Public Storage Self-Storage Units at 3075 SE Tualatin Valley Hwy, Hillsboro, OR

The unit is very clean and ready for storage. I was impressed that they have carts to take the storage up to the unit. If there are any problems, the property manager is more than willing to help. We did have a problem with the lock working correctly. And the app didn't work when we tried to open the gate in the elevator.

They will up your rate 3 months after signing up. They will give you a small rebate for 3 months but then up your rate. Find a place that won’t gouge you.

no problems, easy peasy.

Eli was so pleasant! The storage was spacious and clean. Eli was an absolute delight and provided excellent customer service.

Lynn is a wonderful and helpful property manager who works Wednesday and Thursday in the afternoon. She is very polite and accommodating to many things you need with your storage unit. Great customer service.

Lynn the lady at the desk at this location is so helpful, friendly, and all around a great customer service rep! She seems knowledgeable and very kind!

This is a great facility, at great prices, and run by staff members who are truly helpful whenever needed… Lynn has been a gem to work with when any issue has come up! I highly recommend this particular Public Storage unit facility.

Rented a unit for about 4 years and put up with price increase after price increase. At the end it was double what they were charging new customers so we decided to get a new unit the same exact size for half the price. Turns out it was 5 units down on the same floor, in the same hallway, in the same building and wouldn't let the price transfer so we had to move everything. Not too big of a deal, annoying, but whatever. Got my confirmation email for the last day, no payment due, good to go. Got a phone call asking why I was leaving and I said the same thing. She didn't mention any payment due. Got a call from a collections agency today. One email went to spam saying I was delinquent on my unit. They sent me straight to collections 30 days after 1 email attempt to get money. No phone call, no 2nd attempt email, just straight to collections and ruined my credit for their mistake of billing when I wasn't even there. You guys sure treat loyal customers like garbage.

Rented a unit for $220 a month, 4 months later they were sneaky and changed my rate to $350. Dishonest buisness practices. Will never recommend to anyone.

Lynn at this location was an angel. She was the only reason behind this review. She was always courteous, available and kind. Rarities in the world of storage. Thank you Lynne for everything 🙏

Extremely helpful staff. They communicated with me on questions I had. Excellent group. Thanks

I did a reservation online the setup was fast and easy after I got everything set up Lynn called and welcomed me to public storage and if I had any questions they were there to help I could not figure out the app for opening the door Matea was nice enough to be walk me through setting up the app and showing me how to open the doors and gates with it!

Very unprofessional

My experience with Public Storage has been very welcoming. Every easy and reserve it online. I would use them again.

I had a very positive experience with public storage at this location in Hillsboro. It was easy to navigate everything. Even when it wasn’t, the people there were very kind and accommodating. Thank you!

Lyn was great

Lynn was very nice and knowledgeable…. Awesome to work with

I was helping my buddy Jay at his storage unit and Lynn came over asked us how we were doing? We said we were doing great. Then she informed us about new units that were available near the unit we were in and we were thinking about expanding. She has such a soft and kind spirit. There are a lot of storage places to rent at but she makes this one great.

Christine Was extremely accommodating and very helpful

Staff was very helpful. The unit is clean and facilities are in good condition. The young man that assisted me changed the unit I had reserved online to the same sized one next to it with consideration to my ability to be able to open and close it. The original one required a bit more strength and coordination than I could accomplish my nerve damaged hand.