Public Storage Self-Storage Units at 4639 Eastgate Blvd, Cincinnati, OH

Was an amazing experience love the video of what would fit in the space because I honestly didn’t know how big I needed. I love the interactive call and the live help was so helpful and made it an easy process ❤️❤️❤️

Thank you Tellessia for the wonderful service. You have made my experience with Public Storage pleasant.

Tellessia was amazing at helping us finding our unit and all of the details that we needed for a great experience. Thank you

Tellessia was competent, friendly and helpful. This is our second unit. Very clean and super modern.

Really like the building, great customer service

I rented a 10x20 unit shortly after Covid broke out in 2020 when the original company was Cubesmart. They were wonderful! Then Public Storage bought out my rental space from Cubesmart a little over a year ago. Since Public Storage has owned my unit I have seen my cost of my unit go up by $128. That $128 increase is over the last 9 months. Two, yes two $60+ price increases in nine months. What a ridiculous way of taking care of your clients who have had personal issues and life changing situations. Public Storage takes full advantage of people. I met many people who have recently moved out of their units all for the same reason. I’m told they only raise you once a year. I have met a lady who was hit 3x on 12 months, myself was 2x in 9 months. All at $60+ increases. Will never ever use this company again. When I complained k was told a 10x20 unit is $336 on todays market. When you speak with other storage units their jaws drop when I tell them that. Just got me the same size unit elsewhere for $128.00 for 6 months then it will be $170.00 and no higher after that I’m told. Don’t use these people!

Two thumbs up! The space is exceptionally clean and Manager, Tellessia made checking and understanding procedures a breeze.

The property Manager is amazing and so much more!!!

Outstanding customer service. Truly above and beyond. We really appreciate solid employees like Tellesia who helped us when we really needed it! Thank you!

Great business all needs were taken care of with proficiency

Tellessia was more than helpful with my needs with getting moved into a unit. She answered every question I had in detail. As well as giving me a tour of the facility, to show me the location of potential units.

I had the best experience w Tellessia. She was very friendly, Professional and just all around nice!!! Hard to find these days. Highly recommend this location.

Clean and organized facility. Tellessia was exceptional - very knowledgeable and accommodating.

Tellesia, the manager, is very nice and extremely helpful.

Tellessia is ALWAYS helpful and goes the extra mile EVERY SINGLE TIME! I would recommend this place just because of her.

Tlessa was out picking up garbage and debris from parking lot along with sweeping and mopping storage hallways

Very clean facility. The manager, Tellessia was very nice and accommodating. Definitely would recommend!!

Tellessia was very friendly and helpful. Her recommendation on the storage unit and the size was perfect.

Very clean well kept facility. Tellisha in the office is very kind and helpful. Overall great place if your looking for a clean storage facility. It closes a little early I think. But can work with that.

Fantastic service. They were very helpful when I transferred units.

Great climate controlled location. Tellessia is who helped me and set me up with my storage unit. She was very friendly and helped me get the right unit for my needs. I highly recommend....

I've only had great experiences at the public storage the people who work there are incredible. It was good.

I rented a unit last week, a nice lady name Telesha was the associate that helped me. She was so through with her description of the units and willing to show me the units more than once, to ensure I was happy! The area was very clean, the property looked well maintained which made me feel completely leaving my property there. I would definitely recommend Public Storage! Thanks for everything Telesha

Had a rocky start with a guy on the phone there, felt like I was keeping him from something with my call :( next time I had questions, a woman helped me & totally redeemed their integrity. Sorry, don't remember her name, started with T I think. There are still people out there who believe in helping others! Thanks public storage!

First time with Public Storage Very friendly courtesy all is clean Jill , Tellecia and Mauricio Botteri thank you very much to help me during the process. I will definitely recommend Public Store. They deserve more than 5 stars. Jennifer Collazo

Tellessia was very helpful getting me into a storage unit. I was a little unfamiliar with what needed to be completed to reserve a unit but, she made it very easy for me. She walked me through all the steps and answered any questions I had.

