Public Storage Self-Storage Units at 401 Hampton St, Columbia, SC

Tangie made my experience an absolute treat. She was so pleasant and helpful during the move-in and move-out. If I had any questions I could call and she would get back to me immediately. Excellent property manager and I would highly recommend this space to anyone looking for storage in Columbia.

Shannon was incredibly helpful and the rental process was very easy!!!

Very secure place!

Great service

Tangie was most helpful in helping us secure the accurate size storage unit for our needs.

Tangie was very helpful with getting us set up with a storage unit. I had initially reserved one online and did not realize I reserved a 5x5 locker (instead of a regular 5x5 unit). She assisted with everything I needed and even showed me an actual next size up so I would know if that would work for me. I brought my own lock and she refunded me for the lock fee and helped take my account off of auto pay since I would not need the storage for more than a couple of weeks. She was very friendly and helpful and getting this all taken care of for me. The facility itself (along with the storage units) is very clean. Go see Tangie!

I came in to rent a storage room and Ms. Tangie was really sweet and the customer service was great.

Katie was Very Helpful in Every Dynamic. She informed Me of All options available including the insurance package. Ms. Katie is a Very Impressionable Young Lady. She is What I personally would like ALL visits to Publics Storage to be. Approachable, Comprehensible, Knowledgeable, and Experience in Customer Relations. Knowing that We also share a Grandparent Vibe solidified the deal for Me.. Congratulations to Public Storage for getting it Right with this Employee. May she forever be Appreciated.

I have been with public storage for a while now. And the property is very clean and Beth Martin that works at the Hampton location is very polite and very nice to do all of ur storage business.

This was my first experience with a storage facility and CubeSmart made everything so easy. Easy sign up, extremely clean and accessible storage units, and great customer service! I only stored my belongings for a few weeks, so aside from the set up and insurance fees, I didn’t have to pay anything! I’d recommend CubeSmart to anyone with storage needs and will certainly use them again if necessary.

Tangie was so sweet and caring. She was also very helpful with my moving and payment. I love her service thanks again ..

Tangie was so helpful with all my questions and making sure I got everything I needed for my storage space.

Beth was very helpful........

My experience with Tangie was awesome. She understood what I wanted and helped me make a decision. Her customer service is outstanding. Her property will always be my first choice.

Tangie is a sweet person. She is always willing and able to help. I love her customer service. Thank you

Quick and friendly service!

I'd like to share my experience with Tangie, who spent a lot of time today helping me through the reservation process when I was having trouble managing my account. She was professional, knowledgeable and very patient. A good experience. Thank you, Tangie!

Tangie was so helpful with my move from one unit to a smaller one. She was very understanding of my concerns trying to get moved out as to not incur extra charges. Thanks for a smooth transition!!

Tangie was a very informative, kind, patient Property Manager.. She has made my experience here very very easy and uncomplicated.. If in future I need Public Storage I will definitely be coming back to this location with Tangie... She is awesome!!!!!!

I don’t ever leave reviews but I had the best experience here! Tangie was so sweet and helpful! We moved here from out of state and needed to store our belongings that wouldn’t fit in our apartment. This is also the cleanest storage I have ever seen! I would rather live here than in our apartment 🤣

Tangi is by far the best Public Storage associate I have encountered. She is so helpful and definitely works hard for her customers. Thank you!

Still a faithful customer. Love the property manager Ms Tangie! She is amazing has a amazing spirit and is always so helpful no matter how small the issue. Definitely recommend!

These very nice folks put up with me losing the keys, two storage units, myriad changes, and long distance interactions. So nice. So helpful. Thank you, @ public storage.

Tangie at 401 Hampton Street is amazing. She is friendly and was very helpful. She explain everything I need to know. She is the best

Went to Hampton st location with my wife and was really satisfied with my visit. Tangie answered all questions and knows her job. Will be back again

Great clean facility. Lovely customer service!

I had amazing service from Janie. She made my renting process as smooth as it could go.

