Public Storage Self-Storage Units at 831 Meramec Station Road, Valley Park, MO

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6
Address
831 Meramec Station Road
Valley Park,
MO
63088
Full Service Kiosk Available
Property Open
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Car Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
Property Open
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Car Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
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5'x5'Online only price$ 28/moSmall 5'x5'- Inside unit
- 1st Floor
$ 28/mo $37Best Price Label -
5'x10'Online only price$ 44/moSmall 5'x10'- Inside unit
- 1st Floor
$ 44/mo $59Best Price LabelHurry! -
10'x10'Online only price$ 78/moMedium 10'x10'- Inside unit
- 1st Floor
$ 78/mo $104Best Price Label -
10'x10'Online only price$ 107/moMedium 10'x10'- Outside unit
- Drive-up access
$ 107/mo $142Best Price Label -
10'x15'Online only price$ 110/moLarge 10'x15'- Outside unit
- Drive-up access
$ 110/mo $147Best Price Label -
10'x20'Online only price$ 178/moLarge 10'x20'- Outside unit
- Drive-up access
$ 178/mo $237Best Price Label1 unit left!
Nearby Self-Storage Locations
Self-Storage Near Valley Park
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Reviews ( 269)
This is my second time using Public Storage at this location and they do not disappoint. My units were ready on the day I requested. When a unit was no longer needed, the local staff (Sammy) vacated it for me without delay. I appreciate the security and quality of this storage facility. Sammy was particularly helpful in addressing a minor gate access issue that he fixed on the spot. Whenever I need temporary storage, I will rent it here.
Thank you Sam for all your help!!
Safe and well run but they raise rates randomly within the first few months of renting with a contract.
First time at valley park public storage my first impression very clean and secure and Kiosk very helpful.
Proceed with caution. Promotional rates are subject to change at any time. If you rent a unit at the discounted price, it could change the following month. They do not lock that rate in for any period of time. I was a customer, I got a promotional rate, 2 months later it went back to full price. DO NOT rent off the promotional price, they will change your price right after you are a customer. If you call and talk to them, they will verify that the prices can change monthly, its set by corporate and there is nothing the local facility can do. Proceed with caution.
Clean area Polite staff Great overall experience....if they have any extra room
Very quick and courteous! Excellent customer service. I would definitely recommend them!!
Easy to rent and get started!
Sam was incredibly helpful getting access to my unit!
Sam was very helpful and answered my questions. Top A+ service
Thanks Sam!
Sam was awesome
Sam was beyond amazing and helped us out so much! He even called us to let us know our storage had not been properly locked and was looking out for our property. Thanks so much Sam!!!
Tried the online rate/price, wouldn't work. They guaranteed I could still have the space for online price. After moving in they denied the online price they guaranteed.
Worst customer service ever.
Thanks for all your help Sam!!
Absolutely the worst experience I've had with a business. DO NOT RENT FROM HERE THEY ARE THIEVES. I rented a unit on 10/30 using the self service Kiosk. Ne t day after moving my mother out of her home into a nursing home the code that worked the day before would mot open the gate. Called the phone number and was told I would have to wait till the next day (it was 8pm) because they couldn't find my account even though I had the account number, email and phone number it was under. So I'm stuck with a uhaul full of stuff and mo where to go. Try to call all day and keep getting the run around saying calm this number, 15x. Horrible place that stole $160 from me
Poor public service. Unable to contact anybody about changes to my account or my unit. Automated services fall short of providing any service.
Under new management with outdated ridiculous fees. Only pay with credit card. They will take 5 days to process your payment otherwise. Whats 140+ 112 for a monthly and I was told rents going up to 202 a month. I will no longer utilize Public Storage. Upoer management needs to make better revisions.
I was very pleased to work with Christine at the Meramec Valley location. She was helpful and true to her word. I will use this location again in the future!!😀
This is the best public storage I ever went to Candy was very informative. I was looking for one close and she was accommodating every kind of way I never met a property manager it was so much excitement about renting a storage. it was great thank you. She asked me what my needs are what I was going to be doing and she accommodated me five stars .
