Save Impression

Address

3677 E Kemper Road
Sharonville, OH 45241

Office Hours

Mon-Fri 9:30 AM - 5:00 PM

Sat-Sun 9:30 AM - 5:00 PM

Phone

513-399-5156

513-399-5156

800-688-8057

800-688-8057

Gate Access Hours

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site
  • Small, Medium & Large Storage Units

Office Hours

Mon-Fri 9:30 AM - 5:00 PM

Sat-Sun 9:30 AM - 5:00 PM

Phone

513-399-5156

513-399-5156

800-688-8057

800-688-8057

Gate Access Hours

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site
  • Small, Medium & Large Storage Units
Close Location Details View Location Details
Reserve TodayMonth-to-Month Rent, No obligations
  • Save Impression

    5'x5'
    Online only price
    $ 19/mo
    Online only price
    $1 first month rent
    Small 5'x5'
    • Inside unit
    • 1st Floor
    $ 19/mo $25
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    5'x10'
    Online only price
    $ 26/mo
    Online only price
    $1 first month rent
    Small 5'x10'
    • Inside unit
    • 1st Floor
    $ 26/mo $34
    Online only price
    $1 first month rent

    No Obligation

  • New

    Public Storage eRental Online Payment & Contract So You Can Limit Your Contact 
    +
    Public Storage App Promo Use YOUR PHONEto Open Gates Doors & Elevators
  • Save Impression

    10'x10'
    Online only price
    $ 54/mo
    Online only price
    $1 first month rent
    Medium 10'x10'
    • Inside unit
    • 1st Floor
    $ 54/mo $72
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    10'x10'
    Online only price
    $ 61/mo
    Online only price
    Medium 10'x10'
    • Outside unit
    • Drive-up access
    $ 61/mo $81
    Online only price
    Hurry!
    Limited availability

    No Obligation

  • Save Impression

    10'x15'
    Online only price
    $ 90/mo
    Online only price
    Large 10'x15'
    • Outside unit
    • Drive-up access
    $ 90/mo $120
    Online only price
    1 unit left!
    Limited availability

    No Obligation

  • Save Impression

    10'x20'
    Online only price
    $ 139/mo
    Online only price
    Large 10'x20'
    • Outside unit
    • Drive-up access
    $ 139/mo $185
    Online only price
    Hurry!
    Limited availability

    No Obligation

  • Save Impression

    10'x30'
    Online only price
    $ 174/mo
    Online only price
    2nd Month Free
    Large 10'x30'
    • Outside unit
    • Drive-up access
    $ 174/mo $232
    Online only price
    2nd Month Free

    No Obligation

Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.

At Public Storage, You'll Always Find...

  • Keypad Access
  • Friendly Staff
  • Month-to-Month Rent
  • Moving Supplies Available
  • Free Parking
  • Well-Lit Facilities

Reviews ( 262)