Tellessia is amazing. Always polite with a smile on her face. If she isn't in the office working she is outside picking up trash. She is ABSOLUTELY AMAZING and is a great asset to Public Storage

Tellessia is amazing! She is so helpful and she really goes above and beyond in helping out in any situation. She is such a caring person and you can tell she is genuine. She is a great asset to Public Storage.

Tellessia was very helpful both when I came to reserve and actually move in. Very clean facility. Love my unit. Correct temp and no water anywhere. Very happy with my decision to store here

Tellessia was awesome Great help when needed

Facility is very clean and Tellessia was great to work with.

Great staff and nice stage units

Nice business concept..does not work too well though...small, very small one entrance to building, hallways are too small to move things in or out efficiently. Elevator is a joke where the doors don't open far enough to put anything inside. Terrible, almost no lighting in entire building.Very dark and "creepy". No moving carts provided, not enough when I was there. And if one reads their rental agreement...you'll find predatory rental practices and sky high prices. I recommend staying away from CubeSmart and seeking more conventional rental/self storage facilities.

Very good location for our needs.. Liked the climate controlled facility. Facility was clean, we'll managed and we'll lit. Would have likd more light in the unit.

How do I make a payment?

How do I access the storage facility?

Do you offer any discounts?

I checked in at closing time and the fine gentleman at Eastgate welcomed me like I was the first customer of the day.

Gordon at the Eastgate location was very helpful.

Had to sell all my furniture and get rid of most my things that were in the storage unit because they decided to raise price due to high demand… after a pandemic. They are taking advantage of their costumers who most likely lost their homes and had to down size to an apartment. Will never go to this company again. By the way they do not tell you that they will randomly rise prices every 6 months.

Clean, secure and available storage! Appreciated the inside 1st floor units! Friendly and knowledgable staff.

The managers were always extremely polite, friendly, and helpful, both in person and on the phone. The building was clean and I liked knowing that cameras were throughout the building. Also, good security with having to punch in codes both to enter the building, and then again to enter the elevator. The only minor negative was that some days there were no carts available.

Manager at the store as helpful and timely. It was easy to move from one storage unit to a larger one when we needed. The hours were long and convenient. And the facility had AC!

The facility was very clean and easily accessible. Staff were very polite and professional.

Very nice clean facility. A + Customer service!

Mr Crawford was most helpful always professional and kind.

Very clean and nice elevator

Well I had zero issues. And the staff both online and at the store where helpfully. If I need a unit again or know anyone that needs a unit I will definitely recommend cubesmart.

Terrible experience. I left after they raised monthly amount not once but twice within just over a calendar year.

Very easy to set up online. Facility was easy to enter, yet secure enough to feel safe. Very clean and taken care of.

Very clean

Easy, convenient, no contact service

Awesome storage unit

Safe, clean, & fair prices.

Super clean, staff were friendly, great location, secure.

Clean nice facility manager seems nice, bathroom in site great place to store items

Staff if friendly and helpful. I did not close my latch and I put my lock on and did not realize latch was not closed. My unit could of been opened by anyone. I received a email that night notifying me of my mistake and was ably to go there immediately and fix my mistake.

Wonderfully clean and convenient location! Great overhead cover against weather when loading/unloading

The young man Yobel I believe was his name. He was super helpful. Walked me through the whole process easily. He made me obtaining and paying for my 1st ever storage unit ever a pleasure. Great place even better employee. I will highly recommend!!

The office was always helpful and available. My belongings were in great condition after being stored for 1 year

Ease of process. Representative was available and would call me back immediately if they missed my call. Storage was clean and easy to access. Check out was quick and easy.

Clean, secure, friendly staff, no issues ever. Would recommend 10/10

Very courteous staff, secure and clean facility.

Temperature controlled climate and very clean. The staff is friendly and helpful not mention it's close by. I highly recommend Cube Smart for climate controlled storage.

