Public Storage Self-Storage Units at 484 Sunrise Hwy, Rockville Centre, NY

Mark was an amazing help with my rental!

If there’s a power outage, there’s no way of getting into your unit. I am totally screwed. I need to get into my unit tonight and of course no one‘s ever available to answer the phone or even the front door the amount they charge each month for their storage units!!! this is absolutely unacceptable!!! I’m screwed and I am very upset. No freight elevator? But of course, how would we know because no one answers the phone! It could be 1pm still no answer!!! I need a storage company that’s open at least 9-5 with a manager that actually picks up the phone!!!! Poor business practice!!!

Mark was a great help with renting my unit!

Mark helped us out today and he was super quick and efficient! Answered all the questions we had and felt comfortable choosing public storage to store our valuables!

I could not remember my code so the manager mark helped me download the app on my new phone. Highly recommend public storage!

AppeRs go be clean and rodent free.

Had a great experience storing my shipping items at this location. Mark was extremely courteous and professional.

Mark siempre me ayuda! Recomiendo a Public Storage

Mark was excellent! Very helpful, and kind and made our rental process seamless!

Mark was great made it quick to get the process done

Horrible customer service. Property management MIA. We were knocking on office door for an hour. Finally got help via website chat. Plus, conveniently located.

Mark was a great help making my rental fast and easy

If we have more Marks in every store, this world would be a better place to live. I would like to give him a big shoutout for all the help from the first time I walked in the store to helping me out with the right storage unit, he made the process such a breeze! Thank you Mark for all the hard work and your super amazing personality! pls keep it up and stay awesome!! 10 stars for you and more!

John help was very sufficient. Great customer service.

Mark was a great help with my online rental!

Mark era una gran ayuda

Valerie was very professional and knowledgeable. I appreciate the extra time she took with me during my intake process.

Moved into my unit today and Valerie was AMAZING!!! She was very patient, answered all my questions! Joara was also very infomative and they both made this process very smooth!!! Would HIGHLY RECOMMEND!!!

Just rented another unit after renting with Public Storage over a year ago, and Mark was a great help!

Mark helped me make the rental process quick and easy!

Great customer service from John....

John was very helpful with my situation Thank you very much.

Mark was amazing! He helped me add a 2nd unit to my account when I had more items to store!

John was very helpful with lowering my rent.

John was very helpful when answering my questions

Mark really was great with my rental!

Mark was great throughout the whole process. I would recommend public storage.

Very pleased with the facility. The manager mark was great to deal with, very helpful.

Mark was a great help during my rental!

Mark was a great help with my rental!

We are here doing some work for our customer. Place clean quite and the elevator is right next to loading dock ++ made our move smooth 👍

Mark was a great help with my rental

Company is a complete scam. They will get you in w a low rate and then constantly raise your price. Mine has doubled in 4 years. Dealing w customer service is a nightmare. They advertise units at half the price on paying.

Mark was an amazing help with my rental.

Great service! Mark was one of the most helpful people I’ve dealt with in my years renting here! Will definitely recommend!

Mark and Jesse are just FANTASTIC and absolutely professional. They made my day!

I worked with Anthony who was absolutely phenomenal. He was super courteous, accommodating and went above and beyond to address my situation. Anytime a question or problem arose, he assured everything was taken care of and all my needs were met. I gave 5 stars only because I couldn't give 10. Top notch service, I can't recommend higher.

Anthony was very helpful and informative.. thank you

Excellent service

This storage facility is awesome and Daniel, the representative, is outstanding and a true professional! Public Storage should recognize Daniel as a superb employee!

Jaciann was amazing, very nice, made sure i got all the proper information and pyshed for the discounted price. Oh cant forget she made me laugh also lol. Definitely deserves the 5 stars

Mark was incredibly helpful!

Clean place. Great hospitality

Rockville Centre Public Storage clean however they raised the price without notifying me claiming they did via the mail. They sent every other notification via email, why wasn't the notification copied like my entire transaction history be sent to my Email. Also they charge you perforated price at the beginning if you start in the middle of the month. However this is not extended to them when you're leaving. It very dark and lonely spot at night. Ladies walk with company And finally they seem like every other company to make a kill on customers like some are doing claiming inflation.

Very courteous manager helped get me set up quickly. The site has easy access next to sunrise highway. The site is completely air conditioned and clean. The elevators are modern and automatic. There are not many parking spots available, but that is likely expected at a storage site.

Good. Clean..easy to use..not to busy ..