September 26, 2023
Google Public Storage Aquarius_Waves
Tellyssia did a great job with me at the facility. Property looks swept and clean
July 13, 2023
Google Public Storage PT
June 19, 2023
Google Public Storage Denny Batista
March 9, 2023
Google Public Storage Joyce Malone
The security gate has been broken for the last 4-5 days… I am 70 years old, I went to my storage unit and could not get in because people we’re having their cars worked on in front of my unit. I called to manager Gwen to complain and she said that people were allowed to do whatever they wanted to do at their unit… which is right next to mine! I said this is no secure. She said we just need to all get along. Also called corporate. As of today Gate is still broke. Will be moving out by end of month. Customer service is horrible
January 14, 2023
Google Public Storage Terry Parsons
Charles is very helpful sing everything taken care.
October 5, 2022
Google Public Storage Lisa Mckinney
I would like to point out Gwen on Kemper is a hard worker. Her customer service skills are fanaminal!! She takes pride in her work for sure. It's nice to come across people that treat you with dignity and respect and not pass judgement. I'm so thankful I chose this particular storage for my unit because it has been nothing but a great experience.
September 1, 2022
Google Public Storage Jugh Jefner
Gwen was simply phenomenal! I came to her with a problem and she had solutions, period! The type of effortless customer service interaction that you dream of she provided! I appreciate her so much
August 5, 2022
Google Public Storage Matt Brown
Charles accommodated us in getting our rental unit switched and all set up. He was great! Thank you thank you!!
July 30, 2022
Google Public Storage T June
Gwen is super fantastic!! Great Custer service
July 8, 2022
Google Public Storage Patrick Boyle
Incredibly understanding and helpful. They helped us out when we were in a jam after regular business hours, going above and beyond what we expected.
June 24, 2022
Google Public Storage David
June 23, 2022
Google Public Storage Audrey Collins
Mrs gumbert is a very good business woman . She's helped me alot.she very professional at what she does and is very friendly
June 23, 2022
Google Public Storage Dreday Love
Absolutely love the service offered by this place. Would highly recommend for quick storage needs.
June 14, 2022
Google Public Storage Edgar Correa
Gwen was wonderful help I recommend her . Very attentive and really Informative about everything.
May 31, 2022
Google Public Storage aasma attiayh
May 27, 2022
Google Public Storage Toni H
Gwen is fabulous. I won’t rent anywhere else.
May 26, 2022
Google Public Storage Anthony Browning
May 14, 2022
Google Public Storage Joanna Boyd
May 13, 2022
Google Public Storage Michael Jefferies
If I could give zero stars I would. I feel totally scammed in this situation. I rented with public storage for about a year and half. Over the year and a half my rent increased over 100.00 a month. When I scheduled a move out on the APP it told me to stop in the office after removing the lock to receive a refund for the time I did not use. It is charged on a month to month basis. I ended up moving out 5-6 days before I was scheduled to move out. When I moved out I stopped in the office and spoke with a woman and let her know that I swept the unit and all of my items were out. She closed me out and handed me a receipt stating that I owed nothing. I explained what I was told on the app and that I should be receiving some of the rent back since I was not staying there the entire month and there are 18 days left in May. She explained that she didn't know about that, to call customer service, and that if they did do that they would send a check and it would come from California. I contacted the customer service line a few hours later. She told me that they do not prorate move outs. I explained what it said when I scheduled the move out and she still said that they do not prorate move outs. IF I wasn't told this then I would have kept my stuff in there until May 31st since I was paying for a full month! I moved out 7 days earlier than I said I was going to. I feel like I was totally taken advantage of and the App move out process needs to be updated to not state that.
May 12, 2022
Google Public Storage D Stone
Gwen is so professional and down to earth! Thank you for being so helpful.
April 22, 2022
Google Public Storage Crystal Bebout
Very friendly, professional and affordable. The manager, Gwen, was fantastic and helped me make the best choice as for which size storage unit would work best for what I have to store.
April 13, 2022
Google Public Storage Billy Bebout
Great storage friendly employees and all around a great place to put my things Gwendolyn Gumbert was very nice.
April 12, 2022
Google Public Storage Marco Gallegos
Great service from Kelly!
April 4, 2022
Google Public Storage Killian Griess
Gwen customer service skills awesome. Always feel like customer comes first when I'm there
April 3, 2022
Google Public Storage Timm Black
They had the space for myself and the company I work for. They held them for us for a few days. The signup was seamless and easy. And Gwen was a pleasure to speak to.
March 30, 2022
Google Public Storage LOCKEDnA DIVINE JOURNEY
Just met one of the coolest down to earth people her name is Ms Gwen very hospitable she went out her way to assist me when she didn't have to didn't know me for 2 minutes and was already offering me a beverage I love that about people like that we need more of those types of people 😀 😇👏🏿
March 28, 2022
Google Public Storage Robert Stout
Gwen
March 28, 2022
Google Public Storage Mark Clark
Gwen, the manager, did her best to assist me in my task of sorting through an old locker and getting moved into a smaller unit. Made it a painless transaction. Recommend her highly.
March 11, 2022
Google Public Storage Greg Humbert
Gwen is professional and very friendly and a great manager
March 4, 2022
Google Public Storage Yolanda Perkins
My experience was one of a kind goodness. Very clean, kind and accommodating.
March 3, 2022
Google Public Storage Heaven Daugherty
Great costumer service by Gwen helpful an very nice
February 23, 2022
Google Public Storage Crystal Nicole
Terrible experience. The lot is not maintained. When there is snow and ice on the ground they do not salt. There is trash everywhere. There is not People in the office to help you. I fell twice on their lot and when I called to explain I was having trouble getting out of the gate on time and fell while I was on the phone the customer service lady told me well you better hurry because the gates lock at 9. Sure enough it locked me in the unit and then the next lady on the phone wanted me to get out of my car on their slippery lot to get my licence plate Number before she would let me out of the lot despite my extremely bruised knees and side. Absolutely absurd. Not worth 300 a month.
