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Address

831 Meramec Station Road
Valley Park, MO 63088

Full Service Kiosk Available

Phone

636-556-0846

636-556-0846

800-688-8057

800-688-8057

Property Open

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Climate Control Storage
  • Car Storage
  • Small, Medium & Large Storage Units
  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site

Phone

636-556-0846

636-556-0846

800-688-8057

800-688-8057

Property Open

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Climate Control Storage
  • Car Storage
  • Small, Medium & Large Storage Units
  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site
Close Location Details View Location Details
Reserve TodayMonth-to-Month Rent, No obligations
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    5'x5'
    Online only price
    $ 28/mo
    Online only price
    $1 first month rent
    Small 5'x5'
    • Inside unit
    • 1st Floor
    $ 28/mo $37
    Online only price
    S A L E
    $1 first month rent

    No Obligation

  • Save Impression

    5'x10'
    Online only price
    $ 44/mo
    Online only price
    Small 5'x10'
    • Inside unit
    • 1st Floor
    $ 44/mo $59
    Online only price
    Hurry!
    Limited availability

    No Obligation

  • New

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  • Save Impression

    10'x10'
    Online only price
    $ 78/mo
    Online only price
    $1 first month rent
    Medium 10'x10'
    • Inside unit
    • 1st Floor
    $ 78/mo $104
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    10'x10'
    Online only price
    $ 107/mo
    Online only price
    50% off first month rent
    Medium 10'x10'
    • Outside unit
    • Drive-up access
    $ 107/mo $142
    Online only price
    50% off first month rent

    No Obligation

  • Save Impression

    10'x15'
    Online only price
    $ 110/mo
    Online only price
    50% off first month rent
    Large 10'x15'
    • Outside unit
    • Drive-up access
    $ 110/mo $147
    Online only price
    50% off first month rent

    No Obligation

  • Save Impression

    10'x20'
    Online only price
    $ 178/mo
    Online only price
    Large 10'x20'
    • Outside unit
    • Drive-up access
    $ 178/mo $237
    Online only price
    1 unit left!
    Limited availability

    No Obligation

Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.

At Public Storage, You'll Always Find...

  • Keypad Access
  • Friendly Staff
  • Month-to-Month Rent
  • Moving Supplies Available
  • Free Parking
  • Well-Lit Facilities

Reviews ( 269)

