
Simple process. Louie helped a ton.
September 30, 2019
Google Public Storage MINISTERIO INTERNACIONAL IGLESIA LA PIEDRA VIVA
Louis helped me quitó crear service
September 28, 2019
Google Public Storage Jamara Alfred
Luanne, Nicole, and Louis were fantastic. They were kind and helpful. I highly recommend this place for all your storage needs.
September 28, 2019
Google Public Storage Ashley Ambrocio
Luanne was so helpful! She is such a sweetheart she is so friendly, nice, and compassionate. Loved my visit to public storage today and so happy to have met her. Thank you Luanne!!!! Ashley P.
September 28, 2019
Google Public Storage Bri Moses
September 25, 2019
Google Public Storage T Ron
Luanne is very nice and professional! She helped me quickly and effectively. Thank you.
September 22, 2019
Google Public Storage Rogue Stickers
This place is full of it. First off their gate never works. So don’t believe your stuff is behind a secure gate. Second they will raise your rent as they please. Your contact does not protect you. If you think you’re going to pay $120 A month for a year expect it to go up within a couple months. They play you to get you to move in then raise rent. If you complain they basically tell you to F off. Save yourself headaches and rent somewhere else.
September 12, 2019
Google Public Storage Irma Espinoza
Ms.Luanne was really helpful and friendly.
September 12, 2019
Google Public Storage Illiyana Linda
I am very happy that Ms.Luanne was really helpful and amazing, she was really nice.
August 28, 2019
Google Public Storage Rodolfo Gorostieta
I am very happy with public storage, thanks to Jessica. She was very friendly and knowledgeable, she made the process very simple for me. I will be recommending my friends and family to this location:)
August 28, 2019
Google Public Storage Antonio Gomez
Jessica helped me on my payment today
August 28, 2019
Google Public Storage Jasmine Correa
Had a great experience here. On move out day Jessica was super helpful and made the process quick and easy!
August 28, 2019
Google Public Storage Alexi Contreras
Tienen un muy buen precio la chica que me atendió Jessica muy linda me encantó su amabilidad muy buen cervicio. Gracias. Jessica
August 22, 2019
Google Public Storage Brynn Maxfield
Louie is the best!!! Kind and patient with me through the entire renting process.
August 13, 2019
Google Public Storage Liz Scott
Had a wonderful great experience was very helpful and with all the different situations and was very prompt and friendly and help me out a lot thanks
August 3, 2019
Google Public Storage Jayne Go
Great service and very clean facility. The representative there, Louanne, was a jewel - extremely nice, helpful and effienct!
July 23, 2019
Google Public Storage Christina Trevino
Christina was super nice and knowledgeable. The whole process was easy and fast. Thanks for the amazing and friendly customer service at a stressful time.
July 20, 2019
Google Public Storage Austin Anon Angel
Great Service.
July 8, 2019
Google Public Storage Courtney Rose
Great staff, clean units.
July 3, 2019
Google Public Storage mismo locoto
Victoria is a great customer service and did a great job showing me around for
June 23, 2019
Google Public Storage Jermaine Maxon
If you need a storage unit come see Louie he will help you with all your needs, excellent customer service, this man deserves a raise
June 22, 2019
Google Public Storage Armando Vazquez
Louie provides me with excellent customer service! Clean facility overall good place to rent
June 21, 2019
Google Public Storage Yoshika Gonzalez
Louie helped me clear the rest of my storage remainings away, also set me up quick with a storage unit and has been very helpful and nice. Great customer service. I recommend renting here
June 6, 2019
Google Public Storage Chris Buie
Been here since January. Haven't had any problems
June 5, 2019
Google Public Storage Nikki Knak
Sharla is a gem. Super accommodating and helpful and silly. Very enjoyable experience and answered all my questions clearly and thoroughly. Very impressed with her clearly practiced enunciation of "Orange Door Storage Insurance." Will be looking for her every time I visit, just for my own enjoyment.
May 31, 2019
Google Public Storage Joann Jimenez
May 25, 2019
Google Public Storage June Gordon
Very nice facility. Can be expensive if need long term but everything nowadays seems costly. Offer insurance which is great and has security gate and cameras.
May 22, 2019
Google Public Storage Donavan Hunt
Sharla was a lot of help with giving me information on how to get a storage. She showed me different sizes & was really nice & friendly... I wish she was single though...Thanks again Sharla!!!!
