Public Storage Self-Storage Units at 19350 SW Shaw Street, Aloha, OR
5'x5'Online only price$ 43/moSmall 5'x5'
$ 43/mo $57Best Price Label2 unit left!
- Inside unit
- 1st Floor
5'x10'Online only price$ 69/moSmall 5'x10'
$ 69/mo $92Best Price Label
- Inside unit
- 1st Floor
10'x15'Online only price$ 166/moLarge 10'x15'
$ 166/mo $221Best Price Label
- Outside unit
- Drive-up access
10'x15'Online only price$ 199/moLarge 10'x15'
$ 199/mo $265Best Price Label1 unit left!
- Outside unit
- 24 Hour access
10'x20'Online only price$ 220/moLarge 10'x20'
$ 220/mo $294Best Price Label
- Outside unit
- Drive-up access
Nearby Self-Storage Locations
Self-Storage Near Aloha
Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.
Aloha Storage Units Near Highway 8
Public Storage in Aloha is the place to go to find affordable self storage off of Highway 8 west of Beaverton.
Open 7 days a week, this facility is located on the south side of the Tualatin Valley Highway between 198th Avenue and 185th Avenue, with a great selection of cheap storage units in all different sizes.
Families living near Aloha High School or Kinnaman Elementary School that are ready to a heavy-duty decluttering can get things going with a 10x10 storage unit, which can easily hold an old bedroom set, a handful of boxes or some home workout equipment that's been collecting dust in the garage.
Moving into an apartment in the Elmonica area and need somewhere nearby to store a few bulky furniture items that won't fit? A 10x20 storage unit at this property is the perfect place with enough space to hold couches, coffee tables, dining room tables, recliners, mattresses and more.
Customers looking for extra storage space can choose between outdoor storage units and indoor storage units, both of which come in different sizes. For car storage, truck storage or motorcycle storage, check out the enclosed vehicle storage units.
A property manager lives on site and the rental office sells packing supplies and moving boxes for added convenience.
Less than five miles from Beaverton and less than 15 miles from Portland, this Aloha Public Storage is the perfect storage spot for folks searching for some extra storage space in southeast Washington County.
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 343)
The lady in the office is very nice and friendly and very helpful
Got the storage unit I needed on the same day, same time, no worries, no hassle, with the second month free and at a discounted rate! Yooo I don't even have to leave my car to open the gate with the app and can handle all my business including when I want to move out and billing all from the same place!?🔥🔥🔥
Christine was very helpful in the assistance of me getting a new key for my storage unit! She gave me a good time frame to come and pick up my keys the day before and called me when she was available the day of! Very happy to work with her and a delight to talk to!
Very friendly and willing to help. Facility is clean and new unit was perfect for me to move my stuff into.
OK so Christine is so amazing she was so helpful and got me right into a unit!!! Thank you Christine.
Christine is amazing. Her customer service skills need to be rewarded. Thank you for helping me with the process of renting.
Christine was cool
Customer service was awesome. Christine was was knowledgeable and helpful. Thank you
Christine is Awesome! Best of the best!
Good thank you
Christine was extremely helpful and very personable. She helped me get the best deal on what I needed. Thank you so much for being so helpful and friendly Christine :)
Great customer service with Christine!
I have to say this is one of the cleanest storage facilities I’ve been to. My experience here was great and went smoothly. Not to mention, Christine was awesome, friendly and very helpful. I also have to mention that I noticed that she is a very hard worker. The entire time I was there she was nonstop out on the property working hard, that’s something I rarely see. She is definitely an asset to your company, so don’t let her go! Shout out to Christine, thank you & keep up the good work you’re doing amazing. Hopefully, I will get The pleasure of seeing you again and visiting this facility I appreciate your help and keep on smiling girl you’re doing a great job! ~ The confused newbie auction girl that was extremely late for my appt 😋☺️🤣
Great customer service, so easy to get your account and unit set up!
Christine at the from desk was awesome
Christine was extremely helpful. She went above and beyond to help me when I was on a time crunch.
Christine, is great. Fun welcoming and energetic.
Great experience at Aloha public storage. Easy access with a 16’ trailer and friendly staff. Christine is always helpful and patient.
