Public Storage Self-Storage Units at 950 Jaymor Road, Southampton, PA

Good and clean

Good service staff is nice Ciara was very kind !

Clean

Very good experience. Very clean and organized. Very up-to-date and the man working in the rental office explained everything which removed the stress

Very nice people to deal with. Everything went smoothly from start to finish. Price was also great.

Rent keeps rising but they can't even bother to fix the hate so you can open it remotely. What,exactly, are we paying for?

Rented a short-term Public Storage unit for a month or two as we prepare to move from our home into an apartment. Staff friendly and helpful and unit was clean. Security seemed appropriate. Everything exactly as is should be. Very satisfied with facility and rental charges.

I had a great experience while using this facility. Ciara was more than helpful every time I was there. Any question I ever had, she had the answer and is always very polite.

I had an awesome experience with Ciara Great customer service very polite will be coming back.

Ciara is extremely helpful and knowledgeable to her customers. She answers all your questions patiently and with a smile. She is a plus to Public Storage.

Manager is fantastic at the facility. Clean environment

Clean building

Nice lady working the office

Ciara from Jaymor location is always the sweetest! She is so helpful and patient with any questions you might have. I really suggest this location, just because of her!!!!

Reasonable, staff very helpful. cleaned spaced

Ciara has been super helpful at public storage. She showed us the quality of using this service

Ciara is a very nice person. She is very helpful when it comes to a lot of things. Her work ethic is outstanding and she always strives for better. She was very helpful at storage unit! You go girl!

CIARA is wounderful she went out of her way to help us with our storage experience.This company needs more people like her.Thanks again Ciara,and because of you we will absolutely recommend public storage Jaymor rd southampton location.

My visit to public storage in Southampton Pa.was wounderful.The lady in the office Ciara was amazing and very helpful and polite.I will be recamending this storage facility to anyone in need of storage.

Ciara is the best!! She made sure I had the necessary intel to ensure a smooth move into storage. Such a pleasing personality and a pleasure to work with!

I decided it was time to clear some room in the house and garage. After an exhaustive on line search I went with Public Storage. Price and convenience made the difference. Dropping in to the office I was met by Ciara. She was welcoming and professional right off the bat. I had questions, Ciara had answers. She made me feel I was making the right choice. I had an opportunity to see Ciara in action with other customers. She knows her business so I was doubly certain I made the right call.

Ciara has been an outstanding manager along with the rest of her team. They are always very helpful in answering any questions and giving the best advice for all of my storage needs. Customer service here is top notch. Thank you all very much.

Many of the storage units have weird locking systems. So pad locks or circle/disc locks won’t work. You’ll have to buy a lock from them. Also, the units seem overpriced compared to other parts of the country, but in all fairness, I didn’t compare companies. This was the closest to my current place, so I went with it. Ciara and Jeremy have been excellent! Very patient and willing to understand my needs and provide good suggestions.

I am renting a storage space. Are there any storage spaces big enough for a car?

Fabulous service with Sierra taking the time to explain how everything works and helping me to decide what direction to take when choosing a unit and it’s location

Ciara was amazing and super helpful!

Cowers spent a half hour. She made multiple phones. Eventually after 20 minutes we were connected to a person. Still working on it. I need chrome for my apple phone. This was not pointed out in the app or in literature or on web site. I’ve worked on this for three months and 30-40 attempts on my own before going to office. Cierra calmed me down with her knowledge and calm demeanor.

Expensive, and does not seem safe.

Not very useful when it closes at 9 especially when you're a entrepreneur with a landscape business working until sunset. And the prices are just outrageous for a small space

I came in to inquire about storage units as I am preparing to move and Jeremy was extremely helpful. He took time to walk me through what kinds of units were offered and I left feeling much more informed than I did after visiting other local storage places.

I went to the Public Storage Facility on Jaymor Rd, in Southampton in order to ask some questions ,regarding renting and payments of storage units. I had the pleasure of making contact with your representative Michelle. She was professional, knowledgeable, courteous. All the traits appreciated in a representative of a business.

Have to say I was a bit nervous to be renting storage lockers first time in my life at 57 but the lovely Ciara in the office verbally walked me through everything I needed to know & then physically walked me to the actual units that I am now renting. She really made me feel at ease leaving my treasures in someone else's hands. I'll sleep well tonight. As for the facility itself it is quite immaculate and well maintained and visibly secure especially with 24-hour on site management. Thanks Ciara & Public Storage👍

Ciara is an awesome manager she’s not rude she’s very professional with her job I will continue to go there👍🏻

Ciara was incredible to work with. She guided me thru the process quickly and efficiently and answered any and all questions that I had. It was a pleasure working with her today and would feel very confident recommending family and friends to work with Ciara to resolve their storage needs. She gets 5👍 from me !!

