Public Storage Self-Storage Units at 6726 Bee Cave Rd, Austin, TX
Mon-Sun Self Service - online & on-site eRental
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Indoor & Outdoor Storage Units
- Small, Medium & Large Storage Units
5'x5'Online only price$ 66/moSmall 5'x5'
$ 66/mo $88Best Price LabelHurry!
- Climate Controlled
5'x10'Online only price$ 90/moSmall 5'x10'
$ 90/mo $120Best Price Label
- Climate Controlled
10'x5'Online only price$ 94/moSmall 10'x5'
$ 94/mo $125Best Price Label1 unit left!
- Climate Controlled
10'x7.5'Online only price$ 118/moMedium 10'x7.5'
$ 118/mo $157Best Price Label
- Climate Controlled
10'x10'Online only price$ 139/moMedium 10'x10'
$ 139/mo $185Best Price Label
- Climate Controlled
10'x10'Online only price$ 146/moMedium 10'x10'
$ 146/mo $194Best Price Label1 unit left!
- Climate Controlled
10'x10'Online only price$ 169/moMedium 10'x10'
$ 169/mo $225Best Price Label1 unit left!
- Outside unit
Nearby Self-Storage Locations
Self-Storage Near Austin
Resources from the Help Center
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Northwest Austin Storage Units Near Highway 360
When looking for self storage in northwest Austin, Public Storage on Bee Cave Road is a great storage rental location.
Located a half-mile west of Highway 360 and less than 10 miles from downtown Austin, it's a convenient facility for customers in the Lost Creek, West Lake Hills or Barton Creek areas.
When hanging out with friends and family for barbeques, boating trips or some swimming at Emma Long Metropolitan Park, a 5x10 storage unit makes grabbing all the necessary gear easy as can be.
Valley View Elementary School families can clear out the garage and a few messy bedrooms with the help of a 10x20 storage unit, while a business getting ready to relocate off of Lost Creek Boulevard can use a 10x30 storage unit to keep all inventory, supplies and equipment in one convenient place until it's time to reopen for business.
Indoor storage units, outdoor storage units and climate controlled storage units come in several different sizes, providing customers with plenty of options of cheap storage units.
The gated storage area features a keypad for customers to enter an access code. Inside the rental office, open 7 days a week, moving and packing supplies are available for purchase.
Public Storage is thrilled to be able to offer Austin customers affordable storage solutions throughout the year.
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 253)
Justin did a great job. This location is very clean.
Bob is awesome. Super helpful and great customer service!
Safe and secure. Bob is great and super helpful. Would recommend to anyone.
I think I remember her name as Susan if not mistaken but she was very helpful , and very polite and welcoming , good southern drawl haha
Susan was amazing, she made sure I was getting the right size storage at a great price!
I had an amazing experience at this location! The prices are reasonable, it was professional and the unit was clean. The lady that helped me was great! I think her name was Susan, she was kind, very helpful and even made me laugh which was nice after a long day of moving!
Brandon is the absolute Best he found a unit at this location closer towards my house. He is very friendly, quick and efficient.
Brandon is one the greatest employees Public Storage could ever have I thank Brandon so much for making my move I nice and easy. Thank you again Brandon
Brandon and Aurora both helped me out they are some of the nicest people and you can tell they take pride in there work. Thank y’all again Brandon and Aurora.
Aurora did a great job
Great working with Aurora
9/17/2022 Public Storage, Inc. is an admiral paradigm for American Corporations in general: Hike your fees exorbitantly using a Bait-And-Switch technique; make your bureaucracy impenetrable to valid complaints; hire poorly trained employees for minimum salary and squeeze all you can out of them; and polish your reputation whenever possible by scrubbing your Google reviews. Here is my experience with Public Storage, Inc.: the low rates they initially provided rapidly escalated to $337.00 per month and, before I left, they were going to go up to $411.00 per month for a 10 ft. x 10 ft. storage space in Austin, TX—not New York City; the door to my unit was broken and I couldn’t raise it by myself–I reported this on 7/14/22 and when I left on 9/16/22 it was still not fixed. The mover and I had to raise the door using a 3 ton hydraulic floor jack and a 7 foot 2x4 to keep if from falling on us. They are slow to return phone calls if they return them at all. If you have money to burn and you really don’t need access to your stuff—don’t give it away–give it to these guys and they will charge you outlandish prices and provide zero service when you have a valid problem. Don’t look for remedies in the law. They change their corporate name and registered agent (i.e. the company’s local lawyer) so frequently that the Texas Secretary of State office could not penetrate this Shell game. I would only recommend Public Storage to someone you hate. Matthew E. Masters, Jr., MD
RJ was so helpful! He worked so hard to help me figure out what would be the best option. Very happy with my experience here.
