Very clean and orderly facility. It was a delight meeting Ms Diane at registration. Awesome personality and very insightful.
Diane M was very helpful and made sure I was accommodated. Great person and service!
Diane M. was so amazingly helpful! I look forward to a safe and secure rental! Thank you!!
Diane M, Very Nice and Helpful…Thank you
Diane M. was very helpful and personable. A credit to the establishment and probably underpaid.
This one is hella better than the one in Huntersville!! Trolleys are readily available, and there is actually a signal, so you do t need to punch in the code every time! There's no one ever here. They had the water turned off in the restroom, and there was no paper, but that only happened one time.
Diane M was SO fantastic. My life has been turned up-side down but Diane M made the sunshine !! I would STILL be walking around upstairs way after closing if Diane M hadn't shown me how to navigate the maze. She also show me how to use the code box, something I would have had to call someone to figure out. THANX DIANE M
Diane m was very helpful today
Great experience thanks to Diane M who really went the extra distance for us. Friendly, knowledgeable and helped us make the most cost effective decisions for our needs. Thanks Diane!
Diane M. is extremely helpful with any questions and concerns. She helped us to find a flat cart when none were available. Another employee who's name I believe is Ralph is also very helpful. I would highly recommend using this facility for your storage needs.
Dianne M. was wonderful, kind, and solution-focused. Helped me during a difficult and stressful time.
Customer service was courteous and helpful. Diane was polite and friendly.
My things have been here just about a year. No one is Ever in the office , nor can you get anyone on the phone . If you'd like to speak to someone call Lindsey at the Taylors location, she answers the phone , and returns calls. I was left standing outside in 90 plus degree weather with an Employee in the office , granted she was helping someone else but the door was locked and she saw me!! I stood there almost 5 plus minutes and she didn't lift a finger to open the door. I have managed stores and this is SO Not acceptable and beyond poor customer service. No ACCOUNTABILITY! Don't reply Gaslighting me about, people being busy ! Read the reviews I'm not the only one
How can complete strangers say the same thing? Put your customers first and fix this.
Diane M helped us rent the best size unit for our needs while also welcoming us to Greer, SC. Diane is an excellent representative for Public Storage.
Great experience, easy, quick and professional! Diane M was a great help :-)
Update - with the first on a holiday weekend and not having the door answered I was told I owe for a full month. Nope. Nada.
The ability to contact the business is absent.
I understand keeping the door to the office locked for the public side but not for the interior I use my code to access. If I had not been ignored there would have been zero issues.
Diane M was very helpful with my experience.
Diane M was very helpful in helping me switch my unit to a bigger size.
Diane M....
She's the best!
Diane M she is awesome! Wonderful service
Diane M was very pleasant to work with. She took time to listen to the problem and did a great job resolving the issue The only reason I gave her 5 stars was because I couldn’t give her 6.
Love Diane M. Gracious host
Diane M was very great to me and my wife!! She was very thorough and informative. She was a great help!!!
Diane M. was such a great help in our rental process and made it very easy!! Thank you so much!!!
Diane M. did a wonderful job explaining the rental process. Very professional and ensure I throughly understood every aspect of the process
Diane M. has made the rental process so easy and understandable. She is definitely an asset to your company! I always appreciate a kind, smiling person when entering a place of business! Much appreciated!
Ms Diane M was awesome. She was very detailed and knowledgeable. It was a pleasure working with her. She didn’t have what I needed but she located one for me.
Diane has been sooo helpful, even anticipating my needs. She is a joy to talk to. The move in was easy. Dealing with a particular payment issue for the first full month, it was explained what needed to happen before the deadline to avoid major headaches. I am very happy I went with Public Storage.
Mrs Diane was really a sweet lady and she keeps the place clean and make u feel like your stuff is in safe hands!!!
Mrs Diane was very helpful. She's really sweet and very detailed oriented. We love her very much.
Diane provided excellent service and went above and beyond our expectations! Thanks Diane for everything!
Diane M. was very helpful and friendly, great customer service thank you for all the help.
