My GF Annie & I moved in a few months ago & really love this facility in GardenCity, so close, so convenient, the staff Jane and Valerie was extremely helpful and knowledgable. Also very pleasant. I'm happy being a new tenant there. Place is very
clean and Security is top notch. PS I spoke to another tenant and they stated "Jane is the back bone of this facility and when she goes I go"
I’ve been dealing with Jane for many years.
She the best!
Service is fantastic
Place is always immaculate
This was my first time having to rent a storage unit and Jane was extremely helpful. She took the time to actually show me the units so that I can make my decision. I would definitely recommend this location.
Jane was extremely helpful in finding me the best price and showing me units.
Jane was very helpful and informative! She walked us through with the whole process. Storage units were clean and affordable
Great experience! Clean units. Easy access. Jane was amazing helpful.
Jane was so helpful and efficient and organized.
I had no problem.
Every time I come to my store Jane is extremely helpful
Jane was extremely helpful and knowledgeable about the various options available at this location.
Jane was very helpful in selecting a room
I've had storage at Public storage for over 5 years and Jane has been the most helpful and pleasant person making everything so smooth and helping with whatever I needed definitely recommend this Public storage. PLUS everything is always so clean on the inside all the units!
Perfect 👌! Jane is super friendly and helpful. The unit size is exactly what I was looking for and the price is within my budget. Again, thank you so much!
Jane was great. Unit met my needs and got a good deal!
Jane, the property manager is always very responsive, polite and informative whenever I have any questions.
Jane helped me locate and rent my new units quickly and efficiently. Jane makes sure the facility is in great shape and is a pleasure to work with.
Thank you Jane!
Jane is helpful, courteous, and knowledgeable!
She was an absolute pleasure to deal with!
Sabrina was very patient and helpful
Very helpful, professional and Knowledgeable staff.
Jane and Joseph were outstanding, informative, and extremely helpful.
Jane and Joseph were both very helpful from start to finish and the facility is very clean and very well maintained
Jane was extremely helpful with our rental. I highly recommend!!!
Shaniyah was a nice young lady that helped me and my husband find our unit after being lost. Gratefully appreciate the help. Thank you
Love everything about the facility! my unit is perfect.
Jane, the sales person showed everything i needed to, she was very knowledgeable and professional. i really appreciated her.
I have stored things for many years at other locations, but this experience with Joesph & Jane from public storage has been extraordinary and Extremely professional and will recommend that anyone looking for a storage facility should never consider any other facility . Working with Joseph and Jane has made a tough situation flawless and easy :) Thank you Mike M.
This place is excellent. It’s run by a dedicated property manager, Jane who really cares about the place. She’s constantly sweeping up. She is friendly and professional. Oh, by the way you can have access to the bathroom, which some other facilities don’t allow.
We stored our belongings at Public Storage of Garden City, NY for the past 90 days, and I must say, it was an exceptional experience from start to finish.
First and foremost, I must commend Jane, the staff member who assisted us throughout the process. Her responsiveness and attention to detail were truly remarkable. Every question we had, whether it was about unit sizes, cost or rental terms, Jane addressed promptly and thoroughly. Her wealth of knowledge not only made the decision-making process easier but also instilled a sense of confidence in our choice to store with Public Storage.
The facility was well-lit, organized, and maintained to impeccable standards. Navigating through the units was a breeze, thanks to the clear signage and wide aisles.
Overall, our experience with Public Storage was very positive. Thanks to Jane's exceptional service and the top-notch facility, we knew that our belongings were in safe hands. I highly recommend Public Storage to anyone in need of reliable storage solutions.
There is a lovely, human, (almost small business) touch here. Jane gave me a tour of the available units and cared enough to follow up with me about an appointment and questions I had. Thank you Jane :)
Jane has always been very responsive and helpful in choosing the right unit for our needs - very satisfied!
I came into the Garden City office today March 12. Jane helped me and she was wonderful. She was so friendly and helpful!
It was a pleasure working Jane at 1055 Stewart Ave . She was helpful and very knowledgeable with all aspects of the workings with the rental process.
I highly recommend storing at this location. Jane the property manager is always very responsive and polite whenever I have any questions. Jane helped me locate and rent a new unit quickly and efficiently. Jane makes sure the facility is in tip top shape. Thank you Jane!
I needed some storage before an upcoming move, so i chose Public Storage. The facility on Stewart Avenue was very clean, and well kept.
Brianna was beyond helpful! She showed me to my storage locker, helped me get setup, and was just all around really great, and helped make my experience all the better! Thanks Brianna!!
Updated review:
Please note, any loading or unloading from your storage locker has to be done from the BACK of the building. My storage locker couldn't be further from the back unless it was across the street in the medical building. My storage locker was right by the front door, and they wouldn't let me load from the front of the place.
