Public Storage Self-Storage Units at 2321 McCausland Ave, St Louis, MO

Kami did a fantastic job. Great place for your storage needs.

This is a nice place to rent Kami was helpful in making sure I had the correct size storage unit.

Highly recommended for your storage needs and if you have any issues Jessie Campbell took excellent care of me!

Kim was a tremendous help and got me situated quickly

I wish they had a sled more (2 currently) and I've never seen the 2nd elevator operational. But otherwise it's convenient and pretty clean, compared to other storage facilities I've been to/rented

Kami was fantastic! Very helpful and knowledgeable! By far the best place to store my stuff

Kami was awesome and fantastic. Deserves a raise

John, one of the facility managers was extremely helpful and pleasant after one of our units was broken into. Break-ins are an unfortunate aspect of life, but luckily the process to get back into the unit was painless. Thanks again John!

You need to buy more carts. It’s unacceptable to only have one cart available to the public. Oh but you have more in the office that I can get with an ID! Great except half the time there is nobody even in the office. It’s been months of this now. Plus it’s nice that you raise the rent on me every few months. I’m sure I can get an equivalent storage unit for less elsewhere, which is what I will be doing if this problem isn’t fixed Also elevator is always filthy

Exceptional Service and Support at Public Storage - Thanks to Heidi! Rating: ★★★★★ From the very start of our rental experience at Public Storage, we have been thoroughly impressed with the exceptional level of service and support provided. A significant part of this positive experience is thanks to Heidi, a representative who has truly gone above and beyond in her role. Heidi's professionalism and dedication are evident in every interaction. She has been incredibly responsive to all our inquiries and needs, demonstrating a remarkable commitment to customer satisfaction. Whenever we've faced any issues or had specific requests, Heidi has been there to assist with a solution-oriented approach, making the entire process smooth and stress-free. The facilities at Public Storage are well-maintained and secure, which has given us peace of mind about our stored belongings. But what makes this place stand out is the exceptional customer service, particularly Heidi's efforts to ensure we have the best experience possible. To anyone considering storage options, I highly recommend Public Storage, especially for the outstanding customer service exemplified by Heidi. It's not just about finding a place to store your items; it's about the peace of mind that comes with knowing you have a supportive and efficient team to help you along the way. In summary: If you're looking for a storage solution with top-notch facilities and even better customer service, Public Storage, with the invaluable assistance of Heidi, is the way to go. Her dedication to customer care and her ability to handle any situation with professionalism and grace are what make this place exceptional. Aaron M.

I give this place one star so people will see my rating and take heed...I highly advise anybody who cares about thier belongings to never cone to public storage on mcausland Ave. They have a filthy establishment. They are very non Profesional the district manager imrdidiatly evicted me for (( asociation))?? I helped a homeless woman. Whom they evicted and most likely will own all of her belongings if she can't cone up with the fines and her prior rent owed...I had a 10 hour notice to vacate the poroperty...they back dated the emails tjey sent me witch is the most sadky opersted dirtbag maneuver ive come across... thedistric manager is a vowRdly little man abd they justwsn your things ...dont go there its a hoax..email

Clean and well managed.

Heidi is an amazingly helpful young woman. But there are things beyond her control. There looked to be people who were living in the facility after staff had left for the day. That cannot be helped if they have access to the building with a code and no one reports it. When my daughter and I left after dropping off some things the elevators were clean building tidy. We came back with a second load right before 9 pm. There were people in the building belongings strewn all over the loading area trash etc. a child running about with a dog. No adults in sight. The building was secure at this time and we could not drop anything off. The next morning at about 8 am we came back entered the elevator and the stench of human urine etc. was disgusting if clients say nothing this behavior will persist. We called customer service and alerted Heidi who I am certain will look into the matter. All in all the building is clean Heidi and Morgan are great. Hopefully Heidi will get corporate assistance to take care of this matter and clients will make staff aware of unsafe situations. While we were entering a person was trying to sneak in when the gate rose. I hope that this will be a safe and clean place for our property.

Excellent customer service. Went above and beyound. Restored my faith in public stotage.

I had the best time of my life talking to Heidi at public storage she very professional and quick to my every needs keep up the good work public storage and thank you very much Heidi.

I was at public storage needing help and was talking to Heidi she was very helpful addressing all of questions and concerns. She was definitely a blessing working with her. Thanks for everything public storage.

Heidi at public storage was awesome at helping me with my every needs and answering any questions. With all her help and the cleanness of the property I would most definitely refer public storage to all my friends and family. Thank you public storage and especially thanks to you Miss Heidi.

Super friendly always helpful.

No location in stl area is staff unless you have a apartment!

Jasmine is always kind and very helpful when I have an issue or request! She is the best!

Easy to sign up and to discontinue. My unit was clean when I showed up. Everything is easy to find too.

This was my first time utilizing a storage facility that is indoors/climate controlled. Really appreciated for this summer move. Jasmine was really helpful in making sure I got what I needed.

Jasmine was very helpful and explained the entire process throughly

Great service with a smile

Great customer service! Thank you!

Courtney was great. Talked to her a couple times on the phone. She was professional and friendly. She was even friendlier in person. Took me on a tour of the facility and talked me through the whole process. You need more people like her.

Courtney did great job go me in and out. Great attitude

Very helpful. Great service. Injured my arm and was unable to lift some of my storage objects but Jazz helped me my my stuff from one unit to the next.