Quite a rude lady at the sales desk on 7/6/24. I recommended more carts as they were all taken (happens all the time). Instead of any kind of professional response, she had a snarky attitude and smirked at me in a condescending way. Not to mention I had my four year old next to me. In my experience over the past 6 months, the best time to come is early a.m. and never on weekends. The carts are almost always taken. Today two cars hogged all the 6 carts. The main elevator has been out of service several times. The facility is clean so I give it an extra star. I pay almost $100 a month. Does it sound like it's worth it to you to to get a locker here?
Diane M. Is always so helpful and kind and polite with every interaction I’ve had with her over the years that we have been a customer at Public Storage. She is a good listener and always offers her assistance when we need her. Thank you so much Diane for all you do for your customers! We appreciate you so much!
Diane M. is a bright and shining star.
Diane M extremely helpful
Diane M took time explaining to me how well my stuff would (or wouldn’t) fit depending on the size of the unit I rented once I showed her pictures of what I have to place into the unit. She recommended the slightly larger unit to ensure all of our items would fit. I decided to rent the larger unit and in the end, her advice even ended up saving my wife and me some money! We will definitely be returning it the need ever arises.
Diane was fantastic!!! She covered all details and helped me understand everything!!
Very polite and professional helped me with 2 units
Diane M. was so helpful and friendly when I had issues with my entry codes. She was great!
Great experience & easy process thanks to Diane M. She was very knowledgeable and took time to answer all of my questions. So grateful.
Diane M helped me today and did a great job!
Diane M is great help and property is very clean
Diane M. was real helpful when I first showed up to see my unit. I put the wrong start date and she was very nice about helping me switch dates and gain access to my unit!
The unit was immaculate, and security appeared to be pretty good. The Property Manager, Diane M, was very helpful, and her customer service skills are incredible.
Diane M was helpful and friendly. The place was clean and easy access. Lots of parking.
Diane M. Is awesome! My door codes were not working for some reason. She reset them and got me going again! Thanks!
Diane, M. Was very helpful. She answered all of our questions and she has a great attitude. However I didn’t care for the way I was treated while moving in. I used the storage for less than 2 months, but was charged for 3 months. Stay away from Public storage, plenty of options out there. I will NEVER use them again nor will I refer someone to them. Customer service was not helpful at all.
Diane m has been taking care of my needs so well I have just rented my 3rd space thanks for the great service!
Diane m was very helpful and so kind about it thank u for all of her hard work
Diane M is fantastic. She was wonderfully professional and funny! Very nice. Thank you!
Diane was awesome and very helpful
Diane M was very kind and knowledgeable, helped me when I needed to change something last minute. Great facility!
Diane M
Is Awesome very interesting helpful and funny.
This is my pleasure.Be blessed Diane🙂
Clean facility and great service! Thanks to Diane M. For her help today!!
Diane M was very professional and reviewed all the details for rental. Great job.
Diane M was so helpful with tips and tricks to get into my storage unit!
I wanted to say thank you for wonderful service .. Diane M was a pleasure and more than helpful when needed you will be my storage option
I had a great experience with Diane M. today. She was super helpful in changing my time and ensuring that my move in was quick and easy. Highly recommend!
Diane M. Was really great in matching me with the right sized unit and walking me through the rental process. Glad I chose Public Storage
Diane M customer service is what sold me on getting a storage unit here. Very knowledgeable on products and answered every question I had
Miss.Diane was amazing!!! She helped us set up a storage unit for my MIL. She has fantastic customer service!! We greatly appreciate her!!! Thank you!!!
I have rented from this public storage unit the past few months. The facility is clean and well maintained. I appreciate the rolling carts to help easily move my items from the car to the unit.
This facility has been quick to respond to any questions I may have. Recently I expressed concerns regarding my storage unit. Diane listened attentively and ensured my concerns were addressed. Not only that but she went above and beyond to ensure I was provided with additional solutions!
Diane M was very helpful from the time I walked into the establishment. She walked me through step by step on how to start my rental service with public storage keep up the great customer service thank you
Good prices. Just hard to catch someone in the office. It's a new facility though.
Diane M was very thorough in explaining the terms and conditions of the lease. The facility is clean and tidy, plus the location is so convenient. Thanks for the great service, Diane!
Diane m is a Rockstar. I messed up my rental and she fixed it seamlessly and got me squared away!