I came in to check prices and I was met with a smile and warm greeting from Tangie. To be moving and entrusting your property with a company with workers like her is great to know! Keep her around Public Storage! Thank You again Tangie for everything. My transition will be smooth

Went to get a storage today & Ms. Tangie was very nice, helpful & respectful. The storage was very clean.

Jason was very helpful with my storage.

Quick fast reliable service

Tangie was so amazing and helpful! I’ve rented at other storage facilities before, but this has the nicest staff and facility by far. I highly recommend you talk to Tangie about renting storage space before you talk to anyone else.

Unit on uppermost floor, all the way in the back 𝙜𝙤𝙚𝙨 𝙩𝙤 $86 𝙣𝙚𝙭𝙩 𝙢𝙤𝙣𝙩𝙝, 𝙢𝙤𝙧𝙚 𝙩𝙝𝙖𝙣 𝙙𝙤𝙪𝙗𝙡𝙚 𝙩𝙝𝙚 𝙘𝙪𝙧𝙧𝙚𝙣𝙩 𝙧𝙖𝙩𝙚. Renting just under 6 months, storing extra bikes. Not comfortable keeping anything that would be affected by mold, mildew, or bugs. There's a moldy look and odor to the place (carpeting has lots of stains, musty odor throughout the building and there were small dead roaches in the unit at move in. So don't store anything that isn't metal and that might be infested.) At one point there were massive piles of trash (broken glass, furniture, pots, clothing, toys) from other units left in the halls, the entry way, and left on the hand trucks for over a week. This was difficult to move around and likely hazardous. Sometimes people move their contents out into the hall to sort, and it can be a lot. They might leave things in the front entryway overnight or blocking the entire hallway. I was working on a bike when someone climbed up and looked at me from outside an adjacent unit. Idk if they were bored or scouting contents. 𝙋𝙚𝙤𝙥𝙡𝙚 𝙤𝙣 𝙨𝙞𝙩𝙚 𝙖𝙧𝙚 𝙝𝙚𝙡𝙥𝙛𝙪𝙡 but this is a high traffic location. Parking is not the most convenient, with just a few spots in front, and only two elevators separated by parking lots for the whole facility. If you get a decent rate just plan to move out once they jack their rates. Over double would be unacceptable without the inconvenience and dinge. (Pics taken a week apart.)

Awesome place, Great customer service, especially the manager Brandy, the place is always clean!!

Brandy is amazing, juggling so many task at once and making certain that each guest has her full attention. She is certainly an asset to the team at Public Storage, might I suggest a clone or three?!

Lovely ladies who work here always willing to help when ever you need help. Outstanding customer service.

Great customer service

Great staff and very clean property!! Love Brandy, she's always so helpful.

Brandy was very helpful. Clean place. Highly recommend.

It's hard to fully express my full appreciation for the services of this Columbia office, in particular Brandy, whose helpfulness never quit. In a nutshell, she walked a very computer-confused client through the process of understanding the system of reserving and paying while maintaining complete good will and patience. This saga occurred over a period of several days, the end result being a very satisfied customer. I cannot not overstate my relief and satisfaction. This is a very glowing report, but it is not overstated. Susan

Tangie was very professional and helpful I advise everyone who needs a storage looking for a safe clean professional customer service at its best book at hampton public storage and let Tangie assist you

This storage facility is nice, clean, and convenient to downtown. Thanks to Ms. Tangie for being so professional and helpful during my rental.

My monthly rent has gone up $50 in two years. Pretty ridiculous

We purchased a unit while this was still 'Extra Space Storage' in an attempt to get away from Public Storage, as they were constantly hiking their rates. Well, guess what. Without notice, our unit went from $76 in December 2021, to $98 in January, and again will be $98 in February. This company is ruthless and doesn't even follow its contracted agreement for a 30-day notice of any price changes. Don't bother reporting them to BBB as they have a 1-star rating with nearly 2000 reports. They don't care. Since the take-over from Extra Space Storage, they've replaced their all-metal, very sturdy push-carts, with less-than-grocery-cart-grade plastic bumper cars. There's visible trash on any given floor, and whatever 'HVAC' setting they want ... such as "airflow" is what they'll give you. In the summer, it blows hot air, in the winter, cold. They're buying up all the competition, and charging whatever they want. I'm all about capitalism, but this is seriously bordering on a monopolistic takeover. Heed my warning fellow storage warriors.