I'm a bit embarrassed to confess that I'm somewhat of a storage expert, renting four different units in two different states. This facility checks all of the boxes. It's clean and well cared for, genuinely climate controlled, safe area, three loading bays, plenty of carts waiting for you outside the large reliable elevator, and it's even walkable to the LIRR. Daniel was kind enough to show me one of the units and give me a tour of the facility before I decided to rent a space. Highly recommend.

TJ was Excellent on providing all information at public storage in Rockville Centre very Professional on my Service. Thank You Ms.Collins

Rockville Centre Public Storage Rocks! Great , great customers service! Danielle was awesome such detailed explanation about the storage units and what it offers. Very dedicated kept me in mind with call backs and offered me the right things I needed for my packing needs. Came out with a big smile and less worries about my move. Thank you su much great job! ☺️🥇

The best customer services that have been have for a long time. TJ/Daniel, thanks you so much

I have to say that I've never had any better customer service in any business than what I've received from day 1 from both T.J. Glenn & Daniel Hernandez! They've both gone absolutely over and above anything I could ever expect. BOTH ARE TRULY AMAZING!!!

I actually came into this location seeking advice for a small issue. Ironically, they are conveniently located 3 blocks from my mechanic. Daniel, Daniel, and TJ literally rose to the occasion and took exceptional care and totally resolved my problem. They are fast, efficient and personable. I highly recommend doing business with them .

I needed someplace to leave what we were able to save from from our building collapse late in the day. TJ and Daniel sped us through the sign up process and we're the bright spot on a dismal day. Thanks!

Tj made it quick and easy

I would like to thank TJ and Daniel for their professional and quick assistance in finding a storage room for my daughter . You guys are great!

Went in looking for the perfect unit to store some old belongings of mine and Tj was such a great help. He was very helpful, knowledgeable and patient. Every time I would ask a question, he did not hesitate to answer and made sure I understood everything clearly. Will definitely recommend! Thank you Tj :)

From my father who rented a unit: It was a wonderful experience to do business with you. Kim and Jaci-Ann were professional in their approach, knowledgeable, focused and their customer service was of a high standard. Thank you.

Kim was absolutely amazing she was extremely patient with me and offered great advice on which unit would be best for me. She was very sweet ,helpful, super attentive and personable. 10/10 recommend this location if you are looking for a place to store your belongings.

Kim has the best customer service. I enjoyed rented my storage unit with Kim. She is very very nice.

Kim is very knowledgeable, professional, and exhibits great customer service

Staff was very helpful

Want to say a huge Thank You to Jaciann for going above and beyond for my parents, being patient with them. My mother doesn’t really get along with many she couldn’t stop raving about how nice and friendly Jaciann was to them. She explained everything from beginning to start. Definitely made their experience warm.

Typical storage place but very clean

Do yourself a favor and find another place. Terrible experience and they just raise the price out of nowhere. Too many other good places around...and try to get get a call back

jaciann was very sweet and very helpful. Made everything so easy for me to check in and move into my rental!

PROFESSIONAL, FRIENDLY AND THEY HAVE WHAT YOU NEED

The in person staff was great. Especially Jenn. Appreciative of the care and humanity she showed when moving. The staff was helpful and courteous and the location was clean and easy to access. I wish the corporate office, showed as much care as this local staff. We are in a pandemic. A lot of businesses are closed. Jobs are being lost but the corporate office showed no grace on increased pricing and getting items in and out of storage. No prorated options, so hope your moving plans match their calendar. The 4-star is in support of the local team. Thank you.

Jenna was amazing. Got me in and out in 5 mins! Much needed on this rainy day

Courteous employees, Great location, clean and easy access to storage units

This was my first storage room ever. I needed the space to make room for cleaning the house of 20 years worth of my collections. The 10x10 worked for my needs. I was impressed by the cleanliness of the entire area that I saw, as well as always feeling my stuff and myself were safe inside. Jenna made check out silmple and friendly. She is as pleasant as a person could be. Public Storage is lucky to have her . Even behind the mask, I could see her smile

Amazing storage with nice service and friendly stuff!!!

Great staff, informing customers how to store items and it’s a clean environment. Tyana is amazing, she made sure i was good and was very soft spoken with me.

Horrible customer service. Just paid my bill 1 and a half weeks ago and they are trying to debit my card for another $226. Called corporate was told there was a mistake made by the property and that they would fix it. Reached out to the property manager days ago no response. I will be moving to a new storage place the end of this month.

Great staff . Very professional.