Your representative, Candy was so very friendly, helpful and she actually called me back!!! I'm 100% happy with the transaction. Thanks and please promote her.
Easy online process. Never a need to go into the office. Gate pass is easy and the untis are clean, ready to move in. Even has a new lock for the door.
Small 5X5 unit. Started at $36 per month but every 6 months they raise the rates by 25%. The latest increase was to $88...for a 5X5...crazy. i will have my stuff out by the weekend.
I recently switched to a bigger storage unit within this location and the manager was very helpful with all my needs. Would definitely recommend valley park location.
I would never use public storage an i will not recommend to other people at all they will auction off your stuff in a heartbeat when u have someone in the office that don't communicate with others staffer bout payments yeah my best friend was behind his payments at least he trys too catch up an pay for the storage unit before yall did what yall did auction off his stuff he's job wasn't paying him alot of money because he was homeless an living in motel all because he didn't want his own kid sleeping outside in the streets he was living off whatever his job paid him i understand we have too meet the deadline of the payments still yall shouldn't auction off his stuff at all
Andris did a great job for me!
Thank you to Andrea for all her help!!
Very helpful and professional. Gave us the most affordable option.
Very EXPENSIVE
Andrea gave me excellent service and was very good at explaining everything.
Recently moved into a 10x20 and was quickly greeted by the property manager Andrea who was very friendly. Only drawback on the facility is a massive low hanging branch that obstructs the road going to the two back rows of units. It scrapes my normal sized truck and our moving company that moved us in had to plow through from their windshield all the way up over the back of the truck.
Andrea was fabulous at the Ellisville store.
Already told you never have I been there pay attention your probably missing a lot
Andrea was awesome!
Awesome service, Andrea! Thanks for helping my family 😊
Andrea ,the manager is wonderful! I moved due to covid and not being able to pay my rent. I finally get all my stuff in in February and they increased after only 5 month by $34.00 per month. That caused a burden on an already hardship. Andrea submitted a request to hold for 3 months and it was denied by corporate. I have researched . The rates were very competitive for the area. I must have gotten in on a deal. they have since agreed to work with me in my time of need. They have made me a customer for life. Thanks
Andrea is always pleasant and a help! My stuff is good here!
Great customer service from andrea today!!!
Really affordable
Great prices and the staff are friendly and helpful
Easy rental. Walked in, Andrea had what I needed, walked me through the process, and done. Highly recommend.
Moving is the worst. But everyone has been so helpful and friendly from the very beginning. Joel was super helpful on moving day, respectful of my time and money; he made it smooth, easy and straightforward. I would highly recommend
Not temperature moderated but it is cheaper than Cube Smart. I just called, they are not selling boxes which is a big minus. That is one of the services you expect a storage company to provide.
Great storage place ! Great price and amazing customer service and hospitality! Will definitely use again and again
Great place
Friendly and efficient
Quick and easy check-in process, was able to reserve online. Joel helped me get started and I’ve had a great experience so far!
Andrea was very attentive and helpful. Clean and easy to access everything. We had a great experience and would use again if we ever have the need :)
Went in to learn about different options, they were very friendly and helpful.
Andrea was great. She is a true asset to your company.
Andrea is very professional and very helpful.
It's hard to imagine being extremely excited about self-storage, but I just can't believe how awesome this was! Andrea came out to help us while we were trying to decide what to do with our current storage. Our plan was to cancel our storage and empty it out. But Andrea went through options with us, helped us identify another unit that saved us money, and walked us through the whole process quickly! With her help we went from being completely lost and frustrated to clearing out a 15x10 storage unit that we'd had for 6 years and resizing to save money in the span of 3 hours! I just can't explain the feeling when we woke up the next day! AMAZING!
Andrea was really helpful!
Very good experience while changing residences. Andrea and team were courteous and helpful
Conveniently located. Helpful staff. Clean, secure storage spaces...
Joel was really helpful with everything and was very polite.
Came in for a rental and Joel gave me a tour. While taking a look at the differnt units available my first impression was how clean the property was and how kind and eager to help he was.