Diane M did a great job helping me rent and storage unit. She made sure I knew the ins and outs of renting with public storage and made the experience less boring 😌
Diane M was wonderful helping a really exhausted family set everything up correctly and gave us great advice for managing our account. The place is spotless, it looks like it was built yesterday. There is no trash anywhere, not even a plastic food wrapper anywhere outside either. A friendly patient service voice when I'm just on my last nerve was so helpful. Diane will step you through any changes you need. I used to do customer service training and this woman is the best!
Diane M. was very helpful throughout the entire process.
Diane M was a huge help today with an issue I had today. Great customer service and very professional! I recommend her to all other customers.
This facility has continued to decline after being bought by public storage from life storage. Now a 35% rent increase with no warning. Will be moving my storage ASAP.
Diane M.was very helpful and explained everything in depth. Would definitely recommend.
Diane M helped us switch to a bigger unit same day. She was so friendly and informative and helped us save some money by giving us great advice about how to do out move so we didn't have to pay for things we didn't need. The whole Public Storage process was so easy and I would definitely recommend it to anyone I know.
Diane M is wonderful. She helped me out so much. Very thorough and such a blessing to work with!
Diane M was very easy to work with and helped get my storage unit set up quickly!
During the cold weather the ac is blasting in here and during the hot weather the ac it's 80 degrees smh today it 50 degrees outside this the temp in here 68 this facility was better when it was Life Storage smh
Raised the prices drastically and taken away amenities like trash cans. This place went downhill. We are changing storage units
Diane M was very helpful in getting me checked in at Public Storage. Highly recommended!
Diane M assisted with transferring from a smaller unit to a larger. She was most helpful in getting set up quickly. It was the best Customer Service. Diane is very professional and courteous. Glad she was available to assist me. Thank You!!!
Diane M. was great. She was very helpful in explaining all details and kept us informed every step of the way. When she was reassigned to another property the day of our appointment she gave me a call to let me know and saved us a trip! 5 star customer service! Thank you Diane M.!
We just checked out after one year at this facility. This facility was always clean and secure. Always excellent customer service by Diane M. and team.
Diane M excellent, excellent, great service. She explained everything from A-Z in a way that understands all policies of Public Storage.
Stopped by the facility to view some units and trying to pick a place nice and clean. Diane M was beyond helpful because we had a lot of questions and she was very patient and had answers for all of them. Once we spoke with her we stopped looking at other facilities due to her outstanding customer service.
Diane M. provided excellent service and simplified the process of renting a storage unit. She’s the best!
Diane M not only gave me 5 Star service - she gave me 6 Star service! And with a smile and a kind heart.
Diane M was very knowledgeable, professional and helpful. She made this process seamless.
I came to public storage because i seen great views online and i was pleased.Diane M. Gave the best customer service I have received in awhile. She was very sweet and helpful. I would definitely recommend public storage!!!! Thank you Diane M!!!!
Had the pleasure of working with Diane M. Today she was an absolute delight , wonderful stories , and a great spunky personality! Got our unit in a timely manner! Definitely would recommend friends and family !!!!
Diane M. Professional Service
Diane M was very helpful and delightful when assisting me. The property was well maintained and a overall great experience!
I had the most pleasant experience of working with Diane M. to secure a storage unit. She is extremely professional yet personable and incredibly helpful. I highly recommend using this particular facility if you can. It’s great and Diane M is clearly the reason why!
Diane M was absolutely wonderful. She made sure I understood the process. Property was clean and very well maintained. I would definitely recommend her and Public storage..
Some real shaddy people highly recommend not doing business with them
I really enjoyed working with Diane M. She was full of life, very knowledgeable and very helpful. Great customer service.
Thanks Diane M for your wonderful service!
Diane gave great customer service!
Diane M. I just want to say that I am very pleased with the service I was given. The facility is neat and orderly.
Diane M was extremely helpful at getting my rental unit set up! Pretty quick process and very clean facility.
Diane M. Help me out in an short time same day process. Wonderful and so nice made me fill so welcome in there storage space.
Treasure and Angel were very nice. Helped me through the process and took the time to explain everything with top notch customer service.
Diane M, the property manager was extremely helpful with my Rental. She broke everything down step by step and if I could give her TEN STARS I would!!!!!!! Absolutely Amazing.
Diana M. Is a great leader there and the out most helpful and kind person with everything I needed.
