Public Storage Self-Storage Units at 16851 NW Cornell Road, Beaverton, OR

We got there on move in day and Christine was great. She helped us upgrade our unit to an outside unit after we realized we needed more space and with the whole process.

KIM WAS GREAT AND VERY HELPFUL AND WILLING TO HELP GET THE BEST PRICES AND SIZES FOR OUR NEEDS! SHE'S A KEEPER!

Kim was very helpful and reassured us by answering all of our questions and concerns.

Kim helped me with my new unit abd stayed after her hour and explained the process thoroughly, thank Kim.

Kim did a fine job with everything

PRICE GOUGING CRIMINALS. THE FREQUENCY BY WHICH THEY RAISE YOUR RENT BY 20-40% OVERNIGHT SHOULD BE ILLEGAL. THESE PEOPLE ARE SCUM.

Kim was great!

I wish I could give this garbage hole zero stars. I used auto-payment and kept my card on file for the 12 months I used the space. Paid like clockwork. I notified them online that I would be out by the end of the month originally agreed upon. My husband moved everything out as agreed, swept the floor, locked it, and left. THERE IS NEVER ANYONE IN THE OFFICE TO TALK TO. So I called and left a message that we were moved out. We never returned as the security entrance access verified. And the unit is empty.... which means we moved our stuff out on the last day we show up as accessing the secure entrance. Duh. I started getting late payment letters and FINALLY got ahold of the "manager" who is apparently being paid for doing absolutely nothing. She agreed that it was all a big misunderstanding because my husband left the lock on the unit. HOW WOULD HE KNOW NOT TO LOCK IT AND WHO WOULD HE RETURN IT TO?!?? WHO WOULD BE RESPONSIBLE IF SOMEONE ELSE ACCESSED IT WHILE UNLOCKED? She assures me that she will take care of it and I foolishly believe her, to my detrement. So she doesn't take care of it after all, and apparently, I am now in collections with a hefty late fee charge added. I HAD excellent credit, and now it is ruined, and I am furious@@!!@@ I did everything I was supposed to do. Can you sue a company for negligence that adversely impacts such an important part of your life? Shame on this place. I was an excellent customer and deserve better. BEWARE OF THIS PLACE. THERE ARE NO RESPONSIBLE OR COMPETENT ADULTS HANDLING YOUR PRECIOUS POSSESSIONS, YOUR CARD ON FILE, YOUR CREDIT! They must have paid their friends and family for the rave reviews because they are never there and laugh when you mention it. My biggest regret is that I won't be there when karma catches up with them. BIG FAT ZERO!

Kim was super informative, helpful and friendly. Great experience with her!

They are terrible communicators and lock people out of their units for no reason. But don't not pay because they won't let you access it because then they will auction it. I had to pay for a unit for , 2 months with no word on why I couldn't access it despite the numerous calls I made .. then had to pay a fee on top of it all . If I were you I would find a different storage place that doesn't have to buy reviews to look good.

Great service, easy access, and plenty of parking space for loading or unloading.

Kimberly was awesome! Answered all my questions with kindness (no question is a dumb question). I caught her as she was heading out and she still stuck around to help me with a smile!

Everything went smoothly and how helpful agent Kim to provide details and every steps with smiles made my day awesome to start with. Definitely be using this location again the the future.

Raised my rent by 30% overnight. That’s egregious. I also cannot find any email notifying me of an upcoming rent increase. The increase is also after I’ve asked over and over and over for management to address an issue with my unit, and they never get back to me. Don’t store your belongings here.

The door to my unit came off track on a Sunday at the end of Kim’s shift. She was kind and caring enough to help me fix it so I didn’t have to worry about my items being open to whoever passed by. Kim went above and beyond and I really appreciated her help.

Kimberlie gave excellent service when we had to do a same-day move-in switch to a bigger unit. Thanks!

Very nice clean good customer service. Only one complaint there was no airflow or air conditioning on the 2nd level where my storage unit was and it was a 90 degree day it just made it worse. But other than that it was fine. They had air conditioning on the ground level I just couldn’t believe that they wouldn’t have any kind off airflow for their customers to breathe on the upper levels.

Our stuff was safe for over a year, which is what’s important. What wasn’t fun was searching for an employee for over an hour so we can do the “move out” process. Ended up having to call corporate and leave the key in the drop box.

Extremely secure, exceptionally clean and easy in and out. Keep up great work 👍

The unit is immaculately clean and the security is great. Jacob was extremely helpful. He walked me through the steps of accessing my storage unit and then efficiently led me through the sign-up process.

don't shop around for price, this is a name-brand facility with personable customer service.