Public Storage Self-Storage Units at 3345 S Rainbow Blvd, Las Vegas, NV

On Friday I came into public storage a whole mess , scattered brained from all the moving fast I was doing trying to get the storage and my own rental truck , Mr.Jim was extremely helpful he quickly assisted me in getting my storage unit together even tho I was super and I mean beyond late for the reservation Mr.Jim was by far the best person to assist me there it was fast and easy . My phone was dead and he even helped me with a charge and turned on his own person hotspot so I could unlock my card on my phone that had no service on it . Just and amazing experience and a great human.

Thank you Jim for the help.

Ran ran into a difficulty and went out of their way to help me out greatly

Jim is the greatest property manager I have had association with. Thank you.

Hi Jim so accommodating and awesome customer service…I will refer Public Storage to my Family and Friends…Rainbow location outstanding…5 Stars

Excellent service. Lei is awesome, she will help get the job done

Customer service needs improvement. Online fails to assist patrons: Update; your response is the general answer when you don't know or ask what the issues are. Customer service is real and important. Has public storage degraded so much that a review like this Is even written to voice the failed business practices of your facilities.

Very helpful

Jim was amazing! Great costumer service. Answered all of our questions. Was able to give great details about the size of the unit. My husband and I walked in and had no idea what size unit to get. Jim asked about the amount of items we would storage in the unit. Figured out a size that would fit our needs, and even took the time to show us the unit! When I say professionalism I mean professionalism! He showed us how to close the unit, lock the unit, open gates and explained the monthly payment. What a great experience!

Jim helped me with my unit at Flamingo. I AM very please with the CUSTOMER SERVICE is still IMPORTNT!! Thank you!

Quincy is the best help me a lot !

Quincy was amazing ! Thank you!

The guy today was very helpful.

Jim is the greatest! He is very helpful and patient and provides excellent service

Friendly and helpful

Jim was helpful looking forward to renting here next week.

Jim did a great helping get a unit, very patient and understanding with my situation. He deserves a raise. Jim also provided me with a comfort that I could upgrade my unite with ease.

Came in to tramsfer to a larger space unit and Jim was so helpful and so politely with an awesome customer servcie.

We had an issue signing up online so we decided to come in person to the office and Jim was excellent to assist us! He helped us out immediately. He showed us the size of the storage and made sure it was the right one for us. He also helped us sign into the app and showed us how to enter and exit the property. Jims assistance and attitude is rare to find these days with everyone always in a rush "helping you out" especially it being the holidays. He made this a great experience. Thanks Jim! Cant wait to store our stuff and finally have our home garage back!

Jim was very helpful. Great customer service

Just returned to Public Storage again. Love this location and I came back because of the manager. Jim is always friendly and very helpful and mindful of your needs. The facility is clean and it looks Like they just got a beautiful refresh.

Jim is always very kind and helpful. I would recommend this location if you are needing storage.

Jim is very knowledgeable and was very helpful. Thank you Jim

I just moved back to Vegas and needed a small unit. Jim was extremely helpful and answered all my questions and concerns. Thank you for all the help Jim

Jim, absolutely helpful & pleasant. Thank you.

Jim is the best property manager. So helpful and made things easy !

Great customer service. I changed my storage space reservation and Jim made the process extremely easy.

Jim was helpful

Very clean and friendly

Great place east to access nice manager.

Jim was great! Will certainly recommend this location to all!

Thanks to Jim for the help with my rental. 5 plus stars

Great storage company and service.

Good service very patient thank you

Went into the facility today and Jacey gave me the best upmost customer service! Really appreciated her helping me out!

They don't raise prices multiple times a year like Extra Space Storage does.

Jim is the best property manager ever! He’s been very helpful many times over the years!!

The best part of Public Storage is working with Jim! He’s super friendly, helpful, and knowledgeable! He is always willing to help out and find solutions. We upgraded to 2 units with his help!

Jim helped so much he is awesome and really respected me as a human I will always feel good about him

I want to mention the professionalism Jim has always presented each time I visit.curtious and friendly,for all of his yrs at this location.also I just met Celeste on sun.she was extremely helpful,with a fun disposition,new to P.S I'm sure she will be an asset to your company thank you Thomas

Jim is always so helpful. Celeste is wonderful also

Always a good experience at this location. Jim is great. There's always a friendly face here.

Jim is so very helpful. I appreciate him always going through extra mile! Thank you

Great customer service and wonderful storage !

Mr. Jim is always such a great help.

Such great and helpful people. Clean and safe facility with very fair prices.

I’ve had two storage units for the past year here and each time I’ve been in Jim has been extremely helpful. He’s really patient with my questions and he also went above and beyond when I lost the key to one of my locks. His customer service alone gives this spot 5 stars. I’ll continue to rent here when/if I need any more units. *Edit 12/4/21: i still have one unit being managed here, but haven’t come to check on it in quite awhile. I also had a few questions so it was really good to see Jim still here as he not only remembered my unit but was able to help me out with what I needed. Such a great person to deal with … still 5 stars for his customer service alone!

Always a pleasure dealing with the store manager here. He knows his stuff and always helps with a good attitude.

Jim was very nice and made the entire registration process so easy. I definitely recommend this storage. Great location too.

Great svc. Easy access. Jim was very helpful.

Watch out for these shady people don't make deals and don't honor them. They'll promise you a move-in special and then not honor it, and then start tacking on late fees lien fees and lien notices before you're even due and try to take your stuff! Don't trust these crooks!

