Public Storage Self-Storage Units at 1079 Concord Parkway North, Concord, NC

DO NOT USE THIS LOCATION I called and put on reserve a storage unit on September 5. The attentive date to get moved in was September 7. On the day I was supposed to get moved in, I received a call from “Samantha “ the property manager saying that I needed to come in and put a lock on the unit because the seal had been broken and the lock was removed. Of course, I became concerned because I had not even moved in and someone had already broken into the unit. So I asked the property manager, does this happen a lot at this location? Samantha, got smart at the mouth with me saying “ It has happened before on the 2nd floor. We will find out who did it and we can replace your lock.” I said but that is not making me feel any better! Does that happen a lot? Then I said, never mind, just cancel my order and refund my money back please. Then she got smart and said I cannot do that in this level you will have to call the 1 866 number. I called the 1 866 number and explained to a customer service rep named “James” who said he was putting in the request for the refund and to vacate the unit and I should have the $80 plus dollars back within 3 business days. Well, I got $21 back on the card for the stolen lock. So I waited two more business days and NOTHING! So I called 9 12 23 to see what was going on with the refund only to be told by Tanisha and two other agents, it had not been put in for the refund! I requested to speak with a supervisor and put in hold two more times and finally Alfred come on the line saying “I will have to put in a dispute because “ the property manager “ was supposed to put in for the refund! I asked him are you the Supervisor? And you are saying you cannot expedite the process? Is it not clear that someone dropped the ball here? This is not my responsibility, please refund my money and expedite it within the 24hour range, sir. The experience was unprofessional and if a company is not willing to make right their fault, they were NEVER trustworthy from the beginning! Save yourself the trouble and hassle. Skip Public Storage at this location. 1079 Concord Parkway N Concord NC very unprofessional and untrustworthy!

Amanda was great and has great customer service thank you Amanda

Amanda has always been nice when calling me about my bill. She’s great

Amanda has always been a great help I appreciate her !

Amanda was so nice and treat us with to much respect, she is amazing. Was a pretty good service

Amanda was amazing today!!! Really appreciate all of what she did for us.

Amanda customer service was excellent and out of this world! She was very professional and throughly knowledgeable!

Came to clean out a unit with my dad and Amanda was amazing.

Forcing people to pay with cash to replace their locks AND cutting his access before the move out date listed in the app? It’s so bad the business can’t even respond about their side?

Called in and was treated like an idiot because I didn’t understand sizing.

This place is way to Tainted for even me.

Great customer service. If you are looking for storage this is the best location

I had an issue and Amanda worked it out fast and easy. Thank you

Wasn’t comfortable using kiosk so Amanda did my lease for me in the office. She walked all the way back from where she was to help. Really nice and sweet.

Our things were in a unit at this facility for two years. Upon retrieval of our things, about half of it was completely ruined with mold and an ungodly stench. Everything else was covered in mildew and had to be completely and expertly cleaned. In addition to the mildew on the things that were salvageable, our boxes were infested with spiders. After spending a lot of money to store our things during a move, we spent so much money replacing, professionally cleaning, etc. It has been a horrible experience. Please go elsewhere.

Worst storage units ever rented. Trouble with them from day one.

Why do u never ever answer the phone?????

I have had this unit for 11 months now. THEY NEVER ANSWER THE PHONE!!! What does it take to get you to answer the phone? You raise rent every 6 months but dont answer the phone.

Nikki was a respectful person and cool check her out

Amanda was great and was really willing to work with me to get the unit I needed

Amanda was great, friendly and super helpful!

Again, great service at concord parkway, thank u Amanda for going above and beyond

Amanda was great excellent service

Amanda was very helpful and funny. I appreciate her.

Amanda was amazing and very personable. She explained everything very well. She deserves 10 stars

Had a difficult time with the online process and Amanda made it so easy. Thank you so much, she's great!!!

I was at public storage unit and Amanda was so helpful and patient I really appreciate all her help

Good experience, friendly helpfull.

Amanda is really one of the best managers I've ever met at a storage facility. Thank you for having her here, she is a blessing

Amanda is awesome! She help us a lot with our rate questions!

Nikki was really helpful yesterday unit wasn’t secured and she locked it up for me thank you

Amanda was very nice, in and out thank s

Amanda was very sweet and helpful

Ms.Amanda help us get setup into our storage unit and was wonderful and very helpful, love her personality..keep up the good work appreciate it.

Amanda was great in helping to helping my mom in moving in

Amanda was very thorough and friendly! Got straight to business and didn’t have to wait!

Amanda was very helpful for me.

Danielle make this easy thank you

Great job Danielle thank you

Thank you Danielle for giving me my code great customer service

I love this location this is my second time using it. Amanda’s customer service was great.

great job danielle

Thank you Danielle so much

You're better off with a local storage facility if you can find one with space. Corporations always being what they are. There is absolutely no wiggle room with them, and they will straight up hound you if you're even a few days late. And there isn't always someone on site. I've been screwed twice because of that. They lock your unit up after two weeks and don't take the initiative to unlock it once you catch up. So if no one's there when you come by for your stuff, you're screwed. It's just been a very stressful experience. And this particular facility is old as dirt, so there are annoying little problems. Like you have to get out and enter your code to both enter AND exit. There's no reason it can't be a motion sense exit gate (except that everything there is old).

