Public Storage Self-Storage Units at 3260 SE Oak Grove Bl, Milwaukie, OR

Julie the manager at this location is amazing! I cannot express how helpful and sweet she is! I have been just overwhelmed with so much and show up last minute in a rush and she really has gone out of her way to help make my visit to my storage unit as stress-free as Possible. She always has a big friendly smile on her face. I just really appreciate her and love seeing her smiling face.

Nice place, and Julie she is the best .

Julie was very helpful and made me smile

Julie was a great help with everything even greater personality, very professional.

This is an addition to an older review. I wish I could turn all my reviews into 3 individual ones. Julie and Tim took over for Dee after she moved to another facility. I didn’t think anyone could compare to Dee but these two do. I needed to change storage units and change locks, these two worked together to get me the most economical price for what I need. I hope Dee will be proud of them, they are doing such a great job and upholding the reputation she created as the best service possible at a storage facility. Thank you Julie and Tim! Best wishes Dee on your new property! I have been a client here since Public Storage took over and have also used storage units throughout the West Coast. Dee with Public Storage hands down has been the best manager I have ever worked with. She has intermittently resolved issues, quickly and efficiently, and is a pleasure to be around and interact with. The service here is a 10.

So far, my experience just “reserving” a unit has been a joke. I “reserved” a unit online, and had planned to show up on the “reservation” day to rent the unit. I have been called three times in the two days since, with a message about my “reservation” left twice. I did not plan on being harassed about an appointment, simply by making an appointment. For me, this is an indication that things are not, and will not, be handled sensibly. Also, more misleading info…they supposedly give you a “First month rent for a dollar” but then they also charge you a one-time “Administration Fee” of almost $30, so it’s just more of the misleading joke this situation has already become. I recommend finding somewhere that the communication between online and human-based entities is on the same level, not fighting against each other at your expense. It’s 2023…WHY WAS MY ONLINE “RESERVATION” NOT SUFFICIENT?? Now, I’m on my way to find a competent storage facility, albeit further away… Best of luck dealing with this “business”, if you do.

Moving is stressful and calling the corporate Public Storage line didn't help. Talking to Julie helped. According to her, you should call the corporate line, get a better rate- and then Julie will call you to set up an appointment. But she was kind enough to help me though I had done none of that. She managed to get me all set up, be completely compassionate all while reminding me that I am not the only person to ever be stressed by a move. Professional, dialed in customer service in a clean, safe facility. Would recommend.

Julie has been friendly, informative, patient and helpful. Thanks!

Edited review: we had a bad experience trying to move into a bigger unit under a strict deadline. Corporate stepped in and made it right, and for that I'm grateful. The biggest issue I have is that they close at 6 and you cannot access your unit after work - so keep that in mind if you have deadlines/moving dates. Other pros: the place is clean, temp control works well, easy to access during weekdays, they provide carts, elevators aren't too slow.

Julie was polite, cheerful and caring. She was extremely helpful answering all of my questions and explaning everything to me. The storage unit is immaculate! Thanks for your help Julie!

James and Julie have been sooo incredibly helpful and always available. Thank you for making a difference.

If I could give 0 stars I would. This particular branch of the Public Storage franchise operates in a very dishonest manner. Full disclosure, I did not personally store items there. However, I have two friends that did and the handful of times that I accompanied them or gave them a ride to this business, I witnessed first hand the animosity, lack of professionalism, and rudeness of the employees there- including the site manager. They create a sort of police state mentality with their threatening stares and suspicious energy. I certainly did not feel welcome and I was just "the transportation". If they don't like you they will also let you bid on and win an online auction and then cancel it on you at the eleventh hour if you will. This is done with no explanation. If you still decide to utilize their services, I highly recommend that you only store non-valuable items. Otherwise, they could come up missing. Also, I caution against using one of their locks. Bring your own and take an inventory of what you leave there. (Disclaimer: I have never said this in a review before.) At the end of the day it would actually be best to just rent a storage space from a competitor being there are so many to choose from in the greater Portland area. This one, I'm sorry to say, is rotten to the core and should be avoided.

Julie is ALWAYS tuned in to what is happening and ALWAYS has the correct answer to any question I have. Thank you for that Julie. THANK YOU!!!

