Save Impression

Address

5301 Hixson Pike
Hixson, TN 37343

Office Hours

Mon-Fri 9:30 AM - 5:00 PM

Sat-Sun 9:30 AM - 5:00 PM

Phone

423-933-3489

423-933-3489

800-688-8057

800-688-8057

Gate Access Hours

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Boat Storage
  • Car Storage
  • Climate Control Storage
  • Indoor & Outdoor Storage Units
  • RV Storage
  • Small, Medium & Large Storage Units

Office Hours

Mon-Fri 9:30 AM - 5:00 PM

Sat-Sun 9:30 AM - 5:00 PM

Phone

423-933-3489

423-933-3489

800-688-8057

800-688-8057

Gate Access Hours

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Boat Storage
  • Car Storage
  • Climate Control Storage
  • Indoor & Outdoor Storage Units
  • RV Storage
  • Small, Medium & Large Storage Units
Close Location Details View Location Details
Reserve TodayMonth-to-Month Rent, No obligations
  • Save Impression

    6'x10'
    Online only price
    $ 38/mo
    Online only price
    Small 6'x10'
    • Outside unit
    • Drive-up access
    $ 38/mo $51
    Online only price
    1 unit left!
    Limited availability

    No Obligation

  • Save Impression

    10'x20'
    Online only price
    $ 64/mo
    Online only price
    50% off first month rent
    Parking 10'x20'
    • Uncovered parking
    $ 64/mo $85
    Online only price
    50% off first month rent

    No Obligation

    Vehicle Parking Only But we've got storage unit for everything else!
  • New

    Public Storage eRental Online Payment & Contract So You Can Limit Your Contact 
    +
    Public Storage App Promo Use YOUR PHONEto Open Gates Doors & Elevators
  • Save Impression

    10'x10'
    Online only price
    $ 74/mo
    Online only price
    50% off first month rent
    Medium 10'x10'
    • Outside unit
    • Drive-up access
    $ 74/mo $98
    Online only price
    50% off first month rent

    No Obligation

  • Save Impression

    10'x10'
    Online only price
    $ 77/mo
    Online only price
    50% off first month rent
    Medium 10'x10'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 77/mo $103
    Online only price
    50% off first month rent

    No Obligation

  • Save Impression

    10'x20'
    Online only price
    $ 94/mo
    Online only price
    $1 first month rent
    Large 10'x20'
    • Outside unit
    • Drive-up access
    $ 94/mo $125
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    10'x30'
    Online only price
    $ 163/mo
    Online only price
    50% off first month rent
    Large 10'x30'
    • Outside unit
    • Drive-up access
    $ 163/mo $218
    Online only price
    50% off first month rent

    No Obligation

  • Save Impression

    15'x30'
    Online only price
    $ 244/mo
    Online only price
    50% off first month rent
    Large 15'x30'
    • Outside unit
    • Drive-up access
    $ 244/mo $326
    Online only price
    50% off first month rent

    No Obligation

Nearby Self-Storage Locations

Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.

At Public Storage, You'll Always Find...

  • Keypad Access
  • Friendly Staff
  • Month-to-Month Rent
  • Moving Supplies Available
  • Free Parking
  • Well-Lit Facilities

Reviews ( 223)