May 21, 2019
Google Public Storage Liz Nenninger
Sharla was hilarious and so helpful! She explained everything so well and made everything very clear.
May 19, 2019
Google Public Storage Hunter Ruffin
Louie was very helpful. He showed us to the unit and was helpful in explaining the insurance policy and the promotions.
May 15, 2019
Google Public Storage Vanessa Castillo
Sharla was greaaaat and helpful!
May 14, 2019
Google Public Storage Cathy Schiff
Sharla was a HUGE help and personally helped my daughter with everything she needed to make moving into her storage unit a success! She had such an upbeat personality and then called me to make sure I had the correct info on the unit as well. The units are clean and perfect. I highly recommend and if all their staff is like Sharla they sure are a lucky business!
May 13, 2019
Google Public Storage Freddie Anderson
April 30, 2019
Google Public Storage Joseph Segovia
Staff was incredibly helpful, took me through all the steps. She ran out of cards and hand wrote one while I was signing paperwork. Thanks!
April 29, 2019
Google Public Storage Deborah Carroll-Turner
Good staff
April 19, 2019
Google Public Storage Yvonne Jimenez
Louie was awesome and provided me with great customer service everytime I come in!
April 19, 2019
Google Public Storage gerado rocha
Louie provided me with excellent customer service
April 18, 2019
Google Public Storage Chris Hodges
Louie, is a consummate professional & is extremely adept at customer service. Not only did he answer every question about my short term plans, he went the extra mile to convey to me some services that has me considering using Public Storage long term. Not sure how many reviews are needed, but you can count this one for the month in my book.
April 8, 2019
Google Public Storage yaneth saldana
Excelente place louie was awesome 😎
March 31, 2019
Google Public Storage Jacob Lufriu
Louie helped me and my fiancé yesterday. As a new resident of Austin he made me feel right at home on day one. Great customer service, good local insight, and extremely helpful in finding the best space for your belongings. Would recommend to anyone.
March 25, 2019
Google Public Storage Marina Romo
Louie provided me with excellent customer service!
March 15, 2019
Google Public Storage Heman Chavez
Louie was great help and got this unit going for me! Thanks public storage!
March 7, 2019
Google Public Storage Mo D
Holy Cow!!! Stay away from this place!!! I shouldn't have wasted my time to try to save money by leaving Extra Space to come here because the policies here are very UNCLEAR and you will easily lose money because of this. Do not expect to move out in the middle of the month and get your partial month back as you pay for the full month even if you only stay for part of the month. Lesson learned. Their 'Customer Service' is fake and their philosophy is that they are always right.
March 5, 2019
Google Public Storage Bonnie Burton
Louie signed us with Public Storage years ago. Nice to deal with someone you know that has a great personality and is a family man always ready and willing to serve. James is someone that I feel comfortable with and know he will take care of all my needs. Another great guy. Now we come to Meranda. You left us. We really miss your friendly smile and great personality. Working with you was a pleasure. Good luck in your future endeavors. You are truly missed.
February 21, 2019
Google Public Storage John Posas
Louie excellent customer service I I am a repeat customer Oops I did that wrong
February 20, 2019
Google Public Storage Benee Hawkins
James helped me and my granny move down too a smaller unit ! So thankful , she’s very happy with her smaller unit ! He was very patient with us ! Thanks again James !
February 17, 2019
Google Public Storage Esmeralda Sanchez
James was excellent today.. explained everything nicely.
February 11, 2019
Google Public Storage Kodie Bowen
James is awesome! I had to get a storage unit fast and he was so helpful and showed me the unit right before closing. Great service and a team that works here! Highly recommend!
January 29, 2019
Google Public Storage Jennifer Drew
James at public storage Congress Ave Was very thorough and helping and has exceptional customer service..thank you!
January 12, 2019
Google Public Storage Rob Mendieta
Moved into a new unit. Paid the first 2 months on move in. They never emailed me my bill the. Charged a late fee of $20 and won’t remove it due to their error. Beware of these people!
January 8, 2019
Google Public Storage Kandice Spurlin
January 5, 2019
Google Public Storage Kristen Smith
James was very helpful in getting us into our unit; fast and easy! Also PS is always the most affordable.
