Travis was very helpful in setting up my rental!
Shout out to Jessica for going out of her way to help with our rent issues
Unable to ever get a hold of anyone. Not even the main customer service branch. I just need assistance getting the lock off due to losing the keys. I have my account information and proof of identity. Locksmiths are of course hesitant to simply unlock a storage (completely understandable). Even the kiosk person is no help.
Clean units. Appreciate the help from a polite staff member.would definitely recommend.
Very clean an well maintained
The people that answer the phone at the call center are very disrespectful and want a first last name, phone number and email in order to give me a price for a storage facility.
Nice storage! Easy and convenient!! Clean units secure!! And Jessica is great! Nows her stuff!! Super nice!!
After renting a few months, I happened to look on the app and see my rent went up. I called to see why, and the lady said she didn't know. I asked why I wasn't notified of the increase, and she said, "we don't even know about price increases." I'm very disappointed because I was getting a good deal and I'm tired of moving storages and there's not a lot of options anymore because Public Storage has bought everyone out.
Krystal did an excellent job with customer service and helping us view our options! L
Krystal was a complete joy to work with! She made this so easy
A big thank you to Dave helping me with my account that was double charged on my bank account. Contacted me twice and made adjustments was very kind and helpful
Krystal was wonderful, So helpful and kind. The process was smoother than expected and the prices were affordable
I DO NOT recommend. Raised my rates DOUBLE over 12 months. I moved in at $56, 9 months later went to $76 and today I see it’s now $99!!! Then in their “office” that no longer has a human they advertise a space BIGGER than mine for $70 a month. “Cheap” to get you in then raise rates tremendously once it’s a pain to move out. I moved out today and will make sure anyone I know doesn’t use this crooked company. ZERO stars
Been renting here for about 2 years. Pricing is super fair, now I just need to stop being lazy and find a place for my excess stuff lol
I really like the space and everything is just as I had hoped. I was greeted with a smile and an answer to every question by Bella working there! Would give 6/5 stars if possible!
This location is very clean and the staff is friendly and helpful!
The lady was very helpful and showed us two units if you are looking to rent a storage unit this a place to go
Super clean and efficient facility. The staff is very helpful and friendly. I would recommend this location.
I was checking on storage units, and they were so helpful. Answered all my questions and showd the unit I was thinking about getting. If I decide to use storage, it will be here.
Thanks for the great storage at a great price. 😊
Bought a couple units from auction. Process went smoothly with no issues. Thanks yall
This place over charges and on top of that. been paying for 13 years which is over 30 thousand dollars! We are disabled and have fallen on hard times and have less than a pickup truck load full of stuff and want to keep charging us after we told them we are homeless and can't pay I will never recommend this place and will spread the word
John O. Was a great help this morning, getting everything situated. Really appreciate all his help!
Very wonderful people and very nice and understanding. Got credited on my account and they are always so sweet and have wonderful communication.
Very knowledgeable and help me with my issue
JOHN is very Helpful!! By far one of the best public storage employees they have!
I appreciate all your help today John!
John handled my transaction professionally. I was able to secure a unit and am currently moving my items in the unit.
I have been renting the same unit since Jan 2019 and started at 39$ well here it is 2 years later and my rent has dang near doubled to 72$ and about fed up with the rate increases. They need to fix this or I'm getting rid of the unit. By the way John the property manager is about the only good part of the company!
My 5 star's goes to Juanita. She is awsome, very helpful, and knowledgeable with a big SMILE.
Had payment issues with my Debit card both Dave & Jon were very helpful making sure it was taken care of 👍⭐
John the manager is awesome. Clean facilities and super easy to sign up for leasing the unit.
Dana was super helpful and friendly 👍
The employee was very helpful. I would definitely recommend this place to anyone needing storage!
Terese was very kind and professional
I stopped in today to check prices. The units are very clean and Terese was very helpful and answered all of my questions.
John is such a great guy and good manager. I just left up there and left my lock on the ground and my storage door open without realizing it and he closed it and locked for me before telling me. Which is great, that way no one could just walk in there and take whatever. He helped me out tremendously
They just purchased the location on Eastern off Main. First thing they did was cut gate hours. I called to voice my concern since I’m a long time paying customer. The customer service was terrible, basically said we don’t care about our customers we close our gates earlier. I’ll be moving my stuff elsewhere immediately. Store your stuff anywhere else!
John is a really good guy that runs the place... he's always been very helpful....
I like the storage unit. Unfortunately, they consistently raise the prices at least yearly). If you onky need a unit for a few months this is a good choice. If you need long term storage, stay away unless you dont minds constant price hikes. To bad they don't appreciate their EXSISTING customers instead of offering deals and low prices to new customers. Keep your current customers by not raises their rates ALL the time.
I rented a storage unit from this business for over a year and from start to finish I had no problems or hassles. I felt safe and protected in the property; and there aren’t any rodents or other pests that I saw. I worked with John and he was kind and professional. Thank you for your patience and help!!
I've never had a Better Exp when renting a storage space.
Always a very clean place also.
I recommend this location in Moore, Okla to everyone.
John was extremely helpful and efficient helping me rent an additional unit here. I highly recommend using this Public Storage facility.
John was extremely helpful and very professional and polite. He made sure that I was informed of my rights ,had a lock ,knew how to access the app and that I was able To get in and out. I was in an out in 15 minutes . Highly
Recommend seeing John for your storage needs .
Very help full his name was John very nice person
Jon was excellent at getting my space rented to me. Very helpful and thorough.
The manager John is always helpful.
John was super helpful and really nice! Great experience!
Had a rate increase on my storage unit, called and spoke with a manager- John. John quickly removed the rate increase and took care of me within 2 minutes. I was ready to close my account after speaking with the online chat support. John had great customer service!!
John Osborn is a man of God and was a Marine. I was US Navy and thank him for not only his service but for his help at Public Storage in Moore, OK.
Suzan was awesome. Answered me in a timely professional manner and was extremely helpful in my exiting of the storage. Thank you so much. Definitely do business with them again
Renting my unit was quick and painless, exactly what I needed! Thank you for your help John!!
John at the 19th and Eastern store in Moore was very helpful and made the process quick. Thank you John