September 21, 2023
Google Public Storage Susan Gooden
Mr. Hartman was very pleased with your services!Thanks Keith for all your help! Highly recommend.
September 13, 2023
Google Public Storage Актанберди Нуршатулы
This is the one of the best storage’s I’ve ever used, customer serviceis on TOP! Manager Keih is very kind and doing his job very professionally. Highly recommended!!!
September 5, 2023
Google Public Storage Angela Parker
Everyone I have dealt with at this facility has been extremely supportive and professional. The manager and Keith assisted me in a timely manner when checking in and out of my storage unit. Excellent customer service!
September 4, 2023
Google Public Storage Adam Lands
September 3, 2023
Google Public Storage Tameshia Bruce
September 1, 2023
Google Public Storage T dubose
Thank you Danny for your excellent service!
August 14, 2023
Google Public Storage Bradley Gunther
August 14, 2023
Google Public Storage Micah Hollamon
August 14, 2023
Google Public Storage Kirstin Hill
Danny is the best!! Highly recommend.
July 29, 2023
Google Public Storage Valerie Serret
July 26, 2023
Google Public Storage Kris Dillard
Keith was amazing during my move in process! I booked online, and he had everything ready when I arrived for a fast check in and drop off. He was extremely friendly, and updated some information on my profile which I appreciated. Thank you Keith!
July 1, 2023
Google Public Storage Michael Bauer
July 1, 2023
Google Public Storage amanda Boyd
July 1, 2023
Google Public Storage John Newton
Danny is great to work with. A definite asset to Public Storage.
June 23, 2023
Google Public Storage Rapeepan Chu
Danny is the best. Everything is clean.
June 10, 2023
Google Public Storage Johanna Bailey
Karen was great
June 10, 2023
Google Public Storage Brant Young
Danny made the while process of moving in smooth and easy. Answered all my questions.
May 11, 2023
Google Public Storage Danna Sincebaugh
Excellent service!!! Great facility! Loretta was so helpful and great to work with. Highly recommend this storage facility and their staff !!!!
May 10, 2023
Google Public Storage Julian
Keith show me around & I was very satisfied! He is the best guy up here & is very amazing! Thanks Keith!
May 6, 2023
Google Public Storage Ashley Taylor
Danny is always so nice and helpful! Best experience I've had at a storage facility, I highly recommend this location. 10/10
May 4, 2023
Google Public Storage Juan Galvan
Thanks to Danny for the great service!
May 2, 2023
Google Public Storage Lisa H
Danny was professional, knowledgeable, and very friendly. The unit is very clean and well maintained. It was very easy to rent the unit, as Danny explained every step. The property is very clean and maintained. I would definitely recommend this storage facility to everyone. On 5/2/2023 I upgraded my unit to a larger unit and Keith took great care of my needs in this upgrade. Keith was very friendly, helpful and professional. I recommend this Public Storage facility to everyone!!
April 24, 2023
Google Public Storage Tech 73
April 24, 2023
Google Public Storage Todd Mckee
Very knowledgeable. Helped me find exactly what I was looking for
April 22, 2023
Google Public Storage David C
Danny was super helpful and gave the BEST customer service. The property was clean and well-kept. Would recommend to a friend.
March 16, 2023
Google Public Storage Paul Whited (PW)
Mr Keith at the Hixson Pike was a tremendous help for me!! And a lifelong Scout doing his good deed!! Thank you so much Sir!!!
March 6, 2023
Google Public Storage Little Minion
March 4, 2023
Google Public Storage Nichol Myers
February 26, 2023
Google Public Storage Jesse Barnes
Danny is super friendly and always looking to help you out as a customer. His communication is clear and his friendly manner makes ya want to invite him for Sunday dinner. Always expect a handshake and a smile. He helped me get fair storage rates and continues to be a friendly face during a turbulent time for me. If you need to rent storage space, this is the place to do it. The facilities are clean and I feel my possessions are safe here. Every time I’ve been here I’ve seen an employee doing rounds. Security cameras are a plus. Wish they would bring back vehicle storage though. Minus that, 10/10!
February 1, 2023
Google Public Storage Bruce Reed
I have been utilizing the Public Storage facility at 5301 Hixson Pike for many years and have been impressed with their willingness to help me with my storage needs. I have been especially pleased with their friendliness and hospitality.
January 25, 2023
Google Public Storage James Clary
Great place
January 23, 2023
Google Public Storage Steve Goshorn
Great service. Very happy with the facility and the manager with Danny. Would recommend without hesitation.
December 22, 2022
Google Public Storage I Plum
Great location and excellent ONGOING service Beth Thank you
December 17, 2022
Google Public Storage HOLLY ROBINSON
Great storage experience!
December 12, 2022
Google Public Storage Tara Comfort
Danny is always super helpful!
November 25, 2022
Google Public Storage Spencer Pallas
November 13, 2022
Google Public Storage Trish Harvey
Danny was so helpful with all our questions about our storage unit! He is very well trained to help customers have the best renting experience possible!