December 29, 2018
Google Public Storage Vee Dover
Customer service is great here! They know what they’re talking about. Thanks James and meranda
December 22, 2018
Google Public Storage Jacob Harris
Meranda was great! We arrived an hour before our appt to set up our new unit and she gladly took care of us. She was very efficient and we were in and out within about 10 mins. The unit itself is clean and the office is well kept. Thanks Meranda!
November 27, 2018
Google Public Storage kumar v
September 18, 2018
Google Public Storage Breana McAfee
Meranda was amazing! I was in and out no problem. Definitely recommend this location to anyone needing a quick and easy move!
September 11, 2018
Google Public Storage Paul Bill
Meranda is amazing. She knew her stuff. I'm definitely telling my friends about this location and gal. Rock on Meranda Rock on.
August 21, 2018
Google Public Storage Michael Hammill
August 14, 2018
Google Public Storage Jane Teetleton
Meranda is very helpful every time I go in. 10/10, do recommend. Very professional and polite.
August 14, 2018
Google Public Storage Ran Wil
July 19, 2018
Google Public Storage Anna Belch
Public Storage is always very accommodating. I have used them for years and it’s been consistently great. Miranda at congress had a positive attitude and very helpful! I appreciate when the customer service is well read.
July 16, 2018
Google Public Storage Elizabeth Bramlett
James gets 5 stars. He was great and very helpful!! The 4 stars is due to computer issues which made the process a little long.
July 14, 2018
Google Public Storage Joseph Cruz
June 27, 2018
Google Public Storage Austin Dance Academy
Nicole and Miranda were amazing and made moving into our unit so fast and easy!
June 20, 2018
Google Public Storage Christopher Clanton
Nicole and Meranda were the most helpful and friendly associate i could ask for modle employees!!!!
June 18, 2018
Google Public Storage dolores rodriguez
May 21, 2018
Google Public Storage Jerry Cerda
Good people
May 20, 2018
Google Public Storage Kadijah Turner
Came in last week and spoke to Nicole and she helped me picked out a unit size returned and then rented with Miranda she was great.
April 26, 2018
Google Public Storage John Smith
Recently had to use a storage facility again and decided to go back to public storage on South Congress Miranda was amazing ,this is why I go back
April 26, 2018
Google Public Storage Barbara Taylor
Great customer service, clean and friendly staff! Will be renting from Meranda and other managers again
March 22, 2018
Google Public Storage Alexx Byrd
Nice people. Good clean units. No riff raff running around.
March 19, 2018
Google Public Storage Carlos Garcia
March 10, 2018
Google Public Storage james best
Our family has been dealing with a tough situation in Austin & the last thing we had energy for was a storage unit process that would be difficult. I stopped in to inquire about the process & I was surprised at the easy steps. A couple of days later we arrived with our belongings & set up the whole thing in less than 10 minutes. Staff was super helpful & the whole process went exactly as they had promised. We are happy with the location & with our unit & super happy with the staff. We can't say enough about our experience at Public storage. Highly recommend!!!!!!!
March 1, 2018
Google Public Storage EvaLe Adams
Louie & Dallas are awesome and provide top notch customer service!!
February 21, 2018
Google Public Storage Glenn Mayfield
Meranda is nice every time we come in. As a company we spend some time on the property and she always checks on us. If she isn’t there then Louie is there! Great managers here and very clean.
January 1, 2018
Public Storage Donna McCormick
Are public storage facilities open on new year's day
December 9, 2017
Google Public Storage Alicia Jones
December 2, 2017
Google Public Storage Lisa Thompson
November 27, 2017
Google Public Storage Joe Terry
November 9, 2017
Google Public Storage Maria Elena Guevara
Louie helped me with my online credentials and was very patient nice and polite. Awesome customer service, UPDATE Louie has provided me exceptional customer service again in helping with a late fee and further online issues great service
October 18, 2017
Google Public Storage Toya Hopes
September 30, 2017
Google Public Storage The Tech Guy
Louie was very helpful with my situation and provided great customer service. My time spent with public storage was very easy.
September 12, 2017
Google Public Storage Monica Summers
August 28, 2017
Google Public Storage Jorge pájaro Gallegos
August 11, 2017
Google Public Storage justin ballenger
August 7, 2017
Google Public Storage Yeah it’s Me
this place was great, loved the manager meranda, she had great customer service and made sure my reservation was ready when i got there. She gave me the price expectations and even suggested a great place to eat since we just moved to austin!