I've been moving at that is stressful enough and when there is turmoil its worse. Casey at this location helped me make the day I started to move so much better. She was helpful and talked to me with respect. She went and got me a cart to help me and my daughter move stuff. She was very forthcoming in making sure I had everything I needed and that the space was good for me. She put my mind at ease. My space felt secure and was clean. Thank you Casey for getting me through a rotten day.
This is a friendly professional operation. Andrea the property manager is friendly, proactive and an asset to the company! She runs a clean tight ship!
Andrea is terrific, called us on a possible issue! Thanks
Casey was super helpful. Really appreciate the time she took to assist me and she really cares about my things. Great, great service.
Casey was very helpful
Andrea was helpful with finding the boxes I needed.
Andrea was great and provided amazing customer service.
Easy to set up. Storage unit clean.
Casey and Andrea made everything quick and easy.
Great experience. Easy rental, easy access and great owner. Definitely recommend this location.
Andrea was great and I had no issues with the space. They had a promotion going on for buy one month, get one free when I joined. I’d go back if I needed a storage unit in that area.
Dont use this place they are terrible broke my couch after cutting my lock off all because I was a few weeks behind on my payment then the left it unlocked for a few days after the fact
Andrea was helpful, efficient, and great service.
Andrea is super helpful and accomodating!
Casey’s great, wonderful experience with this company.
15 storage lockers, including mine, were robbed about month ago. There are no cameras or security on site. Received no apology or assistance. Driveways need repair. Expensive rentals. Poor customer service.
I've had a storage for a little over 3 years and everyone I've come in contact with have been great! Andrea is ALWAYS so pleasant and helpful and makes sure things run smoothly whenever I'm at the site visiting! I really love the way she handles herself when she has a few customers in at the same time! She treats each one of us as if we were the #1 customer above all! Regardless of the number of questions, clarifications, or whatever it is, she takes her time to make sure we understand everything we need to. Thank you Andrea for your professionalism, kindness and patience! Definitely would recommend this location for anyone seeking to store their precious items!
Excellent storage option 👍
Best employee ever. Casey deserves 2 raises. Could not have made my life better. 500 gold stars!
Andrea was there the day my boyfriend and I got our storage unit. She was very informative and helpful. She was able to answer all questions we had. The unit we got was the one we had made reservations for. Andrea called us right away to set up a time to come see the unit.
The reviews for this location are on the spot. Andrea was very thorough!
Casey was awesome. Very polite and very informative.
Andrea was extremely helpful setting up my storage unit. Pricing much better than other companies close by.
Andrea is great to work with, and her facility is wonderful. Easily accessible, clean, and well maintained. Only good things to say about Andrea and this Public Storage location!
I had an amazing experience at this location. Both Glen and Andrea did a phenomenal job making sure I was taken care of when I needed to rent a storage space. They were friendly, courteous, professional, and explained the procedure well. Andrea went above and beyond to ensure the checkout process went smoothly. I highly recommend this Public Storage location.
Excellent and flexible service! Prompt returned phone calls about questions. Very appreciated!
Friendly staff and secure storage site. Property is always well maintained.
Andrea was a huge help when I switched to a smaller unit. She made the tradition very easy and was more than willing to give any extra help.
Store has friendly staff that always takes care of me!
Andrea was extremely helpful! Patient, kind, and very professional. A very pleasurable business experience. I highly recommend doing business with her and at this location.
Andrea was there the day I got my storage unit. She was able to get me a bigger unit as the one I had reserved was not going to be big enough. She was also there on the day I closed out of my storage unit. Andrea also did an excellent job on making sure to suggest different products in the office. I ended up getting a couple items as I knew I needed them.
Andrea was very thorough in explaining all aspects of renting a storage unit. She was very professional.
Great place, friendly and efficient.
Andrea was very helpful! She made sure I had all the supplies I need for packing & for the storage unit itself.
Glen was very helpful upon checking in! Clean property
Great place!
Very easy to tell that cleanliness is of high priority here. Clean and quick process with outstanding customer service
Nice clean and safe area.... the Manager was really nice lady... she showed us everything....
Fantastic service from Janice. She's thorough, professional and very nice! Patiently walks you through the process. We'll be recommending this storage site. Thanks, Janice.
Don't trust.
