Public Storage Self-Storage Units at 1385 Hunting Valley Rd, Saint Paul, MN
5'x5'Online only price$ 17/moSmall 5'x5'
$ 17/mo $22Best Price Label
- Climate Controlled
5'x5'Online only price$ 18/moSmall 5'x5'
$ 18/mo $23Best Price Label
- Climate Controlled
- Inside unit
3'x5'Online only price$ 23/moSmall 3'x5'
$ 23/mo $29Best Price Label
5'x5'Online only price$ 24/moSmall 5'x5'
$ 24/mo $30Best Price Label
- Climate Controlled
5'x5'Online only price$ 25/moSmall 5'x5'
$ 25/mo $31Best Price Label
5'x5'Online only price$ 30/moSmall 5'x5'
$ 30/mo $37Best Price Label
- Climate Controlled
- Inside unit
- 1st Floor
5'x9'Online only price$ 39/moSmall 5'x9'
$ 39/mo $48Best Price Label
- Climate Controlled
5'x10'Online only price$ 40/moSmall 5'x10'
$ 40/mo $50Best Price Label
5'x10'Online only price$ 40/moSmall 5'x10'
$ 40/mo $50Best Price Label
- Climate Controlled
5'x10'Online only price$ 41/moSmall 5'x10'
$ 41/mo $51Best Price Label
- Climate Controlled
5'x10'Online only price$ 51/moSmall 5'x10'
$ 51/mo $64Best Price Label
- Climate Controlled
- Inside unit
- 1st Floor
5'x12'Online only price$ 54/moSmall 5'x12'
$ 54/mo $68Best Price Label
- Climate Controlled
- Inside unit
- 1st Floor
5'x15'Online only price$ 62/moMedium 5'x15'
$ 62/mo $77Best Price Label
- Climate Controlled
10'x10'Online only price$ 64/moMedium 10'x10'
$ 64/mo $79Best Price Label
10'x10'Online only price$ 73/moMedium 10'x10'
$ 73/mo $91Best Price Label
- Climate Controlled
10'x10'Online only price$ 73/moMedium 10'x10'
$ 73/mo $91Best Price Label
- Climate Controlled
10'x10'Online only price$ 91/moMedium 10'x10'
$ 91/mo $114Best Price Label
- Climate Controlled
- Inside unit
- 1st Floor
10'x15'Online only price$ 98/moLarge 10'x15'
$ 98/mo $123Best Price Label
- Climate Controlled
10'x15'Online only price$ 103/moLarge 10'x15'
$ 103/mo $129Best Price Label
10'x15'Online only price$ 108/moLarge 10'x15'
$ 108/mo $135Best Price Label
- Climate Controlled
10'x15'Online only price$ 114/moLarge 10'x15'
$ 114/mo $142Best Price Label
- Climate Controlled
- Inside unit
- 1st Floor
10'x15'Online only price$ 138/moLarge 10'x15'
$ 138/mo $172Best Price Label1 unit left!
- Outside unit
- Drive-up access
10'x20'Online only price$ 148/moLarge 10'x20'
$ 148/mo $185Best Price Label
- Climate Controlled
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Self-Storage Near Saint Paul
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Reviews ( 766)
If you only need space for 1 month, remember to cancel your auto pay, otherwise they will not refund you your money and they charge you for a second month. Real sleazy policy
Very hospitable and friendly customer service
Ms Jannette is perfect. Acting like a superhero, staying after hours for me. Explained everything. She is not a person who don’t cares. She cares about business and people. Thanks!!!!!!!!
Jeanette was awesome her customer service skills are impeccable and top notch
Jeanette was great
It was so much easier to find my unit at the one off of Como and 280 I went to another one and it was difficult to find the unit I was going to get and the hours to access my unit work much better than the other location I really like the one off of Como and Jeanette was helpful and answered all my questions I would for sure recommend the one off of Como to anyone that is looking for a storage unit.
Ben was very friendly and helpful.
I've had an overwhelmingly positive experience here. I chose to manage everything via the app, and every interaction with the staff has been both helpful and kind. The pricing is reasonable. I'd recommend potential renters to use their website to compare their other storage facilities within the vicinity. One gripe I have is the challenge of getting a cart/dolly, which can make loading and unloading difficult. I've encountered this issue at virtually every storage unit or apartment complex I've previously rented so I'm not docking stars for this but I'd definitely appreciate if they added more carts/dollies.
Ben was very nice and helpful and polite the whole time and was very thorough with showing me around
Ann and Maria are great, staff super helpful and facility is very good
Ben was very helpful, the process was quick and easy!
Ben was cool.
