Public Storage Self-Storage Units at 9640 Hudson Road, Woodbury, MN

I had a really bad experience at another location in terms of my safety and my belongings being safe. Not here! I have never felt like I was vulnerable at this location. * The other location was in an area where people other than renters could access* Ari and the others have always been present, proactive, and reliable. I had one unit outside at first, that was a not so good choice for me ( liquids freeze) and when a unit inside became available they were quick to inform me and I was able to move units with no problem. The inside facilities are prefect, temperature regulated, automatic lighting, and several doors to access each section * which is nice when more than one person needs to get into that section. I had a situation where my door locking mechanism came unhinged and was fixed as soon as I notified them. Seriously, like immediately. Pricing is good, the rent does increase every few months, based on market rate. That took me by surprise, but the increase wasn't substantial, so it was okay. The app is the only area I think could improve, after it's last update, it glitches often when opening the gates, sometimes even requiring me to restart my phone. But that's not a location thing. After having to do a quick exit from the other location, I was nervous about going to another Public Storage facility. But I haven't regretted my decision at all. I feel my belongings are safe, I feel when I'm there at 6am or 830pm I am safe... oh and they installed exterior cameras since I've been there too... again adding to my sense of security. Would definitely recommend THIS location!

Been helped multiple times by Ari and she's gone above and beyond every time! Excellent service, and never had an issue! Happy customer here

Thanks to Ari, a person who knows the job and takes care of customers, thank you so much for everything!

The service representative locked my storage unit for me when I inadvertently forgot to lock it. They were able to unlock it when I arrived to use it. Good customer service!

Top-notch service from the staff. Big thanks to Ari for your help!

Ary was incredibly kind, efficient and knowledgeable! Answered all my questions, finalized my paperwork, and showed me to my storage unit - all in less than 30 minutes! Incredible service.

I have a unit at the Commerce store. The system was down today, so I was sent to the Hudson road location. Haven was amazing. She was able to help me with my reservation, even though it was at another location. I'm so happy she was able to help and give me a sense of peace over the matter.

They raise my price after 3 months. Bait and switch!!

Horrible service. My rent increased after 2 months. Garage door broke and couldn’t get it to open. Stopped by so many days in a row to get help, called in and no answer. Finally, Ari showed up and ordered maintenance to replace door. It was supposed to be fixed but it took over a month for door to be replaced. Was told that the lock needs to be replaced. Picked up the new keys and it doesn’t it open the lock. Stopped by many times and there’s no one working. Not to mention, no one can help when there’s an issue. There’s no one ever working or answering calls. Horrible!!!

Ary Miller did a fantastic job yesterday. I went in to get a second unit. She explained my options and the end result was a larger unit for a few dollars more. Thank you Ary for your knowledge and a great experience.

I will say over the past few weeks they have literally gone out of their way for me, and I have had plenty of issues to deal with. Great staff. I would recommend this facility for anyone needing to store something.

Very poor service and terrible maintenance of property. Snow piled so can hardly get through. Ice everywhere.Service garage door was broken for a month. Bathroom lock broken and toilet plugged

Nice place

Nancy is very helpful, had a bit of a confusing situation. That she was able to figure out.

Nancy is a glorious soul