November 10, 2022
Google Public Storage parfourrick
Addressed things quickly
November 9, 2022
Google Public Storage maddison may
called in to get prices and was left on hold for 7 minutes before I hung up and will be taking my business else where
November 3, 2022
Google Public Storage Time Traveler
October 19, 2022
Google Public Storage Mark Dotson
October 7, 2022
Google Public Storage NY Scene
I had an item that needed attention. Tracy to the rescue! Solved the problem and was kind, gracious and wonderfully helpful as always. She’s the best !
September 9, 2022
Google Public Storage Mark Swafford
Danny was a great help! Will recommend this place to anyone.
June 10, 2022
Google Public Storage Justin Frost
Thank you to Whitney for taking the time to show my mother and myself 3 different storage buildings to help find the one that would best fit our needs
May 18, 2022
Google Public Storage Tori Lewis
Was very nice and handled all information needed also was very knowledgeable of the storage. I really appreciate her.
May 17, 2022
Google Public Storage De MARCUSSA
Very clean organized and secure
April 22, 2022
Google Public Storage Brian Miller
Excellent staff clean safe area. Highly recommended
April 14, 2022
Google Public Storage Jerry J
Great, clean, location with good people! Thank you to Stacey and Karen! Found myself in a tight position with money after being laid off from job. I stopped in to discuss options and they were more than fair. I would definitely do business with Public Storage again in the future!
April 9, 2022
Google Public Storage Mikeal McMillan
March 13, 2022
Google Public Storage Brandon Smith
March 6, 2022
Google Public Storage Mattythrill2
Sara was very helpful from the moment I arrived. I appreciate her thorough answers to all my questions. I will definitely do my business here!
March 6, 2022
Google Public Storage Avery Hoy
Always a good experience here. Sara is very knowledgeable and has a great customer service personality. Would definitely recommend her for all your storage needs.
February 26, 2022
Google Public Storage Freak Show
Sara always does an amazing job with whatever my needs are. Excellent customer service
February 24, 2022
Google Public Storage Josh Daniel
good storage facility and staff
February 3, 2022
Google Public Storage J K
Customer service is 112% (Hixson Pike/Longview location) I'm am so impressed with the women who diligently keep it so neat and quiet round the clock and calendar.. Truly refreshing and at times humbling how kind Miss #Sherry and Miss #Sara are. They always go above and beyond if you ask for assistance of any kind making me a loyal customer for life!
January 13, 2022
Google Public Storage Stephen Cahill
Called to inquire about various sized units. Spoke with Sara, and explained my needs. Sara was professional, knowledgeable, and extremely courteous as she answered all of my questions and helped me make a decision.
January 13, 2022
Google Public Storage Ginger Wyly
Sara is absolutely amazing. So professional and extremely helpful as I caught my self needing storage ASAP. She's a lifesaver. The property is very clean. Won't go anywhere else!! Thank you Sara for a great experience.
January 13, 2022
Google Public Storage william wise
Sara is the best, very knowledgeable and what a great smile!!
January 5, 2022
Google Public Storage Valerie Williams
Tracy provides excellent service
December 12, 2021
Google Public Storage Renee Raines
Sara at the Hixson Pike location went above and beyond what a manager should have done. She has always been very understanding and helpful in so many ways. Sara is amazing at her job. Thank you for everything the past year I have had my storage unit at this location. Renee Raines
December 12, 2021
Google Public Storage Bearded Sumo
Good people A year later and still 5 stars
December 10, 2021
Google Public Storage Cesar Resendiz
I’m really happy do do business with public storage Sheri was so helpful and nice😀👍🏽
December 9, 2021
Google Public Storage John Clements
The on site manager is alway helpful and friendly. It’s because of how I was treated by the manger I decided to stayed after my rental fee was greatly increased.
November 28, 2021
Google Public Storage John Stein
Clean, Secure Self Storage. Staff is always friendly and Helpful.
November 5, 2021
Google Public Storage Daniela Neiva
October 18, 2021
Google Public Storage Charlie & Carolyn Fox
Store manager, Sara, was courteous, knowledgeable and helpful.
October 3, 2021
Google Public Storage Brian Carr
Sara answered all my questions and let me see the space. This was a great help to figure out how much I still need to get rid of by next month when I move! The place is very clean as well.
September 25, 2021
Google Public Storage Nicole Bellenfant
Sara was so helpful and sweet. I appreciated the time snd care she took with me.
September 25, 2021
Google Public Storage Kennel Boy
The place is spotless and the staff is courteous and professional. Sara answered all my questions and was quite friendly.
September 25, 2021
Google Public Storage Soul Shine
I have only great things to say. The grounds are well-kept and clean. Sara is always very courteous and helpful! It is nice to be welcomed with such a sincere greeting. 👍
August 24, 2021
Google Public Storage Xavier Massengile
August 9, 2021
