Public Storage Self-Storage Units at 285 Peninsula Blvd, Hempstead, NY

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Office Hours
Mon-Fri 9:30 AM - 5:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Fri 9:30 AM - 5:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Storage Facility Features
- Climate Control Storage
- Indoor & Outdoor Storage Units
- Small, Medium & Large Storage Units
Office Hours
Mon-Fri 9:30 AM - 5:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Fri 9:30 AM - 5:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Storage Facility Features
- Climate Control Storage
- Indoor & Outdoor Storage Units
- Small, Medium & Large Storage Units
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5'x5'Online only price$ 56/moSmall 5'x5'- Upstairs/elevator
$ 56/mo $70Best Price LabelHurry! -
5'x5'Online only price$ 57/moSmall 5'x5'- Climate Controlled
- Upstairs/elevator
$ 57/mo $72Best Price Label -
5'x5'Online only price$ 62/moSmall 5'x5'- Inside unit
- 1st Floor
$ 62/mo $77Best Price Label -
5'x10'Online only price$ 107/moSmall 5'x10'- Climate Controlled
- Upstairs/elevator
$ 107/mo $134Best Price Label -
10'x5'Online only price$ 108/moSmall 10'x5'- Climate Controlled
- Upstairs/elevator
$ 108/mo $134Best Price Label -
5'x10'Online only price$ 108/moSmall 5'x10'- Inside unit
- 1st Floor
$ 108/mo $135Best Price Label -
5'x10'Online only price$ 109/moSmall 5'x10'- Upstairs/elevator
$ 109/mo $136Best Price Label -
5'x19.5'Online only price$ 125/moMedium 5'x19.5'- Climate Controlled
- Upstairs/elevator
$ 125/mo $156Best Price Label -
7.5'x10'Online only price$ 129/moMedium 7.5'x10'- Upstairs/elevator
$ 129/mo $161Best Price Label -
10'x10'Online only price$ 133/moMedium 10'x10'- Inside unit
- 1st Floor
$ 133/mo $166Best Price Label -
10'x10'Online only price$ 134/moMedium 10'x10'- Climate Controlled
- Upstairs/elevator
$ 134/mo $167Best Price Label -
7.5'x10'Online only price$ 139/moMedium 7.5'x10'- Climate Controlled
- Upstairs/elevator
$ 139/mo $173Best Price Label -
10'x10'Online only price$ 140/moMedium 10'x10'- Upstairs/elevator
$ 140/mo $174Best Price Label -
7.5'x10'Online only price$ 148/moMedium 7.5'x10'- Inside unit
- 1st Floor
$ 148/mo $185Best Price Label -
10'x15'Online only price$ 216/moLarge 10'x15'- Upstairs/elevator
$ 216/mo $270Best Price Label -
10'x15'Online only price$ 231/moLarge 10'x15'- Inside unit
- 1st Floor
$ 231/mo $288Best Price Label -
10'x15'Online only price$ 235/moLarge 10'x15'- Climate Controlled
- Upstairs/elevator
$ 235/mo $294Best Price Label -
10'x20'Online only price$ 363/moLarge 10'x20'- Outside unit
- Drive-up access
$ 363/mo $454Best Price Label
Nearby Self-Storage Locations
Self-Storage Near Hempstead
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Hempstead Storage Units Near Route 102
Distinguished by a towering lighthouse facade, this Hempstead Public Storage, near the intersection of Peninsula Boulevard and Greenwich Street, and a short drive from Southern State Parkway, is hard to miss and easy to appreciate for its convenient self-storage options.
The facility with more than 700 units is set near a suburban neighborhood known for its mix of cape, colonial, Tudor and ranch-style homes, and locals who walk to the library and their favorite deli.
Just minutes from Hofstra University, the facility offers plenty of 5x5 foot units, which are great for students who need a little extra space to store things while they're away at college.
With larger indoor and convenient drive-up outdoor units on site, ranging in size from 5x10 foot to 10x30 foot, frequent visitors of nearby Hempstead Lake State Park and Hempstead Golf and Country Club will find the additional storage they need to house recreational gear for fishing, picnics, golfing and more. Access to the storage areas is monitored with a keypad password.
Vintage car collectors or commuters who take the train to the city for work can make good use of enclosed units designed specifically to accommodate vehicles at affordable rates.
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 519)
Muy buena atención
Thanks Camille for saving me. You are the best!!!
Had a good experience with Josiah and Camille. Had a good experience thank you very much. Very satisfied.
Came in to rent based in a recommendation. Camille has good social skills. 10 stars!
Camille muy buen servicio 💯💯💯
5 stars. Great experience. Camille and Josiah gave me all the information I need
Have been having a good experience so far. Camille been polite, attentive. I'll give her a 10!
Josiah provided great serice today. He was courteous, rapid and knowledgeable.
Worked with Camille and got good service . Thank you.
Little bit expensive!
Mark was a great help with my rental!
Buen servicio gracias mil eres un ángel estoy muy feliz con ustedes gracias
Had very good experience today. Camille is very nice.
Very happy with things so far. Camille helped me out . Wouldnt mind bigger units with cheaper prices.
Camille took care of me. She was very respectful, knowledgeable. The prices were good. Attentive to my needs and I feel accomplished.
This is my second times , I never had any inconveniences and I like it.
Experiences was very good. Camille help me AND answer questions.
Valerie and jaciann has been helpful through out my process. Pleasant staff thank you ladies.
Valerie was very professional. She is a very pleasant person
Jaciann was helpful with rental today patient with me.
My experience with Anthony was great he was very helpful and professional
CLEAN, EASY ACCESS, NOT CARTS
Camilla helped me oír. Has Good Service
John introduced the place to me well and answered my questions accordly,i will defitenately use this location again.
Today was good, customer service perfect. First time using storage. Very satisfactory. Rating a 10!
I just want to say My family and I have experienced hardship and Valerie and public storage was amazing she was so kind so friendly so helpful and showed us how to do everything and I’m just very impressed with the public storage company Valerie and Camille were amazing
John and Joara were excellent.!
John was very helpful, gave me all the information needed. Pleasant experience.
It's a wonderful experience with customer service.
Thank you Anthony for your service today and going over and beyond to assist my move in needs today. I will definitely refer this public storage site to anyone looking to rent a unit.
Thank you camille for all the help.
John was wonderful very knowledgeable deserve a raise
Hospitality was great and I appreciate everything that was done. Camille was a great help.
Camille has been an excellent help getting getting my stuff settled in my new apace
Anthony is probably the best front desk gentlemen we've encountered so far. Excellent service and patient. Thanks again
Me gusto la atencion fue muy amable me atendio Camille
The service with Anthony was great.
Had an excellent experience with Camille. Nothing to complain about.
Camilla es una Buena persona me atendio muy amable fue Buena con migo
You are excellent girl help us with. Camille and JaciAnn
Camille made me feel welcoming. Provided best customer service and I believe she does a good job.
Camile treated me good, she's a good worker and took care of me as a customer. She's doing her job.
Came in twice to looked at space and Camille has been nice, location is clean and quiet.