RJ was very helpful
I needed a quick storage unit for a few months. RJ helped me on many occasions while I was there (lost key, move in, move out etc). He was attentive and helpful.
RJ & Bob we’re super helpful today!
We started using this storage facility over four years ago while remodeling our home. Expensive but not too far from my office and home. For over a year the lights were not working (seems like it would be an easy thing to replace the florescent bulbs) but we can't get them to call us back, set an appointment or notify us when “the maintenance person” is on the premises (apparently unpredictable). The suggested solution was for us to leave our keys with them. We have never missed a payment, but recently the cc we used to autopay expired, and they were quick to contact us. They were not interested in my concerns about the lights but only in getting paid. Today i went to the storage facility to take care of things in person (and again ask about the lights), but no one was there even though it was supposed to be open. Since i was there i decided to check our stuff. "Access denied..."check with management". So quick to lock you out but slow to maintain their part of the business arrangement. Maybe it is time to end this one-sided-arrangement and maybe a complain to the BBB is in order. Oh, did I mention that we were recently notified about a price increase!
Brandon was helpful
I recently had an excellent experience at public storage on Beecave Road. RJ, the manager….was very professional and extremely courteous upon my visit. The facility is in excellent condition and RJ walked me back to the unit that I rented. He was very knowledgeable and thorough in explaining the hours of operation and overall regulations of the facility. Thank you RJ for your professionalism and your enthusiasm!
Brian has great customer service. I would highly recommend him to anyone.
Brian in front office has great customer service!!!
Manager was extremely rude and stole money from me. Asked to speak with a district manager, no one ever responded.
Brian is one of the best customer service reps I have seen in recent years. He let me know how everthing worked, gate access, loading elevator, passcodes, etc. I have never rented storage space before, so everything was new. Thank you, Brian and Public Storage, for making it easy!
Bryan was great to deal with!
Rj was very helpful with me today
Brian in the front office was very friendly and has exceptional customer service. The property has never looked so clean every time I drive through he is always cleaning and asking if anyone needs assistance as he passes by. I'll continue renting from here and send friends and family here to rent.
I've been working on clearing out our storage unit for the past two days, with more work ahead the next two. Brian has been absolutely outstanding in answering my questions, providing assistance and suggestions and taking a genuine interest in my experience. He is an outstanding representative for Public Storage and his customer service could not be better. Sorting through belongings and moving is never a fun experience, but Brian has made it far better and he has exceeded all expectations. I could not be more impressed with him.
RJ was wonderful!
Brian was really a big help with helping me get my storage unit, I recommend coming to the location.
Upgraded to 5 stars because of a man named Leon who was exceptional and really stepped to help out. My man RJ was super helpful in helping me get access to carts because drive-up units don’t have access to carts. Hopefully Public Storage management can figure that one out!
Couldn't have asked for a better experience. Leon qent above and beyond helping us out and making sure we had everything we needed. Can't thank him enough for making a normally stressful situation a lot easier with great service.
Wonderful experience! Maria has impeccable customer service skills.
Very fast and efficient service, also pleasant staff
Very secure, lots of space, and quite convenient.
Maria has been wonderful and very helpful.
Excellent customer service from Maria! Thank you for your professionalism and attentiveness. We are so impressed with your dedication to ensuring we are happy with our storage unit. Thank you Maria, you are AWESOME !!!!
Excellent experience with public storage on Bee Caves. I was moving and the movers left a bunch of our things on an elevator at the facility. The next day Maria called me and said she thought she had found my things. I couldn't believe it. How did she track me down? I was so happy to have my things back. Many thanks to Maria!
Exceptionally great experience getting my unit established. Maria was hands down the best customer service I have received from anywhere in a long time. Very happy I chose this Public Storage.
Awesome place for a tractor trailer to deliver to. Easy to back in. Elevator right there. Highly recommend this place.
Maria , property manager at the fantastic Bee Rd storage . WOW no words to express the kindness and gratefulness I have for her. Talk about a lady that goes above and beyond for her clients, the property as well as the service providers making deliveries . Turned my frown upside down and saved the day :) A million thank you's
We were in and out, and Maria was very helpful with the gate and directions around the facility
I am a professional mover and I went there to pick up a customer that was moving to Florida and Moria the store manager went out of her way to help me. My truck is a 18 wheeler and I would block her entrance center to the facility if I parked my truck there. Moria called her manager and got authorization for me to block the entrance gate. Normally I would have had to rent a smaller truck to do the job but since she went out of her way to help me she saved me time and money. Thank you ..