December 10, 2023
Google Public Storage Bob S
This is my second time using Public Storage at this location and they do not disappoint. My units were ready on the day I requested. When a unit was no longer needed, the local staff (Sammy) vacated it for me without delay. I appreciate the security and quality of this storage facility. Sammy was particularly helpful in addressing a minor gate access issue that he fixed on the spot. Whenever I need temporary storage, I will rent it here.
December 9, 2023
Google Public Storage Bryan Lovering
Thank you Sam for all your help!!
November 21, 2023
Google Public Storage Chris Brown
November 15, 2023
Google Public Storage Laura Holland
Safe and well run but they raise rates randomly within the first few months of renting with a contract.
November 13, 2023
Google Public Storage L c
First time at valley park public storage my first impression very clean and secure and Kiosk very helpful.
October 30, 2023
Google Public Storage brittny hinderer
October 27, 2023
Google Public Storage Jerry Smith
October 20, 2023
Google Public Storage Drew Schulte
Proceed with caution. Promotional rates are subject to change at any time. If you rent a unit at the discounted price, it could change the following month. They do not lock that rate in for any period of time. I was a customer, I got a promotional rate, 2 months later it went back to full price. DO NOT rent off the promotional price, they will change your price right after you are a customer. If you call and talk to them, they will verify that the prices can change monthly, its set by corporate and there is nothing the local facility can do. Proceed with caution.
August 29, 2023
Google Public Storage gregory kramer
Clean area Polite staff Great overall experience....if they have any extra room
August 18, 2023
Google Public Storage Jane JENNEMANN
July 11, 2023
Google Public Storage Trinity Saettele
Very quick and courteous! Excellent customer service. I would definitely recommend them!!
June 13, 2023
Google Public Storage Kristin Bogaart
Easy to rent and get started!
May 19, 2023
Google Public Storage alex ray
Sam was incredibly helpful getting access to my unit!
May 5, 2023
Google Public Storage Steven Hollingsworth
Sam was very helpful and answered my questions. Top A+ service
April 28, 2023
Google Public Storage Teresa Jones (Potternerdmom)
Thanks Sam!
April 27, 2023
Google Public Storage Matthew Ferris
Sam was awesome
April 18, 2023
Google Public Storage Erika Bredee
Sam was beyond amazing and helped us out so much! He even called us to let us know our storage had not been properly locked and was looking out for our property. Thanks so much Sam!!!
January 9, 2023
Google Public Storage Jacob Ottinger
Tried the online rate/price, wouldn't work. They guaranteed I could still have the space for online price. After moving in they denied the online price they guaranteed.
December 27, 2022
Google Public Storage Nik I
Worst customer service ever.
December 8, 2022
Google Public Storage Kristina King
Thanks for all your help Sam!!
November 1, 2022
Google Public Storage James Shanley
Absolutely the worst experience I've had with a business. DO NOT RENT FROM HERE THEY ARE THIEVES. I rented a unit on 10/30 using the self service Kiosk. Ne t day after moving my mother out of her home into a nursing home the code that worked the day before would mot open the gate. Called the phone number and was told I would have to wait till the next day (it was 8pm) because they couldn't find my account even though I had the account number, email and phone number it was under. So I'm stuck with a uhaul full of stuff and mo where to go. Try to call all day and keep getting the run around saying calm this number, 15x. Horrible place that stole $160 from me
October 10, 2022
Google Public Storage K Mcg (ManchesterMo)
Poor public service. Unable to contact anybody about changes to my account or my unit. Automated services fall short of providing any service.
September 8, 2022
Google Public Storage Samantha Clark
Under new management with outdated ridiculous fees. Only pay with credit card. They will take 5 days to process your payment otherwise. Whats 140+ 112 for a monthly and I was told rents going up to 202 a month. I will no longer utilize Public Storage. Upoer management needs to make better revisions.
August 1, 2022
Google Public Storage George Votruba
I was very pleased to work with Christine at the Meramec Valley location. She was helpful and true to her word. I will use this location again in the future!!😀
July 27, 2022
Google Public Storage steven johnson
This is the best public storage I ever went to Candy was very informative. I was looking for one close and she was accommodating every kind of way I never met a property manager it was so much excitement about renting a storage. it was great thank you. She asked me what my needs are what I was going to be doing and she accommodated me five stars .
July 4, 2022
Google Public Storage Eric Hartman
Your representative, Candy was so very friendly, helpful and she actually called me back!!! I'm 100% happy with the transaction. Thanks and please promote her.
June 3, 2022
Google Public Storage Bryan Cox
Easy online process. Never a need to go into the office. Gate pass is easy and the untis are clean, ready to move in. Even has a new lock for the door.
May 31, 2022
Google Public Storage David Pollard
Small 5X5 unit. Started at $36 per month but every 6 months they raise the rates by 25%. The latest increase was to $88...for a 5X5...crazy. i will have my stuff out by the weekend.
April 27, 2022
Google Public Storage BRANDON VOELKERDING
I recently switched to a bigger storage unit within this location and the manager was very helpful with all my needs. Would definitely recommend valley park location.
April 6, 2022
Google Public Storage Travis Ponstingl
I would never use public storage an i will not recommend to other people at all they will auction off your stuff in a heartbeat when u have someone in the office that don't communicate with others staffer bout payments yeah my best friend was behind his payments at least he trys too catch up an pay for the storage unit before yall did what yall did auction off his stuff he's job wasn't paying him alot of money because he was homeless an living in motel all because he didn't want his own kid sleeping outside in the streets he was living off whatever his job paid him i understand we have too meet the deadline of the payments still yall shouldn't auction off his stuff at all
March 25, 2022
Google Public Storage James Moranville
Andris did a great job for me!
March 3, 2022
Google Public Storage Steve Hackman
Thank you to Andrea for all her help!!
February 20, 2022
Google Public Storage Tracy Lato
Very helpful and professional. Gave us the most affordable option.
January 11, 2022
Google Public Storage Ruth Drake
Very EXPENSIVE
January 8, 2022
Google Public Storage john donohue
October 22, 2021
Google Public Storage Jane Schmidt
Andrea gave me excellent service and was very good at explaining everything.
July 9, 2021
Google Public Storage Chris Emanuel
Recently moved into a 10x20 and was quickly greeted by the property manager Andrea who was very friendly. Only drawback on the facility is a massive low hanging branch that obstructs the road going to the two back rows of units. It scrapes my normal sized truck and our moving company that moved us in had to plow through from their windshield all the way up over the back of the truck.
July 2, 2021
Google Public Storage tbs993
Andrea was fabulous at the Ellisville store.
June 12, 2021
Google Public Storage L Mestres
June 12, 2021
Google Public Storage Ron Peeples
