Thank you Joseph for great renting experience!
Dealing with Joseph made it so easy he's got great customer service
Excellent job and professional attitude from your staff and I'm happy 😊
Joseph gave the best customer service ive hd in 15 years he deserves a raise
Joseph was great n very helpful
Kristen was super helpful, amazing service!
I have used Public Storage before and they were very accommodating to my needs. Recently there had been an issue and the staff members, Kirstin and Skylar, did an amazing job not only helping me to easily transfer to another unit but also did it very quickly so I was able to move out my things into another unit that same day.
Skylar and Kristen did an awesome job!!!
I have been a public storage since 2023 to present I had previous issues which has resolved recently I had issues with rats changes I reach out to the local office at 3901 River Dr Columbia SC to speak to Lisa she explained the reason and why the rate changed she was very professional and knowledgeable exceptional by answering all my questions she expressed her concern to keep me as a happy by providing a resolution to resolve the issue and took her time to communicate back to . with a update with my account I really her service and anticipation during a great job I give her 1000 stars of approval rate she deserves the recommendation working for Public Storage Thank You Lisa I hope this review will put you on top to the next level
Needed a storage unit asap. They were able to set us up in 10 mins!
Kristen was amazing!!! she absolutely knows her business and I appreciate her patience with answering all my questions. I'm glad I chose this location.
The property manager Kristen was very helpful and patient, great location and felt safe!
What a great place to go if you need a storage a Christian was very helpful.
Great customer service! I feel good about my stuff being here with all the security.
Kristen was very helpful with my rental I appreciate it thank you
Kristen is an amazing manager. she loves her work and it shows. I recommend public storage because of her
Kristen is a wonderful manager. I was shopping around and she really helped by answering all my questions. I highly recommend her and public storage to anyone who is in need.
Very nice people here! This location is perfect for me.
Kristin is very polite and a joy to work with!
Tangie was a great representative, helped me with all my storage need..I definitely will recommend my friends and family
Kristen was very helpful and very knowledgeable!!!
Kristen was the best ! It was such a pleasure to be helped by someone so knowledgeable and understanding. She answered all of my questions and made sure that public storage was the right fit for my needs. I’m so glad Kristen was there to help me
Kristen was very helpful and very professional and nice 👍🏾
I had the best experience at this location. Kristen has phenomenal customer service skills. She was extremely informative and listened to what I said and knew exactly what I needed. I highly recommend this location for all your storage needs. Ask for Kristen and she will take care of everything.
Kristen is absolutely awesome! Very personable and helpful!! We need more like her!! 😀
Great storage place. Kristen was very helpful and answered all of my questions. I will definitely be recommending this storage location.
Erin is awesome to work with. I had a billing issue I needed help with and she was prompt and courteous. She was able to help me resolve. This shows how much she values her customers. It has been a pleasure renting here.
Erin is awesome and so helpful. She is always so nice!!!!!
Erin helped me with my billing questions quickly and effectively. She is friendly and great at her job! Would recommend to anyone.
Ms. Debra is "AWESOME!!!" For someone who "just started" not too long ago, she is GREAT with her customer service skills, and "integrity" for searching things that she wants to make sure she's correct on...for instance, she wasn't sure on how to properly take care of my account, but she made the proper calls to ensure that she handled my account correctly...not many ppl in any business would've taken the time to put in "the necessary work" to do that(not without an attitude)...and for that, she gets this "5-Star Review..."... Thank you soooo much, MS. DEBRA!!!
I spend 5 minutes with Erin and she was able to save me $50. The location is secure and Erin was wonderful! Definitely recommend!
Erin has been absolutely amazing! She is kind and professional. Overall top-tier.
Erin is always so helpful and friendly!!
Erin is very knowledgeable and kind. Great customer service!
Erin is always helpful, pleasant and available when I visit my unit. Storing things away from home is an inconvenient necessity but Erin makes it a comfortable, secure experience.
Amazing customer service 10/10 will rent again
Ariel has been very helpful in helping me remember to pay my bill and also she was very enthusiastic and I loved the positive energy that call definitely made my day a little brighter
Erin is a lovely lady who is very helpful and she is always so kind and always has a smile on her face
Great costumer service! She Literally stop what she was doing being the only employee on call and gave us all the information we needed to know ..we also book a 10x15 storage
Best experience I have had renting a storage unit. Shannon was very helpful and made it so easy. She had great recommendations and cares about your overall experience.
Erin's customer service and attentiveness is outstanding. I will definitely use Public Storage more in the future and will recommend my friends and family.
Erin is awsome she he's an answer for every question she helped me find the best deals for the space I need
Erin was so helpful and made the move in process so easy! So helpful and nice!
Erin is a blessing. She goes out of her way to help all her customers and is the reason I will always store at this location.
Great customer service clean unit and grounds great service Thanks
Easy to rent space online and app controls everything, would
Grateful for this storage place
Easy to rent and clean
Edit: still love this location staff is always friendly
Outstanding service - validated our unit was secure and took care to call us to ensure we knew everything was in order.
Erin is the most hard-working, generous employee I have ever met! I would 10/10 recommend her to all of my family and friends
Erin was amazing love this location she always takes care of me
I really like the app, especially the ability to open and close the gate without having to type a code on the pin pad.
Awesome company. I love how simple it is to rent a storage unit from them online and completely contact free. I rented a 5x15 and the lock was in my unit when I arrived. They also have a mobile app that lets you easily manager account plus it can open doors and gates by simply tapping a button on your phone m
Erin was very customer focused and friendly.
Yesterday (July 4th morning )I was looking for a nice decent reasonable priced storage room in my area to store Mother's belongings, and I found Public Storage on the corners of (RIVER DRIVE ) and Lucius Road, and the guy that waited on me was very Nice Kind with a lot of patience, he explained everything to me in detail, where I could clearly understand, like most storage rentals, he didn't try to get me to rent a space that I wasn't inquiring about, he rented me exactly what I wanted and the price was reasonable, within my budget, and he made sure I knew exactly where my storage was and was helpful on showing me how to use the gate code, he's an all around NICE Customer Service Guy I extend 10 ⭐ STARS
I received great directions and help from this public storage location. Customer service was incredibly helpful.
Erin helped me with my move in she has such great customer service.
Good, secure storage spaces. Helpful staff.
Everytime I come Erin is always a pleasure to work with. She takes the job seriously but is lighthearted and wonderful!
Wonderful employee. Great to work with. Beautiful 😁
Great facility. Erin at the front desk has been extremely helpful throughout this process. I've used other facilities near by in the past but will be sure to come back to 3901 River next time!! Very happy