February 9, 2022
Google Public Storage Bran Elias
February 6, 2022
Google Public Storage Dona Christen
Gwen
January 28, 2022
Google Public Storage sharon wilson
She was very informative on the information I wanted and helped me put very much. Her personality is very well. She does he job well
January 28, 2022
Google Public Storage William Richardson
thanks for your help onmy new unit gwen
January 28, 2022
Google Public Storage Wyane Richardson
Gwen was very helpful in public storage with my new unit thank you Gwen
January 28, 2022
Google Public Storage Suz M.
The property manager, Gwen, was super helpful and friendly when we rented the unit, but it went downhill from there. The lock she sold us had the key break in it the very next day and she would not refund our money or replace the lock. This is extremely poor customer service. When I said as much, she began shouting at me. I asked for a number to call for Public Storage customer service and she refused to give me one saying she “didn’t know.” However, I saw a sign on the counter with the number and ended up calling that number. The person I spoke with issued a credit to my account and said the property manager could have done the same. This property is supposed to be secured and you need a gate code to enter, HOWEVER, in one month the only time the gate was ever closed was on the day we rented the unit. What is the point of having a secured property if it is NEVER secured? We decided that we wanted to move out less than a month after renting the unit because of all the problems. I tried to go to the property to close out my rental but the property manager was out to lunch and was supposed to be back at 2pm. When I can back an hour later she still wasn’t there and when I called the number listed on the sign, it just went to a voicemail that wasn’t set up so you couldn’t even leave a message. I had to call the customer service number again to close out my account. Unfortunately, I had prepaid for two months so am due a refund of my second month, which the person on the customer service line said would take 6-8 weeks to refund me! That’s absolutely outrageous as they’ve already had my money for a month and now won’t refund me for another two months? I should be due interest on my money for that length of time. I DO NOT recommend renting at Public Storage and especially don’t recommend the property at 3677 E Kemper Rd. And if you do rent from them, just make sure you bring your own lock.
January 22, 2022
Google Public Storage D.L.T.
January 20, 2022
Google Public Storage John Maxwell
If I could put six stars I would, gwen was absolutely amazing today. Helped me save money on purchasing the correct size unit for the items I needed, extremely knowledgeable & friendly. I’m a very happy new loyal customer. I will definitely refer friends to come to this location.
January 8, 2022
Google Public Storage Kathy Hoganson
This property is an excellent storage facility to rent a unit, the manager Gwen is super nice and helpful to all her customers needs I would highly recommend this facility to others....👍
December 26, 2021
Google Public Storage Brian Neal
Gwen at the Sharonville location was incredibly helpful and provided superior customer service! She made my rental experience easy, efficient, and an enjoyable one.
December 9, 2021
Google Public Storage Jane Mack
My first time getting a palace like this so I’m not sure what I would say. I’m happy with the palace and the staff.so as of now not to bad .
December 5, 2021
Google Public Storage Bonnie Gray
Awful.
December 2, 2021
Google Public Storage Amy Dear
Gwen was extremely helpful!
November 17, 2021
Google Public Storage Stephen “Dezz's husband” Crawford
Just got my storage unit frome them they are great amd friendly saved a lot and will refer them manager was so nice
November 6, 2021
Google Public Storage Zane Miller
Robbie was awesome. Great customer service and super helpful.
October 31, 2021
Google Public Storage Nick (Moonbuffalo)
October 31, 2021
Google Public Storage Morris Kelly
October 15, 2021
Google Public Storage Tony A.
Robbie was very nice and helpful. He got me the space I needed after having a not so great experience with call center!
October 3, 2021
Google Public Storage Taylor Deitsch
August 12, 2021
Google Public Storage Cori Simmons
Stoped by for prices and Robby was very helpful. Great location but they don't have the size I need.
August 10, 2021
Google Public Storage Ricardo Hueso
Robbie was so much help!!!
June 29, 2021
Google Public Storage Demi Lucios
Last minute looking for storage? THIS IS THE PLACE. They open on Sundays and that’s the day I needed a storage so badly. I did everything through the app, they send you the code (this code is used to get through the gates) & provide your storage number as well. When I first got there I was a little bit confuse because I forgot if I needed a lock! & luckily Gwen was there to help us!!! She made sure that we got our lock in our storage ( which we did) and made sure I did everything right though my app. Thank you Gwen!!! & public storage is very fast, very convenient, easy, Safe! ( there’s a gate & police next door lmao) & they give your the sizes of the storage online. so yes yes yes, they are the one to go to. 👍🏻
June 26, 2021
Google Public Storage Mark Godby
Gwen
June 26, 2021
Google Public Storage real Bengalsfan
Gwen is awesome perfect service
June 5, 2021
Google Public Storage Tammy Taylor Guenther
May 21, 2021
Google Public Storage Steven D. Larson
I don't know exactly how to explain this this other than just say their overpriced. When I leased my 10x10 space three years ago it was $78 now its $128. I'm looking for a new location needless to say.
May 16, 2021
Google Public Storage Novette Brewer
Had a storage unit for almost a year or exactly a year something like that they cut my lock from being late like two weeks out there lock on it which mind u they make u buy a lock from them basically she told me there hard to find that not many ppl sell them there a certain type of lock for like 20 30 bucks then they cut it off when I left to get the u-haul found the same one there for like ten bucks super mad but I think they should put there lock over ur lock because for one there lock is super tiny they lock it with in that situation But really made me mad is that we couldn't get there from being out of state to switch their lock and put a new one of ours back on and plus we were going to be coming and getting our stuff anyways shortly so we left it on there until we got there I scheduled to move out date two days prior and told the lady when we would be there we show up and we had to wait for almost four and a half hours for somebody to get there to take off their lock in order for us to get our stuff out after paying for a U-Haul that we can only keep until then a.m. the next morning really wasted a lot of time waiting there and ruined our day and it was the last day for us to get our stuff out wouldn't recommend this place because they never are available when u need to speak with someone on site just not that location is good