Had a great experience here. Brian was very helpful. He went above and beyond. Great customer service.
Great management, clean, efficient units. Check-in and out was a breeze.
Bryan has been so incredibly helpful. I have had to move units and then get a second one due to my changing situation and he has been nothing but patient and kind. Really appreciate his great customer service.
Bryan is hands down the most helpful and kind employee. Could not have asked for better customer service.
Bryan at Public Storage is fabulous! My husband and I moved from a 2,600 sq ft house into a 900 sq ft loft and vastly underestimated how much storage space we needed, and Bryan helped us upgrade our space quickly and easily! Excellent customer service!
Bryan was super helpful and nice.
Security is great place is clean the only complaint I would have it’s very hot in the buildings no ac and no lights in the units
Staff was great, very friendly and made my experience at this facility one to remember.
Awesome customer service!!!!
Thanks to the team to pointing me in the right direction with finding the best storage that for my needs.
Chris has been amazing. He always tries to remind me of payment so I can eliminate late fees. Thanks Chris your the best.
Janice and Chris were exceptionally professional, friendly and helpful. They had exactly the right size unit I needed and made the entire process very enjoyable.
Chris is awesome! Staff is always very helpful and nice.
Chris was great to work with.
Chris was very helpful, answered all of our questions and a pleasure to work with.
Property was very well kept and I had very good service!!
Chris and Dan were amazing!!.. So happy and thankful to see their willingness to help me out and to also go the extra mile with me on all my moving and storage needs!.. Thanks again guys! You have been such a tremendous blessing and keep it the good work and excellence in your hearts!.. May God bless you all at your business and location here and remember your kindness!.. . Would highly recommend you also to others in all their storage needs!..
The property manager Chris was very helpful, friendly, and knowledgeable. Great service and he allowed me to choose the unit that fit our family’s need. Thank you!
Bryan went above and beyond to ensure my problem was resolved! He was empathetic, courteous, professional, and assured my total satisfaction!! Employees like Bryan are way I’ve been a customer for so long.
Chris is making my sister's stay wonderful, very friendly. Always works with her on getting payments set up when she is short on money. Love this place. Recommend this place
I was a customer of this facility for 13 years, renting two 10 x 20 units for the majority of that time. Public Storage is a horrible organization to do business with and one with whom I will never do business again. They don't invest in their property, roadways are poorly maintained and dirty, unit entries constantly dirty and ends up blowing into your unit, and fire extinguisher boxes are broken and in disrepair. The employees have been nice, but completely unempowered to do anything for you and hate their employer. Public Storage continued to increase my rates at every opportunity. Every other company I've been associated with finds ways to take care of their long-term customers, but not Public Storage... they treat new customers very well to entice them to move in, but once you're in, they only seem to take advantage... there is no such thing as a loyalty program here. In telling people about my experience here, I've not run into a single person who has anything positive to share about their experience with Public Storage. Again... I'll never do business with them again. I spent a month cleaning out my two 10x20 units and secured a 10x30 unit at another provider who has turned out to be terrific to do business with. My two cents would be to avoid this provider like the plague!!
Chris K. The manager at this location really took great care of me! There was a hiccup with a bill and he not only resolved the issue in a timely fashion he actually went the extra mile to make sure I was happy and well cared for during the resolution process! Thank Chris!
I’ve been in contact with Chris for a few weeks now. Just moved from Idaho and he made the transition insanely easy. I appreciate all the help through email and phone. I highly recommend this location.
Great service and rates! The storage areas are clean, secure, and accessible. We rented a 5x10 and a 10x20. The 5x10 was inside. We had no issues with access. There is a flatbed cart on site you can use, but if someone else has it you may be out of luck. Lights are on timers and ventilation inside is fair. Even in June/July 2017 the temperature inside was 10-15 degrees less than outside with just roof vents. You can bring your own lock, but the one you can buy from them works and it very robust. Out 5x10 indoor unit had no light in the unit, but the hall lighting was sufficient. The 10x20 we also had was outside and had a large rollup door. These units have a light in them and you can drive up to them. Great for larger items and super easy to access. We had no issues with rainwater getting in. Management worked well with us on closeout. We cleaned up the unit, walked up to the office, and were able to close everything out within a hour. Note that you do NOT get rates prorated back to you. So if you just paid for a month and you are a week in, you will not get those 3 weeks back. This is explained going in, but worth putting here as not all remember that at the end.