Edmina was very great n Helpful . Explained everything great . Excellent service
Had an okay experience. It is only my first day and camille helped me out
They very nice people, treated us with respect and dignity. Thank you for all the help you did for us.Anthony and Ash are the best employees are in this public storage.
Mark kicked major @$$. Incredible customer service
Came in and the ladies in the office were so friendly and welcoming. Camille , Ash and Edweena helped me out and made the process so simple. Thanks so much
Camile is good 100 I like they service she due for me
Camille she gave us a very nice treatment and helped me a lot with the space I needed.
Perfect! Nothing higher than perfect. Thanks camille
Experience with Camille today was very excellent.
Camille was very helpful with my storage use, she helped in every wat possible.
Camille is super amazing and Ash .great customer service and very knowledgeable.i would recommend anyone in Long Island to go to PUBLIC STORAGE
La experiencia fue muy buena, el señor que me atendió fue muy amable Anthony
Anthony was amazing, he was very respectful and professional. Anthony made the process very easy, explained everything about the unit and pricing and insurance step by step. Anthony definitely helped me so much he’s an amazing working you guys are definitely lucky to have him !! I will definitely come back again.
Nice and clean... but their rates skyrocket to astronomical prices. At the end of every month there are a ton of folks moving out due to pricing. And they only have 3 carts for the entire facility.
Excelente trabajo muy buena atencion y amabilidad la de la señorita camille
its ok if ur experience w/ the odd n ends of navigating but if not then hold on to ur selt belt . Good for short stay but avoiding staff as much as possible.. so u would enjoy peace of mineFrom my experience its alway the one who migrated and carry alot of animosity w they job title store manager . who secretly plotting on ur downfall .. Dont let you be a client of DHS.. OMG make them feel powerful. If you do please stay ontop of ur invoice because the day you late or miss payments. They Hijack ur stuff immediately
Great service from Camille. She was very quick and professional. She had a smile on her face and made the process so simple.
Camille highly recommend very nice lady and helpful Make it easy Absolutely 5 star
Camille is the best she doing very good jop. And help us get the storage guest what’s we want as 123 Keep it up 5 star
I showed up at 9 AM with a moving company ready to vacate my mother’s unit for her (10 ft by 15 ft unit that was filled with a lot of furniture). Was disappointed to see that we couldn’t access the unit until the office opened and the office was not scheduled to open until 9:30. Ultimately this was my fault for not checking their hours — which I take accountability for. So, I treated the movers to gatorades and donuts for I’m the local Seven Eleven expecting the office to open promptly at 9:30 AM. No one was present at 9:40 AM so I call. the help line that was provided. The woman on the phto ask if there was something if she could do or someone she could call or a number if I could call since I was paying the movers hourly. I couldn’t even get the words out before she hung up. When the office manager showed up at 9:45 AM she didn’t apologize or provide an explanation for her lateness to me and the other 3 customers that were waiting. I understand that things happen that cause us to be late. It happens to everyone including me but I wish that there was more consideration when it happens. Customer service overall was not great.
Simmone helped me out today . she was so patient with me. i enjoyed her service
Camille is very good. Made sure we understood and i would definately come back.
Came in to rent a space. Camille explained everything me to . She's so friendly and nice .
Kim and Anthony are the best customer service reps
Kim was very pleasant. Very beautiful young lady. It was a very good first experience renting my storage unit with her. She is very into her job and knows a lot of knowledge on the questions i needed help with. I encourage everyone that wants to rent a storage unit definitely rent one with Kim.
Camille was extremely helpful and knowledgeable about the storage products. She was a delight and patient.
She’s very helpful and nice Very friendly Thanks again Ayanna
So far so good in terms of service.. Ayanna and Camille were so friendly. Like the location. Wish for longer access.
Camille was so pleasant, very good. She knows how to welcome customers. I loved her smile and she knows what she's doing, she's so sure . 100% very good
Excelente servicio de parte de Camille.
Camille gave great service. She's so friendly .
I would give zero stars if I could. Rat-infested, droppings in every corner of the place. My furniture was contaminated and ruined. I notified the girl in the office, she stated that I should expect that they have rodents. I emptied my unit and filed a claim, they refunded me $200. Disgusting.
Thank you to mark and kimberly for helping me with my storage
Had a beautiful experience with camille. No hassle, no headache. 5 stars!!
Received very good service from camille. She's número uno!
Camille was so helpful I really appreciate her service and I highly recommend her when looking for a storage facility at public storage thank you .
Buen servicio y eficiente, gracias a kimberly y mark por ayudarme a rentar mi espacio. 5 estrellas
Kim
Had the experience working with Camille today. She is so helpful and knowledgeable. Thank you
Kim and Camille were very very helpful and excellent customer service!!
Very professional
Had a beautiful experience today. Kim and Camille were so helpful, pleasant and nice. They need a promotion.
Mark was extremely helpful setting up my storage
Mark was very helpful!
Im very satified with serie frontal camille. She's very good and it's good to meet people like her.
Kim definitely excellent
Mark es un excelente manager me ayudo mucho con todas mis preguntas fue atento y muy eficiente muy excelente trabajador
Kim is amazing and a wonderful young lady
Kim and Shiasia were really nice and helpful today. Great experience.
Camille was pleasant to work with. Sure pleasure to deal with her.
Camille is very knowledgeable and pleasant. Made the experience less stressful.
The service from Camille was excellent. I appreciate it very much
Camille was wonderful and helpful she is wonderful sales rep
Kim was very helpful, courteous and she deserves a raise. Her smile was very welcoming. THANK YOU FOR YOUR SERVICE.🌻👏😌
Kim was an amazing talent to work with. Besides being gorgeous she really knows what she is doing. She really enjoys her work which is conveyed through her superior performance.
Kim gave me exceptional service!!
Came in and spoke with Camille. She provided such great service and answered all my questions.
I like Camille’s help. Everything was clear. Good service !
Very good service camille was polite. Property is clean ..
Kim provided very great 5 star service!
Camille helped me out today. Very good service
Excellent experience Camille was great. She knows what she's doing.
Service was amazing and highly would reclined this property to anyone. Camille and Quiles amazing !!
Very satisfied with my experience with Camille today.
Vinny was very helpful and fast !
Vinny has the best customer service. I enjoyed renting my storage unit with vinny I recommend him.
Camille is very professional , knowledgeable.
Great customer service! Definitely a big help!
Came in to view a space and Camille is so lovely. She's so customer oriented and I love it . 100%
Vinny very helpful and respectful
I had an amazing experience at this location. Vinny was very courteous and helpful. He seemed very well versed, was very attentive to my needs and answered all my questions. Super friendly service.
Good customer service. Camille did a good job helping me out .
Camille helped me out, she very good. Had a good experience.
Wonderful. Eveeyone extremely helpful and courteous. Camille was the best!!
This was an aswlme expired they have aswlme customer service.Camille the one who helped us she was really nice and she explained everything perfectly it deserves the 5 stars
Death with camille who was very informative, kind,helpful and patient .
Was easy getting the paperwork done. Very good experience working with Camille. She explained everything and provided good attention.
