Public Storage Self-Storage Units at 5301 Hixson Pike, Hixson, TN

Kim and Melinda was just great at this location, they were knowledgeable and friendly, thanks guys .

Absolutely loved our experience with moving in, all the way until we moved out! Kimberly was absolutely amazing and we appreciate all her help!

great place ,very clean, and the girl named Kim was so helpful

Ms Sheri was very helpful and good to talk to you 😊👌

Stephanie was very helpful and accommodating. She took the time to show me how t do what I needed.

I have rented a unit at this storage facility for years and Keith has given me excellent customer service and always gone out of his way to help me with any questions or needs that I have.

This place is wonderful. Keith is so nice and helpful. Highly recommend!

Keith is a very kind and good worker at public storage. He is a joy to work with and has made my experience there very pleasant and I look forward to seeing him and other staff there when I come to work on organizing my belongings. Thank you so much.

This is just a head up, but they do increase rent by about fifty dollars just a couple in! I was defrauded by this company many times! My rent was increased, it kept going up, my unit was robbed, no one said anything. If you’re late they charge you on the seventh after they imply you could pay on the seventh. Late fee. And if you’re just a month late they will remove your access to your unit, and so. Much. More! I’m also dealing with identity theft and believed it may be related!

Keith was awesome. I won units in the auction and he was a big help and made the process so smooth.

Keith has been extremely helpful!

The employees have been helpful since I've rented a unit there. Keith, in particular, has provided good customer service which I value.

If you need storage in the Chattanooga area, come to this location exactly! You have the two best and most helpful guys working the lot. Keith & Danny both work the lot and give off very wholesome your sweet older neighbor/ helpful grandpa vibes where you feel really take care of. Keith was able to pinpoint could to find the most ideal unit at the best price and helped me find a local organization to donate a bunch of stuff to. I’m super happy about that because all the proceeds went to a good cause (better than dropping it off at a goodwill) Danny was kind and a great conversationalist. He helped find a home for some big furniture items locally and made my moving experience much lighter. Whoever it is you catch in person or on the phone, either one of these gentleman will be sure to help you in every way they can in order to make your storage experience the best it can be 😊❤️📦 As a young and female traveler, its so great coming across

Danny was very helpful and very friendly. He went above and beyond to make sure we were taken care of. I highly recommend this location.

Keith is so helpful and customer friendly. Above and beyond with service.

Keith was very helpful and eager to assist professional and positive . I appreciate all the employees I’ve dealt with from public storage as they are friendly and knowledgeable. Always a good experience!

Danny is a more than excellent asset to public storage. Professional and very helpful. Thanks!

Keith was so kind and helpful during our rental process and move in! He went above and beyond to make sure we were taken care of the whole time and had everything we needed. Highly recommend!

I am elderly and need assistance from time to time. Danny who works in the office at Public Storage on Hixson Pike has been a blessing to me! He is always there and answers the phone when I call or he calls me back if he is busy. He explains things to me that I don’t understand to help keep it simple! Stop by and see him if you need storage!!

Danny is by far the best representative that I have ever dealt with at Public Storage. He is always there and goes above and beyond to help if we ever need anything that he can assist with. I highly recommend working with him at his business office at 5301 Hixson Pike, Hixson, Tn 37343.

Great service! Might come back

Danny and his company have been great!

Anya got me signed up quickly with no confusion.

Danny gets TEN stars for his customer service and personality!! (I didn't have the pleasure of meeting Keith.) Seriously, Really, really great service. The only reason I couldn't give five stars to Public Storage, in general, is because of the repeated rate changes for longer-term storage. If you only need it for a minute, it's great! But I had two 5x10s at a different location, whose rates went up 3 times in the couple of years I was there. I emptied those and rented this unit sometime in May, and by Sept got a notice that my rent was increasing by about $25/month. I've had many units over the years and Public Storage is the only one that's done this. I hated leaving Danny; he was able to get 6 more months for me at the old rate, but I was able to move to a new storage place much closer to home who promised my rate would remain the same.

Mr. Hartman was very pleased with your services!Thanks Keith for all your help! Highly recommend.

This is the one of the best storage’s I’ve ever used, customer serviceis on TOP! Manager Keih is very kind and doing his job very professionally. Highly recommended!!!

Everyone I have dealt with at this facility has been extremely supportive and professional. The manager and Keith assisted me in a timely manner when checking in and out of my storage unit. Excellent customer service!

Thank you Danny for your excellent service!

Danny is the best!! Highly recommend.

Keith was amazing during my move in process! I booked online, and he had everything ready when I arrived for a fast check in and drop off. He was extremely friendly, and updated some information on my profile which I appreciated. Thank you Keith!

Danny is great to work with. A definite asset to Public Storage.

Danny is the best. Everything is clean.

Danny made the while process of moving in smooth and easy. Answered all my questions.

Karen was great

Excellent service!!! Great facility! Loretta was so helpful and great to work with. Highly recommend this storage facility and their staff !!!!