It is a pleasure to see Miss Heather on the grounds
Heather was so patient and helpful to me! Thank you Heather!!!
I really enjoyed the since of humor from Heather she was so nice..I wish more people was like her..please keep her here. I will be referring all my friend to this location only if Rebecca is cause I never met a sweet and respectful person like her..
Heather was terrific, professional and caring over the phone and in person! I sincerely appreciate her help, care and assistance with with my storage unit needs! Thanks again Heather you are amazing!
Heather was wonderful! She answered every question I had with a smile and great customer service all around!
I came to look at a 10x30 storage unit and I met Heather at the property. Heather helped me with the entire process. I was having some problems at the kiosk doing my rental so Heather took me in the office and we tried to do the rental by phone . My phone wasn't allowing me to submit my payment and then the computer was acting funny so Heather and I went back to the kiosk and got assistance from the PM . Finally we got the rental to go through as there was only the one space at that size available at this location- which is where I wanted to store. At the end of this I just want to say that Heather was so helpful, patient and kind - it took us a hour - but we got it done. I appreciate her help so much !!
Came to the property looking for a storage space to park my boat for the season and Heather the PM on site was outside and informed me that this property has no outside storage for boats but she did direct me in the right direction of which Public Storage's do have that option available! Heather was very nice and if I ever need storage for other reason's I will definitely check here first!!
Had a great experience today! Very helpful and the process was very easy.
Worked with Heather to swap our unit. She was awesome and very helpful! Great service!
Amanda w is so friendly
She fixed the kiosk for us!
Met Amanda w on property and she showed us to our unit
Heather was amazing! I lost my key and she searched for it and was able to call me to let me know she found it safe and sound.
Heather was amazing, she was informative helpful, professional, and went above and beyond.
I had a great experience getting a storage unit it was clean and the young lady Heather was cleaning another unit and I had a few questions she stopped everything she was doing to help me out I would recommend this place to anyone thank you again Ms Heather you are so pleasant
I called public storage to inquire about spaces available because I may be moving to NCand the property manager on site was very polite and gave me all the Information I needed. Now days you just don't get good customer service but Heather was phenomenal with answering all of my questions. If I do indeed come to NC Heather will be who I call for my storage needs . So professional yet compassionate and focused on giving the best customer service!
I called to get some information about a this location. Im not familiar with store and I stopped by the location and found that no one works here it's called a Kiosk. Crystal explained everything to me. Her professionalism and customer services skills are on point.
Amanda w is very helpful and knowledgeable
My grandmother had been searching for storage for a while now and decided to go with public storage. When she called she had the pleasure of speaking with heather. Heather was incredibly patient with her and made the process as easy as possible. Thank you a bunch heather
Came in with an issue and Amanda w was able to resolve my problem in less than ten minutes. Wonderful service.
Heather is such a pleasure and very helpful!
I called the Oregon Street location to find out about a unit that I won the bid on and the PM Heather was very informative and nice. Heather put me in the right direction and made the process smooth. I had to go to a different location to pay for the unit but her customer service skills rock! Thank you Heather and Public Storage!!
The BIGGEST shoutout to 𝓐𝓶𝓪𝓷𝓭𝓪 𝓦 as she deserves more than just a raise but a more substantial position in this company. As a first time storage buyer she provided all the answers to our questions and had a well rounded conversation. This is what every customer service person should aspire to be like and I hope she is used as a positive example for further training purposes.
Heather is very nice. Helpful always asked how we were. Communication is great.
Went to the property spoke to Heather who seemed very knowledgeable about the property. Answered all my questions.
Spoke with Amanda W. So helpful and fun! Great experience
Amanda was phenomenal! She was extremely knowledgeable and helpful in assisting me with completing my rental agreement and downloading the app for easier access and payment options. She made my day! Thank you so much Amanda for being so kind!
Amanda W was the best !! Helpful
Very clean and save facility. Heather was great and very helpful. She made the moving process very easy, and she actually made herself available to meet my tight move-in schedule. Would highly recommend this location, and Heather!
Amanda W was super amazing helping me with renting my unit I’m very pleased with the service.
Heather was amazing and the process was quick easy and affordable.
I rented a storage at this location for 7 months with no problems and would do it again. My interaction with Heather who works there was nice also.
Heather was very polite and created a smooth move in experience.
I have to say thank you to the attendant Heather, I came in to help a friend take a few things out and she was cleaning the property and it looked exceptionally clean. We were able to get in and out without any issues this time!
I was at the kiosk checking for prices and a manager by the name of Heather came in and greeted me with the most amazing warm smile. She made sure that I was being taken care of at the kiosk, she walked me step by step how to rent on my own, although I am still deciding, but when I do, I know how! She mentioned that she was new but honestly I could not tell. The service she provided was excellent. She talked to me about the property benefits, access hours, and reassured me that if I ever needed anything all I have to do is come in here and click the green button on the key off to reach a live person for resolution. I would recommend this location to everyone in the Concord/ Kannapolis area for your storage needs! Thank you Heather for your patience, and bright spirit, she needs a raise ! 🙏🏼
Amanda is an amazing property manager
Vacating and met Amanda she is so sweet checking on us
Amanda W is awesome! Very great customer service and pleasant
Amanda was so helpful with all my needs. She made sure I understood everything about the storage unit process.