Anda was very helpful easy process great customer service

Amanda was willing to help with everything and made the process so easy

Amanda was very helpful with my storage needs. I will recommend this location to others

Amanda was very helpful and was quick to answer my questions. She went above and beyond!

Amanda is such a great person, I had trouble with the door & I called if she could fix it & she did it in less than 5 mins! Great service

Amanda was great in handling my rental very professional and friendly

I came to this facility to pay my daughters bill and amanda was so nice and pleasant. Thank you so mich

Amanda has been amazing, we my daughter and I just moved here last year all by ourselves. We have just a room at the moment and needed to rent a space until we figure things out. I spoke to Amanda before I rented and she helped me evaluate the space I needed and helped me with everything payment and any information I needed after. Being here so far away from home and family, you can easily feel alone. But Amanda’s smile is always so warning and she is welcoming to both my daughter and I. This is honestly without a bout the best storage place with outgoing customer service.

Amanda did a wonderful job.

Amanda is always on point. She is very professional and knows her job. Every question I had she had an answer. A great asset to your company.

Amanda was absolutely patient and kind! Every time I need assistance she always helps and is very quick!

Amanda was very friendly, nice and helpful. Took care of me fast! Great manager

Amanda was very nice

Completed rental online and went in to ask about space and location and Amanda was so nice. I’m glad to rent here

Came in with some questions about my storage unit and Amanda helped me with everything and made the process so simple

Came in to get pricing and Amanda the property manager was wonderful answers all questions this was an awesome experience

I worked with Maria today and she was amazing very helpful

Customer was very professional and courteous during the tour of the property. Amanda.

Amanda helped and was amazing

Amanda was great. Great personality.

Amanda did a great job today. She was very nice and informative.

Amanda was wonderful with helping me with my e rental

Came in to get my access code Amanda was awesome

Amanda was Great. She is very informative and knows her job in and out. She is very polite and funny.

Amanda was awesome

Amanda was very helpful and friendly. Great service!

Amanda was so nice and sweet. Finished my lease in less than 10 min. Appreciate her

Amanda provided great advice and services q

Amanda was the nicest employee I've ever dealt with at a storage unit! I've used maybe 10 different ones over the last 7 years, and she was definitely the most responsive. I will definitely use this location again if I need a service!

Amanda is excellent. Took time to walk me through the process. I feel comfortable leaving my things here Patty

I had a great experience with Amanda.

Amanda was a great, she helped me with all my unit and is very nice and was great all around.

Amanda did a great job at helping me today

Amanda was nice patient and very helpful. Great location

Amanda was so helpful with my lease thank you

My experience at public storage today was also Miss Amanda help me out more than I could possibly imagine she actually found me very good race and a unit that I could use and access when I need to cuz I'm having so many family problems I appreciate and Miss Amanda and I think she deserves a bonus!

Amanda was the best. She was so understanding and polite. The best agent there. She'll make sure you'll have all your needs met and ensures the best quality customer service.

AMANDA IS AMAZING DEFINITELY 5STAR, RECOMMEND HER TO ANYWAY LOOKING FOR STORAGE!!!!

Went to Paymy bill Amanda helped me with setting up the autopay

Amanda is awesome! I selected the wrong move in date and she resolved the issue within a few minutes with great customer service .

Thank you so much to Amanda for being so kind and helping me out!

Came for a unit and ran into an old friend Amanda. She took very good care of me .

Amanda is wonderful. Great experience.

Amanda was super sweet and helpful!

Amanda was amazing with my new lease

Amanda was awesome! Got me set up with a unit in no time with no issues! You can tell she loves her job ☺️

great service with Amanda!!

Amanda was very helpful

Amanda es una chica super amable ,te da una excelente atención y te ayuda !!!

Amanda W Great experience has helped us tremendously. Awesome communication compassion and understanding.

Amanda was very nice and I am really impressed

Ms. Amanda was very informative, knowledgeable, respectful. Really appreciate talking to her and she won my business.

Amanda was great today. My key to my unit wasn’t working since I haven’t been to my unit in a while. Amanda assisted with getting my unit open and replacing my lock/key. Appreciate her willingness to assist.

Always friendly and a helpful. Thank you Amanda W.

Came inside to speak with Amanda W Regarding upgrade and she was very courteous, professional and kind. Thank you

Amanda W was excellent with customer service and completing my lease. Will recommend!!

Amanda W did a great job

Amanda W. is a fantastic manager! She handled all of our storage needs with ease and efficiency! Would 10/10 recommend!

Amanda is the best and very helpful

The manager Amanda W. Was super helpful with all the questions we had and was really professional with everything

Thank you Ashley for all your help, it was a great experience. Ray M.

Rented a unit Amanda was so nice

Came in with my brother Amanda is was great

I completed a lease with Amanda And she was very helpful

Amanda W. was great gave excellent service also explained everything in a way that was very understandable she was amazing

Amanda did a really good job with helping me find the right storage for my things.