Diana M. At the front office was sooo nice and very helpful. Thank you so much for helping while I was struggling to get everything done. You’re amazing
Diane M. is awesome. She was very helpful and knows everything about this facility. She treated us like family or a best friend. You guys are lucky to have such a dedicated, kind worker! It was very refreshing to see this kind of attitude in todays working environment!
Diane M. was very informative and very helpful with getting the unit for us.
Diane M is absolutely amazing , she explained everything we needed to know regarding are storage unit from start to finish, very professional friendly, outgoing, really great asset to your team 😀 PS also gave me great tips how to make my own bread 🍞 😀
Diane was exceptional, she made the whole experience a pleasure. Thank you Diane...
Diane M was great. She will help you in your times of need. Just the best
Diane M was awesome. She’s answered all the questions I never asked.
Diane M was most helpful when I rented a unit!!! Thank you tons!
Diane M. gave me great service and helped me with every aspect of renting a unit
Diane M. helped me get set up with my unit and made sure I thoroughly understood all of the information regarding renting the unit.
Great customer service Diane M thanks for helping with my storage unit
Diane M. was the best she made moving simple and easy and gave us all that we needed
Diane M. was wonderful! She throughly explained all of the information needed to rent a storage unit! Very friendly and helpful.
Diane M was fantastic. Super helpful on deciding on the unit and size. Great at walking through the signup process. And super friendly with a great sense of humor.
Diane M was so helpful and informative. She answered all my questions. Excellent service!
Diane M great helpful friendly service!!
Diane M. Very helpful, patience and friendly. She was very professional and answered all our questions with a smile. She made things very easy for us. Thank you for having such a great person on your team.
Diane M. The property manager was such a big help! She made a difficult move so much better! Nice clean facilities and excellent service.
Ms. Diane M was most helpful and quite pleasant. This is my 2nd unit on site and if ever I need another will check her location 1st. Top notch customer service.
Diane M was very helpful and kind!
Great customer service! Good location and clean environment.
Diane M was most helpful and has great customer service is abilities. You need more employees like this. I’m extremely happy with the service provided today.
Diane M was great and helped me find a perfect unit that just became available. Thank you so much!
Diane M was a very polite and respectful person and she helped me with my storage and I understand every thing that she was telling me all about my storage. She is a very good worker.
Diane M. Handled our storage unit rental and was very friendly and knowledgeable. The process was well explained and simple!
Diane M was fantastic and very professioal.
Excellent Customer Service!!!
Diane M is a wonderful person and gives best customer service in this field. Kudos to Diane M 😊
Diane M. Is so pleasant to deal with, great energy , great customer service.
Diane M provided 5 star service. She went above and beyond. She worked me in when I didn't have an appointment. I am grateful for her positive and friendly demeanor. She was a bright spot in my day and I definitely recommend you make an appointment with her at the Boiling Springs Rd location in Greer.
Mrs Diane m was amazing and she showed my around and made me feel comfortable….. thank you so much for your service
Diane M was wonderful in helping me with my storage unit.
Diane M was amazing! She was so helpful and answered all of my questions.
Diane M was super helpful and Knowledgeable about the process of renting a storage unit. Facility was clean and seems like it will work great for us.
Great, clean facility. Diane M. Is helpful
Diane M was single handedly the most helpful and kind person I have had the pleasure of interacting with in MANY months. I wish I could give her 10 stars.. and a raise. I cannot put into words how helpful, genuinely caring, and hard working she is. She truly went above and way beyond her expected duties. Not only has she helped me open my storage unit, she has touched my heart.
Diane M. was very knowledgeable and was a huge help today.
Diane M was very professional and courteous. She made my experience in getting a storage unit easy and a breeze. Her friendly personality was very refreshing .She is very friendly with a beautiful smile . Thank you Miss Diane for explaining everything step by step and helping me get exactly what I needed
Diane M. was absolutely phenomenal! Made my experience a breeze and a delight! Thank you Diane!
Diane M
Great ppl and customer service
My wife and I felt discriminated against by the person who served us.
