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Public Storage Self-Storage Units at 925 Spring Road, Pelham, NY
Office Hours
Mon-Fri 9:30 AM - 6:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Car Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
Office Hours
Mon-Fri 9:30 AM - 6:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Car Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
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5'x5'Online only price$ 66/mo
Small 5'x5'- Upstairs/elevator
$ 66/mo $88Best Price Label
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5'x10'Online only price$ 85/mo
Small 5'x10'- Upstairs/elevator
$ 85/mo $113
Best Price Label
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5'x5'Online only price$ 87/mo
Small 5'x5'- Inside unit
- 1st Floor
$ 87/mo $116Best Price Label
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7.5'x10'Online only price$ 138/moMedium 7.5'x10'- Upstairs/elevator
$ 138/mo $184Best Price Label2 units left! -
8'x10'Online only price$ 142/mo
Medium 8'x10'- Upstairs/elevator
$ 142/mo $189Best Price Label
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10'x10'Online only price$ 164/mo
Medium 10'x10'- Upstairs/elevator
$ 164/mo $218
Best Price Label
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7.5'x10'Online only price$ 185/mo
Medium 7.5'x10'- Inside unit
- 1st Floor
$ 185/mo $247Best Price Label
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10'x10'Online only price$ 207/mo
Medium 10'x10'- Inside unit
- 1st Floor
$ 207/mo $276Best Price Label
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10'x15'Online only price$ 320/mo
Large 10'x15'- Inside unit
- 1st Floor
$ 320/mo $427Best Price Label
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10'x20'Online only price$ 420/moLarge 10'x20'- Inside unit
- 1st Floor
$ 420/mo $560Best Price Label1 unit left!
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Self-Storage Near Pelham
Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.
See what fits in different storage unit sizes
Pelham Storage Units Near Route 1, I-95
Tucked in the southwest corner where Route 1 meets the Hutchinson River Parkway, Pelham Public Storage offers a wide range of cheap self storage units.
This location offers a large selection of indoor storage units, accessible from an interior corridor, ranging from small to large. There are a limited number of outdoor storage units, as well as rental parking spaces for vehicle storage.
A manager lives on site at the property, which has keypad-code access to the storage areas.
It's a perfect storage location to stash gear for trips back and forth from Glen Island, whether it's a 5x5 unit for smaller items like hiking boots and backpacks, or storing fishing, kayaking and boating equipment in a 10x10 unit.
Local businesses up and down Boston Road can use a 10x20 unit to store extra office equipment or furniture, while families throughout Pelham Union Free School District can grab a 10x30 unit to store everything during a home remodel project.
This location is also easily accessible from Interstate 95 and the Bronx River Parkway.
A popular commuter hub, Pelham is a wonderful community encompassing a perfect mix of suburban and coastal life. Public Storage takes great pride in providing customers with exceptional self storage service.
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 268)
Heriberto gets five stars for exceptional profesionalism. Detailed explanation.
Heriberto tremendous customer service, helped me setup my app,very patient
I need a place to store my electric bicycle and charge it, can you help me with that?
Heriberto was extremely helpful and was super accommodating to my needs…. My guy is a real one
Great Service. Humberto was great!
Heriberto showed amazing expertise and professionalism in my experience with my visit
Doug was extremely helpful 🙂
Friendly Custumer service , took time to show me around the premises
Isaiah
Thank you Isaiah for your amazing service!
Thank you Isaiah for your help. You were great
Isaiah was great.
Thank you Isaiah for your help.
Thank you Isaiah for your help. You are one of a kind and your service was impeccable. Keep doing great things!
How lucky can a person be.. I walked in yesterday to announce move out date. Ms Denay was a pleasure, she was so helpful and went the extra way to help us on getting a mover.. we all need a little help at times and thank God for Denay..
Tiffany is very helpful and denay is also great
Isaiah is awesome when it comes to help wirh question and has been a grest help. Thumbs up Isaiah. Keep up the good work.
Herbert's was great awesome service
Isiah Gant was VERY HELPFUL
Isaiah Gant is the best. Very courteous, respectful and helpful. 😊👍🏾
I went in to ask some questions and had the pleasure of speaking with Isaiah who had a smile on his face when I walked in. His customer service is A1 and he answered all my questions with ease.
I'm not in need of storage at this time, but this storage place is highly recommended and the one I'll use when that time comes. I hear the Managment(Isaiah) at this location have great customer services skills and very professional.