I have had an awesome experience with the oak grove storage location. The grounds are clean and we'll taken care of. Everything, including carts are always tidy and available. Customer service is above and beyond any other place I've ever had a locker at. Cara especially goes out if her way to communicate and work with me during these hard times to ensure everything I owe will still be mine not sold in auction. I appreciate that. Not only is she thorough but cara and her staff are professional, but not uptight, and are well trained in their positions. I highly recommend this location to anyone that wants to feel secure leaving their things in storage. UPDATE:. We'll extra space storage was the company and the people I wrote the above review for. But just recently Public Storage bought that location and next thing you know it's owned and operated by different business than I set up initially with. Not much has changed as far as the operation of the place but certain things that aren't the same now are.....I find it's not as tidy as it used to be. Inside and outside. The hours have changed to 9 pm closing instead of 10 pm. Which I would rather have it at 10 pm. My issue is there is not one sign posted, no fancy lettering on the sliding doors to the lockers, not by elevators, no where are the access hours posted so someone might know and plan accordingly. I liked it better before. It wasn't so big chain feeling. I still felt like person to the staff not just a customer. This staff seem nice enough just kind of like drones or robots instead of almost like a friend. They've also changed everyone's due dates to the first of the month. No matter when you start your service. So that can be tricky for some that have budgeted and have become used to the sign up dates they started with.. Sometimes other bills are due at beginning of the month so having a mid month due date was nice. Now it's the first of the month. An adjustment, not life or death, but one that I could've done without. I'll close by saying it's still a nice place and it's not a whole lot different just enough to not be quite the same. My choice between the two would be definitely extra space over public storage. But it's not worth switching locations when this is just fine. I'd still recommend to those wanting a decent 0lace to store their stuff. Update #2: well this place turned out to be THE worst storage facility you could imagine. Decreased hours even shorter to when the office people go home. So like 530 pm the facility closes. And they still increased the monthly payments by a lot. How can they do that but offer half the time you can access units. It's not ok. They say its because of the homeless that sleep inside the units. They close early smto prevent that. Whatever. What they did was give thieves more time to break into storage units and take what they want. My units were both broken into twice. Both times I was told there was nothing that could be done. Why? Because they didn't switch my insurance from extra space over to public storage when they obtained everyone's contracts. So they were renting to me without insurance. But isn't insurance mandatory? So I thought. For almost two years apparently my stuff was uninsured. When the second time happend they said I didn't have insurance again but I was under the impression after the first time that was handled how it should've been. Nope. No one changed it in the computer in my file so I still had no coverage and there was nothing they could do. I moved out of there as quickly as I could. It's a horrible company and I DO NOT RECOMMEND PUBLUC STIRAGE TO ANYONE EVER!!!!

James was helpful very much

Be careful--Public Storage will give you a low rate at the start and will jack your rates very quickly. They know they have you trapped in a corner.

We rented a climate controlled space. It was very clean, the corridors are well lit and the building is very secure. Julie provided excellent customer service and is very knowledgeable about the units and the property. She is prompt in returning your calls and very friendly.

I have never been more happy with the customer service here. Julie has been soooooo good at getting my second storage on the same floor and walking me up their. She really make it easy for this senior citizen.

Cost is expensive I found a storage for 2/3 less Dee is nice correct and helpful I've had poor luck with other employees Who refused to provide rental insurance information I'm Autistic I don't take kindly to the experience I have had good time for a while and I am moving in May to a same size $69 instead of 159.00

Dee isn't at the storage unit is use anymore and I'm sad to see her leave. She was always 5 stars with attitude, kindness and understanding. I had a wonderful experience when I went on and talked to James.

Julie up front is awesome. Super helpful!

James was extremely professional and very informative! :)

Very nice girl, kind, cheerful , knowledgeable of what she does and very helpful.

Julie was very helpful and made what could be stressful fun. She us a great asset to the company!

Julie was great!

Public Storage was a very happy, organized and clean experience. Dee was our very lovely and helpful Public Storage property manager.

Being in transition is hard enough. Dee and the other staff have been so friendly and great to work with helping me have a safe place for my belongings. After using the app Dee made the process of finalizing my unit pleasantly simple.

Was very knowledgeable, and helpful in showing options. Wonderful to work with. Keep up the good work Julie

Great people and great service! Kelly and Dee were great!

