Public Storage Self-Storage Units at 801 N State Street, Lake Oswego, OR

Safe place & good help!

Easy and accommodating. Quickly set up a small storage unit and cost is very reasonable. Krystal provided fantastic customer service, coming in when not even scheduled to help so my son could move out of his college dorm room without having to throw anything away. If everyone provided similar customer service, the world would be a more pleasant place.

The storage building painted my door and got paint all over my items. The insurance the sold me doesn’t cover paint damage. The company won’t answer my phone calls. Do not use this company.

Quick and easy access with secure boundaries

management has an attitude

If there was a negative star rating, I would've chose that. So, NEVER let them put your bank account info in their system. I gave them a voided check as instructed, they put the bank account information in incorrectly. Once they received a "stop-payment" from some unlucky individual they were charging, they decided to start charging late fees WITHOUT informing me of anything. This seems a little scammy for a company to take part in. They mess up, and charge the customer for it?? I called the regional manager and she couldn't answer the simplest of questions. All I received was typical misdirection, NON-acceptance of responsibility...This has been the worst experience with a business in a long time. STAY AWAY, unless you don't mind randomly NOT being able to access your property and having to deal with their rude customer service on the phone. I will never do business with this company again. Also, it only requires seven (7) people for a class-action lawsuit. Food-for-thought...

Good prices, clean.

Clean and nice... Just a VERY awkward entrance.

Kristel is awesome, Public Storage is lucky to have her!

Digging Lynn! A true asset to your place! Very helpful and kind! She's a keeper!

I reserved a space online for a move in date of January 30th. It was a special price and when I tried to pay for it online it wouldn't let me. When I called to pay for it over the phone it turns out the unit I had reserved was rented out from under me and they wouldn't honor the price I had reserved even though their website states the reservation holds the price at time of reservation. They wouldn't rent me another unit of the same size for the online special price. What is really bad is if I had turned up there in person on the 30th my unit would have been gone and I would have been stuck paying their higher price or trying to find another storage unit at the last minute. This is classic bait and switch, they tell you one price then say the unit isn't available then they try to get you to rent at a higher price. This is a shady way to do business and it has turned me off to Public Storage as a company. This line is directly from their small print: "Reservation required to guarantee price." I had a reservation apparently their small print isn't binding. Very poor way to conduct business.

Neva helped us out when our gate code would not work. Otherwise we would have been in a bind.

Nice facilities. Will recommend to friends and family. Great customer service. Thank you

There have been multiple break ins at this storage place. The owner/manager have done nothing to increase security. Started in March; someone we knew had their inside unit broken into. We have an outside unit. They broke the lock off and replaced it with their lock. Sometime after April 12. Took the manager over 3 days to get the burglars lock cut so we could see what was taken. Obviously they'd done nothing about the early March break ins so it just continues to happen. Find a more secure unit. Ask if there is a camera on the unit you rent. Ask what happens in case of break in. This is not a place for secure storage at this point. Maybe they'll fix the problem but doesn't seem that they are motivated to do so.

Went there for a friend to help. Move hair stuff into the storage shed It's okay. Nice place

It takes something pretty exceptional to get me to review a business but my experience with public storage on state street in Lake Oswego over the last several years deserves more than I can express in this review. Crystal who manages the complex is always keeping us informed of any changes to our rent or facility so there are never any surprises. She has always looked out for us and suggested ways to save money as well as our backs. My business depends on its off site storage and having Crystal as our facility manager is like having another star employee on our team. Many thanks, and we look forward to working with you into the future!

I'd give 5 stars, but I didn't get a unit.

bought some boxes..kristel was very helpfull in knowing how many and how big of boxes i might need..very good service

I rented a space that fits my family's needs perfectly. I was treated with respect and a smile by Crystal the Manager at the Lake Oswego location.

I went by stateatreet public storage and met a very nice lady named kristel..she was so sweet.she recommended a plethora of options for supplies..I will be back again.great service

Super easy process, in and out with no problem! Kristel was really kind and a pleasure to work with, she made everything easy!

Thank you Krystal for making moving a less painful event for my family. I recommend this location to anyone who needs the extra space, manager is stellar!! Krystal will take care of you and your stuff!!!

Awesome and easy. Friendly and convenient.

