Public Storage Self-Storage Units at 810 Oregon Street, Kannapolis, NC

Amanda was helpful taking my payment. Thank you so much

Amanda is very nice to me

Picking up unit from Amanda she is great!

Amanda is very helpful and friendly.

Amanda came to check on me on the property and was awesome.

Gentlemen at 3001 S Ridge Avenue helped me when couldn’t get reservations done through location was renting from or multiple numbers and people who were supposed to be able to help. He was able to get my reservation done in a few minutes very present to work with.

Kiosk is down but Amanda took my card payment inside office. Very helpful. Thank you

Amanda is an excellent employee. I was very nervous because I heard odd sounds & I called the office. She answered and said she will be right there & came in 7 minutes tops. She went into the facility, surveilled it, and then waited with me while I unloaded my property for about an additional 15 minutes. As someone who struggled with anxiety and am making a huge move on my own this meant a lot to me. If all of public storage employees are like Amanda, then the hiring process is phenomenal & needs to be an industry standard. I am very thankful for her, god bless!

I was totally happy (Robert) was great he really made sure that we understood everything sure wish others still remembers the customer is always right He really was great Amanda was great also I will recommend everyone to Public Storage

Went to the storage to get a bigger one and Amanda was a great help yo me and was very helpful with things I didn’t understand.

Very convenient for me. The manager that I had contact with was very informative and personable!

They are awesome

Came here met Sharon she helped me with everything and was just great all around no better service

Nina was a delight. Very sweet and helpful!

Set up reservation. Showed up and no one was at the business. No note on door or anything. Customer service couldn't help. 1:30 in afternoon. GET IT TOGETHER!!!

Emanuel is very professional and courteous and excellent facility management.

Emmanuel was great! Very welcoming and helpful!

Emmanuel Was Great , Beyond Awesome! Want Good Service , Go See Him! DO NOT GO TO S.RIDGE!! Marie & Sharon SUCKS!!!

Emanuel very helpful, answered all questions , concerns about unit

Hello I would love to let you all know that you have an awesome and amazing named Emmanuel is a great and awesome worker. He gave good customer service today he is very very kind. He answered all of my questions helped me so sweet I'm one happy person it was lovely to meet him thank you for all your help Amen.😊🙏🏾

Good location. Thank you Emanuel, you’re awesome and my storage is perfect!

Emmanuel was awsome helping me get a storage. He made it easy and fast. Thank you.

Ashley was amazing and there for me every step of the way!

I was at this location and I was having trouble with my unit and Emmanuel helped straighten it out. He was very nice and helpful.

Emmanuel was a great help! Thanks!

Emmanuel was very helpful when explaining the options between the different units!

I was at my other storage and Ashley was helping me here and again is was amazing helping me with my app for public storage. The is always so helpful and kind.

Chelsie was super helpful during my visit! I came in looking for information about their unit options and she helped answer all of the questions I had about them. I will definitely be coming back to her for my next unit!

Emmanuel was super helpful. I wish he managed our usual location.

Great units , clean and most sizes .

Employees are very polite and helpful. Tiffany is not the manager of that store but she was very helpful to me when I was there

This location is fantastic, thanks Amanda For helping me

Devin was great after realizing the unit was not climate control as advertised online. He immediately refunded the transaction and provided additional details to get other information for future unit research.

Very courteous and helpful very much helped me thanks so much for everything

Devin was very professional and helpful.

Best prices in town for storage. Sharon is very knowledgeable and helpful.

Staff was friendly!

Brittany was wonderful and the property was extremely clean.

Andre was excellent with my problem. He gave me great customer service. Thank you Andre.

Dis Haun Wright the manager of the public storage unit was extremely nice and extremely helpful and we enjoyed working with him.

Both agents who actually worked at the desk were nice. That was the only good. Unit was suppose to be $182 a month, we were there 1 month and 6 days and ended up paying over $300!! Several hidden fees, odd requirements and non refundable charges.

Worst experience

Great experience with Shawn. He is so nice and helpful. He how's above and beyond to make sure you're happy and satisfied! Keep up the good work. Need more people like him!

Older units. Landscaping needs some attention.

I'm so sorry I made a mess but huge thanks for helping me Shelley You have No idea how very much I appreciate it after such a rough day! YOU ROCK!