I really liked the customer service and I had a great experience overall I would say 10 out of 10 would definitely recommend!
Awesome customer service
How do I sign a lease on line. It was suggested by the sales associate.
Jeanette is superb. She was extremely helpful. She explained things slowly & repeated the directions & let us practice many times. She is very professional, personable, and smart. I like dealing w her & I have recommended her many times. She makes things easy! And it’s always a pleasant experience working with her.
Maria was an angel with helping me. I came in a minute after close and she was nice enough to help me. I had wanted to see some of the storage unit sizes. She guided we through units and I decided on one I liked. It was about 6:20pm at that point (20 mins after close) and she was more than happy to get me the unit today. Her main priority was me and I definitely saw that. She explained what to expect with getting the unit, rules, insurance and so on. At no point during our interaction did she ever make me feel rushed. She was magnificent. She made me have the most personable experience. I’m definitely going to stop in the leasing office next visit to tell her this in person. I only hope to find more people in customer service like her.
Loved working with Ann!
Be ware of your autopay, they will tell you everything is alright over the phone (twice) to later on charge you a late fee because they didn’t informed me well that my bank reversed the transaction which is instant! Basically ended up paying for the management mistakes of the lack of information over the phone yet they didn’t want to reverse my late fee they cause me to have.
Disappointed with large rate increases every several months. In about one year rent has increased from $57 to $136 per month. Unacceptable. Can't increases be reasonable?
This Public Storage is extremely overpriced & puts their customers last on the list compared to their profits & less than desirable rules that they enforce with an iron fist. Long-ish backstory: I opened my storage unit back in Summer of 2022, I think it was August…. I was never made aware of the hours I was allowed to be there nor given a tour, or any other typical ‘welcome’ a storage facility should provide. So, when I was moving my things in I stayed a few minutes later than the hours of business and didn’t find out until the third email notification was sent. They then took it upon themselves to limit me to ‘business hours’ (I am only allowed to be there until 6, while everyone else is allowed until 10PM). They put this limit on my account, in September 2022 & I am just now being notified about this in June of 2023, despite inquiring multiple times about why I was getting randomly locked out many hours before the facility closed… and either nobody at the facility/call center knew about this limit or they just felt that it was not pertinent information. So I’ve been paying the full price all this time and getting about 1/3 less time than anyone else at the facility, unknowingly (until today… when I called the property manager and spoke with her and she revealed this information to me….. only 9 months late.) ***I should have been given notice of this decision to drastically limit my time for my storage unit- immediately when it happened… because I would have taken all my belongings and brought them to a different facility and would have been treated ten times better than I’ve been treated at the Hunting Valley Road Public Storage.*** Keeping your customers in the dark on matters that directly affect them, their belongings, their pocket books and most importantly, THEIR TIME, should be illegal. This is a terrible way to do business and an awful way to treat paying customers.
I was searching for an affordable and big enough storage unit for my valuables in between moving locations. I just want to thank Tony, for his superb customer service and patience with setting me up with the right storage solution. Kyle and Madi for going the extra mile careful attention to details. Great experience! Many Thanks
Kyle was so helpful! Thank you!
It’s a nice space and the smallest fit everything I had in my car, I just don’t approve of how hard it is to find the smaller units.
Ann was great!
Reasonable prices and conveniently located
Madi is very kind and helpful. She helped us in saving some money and I really appreciate the customer service at this establishment.
Ben is TERRIFIC!
Jeanette was fantastic!
Quick and very welcoming!
Had an issue with my rental car and arrived very late for my check-in; staff was flexible and friendly when I arrived. Ben showed us around the available spaces and was very patient and helpful.
Great location! Check-in with Kyle was great—he’s very professional and he answered all of my questions!
Ann was wonderful! Communicated well and made sure I understood the process! 10/10
Maria was great!!
Kyle was extreamly helpful! Thank him a lot for answering all of my questions and guild me to the unit.
Ann gave me great customer service and showed me around!!!
Kyle is great! Helped me sign up and get in no problem.
Kyle was extremely helpful
Ben was very helpful what a great guy. I would highly recommend this storage facility.
Excellent service from Jocelyn! I needed to change storage units and it was a smooth, seamless process. Highly recommend.
Kyle is a great salesman. He took care of me and was kind to me.
Kyle was a great help
Kyle did a good job in helping us a spot that fit our need perfectly Thanks Kyle
Every time I come in I am pleasantly pleased by how phenomenal the customer service is here. I want to compliment you guys for hiring the right person. Jeanette is awesome!