Yes, I was very happy with the service Jim provided 4 me. Very knowledgeable about the units,very HOSPITABLE AND VERY WELL MANNERED. Would recommend this particular location 2 assure ur items with b well taken care of 👍 update: always a pleasure dealing g with the manager at this location.

Jim was both professional and courteous would highly recommend public storage because of Jim's expert knowledge of public storages policies and procedures!! Job well done !! Made the application process a very easy and quick process, I will be acquiring other units using Jim simply a pleasant person to interact with Kudos Again!!

Evan was Amazing!! ❤ I'm going through a very stressful transition and he was calm and knowledgeable and just made everything easy peasy.

Thanks Jim for helping us

Such great service especially for a storage rental newbie, and Jim was fantastic!! Highly recommend!

Everyone that works here has been professional and easy to communicate with. The facility is clean and well run. No bugs and no complaints. Highly recommend for any and all storage needs.

Jim was so helpful in guiding me thru the app. I am not that techy, but he made it easy for me. He is very patient and pleasant!!!

I have been to this location several times and Jim is always friendly and professional. Was in again yesterday with an issue from another location and he listens and is quick to help even when the issue is not at his store.

Great location and awesome service by Jim! :)

Best storage in Las Vegas highly recommended, Jim definitely provided a great service, thank you!

Jim was very helpful

Amazing storage! So easy to work with! Jim is accommodating to all of our needs! Thank you so much for always going the extra mile!!!

Jim was so helpful and so very nice. Thank you so much

Jim was very helpful and super sweet Got us taken care of very quickly with a smile.

I feel prompted to leave this review because when someone does an amazing customer service as this location does, you have to take some time and do the right thing. Now let me tell you. Jim the property manager is absolutely great. On the phone when I first contacted this public storage location, Jim was really helpful and really kind. The day I moved my stuff ready to be stored Jim assisted me with extreme kindness and great customer service. He has a great attitude and will make you feel comfortable the moment you speak to him. Always ready to help. My account was set up he made sure I had all the information I needed to have access to the location/ unit whenever I wanted. The whole staff is really professional and also will go the extra mile for you. Like give you some water to drink if you are thirsty. And help you with anything. I highly encourage anyone who is at the fence. Ask Jim and you will be in great hand.

Just worked with Jim. It's nice to work with people who know what the hell they're doing for a change.

It was a pleasure dealing with Jim. He was informative, helpful, courteous & friendly. Public Storage should consider themselves lucky to have someone like him representing their company/brand. I'm looking forward to future transactions with him. The facility is well kept & organized. I've dealt with other Public Storages in the past, but, this location impressed me. If you're looking for storage, do yourself a favor & secure this location. Thanks again Jim for all the help.

Jim was absolutely AMAZING!! He was patient, thorough, and friendly! Will definitely recommend to friends and family.

I had the pleasure of working with Jim to get into a storage unit here and he was as kind, patient, and knowledgeable as I want my own employees to be.

Jim provided great customer service and helped me through the whole process when the website wasn't working properly

Jim was very professional and got me setup with my new space. I've been with them for many years and are extremely helpful and friendly.

Outstanding and profession service. Jim was very polite and explained fully all the information I needed to get started. Highly recommend this location.

Jim was very helpful and guided me through the rental process. Excellent service 👍

Been renting here about 6 years and they have been very accommodating with me.

Jim was very helpful today. He helped me get the storage unit that best suited me. Absolutely would recommend!! 5/5 stars

Jim was helpful, polite and the rates were reasonable. Highly recommend this location!

일하는 사람이 친절하다.

Jim was amazing with his customer service. I would highly recommend this location and this employee.

Brandy is AWESOME!!! Thank you so much!!! Great location!!! Great staff!!! Highly recommended!!! Aloha!!!

Jim was good an a good man

When I went there Brandy went above and beyond helping me. Wish she worked at my storage facility. Thank you Brandy....

I kept my stuff here for awhile the staff is great and extremely helpful, especially Jim, he helped me out loads and made my time there a lot better. Really Experienced guy. Decent prices, overall: extremely satisfied. I would recommend this place to anybody who needs to store their stuff for awhile. 9/10

Helped a friend move from 2 units at 2 different storage places in Henderson to here. What a difference. The other places would be great locations for a horror movie. This place was clean and I felt safe. Jim helped us get situated. He was great, very knowledgeable. Much better location. Thumbs up

Lei and Jackie took great care of me !!!

Jim was very helpful and kind.

Staff is great and the location is convenient next to the post office. Jim is always very friendly and helpful.

Brandi helped me not only did she help me but when i didnt get info from 800 number right when i was gonna call local office she was already calling me .So helpful and answered all my questions n super nice.Thank u brandi.hope i spelled name right

Mr. Jim is very good to help me thru everything.

Brandy is awesome! She has been so helpful with our move to Las Vegas! We didn't have much time to change our unit size between uhaul runs and she helped us with the paperwork transfer in minutes! Not only did she get things transfered quickly, she put us into a new unit directly across the hall from the old one! She save us so much time and she was so kind through the whole process! And it is pretty awesome she has answered the phone within a couple rings every time we have called. Great customer service! And the grounds are super clean!

What size is your smallest storage and how much?

Jim is awesome!! Thank u!!

I really liked using Plubic Storage, Brandy with a Y lol was very nice and professional.I recommend them to anyone who wants great friendly service.

EASY AND PAINLESS TO RENT A UNIT. Jim is a Class Act. FIVE STARS

Jim is the best property manager you've ever had at this location. He is so helpful every time I’ve had to rent a storage unit.

The exceptional customer service and kindness of the gentleman, Jim in the office is greatly appreciated. Move in was smooth and the facility is clean.