Every time I came in with boxes, they gave me a hard time about bringing it in from the front. Keep that in mind.
This facility is conveniently located and very user friendly. Jane is a standout employee and does a great job getting clients settled in their storage units. The facility is clean and well maintained . Corporate should have more employees on staff and longer hours of coverage to improve the customer experience
Jane was so helpful!! She helped me exchange my original storage that i made online to a larger one with ease and a smile. Would rather deal with her anytime than doing anything online again. 5 stars
Jane was extremely helpful in ensuring obtaining a storage unit and handling an exchange in units after I made a mistake. Entire experience was excellent
The representing Jane gave Outstsndkng service. She made my rental experience smooth and easy. We need more customer service reps like her.
Although my storage unit is at another Public Storage facility, the Property Manager Jane, went way above and beyond her responsibilities in assisting me in resolving an issue regarding my storage unit. She was professional, courteous and extremely knowledgeable. Jane provided step by step instructions in order that my issue may be resolved to the satisfaction of all parties. Jane is an asset to your company.
Carole Lee-Waldon
I highly recommend storing at this location. The staff is extremely helpful and professional. Jane the property manager was always very responsive and polite whenever I had any questions. I was very satisfied with the cleanliness of the facility and I always felt safe whenever I was in the property alone. If I ever need a storage unit again, I will definitely be back. Thank you very much.
Jane helped us out so much today! We are return customers to this Public Storage in Garden City on Stewart Ave. This is where we go when ever we need storage. We had computer problems over the internet but Jane helped us get everything right! Thank you Jane and Mary too. I also remember that Jane helped my mother a few years ago when she moved back to NY from Nevada and needed storage. She was super kind to my mom who was stressed from moving! Thanks again Dominique S.
Jane at the front desk is amazing and was very helpful when we came in.
Jane is extremely helpful and very pleasant to work with.
I had the best customer service with Jane!!
Jane was very helpful. She was nice over the phone and in person.
Today I had the best customer service experience with Jane. She was extremely helpful and very knowledgeable about the services the company offers. I must say she went above and beyond and I couldn’t ask for better assistance. Thanks to Jane for making my first Public Storage Rental experience Exceptional :-).
-Tamara G.
Great service! Clean, Jane and staff are amazing
La sra. que nos atendió fue muy amable y paciente con nosotros, nos mostró y explicó los detalles del almacén.
Jane was extremely helpful & knowledgeable…took her time with giving us tour around the place & made the decision to rent at this location easy…you won’t be disappointed when you come!!!
Best public storage I have ever been too! Jane was so thoughtful and helpful! 11/10!!!
Cleanest storage facility I have ever been to. Jane is just the sweetest and most helpful lady. Awesome facility and staff. Highly recommend.
Jane and Jaciann were wonderful and very helpful!
Great experience, Jacianne (apologies if I'm spelling your name incorrectly) was the best--so kind and helpful.
I rented a unit today. The process was very easy, reserved online and went down to check it out. The employee named Jane walked me through the process. She was very helpful and took the time to explain how everything worked, she was great!
Jane was very helpful. She was nice over the phone and in person. Jane was great and showed me all around while explaining everything I needed to know. She made the process very simple and was excellent at her job!
Jane was so very helpful and made my move easy and no issues. She was a pleasure to work with.
Jane and Jaciann went above and beyond for us! They were patient and made sure we made the best decision for the right size space! Thank you ladies 10000 times for everything
Jane gave the best customer service and really made it easy getting a new unit.
Jane and jaciann always so patient and kind. Answered all questions I had and showed us how to get to and from space and access our space. Thank you very much
Troy was such an amazing help and his customer service was stop on. Totally recommend renting a storage unit here the customer service is great!
Exceptional Service, special thanks to Jaciann who went above and beyond, to ensure that all my questions and concerns were handled. Thanks a million 😊
Jane was very helpful and informative at the public storage in Garden City, NY..
Do not do business with this company. They have no scruples and will take advantage of you once your stuff
The Manager was so professional but most of all extremely polite. Very smooth transaction and explained everything and answered all my one question
Jane & Jaci Ann are always so kind. They have always been extremely helpful with any questions I had or concerns regarding the storage unit I use. This location is always kept extremely clean and even the restrooms are spotless. I recently had to receive a delivery to the storage unit and it was very easy for the truck to deliver my pallet to my unit. I highly recommend this location for all your storage needs. I have a 10x10 indoor unit and also feel the price is very reasonable for the size.
Jane and Jaciann have been so helpful to me over the years. Always lend a hand when I forget the entrance code. Jane has also called me when my Credit card has expired, saving me from any extra charges. Place is clean and well maintained !
Great experience. I shopped around and found this location. Reasonable priced and the location is clean/temperature regulated. Jane and Jaciann are such nice people. They are very accommodating. Never had an issue getting to my storage items. Definitely recommend using this location....A++++++++ Sad to go but I am moving to another state. Thank you!