Already told you never have I been there pay attention your probably missing a lot
May 16, 2021
Google Public Storage Derrick Cato
Andrea was awesome!
May 7, 2021
Google Public Storage Elizabeth Reich
Awesome service, Andrea! Thanks for helping my family 😊
April 13, 2021
Google Public Storage Marybeth Caldwell
Andrea ,the manager is wonderful! I moved due to covid and not being able to pay my rent. I finally get all my stuff in in February and they increased after only 5 month by $34.00 per month. That caused a burden on an already hardship. Andrea submitted a request to hold for 3 months and it was denied by corporate. I have researched . The rates were very competitive for the area. I must have gotten in on a deal. they have since agreed to work with me in my time of need. They have made me a customer for life. Thanks
February 3, 2021
Google Public Storage Herbert Carpenter
October 3, 2020
Google Public Storage Kerri Dorsey
Andrea is always pleasant and a help! My stuff is good here!
October 3, 2020
Google Public Storage Kathy Schleuter
Great customer service from andrea today!!!
August 18, 2020
Google Public Storage Enis Pasevic
Really affordable
August 15, 2020
Google Public Storage Tricia Maher
Great prices and the staff are friendly and helpful
July 2, 2020
Google Public Storage Cottage Farm
Easy rental. Walked in, Andrea had what I needed, walked me through the process, and done. Highly recommend.
May 28, 2020
Google Public Storage Headbozo Incharge
April 30, 2020
Google Public Storage Maggie “Maggie C” Compernolle
Moving is the worst. But everyone has been so helpful and friendly from the very beginning. Joel was super helpful on moving day, respectful of my time and money; he made it smooth, easy and straightforward. I would highly recommend
April 14, 2020
Google Public Storage Greg Papcun
Not temperature moderated but it is cheaper than Cube Smart. I just called, they are not selling boxes which is a big minus. That is one of the services you expect a storage company to provide.
March 27, 2020
Google Public Storage Brittany Henderson
Great storage place ! Great price and amazing customer service and hospitality! Will definitely use again and again
March 7, 2020
Google Public Storage Emma Wils-Plotz
March 6, 2020
Google Public Storage Laurie Cotton
Great place
February 16, 2020
Google Public Storage Janeece Burnett
Friendly and efficient
February 8, 2020
Google Public Storage Ryan Downs
Quick and easy check-in process, was able to reserve online. Joel helped me get started and I’ve had a great experience so far!
January 31, 2020
Google Public Storage Laura Handley
Andrea was very attentive and helpful. Clean and easy to access everything. We had a great experience and would use again if we ever have the need :)
January 13, 2020
Google Public Storage Danny Marco
Went in to learn about different options, they were very friendly and helpful.
January 9, 2020
Google Public Storage Spence Greenspahn
Andrea was great. She is a true asset to your company.
December 30, 2019
Google Public Storage Margaret Buyat
Andrea is very professional and very helpful.
December 30, 2019
Google Public Storage John Czarnecki
It's hard to imagine being extremely excited about self-storage, but I just can't believe how awesome this was! Andrea came out to help us while we were trying to decide what to do with our current storage. Our plan was to cancel our storage and empty it out. But Andrea went through options with us, helped us identify another unit that saved us money, and walked us through the whole process quickly! With her help we went from being completely lost and frustrated to clearing out a 15x10 storage unit that we'd had for 6 years and resizing to save money in the span of 3 hours! I just can't explain the feeling when we woke up the next day! AMAZING!
December 29, 2019
Google Public Storage Amanda Czarnecki
Andrea was really helpful!
December 27, 2019
Google Public Storage Ted Nilges
Very good experience while changing residences. Andrea and team were courteous and helpful
December 13, 2019
Google Public Storage Crash Gordon
Conveniently located. Helpful staff. Clean, secure storage spaces...
November 20, 2019
Google Public Storage RedHotDirks_96
Joel was really helpful with everything and was very polite.
November 19, 2019
Google Public Storage Cole Koenigsfeld
November 19, 2019
Google Public Storage Juhsaké
Came in for a rental and Joel gave me a tour. While taking a look at the differnt units available my first impression was how clean the property was and how kind and eager to help he was.
November 17, 2019
Google Public Storage Doug Wenkel
October 24, 2019
Google Public Storage mpfaffmann
I've been moving at that is stressful enough and when there is turmoil its worse. Casey at this location helped me make the day I started to move so much better. She was helpful and talked to me with respect. She went and got me a cart to help me and my daughter move stuff. She was very forthcoming in making sure I had everything I needed and that the space was good for me. She put my mind at ease. My space felt secure and was clean. Thank you Casey for getting me through a rotten day.
October 11, 2019
Google Public Storage Quentin Johnson
This is a friendly professional operation. Andrea the property manager is friendly, proactive and an asset to the company! She runs a clean tight ship!
October 9, 2019
Google Public Storage Richard Camp
Andrea is terrific, called us on a possible issue! Thanks
September 30, 2019
Google Public Storage Roger Niebruegge
Casey was super helpful. Really appreciate the time she took to assist me and she really cares about my things. Great, great service.
September 30, 2019
Google Public Storage Nick Winkle
Casey was very helpful
September 20, 2019
Google Public Storage Eric Long
Andrea was helpful with finding the boxes I needed.
September 20, 2019
Google Public Storage Nicholas Dahm
Andrea was great and provided amazing customer service.
September 8, 2019
Google Public Storage Eilien Ramirez
Easy to set up. Storage unit clean.
September 2, 2019
Google Public Storage John Rekart
Casey and Andrea made everything quick and easy.
August 2, 2019
Google Public Storage Kayla Caragher
Great experience. Easy rental, easy access and great owner. Definitely recommend this location.
August 2, 2019
Google Public Storage Joe Gutowski
Andrea was great and I had no issues with the space. They had a promotion going on for buy one month, get one free when I joined. I’d go back if I needed a storage unit in that area.
July 30, 2019
Google Public Storage Brian Mcgrath
Dont use this place they are terrible broke my couch after cutting my lock off all because I was a few weeks behind on my payment then the left it unlocked for a few days after the fact
July 28, 2019
Google Public Storage Casey Whitney
July 18, 2019
Google Public Storage Rich Sanning
Andrea was helpful, efficient, and great service.
June 27, 2019
Google Public Storage Gregory Ortega
Andrea is super helpful and accomodating!
June 23, 2019
Google Public Storage Kaitlin Kopp
Casey’s great, wonderful experience with this company.
June 20, 2019
Google Public Storage Jennie Ragland
15 storage lockers, including mine, were robbed about month ago. There are no cameras or security on site. Received no apology or assistance. Driveways need repair. Expensive rentals. Poor customer service.
June 5, 2019
Google Public Storage Christie Hess