April 2, 2021
Google Public Storage Khamil Beasley
March 31, 2021
Google Public Storage Corine Tinsley
Gwen was super awsome and super helpful made my day much easier
March 27, 2021
Google Public Storage G. Mitchum
March 27, 2021
Google Public Storage David Lamping
I was very pleased with my service the customer service was extremely nice and helpful. I felt great Gwen the manager took care of my storage needs. Thanks I would recommend the storage unit to anyone. 😁😊
March 25, 2021
Google Public Storage Matt Bryant
March 16, 2021
Google Public Storage Eric “Motherfuckinasshole” Montgomery
March 7, 2021
Google Public Storage Mike Aliscad
I meant to do this last week. Gwen at Store #20423 is so awesome! I had a problem with my storage and she not only contacted me, but she helped me resolve the situation. She even talked to her boss on my behalf and they came up with a solution to my specific situation. I can’t believe the level of customer service is this HIGH! Gwen cared about my situation and did over and beyond what I could even thought of as possible. Thank you Gwen you are a customer service superstar!
November 30, 2020
Google Public Storage Bryson Schueller
Lindsey, after even 2 years of my absence, continues to surprise me with brilliant customer service.
November 25, 2020
Google Public Storage Mark Demmler
Lindsey is the BEST...professional, helpful and friendly!
November 16, 2020
Google Public Storage William Franks
Easy and professional service all around
October 29, 2020
Google Public Storage Derek Mcelfresh
It was gearttttttttt!!!!!!
October 24, 2020
Google Public Storage eric “Gumby” gumbert
September 30, 2020
Google Public Storage Ryan
Amy is always very helpful.
June 26, 2020
Google Public Storage Ron Puckett
May 3, 2020
Google Public Storage Amber Osterman
John was very friendly, and was able to help me get the storage unit. Most of the people there are pretty helpful, but it would be great to be able to access your stuff after 9pm
February 29, 2020
Google Public Storage David Dahmann
February 24, 2020
Google Public Storage Shawntina Reynolds
Rick is the man he a cool guy and very nice
February 24, 2020
Google Public Storage zacarias landscaping
Rik
February 16, 2020
Google Public Storage Kevin Abbott
Lindsey was very helpful.
January 19, 2020
Google Public Storage Melia Bowman
In general you can't have any issues usually with a storage unit but we had issues with water coming in the bottom of ours probably because it where it was located near a drain but that was the only issue that we had other than that everything was fine. Need to give access to dumpsters to people who rent their.
January 12, 2020
Google Public Storage Josey Glass
Lindsey was amazing we had the worst sunday and she totally saved the day! She was so nice and caring. Easy to talk to. And very understanding. I would recommend her to anyone who needs help with storage.
January 11, 2020
Google Public Storage Myke
Jody was very helpful
January 3, 2020
Google Public Storage angela more
Very helpful, professional and efficient
January 2, 2020
Google Public Storage Michael Topputo
Lindsey, was very helpful with a great attitude. Thanks
December 22, 2019
Google Public Storage Malikka Lewis
December 21, 2019
Google Public Storage Renae Mueller
December 21, 2019
Google Public Storage Montreasa Miller
Jodi was very nice, helpful and understanding. Pointed me in the right direction !
December 21, 2019
Google Public Storage Jonboy Dorsa
Jodis customer service was awesome! Highly recommended.
December 19, 2019
Google Public Storage Rattle Games
Lindsey Was very helpful and answered all the questions i had quickly
December 19, 2019
Google Public Storage Astranellie
Lindsey was great she was very helpful
December 16, 2019
Google Public Storage Alique
Lindsey was polite courteous and efficient.
December 15, 2019
Google Public Storage 2SIXTEEN TRE
Lindsey very professional was very nice covered all details in a timely manner will recommend everyone I know to use this public storage I loved her customer service and will be doing business there Again thank you so much 10⭐️ team Lindsey all day thank you public storage very awsome
November 26, 2019
Google Public Storage Angela Bemerer
November 23, 2019
Google Public Storage Samantha Daugherty
Angie was an awesome rep!! Very pleasant and informational! Great attitude!! Much appreciated!!!
November 16, 2019
Google Public Storage Kira Richards
Angie was fantastic! She was sweet, patient, and very knowledgeable. I’m so happy I chose this location. Thank you for the wonderful customer service.
November 8, 2019
Google Public Storage Al Flynn
Angie killed it
October 31, 2019
Google Public Storage Matt Taylor
I came in the other day in a semi-emergency needing to store stuff I no longer have room for. The lady at the counter, Lindsey, was a great help and definite professional. I had asked for a smaller unit due to cost but Lindsey explained that with what I had I would probably need a bigger unit to get the job done. She sure was right! I'd of never made it work with the small unit. Thank you Lindsey!!
October 31, 2019
Google Public Storage Rose
Lindsey was quite was very informative and nice to speak to, i had quite an experience with her while i was there.
October 7, 2019
Google Public Storage Brittany H
Lindsey was great and explained everything. Nice customer service
October 5, 2019
Google Public Storage Janie Trigo
Angie did a great job and explained everything very professionally and nice.
September 22, 2019
Google Public Storage Tina Alcorn
Angie was very informative. She answered any questions I had.
September 7, 2019
Google Public Storage Christole Kindred-Lane
Angie did a fabulous job. Great service.
September 5, 2019
Google Public Storage Dana Shands
Angie did a wonderful job
September 3, 2019
Google Public Storage ChiefSlap AHoe
Lindsay is perhaps the best person ever. Ill fight anyone who says different
August 15, 2019
Google Public Storage Naomi Quintana
Lindsey was very helpful and nice
August 10, 2019
Google Public Storage DúMond
Angie is awesome.👌🏾
August 2, 2019
Google Public Storage Amber Peace
Elaine did a awesome job
August 2, 2019
Google Public Storage William Plavsic SR.
