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Public Storage Self-Storage Units at 7112 South Congress Ave, Austin, TX
Property Open
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Car Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
Property Open
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Car Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
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5'x5'Online only price$ 16/mo
Small 5'x5'- ground floor
- outside unit, rollup door
- drive up access
$ 16 /mo $ 32Best Price Label+ one-time $29 admin fee
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5'x10'Online only price$ 42/mo
Small 5'x10'- ground floor
- outside unit, rollup door
- drive up access
$ 42 /mo $ 60Best Price Label+ one-time $29 admin fee
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10'x10'Online only price$ 56/mo
Medium 10'x10'- ground floor
- outside unit, rollup door
- drive up access
$ 56 /mo $ 112Best Price Label+ one-time $29 admin fee
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10'x15'Online only price$ 67/mo
Large 10'x15'- ground floor
- outside unit, rollup door
- drive up access
$ 67 /mo $ 134Best Price Label+ one-time $29 admin fee
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10'x20'Online only price$ 83/mo
Large 10'x20'- outside unit, rollup door
- enclosed
- drive up access
- vehicle parking
$ 83 /mo $ 166Best Price Label+ one-time $29 admin fee
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10'x20'Online only price$ 85/mo
Large 10'x20'- ground floor
- outside unit, rollup door
- drive up access
$ 85 /mo $ 170Best Price Label+ one-time $29 admin fee
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10'x25'Online only price$ 147/mo
Large 10'x25'- ground floor
- outside unit, rollup door
- drive up access
$ 147 /mo $ 210Best Price Label+ one-time $29 admin fee
Nearby Self-Storage Locations
Self-Storage Near Austin
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South Austin Storage Units Off of Interstate 35
This Public Storage on the south side of Austin delivers cheap self storage and friendly customer service to residential and business storage customers, 7 days a week.
Just south from the intersection of Congress Avenue and William Cannon Drive, it's an easily accessible storage location with 1st Avenue just to the west and I-35 just to the east.
In an area flooded with popular outdoor destinations, having somewhere to keep all of the recreational gear is crucial. Whether it's hiking and biking at Mary Moore Searight Park or overnight camping trips out to McKinney Falls State Park, a 5x10 storage unit at this location can fit all the necessary gear, not to mention keep it organized in one place.
Residents in Bluff Springs in need of some heavy duty decluttering around the house can use a 10x15 storage unit to easily hold boxes, crates, a dining room set and an extra dresser, while a 10x30 storage unit is big enough to fit the contents of an entire five-bedroom home during a move or remodel.
Outdoor storage units come in a wide range of sizes, all of which provide the convenience of being able to drive right up to the unit and quickly pack or unpack a vehicle.
The rental office sells packing supplies for added convenience and the property manager lives on site.
For inexpensive storage solutions in south Austin, look no further than this Public Storage.
At Public Storage, You'll Always Find...
- Convenient Storage Solutions
- Keypad Access
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 463)
This location is great friendly staff clean facilities and very helpful property manager Jenne. She gladly helped with every obstacle we had.
Jenne is the bomb. Had recent issues with autopay and difficulty gaining online access to my account. She was so very professional and patient...walked me through everything and went the extra mile for me with added information I needed. A keeper, for sure.
I do rent a storage here is the most inefficient pepole working here there is NEVER A MANAGER O EMPLOYEE AT THIS LOCATION and a homeless pepole is ALWAYS in this property vandalizing the gate and is never someone AVAILABLE for emergency i see rats ALL OVER THE PROPERTY BCZ THE HOMELESS RENT A STORAGE UNIT AND FEEL THEM UP WITH TRASK ,, THE MOST HORRIBLE EXPERIENCE
Jenne was so helpful when I was in a panic. Thank you so much. I know it's not that fun of a job.
Misty was so pleasant and helpful.. She really was great.
This company is Horrrible. They have been calling me for 4years after I have told them they have the wrong number!! Clogging my answering service! They refuse to connect me with their Manager. I have called the Coporate office and didn't get a resolution, they just connect me with another location. When I finally got the location on the phone, her explanation was that "this is the only number we have." Thus is the wrong answer and very unprofessional. Most places verify who your are with 100 questions.......I'm sick of this Company!!
nice place clean and the property manager was awesome too. Thank you Jennie for the help.
Jenne was a great help!!!
As a former property manager I can say that this is a terrible place to work and an even worse place to store your things. If you don’t mind rats, roaches, and other bugs due to people storing trash in units or your rates going up %20 every 3 months after moving in or even the homeless people living on the property and possibly breaking in to your unit then this location is for you. The longer you store with them the more you are punished because the rates continue to increase the longer you stay. Public storage does not care about you or your belongings they just want your money!
