Would highly recommend this place. It is very clean and conveniently located off 295. The staff is responsive. Ben was absolutely amazing. He walked me around the different sized units and was extremely patient. He offered great advice and an amazing promotion. I have run into Ben a few times while bringing things in and he always had a great big smile and eager to help.
Ben was VERY pleasant and very informative! Great customer care!!
Thank you again Ben for all your help & A+ customer service and attention to detail 🙏🏻
Ben is fantastic!! Super helpful, professional and kind!
Ben was the best! Helped me out with everything I needed.
Came in to look for the perfect size storage and rate, Lynn was the person to help me she was outstanding!!!! 100% loved her stayed longer than I needed and we had a great conversation! Love love love and couldn’t had been a better interaction
Ben was excellent! Explained everything thoroughly and helped me feel comfortable about storing my belongings with them. The building is clean and very secured.
Ben was excellent. I was nervous booking a unit because it was my first time doing so, but he made it super easy for me. Very friendly and easy to talk to. 5 stars ⭐️
Lynn was very friendly, prompt and helpful with my situation! Best employee I've dealt with since renting at Public Storage.
Great customer service from Lynn!
Excelente customer service. Answered all questions. Very happy with my subscription.
I was here with Jeremiah he help me with my move in very helpful nice and out going I’m very happy with my choice with public storage and glad I meet Jeremiah thank you so much
My dealing with Lynn was the best. She was very professional and enjoyable to work with. She went beyond the norm to resolve my issue to my greatest satisfaction. I always look forward to seeing/meeting her at your facility. She is the BEST!!!👍😃
Love this place! The facility is extremely clean and well kept and the units are very easy to access. Everything is well monitored so I always feel safe. Jay is awesome! He is kind and helpful and just awesome with the customer service. Definitely goes that extra mile to take care of the customer’s needs. Highly recommend this place!
My husband and I had a great experience today at Public Storage in Johnston thanks to Lynn! She was incredibly helpful, patient, and knowledgeable. Lynn took the time to answer all of our questions and made the entire process smooth and stress-free. It’s not every day you come across someone so kind and professional. Thank you, Lynn, for your excellent service. You made our day!
Lynn was amazing! Super funny, very very helpful, and just the sweetest. Made the whole experience smooth and actually enjoyable. Thank you, Lynn!
Had questions about my unit.
Lynn took the time to thoroughly answer my questions and solve my concerns!
I’ve been a customer for over a year and everything has been great. Clean facilities, brand new building, great prices and best of all, customer service.
Lynn is the best, she goes the extra mile to make sure she takes care of customers’ needs.
Have a storage unit here ,haven't had any problems so far
Great customer service. Deena was a great help and answered my questions.
Deena was a great help and very patient. Walked me through each step. Great customer service. Thank you again Deena
Nothing but good vibes and quality Awnser the property manager Deena helped my find everything I needed and she was respectful and helpful she did a lovely job
Very nice the girl was. Very helpful and sweet
It was a great customer service and the person on the phone helped me out so much and it was great experience overall
Great things to say about the place the staff they where very helpful, Deena the property manager was super nice and professional overall a good experience!!!
Nothing but good things to say about this place. I was looking for a decent-sized storage unit just to keep some small boxes while in the moving process and I was happy with the space of the units. I had browsed around before and Deena, a property manager at the location, was very helpful and kind. Everything was very clean, even the restrooms. I 100% recommend public storage if you need a safe place to store your things.
Great things to say about this place, I’ve had a storage unit here for a little over a year and I have zero complaints. The facility is extremely clean and well kept and the units are very easy to access with your items, I like the fact that they keep carts at the entrance to make things easier while you are transporting things. There’s no characters that loiter in the area or facility and it is well monitored, so I’ve always felt safe accessing my unit. The management team is also very pleasant to deal with, just overall a great place to store your belongings!
Kim went above and beyond to help us with our specific requests for an additional storage space. Public Storage is always clean, well lit and we feel safe accessing our storage spaces.
Very clean & easy directions to follow for a smooth transaction.
The workers and customer service are very helpful when needed.. the facility is very secure and clean!!
I had the best experience recently with the Johnston location. I was in the middle of my big move and had to rearrange my storage unit(s) that worked best for me. Keith, the manager was kind, professional and helpful during the process. It’s always so clean and well kept. And a great location! I’m very happy with how things are taken care of at this storage facility.
Very clean and safe, right off the highway. Attendant always available.
Keith is great! Great service. Thank you. Stacie Smith
Johnston is a great location, brand new..get into a nice, new, clean, facility.
👍
Rasheed is amazing! He went above and beyond when we had to change the size of our unit! He was so helpful in all ways! Clean storage and easy access....Thank you Rasheed for eliminating some of the stress we were feeling!
Keith was wonderful! Did a great job handling the account setup and getting us a great deal. Thank you so much!
Keith was so helpful this past week as I helped my son move
his household boxes and furniture in to storage.
Public storage is lucky to have such an excellent employee
Great storage Very clean. Keith was very helpful and I am thrilled to be there
Bill W
Keith was super helpful and so nice definitely appreciate him for the help
Excellent customer service
Kim was very helpful
Keith was also very helpful
Cleanest place I’ve seen
Kim was very helpful and super easy to work with!
Just wanted to give a shout out to outstanding gentleman, my father had a stroke recently and is in bad shape he has to move out of his house of 40 years and go into a nursing home,so my father and I went to the public storage in Johnston and met manager Keith he was so helpful and patient with my father who is now not easy to understand when he speaks but Keith took his time ended his lunch early to help us and went over everything with us and gave us a tour of the building made sure our access code worked and brought us up to our unit made sure my father knew how to work the lock and elevators, he took the time and showed unbelievable empathy for my father's condition which was great to see in today's world so great choice in employment public storage with manager Keith over in Johnston you should find more like him
Thank you