Public Storage Self-Storage Units at 5624 Highway 153, Hixson, TN

Great experience at this facility today. Keith was very helpful.

Keith Smith was so helpful and fun to talk to when we loaded today. I really appreciate employees with life experience and understand the importance of customer service. He's a keeper!

Anya was great and very helpful!!

Cara is awesome place is great

Took less than five minutes to get what I needed done. Very friendly staff, couldn’t have gone better!

I called this business to get information about the rentals and the staff was so kind and polite. I spoke with Beth and she was very helpful and went above and beyond to answer my many questions. Thank you Beth! I look forward to meeting you in person.

You will not regret using Public Storage on Highway 153 in Hixson Beth is the person that runs this facility and she is the best she is so accommodating I cannot tell you how awesome she is. She makes it really great using this facility.

Friendly! Helpful

Ms. Loretta did a fabulous job at getting us settled into our units!

This public storage is great I had excellent quality service with prompt details of what I was renting I would recommend using them.

Loretta helped us get all the details figured out so we had an easy move in. Thanks!

Great experience with public storage. Give Beth a call and she’ll be happy to help you out!

Called to inquire about a large unit that we will need in about a month. Beth, you were super nice and helpful. Answered all my questions and made the process so easy! See you in a few weeks!

Very friendly staff. I usually talk with Beth. She's very sweet. The property is always clean and has great prices.

Outstanding Customer Service ! I was in and out in a matter of minutes. I signed up on the website, did all my preliminary paperwork, walked in and was able to get my gate code, then I was off to my space in less than 5 minutes. The manager then went out of her way to insure I found my unit, and then welcomed me to the facility, she made sure to share her personal phone number with me in the event I had a problem after hours. She made sure I knew that she would always be available to help incase an issue were to occur. I’d strongly recommend this Manager, and her location to anyone looking for a storage unit In Hixson.

Beth was very informative, and was able to answer all my questions

The on-site manager Beth was above and beyond in customer service, and politeness.

I’ve been here 5 months And property manager, Beth, been very respectful, polite, and greet with a smile!

Great customer service and friendly management from the great Beth!! Helped me get a unit few days later needed a bigger one and helped with no problem 👍🏻

Great service. Beth and the other employees are nice and very helpful.

The Hwy. 153, Public Storage in Hixson TN., Is awesome! The ladies, Beth and Loretta are the best. Friendly and Helpful!!!

Coming from another state and having to adjust the move-in date was a worry, but the crew at Public Storage were very helpful and patience with changes in plans. Beth and Loretta went out of their way to be sure we'd have a space a c ailable.

Great experience using the public storage on 153. Convenient and budget friendly. Beth was excellent as well for when we needed help! Will use again!

I recently rented a storage unit on Hwy 153. Beth, the manager, made the checkin process so easy, and she was very informative on using the app to pay and access the gate. Beth made sure that I liked my unit and location, and she went the extra mile to make sure my rental experience was a happy one. I strongly recommend Public Storage for the ones who need some extra space in their lives.

There was a request put in to cut my lock by January 8th but I have not received an email that this has been done. When will it be done?

I have to say that my experience with public storage employee Ms Beth at hyway 153 in Hixon TN has been nothing more then extremely pleasant. Ms Beth is always considerate and friendly .She is always pleasant and has a great attitude and pays alot of attention to her customers ..I enjoy talking with her each time I have to go pay my bill on my unit . Thanks Beth , your such a sweet person and I'm sure all your customers enjoy talking to you as much as I do ... Thanks Melody McDaniel

Called and talked to Beth to ask about my unit. She's was a pretty big help. Great customer service

Excellent location and wonderful ONGOING service by Beth way to go! Happy NY seeya in 23

Excellent customer service. Beth was very friendly, patient and helpful. Answered all my questions ( i had a few) She made renting a unit very easy. Thank you Camilla Clem

Beth did an awesome job helping me find the unit that was right for me!

Called and talked to Beth. Great customer service!

Facility is always clean and Beth is very helpful and always offers friendly customer service.