George was very helpful feel very comfortable storing here
Had a wonderful experience here, great customer service! Great location!
Enjoy the shopping experience and enjoy the music all so .
Very helpful and kind
Public Storage has been the best location I have used this far. I feel comfortable at this site and the staff is very nice and helpful. Michelle has been very pleasant and professional.
Manager, Michelle, is extremely helpful and has a resolution to all questions and concerns. Location is convenient and there is always assistance, I’d give this location 10 stars if I could
Love this location. Easy to get to and easy to sign up!
Great experience here. The staff is very professional and so kind! She really went above and beyond for me. I asked a lot of questions and had some concerns but she answered everything so patiently. 100% recommend!
I went here a week ago to get access for my storage unit. Isaiah was very helpful and professional with helping me with any questions I had.
A special shout-out for Isaiah…he is so easy to work with and he knows what he is doing. Thank you for providing me with the necessary information I needed. Thank you again.
Isaiah was an amazing and informed property manager he is very efficient and thorough I really appreciated him breaking down everything for me, lease terms can get tricky and I definitely was so happy I had him to explain everything I needed to know! Keep up the good work
The public storage Manager isaiah is really helpful, great customer service always polite very eager to help me out, great employee 👍✅
I moved my things to this location because it's now close to my new place of residence. Manny (manager) took excellent care of storage needs and took time to give me clarity on proper storage tips! Great professionalism is something I do appreciate. He seems like a great asset to this location/the company. :)
My wife and I rent here. Isaiah was very helpful and accommodating. He went through the agreement and provided full transparency for us. Minimized all worry we had. Thank you!
Manny was a gentleman and very helpful. Thank you!
I received the best customer service I ever had by manny
Went into this location and had the pleasure of speaking with Manny about the process of opening a storage. Manny provided exceptional customer service and answered every one of my questions and went out of his way to make sure I was informed of all that I needed to know. Highly recommended!
Served me well for a few years. Only issue I had was my rent doubled over a few years. Happy I was on the second floor when they got flooded. New security measures are redundant and annoying
Excellence. And took good of my property wish the most for the business treated with care and concern. 👍
MANNY WAS GREAT
Thank you Manny ,Great customer service
I truly was Blessed! Manny helped me with the computer! He showed me what to do and has a great personality!!!
Manny was so helpful and the nicest guy. An asset to the company.
PROPERTY MANAGER JASMINE IS AWESOME! I had a last minute work emergency on the other side of the country that needed for me to physically go in to a Public Storage location to take care of it. What I needed to be done was complex and ridiculous and had to happen quickly. The property manager Jasmine went above and beyond to help me. She was kind, courteous, extremely professional, and took care of what we needed in a super fast and thorough manner. Yo Public Storage! Give Jasmine a raise. She is fantastic.
Jasmine was a big help today
Talked to Michelle and Manuel about a 10x15 and they explained to me how the moving process works and it was so simple. Thank you guys. 😊😊😊😊
Trish gave me the best service today she was exceptional and very professional, property easily accessible.
Trish and Antoinette was very helpful today with my move in also this location is the best very clean my second time around storing with you guys.
Paris and trish Ann were very helpful and made my move in experience easy and seamless.
5 stars. Nyjae was very nice & patient when it I asked about pricing, I asked her a million questions and she answered all of them! Very nice girl.
Trish and Paris was awesome with their customer service given to me, also Trish assisted me with downsizing my unit……Property is well kept and maintained.
Trish gave me the best service of all and the property was easy to maneuver and well clean
Trish was great highly recommend her.
Always good customer service. Wish they did weekly rent, as well. Would be more convenient for people.
Michelle was a great help today and very friendly , she did everything to accommodate us, I 💯 recommend !
Pelham is one of the best locations that I have been to, very helpful.
Michelle was great , she help set me up with everything i needed
Ok let me start my saying Michelle is bomb.com okurrrr. She is so professional when it comes to questions and things of that nature. Been with them for over a year now. thank god for Michelle & the other staffs.!!always give a courtesy call for my next payment. Will recommend at any given time😊
Michelle n Paris are awesome employees. Always very friendly n helpful
I was about to close out my unit and Michelle the Manager was SO helpful and so nice that I decided to stay in another unit that worked out much better for me.This is great place and I feel right at home here.THANK YOU MICHELLE. FOR EVERYTHING.