Very neat neat and clean. Jim has always been very helpful and answered all of my questions. Thanks for everything Jm!

Ms. Brandy was very professional and friendly from the very beginning, I needed her assistance's twice yesterday actually three times and she was very patience with me and helpful. Also today when I called with a question. Thank you.

Clean, reasonably priced, and very helpful staff.

How much for one room starage?

Jim was super helpful Excellent service!!! I’m referring everyone I know to Jim!!!

Jim and Brandy are so great! They are really assets to public storage, So friendly, honest and dependable :) Thank you for all the help on such a hard time. Abraham

Brandy is the most helpful worker at the public storage if you need help with anything ask for brandy

Jim the property manager was a fantastic help to me today. I needed a larger unit in a day to store my belongings and he jumped through hoops to get me what I needed. This is the best customer service in town for all your storage needs. Thanks Jim

Brandy is an awesome rep! Very friendly, helpful and very outstanding. I will definitely refer to others.

Go see BRANDY. She was very helpful and attentive to my needs. Helped me find a better solution for my needs.

This has been the best experience I could possibly have. Moving is tough and not ideal. Jim at public storage has made my experience so pleasant. He has gone way above and beyond for me. He truly cares about me the customer and he’s met my needs and even gone so far as to walk me though all the steps. Wow super star there! Great customer service is hard to find these days and Jim as surpassed that! I really appreciate Jim and public storage. I only use Public Storage. And this is proof of why this is such a great company. They really pick the cream of the crop. The units are also fairly priced. Can’t beat the 50% off the first month. And the locks are really really tough. Thank you again public storage for my unit.!

Went there to rent a space for my 15' RV, treated by Jim the property manager with biggest welcome ever, you can feel the smile even underneath the mask. Jim was knowledgeable, warm, funny, and super helpful, answered every question we had right to the points, we were so very happy that after all day searching for a storage place, finally end up here with utmost satisfaction. Good job Jim, keep up with the good work!

Amandi was very helpful with my rental. I was in an out great customer service.

Great experience working with Jim! Very helpful and professional.

Thank you Jim wonderful experience!!!

Amandi Was Awesome & the Best Customer Service!

Jim at public storage on Rainbow and Desert Inn in Las Vegas has always been such a pleasure to do business with. I had a storage unit there for a little over a year and he has been so polite and friendly. Just recently I downgraded to a smaller unit and he assisted with that transition and made it so easy for me. He is great! A great location for your storage needs with a nice and pleasant office and property manager!

Jim is an incredible property manager to have for any of your storage needs. I highly recommend him, he is a really good person that you can trust!

Very friendly. Access Hours need to be later for people who work.

Amandi was very helpful with finding unit we needed and had very friendly demeanor

Amandi was extremely nice and helpful. She helped get the storage size i need and and at a great price. Completely recommend this location because of her service

Jim was totally helpful & friendly with a great attitude. Awesome!

Jim seems to go out of his way to be helpful and friendly. Always makes everything a little easier. The stress and cost of storage is not ideal but thank you for making it a better experience.

Jim was very courteous and helpful and has an outstanding personality

Employee was efficient and professional. I'd like to add special recognition for Jim at this location. His demeanor and professionalism have always been the very best. As such I've been pleased to frequent this location due to his service.

I’ve been dealing with Jim the property manager for over 3 years now. He is a very fair and straight forward person to deal with. He has always went the extra mile to help me when needed. This is a great location and highly recommend!!!!

Amandi was awesome 😎 excellent customer service. She was very thorough with the rental process and making sure I understood the terms. Very friendly and helpful.

Amandi was amazing! Very helpful and we truly appreciate all her help!

Great place!! They have really worked with us in these hard times!!! Thank you public storage!!!

Jim the manager will go the extra mile for you. Always helpful and constantly looking for solutions for his customers.

Amanda and Jim are very helpful and all ways there for me 😁

Amandi was such a great help thank you 😁

Amandi was amazing helping me with obtaining my storage. Keep up the good work!

Jim is such a nice caring manager who lives on the premises, he took the time to show the unit and definitely helped with our needs. Jim is a true professional and kind person ! So happy we met Jim and pleased to do business with him. God bless and thank you Jim, Abraham and zoila

Anabadi was amazingly helpful!!

Amandi was very helpful and respectful an nice

Amandi was very helpful & respectful great customer service

Amandi was amazing super cool personal thank you 😃

Amandi is a very helpful person, she explained everything we needed to know about storing in Public Storage.

Gave me an even better price with a larger unit than I originally was going to have. Very clear instructions. Pleasant experience. Thanks!

Jim and Aimee were fabulous! Great customer service.

They been so awesome Jim has been so great and understanding on certain months I had to pay a few days late which I dont recommend.. PAY ON TIME PPL thank u so much public storage and Jim

Jim always follows up on my questions and requests I've had during the past two years. He cares about the customers. Thank you for excellent customer service!

Jim was so very helpful..made it quick and easy for us..

Jim was great and had EXCELLENT customer service. We need more people like him in the world. His smile alone is contagious!!!!!! Hands down the best!!!!!!

Jim was very helpful with my payment. Thank you

I have had a unit here for several years now and Jim is incredible. He is always friendly and professional. He has never once said hello without a smile or asked me if I needed help with anything while I was at my unit.

We needed to get a storage unit and Jim was a wonderful help. He helped us to figure out what size unit to get and showed us the unit. Paperwork was easy-breazy. The office was clean and tidy.

