Save Impression

Address

1800 S Lamar Blvd
Austin, TX 78704

Phone

512-596-4675

512-596-4675

800-688-8057

800-688-8057

Property Open

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

Phone

512-596-4675

512-596-4675

800-688-8057

800-688-8057

Property Open

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

Close Location Details View Location Details
Reserve TodayMonth-to-Month Rent, No obligations
  • Save Impression

    5'x5'
    Online only price
    $ 59/mo
    Online only price
    $1 first month rent
    Small 5'x5'
    • Climate Controlled
    • Upstairs/elevator
    $ 59/mo $73
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    5'x5'
    Online only price
    $ 71/mo
    Online only price
    $1 first month rent
    Small 5'x5'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 71/mo $89
    Online only price
    $1 first month rent

    No Obligation

  • New

    Public Storage eRental Online Payment & Contract So You Can Limit Your Contact 
    +
    Public Storage App Promo Use YOUR PHONEto Open Gates Doors & Elevators
  • Save Impression

    5'x10'
    Online only price
    $ 73/mo
    Online only price
    $1 first month rent
    Small 5'x10'
    • Climate Controlled
    • Upstairs/elevator
    $ 73/mo $91
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    10'x10'
    Online only price
    $ 121/mo
    Online only price
    $1 first month rent
    Medium 10'x10'
    • Climate Controlled
    • Upstairs/elevator
    $ 121/mo $151
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    10'x9'
    Online only price
    $ 140/mo
    Online only price
    $1 first month rent
    Medium 10'x9'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 140/mo $175
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    10'x14'
    Online only price
    $ 159/mo
    Online only price
    $1 first month rent
    Large 10'x14'
    • Climate Controlled
    • Upstairs/elevator
    $ 159/mo $199
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    10'x15'
    Online only price
    $ 167/mo
    Online only price
    $1 first month rent
    Large 10'x15'
    • Climate Controlled
    • Upstairs/elevator
    $ 167/mo $208
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    10'x20'
    Online only price
    $ 233/mo
    Online only price
    $1 first month rent
    Large 10'x20'
    • Climate Controlled
    • Upstairs/elevator
    $ 233/mo $291
    Online only price
    $1 first month rent

    No Obligation

Nearby Self-Storage Locations

Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.

Austin Storage Units in the Zilker Neighborhood

Self storage is available at the Austin Public Storage location between South Lamar Boulevard and Kinney Avenue, just south of Collier Street in Zilker. When the communities of South Austin need more room, they come to Public Storage, the most trusted name in self storage.
This location has over 1,100 storage units in a variety of sizes, giving customers options for finding the self storage solutions they need. Students at nearby St. Edward's University or the University of Texas can use our 5x5 storage units and 5x10 storage units to hold onto old textbooks, out-of-season clothes, and anything else taking up space in a dorm or campus apartment. These smaller units are also useful for sporting goods like golf clubs, hiking gear for Barton Creek Wilderness Park, and aquatic equipment for Lady Bird Lake and the Colorado River. We also offer lockers for portable items and short-term storage.
Take a step up in size if you've got bigger hauls that demand more storage capacity. Our highly popular 10x10 storage unit can fit the equivalent of a one- to two-bedroom apartment, giving you ample space to store items when in-between residences or prepping for a move. To make your life easier, we provide packing supplies like boxes, bubble wrap, and tape for sale.
The 10x15 and 10x20 storage units are best for homeowners going through a major renovation project, giving you a space to store large, bulky items like couches, chairs, coffee tables, bookshelves, and bigger kitchen appliances. The 10x15 and 10x20 storage units can handle a two to three-bedroom house if necessary.
Our courteous, attentive staff is available seven days a week to help you find the self storage that's right for you.

At Public Storage, You'll Always Find...

  • Keypad Access
  • Friendly Staff
  • Month-to-Month Rent
  • Moving Supplies Available
  • Free Parking
  • Well-Lit Facilities

Reviews ( 464)