Google Public Storage Mike Allen
I showed up at nearly closing time to look for a storage locker for myself. Sara was extremely polite and very helpful. I highly recommend this property just for the excellent customer service. It was also nice and tidy. Thank you!
August 8, 2021
Google Public Storage Grant White
Lovely assistance from Sara with all my questions
July 20, 2021
Google Public Storage moneymagnetelizabeth
Service is excellent, however, I wont be needing it and already moving again
July 16, 2021
Google Public Storage Daniel Lewis
Sheri was very helpful and accommodating to my needs! Would definitely recommend friends and family to rent storage from here
July 13, 2021
Google Public Storage Jessica Campbell
Sarah is the best she deserves more then 5 stars -jessica ellis
June 18, 2021
Google Public Storage Michael Smith
Sara was very helpful and friendly!
May 27, 2021
Google Public Storage Duane Smith
Sarah is the epitome of a professional manager and it is fortunate to have someone looking after your belongings with such sincerity, grace and helpfulness. She is what every manager of a property should aspire to be. I read that public storage is the number one self-storage facility in the United States and with members such as Sarah it is easy to see why. Thank you Public Storage for Sarah's great service!
May 6, 2021
Google Public Storage Rosy Faires
I am currently looking around the Chattanooga area, and I have been calling around to several storage facilities in the area in advance. I wanted to take the time to say that your employee, Sara, was extremely helpful. She answered every question I had (and I’m sure she was sick of me by the end of it)! Thank you again and if I choose to move to this area, you guys will have my business!!
May 6, 2021
Google Public Storage M. Sean Brannon
Great storage facility! Very clean, and the staff member, Sara Bell, was very knowledgeable and professional!
May 6, 2021
Google Public Storage Cheyenne B
Sara is a great employee. She was able to answer all of my questions and get me a unit that worked best for my needs. She didn't interrupt me when I spoke and just listened before she responded. I couldn't recommend her enough! Top notch service!
May 6, 2021
Google Public Storage Manny Brown
Sara greeted me happily when I walked in and made me feel welcome. She was able to answer all of my questions and helped me set up what I needed. Would definitely recommend having her help you if you need some extra storage!
April 21, 2021
Google Public Storage Diane Lee
Karen was very helpful today. Love the convenience of the climate control. Thanks again.
March 28, 2021
Google Public Storage Coach Tim
Very quick and easy.
March 22, 2021
Google Public Storage Angelia Smith
Sara was very helpful and friendly and I would definitely recommend this property
March 10, 2021
Google Public Storage Matt Oliver
Received top notch service from Karen today. I rented a unit that was too small and she helped me get the right size. She is amazing, thank you for your help!!
March 5, 2021
Google Public Storage Sabrina Zamora
This place was great and Karen C was very accommodating. She made sure we knew where our unit was and if we needed anything. I would definitely recommend to others.
March 3, 2021
Google Public Storage Camp Commander N.B Forrest 3 Chattanooga, Tennessee
Karen C was awesome and so helpful.
February 26, 2021
Google Public Storage Patrick Falk
Karen is incredibly helpful & friendly!
February 2, 2021
Google Public Storage Joseph Taylor
Can't say enough good things about this location. Our company does business with many different storage companies and this by far is the best. Attention to detail and the willingness to go the extra mile to make things work out right... well, you just don't see much of that these days... but you will here!!!
January 29, 2021
Google Public Storage LeAnn Bales
Karen got us set up so quickly and easily! Thanks a million! Store ;26573
January 27, 2021
Google Public Storage Eric Hummel
Great customer service from Karen. Great price!
December 4, 2020
Google Public Storage Tyler Smalley
I began renting a storage unit in April and it was burglarized in less than 3 months. My friend’s unit was broken into twice during that same time. My unit was indoors and climate controlled so I thought that was something to be prod of. On 3 occasions during my 3 moths, another vehicle followed me in through the gate without ever entering a code. The only cameras they have are outside montoring the property. No footage was retrieved or offered. The clerk at the desk didn’t offer to come examine the unit or to see whether or not other units had been compromised. She said, “I just wait here for someone to report a problem.” Not exactly pro active. The manager finally called back in 5 days. Public Storage refused to say if theft is a common problem there but the police officer said they get called there frequently: “Yeah, this place is very hot.” No lock is on the door accessing the indoor units. Neither are there cameras inside. The ceilings in there are only covered with thick chicken wire. I spent 4 days working with the police and moving to a different facility. I filed a claim for $500, jumped through all their hoops and they offered to pay me $71.05. They don’t care because they don’t have to pay.
