The people there are very helpful and polite.
Tonya was very helpful with our 4 units.
Sarah and Tonya are great
lucy and tonya are great.they always willing to help and always have paperwork ready,
Very happy with Lucy's and Tonya's Knowledge and Customer service
Tonya was very helpful and kind today. She is by far the best Public storage employee I have dealt with .
Moving from Florida to North Carolina set up a unit over the phone so everything is set up for my arrival staff was very helpful and patient with me looking forward to keeping my belongings here thank you
Great experience! Ms. Lucy and the team are amazing!
Lucy was very nice and a huge help.
Highly recommend this storage company. Tonya Sutton was very helpful and explained everything to me throughly and answered any questions I had. C
Tonya was very professional and the place was very clean I recommend 100%!!!
I rented a unit a few months ago. The ladies at the desk Tonya and Lucy were awesome. They worked with me because of course my debit card didn't want to work. I had to come back the next day to finish up. The ladies were beyond nice, understanding, and helpful. I highly recommend Public Storage.
Tonya was very helpful!!!
The customer service agent Tanya Sutton was very knowledgeable and helpful in every way.She helped me to maneuver through my account and my bill.
Tonya is very helpful and knowledgeable at her job. She likes to keep her customer's happy.
Lucy was great, she was very honest and rented us the right size unit that we needed.
Ms. ILucy is so sweet and knowledgeable and helpful. She has helped with any issue I’ve had with no problem. Thanks Ms.Lucy💕🙏🏾
Tonya was such an amazing help and a great worker! She made my transitioning process from one unit to another very smooth.
Excellent & professional service. Tonya was very helpful and Lucy was very nice, as well!
Tonya and Lucy helped me today and they are both so wonderful
Tonya and Lucy are awesome. Tonya has helped me twice now and they are just great here.
Tonya was very helpful thanks alot
Scarlett and Lucy were friendly and extremely helpful. Would recommend this location.
Tonya, es la mejor aumentele el salaries me ayudo mucho
Lucy and new team member Jess gave me great service and really great pricing. Thank you both.
I was unsure of the size unit that I need to store all my items, and Tonya helped me figure this out and was very helpful, knowledgable, and courteous. Very pleased ☺
It’s a pleasure renting with public storage pleasant atmosphere Lucy always makes sure I am satisfied great place I would recommend to anyone looking for a storage unit 🥳🌷🌸
Scarlett was very helpful and made the process very easy! Greeted me with a smile as soon as I walked in!
Very clean! And tonya was very professional! I'll continue to use this place as my safe storage facility for the duration that I need extra room for my things! Perfect! 5 ⭐️'s!! 👌
Tonya and Lucy are great.
Lucy was very knowledgeable about what I needed as for my storage. She was kind and very efficient.
Tonya was nice. She was very helpful with renting. I was very happy for her help.
Lucy was a great help and very pleasant to deal with! The experience renting from Public Storage was so easy and quick.
Lucy is awesome great help! Highly recommended!
Lucy was wonderful. Very efficient and friendly. A pleasure to work with her.
Lucy is amazing at what she does!
Lucy and Tonya gave me great service! Best in the business
Lucy was able to take care of my needs and informed me of the process and the amount of time it should take her to fix an issue I had. She stuck to her word. Her attitude and her customer service was excellent. Thank you Ms. Lucy
They have the best prices in town and Lucy goes out of her way to accommodate your needs. Highly recommended.
Lucy is a great helpful person.
Lucy helped me through everything and talked me through the whole process. She was very nice and helpful
Tonya was super helpful and made it easy more than using what was sent to me to sign up with to start.
Lucy great lady . Very friendly!
Lucy was great to work with! A++++
I had a great experience with tonya as the app says I’m behind on my rental but gave her a quick call and she was nice and and willing to help me out. I appreciate it a lot.
Tonya Sutton is a sweet hard worker and I love that she keeps yalls location clean and make sure she helps with all your needs.. I enjoy talking to her
When I was filling out my paperwork I had Tonya and she was super helpful and friendly.
It's your basic storage facility. The only negative I have is the entrance. It's hard to get in or out if there are cars parked by the office, which there was each time I visited. Poor planning I guess.
Lucy did a great job for me and was tons of help! We definitely recommend speaking with her.
Lucy had excellent customer service!
Lucy is the best she has the best customer service. I highly recommend this location.
Tonya was very helpful & nice to me.
Easy to rent the unit, very friendly service. Tonya in Monroe is very nice and professional.
nows how to help customers and explained guide lines thoroughly ..i advised for all my collagues to cone here...
Great customer service! Shout out to Addy who was awesome. She will help you in anyway she can. Lucy who was assisting her also was willing to go out of her way to help. Thank you!
Excellent customer service, Lucy was lots of help and very informative, will definitely use them again if I have to. Junius
Tonya was very detailed renting me a space.
I had an issue that was quickly resolved with great customer service. Thank you!
Lucy provided us with exceptional service. She handled us with care and enormous consideration. i would recommend using public storage in monroe, North Carolina (1516 walkup ave). Ask for Lucy, she made my experience for back to school happy and an unforgettable one. Thank you Lucy!
Lucy and Tonya was very nice and professional and helped me with all
My questions. I would recommend them to anyone.
Lucy and Ashlynn did a wonderful job today, they explained in depth the rental agreement!
Tonya has been very informative on the units Public Storage has to offer and answered all of my questions. I'll be going here when I need my Storage unit! Great Customer Service!!