Dee was very helpful and kind. A pleasure to work with.

Julie was quick and efficient, and very friendly!

The staff here at this location are always pleased to help you regardless on how busy they may be. I feel that they go above and beyond my expectations as I have personnaly witness their interaction with what could have been a customer having a bad day just by defusing the situation by listening to what the customer had to say. The customer had total attention of your staff member which is a heck of alot more than other storage facilities by far letting the customer feel as though they were the only one there.This is why I gave 5 stars. Thank You!

I can't say enough how wonderful Dee is. She was so helpful and kind. This location is always clean and tidy. I wish more people had her customer service skills.

Dee was absolutely amazing. She was so fast , friendly and knowledgeable! I appreciate her help so very much. I will be recommending her Public Storage location to others.

I appreciate the ease of renting and the professionalism of Dee the manager. She was very helpful.

Great customer service. Would have given 5 stars but the app doesn't work properly inside the building to open door and use elevator

Dee is awesome!

Dee and Neva are super friendly and helpful!

Dee and Julie were the bomb

Very good property manager is Dee on Dec 5th. She met all expectations of support to arrange a unit transfer and downsize. Dee is, also, considerate and very pleasant to deal with.

I have enjoyed my experience with public storage Dee has been the best! Always helpful always friendly a top notch employee!

I have been using this facility since the day it opened and let me tell you your counter person Dee is just outstanding she is always very helpful she has made the place secure again and is just a joy to be around. I know I don’t really have a say but I truely believe she deserves a good raise or at the very least a great bonus. Thank you for your time James

Julie was amazing! Super fast l, super professional answered all questions and just an over all good experience as well as easy to do

Julie was amazing help .

Way to go Julie 💕, you were awesome

Best Public Storage facility I've seen so far. Dee and the other staff are so kind and pleasant to work with. Recommend.

Even with my code I can only enter until 6pm?

This storage place is so amazing! Dee was awesome! Very helpful and they run nice deals. Highly recommend!

Dee and Julie are amazing. Extremely friendly, accommodating and efficient. A great experience overall. Thank you!!

Dee was awesome and extremely helpful! Thanks Dee

I am so pleased with the service at this Public Storage! Dee has been so helpful and attentive with my needs. I would highly recommend this facility, I so appreciate it being all indoors. It’s very clean and well maintained.

Julie is the definition of great customer service!

Not only great prices, but super friendly staff! Dee was super sweet and made sure all our questions were answered. Definitely recommend.

Very helpful and kind Thank you guys !!!!!!

Amazing service I didnt make a move in date and was givin a unit at that moment amazing employees Dee was a huge help!!

Dee was so helpful from the first phone call. She helped me reserve my unit and ensure the best rate! Thank you for making it so smooth!

Understanding that there are ALWAYS security risks and assessments, it is inconvenient to not be able to get in to the building after 6pm. Thumbs down

This is the nicest,cleanest, most secure facility. The staff is very kind. I will definitely go back or tell my friends what a great place this is☺️

Dee is helpful and friendly, the facility is spotless!

Julie and Dee were both extremely helpful! Gave me all the help I needed moving and changing units! Thank you!

Vary friendly staff, was very thorough in showing us to our unit, and explaining all of the paperwork.

DEE! SHE WAS AWESOME!! I was more than happy with her help and kindness! Thank you. 😊✨️🌿

Dee has been very helpful with us moving over to a new unit within the same facility! Greatly appreciate her help and customer service!!

Dee aka Doylene it’s a pure joy. She will put a grin on your face. Come on Down for a laugh and perhaps a storage but it’s not necessary ;)

Dee is wonderful and so very helpful love the service

Great service renting a unit today. Manager was very efficient and helped us find the perfect unit. Move in special was fantastic. Great location.

I must say that I was incredibly pleased with the service given to me by Dee when I needed a space that was more appropriate for my needs. Within a short timeframe I was in a unit that was exactly what I was hoping for an even better. Dee is very interested in serving the needs of clients thank you Dee

Dee is the best employee at oak grove public storage she is out going vary helpful Does he job plus some

Dee is wonderful!

Best service and experience with storage ever!!!! Absolutely recommend this place!!!