November 17, 2020
Google Public Storage Britney Crowe
Caleb was super nice and Helpful highly recommend excellent service
November 17, 2020
Google Public Storage Crystal Burden
Kaleb was wonderful!!!!
November 10, 2020
Google Public Storage Courtney Patton
Kaleb has always been nice and quick with his work,he always solves my problems when i need his help, he is always happy and outgoing. he is friendly and keeps this place very organized.
November 6, 2020
Google Public Storage Daniel Gray
Kaleb has been very helpful, I've been here for years and love it.
November 6, 2020
Google Public Storage Daniel Shiver
Kaleb great guys a lot of help
October 31, 2020
Google Public Storage Katilyn Maddox
Great facility
September 3, 2020
Google Public Storage Brent Messer
Awesome place to store my bigger vehicles. Danelle was very helpful!
September 2, 2020
Google Public Storage deashea smith
Great customer service. The manager himself has always been great & polite. Every time i come to make a payment no matter who's behind the desk they're courteous, polite an have a smile with a great attitude
August 13, 2020
Google Public Storage Elliott White
very good service excellent experience here
August 13, 2020
Google Public Storage Shelby Byrd
July 16, 2020
Google Public Storage Summer Hale
I currently have two units with this location. A small one and a large one. The small one is completely full and I was planning on moving it all to the large one. Went to the location today to start this process and when I opened the door to the small unit all of my things were covered in spiders, spider eggs and mouse/rat droppings. I was assured at move in that there were regular extermination visits. If that were true, this shouldn't be an issue. I have attempted to contact someone about this and get the run around at every turn. Nobody can give me any answers or solutions other than "contact insurance".
July 9, 2020
Google Public Storage Dana Scoggins
Danielle was amazing I have never rented public storage before so she was so helpful and kind.
July 8, 2020
Google Public Storage Randall Lynn
Michelle is awesome!! She was on lunch when I arrived but welcomed me in. She was very knowledgeable! I love her personality. Y’all check her out!! Thanks Michelle.
July 5, 2020
Google Public Storage Corey Purvis
Michelle is awesome!! She made my move out so easy. She is always so helpful & willing to talk. She listens to all my problems. I’m going to miss her dearly. I will be using PS again. Keep her on the team. She is a jewel. She also had Sara with her today. She was nice as well!!
June 4, 2020
Google Public Storage sandra lewis
It's really sad that they keep going up on their storage fees! I'm renting a 20x20 space ! I started out only paying 156.00 a month for one of the outside spaces. They have gone up on the rent 3 times in the last year and a half !!! Tight now they are charging me 249.00 a month!!!! Way to expensive. I'm moving my stuff out ! ASAP
June 1, 2020
Google Public Storage Chance Brown
michelle is always nice and friendly when i come in to pay
March 19, 2020
Google Public Storage Ed Fox
Sheri was knowledgeable and clear in her explanations. Had no problems with the paperwork.
March 15, 2020
Google Public Storage Caleb Yarbro
Nice place.. Good manager.
March 15, 2020
Google Public Storage Megan
March 12, 2020
Google Public Storage Luis Lara
Buscando chacherio
February 26, 2020
Google Public Storage Casey Boblewski
February 20, 2020
Google Public Storage Jessica Runda
Katelyn was very helpful and knowledge.
February 16, 2020
Google Public Storage Amy G
January 4, 2020
Google Public Storage Kimberly Steppan
Lynn is amazing sweety
January 4, 2020
Google Public Storage Charlie Ellis
Very nice, helpful.
January 4, 2020
Google Public Storage chris massengill
The service is 5 star
January 4, 2020
Google Public Storage Jeff Chastain
These people are fantastically fun to deal with. I’m always greeted with a smile and know that my stuff is secure...
December 29, 2019
Public Storage Wanda Roden
Will you be open on Sunday
December 28, 2019
Google Public Storage natasha Barnes
Lynn is amazing she is so friendly and personable she made our experience fun and easy. I definitely reccomend this location.
December 22, 2019
Google Public Storage Ginger McDougall
I came in with my mom to pay for a storage unit that we have in Florida. Lynn gives great customer service.
December 21, 2019
Google Public Storage Tommy Shipley
The service was great
December 7, 2019
Google Public Storage Aaron Fitzsimmons
Marlana was efficient and helpful in getting my storage rental set up. Always a good experience at this location.
November 22, 2019
Google Public Storage Makaila Newberry
I went in today with my mother since she had a storage unit here, and we came in to make a payment and Lynn was so nice! She told us she’s the new property manager and was extremely helpful. We just started here so we definitely will keep our business here.
October 30, 2019
Google Public Storage Robert Doherty
Great service Krista answered all of my questions and advised me of the right sized unit for my needs. Thank you Krista!
October 23, 2019
Google Public Storage Rachel Clegg
We’re looking forward to storing at this clean sand friendly facility!
October 18, 2019
Google Public Storage Courtney Giffe