Gave exceptional customer service!!!
Lucy and Dom were outstanding in getting us a rental space. Lucy was very helpful and Dom had helped my husband download the Public Storage app. Thank you so much!
Lucy & Dom were both great. You are lucky to have them.
Lucy was amazing and made this experience so easy for me.
I came into Public Storage this morning in need of a storage space. Lucy found me the perfect size; great service and Dom set ne up with PSApp and made it easy for me to use.
Excellent customer service, Very informative from Lucy and Dom got me signed up for the PSApp. Very happy.
Lucy was very kind.tonya was very detailed about the unit I was renting.
Lucy was an amazing help finding what I needed to store my late dads items. I loved her attitude
I must say Thank you from bottom of my heart to Lucy!! What a compassionate lady and so professional. I am currently attempting to get away from a really bad and abusive relationship. I needed a storage unit on the spot. She asked me a few questions about what i had as far as to store. And she knew exactly what size unit i would need. Lucy was on it! She knew what to do and got me all set up and less than 10 minutes!! She was an angel! Not justthat? She made a call and when i arrived to my unit, there was someonewaitingfor me there to explainhow to use the lock..WOW!
Thank you Lucy!!
Tonya is fantastic. Very fast and efficient. Very friendly. I won't go anywhere else for my storage needs.
Lucy and tom great serive
The storage units are clean and true to size. I’ve talked with Lucy and Tom and they are absolutely professional and helped me with any concerns I needed and always are positive when I walk into their office! Great staff and always smiling and friendly and helpful. Highly recommend!
Lucy is great! She was patient and efficient. Great job Lucy! Thank you!
Lucy is fair and takes good care of her customers.
Very polite and helpful was in and out quickly. Highly recommend Lucy amazing customer service
Lucy was such a delight! She made moving into the storage unit quick and extremely easy! Thank you so much for all your help :)
Tonya was very helpful and knowledgeable
Tonya was very nice and Lucy was very helpful
Tonya & Lucy were super helpful in getting the storage unit I needed, they made me feel like I was at home. Thank you ladies!
Tonya was extremely nice and Lucy was very helpful. Thanks
Tonya was very nice and Lucy gives excellent customer service every time i come up here. I recommend this place for anyone that needs storage.
Lucy is the absolute BEST! She took care of me and provided “Excellent Customer Service”!
Just wanted to thank Chancey and Lucy for all the great help. Me and my girlfriend came to see a unit and they both were very helpful and outgoing. Thanks alot!!
I love Mrs. Lucy, she a very sweet lady. She treat u very nice when u come in the office. She always have a smile on her face. She cares alot about her customers. She is a good clerk. I couldn't ask for a better person to service me.
Tonya was very knowledgeable. Lucy was nice.
Tonya was kind.Lucy was helpful.
Lucy showed up a few units to choose from and was very nice.Tonya helped us sign up for the public storage app.
Tonya was very knowledgeable when renting me a space Lucy was very kind.
Lucy is the absolute BEST! She took care of me and provided “Excellent Customer Service”!
Lucy is wonderful!! Easy process, easy to pay and easy to move out. 5 star facility I highly recommend!
Easy to use, plenty of storage but the MONEY...OH, THE MONEY. They have all kinds of expenses that they don't share with you and make sure you don't AUTO PAY because that's where they get you. They take money out and their return policy is out of this world. Beware.
Prices are going up not good
Thanks Lucy for all the Great Help!
Great Clean Location!!
Lucy has made our experience at PS wonderful. From finding the best rate in the area to the perfect size unit for us, she's been on top of it all from the start. We highly recommend anywhere she works.
Lucy was super nice, super competent, and super helpful. Thank you!!
My experience at the Monroe location was simple, streamlined, and with excellent customer care. Lucy was fantastic and friendly at every turn. Thank you for a great stay😁
I was recently in the Monroe store on walk-up Ave. I purchased products there. I was greeted by Lucy who is the store manager she is very kind and knowledgeable about all of the products in the store. This store is very clean and organized.
This place is great! Clean and well-organized. David was very helpful in getting me the right size unit for what i needed to store. He was thorough in his explanation about how to get in and secure my stuff. I needed a place to store my stuff while I relocate to another city and told him I would probably need it a while and he smiled and said, "No problem at all. We're here for as long as you need." Excellent customer service!
Lucy has done an outstanding job despite the poli es that her clients like me have to work with. But she has done a superb job for me. Better pay her more before I find her a better employer.
Worked with Lucy and David today to help them get their gates fixed and back up running they are very friendly and polite.
We t in to pay my bill & Lucy was super nice. I wish everyone would be nice as she is
.Malaysia was a lot of help really appreciated her today...
Ms. Lucy and Malaysia helped me get a storage space and got the me the information I needed. Definitely would recommend this property.
Lucy is great! She needs a raise!
Mrs. Lucy was a great help. Very polite, she explained everything about our unit and the area in full detail. There weren’t any issues with payment and she had sold as soon as she spoke. She deserves a RAISE. Thank you all for your time.
Well run an organized. Prices are reasonable. Great hours of access.
I rented storage here for 5 year. Lucy and staff were great. Recommend this place for your storage needs
Excellent customer service. Lucy, Danielle and Sara were fantastic!!
Great experience with them for storage... dry units
Lucy is a ROCK STAR and they are lucky to have her!! She is courteous and professional...EXCELLENT customer service!!