The management is very friendly and helpful

The stress of moving was EXTREMELY lessened by knowing all my home’s contents were stored in such a pristinely clean and secure facility!! The very friendly and efficient staff answered every question I had and helped with every issue that arose (especially when I needed an additional cube for a wrinkle in my moving timeline!). Couldn’t be happier and have recommended Cubesmart to all who need storage!

So easy to get the unit. Lock was waiting for us when we got there. Super nice, cool and clean facility. Loved that there was carts to use to help move things that was so helpful. Super easy to figure out and get everything in the unit. Thank you sobmuch!

They raise your rate and then offer new customers $50 less per month than what you are paying. They refused to give me the Lower rate that they were advertising online.

Wonderful customer service. Scheduling and closing was fantastic and very simple. Their added security with cameras inside and outside the facility gave me piece of mind that I didn't need to think of our stuff in storage till I was ready to move out

My furniture was stored for 10 months at the eastgate storage unit, while we were building a new home. I rented 2 of their largest ones near the loading doors. Everything was dry and in the same perfect condition as when it went in. Could not have been happier. Would highly recommend!

Unlike all the negative reviews, we had no issues at and would use them again without a second thought.

Super clean facility with many size options. I feel secure with my items being here. Nice perk of having carts you can use on premise to haul your load to your unit. Very professional and friendly staff! Would definitely recommend.

Clean.Neat.

Awesome security and great prices

Extremely moldy facility

Beware. 5 families now have molded furniture. This has now been featured on local news as well. The facility is refusing liability and insurance will not cover without proof of "water". Being told by staff that the mold must have been present prior to storage is laughable. Other families lost several thousand dollars worth of furniture. DO NOT store here.

Have had 2 diff families share their experience about moisture being in the temperature controlled units. Furniture is molding after 3 months and when u go thru the insurance they force ya to get them denied the claims stating no moisture when the mold is proof of moisture. One family with a new baby due ne day is now out furniture and so is another family. And all the place can say is to contact the insurance and not help at all. DO NOT GO HERE ESPECIALLY WITH FURNITURE! If it's temp controlled mold shouldn't happen no matter what🙌 they must not have built the units well and moisture is getting in

I was given a different price than what was quoted to me over the phone after I showed up to get my unit. They wouldn’t give me the discount they originally said bc I requested a bigger unit than why the man over the phone recommended to me. After moving my stuff inside I showed up one night and the side door to the stairway was wide open. Also I was able to pull the sliding doors wide open without entering a pin code, thankfully my unit is not on the first floor! There’s a fairly large pipe that runs thru my unit that prohibits me from placing anything all the way against the back wall of my unit so there is about 6 inches of space that is unused, that I am paying for. Last but not least, I was told they can and will raise my rate (at whatever amount they desire)at least once with only a 30 day notice at any point during the time I have my storage. What kind of scam is that?? The upside,.. they give you a bottled water upon signing your paper. Gee thanks,

Donnie was very friendly and nice. Showed me several units and answered all my questions.

They could fix the elevator and door

New, and very clean facility. Management was very informative, polite and professional. As far as indoor climate controlled storage, it's the best in the area.

Excellent service, very secure unit. All climate controlled, and varying sizes from 5x5 to 10x20. Need security code to even enter building, need security code to access elevator, and your code only grants access to the floor of your unit. I wish it was a 24 hour facility (the security in place is more than sufficient for this), but that is really the only drawback. Hours as they stand are more than reasonable. Definitely recommend.

Clean, secure.....great place for my storage needs

Really friendly staff and great facility! Very clean and convenient.

Very friendly and accommodating staff. Pointed out specifics to units that I would have missed that affected my decision on which unit to pick.

So far I am not impressed. Was given a code that does not work and can’t get in. What good is it to have a storage unit but not be able to access it. Loaded up a car load and now have to take it back to my house because no one is around.

are yo hiring

Patsea Chema has been MORE than helpful. She is the only reason I have kept my business with CubeSmart. The DM, Monica, is the main reason I wanted to change storage facilities. If you have any concerns or issues, contact Patsea. She is friendly, helpful, and KIND to her customers. I did not change facilities because of Patsea. She shows compassion for her customers! Thank you Patsea!