Worst place in the world everyone I spoke with after the first day that I started was ignorant and had an attitude with me when o ask questions. How can you can a business with such rise employees. I'm so done with this place.
Chris and Cindy were very helpful!! I downsized from a 10X20 to a 10X10 and I was please with the rate and the money I'll save.
Chris made our storage rental experience so easy! He took the time to explain all our rental options and help us make the very best selection for our fit. He is an outstanding employee and we will definitely be using this facility again. Highly recommend this location!
Chris was extremely informative, helpful, friendly, professional and provided me with an excellent level of service. 5 stars!
I'm incredibly unhappy with Public Storage. The price listed online is NOT what you will be paying when you rent a unit. Unfortunately, you HAVE to purchase insurance from them every month ($11 extra every month for me), and when you first start to rent, you have to purchase a lock they sell. The lock is available from a box store for around $7-8, but they will charge you $20 for the same thing. Recently, I received news that my rent will be going from $162/month to $189. They only gave me 30 days of notice. I've been with them for a while, but I plan on leaving as soon as I can make other arrangements. Being nickled and dimed by a business is one of my biggest pet-peeves. Public Storage has hidden fees. They price gouge with outrageous mark-ups on their locks. Lastly, they will drastically increase rent with the legally minimum amount of time required to notify tenants. Look elsewhere for storage. You've been warned...
Cris did a great job and explained everything well.
Stacy and Chris were great today. they had a lot going on and still had smiles on ther
Stacy and Chris were absolutely fantastic. Kept a positive attitude in a busy time, very helpful
Chris, the property manager, definitely A++
Chris was very helpful and made sure we got the right size unit for our needs.
Chris is great at what he does, always helping out even if he's off the clock.
Chris is Awesome and very helpful...I have to admit the girls in the office are a pain in the ass...my dad past away in Oct and they had nothing better to do than call me every other day pushing me to bring the 7 different for putting it in my name...Thank God for Chris only person that really help...Give Him a raise Great Guy!!!
Professional service, clean location. Would use again.
Chris K has been awesome from start to finish, especially when I was in a bind. Thanks so much!
Chris was very helpful and did a great job.
Chris helped out quite a bit, went above & beyond!
Chris was very helpful and friendly!
Professional service. Came in to rent a unit with my dad, we weren't sure what size we needed. Chris showed us a couple sizes and asked us questions on what we were storing. Chris got us a bigger unit than what we reserved and the unit I'm sure will work out great.
Just rented a 10x30 for a great price! Chris was super helpful & easy to work with!
Great service by Chris. Very clean facility.
Stacy and maryann was great today when I stopped by the office to make a payment!!
Stacey was great today with my services
Nice facility and was guided on a thorough walk thru by Chris, he was very nice and professional!
Chris have great service and helped me find a unit right for my belongings.
The staff is super nice and helpful!
Super easy process. Chris is extremely helpful & clear with explanations. Thanks!!