Excellent service Ty 5 stars

Lori was amazing she stayed behind to get me all set up and worked with me during a difficult time she is by far the best in my many years worth of moving DEFINITELY RECOMMEND🥰🥰🥰

After paying and scheduled in advance it took hours just for a temporary code

Tangie was very friendly and helpful in a hectic move. Thanks T

I just rented a unit on 23 Oct 2020. I was helped by Randy. He so professional and helpful. I would recommend if you are looking to rent a storage unit this the best place in Columbia to rent a storage unit. Thanks Randy for all of your help.

Denise was so helpful getting me set up with my unit the same day I reserved it. The facility itself is clean, well maintained, and security looks to be excellent. And the location is super convenient for me.

Great ladies at orchard

Denise is an amazing manager, taking care of the customer with knowledge and kindness.

Miss Denise was absolutely wonderful. Her customer service is 5 star and she goes above and beyond for the clients. She definitely goes out of her to make sure you’re happy and does everything in her power to support you.

Ms Denise was very helpful with everything...she even helped us find our debit card😃😃...this place is very convenient and they have good prices

Miss Denise Fry has wonderful customer service and was very pleasant to deal with. I thoroughly enjoyed my experience here.

Ty was amazing and personable

Sheliah was patient attentive and accommodating. She made theprices simple and stress free.

Very clean,friendly staff

I rented 4 storage units at 401 Hampton Street in June and my items were there only for 2 weeks. Upon moving out, every box in my units on the 4th floor were infested with german roaches. Do not rent here.

Elizabeth was absolutely amazing and very professional !!!!

Helpful agent and was a simple reservation

Wow what a great facility. Just moved out today after several years. Steven Jones the store manager was so helpful with all the final details. Kudos to ExtraSpace for their dedicated employees.

Steve is fabulous and goes out of his way to communicate. He is trustworthy- and we appreciate all he does to ensure the safety of our unit, as well as the respect he shows customers.

So far the service that we’ve received has been outstanding!!! I’ve had to make several changes to the size of unit etc, and every time I’ve called I’ve either spoken to Steve or Kylee and they’re so accommodating & patient & friendly! Thank You!!!

Easy to work with and prices are very reasonable.

We rented a storage locker for the summer so my daughter didn’t have to bring most of her things home for break. She is moving from the dorms into an apartment. WOW was that the best idea EVER. Moving her stuff to the storage facility was so easy and convenient. Cost is really reasonable and the lockers are really nice. Climate controlled and spacious. Carts available everywhere to assist in transferring her things from our vehicle to the locker. Ended up storing things for two of her roommates also. Do yourselves a favor and rent a locker instead of transporting everything back home each summer! Your back and wife will thank you!!!!

I greatly appreciate all the expertise given when trying to find a storage unit that will accommodate you & your belongings. I have received nothing but Love from day one.. I just want to say Thank You for everything..

Kylee was very friendly and efficient.

Nice and VERY CLEAN!

I highly recommend Extra Space Storage on Hampton St in Columbia, SC. I have used them for 3 years to store my daughter's items for college. They make it so easy! Every person I have spoken to has been a pleasure to work with and extremely helpful. The place itself to so easy to get to and clean and organized. I wouldn't store my items any place else!

Kylee was extremely helpful and answered all of our questions. Facility is clean and building secure. Great customer service and location.

