Public Storage Self-Storage Units at 3724 Durham Chapel Hill Blvd, Durham, NC

Great service

Natalie was great answered all my questions and saved me a lot of stress she is always so pleasant to see and talk to

Very nice staff and affordable

Very professional manner in dealing with obtaining storage space. Quick and very knowledgeable in process.

Lisa I wanted to thank you so much sweetie for helping me with my reservation today I was confused on the prices but she explained everything to me & was very patient so thank you.

Sharice was helpful and helped me with the move out process very quickly and easy ! Thank you!

The Ladies were wonderful!! Great attitude, polite, with amazing customer service!! One was training but you would never know that she was in training because of her great service... Thanks for making this experience easy..

Natalie waa very professional with good customer service.

Natalie is an amazing property manager, always very polite and willing to help out

Natalie is a great customer service individual. She makes you laugh, cordial, and as a refreshing style of delivering the service you need. Anytime your this way ask for Natalie. I promise you Public Storage didn’t go wrong when they hired her!!!

Natalie was a great.

Extremely clean, well-maintained, and great customer service. Edited in July 2023: this Public Storage has been amazing from the start to the end. Natalie is amazing.

Natalie the property manager is extremely helpful and a pleasure to deal with. She assisted me and answered all of my questions to my satisfaction

Natalie and Sharice where wonderful today. Great customer service and property was very clean!

This location stands out for customer service. Natalie has helped me on several occasions to upgrade the size of my space and get the best deal when initially moving in! Thanks Public Storage for keeping a great staff around it makes the storing experience unforgettable!

Natalie is amazing and any employer should be lucky to have her. Her patience and sunny disposition while helping me determine my storage needs went above and beyond!

Natalie was the absolute best part of my move. So kind and helpful! :)

I visited the Public Storage sometime over the weekend. I met with Mya who provided excellent service. She was very knowledgeable and professional. I am very happy with the customer service I received at this location and would not hesitate to recommend. Thanx Mya!

Natalie and Mya were amazing in helping me with all of my storage needs and questions. My expectations were exceeded with their excellent knowledge of product and customer service. Thank you to Natalie and Mya for everything and being great sales people.

Natalie and Amya were the two kindest people I have met in a long time. They were so helpful when I got locked out of my storage unit. I can’t imagine two better people to sit with while I waited for a locksmith. They were knowledgeable, calm, and empathetic. I wish I could rate higher than 5/5. Use this storage unit space for them if nothing else! Thank you x100000!

Great customer service! Amya and Natalie were very knowledgeable and helpful!

Natalie was super helpful and professional when I needed support in finding storage for my new move! She was very knowledgeable and communicative which made the process very smooth.

Natalie was very kind and knowledgeable. She help me figure out what size storage would work best for me. Thank you Natalie. The facility was also very clean.

Natalie was great! Wonderful customer service

Having a hectic morning until I stopped by to update my storage information. Natalie was working and on top of her amazing customer service, she also helped resolve a couple issues that we had no idea that were there with our units! Thank you for being such a wonderful help Natalie!!!

Good place to keep extra stuff I guess

Natalie was a great customer service and provided excellent advice. She was more than willing to help even after a business meeting. Definitely recommend to business with Public Storage.

Natalie, the manager at Public Storage, provides the BEST customer service! She is so knowledgeable, friendly and helpful. I just rented for the third time from Natalie. Natalie truly understands and embodies customer service!

Natalie was great!

Excellent service with Natalie, she helped me at all times, she answered all my questions, the best!

Natalie gave me literally one of the best customer service experiences I've ever had.

שירות מדהים מחיר יקר זה הסיבה שהורדתי 2 כוכבים ביקשו ממני 145 לחודש

Natalie answered all of my question effectively and efficiently, and was very helpful. I would recommend public storage to all of my friends because of the service Natalie provided.

Natalie is responsive, efficient and professional. Great customer service!

Natalie was fantastic!

Natalia was greattttt !!! Helped me with everything I needed !!!

My experience today at public storage. She went above and beyond! Her customer service was phenomenal. She is a great employee!!

Natalie was extremely helpful and professional while assisting my daughter with her move in. The facility was very clean. It was a very smooth move in for a college student

hola buenas noches quisiera saber si venden los storage o los subastan ya que me interesa

Natalie was awesome and helped us get our storage unit squared away fast! Recommend!

Natalie very helpful and professional!

Natalie is the best!

Natalie the property manager is awesome. She left no question unanswered. Thank you

Great service and excellent staff, especially Tamara.

Ms. Nathalie is PHENOMENAL! Knowledgeable, courteous, well aware of this company policies & procedures! Please employee more people as such!

Very easy move out. Tamra at the front desk is very friendly and helpful, one of those people that brightens your day. Would rent from here again.

Awesome customer service sparklingly clean facilities

New Customer! Great move in experience. The mobile app was a nice convenience. Facility is very clean and secure.