I've had a storage for a little over 3 years and everyone I've come in contact with have been great! Andrea is ALWAYS so pleasant and helpful and makes sure things run smoothly whenever I'm at the site visiting! I really love the way she handles herself when she has a few customers in at the same time! She treats each one of us as if we were the #1 customer above all! Regardless of the number of questions, clarifications, or whatever it is, she takes her time to make sure we understand everything we need to. Thank you Andrea for your professionalism, kindness and patience! Definitely would recommend this location for anyone seeking to store their precious items!
May 17, 2019
Google Public Storage corneliusmccready
Excellent storage option 👍
May 13, 2019
Google Public Storage Todd Thayer
Best employee ever. Casey deserves 2 raises. Could not have made my life better. 500 gold stars!
May 10, 2019
Google Public Storage Missy Curtner
Andrea was there the day my boyfriend and I got our storage unit. She was very informative and helpful. She was able to answer all questions we had. The unit we got was the one we had made reservations for. Andrea called us right away to set up a time to come see the unit.
May 7, 2019
Google Public Storage Henry Chin
The reviews for this location are on the spot. Andrea was very thorough!
May 6, 2019
Google Public Storage Jamie Cheney
Casey was awesome. Very polite and very informative.
May 4, 2019
Google Public Storage Kathy Shelley
Andrea was extremely helpful setting up my storage unit. Pricing much better than other companies close by.
May 1, 2019
Google Public Storage Kyle Mayer
Andrea is great to work with, and her facility is wonderful. Easily accessible, clean, and well maintained. Only good things to say about Andrea and this Public Storage location!
April 25, 2019
Google Public Storage Carrie Santore
I had an amazing experience at this location. Both Glen and Andrea did a phenomenal job making sure I was taken care of when I needed to rent a storage space. They were friendly, courteous, professional, and explained the procedure well. Andrea went above and beyond to ensure the checkout process went smoothly. I highly recommend this Public Storage location.
April 5, 2019
Google Public Storage Daedra Smith
Excellent and flexible service! Prompt returned phone calls about questions. Very appreciated!
April 3, 2019
Google Public Storage Karman Crader
Friendly staff and secure storage site. Property is always well maintained.
March 27, 2019
Google Public Storage Phillip Fielding
Andrea was a huge help when I switched to a smaller unit. She made the tradition very easy and was more than willing to give any extra help.
March 24, 2019
Google Public Storage Diana Seigel
Store has friendly staff that always takes care of me!
March 24, 2019
Google Public Storage Ken Kosciulek
Andrea was extremely helpful! Patient, kind, and very professional. A very pleasurable business experience. I highly recommend doing business with her and at this location.
March 17, 2019
Google Public Storage Kimberly Gorman
Andrea was there the day I got my storage unit. She was able to get me a bigger unit as the one I had reserved was not going to be big enough. She was also there on the day I closed out of my storage unit. Andrea also did an excellent job on making sure to suggest different products in the office. I ended up getting a couple items as I knew I needed them.
February 23, 2019
Google Public Storage Michele Olson
Andrea was very thorough in explaining all aspects of renting a storage unit. She was very professional.
February 23, 2019
Google Public Storage David Smith
Great place, friendly and efficient.
February 21, 2019
Google Public Storage Amy Luedecker
Andrea was very helpful! She made sure I had all the supplies I need for packing & for the storage unit itself.
February 20, 2019
Google Public Storage patti s
Glen was very helpful upon checking in! Clean property
February 15, 2019
Google Public Storage Sarah Lowery
Great place!
January 20, 2019
Google Public Storage Andy Bernard
January 19, 2019
Google Public Storage Shannon Ochs
January 10, 2019
Google Public Storage Jack Bishop
December 28, 2018
Google Public Storage Dylan Carter
Very easy to tell that cleanliness is of high priority here. Clean and quick process with outstanding customer service
November 29, 2018
Google Public Storage Rick Andrews
Nice clean and safe area.... the Manager was really nice lady... she showed us everything....
November 21, 2018
Google Public Storage Donna Menown
Fantastic service from Janice. She's thorough, professional and very nice! Patiently walks you through the process. We'll be recommending this storage site. Thanks, Janice.
October 21, 2018
Google Public Storage Marnae m
Don't trust.
October 20, 2018
Google Public Storage Rachel Stinnett
Had a great experience here. Brian was very helpful. He went above and beyond. Great customer service.
September 22, 2018
Google Public Storage Josh Holland
Great management, clean, efficient units. Check-in and out was a breeze.
September 7, 2018
Google Public Storage Cheryl Greenley
Bryan has been so incredibly helpful. I have had to move units and then get a second one due to my changing situation and he has been nothing but patient and kind. Really appreciate his great customer service.
August 31, 2018
Google Public Storage Marie Marie
Bryan is hands down the most helpful and kind employee. Could not have asked for better customer service.
August 19, 2018
Google Public Storage Kimberly Henricks-Friedhoff
Bryan at Public Storage is fabulous! My husband and I moved from a 2,600 sq ft house into a 900 sq ft loft and vastly underestimated how much storage space we needed, and Bryan helped us upgrade our space quickly and easily! Excellent customer service!
August 5, 2018
Google Public Storage Amanda Gerdt
Bryan was super helpful and nice.
July 10, 2018
Public Storage Robin Rosenberg
Security is great place is clean the only complaint I would have it’s very hot in the buildings no ac and no lights in the units
June 30, 2018
Google Public Storage Trevor Locke
Staff was great, very friendly and made my experience at this facility one to remember.
June 30, 2018
Google Public Storage Kimberleigh Bender
Awesome customer service!!!!
June 30, 2018
Google Public Storage Jeff Jeff
Thanks to the team to pointing me in the right direction with finding the best storage that for my needs.
June 1, 2018
Google Public Storage Angela Price
Chris has been amazing. He always tries to remind me of payment so I can eliminate late fees. Thanks Chris your the best.
May 30, 2018
Google Public Storage Michael Middendorff
April 28, 2018
Google Public Storage Angelica Rose
Janice and Chris were exceptionally professional, friendly and helpful. They had exactly the right size unit I needed and made the entire process very enjoyable.
April 20, 2018
Google Public Storage Jami Hendrix
Chris is awesome! Staff is always very helpful and nice.
April 7, 2018
Google Public Storage Michele Hintz
Chris was great to work with.
April 1, 2018
Google Public Storage Kellie Farber
Chris was very helpful, answered all of our questions and a pleasure to work with.
March 27, 2018
Google Public Storage Caitlyn Locke
Property was very well kept and I had very good service!!
February 11, 2018
Google Public Storage Spradling Justin
Chris and Dan were amazing!!.. So happy and thankful to see their willingness to help me out and to also go the extra mile with me on all my moving and storage needs!.. Thanks again guys! You have been such a tremendous blessing and keep it the good work and excellence in your hearts!.. May God bless you all at your business and location here and remember your kindness!.. . Would highly recommend you also to others in all their storage needs!..
February 3, 2018
Google Public Storage Alex Erdel
The property manager Chris was very helpful, friendly, and knowledgeable. Great service and he allowed me to choose the unit that fit our family’s need. Thank you!