The agent that helped me was very helpful. She was able to meet my needs very easily. Great experience

Extremely professional and courteous staff (Thanks Asst. Manager Kylee B.!), focused on convenience and the customer's needs in a streamlined fashion. The facilities are clean and welcoming even, a change of pace from the typical "boiler room layout" I've seen at other storage brands. Those perks come with a price point that, in my research, can't be beat by the competition. I would highly recommend this company to anyone looking for affordable, no-hassle storage options in the area.

What should we do if we find homeless people living staying in the facility?

I was there this week and was helped by a young lady by the name of Kylee Browning. She was very sweet, helpful, and helped me pick the best unit for my items. First time ever getting a storage, process was very quick and simple. 10/10. I highly recommend for military members.

This was a great storage rental experience. The process lasted about 20 minutes and I was very impressed with the speed with which I toured the prospective units to the point I set up my monthly auto draft. The facility in clean and well maintained and the staff is very well trained for customer service.

Very professional. Definitely recommend!

This is my first time ever renting a storage unit. A nice gentleman named Greg assisted me in obtaining a unit that I much needed. Very knowledgeable and friendly is this establishment. I am happy and feel confident that my stuff stored will be in the best hands! I ended up with their last 10X15ft unit which worked out great.

Went to view property and met with Steven who wasn’t as friendly or helpful as the reviews I read prior to my visit stated. While we walked through the halls to view available rental units, there was a trail of trash and debris from a unit and we had to step over it all to get to the 5x10 storage spaces; Steven blithely stated that they can’t control what people leave behind after hours. Saw a dead bug inside one of the empty units. The facility is not easily accessible as Hampton and surrounding streets are one way. The facility wasn’t very impressive and the prices, which don’t include required insurance, were way more expensive than other places due to being downtown. The special offered was the first month free or reduced monthly charges for longer rental terms. After exploring a few more self-storage facilities, I decided to give my business to Bee Safe Storage. It’s a bit further out, but it’s a brand new facility with great prices and specials, staff, and a keypad access drive-through tunnel for loading.

We inquired about storage with a few different companies but this one was perfect for us. The location is very well maintained, staff here - Steven & Ronesha did an amazing job. Steven showed us around and helped with pricing etc. Ronesha helped us sign up next day on - site. Weather controlled, cool, safe place sleuth very helpful staff.

Very courteous and professional staff. Clean environment and facilities and strictly enforced social distancing and public safety protocols. Easy access to loading dock facilities.

Stephen has place in tip Top Shape!

Very clean and spacious

Very clean and the area surrounding is good. No restrooms and no trash containers at all, that's the only downside

Staff was very nice, professional and helpful. I would recommend others to this location. Thank you!

The rent was lower online than what was said in person. The building is being bought out by a different company so that may be a reason why there was a difference. The units are very nice and big, it’s very easy to access and very clean. Friendly people too.

We just opened an account with Peter, the Manager, today to get a jump on storage for our son at USC. We are from Maine and after spending some time with him we are confident our sons items will be safely stored over the summer. The facility is sparkling clean, cool, and service was great. It was so impressive I not only asked if they were publicly traded for a stock play, but if they had plans for expansion in the Portland Maine area, as we could use one for our company’s business storage. Great job Peter, it’s always great to meet someone who takes such pride in what they do, and strives to do a great job. It’s hard to find people with that sort of dedication these days.

I rented here for a several months and everything was outstanding. The facility is very high quality and a pleasure to visit. I never had any issues whatsoever with entry, availability of moving carts, or anything. However, the real reason this is a 5 star establishment is the customer service. Peter and Terry were always so helpful. They knew me by name! I didn't even bother to setup online payments because I enjoyed the pleasure if saying hello to them each month. If you need storage downtown, go to CubeSmart!

The store manager and guys here are just the sweetest! The facilities are new and clean and you can reserve their truck anytime you need, which is a HUGE plus if you have sedans like my husband and I. The location is great. We can easily swing by coming on and off the highway. The price of this place was competitive with others in the area as well.

Super friendly team! Easy to move in! They even offer a free moving truck. They have been nothing but helpful!! It is a little pricier, however you get what you pay for. It's worth the extra. I will never store my items anywhere else!

