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Public Storage Self-Storage Units at 2211 Barrett Station Road, Ballwin, MO
Property Open
Mon-Sun 06:00 AM - 09:00 PM
Storage Facility Features
- Car Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
Property Open
Mon-Sun 06:00 AM - 09:00 PM
Storage Facility Features
- Car Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
-
10'x10'Online only price$ 104/moMedium 10'x10'- inside unit
- 1st floor
$ 104 /mo $ 104Best Price Label+ one-time $29 admin feeHurry! -
10'x30'Online only price$ 293/moLarge 10'x30'- outside unit
- drive-up access
$ 293 /mo $ 293Best Price Label+ one-time $29 admin fee1 unit left! -
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Reviews ( 262)
Do not rent from this location until management REPLACES the elevator. I had to move out of my second floor unit while the single freight elevator was out of service. There's currently no timeframe to getting it fixed. Everything had to be moved down a flight of stairs. Thumbs down from me.
Had stored some things for a few months and now most of it is ruined. Furniture that was stored has mold on it, every box reeks of mold/mildew. When I was cleaning out my units it looked like a pipe had burst on the second floor and there was water everywhere. Elevators were broken so I had to haul a cart down the stairs.
Jessie was the wonderful woman who helped me at this location. If she is not a regional manager for Public Storage...she should be.
Professional friendly with sound knowledge and advice.
Jessie is absolutely amazing! Go see her for all your storage needs.
Kami just helped us AGAIN with the fourth unit we have rented here. Great service and wonderful to work with.
We moved to a new storage unit yesterday, and site manager Kami was extremely knowledgeable and helpful in getting us signed in online plus showing us the new space. She is a true professional.
Best customer service with Kami. Extremely helpful and friendly. Safe location ! Thank you Kami !
Great Facility to rent a storage unit.
I had a very good experience here as public storage. Kami has been very helpful.
Great property to rent at, Kami did a great job getting me what I need.
Manager really gave me the hookup multiple times. Great Facility and Great Service!
Great experience at this location because of Kami - the store manager! She works so hard, and is very helpful. She makes the whole process go very smoothly!
Kammi was so helpful, she stay an hour after quitting time to help us. She rented us a unit in another location, and set everything up. She was FANTASTIC!!!!
Thank you Kami for helping me find a discount. I appreciate your help!
I would love to give a huge shout out to Kami at the Barrett Station Public Storage, in Des Peres, MO. I have to say that Kami knows that business through and through. I have been a customer since 2013 and it is nice to have someone help you out and figure what works for your storage needs. She is always very nice and friendly. When talking to her she makes you feel like you are a friend.
Thanks Kami for your kindness..
Very secure, helpful agents, super satisfied!!! We recommend this business!
Kami was so helpful and made the move extremely easy. Excellent customer service every time I’m here. Best place to rent.
Kami was very helpful and pleasant to work with.
Kami was 5 stars and absolutely fantastic for the South Brentwood and Barrett location. I can help at either store working Kami.
This location is our “go to” storage place! Kami, the Manager, goes above and beyond in taking care of our storage needs. We have tried a number of other places but this one is a cut above on service/space and we have Kami to thank for that! She always lets us know when other units are available since our storage needs have increased drastically this year. Thanks, Kami, for your high quality commitment and professionalism!
RENTERS BEWARE!!! - Our monthly rent went up over 37% just after five months!!! I regret renting here and would have went elsewhere had I known this would happen.
Kami is incredible, she went above and beyond.. Highly recommend this facility due to Kami’s presence!
Great customer service and funny personality. She’s been great just like a sister.
Kami, Very helpful and Awesome!!
I rented this place because it was a good price. But, it was not climate controlled even though it's advertised as such.
Very good
Great experience at this Public Storage! Kami, the on site property manager is always available and helpful. She saved the day during our chaotic move when we needed a THIRD last minute unit. She expertly helped us navigate the website to find the best deal for our needs. Finally, the site is always tidy and clean. Everything feels very safe and secure. Highly recommend!
Some of the best service I had. Really nice units and take care of there clients
Kami (Property Mgr) is amazing! She provides excellent customer service and is committed to a having a safe & secure facility. She is very responsive & will return calls promptly!
We had a great experience! Kami was awesome. She really watches over the units! Couldn’t be happier!
