Public Storage Self-Storage Units at 1648 Airport Blvd, West Columbia, SC

This place let someone that should have no access to my unit cut my lock off my unit and put there own on it then tells me it's not there job to make sure people don't break in and steal my stuff thats on me to handle the entry gate have been broke for weeks now so apparently it's a free for all up there cut locks steal whatever u want and on top of that the employees who let people have access to my unit straight lie to me tried to say the person was on my account is there locksmith will come and cut the lock off my unit for me even though I be contacted by a district manager none of these things are true then when I finally do get somebody up there in person talk to you they told me it's not their job security my stuff and they don't even know who the other person I talk to is and that the general manager would call me back how is 4 days ago I never heard nothing so if you don't like your stuff try Public Storage they'll definitely get it stolen for you

Ms. Tasha was professional and had me in and out in no time. An easy process and I highly recommend this location if you need storage.

Ms.Debra was very helpful this afternoon and friendly as can be I appreciate all the help she gave me this morning it helped out a lot at Public Storage on Airport Boulevard (28029)

Natasha is great

Natasha alway offers a great customer service she very helpful

Natasha is alway great

Natasha was very very helpful and polite also she answered all of my question thoroughly

I loved the one with the curly hair. Very sweet, very demure, and classy. With everything going on, it’s nice to have Somone that understands and gets you. Thank you Tasha for taking the time to make sure we were straight

Great customer service!

Great experience good customer service

Patti and Jackie were really helpful. Answered my questions. Super staff.

If you're looking for a storage facility that offers a unique, immersive experience in filth and rodent-based wildlife observation, then look no further! This place is a goldmine of grime and "natural" charm—so much so, you might forget you're storing your stuff and think you've signed up for a new reality show called "Survivor: Storage Unit Edition." The cleanliness? Let's just say it’s "rustic," in the sense that it hasn't seen a broom or mop since the Reagan administration. My belongings weren’t just “stored”—they were curated with layers of dust, mildew, and the occasional rodent feces sprinkled on top for that “lived-in” vibe. If you wanted a perfect blend of vintage dirt, damp smells, and a welcoming committee of rodents, this is the place for you. Oh, and don't worry about a lack of critters. The rodents are so well-established that they practically have their own lease agreements. I’m pretty sure they were watching me from behind the boxes, offering suggestions on where to stash my furniture. If you're not into DIY pest control, this place is definitely not for you. (Unless, of course, you want a few new furry friends.) In summary, if you're looking for a storage facility with the pristine cleanliness of a post-apocalyptic wasteland and a genuine homage to the fine art of neglect, this is your spot. Otherwise, steer clear, and maybe consider renting a cave. At least the bats probably have better hygiene. Check out the attached pictures for proof of the conditions.

Storage unit is at the end by a gate, I was blocked in by a uhaul truck the gate was locked by a chain I asked the manager about opening the gate she said it was hard to open and close so I had to wait until the truck blocking me in unloaded and moved. This was my first time there I will return day before rent is up and move to another storage place.

Patti and Jackie are so sweet please come and see them they are very helpful and pleasant it's really worth it

Patti was very helpful and quick. Was a pleasure talking to her.

This Public Storage has been great! Patti was so helpful when I've encountered any difficulties. I would recommend the Airport branch to everyone!!!

Patti was super helpful.

Patti was wonderful and very helpful.

Great experience with Patti!

Patti gave me very good customer service showed me where the unit was and how to open it. As well as how to open the gate very good prices!

Helpful courteous staff.

I spoke to Ms. Debra she was very kind and sincere she explained how my rental space have increased and she kindly adjust my bill to help me. She was understanding Thanks again Ms. Debra and you get 5 stars/another satisfying day.

Don't do it. Great place to hide criminal activities because the workers are never there.

I spoke to Ms. Patty she was very kind and sincere she explained how my rental space have increased and she kindly ajust my bill to help me. She was understanding Thanks again Ms. Patty and you get 5 stars/another satisfying day

Patti 👍customer service was excellent 😎✌

Natasha and Patty is Very helpful. They made experience with a public storage very good

Awful experience. Rates kept rising and rats got into our unit n we lost a lot of stuff we had.