Kristal is super helpful and nice! I was glad to have someone be so patient and kind while helping me and answering my questions.

This is a wonderful location! Kristel at the front desk is always great to work with. She always has a smile on her face and is patient with me when I have multiple questions. The location is convenient, clean and plenty of parking. I would definitely recommend.

I've always had a really good experience here. Kristel and the other staff are always very friendly and helpful. The place is clean and well kept.

Very clean and nice storage facility. The manager lady was very helpful and helped me find the supplies I needed. I will definitely be recommending this storage facility to my family and friends:) great service as well:)

Kristel was extremely helpful. We had a great experience here.

Do you stow small trailers?

Crystal was super helpful!

Kristel is helpful and excellent. Always goes above and beyond.

Almost every review on here says something awesome about Kristel and I completely agree! Kristel was super helpful with all of our questions and needs. She was very communicative and made sure everything went well for us.

Nice manager

My experiences with this location and its manager, Kristel, were extremely positive. I had a storage locker there for two years and went by quite often. When I first contacted the office about renting a locker, I was struck by how friendly and helpful Kristel was, and all of my dealings with her thereafter were similar. She was always smiling and always responsive and helpful. I recently emptied my locker and moved out and again, in dealing with move-out issues, was I struck by how friendly Kristel was how easy she made the process. I've rented storage lockers in other locations and don't recall any interaction with the managers at them or anything particularly positive about them, which is part of the reason why the Lake Oswego Public Storage and Kristel stand out in my mind. I would enthusiastically recommend this location to others.

Kristel makes this location more like a "Family experience" than a sterile storage property! She has been at this location for a decade. Thank you Kristel!

Easy check in and Kristel is very friendly and professional!

Great people that work here. Was able to switch to smaller unit with no trouble. Paperwork only took a few minutes. The people are super nice, very helpful!

Great experience renting a storage space in Lake Oswego. Kristel was very kind, knowledgeable, and answered all of my questions prior to renting.

Secure,clean

Kristel provides professional service and is always happy to help. I would recommend Lake Oswego Public Storage. It's a fantastic place! Thanks Kristel for all your help!

I've been renting there for a long time, the staff is exceptional. Kristel(property manager) puts you first and always makes sure you're taken care of, very kind and accommodating. I Highly recommend the Lake Oswego Public Storage location!

Renting storage space here for a number of years. Safe, secure, easy access. Staff here are super to work with. Highly recommend!

I've rented for over a year at this location. The property manager, Kristel, consistently goes out of her way to provide the absolute best customer service and management of the space! I would highly recommend the Lake O. Public Storage for anyone seeking a friendly, secure, clean and welcoming storage experience!

We had an amazing experience and Kristel was super kind, friendly, and helpful!

Judi helped us set up autoplay for our daughter's summer storage locker. Very helpful!

New rental. everything went smoothly with courteous service from Judi.

I didn't like the new hours....but they have to do what they have to against people trying to live in the storage units..😬..or do other things after the sun goes down....😶...so just when you think about the hours....just smile...knowing its for your protection...😊

Friendly, helpful, secure and conveniently close to home!

Kristel, the manager, is top-rate professional. She operates the business very effectively and always is responsive to inquiries or requests in a timely manner. Her positive attitude is refreshing and she brings much value to Public Storage!

Great location. Krystal was fantastic answered all my question. She is very polite and caring. She has always been there to help with a smile on her face. Would come back to this location just because of her

Great staff and clean facilities.

I came in needing some basic storage for a move, thinking I had everything, I was totally wrong. The beautiful lady there I believe her name is Kristel* , helped make sure I had everything for the move as far as packing supplies go and to ensure I had adequate storage for my belongings. She was very professional, helpful and always had a smile. I would reccomend this place to anyone who needs some good storage, great moving supplies and even more so a very friendly face to help you through it all.

We have always had a very positive experience with Crystal at the Lake Oswego public storage. She is friendly, helpful and a good neighbor as well. She always helps me find a cart to move things and makes sure we have everything we need.

Jan and Kristel are fabulous and very attentive. I’ll be back for sure!!!

I had a great experience keeping my stuff here while I looked for a home. Kristal, who is the manager there, treated me very well. Her husband even volunteered his time to help me move out! Thanks guys!