Hey everyone! I relocated. Come see me. ❤️😉
This place was a great help to us. I recommend storing here the manager Jenne was very helpful and understanding with our questions and needs.
Great customer service! Jenne is so helpful and friendly. My fave location
I was dealing with a complication with my movers and Anthony with Public Storage was so helpful and helped us with our issue.
Great location!
It is a good and safe place to keep your things. Susan the manager is very kind to you.
Great place! SUSAN - your service and care is so appreciated!! You are such a delight! Thank you.
Susan was great she was very helpful
Susan was very helpful
Susan the best!
I went to get a storage room and made a friend Susan was awesome and kind and friendly she helped us with everything we, answered all our questions would recommend the public storage on south congress to anyonev
Great customer service! Susan is always so friendly and helpful. She really seems to care about managing the property. For example, I've seen her walking the grounds with a magnet to pick up nails and screws; potentially saving her customers from an expensive tire replacement. Great job and thank you!
Susan is the best!! Come see her if you are looking for storage.
Amazing customer service! Susan is so helpful and get on any issues right away. Great location, clean, safe, and most upscale PS in South Austin! Storage here!
I want to share what a great experience we had renting storage at Public Storage on 7112 S Congress. Storage is storage but Susan was amazing and made the experience as seamless as possible. You can tell Susan cares about her customers. Thank you, Susan!!!
OMG! I finally got a real person to help me!! SUSAN was absolutely amazing and so kind! After much frustration with the web site, the chat assistant AND no real person at the Ben White PS location, I decided to risk another PS and found a car at the South Congress location. I went in and Susan was just AWESOME!! I've been with PS for over 25 years and it's been a long time since a staff person treated me with respect and kindness...THANK YOU SUSAN, BLESS YOU!!
This location is absolutely horrible for the price that is charged. One way in and out is very dangerous. Moving about the premises is horrendous, barely any room to move vehicles. The unevenous of the streets makes it hard to load vehicles. Public Storage should be band doing business in Texas. They continually raise rent without any notice. Will never rent from them again.
I would love for Susan to call me to talk about the water damage in my unit and the rude woman I spoke with in her lobby.
Very friendly and helpful employees! I spoke with Maria. But I usually interact with Susan and she is VERY KIND and helpful!
The staff at this facility are extremely courteous, professional, and helpful. Susan T. took great care of us and we are very thankful to have found this place. Excellent experience so far!
Susan and Jessica are very nice and helpful, they make coming by the storage a pleasant experience with excellent customer service.
Very great service Susan! Thanks
Regardless of how needy of a customer i've been; there is an OUTSTANDING representative that works here.
Susan.
E V E R Y other storage facility customer experience ive had has been with someone who treated me like an annoyance. Here? not so.
Susan has provided any and all information i've requested (including minute detail) and has always done so in a truly kind manner with nothing but genuine hospitality.
Because of her, this is my Number One storage experience.
Warm regards,
Collin
Great place to store your goods.very safe ,nice staff.
Thank JPerales
Susan was very great she was nice and very professional 10/10 !!! Thanks for everything
Thank you for your service
Marilyn is absolutely wonderful
Thanks Susan you were super helpful! And set up was so easy! Have a great day ⛅️
This place is disgraceful in the way they conduct business. I only had my belongings in their unit for TWO WEEKS and when moving out, noticed vermin feces, damaged property, etc. I called their facility to notify them of their vermin infestation. They were aware of the issue and stated there’s nothing they can do. When I suggested to notify surrounding units to mine, they stated, “We don’t want to scare the tenants with potential rodents notices”. So please be aware they have a rodent infestation that will damage your property, and they are just taking your money and don’t care about your belongings.
Go Susan! Not only was this awesome property manager polite and friendly, this whole experience was super simple by how informed the information was. I was able to have my account set up before I even left the store and my units ready to move in! Thanks again, Susan for your wonderful customer service!
Susan was very helpful with pricing. We were able to redeem the $1 for the first month.
Update: she helped me with moving out very smoothly. Thanks a lot.
Susan was EXCEPTIONAL with her knowledge of the industry and her customer service skills! She will definitely continue to have my business and I highly recommend you speak to her next time you are here.
I haven't had a great experience here. I call and don't speak to anyone at the property. I get the answering service which usually aren't that helpfull with the questions I had. That's happened everything I call no matter what time of day.