September 18, 2023
Google Public Storage Danny Godoy
My experience with Public Storage was great. If you need assistance with any questions or concerns, look for Aaron V. He was very helpful in finding the storage space we needed and he made the process very simple and explained all the important details. My family is very happy and I am gonna be recommending this place because of him. Customer service is a key factor to me when purchasing, renting or buying anything. Aaron V is a great representation of customer service.
September 16, 2023
Google Public Storage Amanda Fry
Aaron was super helpful when assisting my family and I on obtaining an storage. When we called back with more questions he was super helpful and answered all of our questions. Great customer service
September 11, 2023
Google Public Storage Jake Parker
Aaron was super helpful!
September 3, 2023
Google Public Storage Joanna
y'ALL there's no way💀... but it's true, I got SCAMMED by Public Storage this summer!☠️ Only a couple other reviewers also had experienced something similar. I got baited by their "$1-only rent for the first month!" scheme! The storage unit was perfectly FINE, all my stuff INTACT, but I ended up paying double the amount I was expecting. They charged my bank account with the auto-pay function a couple weeks after I moved into my unit, then promised a refund, then ghosted me every time I tried to ask for the absent refund. Here's the detailed rundown if you're interested: > I researched online and called them to check if the $1 deal was real. > Learning that it was legit, I chose the storage space and ended up paying: $1 in rent, $19.99 for the required lock, $1.65 in tax, and $29 for admin fees. > Got the correct email receipts, the correct charge to my bank account, moved in successfully! > Ten days after moving in, I got charged $46.20 via auto-pay! I neither was alerted that my auto-pay was on before this charge nor even aware of what this was for!! (The email stated nothing about the reason.) I then turn off auto-pay via the website. > First call about it: the guy promised me a refund within the next week. (He said I was charged in advance for the second month of rent, even though the second month was weeks away. Since I was planning to only occupy the space for a month, he said I'd get my $46.20 back.) Refund never showed up. >I successfully moved out of the unit. I went to the front office to confirm the closing of my account, but the door was locked and no one was there! Even though it was 2 hrs before closing! This was shady, but thankfully I successfully closed my account online. *whew!* > I then left a couple messages on their voice mail, received a couple voice mails, (because I wasn't always available and on my phone when they called), and called them live once more. During these, I talked to another customer service lady who said she'd send a refund within the next 24-48 hrs. Refund never came. > I call again abt a week later, with no one answering, so I hang up and try talking to a live chat attendant via their chat feature online. They promise me they'll contact me within 24-48 hrs about whether or not the refund request would be approved. They didn't even tell me why I was charged the $46.20 this time, which I thought was suspicious (it makes it seem like the first guy's reason was made up...) I even asked to make sure I'd be contacted if the request was NOT approved, and the chat attendant said, "Correct." Then ENDED the chat WITHOUT MY CONSENT - that was so shady! > Guess what?!? Like the greatest surprise of the year, I was NOT contacted AT ALL about my refund, NOR did I recieve it! It has now been a month and 10 days since I moved into the unit. You may be wonderin, "Dawg, why does all this matter? It was just 46 bux, not worth the complainin nor time." You may even BE public storage, thinkin, "dawg u dont need ur 46 bux, we need it more bc we are a big company who needs to feed our employees 🥺👉👈 with every buck we can squeeze out of our customers" My answer - I'M A COLLEGE STUDENT JUST TRYNA GET BY. Every dollar I keep in my bank account is valuable and precious. I don't understand why I, as a first-time customer who acted in integrity, had to be lied to and deceived. Like, if you're gonna SNeAkiLY pULL mY money outta my bank, AT LEAST TRUTHFULLY TELL ME WHY AND DONT PROMISE ME A REFUND YOU'LL NEVER GIVE ME😠😡👹👺💩❗️❗️ (Best case scenario: I receive my refund after they read this review 🙂)
August 25, 2023
Google Public Storage Noni Rungo
Half of my things are missing from this storage place and the keep calling me to to give them a good review but since half of my personal items including my husbands things are missing. I would advise not using this place not to mention they brought up the price in 3 months it was 80 the 90 then over a hundred dollars for the place just to get my things back to find out I have a lot of missing items. So upset!!!!!
August 11, 2023
Google Public Storage Katie Marquart
Highly recommend - Aaron is the best! I have had a unit at this location for the last 5 years and the customer service has always been wonderful and made for an easy experience.
August 5, 2023
Google Public Storage Omar Ramos
May 28, 2023
Google Public Storage heather fry
Aaron was very helpful, and answered all of our questions to put us at ease. He was very polite and informative.
May 28, 2023
Google Public Storage Angel Vasquez
My grandparents have had issues in the past with storage locations and were hesitant at first, but Aaron explained everything to them. They were very pleased with how polite and respectful he was. His sense of urgency to their needs was above and beyond. Thank you Aaron for taking care of them!
May 22, 2023
Google Public Storage Tap Rudra
Myself and my family needed to take care of some storage needs and Aaron came through for us. His professionalism and care made sure that we had a good and efficient customer service experience, which is super important when dealing with something personal like this. Much appreciate the help.
May 22, 2023
Google Public Storage mark ballesteros
Property was extremely clean, management/employees were professional, and the staff that answered the phone were very helpful. To add to that, prices were affordable. I would highly recommend this particular location on S. Lamar.
April 25, 2023
Google Public Storage Alyssa Gonzalez
I'm a college student looking for different options for the summer, and this one was the most convenient and affordable. The guy that helped us was Aaron. Honestly, I was so glad that he was there to give us the run down because I had no idea what I was looking for and he made everything very easy to understand.
April 16, 2023
Google Public Storage Shirl “Shirl” Ella-She-Hers
April 15, 2023
Google Public Storage Ellie
April 12, 2023
Google Public Storage Marshall Edgar
I was shopping around for a place to store some belongings before a big move. Out of all the places I went to Public Storage had the best service and the employee Aaron did a great job of showing me all my options and working with me on all the details. Aaron was very courteous and knowledgeable even with a fair few people comming in and out of the office while I was sorting out some details with my partner. We still have a few things to sort out but so far Public Storage is our tip option.
March 15, 2023
Google Public Storage Kamal Khouri
Unfortunately my unit was broken into and many irreplaceable items were stolen. Who ever did this had a code to the building. Furthermore, no video footage was found of the perpetrators. I don’t understand how that could happen - how a nationwide secure storage facility has no ability to retrieve security video or have adequate video coverage. Without video evidence the police couldn’t do anything.
March 9, 2023
Google Public Storage Heather Hodnett
Do not come here to buy retail. I’ve come here on three separate occasions to buy boxes once in the morning, and twice in afternoon all during their “open” hours of business and the door is locked and no one is there. When you call the number on the front door, it routes to a corporate office and they know nothing. The operations and management of this location needs a huge amount of improvement.
February 25, 2023
Google Public Storage Favian Cantu
I called in for pricing and Aaron was awesome and extremely helpful and polite
January 29, 2023
Google Public Storage Lisa Diedrich
Beware of Public Storage. They raised our monthly rent by $200 in ONE YEAR at the South Lamar facility in Austin and wouldn’t consider lowering it. They assume once you have all your belongings loaded in the unit you’re trapped and they can raise the rent whenever they like. The Public Storage “We Care” customer service is there to string you along until they decide to tell you no. They will say they are raising rent based on the market, but we found an identical unit 5 minutes away for $230/month less and relocated immediately. Public Storage is in business to destroy trust with their customers - and they do it well.
January 17, 2023
Google Public Storage Alexia Schmidt
This was my first time ever renting a storage unit, and I wasn’t sure what to expect. I was really impressed with how helpful Aaron was and how clear he made the whole process. He was very informative and helped us find the most convenient unit, and the online reservation discount was great. I was also impressed with the cleanliness of the facility and ease of the app with bluetooth for opening doors. definitely would recommend so far!
December 27, 2022
Google Public Storage Marcel Ziswiler
Very friendly staff. Efficient storage units.
December 18, 2022
Google Public Storage Annie Gonzalez
Just moved and needed to rent a unit for a couple months. We've been shopping around at different storage places and this one by far has the best customer service! Aaron was very welcoming and knowledgeable about our options since we would only be short term. I was really impressed. Need to settle a few things before we commit but based on service and rates alone, this Public Storage is our top choice!
December 4, 2022
Google Public Storage Michelle Chapman
Aaron is awesome team player. He went out of his way to check my unit and gave me a call back within less than 30 minutes. He is someone that needs to be recognized on what a great job he is doing. I appreciate that excellent customer service especially when I am currently overseas. Thank you so much.
November 29, 2022
Google Public Storage Sandra Arocha
Such, a Beautiful soul was there to greet me and right away, genuinely made me feel like I had made the perfect decision of a location to store my important belongings!… Sheu, took the time to talk and walk with me showing me different units and was very knowledgeable about taking genuine good care of folks!… Thank You so Much Sheu, for a great experience!!!,… I would recommend you to Everyone!… Enjoy the day!… 🦋🌷🦋
November 28, 2022
Google Public Storage Richard A.
Reserved a 10x10 unit and the process was super quick and easy! Shai was awesome in helping find a space that was more accessible.
November 14, 2022
Google Public Storage Amanda Carl
Justin was great! He was helpful and made the sign up process very smooth and easy. Thanks again :)
November 3, 2022
Google Public Storage Elizabeth Collins
Customer service absolutely terrible. The employees have been super unhelpful my entire experience. No cutesy calls about how your lease agreement is going to change after the first month. “It’s all in the lease agreement.” Please.
November 1, 2022
Google Public Storage Kaylyn Robinson
Justin was super helpful and informative, secured a storage for me in a timely manner. Definitely will be coming back!
October 26, 2022
Google Public Storage R Callirgos
Justin was great- super smooth move in. Thanks!
October 12, 2022
Google Public Storage Cody Haltom
Thanks, Justin!
October 11, 2022
Google Public Storage Zach Bowers
Justin was the man. Helped a ton. 10/10
September 3, 2022
Google Public Storage Robin Rotman
We're Ms marjories #1 fan. She was very joyful and helpful!
August 22, 2022
Google Public Storage James H
August 9, 2022
Google Public Storage Top Hats
I have 4 units here. Everyone is great, access is easy.Only one thing bothers me is the lighting is timed to where you have to take a few steps into the dark in the hallways before the auto lights come on. I'm older now and this likely wouldn't have bothered me in younger years but pulling a heavy cart forward in the dark is a bit scary and imo unsafe. I have talked to mgmt a few times but no response yet.
August 4, 2022
Google Public Storage David Segovia
July 27, 2022
Google Public Storage Anne C Mullins
Can’t think of a negative thing to say about this storage unit service! It’s in a great location, it’s clean, it’s secure, and the manager is super helpful! Best storage unit service I’ve ever used!
July 26, 2022
Google Public Storage j c
Kept my stuff very safe and secure. Staff is extremely friendly. Move out process was easy.
July 19, 2022
Google Public Storage La'Tianna Watts
Aaron M. was so helpful during my move in and rental process. Great service!
July 1, 2022
Google Public Storage steve carlos kirk
My price went from $80 to $250 for a 10x10. In something like 2 years. That’s absolutely nuts. Their contract is designed to hit you like that.
June 12, 2022
Google Public Storage ian rosi
Shout out to Nick who took care of us when we had a cylinder lock put on our already locked unit. We didnt realize that even though you dont need to buy the lock provided, you must use a cylinder lock at this location. Nick was quick to explain and got us a lock to use so we wouldnt be locked out again. Good customer service. App easy.
May 31, 2022
Google Public Storage Laura Sertuche
May 28, 2022
Google Public Storage Jasmine Christina
Thank you Public Storage! James helped us out, and he was super knowledgable and very professional. I will definitely send my friends and family here for any storage needs. Ask for James!!!
April 28, 2022
Google Public Storage Bob Curcio
Excellent customer experience with all automated locks that link to the app on your phone. So easy to use and access when you need to. Clean and well lit. The front desk with Stephanie helped me with some billing changes, all expeditiously handed with a phone call. Highly recommended.