Linda is awesome, friendly and helpful!

Linda was very helpful and went above and beyond to help me during a very difficult and stressful situation that I was going through. I would definitely recommend choosing Public Storage.

The facility is clean and well maintained. Linda was extremely helpful. I would definitely recommend this facility.

Very nice and clean

Very fast and clean

Linda was very helpful and patient after I ask her twice to change my unit. Thanks Linda for your patience

Linda was so helpful! First she called and confirmed my reservation. I arrived around 4:00 pm and was checked out by 4:10! Faster than my expectations! We also had casual conversation and she advised me where to purchase a cheaper lock for my unit since I needed 2! Then not to mention I got the $1 move in special! I would not store my furniture any where else! Thank you Linda!

Literal dead animals inside my storage unit when I cleaned it out. The driving areas are too small for anything larger than a small truck. The manager Matt called me and was much more friendly and polite about the situation and the experience I had with other employees of Public Storage. The 4 star review is essentially a review that encompasses Matt's professionalism and the aggregate experience with the company. Without Matt's intervention and generally straightforward and polite approach this would ultimately be a much less favorable review.

Truly the worst of the worst. Stay away unless you want a premium price tag for dead animals in your storage unit and water damage.

Awesome place to store your belongings.

The staff here rocks! Linda Honeycutt went above and beyond to help us out when we really need it to go smooth. You know how moves are. When someone makes at least part of the process easy it is much appreciated!

Highly recommend the location. Very clean! Manager Linda is super friendly

The personal experience with the experience Personnel at this business was Beyond exceptional ., I can only hope other businesses follow suit. Thank you

Mary Ann is very dependable and always pleasant to deal with.

WORST COMPANY I’VE EVER DEALT WITH. THE WORST CUSTOMER SERVICE EVER! THIS COMPANY IS A SCAM! THEY OPERATE ON MONTH TO MONTH BASIS, MEANING THEY CAN “CHARGE YOU MORE EACH MONTH IF THEY DECIDE TO”- Quote from a customer service agent for this company. LITERALLY PUT YOUR THINGS ON A RANDOM PERSONS YARD AND IT’LL HAVE THE SAME SENSE OF SECURITY YOU’D GET HAVING YOUR ITEMS IN A STORAGE UNIT FROM THIS COMPANY! DONT USE THIS COMPANY! YOULL REGRET IT AS ME & MY WIFE HAVE. NEVER HAD A LATE/MISSED PAYMENT & THEY STOLE A MONTH WORTH PAYMENT FROM ME & WONT RETURN MY MONEY. CROOKS!!

Had a wonderful experience with Mary Ann when i called about renting a storage unit. She was very informative and helpfull!!

Reserved a 5x5 on line for the $1 first month special at the Oregon st. store. Got a follow up call the next day to confirm. Lady said they currently have 5 left but no way to know if they'll be gone by my move in date 2 wks out. Ok fair enough I guess so I kept plan B in mind. Week later she calls and asks me to go online and pay for the unit upfront and that will secure it for me. Said 'I'll do that right now'. Hopped online the minute I got off the phone but now the site isn't recognizing my res # so I call her right back (all this within 5 minutes). Now she tells me that it's probably not letting me complete because she doesn't have any more of those units on the $1 special but she does have some of the SAME units at full price and rattles off a list of fees and charges that spiraled to around $100... I'm sorry but that's just bad business...thanked her kindly and went with the plan B company.

Mary Ann is truly awesome. She was very pleasant, and answered all of my questions. It was truly a blessing to meet her, you guys should keep her around forever.

Love this place. No hassle witg quality security

MaryAnn is very friendly and great to work with and keeps the office super clean. She always has a mask on and kindly provides one for anyone who forgets theirs!

Mary Ann had great customer service

Mary Ann really helped me out she was Awesome in every way

Sitting here trying to figure out how in the middle

Public storage don't tell you all their fees upfront and try to charge for using their locks. They quoted me a price, and DIDN'T HONOR it. I was quoted a 1st month for a $1. by Amber at the Oregon Street location in Concord North Carolina. After doing the paperwork, she told me there was a $24 admin fee a $19 fee for the lock and $25 for the first month. When I question if these charge, Amber could not give me a definitive answer and made a phone call to someone. I asked her why I was being charged $19 for a lock that I did not need. Only then is when she said I could use my own lock. To sum it up in a nutshell their business practices are very shady and unprofessional!