Kami is by far the most helpful woman I have ever had the pleasure of working with! She helped me switch over to a different unit and made it such an easy process for me when I was dreading it! Goes above and beyond and was made for customer service! She is by far the main reason I decided to continue my business here!
Awesome place!
Kami has been excellent as a manager and would highly recommend to anyone.
Cami Is extremely knowledgeable and savvy about how to serve her client best at the Barrett Station Road location. Very grateful to have multiple units here and will rent more in the future.
This place is a gem! It feels hidden, in a little cove off of Manchester. I ran out of boxes the day before our move. I needed an extra extra large box and a box for the poles for our trampoline. After a few attempts at the big box stores, I began calling moving and storage places. Several places let me know that their inventory was very low and that they did not have large boxes at all. I stumbled by this Public Storage and I was greeted by a very kind woman. In the midst of a very stressful time, it was so nice to experience such great customer service. She took the time to help me to figure out what I needed and she had a great inventory of boxes. I found everything I needed!
Kami is AWESOME!! Thank You Kami, & Public Storage for taking care of Me!!!
Best customer service with Kami. Extremely helpful and friendly. Safe location ! Thank you Kami !
Cami is absolutely amazing! Has helped me out every time I have moved and or had a concern! Best property manager I have ever dealt with!
This is my 2nd time as a renter. Kami is amazing. Last year, there was a different person there and she was a nightmare! If you left because of that lady, it’s safe to go back.
Ya know, truth be told, dealing with self storage companies has always been one of my least favorite chores. It's a necessary evil of course, but that doesn't change the fact that on most days I would happily endure a root canal or an overly aggressive proctology exam if it could somehow
get me out of my aforementioned storage obligations. But to my absolute shock and delight the manager Kami at Self Storage - Manchester made the process not only easy, but affordable! Having a manager who lives on-site has turned out to be absolutely invaluable. On several occasions, life - as it so often does - threw my family and I a curveball, resulting in our inability to pay on time, but never once were we harassed about our balance. Instead, I was dumbstruck to find they only wanted to find some way to help and work out a mutually beneficial situation. Since Covid, professionalism and customer service like that seemed to be going the way of the dinosaur, so needless to say it was a breath of fresh air. I would HIGHLY recommend this location to anyone in need.
Kami is fantastic she has been a great help with my storage needs . Place is clean and easy to access . Would totally recommend
First, I want to say what sets this property apart is Kami, the property manager. Kami was not only friendly and welcoming, she went above and beyond to ensure we we had everything we needed, responded to calls and requests immediately, and always made us feel like her most important customers.
We have had a lot of experience with various storage companies in both MO and FL. This was one of the best experiences I can recall. The property was spotless, safe, and secure. Whenever we were there Kami always dropped by to see if we needed anything and ensure there were no problems. I have never experienced that at any other storage place. She was protective of us and our property and even checked some of our furniture with us to refute one of our movers. I appreciate that she showed genuine interest and concern. As long as Kami is at this location I will use it for my future storage needs and definitely refer anyone I know in the area looking for a self storage facility. Thank you for making one necessity of a long, drawn-out, multi-stage move a little easier for us!
Kami is seriously the best!! If you need storage in St. Louis - Use this location! Honestly some of the best customer service I have ever experienced.
Wonderful and easy move in experience.
Good location, great deal, and very friendly staff!
Kami was incredibly helpful. Thank you so much for making the process easy.
Kami was extremely helpful and nice! Great customer service, she deserves a raise! 5 ⭐️’s. I would recommend this public storage to others!
Staff was amazing and very helpful and understanding. Recommend staying here to all my friends and family big things to kami
Excellent service by Kami, got us settled in and working in no time! VERY happy with accessibility and cleanliness.
Had a great experience.
Kami from “front desk” went above and beyond with her help.
I am happy my storage unit and would recommend their services to others.
Great experience and they have an app for the gate so you don’t have to get out of your car. The lady inside is very helpful!
I thought today was going to be an awful day, but thanks to kami, my day turned out better than it started. I had a rent increase that was incredibly high and kami did whatever she could to help me out. She was so understanding and took the extra time to explain to me my options. She walked with me to open units to show me differences in the units so i could visualize how similar or different they were. It was nothing for her l to show me these units and she did this to help me. Kami walked me through the steps I needed to take to file my insurance claim because one of my boxes tipped over. She helped me with everything i asked for and i walked away worry free. Thanks to angels like Kami I can afford this month now. Thank you so much Kami keep being amazing. If yall want to get great service please go see kami!