Wonderful 5 star service. Tamra was amazing. I highly recommend this public storage

Today I was helping my brother vacate from Public Storage and Natalie was GREAT!

I've had a great experience with this Public Storage and its manager, Natalie. When I lost my keys to my unit, Natalie was extremely helpful with the process and I was able to get back into my unit surprisingly quickly. The facility has been easy to access and use. When they changed from Cubesmart to Public Storage, I experienced no hassles or inconveniences. The transition was very smooth for all tenants, which is impressive!

They have self service, as to if you need to reserve and access a storage unit after hours when the office is closed you can. They have the lock and key to a storage unit for after hours convenience. At this specific location the office person is very knowledgeable and helpful to whatever means you may need at public storage.

Natalie was super fast & funny great personality

I stopped at this location to get pricing details. I spoke with Natalie and DJ and they were very kind and informative. If I decide to proceed with getting a storage I will make sure I return to this location.

I came in today and Luke was great help me with everything I needed if you guys looking to store your property let Luke take of you.

I absolutely love public storage.

Luke was great, I have been storing here for awhile and its been a great process. Always clean and prompt.

Getting my unit was simple, fast, and easy. Luke was really nice and answered all my questions. Thanks so much!

I HIGHLY recommend this place. Luke was incredibly helpful, friendly and courteous. It is quick and easy to sign up online or in person (weekends are busier than weekdays). All units are indoors (no outdoor access). Use keycode to enter building, key to enter unit. The units look new, and are clean and air conditioned to about 77 degrees F. I believe they are also heated in the winter. Hallways are well lit so you can see well in the unit. There are two large elevators. For loading/unloading, they have six carts (~ 2.5 ft x 4 ft) for you to use (I moved queen mattresses with the cart), and you can drive up to the covered entrance that has a roof in case of rain. Special online prices are excellent compared to others. Prorated month to month rent. First month costs about $25 ($1 + $22 key + tax). Units are on service road adjacent to main highway in safe area between Durham and Chapel Hill (closer to Durham). Only negative is no access after 9 pm.

This is a newish and very clean storage facility with good prices and plenty of carts for use. Kennedy was hugely helpful in getting everything in place. Really glad they opened up here!

Luke has been very professional and courteous throughout the whole move in process. I would highly recommend this location for your storage needs.

I visited this location Kennedy was very courteous. He help me chose the correct size space i needed. He is very helpful and knowledgeable.

Luke was great he made the process fast and simple

Called this location on 6/15/21 in reference to storing some things when I move to Durham next month. I spoke to Kennedy and he was very helpful with pricing, unit sizes and the usage of equipment to unload upon arrival. Kennedy was courteous and professional. I would highly recommend this location to any looking for a great customer service experience.

Quick process, Luke was excellent! Great customer service!!!

I visited Public Storage on 06/05/2021 to view storage spaces for furniture. Your associate, Kennedy, was a great help. He was patient and answered all questions including climate control and unit sizes. I will recommend this location to my friends.

Manager really helpful and was very accommodating

Great service! Lovely folks to work with: friendly, informative, gracious! Kennedy is the best! I will use this storage business again.

Just got a unit here (my first ever), and the facilities are clean and comfortable (climate controlled) -- so much nicer than units my friends and workplaces have rented. Also, the location manager, Kennedy, is great! He's helpful, easy to talk to, and very customer service-oriented -- he checks in with me to make sure everything's going fine. Big thumbs-up.

Luke stayed after hours to help me get a space. His commitment is evident and he takes great pride in what he does. Thanks Luke!

We rented 2 10x30s for our business and Luke has been absolutely great and very helpful during the whole process I highly recommend anyone needing a business unit to check into this location. Clean facility and prompt service!

Luke was great during the whole process clean property and very knowledgable thank you! Highly recommend

Came in and Luck made the process very easy and helpful. The place is clean and organization! Would recommend to my family and friends if they need storage in the future!

Super professional, easy-to-work-with staff. A very clean facility with multiple size options to best meet your personal needs. Highly recommend.

Very professional service, clean facilities, very organized. I highly recommend it!

Great, clean facility. Jamal and Dominique were very easy to work with. Highly recommend.

This was not my first experience with a storage facility, and this it was a total night and day versus the last place. Everything from move in to move out was extremely straight forward, and even through the pandemic, Carlos and Martin showed me excellent customer service through all of it. Clean facility, and very secure. I will definitely look here first for my future storage needs.

Dominick & Jamel were incredibly professional, attentive, responsive & went above and beyond helping me. From assisting me with setting up a unit (while I was across the country) to receiving my packages & storing for me in my unit, they were amazing! I can’t sing their praises enough! The facility is also well maintained. Highly recommend this location!!

The building is new and clean, the prices are good, Jamal was quite helpful in getting me the size unit I needed.

More expensive than some other places but you get great service in return. Would recommend!

I had a very efficient and professional check in as a first time storage unit renter. The facility is brand new and it's in great shape.