Kathy is awesome keeps property do clean
Kathy provides the best customer service
Kathy provides the best service
Kathy is great helped download app for essty access
Kathy is great, great attitude,and is a great customer service representative
Kathy was very helpful and took her time to answer all my questions. Thank you so much. Great job!
Kathy is very knowledgeable and personable. She went above and beyond to help in choosing the right storage unit for my friend's needs. Kathy answers all your questions and keeps the property clean.
Kathy was an all-star! Best and most honest experience when working with her.
Kathy is so helpful keeps property great
Kathy is awesome and was very helpful with the move out! Highly recommend!!
Great experience with Kathy renting here.
Kathy was great do helpful
Kathy provided excellent customer service
Kathy provides great service
Great customer service, easy access. Kathy has been great!
Kathy had great customer service!
Kathy is wonderful i rented the wrong sise snd she got me in a perfect one
Kathy is just great always helpful
Spoke with Kathy. She was wonderful! Super nice and helpful!
Kathy really helped great experience
I just adore Kathy such a nice person
I’m so happy with my new storage unit. I had a unit at another facility and they doubled the rent on me. This unit is bigger, more affordable, and nicer overall. My absolute favorite part is having the app to open the gate, makes life so much easier! Thank you Kathy & team
Unfortunately I have to update my review as our rent has been increasing by $50 every 3-6 months. It’s sad the price gouging storage companies do. All our big items, mattress, box spring, and couch also got ruined in our time here because the seal on the door for our unit was useless and it flooded. I went to the front office and asked to have our seal replaced and nothing came of it. They recently sent a notice to raise our rent again, without fixing my concern, so we’re leaving and finding another option.
kathy provided the best service
Kathleen is awesome! I’ve been there for four years and she has always made it clear to me what options are available for discounts and what size units are possible. Very friendly and professional..
Kathy was so nice and helpful
Kathy is very friendly and always available to help!
Kathy has been an absolute delight to work with, great customer service skills, and very transparent. My storage was always very easy to access, never a single problem.
Kathy is great. Great customer service.
Kathy, one of the property managers is great!!! She helped me get into my unit and answered all my questions. Highlight of my move.
Kathy is just wonderful. Never did this before. She made it so easy
Kathy is awesome great customer service
Best customer service Katy is the best very helpful and a awesome personality God bless her
Kathy provides great customer service
Kathy is awesome. Great unit
Kathy is sooooooooo helpful
Kathy made my first time quick and easy and very professional
I am a Disabled Marine Viet Nam Veteran living on a on a small income. I have had this enormous space since 12-13 as it was the only unit available at the time. The manager at the time told'.me that she would have a small unit coming available in a month or two and she would call when it was available. She LIED .as no call was received!
I only use a small fraction of this garage size unit, which started out at $45 per month. I now pay $240,00!
There was a problem with the door not closing completely, leaving a gap that I could reach through. I asked her several times (witnessed once) to fix it as I didn't want dirt, snow or rainwater getting in. It still remains unfixed,, The lock has to be cut off as both keys were lost over the years. I can hardly wait to get in there and check for damage.
I would never,ever recommend this facility, especially with the amount of money I have paid them. I don't know what the current manager is like, but my expectations are not good.
We'll see!
Kathy was a pleasure. Everytime I come here she is here, and is always ready to help. I enjoy our conversations and also very professional!
Kathy is the best manager they ever had here!!!
Kathy is just great. So helpful!
The manager was very helpful and nice.
Amazing Change. Property Improvements “Under New Management” Kathy McKenna & Team, Great Effort!
Kathy is great. Very helpful as well.as very personable
Kathy is awesome got me in quick and easy
Kathy is great. Always looking out
I recently used this storage facility, and I must say it was an excellent experience. The entire process was incredibly smooth, from the initial inquiry to move-in day. The facility is in a great, safe location, which provided peace of mind.
Kim, the on-site manager, deserves a special mention. She was extremely helpful and made the entire process seamless. Her professionalism and knowledge were evident from the moment I walked in. She answered all my questions and guided me through the rental process with a smile. Her customer service truly stood out.
I highly recommend this storage facility for its convenience, safety, and, above all, the exceptional service provided by Kim. A big thank you to her!
Cathy is great and super helpful!
Kathy, Manager of the property was really helpful
Kathy is always so helpful!
Just left my unit and meet the nice lady that manager the site pleasure to talk with and it is always neat and clean
Kathy helped with all my storage needs
Kathy has worked hard to get this property awesome
Kathy is an awesome manager
Kathy is just phenomenal at managing this location
Kathy answered all our questions and got us set up with a nice storage unit. I was impressed by the upkeep of the facility and recent renovations to the front office. In recent weeks there was flooding in our area and we were happy to find out that our unit was not affected by water. Kathy and her husband's mindful presence at this location is evident in the cleanliness and order.
Kathy’s customer service is excellent
Kathy truly helped. Thank you
Recently rented a unit for moving purposes. Very clean and the staff was friendly.
Kathys the greatest manager
Kathy's the best manager so far
Kathy went beyond ABOVE helping me get access to my storage an it was after her shift at that.
Even with office under construction Kathy was awesome and helped
Kathy is awesome helping me down load the app she’s wonderful
Kathy and her husband will be the best people to look after your storage in around the area. I accidentally broke the key and they took out everything they could to help out and helped me break the lock. SO KIND AND PATIENT :) loveliest people
Kathy was able to pull up old reservation and kept my great price thank you
Kathy provides awesome service
Amazing service!! We needed an additional unit to complete our move and Kathy was able to help us! She was very well informed about the units and very kind. She was able to get us in and out and made things very easy for myself and my family.
Kim was so sweet and helpful, I was so tired when we got here and she walked me through everything and helped me and swept out my unit. So far so good!
Kathy was perfect! super nice and kind, 5 stars well earned!!!!
Kathy was nice and great help
Stellar service, painless & clear communication!
Unbeatable service! Kathy was more help than we could possibly need. Will recommend 100%
Truly the worst. No one is ever up front
Staff is not very helpful
No problems easy to rent worker was helpful
To be honest it started off really rough I made an online reservation and when I tried to do the electronic check in the system was down and there was nobody there when I arrived because they were shortstaffed so I was stuck waiting two hours but luckily a wonderful employee named Ashley came and helped me out and also Manager accommodated me for the inconvenience so in the end I was really satisfied . Locks are secure and the 1st time renters promo is great. Very thankful to Ashley she was amazing and went above and beyond.
****update: manager John called and further accommodated em for any inconvenience I’ve experience and also gave me credit towards my balance. They are very willing to help there customers! Great service/prices highly recommended
Well I have satisfied with Ashley service nice and kind person
Roy truly goes out of his way to explain everything there is to know so that things run smoothly for both customer and company. He is kind, professional and knowledgeable; he is a Rockstar! The only issue I have is with how expensive the units keep getting; it is just ridiculous Public Storage Management/Corporate!
Too much money. Price rising. Gate doesn't work
Ashley was extremely helpful and answered all my questions. Extremely courteous. Great personality.
Had a great experience with Roy, at the Freeway Drive location in Cranston, he was very professional and helpful!! He answered all my questions, and his guidance was much appreciated. Thank you for your hard work and being so understanding!
Great little self storage unit. Quiet, clean. Staff is friendly. Metal fence around property with coded gate. Only wish I didn’t have to get out of the car to open the gate every time coming or going and would like a trash dumpster of some sort to be able to use to dump small items if needed.