Beware of the opening and closing times. They close at 9pm. They will allow you enter before hand but you won’t be able to use the elevator. Clean facility though.
Very clean place and nice Gm . She always have a smile
Customer service is excellent. And facility is clean. Thank you
Maria in the office is always so helpful! We are in and out of the storage unit weekly, and she always makes sure we have everything we need. Everyone from our company enjoys her!!
Maria, the manager and Brandon, the weekend relief manager were amazingly helpful and kind when I needed to vacate my units. They went above and beyond to make sure I was well taken care of so I didn’t have to have another month’s rent. The property is extremely, extremely secure, clean, and easily accessible to the surrounding neighborhoods. We originally had to get extra units for interior design and architectural materials that need to be stored before installation and everyone has always been very helpful and found us reasonable units with easy access. Not only Is Maria extraordinarily service focused for Public Storage but she's one of the nicest people you'll ever have the opportunity to know. Brandon, as well, exemplifies the best in good management and client support. Great people helping you take good care of the things you treasure.
Very pleasant atmosphere.very knowledgeable
Staff was fast and friendly lucia was able to answer all my inquiries about the units they have and what would best suit my storage needs.
Brandon was very helpful in answering questions and opening up access for a cart for me.
This location will never have my business again. They don’t have a dumpster that they will allow you to use as a customer. It doesn’t seem like a lot to ask for cleaning out and organizing to have access to a dumpster at a place you’ve invested a large amount of money in over the years.
Stopped in to purchase some moving supplies and Charlie was very friendly and helpful in letting me know exactly what I'd need! Will definitely consider this location if I need storage in the future.
Charlie was the best. Incredibly helpful and friendly. Great followup!
Everything else is great, except I was forced to buy insurance. I should have been informed of that when i was making an online booking. I had no choice after making the decision and movers ready to bring stuff in.
Stopped in to buy a few boxes and Charlie was super helpful!
Highly recommend this place, I couldn't find the right sized box but Charlie helped me figure out how to properly package my items for my upcoming move, a super helpful employee!
Debbie was wonderful to work with! Excellent customer service!
Booking storage was so easy. The manager, Deb is fantastic!
Debbie is awesome! She helped me select the correct size storage unit and made the rental experience a true delight. Thank you!
I want to thank Deb for her 5 star service in helping me resolve an issue. She worked through all of the issues and consistently stayed in touch. Truly white glove service. I appreciate that level of service.
My family has rented about 5 different units at this location over the past two years. The process of renting new units and vacating units is very straightforward. We never had an issue and have received excellent customer service from the on-site staff.
I have been facing many problems with my storage unit. I had many questions and Deb was able to be honest with me and give me the most information I could get. She was very kind and understanding. I hope that every employee that works here is like her. Thanks for your help Deb!
Deb was there and ready when I showed up right as the office was opening! She was very helpful. This location is everything I need in a storage facility--clean, well lit, and air conditioned.
The process was super quick and she was very friendly!
Debbie was a great help and very professional.
Debbie is AWESOME!! Very friendly, knowledgeable, and showed me the perks and savings!! Keep up the awesome customer service!
Keith is great, thank you
Debbie was great! Credit card had changed and she was great about helping sort everything out. She even managed to get me a discount on the space! Thanks!
Deb was super helpful, and knowledgeable about online problems I was having. She stayed late to help me even though my units are not at this location.
Deb was great. Very helpful, professional and personable. The facility is nice. I highly recommend her and the storage facility.
Debbie is super helpful. I highly recommend asking for her by name.
Deb is the best - so helpful and responsive - would highly recommend her and this Public Storage location!
Great location with top service and security from Debbie!
Beware of a BAD MOTH PROBLEM! We rented for a few years while we were doing a to the stud remodel and stored clothes in proper "wardrobe" boxes - including several business suits, coats, sweaters, wool blankets and a tuxedo. When we moved out and got our clothes home, every suit/tux/sweater had been eaten by moths and we had to throw them out as well as sending anything we could keep to the dry cleaners to kill any eggs. Luckily, a rug storage bag saved a valuable wool rug we had rolled up. The cedar sachets we had in the box didn't help. Their "storage insurance" would have been worthless, as it only protects up to $250 in vermin damage and has a deductible on top of that. I discussed with the on-site manager several times and was promised a call back or email and heard nothing. We lost several thousand dollars of clothing while paying them monthly storage fees.