Jeanette is so amazing I have talked to 11 people and in second she has totally executed my problem I had with getting I had no idea what was going on with my account trying getting frustrated considering my whole thing with getting a storage in the first place because I I'm looking for a place to stay I don't have any extra money to pay fees that are accumulating while I'm trying to figure out what's all the fees for she's amazing she smiles she has a great attitude I will be going to that location from here and out and I live about 30 minutes away and I must say Ben the district manager he has answered the phone for me every single time he's amazing as well great attitude he also agreed to help with my situation. Which has made me feel so much better that's how I got to this point he had me to come to this particular location to see him in person my problem has been solved because of those two I appreciate you too so much thank you so much.. you guys way to go teamwork makes the DreamWork.
Madi gave great service
Kyle and Jeanette was very helpful thank you
This location is easy to get to and is right off 280. We got a 5’x10” space on the 4th level. The loading bay and carts made it easy to manage the transfer of storage from our car to the unit and it was very clean. The employees (Kyle & Jeanette - I apologize if I misspelt any names) were extremely helpful, informative, and nice. I also had my insurance include the unit for coverage and they sent my proof of insurance to PS, which prompted Mista to call me and walk me though how to cancel the automatic insurance in the phone app to avoid being charged for the second month(first month was free to provide enough time to get other coverage, if needed). I’ve had a great experience and would recommend this location!
Clean, secured, and felt safe. Would be nice to have a little more lighting near / in actual unit.
Outstanding customer service. Thank you SOO much!!
Beware, they'll start increasing the rent on your unit after you get moved in and continue doing so periodically. Edit: big surprise, one year later they're raising prices again.
Ceisha was very helpful! She showed us our location at the storage and helped us with setting up the e-lock. Incredibly kind and caring!
I’ve had the storage unit for 1 year, and every few months they raise my rate 20%. I was initially paying $60/month and now I am being charged $100/month. They use a bait and switch model to get you in the door, and then raise the rates because they know it is difficult for folks to move units. Folks at the location have no ability to change rates as they are all driven by corporate.
Carlos & Jeanette were great! They assisted and explained everything and answered every question. 10/10, not 5. Thank you!!
Maddi was SO helpful when choosing out unit! Security seems great and everything is clean and well maintained.
Ben was the ultimate professional: helpful, patient, knowledgeable and courteous. Give him a raise!
Great job by Justus getting me set up with everthing we needed. So friendly and kind.
The service is awesome.
Madi was extremely helpful. She made the process easier. Thank you Madi
Love this place. So clean and very helpful people here!
Ben was super helpful he got us the same size unit that we were going to get at U-Haul for half the price with insurance❤️❤️
Great information and help loved the attention to detail, friendly staff
Great service, easy to use. Friendly helpful employees!!!
I've never stored stuff before. In fact, I always thought it was a symptom of the American consumeristic sickness that we have so much stuff we need to have huge buildings to store our extra stuff. But during a recent move I found myself here, setting aside things too clunky or bulky or fragile to be boxed or wrapped. I'm totally won over. My short (2-month) rental was perfect, the access app was seamless, and you can tell the people who run this place take pride in making sure everything is kept up to the highest standards. Even their restrooms were clean, the soap dispenser never ran empty, and the hand dryer worked great -- don't we all kind of assume that this won't be the case? Just because of how great this place was, I'm thinking about renting a place year-round for Christmas ornaments, tomato cages, lawnmowers, or whatever other things I have that I don't need for the season. I guess that means I caught the sickness after all.
Jeanette and Sam were extremely helpful and went above and beyond! Very appreciative.
Fast and quick service.
Everything is good
This place was good, never had a single issue, well secured, acceptable price. I recommend this place to anyone that is looking for storage around Saint Paul or Minneapolis. Thank you.
To who ever peed in a bucket and left it in the hallway. Next time opt for something with a lid. I almost kicked it over.
My stuff remains in perfect condition d/t temp/humidity regulation. They fixed the light near my space so now im happy 10/10.
Sam was a great help to me! I would highly recommend this place to anyone looking for a storage place… Everyone here that I’ve dealt with are great.
Very nice clean and convenient storage facility. Definitely the best as far as security and the cost per month is the cheapest I know of.
Clean, friendly service, great place for all of your storage needs
Sam was Very nice, very good, fast service.
Ben and Madi were super helpful and made me feel like they really wanted me to be there, which is def what you hope for with customer service (: thanks both!
Lady was very nice let me bring my dog in
Sam Nice and friendly 🙂
Staff very professional and answered all my questions 👍🏽👍🏽👍🏽👍🏽👍🏽
So far its going great! Good move in deals. Feels very secure. Unload area was busy but indoor, clean, and plenty of space/carts. The sixth floor was a bit hot but still much cooler than outside. Plenty of space in parking area outside of gates, office with supplies, and bathrooms for customers provided.