DO NOT All USE THIS STORAGE!!!!!!!!! of my things where stored in their unit for a year. When I went to get them to move in my new place everything was ruined and molded. Their (insurance company) is a joke. They denied my claim and now I have no winter clothes for me, my wife or 3 kids. They are not trying to do anything about it. I would not recommend you use this storage facility them and Sedgwick insurance are a joke. DO NOT USE THIS STORAGE!!!!!!!
July 26, 2019
Google Public Storage Robert Bailey R
Angie was great. Very helpful
July 20, 2019
Google Public Storage Sammy Hood
Angie did a great job!
July 5, 2019
Google Public Storage Bea Stolz
Angie did an outstanding job in helping us choose a unit to fit our needs. She is very friendly, helpful and very knowledgable about questions and concerns we had. She is also very patient . We are very pleased.
July 4, 2019
Google Public Storage Billy Plavsic
All my stuff got ruined. Waiting to see if they make it right.
June 28, 2019
Google Public Storage Letizia Matul
Angie was so nice, love the way she handles things.
June 21, 2019
Google Public Storage Corinne Revalee
Angie was great and very helpful!
June 19, 2019
Google Public Storage Zeb Hodges
June 19, 2019
Google Public Storage Instant Replayed
Lindsey took care of us perfect clean location and easy off expressway.
June 17, 2019
Google Public Storage Missy Koeppel
Friendly, easy to work with.
June 16, 2019
Google Public Storage Monique Kraft
Lindsey it's great and super helpful I would buy boxes and storage items here any time!
June 9, 2019
Google Public Storage Jaleesa Smith
Angie was straightforward and honest. It was an easy process
June 8, 2019
Google Public Storage Jordan Laurel
This place has awful customer service. They incorrectly cut the lock of my storage unit for auction when we had documentation confirming that all payments had been going through without issue. Then they forced me to pay for a new lock, when it was their fault my lock was cut in the first place. We called the manager for weeks and they completely avoided our complaints. There are plenty of storage units in the area that deserve the business so I would avoid this place!
May 17, 2019
Google Public Storage Ryan Brehm
May 17, 2019
Google Public Storage xiaohan ma
May 15, 2019
Google Public Storage Scherrer Chris
Very helpful clean secure location I'm not worried about my belongings.
May 10, 2019
Google Public Storage Dominique#23 Love
Great service
May 10, 2019
Google Public Storage Mamadou Thiam
May 9, 2019
Google Public Storage Pate Cagle
Lindsey was very helpful and got me in and out quickly. The company encourages purchasing items they sell but not pushy or bothered when you decline . Online pricing was the best I found.
May 8, 2019
Google Public Storage JAN JONES
Lindsay was awesome explained everything very sweet and kind and we smiled a lot!!!
April 26, 2019
Google Public Storage Ryan Laumann
Angie did an aswem
April 20, 2019
Google Public Storage Katie Spiece
Angie was great
April 15, 2019
Google Public Storage Jeff McFarland
Lindsey gave me incredible service today.
April 14, 2019
Google Public Storage Nelly R
Lindsey was very nice and helpful, I enjoyed her help with getting me into my storage. Location is very central. And pricing is 👍.
April 8, 2019
Public Storage Dick Vonderhaar
Rough cost per month?
March 22, 2019
Google Public Storage Ann Ortega
Clean, very friendly (angie) this is my 2nd time renting a space from this location.
March 13, 2019
Google Public Storage Nick Lovelace
Lindsey was fantastic and very polite. Quick and easy rental process. Would recommend.
March 12, 2019
Google Public Storage Jacob Riesenberg
One of the better storage units around!
March 9, 2019
Google Public Storage Rosemy Peter
Anjie was amazingly helpful. Very welcoming and thorough. Great costumer service.
March 3, 2019
Google Public Storage B Pottinger
February 16, 2019
Google Public Storage Greg Glossner
Angie was awesome to work with!
February 16, 2019
Google Public Storage J J
Angie did a great job ! Very helpful!
February 14, 2019
Google Public Storage Sunny Arora
Lindsey were a great help. Good Customer service.
February 9, 2019
Google Public Storage Jillian Martin
Angie did a great job! She was very knowledgeable and went through everything with me very efficiently. She made it a great experience!
January 18, 2019
Google Public Storage kristie mclucas
January 12, 2019
Google Public Storage osama albarbarawi
Angie you did a great job thanks
January 4, 2019
Google Public Storage Grimy Nineties
Kelly is the sweetest worker she's the Best!!
January 4, 2019
Google Public Storage anitam stenson
Angie doing a great job
January 4, 2019
Google Public Storage matt call
Kelly is always nice and always available to help.
December 28, 2018
Google Public Storage Ronnie Grant
Kelly is so helpful and professional
December 8, 2018
Google Public Storage Amy Karch
I reserved my unit online and received an email confirmation. I got to the facility on the day I had chosen for moving in only to be told it had not been confirmed and the unit was no longer available. I had a van packed up already. The person working just kept saying it wasnt confirmed even though i had the email showing it was. He also stated it was his lunch time. Very unprofessional and rude.
December 5, 2018
Google Public Storage William Devito
Angie was very helpful and was very friendly
November 11, 2018
Google Public Storage Todd Stephenson
November 6, 2018
Google Public Storage Ty Barth
Kelly is the best! Awesome customer service!
November 2, 2018
Google Public Storage Brandon Lattire
Great business. Ive had a few issues at the beginning of my lease and every single time ive brought it to managments attention ive been treated more than fair and never had to fight with them about anything!! Ever since Kelly has taken over the property ive had outstanding customer service. Definitely recommend using them for your storage needs!!
November 2, 2018
Google Public Storage marcellus Freeman
Kelly is very helpful and kind
November 2, 2018
Google Public Storage G Tha Queen
Charles is absolutely wonderful, i get storages from him because his service is absolutely amazing!!!
October 22, 2018
Google Public Storage joe joe
Kelly did great! Very positive attitude and a great worker
October 13, 2018
Google Public Storage Elena Zhivotkov
Angie did good!
October 2, 2018
Google Public Storage Bam Bam
Great job
September 21, 2018
Google Public Storage percival white
Great service. Pleasant personnel.
September 17, 2018
Google Public Storage Deborah Gilbert
Kelly is a great manger for Public Storage very friendly like her alot
September 7, 2018
Google Public Storage Lorenzo Barrera
Kelly is an amazing employee, helped me with whatever was needed and got me in and out super fast