Best place hands down

Recently rented from the Southampton location. Quick, easy and helpful. Unit was clean and easy to unload.

This place is kept very clean I would recommend for storage thanks jeremy

Was in the office this week , looking for details on how to move to a different sized unit. Ciara was super helpful. She explained the whole process and we got the ball rolling right then and there. Thanks Ciara!

Very easy and simple process. 5x5 unit was incredibly cheap and held a lot to move 2 people. Wonderful customer service with Carol. Recommend it to anyone moving in the area!

I had a different storage unit and the company AGGRESSIVELY increased my rates every 6 months. I found Public Storage and from start to finish it was easy accompanied with great customer service. Highly recommend them for your storage needs!

Carol did awesome job. She was very courteous and helpful. She helped resolve my issues in a timely manner and she was very sweet. Thank you.

Terrible! During shut down with Covid no Mercy at all with people out of work ! Still had to pay their high rates for dingy no climate control units , while they were still building More units all over Bucks County. Not only that if you want to move your things out of their storage, there is NO Pro-rating. You have to pay the Full month even if you get out on the 10th of the Month

Great and helpful customer service

Ciara was great at helping me out, in deciding on which storage unit to select based on my needs. She was fast, friendly and even stayed late to help me which was also convenient.

I rented a storage unit online so I was unsure where the unit would be located. When my husband and I arrived, the storage unit was inside, not out (we preferred an outside unit). I went to the front office to see if our unit could be changed and Ciara confirmed she could do a transfer for us tomorrow if needed. However when Ciara noticed we had a sofa on our truck already, she quickly came out (after she was done working for the day), explained how quick & easy the transfer would be and completed the transaction on the spot. And it WAS quick & easy!! She stayed with us until we were done to ensure that we were all set and had no further issues. Ciara really went above & beyond to make sure we were satisfied and we are!! Not only did she go the extra mile, she was also super sweet and didn't complain once about working after her shift was over. WE NEED MORE CIARA'S IN THIS WORLD! THANK YOU!!

Clara is great to work with very very helpful.

The service here is extraordinary the customer service was the best I’ve ever came across. They go above and beyond to make sure that you’re satisfied with your needs. Very accommodating. If you’re torn between picking a storage company I highly recommend this one.

I am very pleased with my experience, especially with Ciara’s help. She went above and beyond and provided spectacular customer service. If I needed help on her day off, her coworkers were kind, and made sure to relay my message to her. Competitive prices and contact free options.

Siera at the Jaymor location is FABULOUS! Always goes out of her way to help! A+

Very easy to deal.with. great customer service everything was explained in a very professional way.

Awesome experience! Great customer service and I would definitely recommend Ciara to everyone who needs storage help.

We had a great experience. The service is fast and there is no hassle. So so happy. We took the bigger ones, drive in unit and were worried for our stuff due to weather. But honestly the water doesn’t come in in the unit.

Leigh was extremely helpful and answered any questions I had about the unit. She made the whole process very easy and painless. Would 100% recommend.

Reid was very helpful when looking to store my stuff! He showed me all the spaces he has available! When I am ready in a couple weeks to move I am definitely coming to Jaymor Road location!

Great value

Was totally ignored when I knocked on the door. Girl looked at me and turned around on her phone.

Place is nice and staff is great.

Easy access

Amanda was awesome, great service.

Amanda is a great employee, always informs me when the deals are!

Highly recommend this Public Storage!! I've rented a few different units over the years, and ALWAYS got AWSOME service. I've been helped by at least 3 different girls. I only can remember the names of 2-Amanda and Ciara(most recently Ciara). BOTH ARE OUTSTANDING! Ciara was extremely patient, knowledgeable , and helpful. She really went the extra mile. Ciara and Amanda are such great representatives of Public Storage. They deserve a raise!

Ciara was very nice and helpful!

Amanda was great. Prices reasonable, it was clean, and an easy process

Super great service from Amanda, she is always so helpful!

Amanda is very helpful and informative! Thumbs up to this location

awesome staff!

Lee was super helpful and informative. She called me right away after my reservation and made the process super easy and stress less.

Amanda is an awesome worker!! So helpful!

Great staff. Amanda is very helpful.

Great experience. The staff was very helpful and informative. We had been clients for the past 3 years and never had any issues.