I would stay away from this individual storage facility until they hire more competent employees. I rented a storage unit on August 27th and took advantage of their "$1 first months rent" I reserved it online, which gave me a total of the $1 plus admin fees. Chris reached out to me and confirmed my reservation and the price. However, when I showed up to pay for the unit and get it all set up I dealt with a different employee, Maryanne, I was bombarded with "you have to purchase insurance, you have to purchase(not use then return) the lock, and you have to purchase the moisture chemical to keep moisture out". Surprisingly the total online and the total Chris gave me TRIPLED! A couple days later...against my own gut feeling I rented a second unit at full price. Fast forward 1 1/2 - 2 weeks....the second unit I cleaned out and no longer needed, i forgot to lock it and that's when I got a call from Maryanne. She explained to me that she needed to vacate the unit if I was done with it. I the. Informed her that that is fine as long as I get a refund for the remainder of my unused rent. She said that I would but she couldn't tell me what it was and that I needed to contact customer service. I told her NOT to vacate my unit until I confirm my refund. When I called customer service I was told that they can not refund anything because Maryanne has already vacated the unit....against me telling her not to. They then told me that they do not reimburse for unused time. At this point because of what Maryanne did, I was told I would need to deal with the district manager. When I spoke to the DM, I was great full that he resolved everything and he gave me a full refund for the unit, the DM was great!!! Now, fast forward another week back to my first unit, the "$1" unit....I went to go and get a few things from this unit after office hours...to my suprise there was another lock on my unit. A red lock. So I called customer service and was told there was an unpaid balance due so they locked it. Now remember, I have not even used a full month yet. I asked what the balance was for? They said it was my September payment. So, to break this down for you...I rented this unit Aug 27th and PAID FOR A FULL MONTH, they then locked the unit around 2 weeks later for not paying for September. From what I understood....their rent is due the first of the month for the preceding 30 days, and because I started Aug 27th it went to Sept 27th and then there would be a few days of September left that would be pro rated. Which I get. However, I am completely baffled at the fact that a week before I noticed the lock that Maryanne herself called and left me a voicemail as a "courtosey reminder" that my bill would be due September 27th...making no mention what so ever of any lock, or issues with the unit or bill!!! And the fact that they technically locked me out of my unit during a period that I have technically already PAID FOR! After returning the next day to speak with someone the employee there seemed to give zero cares about the issue, at times interrupting me, and not wanting to listen. He finally apologized for the issue stating it was their fault and done inadvertently. Not to mention he embarrassment of being there trying to unlock my unit while other customers where around and we're trying to figure out why a red lock or "pay your bill" lock was on our unit when it never should have been. All in all these employees are the worst. As they obviously has an issue with proper communication. Chris could have been upfront about the pricing instead of telling me all I would owe was a $1 and the admin fees when I ended up paying over $60....and the last gentleman I dealt with to unlock my unit could learn to care a little more when you make a mistake as big as keeping my family and me away from our personal belongings during paid for time. Lastly how is it even legal or good business practice at the least to charge somebody for a months rent, then vacate them sooner so you can rent it to another customer to double up your rent???
Mary Anne sucks at her job. Facility is crapoy and overpriced, and this dare i say woman, is so ill informed that she cant even communicate with her own customer service to verify payment. I have recieved nonpayment calls for two weeks when the unit was paid for weeeks sgo! Then the shrew hung up on me without resolving the problem. Problem is YOU SUCK AT YOUR JOB. I DONT RECOMMENT THIS PLACE. MARY ANNE IS AN ILLINFORMED OLD BAG OF DUST. GO SOMEWHERE ELSE!
Friendly Staff! Always able to help me with questions. Most of all easy to talk to.
MaryAnn is very friendly and helpful. I ordered my storage unit online and all of the paperwork was ready for me when I arrived. It was quick and easy. I definitely recommend this location!
MaryAnn's the greatest! Great place!
Chris and Maryann were very pleasant and professional. I would highly recommend this facility for storage.
Awesome self storage facility. The best in town. Wow, they treated me so good. Thanks to the Property Manger, Mr Chris. He is the best.
They were very professional, even when I needed a second storage at the last minute. It's clean, just love the environment!
I just purchased a unit w/ Chris at this location and he was absolutely wonderful! He helped me find the right sized unit and a few extra things for the unit and to make my move a little easier!
These guys are crooks. They give you a rental price that then magically increases after a month or two. I started at $48 a month. After about a year my June bill was $106. Bait and switch. Don't rent from them and if you do read the contract and know you will get screwed.
Great service, great location. Would recommend!
Chris was very helpful. Quick and easy process, answered all questions I had completely.
This is a Great location Bob the manager made it a Quick and Seamless stay!! I Highly recommend here
Bob made my stay at Public Storage Exellent!! I recommend this location to anyone in need of storage!!! Thx again Bob
Bob is awesome!! I highly recommend this place.
Chris at the Barrett Station location was so friendly and patient!
Bob and Chris were both very helpful. Good experience with Public Storage!
Bob and Chris were great! They made it simple and easy and they were very helpful!