August 27, 2018
Google Public Storage Pamela Peavy-Lewis
Thanks, Angie you're the best!
August 8, 2018
Google Public Storage Meredith McCullough
Angie did a wonderful job! Very customer service orientated!
August 7, 2018
Google Public Storage Iam730 Studios
Wonderful experience today 😊😊
August 5, 2018
Google Public Storage Koffi Lamewona
Used this storage facility, accessible from different directions, and affordable.
August 3, 2018
Google Public Storage Bob Hunter
Kelly is very professional and kind
July 31, 2018
Google Public Storage Shanda Sugg
Kelly was very helpful in resolving my concern and created a welcoming environment.
July 26, 2018
Google Public Storage Xai Mitchell
Kelly is very professional, having trouble with a different property, Kelly had helped me each step of the way.
July 16, 2018
Google Public Storage Vic
Kelly was absolutely amazing
June 10, 2018
Google Public Storage Mark B
The facility is in great condition. The Manager, Charles, is very helpful an professional. Keep up the great work Charles - I appreciate that you understand customer service is a priority!
June 1, 2018
Google Public Storage Ronald East Jr
Clean secure facility
May 7, 2018
Google Public Storage Jack Butler
Kelly did a fantastic time helping us rent our storage unit. She was super nice and friendly and stayed late to help us also!
May 7, 2018
Google Public Storage Mason S
Kelly was awesome. Super helpful. Stayed late for my convenience!
April 5, 2018
Google Public Storage Clifton Logan
Personally I think that the customer service was immaculate.
April 2, 2018
Google Public Storage Scion Predmore
Great customer service from Kelly.
April 1, 2018
Google Public Storage Rod Zeigler
The place is alway kept up well and i haven’t needed service that often but whenever I have Charlie has always gone above and beyond.
March 30, 2018
Google Public Storage Shane Wisby
March 26, 2018
Google Public Storage David Dossenback
The owner keeps the place very tidy and professional.
March 5, 2018
Google Public Storage Ebby C.
March 2, 2018
Google Public Storage Comteam Technology Solutions
James has always been helpful whenever we've had an issue. I appreciate the customer service. Thanks.
February 16, 2018
Google Public Storage Ashley Gonzalez
Kelly is very kind and professional
February 16, 2018
Google Public Storage Brian King
Dealt with Kelly when I was there on a service call. She is absolutely a joy to deal with. Made my day!
February 16, 2018
Google Public Storage Amanda Tolbert
February 15, 2018
Google Public Storage Wolf Den
Let me start with I don't store here but at a Public Storage in Hamilton. I stop in here from time to time, to take care of my bill since I work nearby. Kelly is always so nice to me even if I'm not her customer.
January 29, 2018
Google Public Storage Kayla Calton
Kelly was fantastic! Funny and helpful and very informative. Made the process quick and painless for us. Highly recommend!
January 25, 2018
Google Public Storage Delia Fleming
Charles was very helpful and courteous! He was very friendly in straightening our account!! Thanks Charles!
January 9, 2018
Google Public Storage Kirsten Murphy
January 2, 2018
Google Public Storage Joseph Elder
Great experience. Did all I could online and in advance. Walked in and the DM took great care of me. Found what I needed close to entry. $1 1st month a steal as well. Thanks Public Storage!
December 6, 2017
Google Public Storage Lindsay Brillhart
November 29, 2017
Google Public Storage David Hunt
JR was a great help with all my needs will see him again
October 28, 2017
Google Public Storage Latese Toran
Store 20423- John has great customer service. He went above and beyond to help me out and get me on my way
October 17, 2017
Google Public Storage Ross Land
John was a great help!!!
September 10, 2017
Google Public Storage Philip Jeremy
I wish it was possible to give a zero as a review, but this and my complaint with the Better Business Bureau will have to do. I will NEVER do business with this establishment EVER again. To say the customer service is RUDE would be an understatement. They don't return phone call after phone call after phone call, message after message after message. James is one of the rudest people we have ever dealt with. Then some district manager, "Richard" don't waste your time, he won't call you back. Don't waste your time calling his boss, because they won't call you back. But, they will take your money when you go there and that's the last time you will ever speak to them. The lack of customer service is appalling. Even if they gave away free units, I still wouldn't go there. Never Never again, stay far, far, far away from this location. Anybody who is writing a good review about James (or the lady who answers the phone that refuses to provide her name) is just a personal family member or friend trying to make James or Ms. "Unknown" look good when truly they are both ignorant imbeciles who are simply improper & unethical employees who have absolutely NO CUSTOMER SERVICE SKILLS WHATSOEVER!
September 2, 2017
Google Public Storage Crystal
James was awesome!! I appreciate everything he did to help me through the storage process!!!! ☺
July 3, 2017
Google Public Storage Blake Hirschi
Garbage... bought a 10x10' it was 8x 9.5'. I was in a bind since I had sold my house and was leaving for across the country . I switched to a larger unit which was still way off of its claimed size. The store manager Told me to call his boss and that he would help me out since I guess this happens from time to toime. Rik Vayo never returned my call over a 2.5 month period. Neither did his boss or anyone for that matter. Screw Public storage. I came back early and removed my stuff and it will be in storage where I am at now but not with Public storage! Worst customer service ever!!! I get it's an approximation and a few inches is totally acceptable. But not two feet! Say it's an 8x10' then!!!
April 30, 2017
Google Public Storage W S
Kelly went above and beyond on a Sunday on her lunch break to help me out. Thank you
March 7, 2017
Google Public Storage myles hale
James helped me set up my storage unit. Made it very simple. Recommended!!
February 28, 2017
Google Public Storage Evan Pipes
Its super dope
January 31, 2017
Google Public Storage Jeremy WorldWide
I got a unit at public storage a couple months ago and still have it. I even bought a few items to help with the storage of my belongings. James was very knowledgeable and concerned with the well being of his customers items. I was going to just put my mattress in there with no cover but James explained the importance of having a mattress cover.
January 31, 2017
Google Public Storage Michael Mattress