I’ve been very happy with the Southampton branch. Super easy to deal with! Please commend the team there. Hoping they see this!

I have been renting here for almost 2 years and recently needed a bigger unit. Amanda was amazing in helping me not only find a bigger unit but I got a sweet deal as well. Amanda has helped me numerous times for different things when I had a lock issue she was able to take care of for me without me having to lose time at work. Truly a very sweet person and a true asset to your company.

Hands down one of the best storage units I've ever used! The people that work there are not only friendly but relatable and awesome. Especially the guy Reid working in the rental office, he's amazing, so easygoing, understanding and very helpful. Reid was very patient with me and all my questions he really made my experience there much better than I thought it was going to be. THANK YOU REID! I totally recommend this place to anyone looking for a secure reasonably priced storage facility.

Leigh was great today! We got our storage unit which was perfect for our needs. She made sure that all our items would fit in the size unit that we wanted and went over everything with us perfectly! She also made sure that our gate code works.

Leigh was great. Booked over the phone and when I arrived she showed me the unit. She made the check in process easy and was able to answer all my questions and checked to make sure my gate access worked.

Visited the location to rent a space and it was very clean. Staff was very friendly l.

Great and courteous service. Amanda was fantastic

The facility is very well maintained and each unit has lighting. The staff was very friendly and accommodating, including helping me find the right unit for my needs. I'm very pleased with the business and would recommend others for storage.

Great service need climate control units

I got a great deal and the support it great!!!

Quadir was great yesterday got me a bigger space for a cheaper price with the promo could not beat that

Fantastic service, probably the better Public Storage center in Bucks

Great people

Convenient and easy access. Feels like a safe area

An amazing place to store items, very reasonably priced and arranged

The people here are genuinely nice and provided all the info i needed without extra hassle

Amanda was very pleasant. She delivered very helpful info. My interaction with her exceeded my expectations. Amanda you rock!

Best place to keep anything

Good facility/customer service.

Nice facility

Stopped by this morning and was amazed how clean everything was, walls, floors . Beverly and Roger are 2 great people who can help you with your storage needs. Both are very active in the community so stop in and visit and check out All Time Storage.

Justin was very knowledgeable and helpful with our storage unit rental. Quick and easy process. Plus they are running a promotion for the first month ($1). Can’t beat it.

Jessica was amazing, helped out a lot! Had very nice experience because of a such a good worker!

Jess is the best! She helped protect my belongings and was awesome

Best public storage. Jess was awesome!! Super sweet and helpful.

Great experience, office manager Amanda explained very thoroughly .

Jessica was SUPER helpful and explained everything throughly! Great staff!

I was in need of a small unit and decided to come to Public Storage as their prices couldn't be beat. Little did I know neither could the customer service. I dealt with Jessica who was very kind, profesional, helpful and resourceful. I forgot a tape measure but she offered a string so we could measure to be sure my items would fit in the doorway of unit. She didn't want to see me waste money on a larger unit if I didn't need too. Thats what I call real customer service. This location is very clean, and secure. I am so glad I chose Public Storage over the others.

Jessica and Amanda are very helpful. Getting checked in, working through unpacking and even helping getting in and out they where very helpful, thank you.

Jess and Amanda are awesome! They went above and beyond to not only assure me my stuff is safe but helped with suggestions and advice to protect my goods. This place is great as far as storing and the wonderful ladies. I would definitely recommend to anyone.

Come to pay monthly and Amanda’s usually working, told her I’d give a review and I have no problem doing that since it’s always a pleasure.

Jess helped me and was very professional, knowledgeable and pleasant. Great rates and nice units. Define toy would recommend.

I really enjoyed working with Amanda on getting the storage from this location. She thoroughly explained the process and was very friendly and professional. At the end of our conversation I did not have any questions since she went over every step very explicitly and made each step and each page signing very clear. I highly recommend this location!

Dealt with Jessica who was great. She took me through the process step by step and was very pleasant to deal with. The office and property are clean and well kept. Nice place to store your extra stuff.

Thanks to Jessica made it easy for me to get a storage room quick Engraved customer service in a professional way thank you Jessica.

When I got to the storage unit I had no idea how everything worked and I got a warm comforting welcome by Jessica. She was amazing! She made me feel comfortable about leaving my belongings there. She also helped me feel better about moving even though I really hate moving and did not want to. She went above and beyond and gave me more information then I needed but it was everything I needed to hear. Thank you Jessica You Are amazing.

I was practically told to pull out my phone and write a postitive review as soon as I walked in. Kinda shady considering I was done no favors.