Jeanette was wonderful today. Very informative 👏 love this space
staff were friendly, helpful, and knowledgeable. they made the rental process quick and painless. 10/10 would rent again
I LOVED THIS PLACE. Let me tell you I have been in fancy and shady storage places and this by far was the best experience. Brand new building with great access and security design. Wonderful garage entry. Easy to use apps. GREAT STAFF!!!! So sad to see my favorite Elias go he was my go to for anything. Importantly things were clean clean clean. I would say 90% of the time a cart was always available for me to haul things and other guests were always nice to return when done.
Excellent, smooth check-in
I branched out . Tree good time.
Jeanette was super helpful getting me set up. The facilities are clean and everything’s been a breeze!
Amazing service and quick and fast 100% approve
It's so nice I almost don't wanna tell anyone. I kinda want to keep it for myself.
Jeanette. Justus and Madi are great to deal with. If I could give more stars I would.
Could be open later
Justus was super helpful and kind helping me with my rental!
Super great service from Justus! Thank you for your help!
Justus Was Great & Very Helpful 100% recommended
Fantastic customer service! Elias was great at showing me around and explaining the process.
Perfect storage! Needed a place over the summer to store my things before moving into college, great customer service and everything was the way I found it!
Elias was super helpful while picking out our unit!
Justus was a fantastic person to work with. He took me a great tour and helped me find the locker that was right for me. 6 stars out of 5, no complaints, excellent service, honestly wish I could get him the Nobel prize he deserves 🙏🙏
Maddi & Ben were the best and overly helpful please give them a raise !
Justus was super helpful, and did a good job of explaining everything!
Justus was amazing!
Justus was a fantastic help!! 5 star service for sure :D
Justus and elias was so helpful
Justus and Eli were both extremely helpful and kind. Great service!
Great service! Justus was very helpful
Amazing service! Clean facilities and Justus helped to show us to our unit! If I need storage again I’ll definitely be coming back!
Justus was awesome
I’ve had a really great experience here! Justus was super kind and helpful. Thank you for all the assistance!
Great service from Justus and Jeanette!
Justus was so cool, 10/10 customer service
Justus was super helpful and a great help! Made it a great experience!
Jeanette thank you for amazing help and make the process easy!!
Very helpful, explained all the details of the unit and answered questions thoroughly. Thanks Lisa!
5 star service received Justus :)
Maddie and Ben has Wonderful service thank you guys so much ! 💙
Great Staff Very Friendly.
It was an easy, quick and painless process. Would recommend this location for great customer service.
best experience with Justus and Elias
Super easy to work with, low maintenance Today is my last day renting a unit with them, and Lisa was really helpful getting everything sorted out for me! Would totally rent from them again
Clean facility. Security is pretty good. Elias was amazing with his assistance answered all of my questions and helped me to my unit. Overall great experience
Great service! Elias was very helpful.
Very professional, helpful, courteous staff. Made the process very simple and easy. Highly recommend.
Very helpful and friendly!
Lisa was very helpful in providing me all my options of units. Staffs are very friendly and they provide the highest quality of service for customers. Lisa took her time and walked me through the building and suggested me a good storage and on a nice floor. Only location with a great new feature for keyless access to your storage. I had a good experience at this location and would highly recommend!!
JUSTUS GAVE OUTSTANDING CUSTOMER SERVICE AND WENT ABOVE AND BEYOND WE LOVE TO SEE IT!!! Give this man a RAISE !!!
Justus was very helpful in finding the carts!!!
The whole team of public stores did wonderful
amazing team—phenomenal top notch service provided by Jeanette and her team.
Amazing staff. Jeanette was very helpful and kind🙂
Jeanette and Lisa are great Very pleasant very informative and made sure I understood everything clearly before I left
Lisa was fantastic when I wanted to switch from a standard unit to a climate-controlled one. She took care of it all and it even saved me money! I wouldn’t hesitate to recommend this location to anyone who wants a cheaper but high quality storage unit
Great spot!! Has covered unloading/ loading area, has free carts that you can use. Jeanna and Anthony were super nice and attentive. Although security for the elevators seemed a bit much when you're moving lots of stuff I still appreciated it.
Great service and professional
Great experience and awesome location! So convenient and great to work with! Had a unit here for 4 years and never had an issue! Only leaving because we got a house now! Thank you for everything!
Great service, friendly helpful staff.
Justus offered great customer service and the 5x10 space is perfect for what we need.
Justus Great Service!!!’n
The service was excellent especially Justus.
Justus was super fun, informative, and helpful!