April 26, 2022
Google Public Storage Tyler Neal
I’m only leaving this because they don’t answer their phone. Still waiting on a call back after a couple days! Please call me
April 24, 2022
Google Public Storage Lorena G. Camara
I came in to the office and I was taken care of by a lovely woman named Stephanie. She was so helpful and nice made my whole process easy. I had some issues with my account being charged twice by mistake by she helped me get that fixed. She was also nice enough to help me select some moving items that I didn’t even think of, she was super helpful at making my process fast and easy. I usually don’t write reviews but this woman was so helpful to me that she totally deserved one. Thank you Stephanie for all your help and your dedication, I hope everyone is as nice as you.
April 22, 2022
Google Public Storage Austin Barker
Very helpful staff! Felt safe leaving my stuff here. All around great storage facility!
April 7, 2022
Google Public Storage Stephen Halper
6 months in and they raise my rent by over 40%!! I ask them about it and they say they have the right to raise the price on everyone per contract and hung up on me
March 29, 2022
Google Public Storage peter parker
Had an excellent experience with James and Nick very quick and helpful. Really got me out of a jam. Thank you both!
February 24, 2022
Google Public Storage Stephanie Scholten
February 12, 2022
Google Public Storage Liam Josh
This location had such great customer service, and met all my needs. Thank you so much for the help and easy process. Nick & Taren were great!
February 5, 2022
Google Public Storage Lorena Terrell
Nicholas & Stephanie are amazing they went above and beyond to help me
January 31, 2022
Google Public Storage Marianna Hegyi
Had a great checkin experience with Aaron!
November 21, 2021
Google Public Storage ali abijaoudi
“Extremely nice and clean! Danielle was super helpful with getting me the right storage! Simple, easy, fast!”
November 20, 2021
Google Public Storage Samuel Rogers
November 20, 2021
Google Public Storage Jacob Diaz
Miss Adela has excellent customer service, she took care of me with a friendly smile, Everything went easy and smooth, I give her 5 stars for helping me". I recommend this 1800 S.Lamar Blvd Austin, Tx. Location Public Storage provided me with good customer Service
November 13, 2021
Google Public Storage Anne Hoffman
Nick and Leon were great. Easy set up and clean space. Thank you!
November 13, 2021
Google Public Storage Righteous Acosta
Very polite. Thank you Nick for being extremely helpful and friendly
November 9, 2021
Google Public Storage Tim Warner
Nick gave me an amazing customer service experience very knowledgeable & efficient
November 7, 2021
Google Public Storage Kyle Smith
Great storage facility and helpful staff. They only have a few moving carts, though. Just a heads up if you’re in a hurry—you might be waiting a while for someone else to finish moving their stuff in or out.
November 2, 2021
Google Public Storage Joshua Ledbetter
October 27, 2021
Google Public Storage CHERADI Meadows
Majorie is so wonderful to work with. She is super friendly and professional.
October 26, 2021
Google Public Storage Michael Ryan
Love this location! Marjorie was fast, friendly and efficient!! I recommend this location 100%!
October 26, 2021
Google Public Storage Michael Halliburton
MayoRie Public Storage Manager gave me a fantastic deal on a 5 by 5 storage unit great person to talk to, keep her in mind next time you're in downtown Austin and need a storage unit located at 1800 S. Lamar.
October 26, 2021
Google Public Storage Tray Revia
Excellent service Mayodie great job
October 23, 2021
Google Public Storage Mikita Kourtchikov
Awesome service from Marjorie and Jamal! Thanks guys!
October 22, 2021
Google Public Storage Zach Whitchurch
I wish I could post 0 stars. “Climate controlled?”. I wish I could time travel and never use this company. I trusted them with all my most valuable possessions and It’s safe to say that everything is ruined. I kept a very expensive drum kit there for one week while I was out of town, and all the hardware rusted on almost $10,000 worth of drums. I had several kits there and the drum wraps bubbled and hardware rusted. I am EXTREMELY DISATISFIED and will NEVER EVER use public storage. I tested the temp in my unit with a thermometer and it was over 85°. Enough said. Even the speaker-backs on my amps formed surface rust. I keep my gear in immaculate condition, so for this to happen is extremely disturbing; and as a grown man, I have already shed several tears, literally. Needless to say I only had my gear there for less than a month, and will never go back. I think public storage and the staff needs to do some research about humidity and climate control. The staff is also very rude every time I’ve been there and did very little to help.
October 15, 2021
Google Public Storage Leslie Schriever
Marjorie is awesome! I’d give her 6 stars if I could! Easy to set up and service with a smile!
October 13, 2021
Google Public Storage David Escobedo
Marjorie was nothing short of pleasant and genuinely nice. She helped me with what I needed promptly and I left with a better attitude than I came in with.
October 9, 2021
Google Public Storage Lezlie Rogers
Marjorie is an amazing property manager. She is kept very busy with all the clients and managing the property, which is very clean, safe, and secure. She takes time to help everyone individually. She is polite, friendly and knowledgeable. I have been very happy and blessed with the service she has given my family. This is my first online review, therefore, I am grateful to have it be for Marjorie at Public Storage.
October 5, 2021
Google Public Storage Samantha E
Marjorie was kind and transparent and quick to get me setup with a storage unit! Thanks for making this transition smooth and for all of your help!
September 30, 2021
Google Public Storage blake smith
Marjorie, is one of the most wonderful store managers I’ve met. We service the HVAC for public storage. Her kindness and firm confidence has gotten my coworkers and I through this install with ease. And golly it’s a clean very well kept location. I’d be happy to store my belonging here.
September 30, 2021
Google Public Storage MGY
Thank you to Marjorie for making my storage experience so fantastic! She’s such a delightful person. I had kept my things in this specific Public Storage location for more than a year, and she made moving out a breeze! She is incredibly responsive to customers and keeps the place spotless. Marjorie is the perfect representation of hard work, patience, and dedication. I’m giving this location a 5-star review solely thanks to her!
September 29, 2021
Google Public Storage Joshua Gaskins
Miss Marjorie was aammmmaaazing. No one can do it better in making this process smooth and easy. Plus, she is super kind and a wonderful human being.
September 28, 2021
Google Public Storage Carsten Fitzner
Marjorie is awesome , if I could give 6 stars I would. !!!
September 18, 2021
Google Public Storage Joseph Martin
Mrs. Marjorie was great to work with when moving into my storage unit. She was very helpful and able to let me move into in my unit in a timely manner. Also the property is spotless.
September 18, 2021
Google Public Storage Devin Mandujano
Marjorie keeps this place in check. Amazing.
September 15, 2021
Google Public Storage roy camacho
Really good service fast and friendly
September 3, 2021
Google Public Storage Justin Streeks
I had a delightful time with marjorie:) super friendly and smart!
September 1, 2021
Google Public Storage Horacio Rilo
Marjorie gave me the best service possible. Kind and really fast. Highly recommend.
September 1, 2021
Google Public Storage Aubrey Scott
Nice and. My unit was small and 40 cheaper than what I pay now. I may come back next month. Majorie said people liked me there.
August 24, 2021
Google Public Storage Jamie Block
Mar jorie was absolutely amazing. She was able to transfer me to a bigger unit when I was unhappy with my original reservation. And not only was she super nice and really understanding about it; but even better she went out of her way to make sure that I was taken care of for the next 30 days before I have to even consider next months rent on the new and bigger storage unit. And even then it’s a fraction of the cost and prorated until the end of October. She deserves a raise!
August 21, 2021
Google Public Storage Andrew Benavides
Marjorie was very helpful in explaining and helping me transfer my storage units. She made the process very smooth and easy while offering some humor to the move.
August 21, 2021
Google Public Storage Joe Parrish
Marjorie was super helpful helping me to find what I needed. She was honest about pricing and shot straight. Good experience.
August 19, 2021
Google Public Storage Andrew A Anzaldua
Marjorie made sure I was taken care of every time I walked in. I will definitely be coming back to this specific public storage. Great customer service! Highly recommend!!
August 19, 2021
Google Public Storage Anastasia (Eddy)
Marjorie was so helpful and kind. I got the wrong unit and she was incredibly understanding and helped me figure out a new one, and I'm so grateful!
August 12, 2021
Google Public Storage Cameron Tobar
August 12, 2021
Google Public Storage Cammmz
Want to personally mention Marjorie. She was AMAZING and so friendly. It was a very smooth transition from begin to end and I got my unit in a matter of minutes ! 10/10
August 10, 2021
Google Public Storage Jermaine Frederick
Marjorie is a great help i was so lucky
August 2, 2021
Google Public Storage Jacqueline Henning
I needed a place to store my belongings for a month while I waited for my new lease to start and this Public Storage location was excellent! I had no problems getting a rental started and pricing was reasonable (esp. with the $1 deal on your first month). If you have questions, ask for Margorie! She was very helpful throughout the duration of my lease.
August 2, 2021
Google Public Storage Bret Ronk
We only needed a 5x10 unit for four days, in between apartments for my Son who is a student at UT. The rate we received was excellent, the place was very clean and the staff was very helpful and courteous. Marjorie was especially helpful and I would highly recommend this location and company to anyone in need of storage in the metro Austin area!!
July 29, 2021
Google Public Storage lou dubose
Excellent! All our furniture and belongings have ben stored at this Public Storage location for the past two years. We are now sorting through things preparing to move. This place is clean, very secure, and well managed. Marjorie, who runs the front office, is competent, helpful and makes this place run. Great location! Great staff!
July 28, 2021
Google Public Storage Faith A Villicana
Marjorie was extremely helpful! She made sure I knew everything I needed to know and didn’t waste anytime in doing so. Also, I appreciated her asking thoughtful questions to make sure I was getting what I needed!
July 27, 2021
Google Public Storage Ashley and Bobby Schmitt
Marjorie is a wonder in customer service. If you need a location to put your belongings go here and ask for Marjorie she will take care of you.
July 26, 2021
Google Public Storage katt oberry
That manager Brandon really made what could have been a bad morning, SO MUCH BETTER! Thank you Brandon!
July 24, 2021
Google Public Storage Michael Burnett
Nice clean place
July 14, 2021
Google Public Storage Francisco Garcia
Marjorie was amazing and made it super easy to rent a storage! She was very clear on all the policies and how everything works. I strongly recommend this place and couldn’t have felt better with anyone else!
July 14, 2021
Google Public Storage Max Philip Goldstein
Thanks Marjorie, very helpful and so kind! Bless!
July 13, 2021
Google Public Storage k sederberg
This was a great, clean & convenient storage unit....when I needed to vacate Majorie was exceptional and helpful. I was trying to vacate from a distance, and her knowledge and support made the process possible. I thank her.
July 12, 2021
Google Public Storage Andy Anzaldua
Samatha was a huge help when the website failed me. She answered all my questions.
July 11, 2021
Google Public Storage Ruben Valdez
July 7, 2021
Google Public Storage Samenta Agee
Majorie was a huge help! I appreciated that she cut her lunch short to help me when I was sitting outside. I was more than happy to wait for her to finish but she didn’t want me to be hot. Thank you! Also great unit. Clean and spacious
July 2, 2021
Google Public Storage Drew Lockliear
Great experience. I messed up and didn't properly close out my unit, but Marjorie helped me getting everything situated without having to pay for an additional month of storage.
July 2, 2021
Google Public Storage Prof. Carlos Roncal
Marjorie was so helpful to me today, I will come back anytime. She is a true and professional customer service rep
July 1, 2021
Google Public Storage David Sab
I’ve had a great experience with management, thanks Marjorie!
June 26, 2021
Google Public Storage Garrett Cox
Sam was professional, helpful, and friendly. It’s folks like her that make using Public Storage’s facilities truly a pleasure.
June 26, 2021
Google Public Storage Alexander Lesem
Great customer service!
June 26, 2021
Google Public Storage Daniel Ricaud
Sam was very helpful and helped me save with bundling!
June 26, 2021
Google Public Storage Celia Sanchez
Sam was so helpful! Thank you so much!
June 24, 2021
Google Public Storage Anna Fotos
Marjorie helped us a lot. We got a small locker and she helped us upgrade it to a bigger one without paying as much. She was awesome!!
June 24, 2021
Google Public Storage Regina Alvarez Ascencio
Marjorie was really kind and helpful!!
June 23, 2021
Google Public Storage Staime Cat
I love it here. Marjorie was so great . She was very helpful. Everything is clean . I got the right information.
June 23, 2021
Google Public Storage Nancy Seni
Marjorie has been so helpful with my storage needs. Highly recommend!
June 23, 2021
Google Public Storage Nicolas Sawyer
Marjorie was super helpful in getting my storage set up and complete! My items loved their stay at this public storage.