The customer service is what sets this location apart! Have been a customer for 2 years, and do not have any plans of leaving. Thank you to CubeSmart and Peter for always looking out! Highly Recommended

Great storage facility

They were so easy to work with and have helped us to declutter our apartment. I highly recommend if you live right across the street. It was one of the best household decisions we have made this year!

Manager very cordial and precise with sharing pricing and availability and services. Temperature control seems very well regulated and light sources within the storage units is great.

The service here is great—treat you well and lay out their prices upfront. I had a large storage unit and was able to unpack my moving truck straight into it in only a few hours. If you have a spot on a higher floor you would have to take the elevator. It’s an industrial sized elevator, though, and would fit most all household items.

Managers Peter and Patty made our moving out experience seamless. The facility is very clean, very secure and the people are very helpful. I would use them again if I needed to.

The manager here was so helpful and knowledgeable of everything involved in the process.

Great place for college students, families, or really anyone to store their belongings. All storage units are indoors and everything consists of a control temperature environment. You will pay a little more for a storage unit compared to other locations, but like previously stated it is all indoors and is temperature controlled 24/7. One thing that I would like to point out, that wasn't necessarily voiced to me is you are required to have insurance upon purchasing a unit. I currently pay an extra $12 a month for insurance, which is no big deal, but it was a shock to me. You have access to your unit up until 10pm every night and as early as 6am every morning. Very friendly staff and would recommend storing any personal belongings here.

The storage is great, the place is always clean, and Patty is so helpful! 10/10 would recommend!

Patty our CubeSmart representative was awesome, she was knowledgeable, quick, and efficient. Patty made our move ( on the hottest day of the summer) a breeze.

Paying for climate control, and the new policy is 80 degrees. Ridiculous. Columbia SC in the summer is brutal and humid, 80 degrees will allow humidity to be very high, which is not what I am paying for. June 24 Update Last week I a district manager reached out via voicemail, I've returned a call but got his voicemail. Temperatures and humidity in Columbia SC during the summer months are extreme, their minimum temperature policy will allow for humidity levels that can allow damage to valuable items in storage like guitars, furniture, etc. Prolonged exposure to moisture is typically not good for anything not made from synthetic materials. Hopefully this person will call me back and they will lower the temperatures to what they were before. Got a call from the district manager minutes after my update who sounded sincere in wanting to try and rectify the issue. Hopefully my next update will be positive. Humidity and temp are back at an acceptable level.

Clean and secure

My first time using a storage facility and I can't imagine how it could have been better than than what I experienced at CubeSmart on Hampton St! The facility is well-organized and immaculate. Patty and Peter are both very friendly and very helpful. They worked hard to ensure my needs were met in the most efficient and economical manner possible. Great work you two!

My experience at Cubesmart with Peter and Ms.Patty was awesome. They were repectful, helpful and very attentive. The storage units are climate controlled and it is very clean. I was impressed with what I saw. Peter went above and beyond to make sure I was satisfied. Great Job!

Highly recommend! Great experience. Staff is very professional and courteous! Building-storage units all very clean!

Clean, easy in, easy out, secure and safe! Who knew a storage building could be so pleasant?

It's hard to get someone to answer the phone so it's hard to make an appointment as they suggest. I attempted to visit the office location on 5/21 but as I approached to building the employee on duty put up a "Out to Lunch" sign in my face. I considered if this is a preview of the service I would get as a leasee, I took my business elsewhere.

Patty was very informative and helpful! We will definitely refer this place to our colleagues and clients.

Patty was very nice and sweet! I’ve had public storage in the past. The difference that made me choose Cube Smart is there amazing customer service, clean, safe, fairly new, amazing location, and indoor storage facility that would be perfect for anyone.

It was nice but very pricey. They take advantage of there location.

Excellent service. Very clean space and the temperature control is much better than other competitors.

This is a wonderful storage facility. Exceptionally clean, secure, and convenient. The people in the office are so nice and helpful. Can't recommend this place highly enough!