Great Customer Service {+1)_855'485{0407} NO NONSENSE and GREAT SOLUTION!!!

I came in to the store and was immediately greeted by Odalis. She was very nice and helpful. I had some concerns regarding my storage unit but Odalis answered all my questions in a very assuring and professional manner. I greatly recommend this facility to all my friends and family.

Tyanna is super friendly and helpful. Very knowledgeable. 💯🤙

I'm was impressed with the attendant, very polite, educated and bilingual. I didn't expect that kind of service!!

The staff is super friendly and helpful. Very knowledgeable. Odalis the store manager she explained everything in detail with a super friendly energy. I highly recommend this storage facility for you next storage needs. No hassles and a detail explanation. Thank you Odalis you were great!!

Odalis T. Is amazing!!!

The cameras are all fake

Odelis was super helpful and very informative with everything. This was my first experience with public storage.

Kevin helped with doors when we had rough time

Came to this public storage and Odalis was amazing! She helped with everything that I needed, her personality is great which helps with winning new customers ! thank you again, really happy with the service and the other workers as well.

Odalis me atendio súper bien es muy amable , muchas gracias por todo.

They charged me 2 months' rent when I told them I only need the unit for a month and refused to refund. The ramp in the back is impossible to use dolleys on.

Came to this storage and Tyanna was very helpful. She was efficient, professional and very kind. 5 stars to this storage and employee for helping me with my needs and keeping things as simple as possible for me. Will continue doing business

my experience with this public storage was great due to their customer services of odalis was outstanding and very caring of my needs to get me the proper storage unit i needed thank you very much.

Tonya has the best customer service skills ever. I literally reserved my unit today and she called and confirmed that the unit was ready and available. She was exceptional.

The check-in and explanation of services provided, and a tour of the facility was handled by Tonya. Great location and staff. I highly recommend this location. Thank you Tonya for making the experience informative and enjoyable.

Tonya was very helpful from the first day that we got here and we really appreciate her being helpful every step of the way. This is a great facility and I would highly recommend that everyone uses this company.

Tonya was an absolute delight and very efficient. I would recommend public storage

I made reservation and received my unit the same at a great price .The staff was great and gave me excellent service .Very clean building.

Tonya is a awesome assets to ur business

I came into the facility @ RVC Sunrise Highway to pay my bill and upgrade my unit I met with Tonya .She was very patient,kind,and funny. It was a very pleasant experience .I recommend this facility it was very clean .🙂

Odalis was a pleasure to work with. She answered all of our questions, and was very thorough explaining the contract and fees. The building is clean and safe. Definitely recommend this location!!

Tonya was very pleasant and gave me very good service! I loved it

Thank you so much for all the help Odalis and Tonya you guys rock!

When my parents passed away 1 year apart from each other March 2018- March 2019 Daniel Supervisor , Odalis, and Tonya the Public Storage Team were so supportive & patient, when I had to clean out their unit for 15 years full of childhood articles that couldn't be replaced, important documents, and antiques plus. It was very overwhelming and emotional because they never brought to me to see what they accumulated. ( Knowing if I saw it I would've helped then when they were living get rid of things they didn't need.) It took me 12 days with help from husband ,my son ,Godson their girlfriends & two Junk Trucks for removal. Thank you again to Public Storage .

Odalis was amazing! She stayed later than what she was scheduled to, to assist me. She did not rush when explaining things and walked me through all that I needed. She was attentive, enthusiastic and foreword thinking. Definitely would recommend her for any prospective storager.

Rick was very helpful. Got us all set up quickly and efficiently.

Today was an excellent day. Odalis was very helpful and got me feeling at home. She was very helpful in products that I needed and would recommend everyone here. I give odalis 5 stars

The service was awesome! Laquana and Jenna were very helpful and very entertaining. They explained everything as clear as day. Took away all my worries of dealing with public storage.

Me and my brother came to rent a unit well mostly my brother and laquana & jenna was so wonderful it seems like I wanted to rent a unit but to say they did a great job keep up the work ladies

Rick was very thorough and helped make our moving experience easy and stress free! Five star service!

Tabatha and Rick are a top notch team! Pleasant, thorough and efficient!

Rick helped us .He is a wonderful person.It was really easy with hid help.

Rick was an outstanding sales guy...greatly appreciated all his time with me.

Rick was wonderful very helpful and knowledgeable on any questions or concerns I had.

Very polite and helpful, highly recommend Ricks services!