Amanda was very professional and nice during my visit.

Great experience with Amanda today make sure everything went well to make sure you get the right storage. Thank you Amanda

Came to make a payment for my wife and Amanda was amazing friendly and professional thank you !!

Amanda was great and she keeps up with the property and very helpful! Would definitely recommend this location.

Amanda was great and very helpful and funny! Love her would definitely recommend!

Amanda was great at this location was very trustworthy showed me a couple of spots to rent will refer her to others

I came in the office looking for space of 5x10. Amanda graciously helped me with all details of renting the units. She is very customer oriented person.

I love the service here! Amanda helped me a lot and was there for whatever I needed!!!! I appreciate her so much!!!

Amanda was awesome and it was a quick process.

Rented online came to look at space. Amanda was so helpful customer service on point!!

Amanda is a great asset to your company. Very thorough and informative. I thank her for her assistance immensely!

Came to remove the lock off my unit, Amanda was awesome

The manager Amanda W. Was wonderful. So helpful and so nice. Made me feel completely at ease. Thank you Amanda.

Amanda was great in taking my payment. Shes always been nice

Amanda is so helpful and very sweet . Very professional and knows what would be best to work for me. She was very patient even while I had my kids in there with me. Thank you !

I have been renting a unit at this location for nine months now, and any time I need anything I know I can reach out to the property manager Amanda and she always is so great to deal with! Any and all issues or questions are solved and answered, and she's always super helpful and nice.

Amanda was great service was awesome thank you

Amanda service was really nice so professional and courteous

Came with grandfather to pu storage and Amanda was helpful

Came in to make my payment as usual Amanda was great, always nice

My boyfriend and I came to talk to Amanda about move out and payment she is very nice and friendly.

Came to ask a question before close and Amanda was very helpful and worked with me even though she was closed.

How can I say this other than exceptional service from AMANDA. She was very helpful and knowledgeable answering all my questions. Will recommend my friends and family to this location

Amanda is such a wonderful lady. She is a very helpful person. She is awesome! I couldn't ask for better customer service.

Had a great experience. Amanda was super helpful during our move out.

Amanda was excellent! I highly recommend this location for her quality customer service. She exemplifies a great experience.

Amanda did my lease very fast and was very professional. I will recommended this place to all friends and family

Amanda was very sweet and knowledgeable of her job. Amanda help us with everything we needed

Amanda was amazing we came to rent a unit at Oregon and her professionalism was just fantastic!

Super amable, una de las mejores atenciones al cliente que he recibido, Amanda is the best😃

Amanda was really nice and helpful with getting the correct size space that I needed (I initially got the wrong size). She was willing to help and very patient.

Amandas customer service was excellent on my visit today I can't believe there's still nice people out here still

Great experience while renting my storage unit! Amanda was great and super helpful

Amanda was quickly able to help me and enjoyed her service

Amanda was very helpful, understanding, and willing to work around with what we wanted. thank you!

Came in to check prices and Amanda was nice

My sister moved in and met Amanda while moving her stuff and she was nice and professional.

Came with my daughter to do a rental and Amanda was amazing and wonderful. She shows awesome integrity

Amanda treated me with excellent customer service!

Amanda is the best. She helped me rent out my storage and even when it was to small she helped me get upgraded.

Came in with my friend to rent and amanda was bery nice and professional

Helping my sister move in and Amanda was great smooth in and out

Amanda, was great and so helpful!!!!

Amanda was great handling my lease Definitely worth recommending

I cam with my mom to pay storage amanda was sweet

Storage in Oregon came to pay at Concord parkway Amanda was amazing

Came In to ask about another store location and she offered to do the lease for me at hers. Super helpful and convenient. Thanks so much. Very courteous and friendly.

Came to move out my stuff and just wanted to say that Amanda has been an amazing property manager from start to finish she has been wonderful I will recommend my friends and family to this location!!!

Met Amanda and she helped me complete my e rental super helpful and professional.

Amanda is great at working with the client . Amazing costumes service.

Amanda was GREAT! She helped find a unit suitable for me. I recommend her to anyone who needs storage

Came in to store some more stuff Amanda came out to check on us and she was very nice

Came to move into my unit and Amanda came to meet us she is so nice and welcoming.

Come to get into my Unit Went to office Met Amanda she was great !

Amanda helped me find the storage space that i needed

Amanda has always been good to me when it come to my unit, payments and just in general interactions. Please hire more like her. Thanks

I was moving out a unit for a customer and met Amanda. She was very nice and I even inquired about a parking space I will be renting after I help unload this unit

AMANDA, Is so awesome service. Always there for you. So glad we have her at Public Storage .

Came in to ask for an extension to pay on bill and Amanda was more than happy to go assist. We appreciate you so much thanks again

Amanda came out to the property and assisted me with my issues that had and she got everything straighten out. Thank you Amanda you rock.

Came in to do my lease with Amanda and she was amazing. Showed us two options and was just wonderful Al and through, thank you so much

Amanda has Wonderful Customer Service, and Highly Professional..