Teresa was very helpful on Monday 1/30/2017. I just had a few questions regarding renting a space and she explained everything just perfectly. Keep her around she is a great asset to your company.
November 30, 2016
Google Public Storage Makylie and Aaliyahs
James was super nice very profesional. Nice service
October 29, 2016
Google Public Storage Daryl Kleinhenn
Nice and clean place to store our things when moving back to the Cincinnati area until we were able to get settled. James is a great polite care taker of the property friendly and helpful. Would use their services again if the need should arise.
October 3, 2016
Google Public Storage Kristofer Hickson
Pam was great at answering my questions
October 2, 2016
Google Public Storage Roosevelt porter
Ms. Pam is awesome. She is a true rep for public story.
October 2, 2016
Google Public Storage Candice Reed
We have had a really great experience in this storage space. Pam has fantastic customer service and answered every question we had pertaining to our unit. We would recommend this establishment for storage for others.
September 17, 2016
Google Public Storage Navaza Khan
Effortable storage... Safe and secure
August 8, 2016
Google Public Storage old school Miller
Pamela is always a pleasure to see
August 1, 2016
Google Public Storage Kirsty Surface
Pam has awesome customer service
July 26, 2016
Google Public Storage pauline okot kotber
Ohh Charles has great customer service. Even on the phone before coming to the location was great. So helpful.
June 6, 2016
Google Public Storage osamu mukuda
パームは素晴らしいサービスをしました
May 1, 2016
Google Public Storage Mikaela Hudson
Pam was awesome helping with our storage unit!
May 1, 2016
Google Public Storage Amber Lauze
Super fast service with Pam, she was great. The longest part of the whole process was moving my stuff in.
April 10, 2016
Google Public Storage Robert Richard
Pam was great love her customer service excellent
January 28, 2016
Google Public Storage Herb Judd
James is always easy going and ready to help. Thanks so much!!!
January 28, 2016
Google Public Storage Ashley Freeland
JR was great!!! Thanks for all your help.
December 22, 2015
Google Public Storage Kevin Arens
Reserved a unit and returned a week later to confirm and sign paperwork. James the Manager was totally on top of things. He made the whole rental process easy and was thorough in explaining all the terms and conditions of the rental agreement. I would definitely recommend this property!
December 16, 2015
Google Public Storage Janice Ham
Rik & James was very friendly and knowledgeable. I secured my unit for next mouth.
December 16, 2015
Google Public Storage Jim Shaul
Pam is awesome more than helpful. Going for self storage with her help and positive happy attitude was great. Thank you!
November 21, 2015
Google Public Storage David Calkins
October 13, 2015
Google Public Storage Florence Stassi
I want to thank James for helping me to get right into a unit with no fuss at all. He literally helped me get a unit in 1 day, that was dry, clean and very accessible. And whenever I have come in he is helpful and friendly. Thank you for everything.
October 12, 2015
Google Public Storage David Wisner
Had very good experience renting storage unit. Pam was very friendly and helpful.
October 9, 2015
Google Public Storage Tyrone Watkins
James is a great guy, and is very helpful every time I come to use my storage unit.
September 24, 2015
Google Public Storage Jarah Almotairan
This was my first time getting a self storage, manager James was very helpful, he explained everything. Thanks James.
August 21, 2015
Google Public Storage A Beautiful
manger james.... he provides great customer service.....
August 2, 2015
Google Public Storage Jenifer Haines
James was excellent to work with! Great customer service! Very pleased so far!
April 17, 2015
Google Public Storage Teresa Tracy
James was very helpful with all the questions
April 3, 2015
Google Public Storage Bianca Scannavino
Melissa. S. Was just amazing!!
April 3, 2015
Google Public Storage TheMacman513 __
Mel S. . J.R. and Pam are always so helpful!!
March 9, 2015
Google Public Storage Junk King Cincinnati Dayton
Wow, Pam was a super help. I loved her enthusiasm and her knowledge of the storage locations in the area. She ended up sending me to a location that was closer to me with a more appropriately sized space available. If you are looking for a spot in Sharonville, stop in and see Pam and you'll either have your spot or you'll know exactly where to go. Pete McCreary
March 7, 2015
Google Public Storage Amy Hensley
James was incredibly helpful as I needed several questions answered about the billing process. Excellent customer service.
February 20, 2015
Google Public Storage Jason E. Smith
Jr was so kind and helped me with my storage needs
February 20, 2015
Google Public Storage alana houston
Thanks for all your help Melissa Spalding!! You explained everything to a T and have great patience lol. Thank you
January 28, 2015
Google Public Storage Martel Bell
The storage manager James was VERY Helpfull and polite. Great service!
January 12, 2015
Google Public Storage David Rapp
The person that I delt with (Pam) was very helpful in a very stressful time. She answered all of my questions and found just what I needed to pack up my entire house. Thank you
December 18, 2014
Google Public Storage Vic Vegas
James is always a great help! I live extremely far away so it's difficult for me to manage my unit and shipments. He makes everything a much easier experience for me and I greatly appreciate it. I Highly recommend this facility.
December 13, 2014
Google Public Storage Sherri Ogden Wellington
James, the property manager, was awesome. I had totally underestimated the storage that I required but it was no problem according to James. He hooked me up quickly for a reasonable price. Thank you James!
November 30, 2014
Google Public Storage bil mar
I went to pay for a friend and the Lady, Pam, was very helpful and friendly. Very good experience.
October 30, 2014
Google Public Storage Eric Keller
The manager, James, is great to work with and very helpful. We've used this location several times over the last 7 years and the service and facilities are everything we could ask for. Keep up the great work.
October 22, 2014
Google Public Storage Michael Cicero
Experience was great. James, the property manager, was personable and helpful. Would recommend to others.
October 21, 2014
Google Public Storage Charles Marshall
The manager, James, is super helpful and friendly. I rent at another location that he use to manger and he was always helpful with a smile no matter what.
September 10, 2014
Google Public Storage Yvonne Baker
James is awsome! Very customer friendly, but at the same time, all about business. You're lucky to have him on your team. I recommend this place to everyone.