Friendly service and pleasant atomsphere.

100 % Recommend . Do not look any where else for your storage needs😊 Cubesmart ( store 6789) on Hampton street in Columbia is not only an amazimg facility but with wonderful, professional, knowledgeable and above and beyond customer service orientated staff!! Patty and Peter will make sure your experience is the best possible !! Great location, super safe - whether for student summer/ seasonal move out and storage needs, or decluttering your place called home , whatever the need , I highly recommend CubeSmart!! Heather W.

Well maintained storage facility with incredibly friendly staff. I use my unit for business supplies and they receive packages for me when I'm not there! Great location and clean facility with reasonable prices.

So impressed with them - customer service was spectacular, very clean facility and was a very easy process.

Great experience all the way around!

I highly recommend those looking for an affordable place with great customer service and a free truck to move your belongings, I strongly suggest Cubesmart. They were very helpful, sweet, and professional. I give them a 5 star plus ratings and God willing, will be seeing them soon.

Always friendly

Staff are extremely helpful and nice very attentive.

Ms Patty was wonderful. She was so accommodating and made the rental and move in experience much easier!!! Facilities are nice and clean!

Patty was friendly and so helpful. Moving in itself is stressful enough so Patty made it easy. Thank you so much Cube Smart!!

Stored my stuff here for about a year. Facilities were clean, staff was friendly, had an issue once and they were quick to apologize and make it right. Over all good experience. Patty the GM was always super friendly and very nice. Climate control was nice too.

Great people, great facility.

Ms. Patty has the best customer service ettiquet. Her professionalism is out of this world!

Super clean facility and Patty is amazing and very friendly!!

Mrs Patty's customer service totally blew me away. She went above and beyond to make me and my children feel comfortable and made sure everything was to my standards!!! The best part of my experience was the fact that her behavior was completely natural, not forced at all.

Great price, clean and safe facility. Staff was awesome and very helpful.

Good prices. Great for college students.

Very pleased with the facility and Patty and Peter were very helpful in making the storage experience a pleasure.

Patty Marrett is THE most helpful, information filled, dedicated to customer Service person i have ever experienced. Coming here from California to bring my daughter to school at USC , she has been nothing but the most attentive and caring person helping me at all times, since May. TY Patty for being an amazing human!! 💖

Excellent facility and location! Professional staff! Perfect location for storing your items.

Ms Patty was so helpful and nice when I first entered the building !! The prices are reasonable and the storage was clean which I loved!! I will recommend and use again if need be!!

Peter and Patty were just so great and accommodating! Everything was explained so thoroughly and they made moving in easy. Their paper for rental of the moving truck got lost, but Peter emailed me to make sure I still needed it and that it was open on the day of my move in. It was extremely hot and they continuously offered us water. Their kindness never faltered. I highly highly recommend this storage facility!! The best one I have ever used.

On June 26 2018 is a day that will forever play in my head because it was a move date for me that had gone wrong 100%. But on this day I had the pleasure of experiencing what great customer service really is at this location. The office manager and staff are always courteous and helpful. Patty, and Peter you guys "ROCK" and are my heroes and thank you so much for going over and beyond to assist me today. Your rating from me will definitely be ten stars not five.

Very clean and bright. The staff was very friendly and professional. Well worth the price. I left Public Storage which had a lower price, but also had a rodent problem and very bad customer service. You truly pay for want you get.

Patty M., a manager at Cubesmart's Hampton Street location in Columbia S.C., is a true superstar. Surrounding my family's recent move to a much smaller home, Patty has repeatedly gone well beyond normal customer service to help us handle our constantly changing storage needs. And she has generously assisted us with a smile on her face and a calm, genuinely - helpful attitude. If the world were filled with managers like Patty, it would be a much better place!

My experience was incredible! Patty was an amazing manager and very welcoming! She even took the time to show me the unit before signing anything. Moving carts are readily available to use and unit is perfect!