Amanda is a nice person did very well with my lease very professional very sweet and professional thank you so much

Amanda the manager was really nice and helpful

Came to store some stuff and met the manager Amanda she was super nice and friendly

Came to vacate space. Worked with Amanda. She was very helpful and understanding with our situation. Would highly recommend requesting her service when getting a unit!

Amanda is one of thw best manager i have im moving but I will be be back if i need

Amanda was AWSOME! Excellent customer service, very knowledgeable about the property and products. Thanks Amanda for your help!

Amanda show me spaces and was great thank uou

Came with my huband to check prices on units and amanda was great. Nice manager

Amanda Weaver was excellent, professionalism, attitude everything so was wonderful

Came in to buy some rope and Amanda was wonderful

I came with me cousin to help him out. Amanda was amazing to work with.

Came to turn in my unit this morning. Spoke with Amanda, she was awesome! Easy process to turn in storage unit. Highly recommend!

I actually ended up using this storage unit because of all of the wonderful reviews that were left here on the customer service and accessibility of units. When I signed up for my unit, Amanda did not disappoint! Her customer service and genuine care for her customers is so apparent! I have told all of my friends about her and the unit.

Manger is great and very friendly.

Came to help my friend clean out a unit and met Amanda the manager, she was very sweet

Amanda is absolutly amazing, she wenr above and beyond thw call of duty. I really appreciqte her

Ms. Amanda is extremely awesome!

Amanda is thw best property manager ever she always takes care of me every time

We love the manager, Amanda! I’ve never met someone so up front and honest about everything from the get go. Highly recommend using Public Storage, especially with people like her!

Met Amanda leaving the gate, she was awesome!

Amanda was very helpful, courteous and could not have download qpp with out her. Came in to make payment and received more help than I Came in for thank you.

Completed my lease with Amanda and she was wonderful!

Amanda is great service

Came with my mom to pay a bill and she was very nice

Came for and auction with my girlfriend and Amanda is one of the nicest managers I've met looking forward to doing more business here!

Amanda checked me out for my auction and she was amazing I'll be back again!!!

Amanda was great! I was vacating the unit and she made sure everything was set before I left.

Mwt amanda on the property while i came to store some more goods, she is so nice, one of the nicesr managers i know. Thanks do much i wish more like here.

The customer service at this property is excellent. Amanda helped us without even having to ask. She saw us struggling with our door from far away and came to help immediately and addressed the problem! She is super friendly and helpful! Thank you Amanda for all of you help!

Amanda is a good manager!!!

Amanda is awesome and very helpful!.

Met amanda on the property she was wonderful!

Amanda is great!

Came in to do my lease with my daughter and Amanda the property manager made it easy. Very funny and personal too thank you Amanda!

Amanda was super helpful when there was an issue with the lock on the door to my storage room. She went out of her way to come up with a temporary fix until the problem was resolved. No complaints from me!

Amanda has great customer service and she was very polite for our visit today

Came into the office and met Amanda and she was fantastic she was very helpful and friendly !!!! Thank you !!

Amanda has been great to work with. They always return emails and my calls.

Amanda was awesome! I opened my account online and the unit was definitely too small. Amanda stepped in immediately and assisted with upgrading the unit. Thanks Amanda for the great customer service. Nice to know that it still exists.

Been renting here and finally met Amanda on the property she is very sweet and kind. Thanks for being a good manager.

I met Amanda on property was a very nice eperson

Amanda was very helpful and a great worker! She was amazing

When to public storage. Amanda was amazing. She is a great asset to the team

Amanda was great with helping us get a storage unit!

Amanda was amazing!! she was very helping when we were in need for help.

Amanda called about my lock being open and I needed to come and fix it thank you

Amanda is very good manager and always helpful with me.

Met Amanda on the property and she is really nice came to help my sister move

Amanda has always been so kind and so easy to get along with. If you need a storage unit I would definitely recommend this place. Keep up the hard work amanda!

EASIEST, most accommodating place we've ever used !! Amanda has went above and beyond to make sure every need we've had has been met. Super easy going and always super helpful .

Amanda is amazing. Good customer service makes you want to give a business your business and she was professional with a hint of personal. (Getting to know her customers) If you need storage, come here.

Amanda made sure our move was smooth. Thanks

I rent a storage unit with this company and my lock that I purchased was malfunctioning , I went to the office and the property manager Amanda came out to help me with the issue . she was able to quickly remove the lock and key for me And exchange it for another working lock. Great Customer service . She worked efficiently and Took great pride in ensuring positive overall customer experience.

Since I came to the property and I had a great experience with Amanda

Came in on 6/15/22 to check on my payment & Amanda went over & beyond for me as she always does. She’s nice , understanding , & dedicated worker.

Amanda was great good service

Great service Amanda was amazing! I met her at the Derita location and she was amazing! Clean place and great staff!

Amanda was awesome

Amanda is awesome 👌

Amanda was very helpful. And made us feel safe knowing that we was leaving our things at this storage unit. Wish other public storage units had her. Thanks Amanda

Amanda is a really great management at this location. She give good customer service and will help you with all your questions.