January 24, 2018
Google Public Storage Ingrid George
Bryan went above and beyond to ensure my problem was resolved! He was empathetic, courteous, professional, and assured my total satisfaction!! Employees like Bryan are way I’ve been a customer for so long.
January 19, 2018
Google Public Storage Brandy Reitzner
Chris is making my sister's stay wonderful, very friendly. Always works with her on getting payments set up when she is short on money. Love this place. Recommend this place
January 15, 2018
Google Public Storage Adam Bronge
January 3, 2018
Google Public Storage Rick M
I was a customer of this facility for 13 years, renting two 10 x 20 units for the majority of that time. Public Storage is a horrible organization to do business with and one with whom I will never do business again. They don't invest in their property, roadways are poorly maintained and dirty, unit entries constantly dirty and ends up blowing into your unit, and fire extinguisher boxes are broken and in disrepair. The employees have been nice, but completely unempowered to do anything for you and hate their employer. Public Storage continued to increase my rates at every opportunity. Every other company I've been associated with finds ways to take care of their long-term customers, but not Public Storage... they treat new customers very well to entice them to move in, but once you're in, they only seem to take advantage... there is no such thing as a loyalty program here. In telling people about my experience here, I've not run into a single person who has anything positive to share about their experience with Public Storage. Again... I'll never do business with them again. I spent a month cleaning out my two 10x20 units and secured a 10x30 unit at another provider who has turned out to be terrific to do business with. My two cents would be to avoid this provider like the plague!!
December 21, 2017
Google Public Storage Tawn Richardson
Chris K. The manager at this location really took great care of me! There was a hiccup with a bill and he not only resolved the issue in a timely fashion he actually went the extra mile to make sure I was happy and well cared for during the resolution process! Thank Chris!
November 20, 2017
Google Public Storage William Dawson
I’ve been in contact with Chris for a few weeks now. Just moved from Idaho and he made the transition insanely easy. I appreciate all the help through email and phone. I highly recommend this location.
November 7, 2017
Google Public Storage Sam Huff
Great service and rates! The storage areas are clean, secure, and accessible. We rented a 5x10 and a 10x20. The 5x10 was inside. We had no issues with access. There is a flatbed cart on site you can use, but if someone else has it you may be out of luck. Lights are on timers and ventilation inside is fair. Even in June/July 2017 the temperature inside was 10-15 degrees less than outside with just roof vents. You can bring your own lock, but the one you can buy from them works and it very robust. Out 5x10 indoor unit had no light in the unit, but the hall lighting was sufficient. The 10x20 we also had was outside and had a large rollup door. These units have a light in them and you can drive up to them. Great for larger items and super easy to access. We had no issues with rainwater getting in. Management worked well with us on closeout. We cleaned up the unit, walked up to the office, and were able to close everything out within a hour. Note that you do NOT get rates prorated back to you. So if you just paid for a month and you are a week in, you will not get those 3 weeks back. This is explained going in, but worth putting here as not all remember that at the end.
October 24, 2017
Google Public Storage No one
Worst place in the world everyone I spoke with after the first day that I started was ignorant and had an attitude with me when o ask questions. How can you can a business with such rise employees. I'm so done with this place.
October 10, 2017
Google Public Storage Mike Latimer
Chris and Cindy were very helpful!! I downsized from a 10X20 to a 10X10 and I was please with the rate and the money I'll save.
September 14, 2017
Google Public Storage John Granstaff
September 4, 2017
Google Public Storage Julie Garrabrant
Chris made our storage rental experience so easy! He took the time to explain all our rental options and help us make the very best selection for our fit. He is an outstanding employee and we will definitely be using this facility again. Highly recommend this location!
August 19, 2017
Google Public Storage Mark Baxter
Chris was extremely informative, helpful, friendly, professional and provided me with an excellent level of service. 5 stars!
July 2, 2017
Google Public Storage Chad Naes
June 16, 2017
Google Public Storage Jonathan Arment
I'm incredibly unhappy with Public Storage. The price listed online is NOT what you will be paying when you rent a unit. Unfortunately, you HAVE to purchase insurance from them every month ($11 extra every month for me), and when you first start to rent, you have to purchase a lock they sell. The lock is available from a box store for around $7-8, but they will charge you $20 for the same thing. Recently, I received news that my rent will be going from $162/month to $189. They only gave me 30 days of notice. I've been with them for a while, but I plan on leaving as soon as I can make other arrangements. Being nickled and dimed by a business is one of my biggest pet-peeves. Public Storage has hidden fees. They price gouge with outrageous mark-ups on their locks. Lastly, they will drastically increase rent with the legally minimum amount of time required to notify tenants. Look elsewhere for storage. You've been warned...
June 3, 2017
Google Public Storage JayMallow
Cris did a great job and explained everything well.
May 1, 2017
Google Public Storage Michael Wilson
Stacy and Chris were great today. they had a lot going on and still had smiles on ther
May 1, 2017
Google Public Storage Tiffani Davis
Stacy and Chris were absolutely fantastic. Kept a positive attitude in a busy time, very helpful
April 18, 2017
Google Public Storage Jon Baird
Chris, the property manager, definitely A++
April 17, 2017
Google Public Storage Stephen Bergner
Chris was very helpful and made sure we got the right size unit for our needs.
April 10, 2017
Google Public Storage Allen Williams
March 26, 2017
Google Public Storage Jessica Smith
Chris is great at what he does, always helping out even if he's off the clock.
March 1, 2017
Google Public Storage Joshua Boyd
Chris is Awesome and very helpful...I have to admit the girls in the office are a pain in the ass...my dad past away in Oct and they had nothing better to do than call me every other day pushing me to bring the 7 different for putting it in my name...Thank God for Chris only person that really help...Give Him a raise Great Guy!!!
January 23, 2017
Google Public Storage Tim Rasure
Professional service, clean location. Would use again.
January 16, 2017
Google Public Storage Shannon Dodd-Mueller
Chris K has been awesome from start to finish, especially when I was in a bind. Thanks so much!
January 4, 2017
Google Public Storage Danielle p
Chris was very helpful and did a great job.
December 12, 2016
Google Public Storage Dance Floor Riot
Chris helped out quite a bit, went above & beyond!
December 8, 2016
Google Public Storage rr dd
Chris was very helpful and friendly!
December 5, 2016
Google Public Storage Cody Bias
Professional service. Came in to rent a unit with my dad, we weren't sure what size we needed. Chris showed us a couple sizes and asked us questions on what we were storing. Chris got us a bigger unit than what we reserved and the unit I'm sure will work out great.