Excellent customer service with Kim
Kim Was perfect very very nice
Wonderful place to come in to get storage. Great staff love them both Kim and Camille. Really would recommend to a friend .
Ten ten ten!!!! Camille helped me out a lot!!
This was easy as pie. Camille was super helpful and I got the storage space I needed for my equipment. Highly recommended!!!!!
Had a very good experience today with Camille and Lani. Flying stars! Excellent service
Camille took care of me when I went over to rent the space. She made it into a really good and fun experience. I wish I needed another space just to repeat it over again.
Had a terrific experience today with Camille. She knows what she is doing. You need 6 more like.. Send her to florida too so she can manage my space . She's the best! No other like her.
Had a good experience. Camille was really helpful !
I've had a good experience here and I've been storing for a while. Wouldn't want to change it for anything. Camille has been helpful. Love this property.
It is a great service,Ms Camille explain very well everything to me, everything is very clean and it is very secure,I love it
Camille Was excellent !
Jaciann, was very helpful throughout the entire process of renting this unit. So professional Ms.Dolores Holman
Had a great experience with Camille she answered all my questions . Excellent
Great staff camille help me to go through to all process
Jaciann nice person nice service helped you even with language barrier
Jani-Ann was great, very detailed, and fast! Found the space we were looking for. Thank You
Jaciann was. Excellent customer service great personally
Jaciann was very good and helpful.
Jaciann excelente atention
My mother and I went there today and the customer service was amazing Daniel (the employee) was very kind he walked us through everything respectively. I highly recommended going to that public storage
Yes the service is great and the host is knowledgeable and helpful.
Received excellent service from Camille. Convenient location. Good.
Been to the property and I've had a good experience. The employees have been good so far no complaints. Camille had been helpful. Thank you.
Camille really helped me a lot! Great customer service! Highly recommended!
Hi. My name is. Elsworth James, I walked in a rush for a rental. Immediately I was rendered the most professional assistance by two special ladiesat the desk. Their were very sweet and patient with me. We need more SPECIAL PEOPLE IN THE WORK PLACE LIKE THIS MISS. TIA MISS LASHERYL
Received very good service from Camille
This was the worst experience ever. Now the last straw. Last month I got an email saying that I was a great customer for 5 years and never missed a payment and paid on time. As a reward, my rent would increase by $100.00. That's how you treat a great customer? I can't imagine what the reward is for a horrible customer. I quickly emptied out my unit and went somewhere else with better customer service.
I was quite impressed with the courteous service I receive at the Hempstead storage today Camile worked patiently with us just to make sure the space was adequate for our storage need
It was very Easy. I just did the Registration online I went straight to my storage. The keys and the lock were in the storage unit. Just that simple.
The ladies in office always helping . Nadine and Camille helping keeping the property clean and always pleasant
Had to move a lot of things in and out of a unit in a day, Tia at the desk was very helpful and made sure our needs were met, couldn't be more satisfied highly recommend
Outstanding service at this facility, Nadine and Camille were great, very helpful and courteous. Facility is clean and safe.
Great customer service good knowledge of the storage unit Camile and nadine are very professional
Camille and Nadine were amazing and so helpful!! For us first timers their help was excellent
Camille and Jane were outstanding. Very courteous, well organized and professional.
My experience at public storage with Camille was great she help me out very well she was great
Received 5 star service from Tia, everything good.
Must say Camille, met my needs I left with complete understanding of how Public Storage works. It was a five star experience.
Had a great experience with Camille. I'm a returning customer . Great location.
Very good costumers service.
Unable to set own access code other than that great staff and location
Received excellent service. I love how camille explain everything.
Camille and Tia were super professional, very informative, kind and friendly.
Camille was exceptional and assisted me quickly. I recommend going to her for any needs!
Camille was helpful in the process and kind
Camille is help foul
Camille gave great service. I give her a 10!
Camille has been the greatest person in this process of getting my storage , I strongly recommend you talk to her here
I received great service from Camille and Kevin. They we're partient and helped me get a storage for my needs. Thanks guys!
Camille was good one really appreciate the help. Very good service
Kevin was extremely helpful and informative. It was close to closing time and he didn’t rush us. He took his time, showed us around and explained everything. Because of him I will be getting a unit!
Camille was very patient, she waited for me to come back. She is very knowledgeable as far as explaining things to me.
Camille and Jenna are good. They looked out for me and kept smile all through.
The girls at public storage are great. Cameron and Camille helped me out a lot. 100% recommend
The staff is very nice, and helpful
Cameron,Camille, and Jenn were outstanding. They were not only courteous and polite but reassured me that as a senior citizen I was in good hands. In returning to start my move in process Jenn immediately assisted me on how to use my lock. Camille was outside in the 90 degrees weather cleaning the grounds. Cameron was in the office assisting customers. I'll be 70 years old and have moved a lot over the years. This was by far was my best experience.
Camille
The employees Cameron and camille very super great.
N/A
Unbelievable!! This place will get you with extra fees the second they get the chance. I will NEVER deal with this company again
How much money per month
Kevin was absolutely amazing! He made the whole experience of getting a unit a breeze. Glad we made a choice to go to this location
Very clean personal space place... Staff is very friendly and professional.. Prices seem very fare..
Kevin was very respectful and approachable it was a very accommodating experience
Kevin was VERY polite and knowledgeable about the space and the process of moving things into the storage. He put us at ease knowing the facility is safe and well kept. Would definitely recommend you talk to him when visiting this storage.
Even though I do not rent at this facility.. the employees are very welcoming. Every visit to this location Cameron is very welcoming and very helpful. Highly recommend this facility.
Latoya, Cam, and Josh are all amazing, experienced and polite workers. Whenever there is an issue, all three of them use their immaculate teamwork skills and find a solution in a timely manner. I can't thank them all enough for their help and i can only hope their company is taking care of them because of the superb service they've provided me.
Convenient
Way overpriced. A joke
When I walked In Cameron was already standing up with a wonderful greeting.. before coming to this property I went to uhaul.. they had terrible customer service. I would highly recommend this location
Here at public storage, the ladies are incredible great conversation, Latoya and Cameron are excellent!
Great place for storage. Their helpful, generous, and patient. Make sure you ask for Josh or Cameron!!!!!!
Amazing service. Cameron and Josh were extremely helpful and answered every question we had without hesitation. Very professional and will be recommending to others.
Nice worker ( josh) have good skills and education
Great
Latoya helped me with the prices and they were very reasonable. Cameron is a very friendly person, great help. Recommended 10/10.
I went in to ask about prices and they helped greatly.
Very good service! highly recommend
Cameron was rockstar, she was not only knowledgeable about the units and policies but also kind enough to explain everything i needes to know thoroughly. Highest level pf professionalism and great personality. Looking forward to see her again. Pleasure to bring business here.
Do you have pick up service?
Cameron, the sales associate, was excellent. She was friendly and helpful and addressed all of my concerns and needs. Highly recommend!
Always a pleasure, the girls are fantastic! LaToya & Cameron your great!