Jim was very friendly and accommodating. He set me up with several specials, and showed me around in his golf cart. Got exactly what I needed. Definitely recommend

Jim was absolutely amazingly helpful, great customer service.

Love this location. Jim in the office is awesome. Always friendly and always answers any questions i have. Definitely would recommend friends and family to go to this location

Manager Jim has been great to me for years years and I recommend this location to everyone!

Jim has great work and works fast got me set up in less the 30 minutes

Jim is so professional. He made me feel so good. I love this place because of him

Jim helped us a lot with our storage units before and after my mother’s death. He’s great!

Very good service! Had an emergency and needed a storage space for an automobile! It was just about closing time , however that didn’t matter to Jim the manager! He was very professional in explaining the whole process to me and even gave me a good deal on the rates!! 5 stars for Jim and spring valley public storage *****

Jim is amazing!! Great service

Jim was very helpful and professional really knows his stuff. Thank you Jim

Jazmine was great thank you for your help conversation and getting my space easy great kid .

Jim always takes good care of my storage, he listens to any concerns we might have and takes care of it. Highly recommend this Public Storage. Thanks Jim

Jim was very helpful. Whole process to get my unit set up took only minutes. Good facility. I recommend it.

During our time with Public Storage, we have found Jim, the Manager, to be very responsive to our needs and very dependable.

Jim was awesome,I was in a hurry and he got me in & out!

Jim and Amy were very helpful in resolving an issue that was initiated from a different location!

Great location and decent prices. Jim was very helpful!

Great customer service! Jim was so pleasant and the process was easy!

Great service nice and fast. Thanks so much. Jim help me he was very great

Jim was very accommodating and helpful. We are new to the area and he made us feel very comfortable! He explained everything necessary .

Jim was a GEM!!! I was having trouble finding a space for my cargo trailer, he not only had a space, he was kind enough to help guide my trailer into the space. Total life saver!!!

I really the customer service here. Jim is really helpful with any questions or concerns I have had. This is one storage place where you will receive EXCELLENT customer service!

Jim was great to work with ...highly review!

This Public storage location is simply awesome 👍... Jim the manager there, has made this storage rental experience for me easy and stress free. I've been renting there for years, and this location is a trusted place to store anything you value. Thanks Jim and staff for your commitment to your customers..👍 Keep rockin and GOD bless you all.

Jim has been very helpful, always available to answer any questions with a smile. Thx for the Great Service and clean facility. Happy to reccomend others.

Jim is very friendly and helpful and the facility is clean. I would recommend this location for your storage needs.

Jim was great I pulled up with 5 minutes to closing. He took.his time and showed me a few units which kept him.After hours just to accommodate me in my situation. Great employee. He is a keeper!!

Jim was very helpful. He helped find the perfect storage size for our needs. Asked if we needed any packing supplies. Explained everything clearly and answered all questions we had. Well kept and nice facility. Was a pleasure doing buisness here. Highly recommended!

Awesome. Very convenient and Jim was very friendly and helpful. Very Recommended.

Jim always goes way above and beyond! The facility is super clean and he always has a smiling face when we see him! I am glad we have a storage here.

Jim is always so helpful and I always return to this location when I need storage!

Jim is the best!!! Great location and unbeatable price!

Jim was so helpful and he

Jim was nice and very accommodating

Jim made the process easy and fast and great customer service

Jim is so nice and has great customer service. He is always willing to assist with my storage needs.

Jim was amazing, he helped me out so much with storing my car. This is the best customer service i have ever received.

Jimmy was helpful. The issue I had the closet size space storage for me was $70 a month expensive. Then u have to pay just to throw trash away.

Property manager Jim was very helpful and always has solutions to my problems! He has been a great asset!

I had to find a place to park my truck before getting fined by my HOA. I was getting nowhere at another location with no customer service. Jim was a big help and saved the day.

This storage facility is very clean has great management and good customer service I have never had any issues with my storage or the people working at the facility if you need a storage please stop by here it's wonderful 👍👍

Jim the manager was super helpful. Whether on the phone or in person, he always helped to facilitate our use of and eventually our emptying of the unit.

Just want to thank Jim for great customer service

It was a lot of work to get to Vegas but the storage people made that part of my move a bit easier at least. Easy process online and thanks to Jim for the kind help at the facility.

The property manager Jim was amazing. He really helped us with what we were looking for and answered all of our questions! Really great experience!!

Jim was amazing and super helpful!

So I this may be my first review on google. My husband went in today to get a storage unit and Jim was amazing and went above and beyond on making sure all our questions and concerns were addressed. I look forward to storing my home here and can feel at ease knowing my things will be secure.

Jim and the staff of Public Storage are extremely professional and friendly. Great property and rates!! Thank you!

Manager was very helpful

Im late every mth i rented it out before i should have i should waited till payday but alas i didnt and they are kind enough to let it slide most of the time.

Storage for what? Hacked.

Difficult situation with a last minute move. Jim was very helpful and made the process a little easier. Thanks for the help!

Jim is great. Very helpful and courteous. He made the entire process very fast and easy. My friend referred me here and so far its been a perfect experience.

Great customer service. JIM went above and beyond. Thanks.

Jim helped us get into storage and a parking spot for our vehicle. We needed storage last minute and this was such a relief. Thank you Jim for the help and amazing service.

This is the best place to rent from Jim is the nicest guy he goes out of his way to help you!

I had some issues with my storage situation that I wasn't really happy about but I had to find out if it could be fixed/changed. Long story short Jim at the front desk was amazing...he was kind. patient and answered all my questions. He represented what true customer service is!! Kudos to Jim!!