Jessica was friendly and helpful!

Good place for temp storage

Amanda was absolutely great! She faciliated the process of renting a storage unit on the phone and in-person. I highly recommend this storage facility.

Jessica is great very friendly helpful and professional!

Jessica was Fantastic! She handled a very bad situation not only professionally but in an amazing manner. I have been a customer for many years and recently encountered a nasty situation. Thanks to Public Storage and Jessica my belongings were safe and secured form my crazy ex wife. I would definitely recommend storing at this location

Jessica was great assistant. Her kindness and professionalism made my day better. My own opinion, her bosses should rise her salary in large percentage, because she is doing really good job. It was nice to have business with Jessica. THANK YOU!!!

We had an upgrade for our 5x10 unit to a 10x10 and Jess was really helpful, polite and nice, guiding us through all the process. An awesome experience, I will recommend this Public Storage to all my friends!

Ebony was very professional and knowledgeable. She helped me pick the perfect storage for what I needed. I would definitely recommend!

Thank you Jess you help beyond what I could have asked for and saved me loads of time so happy to do business with you

Nice manager she explains everything upfront and very clear so I recommend this facilities

Jessica was absolutely wonderful. We had terrible experiences with both the Langhorne and Trevose locations but Jessica made sure that everything was set right. She was very professional, sweet and we would highly recommend this location to anyone looking for storage space. A+++++

Great service at this location. Jessica was wonderful. After being given the runaround by the Trevose and Langhorne locations, Jessica made sure that everything was right. She was professional and wonderful to deal with. Thumbs up!!!!

Jessica is so personable, helpful, and made it an easy process to sign up for.

Wonderful. Quick and painless. Jessica was awesome!!!! Happy we went with this location.

Ebony was amazing she was friendly and so help full I would recommended anyone I know to go here. You don't find people that seem to enjoy there job and go out of there way to help you.....

Fast and easy! Ask for Ebony she’s great! Very friendly and helpful. Made sure we got exactly what we wanted:)

Rented a unit this week and Ebony made it easy to get started. My initial gate didn’t work so she provided a new one within minutes. Very helpful and great to work with!

Rented a unit today and Ebony was very helpful... definitely will recommend this location to others

AMANDA was extremly helpful! I was so upset about a late fee & rude to her, but she did not get upset and went out if her way to get my late fee refunded. I really appreciate the help she gave me, since I was so upset!

Good place that is easy to get in and out of. Not on a busy street and the place isn't over crowded at all. A peaceful place to take time to retrieve and store your belongings.

Property Manager is professional, kind and caring. Ready to meet your storage needs.

Amanda was very helpful in getting me moved from one unit to another! She is an asset to the company that's provided me with safe storage of my belongings for years!

Very helpful and professional! Amanda explained everything very well and was very kind. I would definitely recommend the facility!

Justin was helpful to get us into an appropriate size storage unit, but there were a few items of disrepair. The gate was not working, but he indicated it would be repaired in the next couple of days. The unit ceiling light did not work so we have to use a ladder to screw the lightbulb in/out. They didn't offer to repair/replace and it's not clear if I could do it myself so will just deal with it. Otherwise it's in a good location and seems to be a safe place to keep our items for a short period of time.

Do you bring your own lock?

Everything is is great except took 2 days to remove the snow.

Nice and clean and very helpful.

Justin was super helpful. So easy to work with!

Great Service!! 😀

Very helpful! This is my first time renting storage space and the gentleman who assisted me was very helpful. I'll be storing mainly books and was anxious about possible damage to my precious cargo. He answered my litany of questions matter of factly, with a personal touch. As a fellow avid reader, he quelled my fears of disaster.

I just rented a unit and the service was excellent and Thomas was particularly helpful. I recommend them to anyone.

Very clean

Overall great customer service! Amanda was a pleasure to work with, she explained everything in full detail to help with decision making on which unit to rent. Would recommend Public Storage Southampton to any of my friends and family looking to rent.

The gutters around my unit fell off about 9 to 10 months ago. When it rains, the water pours right into my unit. I have had to move items away from the door area because they were getting wet and starting to rust. I have contacted the office many times and was told that the job was given a work order and is out to bid and could take months. I was given the name and the number of the district manager to file a complaint. I have left numerous messages and was never given the courtesy of a return phone call. Now the mailbox is permanently full. I am a paying tenant and I should not have to worry about my unit getting water in it when it rains. This had been going on for months and nothing has been done about it. All I get is the run around. I have been getting screws in my tires for the past few months. I could not figure out where they were coming from until now. There is one tenant who does his work there on the property. This is not acceptable. I have had to have so many plugs and eventually new tires put on my truck because all of these screws and nails in my tires. This tenant should not be allowed to do work on the property in the first place, and if he is going to do this he must be made to clean up his mess! How many other tenants have had screws in their tires? I am sure I am not the only one! Not acceptable.