Beth was very helpful and made the rental process quick and easy compared to others I've rented in the past

Great customer service! Beth was respectful, and very patient.

Beth was a great help in my choosing the correct size needed for my needs. She is very professional and courteous. I look forward to continuing business at this location.

Beth provided the best customer service. She is so kind and personable. I always hope to see her and have a little chat when going to my unit.

I needed a building reserved it online,Got a call the next day from Beth to confirm it she was very polite and nice.Got there to pay and Beth was just as polite and nice in person as she was over the phone.Very clean environment happy with the service.

Beth was amazing. Great customer service.

I will like to recommend going to Public storage for all your storage needs. Beth at the Public Storage on 153 Hixson location, is so awesome she goes beyond to make sure you getting the right Storage for your things. I wanted to say thanks! Beth once again thanks for your help and I appreciate you making sure things were good for me during my time with Public Storage. You rock Beth!!!!

Safe secure place to keep your things. Helpful friendly staff.

Rebecca is a very nice and helpful person

Rebecca was very helpful! She gave me exactly what i wanted without any hassle. Thank you! I will be coming back again!

I love Rebecca ❤️ she's the storage queen 👸

Spoke with Rebecca and could not be happier with the service! She was kind and understood all of our wants and was able to help us figure out what would be perfect for us! Would definitely recommend! Thanks Rebecca!!

Rebecca was great

Rebecca the best

Wonderful service! Quick and easy transaction. Beth offered us a unit, showed us the space and got us in right away! They offer climate controlled spaces and even called us when the unit wasn’t locked properly (our fault). Thank you for letting us know and taking exceptional care!

i love rebecca she so awesome!!!!!!!!!!!!!!!!!!! she will definitely take care of all your storage needs!

Rebecca is amazing!!! Thank you!

Megan was awesome! She went above and beyond helping us and I definitely would recommend renting a storage unit with Public Storage. Beth was also very helpful!

Magen went out of her way to make sure I was taking care of! She was VERY friendly, super fast and professional!

Megan was wonderful with helping get our space.,and very very patient with me . THANKS MEGAN.

Karen provided excellent service. She helped with my e rental and made it very easy to navigate online

John was awesome, very accommodating.

Extremely expensive. They raise the prices like every 2 months. Storage shed got tampered with twice. No camera security as they advertise. Sherry who works in the office is very difficult to deal with. Overall would not recommend.

Great experience from Sheri! Thank you

.Extremely helpful, and nice

I stopped in the Public Storage on 153 to get some questions answered about possibly renting a storage unit. The gentleman working there was John. He was very informative and helpful with all my questions! And I had alot!

John (TN) was effective, efficient, and helpful during a difficult transition. America needs more employees like him! Thank you!

I had received multiple emails from public storage stating different account balances I was able to have an off day and swung by to see Sheri at public storage right here in Hixson on highway 153 and she was more than happy to help me do and figure out exactly what I owed and explain to me the differences not only did she explain it to me she also showed me via paperwork and I believe she went above and all means to help me save some money today everybody come see Sheri down here at public storage

Awesome folks. Amazing experience. Id recommend this Public Storage over all the rest. Hands down.

Very friendly and helpful. Could not ask for better service. Will definitely use again

Sheri was super helpful, thanks.

These ladies have been super helpful to me they go out of their way to make things work THANK YOU

Danielle was so helpful

Very helpful and efficient

Miss sherry was very helpful with my needs made me feel very welcome on my stay with public storage on highway 153 Thanks you

The office manager greeted mr with a smile that could be seen through her mask, very friendly,very professional.All my bbv Bangkok Iraq

What a very professional Young Lady ( Danielle ) Thanks for helping me with the right type of space I needed for my equipment…. Ps Public Storage we need more professional young ladies like this hard working young lady.. Thanks

Danielle took great care of my family when we came into PS!! She was very kind and knowledgeable . We feel secure with our family treasures stored within PS.

Danielle is very efficient

Mss Sheri was great help and nice and friendly.

Always enjoying finding a PS to store my things wherever I move to. Tori at the desk was awesome! She made sure I got the correct size unit for my needs, was friendly, quick and efficient.