This is a bad place to get a storage at, Jim rented a storage to my daughter and I and it wasn't even two weeks when he call and ask my daughter did we change the lock on are storage . That was a crazy question when we got are lock and key from you.. it's sad how jim didnt help me with anything. It very sad that I had to wait for Brady to open our storage to find out everything we owned was stolen from us. And Jim didnt call to say ,im sorry for what happened to you guys. JIM SUCK AS MANAGER .

Jim is a wonderful employee and ambassador for Public Storage. He is a delight and always ready to help. Thank you.

Jim was so patient with me in explaining all cost and details with my storage unit. He even came with me and walked me through to find it!! Great job Jim! Thank you, Darla

Jim was above and beyond awesome would highly recommend !

I don’t normally write about something like a storage facility. But this comapny is quite outstanding. They go above and beyond making my stay wonderful. Almost 4 years here. Big thanks to the front man JIM.

Jim was very friendly and helpful with our immediate car rental space, loved the service and location. Thank you will use the storage again if needed.

I have been renting at this location for 4 years. Jim, the on-site manager is amazing. He is very helpful when needed and he is above and beyond professional. He always has a very pleasant attitude. I recommend this location to anyone needing a storage facility. Jim is an asset to Public Storage. Thanks Jim for great customer service!!

Jim is a great manager appreciate his experience and help I enjoy storing my vehicle here A+++

I just got a storage unit and the guy Jim was awesome 👏 he went above and beyond with services helping me get the best rates. I highly recommend public storage on S Rainbow 🌈

Jim was simply marvelous. Very helpful, knowledgeable, welcoming and couteous. He's a keeper!

Thank you Jim for the great service

I love this place. The prices and service are amazing and the property manager Jim made the entire experience much easier compared to many other property managers for storage sheds. I have rented many storage sheds and this one stands out to me particularly because the whole process was made very easy due to Jim. He was very kind to me and I was quickly using my storage shed with no problems. You will honestly never find a storage shed with as good prices and service as this one!

Jim was incredibly helpful! He went over and beyond his duty! He’s definitely an asset to this storage facility! 🌟🌟🌟🌟🌟

Jim was very helpful. I recommend coming here for excellent service.

Great service! Thank you Jim!!

Great customer service

Jims customer service skills and personal consideration for the customers needs exceeded my expectations. Thanks Jim!

My husband & I became in a time crunch for a storage unit due to unnamed circumstances so we decided to visit this particular location and facility. I must say I was highly impressed. The staff from the dispatch phone calls to the office are very friendly and willing to answer any possible question you may have! They are seriously the best

Very helpful and Jim answered all my question with no problems.

Quick and informative. Reserved a vehicle space. Price was reasonable.

I want to thank “Jim “for being so a help when I came in I really appreciate taking your time to show me and talk to me in detail and not rushing me out so you can help the next person

Jim was great! He made me comfortable leaving my stuff in storage, it is hard moving and stressful worrying about your stuff. No concerns here. Thanks Public Storage this is my second time storing stuff with your company and great job. Thanks Jim!!

Joseph>>> super helpful and knowledgeable guy. A1 experience there bc of him. 👌

Awesome service! Helpful staff. Jim was great. :)

Jim (@ Public Storage -South RAINBOW Blvd) was very accommodating and understanding of our needs. We highly recommend this site for your storage needs.

Jim is very helpful and accomadating. I am in and out within 15 mins. I recommend the Public Storage and ask for Jim.

Love using this place this is now my second time needing storage and they were happy to help and very accommodating. Would recommend this place highly

Jim was super helpful, patient and very knowledgeable about what size storage unit I needed...Love this place would highly recommend ♥️♥️♥️♥️

Came into public storage to look at the space the person working the desk name Joseph was a huge help and was the reason I made a decision to do business with Public Storage. Very pleased with both the security of the property and Joseph was a big help and walking me through and making sure I understood the contract as well as pointing out the benefits to Public Storage he's a major asset to any company I would highly recommend Public Storage.

I was amazed by the friendly and very helpful staff here. Very clean and secured place good prices...👍👍

Jim was very helpful and accommodating. Excellent service!

To whom it may concern, this is to commend the outstanding customer service of Your employee Jim, every time I need to come in I ask for him before I come in because he always goes the extra mile to take care of my needs, He deserves to be Recognize!!!!

Excellent customer service. Jim and Joseph are fantastic!

Good service here and Jim really shows that he cares about his customers. Joseph was helpful as well when i went back a few days later.

Good safe and access isveasy

There where a very great help.... They help with everything and made sure they explained everything and made sure I was very happy would definitely recommend this public storage when you come here ask for Joseph or Jim really great guys!!! 😁 😃

Jim was very helpful getting my sister and I into our own storages. Thank you for the great service.

Excellent service! Jim and Joseph were absolutely amazing, cannot recommend them enough!

Great customer service from Jim, Glenda. Super quick and easy

Fantastic property. Great staff. Jim is awesome and made my experience great!!!! Highly Recommend!!!

Jim is awesome. Appreciate his service!!!!!

We had just relocated from Florida and called this Public Storage because of location of our new dwelling. I was so pleased to speak with Jim because he was so professional, helpful & accommodating to us; i.e. setting up an appointment, explaining all the various sizes of the units; driving us in the golf cart to the unit which we eventually decided on in a very timely manner. He explained about rental insurance, payment plan & was just a delightful person to deal with because we eventually downsized to another unit & Jim was there to show us the unit & explain the cost. Our new place is ready so we had to contact Jim to let him know we were moving our items & emptying out our storage unit. I went into the office to let Jim know that we had cleared out all of our items so he can rent this unit to another customer & how grateful we were to him for all of his professionalism. I can only say wonderful things about our experience with Jim at this Public Storage on Rainbow & Desert Inn. If we need a storage unit in the future ... we will return.