Very nice facility and Christine (the manager) is amazing. Lovely woman, very friendly and curtious of my time! She seems to take the safety and maintence of the property very seriously, and that's comforting! I'm happy to of met her and look forward to working with her. :)
Thanks 4the help Christina was real professional got me in a unit asap @ the price not to bad
The agent was awesome and helped correct my online reservation. I prepaid online but then needed a larger unit. I don't recommend any A units at the front of the location if you have an actual moving truck since those are located on the only exit for the facility. Cargo vans and large pickup trucks would be fine, but the movers had to stop loading to move the 26 ft truck while loading and allow for other customers to exit the property. It would be nice if they had a sign posted about that or if the lane was wider.
Christine was AWESOME!!!
Christine was very helpful. Went above and beyond twice to make everything possible for our transfer and then helped to get our refund. She was the best!!!
I rented storage from these guys for about 4 years. Im glad i did. They were amazing to work with. I would definitely recommend this place for storage needs! Christine was a pleasure to work with every time i needed to talk with someone. She was even willing to work with late payments once in a while. I greatly appreciate the value in top notch customer service and she does her job well.
Very unhappy with public storage, my rate went up without notice. Some of us don't have bank cards to make payments and No one was ever at the office so I could pay my bill. Came here several times waiting for up to an hour at times and no one would show even though their website would say this location was open. Due to this they charged me a late fee plus my rent increase. Just another place looking to take your money. I will be going back to the place I was at before, no surprises and definitely always have staff available to help with anything. Stay away, you have been warned!
Office closed and no contact times or etc...
Great professional experience dealing with Christine!
Christine is amazing and has a great attitude. We love her and hope she stays for years to come. Matter of fact, she out of all the public storage PM, she has been the most helpful and caring one I have yet to meet. She deserves a raise...
Really great service:)
Christine was a huge help and very informative. Thank you great customer service
Received excellent help from Christine this morning. She is very knowledgeable and accommodating.
Christine at the Shaw location has been absolutely wonderful!! She stepped in and helped us get our lock changed when we couldn’t get in touch with any other management. She made sure our locks were changed asap which was so helpful bc we were only in town for a couple days. It felt so incredible to have someone so reliable like Christine helping us. We appreciate you!!! Thx a million.
Christy gave me great service and she was very helpful. I would recommend this Public Storage Facility.
I am very glad I found this place. I looked at a couple other locations and their rates were ridiculous not to mention their deals being somewhat misleading. The folks down here are great. I can't say enough good things about Christine a real angel helpful courteous and a great sense of humor. Talks to you like you're a friend. The site is always clean and you are sure to see someone checking the grounds asking if everything is ok and not in some annoying fasion. Just looking out for the customer. AAA service I love it!
Easy access to set up unit last minute!! Unit was clean and very accessible!
Christine was amaze balls!
Christine was absolutely the best. Super friendly and funny . Beyond helpful. She should be given a raise and promotion
Lady was very helpful and very friendly easy to get along with .informative and kind but kept to the subject at hand,renting me a unit.made everything easy very well done.
Rented out a storage unit today with the help of Christine. She was extremely helpful! Despite the heat she had a great attitude.
Very efficient and understanding.
We had a great experience here. We ended up needing a large unit right away and Christina was very helpful in transferring us quickly to a bigger unit, even refunding the lock for small unit.
The lady was cool.
Christine get the award for outstanding achievement in the field of excellence
Christine is very nice to work with and made the renting experience nice.
I am writing a review because I am so astonished with the great customer care that Christine K. has provided me. I've had some trouble with my card going through last month because Google pay had deleted the 3 digits on the back of the card and kept rejecting my card. O ce that was sorted out, it tried to process the 7 times I had hit the "submit" button to pay. Christine saw this on line and had rejected the overpayments so it wouldn't impact my banking, before I was even able to call her back to tell her what happened! This month, the autopay did not work and I somehow manually paid twice. One phone call later & Christine has it sorted. She even told me of a job opening and referred me for employment. It doesn't get better than that for Customer service!
Christine was awesome! Very quick and efficient. Super friendly and had me in and out in a flash! Look forward to seeing her more!
Got a best service ever. Christine is the best manager and she is awesome!!!
If i could give zero stars to this place i would the managment is rude and disrespectful and they dont ask for people to move
Nice people, small units for the price. No lights
Christine is who will be getting you set up once you get to the units. She is forthright and concise with all that needs to be done to get you set up.