Thank you Michelle ! Answered all my questions
very helpful will recommend thanks
Absolutely the best! Michelle is the most attentive, understanding and professional! The service was prompt and helpful! It was clean, covid friendly , and I highly recommend it to anyone in the area !!
Such a clean property and helpful staff! Couldn’t ask for a better experience!
Amazing top notch staff, Michelle helped me with everything I needed. Would recommend to a friend in a heartbeat.
Great felicity. Super clean and great staff who were very informative !
Kim was really helpful with my move-in. I needed t transfer my space and it was super easy.
The service was great Michelle was really nice and awesome she's very dedicated to helping her customer's
Kim and Michelle were awesome. Thanks for all your help ladies.
Just rented a unit in this location yesterday. Shantell helped us out. Great customer service and very kind. Definitely recommend this place !
I am super happy & satisfied with the way this place is run...I will never leave this place, as long as Michelle & SHANTELL WORK HERE.
Not that you necessarily interact with a storage business on a regular basis, but service here is excellent.
Good
Excellent customer service, Michelle the sales person very helpful , friendly. Thank you for all your help Michelle!!!!
Great customer service and clean facility. Shantell was extremely helpful and very responsive
Michelle and George gave great service . The facility was nice and clean .
Great Service ! Will definitely return in the future.
Great place! Would highly suggest!
Christina is amazing she is very prompt on calling back after hearing the voicemail 5 star service all around
Every bit of rude and unreliable. Christina is every bit of misinformed on how to speak and deal with customers. They have gone up on our rent without notice and charged us after we vacated. Only use them for 6 months. Will never use their service again. BEWARE
The worst! We removed our items from the storage today and the floor inside the storage is wet and there is mold on several of our items including our headboard. Our items were only there for 4 weeks. The on site staff member and the manager (George) are caring oblivious to the fact that there is damage to my items and telling me to file a claim with my personal homeowner’s insurance. DO NOT store your items here!
I don't usually leave many comments but I felt the need to mention my experience with one of the staff members who made me day. Shantell deserves a raise posthaste, her service skills are impeccable and she went above and beyond to help my family out in a difficult situation. Public Storage needs more employees like Shantell.
I called this location to get info and quotes so I can store some of my personal items, the young woman Ms.Shantell was very helpful and recommended some merchandise that will help protect my stuff. She was very patient, kind & her customer service was top notch! I had a lot of questions because I have never used storage before and was a bit worried but she made me feel very secured with this location. She also took the time to help walk me through the E-rental process, I just really want to thank her very much for going Above and Beyond! 10 Stars for her!!
I've been using this Public Storage location for years, and the entire time, I have found it to be professionally operated, clean and secure: the perfect place to store treasured belongings. The staff are courteous and efficient, and thoughtful as well - they extend themselves and do their best to accommodate your needs. The owners are gracious, as well. Really, an ideal experience for this type of need. Highly recommended!
Excellent help
The staff is very nice. I was kind of in a jam and needed a place right away. There is NO 24 hr access and NO climate control-and you can tell by the faint musty odor. The rate was reasonable until the Jan billing cycle. Was notified end of November that my rate was going up over 30%. Every time I’m in the area and try to move out, I end up working and having no time to do so. I heard one of the office people on phone trying to get another customer a rate reduction and I asked for the attempt to be made. Got called today by regional manager and told there would be no consideration because it was my first increase(only had unit about 3 months) And that other units of the same size are being rented for more. I did not rent a unit based on what others are paying, I rented unit for the price I was quoted. What a way to do business. Completely disappointed.
No good. I needed a place to park handicapped van.
This place has seen big improvement since the new manager took over thanks for to staff and George for doing a great job
Very friendly staff.
How much do I need to pay the insurance in my storage unit
I would just like to say I will miss the staff at public storage in Pelham ny ,excellent staff very nice considerate helpful but I will not miss the bill thank you!
Purchased a storage room. Michelle was awesome in showing various spaces that will fit my needs. Extremely helpful and professional.
Michelle Bianka is a good help, and good manager....
Joe and Michelle were very friendly. Overall great experience 5 star!
The service was excellent. Looking forward to working with Michelle and stephanie in the future.
Good place to storage and Michelle on the front desk very pleasant person.
Michelle and Joe really helped my dad and I. Excellent customer service!
Bianka was very friendly and helpful
Michelle I rated you 5 stars because you were nice, pretty, and very respectful. Thank you for helping me with my storage.