Dee was absolutely fantastic! She was extremely helpful and knew what she was doing. Her customer service was hands down the beat I have ever encountered. I would recommend her and this place to everyone.

Dee was very delightful and helpful getting me set up with my new storage unit.

Tim and Dee have helped me immensely , by going above and beyond with their customer service and making me feel very welcome safe and at home I often appear to have a lot of craziness going on and they have shared their trust and compassion with me and I am very grateful

Julie was awesome. Explained everything I needed.

Quick and easy!

Dee is very pleasant to deal with. She handled all my craziness of getting more than 1 unit and knew exactly what she was doing.

The manager was super welcoming and very friendly!

Clean place, secured, reasonable.. price wise, staff are very helpful and friendly. Honest business & not predatory. Very good experience. Manager Dee was wonderful!

Great friendly staff and very clean building! Got what I needed for a good price

Friendly helpful and fun.

Dee is wonderful! Warm efficient service. Thank you!

Dee was lovely! Great fast and friendly service.

Dee is the best! Out of any encounter that I've ever had with anyone in a customer service position, she beat any of them BY FAR! She deserves to be recognized not only for her outstanding work ethic but just being an incredible human being in general.

I have been gere about 5 mo or so, and wasnt sure if I was going to like it or stay even; however, early this week during one of my frequent trips the Monster who has been stalking, and harrassing me for months decided once again it was time to punish me for all the things that were wrong in his life. He bashed in my windshield, paying no mind to the several witnesses watching, or the cameras recording him. He was pretty pleased with himself, and told me he would do it again if he felt like it. When he showed up the next time after that the Angel of a Manager Dee informed him that he was not allowed on the premises while I on site, and would have to be escorted the entire time he was on the property. Thank You so much Dee! And, thanxs to Public Storage DM for caring enough to help me stay safe. Im guessing I will be here as long as I have a need for storage. ~Shantel Stone

Do not recommend. They lock you out at 6pm so you cannot access your space. If you work normal hours and need to get stuff done after work during the week, you're out of luck. Management fails to disclose key information when moving in.

Dee was a great help!!

I'm constantly getting locked out of my unit.

John was extremely helpful, answering our questions, getting our storage needs figured out, and expediting the process, all with a cheerful attitude, and making our boring chore enjoyable!

Dee is amazing so helpful and so kind !! Thank you for making it easy to move in !!!

Dee is a joy to work with and provides great service and answers questions . . . No matter how many times I ask her the same one! I also appreciate how clean and well organized the entire complex is ... every time I come to my storage.

Dee was A pleasure to speak with she was very knowledgeable about the sizes of units and the prices available She took me to see multiple size units so I could decide for next mum what size Unit I would need thank you for a great experience.

I love this place! Dee was patient and kind with me and very understanding. She runs a very maintained place where I don't have to worry about my safety as well as my belongings. I recommend this place to anyone looking to store there belongings. Thank you Dee!

Dee at the OakGrove Public Storage location was INCREDIBLY nice, helpful, and really worked to ensure I had a great consumer experience when moving out of my storage unit & closing my account. HOWEVER, Public Storage overall is a complete bait & switch scam. They hook you on a low monthly price and then adjust your monthly cost at will, to whatever they want to, despite a contract that specifies a price. Additionally, the General Manager here (not sure what her name is) instituted business hours that made it impossible for anyone w/ a normal day job to actually use the storage unit when we normally would (after 5pm), and were stuck to only using on the weekends when it's really crowded. Also, she was incredibly rude & condescending when talking to me when she was enforcing her new business hours. 100% DO NOT recommend Public Storage, if I could give negative stars I would. BUYER BEWARE.

for the past year or so I've used these guys and it all worked out, finally got a place to live after spending almost a year living in hotels and my car. it was ok while it lasted but that's all folks 😂

Just took this pic.

DEE did a fantastic job with customer service and showing me a great unit. Thank you. I look forward to my short time with you guys 😊

You can put the stuff you don't need in this place. It's clean and dry.

Brand New sparkling clean building with friendly helpful staff.

