Public Storage Self-Storage Units at 305 McAlister Rd, Greenville, SC

Everyone here is easy going and very knowledgeable! Super thankful to find a place to store my things that feels safe and protected!! Angie and Sonya were wonderful to work with and definitely gave me a sense of peace coming here!!

Sonja is absolutely the best. Very helpful in every way, Friendly, polite and very patient ! Clean building, easy access.

very good...

Sonya is the best! Appreciate her help every time!

Sonya was so friendly and helpful!

Paying for two climate controlled units. AC has now been out for two going on three + weeks. Nobody at the desk. No way to reach a human via chat or phone. Totally broke. Very frustrating. Would suggest doing business with a location with people. Didn't realize their web site was accurate when it says "contactless storage." Cant contact them when you have valuables baking in the heat.

Terry was amazing and so helpful! She showed me the space I was hoping to rent before I reserved it and answered all of my questions to ensure I felt comfortable making the reservation. Thank you Terry!

Great customer service.. very helpful Ms Sonya is a angel

I dont recommend this place - our monthly payment just shot up by $70 per month! No warning or discussion, just expected to pay this massive increase. It makes it already unaffordable and will be outrageous when they go up again.

great place! I've rented a unit here for 2 years now and I have no complaints.

Yes I been with Public Storage Since 2017 Left And Came Back Awesome Place To Storage Your Belonging*****

public storage was very racist charge black people they going up on the rent everytime turnaround everyday was always going up on the rent every month never rent for them again.😡😡👎

Account errors. I pay according to my contract. I paid my bill. The clerk made a error and wasn't able to reverse or reconcile the error. I was told it would be fixed. I started getting messages about a balance and late charges. MY BALANCE SHOULD BE 0. I went back. Again I was told. . . " We will fix it". Two day later a notification appeared on my phone saying I owe $230. What? I went back again. I was told.... " we will fix it.". Now I have a memo that I owe a $14 late charge. NO ABSOLUTELY NOT. I paid my storage fee in full on 1/3/23. I don't owe anything. I'm going back again for them to fix this. Geez this is overwhelming.

She was very nice and very helpful.

No problems, clean place, would recommend

It is very inconveniencing no access to bathrooms/dumpster after office hours and terrible customer service from workers they are negative, very confrontational and rude never answers questions or aids customers except the traveling supervisor..

Sonya was great!! She was very professional, courteous, and helpful. The faculty was clean the office was organized. Great experience!! I will definitely use Public Storage and all my storage needs in the future and will definitely tell all my friends and family to us then also!

Absolutely the best storage I’ve used thus far and Sonya was a major help moving in and out definitely will use again

The girls here always friendly and kept good eye on storage unit.

Sonya is number 1 customer service

Sonya is the best in the buisniess need help she's ur girl ......

Sonya at this location had been more helpful than I could have asked for! She is a amazingly helpful and positive person. I highly recommend her services!

I've used many storages throughout my life and the access system is the bomb!!!! I absolutely love it!

Sonya at the McAlister Rd location was awesome. She returned my phone call in a timely matter,And when I went to look at my storage unit she walked me through every step. The process was easy and we were done in minutes. She even showed me how to use the key pads, explained everything as we looked at the unit. Thank you Sonya for being so helpful.

Thanks Sonya for your professional help in securing us your best.

Very clean business. Amy was very helpful in all my questions, very knowledgeable. I would recommend this to anyone who asked.

I have been a paying customer of Public Storage for over 3 years now. In those years they have increased my rent and I have paid it. But I just got my bill this month and was shocked to realize that they are increasing my payment by over %300!!! Yes, you read that right, THREE HUNDRED PERCENT.... That is just absurd. Needless to say, I am moving all of my stuff out because I'm not going to be SCAMMED or RIPPED OFF!

Great service! Very helpful

Amen 🙏🖤💕..The Best Customer Service Ever... When You need a Special Place for Your Personal Items.. and And Your Soul LIFTED UP... Please ,Please COME HERE

These employees are wonderful if something isnt right with you storage theyll call and let you know keep up the excellent work

I had never been in an enclosed storage facility. They are very nice and clean. The security is awesome.