Christine is awesome! She worked with me kindly and quickly, and answered all my questions. Great facility as well!
Christine has been a great help with my experience at Public Storage. Please always confirm the rate and make sure your rate is valid once you are ready to sign the agreement. It seems their rates changes by the minute. I was quoted certain rate and when on site I was told the rate incrased and to accept when signing in to find out I had through different resources to deal with the issue.
The online process was process was super easy and management is great.
Christine is my hero! She patiently spent a significant amount of time making sure I got what I needed at a very affordable price, and at a suitable location. You are amazing!!!
Very informative tour, covered the unit, and property as a whole
Disappointing first time rental, felt rushed, my storage unit was messy and dirty & Got charged a late fee for supposedly not setting up my automatic account when I did in the first place, prices kept changing after deal agreed.
Excellent customer service! Christine called me about closing out my unit after I had cleared it out but before I had a chance to contact them and took care of everything quickly.
I worked with Christine today very Expedia to service and amazing skills
Christine was very helpful & friendly. I had to change the move in date & thought it would be an issue since the agreement was already complete. She said 'Renting a storage unit shouldn't be that hard'...as we both laughed. 🤣 I had lots of questions about the current special running & she answered every single one in detail. I didn't feel rushed at all. She was very patient. I appreciate that she made the entire experience easy and did so with a friendly smile. Good customer service is hard to find these days, so when I experience it, I make it known to others. 💯 Thank you Christine! You're a rare gem.💎🙌🏽😊
Great place to rent for storage, it was clean upon move in and easy to locate. Christine was very helpful moving out of the unit. 10/10 would recommend.
It's alright for a public storage
Christine was a great help with renting our unit.
Christine was fast n friendly.. great experience!
Very helpful! Great customer service and low prices!
Christine was fabulous in helping me schedule and remove the pod from the storage area. Always polite and informative of how to follow policies! Excellent employee! Thank you Christine for taking the stress out of this emotional move!
Christine was AWESOME. Took care of us quickly and professionally! Thanks.
Christine was awesome and super helpful.
Christine, is amazing! She went above and beyond the call of duty and took care of me at the storage down the road. Definitely impressed with PS hiring this person!!
Christine made my day! She was cheerful, knowledgeable, helpful, and efficient. My needs were many and varied but she was definitely up to the challenge! If you want excellent customer service, it is worth the trip to this location.
Great customer service, great space, Friendly people! Christine is very helpful and does a great job! I recommend this business.
Easy-going customer service***** This was such a delight to coordinate & easy access to a cleaned storage unit. A big shout out to Christine whom is the organizer in the office. For me she made it happen and I so very appreciate it. Thanks a ton!!! Cheryl V.
Christine was amazing! Very helpful & outstanding attitude.
Christine is a awesome person to work with at public storage and a big help with everything I needed. Thank you so much
Christine is awesome and very friendly great staff and very clean property.
I had a great experience with public storage aloha Christine was very professional pleasure to work with.
Christine was very professional and made the process very easy and enjoyable!!
Christine helped us make our transition to a bigger unit eas, fast and friendly! I will continue in the future with this company.
The manager, Christine, is very nice. We did the online check in but had a question and stopped in the office. She was very personable and helpful. Our storage unit was clean when we opened it. I love that we can open the gates with an app. So convenient! Definitely recommend this storage facility!
Christine was a great help in the entire process. Always available and extremely helpful.
I am so grateful to the essential staff and management team during these unprecedented crazzy times
Christine is super friendly and knowledgeable! I appreciated the smooth and speedy process. Additionally, the unit is clean and easily accessible. Thanks!
Very clean and secure location, Christine very helpful. She found us a larger unit quickly.
Great service, Christine work great helping us out when we have problem, pay are storeage.
I've been using public storage on shaw since 2007. I love it because it's clean..easy accessible and Sue was so nice..alway stopped to chat when I would come in and pay..recently I found out she had retired..was a bit sad..had formed a friendship with her..since she's been gone I've meet a few different people working there..bit the one that stood out the most was a gal named Christine..I just love her personality ❤..so friendly..outgoing and put up with all my crazy questions..one thing that impressed me the most..she remembered my name and had only meet me one time before..its nice to have another amazing..friendly person at the desk again..I hope she stays..it would be nice to her there..miss sue..but Christine is just as amazing as she was..