Super helpful staff and excellent service!!

Tory took care of me and she was so nice. Good prices, great clean facility very happy with my experience.

The service I received from Sheri was excellent, they made sure to explain everything in full to make sure I'm not getting screwed over. This was the first time renting a space and this community has proved they care about thier customers.

The staff was helpful and friendly.

Love this place and it has great management and staff

Sheri was very helpful.

Had a very easy and simple time setting up a storage unit with Sheri, a temp manager at this location.

Tory was nice on the day I started my account she showed me how to use my lock I was lost very nice on the phone Then when I made a payment and setup my email Ms Sheri was a great happy when I came in she went step by step nice place to rent from thanks ladies

Awesome facility! Very clean, the ladies in the office have always been super nice and helpful, & I feel 100% safe with my stuff here! Moving in and out was a breeze. Will definitely use again if we need storage in the future!

Friendly and competant manager

It's okay it's storage

Nice staff

Did a fantastic service helping so i could get service fast

I've been renting a space at public storage for 6 mths. I am moving out of state. My unit was broken into and destroyed. My grandmothers pearls were stolen ,all my winter clothes my blankets,my lingerie and personal items. Pretty much my whole kitchen is gone but THIS is just the beginning. My personal records were stolen my birth certificate,tax records,death certificates for my mother and father,old i.d.'s family pictures, everything! I talked to the people in the office and they told me that the surveillance feed goes directly to corporate office and the police would have to contact them in order to get it sent back to their office to review it.The police say thats not their job that someone from public storage has to contact them once they have the feed and get exact date and time of the incident. In the meantime my life has been stolen and theres a chance i know who did it but I can't get a look at the footage so therefore I can't prosecute the people involved. THANKS TO PUBLIC STORAGE!!!!! This is not a place thats safe for your possessions.They have been NO HELP AT ALL!!!! I am in the process of trying to find a better storage facility before this happens again.

Very nice workers 😄

Ms.Sheri was very professional and helpful. Great customer service skills.

Not to bad for storage

Ryleigh was very friendly and knowledgeable. Unlike many places I'm dealing with currently, she did not use Covid-19 as an excuse for any reason. Plus I, undersized my storage needs and she pleasantly changed my unit with ease. Try them, if even one or two more employees are like her; you won't be disappointed

Unit has been broken into twice. Thought the first time was just a fluke. They even gave us one of their “tamper proof” locks afterwards, but unit was broken into again. Obviously nothing was done to increase security from the first time. If you want to keep your stuff, I would suggest going somewhere else with better security.

Ryleigh was so sweet and such a big help in making sure i got all the info i needed and also the best storage unit that fit all my needs.

Great crew with fantastic service!

Scott gave us a Great experience and very friendly. We highly recommend this place!

I came in with my mom to rent a storage unit and Scott was fantastic. He seemed very knowledgeable and eager to help us.

I recently had to upsize my storage space and was putting it off because I thought it would be a long drawn out process. I was wrong. Thanks to the help of Michelle, it was quick and easy. She is one of the professional, helpful, and friendliest employees I've ever met. 10/10 service

Scott was very helpful

Scott was super helpful! Glad I picked this place to rent!

Scott was friendly. Showed care for the maintenance of the units.

Scott was friendly and helpful. The whole process was quick and painless.

Very friendly, worked very quickly with me and helped me find a space

Scott was amazing and helpful. We are so happy with our unit!!

Scott was awesome. Had great customer. And answered all my questions

Scott was great!

Tory is an excellent person. Very professional and always on time . I never have a problem with her. I would recommend her for any job.

I have just recently started storing our family goods with public storage and the manager miss marlana was of great service and I thank her for her help.

Marlana was an excellent representative for this company. She was very knowledgeable and friendly.

Ms. Sheri was very helpful and sincere.

Rented a unit from Tory this week. Great experience! She was friendly and helpful. Would definitely recommend to someone needing storage.

Marlana was wonderful!

Tory is one of the best managers ever! Especially being in customer service myself,it helps having someone that nice to work with

Service was good salespeople was nice friendly great service

I feel great knowing that ms tory took care if everything i needed! You need more like her!