Rick on site was absolutely MORE THAN HELPFUL, answering each and every question I threw at him. He walked me around the facility, showing me how to access the unit, the building, the transport dollies if needed. Every small detail was addressed. He took more time than I'm sure others need but was gracious, courteous and extremely professional. I actually came back a couple hours later to put some items in my unit and he again walked me through everything. Great young man!!!

Rick was very helpful and kind. answered all questions efficiently and thoroughly. got through the process very quick with no complications.

Rick is great! He was patient and accommodating with us. Even though it was almost time to close, we never felt being rushed.

Super helpful and quick! Very convenient to check in!

Rick was very helpful and polite. My service was fast and he made sure I understood all I needed to know. Will always do business

Rick was very kind and helpful. He made signing up for my storage unit very easy and quick. He’s also very knowledgeable.

stoped i'm for some boxes and thought the customer service was excellent. staff was friendly polite.

Great place! Tabatha was so helpful and nice and provided the best customer service!

Camille was very helpful her customer service was very appreciated...

I was told about Public Storage from a friend. The staff was helpful and answered all my questions. They also have a great selection of packing supplies!

Service in good

Camille and Tabatha were great.

Prices are too high.

Tabatha was very helpful and efficient in processing my lease for the storage unit. She provided me with thorough information as to where and how to load my items into the storage unit. The unit is clean and bright. I highly recommend this storage facility to my friends and family.

My experience here at public storage in Rockville center was great. I was greeted with smiles from the moment I walked in from Camille and Leslie. They helped me get in and out quickly. Thanks guys. Hope to you the two of you again when I return.

Tabatha was awesome! Customer service set me up over the phone with an expensive unit I didn’t need but Tab was very transparent and informative. She helped me pick the best storage unit for my needs and at the most cost efficient price ! Thanks Tab #GiveThisGalARaise

Was okay when I had it but after a few months they raised the fee $17 pissed me off so I left

Would 100% recommend, the property manager was extremely cooperative and knowledgeable! Great place and great service!!

Great place! Leslie and Tabatha were so helpful and nice and provided the best customer service! Would come back again :)

BEST COSTUMER SERVICE!! Tabatha was extremely nice and I didn’t struggle one bit, thank you!!

Great service and great people!

A great storage place with friendly staff.

Tabatha was amazing best place on the planet to store anything

Experience was very good and fast

Awesome staff, clean facility I have been looking for someplace to store my personal items and after a chance conversation with the property manager I am sold on this site

I entered into a month-to-month contract in December with this facility at an agreed upon price. After I incurred the expense of moving all of my items into the facility and paying their fees on time every month, they increased my monthly fee by 12% due to "market". This is exactly SIX MONTHS after moving in. I called and spoke to them about this and their only response is that it is within their rights to increase the rates on any given month at any time period. They also noted that they cannot possibly inform the consumer of everything that's in the contract the consumer is signing. Unless you have the ability to absorb a 12% rent increase month over month (who knows how often?!?), DO NOT RENT HERE. I was told to visit the storage facility to discuss further. I have not yet done this but plan to over the weekend.

Helpful staff with a great selection on packing items. Facility is clean and well lit.

If i could give 10 stars i would, Taylor was my representative and I really did receive 110% of effort with answering any questions i had and made the renting process a breeze! This was my first stop when searching for a storage facility and i didn't have to do any more. I really appreciated the excellent customer service provided to me at the time of renting and i'm looking forward to moving in within the next few days. Highly Recommended!

we went to this location to pick a storage room and Taylor was well informed about services offered and was able to help us make our decision to rent a room he re at Public Storage. thank you Taylor.

LaToya was great!! Give her a raise! Quick and painless even though the suits were lurking.

Every representative has been excellent. LaToya made my experience outstanding.She was courteous,helpful and a pleasure.

Taylor was extremely helpful and knowledgeable. She made the experience quite easy.

It was quick and easy, Latoya was awesome she was so helpful, she made the experience wonderful

The staff at this Public Storage is very helpful, especially LaToya. She walked me through everything I needed or might have needed for my storage needs. If you happen to get a unit at the Rockville Center office, ask for LaToya!

This was the easiest part of moving. I was helped by Taylor, and she was amazing. She walked me through the whole process and was so knowledgeable and helpful. I will def reckoned this place to my friends and family. And I'm going to send everyone to Taylor. My only complaint is that she wasn't making commission. Apparently Public storage use to give their employees commission and they stopped it, I'm sure to increase profitability, but Taylor and everyone hired after they stopped it got screwed. She wasn't even upset about it and she was reluctant to give me the info. But that really booths me bc I know she's the ideal employee who is there day in and out, always with a smile on her face. And awesome employees like that need to be rewarded for their efforts. More that an hourly rate.