We have been with public storage for several months now. I would highly recommend this facility!! Amanda, the property manager, has went out of her way several times to help me. She is amazing!!!!

I’ve been to my storage unit several times and Amanda has been very great helpful 😃

Amanda has the most awesome personality ever. If you think you stressed, Amanda’s vibe will cheer you right on up!!! Get here now. Ask for Amanda tell her ShaiDey sent you

Amanda is great customer service thanks so much for everything. I appreciate.

Yes I was calling to say that I use the public storage here with Amanda here in Concord and she's one of the best managers that you ever had thank you a lot

I Want To Express My Sincere Gratitude and Appreciation for Amamda, Manager At Public Storage, 1079 Concord Parkway ,N Concord, N C Amanda is Very Polite, Courteous, Kiind, Helpful , Knowledgeable and attentive to the Concerns And Needs of her customers! She Handles herself in a Most Professional And Dignified Manner. Her Customer Service Skilks Are Outstanding! She Actually makes you feel like a Partner with her!!! Amanda is Truly an Asset to Public Storage. I have and will continue to recommend my Family members, Friends , and anyone who needs Storage Space. I look forward to continued Business With Public Storage! I want to Encourage Her to Keep up The Good Work! Thank you,

I’ve been renting from this property for two years and so far Amanda has been the best one yet. I have stepped in and felt welcomed many times.

Amanda was super dope never had someone to greet me in n feel welcome definitely would recommend

Amanda was amazing I definitely recommend this place she’s a wonderful soul and is on top of everything.

Just came in and spoke with Amanda, she is so professional and helped me quickly to get my problems resolved and get me out of here and back home to my air conditioning

My wife and I came to rent and Amanda was great. She took care of us fast and easy

Amazing experience. Amanda was polite and professional. She made my experience a lot easier. I've stored items before and this was by far the best experience I've ever had. I appreciate you Amanda!

Came in to rent a 10by 20 and Amanda was great. Customer service was awesome thank you

Amanda was awesome thank you for being so sweet

Amanda was super amazing her service is always the best

Amanda was very pleasant and polite,also helpful our experience was delightful 😊

Amanda gave excellent service

Amanda gave such great service.

Amanda si great. Thanks You

Amanda was very helpful with our current situation. She went out of her way to help with getting us into our unit. If I could clone her I would we need more people like Amanda out here in this world

Amanda at public storage is awesome she was so kind and sweet and got us taken in a promptly manner

Amanda was very helpful; she helped me with the problems I had reserving my storage unit and she has great customer service skills, I absolutely love public storage !

Amanda was so helpful! Great work :)

Amanda was great! Answered all my question and was extremely helpful!!!

Came in to do my reservation with Amanda and she was so nice and helped me with everything. Very sweet and helpful. Made my experience great.

Amanda was great in helping me today, one of the best managers i’ve met very good customer service and very personable thank you

Staff were very friendly and helpful with deciding the right unit size for me.

Meet Amanda at public storage Concord parkway. Best customer service.

Very friendly and helpful staff!!

Amanda was super down to earth and was amazing she help me get everything straight!!!

Amanda is really helpfull as i was moving in and out

Amanda is awesome! Great customer service!!

Amanda was very helpful and super nice!

Met Amanda today she had a great personality and very friendly. I recommend everyone to Public Storage 1079 Concord Parkway in Concord. Super great help with with everything needed.

Came in to update auto pay and Amanda help me and was super nice and sweet

Amanda was very helpful and i needed boxes, so I got boxes.I rented from her once and she was very polite and helpful.

Amanda Nice and professional costumer service Thanks.

Amanda was very nice and helpful with helping me close my unit out had a very great experience here would recommend it to anyone

Amanda was very helpful by answering my questions

Amanda was very friendly and welcoming.she explain and drove us to our storage space. She did her job and communicate very well.

I called up there and spoke to Amanda about renting a space. She was very nice and helpful! You deserve a raise!! Excellent service!!

I called up there and was asking about what they do and how they can help me and I spoke to a woman named Amanda! She was very helpful and was willing to help in anyway she can! Very informative and guided me through everything! She is a total rockstar! Defiantly a great asset to the team! Will definitely be calling back to speak to her! Great work!

Amanda was awesome to work with. She’s so friendly 💕

Amanda was helpful understanding and great

Amanda- She’s great. Awesome to work with.

Amanda was very helpful welcoming me into the storage area. She gave me good information and assisted me all the way through. She we great.

Amanda was Awesome!I don't like many people but I like her. Very helpful! 😃

Amanda was amazing!! She was super helpful!! She was very sweet and knowledgeable!!

Amanda has done a wonderful job helping me. Installing the app.seting up everything. Really really helpful . An EXCELLENT FROUNT DOOR person on line and in person.

I came in and saw Amanda and she was amazing. Service was great thanks!!

Wonderful an helpful

Excellent friendly service. Amanda made sure I was well informed and went above and beyond to make sure I got what fit my needs. Highly recommend.

Best prices in town!!!

I came in to do my lease, and Lily was great. She did a great job of explaining everything that I needed to know. Very kind and courteous. She used her muscles to open my storage. 👍

Lily was very awesome and kind. She helped me pick the perfect storage for me and my family.