November 30, 2016
Google Public Storage Sassafras Furniture
Just rented a 10x30 for a great price! Chris was super helpful & easy to work with!
November 22, 2016
Google Public Storage Jody Waller
Great service by Chris. Very clean facility.
November 21, 2016
Google Public Storage theshadypooh1
Stacy and maryann was great today when I stopped by the office to make a payment!!
November 21, 2016
Google Public Storage Kaella Christian
Stacey was great today with my services
November 4, 2016
Google Public Storage Mei-Li Hyers
Nice facility and was guided on a thorough walk thru by Chris, he was very nice and professional!
October 31, 2016
Google Public Storage Melanie Wolfert
Chris have great service and helped me find a unit right for my belongings.
October 15, 2016
Google Public Storage John Barnabee
The staff is super nice and helpful!
October 13, 2016
Google Public Storage Eileen Casey
Super easy process. Chris is extremely helpful & clear with explanations. Thanks!!
September 29, 2016
Google Public Storage Bobby Hubbard
I would stay away from this individual storage facility until they hire more competent employees. I rented a storage unit on August 27th and took advantage of their "$1 first months rent" I reserved it online, which gave me a total of the $1 plus admin fees. Chris reached out to me and confirmed my reservation and the price. However, when I showed up to pay for the unit and get it all set up I dealt with a different employee, Maryanne, I was bombarded with "you have to purchase insurance, you have to purchase(not use then return) the lock, and you have to purchase the moisture chemical to keep moisture out". Surprisingly the total online and the total Chris gave me TRIPLED! A couple days later...against my own gut feeling I rented a second unit at full price. Fast forward 1 1/2 - 2 weeks....the second unit I cleaned out and no longer needed, i forgot to lock it and that's when I got a call from Maryanne. She explained to me that she needed to vacate the unit if I was done with it. I the. Informed her that that is fine as long as I get a refund for the remainder of my unused rent. She said that I would but she couldn't tell me what it was and that I needed to contact customer service. I told her NOT to vacate my unit until I confirm my refund. When I called customer service I was told that they can not refund anything because Maryanne has already vacated the unit....against me telling her not to. They then told me that they do not reimburse for unused time. At this point because of what Maryanne did, I was told I would need to deal with the district manager. When I spoke to the DM, I was great full that he resolved everything and he gave me a full refund for the unit, the DM was great!!! Now, fast forward another week back to my first unit, the "$1" unit....I went to go and get a few things from this unit after office hours...to my suprise there was another lock on my unit. A red lock. So I called customer service and was told there was an unpaid balance due so they locked it. Now remember, I have not even used a full month yet. I asked what the balance was for? They said it was my September payment. So, to break this down for you...I rented this unit Aug 27th and PAID FOR A FULL MONTH, they then locked the unit around 2 weeks later for not paying for September. From what I understood....their rent is due the first of the month for the preceding 30 days, and because I started Aug 27th it went to Sept 27th and then there would be a few days of September left that would be pro rated. Which I get. However, I am completely baffled at the fact that a week before I noticed the lock that Maryanne herself called and left me a voicemail as a "courtosey reminder" that my bill would be due September 27th...making no mention what so ever of any lock, or issues with the unit or bill!!! And the fact that they technically locked me out of my unit during a period that I have technically already PAID FOR! After returning the next day to speak with someone the employee there seemed to give zero cares about the issue, at times interrupting me, and not wanting to listen. He finally apologized for the issue stating it was their fault and done inadvertently. Not to mention he embarrassment of being there trying to unlock my unit while other customers where around and we're trying to figure out why a red lock or "pay your bill" lock was on our unit when it never should have been. All in all these employees are the worst. As they obviously has an issue with proper communication. Chris could have been upfront about the pricing instead of telling me all I would owe was a $1 and the admin fees when I ended up paying over $60....and the last gentleman I dealt with to unlock my unit could learn to care a little more when you make a mistake as big as keeping my family and me away from our personal belongings during paid for time. Lastly how is it even legal or good business practice at the least to charge somebody for a months rent, then vacate them sooner so you can rent it to another customer to double up your rent???
September 24, 2016
Google Public Storage Derek Marsala
Mary Anne sucks at her job. Facility is crapoy and overpriced, and this dare i say woman, is so ill informed that she cant even communicate with her own customer service to verify payment. I have recieved nonpayment calls for two weeks when the unit was paid for weeeks sgo! Then the shrew hung up on me without resolving the problem. Problem is YOU SUCK AT YOUR JOB. I DONT RECOMMENT THIS PLACE. MARY ANNE IS AN ILLINFORMED OLD BAG OF DUST. GO SOMEWHERE ELSE!
September 16, 2016
Google Public Storage John Gabb
Friendly Staff! Always able to help me with questions. Most of all easy to talk to.
August 29, 2016
Google Public Storage Shani Ingram
MaryAnn is very friendly and helpful. I ordered my storage unit online and all of the paperwork was ready for me when I arrived. It was quick and easy. I definitely recommend this location!
August 20, 2016
Google Public Storage Jack Rea
MaryAnn's the greatest! Great place!
August 20, 2016
Google Public Storage Megz F
Chris and Maryann were very pleasant and professional. I would highly recommend this facility for storage.
August 6, 2016
Google Public Storage Dele Azeez
Awesome self storage facility. The best in town. Wow, they treated me so good. Thanks to the Property Manger, Mr Chris. He is the best.
August 6, 2016
Google Public Storage Lamekia T
They were very professional, even when I needed a second storage at the last minute. It's clean, just love the environment!
July 23, 2016
Google Public Storage Cassie Huff
I just purchased a unit w/ Chris at this location and he was absolutely wonderful! He helped me find the right sized unit and a few extra things for the unit and to make my move a little easier!
July 9, 2016
Google Public Storage JD Miller
These guys are crooks. They give you a rental price that then magically increases after a month or two. I started at $48 a month. After about a year my June bill was $106. Bait and switch. Don't rent from them and if you do read the contract and know you will get screwed.
June 28, 2016
Google Public Storage J Ford
Great service, great location. Would recommend!
June 28, 2016
Google Public Storage Steven Pemberton
Chris was very helpful. Quick and easy process, answered all questions I had completely.
May 18, 2016
Google Public Storage J Lunsford
This is a Great location Bob the manager made it a Quick and Seamless stay!! I Highly recommend here
April 29, 2016
Google Public Storage Edgar Bland