A tremendous round of applause and appreciation for the manager, Patty! She could not have made the process any easier from 650 miles away as I was setting up the unit rental for some college students. Additionally, her very trained eye recognized the unit was improperly locked during rounds and contacted us immediately with an efficient means to correct. Customer service is well done at this location and the property is very clean.

New facility is super clean and organized. Staff was very profesional and customer focused. I would recommend CubeSmart to family and friends!

SO IMPRESSED! This facility is clean, modern, climate controlled, convenient, reasonably priced, and you have use of a nice moving van for a minimal fee. The office manager, Patty Marrett, went out of her way to give great customer service. I highly recommend this location!

Excellent service,all questions answered,very clean and helpful.Made the process of moving and storage for a college student stress free.Thank you for those who were working morning of May 9 2018.Sorry don't remember name.

This facility is so clean and I really feel that my belongings will be secure here. They have security cameras that they keep an eye on at all times. Patty assisted me when moving in and she was so helpful and friendly. So happy I chose this storage facility.

Alexandra was very helpful and showed me the unit that was best for me

Very clean, friendly, helpful staff. I would recommend this location.

Excellent ,friendly service. The staff made it very easy. Overall would highly recommend.

Cubesmart on Hampton St in Columbia SC is clean and very suitable for our summer storage needs! The staff was super friendly and knowledgeable! Thanks for being so great to work with during the hectic USC move out!

Very easy and quick signup. Looked into lots of storage units in the Columbia area and Cubesmart had the best prices. Climate controlled and in a nice area.

By far the cleanest storage facility I’ve ever used. Alex was so professional, knowledgeable, and courteous as soon as I walked through the door. Would definitely recommend them to others.

Just signed up for a unit here. The process was fast, easy, and enjoyable. They have good prices and conveniently priced moving kits. They even have moving trucks for you to use. The building itself is very clean and nice. The manager was wonderful and explained everything very clearly. This is a great place!!!

So far, just upon making online reservation, followed by conversations over the phone to be sure my selection had been on-spot (which it wasn’t, haha), this has been a terrific and thourogh process. I also must point out that Patty called me before I was calling her! That says so much to me about customer service! Patty assisted me in making my correction to the type and size of storage, also taking into consideration the height of different lockers and how easy or not for us to access each by way of us telling her our heights. We are a family of height-challenged folk. 😛 Patty actually went as far as to take photos for us of the locker I was choosing, and that made a great difference to me. So much easier than just looking at a diagram with measurements! (At least easier for me, that is.) I feel very confident about our arrival to pick up our daughter at university and tuck away so many of the things that do not have to come home for the summer. Yea! With electronic security for entrance to camera-monitoring, fresh carpet, new and clean, and pest controlled. I think we will be very satisfied. Will drop by and leave an update once we have had our first trip to storage upon semester’s close!

Patty and Alex are excellent. My experience has been great. I made the right choice by choosing those two ladies. Thanks Columbia Cube Smart!

Staff was extremely friendly and helpful. Prices are affordable. And the units are nice and spacious and clean. Five stars!

What can you fit into a 5x10 storage unit?

Do I need to pay to reserve a storage unit?

Love this place and its affordable. Go here if have something that needs to stored

I refuse to go anywhere else for my storage needs, I have had noting but pleasant experiences. Patty is absolutely WONDERFUL she's definitely the best thing to happen to cubesmart, we are always welcomed with a smile and a positive attitude, she's willing to go above and beyond to make sure you have everything you need. Alexandra is also super nice, helpful and informative. This place has the cleanest facilities and the BEST employees. I couldn't be more impressed.

Wow! What a great experience with amazing customer service! Alex is the manager of this location and she definitely goes above and beyond to make sure you have everything you need. She explained the whole process to me in detail. I would recommend this storage location to anyone in the Columbia area. They have a great facility with top notch security and a Manager that truly cares! Patty was also very helpful and great! Every time I come to this location I'm greeted with a smile! Thank you so much for everything!