Deb is super helpful, highly recommend this location! Great customer service.
Deb the property manager is Receptive, accommodating, respectful and very helpful with out of state storage business. She is very knowledgeable in what she does. I can recommend friends and family to her storage facility at Bee Cave Rd
Awesome service and facility. Wouldn’t go anywhere else.
Manager at this site is always so pleasant and easy to work with. Nice and clean facility also.
Went in today to transfer a unit. Deb was outstanding in helping select the size and location of my new unit. She was also very time efficient, courteous, respectful and took the time to clearly explain everything to me.
Debbie was professional and helpful. I strongly recommend using this facility.
Deb was such a great help on my recent move and rental of a storage space. She helped me pick out a great space and I found her advice on packing materials to be especially helpful. She really made a difference and is a great representative for the company.
Thank you Amelia for your patience and taking the time to answer all my questions regarding the size boxes and storage I needed. I will recommend Public Storage to my family and friends.
Very friendly staff. Amelia made me feel welcome and I have confidence that my stuff will be secure here.
Amelia was so personable and approachable! I’m very shy but she approached me in a way that made me feel welcomed and got me the right boxes I needed for my move.
Deb is very professional and goes above and beyond to make sure the customer is well informed! She is very efficient and helpful! Great experience dealing with her and Public Storage!
Stopped by to look at storage units and Deb was a huge help! She was friendly and explained everything about the location. The Bee Cave location is easy to get to and is very clean. It’s also open 7 days a week.
Long-time customer who can't say enough good things about the location, facility and staff, particularly Deb. Thank you for going the customer service extra-mile for me!
Superb service! Great flexibility with move in. Deb, the manager is always been extremely helpful. I would recommend to anyone in the area for short or long term.
Great experience with storing my belongings here for the past year. Clean and easy to work with. Good auto payment system.
Convenient location, clean spaces and friendly service! Deb is very helpful.
We've been using this facility for several years. The management team is alway great, but Debbie has been super-helpful these last weeks. Thank you!
Very nice and professionally run site, staff is very helpful and friendly.
DEB is awesome and a great asset to the facility! The location is great, clean and well lit. I feel safe there and know my items are well kept at Public Storage. Thanks all!
This is a great place! Debbie was and excellent communicator, very professional and organized. They really worked with my and my changing schedule. Highly recommended!
Deb at the front desk gave me great advice on keeping up with my payments.
They have reasonable prices on climate controlled storage. Management went above and beyond to help me get the right storage unit at the last minute. Kris and I hit it off, she treated me like family and provided excellent customer service.
Debbie went above and beyond to make sure I was happy with my unit. Customer service was A+. I’ll happily continue to rent storage from Debbie at Public Storage.
Staff is very friendly. Debbie was very helpful to help resolve service issues
Debbie went out of her way to resolve some billing issues in an unusual situation - I appreciate her taking the extra step.
Deb was so thoughtful and helpful in assessing my storage needs - she went above every property manager I have ever dealt with. Public Storage earned their 5 stars !
If I could give 6 stars I would- wonderful service. Debbie does a great job explaining the process and operating a clean efficient location. Great experience
Debbie was incredibly helpful, answering all my questions and helping me find the exact space I needed. Truly 5-star service!
Deborah was such a great help with my move out process. Public Storage is efficient and very affordable.
Debbie is very friendly great place to store your stuff ,covered parking is great for the summer heat and never need to worried about the rain either. Staff is wonderful and very helpful
Deb is awesome! She really cares about her customers and treats them like family.
Deb was so helpful and informative. I haven’t used our unit in a while and now have large need to use it. I had many questions and Deb answered them for me. Thank You !
Awesome place!!! Customer service is outstanding. The ladies there are very friendly. Debbie and Jen are amazing reps!!! I recommend this place.
Came in to buy some moving supplies, Brittany was very helpful!
I did everything over the phone and by email from 1300 miles away. I pulled in and within 15 minutes I was unloading my truck in my space. Awesome service. I had nothing to worry about and after the drive, it was nice to see something go so right. Well done!
Debbie is super friendly and helpful.
Deb was extraordinarily helpful in facilitating a change in unit possession and made setting up the paperwork and billing so easy. Really patient, efficient management. Highly recommend.
Deb (the Property manager) was great! Fast and friendly service
Fantastic service! Deb was great! I would rent here anytime!
Thank you for being knowledgeable of my individual account in helping to get my rate lowered.