Bianka was extremely helpful and provided great customer service. She was very patient and was able to answer all of my questions. Thank you again for all your help.
The experience was smooth and painless. The woman that helped me Bianka was very knowledgeable and professional. Her attitude and politeness was exceptional.
I had a nice experience at this location. The girls in the office, Bianka, Michelle, and Brianna were so helpful and friendly. The process was easy and fast.
Michelle in the office helped me , she's very friendly, made the whole space selection process really quick and easy . Quick tour , provides information and offers great moving products that the have for sale .
Michelle was lovely and made our rental process go quickly. She also showed us a smaller space to better fit my stuff for a cheaper price. Thank you fo me your help!
Michelle was fast and very knowledgeable. The place was clean and the service 5 star. Will recommend
Michelle was very nice and helpful. She made this process easy and fast. The location is very quiet and located close to highway
Michelle,and Bianka were very helpful ,and very polite made this move easy for me.
Prices are ridiculous
Love this facility very clean ,would definitely recommend. Michelle and Bianka were very knowledgeable & helpful !
Bianka Michelle and Amy had amazing customer service! 12 stars!!!!!
Bianka was super helpful and very friendly
I came in to make a payment Michelle and bianka very friendly, I like this public storage in Pelham !!!
I came in the store the other day because I was moving and needed a storage. The girls Bianka and Michelle was so nice , helpful and patient. I really appreciated that they took their time and answered every question I had with a smile on their face. I was already going through a rough day , but they definitely brought my day up . Thank you Pelman public storage.
Bianka was a delight to work with. Very friendly and efficient. Looking for a great storage. You don’t have to look any further!
Bianka was a great help! Gave us very helpful information and advice.
Ms. BIANCA, super helpful, All staff made the situation stress free, and provided great customer service.
Great people love this place michelle gave us the best customer experience we have had yet
Today I received exceptional customer service from Dionna . She is very knowledgeable manager .
My first time using public storage and it was a really quick and easy process. Signed up online and when I got there everything went very quick and easy. Michelle was the lady who helped me and was really awesome and quick which was great. She was very thorough with everything including showing the locker and explaining all the fees and everything. Very friendly and helpful and I would definitely recommend it. Really appreciate employees like Michelle who take the time and the patience to explain things while also having a great smile and attitude about it. Would definitely recommend
Michelle was awesome. Very friendly and the process was quick and simple.
Dionna, at Public Storage in Pelham NY, went out of her way to accommodate me so I could see the storage space and understand the options and terms of the lease. She is very capable and helpful. She clearly cares about her customers.
Love the extended hours
Donna Great customer service Thanks .....
Michelle was absolutely wonderful and a sweetheart. Michelle and her assistant walk me through everything step-by-step to make sure I fully understand everything they was very knowledgeable and that helps a lot. Those two ladies did a wonderful job thank you public storage for finding the right people for the right job
Loved it donna at the front desk was amazing I'll give this place a 10 thanks for the good wrk
The staff is very helpful and is open late (9pm).
After shopping around for an ideal storage unit. My wife and I came across Public Storage's sizing and pricing which was ideal for our situation. We jumped on the phone with a representative and he helped us find the best Public Storage location near us that would fit our exact needs. He found the perfect size unit on ground level and the best part is there was a special on the unit for $1 for the first month. After we made the reservation we went and visited the Public Storage facility and the property manager Michelle provided us with exceptional service. She explained everything thoroughly and clearly and even walked us around the facility so that we fully understood everything. Public Storage has proven to be a very professional establishment and we highly recommend anyone in need of storage to check out their facilities.
They were both very helpful
While we did not end up purchasing storage space here, the staff (we spoke with Michelle and Shineast) was very friendly and helpful!
Shineast & Michelle were absolutely wonderful customer service reps. Very friendly & assertive. Really appreciate for their help.
Michelle was very knowledgeable and courteous. The facility is clean and the process was very fast.
The minute I reserved the storage unit online at this location, the Manager - Michelle reached out immediately with such a warm welcome and eager to provide great customer service! The entire process was super easy and Michelle was so awesome!!
Donna was awesome would highly recommend to any one looking for storage thank you so much.
Michelle and Eli were both super helpful and accommodating. Great place and very convenient.
The best storage facility that I have used so far. The property is very secure and I like that it is tucked away off the main road. Michelle was very helpful and informative.