I recently went into my unit this past weekend and was so disappointed and disgusted to see rat droppings all over the unit floor and they had urinated on my things. I haven't even been at this storage a year and the unit price is now going up again in January to 259.00. I really think for the money I pay for the unit there should not be rat droppings and urine all over my unit. I came out of my unit feel absolutely disgusting because of the amount of droppings I came in contact with just trying to get my Christmas decorations. I felt like I immediately needed to shower when I got home and still haven't brought my stuff in the house for fear of what kind of critters I'll be bringing inside and possibly infesting myself with mice and whatnot and spread that to my neighbors. I don't think I plan on staying here due to the rat droppings and urine, the rent increase and the location of the property which isn't as convenient as I thought it would be.
The bolt on my unit is defective and I have to call a locksmith and buy a new lock to access my unit EVERY single time. The property manager said fixing the broken bolt on the door is my responsibility. Be careful, they will give you a defective unit and put the responsibility on you to get it fixed.
I hired movers today and had to pay them for an hour of their time and reschedule my move after driving in from another city.
Wow! Amazing service all the way around from Jeff over the phone to Susan at the front desk!!
They both made the application very simple for a first time storage unit user. Public storage has amazing representatives with these 2.
Don’t store here. All though it’s a business you may get behind a month they will be ready to auction your unit. I had my money ready to pay late fees and everything and my unit was auctioned lower than what I owe. Much lower.
Great accessibility drive up and load in.
Sucks for long vehicles, many of the guard poles on the corners are plenty bent out of shape. So remember, tight corners, Come out the way you came in and you'll have room. Go to the far end and try to loop around? Askin for a fender bend...
Other than that the staff is wonderful and their online deals are fantastic!!!
Susan was extremely helpful and provided friendly customer service! I recommend this location
My experience with public storage has been extremely excellent. Susan has been one of the best managers I’ve ever talked to.
Not only is she so welcoming on the phone, and always shows respect when you talk to her, she also goes above and beyond to make sure everything on your account is right.
She noticed something off with my account and took it upon herself to make sure it got fixed, and wow it was not only fixed she also is trying to make sure that the other issue is resolved as well.
I couldn’t ask for anyone better than Susan, I know she understands that whenever she calls me and I don’t answer it’s either because I’m asleep or on the road driving my mixer. But when she does get that call through and I do answer or call back it’s always a blessing to hear such a well spoken and thoughtful voice on the other end.
Thank you Susan for being such a kind person and being that helpful person you are.
It’s much appreciated.
Yall ask for my friend Susan whenever you need to store your stuff, she’ll take great care of you.
Thanks again Susan
Jonathan G Gil
I need you to know the lord was in this room today I was blessed to work with an angelic human being today SUSAN bless your heart I’m grateful for your prayers time and service. Please continue to grow in your journey and continue to be of helpful needed compassionate service with grace I say Thank You Susan.
Great customer service and Susan is very helpful
Susan is the best!!
Susan was incredibly helpful, very friendly and professional in answering our questions, she is a real positive asset to this location.
Very clean facility. Susan was the woman working and she was very pleasant to deal with and a big help.
Susan is an excellent employee. Very helpful and informative.
Susan was awesome!!She was very professional but polite annd easy to communicate with and was very knowledgeable about the business.
Susan was very professional and kind!
This is a great facility, Susan is so amazing and helpful. I’f you’re looking for a good storage space I highly recommend this one!!
Susan really, really is fantastic, you should have her in your company for a long time!
Came here looking for a storage unit. I left with a friend. Thank you Susan!
Thank you so much Susan for being thorough in your work, while being punctual and sweet all in one! I definitely felt less stress finding a unit with Susan’s help!
Susana mucha gracia
First time meeting Susan but the 3years being here she's one of the nicest I meet here
Susan es una persona muy amable y respetuosa y muy trabajador estoy muy con tento con sus servicios
Susann , what a joyful person ; furthermore she helped me with what I needed whilst having a smile on her face. Definitely a place to keep coming back to for storage needs , thank you public storage ; more importantly thank you Susan….. keep up the good work!
Susan has top tier customer service every time I call or come in. If she is not part of your customer service training team she absolutely should be.
Yes Yes & Yes!!
When it comes to storage this is the place to choose!
If you need storage space & want to work with genuine people who care about you & your things as much as you care about them then 100p go here & ask for Susan!!
Not sure why but the office had a weird funky smell.
Update...Susan has been very helpful for me. She listens well to any question, explains matters to me, helped me with my rusty lock and she is just a pleasant person to talk to. I will easily recommend Public Storage to anyone looking for a storage place ,
Louie and Meranda were great. They were very understanding of my moving situation. They made it work to accommodate me to the best of their abilities. The prices at the storage unit were way beyond reasonable. They were very clear about every single aspect of the unit. They went over points with me if I needed explanation. I would recommend Public Storage to anyone.
Susan has always been super helpful! Highly recommended !
Susan was such a phenomenal help! She went above and beyond to get my problem solved and help me find the best rate. Her kindness made a very stressful moving day so much easier. Very thankful to have had her help!!