Debbie was very efficient and helpful. Also, was very fast!
Deb was a huge help today!! Thank you.
Very great experience- my belongings remained in a clean, safe, cool/dry unit for a really great rate! Miss Deborah was very communicative the entirety of while I rented out a unit, and was able to not only answer all my questions, but also provide assistance when I made a request! A very personable, organized location- I would definitely trust my belongings here again.
Thanks Debbie for all your help and great customer service
This place is great - clean and well run. Debbie is very helpful and efficient!!
Had a great experience. I got a 2nd story climate-controlled unit to use as part of the house moving process for my family.
Deb was great. Property 08490. Thanks for the help.
Debbie did an outstanding job of explaining everything about the units and although her property 08490 was filled for the size we needed, she called an adjacent property and found a unit for us. Debbie is outstanding!!! Mike & Susan O’Donnell
Debbie has made our temp move a breeze. We had many phone calls to her and she has been so very helpful!!! Moving is stressful- she has understood and given us great advice.
Have two units here. Deb is always helpful and pleasant to deal with.
Deb at the Bee Cave Road store was extremely helpful. They also make the best moving boxes!
Debbie was such a pleasure to work with. I needed a unit badly and she got me set up quickly and with ease!
Moving can be so stressful, but Deb at Public Storage went above and beyond to help me find the right storage space, juggling several units to get it done. Not easy in a boom town like Austin with the property at near capacity. After the move was finished, Emilio subbed in to wrap up the final details.
Debbie at the Bee Cave Road store is the greatest. She helped me with a particular problem and resolved it quickly. 5 stars.
Excellent facility with very helpful and knowledgeable staff. Thank you!
Deborah and Kia provided excellent service in setting up our 2 storage areas.
Deborah helped me with everything in less than 5 minutes! Amazing service! Thank you.
Deb was very helpful and kind. I have been a cubs timer since 2014 and have no complaints. Very clean and easily accessible.
Came looking for a large storage unit and was helped out by Debbie who was extremely helpful and resourceful in my getting a unit that was more actually what I was looking for.
Kia was quick to help me and very friendly. She actually was on a lunch break, but rather than tell me to come back, she helped me instead. Thank you Kia!
The woman who checked me out was Fabulous. Quick and simple.
Louie was a tremendous help and a great person to wrk with. Highly recommended!
Louie was very helpful with getting my unit and informative with my lease agreement. Very easy to work with and answered all my questions.
Luanne was super helpful in getting me out of my old unit and into a new one on a critical timeline. ‼️👍🏻
We have been using this public storage for a number of years and the staff never disappoints. Louie and Luanne rock!
We applied for a unit online, showed up and Louie took care of the rest. Great guy, great service, clean facility. A seamless process handled quickly and professionally. Highly recommend this location.
Was looking for a spot to store some spare furniture and Mr. Louie helped me out with all my questions and made me feel confident that this is a business I can trust!
I went to your store for shipping supplies. I was helped by a very friendly assistant, Luanne. She was professional and very knowledgeable. I will return to her for future needs.
Louie was super helpful!
Louie provided me with excellent customer service!
Location had exactly what I needed and Louie was friendly and even helped get my boxes to my car.
Came to look at a unit, Louie provided me with excellent customer service. Will definitely rent here in the future
Adela was accommodating and professional, I loved working with her! True customer service!
Ashley was terrific in helping me choose the appropriate storage unit, and processing my rental agreement. The facility is well situated, and very convenient.
Excellent custumer service, highly recomended. Thank you to Lauren and Ashley for always being very helpful.
Very difficult to enter or exit. Heavy traffic
Excellent service from Ashley Clean and easy on and out
Always cool and clean!
Easy process, Ashley is awesome!!
Very friendly and knowledgeable staff. Clean units and good location.
Had an appointment with the manager. She was very helpful with what I needed and answered all my questions. The storage space and facility are very clean.
This location is so clean and very well maintained. The employee is so helpful and corteous. Thats how you can tell that management is good.
Good front office service. Elevators are slow.
Ashley was Awesome and very professional and helpful and understanding! Thanks!!!She made me like Public Storage! Thanks
Courteous and efficient service. Very clean storage facility.
Courteous helper, lots of rules, person great but the user friendliness does not stack up with the competition.
Had an absolute great yet easy experience. Ashley was beyond helpful and really helped our day run smoothly! Outstanding customer service along with very informative when it came to any questions or concerns we had.
Very clean and well managed facility. Extremely friendly management who are very helpful. Only hesitation is I didn’t need the storage long.