Tory helped with any questions I had about getting a unit when I am ready! Thank you for being friendly and helpful!

Tori was very helpful and kind during our move in.

Tory was amazing!! She answered all my questions and was so helpful!!

Would recommend to everyone I know. Tory is absolutely wonderful very helpful and always has a smile on.

I just got my unit yesterday and I have used public storage a few times before at a few different locations. But I have never got service like I received from Tory! Usually in the past I’ve received rude and stuck up type service. But from the very start she was very sweet, informative, and helpful. I would definitely highly recommend this location! Thanks again Tory 😊

Tory is amazing! So helpful.

Tory was very helpful and kind. She answered all my questions and made my move easy.

Tory was great!!! Painless process!

Public storage will always be the best!

Tory is phenomenal and has been so great to work with the past 3 years. She is efficient, helpful, and professional!

Tory was great. She was super helpful and sweet! Her service is one of a kind!! I have not used my unit yet, but I am confident that I have a splendid experience. If you have time to swing by, give Tory a shout!

Scott came and checked on us while we were at our unit today to make sure everything was ok. Don't see that kind of service much any more. I am very happy we stored here.

Not enough parking space in front

This is a good place to store things. They are very nice people to deal with.

Tory is extremely helpful and knowledgeable. Thanks!

Toree was amazing! You need more like her!

Tory was a great help!

Came in today to pay my bill. April was very friendly and helpful. Was needing help to get to a certain place and she was very knowledgeable of the town and helped me so i didnt get lost.

The sales associate, Tory was extremely professional and helpful. She LITERALLY made this rental process a breeze. Usually when asked to do a review such as this, I just brush them off, but this young lady was very polite and showed a level of customer service that I have ONLY seen at 5 star establishments. So this one gets 5 stars from me.

Property was super clean and the property manager was very helpful

Tory is the best 10stars

The staff are very friendly

Tory is a great manager! She gotbusbin our space quick and hassle free.

Tory is absolutely amazing she is kind,helpful,sweet and a joy to be around I loved doing business with her

Tori was such an amazing help knowledgeable and a breath of fresh air in a world or stress

Tory was friendly and very helpful

She is so polite and cordial and very professional you could not ask for a better employee

Tory was helpful in getting me set up in a unit and broke everything down so I was sure to understand. End of the day, I would rent with Tory.

April and Torry, are very friendly, and very sweet, has helped me me a lot, they are very knowledgable. If I need storage again I will be back.

Tory really helped me out! She was helpful in picking out the best solution for me and my budget!

April and Krista is freaking awesome! April has an amazing sense of humour :)

April was wonderful! She helped me get in and get out with no problem! I appreciate this excellent costumer service! It doesn’t get any better. Great job April and Tory

Tory is absolutely adorable! She was sweet and helpful. Got me into a unit for a decent price, close to where I live. No frills or sugar coating, just good service and exactly what I need!

Tory was very polite and helpful when I was looking into storage spaces. Would recommend her to anyone.

April and tory are great peoole.

As stated before....it worked for my family....I still have my things

Tory was super helpful & super sweet!!!

Property manager Tory is amazing. Tory showed me the storage space that I needed to store all of my stuff and more with the perfect price, her customer service is great as well. So if you need a place to store your belonging go there and ask for Tory.

Tory is a sweetheart. Every one should rent here.

Tory is awesome! Always helpful and smiling!

april and tory helped me rent my storage with no problem it was a pleasent experience

Tory was great!!!!

Clean and safe property. Office manager Tory is knowledgeable, friendly, and courteous. I recommend!

Been a customer with Tori for a little over 2 years excellent customer service and a really amazing employee for public storage. Thanks Tori for all your help

April and Tori helped so much! They were so knowledgeable, extremely helpful, and really kind!

Tory customer service was excellent, I had a few questions concerning my storage building and my monthly payment and after discussing both matter with Tory my mind was at ease, Tory needs a raise 😁

The unit was clean. Staff was friendly and helpful. Rental was hassle free.