Sonya is a very knowledgeable and friendly.

Changed storage facilities because my Husband attained this earlier in the year but I visited yesterday and there is an awful smell on my floor - There should be an investigation...... Otherwise so far so good :) ....... UPDATE 01-21-2022: My review has dropped two stars due to the cleanliness of the facility... The bathroom for Customers has been "out of order" since 12-28-2021 - On top of that they do not sweep, mop, wipe, and/or have pest control come regularly to the facility as well...... My Husband has recently discarded trash on their behalf and earlier this month I swept the hallways around my units because I got tired of looking at the dirt & debris...On-Site Management is lazy & accusatory personally towards Me and I've made a complaint to the Regional Manager about their conduct BUT now that they refuse to allow paying Customers and their Children to use the bathroom is completely despicable... The only thing I can say positive is the location is convenient and the Regional Manager is a good guy that tries to do his best...... This review has been re-submitted ONLY because I was asked.

Sonya and B

You have the best worker EVER at 305 McAllister in greenville SC. She was a great helper today!

if ya need storge go see sonya at public storge at mcalister rd. she is great. you wont be disappointed

The woman setting up storage rentals today was kind and efficient. Place seems clean and well run.

Dianne and Jacob were very helpful, friendly, and professional. We ended up getting the perfect sized unit at their recommendation. They gave us all the information we needed to make an informed decision. Highly recommend these 2 and this location.

Good storage facility, super clean and secure. Can be difficult to navigate if busy.

Great experience Sonya is great to deal with. . Facility is clean and secure. Need storage go see Sonya at McAlister Rd Public Storage. You won't regret it

Diane first helped us with acquiring our storage unit. She was extremely helpful, kind, and thorough. She was encouraging me to rethink my decision to go to another unit because of the management of the units in that building. I told her that’s was going to check out the other storage company’s facility but didn’t make it because I’d read the reviews. I came back to Diane’s surprise. I could tell that she was concerned about the upkeep of our unit with another storage company Diane is personable, friendly, and kind. I’d recommend the PS on Mcalister in Greenville. Even a current renter encouraged me about my decision to choose that particular location. Thanks, Diane!

Sonya and Olivia were most helpful in getting us all set up for our long term rental in this clean, bright, storage facility! Update: It's a year later and we're moving again. We're actually gonna' miss Sonya -- and this excellent storage facility. She's been especially professional and helpful all year long. On every visit, the facility has remained clean, bright, secure. Convenient location, too.

My sister & I had a great experience on Wednesday. Lindsay did an outstanding hob to be here only a week “7” days … Job well done…

Sonya was a great help today she was there to answer all my questions... super nice

DIANE W-She Was Very Professional Very Helpful An She Even Stay Over Till She Helped Us Out🙏🏿🙏🏿

I really like the hospitality. Ashley was so polite and so helpful u need more people like her that understand your needs. Thank u Ashley for all your help may God bless u.

Diane M. went above and beyond-with a smile! Professional, friendly and efficient. Facility is clean and easily accessible

Great service Sonya!

Diane m was very helpful and patient during our move in process she didn’t give up on getting us the correct help we needed

Sonya and the team at Public Storage McAlister Rd could not have done more to help with my recent move. Sonya showed me the unit, explained how to sign up, and made packing recommendations. She was there with a smile and offers of help each time I went over. And she came to my rescue a couple times when I needed something. Thank you for making things easier!

No No No. Property Manager Sonya Raasch does not know customer service. She should not represent this company. Unprofessional. Would not recommend.

very terrible. called 30 minuets before closing time and Sonya seemed very rude and in a hurry and didn't seem really interested in assisting me with my needs. I still don't know what I'm looking for but would not recommend this business.

Terrible customer service!

was part of a move from this storage center, we got there on time but the property manager Sonya was rude to me and my men, trying to make us move faster then we physically could and trying to get us out of the unit before we were even finished loading up into our truck. this business is okay, we work with them a lot but the customer service is just not up to par.

Extremely unprofessional and unorganized. The management team needs to be retrained on customer service.

Negative experience here.