Ashley is very friendly and helpful.
Nice place and clean the manager Ashley does a great job. Highly recommend
Great staff! Ashley the manager had been very helpful the past couple of days as we are reorganizing our storage unit.
Great service, very personable and helpful!!
Lauren, at the West Lake/Bee Caves Rd. location was wonderful. I found the facility well maintained and clean.
Lauren is fantastic! Very easy, no-hassle move in. Clean facility. Great experience.
Excellent experience. The whole process to sign up was painless and efficient. I needed a storage unit on short notice, and Public Storage delivered. I particularly commend Lauren at the office for her efficient help, from scheduling an appointment to show the units, to giving me clear choices, to explaining the options and access rules to help me sign up. Truly a class act!
The manager Lauren was very kind and took the time to explain everything. She is one of a kind.
I had an emergency and have to move my belongings right away with all the stress that it implies. LAUREN was a great help and made the transition smooth
Lauren signed me up for a storage unit today. She was professional and thorough and, given the paperwork involved, quite efficient. The facility appears to be clean and well maintained.
Lauren and Public Storage on Bee Caves have given me the best offsite storage experience I've ever had. I was renting a large 10x25 unit but wanted to downsize significantly to a 10x5. Lauren made the entire transaction easy by handling the transfer paperwork mostly over the phone. She made available to me both units for a couple of days to give me plenty of time to transfer everything. She also made available to me temporarily an extra lock, dollies, and furniture movers so that I didn't have to buy these things myself. Lauren even arranged to give away a table and chairs that I no longer wanted! The units are very clean, the climate control is stable, lighting is good and safe, and you can even unload and load your vehicle under shelter from rain and other bad weather without ever getting your belongings wet. If you are looking for high quality and service-oriented storage in West Austin, this place is definitely worth it!
Thanks Lauren for great service!!
The folks her couldn't be nicer or more helpful, and the facilities are clean and safe.
Thank you Lauren for all your help and courteous setvice!
Lauren was very personable and a pleasure to work with. She was thorough in going over everything with us and although we were there at a busy time, she did not rush us through and was very polite to the customers waiting.
Excellent location and facility but a bit pricey.....very personable young lady who is very knowledgeable of details needed....we appreciated the security afforded....
Staff is exceptionally friendly and helpful. Facility is clean and in good shape. They are easy to work with and I would give the facility and staff 5 stars. I would definitely rent here again. I removed a star on the overall rating because I don't appreciate the Public Storage corporate practice of getting you in, then jacking up your rate bit by bit (mine went up almost 50% in 1.5 years). I'm sure they all do this, but it's worth planning for. I just changed units during the winter months to bring my rate back down - the monthly rate is substantially less expensive in winter. I'm sure it will rise again, but it saved money for now.
Gerald and David have top shelf customer service! They treated me like family and so kind in helping my with my reservation!
Hello, I reserved my Unit online and Gregory called me immediately with his friendly voice. My experience at Public Storage with Gregory was very much a 5 Star rate! He is knowledgable, personable, and a very thoughtful person. Thank you Public Storage for having Gregory there ! 🌟
We've been at this Public Storage unit for many, many years and have had no issues and everything has been outstanding. I would like to say that the Manager, Gregory really goes above and beyond any needs that we have! He's super helpful and is always in the loop - seriously, he's been amazing! I'm sometimes at the storage facility by myself sorting through things and I always feel safe. I know what we keep in storage is safe and there are no worries whatsoever! Definitely get your next storage unit here! You won't regret it!
Great experience renting a unit - competitive price, easy process, and clean facility. Gregory was awesome and even called a week after renting the unit just to check in. Thank you, Greg!
Rented a unit a month ago and there are 0 complaints. The guy who works the front desk on the week days was very helpful and found a perfect storage unit for me
Long time customer continued great service clean and easy to navigate! Gregory at the counter was super helpful!
Lauren was very friendly and attentive to my needs. Would come back again.
Wow -- Believe the reviews -- Greg was truly fantastic! Just moved out after living overseas for the past 5+ years and every interaction I had with Greg was nothing short of positive and super helpful. The facilities are great -- clean, safe, accessible (not just hours - but also for a large moving 24-foot moving truck) and easy. Lots of carts and elevators. But what sets this aside is that unfailingly, over multiple years, every time I had a reason to connect with the office - whether via email or phone - they were super responsive, helpful and courteous. From move-in to move-out and every time in between, GREG was/is a rockstar. Cannot recommend this facility and service more highly.