July 13, 2017
Public Storage Laura Shepherd
Shanidra the new property manager is the sweetest girl ever a few hiccups with the new system totally not her fault ,,, she worked out all the errors with professionalism ,,,
June 29, 2017
Google Public Storage Joe Terry (JT)
Very nice staff. Great price.
June 6, 2017
Google Public Storage Josh McDarris
Getting the unit was easy enough, but ice we reserved it online and got the first month special we got there and found out there's a required insurance fee, a $24 administration fee and they made us pay $20 for their special lock. Maybe it's because we've never rented a storage unit before, but I would expect that sort of thing to be disclosed online or in the literature before you show up with all your belongings. We felt like we got ripped off. Not cool, Public Storage.
June 6, 2017
Google Public Storage Anjuli Quillin
May 1, 2017
Google Public Storage Danielle Herrera
Louie and Miranda were awesome and very helpful.
April 12, 2017
Google Public Storage SBT T
Meranda was by far the kindest and well knowledge in her field... Its hard finding great customer service these days!!!!
February 6, 2017
Google Public Storage Thaddeus Forsythe
I moved from this particular location to another (due to work!) Miranda did everything she could to make the transition smooth and easy. Becca, from the Westgate location, (the one I moved to,) was also instrumental in facilitating the move. Both ladies went above and beyond the call of duty. I had questions, and they had the answers. They are extremely knowledgeable, forthright, and make themselves as available as possible.
February 3, 2017
Google Public Storage Django
you did that to gus?
January 25, 2017
Google Public Storage Just Me (Just me)
Too expensive
December 12, 2016
Google Public Storage Kyle Telesco
This is the best management of a storage unit facility I've ever experienced. Maranda was super helpful on multiple occasions, and Louie is an awesome dude that went out of his way to help me, too. I enjoy talking to them whenever I see them, and when I have a question, I know it's going to be answered before anyone even picks up. The facility has larger units available (40' x 12') than most in the Austin area, which was great for us. I would highly recommend this Public Storage location to anyone.
November 23, 2016
Google Public Storage Blessing I. Ehigie
Meranda @ the South Congress location was amazing! Great customer service with a sense of urgency. Thanks again. You Rock!!!!
October 31, 2016
Google Public Storage Caleb Daniels
Louie and Miranda killed it. No fees on move out
October 22, 2016
Google Public Storage J.L C
October 5, 2016
Google Public Storage Rebecca Elliff
Extremely helpful and best value for your dollar...
September 8, 2016
Google Public Storage Perry Williams
All ground floor units. Good move in deal!
September 5, 2016
Google Public Storage Felish Willow
Meranda always gives us excellent service at the south Congreve location!!
September 1, 2016
Google Public Storage Joel Torres
Great customer service. Cole helped us quickly get a storage unit to store our personal belongings and was an awesome human being at the same time.
July 21, 2016
Google Public Storage alex andrade
June 12, 2016
Google Public Storage angelica bernal
I loved this place i got a storage because I was moving in into my new apartment and i loved it they are really nice and the storage is really big you will not REGRET it!!!!!!♡♡♡♡
May 13, 2016
Google Public Storage S Bern
Meranda is great! If I wasn't broke she would've convinced me to buy all their protecting merchandise. First time using Public Storage and it won' be my last!! They have great customer service!
May 6, 2016
Google Public Storage Joanna Wilmes
I went into the South Congress location and didn't like the construction too much. But Meranda was great at reassuring me that it's only temporary. Not to mention her excellent customer service skills. I didn't realize how much there is to know about storing!
April 7, 2016
Google Public Storage Future Moon Vintage
I came into get prices and look at units last week to get ready for my move in May, Meranda was a big help and very knowledgeable she has great customer service skills and I will be back to rent from her. :D
March 3, 2016
Google Public Storage Aiyana MacLaughlin
Isabel is great
March 3, 2016
Google Public Storage Joe Rivera
Isabel, thank you for your help and very understanding with my situation. Keep on doing your amazing job.
March 1, 2016
Google Public Storage Priscilla Garcia
Jose is a good spokes person and has great communication skills.
February 17, 2016
Google Public Storage Kenneth King
Isabel was very helpful and is always professional. I highly recommend this place for renting!
February 12, 2016
Google Public Storage Javier Correa
Isabella was very helpful with answering my questions if i decide i need storage i will return here.
January 30, 2016
Google Public Storage Sylvia Stowe
Wonderful experience Isabel and Jose were great
January 27, 2016
Google Public Storage Maria Del Carmen Jaramillo
Everything das good here at public storage thanks Isabel for everything hate to leave public storage but i found my home!