Needed a storage unit for the 1st time. Didn't know exactly what I needed/wanted just wanted a good price and decent space. I looked it up online and reserved the $1 1st month deal. I came in and John the Manager was so helpful! We discussed what would be best for me and based on what I was storing and he helped me find a good unit with enough space and a good price. I was also very happy with my unit location. This facility is clean and convenient to get to. Usually right before gate closes it's a little busy but otherwise you have your own space and privacy. Would recommend this location and the manager, John is great!

I rented a storage unit this week from this location. I had a great experience! I was in and out within 10 minutes. Dee was the manager of that helped me. She took an interest in what's going on in my life and it wished me a great Christmas season. She want me to get a great deal and an ideal location of storage near the elevator. I will recommend public storage and this location to all my friends and family!

I always feel safe there.

Dee was incredibly helpful. She was patient and really went out of her way to help resolve a complicated situation with a duplicate storage rental. I have been settling the affairs of a beloved family member and I was so grateful for her kindness during this hard time.

I came here to get help because I'm having an issue with an employee where I have a unit. Dee went above and beyond to help me. She was very pleasant and helpful and seemed to know the business well. Thank you so much for your help Dee

I chose this Public Storage for it's great location-it is a convenient stop on my way to the Oak Grove Fred Meyer. They have a great range of sizes and prices to choose from. That was super important to me in my downsizing mission! I started with a 10x15 and moved down to a 10x5 on the same floor.

Amazing service, we were in and out in no time. Clean, friendly service. All in all 5 stars!

We had a great experience with Dee at Public Storage. She helped us find the right size and was lovely to work with. The facility is also brand new and at higher elevation for security/ weather. Thank you!

Would not recommend this storage to anyone. Public storage for that matter. 1-800# sold me a space offering 2nd month free and did not share that the last four days of the month when I signed up qualifies as the "first month"... Ridiculous in less than 60 days I was charged about $600. Not to mention it closes, literally no access at 6pm... That made moving items in fun. The "managers" can''t do anything and ask you to call the 800# number and they then tell you to call the location... Horrible service. NEVER AGAIN WILL I USE THEM.

Good place to store your extra garage items. Or when you move. Great employees, different storage locker sizes.

They charge 19.99 for a lock. You can't use your own. When you move out you are left with a lock that doesn't work anywhere but at public storage. Instead of charging that it should be a deposit.

What a rip off they jacked up the price of my unit by 50 bucks. The hours have been shortened to 9am to 5pm which makes it impossible to get in my unit. I have to go on the weekends. Go somewhere else for your storage.

Very nice and helpful. even saved me some money :)

The people who work are really nice

Don't store your things here not a good place

This changed from Extra Storage Space...cleanly, friendly, affordable...to Public storage....jacked my rent 30 in a month, my dad's storage was broken into and all his tools stolen including my grandfather's a lifetime carpenter with no concern at all from the staff, dirty, dirty, dirty,....and tweakers everywhere....This happened over a month and progressively got worse....I bumped into someone else I know from the area who also had all his tools stolen out of his storage. This goes to show you Management Counts. Absolutely go with Extra Storage Space!

It was disgustingly DIRTY! This is a BRAND NEW FACILITY I'd EXPECT TO SEE WAY BETTER from a company of this size.

My frustration today. Showing up to public storage to pick up a unit I bought at auction. Finding out it was rifled threw and items were missing. Tried to get service for my money back it turned into a huge run around with absolutely no results.

Jennifer and Dee made me a happy Public Storage customer for life!! The units are reasonably priced and location is great, but the customer service is AMAZING!

If after changing their hours for entrance from only 9 to 6 Monday through Friday and 9 to 5 Saturday and Sunday I found a new place that has better hours I will never come back to this facility again I'm warning everybody else to do the same

Cara was super great. Very fast and professional service. She is definitely a veteran in this industry and present the information I needed in a super understandable way. I'm super glad To have chosen this location. :) Update: since public storage took over, my rates went up 175% and they changed the hours to working day hours so you can't even access the storage room if you work a 9-5 job. The carts are all missing and there is no one in the office onsite to help. Do not rent here.

In the 7 months since Public Storage has taken over this facility the rates have been raised twice. Part of the reason this location was originally selected is that you could access it up until 10pm, now it's limited to their office hours which end at 6pm on weekdays and 5pm on weekends. Now you even have to go check out carts in the office. Their rental prices are now some of the highest in the area. It's time to move on.