Great staff and nice sized rooms. I would've given 5 stars but I don't agree with raising rents on long term tenants every 3 months. The company LURES Customers with Promos and once moved in they IMMEDIATELY raise the rent 3 to 6 months later by almost $40......The PROMO you got coming in is being recouped with the Increase. Smh...Public Storage has to stop this Slicky Ricky Tactic.
Great location with an amazing staff. Thank you Michelle for all your help!!
She is awesome and very understanding! I would love to get her every time I have a situation! The wonderwoman is named Michelle
I came in and bought a tv box and tape to help protect my TV that I needed to ship and Michelle was more then helpful, not only did she help me select the items I would need but helped me put it together. She made my day so much easier since UPS was giving me a hard time. 5 stars!
What are the storage space options and rates please for a 8x7x6 ft space per month pl.
Spacious clean place. Shay was very nice and helpful.
Michelle is so awesome and knowledgeable
Very accommodating facility and Shay was very professional and helpful.
Michelle has to recognized for always keeping me aware and helpful. And Julissa always is as helpful as ever. Two thumbs up and 5⭐️
Julissa and Michelle were excellent! They were friendly and provided great customer service! I would definitely recommend this location to anyone looking for storage.
Michelle and julissa was helpful with whatever I needed anytime I come in.
My mother has a space here and every time we go there the building is so clean. The girl in the office Michelle always as a smile on her face when she sees us and always stops to check in and see how we are doing. She is so pleasant and makes us feel so comfortable storing our items there!
I recently switched storage facilities and found Public Storage. When myself and friend walked in we were greeted by Michelle the property manager. She showed us all of our options, gave us all the information on units and pricing. On move in day Michelle was there again to show us our space and how to gain entrance. I am grateful for all her help, guidance, information, ease and professionalism. Thank you again Michelle.
Good Place for Storage.
Omeisha was very knowledgeable and courteous. Excellent employee.
Great facility! Very clean. Julissa was so helpful! I'm the kind of person who asks a lot of questions. She never got annoyed and even gave some additional useful information.
Came in 2 weeks ago with my husband and he purchased a box tape and some bubble wrap the young employee named Rhea was very nice although we weren't renting she went out of her way to help us by letting us use her space to seal the box when she didn't have to and was just very friendly all around while we watched her deal with each customer that came in if we ever were considering renting we would definitely go back to this location .
Wonderful facility. Quiet, clean and secure. Michelle and Rhea are very pleasant and always helpful. The early to late access hours are also a plus. In my opinion, this is the best short term storage in this area.
Safe and secure with good customer service. Will definitely recommend.
Public storage excellent place to rent carla very nice great customer service very clean would recommend to friends and family great job carla keep up the good work
I went to public storage just to buy a few boxes and the service was excellent. Michelle and Rhea helped me choose the correct size box and even offered a promo! I will continue to return here for merchandise. Thanks girls!
They seem to be secure and well maintained but the original rates keep going up and up. They have plenty of storage with many different sizes of rooms on all floors. If the prices were not getting out of line they would be very good for security and convenience as well as location.
Julissa is the best she rocks made my moving smoothly
Michelle the manager, was so gracious and went out of her way to help me solve a problem immediately. Without her help my problem would have grown. She put me in touch with Alex and Gregg to solve my dilemma. all 3 are to be commended for their speedy service. Michelle, Alex and Gregg were great in solving my dilemma. Thanks to all-a happy long time customer!
Michelle was extremely professional and helpful to me. All of my answers and needs were met with no issues at all great experience overall. thanks again.
Michelle was great! She noticed that the promotional deal that I signed up for was going to expire before I signed my final paperwork and called me up to make sure I still got the rate. The whole process to sign up only took minutes. Quick and efficient!
Jannene L. was absolutely wonderful to my parents and I today. We were all smiles even as we left. A true pleasure to work with.
Michelle was awesome! Great experience!
Needs new carts
Great service and very helpful!!!! Jannere is amazing!!!
Jannene at storage # 21811 was very courteous and professional and made my move-in process very easy . I would definitely recommend " Public Storage " for great service and rates ... Thanks : Chris
Storage facility gets the job done but they keep jacking the prices up outpacing inflation and the rise in real estate......doesnt make sense
The manager is accomadating and VERY friendly!
I was helped by Michelle today and she was amazing. She was very knowledgeable, patient, and kind. I truly enjoyed my experience and would recommend this location to anyone who is looking for storage. I was completely satisfied with my service today.