Taylor and Latoya were so friendly and helpful!!

LaToya was great!! She took her time and explain everything to me. I am very happy!

Latoya was a great help

Want to rent a hand truck with runners and straps for 2 hours how much as well

Taylor was outstanding in helping me with all my storage needs.

The move in process was so easy and Taylor was very helpful - we were in and out in 20 minutes!

Taylor was awesome! Made it easy and was really friendly

Taylor is the best, really helped me through the process

The property manager, Taylor, was a pleasure to deal with. Excellent to deal with.

My startup online luxury clothing company has seen the garment business evolve in just a short amount of time. Brands that were once the hot cheerleader at school can now be equated to the annoying uncle you invite to thanksgiving each year because he reminds you "you'll be sorry when I'm gone." So needless to say, a lot of our garments are now outdated and burning this many clothes I'm sure is a felony somewhere, so a storage place we needed. Several places we visited but only one matched what we needed-affordable housing with great customer service, and thanks to the property manager Taylor--we found just that.

Excellent helpful people, Taylor accommodated all my needs:)

So so helpful! The office people always nice and always smiling!

TJ was a huge help. Made our check in very easy

Very good service, Erica and Taylor made it very interesting, I enjoyed my day because of them!

Great service and clean location

I dealt with the Manager on Duty Ms. Taylor Krieger and she was very sweet & professional and she handled all of my questions & concerns in a timely manner. I would recommend anyone in dealing with this public Storage because of the great Customer Service I received from the Manager Taylor.

Great customer service.!

Clean, spacious, professional unit and the manager, Taylor was extremely helpful and thoughtful and clear and courteous and I would recommend this space to all of my friends. Taylor and Public Storage ROCKS!!

Clean space, nice lighting, Taylor the property manager was behind the desk and really helped us out.

Never any parking and the carts are always taken

Gianni was very helpful, informative and kind. I was greeted with a smile. This site was clean and organized.

Came in to the public storage I was greeted as soon as I walk in and the young man Daniel was real professional he answered all my questions. He made me feel comfortable. I would definitely recommend this place to my friends

TJ was extremely helpful, kind, and professional. Clean and neat space. Company charges full month even if you only need a week or so into the next month, boo!

Worked with Daniel...great experience and great unit. Clean, climate controlled...best in Rockville center. Find Daniel...great experience

Great service by Daniel. 👍🏻👍🏻

Gianni was very helpful and answered all my questions!

The office and storage areas were clean and well maintained. Customer service was outstanding, both Gianna and Dakeem both took care of me and understood my needs. Both were very thorough going over all aspects of the contract and operation of the facilities. Job well done!

Gianni was great

GIANNI WAS WONDERFUL. Very,very helpful. Answer all question before I could even ask them. She ensure I knew how to get around the property and how to work the locks. She also was proactive with ensuring i still wanted my unit. Thank you GIANNI for great customer service.

Give them 4stars...excellent..a satisfied customer for 10 mths...yay...

I came in to make a payment. Gianni was so helpful. I was interested in moving into a bigger storage unit. She was very knowledgeable. I would recommend everyone to this location. This location is very clean and the employees are very friendly. Thank you gianni for great customer service.

Very easy and pleasant experience. Gianni was very helpful and specific with information and answers to questions. She made sure I understood everything, and double checked that I had all my info set before I left. Its nice to deal with someone with a smile and a sense of humor. I've gone a few times now and its an easy experience. No issues getting in or using a trolley either. The automatic sensor lights are a nice touch too.

Gianni was very helpful. Great service and would definitely recommend!

Awesome service Shakir

Amazing Service !!!! The Girls name was Keri, I recommend you get more employees with such an amazing additude as this girl!! looking forward to future business with your company

Shameka has been very knowledgeable of all services and lovely person to speak to.

Very clean , reasonable pricing , Keyanna & Gianni make a great team they were so helpful !

The customer service was great. Shameka is very welcoming and helped me with my issue

Catherine was super friendly and answered all of my questions.