Patti was definitely very helpful! Regained gate access and helped me out with my unit. Absolutely great customer service and fantastic smile

Tasha are very helpful

Tasha was a great person to me

Very helpful lady working there

I just have to say that Tasha was very helpful and answered all of my questions and was very patient with my mother. It's nice to have friendly people in this world today

Great customer service

great customer service skills. 🤗 Ms. Natasha was very helpful and nice. The property is also well kept.

Ms. Natasha was very friendly and helpful. Whether it’s questions about my account or telling me about the app (which I wasnt aware I could open the gate with just the app)

Natasha was very helpful. Got us in and out very fast. Love the rate and easy access

Very helpful girl she did my whole Erental for me

Very nice lady

It's only has 1 exit

Jackie was awesome helping me with my lock

She gave me a good understanding of how the app works and very funny

Jackie was some awesome very helpful I’m assisting me getting my trailer behind the gate

Very very helpful and I enjoyed the experience.i would highly recommend and much thanks to Jackie Matthews she's the best

The gentleman was very helpful and quick

Julius was very pleasant & professional with my storage rental today. Thanks a lot.

If I could give zero stars I would this is the absolute worst place to have a storage building at. The prices keep going up and if you’re not even a week late they cut your locks off and make you rebuy new locks. The customer service is trash

The customer service is excellent, they're both sweet, helpful and pretty women.

Natasha was very nice and explain everything very good

Great place

Friendly staff , help me with all my moving needs

Very friendly and professional staff. Great clean unit at a reasonable price. Better than others I've used

Nice service

Mrs. Natasha is a great beautiful, gorgeous with a pretty smile, innocent, charming woman that I swear public storage have to keep around. I was having a bad day and when I walked in the building and saw her smile, all of my upsetness when away immediately and just like that I humbled all the way down. Her energy is just so so amazing and her hospitallity is on an executive level that every business owner must have in their company. It is my best judgement for her to be acknowledge for her Great services that she gives. I really hope that this company appreciates her because if not I'm definitely willing to hire her with great pay, free breakfast and lunch everyday along with a full tank of gas every week. She has a great great personality!!!

Amazing Customer Service !¡!¡! The Nice Lady NaTasha has Great Energy and Schooled me on how Great the Renting experience will be Renting from them through there App and it's Most Definitely the best Service I've received in a long time. Keep be Amazing NaTasha!!!

Tasha was the best!! Great customer service skills!!

Jacqueline was outstanding with helping me, with my gate codes..she also helped me.with my account

Tasha was very helpful, I would recommend.

Very safe and decent place to store your belongings. The lady Tasha that works there was very helpful. I'm only giving the place 5 stars because she was so helpful.

Tasha was awesome with all my questions

Jacqueline was awesome in helping me with information about my unit

Jacqueline was great in helping me with my account...

Patrick solved my problem with much success. Thank you so much Patrick

Natasha was very professional and helpful

Friendly staff and very helpful

It was a great place for me to store things for about a month till I could sell or donate.

Great staff, friendly and attentive.

***Once again I was impressed with the customer service I received at this faciliy. Natasha was very helpful and did more than expected. I would definitely recommend for anyone looming for storage.*** Jacqueline went above and beyond to help me handle a situation with a storage unit that my son had rented and was no longer able to pay for. Thank you Jacqueline, all businesses need someone like you and Public Storage is very fortunate to have you. 🙂

To easy to break into!!

Tyrone help me rent the right space for the best price. Thank you.

Jakie was awesome helping me onto my unit

Jennifer was very professional and polite also explained everything well Jacqueline was awesome!

Tyrone was very helpful with renting me a storage.

The young woman was very knowledgeable and polite.

I went to see about getting a storage unit and information,Natasha Tucker was very nice and helpful with explaining everything to me,she was very professional.

Friendly and helpful

I visited store 28029 and Natasha was very helpful showing me the storage unit and explaining all the details

Went in to get info on storage unit and Natasha Tucker was very professional, new all details of each unit. If I decide to use this storage unit it will be because of her down to earth professional personality.