I bought some boxes today and Gregory was very helpful and polite.
This place rocks. The manager Gregory knows his product. Saved me money on boxes. Definitely will be back.
Greg and Blade were courteous, professional and helpful in setting everything up for my unit rental and explaining the terms of the contract.
Want good customer service? I got it & MORE at the Bee Cave location in Austin. I was very fortunate to have Lauren assist me with my needs. She was very helpful..knowledgeable & accommodating in every way. She was very pleasant & I will certainly recommend Public Storage to my friends. Please let Lauren know how valuable she is to represent such a great company & display the qualities she has of giving excellent customer service.
Neat, clean and great service. Greg was very helpful, knowledgeable and efficient. Bonus: awesome web rate was better than all other storage facilities in the area (we shopped around). Well organized, easy access once inside the parking lot (otherwise traffic access is not great at rush hour). Overall looking forward to a great experience. We'll see how it goes when it is time for cancellation.
Gregory and Lauren were very helpful. Moving in was nice because you can drive right into the building and park by the elevators in a covered area. The elevators were big enough to carry my 8' workbenches. There is also a clean bathroom on the premises.
Gregory stayed late to help me and was very accommodating!! He is an awesome employees and public storage should be grateful to have him!
Lauren was very friendly and helpful. Clean and convenient location with easy access
First rate! Majorie is the best at setting you up with what you need!
The staff here are professional, friendly and customer centric. My first experiences with Greg made me hesitant to count on another employee to help me. Enter Marjorie Mosely!! Despite the challenges of my situation, she spent the extra time to be sure she provided EXCELLENT customer service. Thanks to both Greg and Marjorie for making this process easy!!
Stopped by today to pick up some boxes and packaging material and Marjorie was working. She is the nicest and most pleasant employee that I have run into in along time. She is a happy person and it reflects wonderfully on your business. Keep up the great work Marjorie!!
Greg was great, I was freaking out with some last minute moving needs... Greg kept me sane....he was very helpful with resolving my needs and not allowing me to stress..... great experience..... thank you so much !!!!
I contacted this location the day after I had moved cross country to Austin. Exhausted from our move, I started my reservation online to hold a unit. Marjorie promptly followed up with me to confirm she had received my request to hold a unit and was extremely helpful and knowledgeable about the units. I went to the office to finish filling out paperwork and also met the property manager, Greg. Both were very warm, welcoming, and willing to go above and beyond to make sure I was taken care of. As the first company I have done business with in Austin, I was very impressed!
Angela was very pleasant and quickly got me setup with a storage unit. The facility is very clean, the elevators are large so it is easy to move furniture, and the climate control works well.
The security system, A/C and lights are broken throughout this location. Don't store anything valuable here. It is not climate controlled. It is not secure.
Angela was quite nice.
They were super helpful! And even when I was late for my appointment, they called to remind me and were really nice about it.
The tenant (Angela) was fantastic. She was able to help me select a unit for the best price out of any other public storage location I had spoken too. Plus, she's very friendly and outgoing. Moving sucks. A lot. But the customer service here made it easily the most enjoyable experience I could have imagined for being at a storage unit facility.
Angela was a life saver. Such a friendly person and did everything she could and went out of her way to help our family find a good unit and get moved in on time. Truly a rare thing these days to find someone this helpful.
Angela was a great help when I was looking for box's an didn't now where to start ! Thank you Angela
Stop by the storage today to look at prices an ms angela help me alot and was a great experience
Angela is amazing! Great customer service, she is always ready to help out and has a smile on her face. Clean, well-lit, and secure. Friendly service.
When searching for prices on boxes, tape, etc. Angela was very thorough on pointing out and letting me know the prices of the products I required. Her service and knowledge of what I needed as a customer was beyond a typical employee. Thanks for her service.
Angela has been very helpful I have rented two units at this location. Angela always has a smile and really cares for all her customers. Angela is simply the best.
Angela is the best!!!!!!!
Angela was amazing. She made our moving process less stressful. She made me feel at ease. She even helped us save money on our storage units.
Came in this morning in a rush trying to get last minute packing done. In a panic I went in to buy boxes and Angela was extremely helpful, she assisted me quickly and she was very helpful and courteous. Not only did I walk out of there with what I need thanks to Angela but I left with a smile and feeling better.
I came in to purchase packing supplies nathaniel barry was an exemplerary employee. His attention to customer service was great. I would highly recommend this place.
The main reason I rate it high is due to the professionalism and great attention I received from Kareena, the lady that waited on me when I was there. She is awesome!