I have been with this storage location for about two years, I am very happy with the level of customer service, the staff in the office are very knowledgeable, helpful and kind, she worked with me on several occasions to make sure I was getting what I needed and understood the process. She’s a very hard worker as well, I see her around the property making sure things are being taken care of. Thanks a lot Ms K!
Kami was so helpful today with moving supplies.
Kami is so helpful and sweet. I’m so grateful she works there. Totally recommend
I do not post reviews unless I feel strongly about them. I am so taken with the customer service, friendliness, helpfulness, and genuine kindness I receive every single month I go into the office on Barrett Station Road and make my payment. Kami, the office manager, deserves 5 stars! Even though my storage is in another city and has been for approximately 11 years she goes out of her way to make this less painful and tries to help me best she can. Due to being diagnosed with a rare disease and being immunocompromised I am unable to 'visit' my storage and do anything about it...she is very understanding, especially when I get a rate increase that I feel is very unfair since I've been a long time, loyal customer. She's the best employee I've ever come across, hands down. Please make sure you 'reward' her well! She deserves it! Thank you!
This Public Storage has been great with helping us with packing supplies. Staff is friendly, kind and helpful.
This is best storage in St. Louis. I have been to other storage units and this is the best. Kami is helpful kind and good manager. Thank you, Kami for always keeping this storage facility clean and safe .
This place was wonderful. I needed packing supplies and the manager was extremely helpful. They take the time that you need and then some. Highly recommended.
Great Place to find boxes. Staff is great.
Kami is such a great property manager! She has helped me with my storage units multiple times. She is very professional and always looking out for the tenants. She needs a raise!
Kami is a superstar! This has been great experience. She has been helpful in every way. She takes initiative without me asking for help. Thank you Kami
John provided exceptional customer service with making our reservation and all the details surrounding the move. He was patient and helpful explaining the processes, and answering all my questions. This wasn’t the easiest reservation as it involved third party payment from a nonprofit on renters behalf.
I appreciated his help and will certainly return to this location for future needs and recommend this location to others.
Thanks, John!
Ms. Kami was amazing and beyond helpful since day 1. I will forever recommend her location to all my family and friends who move towards this way. Best storage management and actually returns calls and answers every question no matter how silly it may be. Made my storage process and moving extremely stress free!
I literally have used public storage about 12 times. This is my first time I used Barrett station Rd. I was terrified b the location just seemed like it was going to be another basic experience. I'm not going to go into detail, but I will say, KAMI had made me feel like I'm her favorite customer. She has spoiled me with her calls making sure I am enjoying my storage, making sure things are going well. She always make suggestions when she see a need that I could benefit from. I'm really going through a dark time in my life, being displaced, pregnant, and my kids missing Christmas, all that aside, I was gifted a property mgr who truly just warms my heart and even has offered to help me move my belongings in bc she knows I'm on bedrest ....I found out last night she is a Leo like myself ..now I love her twice as much.
Cami is a very professional and patient employee and I like her very much. She treats the facility like it is her own. You are very lucky to have her.
Kami was sooo awesome! She went way above and beyond. I really appreciate her friendliness and professionalism! She more than made up for the horrible experience I had at a different location.
Very clean location. Cassie is amazing and the best! She is very kind. Highly recommend.
Cami has been extremely helpful. She helped me move a piece of furniture to I could combine 2 units. Then helped in reserving another unit for after my move. Also, helped with setting up my phone for the electric gate. She has been more helpful to me than all of the managers of the past 12 years. Cami deserves a huge raise!
Best customer service! My original lease was for a smaller space, I came in and met with Cassidy. She showed me several units and helped guide me to the right unit. She checked on me when I moved in and called a couple of days later to make sure everything went smoothly. She is a treasure and I appreciated her help through my move. Place is clean, and I know the location is safe and secure. THANK YOU!!!!!
I am a repeat customer and have worked with Kami at multiple locations. She makes the process smooth, and always provides excellence customer service! Extremely knowledgeable and friendly, too!