Customers service A+++++
Rarely I rate or leave a review but my experience with the team at 285 Peninsula Blvd was excellent and exceptional. The facility was clean. The staff friendly, courteous and engaging as well as enthusiastic. I had even cut myself due to my own negligence and was assisted promptly. It was by far one of the best interactions. I would absolutely recommend using if no other this Public Storage facility.
Latoya and Cameron were a pleasure to work with . We had been to a few other storage places before deciding to go with this location . We went with this location because of the customer service we received from the girls. We would highly recommend this facility to our friends and family thank you !!
The staffs there are super nice. If you need help or anything Latoya is the one to go to, she is the best ever! Loved it. Very clean and organized. It was an awesome experience!
I had the pleasure of working with Cameron. She is a wonderful spirit. She helped me out even when it was time to go home. She was great! Her personality is contagious. Thank you again hun!
Had a great visit at public storage. It went so amazing and smooth and fun at the same time. Cameron had made it even better showing and explaining me about my storage. Thank you Cameron and Public Storage, very appreciate it..
It was great ,very friendly and welcoming.
good prices
I cannot speak for all Public Storage locations, however my experience at this site in particular was phenomenal.Cameron & Latoya were both extremely courteous and very helpful. A+ on Customer Service and A+ on site accessibility.
Cameron was very helpful and a knowledgeable. She was great.
I moved into this property earlier this week and LaToya was exceptional! She was competent, professional, and patient with my questions. She did all this while training another employee; she was also patient and polite with him. Thanks, LaToya! Today, I had the pleasure of working with Cameron and Jenn! They were polite, nice, and extremely accommodating as I was moving my furniture into my storage facility. They transformed a potentially stressful situation into no problem at all, and I sincerely appreciate their kindness! Thank you, Ladies!
The customer service was very pleasant and helpful.
Too much rat poop second floor was cooler but still had bad smells Latoya always gave exceptional she was very good good. Ed at CubeSmart and he can tell you everything wrong with the place besides what I went through which I only mentioned two things. We still like the service there but didn't know you could get a very clean storage spot even though they've been open for a while now. Without all the rat poop. And the smells and before Latoya was there I had so many problems with the staff when something would happen in the storage facilities pipes breaking or I needed to open up my unit for three or four different reasons it's a Horror Story.
My experience at Public Storage was very exceptional. Along with my great experience there the customer service was also great. I was very lucky to work with the employee Cameron. She was very helpful and relieved the stress of having to deal with storing my personal belongings. Thank you so much!!
Odalis was amazing! I love her and how great she explains everything. La’toya is awesome too. I love these ladies. They deserve a raise
Odalis was extremely helpful and provided fabulous customer service!
La Toya & Odalis Are So Amazing & Awesome 😁💯🔥🏬
This young lady Odalis is the best, I don’t store here, but my box it’s in Georgia. I always pay my bill here, she is so kind and helpful, thanks for your help explaining my bill to me
She was great , she needs a raise Odalis T
Simply the best! Latoya was friendly and professional. She patiently took her time to make sure that we signed on for the best space possible. Highly recommend.
I did my rental through Toya Reyes and it was the best experience I had. I will never go anywhere else. Toya was great and friendly and honestly if it wasn't for her I might have went else where. Very satisfied with everything. You will not lose a customer over here lol.
Odalis helped me so much today ! She was sweet, professional and super helpful. All staff should live up to her standards, excellent customer service !! She was the best !!!!!
Odalis was the best customer representative I've had. She helped me open up a storage unit and took her time explaining the paper work to me. Would highly recommend!
Súper good service the person who help me ( latoya) was super nice and proffecional . I’m super happy :)
I had a great experience at Public Storage in Hempstead, Very frustrated with time and no knowledge of what I needed. Odalis assisted me so amazingly and helped me make the best decision. I liked that she was very knowledgeable. Best customer service in store from Odalis and latoya would recommend visiting and speaking to Odalis if you ever need.
Odalis was pretty lit she got me in and out great price and willing to inform me of everything to do with the unit
Customer service was outstanding
Odalis helped me get my unit for today she was very nice and friendly showed me out the whole facility to pick out the unit that worked for me
Odalis turned what would have been a bad situation to a good one. Much appreciated.
Latoya and Odalis took care of us with excellence. Very patient and kind and explained everything with precision. Thank you.
Tha staff are Awesome people caring for the community. These are Ms Odalis and Ms La Toya and also Mr Henry and Mrs Carolina have always been a Great Blessing to me and my Family. Thank you for having such a Great set of employees.
Thank you so much Odalis and Latoya for helping my cousin with the unit you guys were so polite and helpful!! I would recommend everyone to do business with you guys. Awesome Job!!!
My experience was very informative..The young lady was very friendly and I felt veryv welcome d...I would differently recommend Public Storage to anyone...My experience was excellent.....Odalis...Jason ..and Latoya were wonderful..
Extremely satisfied with Odalis and Latoya’s customer service. It’s evident that they care about the business, thank you for all the help.
Odalis and Latoya are really nice & answered all my questions and gave me everything I needed. Great service & awesome staff.
Simply the best service I’ve had in a long time. Thank you so much to Odalis, for helping my brother yesterday with choosing an outside unit. It was an absolute pleasure, and we will definitely refer your company to family and friends in the future.
I had the pleasure to be the first room storage rental to Odalis whom went above and beyond in services. Her mentor Lotoya was just as amazing and a great experince. I definitely recommend anyone looking into a storage room to come on down here and ask for Odalis. They are great and I love this place. I now understand why they have such a great rating. Excellent customer service, clean and well equipped. Their suggestions are on point and never felt obligated to purchase anything. 100 PERCENT RECOMMENDED!!!
I came in to make a payment in person and Rick was super polite and courteous. He was helping out a client before me and explained everything thoroughly. There should be more people like him in the world. Sincerely Albert.
Ricardo was very helpful when I came to pick out a storage unit. Place is clean and well kept. Workers are very nice.
Latoya was very helpful and professional she knows the ends and outs of her job she is a great manager .
Latoya and laquana did a wonderful job helping me get a unit keep up the good work ladies
I have been dealing with public storage for many years and every experience has been exceptionally well. Latoya was very helpful to me with my latest experience and she is surely a great asset to the company.
Latoya was very kind,bubbly and helpful when my sister in law came in for her soace.she went over everything and was patient when questions were asked. I hope all other employee's are at least some what like her
LaToya is very good, she is a very good girl, she gave excellent service thank you for listeninh to me
LaToya is the best! Her and Steven are a good time! Steven was upset I didn't bring him a donut but I got him with one tomorrow!! TOYA IS MY GIRL!! STEVEN IS A NICE GUY!!
I was having doubts about which storage bin would be the right size but Steve was there to help me decide which unit to pick. Best service ever
I was helped by Latoya and she was very professional. She went into detail regarding storage and answered my questions with 100 percent accuracy. Her level of professionalism has sold me to do business with this company in the future.
It’s a pleasure to stop at my storage locker, LaToya is great always has a smile on her face, she is always greeting everyone, the facility is kept very clean LaToya is always in there with her little cart!!. My sister and I both use this location and I’m so glad that we do, her customer service is exceptional!! And her nails are ALWAYS on point 💅🏽
LaToya was extremely helpful in helping us find the right size storage unit for our things. She explained everything very thoroughly and was very pleasant. I would definitely recommend this storage facility.