Maryann was very helpful.

Thank you marryann great experience

Great place, easy access, Friendly staff and Mary Ann can get it done!

Mary Ann was great to work with, very helpful and provided fantastic customer service. I highly recommend using Public Storage!

Maryann was great to work with. Will refer Public Storage to friends and relatives.

Mary anne was very nice with us:)

Mary Ann is very helpful & knows what she's doing!! Thanks for taking the time to help me with my questions.

Mary Ann is the greatest! Professional and timely help me out tremendously thank you Mary Ann

Mary Ann Shipman is great! Very helpful. Thanks Chuck

The property manager Mary Ann, was amazing. I need to upgrade to a bigger unit and she made the transition so smooth. She is so patience and pleasant. I give her million stars.

Mary Ann made sure I had a wonderful experience. Highly recommend. 5 Stars. Check this place out for all your storage needs.

Renee is amazing. She is so sweet, caring, knowledgeable, and encouraging. I would recommend this storage company and this location because of renee. Thank you for your hard work

I like this place because it's good to start things plus the customer service is excellent

Mary Ann was so helpful. Got me in and out in minutes, she is making my move to Hawaii so simple and easy. Love this girl. My unit is perfect size and price was cut to $133 and she fixed it immediately. Have a great experience with public storage today, I'm extremely happy

Mucho esparcimiento y atenciones muy buena

The operations people at this facility are nice enough, BUT the front gate frequently did not work over the time I was there, my light in the storage did not work the second half of the time I was there, and I moved out 2 days into the next month, was sick while doing so, had to have friends help cuz of my Corona 19 virus, and they did not care enough...charging me a FULL months rent for the 2 days. I explained the situation, but definitely lack of caring at this facility. Additionally, I moved in at a rate of $105 and it was increased twice in the year and ended up at $171. Additionally, they require you to have renter's insurance unless you prove your homeowners policy will cover. Another way to get money from you. As the renter, I should have say whether or not I feel I want insurance. I would not rent here.

I do 5 stars because that 'Zion' that works there was a GREAT HELP. I WISH I encounterd good help like that all the time!

Great storage facility

Staff is always courteous.

The gentleman that was working today was great his customer service skills A+

No comment

Erin was great, very informative about the units and prices. She showed me different units and helped decide which was the best fit for me.

Fear

Prices are expensive. Bill increased 25 dollars per month

Clean. Well secured

Clean, fast service and friendly!

Clean property! Great customer service!

I personally would recommend Janile! She was very professional, well-mannered and most importantly customer friendly. Aldo she was informative on the various price ranges for storages.

I used them when i moved just recently. The staff is great. I worked with Janile and she made the process easy and real smooth. Would definitely use them again!

I would really recommend Janile I believe her name was. She was nice and didn’t mind helping me with what I needed. I really appreciate the great customer service.

very nice and got everything done at a timely matter

Thanks Janile! I loved it here

I was so worried about getting a storage unit because i had never got one before, but let me tell you that young lady Janile definitely made the process easy for me. She was very helpful and nice and she made first first experience of getting a storage unit great.

It's a self storage business.

I love this place good service

The facility was clean and organized . Janile was a very helpful and friendly! I definitely come back to see her .

The workers were very polite, organized, and clean. Janile was very helpful and just the sweetest person there. I will be back!!!

Excellent customer service

Friendly and helpful. I need storage space for Feb, thinking a 10x10 would work. But after speaking with Erin with all the stuff I'm storing she suggested a 10x20. Planning to return next month to get set up. Glad I stopped by.

I stopped by this location today, checking on prices and sizes of units. When I walked in, Erin greeted me with a smile and asked how she could help me today. I told her I'm looking to move to the area, and needed to get some prices on 10x10 & 10x20. Erin informed me of the pricing, also let me know about fees & insurance for the units, very detailed! The location was clean as well! I told her I would let her know something definite in the next few weeks, as I'm in the process of relocating. Highly recommend! Erin was awesome!

This Public Storage is one of the cleanest and well organized storage properties that I have seen in a long time! Very impressive and the staff are very professional.

