Public Storage Self-Storage Units at 1105 Dayton Blvd, Chattanooga, TN

I can't say enough about Public Storage at 1105 Dayton Blvd. - Yes, Kim keeps a clean, organized & well-maintained facility, but she is exceptional! I lost my Dad a couple years ago & took over payments on his unit on Polymer Drive. I have yet to gather the gumption to look in his unit much less clean it out... I was very emotional at times, so to make it less stressful, Kim offered the option of paying at her location, since I just live around the corner. Kim knows me as soon as I walk in the door & always greets me with a smile and a cheery "Hello" AND she knows my unit number AND she knows what location! That is true customer service. She also offered to help me find the right size unit for my (and some of Dad's too) things when the time comes to clean out the other one - I will definitely be moving to her location! I look forward to my visit with Kim each month - she is professional, kind & funny, too! I highly recommend this location for your storage needs!

I met Kim at this location and she was great, she had all the information that help me with choosing the right storage unit, thanks guys

Kim went ABOVE and beyond to make sure our needs were taken care of! Will always come back!

Kim was extremely helpful with my moving needs. Every question I asked,she had a answer for and was very professional and could tell that she loves her work! I would HIGHLY recommend renting here!😁

Kim is great! The building is very clean, one of the best storage facilities we have seen.

I was in my storage unit at Public Storage on Dayton Boulevard the other evening and suddenly found myself desperately in need of a ladder. I hustled on over to the office to see if the on-site manager had one I could use, but when I saw her pulling away from the building in her car I realized that the office had just closed for the day and she was heading home. She must have seen the desperate look on my face, because she stopped backing out of her parking space and rolled down her window to ask me if I needed something. I told her that I had been hoping to borrow a ladder for about two minutes, but that I saw I had caught her when she was leaving for the day and I guessed I was out of luck. To my surprise, she reparked her car and cheerily told me she would be happy to let me borrow a ladder, because she was not in any great hurry anyway. She got me the ladder, I used it inside my storage unit for a couple minutes, and then I brought it back to her. She absolutely did not have to acommodate me since she had officially clocked out for the day, and most people would probably not have done what she did. Yet not only did she do it, she was happy to do it and went out of her way to help me. Her name is Kim, and I just wanted to let everyone know that she is a great representative for Public Storage and deserves a raise! Thank you so much, Kim, for being so kind! :-)

Kim was great!

Kim is the best!!

Kim was great! I will definitely be using this facility again!

Kim did such an incredible job making an extremely stressful situation turn into a very comfortable and organized day. Not knowing anything about renting a storage unit when I walked in, I left very confident about how to access my unit when I returned. She was very clear in her explanation of the how the locks work, how to use the app to gain access to the building, and the hours you are allowed to go in. She was extremely thorough in explaining the pricing, which was fantastic, and the billing and automatic draft process. Kim takes a lot of pride in her job, and the properties she oversees. The entire place was spotless, grounds, parking lot, restrooms, hallways, etc. It truly was a pleasure doing business with someone who loves their job, and genuinely wants all of her occupants to have an excellent experience. Thank you Kim!

Fantastic and quick experience.. clean and spacious units.. and they have carts on site to put your stuff on

Mrs. Kim was absolutely outstanding! She was very kind, relatable, and extremely helpful regarding the whole renting, maintaining, and using the storage unit process. I'd definitely recommend this spot for storage.

Manager is great, but public storage is a bait and switch. I was given a rate, moved in and than 3 month later got a letter that the rent was going up. Will never rent public storage again. Talked to a friend and they did him the same way. 100% increase in little over a year. They don't tell you that when you move in.

Great storage experience! Kim was super duper helpful and kind. I love that she runs a tight ship, so the location feels very secure and well maintained. Highly recommended! Only bummer was a slight blip in the system, I rented a 5x5 but my unit only measured out to be exactly 5x4.2 inches. I was given a corporate number to contact about the issue, and hope they will give me some kind of discount because I was really counting on utilizing every inch of the space I payed for. I ended ip having to squeeze things in a bit more than I would have liked. Will follow up with the outcome!