Great people

I am writing yet another review, but it is the entire company. I have had to keep my stuff in storage longer than I had originally expected, and I have had some financial set backs along the way, which is in many cases why ppl choose to place there stuff in storage. I went into my unit a few months ago, and at that time we saw alot of our stuff was runied due to rats. They chewed, and peed on most of my clothes etc. They even chewed through a inflatable boat that I had in the unit. The unit next to mine, also has had rat damage .yet they only place rat poison out, and no plans for extermination. When I called customer service to inform them of the damage, they literally told me that " they see that I didn't have insurance on my unit.They could care less about my stuff. So at this point I have a hard time paying anything for the unit, I just want to salvage what I can from my stuff, hoping that my pictures, etc aren't ruined also. and if you are reading this review then good luck if you decide to use this company to trust your personal belongings. The property manager at this location is amazing, she is the only one that is doing a good job, and being honest. She isn't thinking about it now at all, it is only a job to them, and they could care less about our stuff, and the fact that it is runied, especially when she tells me that they do not have a rat problem. DO NOT USE BIG COMPANIES like this, go with a mom, and pop local. It's not the ones working here at this location, they are doing there job. Tory is, and has been amazing. She is the best, and the only good thing that they have going for them. It would be wise if they would pay her, according to the job that she is doing, which means she is, I'm sure whatever over due for a raise.

Helped....great staff

Julius was very polite and very informative. He should get a raise. I like how clean this property is. I've stored at other public storages in the past in other states but he is by far the best. Awesome customer service. P.s. He is so HOTTTTT!!!!

Julius was fantastic! He helped us pick out a storage unit and gave us all the info we needed !

Very pleased with my service today.April was so informative that I was left with no questions when she was finished.

I was so pleased with the help from April at public storage!Great personality and proper showing and explained all paperwork to me

Thank you April and Barb; April, your help was invaluable!

Came to get a storage unit today and Ms.Tory took great care of me. When I showed up, she greeted me and made me feel welcome, regardless of the 3 other customers and workman also in her office. Knowledgeable, friendly, A+ service.

Barb and April helped us get set up with my storage unit. They (BARB AND APRIL) are very helpful, kind, and knowledgeable. I appreciated April help and her friendliness. she is very patient communication, help everything made us more comfortable & trust

I rented a unit today for a church member in the process of moving. Tory, who is the clerk at this facility, was very helpful. She is knowledgeable, courteous, and friendly. She did a great job getting things set up for us. The unit she rented to us is very clean and accessible. I'm impressed with the security at the facility, but even more impressed with how helpful Tory was.

Tory was was very helpful. Wendy was in training and very funny and entertaining. I feel like I am part of the family already.

Tory helped me get set up with my storage unit. She was very helpful, kind, and knowledgeable. I appreciated her help and her friendliness.

I am very pleased with this location, Tory has amazing customer service and does everything imaginable to fit your needs. She always has a bright smile and treats you like family, thank you for your hard work and dedication.

Tory is a very pleasant person and I was very pleased with her customer service..I will recommend this property to other's..Merry Christmas

Had a super awesome experience checking into Public Storage on 153 with Tory today! Went super quick and easy.

Tory did a great job getting me a 5 x 10 unit today. She went above and beyond. Great place to rent from.

Tory was awesome very great personality

Tory is always the sweetest and always makes sure any of my questions are always answered to the fullest!

I love Ms. April she was so much help to me a wonderful person help me out a lot thank you Ms. April.

Nice size storage but a bit pricey

Miss April was soooooo helpful! Great customer service and a pleasure doing business with her! Thanks!

Clean property, polite staff. April made checking in a breeze. Would definitely recommend

Thanks for the excellent service Tory!

Very easy and quick, Tory was very helpful and a pleasure to work with.

Jeff and I loved April she was fast and efficient! Very friendly and helpful! Even though it was extremely hot she was patient and helpful. I do however believe that the company should provide a golf cart for her it was so terribly hot that day it isn't very safe for her to walk with clients in such horrible temps! Great service!

April was a doll! Super friendly and helpful. Thank you!