Had the pleasure of working with Michelle and Blanca at this location. Very friendly and they know their business. I had tons of questions and they were able to assist me with them. Had a few laughs also! This is definitely a facility that you want to use for your storage needs!
when walking into public storage I wasn't too sure what I wanted or if I really was going to become a customer, but thanks to Michelle and Maxwell I was positive this was the institution to do business with. The two were very helpful and informative on the pricing and the storage unit that fit my needs. I am so happy to be doing business here and would recommend anybody else to do the same.
I came into this location last week with my wife to find information about renting a storage unit. Michelle was more then helpful and answered all the questions and concerns we had. We even ended up renting that day with Michelle because we felt no need to look elsewhere! Thank you Michelle!
My daughter reserved a space for me. When I arrived Michelle was helping a customer on the phone and, with a smile said she would be right with me. Michelle's customer service was beyond extraordinary. She took the time to answer my questions (and I had many) and helped me decide what moving products I may need for my move. She also had suggestions on what I could need. No questions were unanswered. She was very patient and pleasant and did not rush me through the tour. I found her site to be very clean. She even helped me to my car with my purchases. I've rented storage spaces before at different locations, but never have I had such a pleasant experience. BRAVO MICHELLE!!
I came in to find out information in regards to a rental unit due to me having to move within the next month. I have never been to a storage facility before. Michelle was extremely helpful and so knowledgeable. She eased my mind with where my items will be stored and answered all my questions. I'm definitely storing with public storage! I would highly recommend this location!
Very happy with this place. Michelle provided the nicest and knowledgeable customer service. Being from California and needing the storage in New York I was very grateful to find them. Absolutely recommending this to others as well.
The young lady Michelle rondinelli was so nice and very helpful she made my experience very easy thank you Michelle
I had an absolutely wonderful experience at this location. Michelle is very knowledgeable and helpful in helping you choose the best option for your needs!!
Getting a unit was fairly easy and smooth. Good and friendly customer service here. However, a few weeks ago, I went to drop off some very heavy items to my unit and there were no dollies/carts available. Normally there are about 5 in the loading area for customer use. My unit is on the second floor, so the cart was necessary. When I went to the front desk to ask the young lady for a cart, she told me there was nothing she could do because sometimes customers take the carts and lock them in their storage units. This is 100% Unacceptable! They are very upfront about charging a $250 fee if you throw things away in the dumpster out back. And they know who you are because they watch you on camera. Either this location needs to start charging people for locking up carts in their units, or charge everyone upfront for their own carts to be locked in your individual unit.
Went to public storage in Pelham to get some questions answered and the nice lady Michelle was very helpful and sweet! Will consider storing here!
Convenient, clean & affordable. What more can you ask for? Oh yeah, Yamiles. She provides great customer service with a smile. A+. Update 6/13/16: I just vacated my storage unit because I no longer need it. I lost my keys so Jessenia called the District Manager and he was here in no time. They did not charge me a fee to cut the lock (locksmith wanted $120). Jessenia was friendly and provided excellent customer service. A+ Thanks Again!
Crystal who I believe to be a new hire there was an excellent help! She was very professional and polite when assisting me with my husband and I's storage needs.
Very satisfied customer. Crystal was very polite, knowledgeable, and patient. Will highly recommend this place.
Professional , very clean and great service all around . Crystal is a great employee
Wonderful service at this location. The property manager Yamiles cleared up every question and concern I had without missing a beat.
Just recently got my storage unit here, amazing service from Yamiles, she walks you through everything you'll need to know and is very knowledgeable.
I store in public storage in Texas but I pay my bill in Pelham ny Yamiles always greets me with a smile she is very professional and nice I do recommend public storage for great service
Yamilles, was just awesome! very pleasant and knowledgably, A very professional experience..
I've been with them over 10yrs. I must say the help I received from Ms.Yamiles was absolutely the best,she was informative and knowledgeable. Iam greatful for her help...😊
great location -- convenient -- pleasant staff
Excellent service!
The reason why I like this place is the young lady that took care of me and my mother she was so helpful she did a wonderful job taking care of my mother and for that I am grateful she made everything easy for us for that I give her a five star
Easy sign up process, everything was explained in easy to understand terms. Yamiles was professional in every way
Service and all was very good
Wonderful service was given to me by the manager Yamiles! Very kind and helpful!
I was very pleased with the service I received. The Yamiles attendant was very helpful to me. Thanks!
excellent service and support, wonderful treatment!!!