Excellent service! Great timing and rates

Kim was wonderful and a big help!

Ms. Kim, Thank you so much for helping us. The work you do is really means a lot for us since we just arrived in Chattanooga and you made it easy for us to store our stuff. Your help and assistance are so appreciated. You are the best!

Ms Kim does an awesome job explaining the whole procedure from the different types of storage units through making sure you understand how to access the secure building. Prices are extremely reasonable and the building is very well maintained/clean. Ms Kim also makes herself available for any assistance needed. Highly recommend!

Avoid!! We just received a notice via e-mail that next month the monthly rate will unilaterally increase by roughly 50%. That is a price increase of $792.00 per year for a 10 foot by 10 foot unit! We all cope with inflation, but not even food or gas prices jump 50% overnight! Public Storage provided no explanation for why they think they are entitled to a corporate greed money-grab 50% rate increase overnight. Small businesses have to control overhead, and it’s time to rate shop this elsewhere!

I’ve had a very good experience with this public storage location , no trouble whatsoever. The staff is also very nice , Ms.Sherry in particular is very friendly.

Kim in the office of this Public Storage location was super informative and helpful. She showed me two different sized storage units so I could better assess the size I need. And she was friendly.

Kim was very nice and helpful.

Great customer service helped me in any way possible

Moving things into storage can be stressful. Public Storage forfilled and went beyond my expected needs. Great location, maintained well and Kim the property manager made everything easier then expected. Clean facilities and customer hospitality is the reason why I'll be using Public Storage for any future storage needs and be recommending to family and friends!

My closet is still great. The new P.M. Kim is very good.

This is my first time renting a storage unit and Kim made it a very easy and pleasant experience. She was very helpful and answered all of my questions with no hesitation.

Kim is so friendly and helpful! Thanks so much—

Great facility. Kim is incredibly kind and helpful.

Kim, the property manager, was fantastic and helped me so much when I needed a different size storage unit. She is top notch. 5 stars for sure!!

Kim was awesome and very helpful!

I came in to public storage to inquire about pricing and sizing of the units. Kim was extremely knowledgeable in helping me choose a unit for all of my mothers belongings. Can't thank her enough!

Very helpful and detailed guidance.

I had came into the office and Mrs Kim the PM showed me and my sister couple of units I chose unit 1302 she is wonderful she’s friendly she keeps it very clean here she needs 10 stars thank you so much kim

I’ve been using this Public Storage location for years, since before it was Public Storage, and I’ve always been happy with the decision. The manager Keith is always helpful whenever I need something. They keep the place in good condition and the rates are reasonable (and don’t keep going up every other month like some places).

Very friendly staff, signing up and paying my bill is so easy ! They were helpful with my move in process and the maintenance man Keith is amazing!

Really clean facility and even open on Sundays! I ended up renting 4 units, and the manager Kim was extremely helpful, professional and friendly from the beginning until the end. Great experience overall and highly recommend this storage unit to anyone who wants a clean, air conditioned and safe place to store.

6 stars. Kim really helped me out in a pinch. She was awesome !

A few weeks ago, Kim took me on a 5 star tour of the facility and I could not say enough good things about her. She is kind, considerate, and well versed in her leadership job. Also, I talked to Sheri on the phone and received 5 star service from her as well. Thank you for hiring such competent people !

Awesome Service and fantastic mobile application!

Kim was working the desk today and super to work with!

Kim was very attentive and considerate of what my wife and I needed. She helped us transition to a smaller unit in less than 5 minutes. I greatly appreciate the consideration for our time and Kim makes our time using this facility a massive blessing! Give her a raise!

Best customer service experience in Chattanooga. Kim is a 10 🌟 associate. Attentive, kind, and on top of every need we had. Kim helped us to downsize our storage unit. In 10 minutes we were ready to go. If you are looking for a storage unit, go see Kim. She is the best. Thank you Kim!! 🤗😉🎉