Bob made my stay at Public Storage Exellent!! I recommend this location to anyone in need of storage!!! Thx again Bob
April 29, 2016
Google Public Storage Kirby D
Bob is awesome!! I highly recommend this place.
April 1, 2016
Google Public Storage Laura Decker
Chris at the Barrett Station location was so friendly and patient!
March 10, 2016
Google Public Storage David Goble
Bob and Chris were both very helpful. Good experience with Public Storage!
March 10, 2016
Google Public Storage coopshizzle1
Bob and Chris were great! They made it simple and easy and they were very helpful!
February 19, 2016
Google Public Storage Duron Chambers
Bob is always Extremely helpful I Always recommend this location!!!
February 12, 2016
Google Public Storage Amber Johnson
Justyn was very helpful. Quick & easy !
January 24, 2016
Google Public Storage Robert Irizarry
Bob was Awesome made my moving transition a Breeze!! I Highly recommend this location!!!
December 29, 2015
Google Public Storage Susan Johnston
Great customer service from Tabitha and Bob.
December 29, 2015
Google Public Storage Chrissy Grafman
Awesome service Tabitha and Bob are great especially in our time of need with flooding thanks guys
December 15, 2015
Google Public Storage Shaun Singleton
Bob made my move out quick and painless answered all my questions! I'd recommend this location to anyone!!
December 7, 2015
Google Public Storage aaron hults
Cieara was a great help. She got me the unit I needed and was in and out in less than 20 minutes.
November 30, 2015
Google Public Storage Lee Anne Brownfield
Cieara was absolutely wonderful! Due to a personal situation, I had special circumstances. Cieara went above and beyond to offer solutions and came thru for me! Excellent customer service experience! As a professional in training design and delivery of customer service, I was impressed.
November 12, 2015
Google Public Storage David Copeland
Sera and tabatha are the nicest People and are very good at there job very helpfull
November 12, 2015
Google Public Storage Jen K
Ciera and Tabitha were super informative and helpful. They made Public Storage an easy choice.
November 4, 2015
Google Public Storage Corey M Meyers
Cieara was fantastic. Everything went quickly and she saved me a ton of money. Thank you for being awesome.
November 4, 2015
Google Public Storage Erin Powers
When I went into the valley park public storage to pay my fees I was welcomed by Cieara with a big smile on her face she was very nice and really helped me out and made my visit well worth while
October 28, 2015
Google Public Storage Tammy Wiltse
Ceiara was awesome and very, very helpful! This girl needs a raise!!!
October 28, 2015
Google Public Storage Lonnie Sparks
The staff are very nice and extremely helpful!! Especially Cieara!!!
October 27, 2015
Google Public Storage 0pyders
Tabitha was very nice and helpful in locating a storage locker that suits my needs.
October 25, 2015
Google Public Storage larry smith
Property very clean. Location is handy and secure. Cieara the manager is friendly and always very helpful.
October 12, 2015
Google Public Storage Andre Hunt
Facility is clean and well kept, prices are reasonable, and customer service is awesome, thanks cieara
October 8, 2015
Google Public Storage Paul Powers
Cieara is great she is always friendly and answers all of my questions. Always a great experience with her . thanks!
October 6, 2015
Public Storage Joan Agolia
This facility refuses to accept responsibility for a burst water pipe on their premises that caused thousands of dollars to my stored property. If it were an act of God, a weather event, etc perhaps I could understand but a burst water pipe? I am suing them in court over this, court date is Nov 10th. Can't wait!
September 30, 2015
Google Public Storage Kurt Blake
cieara was very pleasant and she answerd all my questions she is also very knowledgeable about her job thanks cieara!!
September 19, 2015
Google Public Storage Robert Leiweke
To whom this may concern, cieara has totally made my experience at public storage a great one. She has been very helpful. She is the most friendliest person I have dealt with. Thank you!
September 5, 2015
Google Public Storage Rachel Riedel
They have been extremely helpful in getting us what we need and walking us through the storage process while we are moving! Cieara has been so kind and helpful in getting us everything we need!
August 17, 2015
Google Public Storage Nicole tablet
Recently started renting here. Ciara was very kind and courteous.
August 17, 2015
Google Public Storage Bill Kuykendall
cieara was very helpful and professional and answered any questions I had for her. I highly recommend this facility.. thanks cieara!
July 17, 2015
Google Public Storage Scott Weingartner
Glen was awesome and helpful! Will recommend
May 18, 2015
Google Public Storage Rena Werber
Ciara was very helpful with my experience. Facility was clean and I felt comfortable leaving my belongings here. Great experience.
May 18, 2015
Google Public Storage Vurnest Mcfarland
Cieara was very helpful and friendly she answered all my questions!
April 21, 2015
Google Public Storage Gregg Young
Cieara was great at setting up my account - friendly and efficient - could not ask for more! So far the property seems well maintained and better than average as compared to others I have used.
April 20, 2015
Google Public Storage Jean finch
Ciara was very helpful and nice. Provided great details and showed me around. The prices beat most of the other competitors. Easy in and out access.
April 16, 2015
Google Public Storage lamarcus pruiett
The facility was very clean and ciara showed me great customer service. I was highly pleased with my visit.
March 11, 2015
Google Public Storage Peter Appelbaum
Cieara helped me to select the right size storage for my needs. She made the whole rental process very easy and convenient, and even recommended that I cover my mattress and box spring while it is stored. The storage facility is clean and well maintained. I would not hesitate to recommend it to friends and family.
March 11, 2015
Google Public Storage John Kaddouri
Thanks Cieara for making it painless. You did a great job and I appreciate all you did for me!
February 14, 2015
Google Public Storage Kelly Krueger
Cieara was very friendly and helpful. She took the time to ask what I was putting in my unit to make sure I was getting the right size for what I needed to store. The facility was clean and well set up. This is the second time I've rented through this Public Storage and I was even more impressed with the service this time around.
February 11, 2015
Google Public Storage Kris Bushong
Cierra was very professional and friendly
January 30, 2015
Google Public Storage Jenai Mickens
The property was nice and clean. The Property manager was very kind and informative, would def recommend this place
January 30, 2015
Google Public Storage Nathan Seely
The property is immaculate. The staff is always extremely friendly. We have utilized this property three times in the past and the professionalism has always been bar none. We had a minor maintenance issue last month with the facility and it was promptly addressed and resolved/repaired by the area Manager. I highly recommend this facility.
January 25, 2015
Google Public Storage Mandy Harris
great service!
November 8, 2014
Google Public Storage Katina Kelley
i went to this location to check on comparing prices and units with another storage company. I was very pleased with the service that I received at public storage. The girl who helped me, her name I believe was Sierra, was friendly and very knowledgeable about the products and services that you provide. Thank you for making it an easy decision as to which storage company I will use.