April was great

I want to say that Tory was amazing in helping us get a storage unit, letting us use their dolly and for being so sweet, professional and courteous. Tory is an outstanding individual and I think she is an asset to this company...YOU ROCK GIRL

The property manager, Tory, was very helpful. She is very knowledgeable and super friendly!!! I appreciated all her hard work.

April was amazing, great customer service!

April was awesome, friendly, courteous and greeted us with a smile and our renting experience was smooth and easy

Tory at Public Storage on Highway 58 was friendly, professional, and efficient. My 20 by 20 unit is clean and reasonably priced. Needless to say, I'm very pleased.

Tory was very helpful on getting the storage unit I needed and she was very nice and explained everything in detail to me I would recommend her and this public storage to anyone

Great cust service! Staff wonderful, especially April!

Mrs. April was so nice and friendly. Very informative and positive. She knew I a lot about the business and rates

I rented a unit with the property manager,Tory, and she was beyond helpful. She made sure to help me pick the right size unit I needed. And also helped me protect my belongings, by informing me about their custom locks and other goods. Will highly recommend anyone to this loacation!

I rented a small unit with Tory. She is a superb employee. She took extra time and care making sure we had everything we needed and understood. The unit was clean.

We have had a HORRIBLE experience with this place! I would not recommend them to anyone! We rented our unit from a Stacey (she is not the property manager at this location) at the end of May. She messed up everything. She advised us that we had one unit, then she walked us to a different unit. When we asked why our unit did not read the same as what she had written down she stated that unit numbers are off, but this was our unit. Well that weekend we went to drop off some of our things in the unit. Then almost exactly 2 months later we had several more items to place in the unit. We went back to the unit that we placed our belongings in and our lock was not there. Of course that same Stacey lady was there and she had no idea what was going on, and she mentioned that our contract advised we had a completely different unit! We kept telling her that we know for sure our things are not in that unit because it was an end unit and we placed our items in a middle unit. She acted like she did not believe us at all and swearing that our things were still on the property. Well she was wrong.. So our contract said we had one unit, all other paperwork Stacey wrote that we had a different unit, and then she walked us to a completely different unit! Long story short they did an audit on the property and noticed that there were items in a unit that was not rented out to anyone, because our payments were going toward the unit on the contract, and they auctioned off all our things as abandoned property! We had a lot of sentimental things in there that cannot be replaced, and we have been advised there is no way to get our items back. :( I have spoke with the District Manager Jay Busbin who has actually answered his phone but never wanted to tell me the truth about what happened to our things or even seemed to care that they auctioned off our things in error. I called the Regional Manager Pat Vanderpool twice with no return call, and the property manager Tori is the ONLY one that has been truthful with me and has shown empathy. Everyone else I have spoke with could care less. We are so worried that we are not going to get compensated for our loss. We have filed an insurance claim but it does not seem like they will pay out anything because it was company negligence. Please do not use this company...they are just a big corporation who does not care about your property, they have horrible customer service, and very unprofessional.

The property manager,Tory, was very friendly and helpful. She was courteous and knew exactly what I needed to make my move in as painless as possible!

I am so pleased with my rental experience! Tory was very helpful in discussing payments plans, and options with me, as well as making me feel comfortable. So pleased!

Tory, the Property Manager, is extremely helpful and courteous. She made this a pleasurable experience especially on a very stressful day for me. Customer service is a dying art and it was a pleasant surprise to have such consideration and professionalism from Tory. I highly recommend this location.

tory was great help, very outgoing and easy to work with

Tory is such a helpful manager! She knew exactly what size unit I would need to store my belongings. Also, helped me keep all my items safe and secure, with the new locks they offer. Could not have asked for a more professional experience.

I'm a new renter. Everything is affordable, everything is in good condition (i.e. no leaky ceilings), everything is secured by cameras, high fences, and heavy-duty locks. The manager I met, Tory, was personable, thorough, and fast while we set up my rental.