Joara was amazing. She was very thorough and helpful throughout the whole process.
My customer service Rep Steven was courteous, kind and experienced in all information u need. Thank u!
Joara exelent service. Very helpfull, helped me with i needed to store all my belongings.
Joara it was a execellent service, thank you
I came in to meet LaToya, excellent service she help me with everything she is so very helpful and professiinal i appreciate her service today thank you!
Joara was so great she was pleasant and knowledgeable. She made my experience one of the best I experienced. She throughly went through the process and procedures. Joara customer service was awesome!!!
I found LaToya to be very helpful while me signing me in. She provided lots of needed information.
It srarted to rain
Joara.. I really appreciate the service she gave. One of the best customer service I had thanks again to Joara and to the public storage corporation..... The best.....
Mr.Stevens was very helpful and knowledgeable of the services that the company offers and has the rite attitude for customer service
My first storage space ever rented and Joara answered all of my 101 questions. Very professional and informative.
Joara and Latoya excellent service
I have been storing at this location for a while now! LaToya is the best person over here, she is great. Nice personality, very professional. I’ve been coming up for the past few weeks and she’s been with Steven, they are both great people. Keep them around !! Thank you!!!
The service was very excellent with Joara
Joara, her sevice was very kind and fantastic. I really satisfied with her service. Thank you so much.
CAME IN TODAY TO RENT A SPACE WAS ACKNOWLEDGED BY THE STAFF, IT WAS STEVENS FIRST DAY HE DID A GREAT JOB WELCOME ABOARD STEVEN AND THANK YOU TO LATOYA AND DANIEL
Joara , great service
Great customer service, was greeted by Joara she’s great
Joara provide me with the excellent customer service, highly recommended.
LaToya made my experience wonderful. She was very professional and well spoken. The checkin was thorough. I am glad that I am using this storage facility.
The service was excellent, I found Joara to be very helpful.
This location has insufficient monitoring of the internal storage facility. They changed their hours, without notice, making it only available between 9-5 or 5:30. If you work until 5pm during the week and want to access your storage, you are out of luck. I would lot he surprised if they go out of business sooner than later. I will be moving my belongings to a more "available" location soon- but will have to do it over a weekend.
Joara has a great personality and she's very knowledgeable So I give her 2 thumbs up for a great service Thank you
I came in to public Storage with my dad cause he is the one that’s going to be storing here and Laquana & Latoya greeted us at the door with smiles on there face they are just wonderful people and everyone need to come here to Hempstead public Storage and have Laquana here everyday with Latoya.
Excellent service from Latoya
Joara muy excelente nos atendió muy responsable mente y muy amable estoy muy satisfecha con la unidad y el servicio
Latoya was a great help. Went step by step with the process of how Public Storage works. Would recommend Public Storage to anyone looking for that extra space.
It's ok, it could smell better in there though.
Joara was great five star services!!!!
Pleasant experience. Professional staff. Thanks Daniel and Latoya 7/8/18
Joara tuvimos una exelente atencion amabilidad extraordinaria
Joara was very pleasant and patient, such a warm customer service experience! Thank you Joara!
Good Storage
Joara was the kindest person I’ve had the pleasure of working with today. It’s almost 100 degrees outside and this woman has been patient, kind and just plain old amazing. Great attitude and commitment to her customers. Everyone I’ve seen her help said the same thing. Outstanding customer service (I’ve trained people for customer service in the past and would love to have her on my staff!!!) you have a great employee there. I hope you take good care of her and fix that ac in her office ASAP! 😆
Joara is the best I great service at its best... Very happy with the service.
I had the greatest impressive experience with joara and I highly recommend this place
Joara and daniel customer service was professional and knowledgeable of the merchandise
Great experience. Friendly customer service and great prices.
I'm grateful for the staff because I didn't know what I was doing and they help me out step by step and I found exactly what I was looking for and needed. Ask Henry and Laquana
Great customer service Joara was super great i would have given her 10stars .
Staff reached out to me as too how best they could meet my needs, the hrs of access is still a problem but thats more of a management issue
Great staff and customer service. Joara did an excellent job. I highly recommend this location.
Joara me brindo un excelente servicio, muy amable. ayudó a conseguir buen espacio y buen precio.
The service that i received was great, Joara helped me with all my storage needs!! Latoya and Joara gave excellent customer service! Thank you both!!
Great customer service via Dominique. Great presentation as well as explanation of Public Storage policies and facility. I will always recommend people here for their storage needs!
Dominique & Joara Is doing an excellent job they are so nice and providing such a great customer service I feel like all my stuff are safe, and I will not have to worry about my belongings...💖
Joara was Great!!!!
Joara was a great help. Help me get the best price
Joara; ask for her she’s one of the nicest and most kind person she helps and explain everything well for you to understand and know what your signing yourself up for.
Great experience! Thank you Joara for everything!
Henry, the Manager gave the right size unit for the right price. The staff is friendly and professional. Excellent client service and easy to find location!
Henry, was extremely helpful. The process was smooth and very informative. I would certainly reccommend this place to anyone looking for storage in that area.
Joara was so helpful and really made our experience quick and easy! Would recommend to everyone!
I have Miss Joara as my sales person I feel very comfortable with her information she is a super sales woman.
This storage area is so convenient and spacious. Joara answered all of our questions and concerns. Joara was very nice, polite, and very informative.
Great, easy service, super friendly &helpful. Convenient location. Catherine was a great help!
Henry was very helpful and helping with me my storage. Recommend me items to protect my items without being pushie. Thank you Henry.
Henry was very thorough, pleasant and patient. The facility was very clean and well kept. The managers were very hands on and detailed in the explanation of renting rules and facility policies. Henry took the time out to answer all my questions and put all my concerns to ease. I
Returning customer after 6 months. Employees are still friendly and helpful. Accommodations are not complicated. Prices on move in date are more then reasonable. Unlike other locations, here there is always someone available to assist you in the office. Would've gave 5 stars, but corporate sucks. Bad experience with price hikes, after months of on time and forward paid payments. Quick tour of this location today. The areas of the building I observed were clean. All equipment is operational. Handicap ramps and parking is available here. Restroom by office. Any supplies you might need for moving or storing your property can be purchased inside the office.
Very nice service, thanks to Henry, couldn't have gotten better servuce
excente servicio ,excelente persona muy professional Henry
I had a wonderful experience , Naya is a fine employee she was really good by helping me finding an awesome place for my need thank you NAYA
Jason and Henry they do really good customer service 👌🏾
LaToya was excellent. Great personality. Exceptional customer service. Very personable and professional. The building is clean. It is in a very convenient location. The staff are very helpful.
I had a wonderful experience here. Latoya is a fine employee, who assisted me, and finding the right storage space for my needs. She was very helpful, courteous, well spoken, and very professional. the facility,, was very clean, and I had no problems moving my belongings. I would recommend this facility to anyone who needs to move their life possessions.