My wife and I first rented a unit here during the wildfires to take our valuables to when we had to evacuate when it was under a different company. We decided to keep the unit as we are preparing to build a new home. Ever since the change in ownership to Public Storage we have nothing but regrets. Immediately after the change, that we weren't notified about, we couldn't get access to our unit for days, and we weren't the only ones. Shortly after the change rates went up with minimal notice, and then again very recently. Now, they are reducing the access hours to end at 6PM! I guess you need to take time off from work to be a customer of Public Storage. If Public Storage's main goal is to increase stock price and forget the customer they are right on track! Sure the building is clean, it must be easy to keep clean when people can't use the facility and don't even have access to carts to transport more than 1 box at a time. We are highly disappointed at the lack of customer care Pubic Storage has demonstrated since they took over this location.

Was just there helping a friend grab some of her stuff... Nice elevator lol

Awesome! So helpful and friendly. Thank you Kiley!

Cara is the best!! Never have a met a person in property management that I was so sure would always have my best interest in mind. ALWAYS ASK FOR CARA!!!

Such nice and helpful staff! This place is the best!!

Cara was just awesome! She was very courteous and helpful. The entire place was very clean.

Excellent service fast and i have my own storage unit in 20min

Was very happy with storing my things here. I reccomend.

Cara is professional and great to work with. We have received excellent care.

Just moved in today. Cara was very friendly and helpful, and the space was clean. Process was easy. Highly recommend!

Very clean customer service was amazing helped me get everything situated in a timely manner understood what I needed very helpful

Quick and efficient. Thx

I don’t have a whole lot to say at this point seeing as though I just moved into one of the units. But my first impression is definitely positive! The manager, Cara, was very helpful as well as friendly. She took the time to patiently answer all of my questions without making me feel rushed. The storage facility I transferred from was disgustingly filthy. This unit was so clean that I could probably eat off the floor! Not that I would of course...... :—) At this point, the only thing I would change is their carts. They are so small it was just about impossible to use it for a queen size mattress.

I want to give a big shout out to two exemplary employees, Cara Zack and her efficient sidekick Cody :-) 💥😃 Deciding to move some of my stuff into a storage unit felt daunting, so I am extremely grateful to these two friendly employees for the following: - for their patience in thoroughly answering ALL my questions 😂 - for their commitment to walking me through and explaining the various sections of the contract 👍 - for their good humor in indulging my need to see “...just one more size” before finally deciding on a unit. And lastly, in this crazy Corona world, it was refreshing to work with such kind and helpful employees as Cara and Cody! 🌈🌻

Needed a safe and dry spot to stow some household goods and the McLoughlin Blvd location is handy. Loved that i was able to do all of the booking online in the morning, and within a short time had a confirmation text and instructions from Cara. When I showed up I was impressed by how easy they make transfer of goods from car to unit with lots of rolling carts. I didn't quite understand the locking system at first but Cara graciously came to the unit with me, showed me how to use the lock, and then made sure to have me work the lock so she knew I was set to go for next time. All good.

Great prices and great customer service!

Amazing customer service and very clean facility.

Painless, fast, easy, and friendly. Management is amazing, helpful and personable. Tell em’ Jack sent you, They’ll take care of you. ;)

Rented a new 5x5 unit for a great rate. Setup over the phone and email was very easy; they called me within 10 minutes of submitting a reservation online.

Thank you Felicia

Very clean building with friendly management. The 5×5, however, is not actually 5' by 5'. I am 5' tall and if i lay in the unit my legs stick out into the hallway. Its not a big deal for my storage needs, but may be for others. Keep this in mind when planning for how much space you will need.

Clean building. Great customer service.

Great indoor storage facility. Cara the manager is super easy to work with, made sure we understood how the codes and locks worked so move in was super smooth.

I loved how it's so bright in the storage area you can see everything that is stored clearly very spacious and not to many people maybe one or two. Big elevator there is great we moved our two bedroom apartment belongings onto the second floor no Hassel they provide carts (6) . FYI three carts fit in the elevator at once. Loved my experience here

Super nice and clean! Very friendly staff and helpful.they have everything that you need!

The manager was great, she was friendly and very helpful. The overall customer service was the way it should be. The place is clean and well lit. The price was the best that I found and I searched alot of places.

