Public Storage Self-Storage Units at 71 Freeway Drive, Cranston, RI

Spoke with Kathy. She was wonderful! Super nice and helpful!

Kathy really helped great experience

I just adore Kathy such a nice person

Kathy is the best

Kathy is AWESOME

I’m so happy with my new storage unit. I had a unit at another facility and they doubled the rent on me. This unit is bigger, more affordable, and nicer overall. My absolute favorite part is having the app to open the gate, makes life so much easier! Thank you Kathy & team Unfortunately I have to update my review as our rent has been increasing by $50 every 3-6 months. It’s sad the price gouging storage companies do. All our big items, mattress, box spring, and couch also got ruined in our time here because the seal on the door for our unit was useless and it flooded. I went to the front office and asked to have our seal replaced and nothing came of it. They recently sent a notice to raise our rent again, without fixing my concern, so we’re leaving and finding another option.

kathy provided the best service

Kathleen is awesome! I’ve been there for four years and she has always made it clear to me what options are available for discounts and what size units are possible. Very friendly and professional..

Great customer service

karhy very nice

Kathy was so nice and helpful

Kathy is very friendly and always available to help!

Kathy has been an absolute delight to work with, great customer service skills, and very transparent. My storage was always very easy to access, never a single problem.

Kathy is great. Great customer service.

Kathy, one of the property managers is great!!! She helped me get into my unit and answered all my questions. Highlight of my move.

Kathy is just wonderful. Never did this before. She made it so easy

Kathy is awesome!!!!

Kathy’s the best

Kathy is awesome great customer service

Best customer service Katy is the best very helpful and a awesome personality God bless her

Kathy provides great customer service

Kathy. Yay

Kathy is awesome. Great unit

Kathy is sooooooooo helpful

Kathy made my first time quick and easy and very professional

I am a Disabled Marine Viet Nam Veteran living on a on a small income. I have had this enormous space since 12-13 as it was the only unit available at the time. The manager at the time told'.me that she would have a small unit coming available in a month or two and she would call when it was available. She LIED .as no call was received! I only use a small fraction of this garage size unit, which started out at $45 per month. I now pay $240,00! There was a problem with the door not closing completely, leaving a gap that I could reach through. I asked her several times (witnessed once) to fix it as I didn't want dirt, snow or rainwater getting in. It still remains unfixed,, The lock has to be cut off as both keys were lost over the years. I can hardly wait to get in there and check for damage. I would never,ever recommend this facility, especially with the amount of money I have paid them. I don't know what the current manager is like, but my expectations are not good. We'll see!

Kathy was a pleasure. Everytime I come here she is here, and is always ready to help. I enjoy our conversations and also very professional!

Kathy is the best manager they ever had here!!!

Kathy is just great. So helpful!

The manager was very helpful and nice.

Amazing Change. Property Improvements “Under New Management” Kathy McKenna & Team, Great Effort!

Kathy is great. Very helpful as well.as very personable

Kathy's the best

Kathy's the best

Kathy is awesome got me in quick and easy

Kathy is great. Always looking out

I recently used this storage facility, and I must say it was an excellent experience. The entire process was incredibly smooth, from the initial inquiry to move-in day. The facility is in a great, safe location, which provided peace of mind. Kim, the on-site manager, deserves a special mention. She was extremely helpful and made the entire process seamless. Her professionalism and knowledge were evident from the moment I walked in. She answered all my questions and guided me through the rental process with a smile. Her customer service truly stood out. I highly recommend this storage facility for its convenience, safety, and, above all, the exceptional service provided by Kim. A big thank you to her!

Great staff!

Cathy is great and super helpful!

Kathy, Manager of the property was really helpful

Kathy is always so helpful!

Kathy’s great

Kathy is incredible

Just left my unit and meet the nice lady that manager the site pleasure to talk with and it is always neat and clean

Kathy helped with all my storage needs