The employees are very nice and professional

From the time we've bern here Jim has been very helpful and provided excellent customer service. We have been very hsppy here and thankful for the help.

Rented from Jim before I think he's probably the best properties manager you have ever had. I tell all my friends to rent from Jim.

Jim has great customer service

Yeah it's a $1 move in special but then they charge $25 for administration fee then$11 for insurance not including tax. So are you really looking at 40 plus dollars

So happy with my service and knowing my belongings were safe. Thank you for the peace of mind and great service!!

Great response time and service

Great place... great people! I recommend it to anyone

The staff here is always so pleasant and awesome!

Awesome management, good communication and understanding

I did not buy anything today but Lisa was very helpful. I am still moving so I will be back. I got my storage from Jim last week and I am very happy with everything except actually having to move. The discounts are a big help.

The customer service was very helpful with what i need thanks to Lisa GREAT customer thanks again Lisa

This a great Facility. I've been here since 2006 and Jim has always provided excellent customer service. I also knew his mom who was the previous manager and she was always there when I needed her. The staff is amazing and is always smiling. Lisa is always asking how my day is going. Overall, this is a great place and I would recommend it to all friends and family.

Jim was very friendly and helpful. The process was quick and easy. Highly recommended.

I called Public Storage on Rainbow looking for a unit for my friends that may be moving in here the next month. I spoke to a very nice young woman named Lisa. She was very helpful and gave me all the information I was looking for. She gave me prices on a 5 x 5 unit and a 10 x 10 unit. She also stated that the specials changed on a daily basis and that as soon as they were ready to let her know and we would see what specials were going on at that time. Thank you to Lisa for being so helpful and nice on the phone and answering all my questions. Great customer service and when my friends move here I will be sure to go to Lisa to rent a storage unit.

Excellent service. Jim's the man! He made an effort to get me a great price.

Jim was awesome. Very friendly I would recommend.

Jim was fantastic! I was running late coming back from the lake and he stayed late just to help me get my boat stored. I couldn't be happier!

Keona is professional and friendly. She answered all my questions and provided me with valuable information regarding the property. Keona was efficient and completed the process in a timely manner. I was also assured my property would be secure and routinely monitored via staff and security cameras. I appreciated all her help. Definitely recommend this place!

Brookelynn gave us excellent customer service! Looking forward to renting!

Great to work with. We've used this place for years. They are always eager to accommodate whatever we need.

I love this place. Jim is so knowledgeable and understands the customers needs. I wasn't sure about size or boxes and he helped me pick the best size possible and got me a great deal on packing supplies. I could have saved more but I didn't have the money. I love the love the location and I love that my unit is first floor but still air conditioned. The property is always clean and all the workers are so nice. Thank you Jim For helping me during a stressful time. Your caring and compassion was definitely needed during this time.

Customer service was great and very helpful.

I have been here for a year and a half and have been very happy!!!! I will return again if I need storage!!!JIM IS GREAT THANK YOU JIM!!!

Jim was fantastic he helped me find the right storage unit for me and my family and went above and beyond thank you Jim!

I love this property because it opens early in the morning for you to access your belongings and it has a good gated security gate and surveillance cameras

I started renting here about 5 mounts ago and from the time I walked in the door I had a feeling that everything was professional and my personal items would be in good hands and very secure here. Over that time my experience has proven to be correct. Jim is the manager at my location. It is my opinion that every storage location should be trained to be with the public like Jim. Showing politeness, respect, and kindness. A big 4 star and thumbs to Jim And this location. They may have room, come on over. 😀🎉

Terrible experience!!! Beware if you store anything at this supposedly “secure” facility. I had a trailer and 2- four wheel ATVs I stored there. I met with the manager before hand. He assured me he had a secure facility. He lived on the property and had surveillance cameras that recorded everything. Don’t believe it. Subsequently the trailer and ATVs were stolen. The people at the facility had no idea what happened. I asked to have the camera footage reviewed. The only working camera they have is at the gate. To make matters worse, it is so antiquated, that it only records back the previous 2 weeks. The people at the facility were no help. I asked twice to speak with the district manager. I never received a call. The attitude is “Too bad, so sad”. I reported the theft to the police. Come to find out, this is not an uncommon occurrence. My homeowners wouldn’t cover it because it was at a storage facility. The facility took no responsibility what so ever. They do not watch your belongings. They have antiquated to no surveillance. You store there totally at your own risk. To add insult to injury, they tried to fine me for late payment when I didn’t pay them the next month after the theft. If I could give them zero stars, I would.

The manager really knew what she was talking about, which was great because I've never stored b4. The property is clean and pretty well taken care of, and I got my storage for much less than I would be paid anywhere else thanks to their special.

Excellent help by phone and at location!! Appreciate all the help Jim gave me thru process

He was Great!! Thank you!!!

Jim was very friendly and provided excellent service. We shopped around at several places but returned here mainly because of Jim. Very happy to be renting here.

I came here for storage and found a great space. Took some time due to a computer glitch but the service was friendly and excellent.

Great service, detailed and pleasant

Brookelynn was fantastic! I usually deal with Jim, not terrible service but I love the new girl! She was very courteous and from my experience here prior, this was the first time I really felt like I was more than just a customer. Bought some stuff, def coming back!