Great experience at the Lake Oswego facility! Kristel does a great job of making sure all of your needs are being met. Her staff is super friendly & helpful as well. Always feel like my stuff is safe & secure here! Can't recommend enough for your storage needs!

Tess is super friendly and a dog lover which is plus,would definitely do business again!

Kristel was fantastic! She was patient and knowledgeable. She took the time to show me two units and one that best fits our needs. She showed us carts also.Very, very good customer service. In a stressful moving time for us, she rawks the house!! Thank you Kristel!!

Renting a large, outside unit short term. Manager was very helpful and rental process was pretty painless. So far so good!

Wow talk about helpful what a great lady at the desk, made me feel like my entire household was safe

Kristel was amazing at finding me the PERFECT size and location unit. She took into consideration the type of move I’ll be making and suggested a size and found a unit that will be hassle free moving stuff into. She honored a special price I found online, she asked if I was in the military (which not many businesses do so thank you so much, and thank Kristel for her prior service!) She asked if I needed any other essentials like locks, boxes, tape and even offered trollies I could use to move my stuff with. Bless this woman and I am SO grateful I found this location. Amazing service, amazing people, I’m so grateful.

Had a great experience renting a space at the Lake Oswego location! Kristel was very helpful and friendly, would recommend this place to anyone looking for a storage unit.

I've never had a problem with anyone here, staff is very friendly and professional.

Great employees, clean and well laid out. A little difficult to get into but for the price...Amazing

Our unit was damaged, by water. We had purchased the ins, however with more than $4000 worth of damage, the ins. Is paying out less than half of what it will cost to replace these items. The pay out won't even cover 2 of the items, that were damaged and HAVE to be replaced. 1 being a mattress that was covered in mold, from the water and the 2nd was a TV that costs double what they want to pay. Those are not the only 2 items that were damaged. How am I suppose to replace anything when they don't pay fair market value?? Would not recommend this storage or the ins. Coverage.

The people who work here are rude and the whole place smells and stinks your stuff up.

Clean, good price, fast service. Everything you want in a storage facility.

Was only here a short time but during that time I got top notch service. Calls about bills I forgot to pay before late fees etc... The location is horrible, but the service alone is enough for 5 stars. The unit I had worked great.

Sadly, I have to give Public Storage a poor rating. I have rented a large space from them for 10 months. I paid via auto pay every month. The unit was expensive-over 300.00 a month. Service was generally good until 5/20. I moved most of my unit items out of town. I left a few items and took the lock to swap with another unit we were renting. Upon return a week later, I found that they rented it the next day to someone else!!!! What!!!! I'm paid through 6/1 and had no intention of giving it up. The Manager said they have people leave in the middle of the night all the time and have the right to rent it out. My contract says I have to give 2 days notice and trust me, if I were late to pay, they have severe remedies. In this case, I did not give notice, I was paid in full for 12 more days and had no intention of leaving and they rented it ( with my garden art in it) to someone else. They did not try to call me, email me or send a letter. Nope, they just rented it 12 hours later. Terrible Terrible Terrible!!! Will not do business with them ever again!

Our experience at this Public Storage location has been wonderful. Kristel is very knowledgeable, efficient and friendly! Our move has gone smoothly thanks to having a clean, safe place to store our belongings. Thank you!

Great place and prices. Staff is wonderful especially Krystel! Thank you so much!

Very pleased with both the staff and the price I received. Kristel gave us excellent service and we feel that this location was a very good choice.

I stopped by to pick up a few thing while we were moving and just loved how helpful Kristel was. She went above and beyond in helping me find everything I needed

Great service! great location!

Very helpful and friendly all around great storage facility probably one of the better ones I've ever visited

This is a great place to buy supplies for moving. I bought boxes and because I bought a lot, I got them for half price! I was also told that I can bring back any extra boxes I have for a refund. Very good!

I only needed a small (5ft x 10ft) space, but everywhere I checked only had larger, more expensive spaces for rent. I was able to get the smaller size here and it's actually the closest to my business, so it's the most convenient.

Kristel was awesome at helping me pick out boxes!!

As a customer service worker I know how hard it can be to work with the public. This location has some very patient employees who help navigate the renting process. Thanks Kristel!

Found everything I needed and got in and out quickly thanks to Kristel.