January 24, 2016
Google Public Storage Rosemarie Vargas
Rented a unit the other day with isabel and she was awesome with great customer service and really knows her stuff. I highly recommend this property
January 23, 2016
Google Public Storage Rafael Salazar
I just moved in for the second time in a few months and I was pleased to work with Isabel again and Miranda even for her first return customer move in she did great thanks again ladies.
January 22, 2016
Google Public Storage Art San Miguel
I really enjoy the service I have received over the years and Isabel is an extrodinary and professional person. thanks for all you do.
January 2, 2016
Google Public Storage Jerry Walker
I went into this unit to look it over for security etc as it was in the best location for me and a reasonable price. I didn't have a lot of time or I would have left to find another site. The location manager, Isabel, did not provide a very pleasant experience. When I become annoyed by all the questions concerning what specific items I was going to put in the unit she became slightly belligerent. I was not abusive, I didn't swear or threaten in any way but I did indicate I didn't understand why it was any of her business exactly what I was going to store, except for safety. I'm not even sure what exactly I'll put in the unit.She retorted it was her job to find out so she could help me decide what size unit I needed. I told her I was old enough to decide for myself. She said if I didn't like it I could contact Public Storage. I calmly asked her if she had ever heard of customer service and her response was that if I get an attitude she was going to get an attitude. She also made a snide comment about me being able to go get into her golf cart. I was never load, belligerent or even disrespectful except to ask why they needed the specifics of what I was storing. This woman would not work for me in any type of customer relations position. She should be calming instead of inciting. Even though this location was best for me and I didn't have much time I came very close to leaving. In fact I did suggest to her there were numerous storage facilities to chose from, she indicated it was fine with her If I left. The Unit itself looks fine, it was very clean. The extra charge for there lock was a surprise and I don't understand why they require you to buy insurance on your own property, except it is just a revenue stream for them.
December 20, 2015
Google Public Storage Janie Chavez
Isabel is awesome. She is super friendly and very knowledgeable in what she does. I didn't even have to ask her any questions because she gave me all I needed to know before I even got a chance to ask. She made the process go very smoothly and I would definitely recommend everyone I know who needs a storage place to come here. Besides the prices are better at this location than your other public storage locations.
December 10, 2015
Google Public Storage Israel Gomez
Isabell was very nice and helpful!
December 9, 2015
Google Public Storage Rae cobos
November 24, 2015
Google Public Storage Special Dikibo
Isabel was very helpful and I was glad I finally found her it took a few properties but my move in was delightful!
October 16, 2015
Google Public Storage Mary Avalos
Isabel was very helpful and made me feel confortable. Im glad to be storing here.
September 16, 2015
Google Public Storage Jamie Sickal
Isabel and gabby are the most helpful and genuine people I've ever had the pleasure doing business with. I highly recommend their services to all!! Thank you very much!
September 7, 2015
Google Public Storage Jordan Dale
The ladies in the office were very kind and helpful in getting me a unit with the rate I had seen online. They were incredibly accommodating, and thoroughly explained the policy. I set-up online pay automatically, since I would be away for the summer months, and everything went very smoothly. Checkout was simple and easy. I even got locked in the facility, and the lady that I called at corporate was very nice and effectively resolved my issue. :)
September 6, 2015
Google Public Storage Abby Salazar
Isabel and Gabby are very helpful and great customer reps
September 2, 2015
Google Public Storage Naquea Friar
Thank You Gabby for your awsome customer service , You were so orderly and helpful 😊
September 1, 2015
Google Public Storage Paul Trahan
I was shown the property by Gabby and wound up selecting a 10x20 unit. Pricing was very affordable. Gabby was extremely knowledgable, friendly, and had all the paperwork prepared when I arrived the next day. Excellent customer service!!
August 13, 2015
Google Public Storage adam askew
Isabel was very helpful & sweet made me feel at home
July 31, 2015
Google Public Storage monica corella
Isabel was very helpful and nice. I was glad I stopped by.