I rented from amanda and she was so professional and helpful and kind. If i worked for public storage id want to work for her. She was amazing.

Amanda was Great to work with. And she was very helpful. I would recommend people to work site.

Guys!! I finally came to move my stuff into my storage unit ( AFTER WAY TOO LONG) and Amanda is STILLLLLLL amazing! She is so super helpful just like she was when i first met her and I literally couldn’t feel more accommodated and taken care of. IF you’re getting a unit at a public storage in Charlotte, COME TO the concord unit!! Come see Amanda :)))

Amanda is the best boss that I ever met. She's a very nice lady

Amanda is the bomb. Her personality is what keep us here instead of changing our unit to mount pleasant when it came available which is only 3 miles from us and this unit is 20 miles from us so that tells you something about her. Kept up the good work Amanda.

This is Frankie Bowden I rent here and I have been please with amanda every since the day I met her. She is verify nice and professional. Keep up the great work, thank!!

Amanda was great!

Amanda was amazing. She was able to get us a bigger unit for the same price as the unit I reserved for but was taken earlier that day. She went above and beyond! Thank you!

My experience with Amanda from start to finish was amazing, I really appreciate how much she put into making sure I was satisfied with my unit. I was always sure that my items were safe. Her customer service over the phone and in person is and was impeccable! THANKS AMANDA WEAVER!

I had a horrible experience at a public storage unit that has caused me to want to leave that storage unit. I still like public storage and have usually gotten great customer service. I came to this store and met a young lady named Amanda. Not only did she turned my frown upside down, she gave the best customer service I have experienced in quite a long time. Thanks only to Amanda, I am still a happy Public Storage customer. Great job Amanda. I wish they had 20 of you

Did a transfer with Amanda and she was very nice and kind my grand children said she is sweet. She made this very easy for me thank you again. Great management!

Walked in to do a new lease with Amanda and she was great and fabulous bless her soul with a beautiful spirit. In and out nice service. She took good car of me!

Amanda was great with doing my lease! Thanks so much for your help and patience. Great service!!! I will recommend this place

When I tell you the customer service is the bomb dot com. Amanda really needs to get a raise her personality is amazing 🤩. I will recommended this storage place to anyone.

Amanda was Very Professional and very Helpful

Amanda was a great help today helping to get me online to be able to make payments easier. Awesome young lady.

Amanda was excellent!! Smooth transition and wonderful customer service.

Amanda was AWESOME & gave me the BEST customer service I've had in some time!!!

I just came in with my sister a little while ago to buy a few boxes and met Amanda. Very sweet person. Have to admit Im having a rough day, she made me laugh and made my day a little brighter, not much of a purchase but my experience changed my day thank you Amanda 😊

Came in done a lease with Amanda. She was amazing!!

Amanda was so wonderful and made my experience so grateful my move was already stressful but not only did she help me get a storage unit she also was friendly and was a listening ear I most definitely will recommend her to anybody most of all I give it a 10 out of 10 ❤️

The lady of Amanda was so wonderful she was such a beautiful person inside and out she's doing a great job keep up the good work

Amanda was an amazing person to work with. She made everything smooth and communicated everything perfectly. She was a pleasure to work with. I highly recommend this public storage specifically because of her.

Amanda is nice and I never had any problems from the times I've went to pay my bill. I just want to know if you have anymore clonge of her

Amanda helped make my moving experience pleasurable and a breeze!! Clean facility and friendly faces!!!! I won’t go anywhere else

Amanda Weaver was very professional and friendly attentive polite it was a pleasure. Great costumer service

Came in to complete my lease with Amanda. She was so amazing and helpful. As happenstance would have it. One elevator was down. The office was crowded. And she managed to smile, tell a joke or two to keep it light. And move the crowd. I greatly appreciate her!

Amanda is the bomb.com. GR8 customer service!!!🎉🎉🙂

Amanda was amazing and knowledgeable about her position!! Highly recommend!!

Amanda was very helpful with a problem I was having with my unit. She was also very kind!

Came in to get my moms belongings with my mom out and met with Amanda again she has been pleasant from starting my moms lease to finish. We will definitely be coming back if we need storage here again. Thank you again for you kind and courteous service, you are one of a kind!!! Please continue to keep her on your team. She is amazing !

Amanda gave me great customer service, very helpful and friendly. Highly recommend her. And the storage building is great.

I was at public storage today and Amanda really help me out a lot. She helped me locate my account and had always helped me when I called into the store. She is hands down the best one, I have seen at Public storage, please hire more like her!!!!

Very nice and fast service with great price and very detailed Thank again Amanda

Came in to complete my lease with my reservation with Amanda and she was super nice. Very helpful and very professional I know I will be so happy here because of this excellent experience. Thank you Amanda !!!

Came to pay my bill with property manager Amanda and she has been so helpful since the first encounter over the phone and even when I met her today, she is friendly and sweet, I will recommend this place to everyone.