Reasonable rates, good access hours, a clean and well maintained facility. The staff are great and I was able to do everything over the phone with no hassles. Highly recommend!

Such warm customer service and professionalism for a great experience! Facilities are new and spotless.

Cara was awesome. Got right into my new unit with no hassle. She made sure I knew where it was and how to get in. Definitely recommend

Extra Space storage has solved every complaint that I've ever had at a storage facility! I love having my own code to open the door and the security. It's great to be able to roll my items right from my car without having to deal with any steps.

Unlike other storage providers in the area, Extra Space Storage uses entry codes on multiple levels and is incredibly clean and without infestation of spiders or other critters. It is sad to know that homeless people often reside at public storage facilities in the immediate area. This is not the case at Extra Space Storage. There is comfort in knowing that you don't have to navigate around or in between the homeless or worry about health risks associated with rotting food and garbage often left at the door steps of storage units rented by the homeless. I highly recommend Extra Space Storage for also offering comparable rental rates.

Cara was extremely kind and helpful. This was my first time renting a storage unit and she was super helpful and made sure everything worked properly and I could enter the building comfortably. I am very appreciative of the care she took in both our phone calls and meetings. She was wonderful and will recommend anyone to this place!!

Everyone I’ve spoken to has been friendly and professional. The space is very clean and the lighting is good. I feel like I got a great value. I have confidence my things are safe and I will be as well when I go to retrieve them.

I am trying to find your holiday hours. How can I reach a human.

Very quick rental. online and over the phone. We moved items in within a few hours of the initial call. Easy access, and a fair price.

Easy and contactless service. Clean facilities, fair rates, and groovy staff. If you are looking for a place to keep your belongings safe this location has your back.

We were treated just like we were family.

The ppl there are nice polite and.treat u like you would expect to be treated

Set up a unit a couple weeks ago and the process was very smooth and professional! Beautiful facility and easy to access. :)

The place is very clean and there isn't anyone hanging around to bug you.

The woman in the office was kind and patient. The facility was very clean as well.

Thank you. Great customer service. Personable. Friendly. And very Knowledgeable.

After checking out about five facilities I chose the Oak Grove location due to it's convenience. I can shop at Fred Meyer's and go grab something from the unit right across the street - perfect! Cara was very helpful in showing me a few different options for our business storage. I signed up and was able to move everything in the same day. It's very clean as it's a brand new facility. There are great security measures in place and it is climate controlled. All in all a great experience.

Clean

Awesome experience!

Cara was above and beyond helpful to put it simply

Great Place!. Excellent Friendly service. Smiles all around ,ALL the staff are very informative and easy to talk to. BEST EXPERIENCE EVER

The building and the empty units were super clean. Cara was super professional and friendly. She made this process easy and also confirmed I understood how to use the lock and my personal code for building access. Thank you!

Cara was amazing!! Definately recxomend!! Clean facility and super safe

Felicia was the best and so quick and courteous. Very clean and organized building and affordable.

Great service. Thank you.🇺🇸

The rental process was quick and easy. Availability of different units was great.

Cara is amazing made it easy for my needs!!! Very happy helpful people!!! Will highly recommend to everyone needing storage!

Felicia has assisted me on a couple different occasions and she just makes the whole experience of renting a unit stress free! The place is clean and secure and I'm completely confident that my items will remain safe.

Great first impression, staff was very welcoming, friendly and helpful. Location was very clean. Very secure facility as well so I am Not worried about storing my things here.

Felicia was very helpful, got me setup with the unit i needed straight away. Great customer service and facility, clean, secure, easy access and best of all Warm inside !

Great service! Nice facility!

Felicia and Cara are awesome! This is a great spot to store your extra stuff. Quality well priced units.

Super clean units and the manager Cara was extremely helpful!

Great experience with Cara. Approachable,she made it much less stressful, clean and a great unit for not alot of money!

Cara was incredibly informative, friendly, and organized. Great experience and place to store personal items.

Cara has been great to work with. The facility is very nice and clean.

Excellent customer service!

Very helpful attendants! Clean, well run facility. I will recommend to friends and family.

Cara was such a big help and super friendly. Very clean, well taken care of facility. Will use again

Very helpful and attentive. Made the process super quick and easy.