I rented a unit with Tory and she was a delight! She was helpful and knew exactly what I would need to make my move-in as easy as possible. Also, was very knowledgeable about the company merchandise. Told me exactly what would be best, to protect my personal items. Will definitely recommend this property to friends!

my storage unit got broken into by a manager and they went up on the price of the unit the next month. Then two months later they tell me the air is being cut off in the climate control unit and the price is the same as the other units and will not return my call. That is bad service!

Thanks to Hallie for working thru the process getting our new unit ready to move into on short notice. Hallie walked us thru several options and pointed out the various benefits of the unit we picked. She has an expert understanding of the process and made sure we got the best price an options available. I will certainly use this facility again in the future.

Vyctorya made my renting experience fantastic! She went above and beyond, to assure I got the unit size that would work for me, while making sure I stayed within my budget. She was caring and considerate of all my needs and personal items. Sweet girl with loads of potential! Thank you again for all your help!

Highly recommended, very helpful and always great service!!

Melody is so sweet! She is extremely helpful every time I go there. She keeps the property very nice& clean. Overall very pleasing!

Miss Melody is very helpful, she knows storage and showed us several units also explained to us the difference about climate control and a regular unit. We won't be moving till early spring and will be coming back to the property at 153 due to how friendly the manager was with us.....thank you Miss Melody....

Melody gives really good service and they keep their property clean and nice she is really nice and makes everyone laugh

Wonderful!!! Very helpful :)

Melody is great. Always very helpful! !!

Property manager is the best in a long time

We moved from out of state and needed a place to store our household belongings till our new home is complete. We stopped at Public Storage and the Property Manager Melody was there to assist us. She was beyond awesome! She showed us around so we can pick the proper size unit we needed and explained everything to us. I really feel confident that our belongs will be safe and secure. Being new to the state/area she told us about some great things to do here. She was so nice! So if anyone is looking for a safe and secure storage building Melody is an amazing property manager and we highly recommend going to this location!

Working with Melody (onsite Property Manager) was a joy. She was always helpful and very friendly. I would recommend this site to anyone in the Hixson, Soddy Daisy or other areas. Kristin

Melody ( on site manager) makes this the Public Storage of choice in Chattanooga. Her dedication to customer service is excellent! She personally cares about this property and is constantly picking up trash and looking after the units ! She is always just a phone call away if you need help. Thanks for being there for us Melody!

I rented a storage unit from this location and am very happy with the service I received. Charles was professional, and very courteous. It was a great experience. I am a very happy customer. Thank you!!

good

The District Manager helped us pick out our unit. He was very thorough and helpful in this process. We thank him for his assistance. This store is very convenient to our current storage needs. It is well organized.

Great service, great to work with, and just amazing all together... :3

The Property Manager is AWESOME to work with every time

Saying Melody is extremely helpful would be an understatement. She goes above and beyond her job requirements. I would bet my bottom dollar that this Public Storage location is the most well run location around. Always with a smile and a solution. Sweet people over at Public storage in Hixson.

melody gave me very good service , very friendly and helpful in picking the right size unit for my needs . will recommend this facility for any one looking for storage.

Awesome, Meoldy rocks, use this place people.

melody has been a great help, she knows the property and keeps it clean. she is always freindly and knows her clients by name

Melody was very friendly and helpful!! She also gave me some M&M'S!!

Melanie was friendly and helpful. Great to work with.

Melody was super sweet and very helpful. the place was clean and organized. I would recommend this one to go to.

Melody is very helpful and when we have problems she calls us to let us know. She is the best property manager that we have met. The property is clean and not full of junk. Melody keeps it that way.

melody is very nice lady.she is always smiling . she seems to be a good spirit.

Very friendly and helpful in getting the perfect storage for my company equipment.

Melody is A real sweet person,took her time to help us figure out what we needed. Very clean property, feel safe going there

Melody has been very helpful. She is always available with any problems. Because she lives on site the facility is well maintained. Melody cares about the renter and strives too take care of the person not just the property! Melody is a professional take charge manager. As I need future as I need additional storage I will be back!

Ms. Mel was fabulous. She made us feel like family. We enjoyed talking to her and she was very helpful in us finding the perfect spot. I would recommend this facility to my friends and family.