Edit** Spoke with district manager Scott he seemed to be understanding and on the same page. I changed my review to four stars because I believe 5 star customer service would not have went this far. I will say a lot of my customers use this facility for storage needs. Based off of my interactions with management “above a local level” is worth using for storage needs. Any issues Scott is your guy!! Reached out spoke to the property manager about a concern that I had and within two minutes of our conversation she hung up on me. Poor business practices for sure!!! Plenty of other storage options in this city! Make this a last stop!!!!

She is AWESOME!!!!!! Time for a raise!!!

This was a fast and courteous and most pleasant experience. Thanks Rachel!!!

Sonya was amazing! She has great customer service here at McAlister Rd! Even while training! She did wonderful! I love you Sonya! And thank you so much for making my move in to my storage unit am A+ ! She is such a warm and kind hearted person! Very informative as well! You never know what someone may be going through, and you did a wonderful job keeping me in high spirit while doing my move in . So I really do appreciate your hard work!Thankk you thank you thank you!!!

Good customer service 👍

Rachel was very wonderful

Good security but a little warm on the 2nd floor

Ashley did a wonderful job

I have been a customer of Public storage twice before 2006 & 2008. I need them again 2021 they have always provided me with excellent service this time I had the pleasure of working with Sonya and Ashley to beautiful and blessed ladies.

I just wanted to rave about this location! It is definitely well kept up, clean, and the staff is so friendly. Jesse was very professional, helpful, and sweet! I would absolutely recommend this facility over and over!

Very clean units and well priced. Very nice person working in the office!!

Love this place

Couldn't have had a better experience. I had the opportunity to work with Rachel and she was so helpful throughout our entire experience! I highly recommend!!

I love Sonya!! She helped me out and showed me sizes of the units so I could pick the size I needed.

Rachel did an awesome job today!

Mrs. Rachel was awesome with service and was very respectful!

Sonya was excellent

Needed a storage short notice, Sonya was able to help me out right away! Thx Sonya

Sonya was amazing. This move it was so easy and she was great. If you need to store anything call her and she will help find you the perfect space

Rachel and Sonya are the best staff you could have they treated me with respect and they’re kind they helped me more than I thought I could get they deserve a promotion .

Great and friendly staff wonderful people to deal with

Sonya helped me to rent a space. She was friendly and very knowledgeable and got the perfect space for me. I would recommend her to everyone. The property was clean and well kept. Very secure.

Great customer service!!! Nice and friendly

Nicole and Sonya were extremely helpful. Promptly finished paperwork for my 2nd unit, thoroughly explained details, thing to know, etc.... Thereafter; I was quickly able to start unloading. Great service and a clean facility.

Very clean and nice

I enjoyed Sonya service she did excellent service for me

Keep in mind that it is day one of my experience. Sonya was friendly. The facility seems clean and well maintained.

Its really a good place 2store your things and great customer service

If you're looking for excellent customer service that exceeds your expectations, then this location is definitely for you. Ang and Sonya makes a difference. Ang will absolutely leave you smiling not only because of the satisfaction you will experience due to her product knowledge and services, also she is a barrel of laughs. Check her out for yourself, you'll see! Thanks Ang, I'm grateful that you saved my business money by informing me that a larger unit than what I had was a much better value as well as the enormous space that I gained. The price change was very affordable; truly amazing. Thanks! Sonya believes in the Golden Rule (Treat others how you expect to be treated), she took that to another level. I absolutely love to stop in just to say hi because of the warmth and love flowing from her voice. I thought that Chick-fil-a Corporations are the only "My pleasure" people. Even they can take a few notes from this particular Public Storage location. It is so nice to gradually see sincere customer service like this I love it!

Good people work here

Thank you Olivia for helping us today! She was very friendly and professional! She also gave us the best option that fit our needs. Excellent customer service. The world would be an amazing place if they had Olivia's like her everywhere.

Olivia was so helpful the other day with all my questions that I had. Very clean and well kept facility. Will come here if I decide I need to store my belongings.

Olivia put a really bad taste in my mouth. I tried being understanding due to the fact that she was new but how the heck can you be new and RUDE??? I explained to Olivia that my family were moving from out of state and she basically inconvenienced us twice and when I asked for a manager to call me they never did.