Catherine was very nice and helpful and smart wonderful worker

I currently have storage their and the two ladies at the deck awesome!!! Clean building...i feel so safe with my stuff their⭐⭐⭐⭐⭐

Catherine was very helpful gave a great and easy tour of the storage facility by far the best best customer service i received! thank you soo much

Chris and Caroline were excellent in helping me obtain the right space. Also, they are very knowledgeable in all aspects of storage needs. Thank you

The 5 Star rating is based on staff. CAROLINA was exceptionally understanding and supportive. She reviewed unit options and went the "extra mile" to make sure I had a unit that fit my needs. The facility is clean and maintained. However, several doors stick and do not lock themselves upon closing. Additionally, they have a VERY limited system for borrowing carts to move your storage items.

Carolina was such a great helper. Thanks so much!!

This facility is very clean and well run. Very happy with my rental and the management team.

Carolina was AMAZING I have been a customer for a few years.I got a call about a concern about my space Carolina was the only person to go and take the time and go and ensure my space was ok I am not in town and she took a very big lode off my shoulders. I would really recommend Carolina customer service to anyone she is great.

Super friendly! Catherine is great for us in and out quickly!

Catherine is AMAZING! Seriously, after being led around in circles by corporate customer services... she got me back on the right track and fixed everything within minutes! Both Catherine and Lisa are courteous, helpful and welcoming. I am very appreciative to have them supporting customers. If it was up to their corporate services, I would no longer be a customer there.

Went to pay a late payment due to my bank dropping my auto payments when they went thru an upgrade. Catherine was so helpful in getting my wife and I connected with the main office to get the late penalty removed. Catherine is a pleasant personable young lady who didn't hesitate to offer her help.

The check-in and explanation of services was handled very well by the staff. Catherine and Lisa were very professional and courteous. I would recommend this location for use, whether for short or long term storage.

Catherine was a great help and very friendly!

Love this place, hospitality is great. Staff is friendly. I would recommend this place to anybody looking for a great storage experience.

I walked in to inquire about a unit and was helped right away by Catherine ,she was very knowledgeable and polite.

Catherine was very nice and helpful! Keep up the good work!

Great customer service, very friendly stafff.

The facility in rockville centre is very nice and accommodating. Catherine helped my wife and i sign up for a space, she was educated and helpful and made the sign up transaction very easy.

Catherine helped us move in the other day, she was super friendly and helpful when it came to finding and using the storage unit.

Had a great experience with Public Storage, the staff was very helpful which made the all around move a lot easier. The space is working well so far, and the building is great and clean. Thank you again to everyone at this location.

I am renting a storage unit from them and I have had it for about 3years now. Recently they put new doors on there units and gave me my new keys. When I went to my unit to go through it one weekend after taking time off from work and my daughter and son in law too. I couldn't get into it cause the keys wouldn't work and got upset and contracted the manger but nothing was really done expect they changed the locks but didn't compensate me at all even though they have steadily b...een increasing their rent. Even though previously I had a issue with some rodents and had to use some poison and haven't been able to see what damage was cause I haven't been able to get into my storage unit once again. For the second time I took sometime off and my daughter and I went to go get into my storage unit and once again I could not get into my storage unit and it was the same issue the keys. This time I raised hell and once again nothing was done. I emailed the manger and left a message also. No reply back from email and he didn't even try to compensate me for the fact that this continues to happen. I have health issues which most of the time keeps me from being able to hold a phone so I do alot of emails and texting cause its easier for me. I feel I have been ripped off and taking advantage of by them and the outrages price they charge I should be able to get into my unit when I need too. So think twice before storing with them!!!!!!! See more

I liked that there was a promotion that saved me some money on the time my stuff was in storage in between movings. The staff was helpful and understanding. It was a big plus.

Tabatha is a star....all the workers are good and polite but Tabatha stands out....always friendly and helpful....feel like a friend

Tabatha was professional and organized. My experience with renting a Public Storage unit was easy and quick. I highly recommend anyone that needs a storage unit to use Public Storage, because your items will be in a clean and secure facility.

Came in today and jasmine and dakeena were very friendly and helpful , they made me feel great safe and comfortable about renting the unit . The best customer service

Tabatha was GREAT!!! Professional, helpful, friendly. Facility clean and accessible. My only suggestion would be more trolleys.

I was helped by Tabatha. She is great! Very friendly and very helpful. The building is clean and dry, and the rate is affordable. I got a 5x10 unit and it easily fits all of my stuff from a one bedroom apartment. Reserving by the phone was quick and easy. Conveniently located near the LIRR.

Tabatha was the best. She's always so Helpful and professional. I would reccpmend storing at this facility. SHE ROCKS

Great place to store! The facility has a large bay and elevator, which made moving in nice and easy. The girls at the front desk were very helpful and answered all my question. Thank you again

Brenda was a great help. She took the time to show me several units so that we can located the one closest to the elevator... She is very knowledgeable of all products and the unit locations... Very friendly and out going. I had reserved a unit but it was not at the right location close to the elevator.. She helped me find one perfect size and next to the elevator. I will definitely recommend the place....