June 22, 2021
Google Public Storage Cody
Marjorie was great!
June 16, 2021
Google Public Storage Briargirl 2019
Samantha was great, however I had to speak with 4 people before I got to her. Aaron was very rude and condescending and tried to pressure me to reserve immediately.
June 12, 2021
Google Public Storage Roman Barneyb
Very clean and convenient
June 2, 2021
Google Public Storage Jack Schoenbrun
I had a great experience at the Public Storage location on S Lamar. The staffer, Marjorie, was extremely helpful and made an intimidating process easy to navigate. Overall, would highly recommend.
May 31, 2021
Google Public Storage Won Lee
May 25, 2021
Google Public Storage adrienne oujezdsky
I had the pleasure of having the most amazing experience with Majorie here at the location. She helped me in a pinch and did it so kindly and professionally. Highly recommend!!
May 20, 2021
Google Public Storage Deborah Navarro
Majorie has been the best every time I stop by. Will miss seeing her around! My stuff was safe for a couple years and the dollies have been great.
May 19, 2021
Google Public Storage Nicole Rajic
Marjorie was so helpful when we came in to rent a unit. She was polite and warm and answered all of our questions regarding which unit to rent and all the other details I needed to provide to my moving company. Her service gave me confidence in renting from this location and I feel a lot better about my long term use of this storage facility with such a helpful and pleasant person there to deal with.
May 19, 2021
Google Public Storage Edan Kros
This place seems very secured, lots of ways to stop someone that doesn't belong there, quickly and keep your things secured. I also had a great experience learning how to get through all the security from Sam. She is awesome, helpful and will help anyone through the intricate levels of security! I recommend this place 100 percent!
May 18, 2021
Google Public Storage Betty Olivarez
I love this place! Clean, private and Marjorie is so helpful! Would definitely use this place again if needed.
May 14, 2021
Google Public Storage Surekha Balakrishnan
Marjorie was super helpful! She was very flexible and got me set up with everything that I needed efficiently. Thank you!
May 14, 2021
Google Public Storage Christine Camarillo
Marjorie was so helpful!! She made the process extremely easy!
May 14, 2021
Google Public Storage Jorge Alejandro Medina
Very clean storage unit. 5 star customer service. Special thanks to Marjorie for her excellent service.
May 1, 2021
Google Public Storage Alvin Abshire
Brandon was a great help today! Super friendly yet efficient, couldn’t ask for more! Was frustrated by the surprise mandatory rental insurance, but that wasn’t his fault! Thanks Brandon!
April 30, 2021
Google Public Storage Annie O'Grady
DOUBLED our rent with no notice. They tried to say they did send notice but couldn't show any proof of the notice because there was none. I am cancelling the space and moving ASAP but it is their policy not to prorate rent. Even if I moved out on May 2nd I would still have to pay the entire month of rent which is just messed up. Would not recommend starting an agreement with any Public Storage Location NOTE: The corporate customer support were the people I was interacting with that could not provide proof of notice. I have never really interacted with any of the staff at this location but they seem nice enough. Only complaint about this location specifically is that the parking lot is very small, so it isn't really possible to have more than 3 people moving at the same time.
April 27, 2021
Google Public Storage Nancy Bankston
This was super easy thanks to both Luanne & Marjorie😀. Luanne made the process fun! Clean, nice and secure storage. Now a year later and same!! Majorie is a rock star ⭐️ So happy to be greeted by her this am. Exceptional service with a giant smile😊
April 13, 2021
Google Public Storage Elizabeth Samis
Had the best experience with Marjorie!! Quite the Delight!! :) super helpful!
April 12, 2021
Google Public Storage Melvin Hasselbeck
Not bad ... Bathroom. Has been out of order for while and the other locked often ...
April 10, 2021
Google Public Storage Serena Tarte
Quick and easy. Marjorie is the most delightful employee I’ve ever encountered at a storage facility! Made it that much easier.
April 10, 2021
Google Public Storage Mariah Lor
Wow!! Vaughn gave me a spectacular customer service experience! She was so much fun and respectful while being herself and that was so enjoyable. I felt so comfortable and immediately made up my mind about renting a unit! Would 100% recommend!
April 10, 2021
Google Public Storage Jorge Kittl
Marjorie9 was great help!
April 6, 2021
Google Public Storage Laura Sanders
Marjorie was incredibly helpful and kind through my whole process! She helped get me moved in and was super patient with all of my questions. I wish everyone in customer service was as kind and patient as she is! Thank you!!
April 2, 2021
Google Public Storage Katie Deolloz
Majorie has gone above and beyond in helping me secure safe storage for my family's belongings while we are in the process of moving. She was prepared for our on-site tour and able to answer all of my questions. I'll be heading back in a week or so to purchase packing materials and look forward to working with her again. She represents Public Storage well.
April 2, 2021
Google Public Storage Patricia Gregg
Majorie is AMAZING! I can only imagine a world filled with businesses ran with people like her. Fantastic customer service! Thank you Marjorie! You rock!
March 30, 2021
Google Public Storage Dustin Wells
Awesome customer service! Marjorie was great and made it a fast and painless process!!
March 29, 2021
Google Public Storage Jose Flores
Miss Marjorie and Samantha very nice and helpful great people thanks for the help
March 29, 2021
Google Public Storage Ava Paredes
Marjorie is one of the most helpful and kind people I have encountered in Austin! She truly embodies the friendly spirit of Austin. As for the place itself, it is ALWAYS clean and welcoming. There are gates on the outside and you need a unique code to access elevators. Your stuff is guaranteed to be safe here for sure. The monthly prices are reasonable and affordable (probably the most affordable rent in Austin lol). Overall my experience here was excellent and Marjorie truly made it memorable.
March 27, 2021
Google Public Storage Verdure Investments
Marjorie was amazing, she left her lunch break in order to help me, and did it with a charming personality. Helped me chose the best space available. Highly recommend this place. Chris
March 27, 2021
Google Public Storage John Chase
The employees are horrible here. That says alot about the lack of character of the manager.
March 26, 2021
Google Public Storage Shawn Rhodes
Marjorie was a great help
March 25, 2021
Google Public Storage Justin Selman (STARLITSOUND)
Marjorie is very thorough and cheerful!
March 24, 2021
Google Public Storage Greg Koury
Marjorie runs a professional, tight, clean operation. I’m so happy to have met her and to now move and store my personal and business belongings under her watch at Public Storage!
March 13, 2021
Google Public Storage Mac Lara
Mar jori and Sam were very helpful!
March 9, 2021
Google Public Storage Allison Rendall
Miss Marjorie is quite possibly the best person I’ve ever had the pleasure of meeting. I usually loathe dealing with storage facilities and she made the move actually enjoyable. Her lovely personality and ability to keep a positive attitude and humor throughout made my day. I highly recommend. Thank you!!
March 8, 2021
Google Public Storage Bob Schmidt
Many thanks to Sam via phone for her help. I’m much clearer on what I need to do for the weekend move.
March 5, 2021
Google Public Storage patrick blackwell
Mrs. Marjorie is the best. Very personal and hardworking.
March 4, 2021
Google Public Storage Laran Snyder
Marjorie is a wonderful help. She always makes me laugh, too. Thanks Marjorie. It’s lovely having such a great and clean storage near my neighborhood.
March 3, 2021
Google Public Storage Jon H
Marjorie is the best
March 3, 2021
Google Public Storage Jess Puig
Great service. Thank you, Marjorie!
March 2, 2021
Google Public Storage Tamara Owens
Started off a bit bumpy but Marjorie was able to get it fixed.
March 1, 2021
Google Public Storage Nancy Chen
Samantha was very helpful and responsive through the booking process, answering all of my questions. Looking forward to my upcoming move if things go just as smoothly!
February 28, 2021
Google Public Storage Katie Ansorge
Great experience, the facility was super clean and well-maintained. Samantha provided excellent assistance during the move-out process!
February 27, 2021
Google Public Storage Cameron Michael Scott
Incredible service Very patient And great pricing Do it Get a unit at this one
February 26, 2021
Google Public Storage Caroline Smith
Marjorie is the best! She helped me get storage after my apartment flooded.
February 26, 2021
Google Public Storage Matthew Redden
Marjorie and Gennifer were responsive, kind, and helpful throughout my whole experience with Public Storage. Very clean facilities and I would use them again in a heartbeat. Thanks, guys!
February 23, 2021
Google Public Storage Shea Gillis
Great place and awesome staff. Marjorie was very helpful.
February 10, 2021
Google Public Storage payton nash
marjorie is amazing!!
February 9, 2021
Google Public Storage Albert Butler
I called this facility early this morning, and was kindly greeted by Ms Marjorie on the phone. I explained that I needed to post my pink slip for a new Rv onto my account in Las Vegas, so I can park it at my home facility upon my return. She told me to come on down and within minutes, she not only scanned my docs in, but personally called my home facility to alert them that it had been done, to make things easier for my return trip. She is the sweetest and truly appreciated! Thanks again Ms Marjorie, if you get to read this.
February 9, 2021
Google Public Storage Jordan Pereira
Samantha & Marjorie were amazing to work with with! both made my experience very smooth.
February 4, 2021
Google Public Storage Ashley Jandal
Marjorie helped me out so much!! She was so nice. She made sure everything was perfect. She sold me a box, as well as a storage unit
January 30, 2021
Google Public Storage William Wolters
I am a new customer at this Public Storage location and am very impressed with the cleanliness, security and services. Miss Marjorie is a wonderful, helpful property manager who has made the experience very rewarding.
January 30, 2021
Google Public Storage Jessica Sjolseth
Marjorie and Maria were extremely helpful and friendly with getting a unit set up! Definitely recommend!
January 29, 2021
Google Public Storage Kevin Stepan
Majorie is “Irie” and the best in the storage biz. If you need storage in central Austin (78704). She is very frien
January 28, 2021
Google Public Storage John Seaborne
Majorie is the greatest asset at this address Helpful and on point Will use whenever I need storage
January 24, 2021
Google Public Storage Hadi Sulistio
Ms. Marjorie and her crew were very helpful and honest with the transaction from the beginning to the end. I had a very good experience searching for a storage unit for my furniture. Marjorie started by getting information about what items I'm planning to store and provide recommendations to the best storage size for my stuff. Once I decided on the size, she showed me to several available units. She also helped me with all the storage supplies. At the time when paying for the first payment, she made sure to explain the details on all line items in my receipt (first month proration, insurance etc). It was overall a great experience and I will definitely recommend this location if anyone's looking for storage needs. Update on the review: Ms. Marjorie is the star of this location. I no longer need to use the storage, so decided to move out in January 2021. Ms. Marjorie reminded me on what needs to be done to make sure my move out is completed: clean the storage and leave the unit unlocked. I decided to leave the door open after cleaning the unit and take a picture of the cleaned storage space for my reference. Ms. Marjorie removed the autopay on my account on the very next day and I received a move-out receipt email as a confirmation. All transactions were seamless and I am a happy customer. Definitely, will go back to this location again the next time I need storage solutions in Austin.
January 22, 2021
Google Public Storage James Gallagher
Serious integrity and predatory practices experienced at this location. Encountered difficulty resolving and communicating with the management team at this location. Our business opened a business account for a storage unit this summer. It wasn't cheap ($500+ per month) but it was convenient and a clean facility. In November, we cleaned the unit out and dropped by the manager on duty to check out. She told our employee that we were all set to close the account. In December we were billed - we were told it was because our employee had neglected to turn in the lock (it was simply removed). Fine. We paid another $550 for an empty unit in December. We cancelled autopay for January. Now we're being told that we have a late bill for January, which I'm sure will repeat itself in February 2021. We've had an empty unit since November. Our in-market management team can't access the unit to "remove" the lock that magically was re-secured until we clear the balance. It's essentially extortion. I've logged 3 calls to the office, 3 voicemails to the District Manager Jennifer, and haven't received any non-automated communication. They're most likely waiting to tack on February rent and fees as well. Absolutely terrible customer experience and would avoid this facility like the plague.
January 20, 2021
Google Public Storage Michael Alexander
Ms. Marjorie and Lea were a great help ! Thank you so much for helping me out and locate the ideal unit ! Will most definitely will recommend these locations to anybody 👌🏽
January 14, 2021
Google Public Storage Bo S