Most friendliest storage company this confused person has ever dealt with. Christine was awesome in finding me a storage unit. So thankful!
Christine is aggressive, confrontational and argumentative. She has indifference to people who do not wear suits and ties The lack of business ediquett seems to be normal at this establishment. After talking to district manager he supports her bad behavior. My recommendations looking elsewhere.
I've always enjoyed using public storage because of the easy access and the polite friendly courtesy of the employees. And the fact that the bathroom is always clean, (One time i forgot to lock my storage door) and I received an urgent message , a voicemail , and an email to let me know that I needed to come back to public storage the following day to secure my door but in the mean time my door would be secure by public storage. so thank you to Cristina and all the employees at public storage my experience with you guys is the best and I would highly recommend this place for your storage needs. I'm thankful that my property was protected even if I wasn't there because of a mistake I made. It's good to know that they that got my back.
Thank you Christine for all the help getting my unit today. 5 star service!
Thank you christine for your help. You answered all my questions and explained everything very clearly. 😊
Chistine the manager was very and friendly and very helpful andade it a easy process
Staff is great to work with, especially Christine, she is very professional and always very helpful. Definitely a good business establishment.
I came in looking for a storage, Christine helped me out and was super nice! She answered all my questions and made everything possible to interact with me and talk to me. She gave me the best deals and I honestly felt like she was a friend and known her forever! Recommend definitely
Public Storage-Aloha is 5 Stars. Christine is friendly and flexible providing options for what our needs are. Secure place to store your belongings too.
Christine was amazing!!! So helpful and friendly. She answered all of my questions and went above and beyond. Highly recommend!
Great price for the area, and Wendi, the receptionist, was very friendly and helpful. I had questions about the fine print of the contract and she was able to give me all the details I needed to feel confident in the service. I had rented from this facility many years ago, and was pleased to see the security upgrades that keep them competitive with newer facilities in the neighborhood. 10/10 experience, thank you for keeping my things safe!
Christine is such a nice pleasant person to work with she's very helpful with all your needs I highly recommend this place to anyone who needs storage 5 stars all day
So far, so good! Just rented, lowest price in area. Well kept and great location 😊
Great customer service, I go to this location to pay for my mothers unit in another state to avoid transaction fees and they are happy to help.
Nit the nicest staff but clean spaces
The woman at the front counter was super friendly and very helpful. I would definitely recommend this Public Storage to my family and friends.
Jennifer was awesome and accommodating. The process was very quick and she explained all steps in details.
Rates are not the best and they Will increase yearly by at least $30. If you're looking for one or two months this place is great, but they wonder why they have high turn around... Because they cost too much. Ironic. Customer service is good though
Excellent storage experience. Thank you to the employees who are very helpful 😀
The rates are kind of middle-of-the-road. There is actually a standard light bulb + standard switch in unit, which is not as standard as you would think- in most storage places. Maintenance (?) guy was walking, what appeared to be, very bored loops around property. Although we were the absolute only people on-grounds- hell prob. the only people in 2000 yds, while finishing off-loading in an outdoors-type situation- the Maintenance/"Mask Patrol made sure to chastise + remind us that "masks must be worn at all times on the property"- even if no one is, or could ever be, at risk. (Although no one said a word and was quite glad to take my money in the office on the day of the sale/rent day...) I told " Oh, its OK sir, I'm not Muslim" and he tilted his head and walked on, thankfully. So remember to bring your face tampon along if you come to this branch of "Pubic" Storage- We'll see what happens next go-round, so stay tuned...
Price increases rapidly. Received a dirty unit and poor customer service experience. Would not recommend.
Jennifer was super freindly and professional, would highly reccomend the Aloah location for your storage needs
Suzanne was very helpful
We got a unit for temporary storage as we get our house ready for sale. Jennifer helped us and did an excellent job going over all of the options available to us. Their pricing was significantly better than their competitors down the street. Unit was clean and dry when we moved in.
Suzanne was great in assisting me with my reservation.
One star is as low as it will allow me to rate, this facility does not deserve even a single star in my opinion
Nice facility, but haven't been able to get a unit from PS Orange yet.... Just you wait though, I will!