Hi just came from the property! Brenda helped me! She was wonderful!! Really helpful and friendly!! She helped me move in and with the carts! Made it a pleasure to store my items here!!!

I went in to there to buy a few boxes Maria was helpful she asked what I needed the boxes for I told her I was moving she suggested a storage to help me out with the transistion. I will definitely look into getting a space from Maria

Tabatha and Dakeena were great. We made multiple visits to the location to review the spaces against others. Ultimately we ended up reserving the location online, but when the space we reserved was found to have an obstruction in it (an entire building column through the middle of the room), they were ahead of the game and took the initiative to change us to a better room at the same cost. We are very grateful :) Thanks!

Great service, fast and reliable. Set up a storage unit online and manage everything through the website. The unit itself was clean, easy to access. The manager was friendly and the whole thing was easy to set up, access and complete the transaction. Shop is also well stocked with boxes, tape etc. Can highly recommend.

Tabatha was knowledgeable and helpful. So far so good.

Fernanda was great, it was a pleasure and I hope all of your employee are as nice as her

I have a couple of storage bins in Florida but I always come to this location to make the my payments, Tabatha and Carolin are wonderful and always very friendly and helpful. I would recommend this location for anyone looking for convenient place to put their items or even make a simple payment.

Great customer service! Thank you Maria and Kate!

Very pleasant experience with Carolina and Dakeena. Very easy and detailed.

good service as expected😀

I have been with Public Storage for a few months now and the staff and building are great. The building is kept clean with excellent hours and the two young ladies at the counter are always very helpful. Public Storage has made my storage experience very easy and safe, I would recommend this location to anyone looking for storage.

I was referred to Public Storage by a friend when she heard I was moving. Tabatha and Dakeena were very knowledgable and informative and helped me feel confident in my decision to rent at this location. I would definitely recommend Public Storage to anyone looking for a safe, and friendly staff to trust with their belongings.

Good customer service tabatha was very helpfull

I used this place 2 years ago. I reserved a unit online and when I showed up with my own lock, they tried to sell me another with the logic that if both locks were on, then they couldn't padlock the unit if I ever failed to pay my rent (LOL). Yes, they were trying to have me buy a lock from them with the pretext that I could potentially fail to pay my rent. I told them that I only needed to use the unit for exactly one month. Since I first moved in in the middle of the month, they decided to charge me for one and a half months' rent. I found this out later on after my credit card had already been charged. When I brought this to the attention of the manager there, he refused to partially refund me a half month's rent even though I had already moved out. This was especially galling since he was the one I had spoken to about only needing the unit for 4 weeks. While its location on Sunrise Hwy is convenient, you have to enter through the rear entrance, which has no parking lot. The loading area in the rear only fits two cars and is covered with pigeon excrement. Not only that, but the loading entrance is on a sharp incline, meaning that if you had to use a dolly to carry stuff, you would need someone to hold it while you can enter your code. The doors close too quickly if you were entering alone. One time, after punching in my code, I had to chase the dolly down an incline and it narrowly avoided hitting someone else's car! Between the poorly built facility and management's bad attitude, I'd recommend using the other facility in Rockville Centre.

Best service around, clean and convienant. ( Fernanda dakeena) were very helpful and knowledgeable

Tabatha, Fernada& Date en a threw of the best agents I had the pleasure of doing business with. Wish all Public Storage employees are are as knowledgeable and helpful as they were to me

I walked in on July 31, 2014 with a reservation I made online for a 5 x 10 unit. Two young ladies at the desk both friendly. I believe Cristina? showed me the unit. I suspected it might be too small, but money is tight. I asked to see a bigger one. After she wrote all the paperwork and I signed - I started to move a few things into it. And realized it would be too small. She very patiently rewrote the paperwork for the bigger one. In addition the public storage site took a larger payment from me that was scheduled - in error. When I called I again spoke with Cristina. Who assured me that she would speak to her boss. After a few days that extra payment was credited back to me. I don't remember the name of the young lady who worked alongside Cristina on 7/31- but she was also very pleasant. This public storage site is very well represented with these 2 young ladies.

Customer service was great! I was explained everything thoroughly and I'm happy with what I'm getting.

Stopped into public storage, service was prompt and excellent. Friendly staff and very helpful. Deff would recommend this location for anyone who is interested in moving!