Marjorie is very helpful, professional, kind, positive, and very professional! Most importantly, she made a promise and she keeps her words!!! She is the very best!!! I highly recommend storing your belongings at this convenient location. I feel well taken care of by Marjorie!
January 13, 2021
Google Public Storage Jaime Jimenez
Marjorie service was damn good
January 12, 2021
Google Public Storage Stacey Scanlan
Marjorie was great!! So sweet and helpful :) was in and out in a jiffy. Answered all my questions
December 31, 2020
Google Public Storage Dave Anderson
Marjorie has been simply amazing. Calling me multiple times each day to ensure I got the best unit for the best price. Very professional and courteous!
December 29, 2020
Google Public Storage Karen Zeidan
Marjorie is so professional and friendly. She was a huge help from beginning to the end of the process at check in. Thank you Marjorie!
December 29, 2020
Google Public Storage susan walsh
Marjorie has a positive attitude that makes it a pleasure to do business here. Highly recommend.
December 29, 2020
Google Public Storage Loki God
Ms.Marjorie is my very fav ..she is very special to me because I was evicted from my storage prior but she took me right on in and no time and was like family to me in a moment of dier crisist
December 16, 2020
Google Public Storage Kevin Meek
Marjorie was excellent and most helpful!
December 12, 2020
Google Public Storage Khalil Rafati
Absolutely amazing, Miss Marjorie is the best! What an incredibly warm welcome to Austin Texas. May God bless this woman with all the best life has to offer. ♥️
December 12, 2020
Google Public Storage Bill Gregorcyk
Marjorie was very pleasant and informative. I onlwish she was my daughter!
December 2, 2020
Google Public Storage Tiffany Joe
Dropped in on a Saturday morning to look at the storage units, and Luanne was so helpful and sweet in giving us a tour. Brand new units and clean. Book online for the cheaper rates! Update 12/1: The customer service here is really the best. Miss Marjorie goes above and beyond!
November 30, 2020
Google Public Storage BLANCA GOMEZ
November 26, 2020
Google Public Storage Sarah Allen
Marjorie was wonderfully friendly and helpful! Everything is well organized and clean! Update: After almost a year of renting a unit I can confirm that it has been a tremendously positive experience. The facilities were safely maintained through COVID and moving out was such a smooth process. Marjorie and the rest of the staff continue to be a joy to work with and made my move back to Austin so much less stressful. It was wonderful to know that my belongings were safe in the secure and spotless facility while I was away!
November 25, 2020
Google Public Storage Eric Bryant
Marjorie was a great help, and the unit was in fantastic condition. All of our belongings were safe and secure. I love the fact that the units are air-conditioned!
November 23, 2020
Google Public Storage Carolina Leon
What a great service !!!! Marjorie was very helpful, I was able to get a store I just a few minutes, she went far and beyond with her great service!!!
November 3, 2020
Google Public Storage Ana Levy (Anita)
The thing with Public Storage is that they raise their monthly rent every 6 months. Otherwise, all Public Storage facilities are clean and neat with great customer service.
November 3, 2020
Google Public Storage Sher
I highly recommend this Public Storage Facility - outstanding service! I had ordered my unit online while out-of-state and realized during the move it was too small. When I arrived to Austin I was relieved to get help from the onsite Manager Marjorie. She made the process really easy, was patience in making sure I got the right space and at a fair rate. It was apparent Marjorie loves her job and takes pride in caring for her clients and the facility. The perimeter is very clean (inside and out) and there is room for a very large interstate moving truck to drive up to the entrance.
October 31, 2020
Google Public Storage Aaron Boan
October 30, 2020
Google Public Storage Bryn Harris
October 30, 2020
Google Public Storage Xavier Spencer
Great facility and amazing staff! Marjorie and Danielle were so helpful with everything!
October 29, 2020
Google Public Storage Kale Schulte
This was super convenient for me to place my stuff in for three months. The staff was friendly and helpful and responsive. Couldn’t have been better five stars all the way This was super convenient for me to place my stuff in for three months. The staff was friendly and helpful and responsive. Couldn’t have been better five stars all the way. Marjorie and Danielle are great!
October 14, 2020
Google Public Storage Percila Reneie
This is my 2nd time storing my apartment items here! Marjorie & Luann are nothing but helpful and fun! These ladies offer exceptional service, great conversation, and ensured I had a moving cart to get my things in. Can’t say enough nice things!
October 13, 2020
Google Public Storage Parth Bhardwaj
Lu and Marjorie made my experience with Public Storage a total breeze. I have been using a storage unit for several months to hold my furniture and other items while on break from college/COVID-19. They were both so friendly and promptly answered all of my questions. I’m glad that I chose this location for my storage needs & highly recommend it to any student that needs a place to keep their belongings in between leases!
October 9, 2020
Google Public Storage Lindsay Hornsby
Luanne and Marjorie provide exceptional customer service! Moving can be stressful and unpredictable but those ladies go the extra mile to ensure everything is as seamless as possible. I have not had customer service at this level in a long time, they deserve beyond 5 stars!
October 5, 2020
Google Public Storage Nick Woods
September 30, 2020
Google Public Storage Diana Klinger
The Marjorie and Danielle are the incredible and hard working . Marjorie went out of her way to call us back with a better than our original deal! Awesome facilities! The best!!
September 29, 2020
Google Public Storage Mario Gonzalez Rosino
Lu and Marj were the best! Helped me out beginning to end!
September 22, 2020
Google Public Storage Iva Crawford
Just rented a new storage unit for a new company Im working with and Marjorie (property manager) has been amazing at accommodating us. I highly recommend this location. She is super friendly and very helpful!
September 15, 2020
Google Public Storage chris payne
September 15, 2020
Google Public Storage Stratton Goodman
Garett did a great job!!! Super helpful and very smooth process! Thanks for the tips and helping me load boxes in my car!!
September 14, 2020
Google Public Storage Cassandra Clarkson
Marjorie is the best! I had secured a unit by calling and didn't realize I was working with a call center rep. They failed to tell me the unit I was getting was accessible only by ladder. Marjorie got me sorted out and switched to a normal unit and found me spot right off the elevators. She was very kind, sweet and worked fast to get everything sorted out. Everyone needs a Marjorie helping them!
September 13, 2020
Google Public Storage Tully Groteluschen
Easy access, easy maneuverability and clean!
September 12, 2020
Google Public Storage Jesse Bader
Marjorie was a great help setting up my storage unit!
September 12, 2020
Google Public Storage Isolde estes
Great space, convenient location and excellent customer service. Luanne was absolutely amazing. She helped me pick the right size for my needs and had the best customer service management style that I have experienced in a very long time.
September 10, 2020
Google Public Storage Bella Warton
Luanne was so incredibly helpful and nice! Couldn’t be happier with my service
August 30, 2020
Google Public Storage aerick
Luanne and Marjorie are the best. Best experience with storage ever. Highly recommended.
August 26, 2020
Google Public Storage Jack Chen
August 22, 2020
Google Public Storage Chanda Mau
Ms. Marjorie was absolutely accommodating. Thank you for helping. Cheers!
August 19, 2020
Google Public Storage Rebecca Elliff
There is never anyone in the office here. Hard to pay your bill with no one to take your funds.
August 17, 2020
Google Public Storage s nedunuri
Nice clean units. Marjorie was very helpful. Require you to buy a lock for $20 which is kind of annoying and they won't buy it back
August 15, 2020
Google Public Storage Kelly Seiler
We had the best experience ever dealing with Luanne. She was so helpful and friendly and made the whole moving experience so easy.
August 11, 2020
Google Public Storage Chloe Richards
Lu was wonderful and very helpful! She gave me all the information that I needed for my unit.
August 11, 2020
Google Public Storage D K
Love Luanne and her helpful service!
August 8, 2020
Google Public Storage Michael D
Charlie was so helpful and very friendly! Excited to have peace of mind knowing my stored furniture is safe and any issue could addressed quickly :) Edit: There really should be some signs telling people to take only one cart per party. Every time I’ve been in the last few weeks I have to wait 10-15min for a party of 4 or less people to give up their 3 carts. I do weekly stops here and it’s become a waste of time.
July 28, 2020
Google Public Storage Andres Gomez
Marjorie was very helpful!
July 23, 2020
Google Public Storage Andy Schraegle
July 23, 2020
Google Public Storage Hiroichi Yoshida (Hiro)
Luanne was such a wonderful person! She helped me a lot during move in!
July 22, 2020
Google Public Storage Trent Nevins
July 22, 2020
Google Public Storage Susie Ganapathy
My family and I relocated to Austin from NYC - we had some technical issues trying to rent a unit but Marjorie was incredibly helpful and thorough in helping us resolve. Amazing customer service during a very stressful time. I highly recommend!
July 13, 2020
Google Public Storage Thianny Gonzalez
Mar Jorie was very helpful in explaining everything I needed to know with my storage unit. I would recommend this storage place!!
July 1, 2020
Google Public Storage Tay Jackson
Loyal customer to Public Storage, fair prices and good specials year round. Ms. Marjorie was very sweet and informative over the phone and Ms. Luanne was just as nice and professional in-person to help me get setup for my unit.
June 25, 2020
Google Public Storage auxymorons
They were both extremely kind AND extremely friendly. Great price and very fast. BUT BUT BUT the social distancing was terrible. One of the woman rode an elevator with me and continuously pulled her mask down to talk to me. I don’t want to be rude by saying this because she was SO nice and SO kind and SO sweet and seemed like suuuch a wonderful and amazing person. I just felt uncomfortable due to the lack of social distancing after the spike in cases. She was coughing and constantly sniffing her nose she should go home
June 25, 2020
Google Public Storage Robert Montgomery
Due to an internal error, my 5x10 unit was actually a 5x5. The staff quickly remedied the problem. I’m very satisfied with their customer service.
June 25, 2020
Google Public Storage Henry Alvarez
This Public Storage is the best location and has an outstanding team. One of the staff is Luanne and she is so attentive to all my requests and she is very pleasant and professional. Plus she's a hoot. We always laugh when we conversate. There needs to be more Luannes in this city..but make no mistake - she's the original !! Thanks for all you do Lu !!!
June 19, 2020
Google Public Storage Lauren Teel
Luann could not be more assisting during our first visit to your facility. I’d call her your captain of great first impressions!!! From the original call through the need to rent a second unit she was professional mixed with just the right amount of personal!!!!
June 15, 2020
Google Public Storage WI-FI DAEMON
Marjorie, was incredibly informative and helpful! I was able to get everything taken care of in a timely manner so I could get moved in right away!
June 10, 2020
Google Public Storage Matthew Cordova
June 9, 2020
Google Public Storage Christian Yonge
Marjorie was great and helped from top to bottom even with a pandemic going on!
June 3, 2020
Google Public Storage Avery Little
Ms. Marjorie was wonderful! Incredibly helpful and made the check in process quick and easy. They also had a selection of packaging inside the store, which saved me a shopping trip for items I had forgotten. The facility is brand new, bright and clean. It has never been crowded and there were always available pallets. Only downside is that you need to use your access code inside of the elevator. This made the units very secure, but a little difficult the first few times when I would forget my code. A little inconvenient, but means that your things are kept safe. Would highly recommend.
May 24, 2020
Google Public Storage Jasmine Patience
May 16, 2020
Google Public Storage Sofia Elam
Charlie, Jennifer, and Marjorie were so helpful and so much fun! They made everything so easy and gave me lots of helpful tips for a first time storage user. These gals are the epitome of professionalism and positivity. Thank you!
April 27, 2020
Google Public Storage Olivia Watkins
Great storage unit location. Service and property are outstanding. Marjorie, the property manager, was super quick and helpful when setting up my account. The property is very safe because of the unique code system to get in and out. They also provide carts for unloading items into your unit.
March 31, 2020
Google Public Storage shawn reilly
Lueanne was very pleasant and helpful. She explained everything to me and offered me insurance and products without being pushy. Highly recommend! thank you Lueanne!
March 22, 2020
Google Public Storage Shuhe She
Luanne was very friendly and patient. The storage is clean and spacious. The check-in process could be a little complicated and time-consuming if you did not drive yourself there with your boxes, but the overall experience was great.
March 21, 2020
Google Public Storage Matt Murphey
Luanne was excellent and very helpful in getting my elderly friend set up for storage needs
March 19, 2020
Google Public Storage Ricardo Galindo
Outstanding service at this place. Marjorie was extremely helpful and got me set up with a storage unit in about 10 minutes. They were out of units in the size i requested so she bumped me up to a larger one at no extra cost. To top it all off i dropped $50 in the office. She found it and called me on my cell to come back and get it!
