Public Storage Self-Storage Units at 6207 Executive Blvd, Dayton, OH

Montia was very helpful and pleasant. She deserves a raise.

Thank you so much for Robbin for making this so easy to rent a storage unit. 10++++

Montina was great to work with. She helped me pick the right unit for my needs and everything went smooth.

Horrible business, they raised the price constantly.

Unfortunately I want to be a loyal customer but this storage unit should be last on your list. Rates started at 127 per month, as younger couple late 20’s were trying to purchase a house and get out life started with our kids. Unbeknownst to us (because staff communicated something completely different) we are now paying 231 a month that’s 104 DOLLAR INCREASE, absolutely outrageous! We then contacted them and they were able to lower it to 187 BUT for only 3 months, and it is now back to 231. It seems as though they just make up the prices as it goes, and it’s extremely sad that knowing the economy is already squeezing our pockets they have the ability to make the units affordable, but price gouge instead. We will be looking for a new place to go. I do not recommend if your extended time with the unit surpasses 3 months from date of sign up

I paid for 3 months in advance and still received a bill for like $8 more and I don't understand why they're charging me more money on top of the $29 charge to get the unit, then $34 for the unit cost, then another $15 for insurance that I don't need or want, it was just a convenient place for me to get back and forth while we transition from one house to another, so now why am I receiving more bill's?? What's the point of paying in advance if they're just going to make up more debts to pay?? I'm disabled on top of all this nonsense and they keep piling snow on top of my door that has to swing out, there's only one lightbulb in there and there's supposed to be 2, the one light is so dim, I have to try to juggle a flashlight to go through the freezing cold unit to get what we need, and wrestling with the door, it's very stressful, there's also 2 doors but I'm only allowed to use one door? So in conclusion I think if I need to use the unit for more than the 3 months, I'm moving my business elsewhere so I don't have to pay for random things I don't want or they decide to tack on, plus if you're going to provide lighting please at least make sure the lights work, I shouldn't have to make sure they are doing the job I'm paying very greatly for, this is a 5x10 unit.

This is by far the worst storage location I’ve ever had to deal with. They’re never in the office, there’s never anyone when you call to try to handle things. It’s like they try to get you in a position where they can steal your storage unit. The women with glasses that wears a shower cap to work went out of her way to come in and harass a very pregnant customer and enforce that cash wasn’t allowed … Another employee was handling the situation and she insisted on coming in to start trouble. Very unprofessional, very rude and probably should take the shower cap off before coming to a place of employment. I’ll tell any and everyone to avoid this place. If I could leave negative stars I would .

Robbin provided excellent customer service.

Montina thank you so much young lady

Miss Robin was very sweet and helpful

Robbin was very helpful

Montina has always been very helpful and nice, I thank her for all the help she has provided to me , thank you Montina.

Robbin and Montana were awesome! Close to highway and very affordable (:

Robin is the most amazing helpful person. Cheerful and amazing walking this newbie through every step. I can't ask for anyone better. If I could give more stars I would.

Both Montina and Robbin provided excellent customer service today. They were very helpful in reducing my monthly storage cost for 3 months! Both provided customer service with a smile. Thank you Ladies!!

I stopped by the public storage on Executive Blvd and Robbin went above and beyond and took care of me. She showed exceptional customer service. If I could give her 10 stars I would. Thank you Robbin!

Ms. Montina and Robbin was very nice, respectful, polite, and helpful. I would come to this storage place again in the near future because of her human interaction and great customer service skills. Thank you all so much.

Each year these folks have raised my 10x20 non climate controlled storage rates a total of 71% since March of 2020. Needless to say, I will be moving my storage and no longer be held hostage with annual rate increase no smaller than 23%!!!!

Such a great experience at the Executive Blvd. location! Montina and Robbin were wonderful, very helpful, and patient with our gazillion questions. Definitely a much easier process than expected.

Great service at location from Robin and rest of staff.

Friendly,courteous and clean

Super friendly staff and conveniently located as well as secure

Today I received GREAT service from Robin and Montina. I left Public Storage in 2015 but I am back now and look forward to fantastic relationship with the management.

Montana was so awesome love this place!¡! Very helpful!!!!

Robin was a great employee and helped out tremendously, unit is nice and clean. Gates and doors work excellent as well I will definitely use public storage again !

Thought this place was great when I first got it. Cheap and easy to get into. Then they raised the rent without notice. When I called they said they sent one. Which I didn't receive until they sent one that day. Since then my rent has gone from $91 to this month now at $177.

Stephanie is helpfully and always has a smile

Robbin was great! Very friendly and helpful she made the stressful part of moving wonderful!

I can't rave enough about Montina!! Tonight she really went above and beyond for me! One of the best customer care experiences I've ever had!

Sometimes getting a storage space is a happy thing and sometimes unexpected life changes require it. My case was the latter and I was very stressed about the whole process. I just want to say what a treasure Montina has been! She patiently explained how to open the storage garage door when I was extremely frustrated and not so pleasant. She kept her calm and her kindness helped calm me down. Anytime I’ve had a problem (mostly user error) she has helped me out. Public Storage is blessed to have such a wonderful employee!!!

Montana, is the most helpful customer service person I have worked with in years. She has a great personality too.

Clean and super nice employees

The agent working the office when I called did a fantastic job. Was even kind enough to hold a unit for a day for me so I could get in to rent it. Great work. Keep it up. Thanks.

Robbin was very helpful and knowledgeable,helped me get the right unit for my stuff.

Montina was a huge help !! Thanks for all the help.

Good service and great pricing.

Montina ( I hope I spelled that right:) has been so kind and extremely helpful for us. Excellent service and a great attitude! Highly recommend

Montina is very nice

Montina is always pleasant when I come in.

Montina very pleasant every time I come in very friendly place have a nice day

Montana is awesome

Robbin was fantastic she really walked me thru the process and unit like a true professional!

Robbin has an great positive attitude , her energy is great and the service was amazing, thankful I met her

Montia was very helpful and nice . I was in and out in no time!

Montana was a great help, and always is everytime I visit the office to pay my bill. I would recommend this place to everyone I know. Thank you for your help!

I use public storage quite a bit and Montina is always such a big help Amazing Service and attitude

Montina was awesome today

Got my unit, instead of a large rolling door, it has small doors separated by a large metal beam. They didn’t even mention that and I wouldn’t have taken it. DO NOT sign up without seeing your unit first!!! The inside light was broken, it’s dirty, there was dirt and debris everywhere. Not temp controlled but expensive. They force you to have their insurance. Their app is garbage to check in. And if you accidentally leave a single object behind when you move out, they will try to charge you another month. This place should be leveled.

Great management, very nice and helpful

Robbin was awesome at the front desk. She answered all of my questions and made the process easy!

Robbin has a great smile and personality. It was refreshing to get customer service from an authentic person who is knowledgeable and friendly. I also remember commenting to her how clean it smelled when I walked in. She had mopped the office and the bathrooms prior to me walking in. It was an over all great experience; especially since I had encountered so many negative experiences during my search.

Robbin answered all my questions and suggested other ideas that I hadn't thought of, like online renting and paying with the app .... Thanks

Montina is the manager at this location, She was very helpful, she was able to get my account and storage activated quickly and was very helpful in explaining the whole process, which she made easy to understand...

Robbin is a wonderfu person, very helpful .

Robbin is so awesome, good customer service and very respectful

Robbin was awesome