Great service

Great service and clean place. Was helped by Fernanda and Tabatha. Definately recommendable and reliable.

Ms Taabaha was very professional in assisting me for my storage.

It was an excellent experience with tabitha! She is very efficient!

Cressi/tabatha/Carolina great team work and excellent storage units

Tabatha, Jorge and Ashley were very helpful and this place is clean perfect for storage.

Jorge and Tabatha were amazing from beginning to end ! Thanks for the merchandise suggestions !

Super friendly. Very clean well lit facility.

I was really impressed with the efficiency of the process and the quality of the facilities.

Ashley and Tabatha were simply excellent. The customer service I received from them was truly refreshing.

Great place! Tabitha was very friendly, knowledgeable, and efficient. We were finished in a very short amount of time, and left feeling secure in my decision of using Public Storage for my belongings. Will recommend to friends and family if given the opportunity.

Great experience with Tabitha and Carolina...very friendly and knowledgeable

PLACE IS A RIPOFF, JUST HAD A MAJOR FLOOD STILL WAITING TO BE COMPENSATED FOR MY LOSSES

Such great service! Thy were really speedy with everything and the lady helping me did a great job with making my unpacking into storage unit really efficient.

The facility is clean. The people at the service desk were very helpful. Ask for Tabitha when you arrive. She is pleasant and friendly. The price is reasonable, but no deals. The loading dock is easily accessible. There are dollies and hand trucks to help with the boxes and small stuff. There is an elevator.

Carolina and Tabitha were extremely helpful and courteous. Professional and very informative it was a pleasure doing business with them !!

I came to this location to make a payment and Tabatha and Steven were very helpful and friendly, I would recommend this location to anyone great customer service.

Great staff. Tabatha and Steven. Kept it simple yet thorough. Large loading area and carts aplenty. .

This is a very clean and safe location. The representatives are courteous and helpful. I received a voicemail message today and the property was closed by the Fire Marshalls. Has anyone heard anything about this?

The storage unit was very neat and clean. I was pleased with the counter person CRESSI she was very helpful and so sweet with making sure we got everything we needed

Cressi and Ashley are the best! Very knowledgable and helpful. Great personalities!!! The building was neat and clean. They explained how the building works and helped me with moving tips. I am very happy I stopped in there. I was only shopping around for prices.

Cressi was extremely friendly, helpful and efficient. It was a pleasure to use this service during a busy and stressful time.

Thought there was very good customee service Cressi and adis were ver helpful and answered every question would recomend to friends and family

I came in to rent a unit and was helped by Jerry and Ashley. They were great, very knowledgable. They helped me find the perfect sized unit. They have a great loading dock and The property was also very clean compared to others I've visited. I would highly recommend this property

Just leased our first Storage Container ever. You are lucky to have Adis as your Manager in Rockville Centre. He was professional, courteous, knowledgeable and friendly throughout the process. He answered all of my questions fully and clearly and offered whatever assistance we may need during our storage experience. Should anyone ask me for a good Storage facility, My answer will be The Rockville Centre Public Storage ! Also, if you need any packing or storage supplies - they have whatever you would need at reasonable prices.

Very easy sign up process, great loading dock that made loading and unloading very easy. All the employees are very nice and helpful and made me feel confident that my stuff was secure.

From the website to the facility my girlfriend and I have had a carefree experience. This by far was the simplest sign up I've done for anything in the last few years. The website is fantastic I locked my rate in through the website and went to the facility shortly after. As I was walking into the facility the associate was calling my phone to confirm when I was going to come in. From walking into the doors I was greeted with enthusiasm and smiles from both associates. Trini was extremely helpful showed us around the facility,took us to the storage was attentive in asking if this was going to fit all my needs and what types of items I would be storing. When returning to the front desk he went through all of the paperwork explained every detail and didn't rush through everything. It was so reassuring, I didn't feel like I was being rushed out. The other woman working with him (I wish I remembered her name) was so warming and I noticed how fantastic she greeted everyone on the phone. Needless to say everything was exceptional. This was truly by far the best customer service experience I have ever received. Trini really answered all of my questions and just was fantastic.

Transferred units made easy and trouble free! The agent was very helpful in finding the right size storage space for my needs...Pleasant experience! Cressi, you ROCK!!

Went to this facility and it was very clean and the representative that took care of me was very friendly and courteous. He explained everything that I needed to know and genuinely seemed concerned with my questions. I would refer this location to my friends and family.