The woman in the office yamilles was just awesome. I appreciated her patience with me and my kids she showed me two sizes that would have been great just wish public storage had lower rates. Thank you for great service
This facility is not as new as many of the other storage facilities, but Yamiles is very helpful and knowledgeable. I hope she is treated with the same respect that she shows to her customers. She made the process of setting up my space far easier than other storage facilities in the area.
The girls at this location are awesome. If you are looking for storage come here, they will take care of you! Thanks for the great customer service ladies !
I've been here for years. Lissa & Jasmine are amazing! Always courteous,friendly & helpful.
I went to this facility to view a space, let me start off by saying the woman who greeted me in the office Jasmine was very welcoming. She showed me the facility which was clean and how to use the gate which is a nice feature. The space was great and she also told me how to pack my room. When I came downstairs jasmine and her coworker Lissa explained the importance of the boxes and went over their promotions. These ladies are great and I would recommend this facility to everyone!
Great clean facility and good hours to come and go as you please. The price was good especially if you book online. Save some cash
lissa she the best ,when she comes to customers service ,I have a bin there already and I tell my friends about this place' its #1. the facility is always clean and the access hours are good because I work. so far my experience here is very good. I appreciate this place thanks.
I gave it 4 stars because we haven't moved in yet, but the entire experience was pleasant and painless. Lisa the Property Manager had me come in for a full review and detailed explanation, which I at first thought not needed, but afterwards was glad I did. I had to sign in person, anyway.
the staff at the location were really helpful. they are such sweet girls and are always available when i need them
The staff at the location was very nice. The place is neat and clean and I can access my unit until 9 which is great. The staff always calls me when I need to pay my bill which is great! Thanks Girls!
Each time that I come into this facility to make my payments, I am always greeted with a smile and excellent customer service. This facility is always clean and the ladies are great. I would recommend this facility to everyone!
The customer service at this facility is excellent. Jasmine and Lissa were helpful and informative. Would recommend this facility to anyone. Thanks ladies
Lissa's Customer service was very good, she ssisted me with my payments and very polite as well. The property was nice and I felt very welcomed.
So I've been shopping around and I ended up here at Public Storage. Let me just say that when I came in the first thing I saw was a beautiful smile from the manager Lissa who greeted me and brought me through the process. Lissa basically asked me what I was bringing and fit me into the perfect size room. After a tour of the building and showing me my room, we did the paperwork which was pretty fast and simple, I mean I thought I was going to be in there for a while; but she got me in and out in no time. I will definitely recommend this place to anyone I know, the customer service is great, the process is smooth and easy and I have a large amount of time to go in and out of my storage also. So far I am pleased with my storage.
Had to do a transfer and Lissa and Jasmine made it so easy. Couldn't have been any better. 1st rate customer service.
I came to this location to look at a space and a young lady by the name of Jasmine helped me. This is my first time using a storage space and I was a little hesitant but she made me feel comfortable. She showed me the facility and it was very clean. I felt comfortable storing my property at this location because of how friendly jasmine was to me. I would recommend this location to anyone. Ask for Jasmine she's great!
This was my first time using a storage unit, so of course I was absolutely clueless as to what size I needed and what things were able to fit into the unit, but a lovely young lady by the name of Lissa helped me and walked me the process and showed me all the perks. She even managed to help me with some of the things I needed help moving, because it was careless of me to be by myself trying to move furniture, but aside of all that, I would definitely recommend this storage to my friends and family.
Enolissa Tyson is an excellent worker. She provides great customer service and is very knowledgable about the products. Always has a good attitude, ill continue to be a loyal customer because of her.
The managers Lissa and Jasmine at this location have the best customer service you can ask for. They walked me through the process and showed me all the perks of the storage. I was unsure to what size I needed and exactly what could fit into the room, but these ladies double teamed and helped me figure out what I needed. I would recommend this storage to my friends and family because I am satisfied with the customer service these ladies have provided. They should get a raise.
I came to make a payment at a public storage on spring road by Pelham manor and the customer service was very awesome the worker that helped me her name was Lisa or Lissa not sure how it was spelt I guess it's Lissa cause I see another comment about her but anyways outstanding service good communication And even though that wasn't the store I have my property at i would recommend anyone to store at that Pelham store just by going there just to make a payment I wish I can move my stuff there lol because she was super great customer service
I received good customer service from Lissa and Jasmine the day I moved into the property and it was very clean. I was satisfied with the room size and I would recommend this facility to anyone I know.