July 29, 2015
Google Public Storage Savannah Nelson
Had a great experience working with Isabel! She is super knowledgeable and walked me through everything I needed to know regarding my reservation, unit and move-in. After making the reservation online, I was promptly contacted by Isabel to schedule a time to fill out the paperwork. When I arrived, there was no wait, and she had all the paperwork ready for me. We viewed the unit so I'd know exactly where to go and I was given an opportunity to inspect the unit to ensure it was clean, secure and would fit my belongings. A few days after I moved my stuff in, Isabel called to check in and confirm that everything went according to plan. I only wish you got this level of customer service elsewhere! Overall, I have been thoroughly impressed with my unit, it's affordability and the customer service I've received. The only challenge is that their location happens to be on a road undergoing some construction, but there's really nothing they can do about that.
June 30, 2015
Google Public Storage Jerry Cole
My wife and I were looking to store our household items temporarily for our move to Austin. The manager we worked with was Isabel. She was outstanding in every dimension--knowledgeable, helpful, friendly, great advice, efficient. We would highly recommend using this facility for future storage needs, expecially if you are fortunate enough to work with Isabel!! ----------- Today is June 30 2015. My wife and I got the remaining items out of the storage and closed the account. We think Isabel is great. She is the epitome of an outstanding employee. She is a great representative for Public Storage while really helping her customers to get the best price. She is the kind of employee who helps build brand loyalty. Over the decades of our lives we have used many different types of service organizations. Some were very good and some not so good. We feel that Isabel is one of the most outstanding service representatives we have ever dealt with in any service company. Keep up the good work!
June 27, 2015
Google Public Storage michael lasri
Isabel was wonderful with her customer service this is my second time I've rented this year and I had the pleasure to work with both times!!
June 26, 2015
Google Public Storage Adrianne Perez
Isabel was awesome
June 23, 2015
Google Public Storage Jeanette Martinez
The minute I walked into the office, I was greeted with a pleassant smile and very helpful person - - Isabel. She is very knowledgable. Thank you !
June 23, 2015
Google Public Storage Jesse Martinez
I wanted to say that the Customer Service that I received from Josh and Gabby was outstanding, they were very helpful. They helped me with purchasing the right boxes for my move into my storage. Great Job Done!
June 6, 2015
Google Public Storage Valerie Himura
Thank you Gabby for all your help!
May 28, 2015
Google Public Storage Devon vaniman
Isabel was great! I would send all my friends and family to them!
May 25, 2015
Public Storage Dimitri Alexzander
Awesome place!!!!! Great customer service!!!! I will miss Ranae!!!
May 20, 2015
Google Public Storage Violet Eaves
After a long distance move to Austin, my husband and I tried this storage location, arriving without prior reservations. Isabel was very friendly and helpful, efficiently taking care of our needs and giving us quick access to the unit so we could beat the rain. Everything was thoroughly explained and the staff is very professional.
May 15, 2015
Google Public Storage No On
Had a really wonderful experience. Isabel was great and super informative. The rest of the team was great, too! Thank you for the good customer service!
May 12, 2015
Google Public Storage Danny Flores
Isabel did a Great job and good customer service.
May 6, 2015
Google Public Storage Ivan Gama
Been here for over 5 years and Love the great service provided by the wonderful staff Isabel and gabby not to mention always keeping that contagious good attitude!
April 6, 2015
Google Public Storage Troy Dish
I had Gabby helping me with a bright smile and fun attitude. She helped me decide on a unit that meet my needs perfectly. I'm really into great customer service and a great experience the FIRST time I visit an establishment and I can say without a doubt you guys have a valuable team member in Gabby and should expect many more positive reviews if she's working.
April 3, 2015
Google Public Storage Cindy M
Thank you Danielle, you were such a great help!
March 15, 2015
Google Public Storage Jennifer Figueroa
Awesome Customer Service..Gabby Was So Fast On The Service And Clear On It She Awesome
February 8, 2015
Google Public Storage Catherine Cantieri
What makes this such a great place is the people behind the counter. Danielle and Isabella are so friendly, so helpful and just a joy to work with. Highly recommended!
February 7, 2015
Google Public Storage Lisa Gillen
Isabel was an incredible help and I am so glad I came back at this time..she was amazing and Gabby was helpful as well!