Christine Monk was professional and helpful to me...i will use service always...Thanka for hiring someone like Christine

Christine was helpful and professional.

The service was outstanding. The lady attendant, Christine, was very helpful and knowledgeable. Great service.

I really appreciate the help from the manager Christine.M she showed excellent customer service she was very professional and friendly

I was looking for a storage and a employee named Cristina was so nice. She was professional and paid attention to what I needed. She was so nice and I really appreciate that.

Brittany was wonderful and the property is well maintained!

Absolutely wonderful customer service. Brittany was very nice and helpful. Nice storage units and plenty of space to maneuver around.

Thank you Brittany for the great service

JUST WANTED TO SAY THANK YOU TO BRITTANY YOU WERE EXTREMELY HELPFUL AND PATIENT WITH ALL OF MY QUESTIONS THANK YOU SO MUCH FOR YOUR TIME

Good place to buy units at auction

customer service comes natural like breathing at this place .

Great service from Brittany and place is very well taken care of

Sharon was so sweet and very helpful. Everything was done in a timely manner.

Always friendly when we come in

Best customer service at any storage place ive ever had thank you brittany

Renee was very helpful when it came to finding out the size I needed for a storage space

Brittany was great and very quiet. Definitely recommend

Great place to store. Brittany is always fast to get me out and very friendly!

David was very helpful when it came to finding out the size I needed and they have a large assortment of supplies

I started my unit yesterday and it was so great Janile was helpful and informative with my appointment and wasnt afraid to show me another unit that was larger. But if i could give stars for how it looked honestly about a 3 1/2 the unit was clean and everything else but the gate was squeaky and she told me it was just fixed and it didnt sound like it. Same thing with the golf cart you could hear something was broken i hope someone can get that fixed it wasnt her fault but i wanted to make sure it was known.

Brittany was very friendly and respectful, and the property was nice and quiet!!

Friendly staff and clean area to store

Move in was fast and easy and Brittany was very helpful! 5 stars across the board!!!

Brett Was the best !

Judy was very friendly and knowledgeable. She had great customer service and was very patient as my mother made her decision.

Judy is the best!!!!!! Very informative!

Friendly staff and they had exactly what I was looking for!

Helped a friend move into a unit and Sheidi was a great help to us. She went over and beyond to accommodate us.

Customer service is amazing! Brittany was friendly and space works great!

Brittany was so helpful. We had no problems moving in or getting storage. Everything was done in a timely manner and the cost can't be beat! I definitely recommend this location and Brittany!

Customer Service was great. I cannot remember her name, but she was professional, courteous, knowledgeable, and very pleasant. It was a pleasure working with her.

Janile and Brittany are amazing very helpful very willing to work with you well worth driving out of the way to get to this location

Kita showed me extraordinary customer service she was very helpful and very patient with me she deserves a 5 + a very kind young lady. She is excellent at her job.

Brittany Rhodes was so sweet and caring. Every time i go in there she gives the most out standing customer service. Brittany is always willing to go above and beyond for me and for that i am grateful. Brittany you are great and your job and i look forward to see you the next time i come. Brittany needs a raise.

Amazing customer service by the whole team! One was on vacation, but other representatives were very professional and very helpful to the one who was taking their place. Richard was amazing in helping us on a rainy day securing a storage unit for all our needs! Thanks!

Excellent location and staff!

I have been storing here for a while and haven't had any issues. Brittany is usually at the office and she is always fast and helpful when I need anything. I couldn't recommend this location enough!

Brittany is always such a warm and inviting person to see when I have to stop by. Thank you!

Brittany was very helpful and informative. A little small but nicely maintained. Will refer anyone looking for storage here when I can

Decent facility, it was easy to set up but like some other comments and reviews...the overall management of this company is trash. They increase prices with 30 days notice. In less than a year we have been increased 40%. Look elsewhere.

The service quality of this place is amazing. The representative Bill gave us honest and flawless service.I highly recommend this place

I had a great first time experience setting up a rental unit with public storage, all thanks to Tina! She answered all my questions and showed me where and how everything on the site worked!

Great staff, great place to store. Thanks Brittany

Very helpful

My experience at public storage was effortless. I have had a great experience here getting my lease for a outside unit. Tina was detail oriented throughout the entire process while also answering each and every question without skipping a beat. Thank you Tina for helping me get my unit lease started here in kannapolis, honestly will probably only come to this location now for future leases.

