The service was great the ladies behind the desk where very helpful answered all my questions.
Very helpful and patient!
Price was lowest in area by far. Garage was clean and well maintained. Ary was very helpful in getting me set up for the next 18 months!
Extremely helpful and quick
Awesome and friendly lady
Cody & Connie helped us get what we needed today. Warm reception, and help us know how to store goods
Ary was very efficient, thorough and professional when renting for the first time.
Good experience- thanks
Ary was smooth and knowledgeable. She helped us with an ease
Very clean, easy to operate.
Ary is amazing!!! Above and beyond
Trying to move and needed a unit last second. Ary was able to help me find what I needed fast and get me set up with exactly what I was looking for. Highly recommend
Ary is amazing! She is so helpful and great at her job!!
Ary Exceeded our expectations!
Ary is very very helpful and kind, great customer service! Went through problems and got a lot of bad attitude from the Wooddale location but is very happy with this Hudson road location. Thank you again ary for all the help, very much appreciated!
Ary was the biggest help today great customer service I’m happy with what I rented
Best storage facility I've ever had, it was so clean, well maintained, and Ary was so friendly and helpful! Would recommend to everyone
Phillip very nice guy service top notch
Phillip was a great help!
The manager Ary at the Hudson Rd location in Woodbury has worked with me saving me money and resolved any issues that have come up. Thank you
Been here since 2019, just shy of 6 years, and the team here, especially Angie (No longer there) and Ary (for the last 3 years).
Very positive experience! Ari answered all my questions and met all my needs and expectations! Will recommend to other friends and family!
The folks working the counter are very good helpers and very knowledgeable
Ary was very personable and informative, I felt very comfortable renting a storage unit from her.
Phillip went out of his way to help me get into my unit!
Phillip was super helpful in showing us the unit, answering all our questions and getting us set up with what we need for renting! Thank you.
Ary was really helpful and nice. Answered questions before I asked, which was nice.
Ary is the best person to have helped me in a long time. Works diligently to assist my ever changing needs and is always very kind. (Always get a unit bigger than YOU THINK you'll need)
SKyla was very polite, professional, courteous, knowledgeable, and was very helpful. She has what it takes to be a great customer service.
Ari was AMAZING!!! She went above and beyond to help us determine our storage needs and get us a good solution. She is so happy and pleasant and makes us want to use Public Storage in future! Great experience, we are happy to be using this company’s service!
Ari is very knowledgeable, helpful, patient, professional and quick to respond.
This was an easy and efficient set up for me, thanks to Ary and her expertise! Thank you for your help!
Great experience! Rented same day, manager was extremely helpful.
I was a customer with Public Storage for the past 5 years. Excellent service and my belongings were secure and safe!!
Great experience! Friendly and efficient!
Fast and easy. Onsite manager really nice and helpful.
Nice place, great service.
P.S. use code at door......the app. sometimes doesn't work right.🌎
We received excellent service in a timely manner and with kind smiles from the helpful ladies who work here. They showed us around and how to use the facilities. Service seems simple to use and the premises seems very secure. I can’t wait to use our storage unit. Thank you ladies!
The customer service was great. The ladies were very professional and answered all of my questions.
Dayle was great, great customer service, very knowledgeable, friendly and patient...
DAYLE. WAS VERY HELPFUL, GREAT GUY
Ari was phenomenal! I’m new to renting storage and she was an expert at helping me understand the process, options and considerations. When I call, she responds quickly :) Thank you, Ari!!!
Ary is absolutely the BEST manager that this location has ever had. She is extremely knowledgeable, personable and when needed, a life saver. 👍👍👍👍❤️👍👍👍👍
Had a pleasant experience! 😄 very friendly staff who are more than willing to help and go above and beyond!
Ary has been super helpful and very professional with every question and concern I have had with my unit. I couldn’t ask for a better experience.
Ary, At public storage 9640 Hudson Road in Woodbury, Mn is the best to work with. I have had a unit there close to 20 years and Managers come and go. Ary has probably been 3 years and is always happy and asking if you need any help. If you need anything she always has the answer. She provides the best service.
They just installed a ton of new cameras so that’s reassuring to everyone! 👍🏼👍🏼 📸
Kudos to Your Amazing Customer Service!
Hi Ary,
I hope this message finds you well! I just wanted to take a moment to express my appreciation for the outstanding customer service I received recently. You are incredibly helpful and went above and beyond to ensure my experience was a positive one.
It's refreshing to encounter such dedication and professionalism, and it truly made a difference.
Looking forward to my next interaction.
Best,
Mark
I had a really bad experience at another location in terms of my safety and my belongings being safe.
Not here!
I have never felt like I was vulnerable at this location.
* The other location was in an area where people other than renters could access*
Ari and the others have always been present, proactive, and reliable.
I had one unit outside at first, that was a not so good choice for me ( liquids freeze) and when a unit inside became available they were quick to inform me and I was able to move units with no problem.
The inside facilities are prefect, temperature regulated, automatic lighting, and several doors to access each section * which is nice when more than one person needs to get into that section.
I had a situation where my door locking mechanism came unhinged and was fixed as soon as I notified them. Seriously, like immediately.
Pricing is good, the rent does increase every few months, based on market rate. That took me by surprise, but the increase wasn't substantial, so it was okay.
The app is the only area I think could improve, after it's last update, it glitches often when opening the gates, sometimes even requiring me to restart my phone. But that's not a location thing.
After having to do a quick exit from the other location, I was nervous about going to another Public Storage facility. But I haven't regretted my decision at all. I feel my belongings are safe, I feel when I'm there at 6am or 830pm I am safe... oh and they installed exterior cameras since I've been there too... again adding to my sense of security.
Would definitely recommend THIS location!
Been helped multiple times by Ari and she's gone above and beyond every time! Excellent service, and never had an issue! Happy customer here
Thanks to Ari, a person who knows the job and takes care of customers, thank you so much for everything!
The service representative locked my storage unit for me when I inadvertently forgot to lock it. They were able to unlock it when I arrived to use it. Good customer service!
Top-notch service from the staff. Big thanks to Ari for your help!
Ary was incredibly kind, efficient and knowledgeable! Answered all my questions, finalized my paperwork, and showed me to my storage unit - all in less than 30 minutes! Incredible service.
I have a unit at the Commerce store. The system was down today, so I was sent to the Hudson road location. Haven was amazing. She was able to help me with my reservation, even though it was at another location. I'm so happy she was able to help and give me a sense of peace over the matter.
Ary Miller did a fantastic job yesterday. I went in to get a second unit. She explained my options and the end result was a larger unit for a few dollars more. Thank you Ary for your knowledge and a great experience.
I will say over the past few weeks they have literally gone out of their way for me, and I have had plenty of issues to deal with. Great staff. I would recommend this facility for anyone needing to store something.
Nancy is very helpful, had a bit of a confusing situation. That she was able to figure out.
I had some confusion between two storage unit accounts and Tom went above and beyond to help me resolve the issue - within 30 minutes!! Thank you Tom!