December 7, 2014
Google Public Storage Steven Robinson
I went a day late to pay my rent, on account of my twelve hour shifts. And the attendant Gabby was Able to show me how I could easily pay online. Now I'll never pay late again! Hoot! Hoot! Plus the service fast and friendly. Every time I come here I'm also treated so kindly. I can't wait to pay next month's bill:D
December 5, 2014
Google Public Storage Kat Hursley
The girls that work here were life savers! I came at the last minute, with a chip on my shoulder because I had been in trAFFIC, and 5 minutes before closing...they normally quit intakes 30 minutes before closing. Isabel decided she would stay late and help me when I KNOW she didn't have to. The process was speedy and she was so patient. The facility is very far away from my house but, It is worth it. A+++++
November 4, 2014
Google Public Storage Pete Amaya Lifeworks67
Staff is very friendly I come on a daily basis and never have any problems. Staff is quick to handle any problems with customers. I always come back to public storage! Gabby is very helpful and Isabel is wonderful! Come see these ladies for a great experience
October 31, 2014
Google Public Storage Theresa Carter
This is the best place. To store what ever ur furniture car and very nice people's like ISABEL LOUIE VERY SWEET PEOPLE'S. THANK U
October 16, 2014
Google Public Storage Charles & Elizabeth Alejos
I have been searching for a storage unit the past couple of days and out off all the places I went to their customer service was very unpleasant, unorganized, plus it wasn't very professional. As for the young lady here at Public Storage named Isabel she was so helpful and polite most off all she took the time to explain everything to me in detail now that's the kind of customer service we should get. Although I haven't decided in the exact storage I'll be needing this i can say when I do I'll sure will be back see Isabel at Public Storage.... GREAT JOB ISABEL!!!!
October 14, 2014
Google Public Storage Cheyenne Allison
I think when I am ready I will definitely be going with Public Storage! I went in yesterday to get some pricing and Gabby was very helpful and made sure to go above and beyond to make sure all my questions were answered. She was very personable as well as a great example of excellent customer service. I would definitely recommend this place for others to come. Thank you for making this process easier!
September 28, 2014
Google Public Storage Star Crazy Events
Yazmin was great! Excellent customer service!
September 23, 2014
Google Public Storage Alfonso Hernandez
I called today to discuss some matters and a misunderstanding I had with my account and Isabel was awesome at taking care of it. Isabel was very professional and went over all my options to help resolve the problem. Keep up the good work!
September 12, 2014
Google Public Storage Brian Weldon
Isabel was amazing and represents the company extremely well. She is a shining example of great customer service. We needed a storage unit that day and she did a great job of setting it up and was extremely helpful and friendly throughout the whole process.
August 28, 2014
Google Public Storage Dj Allen
Today we had some issues to overcome, in gaining access to my storage unit. Rita & her boss kept saying let's find a way to help you. Rather than the response that we often get in customer service, elsewhere. Thanks for making my day a lot easier. David
June 29, 2014
Google Public Storage Matthew “NakedSnake” Pineda
Michael gave me really good service this week. He didnt have what i needed but sent me to a store that did. Great job Michael.
June 24, 2014
Google Public Storage iris's consejos - iris advise
U have great experience rita is a wonderful costume services I got anything want I need..
June 17, 2014
Google Public Storage Deana DeHaven
I have had storage here for about 18 months. The previous manager, Che', was rude and argumentative about EVERYTHING. I went in today to get service and was pleasantly greeted by Michael, who was fast, efficient, and polite and professional. Not only that, but he treated me like he actually cared about my business and was personable and friendly. Imagine that. :) Way to go, Michael.
June 14, 2014
Google Public Storage Dustin Meyer
Rita was extremely helpful and nice! Don't choose any other place for storage.
June 13, 2014
Google Public Storage Gussie Barron
I recieved fantastic customer service from Rita! She was a delight from the moment we walked till the time we left. I am very content with the storage unit that she has recommended for us and would definitely recommend this place for others to come if you ever need a great place to store your belongings.
June 13, 2014
Google Public Storage Ryan Grossbard
Rita was awsome it was some of the best customer service ive had in a long time in austin thanks agian rita
June 13, 2014
Google Public Storage Jay Gentry
Rita's customer service was excellent, the storage unit was clean and ready when promised, Pep ( call center sales rep) was very friendly and helpful. A great overall experience!
June 12, 2014
Google Public Storage Miguel Ochoa
Rita was awesome ツ
June 8, 2014
Google Public Storage Beau Van Kirk
Rita was extremely helpful, got me a great rate and called to make sure I found the place ok.
June 8, 2014
Google Public Storage Severiano Gomez
Great experience with Michael he answered all my questions about packing and they even have great moving packs. Great service.