March 16, 2020
Google Public Storage Daniel Miller
Marjorie was severely, unreasonably, disastrously helpful as she explained everything I needed to know about my storage unit. I'm so grateful! She also patiently waited for me to slowly pick out which boxes and moving materials I wanted to buy. Her coworker, Charlie, was also... acceptable. I'm teasing. I promised them I'd find something mean to say. Both Charlie and Marjorie were wonderful, and they made what should have been a very boring, dry experience into something inexplicably tolerable.
March 16, 2020
Google Public Storage Anders Forfang
Great service! I was stuck in traffic while driving from Dallas and almost got there too late to check into my unit. I had already paid movers who were waiting there for me to help me unload. I called the front desk and Luanne was extremely helpful! she even offered to keep the place open until I got in to make sure I was able to get to my unit.
March 15, 2020
Google Public Storage Kate Bailey
Luanne was amazing! Showed us our unit and walked us through the process. She’s very sweet and helpful! Great site, nice and clean and secure!!!
March 12, 2020
Google Public Storage Rachel Jackson
Lueanne was so sweet and very personable! Moving is hard enough and it was so nice to have someone help me with everything from boxes to helping me finding the right storage unit. SO glad that she was there to help me!!!
March 10, 2020
Google Public Storage steven whitenight
Luanne and Marjorie Amazing people, very friendly. Would recommend anyone to this place
March 9, 2020
Google Public Storage Ryan Ganshert
Amazing staff! Marjorie is so great! Will definitely continue to use these guys to store my stuff.
March 8, 2020
Google Public Storage Katie Blair
Charlie was awesome! Made check in quick and easy!
March 6, 2020
Google Public Storage Charles N
Marjorie was awesome! Helped us out when we turned up last minute, super friendly and helpful!
March 6, 2020
Google Public Storage Brent Gehring
This was a great experience for Marjorie to help us with getting a storage unit last minute, she worked through her lunch to help us!
March 5, 2020
Google Public Storage Alexandra Fletcher
Majorie was the best! So friendly and more than helpful. I’ve never used a storage unit service before and she walked me through the ropes. Great location, clean, organized. Plenty of push carts to help load.
March 5, 2020
Google Public Storage Gary Zakiyan
Luanne is very kind, helpful and friendly. She walked me through the whole process and showed me how everything worked. The storage facility is very clean and I highly recommend. Luanne made the check in experience extremely easy and it was a pleasure to work with her.
March 3, 2020
Google Public Storage Jon Guerra
Luanne was amazing!
March 3, 2020
Google Public Storage Merrick Madden
Marg and Luanne are lovey individuals and excellent customer service. Made the experience easy!
March 2, 2020
Google Public Storage Dink Card
Marjorie was the BEST!!!
March 1, 2020
Google Public Storage James Hill
Nice new facility, super easy to reserve and check in. Luanne called the morning of my scheduled move in just to confirm, was SUPER courteous and professional in walking me through all the details. Couldn’t ask for an easier process or better experience.
February 29, 2020
Google Public Storage Briana Luna
Charlie was amazing!!! She was so sweet and helped me and my family get a unit in the most accessible area. Highly recommend!!!!
February 28, 2020
Google Public Storage Sigfinnur Fannar Sigurdsson
Marjorie is the best! She provided good service and friendly attitude.
February 26, 2020
Google Public Storage Joey
Marjorie did a great job helping me setting up my storage unit!!! Thank you would much!!!
February 25, 2020
Google Public Storage Dallas Andrews
Luanne and Majorie were absolutely phenomenal!!! Such a great experience and they got me in and out in minutes. The place is very well kept and I had no idea I'd have this much fun signing up for a storage space!
February 22, 2020
Google Public Storage Sabrina Perri
Marjorie is the best customer service rep! She made our experience super easy and fun.
February 20, 2020
Google Public Storage Justin Cole
Luanne was solid! Easy sign up. Super nice! The spot was affordable and convenient.
February 20, 2020
Google Public Storage Daniel L
Luanne was great! Easy to get a unit and the facility is new and clean.
February 19, 2020
Google Public Storage Rich Binder
Great Rates and superior service from the manager Marjorie! The storage units are brightly light and clean also they are in a locked, gated area.
February 19, 2020
Google Public Storage Soraya Samansareesak
Marjorie is SO AWESOME!! She is very caring, understand, friendly, and helpful. She would go above and beyond to help the customers. I was so glad that she helped me with the renting a storage and showed me around. Excellent customer service! She is the BEST!
February 18, 2020
Google Public Storage Diane Cunningham
Marjorie is kind, efficient, informative and a joy to deal with. Many thanks for the welcome and for giving us the confidence that our belongings are safe and sound. Highly recommend this storage facility!
February 17, 2020
Google Public Storage Matthew Lujan
Miss Marjorie Great service and friendly!
February 17, 2020
Google Public Storage Hamza K
Ms Marjorie was great. She helped me find the right unit, and walked me through every step of the process!
February 15, 2020
Google Public Storage Corey Jackson
Ms Marjorie is a hoot and takes great care of you.
February 15, 2020
Google Public Storage Dennis Santos
Marjorie was of excellent help. She showed me the way to my unit and told me everything I needed to know in detail.
February 11, 2020
Google Public Storage Alexis Becerra
Luanne was super helpful and friendly and helped us get in and out.
February 10, 2020
Google Public Storage Loren Stalcup
Marie and Majorie were so professional! Explained every detail- I feel so confident in using Public Storage!
February 8, 2020
Google Public Storage Michelle Gomez
Marjorie and Charlie signed us up for our rental and they are fantastic. Had all the answers for every question I had. Highly recommend this location.
February 5, 2020
Google Public Storage Nick Masiewicki
Luanne was very helpful setting me up. Everything was fast and smooth
February 5, 2020
Google Public Storage Bodha Residential Management
Marjorie is the BEST!!!! I worked with her at other location. I am so glad that she is now on S. Lamar location. She could not had been more helpful and accommodating!!! She looks out for her customers!!!
February 4, 2020
Google Public Storage Fallon Allison
Marjorie is so awesome!!! If you need help renting a storage unit call and ask for Marjorie! We love seeing her every time we go, she’s the best!!!
February 3, 2020
Google Public Storage Diana Vega
Marjorie was super professional courtesy and kind. I would recommend public storage to anyone
January 29, 2020
Google Public Storage paulina rubio
Great service and experience. Luanne was very nice and helpful with everything :).
January 28, 2020
Google Public Storage Stephen Halper
Marjorie was great.
January 23, 2020
Google Public Storage Kellen Berry
Anne was quick and kind and she's rad
January 21, 2020
Google Public Storage Denise Bell
Best storage place and Marjorie is so helpful. I was there for several months. Move out was a breeze and they were great about ending my monthly fee. Super professional :)
January 21, 2020
Google Public Storage Chase Mertz
This is a great location and Marjorie could not have been more helpful!! Recommend!!
January 20, 2020
Google Public Storage Christine Duran
Very good customer service! Marie and Marjorie are the best!
January 18, 2020
Google Public Storage Glenda Gregorcyk
Thanks very much to Marjorie, Charlie and Marie because everything was very easy for me and they were great
January 16, 2020
Google Public Storage eddy walton
Luanne was absolutely professional and courteous and answered all my questions.
January 15, 2020
Google Public Storage G M
My first time here, Luanne was very helpful, went out of her way to explain the storage sizes and helped me find the best storage to fit my needs. Was extremely satisfied and will definitely refer them in the future.
January 14, 2020
Google Public Storage Matthew Flory
Marjorie and Luanne were so helpful thank you!
January 14, 2020
Google Public Storage Brian
Luanne and Marjorie were incredibly helpful! Wonderful experience !
January 8, 2020
Google Public Storage Tracie Campbell
No one told me that I would need to use a ladder while I was reserving the unit. This should be mentioned BEFORE wasting ones time going through the process of giving info and driving to the storage unit
January 8, 2020
Google Public Storage Julie Silva
Marjorie is awesome!! Highly recommend this location! They are so great at helping with all storage needs. Thank you to Kyle too for his help. Wonderful storage facility! Also very clean and easy to use.
January 6, 2020
Google Public Storage debora galpern
Marjorie was amazing! She walked me thru the whole process. She was very patient and helpful in explaining how everything works. It is my first time renting storage. I would highly recommend working with her.
January 6, 2020
Google Public Storage Victoria Sharp
Marjorie was great. I dealt with an employee the day before that wasn’t exactly helpful but I came in the next day and Marjorie made it right. Thank you Marjorie for your expertise and the good experience!
December 28, 2019
Google Public Storage Lilliana Olivares
Kyle and Marjorie Super nice and friendly. Thanks. For everything.
December 24, 2019
Google Public Storage Yaya
Marjorie gave the best customer service experience! She’s very helpful and knowledgeable and we hope to catch her again during her normal office hours :). The South Lamar location is where it’s at. Thank you!
December 19, 2019
Google Public Storage Jessica Lund
Marjorie at this location is a hoot! Very helpful and answered all my questions while ensuring that I was getting the unit that was right for me at the best price. Grateful for her assistance.
December 13, 2019
Google Public Storage Jenina Soto
Very communicative and helpful. Loved working with Margerie and Gen. Great facility.
December 12, 2019
Google Public Storage R C
December 11, 2019
Google Public Storage Patrick Kronfli
Marjorie gave me great customer service.
December 11, 2019
Google Public Storage Andrea Emdad
Marjorie was very sweet and super helpful. I would highly recommend this location!
December 10, 2019
Google Public Storage Kaitlyn Coney
Marjorie and her coworker were so helpful and helped me load about 50 plus boxes and supplies in my car when it was cold and raining. Great service!
December 9, 2019
Google Public Storage Grady Kiehn
Miss Marjorie is the best!!!
December 9, 2019
Google Public Storage Lise Ross
Margorie is fantastic! And so helpful and friendly!! Move in was smooth and easy!
December 7, 2019
Google Public Storage Coleen Ingram
Amelia is extremely nice and did an amazing job helping me pick the right unit at the right price!
December 4, 2019
Google Public Storage Joshua Weldon
Marjorie and Amelia were the nicest most professional women I have had in a long time They are old school personal customer service and I could not be happier with my storage experience You would be lucky to have these ladies assist you Extremely Profressional and kind
December 3, 2019
Google Public Storage TylerPH Marqui
Marjerie and Amelia were great !!! Quick and easy & informative
November 30, 2019
Google Public Storage Rajya Atluri
Great service! Amelia is awesome and was super helpful! She stayed late just to help me get set up which I really appreciated.
November 26, 2019
Google Public Storage gandolf mythrendier
Marjorie was very helpfull
November 23, 2019
Google Public Storage Elizebeth Castillo
The two beautiful woman working the front desk helped me (marjorie & Camilla) so close to closing time on Saturday, I couldnt have done it without them.
November 13, 2019
Google Public Storage John Thompson
Clean and good location.
November 11, 2019
Google Public Storage Frances Olivieri
Gen & Marjorie were fabulously helpful. Clean facility. Very happy ;-)
November 9, 2019
Google Public Storage A.T. Fouty
Marjorie was a delight to work with and I'm happy to be a customer.
November 9, 2019
Google Public Storage Brooklyn Sanden
Marjorie is a literal life saver! She helped us out when we were scrambling to figure out how to open our storage unit and was amazing with us! Can’t say enough good things. If there were 6 stars she deserves 10!
November 8, 2019
Google Public Storage Autumn Riley
Lovely service, gave her money and she got it done:)
November 8, 2019
Google Public Storage justin smith
Mrs. Marjorie was absolutely fantastic!!! Always super helpful!!!
November 8, 2019
Google Public Storage Chris Giliberto
With our new family addition, we needed to find some storage. Well we went to a few places and Miss Marjorie at Public Storage was fantastic. She has helped me out and is always a pleasure to speak with. Would absolutely recommend this to friends and family.
November 6, 2019
Google Public Storage L Shaw
Marjorie, help me @ this location. She was very friendly and knowledgeable. Ms. Marjorie took great care of me and helped me make the best choice on the unit I was renting. I appreciate her and the staff at this location. My experience has been great.
October 31, 2019
Google Public Storage Stephanie Munoz
Cool people and clean 😊 Adela was awesome
October 31, 2019
Google Public Storage John C. Robinson
The place is new, secure, clean and the service provided by Marjorie was excellent!!! Our check-in and check-out was smooth and easy; billing was transparent with no surprises!
October 25, 2019
Google Public Storage Victoria Flynt
Marjorie was amazing! Found the perfect unit so quickly for me!
October 25, 2019
Google Public Storage KC T
Marjorie was helpful and clear, the location is fantastic and the rates are great! A+
October 23, 2019
Google Public Storage Jesse Lunsford
Thanks Marjorie! You are fab!
October 20, 2019
Google Public Storage Dora Alicia Rivera