I completely recommend this Public Storage location. Krista and Marlana are absolutely wonderful and sweet. They answered any questions I had which was minimal because they were so informative and covered everything. I have no complaints whatsoever.
October 14, 2019
Google Public Storage Jeff Nowland
Service is great!
September 21, 2019
Google Public Storage Dennis Dobbs
September 21, 2019
Google Public Storage Rhianna Mcgill
September 17, 2019
Google Public Storage Charles Rawlis
Mariana very knowledgeable about the units also very friendly answered all questions I had. Recommend Public Storage to anyone looking for storage space.
September 7, 2019
Google Public Storage Primo Montesi
Krista was very helpful and knowledgeable. She went above and beyond to answer all my questions and show me around. Very clean facility and easy to get in and out of. Highly recommend.
August 25, 2019
Google Public Storage Jose Mendez
August 24, 2019
Google Public Storage Pam pierce
Krista provided great customer service!
August 9, 2019
Google Public Storage Sherry Rogers
August 2, 2019
Google Public Storage Graham Bonnington
Great place to store. Krista was very helpful.
August 2, 2019
Google Public Storage T.J. Lovelady
Sheri was very helpful and made my move in quick and painless!
July 20, 2019
Google Public Storage Marlena Sheets
July 17, 2019
Google Public Storage david johnson
krista did a great job very happy with her work and friendlyness
July 5, 2019
Google Public Storage Mark Gage
They were helpful and outside of facility is very meet and clean.
July 1, 2019
Google Public Storage Valentin Perez
June 29, 2019
Google Public Storage Marlana Hedden
Very friendly staff name Krista, was very helpful in my process in renting storage facility along with additional purchase of lock to secure my building. Will recommend others to use Public Storage for their own personal or business needs, thanks for all your help Krista!
June 23, 2019
Google Public Storage Pam Remetta
Krista was great arrived to my appointment late and she was ok with it and was really nice the facility was very clean and easy to find
June 23, 2019
Google Public Storage The Black Sun
Krista was a great help with mine and my wife unit she came thru for us and got us a great deal will definitely go back to see her if we ever need to rent agien
June 9, 2019
Google Public Storage Keith Landrum
Krista is the best! She halted me out with everything I needed! A+!
May 23, 2019
Google Public Storage Timothy Adkins
April Very professional and helpful
May 23, 2019
Google Public Storage Donya Turner
April from East Ridge was working in Hixson today and was great! Super helpful and explained everything! She was understanding of my situation and helped me tremendously. Excellent customer service! A+ rating!
May 12, 2019
Google Public Storage amanda maroney
April is absolutely amazingly! Perfect customer service!
May 1, 2019
Google Public Storage Tamara Sisemore
This is the quickest and easiest I have ever gotten a storage building. Krista was very kind and helpful. She answered all of my questions without getting upset with me. Highly recommend coming here.
April 26, 2019
Google Public Storage wagnerock_ 1
Graham was very helpful and made the process easy!
April 26, 2019
Google Public Storage Justin Lark
Had a great experience, Graham was very helpful.
April 1, 2019
Google Public Storage Nancy Anderson
Krista was very helpful and made everything so easy!
March 26, 2019
Google Public Storage Laura Ward
Lynn & Krista were very helpful & knowledgeable as we decided on the right size unit to rent. The process was super easy & the location is very convenient.
March 2, 2019
Google Public Storage Kay R
I have been renting a. Since 2014. Best place to store my furniture. Barbara an Krista April an are the best they have gone out of there way to make sure everything is clean an tidy. Thank you Darlene Roach
March 1, 2019
Google Public Storage Joe Payne
April and brook was very helpful and very nice go see them.
March 1, 2019
Google Public Storage kenneth Caruso
April and Brook were amazing if you beed storage come see April
February 21, 2019
Google Public Storage Leslie Ellis
Krista and Brook are awesome. Super friendly and gunny. I would strongly recommend storing with them
February 21, 2019
Google Public Storage Noland Sharp
April and Krista are wonderful helpful people.
February 21, 2019
Google Public Storage Lauren Worman
April krista Brooke helped me and did the best!!! Everyone come here!
February 1, 2019
Google Public Storage charisse barnes
Excellent costumer care They went about to HELP under my circumstance They all need a raise
January 28, 2019
Google Public Storage Dakota Pitsch
April and krista is an amazing person they where very happy and caring. Thank you.
January 16, 2019
Google Public Storage Jeff Mccrary
April was wonderful and very helpful, I will be back. Great services
January 16, 2019
Google Public Storage Steve Reed
April was very helpful and took care of everything I needed. Clone her and and put her everywhere please.
December 21, 2018
Google Public Storage shun beaver
April n krista they were the best customer service rep ever. I will refer them andctgeir site to everyone. Happy Holidays by tge way they need a raise.
December 21, 2018
Google Public Storage Torri Passmore