Ms Sonja was absolutely awsome, she is professional with a great since of humor. I feel like my belongings are in great hands.

Sonya was nice and went above and beyond to help find information on a storage unit I need.

I was in here on 10/3/2020 and Sonya and Olivia were super helpful and extremely nice about questions that I had.

Nice prices

Enjoli was the best while I came in on break and was rushing .

Emjoli helped me a lot. Thanks for your help!

Enjoli has excellent customer service. She opened my account quickly. She was very informative about her products and service. I will reccomend this site to future potential customers. Awesome job Enjoli.

Moved parents into new condo and needed a 10*20 unit in a hurry. Sonya was great to work with and got everything taken care of in a hurry.

Sonya and Genie were great to work with. Highly recommend this facility.

Was looking for a unit to move my apartment into temporarily. Sonya helped me figure out the size unit I needed for the best cost. Unit and office were very clean and organized.

I went to go look at a unit, because I am moving into a new place. The service was exceptional, Sonya was very friendly and went out of her way to help me find what I needed. Great price, and clean. I would definitely recommend.

Sonya was fantastic to work with. Answered all my questions and concerns. Thank you.

Came in to get price out a unit and sonya eas a great help in finding the right unit for me

Very good place to store items Very good workers

I had a great experience here! Sonya was a tremendous help! Thanks you so much!

Scott went over and above to help me find the best possible unit available. Now that I see how close the access is, I rented a 2nd unit! Thank you Scott!

Scott, manager, was a tremendous help in finding a climate controlled unit that would suit my needs. Highly recommend Public Storage.

Sonya was amazing to work with! So helpful and kind. It was so nice to work with someone so friendly during such a stressful time!

Sonya was very helpful and courteous

Great experience! Returning customer!

Sonya was awesome. Facility was spotless!

Great help and amazing customer service!

Pat and Sonya was very very helpful!!! They are so sweet and I love the facility!!!

Staff was courteous and even stayed late to ensure that I was able to store my belongings.

How to i sign up for an online account?

It’s easy to get things in and out ,the workers are very Nice people and it’s Clean

Everyone was extremely helpful. I needed a unit and they made it quick and easy. They made sure I knew how to work the code and all details.

Recently moving from VA to SC I had a lot of things to get done & storage was one of them. As much as I dislike the storage process the young lady Rasheeda made the transaction / process smooth! I've heard some not so great things about this company but my experience was totally different...! You get 5 STARS fr me! Thank You Rasheeda!

I arrived and not only was she beyond welcoming she proved that she wears the captain hat. From the short time I was on the property I watched as this young lady operated U-Haul trucks parking and returns, explaining contracts, while taking a payment so no one waited a lengthy time frame. She was doing this all on her own! Thank You Rasheeda for the wonderful , accurate & fast service!

Very Friendly and helpful staff. Great Location, and clean facility.

I called midday on a Sunday and Laura answered my call. I had a moving truck driving from NJ with no where to put the contents due to a rental mishap. The movers were coming at 8 am on Monday morning. Laura came in early at 7:45 am Monday and signed me up quickly and efficiently. She went above and beyond and I hope management appreciates her work! Thanks Laura! Incidentally the moving truck broke down on the way to the unit, they showed up 7 hours later! Regardless, thanks for your effort!

Eh it ok

This place is fantastic! Clean and good prices...excellant customer service.