Hablan español aqui?
Good experience, susan was very friendly and helpful. Highly recommended
Suzan was very helpful!
Clean, nice service. Thanks for a great service and for your help.
Nevada helped me..she was great to work with
Suzanne, the lady working when we came in, was super sweet and helpful! Me and my boyfriend are very thankful for her personal level of costumer service.
Great place with a good customer service
We love Neva!!! She's so helpful 💜👍
Very reliable and useful 😉
Staff is always friendly and helpful. The company raises rates too often though.
Neva is absolutely wonderful in helping me downsize to smaller unit to save money. This storage is A + in my opinion.
Nice location, super close to where we live. The units are all outside so no climate controlled hallways. Was good for the time we needed it for. Friendly staff
Great Rental, had for over a year! Quick, easy, affordable and close!
Great price. Good staff!!
I've been renting from public storage now for over a year and a half and just had a problem with the very last payment. Tried to talk to their home office and kept getting the runaround. Neva not only help me but stayed late to do so and treated me like a person.
Neva gives me great service when I call or come in
Individual running front desk was very nice and efficient. Easy move in, straight to the point. Took maybe 20 minutes. Would recommend!
Nevada was such a help made everything go real smooth. Thanks again.
Neva was super friendly and helpful! Awesome customer service.
Public storage is kept very clean. Neva has been so great answering our questions and offering help when we have asked for it. We stored all our belongings short term while our house was finished. We felt everything was safe and secure.
Niva’s a genuine lady, and was a great aid with my friend while loading in her storage unit!
Neela is awesome hard worker
Good storage and very helpful at the storage counter Ms.Neva thank you for everything
Neva has a very friendly and helpful personality and gave us all the information we needed and we had a great experience.
Best service ever Neva Rocks
Thank you Ms. Suzanne! Awesome and wonderful experience. Easy in process and convenient!
Neva & Suzanne are the best people to deal with ever!! Anytime I have an issue, they go out of their way to help me!!
Manager is awesome! Great customer service!👍🤩👍🤩👍
Neva is the most amazing person I've met. Something about her personality and her energy that makes everything perfect in harmony, it was very pleasant and very helpful. Ms. Neva was absolutley great!! Just from her one conversation I would rate this place 10 stars for 10 stars if possible! Thank you Ms. Neva!
Kudos to Suzanne and the great job she does at this location.
I work for budget movers, and we had a drop off there today. Neva the manager, had to let me in because the customer hadn't arrived yet. She was extremely hospitable! Told us that if we needed anything at all. Just to let her know. The grounds, and facilities were clean, organized, and she was absolutely amazing. I will ABSOLUTELY do business here again.
Good Service. Friendly. Suzanne was very helpful.
Terry was very helpful
Terry is the best!
Good Customer service. Suzanne was very helpful in helping me find a unit the right size for me.
Good experience and great customer service I highly recommended to stop here
Great place and great customer service.
Neva was a pleasure to work with. very nice staff and clean property.
Terry was great to work with.
Neva and Suzan both helped while looking for storage and they always had a smile on there face and helped with all questions they were even giving my animal attention while wondering about a space I should get defiantly a friendly spot.
Neva helped me with my storage needs and answered all my questions! Glad to be storing my belongings here!
Suzanne was awesome to work with.
Neva was helpful and answered all our questions.
Had a great experience with Neva today, she was most helpful in what could have been an unpleasant situation. The customer service she extended was very much appreciated!!! Thank You!!
Great customer service maybe laugh
We’ve been here a year and just upgraded units. I measured our previous 10x20 unit which is a 9’ 10” x 17’9” and our new unit is supposed to be a 10x30 which is a 9’9” x 26’ roughly. Other than that the place is clean and well maintained with friendly staff.
Just rented a unit today and everything went smoothly! Unit was clean and ready. Kelly helped me through the process of signing up and making sure I was able to get in the unit. Was very patient in helping me with lock for unit. Highly recommend.
Raised our price without notice, place seems a little shady and tend to try and scam you. If you got hole insurance you don't need to get insurance through them and they say you have too.