Lissa is a very good asset to Public Storage. The day I moved in she showed me the ropes. The property was very clean and she fit me into the right size room. I would recommend this storage to anyone, especially because of the customer service. Keep it up
I had a very pleasant, professional experience yesterday when I went into the Public Storage office in regards to upgrading my current unit. Lissa explained all of my options and gave me a guided tour . I was impressed with the level of service and gracious attitude. I must admit that going to the storage facility is not one of favorite things to do, but it helps to know that I'll receive courteous, professional assistance while there.
After three years at this storage my wife and I have decided to go elsewhere. For the last four months I have complained about the lights being out by our unit. The sweet young lady in the office has said the district supervisor is aware of it. My wife has left messages for the supervisor and has not had a return call. About a month ago the elevator ceiling came down and almost hit me. I guess those things can happen. What was bothersome to me was the fact that three days later the ceiling was still hanging and swinging in the elevator and had not been removed or fixed. This place was always clean. The last two times I entered the bathroom I did an about face. Today I went to my room and saw mice running in the aisle. That was the deal breaker for me. I asked to speak to the managers Mandy or her husband and I was told they no longer work there.
Good service! Thanks Lisa!
a very professional experience, lisa was very helpful and friendly. I'm very happy with my transaction, oh yeah I almost forgot ! eddie's ok too...
Lissa helped me today with my storage needs. I have been looking around and going to different storage places for the best price and I can say this one was the best. I got a room that will work for me. Lissa was also very pleasant and she is the storage expert. I would reccomend this storage to anyone, especially because of the customer service from Lissa.
I have had the pleasure of having Lissa and Jasmine as my Customer Service representatives. They both have been totally professional and accommodating. They have truly assisted me with a difficult situation. They are lovely young ladies, cheerful, intelligent and agreeable. I would easily give them both 5+ stars. Joan C.
Lissa is an asset to Public Storage. The day we moved our belongings out she was very polite and quite helpful. When a customer leaves is just as impressionable a moment as when they arrive and I am willing to say anyone would be pleased with this young lady. Ask for her should you need to employ the use of their facility. I am certain her professionalism will win you over as well.
I found this storage facility to be appropriate for my needs. I found this facility to be always clean upon every visit. I rented a 5 x 10 for 1 month. I found the Property Manger, Jasmine, to be very helpful. She was very professional, very pleasant, courteous even in stressful situations. She showed me different storage spaces and was helpful in finding the right the space for me. I would recommend anyone that asked about storage facilities to this facility. I would recommend only Jamine because of her professionalism. She even offered to help me move some things. Good customer service is so important and Jasmine is among the best in my opinion. I also found this facility to be very convenient to my needs.
Although I only used Public Storage for a short time (I only needed it temporarily), I was extremely happy with everything. The unit was absolutely clean and dry, the managers I interacted with - Raul, Mindy and Jasmine - an absolute pleasure to talk to. They were very helpful, very courteous, prompt and just pleasant to be around. The location of this facility is also very convenient - just off the Hutchinson River Parkway. If I ever need storage again, I am sure to come back to this facility!
I have been a customer of this facility for close to a year now, I have in the past had to change facilities often, due to management or building upkeep conflicts. The reason I have not moved from this facility is due to the management team of Mindy and Raul. I heard upon my visit to my unit today that they will be leaving the facility due to no fault of theirs, in all honesty I think I will be looking for another facility, with my experience, any company that changes things that aren't broken shows very bad judgment on their part, why would I secure my items with a company that obviously is out of touch with its customer base. Good luck Miss Mindy and Mr. Raul!!!
Just rented my unit not too long ago and so far it has been one of the best experiences I've ever had. The customer service was excellent, the facility was clean and I felt safe leaving my belongings there. They helped me pick the perfect size and they gave me a call a week later to check on how my unit was working out for me. Thank you Mindy and the rest of the public storage staff for being... awesome!
Been a customer for years & just recently had a major incident & the management staff have gone above & beyond to help sort out the incident , you guys are great. Thank you. Not planning on leaving anytime soon.
I have had good experiences with the Public Storage Facility that I have used for many years. The manager, Ms. Raul is kind a courteous as well as being very helpful. Thanks
As my job keeps me on the move, I have used many storage facilities. This location provided by far the best service I have experienced. The staff went out of their way to accommodate my needs and far exceeded them! Top class genuine customer service!