September 6, 2014
Google Public Storage Shannon F
This was my first time getting a storage unit. I chose this location because of the good reviews, and I was not disappointed! This place was great! Very clean and fair pricing. Above all else, the level of customer service I received from James (and Rick) was just astounding! If I find myself in need of storage again, I would go 45 minutes out of my way to patronize this location. Don't waste your time elsewhere, go somewhere that your business is appreciated. Thanks James!!!
August 30, 2014
Google Public Storage Scott Willis
Very good experience. James was helpful on a few different occasions. Got me in and out quickly, helped with some broken glass, and it was a pretty reasonable price. Only reason it's not 5 stars is I wish they had longer hours in the evenings.
August 30, 2014
Google Public Storage Tarheel Sandford
Great place James was very helpful 2nd time using this location
July 24, 2014
Google Public Storage Lynelle Stephens
So far so good... I would like to state that i recieved professional, efficient service from PAM from the very moment I entered the facility. Thank you Pam! You made my experience one worth recommending to others!
June 2, 2014
Google Public Storage Brandon Bilton
We recently moved into the area in need of more space than what our Condo offers. The expert James provided us with top notch service listening to our needs pointing us in the right direction. After our visit James' follow up gave us the most confidence in Public Storage. We are proud customers of Public Storage.
May 31, 2014
Google Public Storage Jonathan roberts
I had a great experience at public storage. I met with James and I thought he was very professional. I would and do recommend public storage to everyone I know.
May 31, 2014
Google Public Storage kaneka brown
Stopped in because I had some questions about getting a unit and I believe the man I spoke withs name is James he was beyond helpful explained my situation to him and he helped me figure out exactly what size I needed with the best price .. I definitely will be back to see him soon to get me all set !!:) A++++!
May 31, 2014
Google Public Storage WHO DEY
I've never had to get a storage unit before but was in need of some extra space for my stuff fast James was very helpful in helping find one that fit my budget if your looking for some extra storage i recommend you do what I did
May 30, 2014
Google Public Storage Brandon Majors
I have had many units at different places and this location serves me great...Great customer service by James and other staff... I highly recommend this location no matter if you need a short or long term storage unit!!
May 30, 2014
Google Public Storage Eddie B
Had a unit there at one point and James was very helpful and professional . It's hard to find those type of people in today's workforce ...
May 27, 2014
Google Public Storage Tony Baczyk
We went to the facility in Sharonville looking for a unit for my parents. A gentleman by the name of James helped us out. He was extremely polite and knowledgeable about the unit and policies. I will definitely recommend this place to my family and friends.
May 22, 2014
Google Public Storage Randy Kelly
James wonderful customer service
May 21, 2014
Google Public Storage Chris Baczyk
I had a storage unit here and was very impressed with the man that helped us, I think his name was James. Nice young man, very friendly and helpful. Rare to receive good customer service these days..very refreshing. Will rent here again when the need arises.
May 7, 2014
Google Public Storage Danae Cappa
I have rented with this location for on and off over a year and multiple moves. James has always been helpful and always goes above and beyond to get what you need. Me and my boyfriend were in a serious time crunch and James made it happen! We thought we were going to be screwed between when we need to close on our house and get a truck and move all of our stuff and he absolutely saved us! Thanks JAMES!!
April 12, 2014
Google Public Storage Everett Jeffries
April 3, 2014
Google Public Storage Katie Konrad
I was in need of a storage unit "like yesterday," when I went to Public Storage! James was awesome! There were problems with the computer system, but instead of it ruining his day, he smiled and talked right on through it! I look forward to future business with James and Public Storage! THANK YOU SOOO MUCH!
April 3, 2014
Google Public Storage HC Necessary
Public Storage goes above and beyone the call of duty! I found myself in a predicament when I tried to fit 2 mattresses in the back of my SUV and could not close the hatch. I went into the office and was ready to pay for rope, when James. the manager, offered not only to give me rope but to tie down the back of my hatch as well! This is fantastic customer service and I would highly recommned this facility.
March 30, 2014
Google Public Storage Keith D
Clean and neat facility overall. James was very courteous and helpful in trying to find right space. In the end the space was too narrow, which we learned because he went back and got a tape measure to help ensure. He also called a nearby location to see what they had for me. Very good customer service!
March 15, 2014
Google Public Storage Ndem Onyeije
The services was excellent at plainfield rd Houston
February 24, 2014
Google Public Storage Linda Upshaw
Tariq is very knowledgeable have good information
February 1, 2014
Google Public Storage Michael Green
Found myself with a last-minute, unannounced, need for storage space. I found the working employee, James, to be very efficient and very knowledgeable of the property and the operation. Walked me through the entire process, gave me a very in-depth tour of the property and the storage unit I selected. Explained in great detail the storage unit, the access gate and rules/regulations of the property. Registration process was simple and painless. Instead of going with a short-term arrangement, I will probably utilize the storage unit for a longer term. The property is very clean and well maintained. The storage unit was very clean, and the overhead door is in good working condition. Thank you.
October 17, 2013
Google Public Storage Kelsey Brown
James was extremely helpful, he made my storage shopping experience a dream come true. I highly recommend Public Storage, very clean and secure place to rent, thank you very much!
October 10, 2013
Google Public Storage Devon S
This location is awesome! Wouldn't go anywhere else! Manager James was so helpful and polite and answered all of my questions. I recently stopped to purchase a few boxes because I am moving within the next month, I will definitely be back!