I got excellent service from Jennifer..
I was at my lowest point and needed a person willing to help and with a smile on their face. Thank God for Amanda she brought my spirits up and helped me with kindness and professionalism. She is a supper lady, thank you so much for your help. Awesome Service!!!!
Megan and Amanda at Public Storage were really patient and helpful to me with my move. They really know their stuff and helped me with all my concerns. Thanks so much for the help!
I had gone to a couple other storage places before this and felt like I was getting the runaround. I understand how pricing can work and that's fine, but other places seem to be shady about it. When I went to public storage and worked with Megan I felt like she was giving me a clear expectation and answered all of my questions clearly and genuinely. It really helped me feel more comfortable about my moving.
kristie was great helping me with my move in! This is a kiosk and went smoother than I thought! Thanks Kristie!!!!
Christy at Oregon St Kannapolis has been absolutely amazing and totally accessible to me throughout a situation we needed to work out concerning renting a storage! She is so friendly and knowledgeable!!! Thank you for all your help Christy!! ! ✨✨✨✨✨
Christy was great she answered every question I had she was very kind and I couldn't have asked for anyone better!!!
Amazing, friendly and knowledgeable. Christy was very helpful with answering my questions, getting me what I need to move my items in.
Christy was a great help. Answered all my questions I had with great details. Very respectful.
Amanda and Christy were great!!!!
Met Amanda on the property abs she is always amazing, very friendly
just cleaned out my space and amanda has keys been amazing to me. i will miss her she is the best!!
Came with my husband Chris to check out prices and Amanda was awesome, we hope to rent here!
Amanda was AMAZINGGGGG! she showed me everything I needed & more and needs a RAISE!!! If I could her a million stars, I would! ♥️🫶🏼
Amanda was very helpful to me today
Amanda heped me get my lock unlocked nd was a big help
Amanda was wonderful with my whole experience
Amanda is great , very professional. She made me feel welcome and very safe !!
Very quick and easy . The lady explain everything in detail to me. I was very satisfied
Amanda was helpful taking my payment. Thank you so much
Amanda is very nice to me
Picking up unit from Amanda she is great!
Amanda came to check on me on the property and was awesome.
Amanda is very helpful and friendly.
Gentlemen at 3001 S Ridge Avenue helped me when couldn’t get reservations done through location was renting from or multiple numbers and people who were supposed to be able to help. He was able to get my reservation done in a few minutes very present to work with.
Kiosk is down but Amanda took my card payment inside office. Very helpful. Thank you
Amanda is an excellent employee. I was very nervous because I heard odd sounds & I called the office. She answered and said she will be right there & came in 7 minutes tops. She went into the facility, surveilled it, and then waited with me while I unloaded my property for about an additional 15 minutes. As someone who struggled with anxiety and am making a huge move on my own this meant a lot to me. If all of public storage employees are like Amanda, then the hiring process is phenomenal & needs to be an industry standard. I am very thankful for her, god bless!
I was totally happy (Robert) was great he really made sure that we understood everything sure wish others still remembers the customer is always right He really was great Amanda was great also I will recommend everyone to Public Storage
Went to the storage to get a bigger one and Amanda was a great help yo me and was very helpful with things I didn’t understand.
Very convenient for me. The manager that I had contact with was very informative and personable!
Nina was a delight. Very sweet and helpful!
Emanuel is very professional and courteous and excellent facility management.
Emmanuel was great! Very welcoming and helpful!
Emmanuel Was Great , Beyond Awesome! Want Good Service , Go See Him! DO NOT GO TO S.RIDGE!! Marie & Sharon SUCKS!!!
Emanuel very helpful, answered all questions , concerns about unit
Good location. Thank you Emanuel, you’re awesome and my storage is perfect!
Hello I would love to let you all know that you have an awesome and amazing named Emmanuel is a great and awesome worker. He gave good customer service today he is very very kind. He answered all of my questions helped me so sweet I'm one happy person it was lovely to meet him thank you for all your help Amen.😊🙏🏾
Emmanuel was awsome helping me get a storage. He made it easy and fast. Thank you.
Ashley was amazing and there for me every step of the way!
I was at this location and I was having trouble with my unit and Emmanuel helped straighten it out. He was very nice and helpful.
Emmanuel was a great help! Thanks!
Emmanuel was very helpful when explaining the options between the different units!
I was at my other storage and Ashley was helping me here and again is was amazing helping me with my app for public storage. The is always so helpful and kind.
Chelsie was super helpful during my visit! I came in looking for information about their unit options and she helped answer all of the questions I had about them. I will definitely be coming back to her for my next unit!
Emmanuel was super helpful. I wish he managed our usual location.
Great units , clean and most sizes .
This location is fantastic, thanks Amanda For helping me
Employees are very polite and helpful. Tiffany is not the manager of that store but she was very helpful to me when I was there
Devin was great after realizing the unit was not climate control as advertised online. He immediately refunded the transaction and provided additional details to get other information for future unit research.
Very courteous and helpful very much helped me thanks so much for everything
Devin was very professional and helpful.
Brittany was wonderful and the property was extremely clean.
Best prices in town for storage. Sharon is very knowledgeable and helpful.
Andre was excellent with my problem. He gave me great customer service. Thank you Andre.