Clean. Just don't get locked out with your keys, phone and baby bottle inside. No one will come help you. If you have an after hours thing happen...the facility manager will not answer. Just be sure to not get locked out.

Everyone there is amazing and the units are great, brand new!

Cara, and Felica were absolutely amazing to me!!! I would highly recommend everyone to use them for your storage needs! Very clean and frequently environment🥰💁🏻‍♀️❤️💜

My first impression is that they keep the building very clean so I'm not worried about pests finding their way into my stuff. Cara is very knowledgeable, helpful, and friendly, she made the process very easy and got me a great unit at an affordable price. I like how secure the building is. Don't need much more than that! 😊

Cara was awesome to work with. Definitely recommend this location to anyone with storage needs in the Milwaukie/Oak Grove/Gladstone area

Simple process renting a unit was in and out in 10 mins very friendly

Cara helped us get a unit on November 13th and she was really friendly and personable! Made the process smooth and easy! Thank you

I am so glad I chose Extra Space Storage. Cara was quick, kind, and super efficient. I got exactly what I needed in a space that was immaculately clean, well lit, spacious and secure.

Clean facility. Good security! Good help !

Cara was awesome! Getting signed up was a breeze. She explained everything thoroughly, gave us a tour and we were on our way. I highly recommend them! Thanks again Cara!

My experience with Felicia and Cara was amazing! They took care of all my concerns and the customer service was over the top!! In addition the facility has top of the line security...that in itself answered my top concerns.

Cara was very nice n I Liked how she kept me updated n good customer service.

Very friendly staff. I feel great storing my stuff here

I'm glad they put in a new storage facility here in Oak grove/Milwaukie. Beautiful and huge. Cara has been great to work with and always super helpful. Thx again!

Cara is wonderful, she called ahead of time to make sure we had all the information we needed. The facility is sparkling and well maintained. Our unit is easy to access.

Cara was very friendly and helpful with my quick request to store a few items temporarily. Was nice to have a positive person greet and help out! Thanks.

great place! Recieved a storage locker same day lower level . very nice and thorough people. great customer service!

Very clean and well maintained. Friendly staff. Highly recommended!

We love this place so many different options and great price and always has an amazing promotional deal for new customers it’s close to everything in Oak Grove Milwaukee and you get a lot of space for a little money great for business owners also I own the mattress king and I have lots of room for my mattresses for after hours distribution . I totally recommend going through these people they are great management & nobody always breathing down your neck micromanaging everything you do they treat you like an adult . Also they have everything you’re looking for boxes packing tape, tape guns furniture bags nice brand new clean place very well Up kept. They picked a great team to open this site up everybody has been so kind and helpful I will never go to another storage facility again I am happy where I’m at and with the money that I’m spending I got a lot more room . Thank you for all that you do and helping me with my business needs and storage needs

Cara saw me pull up and she met me outside to greet me. Very personable, and professional. This is my first time getting a storage unit. She made it quick and easy for me to get through the process. The building is very clean and the temperature in the storage unit was perfect. So far so good! Thanks!

Ricki and Cara very amazing very helpful I'll be coming back for sure

Brand New building, super clean and excellent customer service from Cara! She made the whole process a breeze.

The lady that helped us out was great. Nice and personable. Explained all of the options that were currently available and what they are still working on as it is a new facility. She seemed genuinely concerned that we got the unit that we wanted and did not try to upsell us to something we didn't need. I would recommend this place simply because of her and her attitude towards my wife and myself.

Clean. Easy to use. Friendly staff.

Rikki was awesome, she was very detailed with everything! Definitely recommend this place.

Brand new facility and was clean! I was able to get a unit that fit my needs well! They are also able to receive delivers and put them in my unit when I am unavailable to do so myself which was a huge plus!! The staff was amazing and spent the time to listen to my specific needs. I would definitely recommend this facility to a friend!

Brand New facilities and amazing staff! Cara was very helpful and accommodating.

Cara was very helpful with getting us our very first storage unit! Very friendly and made everything easy!

Efficient, professional service. Thanks!

We just leased a storage space and the facility is clean and secure. Cara is super helpful and nice!! It’s so convenient to have a unit so close to home too.

Cara was extra special at Extra Space! Very helpful and friendly...I'm confident my belongings will be safe and secure.