September 14, 2014
Google Public Storage Chris Diven
Cieara helped me out today and was super fast! Got me in and out quickly so I could immediately start storing my belongings
September 10, 2014
Google Public Storage B S
Marie was awesome very highly recommend the place
August 26, 2014
Google Public Storage Vicky O'Neill
We had the very best experience reserving our storage space. Cieara could not have been more helpful and kind to us. We thank her. She was very efficient.
June 27, 2014
Google Public Storage CRP
The best service ever. Don was very informative.
June 26, 2014
Google Public Storage Katie Farris
I have been with public storage for a while and it was such a great experience dealing with this company. I felt comfortable keeping my valuable things in a public storage unit. I have just vacated my public storage unit at the valley park location and I called earlier this week to do so and talked with Don he was so nice and helpful. With the great customer service that Don provided for me both on the phone and in person made me feel like I can come back at any time.
June 25, 2014
Google Public Storage Dana Scott
Don has always been helpful, and every time I come in I leave laughing. He definitely needs a raise. Thank you so much Don!
June 21, 2014
Google Public Storage Lesa Swon
Don was very funny and made this a fun experience for me and my mom. He deserves a big fat raise :)
June 20, 2014
Google Public Storage Leatha Mason
Don was nice and kind.he did a great job handling my account.
June 20, 2014
Google Public Storage Paul Konarske
Don is great very nice very knowledgable - a big help to psa - I am a stock hldr too Brian is a good guy too
June 14, 2014
Google Public Storage Char Miller
Spoke to Don and he helped me out with my lock. Even during his lunch break! Thank you!
June 14, 2014
Google Public Storage Melissa Willyard
June 14, 2014
Google Public Storage Tony Willyard
Don was very helpful and deserves raise!
June 14, 2014
Google Public Storage Scott Werner
Had a great deal on boxes. Don set me up. Thanks much.
June 13, 2014
Google Public Storage Linda Leah
Don at the front desk was very helpful and friendly.
June 11, 2014
Google Public Storage Brenda
Don was so VERY helpful!
June 10, 2014
Google Public Storage Heather Horst
Don was great l if I evee I need stotage I dedinitely will be coming vackllllllllll) lll)
June 10, 2014
Google Public Storage debbie wilso
Don is so nice abs polite, he should definitely get a bonus and I will continue business with him and public storage.
June 10, 2014
Google Public Storage Lee John
Don gave a great experience.. really profeesional.
June 8, 2014
Google Public Storage David Robson
Great overall experience with Cieara.
June 8, 2014
Google Public Storage Robert Jones
I went in the other day looking at storage for my goods and I went in there just looking for prices and I left laughing and having a good time. Don showed 2 units, explained prorates and told me how to pack and showed me some supplies. Luckily I get store my stuff in my dads shed, but at least I know who to go to and know that storing is goin to breeze. Thanks Don!
June 6, 2014
Google Public Storage Katie Knox
Don was amazing and helped me quickly!
June 5, 2014
Google Public Storage Pat Bothman
Wow Don is amazingly nice and he listened to my story about my car accident. If all managers are like Don no wonder public storage stays on top. Thanks Don!!
June 4, 2014
Google Public Storage Seth Kerr
Don is fantastic! Got in and out without a problem.
June 4, 2014
Google Public Storage Marshall Hendrickson
facility is always clean. Don gave me quick service and answered all my questions about moving when the time comes as well as gave me his contact number and hours I could reach him with any further questions. I highly recommend this location to anyone looking!
June 3, 2014
Google Public Storage Joe Freeman
Don gave excellent service. This man definitely deserves a raisw. Thanks Public Storage
May 31, 2014
Google Public Storage Thaddeus Luebbers
Don did an excellent job showing me a few different units. Great experience.
May 31, 2014
Google Public Storage Rose Mitchell
My experience at this location was fantastic. ..The property manager there was great and I'll continue to do business there....
May 31, 2014
Google Public Storage Chad Smith
Don made the process quick and easy!
May 29, 2014
Google Public Storage Ferdinand Buendia
Don was very helpful and professional. I recommend this location.
May 29, 2014
Google Public Storage Terry White
Have been doing business with property for years and have always had great service.
May 29, 2014
Google Public Storage Elizabeth McCabe
Don was very helpful and informative. He showed us the unit we wanted and answered all of our questions courteously and professionally. He should definitely get a large raise.
May 28, 2014
Google Public Storage David Gardner
Don was very helpful and courteous.
May 28, 2014
Google Public Storage John Doneff
Don has been very helpful in servicing my account. Helpful and always accommodating.
May 28, 2014
Google Public Storage Leah Phelps
I went to see about renting a storage the facility was closed but Don let me in after hours and was more than happy to answer all my questions and make me a reservation he was extremely professional and more than kind I would recommend this location to anyone I had a wonderful experience
May 26, 2014
Google Public Storage Donna Chilton
Don is awesome! He was very helpful with all matters and especially with autopay!
May 26, 2014
Google Public Storage Katie Flaschar
Donald and Tatyana are great! They work all hours and answer all of my crazy questions. Big fan!
May 26, 2014
Google Public Storage Donald Skitt
Donald was extremely helpful and clearly explained everything we signed and showed us the unit, etc...great job...thanks
May 21, 2014
Google Public Storage Jerid Lucas
My girlfriend and I needed some assistance with our packaging and Brad was more than helpful in giving us a hand and making sure we had everything we needed. Public storage was such a good experience compared to most facilities! I'd be glad to recommend them to my friends.
May 20, 2014
Google Public Storage Sara Chitwood
Brad was very helpful and professional!
May 1, 2014
Google Public Storage Jason Meriwether
Don was very helpful and knowledgeable. He was very pleasant to work with. The facility is clean and well kept.
May 1, 2014
Google Public Storage Bruce Kitsuse
Don was a great help!! Highly recommend this place to anyone in need of storage!
April 7, 2014
Google Public Storage Delores Pelafos
Although we were not able to use this location for our storage due to location we found that of all the Public Storage locations we contacted this one was by far the best as far as service is concerned. A wonderful young woman by the name of Tatiana went beyond the call of duty to help us locate and reserve storage space nearer to where area we needed. She was cheerful, knowledgeable and helpful.
March 14, 2014
Google Public Storage Daniel O.
I had a very positive experience here. Cassia was very helpful and the premises were well kept. I would recommend this to anyone looking for storage.
March 1, 2014
Google Public Storage Sheena Long
Tatiana was extremely pleasant, answered all of my questions and the units were clean. I see myself returning.
February 28, 2014
Google Public Storage DontMindCookie
Quick and easy encounter. Tatiana was polite and very helpful.
January 1, 2014
Google Public Storage Nathan Thomas
Great experience, and very happy with my unit. Good customer service. Tatyana helped me quickly and courteously.