I came in and rented a space last month and have had nothing but a good experience from the manager Suzanne and the staff. I would recommend this location, clean and a good atmosphere. Thank you
Stole from me after i called to let them know i would be late due to my partner was dying freaking district manager cut the lock on November 7th and my partner of 23 years Died on November 8th so I was a lot upset when i go to pay the locker on the day he died to find out they had "thrown" all my stuff over 5,000 worth of antiques and personal items of my partners. Said no value. Funny this came two weeks after they took my door off without notice to put in new core lock doors.
The staff here is amazing! Suzanne, the manager, was able to assist us with all our needs and was super efficient with all smiles!
Super nice people. Easy to work with. Five stars!
Suzanne is amazing. She is super helpful and such a wonderful person.
I was able to reserve a space online and avoid filling out a lot of paperwork. Suzanne called me a short time later to confirm my reservation and arrange a time to see the space, get codes, etc. She is very friendly, warm and knowledgeable, and they run a very clean and well kept facility. My unit is exactly what I need and so far I'm completely satisfied.
This is a fantastic place and Suzanne that manages the place is really helpful and great. The units are always clean!
What are your gate hours?
I liked Suzanne, she knows how to make a grump like me have a smile. Very nice Lady helped me out with what I needed on such a short time. My woman is pregnant and she was very tired from our move. All I can say is she is a life saviour.
HORRIBLE CUSTOMER SERVICE! First i signed up for auto pay when a gentelman was working... he apaprently didn’t sign me up for auto pay and i was charged a late fee that they refused to waive! I moved out shortly after on July 15th and corporate is telling me i don't get a refund for the remainder of the month that we didn’t use it! Do NOT rent from here!!! Not to mention we got a storage unit three times the size for $10 more up the road!!!!!
Suzanne is great, friendly and keeps property clean
Suzanne is so sweet and very thorough and helpful! Thank you for a great move in experience!
Good place to find fast. But to pay on line charges $20.00? That's ridiculous......
Suzanne is a very nice lady
Lucas was super nice and explained everything really well! He got me all set up quickly!
Suzanne remained professional and was dedicated to helping me with all my needs.
Flicia did above and below to help. She suggested one of Public storage facilitys close by to better help me. She took customer service to a different level I'm impressed
Despite having some issues with my services and customer service, the district manager Darren was more than understanding and accommodating. It is rare to see upper management step in and handle an issue with such levels of concern and empathy. Certainly turned my opinion and experience around. Super appreciated and exceptional follow through.
The manager is amazing she gets all three stars. She helped me for everything move in move out it was amazing service. However public storage can reduce the price they hiked my price by $40 after six months. Thats a bit extreme as we are over inflation but they feel as people can afford the extra money. Susan is the managers name tho congrats public storage on keeping her shes an asset.
Great place to store your stuff. Had a pretty good experience. 😀
I couldn't get a unit here but they did so much more to help me out. I got a better deal and unit. I could not be happier.
Delt with Suzanne who helped me to find a unit to make my first house move easy as possible. She was super friendly and deffentily a great manager. Even though I couldn't afford it, I still am going to recommend it for my family.
Great customer service! Always has clean and ready spaces, I will keep coming back!
This was my first experience at Public Storage and so far I'm very pleased. Luke is awesome. He showed me the unit to make sure it would accomodate all my needs, was very polite, informative, and just a pleasure to talk to. :)
Rest service ;)
Always organized and Suzanne has been great throughout my time storing my stuff . I have used them in the past as well and never been disappointed .
I love this place.. Amazing friendly staff and very helpful..
Absolutely ridiculous rent raises. Never again will use them. Don't believe their commercials. Might be okay shirt term but if your looking for extra storage for seasonal items go elsewhere.
Clean and efficient. Good prices.
Great customer service from the gal in the office she went above and beyond to help us get a storage unit. Thank you Suzannne.
Had a great experience here. The prices were great and the management was even better. Luke was very friendly and patient with me as it was my first time getting a storage unit and I had lots of questions. Would definitely recommend.
Good people here
I would give them more stars if there were any more. My experience overall was 100 percent positive. I have never felt so important to anyone I've done business with like I did here. Suzanne was wonderful and very friendly and what an awesome customer service experience. She went over and above what she would normally be expected to do. I didn't even end up renting after all and I was still treated with the utmost respect in every aspect. I am disabled and it's hard for me to get around and my second visit after she saw me struggling to walk, she came to me. What more can you ask for. Their prices are very reasonable and they have move in specials for new customers which are absolutely amazing. The place is clean, good atmosphere and Suzanne. 😊 If you are looking to rent a storage unit where you will be treated like an important customer, look no further. Public Storage in Aloha is it. I will not even question my decision if I need a storage unit in the future because Public Storage is where it's at. You will not be disappointed.