Brookelynn the Manger is awesome she went above and beyond to assist me thanks Brookelynn

I was very pleased with the property manager, Jim, who took the time to make sure that I got exactly the unit that I needed. He is very knowledgeable about his facility and what he has to offer, and handled the paperwork and billing with ease. I would recommend this location for storage.

I rented a storage spot here today. Very impressed with the service and the location. I feel good about having my stuff here. Thank you to Jim. I know I came to the right place.

Okay thanks best Storage Company I've ever been with

Jim was very thorough and professional. I will be a happy camper here!

Very trustworthy place to store your things. Management, specifically Jim, is really nice as well

This was a fast and easy process getting a storage unit online. Jim was friendly and helpful. It only took a few minutes. Thank you

Kevin did a great job of getting us in and out quickly. Property is very clean and organized.

Kevin was a big help today

Used them a long time ago. Love the service.

Jim was extremely helpful!

My unit fills up with dirt on a daily basis because there is some loud fan blowing in the next door unit and there is no seal on the bottom of the the wall seperating us and dirt blows right under. I have called and left several messages and they refuse to call back and take care of this issue. No one is ever on the premises!

Jim was very helpful and professional. We are planning a move and were very happy with the discount being offered. We just needed packing supplies but would definitely be back if we need storage too. A+ for service.

Jim was great!!!! Perfect customer service!!!!! I was so happy to fine here. I will recommend to my friends~~

A+++ customer service. Excellent place to rent units from. Public storage Rep Jim is the best 😃

Jim is the best manager ever. He always has a smile on his face and is willing to help. I love buying my packing supplies from him before mailing them from the post office next door.

Jim was very helpful. Excellent customer service.

Very easy process and great customer service at this location. Got into the storage locker for a great price and I'm happy to be storing here.

Jim was very helpful & understanding. He made it easy to rent & had great customer service. He deserves a raise most definitely.

I love the Public Storage on rainbow they always take care of me and make sure I'm OK if not on time then at least before I get to lein. There is always someone available for my needs. Thats most important to me.

I went into there to get boxes and needed 50 boxes. Jim only had a handful but he called different locations unilateral he found the right amount. I didn't even have to go to a different location to pick them up. He had them ready for me the next day. What a great guy!

Very happy with the customer service Jim the on site manager is very understanding and very helpful

I have been storing my belongings here for close to two years now. From day one I have been mostly dealing with Jim,he has been very professional and very helpful to me. I'm very happy with the way Jim has treated me.

Jim was so awesome. We needed a storage space right away and he helped us even though we showed up 5 min before they closed. He has great customer service skills. If you need help, definitely call Jim!

The location is great. Fantastic employee!

I have been a PS client for several years and the service, professionalism and overall attitude by the employees at this location is top shelf. I want to thank Jim and Juan for their work ethic, customer service skills and professionalism.

Not only is the manager a cute teddy bear they were very helpful in helping me a 1st timer storage user in and out in record time!!!! Highly recommend them not only to family and friends but to everyone!!!!!!

Jim changed a stressful day into an easy move! Thanks for the great tip to cover my mattress, you are a life-saver!

A few weeks ago I had to purchase storage space and my experience was wonderful. The clerk, (I can't remember his name) Sorry... but he was so nice. He laughed he smiled, he held conversation with us. I know that's part of Customer Service, to keep the customers happy, but he went above and beyond. I just want to thank him for all that he did. He was even able to place a smile on another customers face, and she was going through some negative issues, and I applauded him for that. Whenever you are able to bring a smile to someones face that is having a bad day, that speaks volumes about you.. Keep up the good work.

Have had them for my storage options twice now. They are considerably well priced for their options. The clerk that helped us was very nice, respectful, and sweet.

This a great location with easy access. Jim was great to work with. I highly recommend this facility.

Getting ready to move to vegas, when i called the manager was very helpful. I feel really confident in storing my belongings at your location. Thank you Jim for all your help.

Found this storage unit online. Very happy with the people and service.

Jim has been the greatest person I have ever met with great personality hard worker always helpful make life easier what a wonderful person Public Storage thanks for finding Jim

Excellent service by Jim

I have been a customer @ Public Storage for a couple of years and my experience has been great. Specially when dealing with Jim who always greats you with a smile and is more than happy to help with any extra needs like merchandise in the store. I think he is a great asset to this company. When one needs to store personal items its usually when you are having difficulty and it makes it easier when you deal with friendly people like Jim.

The property manager Jim is always happy and smiling and always has an answer for my questions. I always receive excellent customer service and have rented from this location more than once. Jim is a keeper.

The property manager Jim is a pleasure to do business with. He is very knowledgeable of all of the products and services that they offer, and takes adequate time to assess how you as a customer would benefit from renting from them. He appears to really be concerned about all of his customers' needs, even new and potential customers. I like how he does business, and would refer recommend this Public Storage location for anyone looking for courteous, professional service for all of their storage needs.

nice to have a friendly experience super easy Darwin was a big help thanks again

Jim, the manager on site is very friendly, polite, professional and very informative. Kudos for the good work he does.

JIMMY IS A VERY NICE, HELPFUL, KNOWLEDGEABLE AND THOUGHTFUL MAN. STOPPED IN FOR A TOUR AS IM LOOKING FOR A UNIT. HE ANSWERED MY QUESTIONS AND I WILL BE RETURNING AND RECOMMEND THIS FACILITY TO MY FRIENDS...THANKS JIMMY FOR YOUR HELP

I came into the public storage on rainbow and was greeted with honest and helpful hospitality the staff here is great and makes this move more confident.