Buyer beware!!! They use a very bad and known tactic called “bait and switch”. They entice you with little to no fees and great monthly rates at the start and then get you after four months. They are raising my rent for the cost another unit such as a 10X15. It’s ridiculous I haven’t even be there six months!
October 16, 2019
Google Public Storage Google User
Bait and switch rental rates. They increased the rent significantly almost right away (20.07% increase after only 3.5 months).
October 15, 2019
Google Public Storage I Love Virgin Gorda BVI
I love the storage! Mayorie is amazing! She explained, and showed us everything that we needed to know. Plus she gave us extra tips since I’ve never used a storage before she was super helpful! I highly recommend this place and Mayorie! Y. Figaredo.
October 15, 2019
Google Public Storage Dustin Young
Marjorie was an excellent help! Exceptional customer service and had us in our unit rapidly. The units look clean and well kept
October 15, 2019
Google Public Storage John Minne
Marjorie was helpful and efficient. I got my extra space lined up in less than 20 minutes
October 15, 2019
Google Public Storage Oryon Burns
Marjorie was a great help and the police is very clean and secure. I would suggest this place to everyone.
October 13, 2019
Google Public Storage Whitney Head
Amazing service! Nick was fantastic and I mean a FANTASTIC! Extremely accommodating and clearly has a passion about customer service. I would recommend anyone to this public storage based on the people who have helped me.
October 4, 2019
Google Public Storage John Jones
I recently rented a unit at this location and this has by been the worst experience. Marjorie i think her name was is extremely rude and demanding. Ive rented at another location before and never had to get insurance since i had my own. Was told that i couldn't rent if i didn't purchase insurance. She also tried forcing me to do a review in the office and made sure to let me know she should be calling me if i didn't do a review for her. So here you go here's my review and i really hope something is done about this. Very poor performance.
October 3, 2019
Google Public Storage David Lee
Facility was very clean and air conditioned and access to my storage room was easy and close to the elevator. The manager, Marjorie, was such a kind and patient lady! She was very attentive to my needs, while she put her home drama (her AC went out and it was in the high 90's, yikes!) in the background and took care of me. She stated that she always wants her customers to be taken care of and explained items such as last payment surcharges and insurance with me, things I wouldn't have asked. Marjorie rules!
October 3, 2019
Google Public Storage Kiki Perez
Mrs Marjorie and zaia were very helpful and it was a easy process for move in highly recommended great service thank you guys y'all are awesome
October 1, 2019
Google Public Storage Hanna Cofer
Marjoray was fabulous! Thanks again!
October 1, 2019
Google Public Storage Macy O'Keefe
Marjorie is AMAZING! Very helpful and is such a kind woman :)
September 29, 2019
Google Public Storage Michael Vincent
Nick did a great job helping me find the right situation.
September 28, 2019
Google Public Storage kimmie 1971
Awesome experience! Sabrina and the whole staff are so friendly. Clean, very secure storage!
September 28, 2019
Google Public Storage Kiko Taniguchi
Sabrina was very helpful!
September 28, 2019
Google Public Storage Melissa
Marjorie, Brittany, and Adela are fantastic! The service was up to par. They were extremely helpful and made the experience fun and not painful. I highly recommend issuing Public Storage with these wonderful ladies.
September 23, 2019
Google Public Storage Thomas Hall
Great experience getting setup here. Nice facility and chatting with Marjorie.
September 21, 2019
Google Public Storage Audrey Capelo
Marjorie is the best!! She helped with my mother’s move and made our lives so easy! Would absolutely recommend to anyone. Great experience!
September 19, 2019
Google Public Storage Erika Leonetti
Quick and easy and cheapest around. Adela was very knowledgable/helpful and made sure all of my questions were answered.
September 16, 2019
Google Public Storage Donnell Knighten
Marjorie was very helpful
September 16, 2019
Google Public Storage Kaylee Johnson
Marjorie was more than helpful and sweet! She went above and beyond to make my partner and my experience at public storage great. Moving can be such a horrible experience but i can say it went smoothly for us because of Marjorie and the staff here. I will be keeping my stuff here as it’s also a great price point even though I now live in New York!!
September 16, 2019
Google Public Storage Jordona Jackson Smith
Nicole was great! Check-in was easy, and she was knowledgeable and professional.
September 15, 2019
Google Public Storage Sam Dillon
Nicole and Bryan were super helpful! Got me everything I needed! Nice clean facility! 👏
September 14, 2019
Google Public Storage Kenzi Noui
Zaia and Marjorie were very sweet and helpful. I feel like my things are in good hands with them
September 12, 2019
Google Public Storage Melissa Dauk
Had an amazing experience with Marjorie. Very pleasant to work with and was very helpful in finding the perfect unit for me. Highly recommend this public dotage.
September 10, 2019
Google Public Storage Julie Chapman
Jessica was AMAZING! Very friendly, accommodating and understanding of my needs (my whole life is upside down right and her attitude and helpfulness was so refreshing). She even allowed me to move in a week sooner than I had planned; a HUGE help right now! You won’t go wrong with this crew!
September 8, 2019
Google Public Storage Melissa Ferro
Top notch facility and staff! Marjorie and Jessica are simply phenomenal at what they do. 5-star customer service in a clean, reasonably priced, convenient location. So happy we found this place!!
September 5, 2019
Google Public Storage Ian Mason
Marjorie- Great customer service. Would recommend
September 4, 2019
Google Public Storage Jaret W
Very clean & well kept facility! Location is easy to access & is centrally located near downtown, which makes trips convenient & quick. Everything seems very safe & secure, and the staff are all really friendly & extremely helpful (Ms. Marjorie is on top of everything and genuinely cares about making the facility & experience top notch). I've used storage facilities that made me second-guess the security of my belongings, but I'd have absolutely no hesitation recommending this location.
September 3, 2019
Google Public Storage Virginia Carr
Marjorie is the best! So helpful and friendly.
September 3, 2019
Google Public Storage Paul Ihim
Great pricing and customer service! Everyone is willing to help to make the moving or storing process as stress-free as possible! Majore was extremely polite and understanding and helped me get a storage that matched my needs at a cheap cost. I highly recommend this unit!
August 31, 2019
Google Public Storage Josh Smetana
Zaia was so helpful!!! She’s the best and Marjorie! And also Luanne!! Everyone is amazing!!!!
August 31, 2019
Google Public Storage jade rehm
The BEST customer service. Zaia, Luanne, Marjorie are the friendliest people! Thank you!
August 31, 2019
Google Public Storage Lady Ysla
Nice friendly should give a heads up when you decide to clear out storage room needs to be clean and cleared close account before 5pm
August 28, 2019
Google Public Storage Patrick Hamilton
Made a reservation online and was able to move my things in right away. Very easy! I also had an excellent experience with Marjorie who showed me my unit and made my day better with her personality! Definitely would recommend this place for anyone looking for a storage unit.
August 24, 2019
Google Public Storage Jeff Murrell
Marjorie and Jessica were great! Friendly and fast.
August 24, 2019
Google Public Storage Elisha Spencer
Miss Marjorie was very helpful and nice
August 24, 2019
Google Public Storage Guy Costley
I placed my reservation online before I got here. I recommend everyone do this, because of the online discount. I saved $30. Jessica helped me. Was very pleasant and helpful. She showed me the size unit I reserved, and I discovered it wasn't large enough, so I was able to reserve a larger one with Jessica's help. She was excellent, and full of great suggestions. For instance, she advised me about their requirement to have a "cylinder lock", which gave me an opportunity to purchase one less expensive than the one they have there at the facility ($19.99). Jessica made my experience at Public Storage effortless and worry-free. She's a wonderful asset to Public Storage!! She's helpful, friendly, kind, well mannered, professional, thoughtful, efficient, and exceptional!!! She's definitely a keeper!!!
August 21, 2019
Google Public Storage Blaine Streske
Normally dread going to storage units. This place is different - super clean! I always hope to run into Marjorie on my stops as well - she is super efficient and just a delight to work with!
August 21, 2019
Google Public Storage Roberto Iglesias
Marjorie provided excellent and efficient service
August 20, 2019
Google Public Storage Carson Tharp
Mrs Marjorie was a great help. Left my ID and was able to go through the system and help contact me to get it back! Have no complaints, and great service highly reccomend this location.
August 19, 2019
Google Public Storage Holly Peck
Marjorie was so friendly and helpful in our getting two storage units at the best price!! And she’s funny too, which is a bonus. Wish more service people were like her:-).
August 16, 2019
Google Public Storage Ed Michols
Yesterday there was no one manning the office, it was 4:43pm then. Today there are three in the iffice and upon showing me a unit they notify me I have to buy a cylinder lock from them or elsewhere. Theirs is $20. That makes the move in cost for a 5x5 between $55 and $60. Thats an awfully expensive $1 rental. The only extra expense noted on my reservation was an adminstrative charge of $24. I already knew anout the insurance requirement and never learned what it actually cost. $24 + 20 + 1= $45 plus insurance. Its a very inconsiderate and under-handed way of doing business. I was also told that all Public Storage facilities have the same lock situation.
August 13, 2019
Google Public Storage Myles Frazier
Marjorie was very informative and very helpful. She walked me through all the information with a fine tooth comb. I will be recommending Marjorie's Public Storage location to the people I know. Thank you!
August 13, 2019
Google Public Storage Eric Neier
Marjorie was great!
August 13, 2019
Google Public Storage Brett
Marjorie was incredibly helpful and super patient for me not knowing what was going on. The facility was clean and service was amazing!
August 12, 2019
Public Storage Andre Gouws
What are the hours you can access you unit on weekdays?
August 10, 2019
Google Public Storage Debora Di Fiore
Once we visited the facility, we looked no further. Well maintained and secure. Ms. Marjorie was so helpful. Her care to detail and customer satisfaction was what we need more of in retail industry.
August 7, 2019
Google Public Storage Melissa LeBlanc
Marjorie is the absolutely the best Public Storage employee that I have ever encountered. She was very helpful and was able to answer all of the questions we had. We came in only for boxes and left with a new storage unit. Thank you Marjorie for all of your help. If you need a good clean storage unit....go see Ms. Marjorie. She will take care of you.
August 6, 2019
Google Public Storage Emily Adams
Marjorie is great!
August 1, 2019
Google Public Storage Kayla Moses
Nicole was so helpful in getting set up! This Public Storage is so new and clean.
July 29, 2019
Google Public Storage Dexter Jacobs
Nicole & Marjorie we’re very friendly and helpful. Excellent location!
July 29, 2019
Google Public Storage Andrew Hudgins
Nicole was excellent in helping make storage easy and headaches few. Will absolutely be coming back!
July 28, 2019
Google Public Storage Greg Caballero
Adrianne and Cristina were amazing thank you so much
July 27, 2019
Google Public Storage Cashel Condon
Gen was great, very helpful
July 27, 2019
Google Public Storage Valerie Barboza
Cristina was amazing and helped me through the process of renting my first public storage unit. She was very approachable, easy to talk to, and made me feel comfortable asking her questions.
July 27, 2019
Google Public Storage Alonso Casalino
Everyone was so nice and friendly, it was a really good experience! Place is also super well kept and nice!
July 27, 2019
Google Public Storage Cole Morgan
July 27, 2019
Google Public Storage jade dever matthews
Marjorie was amazing and so knowledgeable! So personable and was able to help us quickly when it came to picking the right size. The whole process was smooth! Give this woman a raise soon!
July 26, 2019
Google Public Storage Sara Becker
Jessica is so amazing! As soon as she says hi and greet you with a smile and friendly demeanor, i knew setting up my storage space was going to be very easy. She is very professional and helpful. Great job
July 26, 2019
Google Public Storage Vladimir Roman
Marjorie was super helpful, up front about everything and knowledgeable. Ah is super friendly!!!
July 25, 2019
Google Public Storage Iris Hernandez
Marjorie was seriously the best! The process was a breeze and she was super attentive. I seriously recommend to get a place with her!
July 25, 2019
Google Public Storage Priscila Ramirez
Ms. Marjorie was welcoming and gave wonderful service!
July 25, 2019
Google Public Storage Michelle Liu
Marjorie was extremely helpful and patient! I would definitely recommend this place to my friends.
July 25, 2019
Google Public Storage Matt Fiebach
Pressured me into leaving review and although Jessica did give good service, came back 2 days later at 5:40 (20 min before closing) to drop off some stuff before my flight tomorrow, needed some help, but door was locked and same group of employees that pressured me into the review (-jessica) we’re sitting there laughing. Good storage, bad service.
July 24, 2019
Google Public Storage Denise Bell