Patrick was more than helpful, I was in and out with in 30 minutes. He helped understand how everything worked from price to locks. This definitely make using a storage unit super easy and very good service. I strongly recommend this location.
Suzy gives the best customer service ive ever received. Id give her 10 stars if i could. A+ service.
Went as easy as I could imagine, amazing service, very knowledgeable and friendly-thank you Suzy!
I was in Public Storage recently trying to determine the size of a storage unit I would need. Suzanne was fabulous at helping me figure out the size I would need for the amount of belongings I have. If I decide to rent, this is definitely where I will go. Had to go back in recently and received the same great customer service from Suzy. Wish more businesses had employees like this!
Great customer service. Thank you, Suzy for all the help and information! Made my day so much easier, you're amazing!
Clean, nice facility but the monthly fee goes up yearly like clock work
I used for my storage for a year. Everyone that works there is always so friendly.
I was impressed by how friendly and helpful the manager was when I showed up a day early for my appointment.
Robin went out of his way by staying a few minutes late to accommodate my work schedule. He was very friendly and easy to work with. The location is very secure and easy to access. I would recommend this storage location to anybody!
I've been renting here for 5 yrs. Suzanne is the best
I Came here to get a 10x10 storage unit. Patrick was fast and knew about my time crunch. That's for being so quick and understanding. 5 stars for you : )
Never leave love the storage
Oddly small rooms but they work.
Patrick was very helpful and got me the unit I needed. He is very friendly and caring. I would recommend this location. I like the new door.
Love the new doors! Suzanne was friendly and helpful in getting my new keys and showing how the lock worked.
Patrick did a fantastic job! He was so good at explaining and answering questions. Especially when the computers went down he was so patient and had to do a new move in by hand.
Good service and fast thank you for making it so easy to get a storage unit!
Couldn't believe how bad we were disrespected by the older male and female running the store. We were simply helping a guy deliver and unload his furniture.
Suzanne is very helpful and friendly.
Suzanne was great help in finding me a storage unit,she was very accurate and found us a great low priced unit,thanks Suzanne
Chris was amazing! !! He put himself in my shoes and understand my needs!!! I never expected to have such a wonderful man to help me out!!! Great price and understanding of what I was getting in to!!!
Absolutely the best! Suzanne has always been available for needs. Thanks for the great customer service, we appreciated it!
Came into this PS looking for merchandise for moving Suzanne was point on , she helped me get all my packing supplies before having to deal w the big move thanks for going the extra mile!
She was a nice.
You're friggin awesome
Suzanne is awesome. She is very nice and always there to help whenever we need it. Thank you!
Needed storage at the last minute during our move and they were super. Friendly, helpful staff and the unit has outside access which we love!!!
Suzanne and staff are really helpful and friendly. They helped me pick the best storage unit to meet our needs, at the best price! They even placed the lock on my unit for me before I arrived, to avoid the rain! This is my 3rd time renting at Aloha Public Storage. Can't beat it. Thanks again!
Patrick was excellent in showing me the unit. Gave me a honest full cost breakdown and loved his enthusiasm. Worked with me on what I needed and told me some wonderful tips on how to utilize my space.
Patrick was very quick with the lease/rental agreement. He explained everything and I was in and moving my stuff into storage in 20 minutes, very easy and friendly staff.
Suzanne and Pat were awesome! They were able to help me get an upgrade size unit without issues!
The lady attempted to bait and switch. Poor customer service. Will never return. BEWARE.
Excellent customer service from suzanne
Thank you Suzanne for helping me with my moving supplies. You aregreat
I have rented storage before at different facilities and found this location to be clean and secure. Thanks for all the help Kim
Kim and Suzanne have great customer service
Storage was amazing got in super fast and easy very helpful Kim was amazing and fun to work with, stayed to help even though she didn't have to! All about customer service here
It was a good day
thanks for a quick and easy rental process
They're so friendly!!' Great service.
Very friendly service.