This Public Storage in Lake Oswego is very convenient for us. We're keeping a storage unit for 6 months or so while we're making the transition from selling to purchasing a home. Great access hours. User friendly. Clean facility. Alyssa showed us a few different sizes of units so we could settle on the appropriate size. She was very attentive, patient, very personable. We came back another day to do the paperwork for the unit. This time Kristal did the honors. Again quite personable, efficient, attentive. Great customer service. Wonderful people to work with. A great experience. Thank you.

Except for being hard to find, this is a nice place if you need storage. It's on hwy 43, but it's hidden from the road, so it can be a little difficult to locate. Prices are competitive and overall it seems a good choice.

Reasonable prices, easy move in and you can get into your storage up til 9:00 every day. I have been very happy with the decision to go here.

The best and friendliest customer service is at this location. Nice people, nice, clean facility!

Friendly help, good communication, good facilities.

Not too much different than any other storage place. The prices are comparable, the people are nice enough and it's a good experience. They do have the deal where your rent is a $1, which is a good deal. If it's near where you live I would think it would be a good choice.

I was very happy with the information I received from Alyssa, she was very friendly and knowledgeable.

I had some bad experiences renting storage from other companies, but not public. They have quality spots to keep your valuables and friendly people to help you. Really a good place!

The people that work here are the best! Randi and Crystal are the bomb!

We've rented at this location for some years now and are completely satisfied with the facility and the cheerfulness and competence of the staff.

Randi was like a breath of fresh air with her positive attitude, top notch customer service, knowledge of the property and willingness to go above and beyond for me. Definitely an A+.

The staff was great. We got the unit we needed and easy access plus the staff assisted us in getting everything we needed. The only problem with this place is that it is hard to find. There needs to be a sign up on State St. My GPS told me that I had arrived at the location but since it can't be seen from the road when traveling north, I didn't see it and drove right by. I then had to turn around, go past it heading south (which is when I finally saw it) and turn around again to pull in to the driveway.

Really clean space and Kristel was really helpful and very professional :) Great Experience!

Kristel and Randi were very pleasant every time we needed help, which wasn't very often. Property was always clean and tidy. Great service!

Excellent service from Kristal. Outstanding property, very good location and easy access to units. Highly recommend

Dec 1,2013. Discovered I had a water leak in my storage unit. Kristal suggested I transfer to another unit, She showed me a nice unit in a well lit area, sure do like those skylights, they help a lot. What makes them so nice, is, you don't have to turn the timer on to get to your unit, even when it is dreary and raining, like today. She was so efficient, made it quick and easy. I decided to go ahead and buy the lock she sells, they are very nice. This is my second review on Kristal and PS, but she sure deserves it. It has been a pleasure having her there. Thanks, Lana Vance

My Experience was friendly. Kristel was very nice. I have had my account for Four years now. She has no hesitation to find a good bargain on a storage unit for YOU.and what you can afford. I feel safe there. You can go there to get your stuff or stuff your stuff from 6am to 9pm. They have moving supplies and I like the disc shaped locks too. You can take care of the rent automatically from your account. no suprises, no BS.I like that. Easy!

I rented a storage unit at this facility for short term storage. Amazingly, the reduced fee for the first month applied even though I was only planning to use the unit for one month. The people on the telephone and the facility manager, Kristel, were very helpful. Kristel showed me to the unit which was clean, dry and ready to use. She'd even put a lock on the door for me. I had a couple of questions over the next few days and Kristel was available, knowledgeable and patient. The only problem I encountered was that I could not find anyplace capable of making an extra key for the type of lock they sell. I recommend this business without reservation.

Reserving the space and getting all set up and moved-in was super-easy! Staff were helpful and friendly. Very pleased with how quick and painless the whole endeavor has been.

My mother rented a storage space at this location and my personal experience with this Public Storage has been great. The units are clean, with easy access. The price for storage is very reasonable. To me, aside from a clean place to store personal items, it is important to like the person who you must deal with. I found Kristel to be courteous, kind and very willing to help with anything. Her demeanor is always warm and friendly. One day as I arrived, she had just locked the door and was leaving for a lunch break. I needed help with an issue and instead of telling me she was now on a lunch break, she unlocked the door and let me in with a smile. I had lost a receipt and she took the time to look up the receipt. I never felt rushed, and she kept a good attitude. Wow! How often does that happen? I would definitely recommend this location to anyone.