You can expect an increase in your rates shortly after moving in. This is likely due to you being a captive customer at that point and you will likely accept the increase instead of moving everything to a new location, the increase in rates does not include any increase in benefits or services and is otherwise unexaplainable by the company. This pricing strategy is not anything new, it is typically done by slum lords, but in business all is fair game I guess.

I have been renting from this Pubic Storage for quite some time now. Brittany has went above and beyond to provide excellent customer service! Any questions i have she has anwsered no hesitation and knows how to do her job. Great job Brittany representing Public storage!

To many people come and go there as staff. Moved in $145. 3 months later they jack up the prices $175... And since our paychecks are off by a day, late fee was always applied, meaning we paid $220 for a storage unit. We were paying for the gated security, of which was never closed!!!!! Very crammed so its hard to get moving vehicles in and out. When we moved out, we had water damage over very precious items... Do NOT rent here.

Tina has the best customer service. Her smile made me feel welcomed. I really want to rent a unit thanks to her. She was the best

Brittany was amazing! She knew all the answers before I could even ask the questions. The property is a little small but it's nice, not too crowded. The process of renting was fast and they have every kind of moving item you can think of. Go see her if you are looking for storage.

Tina is hands down the best worker I’ve dealt with!

Great pricing! Judy at the front desk was a wonderful help and extremely informative with rates & details. if you need a place to store your household during a transitional move, this storage is it!

Judy was very helpful

Friendly staff and property is good

Worked with Ms. Judy, she was very kind, and explained everything in detail. Great experience.

Such a pleasant experience from start to end! Thank you so much Brittany, we look forward to doing business with you for a while!

Always come in to pay on my sisters account here because Brittany is always so helpful. If you're looking for storage ask for her!

Great place to store and brittany is amazing

Judy was very friendly, courteous, and helpful. She was thorough in explaining all the charges.

Brittany was amazing and helped and answered all my questions

Prices change every couple months!!! I do not recommend to anyone.

Great place to store. Definitely recommend!

Used storage for a few months nd never had issues and Brittany always remembered me and was so friendly. Go see them if you're looking for storage!

Needed a small storage building. Decided to try Public Storage since it was nearest my residence. Larry (the associate on duty) was helpful from the minute I walked in and told him what I needed. I was impressed because there was no upsell pressure and no trying to get me to buy un-needed items. There is nothing left to do except give Larry and this location 5 stars (10 if I could). Exceptional job Larry! Thanks.

I came in to the property today looking for supplies to pack up stuff as we prepare to move and while the prices are by high, o was assured by james that they would last a long time and they would be cheaper if i buy in bulk. i am amazed by their buy back guarantee. we are on a budget, so i didn’t buy anything today, but the information and service james provided was world class and i would recommend renting with him.

James is very polite and helped me by showing me a unit. I was just checking out the area to get a glimpse of what the prices would be and because of James I may highly consider storing at this property.

Storage facility is always quiet and clean. Would definitely recommend for anyone looking for storage!

The lady showing me around wasn't very friendly

I went there a couple of days ago to make a payment for my mother, Cham was very helpful and friendly!

The lady there was AWESOME and the price is reasonable .

Good customer service! Clean location

Amazing, friendly and proficient staff! Brittany was very helpful getting me signed up, answering my questions, getting me what I need to move my items in. Very rare to have such wonderful service! Thank you, Public Storage!!

Janae did an awesome job. She really took care of me and has a good idea of what excellent customer service is. Thank you Janae.

Only purchased supplies, but didn't have everything I needed. They were friendly and suggested another Public Storage store that might have what I needed.

Rebecca was real friendly and knowledgeable. Will definitely recommend to my friends with storage needs.

2 time with public storage👌🏾The workers here are very polite and helpful... Rebecca Brittany she did a terrific job helping me decide which storage would be helpful to me Thanks Rebecca🤘🏾

Rebecca is a great saleswoman really knows her stuff. Would highly recommend storing at this location.

Great staff

Rebecca was a delight to work with! Would definitely recommend to anyone!

Excellent experience. Rebecca was so kind and helpful! Definite 5 star business!

recently made a huge move and didn't realize how much stuff I had! very thankful for how polite and knowledgeable Brittany was. she helped answer all my questions and was very pleasant! ask for her!