Always enjoy talking to Helen or Melodi. Very helpful answering my questions, figuring out what I needed to get. Very professional. Property is always well maintained. Overall good experience.

Melody is the best! She'll help you in the time of need! Thanks for the waters!!

Good Location... Good customer service......... Did a great job explaining the process and lease.... Very nice manager......

I had a good "first" experience working with Helon. I only signed-up for a unit today, but feel positive about my decision to use Public Storage's facility. First opinions are correct most of the time. I am happy with the initial knowledge and customer service I received today.

the manager was awesome , I was asked a few question to get me in the right unit. I was off on the right size. Melody was very helpful. thanks again .

I got the friendliest and most helpful service while looking for a place to rent a storage unit. This was the first place I stopped, and when I got great friendly service, there was never a reason to look any further. If I could steal Melody as an employee, I would! ;). She definitely makes sure you get what you need.

Melody at Public Storage in Hixson ALWAYS gives me great service anytime I have a question or concern. She has such a great personality and I always enjoy talking to her on the phone whenever I need something. She is very helpful and is quick to help me resolve any concerns I may have. Thank you Melody for all the help you have given me!

Friendly and helpful. Melody was very polite and helpful with the questions I had. She had an answer for every question I asked and she kept it short and simple . And might I mention she was very busy with calls and other customers coming into her office. She was very profressional and new what she was doing and did it all with a smile. I would have went crazy if I was in her shoes that day as busy as it was. So glad I chose that location . Ty to melody. :)

This is my third storage unit I have rented from this location. Melody and other staff’s very professional and courteous approach in assisting me made me feel comfortable in renting there. I really appreciate her pleasant approach, helpful and kind spirit in assisting my swap to a larger unit. I am happy with the security and cleanliness of this storage property.

Christy was a big help!

Melody is a professional at her her job who portrays high ethical standards. The facility is quite clean and was quite acceptable to me. Had I not needed a climate controlled storage area (she didn't have any available), this facility would have been more than acceptable and it was close to where I live. If I ever need a storage facility without climate control, this will the first place that I would consider. I really appreciated Melody's assistance.

Melody is very helpful and kind.

Very clean, and manager was very help full and took the time to help me find the perfect unit...thank you Melody! :-)

Service sets this particular location apart. I've rented several storage units over the years in different locations around the south and this place is by far the most customer oriented I've encountered. Although I moved away and haven't been a customer in 6 months they still are as helpful in solving my documentation problems as they were the day I moved stuff in. I will not make a blanket statement for the company as a whole because I have no other experience with other locations. But I will say Melody exemplifies customer service!!

I am very pleased with my experience with Public Storage. The staff at the front desk are always so cordial and friendly and this makes my experience awesome. I made my payment today and Tracy was so pleasant and helpful. She made my visit great! Because of Tracy's professionalism, I feel the company appreciates my business. Thanks Steve Dillard

The easy access location and friendly staff has made my renting experience fabulous with Public Storage. Thank you all so much.

I dont bother writing reviews. But I do believe a diligent effort deserves praise and attention. I rent storage units all the time, from different places. I go on military mobilizations on a regular basis. And I can honestly say that Melody is the most well out together and down right friendly person Ive encountered in my 10 years of storing my autos and household goods. And yes, Ive rented from several Public Storage places before also. I have a few spaces that are a few dollars cheaper that you guys charge. But I realized today that you cant really put a price on the comfort of knowing that someone cares as much about your stuff as you do and good service. With employees like Melody I just might move the rest of my stuff over to you guys. G.L. Ramsey

my experience has been great. Melody has been a great big help she will help you any way she can. this is a good place.

I particularly like the staff. They are all polite and respectful; are also willing to work out any issues that may arise. Didn't give a 5, because the units could be a little cheaper due to the condition.

Easy to rent and friendly staff!

This was the first storage unit I ever rented. They helped me find a safe, secure unit. When I moved in, they stayed late just to let us in. It's easy to get to this location; low traffic; not in a flood plain. Payment is automatic. Staff is very friendly. Occasionally they call just to make sure that all is AOK.