No frills storage space that raises there rent when they feel like it, i was with them for less than 6 months befire they raised my rent. Cant wait to see what the next increase looks like.

Amanda was pleasant extremely helpful.... it was a smooth and easy transaction and she had a great personality

I have been a customer of Public Storage for a few years. Amanda and her colleagues have gone out of their way to help me when necessary. I highly recommend!

I can't state strongly enough just how bad this location is, not only this location but management for this company in this area. I have stored here for about a year for my company, on July 1st I received notification that they were changing their policy from 24 hour gate access to 9am-6pm effective JULY 1st. I received notification of this policy change the same day the policy change came into effect. As soon as I received the notification I called the office and was told th...at they will be locking the gate at 5 because that's when they leave on Saturdays. I received the letter at 3:30. I had crews out working on jobs but due to this new change I had to stop our jobs 2 hours earlier than normal to ensure that we were in AND out of the gate before 5 as I was told that the gate will be closed and locked with a chain at exactly 5. I'm okay with a company changing its policy, they certainly have the right, my issue with this company is that they changed their policy and literally gave me no notification. To make matters worse, the management, from the store manager to the district manager, did not care about any inconvenience this caused me or the money it cost me as well as the inconvenience it caused my clients for jobs we had to leave early to meet their new curfew. There's storage facilities at almost every corner seemingly, do yourself a favor and avoid this one. See more

Well managed by Amanda. Thorough understanding of my service needs. Provided helpful tips.

Every clean and people are nice

Good storage place

After having a unit with public storage for 10 years or more, my wife became severely I'll to where she nearly died and for 2 months I was unable to pay my storage and was told they were going to sell all of our belongings if we didn't pay by a certain date. I was able to get the money together and showed up at opening the morning they told new I had until to pay only to find out they sold my unit the day before and would not return Abby of my belongings. I lost all of my kids baby clothes, toys and cribs but that is only minor compaired to the thousands of dollars of tools I was storing there for my home renovation business which was temporarily on hold while my family went through such trying times. So once My wife did start to recover I had to struggle to try to rebuild a business that I spent 15 years building and was sold off by public storage for a 1/32 of is worth. I tried to communicate with public storage through all of this but I was only met with more aggravation and the feeling that this progress of selling off the these units is really the backbone of this organization. In my 40 years on this planet I have never encountered a business as uncompasionate and so willing to just take what someone has worked so hard for and sell it off for whatever they can profit while the owner struggles. It's absolutely inhumane.

I have been with Public Storage for quite awhile now, though I didn't plan to be - trouble with getting a truck/people to clear out unit - don't get though why a 5 X5 is less than half of a 5x10 which was increased this past month, so far in about a year and a half rate went up $20 plus. And though they did their best during the winter storm, it wasn't really cleared out right away, or thoroughly (the snow). But the office staff is quite good!

Got into a unit for a great price only for them to raise the bill $10 in 6 months...at least wait a year before raising it for no reason or additional services

Excellent service everything well explained by Denisha!

Nicole very knowledge and professional. Great asset to public storage.

Friendly courteous service beyond expectations!

Excellent experience. Very quick and easy to get set up and the pricing is great

Nicole is amazing!

Nicole always is pleasant to talk to and answer's any questions I have . You are lucky to have someone like her working for you. Regina

Nicole was so helpful. I came in to buy boxes before the holiday and she really helped me decide which boxes were best for the different things I was packing up to ship. I'm grateful she was so knowledgeable and so friendly!

When I stopped in to get information and rates on different units I had the pleasure of speaking with Nicole who was very knowledgeable and knew exactly what i needed and answered all my questions. I would certainly recommend Public Storage to anyone who's in need.

Quick, easy, convenient

They bring you in with good rates but quickly raise them every few months. Staff is wonderful but no one ever replaces the light bulbs around the facility so it's mostly dark at night, hard to see what you are doing.

Nicole was a great help! This was as simple as it could have been. Great Operation, Great service!

No doubt you'll be satisfied with the service at this Public Storage. Chelsea understood my needs and took her time to point out the specifics on the contract so it was in clear terms. Helpful, Polite, recommend to anyone thinking of renting a unit, go there, she will get you what you need! Store 2411.