Best storage facility I've dealt with by far. Brittany was very helpful in providing all the information I needed and was very knowledgeable!

I recently visited this facility. Rebecca was very kind and helpful. The office and grounds were clean and well maintained. I was very happy with my experience and I would recommend them to anyone looking for storage.

Brittany is always very informative and helpful when I need information. Property is very quiet and clean. Definitely recommend this place to anyone looking for a storage unit.

I really enjoyed the since of humor from Rebecca she was so nice..I wish more people was like her..please keep her here. I will be referring all my friend to this location only if Rebecca is cause I never met a sweet and respectful person like her..

Rebecca is great at customer service.! She done a very good job at getting me a storage unit.! She's an amazing person..

Rebecca was very pleasant and very helpful in making my rental experience a great experience.

There to pushy

You probably need to visit the place first and not just call and arrange for a place sight unseen. Some spaces have no outside access and so you cannot pull up to an outside door and just unload. Large items would have to be carried through an outside door then into an inside door. The property manager is very nice and helpful. They insist you have insurance so the cost will be higher than the basic rental.

Very friendly, and professional. Rebecca was more than helpful, for a stressed customer, looking for storage for someone moving into this area. Very nice. Would highly recommend this facility, and Rebecca.

Really LOVE doing business with these guys! Melissa and Kathy are extremely friendly and NEVER too busy to answer questions or help you out....highly recommend!!! This is the place to be with all of your storage needs.

Destiny was so great to work with! So courteous and great customer service. My experience would not have been the same without her. Thank you so much for all of your help Destiny!

Rebecca had amazing customer service! She had the office very clean and was very helpful. Very satisfied was the service I received!

Rebecca was awesome. This facility is clean and well maintained. She made sure I had all I would need. She made the process very easy and her professionalism is to be commended. The information helped me make an informed decision. It was a great experience. Thank you Rebecca.

My experience with this property has been a stress relieving experience, Mrs. Pettway is very knowledgeable about store policy, and her customer service skills are impeccable, I will continue to recommend all my friends and family to use public storage for their starage needs

great costumer service from miss judy great personality

Was a great experience. Judy is very friendly and professional lady. Love doing business with . recommend this place to everyone

she was very prompt friendly and very helpful. Very professional as well. Judy was the lady i worked with at this locTion

Judy was very professional with her work. She was very helpful with it comes to picking out a storage unit.

Judy was wonderful! Gave 5 star service and was very easy to work with!

Judy and Shatiqua gave great customer service. They were both pleasant and I enjoyed speaking with them.

Ms. Judy was very helpful and providing me with the needed information that I needed on the storage property. She always has a smile,kind words and very knowledgeable about the property's rules and regulations. I would suggest that all ask for her when looking for storage property.

Mrs. Judy at public storage was very helpful and professional. She is always prompt..

Mrs. Judy is amazing!!!

Just is such an amazing lady, I stopped in looking for information regarding storage, she was very patient and very knowledgeable, even though I was not ready to rent at that moment, she took the time to show me a few units, I told thank you, she then said it's my job to make sure all my customers receive all needed info, she gave me her card. Judy did an amazing job.

I had the pleasure of meeting Judy at Public Storage. She is a delight to speak with, very knowledgeable and her professionalism is astounding. I hope her dedication and admiration are noted. Judy made sure my storage space was adequate and offered further assistance. Thank you Judy!

Judy was wonderful! Great customer service!

Judy is awesome she helped us out this is 2nd time returning my boyfriend really likes this place because of Judys service.

It is a very nice and safe place to keep your personal belongings, I do not worry about my things at all! And Judy was so sweet and helpful and we couldn't have asked for a better person to help us with this stressful situation! She was so nice that my feet where swollen very bad and she took the time to get me her chair and let me sit down and rest! Thanks Judy!

judy is an anazing woman. couldnt have been more helpful.

Recently rented and received great service by judy. She helped me understand how to go online at look at my account

Brittany was very helpful.

Judy gave excellence service was very pleasant very knowledgeable and very helpful, would recommend to others. 5 stars service.

We just rented a small unit from here 8/26. Moving, in itself, is a stressful event but Judy was super helpful and friendly. I wish all those who work in customer service would be blessed her attitude. Very pleasant experience and we will be recommending this facility for future storage needs.