Cammy was very helpful and attentive to my needs. She has a very professional demeanor and does a great job of running this facility
Kami brings customer service to the next level. She is proactive to make sure we are not overpaying by looking out for lower cost units when they become available.
Great storage facility! Great staff!
This storage company is great ! A special kudos to the manager Kami ! She is very professional,helpful and has great customer service skills ! She ALWAYS goes above and beyond what she has to do to make the customer experience seamless ! Always positive and helpful ! She deserves a promotion as she is probably the most helpful person I have ever dealt with on a business level ! Awesome !
Love this location. Very convenient, clean and safe. Not to mention the new on site Mgr, Kami, is Great! I was given some wrong information by the previous on-Site Mgr and Kami stepped in and took care of it within minutes. I ❤️ this location.
Kami is awesome!
Some of the best customer service I've had in a very long time.
Moving into a bigger locker was made so easy in the office. Help with the gate entry app made my life a little easier too!
Thanks for the recommendations for the new locker too.......
Kami is the most pleasant person I met..... with her beautiful hair, I told all my family members about her, They said if they ever need a storage they will be sure to see her! she's the best!!!!
Kami is the BEST!! She goes out of her way to help make anything easier. I am so happy she is now working at my unit's location.
Kami was amazing in helping me with our Storage Units at the Barrett Parkway location. She has helped me navigate the best options for my business. You should consider this location for your storage needs and you will get wonderful customer service.
The new manager, Kami, is fantastic and very helpful. She was responsive and caring when I discovered a water leak in my unit based on a faulty roof repair. She immediately got me into a different unit. My rating is based on her service - not the facility.
Kami made this such an easy process. She is knowledgeable about all the products and makes it stress free. She showed me the units to find the best one for me. She made herself available and helped me understand all the helpful features on the app. She is also very kind. Excellent customer service!!!!!!
This Public Storage at Barrett Station has a new manager, Kami, and she has made a huge difference. I have been unhappy with Public Storage and the previous managers because you could never get in touch with them. I had a light bulb fixture in my unit, which is on the second floor so it was dark, that didn't work and didn't get fixed for over a year. I also left my extra key at the office so they could have access to my unit so they could fix the light and then they misplaced the key. Kami was very helpful when I went to my storage unit this last time. She made sure all was good in my unit and replaced my lock so that I could have my second key. Thank you Public Storage for bringing in someone who is responsible and dependable.
Was in the middle of moving and needed a storage facility to store my furniture short term. I chose Public Storage and so glad I did. The facility manager. Kami, is great! She's nice, full of information and hands on helpful. Couldn't be happier with the location and the property manager Kami. TYVM
Kami is so thorough and extremely sweet and helpful!! I always know I am going to be taken care of and she's always got my best interest at heart, with all those units and people to track, she still makes me feel like I'm number1!
If there is any room for promotion within Public Storage you have a diamond 🔹 in the rough. She is so customer service orientated and helpful Her overview of your operation caught my attention. Thank you for all your help, Kami!
The location at 2211 barret station road, is my go to location. I've used multiple storage facilities and have always been disappointed with lack of management and cleanliness of the properties. This location is the complete opposite, thank you so much for making my experience enjoyable, you've Gained a loyal customer
This is a great storage location! Kami is one of the most kind and helpful people I have ever met. She helped me so much with my storage needs by showing me around and finding the perfect unit for me. 10/10 would recommend this location for your storage needs.
Kami is awesome! Things have been a little rough. Got behind on my storage and panic but Kami was very helpful. She kept me updated with the fees and the process so that I could keep my belongings.Overall great customer service. Thanks again Kami
My experience was excellent. Kami and Kadie were very helpful and excellent. they went above and beyond with helping me with my paper work, finding a unit, even setting up my app. They were awesome. It is hard to find great customer service now a days, and they excelled and made my rental easy and pleasant.I would highly recommend Public Storage and give them 5 stars. They even came into the unit and made sure the movers set it up the unit to where I could access my belongings and the lock was on the unit. Kadie and Kami are fantastic and very helpful. They asked questions showed me how to use the app and were so kind and caring to my needs as a customer.
Kami totally has changed our experience at this location for the better!
Absolutely great customer service. Kami went through everything and explained everything without pressuring me to buy anything. She helped me get the app set up and even took tike to show me where my unit was located on the property. Will definitely be coming back and telling anyone that needs a storage unit to come to this one.