Susan was so helpful and friendly in meeting my needs. I have one unit at this facility and needed a second and she found one close to my current one and was quick and efficient in processing all the details. She was very welcoming!
The property is kept clean and it has a nice location close to downtown but away from a lot of traffic. Great facility and staff!
Susan es muy buena me encanto su trato es muy buena
Gracias
Susan is absolutely magnificent - I couldn’t recommend this place more. So easy, great customer service and amazing location!
Susan was incredibly helpful and so so kind!!! Love her enthusiasm and excited to be renting with Public Storage for the first time.
Susan as great with customer service information.
Susan is great! She went above and beyond! She’s super friendly and is very knowledgeable!!
Friendly, quick and professional.
Susan was great, excellent service
Omg Susan is an angel , she was so helpful and informative. I’m so glad I came to this location .
Had a great experience at the facility. Susane who is a really friendly and helpful person and helped me throughout storing my stuff into the unit. Recommend this store
Great greeting, told us different options within our budget and is very understanding, thanks alot.
Worker Susan is very friendly and helpful.
Nice, friendly, clean, and has security
I was professionally served by Susan and Im greatly satisfied
Susan Taylor..... did an amazing job helping me, had lots of patience with me and was amazing in helping me in my need!
The guy working there, I believe his name was Louie provides great customer service. And helped me figure out what would work best for my situation. I would definitely recommend this place to others.
Ms. Tarah was a great deal of help when it came to assisting my grandfather with obtaining his unit.
She was thorough and her help was intuitive! If you’re ever at this location Tarah is the perfect property manager to deal with, I highly recommend!!
This place is very professional and secure. Tarah provided exceptional customer service and took the time we needed to feel at ease storing our valuables here. I would highly recommend visiting this Public Storage before making any decisions to store your belongings elsewhere. Thanks again Tarah!
They were amazing ….. I would like to say “THANK YOU” to Susan for helping me out and returning my calls, keeping me informed and getting my issues resolved quickly you are awesome! Everyone there was very helpful and I’m very appreciative for that! Thanks so much Public Storage……..
Public storage on south Congress is the storage around. Susan is very helpful answered all of my question and am a very satisfied customer
Susan was very accommodating, she helped me find the perfect size storage for my belongings! Highly recommend this facility and Miss Susan!
Rafael was very helpful getting me the perfect storage unit for my need. He’s ah 5 star B!
Raphael was amazing def recommended location customer service ⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐
Louie helped me this place is awesome
Louie is the best. I had some trouble with my moving company and had to cancel and make new reservations at their request. Louie was very understanding and helped me sort things out when I was in tears from this other moving company who was treating me poorly. Very grateful.
Louie was very helpful updated this place is awesome
Louie provided excellent customer service
This is the best experience I've ever had with a storage facility. My family and I are moving to Austin from Colorado and we have multiple households needing different options and Tarah helped me with everything. We're excited out our new life in Texas, but it's been a logistics nightmare. I'm thankful that she was able to streamline things for us and make our storage situation one less thing we had to worry about.
I have come to make payments and I came twice in one day and the office was closed, I'm very unhappy with the management but they are quick to charge me late fees and when I go to make payments early on lunch break or after they aren't available.
The online move-in experience went well. Everything was ready when I arrived. Have since met the manager and staff. Friendly and courteous. Property is well maintained and clean. Gate works perfectly. Happy with my choice.
Updated my review for Louie he provides excellent customer service!
Miss Isabelle has been so great with helping me and she was very professional very helpful and I would do business with her anytime
Clean facility excellent customer service from Louie!
Updating this review, Cannot reommend.this place enough! Louie is just the best!
Love these place very helpful and very knowledgeable people and very respectful people thanks peeps
Without proper notice via mail or phone call-this location decided to charge me three times my rent amount.
They continue to act like they notified me that my rent was increasing to $63 from $21 .... Where in the hell is that considered normal??
Tried to call the location and the manager Louie was not cooperative in any way and continue to lie while we were on the phone.
Worst customer service I've ever experienced
Louie was so helpful and patient! He made my process of moving out so much easier!
A good place to store all your belongings
Away been good for us
Louie was enormously helpful! I live out of state and had to coordinate moving my stuff out of my unit and Louie helped me every step.
Luis helped me and my experience was AMAZING! Clean facility great customer service cannot recommend this place enough!
Louie is awesome!!! Great customer service in person and on the phone!!! We had our stuff for two years here and never had a problem or issue!
Louie is awesome place is clean and safe
Louie and Aaron provide the best customer service
Clean place
Worst place to store your stuff they are constantly giving my elderly friend the run around.