Rachel answered all my questions
Rachel was super helpful and kind.
Rob was there to take caremof things! Thank you Rob!
Robbin was great in helping with my dilemma. And save me some$$$ . Great lady!!
Robin is an excellent person
She is very intelligent and understanding and very emphatic
Rachel was very nice and super helpful!!! 👍💪Would recommend this place for all storage needs very clean and cost efficient 😁🫡
Rachel provided excellent customer service during my visit. She was helpful, professional, and made the process smooth and easy. Highly recommend this location!
Rob was really nice and helpful. Thank you so much!
Rachel was very helpful in what I needed
Very friendly, helpful, highly recommended!
After having a terrible experience at uhaul down the road, public storage and their associate Rachel were nothing but easy to work with and wonderful. Was able to get a unit the night before and had no issues for the summer I was storing here. Thanks!
Rachael was extremely nice and helpful in my re nting my space . 5 gold stars!!!
Rob was extremely helpful in helping me transfer units. He explained all the details. Exemplary customer service.
Yesss Rob was a great help THANK YOU SO MUCH PLEASE COME SEE HIM
They will work with u and are helpful and nice love them
I would like to say that the staff at Public storage really do go above and beyond when trying to help their customers. I truly would like to say Thank you to Rachel who helped me with a service that will help me tremendously. I've been with PS for five years and have had no issues .
Great service, thanks Rachel!
Robbin was helpful i would give her 6 stars out of 5
Great service from Robbin
Great office Staff. Rachel is the best!
Great customer service!!!
-Matt(UPS)
Rachel is helpful and friendly.
Today I had the pleasure to work with Rachel at the Harshman Rd. location. She went above and beyond to help me out.
Simply the best! I will be back.
Rob was a great help! Loved the location
Robin and Martina are absolutely wonderful and were so incredibly sweet, kind, and patient with me during my first time utilizing a storage unit. The two women went out of their way into the rain to help me learn how to unlock the gate and ensure that I had the proper utilities to move/how the locks worked. Their kindness really made my day much better and I would highly recommend this service based on the interaction I had!
Eric was outstanding at assisting me with my problem today.
Rachel is the best keep up the good work
I recently had the pleasure of interacting with Rachel at Public Storage on Harshman rd, and I must say that the level of customer service she provided was exceptional. From the moment I walked in, Rachel greeted me with a warm smile and a genuine willingness to help.
She took the time to thoroughly understand my storage needs and patiently explained all of the options available to me.Rachel's professionalism and attention to detail made the entire process smooth and stress-free.
Rachel has been very helpful!
Public Storage in Riverside/Beavercreek Ohio, great price (10x10), clean, easy access, no hassle, i even went in even though i requested a unit online, to make sure that everything was good and that i didn't miss anything. Other than that, the attended was very nice and helped us get squared away.
We received excellent service from Robin and Andrew today. They made getting my sons rental unit so easy. Thanks
Ms. Robbin was so very helpful and sweet. She explained everything and really just made this easy and simple. On top of being very beautiful,, her soul definitely matched. Thank you for such a positive experience!!
My experience at the Public Storage on Harshman Road was nothing short of exceptional! Both Robbin and Rob were extremely pleasant and professional, and they guided me through the rental process quickly and efficiently. It was an absolute pleasure speaking with them both, and I would highly recommended their facility for your storage needs. They will certainly exceed your expectations! They definitely exceeded mine!
Rob and Robin provided excellent service!! Great customer service. Location is clean and storage unit appears to be dry following rain this morning. ~ Rachel
Clean facility, friendly staff and great customer service
They serve great service thank you for your help!
Property manager Rob was extremely helpful to my dad and I today. He was very helpful and had a great attitude!!
Eric was more than kind and was VERY thorough when explaining how this process works.
He is the consummate professional and is most definitely an asset to this company.
I wish ALL of my previous experiences using storage facilities were this easy and painless. He made what could easily be a complicated process an enjoyable one.
He was AWESOME to work with and I hope to run into him again when bringing my boat in and out.
You've got yourselves a terrific employee in Erie.
He was an absolute joy to work with.
Kudos to him... outstanding job my man. VERY well done!
I'm more than satisfied with his service and treatment of me as not only a valued customer, but much more importantly a human being.
Terrific job! I'm a 💯% satisfied new customer b/c of just how well Eric took care of me.
ALL I would ask now is that you continue to take good care of him and most certainly consider him for a step up the hierarchy ladder.
👍
Rob was very professional in helping me secure the unit that I needed!
Eric was incredibly helpful. Not only that but there was a smile on his face throughout the whole process. First time using Public Storage, but won’t be the last! Thanks Eric!
Cortney and Eric were awesome and had great customer service. They were able to get my bill decreased.
Very reasonable pricing for a unit. Ashley was the one working when I needed help. Ashley was super sweet and super helpful! She knew all the answers to my questions and she would go above and beyond to make sure I had all my questions answered! Great place and great customer service !
Robin was very helpful, and informative, helped me get the right unit for all my stuff.
Robbin is a great customer service person helped me with all my needs and defiantly recommend this storage unit thank you for your great service
Robbin was so kind and helpful. Thank you so much for all your help.
Rachel and all of the staff at this facility are so professional, knowledgeable and willing to go over and above!
The units themselves are clean and easy to access. The office is bright and welcoming. You have a customer for life!
Rented a unit here for a couple of months to hold my things between moves. Starting/ending my lease was very straightforward and had no problems; 99% of my interactions were through the app. Unit was clean the whole time.
My only complaint is the entrance ramp to the property has a huge pothole as of this writing, so be careful if you're carrying a big load and avoid it.
Love the new technology...I forgot my code, and now they have an option where you can access them on your phone...very convenient!
From start to finish, the experience was great. I scheduled on line and was advised that I’d receive a follow up call. I received a follow up call. I was informed that I’d receive a text message to complete registration. I received a text message to complete registration. I was told my information to access the gate and storage unit would be sent to me (text). I received the information! NO ONE I dealt with prior was as easy to do business with as Public Storage on Harshman Rd. The unit was clean and fit my needs. I even needed a larger unit last minute and they promptly set me up. I highly recommend them. Thank you! (Rachel was awesome!)
Everysince September of last year I didn't had had not one problem with Ms. Rachel she very respectful she help me understand the process and very nice plus that she had a very positive vibe that I like 😊 ❤ ☺ she doing a great job!!!! Keep the the great work and just be yourself
Robbin was very professional and knowledgeable on the questions I had and helped me understand all the fees !!! I recommend this location to anyone that is looking for a place to store items !!
I am so happy that Robbin was able to help me out today. She is really sweet. She was helpful over the phone and so pleasant in person. Thank you Robbin! I appreciate you.