Came in to complete reservation for Derita and met Amanda. She was very professional and courteous and wasn’t even upset that I was renting at another location she just kept a smile on her face. Very patient and helpful. Thank you for making sure I got my space rented. She is an asset to your company, please keep her !!!

Amanda Weaver met me at the storage facility on her day off to ensure I made it in. Thank you

Amanda weaver went out of her way just before closing time to come help un-jam my storage door , were appreciate the help !!

Great service from Amanda at this location. I had a problem at a different location that was closed today and she happily assisted me with no questions asked. She is a exemplary employee and definitely needs to be recognized as a valued employee of Public Storage!

Amanda was very helpful and nice. Thanks for my great experience and move in to my new unit

Amanda provided excellent service from the time of check in to the time of checkout. She is very pleasing and engaging. I will utilize storage again because of her helpfulness. Thanks Amanda. Patrick A101

Met a seller at her storage space and Manager, Amanda, really helped us cause there was a bit of a problem (the renters) and Amanda was gracious and helped us. Very personable and the office was neat/clean. I was impressed and would use this facility if I needed storage. Well done !

Met with Amanda to help me get my new storage unit. It was a please doing business with Amada

Amanda is great , she know how to take care of customers she is very nice thank you

Amanda was very helpful in addressing what i needed for storage . The facility looked to be well maintained and the staff there is very friendly and professional . I would definitely recommend this facility to a friend !

Amanda was great and nice very business minded and very helpful

Amanda was super helpful and nice with helping me transfer units.

I needed to move some things from my attic and found this place online. Amanda was actually scheduled to be off when I arrived but stopped what she was doing to assist me. She was very knowledgeable about the property, helpful, professional and courteous. She was also patient while I established an online account. I would recommend the property if you are looking for an affordable space. I did receive a call on Sunday, but all together I appreciated the service and attention that Amanda gave at move in..

Great customer service displayed by Amanda. Very knowledgeable and informative. Went the extra mile to insure that I picked the correct storage space for my belongings. Great job!!!!!

I just wanted to to say that this place is simply amazing. I had the pleasure of dealing with Amanda Weaver, and she was a delight!!! I called to get some prices and some other information, which I was highly impressed with, and she knew every answer to my question and was so polite! We need more people like Amanda in this world, that's for sure! Thank you for treating me so kind and making me feel special, and knowing your what your talking about!!!

Very friendly and help Amanda was really nice and caring

Amanda is great and very helpful. Finding a storage unit where someone treats you like a member of the family isn't easy but she did.

I was calling around pricing units. When I called public storage and Amanda was amazing. Very helpful and very nice.

Amanda is a delight. She treats her customers as if they were family. I think more places should have someone like her. Thank you Amanda for helping my family find the right unit that fit our needs. Merry Christmas.

Amanda was very helpful and attentive.

Amanda has great customer service and helped point me in the right direction for a storage unit. She’s very happy and friendly!! Will definitely recommend.

Amanda has took her Job to another level and made my experience very personal, I feel like I have known her for years. She has a great personality and she is a women of her word. Thank you

I came in to finish my E rental with the property manager Amanda and she was super nice as property manager I’ve ever met there should be more li!!!!!ke her thanks Amanda you’re the best I’ll definitely recommend you to my friends and family

Amanda property manager came out her way to come fix my door back on track , her customer service was wonderful she went all out & out her way . I really appreciate you Amanda ! Thanks so much wish more people were like you !

Amanda is an amazing property manger. She’s Very kind and gracious. I appreciate her going over and beyond with making sure my storage unit is safe and secure.

Amanda Weaver help my mom and she was/is professional and patience. In this day and time I don't get this often so when I do I like to give credit where it is due. Keep up the work Amanda!

Amanda was excellent and very helpful

Amanda was great and provided exceptional care and service! Everything went as planned and it was terrific to see Amanda go above and beyond! Everything was made easy and couldn’t recommend this location more!

Awesome job thanks Amanda!

Amanda is a wonderful help she is very nice and is willing to help with anything . She is fast and very respectful I recommend her to help anyone.

Amanda was wonderful and so helpful. She helped me get checked out and squared away

Amanda was awesome. She made the process very easy.

I came to pay my bill and Amanda was amazing and helpful. Thanks for people like her.

Amanda was very friendly and helpful couldn't ask for better service.

Amanda was very helpful & nice

Very nice clean location and very helpful friendly staff amanda was amazing thank you so much

Great Experience with Amanda. Fast and great communication. Good place and location

I came in with my friend Aaron she is so nice she is so funny I really like her Amanda

Amanda was nice and very pleasant!

Had a problem with my lock and Amanda fixed it!! She is always so sweet and nice every time I come in here best property manager ever, I hope she never leaves!

I am with my cousin Sharon (Yes same me different email lol) and and Amanda is really sweet. We love coming here. she is always helpful. Thanks for everything.

Amanda was awesome! she stayed well past time for her to leave to help me with my storage unit! Chik-fil-et service all day!

I needed assistance helping my parents get into their storage unit and ended up working with Amanda, the manager at the Concord Parkway location. She was PHENOMENAL! Some of THE BEST customer service I've experienced in a long time. I would not hesitate to recommend this location and especially Amanda to anyone needing storage in this area. I'm happy but more important - my senior parents are VERY happy.