This was my first experience needing a storage unit for my belongings. When I spoke to Latoya on the phone, she was so calm and polite, it was very comforting to have someone reassure me with confidence that we would get everything settled when I came in to finish the paperwork. (Note: Technically there is no paperwork because Public Storage has a sophisticated, paperless tablet system for new leases.) Once I arrived on location, Latoya immediately showed me my storage unit reservation and dedicated her undivided attention to setting everything up so I could quickly get on my way, and I had her smiling face as confirmation that my belongings would be in good hands. The next day when I was planning to move my belongings into my storage unit, I realized I needed to upgrade to a larger unit, and that is when I met Henry. Henry is the Public Storage ace who showed me the larger space and when walking back to the office, said hello to every worker and tenant that we encountered along the way. That’s when I realized this isn’t just a storage facility, but a small community of very rare New Yorkers. While waiting for my movers to arrive (additional recommendation: Two Men & A Truck) Henry multitasked his daily work while politely answering all of my many, many questions. His 13 years of experience has created an honest confidence in his voice and dimeanor that I have yet to find in my own creative profession. For years, we’ve all driven past those large orange Public Storage facilities in New York, and I finally understand the secret to their success is an efficient process, led by extraordinary people, creating a safe community for your most cherished belongings. Sincerest thanks to both Latoya and Henry, I’ll be seeing you. :)
Great service, very helpful
Daphne and Latoya were very helpful and made our move in simple and stress-free. They were personable and their office was nice and warm on this cold day. Thanks for everything.
I went to storage is yon leidy professional to ya she is the best
”Latoya”.. 👌🏻😁 very helpful professional greatest service I will recommend everybody this please #08378
I went into this location (across from staples) to inquire about storage. I had no idea what type of space I needed but Henry and Naya helped to make my process smooth and easy. Today was Naya’s first day and Henry assisted her in helping me. He was very thorough and quick in helping me sign up while training Naya (Talk about multi tasking). They also helped me choose the packing supplies needed to make my moving process easy and safe. Overall, the customer service performance at this location exceeded my expectations. Please don’t be deterred based off bad reviews (keep in mind they can be confusing it with the near by location) because they people here are extremely helpful and pleasant. Thanks again to Naya and Henry!
The lady’s that work at this store are amazing especially Daphne thank you for helping my sister and i find the perfect storage unit and we will refer a lot of our friends and family to definitely come to this storage
Great customer service. Latoya was more than helpful. Any questions had were thoroughly answered.
Henry was very helpful with me getting a storage space.
Very polite and I formative about what you need etc
Worst place to do storage. Never told us that that policy changed while renting the space, therefore we had to pay an extra 112 dollars for a month we didn't even use. We've done business with them for two years and they never notified us. We had to call corporate and they explained it for us but it was too late. Do not trust Henry. After dealing with us for two years, he completely lied and switched up his story once we were being charged extra for the month we didn't use.
The girls at the front desk or extremely professional LaToya Erica and margarita. Not a big fan of the office manager doesn't seem to be approachable. Appreciate the service from the front desk
great customer service 🤣🤣🤣🤗🤗
Because it was a pleasure to do business here very good atmosphere when I came in , Erica was so kind , made it very easy and she explained to me what I needed to Know .
Henry and Martha was very helpful
Erica has shown Great customer service and is very nice
Polite and helpful! Quick and easy! Would definitely recommend!
Henry was very helpful with my storage needs.
Friendly staff. Found me the,right size room at a dirt cheap price. Extra Space was 35% more
Members were professional, patient and answered all questions to assure my concerns.
Watch your stuff daily
Best storage for the money and Erica the manger is the nice and helpful
Ok so let me tell y'all about the horrible experience I have a uhual I order storage from them and the rep told me it was there biggest unit come to find out it was a closet and I had a 20 foot truck to unload and the left a lock on it so had to wait till 1am to find that out. Ms. Erica at Public storage was super helpful in find me sufficient space for my stuff absolutely grade A SERVICE
Taylor is really sweet and attentive . Made sure I was informed of the lease and was very patient with me.
Amazing service!
great customer service from Tahucha! really helpful
Tahucha was incredibly helpful. She made the process less stressful for us college students. Great service overall
Henry me tendio es una persona muy amable y en telijente en todo una personalised. Gracias por todo.
Taylor.... was the best her service was outstanding
El servicio de Taylor fue excelente.
I was very impressed with TJ's services She was very professional and informative.
Henry was be on helpful. I alway i go there when he is there .
Tabatha is the best example of customer service satisfaction guaranteed. I hope that management rewards their diligent and most prized employees because she sorely deserves the recognition. ☆☆☆☆☆
Outstanding Staff!
Very clean and ssfe. Kind and pleasant staff, especially Henry. I highly recommend This location for your storage needs.
I rented my unit yesterday & I must say I had a pleasant experience the employees were very helpful & took their time with making sure I understood the process I don't think 5 stars are enough to rate this great team !
Henry, Shameka, Gianni have been a great help with my experience at public storage
Excellent staff, the manager, Henry was very friendly and helpful. The two employees, Gianni and Shameka were very friendly and attentive. Had an excellent experience and was well taken care of.
Henry, Jessica, Gianni and Brad were all such a pleasure. I would highly recommend new customers to go to the location...
I have had my unit since March of this year and I never thought I would see my self wanting to continue using a storage company . I thought they were all like those storage shows but they are actually real people that treat you with respect and understanding that this is a hard time. The young lady and gentleman that are there really know there customers and care about them I would recommend this location to anyone if they are looking to store and be treated like someone apart of the public storage family . Great customer service I love it !
I love to go to this PS to make payments. Great customer services from Ari.
Ari was great and helpful! She helped me find the right unit for my possessions at a reasonable price. Thank you!
The staff at this location are very friendly and always make my visits comfortable. I recommend if you are going to store this is a good location
Keyanna and all of the guys were very helpful, they helped a great deal moving in!
Went in to pay a bill , service was great , friendly workers , smiley and attentive . You should give these people a raise !
Rita is great helping me rent a unit
Henry, Marcus and Carolina provided great with my storage needs. I recommend this location to other people
Great service very clean, had a great helper Carolina she was so helpful and also provide with all the information that we need it to know. Keep up the great work.
Good, friendly service. Thanks Henry!
Carolina/Yannie/Henry was fast,friendly & very helpful. Carolina made me feel very comfortable knowing that my items would be in good hands. She was thorough in her explanation to any questions I had. Yannie was very patient as she dealt with a customer over the phone. Henry was very helpful as well to me and his co worker Yannie. They work well as a team & should be commended for such outstanding performance. -Terrence -Snapchat:KingKillaT or Lemgelo-IcedT P.s. Stay True💯
I was impressed with the customer service and professionalism. Being a long-time Public Storage client and business owner for 20 years, I would consider Ashley a huge asset to The Public Storage Corporation.
5 stars is not enough for this place Carolina Henry and Ashley yannie I was tottaly tottaly satisfied with the service I got even 20 stars is not enough for this place.
The staff (Henry & Brenda) are exemplary. They addressed my needs and questions with courtesy and respect.
I love this place the staff members are very professional and courteous Ashley really helped me solve all my problems with moving.
