Public Storage Self-Storage Units at 9030 Watson Road, St Louis, MO

(((( SCAM ALERT)))) Public Storage uses highly manipulative and deceitful sales tactics to rush you into making decisions and accepting FREE insurance whereby you are then locked into a contract and have to jump through hoops to get out. The call center rep claims: "Hurry...Hurry...Hurry.... storage units are renting fast"....meanwhile the rep tries to slam me into a lawyered up contract agreeing to accept their "FREE insurance for 1 month ... but then requiring me to jump through hoops .. after I sign the contract....to get out. She warned me the computer was timing me out if I did not hurry and the storage locker would be gone if I did not agree to their terms and conditions....so I declined to rent storage. I don't need insurance for boxes containing papers. After getting all of my personal information, she notified Public Storage office on Watson Road that I had a reservation for storage. The lady that works in the office called me about my reservation. I informed her I had no reservation and asked who told me I had one, she said she did not know. Another tactic these big companies use to scam and deceive people. The right hand does not know what the left is doing. This is one of many big companies that uses manipulation, deceit and scare tactics coupled with lawyered up contracts. I recommend to STAY FAR AWAY from Public Storage. The rep also told me they can raise prices whenever they want. What a horrible way to do business. Public Storage has terrible reviews on the internet. That's KARMA!

Reserved online, was the same called and told that I could finalize in store when I checked in. Arrived with all my things to store and the doors were locked, no one answered when I called the store directly. Called customer service and they couldn’t get a hold of the store. Was told I could finalize thru the app but that I would be charged $30 for a lock even if I don’t need it. Avoid this place, they are terrible.

Very helpful and attentive staff. Safety precautions are great and the units and temperature controlled. Would recommend.

Erin is the best. So knowledgeable about all my needs

Greedy garbage people crank up your storage fee constantly. A unit I started renting at 150 is now up to 439, and I have no recourse but to go to the hassle of moving. I wasn't even notified! *** FOLLOW-UP: Whatever member of "the team" this was forwarded to, with apparent but dishonest "concern," did nothing at all to address the fact that my storage fee was hiked by nearly $100 in a month without any notification until I noticed it on my credit-card bill. Meanwhile, units just like mine are being advertised for $179 a month. You people are nothing but vampires: Disgusting and dishonorable vampires.

Heidi is a fantastic manager. She was able to answer my questions and get us in our new unit ASAP. I have been renting here almost six months. The building is always well maintained. The only thing is the rent can really jump after three months. So if you need it long term, pay several months in advance.

Amanda, at this location is amazing. She's kind , efficient and knowledgeable. Thank Amanda for helping me and my daughter get settled. You need more like her.

Kimi is a great property manager, great to deal with !! Clean and safe location.

Megan was so helpful with answering all my questions and helping me rent my unit. Highly recommend!

Megan is great and has helped me out alot

Nice place, people, and storage.

Megan provided a great deal of the assistance in selecting and finalizing my rental.

Megan is sooo sweet and helpful. Always a kind face .

Megan was wonderful with helping me figure out my billing issue

Megan was great thanks for your service as always.

Great service! Megan helped me update my reservation and lease to accommodate more space on the day of our move-in which saved us. We updated the lease on the computer and was in a new unit in 10 mins

Megan was a great help finalizing my storage unit and crediting my account for unused lock!

Megan was great and helped me a lot

Megan was a great help to me moving into my storage. Very professional and attentive.

//: About average 👌 ..