This location is easy to get to and has a friendly staff thanks Suzy.
Thank you Suzy and Kim for the great customer service!
Suzy and kim thanks for move in 3rd times a charm
Receptionist very friendly
Kim is awesome ask for her when looking for a unit. Best help I have ever had.
Suzanne was very helpful
Kim was awesome, process was qui k and easy
Found everything I needed. Kim was very very helpful. Thank yall :)
wonderful service! Kim was friendly and helped us figure out exactly what we needed for our need and budget!
Kim was wonderfully helpful with renting my storage unit. Nice, respectful and cheerful lady. Didn't try to up sell me to something I didn't need. Got me taken care of in a timely and easy manner. Thank you!
Kim is Awesome!
Great customer service
Nice facilities, very easy to enter and exit with moving truck and trailer. Very friendly and professional.
Very helpful and knowledge staff.
Awesome! Love Them!
Good experience . Found what I was looking for.
Always a great experience. Came back for the friendly service.
Great service. Very nice staff.
The managers on this property are awesome, easy to work with... BUT... when I moved out yesterday (timing was perfect), someone was moving in/out and brought cockroaches with them. They were EVERYWHERE!!!! EVERYWHERE (it truly was a nightmare scene) If you are in the D UNIT beware!!! I saw them crawling into several units, thank GOD I got there when I did, otherwise I would have probably brought some new roommates into my new place. I dont blame the storage facility, they were very prompt in trying to control them when I let her know, but by that time they had already been in and out of SEVERAL units!!
Kim gave me a good deal. Very helpful
Thanks so much for fast and friendly service. Great location and rates. Highly recommended!
crear service thank you Sus an Andrés Kim
Found what I needed. ..great people.
This has been the worst storage experience I have ever had! While the folks that work here locally are great, Public Storage has been horrible. They raise their rates constantly, and when I tried to contact their customer service department, the number I was given tried to sell me some gift card. After researching on the net what the REAL number was, and finally getting ahold of someone, I was told they can raise their rates as often as every thirty days. These rates are apparently based on market value and operating expenses. Of course if market value and expenses go down, their prices don't. Even this would have been a bitter pill to swallow but doable if the woman on the line hadn't been so rude! Not my money, not ever again. I would rather pay more somewhere else at this point.
This is my third time renting a storage unit at this location. I keep coming back because of the excellent customer service by Suzanne and her entire staff. Very professional and keeps her property clean. I wouldn't think of going anywhere else in this part of Portland for my storage needs. Highly recommended.
Loved it great place. Suzanne was very helpful
Excellent. She deserve as raise. Great girls., Joseph Hulscher. Thank you Theresa Anderson
Suzanne and Kim are great. Been here about a year. Been great no problems
I found the prices at this place to be very reasonable. Suzanne is a joy to work with. Site was very clean, organized, and easy to navigate. I would strongly suggest checking it out.
Suzanna has some of the best customer service. And is a welcoming feeling upon arrival
The property exceeded my expectations. Clean, we'll maintained, and easy access. The attendant was quite friendly and smart and smelled good.
I was very surprised when I pulled in for sure. I expected a dump with some garages. The complex was clean, the property manager was very nice and professional, and they gave me an awesome deal. I only rented for a few months, but I'm glad I chose this place. If u need a storage unit, definitely keep Public Storage as the "Go-To" place.
Suzanne is outstanding! She always is friendly and helpful.
Suzanne was very friendly and made the process of renting our unit very easy.
We visit 15 to 20 Public Storage sites a month with our business and this is one of our favorites. Suzanne is the manager and she is very helpful. She understands people and their needs, she will not steer you wrong. She even introduced us to the District Manager Joseph, such a nice young man. Having them as a team really works. We will let our friends know to rent from this location and We would rent here again too.
If you ever wanted to store your stuff at a friends house, this would be the next best thing. The units are easy access, not too many to get lost, clean and safe! Suzanne is welcoming and a great "host" for your stuff! A positive investment.
We rented a unit here for a short term move. The space was clean, dry and easily accessible. The staff was welcoming, knowledgeable and fun. Suzanne is the manager and she helped us figure out what size we needed and got us a great promotion too. She made us feel my things would be secure and that there was no long term commitment. We will let our friends know to rent from this location and We would rent here again too. We even got our moving boxes here !!