Boiling springs storage
they treated me wonderfully
Diane M. Is amazing, she helping me out greatly. This is my first time ever getting a storage unit and she helped me understand everything I had a question about. Highly recommend 👌
Diane M was GREAT during my checkin process. Very friendly and personable, and made the long process easy. I expect to have a good experience 👍🏾
Diane took care of me she’s awesome at her job and has a great sense of humor give… her a raise, she deserves it !!!!
Diane was very welcoming and very efficient at her job. I had a very pleasant experience.
Diane went far and above to make sure I understood the process and she was very friendly. This made my experience here wonderful since this is my first time .
Out of all the storage units I have been to Diana. Has served me with the most care.She was wonderful.
Diane was such a great help in transferring units!
Clean and convenient facility with helpful staff. Diane the property manager ensured we were setup with a unit that best met our needs.
Great service , Diane was very helpful
Thank you
Diane did a great job helping me with my unit! She went over every step with me and took the time to answer all my questions.
Diane was fantastic regarding her customer service! I was frustrated with a sizeable rent increase. Diane helped me submit a claim to have my rent increase be reviewed. This is the service I expected when the property changed hands. Thanks very much. Diane is obviously a treasured employee!
Diane gave me excellent service! She was attentive and made sure I felt comfortable during the entire process! She’s amazing!
My Encounter with Diane M.was Simply The Best! Thanks for the Fantastic Experience!!!! Public Storage is Blessed to have you!
Diane was FANTASTIC and I had a great, very easy renting experience!
Diane is awesome! Makes sure all things are understood before you leave. She is really an asset to you guys!
Diane is very friendly and thorough. I completely understood all of the requirements of this rental. I felt comfortable with her and I do believe she has my best interests in mind. Thank you for taking the time with me. Diane is a valuable asset to this business.
Mrs. Diane was a pleasure to work with. She was very friendly and knowledgeable about the units available. She offered many suggestions and helped us to make the best choice for our storage needs!!!
Diane was such a beautiful person and great help she was very energetic and gave me all the information I needed and didn’t leave anything out I highly recommend coming here!!!!!/
Diane was excellent in explaining the rental process at Public Storage.
Diane was amazing in breaking down how to access my unit after completing the e-rental.
Diane gave great service, she went into great detail while setting up our unit!! She’s a lovely lady!! Enjoyed speaking with her.
Diane was a wonderful help, very knowledgeable and very caring. Great place to rent and secure the things you are storing. No con here!
Daine, She was very nice and knowledgeable.
Diane was amazing! Made me laugh the whole time I was there. Excellent service!!!
Diane was very friendly and thorough explaining everything to me. She deserves 5 stars only because you don't have 10 stars. Angie at another location was great too.
diane was very helpful and and the process smooth
Was a customer with Life Storage, the previous company of this location before Public Storage took over in late July/early August. The facilities are clean, secure and easily accessible. I had zero issues, and no complaints as a customer with Life Storage and was very satisfied.
Since Public Storage took over I have repeatedly encountered billing issues that could never seem to be resolved. The first billing cycle I figured it was something I did and rolled with it. However each billing cycle I would face the same issues and there was no help in resolving my situation. Contact with this location via phone was frustrating. They would call, I would call back same day, and then I would not get a call back. Or I would have to call several times over several days to get a call back. Only to be subjected to "call the 866 number" and that led to more wait times and no resolutions.
The facility still remains as clean, secure, and easily accessible. I hope that others have a better experience than I did.
This facility is great! It’s so clean and the manager is amazing! Diane is so nice and gets you in and out very fast! Highly recommend it…
Every time I come by, Dianne is incredibly helpful.
Diane was very friendly and explained everything very well. Highly recommend!
Diane was very helpful, the process for everything was easy-going. And the property in itself is clean and easy to access. Highly recommend
Just awesome. Detailed, friendly, knows her stuff, I can’t say enough good things about Diane. She’s EXACTLY who I would want to represent my brand. Bravo, Diane.
Diane is always professional, funny and helpful every time I come into Publix storage. She goes above and beyond with everything she does!
Diane is wounderful
🐿🌻😎👍🌈
Diane was able to help me set up my rental storage unit so easily! Wonderful lady that knows exactly what she’s doing! Thank you lovely!
I just have to Bragg on Ms. Diane, Hands down has the best personality!!! I go in to make my payments now instead of online just to visit her. She’s knowledgeable & very professional! I highly recommend her if you are ever in need of a storage facility!
