Public Storage Self-Storage Units at 1203 SE Tualatin Valley Hwy, Hillsboro, OR

This place has rat infestation and homeless people living inside of the units. Attention has been brought up to them and they refuse to take any action towards this problem just saying renters beware..

Horrible! Dealing with insurance from the rat infestation that no one cares about! Never even got a call back from management! Employees were good help! But for over $300 a month you think they would care if they had rats destroying peoples stuff

Matea and Eli were so quick and helpful. Thank you!!!

Eli was great help really understanding help me with my problems we really need people like him in this world

I somehow lost my key the day after I bought my first unit. I called this place and got a locksmith in less than 2 days to come out and replace it. Staff are friendly and extremely helpful/ understanding. Prices on units aren’t bad either, I’m definitely sticking with public for now

I buy storage lockers at auction. Gambled on a ten buck unit at this location for a kinda cute looking couch. RATS BAD! I knew it the second I opened the door into the building, everything smelled like mildew and rat piss. Cute couch was in fact cute, but total trash due to rat poop and pee. I've bought units at dozens of storage facilities. This was one of the top 5 worst I've been to Filthy!

Easy to rent. Useful app.good rate.

Buena atencion

My unit was infested with rats for over a year. I finally moved out and threw a bunch of stuff away. I brought this to their attention twice. They said they were working on it, but the only bait stations I saw were by the entrance and there were none anywhere even close to my unit. I would also like to add that when I moved my stuff out that there were no nests in my unit, so the rats must have been living in another unit. I had droppings everywhere all over my stuff.

Simple process, clean well lit area, great security. Would recommend

Wish I could remember the guys name that helped me at the desk he was awesome kind and patient 🙏

I rented over 2 years. The staff at the Hillsboro off are the best. I would recomend. Best service Ty

Our family has had a unit here for around 3 years and the rent was always going up. At times we would go in and ask the reason for yet another increase (multiple times in one year) and they would “adjust for the region.” This latest raise (of $65/mo!!) was ridiculous. The notification of the increase with less than 30 days notice was the final straw. In looking at other nearby storage facilities, the prices (no discount) is $100 less. Furthering the expenses at PS was how, even though we asked questions, we were told we needed the rental insurance they provided for $15/mo. This cost is covered under our existing homeowners insurance, as we thought it would have been. Moving our stuff out within 2 weeks was super fun. Especially because nights were not an option. The light has been out in our unit for the last 6 months. Management was notified (an official looking dude literally wrote it on his official looking clipboard), but nothing was done.

They are updating security features very secure

They started construction work and I have been unable to get into my unit for a week now. They didn’t even have the decency to warn me.

Open on sundays is a + for the office, Bluetooth entry is a + I like knowing my things are safer than out in the opening.

I just wanted to spotlight Eli's service to me as a customer of 5 years at the public storage store on 1ualatin valley highway. He has help me with so much since he started there. I appreciate him trying in every way possible to solve any issues I've had. With the results being resolved & the goal being accomplished, I am so pleased. Eli is a friendly person that is stern but reasonable. Thank you public storage.. Kandice Camp

Horrible experience. Raised rent by half again as much in the first year. Nosy, and concerned with how much time you spend there. Completely infested with rats. Like, tons of rats.

Christine provided excellent customer service this morning. She covered everything very thoroughly and I look forward to working with her in the coming months.

Christine-was very helpful! She reduce my acct because I have my own insurance and lock