Judy that works there was a huge help and she went above and beyond to help me out. Thank you for the service.

Had a great experience with Aly! She provided my dad and I excellent customer service!

This facility is clean and well maintained. Judy is AWESOME!!!! She walked me through everything and made sure I had all I would need. She made the process very easy , her professionalism and personality are definitely 5 STAR!!!

Ron was excellent with all rules and lease info.

Judy was excellent with great info and great customer satisfaction!

Judy gave 5 star service!

The actual facility is just fine and I had no issues but it's the Lady in the front office where this location shines !!! Judy is just MORE than I could've asked for - she went above and beyond in her determination to help us. This was not your typical transaction and she had to make multiple calls to resolve it for us, but she did so & was very kind and professional at every turn. It would have been easy for her to just say, "Sorry, you'll have to come back on Monday"(this happened on a Saturday) but she didn't & I couldn't be more appreciative. She is the reason I gave this review 5 stars - She is simply AWESOME ! FIVE STAR SERVICE ALL THE WAY BY JUDY - SHE IS JUST THE BEST - THANK YOU SO MUCH JUDY !!

Judy is an awesome manager! The property is super clean and her customer service is wonderful!

Once Again If you are in the Kannapolis NC area, and you are looking for a storage Unit please to Public Storage. They are the best and they will help you on what you looking for. Ms. Judy is the best in what she do. She excellent with people and will make sure that you are well taken care of. If you are not sure of what they are saying please let them know so that they can break it down for you. I give Public Storage a 5 Star. Keep up the good work Ladies and Gentleman.

Ms. Judy was excellent with customer service. She is a great employee and is on top of her work. Public storage is a 5 star all the way.

Great service from Kristin Payne. Thank you!!

Judy was courtesy, funny, and enjoyable to talk with. I ended up purchasing more from her than expected because of her joyous attitude. Will recommend to my friends and family

Don't come here!!!! For one I was told two separate prices! The first one was $51 and that was with half off for one mine the for a little 5x8!!!! Then when arrived the total was $75 which is supposed to be half off!! We used the little storage unit for 4 days paid $75!!! And they wouldn't give us a refund for the 26 days that we will not be using! !!! If I could rate this a no star that's what I'd do!!!!

Bria really helped me out.i was on the road pulled into her location she called my public storage and helped me cancel the parking place.helped me so I did not get charge another month.

Bria was very friendly and helpful. Easy to get to location.

Bria was very friendly and super helpful!

Great management!!! Bria is very polite and honest with her customers. I came in a few weeks back to pay on a unit, and Bria held a conversation with me, and was very professional. Thank you for being kind. Will definitely come to this public storage from now on to make a payment!!!!

I came in looking for a unit today, and even though they didn't have the size unit I needed, Bria took the time to search other properties for the size I needed.. She was very sweet and went above and beyond for me.

Judy was very helpful and gave 5 star service!

destiny has great customer service!!!!

Destiny is the best!

The property manager Destiny is wonderful. She asnwered every question I had! Very sweet and always has a smile! Great location!

Destiny is a great employee she took the extra time to help me understand how to pack a unit. Gave me wonderful advice about protecting my items. Thank you Destiny

Wonderful customer service! My husband & I love Destiny!

Destiny is AWESOME, I normally do everything on the computer but I pay my bill in person just to see her smiling face!!! Very sweet

Friendly staff!! Thank you Destiny!

Thank you Destiny for all your hard work and professional attitude

Judy and Destiny have excellent customer service! They are always available when I need help! Wonderful ladies!

If I could give them no stars I would. I was told the wrong info numerous times. They have screwed me royally out of money making me pay more and more because they gave me the wrong info. I believe in taking responabilitu and fixing mistakes that you make. Destiny doesn't seem to believe the same. I have just a few things left in my storage unit and they told me I had till the 7th to get it. I showed up and my code was inactive. I procede to call the 800 number and they told me the information given was wrong. So I called destiny to try to work things out with a prorated cost or anything and instead she proceeded to tell me I had to pay the full price for my storage unit just to get my few items out. I will NEVER EVER go to PUBLIC STORAGE AGAIN!!!!!!