Angela is AWESOME. She is very knowledgeable about the facility and works hard to find you the best rate for your needs. My storage unit is clean and well-lit, and the security and convenience is great. I had such a good experience, I referred my Mom there as well. Thanks, Angela!
I had been struggling back and forth with property manager and customer service to resolve some issues with our account for weeks! So, I came to the property office and Landri was on site...I explained what was going on and right away with no hesitation, she pulled files, made calls, verified information and made the necessary corrections to our account. If I could, I would offer her a job with us! Great customer service...way to go, Landri😀
Angela provided me with great customer service . Property was exceptionally clean and i was satisfied with the price.
Me and my parents stoped by public storage the other day and Angela helped us she greeted us with a simle and helped us so much by suggesting exactly what we needed. Angela really knows her stuff and you can tell she enjoys what she does.
Public Storage storage units are a scam! Their rental prices go above list prices more & more as you stay longer. Don't fall for the $1 crap, it's a SCAM! #bbb
I Have Been A Customer For 6 Years And I Would Recommend This Location. Come See Angela she is the best and will walk you through the the process with ease. She really knows her stuff. The facility is clean and did I mention the best manager :)
My experience with public storage was nothing less than amazing. I really did not expect the level of customer service that was exhibited from Angela. She was a wealth of knowledge, always a pleasure to deal with and displayed a genuine care for my needs. As someone who is a manager in the hospitality industry, I am very aware and observant of customer service. I am extremely critical of the service that I receive. Angela represented herself and the brand, Public Storage, exceptionally well. She did so to the point that I tried to recruit her to join my team. Regrettably, for me, she declined as she expressed a desire to grow within the company. I certainly hope that works out for her. If I ever need storage in the future, Public Storage will be my first choice.
Angela is courteous and helpful. She made the process easy
Gracias por toda su ayuda! Angela eres muy especial! Muy serviciales con todo! Excelente servicio.
Angela was awesome! I went to the 3 storage places that were in the area and she was very polite and helpful so we chose Public Storage. Highly recommended.
Angela is the BEST! I love using this location because she makes everything smooth and easy!
Excellent service, very professional!
Angela has a quick smile and a great attitude. Today I stopped in with a leasing question and she had some very helpful suggestions. She took her time and made sure she covered everything I needed, and I was completely satisfied with the result. I highly recommend this Public Storage location specifically because Angela is the manager.
I don't remember her name honestly... yiikes!! But I came in a few days ago and she was absolutely amazing and completely non threatened by the fact of a "dark creepy storage unit" why aren't you carrying a bat or a mace or anything?!! She was extremely helpful in getting me the right unit and I got a great price and she was absolutely friendly and extremely helpful. YOU should totally rent from here because this was the absolute best customer experience I have ever had. You just don't want to deal with rude annoying people or a holes? come here she is a sweetheart and will help you get the right sized unit and it'll be a fun process because she is amazing!!! but ya touring people around she needs pepper spray... just saying.
Extremely well run, easy to access, and very clean. Angela is the absolute best, so helpful, accessible, and always ready to help her customers. A++ service !
Just a quick stop to purchase moving supplies. Angela was very friendly and knowledgeable about what would work best for me. I purchased a house PAK that included everything I needed, and it work out great! Thanks Angela you saved me time on getting my needs met in one stop!
I called to change my reservation and they were very helpful with information and getting the least expensive solution. Angela helped me. She was very helpful from the first phone call all the way through to my move into the storage unit. She allowed me to look at multiple unit sizes prior to my move in even though I had already selected one online. I was in a rush to get to work and she opened a little early so that I could get a head start. I am very happy with my experience with Angela and I am positive it will be the same when I am moving out. I highly recommend this location for Public Storage and definitely ask for Angela! She's the best!
The best! Angela goes out of her way to assist anyway she can. She's come to the store, late at night, to open the gate, when there was in issue. Things fail constantly. It's how the employees handle it, that make it positive or negative. I wouldn't use any other facility!
I stopped by this Public Storage in hopes of getting some moving supplies and thanks to the help of the employee named Angela i was able to find good deals on the supplies and even great advice for my move. The knowledge and professionalism of this employee was wonderful and on my next hop in, i hope to have such a great employee again if not the same employee. c:
Great clean secure property, outstanding friendly helpful service from Angela! A plus.
Our company's move was made so much easier with the excellent assistance provided by Angela, from start to finish. She patiently toured us through different sized units, adjusted our reservation to best serve our needs, and followed up with us through to move in date. Angela loves what she does and it truly shows!