June 8, 2014
Google Public Storage Roy Woods
Needed a last minute storage and Rita had an amazing attitude and helped get me in thank you so much
June 1, 2014
Google Public Storage d lloyd
Rita is amazing!!! Thank you so much.
May 30, 2014
Google Public Storage Stella Felan
My experince with Public Storage is great, customer service is great as well recommend anybody to go if you're looking for a unit and please ask for Michael!
May 27, 2014
Google Public Storage Ryan Arnett
Great customer service from Rita!!!
May 27, 2014
Google Public Storage Jr Primera
Great service Michael did excellent job with helping me with my needs.
May 13, 2014
Google Public Storage Pedro López
Michael nos ayudo en todas nuestras preguntas y fue muy amable.. is a good experiencia
May 10, 2014
Google Public Storage Eric L
Excellent service from rita. Unit meets all my needs.
May 10, 2014
Google Public Storage David Argueta
Rita
May 9, 2014
Google Public Storage Randy Allison
The best service l ever had from michael
May 5, 2014
Google Public Storage antares garcia
Im super happy with the service I receive here. Thank you Rita..
May 2, 2014
Google Public Storage Martin Henry
Michael has great service and great property thanks.
April 26, 2014
Google Public Storage Christina Barboza
Michael rocks! He's so helpful every time I speak with him. The lot is always clean and well light.
April 23, 2014
Google Public Storage Ryan Lemons
My experience was great! Got online before heading over to the location,, Got there and Michel had everything set up, ready and the hole proses was real quick, easy and painless :) I especially liked Michel's professionalism and prompt actions to make everything go real smooth. Thanks!
April 22, 2014
Google Public Storage Ron Wilson
I came here today expecting to have a difficult time. On the contrary, I was very satisfied with the service that I received from Michael. As soon as he got here even before he unlocked the door he was so polite and explained everything to me and answered all my questions. I felt like I was talking to a family member. I will definitely recommend Public Storage SoCo to anyone needing storage. Thanks Michael.
April 17, 2014
Google Public Storage Cheryl Branham
great svc. Met robin, DM for Public Storage. Michael is awesome.
April 3, 2014
Google Public Storage J L
Michael is an aces guy! Great friendly service. Would to my best friend!
March 29, 2014
Google Public Storage Kody Holley
Rita made my day!!!
March 27, 2014
Google Public Storage Pedro Zapata
Michael is very good with customer service . I love this property. South congress
March 24, 2014
Google Public Storage Maggie Longauer
Stephanie was amazing and unbelievably helpful!! She was thorough and clearly knows how to help you. I will definitely use this location again if ever needed! A bonus was she was fun to talk to:) would recommend this place to anyone.
March 24, 2014
Google Public Storage facundo
Excellent!!!
March 9, 2014
Google Public Storage Donna Beasley
Rita & Stephanie saved my life today! They stayed and worked so hard to right a wrong.... and I am a fan! Thanks guys.
March 9, 2014
Google Public Storage madmexicanproduction
i had a question about my account when i went to my public storage and RITA was so sweet and STEPHANIE was so helpful… it was a nice change to get great customer service, in this hustle bustle world. thanks… …
March 7, 2014
Google Public Storage Amanda Alvarez
I have had the most awesome experience here. I love the staff they are very professional and friendly. The manager Michael is great and has always treated my with respect and has always been super nice.
March 5, 2014
Google Public Storage Lee Ann Estrada
Best public storage I have been to. This is my second time using this facility and I wouldn't go any place else. The manager Michael is great. Very friendly and easy going. I recommend this place to everybody.
February 28, 2014
Google Public Storage Jamie Berrios
Great experience at this Public Storage location. Stephanie was super helpful and knowledgable. I had trouble deciding on what size unit to go with and she was not only patient, but she also was able to offer many different considerations. In addition, I had my two young boys with me and she made what very easily could have been a boring, taxing experience fun for them!
January 27, 2014
Google Public Storage Chris Mack
I would like to personally send my appreciation to Michael and Stephanie for their assistance if anyone need assistance at this location ask for them
November 7, 2013
Google Public Storage Brenda Cantrell
I rented a storage unit yesterday and I have to say the customer service from Michael was superb! He was very efficient and helpful. I left there smiling.
October 30, 2013
Google Public Storage Sheri tHOMPSON
michael did a GREAT job. Amiable,courteous,thorough,very professional. Facility was neat, clean and secure. Easy experience during stressful moving time.