Although we easily made our reservation online, when we came to to the facility Jane could not have been more helpful. She was very professional and made a stressful day much easier. We highly recommend this facility and look for Jane she's great.
This was the first time renting a storage unit and Jane was super helpful. She answered all my questions and took the time to show me multiple units to help decide on the proper size.
I have been looking for a specific space in Storage and Jane was able to find me one. Once one became available she reach out to me right away. So far the place looks neat and clean and easy to deal with.
Than you Jane for making it easy.
Jane and Jaci Ann were super helpful. The place is well situated, accessible and reasonable considering the cost for storage units.
Public Storage 1055 Stewart Ave Garden City
Very helpful and efficient
Jane is outstanding very professional
Wonderful experience. Jaci Ann and Jane a pleasure to deal with. Knowledge and honest. Highly recommended
jane and jaciann excellent service have been life savers with everything through all the moving around. Angels have been carrying us through.
Selling a house is such a stressful time. When you need to locate a storage facility on top of that it’s even more stressful. We visited several storage places and were unhappy for various reasons (cost, location, cleanliness). Then we made an appointment with Jaci Ann at the Garden City location of Public Storage. Both Jaci Ann and Jane were fabulous. So kind and able to fully explain the rental process. They even helped us realize that we could actually rent a slightly smaller unit and everything would fit, thus saving us money in the process. We signed up and paid on the spot. I walked out of there so relieved that something during this whole moving process finally went smoothly for us. I hope the company realizes how valuable these two women are. Just based on our meeting today we will recommend this location to all. Thank you so much ladies.
My wife had to move out of this storage by herself since i was out of town, an do it with a 2yr old, she was stressed out, but thank god for jaciann, she came and checked on my wife during the move, an even stayed late both days to ensure my wife got out without stress, as well she called her to give reminders of the move out day an letting her know she would be there if she had any problems. You don't really meet people in NY that take a moment to care an this women really touched my wife's heart, cause what she was so stressed about she called me after happy an at peace. 10/10. Public storage be mindful of the amazing face you have sitting at the front desk. She is someone great.
They are pretty good there however if your storage unit is located on the exterior of the building they will not give you a password that allows you into the building to use the bathroom even while it's still the hours of operation between 6:00 a.m. and 9:00 p.m. which kind of sucks so if your unit is outside good luck with going to the bathroom when no one is in the office.
Excelente lugar limpio y el personal super atentos siempre tratan de ayudar resolviendo nuestras inquietudes. Gracias muchas gracias.
Jane and Jaciann were wonderful today helping with all questions and concerns I had today!
Needed a storage unit and wanted an outside drive up unit free of bugs and rodents. This place has the cleanest units I've ever seen. Jane at the front desk was great and showed me all around while explaining everything I needed to know. She made the process very simple and was excellent at her job!
Jaciann , thanks for everything 😇
Jane and Public Storage have been great to do business with.
Jane is incredible helpful
Amazing service, Jaci Ann was very informative and helpful.
Jaciann good friendly and helped with getting storage
Jaciann and Jane was helpful with getting me storage needs
Jane and Jaciann
Terrific representatives for Public Storage . Ladies we’re knowledgeable , professional and very friendly .
Jane and Jaciann. OMG What great service. When I came in they were celebratong being number 1 in the district and I see why. We upgraded our unit with ease and left very happy.
I received excellent customer service from representatives Shiasia and Jaci Ann. They provided me with quick service explained all of the promotional deals which gave me a great savings. The facility is clean and well monitored. If you are look to store your treasured items please be sure to stop here.
Good clean place an great staff
When to get information and Jane was great. Looking forward to move-in- day!
Anthony was a great help with having to transfer units! So sad he’s only in the office once a week. Thanks so much!
Jane was the greatest!! So very helpful and well trained in her position. I would recommend this facility gladly.
Very clean and efficient storage facility. Jane was very
helpful with website info. Other employees courteous
and helpful also.
Anthony was very helpful and got us a storage unit that we urgently needed last minute. He was able to quickly assess which size and what location would be best for our situation. He was also transparent about all the fees and rules. The process was seamless and efficient. Highly recommend.
Thank you Anthony for your help at garden city location I’ve been with location for years an the customer service is hands down the best……
Un poco amargada la señora que atiende el lugar.
It was a great experience and the staff was very helpful !!
I’ve Been Here so Many times & never had a bad experience. Shiasia, she’s always ready to help & make sure you get all the information you need.
Vinny was super helpful and explained everything very thoroughly. We had a great experience renting a unit from him.
shiasia is the best great attidude very helpful and was patient with us throughout the whole process god bless her
This facility is GREAT! Brianna was amazing and helped me so much!
Great service and explanation from Vinny. I would recommend this storage and his professional customer service experience.