Marjorie at 1800 S. Lamar was great! I was super stressed having to find storage in a short period of time and she was very helpful and professional. I highly recommend:)
July 22, 2019
Google Public Storage Alexis Gonzalez
Marjorie was such a great person to work with! Really friendly and had a great attitude!
July 20, 2019
Google Public Storage John Castro
Great service!
July 20, 2019
Google Public Storage Maryleigh Dejernett
Cristina and Marjorie are the best!!
July 20, 2019
Google Public Storage William Pipes
Marjorie was very helpful and kind. Moving in was an ease. Would recommend to a friend
July 20, 2019
Google Public Storage Rachel
Sabrina helped with the move in process and walked through with me to the unit. Everything is clear and smart in the storage system-good experience!
July 19, 2019
Google Public Storage Bruce Levenberg
Clean newer facilityGreat experience from the online reservation to a speedy and courteous registration onsite with Cristina. Thanks
July 16, 2019
Google Public Storage rah ohm
Marjorie was the best! Always took care of me with a smile❣️
July 16, 2019
Google Public Storage Eric Ramirez
great service, Marjorie!
July 16, 2019
Google Public Storage Grace Y
Marjorie was great, thanks!
July 16, 2019
Google Public Storage Magdalena Martinez
This is a great storage complex! Used them twice already and everything was so clean, easy and convenient, Marjorie is a great manager. Thanks public storage :)
July 16, 2019
Google Public Storage Matthew Sturdivant
Marjorie was fantastic, quick service! A+
July 16, 2019
Google Public Storage Tony “Harlo” Picciolo
Miss Marjorie SET👏🏼ME👏🏼UP👏🏼 with a cheap, spacious storage unit with NO STRESS whatsoever. So kind, so professional, 10 out of 10 would recommend ✨
July 12, 2019
Google Public Storage Jena Dole
Majorie was awesome! She was so kind and helped me with everything I needed. Given my mom wasn’t in town to help me move it was so nice to have her personal touch. thank you!!!
July 11, 2019
Google Public Storage Nicole Burg
Majorie and Jessica were such a pleasure to work with! Made my first moving experience just a breeze and even let me check into my unit a day earlier than my appointment.
July 10, 2019
Google Public Storage Charles Dye
Go see Mrs Marjorie see will set you up with awesome storage options
July 10, 2019
Google Public Storage Cody Koening
Marjorie and Lauren are the best. Extremely helpful and easy to get set up with a unit.
July 9, 2019
Google Public Storage Howard Butt 4
Marjorie was awesome!
July 6, 2019
Google Public Storage Evonne Atlas
Luanne was so patient and wonderful I could not have reserved my storage unit without her. What a great employee!!!
July 5, 2019
Google Public Storage clayton fullerton
This location is brand new and really nice Marjorie was such a great help. She had previously helped me at the Bee Cave facility as well and provided excellent service both times.
July 5, 2019
Google Public Storage Claire Trammel
Janie was fantastic!
July 5, 2019
Google Public Storage Hazem Hajj
Marjorie is the best! She makes the whole process very easy and a lot of fun.
July 1, 2019
Google Public Storage Stephanie Beard
great experience! thanks marjorie! a gem!
June 21, 2019
Google Public Storage Ann Woodall
Marjorie was so kind and efficient and so super helpful and she made the check-in process easy and seamless. Wonderful. Thank you, Marjorie!!!
June 21, 2019
Google Public Storage Kristen Diaz
Ms. Marjorie was very nice and helpful!!!!!!! Very pleased with my visit and all her help. 5 stars!!!!!
June 21, 2019
Google Public Storage Mel Gould
Marjorie is amazing!!! She is over the top helpful. Best customer service I have ever experienced anywhere hands down. She is very informative but has this personality like you're talking to an old friend. She explained everything to me while also keeping small talk and jokes going. Wonderful lady!!
June 12, 2019
Google Public Storage Em Sea
Ms. Marjorie and her crew. I wish I had the young lady’s name, but they truly took care of me. One companies mistake is another’s treasure/profit or however you want to word it. I truly thank her for her great service and coming through in time of need. She knows how to run a business. Facility is clean. Prices are fair and she even personalizes the gate codes for her customers. I cannot recommend a better off-site storage facility. If you’re thinking about Public Storage don’t hesitate to visit Ms. Marjorie’s.
June 12, 2019
Google Public Storage Ashton Cook
Jacob was very helpful when it came to showing me around and giving me the run down. Excellent customer service and I highly recommend using this storage facility!
June 12, 2019
Google Public Storage Michael
I called the 800 # to see availability for a 5 x 15 lower unit on the 10th. The gentleman confirmed one available and said he would text me information to contact s Lamar location to set appointment. Literally 2 seconds later got the text. I started to dial number and my phone rang. I answered and it was the AWESOME Marjorie at the S Lamar Public Storage. She said come on down and she would set things up. I live 4 minutes away. So within 10 minutes from 1st call to arriving at the Public Storage building was amazing. But what was even more amazing was being greeted by Marjorie who just made the experience so incredible. She is so focused, so detail oriented and just so sweet that I felt pretty special. She takes care of each individual on a very personable manner. Paying the utmost attention to whomever she is helping at the time. Very professional. She is truly a find and a keeper and an asset to Public Storage. Thank you Marjorie!!!!
June 11, 2019
Google Public Storage Matthew Frechette
Marjorie and Sharla helped me out and we're awesome!
June 11, 2019
Google Public Storage Jamie Savage
Love this property. Registration was a breeze Marjorie and Sharla were extremely professional and knowledgeable. Sharla went above and beyond when showing us the property. The units and facility are very clean! Very easy to reserve online.
June 10, 2019
Google Public Storage Andrew Valdez
Great experience! Marjorie gave great quick service and made the process very smooth
June 10, 2019
Google Public Storage Samenta Thorne
Great service! Ms. Marjori was helpful and super quick
June 10, 2019
Google Public Storage Claire Williamson
Marjorie was so kind and helpful during my check-in process and made sure I had everything I needed. She was very welcoming and helped me select a storage unit close to the elevators for my convenience. The facility was very clean and secure and I would definitely recommend it!
June 8, 2019
Google Public Storage P Bonner
Jesse was extremely kind and helpful. Storage facility nice.
June 8, 2019
Google Public Storage Marielle
June 5, 2019
Google Public Storage Hannah Parsons
I was so happy and satisfied with my visit. Marjorie was extremely helpful with getting me started with my first storage unit. I will be using this place for the rest of my life!
June 4, 2019
Google Public Storage Chad Rizzo II
Marjorie was great she help me even though she had a customer she was calm n polite. Great job.
June 4, 2019
Google Public Storage Cody Herrera
Ms Marjorie was very helpful
June 3, 2019
Google Public Storage brian bobco
Great service from Marjorie. Very friendly and helpful when setting up my storage
June 3, 2019
Google Public Storage Grace Kucera
Marjorie was so helpful and friendly! Would highly recommend!
June 3, 2019
Google Public Storage David Evans
Mis Marjorie was very nice and very helpful and answered all of my questions
June 3, 2019
Google Public Storage Melinda Moran
Mrs. Marjorie was the best she help me with everything she answer every question great rental service
May 25, 2019
Google Public Storage Jon Armstrong
The move in was smooth and informative, and actually pretty fun!
May 22, 2019
Google Public Storage Alexander Corvin
Great modern storage facility, safe and secure. The manager, Margorie, goes the extra mile and is all about customer service.
May 21, 2019
Google Public Storage Jiyae Lee
Marjorie was great! She was very friendly! We got a great spot.
May 19, 2019
Google Public Storage Ali Naqvi
Jason was awesome! Great help!
May 18, 2019
Google Public Storage Margaret Miner
Sharla showed us around the buildings, helping us choose the right size and location. She was great! A perfect blend of professionalism and friendliness. We would recommend her, wholeheartedly!
May 18, 2019
Google Public Storage Melina Levin
Sharla was super helpful and nice!
May 18, 2019
Google Public Storage Richard Soegiantoro
Sharla is amazing and very friendly and helpful
May 17, 2019
Google Public Storage Jeanne Goka
Magnificent Marjorie. This is the location to store your precious items because the way Marjorie manages this place will make you feel safe, secure and confident.
May 16, 2019
Google Public Storage karly olivares
Marjor was great! Excellent service and great help. Great units too.
May 16, 2019
Google Public Storage Emily Rayanne
Margie was super helpful and respectful, explained everything to us in the best manner possible! We love her and this unit!
May 15, 2019
Google Public Storage Izzy Sims
Marjorie is awesome! Super helpful and prompt. She also does a great job keeping the facility looking spotless.
May 14, 2019
Google Public Storage Lacey Heatherly
Marjorie is very sweet and thorough with her work. She takes pride and kindness in taking care of her customers. She cares very deeply about making new customers welcome and that they are given exceptional service. I greatly appreciated my services today and look forward to using this storage location. Thank you.
May 13, 2019
Google Public Storage Karl Ozaki
Marjorie was incredibly helpful and professional. Check in was smooth and service was great.
May 13, 2019
Google Public Storage Alex Noaks
Incredibly easy move in, Marjorie made the process seamless for us.
May 11, 2019
Google Public Storage Jerry Voight
Marjorie was awesome to work with finding the right unit for me!!! Thanks Marjorie.
May 10, 2019
Google Public Storage Catherine Walvoord
May 10, 2019
Google Public Storage Adam Weisberg
Marjorie was great!
May 9, 2019
Google Public Storage lesley sanchez
Great place! We are remodeling a house in Zilker, so we needed to store just a few things for 8 months close by. Marjorie was so helpful and took great care of us. The facility is brand new and very clean. I would highly recommend this place.
May 8, 2019
Google Public Storage Brittney Nicole
Marjorie is really sweet & helpful .
May 7, 2019
Google Public Storage Sarah Chronister
Marjorie was great!
May 7, 2019
Google Public Storage Brittney Fernandez
Marjorie was extraordinarily helpful. Excellent and efficient customer service. The pricing is great and the units are well kept and clean!
May 2, 2019
Google Public Storage Justin Saenger
May 1, 2019
Google Public Storage Thomas Donnelly
Marjorie - Great experience. Very friendly. Nice looking storage spaces.
May 1, 2019
Google Public Storage Jeff Lewis
May 1, 2019
Google Public Storage Jennifer Delgado
This is place is remarkable. Perfect location, it is so conveniently located. Facility is very clean. And the cherry on top is how friendly the manager Miss Marjorie is! She’s super helpful and kind. We actually went here after being treated rudely at a more expensive storage unit place! Come here first, you won’t regret it!
May 1, 2019
Google Public Storage Retlaw Google
May 1, 2019
Google Public Storage Itzel Garcia-Madrid
The service from Marjorie was amazing!! She was super helpful and friendly!
April 25, 2019
Google Public Storage Abbas Khan
Just opened my first storage facility with Marjorie who is awesome and really helpful. No issues setting up or making payments and cant stress how awesome Marjorie was.
April 21, 2019
Google Public Storage Kathleen Boswell
Mayorie is a delight to work with. Always has a smile and is very helpful
April 18, 2019
Google Public Storage Alex McAlmon
Marjorie was outstanding: fast, professional, & friendly.... she understood my needs!
April 15, 2019
Google Public Storage Raymon Webb
My experience with Marjorie was great very friendly the place is very clean. Thank you public storage, Ray
April 13, 2019
Google Public Storage Kevin Haggard
Jason was a great help! They only have 3 carts so you may have to wait a little while for one on the weekend.
April 11, 2019
Google Public Storage John Burden
Marjorie has been very helpful for my move into the storage unit!
April 9, 2019
Google Public Storage Anna Schatte
Marjorie is an absolute joy!! It's wonderful to experience helpful customer service during a stressful transition of moving and storing items. My partner and I both left with smiles on our faces. Thank you, Marjorie! A+
April 2, 2019
Google Public Storage Alex Pritchard
Marjorie was so helpful and made the application easy! the lace is new, safe, and will be easy to store my furniture.
April 2, 2019
Google Public Storage Olivia Miller
So friendly and easy! Marjorie has been nothing but welcoming and warm for my work's storage needs and she is always sure to give us tips and advice for keeping our items safe and well packed.
March 30, 2019
Google Public Storage Huw John
Marjorie was a delight to work with. Accommodating and organized - she was a charmer ! Thanks for the welcome and reassurance. Brand spanking new facility and great value !! Thoroughly recommended.
March 19, 2019
Google Public Storage Ben Minooei
Great experience at Public Storage in South Lamar! This storage facility is brand new, and Marjorie(Property Manager) is super nice! She is very patient, answered all my questions, helped me find the best unit that works for me, and made great recommendations on how to deal with the moving company when they deliver my stuff and how to protect my furniture from moisture after delivery. I recommend this Public Storage to anyone in South Austin, and Marjorie is the property manager to take care of you and answer all your questions. Thanks!
March 16, 2019
Google Public Storage Enrique Belaskes
Liane and Marjorie are the best. Today I received the best customer service ever. Thanks you guys!
March 7, 2019
Google Public Storage Amy Ibarra
Great service and well location...ms.marjorie is a great employee treated me with understanding and respect I totally recommend you going to this location.