I came in looking for a unit and I spoke with Nicole on last Tuesday. She was so helpful and very personable with helping me. I know nothing about getting a unit and she answered all my questions and covered all bases with her knowledge and insight. A huge thank you to nicole at store 24111.

Stopped in today to review a unit I am considering renting in the near future and was assisted by a very insightful young lady named Theresa. The very friendly and knowledgeable experience will definitely bring me back to rent and if not already will most definitely benefit this company in the future.

Great customer service from Nicole! 😁

Nicole was so helpful and made my choice easier. Super friendly! Just wish there was a light in my unit-pretty dark in there.

Nicole and the staff at the Jaymor location are wonderful to work with. Professional and knowledgable. I highly recommend them to all of our clientele. Thank you Nicole for all you do. Laurie

Professional, friendly service. Property is clean and secure. Nicole went above and beyond to show me differences in rental units. Her patience with my numerous questions was outstanding.

I had such a wonderful experience here. Nicole was very friendly, helpful, and made the rental process very easy. I would definitely recommend this facility to anyone looking to rent a storage unit.

I had a really great experience with Nicole at this public storage. I will be using this as well as my friends, family, and clients. Thanks again

Stopped by with my mom, she is looking for storage, Nicole was very helpful, polite and patient. She answered all of our questions being very clear in explaining everything. How nice to deal with someone so very pleasant and willing to take all the time needed to answer every and any questions. Nicole represents your business very well.

Great customer service...Nicole was very friendly and knowledgeable. She answered all my questions and was very quick with the new lease paperwork. If your looking for storage and are close by i would definitely recommend this facility.

Nichole was very helpful and pleasant to deal with, concise and clear in explaining the process of a short term storage facility to a first time user. Wish all customer service experiences could be so effective and painless.

Great customer service! Great experience!

Chelsea was very helpful. A very wonderful girl. She made the rental process so easy. Everyone should go to Chelsea for their storage needs

Nicole was very polite and helpful. Excellent customer service and prices.

Extremely rude customer service. I was talking to Nicole about my unit. Apparently they have made changes requiring you to pay for a Unit for the entire month even if you vacate in the beginning of the month. So I was trying to figure out how they can change their policy without notifying unit holders and I was hung up on. Will never return or suggest to anyone.

Nicole is professional and courteous. Excellent customer service.

Chelsea was very helpful and knowledgeable. She answered all my questions and I feel great about using public storage.

The girls there were great. Nicole was very helpful. She help me get exactly what i needed for my storage needs. Explained everything in a professional manner. Im glad i picked this location for my storage needs.

Chelsea and Nicole are organized, on time and extremely knowledgeable about their business.

Great service nice place to store your things

Amazing staff that is super friendly. Easy to find locations as well :)

Chelsea and Nicole were very helpful with my transition from PODS storage container into a much more affordable (and cleaner) Public Storage unit. Thank you two very much.

I came in to buy supplies for my move and michelle was very knowledgeable and a great help! The best customer service i recieved in a long time!

Michelle made my experience very easy and stress free. She showed me a larger unit after discussing what I was bringing which was very helpful I would have been stuck with a unit that was too small for my belonging. Excellent customer service!

Michelle was a great help. Very easy process.

To Say Michelle is awesome would be an understatement. Being new to the location she spent the time and has fixed my pass code issues that no one else could resolve on the weekend. She also called me to make sure I was not having any more problems. Always greats you with a smile when she is doing her rounds. She is very nice and I hope that she becomes the property manager there. I have been at this location for 10 yrs.

Michelle was super helpful and explained everything in detail so that I wasnt shocked by surprised by any fees or details about ny space. So far have had an awesome experience renting with public storage!!

Chelsea, was amazing! She was not only super friendly and helped us downsize by showing us what units would best fit our needs, but she made sure she found a unit super close so we could walk our stuff to! Very convenient! Definitely the best storage place I've ever dealt with!

Chelsea helped my husband to obtain a storage unit. She was very courteous and professional.

Thanks Michelle for setting me up with my storage unit

Michelle was very helpful. She answered all my questions explained how the process works in a clear and concise manner. I would highly recommend renting a storage unit from here. A hassle free enjoyable experience.

Excellent service, very grievous and professional. 5 stars!

Great!!!!!