Bob is always Extremely helpful I Always recommend this location!!!
Justyn was very helpful. Quick & easy !
Bob was Awesome made my moving transition a Breeze!! I Highly recommend this location!!!
Great customer service from Tabitha and Bob.
Awesome service Tabitha and Bob are great especially in our time of need with flooding thanks guys
Bob made my move out quick and painless answered all my questions! I'd recommend this location to anyone!!
Cieara was a great help. She got me the unit I needed and was in and out in less than 20 minutes.
Cieara was absolutely wonderful! Due to a personal situation, I had special circumstances. Cieara went above and beyond to offer solutions and came thru for me! Excellent customer service experience! As a professional in training design and delivery of customer service, I was impressed.
Sera and tabatha are the nicest People and are very good at there job very helpfull
Ciera and Tabitha were super informative and helpful. They made Public Storage an easy choice.
Cieara was fantastic. Everything went quickly and she saved me a ton of money. Thank you for being awesome.
When I went into the valley park public storage to pay my fees I was welcomed by Cieara with a big smile on her face she was very nice and really helped me out and made my visit well worth while
Ceiara was awesome and very, very helpful! This girl needs a raise!!!
The staff are very nice and extremely helpful!! Especially Cieara!!!
Tabitha was very nice and helpful in locating a storage locker that suits my needs.
Property very clean. Location is handy and secure. Cieara the manager is friendly and always very helpful.
Facility is clean and well kept, prices are reasonable, and customer service is awesome, thanks cieara
Cieara is great she is always friendly and answers all of my questions. Always a great experience with her . thanks!
This facility refuses to accept responsibility for a burst water pipe on their premises that caused thousands of dollars to my stored property. If it were an act of God, a weather event, etc perhaps I could understand but a burst water pipe? I am suing them in court over this, court date is Nov 10th. Can't wait!
cieara was very pleasant and she answerd all my questions she is also very knowledgeable about her job thanks cieara!!
To whom this may concern, cieara has totally made my experience at public storage a great one. She has been very helpful. She is the most friendliest person I have dealt with. Thank you!
They have been extremely helpful in getting us what we need and walking us through the storage process while we are moving! Cieara has been so kind and helpful in getting us everything we need!
Recently started renting here. Ciara was very kind and courteous.
cieara was very helpful and professional and answered any questions I had for her. I highly recommend this facility.. thanks cieara!
Glen was awesome and helpful! Will recommend
Ciara was very helpful with my experience. Facility was clean and I felt comfortable leaving my belongings here. Great experience.
Cieara was very helpful and friendly she answered all my questions!
Cieara was great at setting up my account - friendly and efficient - could not ask for more! So far the property seems well maintained and better than average as compared to others I have used.
Ciara was very helpful and nice. Provided great details and showed me around. The prices beat most of the other competitors. Easy in and out access.
The facility was very clean and ciara showed me great customer service. I was highly pleased with my visit.
Cieara helped me to select the right size storage for my needs. She made the whole rental process very easy and convenient, and even recommended that I cover my mattress and box spring while it is stored. The storage facility is clean and well maintained. I would not hesitate to recommend it to friends and family.
Thanks Cieara for making it painless. You did a great job and I appreciate all you did for me!
Cieara was very friendly and helpful. She took the time to ask what I was putting in my unit to make sure I was getting the right size for what I needed to store. The facility was clean and well set up. This is the second time I've rented through this Public Storage and I was even more impressed with the service this time around.
Cierra was very professional and friendly
The property was nice and clean. The Property manager was very kind and informative, would def recommend this place
The property is immaculate. The staff is always extremely friendly. We have utilized this property three times in the past and the professionalism has always been bar none. We had a minor maintenance issue last month with the facility and it was promptly addressed and resolved/repaired by the area Manager. I highly recommend this facility.
great service!
i went to this location to check on comparing prices and units with another storage company. I was very pleased with the service that I received at public storage. The girl who helped me, her name I believe was Sierra, was friendly and very knowledgeable about the products and services that you provide. Thank you for making it an easy decision as to which storage company I will use.