Kami has been extremely helpful. She always returned my calls and communicated with me even when at other facilities.
Before kami I really did not like this location due to the others on staff, with her guidance it truly seems things have changed for the better! When I was moving things around in my storage unit she physically gave me a helping hand, trust me the items were hundreds of lbs, I really appreciate her help. Kami truly is a nice hearted person, anyone would be lucky to have her work for them.
Kami is amazing! We were truly having a tuff time with our storage unit before kami. With kamis help she helped adjust and figure out the status of our unit. Kami was a ray of sunshine when we truly needed a helping hand :)
New manager(Kami) at this location; she’s the best! Very helpful when an issue on payment. She made the experience painless. If your looking for a storage unit, you can feel comfortable renting at this location. So glad to have Kami as the new mgr.!
I was alone moving my things out of storage with my 2yo daughter and the manager Kami came by and offered to help me and I was so grateful. She stayed and helped me move all of my big items and advised me on how I should pack out the truck. I was really blown away because that isn’t apart of her job description none whatsoever and she really went above and beyond her customer service duties. She said she understood because she’s had to move a couple of times alone before, but her compassion and selflessness was just beautiful and I really appreciate what she did for me and my daughter. I loved the storage facility and it was clean and I felt safe being there(even after dark), but the highlight was definitely Kami. Thank you again and I’m so grateful that you chose to help me that day, I don’t think I could’ve gotten it done without you. My experience with public storage definitely ended on the best note.
Kami S at Barrett Station road was incredibly helpful today, suggesting some storage solutions that had saved me money greatly. She was incredibly nice and knowledgeable about the property which helped finding the units almost instantly. She is incredibly customer-oriented, which benefits whether or not I want to go to places like this.
Kami S is probably the most helpful and enthusiastic storage unit worker I've seen.
We never felt rushed or pressured into anything. She even put in effort to get us a good rate to keep us from moving to another storage unit.
Win
We have had a great experience with public storage at Barrett Station . Property Manager Kami was very helpful and friendly. We are on our 2nd unit for our other son. Thanks again Kami
The lady at your location on Barrett Sta. Road is a fantastic person. She helped us to find the perfect storage unit for our daughter. No color barriers and I loved our customer service experience. You need 20 more like her. Thank you soon much!
When I got there, Kami (mgr) was quick to help me navigate the facility, access the app, and walk me through everything. She walked me to my unit which needed to be cleaned up a little. She immediately got it in stellar shape and then offered to help me protective flooring and plastic wraps to put over my furniture. She knew I had another load to bring back and had a pull cart waiting for me to use which made my life way easier. Kami really takes pride in her work and making the customer happy. I am very impressive with the technology (app to open the gate and doors) and especially the customer centricity of Kami.
Kami “” Was very helpful & very nice
Had positive, helpful, friendly service with manager Kami. A+ service and helpfulness.
L’ami She is the best property manager , she is very hlofull. And coutelas and please tell to talk to,
Kami is the new manager, and she's wonderful!! Great service, safe place!!
Katie was an awesome help! Very efficient and professional. Loved being able to deal with a live person not just online.
Katie was very helpful when I was prompted to come to this location for service. Would recommend working with Katie at the Barrett Station location.
Katie the onsite manager is amazing. She goes out of her way each time for me. She's so sweet and I personally recommend this location.
My mother and I were in need of finding storage , and weren’t sure how it worked or where to look. Katie the in house manager was extremely helpful, and gave us all the info we need and more! She made the experience super easy and I highly recommend anyone that’s unsure of where to find storage or how to go there and talk to her .
Good service and a reasonable price.Katie the on-site manager is great.
My experience with this public storage has been great with the help of Katie and James assisting me getting into my storage in a quick and timely manner after the loss of my keys. They were very professional. Thank y’all for your help.
Great facility with an easy to access location. Katie in the office is awesome - very helpful and responsive.
Stopped by to get information. Katie the manager was amazing answered all my questions. Thinking about moving my stuff in. Thanks for not making it hard.
Always a great experience. Katie at the front desk is always helpful and knows her location very well. I wouldn't use any other location for storage in the area. They have both inside and outside units that are Easily accessible and unlike most other facilities, the carts to move things in and out are always centrally located and not randomly spread out where they're hard to find. 6 stars