Melanie Mérida was a great customer service and helped me With everything i needed

I can only say that Melanie, was such a tremendous help in getting my bill situated,I have had problems on the past at this location paying my bill , an Melanie made the payment processing easy and informative

Chelsea Hopper was extremely helpful with my search for a storage unit. I found her quite capable of providing information to me in a manner that I was able to easily understand. The cost for the size unit I needed was much more reasonable then others that I either looked at or attempted to look at. She took me on a tour of the property so I could best judge how big a unit I would need to fit the need that I have. She was able to give me suggestions on insurance, supplies needed for preparing for storage and methods of payment. I found her knowledgeable and easy to talk to. She was genuinely happy with her work and eager to serve her customers. It was a pleasure dealing with her.

Getting ready to remodel my house so looking into storage options. Melanie was very friendly and answered all my questions. I would definitely recommend to anyone who wants to be confident in their decision.

Great storage unit. Staff is friendly and very helpful. Both Chelsea and Melanie are excellent customer reps.

my experience at public Storage was awesome. Michelle was the best!!!!

Crystal and tanaisha has awesome customer service they were super helpful. I would definitely recommend this store.

Was excellent no problems at all.

I am a college student and this was my first time using Public Storage to store my items I didn't want to take home. Before I even put my stuff in Public Storage, Crystal who works at the from office called me. She was very polite not only on the phone but in person as well. The customer service was excellent and I would recommend this public storage unit to anyone who needs to store any items. Crystal was able to answer all of my questions and helped me through the entire process.

The property manager, Crystal is very professional and fast. I would recommend this place to any one who are looking for storage.

Was helped by the manager-on-duty Chelsea! Super friendly and helpful as well as funny. Made the whole process very easy!

Crystal did a great job showing the unit. She made sure I was comfortable with the facility and answered all my questions thoroughly

I stopped in on Saturday to rent a large storage unit. Crystal was very helpful. She answered all my questions. I asked to see the size unit I was looking for and it was no problem at all.

Tanaisha was a very big help getting me settled in with the storage unit.

Great experience, good price and convenient hours. Very simple and painless and would recommend this unit to others

the customer service was outstanding. Crystal was willing to answer all my questions and concerns. She was so informative I was able to make the best rental choice for my belongings.

Cristal has amazing costumer service best I've experienced in a very long time.

Excellent customer service. I would recommend for any and all of your storage needs

Great location. Amazing staff and fabulous District Manager!!!

A few days ago I stepped into public storage for some questions because I am a possible tenant. Crystal answered all my questions and gave me the best customer service I had ever recieve! She couldn't be more helpful! I also explained to her the items I may be moving in and she gave me great reommendation on products that this company offer at a great price! Her product knowledge is superb! It was quick and easy but most important one of the most professional experience i have ever had! She is a asset to this company and I commend her on doing a excellent job!

Molly was awesome today, rented the unit and on our way

Molly was awesome I had my new unit in 10 minutes. Smart, helpful and great customer service!

To whom it may concern I'd like to tell a story about customer service or self storage at 950 Jamesway Southampton Pennsylvania. When I walked into the office I was greeted by a young lady who was with another customer she had a wonderful smile and she asked me how she could help me i inqiured about my reservation whuch i had cancelled.Molly said with a smile I could help you with that may I ask for just a moment of your time obvious to finish up with her customer. After her quick look she found my original and immediately checked for availability we were in luck I asked Molly to show me the storage locker the first locker was too small I decided to go to the next she immediately showed me the next largest that particular one had leaked water with that in mind Molly asked me if she she would mind taking the golf cart I said I was comfortable with that we fou b day a locker to address my needs ask Selva questions and Molly had the answer.

Great expirence at this location. Very clean and well kept. Wonderful and helpful staff, especially Crystal. She was extremely friendly and helpful to us. Highly recommend

This will be the 3rd. year I am using PS in Southampton, PA. All 3 experiences have been pleasant, expedient, and most professionally handled. I was pleased to see the Manager, Crystal, was still employed by PS as I believe that she is an asset to the company. Thank you Crystal for a quick and pleasant transaction. Back again for year #4. Was assisted by Crystal and experience was superior as related to customer service.

I had the pleasure of working with Crystal who showed me my options of storage units and also has given me great customer service. Crystal has been friendly and professional and has been able to answer all the questions that I have needed to be answered she also has done a wonderful follow up in customer services and I am a satisfied customer because of her assistance.

Very excellent service. Highly recommend.

Melanie was very big help.

Crystal made what I thought was gonna be a pain in the _ _ _ into a very smooth informative experience.