This was the worst experience I can imagine. I live in Texas and worked diligently to schedule everything I needed to do in a cost effective and timely manner. The experience began well as I arrived on Thursday, but that warm, fuzzy feeling didn't last long. Because my units are on the second floor, using the freight elevator is a must. One of the elevators weren't operational, so that left only one. The elevator completely shuts off at 9:00pm and that left me with one whole UHaul truck load of belongings to figure out what to do with. Fortunately, I was able to park it in the UHaul parking lot 4 miles away until I could get back on Saturday. Those of you reading this will quickly realize that now I had to pay for two additional days for a truck rental and hire a second set of movers. My family and rented crew got to the facility at 2:50pm only to find that padlocks had been attached to my newly purchased units. I rushed downstairs only to find that the office was closed! Another person moving their stuff in alerted me to the fact that LaToya was in her car in the parking lot about to leave. I sprinted across the parking lot and yelling to LaToya to please stop so she could help me. She informed me that she was off the clock and couldn't help me. I had to BEG her to please figure out why there were padlocks on my two units and she told me that wasn't possible. Again, I had to BEG and plead with her to come see for herself. She begrudgingly parked her car, verified my two units, took the elevator upstairs and then finally believed me that padlocks were indeed on my two units. Fortunately, she took them off, but didn't see the need to apologize or anything. The movers were waiting and they charge by the hour. Because of this terribly run facility, it cost me an additional $400.00+ to move my belongings. As you read this, just make sure you have ample time to be able to work within their very narrow time frames and also be able to have the time to only have one working elevator. If I had the luxury of time, I would have moved all of my things out and moved to another facility.

Beautiful. Nice & very convenient. Staff lady Alexis is very friendly & accommodated me very well 🌟 I would recommend this place.

Very friendly and helpful staff! Best storage I've ever used!

Very Friendly group of individuals working there. Plus, they address any issue fast and professional.Need more of them in more places.

Excellent storage facility.

I will highly recommended this beautiful, well organized and clean storage. Managed by very hard working employee Ms Shelly . Price really really reasonable. You will see all modern technology they used in this storage facility. They provides you lot of moving tools to make your load and unloads quicker and easier. Love it. Mohammad Islam

My church family and I started using this storage facility when it was still SpaceMax. Now it's owned by Reedy River Storage and they have been truly good to us. The five stars is for integrity and helping us feel welcome and stress free about where we would keep our church equipment and Outreach materials. Thank you Reedy River Storage for all you do and provide.

Have been storing for almost two years. No problems and I feel safe having my items stored here.

Really clean, nice, fair and understanding business

The folks at Reedy River went above and beyond to accommodate my needs. The facility is immaculately clean. I highly recommend!

Very responsive to all requests. Clean, safe, great value. Managers on site extremely helpful and friendly.

These folks have been wonderful to work with and the facility is clean and well maintained. Highly recommend. The building doesn't have their name on it yet though so you might be confused about that. Hopefully that is being addressed soon.

Safe, extraordinarily clean, and the friendliest staff to help with ANYTHING. I've been storing at Reedy River for over a year and love the flexibility of accessing seasonal, rarely used items and overflow. Ask about specials: Sally and Alexsis are so willing to assist.

It’s a good and responsible storage unit.

Staff is great and friendly! Manager is super respectful and kind. Answered all of the questions I had with no problem. I don't understand why Ms. Blackberry had such a bad time, it almost seems UNREAL. :]

Great service, good location, easy to get in and out.

Got to be the cleanest storage facility I have ever used. Also, great security with easy access for those using it. They have dollies and carts for moving your stuff around, a large trash bin for stuff that has outlived its usefulness and plenty of convenient parking. Great prices too. The combination is hard to beat.

Great storage and very helpful team on site.

Very clean and well lit. I like how they have carts to help you move your belongings fast

Great service at their front desk!! Thank you so much!! Nice clean, cooled, and secure storage place. I love it!!

The staff is friendly and helpful. The facility is wonderful. Clean, easy to access, safe. Initial rental and setup was quick and easy. I recommend Reedy River Storage to everyone for any storage needs.

Very clean and well maintained!! Manager Alexsis is always willing to help and is very pleasant to correspond with! A must if you need a storage space! Great company to rent from.!!!

Reedy River Storage has an amazing staff!!! Sally is so kind and helpful and Alexsis was very friendly as well. The facility is nice and clean. Thanks for all the help girls!

Stunning new storage facility offering climate controlled units on 3 floors. Wonderful friendly knowledgeable staff. Very secure with numerous cameras and keypad entry. They offer moving supplies as well as U-haul truck rentals

New, clean, easy access. Half off first two months, month to month leasing.

Tywanna helped us. She was kind and very patient. She was quite busy when we arrived and she juggled everything like it was no big deal! Thank you Tywanna!

Love it!! The staff is awesome. I've had previous experiences this is by far been the best.