Ms.Diane was a huge help and also got a good laugh from her. She is awesome and I am glad I came in
Diane is such a pleasant person to work with. I will be sure to tell anyone looking for storage to go see Diane at PS Greer
Great location!
Great deal for first month's rent!
I only need a small unit for a short amount of time. Diane went above and beyond to explain everything to me, answering my questions before I even asked. She was professional knowledgeable and very kind.
Highly recommend!
Diane was extremely helpful & friendly.
Thank you Diane for your assistance! Quick and efficient customer service every time!
Thank you Diane! You were amazing and helpful! Grate sense of humor! Glad I'm your tenant!
Diane has been an amazing help at public storage with so many helpful suggestions! She goes above and beyond as the property manager at this facility.
Diane has good service sweet lady
Diane was extremely helpful and knowledgeable! She answered all my questions!
Diane was great, friendly, and informative. She made getting a unit easy!
Diane was helpful in explaining everything and very friendly! 10/10 service.
Diane was very friendly and helpful. Resolved all issues and was very professional.
Diane was very sweet and pleasant. She explained everything throughly and even got a couple of laughs in. If I could rate her 10 stars I would.
Diane helped me today find my first storage unit and she was wonderful!! Worth 10 stars no doubt. Thank you Diane and public storage for all your help!
Diane provided excellent service!
Diane was great, thanks for all your help today!
Diane was excellent helping me get my unit and everything squared away
Diane was absolutely amazing and very knowledgeable.. She was very friendly and made my experience renting a unit very easy.. Thank you Diane!!!
Mrs. Diane is a lovely woman and I enjoy everything, she explained everything perfectly, she was so sweet and funny and very welcoming.
Diana explained everything well .
Diane was extremely helpful and answered all of my questions as I rented my unit!
The lady Ms Diane was really helpful, nice, has amazing customer service I recommend coming here for great service.
Amy was great and made the process fun. Thank You for hiring such great employee. Gil Kraemer 8-13-22
Everything from service to the cleanliness of of the facility was perfect! Especially niki! She was wonderful!
This place used to be Life Storage and it was WONDERFUL until public recently took over. I am so beyond frustrated now. Life has a bunch of nice carts to load your things with and a truck you could borrow. Now there are always ZERO carts when I come to put things In or out of our units and this makes the trips unbearable. I suggested they just go to Home Depot and buy new carts for customers and they refused and said they had new ones on order but it would be a long time until they arrived… I am seriously considering ending our contracts and moving our three units to another storage center.
Diane M. was wonderful, we laughed and the sign in was pleasant and fun, and she was very professional, informative and helpful. Can I give her 6 stars?
Diane did a great job explaining the lease arrangements and helping me get started.
Diane and Belinda was awesome, they got me what I needed far as the right storage, great customer service.. winning team
Diane expressed great customer service.
The worst customer service ever. If you don't like people you shouldn't be working with the public. I tried to get a storage just now and mind you their still open. She said she too busy to show me the unit because it's auction day. 👌 Apparently my little money is no good here
Alicia, was a very big help with assisting me with making my online payment. She is a pleasure to work with, I also could hear her smiling through the phone. Definitely made my day and you guys are fortunate to have her working for your company. Keep up the great work Alicia, we need more people like you in the world. Thanks again!
Just want to take the time to thank and appreciate Aleisha McNeal and Brandon Reedy for the help the other day. You guys were awesome! 😉
We love Brandon! He goes out of his way to be accommodating and friendly. Great facility - clean and very well run.
Great prices, especially for a climate controlled facility. Brandon was especially helpful and knew what he was doing and talking about. He was the deciding factor for my storage rental.
Brandon is very knowledgeable and helpful. He answered all of my questions and made my decision of which storage facility I was going to use very easy. Thanks Brandon!
Very nice people working there.. They gave us plenti of time to take out some stuff and definitly recommend this place
I called to check on my account because I did not hear anything from the company. I thought I had one month free, come to find out that was the day that I signed up and that was not communicated. When I called, the woman told me she called several times. Which turned out one time two weeks ago, no message left. Then, she said she emailed me. No email nor in the spam folder. Wish there was better communication, would have saved me a late fee.