Francisco is so great!! I needed help moving out as a single woman and he really did me a solid and took care of so much for me. He is nice and my
Overall experience at public storage has been seamless. This isn’t like other storage places where they try to screw you out of money. The rates are good too! Thank you!
Jeffrey was great with the process of signing up!! He’s super friendly!
Great employee!thanks Francisco.
Excellent experience working with Misty, she the best.
Great customer service thank you Jenne
I enjoyed leasing a storage unit with the manager.Ms Misty at Public Storage.She was very professional and friendly, She showed me several storage units. I was able to pick a storage unit that would work for me, The facility and Unit , is clean and Air conditioned.
I recommend renting at Public Storage, and asking for Ms Misty
Seemed quite private to me.
Jessica at Public Storage is very helpful and courteous!
Jessica helped me out and she was very helpful and friendly! Great customer service, went above and beyond!
Jessica deserves a raise! She was so kind and helpful. She went above and beyond and made our experience so easy. Thank you!
Misty was excellent. She was very helpful. I was unsure about what company I was gonna rent a from, but after going in and talking to her, I was convinced public storage was the place to me. Misty should definitely be in some position of management, because she represents the company well
Great climate controlled storage. Ask for Misty - she’s beyond organized, helpful, and fast to return calls. Stellar employee. Front gate entrance code plus separate code for climate controlled unit area. A+++
Sergio helped me with a phone booking and he so was kind and knowledgeable. He was extremely patient while I searched for the info he needed.
Misty helped me a few months ago when I stopped by to compare the different storage businesses in the area. I decided on Public Storage because of the customer service at this location and she remembered me from my first visit and even some of the things we talked about! I was blown away.
While unloading my car, I noticed Sergio walking around collecting trash from the property. The community is so fortunate to have people in it who are so helpful and care that much!
very helpful , misty is a very sweet helpful person❤️
Misty was EXCELLENT and extremely helpful
Public Storage on William Cannon has made me trustworthy of living my personal items stored. Misty at the front desk helped assist my questions explaining patiently step by step what storage fits best.Great customer service!
Miss Misty was very helpful. She explains the terms and details very well. If you can, work with her.
Misty was very helpful!. Prompt and professional. Great experience
Great manager (Misty?). She was wonderful to work with! Clean facility.
Misty was very helpful when I was on site
Misty has been great. Moving from Austin had to put my things in storage, she was really helpful, answered all my questions. The property was clean. Great personality. She is the prime example of what customer service should be these days.
Misty was super helpful, she was able to find me a unit at a location that had the unit size I was needing and in a location that was close by. It was great that her name was my favorite. Thanks Misty
We recently decided to downsize our storage to reduce costs. Public Storage recently raised our monthly rate for the second time since they purchased this property. We went into the office to pay our bill for May and to tell them we were considering moving to another company. The Public Storage site personnel, Misty, convinced us to stay with Public Storage in a smaller unit at a greatly reduced monthly rate. Misty coordinated a win-win, saving us money and the aggravation of moving as well as saving a long-term customer rfor Public Storage.
Incredible service at this location! Misty has always been very helpful with account setup, transfers or any issues I had. Highly recommended!
I have been a renter a the west William Cannon location for a long time.
Misty at that location is a tremendous help always. She is very kind friendly and energetic. Very good people.
Missy was great and made the process easy
After a very frustrating time of trying to transfer units to downsize from overseas by following the prompts on the website, I was able to get exactly what I needed and wanted with the help from Misty who is the manager. She made it so simple and I could not have done it without her expertise and simple directions. She knew exactly how to help me do what it took in a simple and easy manner. Thank you Misty, Maureen.
Great service. Easy and fast. Nice front desk member. 👍
I had an incredible experience at Public Storage thanks to Miss Misty! From the moment I walked in, she was welcoming, professional, and extremely knowledgeable. She went above and beyond to help me find the perfect storage unit, answering all my questions with patience and a friendly attitude. The facility was clean, secure, and well-maintained, and it’s clear that Miss Misty takes great pride in providing top-notch customer service. If you’re looking for a hassle-free storage experience, I highly recommend coming here and working with Miss Misty. She truly made the process smooth and stress-free! Thank you!
Jeffrey and Priscilla were so helpful in getting me setup in a new storage unit. They were knowledgeable and very service oriented. I felt taken care of and all of my questions were thoroughly answered.
I had a good experience, Priscilla and Shannon were helpful and always around to answer questions. Thank you for helping make a tedious transition a little easier!
Absolutely brilliant! Lauren Kimple and the young lady at the desk made my life so much easier. I live in Europe so could not be on site with my friend: account switching and storage unit switching, and they helped my friend who was liaising between myself and their lovely selves at the site. Amazing service Lauren Kimple! Also THANKS to the young lady I spoke to via video call. The best!!!!
Jordan is very helpful and has great customer service. Thank You
Convenient location and great that all the units are first floor. Staff is very responsive and helpful.
This is by far the best managed storage facility I've been to, ever. Jordan (The G.M. on the property) made everything simple from start to finish. Security is up to date, well lit and it's 24/7 access to this facility. If your looking for a storage facility this is the one you should go to.
Great experience, first time needing storage rental and Manager John made sure to explain everything carefully and answered all questions and concerns we had. Would definitely recommend to family and friends. Exceptional customer service.