Thank you Ryan, quick, efficient, and very attentive to my needs.
Courteous, kind and helpful staff. Very clean and spacious.
Great service!!! awesome staff!!! Great to Work with I highly recommend using these storage units
Henry and staff were very helpful. Thanks for the service
Property Manager, Henry & his staff are very helpful & courteous
Ryan was the person to handle my account today. I was really impressed by his level of professionalism. He is a very polite man and he made sure he told me everything that could help me move in smoothly. I was really pleased to deal with him.
I have had my storage here for 3 years, and the staff that works here has stolen 1/3 of my personal items that I entrusted to be safe here. DO NOT STORE YOUR STUFF AT THIS LOCATION. THEY STEAL. They took small items at first that couldn't be noticed initially, then the last time I went here a few weeks ago we noticed all of our Summer clothes (some expensive labels) that we keep seasonally in storage gone. DO NOT TRUST THEM.
Today I meet Henry and Carolina and even tho it was almost closing time they went above and beyond to help me.they took there time And happy. I would recommend there service to everyone. If I could describe them in one word is amazing.
Carolina Henry and emery are the best they went above and beyond to help me.These guys are great.
Carolina was intentive and heard my frustration because I could not pay online.She asked me for my phone and walked me through the steps.That's 5 🌟 star service
The service from Lisa and Clint was great very helpful and polite
Excellent facility and the staff (Clitoine, & Brenda) were very friendly
Kenny was extremely helpful. Thank you for the good service!
Just want to say that my experience was excellent!! The staff was very friendly and very professional in explaining and showing me around. Thank you for everything
The store was very clean and the staff was very helpful setting me up with the storage , they also provided me with everything that i need it to get my items moved into the storage. customer service was outstanding and very professional , i would recommend this storage company for any one who appreciates outstanding customer service.
I had a great experience all the workers there were very helpful especially Tatiana she helped out a lot and made my experience there easier and faster so to anyone that is around the are come check this place out you won't regret it
Amazing customer service. Walk in to get more info on rentals. Kenny was great will come back to get a room .
I want to thank Manager Kenny for making my experienece very easy and succesful. He was very professional. The unit was clean and a lot of light. Great Service A+!!!
Arrive to rent a space an the associated Kenny has done an amazing job. Showed me that the space is is clean an well kept. Great job Kenny, great job.
Very helpful very sweet
KENNY WAS AMAZING!!!!!! The store was so clean and well managed!! He was completely understanding of our situation as college students and made everything as easy as possible. His kind attitude and easy going personality were a bonus! I will for sure be coming back to this Public Storage again, because of him! HE NEEDS A RAISE!
That was my first time using a public storage on Saturday ,May 9th, I was very pleased with an outstanding customer service provided to me .The place is neat with easy access to the storage units and again the employees have grest customer services skills.
I had a great experience with this Public Storage and their team ! The customer service was phenomenal, they made the leasing process seamless and did it all with smiles on their faces. The facility was spotless and we'll kept. The storage area was very clean and we'll equipped with the equipment needed to move my belongings. Kenny in particular was great and provided exceptional service. I recommend this facility for all your storage needs.
I TRULY LOVE THIS LOCATION CONVENIENT AND THE STAFF CAREING OUTGOING VERY PERSONABLE!! I almost cried moving my things out i will stop by and remind the staff how awesome they are and thank them for always making me feel treasured!!
Just want to show my appreciation to the Public Storage team in Hempstead. People like Kenny, Catherine, and Trini make the process of setting up a unit so painless. Having gone through this process several times before, I know how infuriating this can be. But this team got me through it painlessly. Thanks so much! A definite place to visit if you're looking for storage.
Easy, convenient, inexpensive, great service, would definitely use them again
Rented a room with Kenny. The experience was quick and the room was clean. I would recommend
Great experience! Kenny was super helpful and knowledgeable. Easy location and super friendly staff. Ready to move in!
Kenny was Very helpful and made it such a painless experience for my first time
Very nice staff and clean place. Made a stressful time very peaceful for me
Had a great experience with Kenny jewaa very informative and helpful
I've been renting a room in hempstead for a while and I never had any issues. The managers in the office are very helpful, especially Fabiola who helped me out when I had a problem with my door. I definitely recommend this place!
The workers there were very patient with me. I had made a reservation and couldn't make it in because I was moving from out of state. They kept in contact and gave me a courtesy although I still didn't move in by the date for the courtesy day, I was able to make another reservation. They were still very pleasant. They walked me through the process and I didn't know if all of my things would fit into the unit I reserved but they showed me different sizes and explained ways to make it work for me. Overall it was a great experience and I would recommend this place to other people.
Stored my car. professional service. very satisfied with Kenny. Highly recommended.
kenny and trini is the sweetest dudes in the world
Catherine and Kenny were very helpful, they answered all the questions that I had about storing. They gave me great customer service. I really liked that the place is clean and I feel my belongings will be safe there. I am greatly satisfied! I highly recommend going to this place for storage!!
Catherine Ramos was extremely helpful and courteous. She took her time to make sure I got the unit suitable for me with no pressure. She showed my how to operate the security gates, storage gates and more. The transaction was easy and trouble free. Great job Catherine.
Great service kate and kenny were very reliable and eager to make my experience very pleasant. Catherine was going over and beyond to try to satisfy my every need i would recommend everyone to come here keep up the great work all of you in my book ur all scored a 10 norrisa .b
Kenny N - One of the best customer service experiences Ive ever had! Highly recommend!
I was looking for a place to store some household items for a month or two. The facility at Hempstead was safe and secure. I have no problems leaving my items there. The security at the place was top notch and the staff was very friendly.
Purchased boxes today and Kenny and Kate helped me get the perfect box I needed. The manager even helped me load up my car. Excellent service.
Kate and Kenny really know their stuff, I highly recommend talking to either one them. I wasn't too sure what kind of unit I needed but they were really helpful and got me into a space right away.
Kenny is the bombdiggity. He was extremely helpful and knowledgeable. Highly recommend him.
Quick very helpful answer all my question Kenny
Rented space today. Kate was awsome. The building was clean and service was quick.
Kenny was great and very helpful. The facility is clean and I was very happy with my unit and level of service
Great and nice people work there.the best
It was great.... quick and easy.... Kate the trainee was awesome the others ok as well
Quick easy service Kenny and Justin were very professional and courtesy Excellent service
Very quick and easy service . Kenny helped me and was very nice
Henry, Kenny and Alissa they are great.....great service....
Came in to purchase boxes for my new home & Joi was so hospitable. She gave me a great deal & was so sweet. I will deff be coming back & referring her to others
Jasmine was excellent very knowledgeable about storage solutions . Thanks jazz
Jasmine and Joi were very helpful. The unit served its purpose. It appeared clean throughout. Thank you for your help
EVERYBODY WAS GREAT AT THIS LOCATION. . THUMBS UP. .. HEMPSTEAD.
Such a nice place and had a good customer service from Jasmine. Plus the $1 first month is an amazing deal.
Jasmine was excellent in assisting me with my rental. She was knowledgeable and extremely friendly. She is an asset to your organization
I didn't have any issues today. Cressy was very knowledgeable and helped me understand how storage works.