Cieara helped me out today and was super fast! Got me in and out quickly so I could immediately start storing my belongings
Marie was awesome very highly recommend the place
We had the very best experience reserving our storage space. Cieara could not have been more helpful and kind to us. We thank her. She was very efficient.
The best service ever. Don was very informative.
I have been with public storage for a while and it was such a great experience dealing with this company. I felt comfortable keeping my valuable things in a public storage unit. I have just vacated my public storage unit at the valley park location and I called earlier this week to do so and talked with Don he was so nice and helpful. With the great customer service that Don provided for me both on the phone and in person made me feel like I can come back at any time.
Don has always been helpful, and every time I come in I leave laughing. He definitely needs a raise. Thank you so much Don!
Don was very funny and made this a fun experience for me and my mom. He deserves a big fat raise :)
Don was nice and kind.he did a great job handling my account.
Don is great very nice very knowledgable - a big help to psa - I am a stock hldr too Brian is a good guy too
Spoke to Don and he helped me out with my lock. Even during his lunch break! Thank you!
Don was very helpful and deserves raise!
Had a great deal on boxes. Don set me up. Thanks much.
Don at the front desk was very helpful and friendly.
Don was so VERY helpful!
Don was great l if I evee I need stotage I dedinitely will be coming vackllllllllll) lll)
Don is so nice abs polite, he should definitely get a bonus and I will continue business with him and public storage.
Don gave a great experience.. really profeesional.
Great overall experience with Cieara.
I went in the other day looking at storage for my goods and I went in there just looking for prices and I left laughing and having a good time. Don showed 2 units, explained prorates and told me how to pack and showed me some supplies. Luckily I get store my stuff in my dads shed, but at least I know who to go to and know that storing is goin to breeze. Thanks Don!
Don was amazing and helped me quickly!
Wow Don is amazingly nice and he listened to my story about my car accident. If all managers are like Don no wonder public storage stays on top. Thanks Don!!
Don is fantastic! Got in and out without a problem.
facility is always clean. Don gave me quick service and answered all my questions about moving when the time comes as well as gave me his contact number and hours I could reach him with any further questions. I highly recommend this location to anyone looking!
Don gave excellent service. This man definitely deserves a raisw. Thanks Public Storage
Don did an excellent job showing me a few different units. Great experience.
My experience at this location was fantastic. ..The property manager there was great and I'll continue to do business there....
Don made the process quick and easy!
Don was very helpful and professional. I recommend this location.
Have been doing business with property for years and have always had great service.
Don was very helpful and informative. He showed us the unit we wanted and answered all of our questions courteously and professionally. He should definitely get a large raise.
Don was very helpful and courteous.
Don has been very helpful in servicing my account. Helpful and always accommodating.
I went to see about renting a storage the facility was closed but Don let me in after hours and was more than happy to answer all my questions and make me a reservation he was extremely professional and more than kind I would recommend this location to anyone I had a wonderful experience
Don is awesome! He was very helpful with all matters and especially with autopay!
Donald and Tatyana are great! They work all hours and answer all of my crazy questions. Big fan!
Donald was extremely helpful and clearly explained everything we signed and showed us the unit, etc...great job...thanks
My girlfriend and I needed some assistance with our packaging and Brad was more than helpful in giving us a hand and making sure we had everything we needed. Public storage was such a good experience compared to most facilities! I'd be glad to recommend them to my friends.
Brad was very helpful and professional!
Don was very helpful and knowledgeable. He was very pleasant to work with. The facility is clean and well kept.
Don was a great help!! Highly recommend this place to anyone in need of storage!
Although we were not able to use this location for our storage due to location we found that of all the Public Storage locations we contacted this one was by far the best as far as service is concerned. A wonderful young woman by the name of Tatiana went beyond the call of duty to help us locate and reserve storage space nearer to where area we needed. She was cheerful, knowledgeable and helpful.
I had a very positive experience here. Cassia was very helpful and the premises were well kept. I would recommend this to anyone looking for storage.
Tatiana was extremely pleasant, answered all of my questions and the units were clean. I see myself returning.
Quick and easy encounter. Tatiana was polite and very helpful.
Great experience, and very happy with my unit. Good customer service. Tatyana helped me quickly and courteously.