My experience with public storage was awesome, once I walked in the office I was greeted with a beautiful smile, my needs were the first priority by such a beautiful young lady Judy, she made sure I was given all the necessary info needed when I am ready to rent a space. She made my shopping around experience the best, if I need to rent, Judy surely will have my business. Thanks Judy

My first experience with this location was less than acceptable, but after dealing with Judy, I must say that I now can give her 5 stars. She was very helpful and nice.

Destiny has the best customer service! Clean property!

Destiny has excellent customer service! Wonderful personality! Will come back here next time I have any questions.

Destiny, the property manager is very sweet and always so nice when I go in there to ask questions! She is always so helpful! Best customer service ever!

Judy was exceptional with her service and very funny and polite with me and my fiancee

I was in your store awhile back and Destiny was amazing! She answered every question I had! Wonderful customer service! Very sweet!

Judy was very professional about everything. I appreciate all of her service!

5 star customer service from Destiny! I would recommend this location to anyone! She's very nice and answered every question I had.

Shannon was awesome very professional love doing business here

Nice location. Convenient to concord and kannapolis. Chris and destiny are awesome. Highly recommend.

Excellent customer service! She answered every question I had! Destiny is an awesome property manager!

Great experience and service.

Judy was a great help and sweet as can be for the whole process!

Destiny

Destiny Very polite and helpful. Kept in touch and returned my calls in a timely manner.

Alex is very friendly and i recieved great customer service. The property was well kept and clean.

Alexandra answered all my questions, was very nice and great service!

Best service ever

Best service around. Had a few questions and Alex help and answered everything I wanted to know.

Awesome customer service from Alex! Very clean location!

I stopped the property manager outside to ask her a few questions about storage space she was busy helping a customer that seemed to be upset but I believe she said her name was Judy handled herself very well afterwards to answered all my question s she was very professional and very pleasant and smiled if I do need to rent a storage this is the place. Judy was awesome

Alex always takes good care of me!

Wonderful customer service by Judy

Good business to do deal with

Just wanted to thank Jordan from store #28061. I had to call to get some information regarding online accounts, and he could not have been more helpful. Also I could not believe how they called new accounts to make sure that everything was ok and if we needed anything. That is going the extra mile. Would recommend them highly.

Best service ever had at a storage unit. The lady was very nice and was helpful every step of the way even though she didn't help us load the unit(just kidding). Great service

Best public storage! Alex was so kind and helpful.

Stopped by the storage office to inquire about renting a unit. Alex was working that day and was very helpful and knowledgeable. Great place!

Hands down, the best public storage experience ever. Judy took care of everything quickly and with a smile. I HIGHLY rate this location to anyone needing storage in the area. Bravo Judy!!!

Service with a smile, quick and easy!

Judy and Alexandra are so pleasant they assist me with a smile.

Britain was great!! I love this place!

Britni was Great

Can into ps looking to rent a small storage, even thou she did not have what I needed, she went looked at other places to find what I needed, she is awesome, dud an awesome jib, thanks to Judy.

Judy is a great we really liked her. Hash tag loved the golf cart ride

Judy was very nice and greeted me when I walked in the door very nice service

Judy was wonderful

Gave great customer service susie

Britni was great!

Judy was very helpful and friendly. Want a storage area, Judy is your girl..Thanks Judy

judy was wonderful she was very helpful she took her time explaining to me about the contract she showed me different of unions that would be beneficial to my needs. Judy made my experience a very pleasant one with public storage Thank You Judy so much for your help

Judy was very informative and nice

Just was great and pleasant had a smile on her face made me feel welcome.

Judy is great!! Will definitely recommend

Brittany was very helpful

Service was awesome thank you Mrs Judy for all the help you're a sweetheart happy New year

Facility is well maintained. The staff is very friendly and they always answer questions promptly and correctly. Everything about renting here is simple and straightforward.

Friendly service well maintained

Fantastic service! Judy was incredible. Thank you for the smiles and consideration.

I am a long term customer of Public Storage, and I find Emily to be a delight to talk with as well as a most helpful and competent manager when I need help or services.

I have used the public storage facility on Oregon St. in Kannapolis for over 3 years now. Emily was there in the beginning and is still there to answer any questions I have and makes the renting of the space a positive experience. She is an asset to the Public Storage organization.