Amanda was great very professional highly recommend

The property manger Amanda was great. I booked an online reservation and Amanda called and made sure I was able to access my unit with ease. I really appreciated her communication and follow-up.

I came in to finish my lease with Amanda .What a great experience .I would recommend this store to anyone. Great customer service

went in with a friend today and Amanda was so nice and every helpful!

Great experience at this location. Amanda, the property manager was outstanding! She went above and beyond to accommodate my last minute needs. This is my 2nd unit with this location and I highly recommend it for your storage needs.

Came in and Amanda was amazing

I came in and got my storage building with Amanda and she was the best .

Amanda was very courteous and professional enjoyed working with her, very helpful

Came in to fix my lock with Amanda she was so helpful and friendly

Had a great experience at this location!! Amanda is the sweetest. I came by shopping for units and she was so friendly and accommodating. 5 star service!

My husband and I are looking to relocate and I spoke with Amanda and she was very knowledgeable and professional!! She was awesome! So we are definitely going to use PS. Thank you Amanda!😉

Came to the property and met the property Amanda. We pulled in cause we broke down and she came out to ask if we were ok. She let us sit until we waited for help. Even offered us water while we waited. She is so sweet and kind. I'm so thankful for her. She's a sweet manager, thank you Amanda!

I went into Public Storage today to make a payment and Amanda was extremely helpful and kind she also was able to answer any questions that I needed and gave me proper information so that I was able to make my payments with no problem I’m so happy that you all decided to hire her because she has made everything a lot easier. I hope that you all continue to hire wonderful and experienced people just like her so that I can keep receiving important information that I need to make decisions and so that people like me can have a easier and better day.

I came in to the office and Amanda was in the office this morning to help me my key broke off into the lock and she was able to get the lock out and off the door

We met property manager Amanda today while loading our stuff out of our unit. She was so friendly and accommodating, a great experience :)

Amanda helped my mom make a payment and she was extremely nice and helpful

I went into the store earlier today and met property manager Amanda while looking for a unit. She was so helpful and knowledgeable and answered every question I had. Very customer service oriented. I've never felt so welcome at a storage place we have decided when it was a time for our move this is where we will be renting solely because I know Amanda will ensure our satisfaction.

Amanda it was such a pleasure working with you. Such a bubbly personality and very very helpful. She made this such a great experience as the moving process is not an easy task. I would definitely recommend using this location for your storage needs.

Really enjoy public storage. Amanda the property manager is very helpful she take her time to explain to make sure you understand. I would recommend them to anyone and definitely will uss their services again. I came today she sold me my third unit.

Today I went to make my payment and Amanda was very helpful. She helped me set up the app to make payments and to access the gate. Things I didn't even know how to do. She has very good customer service skills. Thank u Amanda

I have been renting my unit for over 1 year, and I'm totally satisfied with knowing my belongings are safe and secure. I would recommend this location to anyone in need of a storage space. The Manager Amanda is always polite, and courteous if I have questions, and she will go over and beyond to assure every question is answered. She is very professional at managing this location, and is very helpful in her profession. I give her 5 stars for professionalism, as well as management. It's so nice to have developed a Professional relationship with her, knowing my unit is safe & secure. Awesome service always at her location. Very satisfied client.

Yes I just love Amanda she is real great when it comes down to her work she is awesome if you take the time out

I came in to inquire about a unit to store my tools and some business material and she was very helpful and informative. She gave me several options of sizes and prices. I am still shopping around but am sure that I will end up coming back here to rent. Please keep her she is great!

I came in public storage and met Amanda.. and she was very helpful in me getting my unit.

Amanda was very genuine and helped me so much! Very understanding on my situation, also very helpful switching out locks. Even talked to my baby and kept her occupied for me! Being a single mom is very hard and brining a one year old to a storage unit is even harder. She helped me so much thank you!

Amanda at Concord Commons Pkwy, storage unit manager is a great add to your company she not only has went out of her way to help me with my storage she is always a friendly person in person and on the phone I am glad she is working for your company.

Amanda was really nice and helped me get everything done fast And efficiently!!! I’m glad I chose this unit to keep my stuff. If I need another one anytime in the future I will use public storage.

Amanda is a nice person, she gives me good service thanks! Amanda 🙂

Amanda is amazing!! She's very knowledgeable, and helpful!! Definitely recommend this storage area!

Amanda was very professional and polite. Answered all questions throughly. I would highly recommend! Thanks Amanda

I encountered with Amanda today to get a new lock for my storage unit as it was on the list for auction and she was very informative and professional! Thank you again Amanda for taking care of my concerns.

Amanda, the property manager, is a sweet and knowledgeable person. She was very informative with me as I signed my contract with Public Storage, which made me feel comfortable. Also, she demonstrated patience with me, and an ability to interact with many different personality types. Amanda left me with the impression that she is very professional, and ethical. Because of all of these things, I feel that she is a trustworthy person. I am glad that Amanda is my property manager.

I came into pay my unit bill. AMANDA IS THE BEST! So helpful. <3