Had a great experience renting a large storage unit. Jim, the on-site manager was knowledgeable, friendly, and extremely helpful. He gave us suggestions to save some money and also gave us a great deal on packing and storage supplies. Fortunately the site is close to our home because we will be renting the unit for approximately 8 months. We were treated extremely well and highly recommend this Public Storage facility.

I have been a customer for 9 years. jimmy the manager is what all managers should aspire to. He is a stellar person and wonderful face for the company. bravo...

Jimmy is a first class straight forward and honest guy. Very professional ...and recommend highly this location......

Jim was great

I stopped by Public Storage to inquire about a small unit to store mainly tools and garage items after moving into a place without a garage. That's when I met the manager, Jim. He took the time to explain the different size units and then show them to me. With in just a few minutes I was moving in! As a promotion I even received a free lock. The building is always secure and clean. I will use this unit as long as I continue to live without my own garage. 5 star service all the way!

During this experience with public storage l have great respect for the professional ism that Jim has given me. I would recommend this Public Storage to anyone

Very satisfied with my experience here. The unit I rented worked out very well. I'm very happy with the price and location. Jim is the on-site manager and has provided excellent customer service. I would recommend this location. They also have vehicle storage and I may use that as well.

My experience with jim has been great, he has help me with a few problems and has never showed any annoyance. Jim has always been very professional and very pleasant will go out of his way to a customer with any kind of problem.

Jim has been very helpful at the Rainbow office. My husband and I have been considering a move and wanting to consolidate with what we currently have in storage to save money. He is very knowledgeable and has gone out of his way to provide us with the best possible options at a very great price! Public Storage seems to be one of the best storage companies to deal with and we are glad to be doing business with them.

I think that every thing was good they went out of there way for me

I had moved here from Boston a bit ago and needed a storage unit. I went to a couple other places before stopping by this location. I really didnt know what I needed in terms of size for how long or how much it would cost me. The rental agent I think his name was Tim or Jim. He was very knowledgeable and explained to me in detail everything that I needed to know. it was very helpful to me in choosing my unit. If I ever need a unit again I would surely rent from this location again.

Great storage store, awesome workers, highly recommend!

Jim did an outstanding job handling an issue I had with my unit. Excellent customer service!! Thank you Jim, you are awesome!!!

JIM was most helpful in selecting the unit that was best for me. At first i wanted a smaller unit but he convinced me that a little larger unit would make it easier for me to store my furniture without any damage.

What an AWESOME management team! Would definitely recommend renting a unit here!!!

Wonderful when I have questions Jim always helpful if I need materials to move he always know what size boxes all around great guy and very clean. Would recommend anytime

Jim was so awesome when I stopped in to inquire about units. He explained all my options staying friendly and upbeat. Some of the best customer service I have received

i am completely satisfied, assured and contented... try it and you will love it too...

Jim and Rachyl were great to work with and very friendly. I literally called 6 storage facilities in this area, left messages and never heard back. Luckily the folks here actually answered their phones and were very nice to deal with. The location itself is nice and clean and well maintained. Highly recommend!

Jim and Rachyl are always super helpful and friendly. Great experience storing vehicles there over the years.

Came in to this property rachyl greeted me with a friendly smile. I just needed to check on prices for my mother when she comes in town and expected to be a burden on the employee but she was very helpful and understanding! What a great place and now I know this is the place I want to store when my mom comes back to vegas. Thank you rachyl!

I have nothing but good things to say about my experience with the PS on S Rainbow Blvd. Jim was helpful from the very start and wasn't pushy at all. Every time I come to the property, I make a point of popping my head into the office and saying hello. He even remembers my name for some reason! The property is always clean. I'm never in fear of running over something, causing a flat tire.

Jim and Leala helped us immensely. They were considerate and absolutely knew everything we needed to know and we love em. For Chuck Hicks.

I have been using public storage for many years and the experience I've had with their customer representatives at this location has been wonderful! Particularly Jim.. he has been very helpful and informative. I highly recommend for future customers to ask for him specifically because he makes the whole experience of moving and having to put your stuff in storage a lot less stress free... Khristine

Jim in the office knows his stuff. I had a ton of questions and he answered them all. I felt like i was being a burden but he assured me i was just fine. If you need storage I recommend the one on s. Rainbow and see Jim.

I rented a storage unit at the Rainbow facility. Leala was very professional and helpful.

Jim the manager provided me an excellent customer service. Very easy to deal with. Quite willing to help even to make sure my previous PS space agreement was done and important paper works faxed to him. The transaction was really quick and hassle free. Above all, the storage is super clean, much better price, and located in a nice neighborhood.

We have had our storage unit since 1993 and we wanted to take a moment and thank you for having Jim as manager of the property. We pay our rent at the office every month and we are always glad to see him, as we were with his late mother, Jeri. Whenever we have a question or concern, his knowledge of the business is extensive. With rate increases, we have considered moving to another storage company. But, because of Jim, we stay at Public Storage. We love his personality, his willingness to help, and his diligence to keep the property safe and secure.

Was in a bind, Jim went above and beyond with great customer service. I would recommend this property to anyone who asks. Jim was very helpful and pleasant to deal with. Thanks again for providing a very positive CS experience.

Had to find a storage place on the quick and couldn't have been more pleased with my experience at the Rainbow facility.. Leala was exceptional, and not only was very courteous to the customer before me (who took a lot longer than expected)... but continually checked in on me and asked if I was doing alright.. Thats important in customer service.. Taking care of all the customers.. not just the one in front of you.. She was quick, concise with rules and I had zero hassle or problems getting my Unit.. I highly recommend this property.. And make sure to ask for Leala...