I rated them 5 stars only because I can't rate them higher. Unparalleled customer service. Alex and Patti are terrific, and have better customer service than I have ever had at any business. Thank you ladies for taking such good care of us!

Patty Marrett was very Professional helpful, and friendly. The location is very convenient and clean, smelling good, spacious and i will continue to refer people to this location..

This is by far the best storage facility that I have ever used. It is very clean, up to date, and prices are reasonable. I'm very impressed with the state of the facility and my unit. I was even able to utilize their box truck for free! That's a plus. Alex and Patty were excpetional, they even stayed late after hours to get me all settled. No question was left unanswered and I felt confident that I was in good hands. I defintely feel that i made a great choice. I recommend this storage to anyone looking for a efficient and clean environment for your stuff and a professional and proficient staff for service. Customer service is impeccable. Thanks CubeSmart!

I’ve been looking forward to CubeSmart opening in town after researching for a new storage facility when mine decided to increase it’s already hefty price! And boy, was I glad to experience the customer service and the tour of the facility first hand. It is outstanding how much they offer to assist you with your move and at such affordable rates! I met with Alex, and she was absolutely a delight to work with. She even took the time out to show me a couple of different sized units when I thought the smaller one just wouldn’t cut it for the amount of furniture I needed to store. The best part is that they have dollies and push carts in addition to a moving truck to help you settle your things in! And the way they operate with acces codes is the most convenient and yet still extremely secure-brilliant!

Alex made feel comfortable when I walked in. She did not pressure us and I like that.

I hardly ever do surveys, but after my experience today with cubesmart on Hampton street I have to express my gratitude! After a long stressful and annoying day of moving, both of the employees Alex and Patty really made my day! Extremely professional Alex explained the whole process of renting a unit, starting from the day I reserved it. When we arrived Alex and Patty both were extremely friendly and helpful during the whole process. Offering us tools to make the unloading easier, came to check on us, even offered coffee and water! All in all a very pleasant experience. And without hesitation I can, and will recommend this facility to all my family and friends! Thank you again for making my day a little easier!

The staff was incredibly nice and helpful. The facility is very clean and easy to access. I moved belongings from a competitor storage unit because of how much nicer the facility and staff are in addition to the much better price.

Awesome staff that is friendly and very helpful. The climate controlled units are exactly what I was looking for at a great price!

This is as good as it gets! The location is excellent, the facility is spotless, the staff is friendly and accommodating, and there are several perks that are very helpful to clients: carts for moving items in/out, water fountains and restrooms, automatic lights INSIDE each unit, and even two on-site moving trucks available to customers for move-in.

This Cubesmart is incredibly clean, in a great location, and the people in the office are super kind and helpful! By far the best storage unit I've ever used.

This location is new since 1 September 2017. Great prices for climate controlled units. You can rent a unit and use their box truck for free to move in! How great is that! This does not take anything away from the 5 star rating.... They need to get their "how to get to us" directions sharpened and clearly stated on their website and anyplace else they can be found. Due to one-way street restrictions in the area you need to enter Williams Street from Taylor Street off Huger St. There you find the access to office and storage. If you turn off Huger to Hampton you can't get to Williams due to one-way restrictions. If you don't turn on Taylor thinking you can come back to it from the State Museum end of Williams, you discover Williams Street one-way ends at Hampton and you are facing a DO NOT ENTER sign. Once you experience this once, you never forget.

Alex and Patty were amazing! I have been moved in for about 2 weeks now and they have been more than accommodating. I have two units in this location. This location is VERY clean, temperature controlled and they had space for all my things. I would recommend this location to anyone. It is the nicest storage facility I have ever used. Patty and Alex are truly amazing at customer service. They have checked in with me often since my move in to make sure I am doing well. Store your stuff HERE!!!!!

I love this place, it's beautiful and perfect. It's a new facility and so clean. The staff here is very welcoming and kind. They get you the best prices that will best fit your budget. They are definitely not about just making money. I feel great to know my stuff is stored here and secure.