April and Christa. April was great and very handy. She definitely has a sense of urgency, which is hard to find nowadays!!
December 6, 2018
Google Public Storage Pablo Sebby
Kerrie was so much help she needs a rise
December 3, 2018
Google Public Storage Laura Pack
April and Krista made my visit at public storage very pleasant. Very helpful and explained everything very well. It helped make my stressful day become peaceful .
November 26, 2018
Google Public Storage Scott Bruno
Kimberly was a pleasure to work with ... she handled everything very professional . Thanks
November 15, 2018
Google Public Storage Clarence Blount
Thank you Keri for offering me the size I needed within my price range. Your super sweet and I look forward so future business with you
November 9, 2018
Google Public Storage Adrian Finley
If you're in need of a storage facility, this location is one you may want to consider. Karrie greets you with a lovely smile and a warm disposition that makes you feel good about breaking your wallet out.
November 8, 2018
Google Public Storage Kristie Lynn H
I went with a friend of mine to her storage unit. And this lil lady was so nice to us. I have been to a few storage places and no one was as nice to us as this lil lady. Her name was kerrie i thk. If i remembered correct.
October 18, 2018
Google Public Storage Rebecca Cope
Kerrie Is absolutely amazing! She does her job very well and is very professional at doing so!! Keep up the great work Kerrie!!
October 17, 2018
Google Public Storage Joseph Haues
Im in the process of moving to Hixson from Chattanooga and i stopped in at this location to get information on switching storing location. Krista answered all my question and the process that i needed to know. Than you for great customer service.
October 4, 2018
Google Public Storage Marie Johnson
Have been at this location for years. Great customer Service and Kerri the Manager is great with any questions I may have and is always friendly.
September 30, 2018
Google Public Storage Gary Simmons
September 30, 2018
Google Public Storage Angie Wang
April and Krista are the BOMB! They helped me with all my needs and I would recommend anyone!! !
September 30, 2018
Google Public Storage Joseph Hayes
I want to give April and Crystal a thumbs-up they have been good to me whenever I come in and whenever I leave I have no problem with them they are professional kind and courteous do units are clean the lot is cleaned
September 7, 2018
Google Public Storage Linda Dagnan
Miss Kerrie is an asset to your company. She was very professional and helped me out more than anyone before her. I have had my unit there since this location was Jebco. Hope you keep Miss Kerrie here.
August 19, 2018
Google Public Storage Allana Prince
I visited this location to get a price quote on a unit because the store I was at previously was too costly , a super nice woman by the name of “Kerrie” helped me out and gave me such a reasonable price ! Will deffinitly do business with this company now and in the future !
August 19, 2018
Google Public Storage Michelle Kitzler
I normally hate storage companies, but my experience with Kerrie has changed my mind. Please thank her for the great service, we will be back if the need ever arises again.
August 12, 2018
Google Public Storage Stephee Haun
Kerrie is awesome helped me get everything done super fast! I highly recommend.
August 3, 2018
Google Public Storage Ryan Hall
Very friendly clerk. I was in and out. Especially helpful when you're on a time frame. Sheri was very professional and helpful.
July 26, 2018
Google Public Storage Sandy Brown
Kerrie was so nice and sweet. such a great help I got boxes ready to move my stuff. She is a great worker
July 15, 2018
Google Public Storage Jim Willson
My wife n me rented a storage unit today with Kerrie she was extremely helpful and pleasant she came outside and spoke with us as we were unloading our truck. Most people these days do not even do that she made us feel welcomed.
July 14, 2018
Google Public Storage Alicia Thompson
I talk with a young lady named Kerrie. She was very helpful with finding me the best price for what i needed. I was very happy with my experience.
June 27, 2018
Google Public Storage Rhonda Morgan
I went to Public Storage, I was service by April. She was a wonderful representative of your company.
June 27, 2018
Google Public Storage Christopher Bevier
April Is Awesome ! And Even Though I Found The Office A Bit On The Uncomfortable Side In This Heat.... April Never Broke A Sweat..... Christopher B.
June 27, 2018
Google Public Storage you there
I am treated very well by krista
May 31, 2018
Google Public Storage Jessica Stephens
Super awesome and friendly.
April 28, 2018
Google Public Storage Ashley Arnold
April and Barb are the sweetest and have been extremely helpful. April really helped finding the right unit for us.
April 28, 2018
Google Public Storage Lisa Bowling
Barb and April are fantastic! And helpful
April 9, 2018
Google Public Storage kbwilson2314
April did a fantastic job!! She is very enthusiastic and helped me with all of my needs!!! She rocks!!
April 6, 2018
Google Public Storage John Boone
Krista forced me to give a 5 star review. It was the most enjoyable hostage situation I've ever been in :)
April 2, 2018
Google Public Storage TheCarnivalGuy