After having the storage unit for 6 month my rate went up from 136.00 per month to 170.00 per month. Current advertized rate for this unit is 149.00 for instore (walk in) customers and 135.00 online special. After calling customer service they told there is NOTHING that can be done about that and they have the right to raise your rent anytime they feel like it. They will raise your rent every chance you get. If I could give ZERO star review I would do that. Another thing is many times I pulled up to the entrance and the gate was wide open when it needs to be closed so you can enter only by enter your pin code. Also there are no cameras on the property. Stay away if you can!

Crystal & Seanna were DOPE... very professional & nice. Hope they are the same way @ my new storage in DE

A perfect place to store your things nice people and staff

Thanks Crystal for all your help! Great customer service!

I'm moving in

Crystal was so helpful. .. thanks again

Convenient. Friendly customer service. Right price for what I was looking for in the area.

Extremely friendly customer service. Location is clean and easily accessible. Had nothing but great service from the second I arrived. Great follow up too.

Very Pleasant! Melanie was awesome!

Clean, convenient facility with extremely friendly and helpful staff. Prices are slightly better than the other local storage areas but there is much more space to maneuver and load/unload. You only need to give a couple days notice before ending your storage rental and management will even pro-rate a unit to help meet your needs. My only complaint would be where the storage unit light is located. Having the light in the back of the unit makes getting to it very difficult if the unit is filled. A basic switch or a longer string, conveniently placed, would be a big improvement. If you're looking for flexibility and a quality storage unit at a good price, this is your place, hands down.

I pay for a secure location and yet more times than not I pass by and the gate is wide open and locked that way - why do I pay for a gated location??

Excellent. Always professional, knowledgable, and extremely pleasant. Has done all that can be done to help me. She is a gem and a keeper.

Excellant in every way

Crystal was extremely police and helpful. Explaned every thing I needed to know

Service was fast and affordable and the employees were great!

I had a good experience with public storage. Crystal was very curtious and helpful.

Wonderful customer service. Very straight forward and helpful

Tana was very friendly and helpful with my signing up for storage. Being in the military, I have used Public Storage many times in many states. Staff is very helpful. The facilities could use a lot of improvements for example in order to enter your access code, you have to get out of your vehicle and walk to the fence. What about during the rain and snow. I know the staff tries to open the gate from inside, but that is not really security. Second, the facility needs to maintain one of the two keys to the cylinder locks on the units just in case someone forgets their key or is lost. Key control box is not that much work. There is always room for some improvement in all businesses. Over all I like what I see about the storage units. Prices are great compared to others I have checked out.

this review is to notify public storage of 2 of the employees at jaymor location. both Crystal and Tana have been extremely helpful and courteous with me upgrading to new unit. I would recommend them to anyone I know looking for storage unit.

As a potential buyer and now a tenant for a space on sight I continue to be more than happy with the customer service I continue to receive each visit to the Public Storage location. Even before I came in the door the Property Manager, Crystal guided me with a calming and assuring tone to direct me to the location. Once inside, I explained my situation and Crystal was able to recommend the best space for my storage needs that I felt really good about. After I purchased the space, Crystal continued to follow through by going above and beyond after hours to fix the broken lock on my space and allow twenty-four access to the gate, therefore; I would be able store all my important items in the unit without the burden of time constraint. I look forward to keeping my business at Public Storage in Southampton and I am appreciative of all the support. Thank You And All The Best, Jared Jaspan

I have been using this service entering into my third year and I truly believe your company has an asset with the manager Crystal. She is always a delight to see when I enter to conduct any business. Keep up the great work Crystal.

I love Crystal at this location. She originally worked with me on my first storage unit purchase and then this past weekend to upgrade me to a larger one. She is personable, knowledgeable and helpful. Moving can be stressful and she made me smile. I highly recommend this location and think that Crystal is an outstanding rep for Public Storage. Things ran nice and smooth, thanks to her! Robyn V

I met Crystal and she immensely helped me with storing my things, I was doing an inter continental move and needed a clean, safe and affordable place to do it. Public Storage and the people there were the answer. I moved without the worry hassle, they even have insurance just in case. Thank you Public Storage for offering this wonderful facility!

This is my second year using this site and my experience has been a good on. The staff is informative and very helpful. The facility is clean and well maintained. It has served my storage need well.

Crystal the property manager is the best. What ever you need she does her best to help. Great fast service, clean storage and the property is well taken care of. I have used this storage before and will continue to do so in the future when needed. Convenient and within my budget.

Melanie was wonderful and easy work with. She was very helpful with me moving into my unit.

Very professional & found exactly what I needed. The first 2 units would not work for me and the third one was perfect. Clean & ready to go. Price was also right.