Cressi ,Jasmine and Jorge were very helpful and generous. Love their hospitality and service. Would do business again!
Henry and Carolina were Awesome and very helpful!
The customer service was amazing. The facility is very clean and safe!
Very good service. Came right in to the office and got situated with a storage room right away and also discounts. Thank you Carolina and Henry
Jasmine and henry was the best great hospitality
Jasmine was extremely friendly upbeat attitude. Was able to answer l of my questions and was very knowledgable about the rental process . If your looking for storage come to Public Storage and ask for Jasmine. You won't be disappointed .
I was helped by Jasmine and Henry. They were both very nice and made the process quick and painless. Great rates, and they explained everything well. Definitely the best moving experience I've had. I will happily use this public storage again! :)
Henry was incredibly helpful and stayed late to check me in for my reservation. He was thorough with all the paperwork and super friendly. I couldn't have asked for an easier or more helpful afternoon. Thanks a lot!!!
Very helpful service. Jasmine and Henry kick ass
Carolina and Henry were excellent in their service and I would be glad to recommend my friends to this storage.
This was my first time using a storage unit and Jasmine and Henry, the employees there, we're very helpful in getting me settled into my unit.
Jasmine provided us with outstanding customer service. She was very informative and explained everything very well. Henry was a great help and was very friendly ad well. If you are loooing for storage go to public storage ....
Jasmine and Trini were extremely pleasant and helpful. They went out of the way to make sure that all of our needs were met. They are truly assets to their company.
After searching for a storage unit near my college, I am so glad that I found public storage. I have never met a group of individuals dedicated to service and the customer. Encountering Jasmine and Imani, I feel confident with my lease. With prices rising in the economic spectrum, customers value good service especially for services like storage. Jasmine took it upon herself to read and clarify all clauses of a contract, assess my needs personally, and really had great stewardship when it came to finalization. If you need a storage unit, the prices do not get any better than here and you can guarantee that you will not be a number; rather, a valued customer and friend. I give my highest recommendation to this establishment and encourage others to follow.
Jasmine helped us she was great. Very friendly and informative. Thanks jasmine and Henry ...
El servio es muy bueno gracias. Al personal. De public storage henry y carolina
Henry help us atm medicals llc. Great customer service.
Jasmine and henry was great. Provided great customer service
Henry and jasmine were very helpful and courteous. They helped me get the best deal.
Jasmin and henry were very helpful. .great service
Been a customer at this location for.over 3 yrs. Manger Henry and Carolina always very helpfull, as well Jasmine continue to be very helpfull. I would recommend this storage location to everyone
The ladies at public storage were great!! They made my dad's moving so much easier thank u, tyhesha and jasmine
Good service thanks Jaz, Henry, and Leneque.
Jasmine henry and lanique were great 5 star service will make referalls to my friends in need of storage. Thumbs up piblic storage.
The reps here are very knowledgable, friendly and courteous despite the weather. I feel safe and secure on the property as well as at my storage unit. Shout out to Jasmine, Leneque and Henry!! Please stop by...you won't be disappointed!!!
Henry and jasmine did a great job explaining the contract for the stoarage bin. I was very pleased with the level of service.
I have been storing here for just over a year. And the customer service is awesome! Henry , Cressi, and Imani are storage experts. I just got a second unit and would only store with public storage. There buildings are clean and employees are personable. Two Thumbs in my book!!'n Well recommended!!!!
Everyone is so professional and knowledgeable., the environment is friendly and the service is superb
Cressiaela was very nice and friendly she was so patience on the phone and also so kind she took her time to explain everything.
Cressiada gave me above and beyond the best customer service that I have received from anyone in a long time. I will definitely recommend this facility to others. Imani her co-worker also was very informative and helpful.
I encountered three associates at this location. Henry, manager as well as Carolina and Shanise. All were professional and accommodating. They gave my husband and I all the information we needed to make an informed decision. At no point did we feel pressured into selecting this location for our storage needs. There are surveillance cameras at the entrances of each floor and climate controlled units are available, only on the second floor. Rates are the most reasonable in comparison to competitors.
staff was courteous and very efficient.
I like the location. .very easy for me to go in and out..
What a great place to store stuff that is important to you, friendly, and very helpful staff. I have been using this location(08378) since 2007 and always been treated kindly by Management( Henry & Carolina) keep up the good work guys, and thanks for always being so courteous.
I had a storage unit there for two years. My experience with the unit was not the greatest since I picked an outside unit. I must say the staff was great. Henry the manager was always helpful and always there to address my issues. If you rent just pick an inside storage unit.
Love the service and people I just rented a space at hempstead 285 it was great henry carolina ed are really good help
My mother rented a unit at public storage located in Hempstead across from the shopping center. I must say the employee that work there Henry and Carolina are very helpful. I would recommend this place they have great costumer service at this location.
I have been a customer at this facility since April of this year. Henry and Carolina were very helpful from the first day. The entire staff is always professional and patient. Once, I noticed some condensation and I told Henry about it. Although it was almost time to leave, he took the time to walk with me to inspect the unit. A few days later he called to follow up and offered to call me when a unit on the next floor becomes available, as I have requested. I am happy with my decision to chose this facility, and would recommend it to anyone who is looking for a safe place to store their belongings, and great staff to manage it.
Have been using them for over a year. Great team there and extremely helpful. Would highly recommend them.
I have been a customer with public storage for over 2yrs and each and every month i would receive a phone call from either Henry or Carolina to remind me that my payment is due so that i wont occur a late fee on my account and that is really appreciated. when ever i visit the location at 285 peninsula blvd to make my payment the atmosphere is very welcoming they always greet you with a smile and never the less show their professionalism. With workers like Henry and Carolina business will always be a success.
Had to store here because of an emergency move & the staff here was always helpful & polite. Stayed here for a year & had a pleasant experience. Only complaint was the occasional mice problem which is due to people storing food in their units. Public storage does have regular pest control visits to cut down on this. Overall, good experience. Ask for Henry or Carolina.
This public storage is well organized and maintained by the workers. The manager Henry and another employee named Carolina are the most friendliest and pleasant workers I've met. They have no problem helping you with anything you need.
I just want to express my appreciation for the staff at this location. I have had nothing but pleasant smiles and knowledgeable answers for all of my questions. Henry has assisted me from day one and I have referred him and public storage as a company to all of my friends and family. Keep up the good work and continue leading in this industry.
I have a two storage units 285 Peninsula Blvd,Hempstead NY The staff there is great they always ask if there is anything they can do to help me. I always get a call if my unit is not paid on time to remind me. The man there Henry and the female Carolina are the best. I'm so happy I chose a storage place that has a personality along with the great quality that the establishment provides. I also feel safe when I'm in the storage with the automatic lights that come on when you enter. The rest room is also always nice and clean which is a plus.
My experience with this storage location was EXCELLENT!!! The staff was always friendly and helpful. The manager went above and beyond his duties to ensure that all my needs were met in a timely fashion. Great location, great customer service, great experience. I would recommend this location to others as well as use them again for my storage needs.