It is so stressful packing and not finding another place in time. So storage becomes a necessity. I stopped by Public Storage and spoke with Krista about my needs. She was very nice and helpful and listened to my needs. Krista showed me the units and explained the procedures so I understood them. The property is clean both inside and out, and the security looks to be very good. Thank you Krista for the help and suggestions to make my move more stress free.
March 27, 2018
Google Public Storage Susan Rowan
Lola & April are great!!!! They have always been a great help when I needed extra storage!!
March 25, 2018
Google Public Storage No-Elle Huskey
Wanted to say a big thank you to April, Krista and Katie for all of their help in getting the gate to work so we could leave the property as the gate malfunctioned and Julius helped escort me to the office via go-kart. Thank you all!
March 25, 2018
Google Public Storage Anthony Justice
Julius and April are very professional. Would recommend to anyone
March 24, 2018
Google Public Storage Sharon Hattaway
Barb is wonderful. She is very very helpful. She is friendly and soooooo nice. April came as I was leaving and she too is very very nice.
March 24, 2018
Google Public Storage Orlando Warren
April and barb are awesome!
March 1, 2018
Google Public Storage Randy Rigenstrup
👍👍👍👍👍👍👍👍👍👍👍👍👌👌👌👌👌👌👍👍👍👍
February 26, 2018
Google Public Storage Candice Hudson
My friend just rented storage building at this property today Customer Service (Rosie/April) was great the unit my friend was just the right size for his needs we both would recommend using this Public Storage.
February 4, 2018
Google Public Storage TNJohn1979
A good place to use seems very organized and the staff is very friendly.
February 1, 2018
Google Public Storage Tiffany Alford
January 29, 2018
Google Public Storage chris lee
Stopped by yesterday 1/28/18 to check on some prices, availability and cleanliness of the property. Everything was awesome and beyond standards. Krista was the lovely lady that helped me thru all this. She was inviting, very helpful and helped me so very much. I had a 5 star experience and would definitely recommend anyone to this location
January 29, 2018
Google Public Storage thomas davis
The young lady at the desk Krista was a very professional young lady I appreciate everything she did for me and that's the reason I chose to go with public storage at this location
December 10, 2017
Google Public Storage Bobby Watkins
November 21, 2017
Google Public Storage king Okelley
Good storage
November 10, 2017
Google Public Storage Michael Keylon
Never co share a unit. Had all my stuff here and thanks to a certain person would not let me get my stuff back.
November 3, 2017
Google Public Storage Justin Nyghtstar
November 1, 2017
Google Public Storage Donna Adams
Shea is very knowledgeable and helpful. She straightened up a problem I had and I believe she takes care of her customers well.
October 4, 2017
Google Public Storage Bonnie Gatlin
The manager Shea is so sweet. She has been so helpful with any needs I may have. I do feel that my stuff is safe and protected.The only problem I have is the price keeps going up.
September 23, 2017
Google Public Storage Kathy Amrhein
Great spot with reasonable rates! Thanks Shea!
September 12, 2017
Google Public Storage Alyssa Shaw
April was so great! They key in my lock had been broken off and she called as soon as she found out and let me know. I really appreciate employees that take care of their customers and their safety. April is the best!
August 21, 2017
Google Public Storage Maria Judson
August 4, 2017
Google Public Storage Douglas May
Shea is wonderful. So glad this site is well managed.
July 21, 2017
Google Public Storage monica pemberton
I went into pay my bill and Shea and April were super friendly, helpful, and professional. This storage facility is very clean and easy to access. I would highly recommend them.
July 5, 2017
Google Public Storage Wittle chick
Excellent Customer Service from Shea! Always a pleasant experience when I visit or need assistance.
June 16, 2017
Google Public Storage FatDaddy Rocka
1st Time Storing with Public Storage. Great 1st Time Experience with Shea M., Above and Beyond Customer Service. Thanks Again Shea, YOU ROCK !!
April 11, 2017
Google Public Storage James Hayes
So far this had been an outstanding experience. From reserving to registering at the site was effortless and all staff interactions, either on the phone or in person, have been kind and professional. We have not been here a full month yet but have had family use this site before and had no complaints.
March 30, 2017
Google Public Storage Richard Jacobs
February 28, 2017
Google Public Storage Tyler Walker
Horrible horrible facility. They claim that their business hours are from 9:30 until 6:00. My company has been renting 2 units here for over a year. When it was Jepco we never had any issues. Since changing to Public Storage we have had nothing but problems. Nobody is ever working in the office and you are wasting your time calling as they have not returned a single call after leaving messages to please call back. I have been there and watched customers standing at the door waiting for the office to open only to see them get frustrated and leave. This place is horrible