Very nice, very clean,
Good working employee
Super secure buildings but you pay a premium for peace of mind. Walk in storage starting at $26.
I had to get a storage unit for my furniture between leases. One of the employees, Justus, showed me several units and answered all my questions in detail. We were able to find a nice unit with easy access for our truck. Another employee, Jeanette helped me reserve and book the unit, making sure we got the lowest price. Very helpful and friendly staff at this location, and I’m glad we chose this public storage
Juftuf and the managment at that location are very professional and helpful. Good promos and.prices. Thanks everyone keep up the.good work.
Excellent staff and location. Very clean.
I was helping an friend move in
Both my move-in and move out experiences were fantastic. The facility is quite nice and the staff are honestly great. Thank you!
My stuff is safe there but not being able to access it 24/7 really sucks
Elias was great helping with all our storage needs
Everyone was super helpful and even helped me find an easier space to access. Super helpful after a very stressful move. Yay!
Ben was great. Provided excellent customer service and was really cooperative in showing units, explaining policies and best practices.
Ben was the man! Easy to set up. No BS and answered all my questions! Thank you!
Jannette was super kind and helpful during our visit. She helped set us up with everything and above all great service. 10/10 would recommend renting a space at this location!
This entire experience was great and Jeanette at the store was helpful! I would highly recommend them.
Great young team… Ben and Derek pleasant , helpful, knowledgeable .
very solid and smooth move in and process, ben recommended a better unit that was also cheaper to us :)
Very helpful and clean!
Very informative. Clean facility. Secured. Friendly. Ben was very on point
Staff are super nice and helpful!!
The location is perfect for someone living in the twin cities area. Easy to get to, plenty of parking, and drive up entrance. Hard to find a cart to transfer boxes. The carts are not hard to find, there are locked up to the wall. Took ten minutes to get a key with one person working in the office. I asked why are the carts locked up? The response was it’s a new corporate policy. Okay now each visit has added twenty minutes of inconvenience. Oh, in addition to the price increases makes me want to reconsider this rental.
The employees are extremely helpful and the units are very secure. The rates are pretty good too. Had no trouble getting a unit and accessing the unit.
AMAZING service! The facility is the best out of several I visited and all the staff are wonderful. I couldn't ask for a better experience. Thank you for all your help, Jeanette! You're amazing. 😊
Ben was super helpful! We were in a bit of an emergency situation and needed to store almost everything, and the people at Public Storage got us a unit quick and easy. The e-lock was also super helpful. They were nice and professional as well. Thanks guys!
Kind and helpful in rental office
We had a great experience at the new facility! It's clean and secure. If you come out, ask for Sterling.
For an entire year, I ended up not using part of my storage unit despite paying $50+ per month, and after a year, it was going to be increased to $60+ per month. During a quick phone call, a staff member promptly suggested that I could move to the smaller unit so I can save half of my monthly cost. That's exactly what I needed. It was still during the cold winter, and I had to move from one storage building to another, but the move was seamless. Both staff members that helped me were very knowledgeable and kind. I'd highly recommend this Public Storage location.
Pleasant staff, got a storage unit just the right size. Very secure, nice place.
I like the fact that there is a secure gate and cameras
Had a great experience with this Public Storage location. Rented 2 units for approximately six months. Units were clean when I got there and clean when I came back. Customer service was great - the people at the front desk were friendly. When I came in to cancel my rentals I needed my locks cut off because I had forgotten my keys 1,000 miles away. The front desk got a hold of the manager and he was able to help me at about 6 pm. Would use again!
It was a great experience; Jeanette, the storage manager explained everything clearly and in the most friendly fashion, then she walk me through the steps and completed the rental agreement and showed me the unit in a most helpful manner. I wishes all businesses did business like this.
Jeanette was absolutely fabulous with customer service and very knowledgeable!
They are very friendly people. I enjoy working with them when I need to talk to someone.
It's cheap, especially when you compare it to u haul down the road. The staff is very helpful and I've never had a bad time with the traffic in or out of their loading dock. They have electronic locks that are great so you can use your phone as a key
Always friendly and helpful staff and a safe and secure location!
My boyfriend and I just signed a rental agreement for a unit yesterday. Jill was so incredibly helpful and answered all of our questions. She showed us multiple units and made sure we understood everything. The buildings, units, and bathrooms are very clean. I would highly recommend going to them!
The newer building is clean, and secure enough. The older building will require extra locks and for you to be cautious. Overall I am happy with my experience. My stuff is safe and clean. I don't think the price increase this year was necessary. I hope it went to the staff. I wish the scrappers weren't aloud to use the garage bay as an actual garage as much as they do.
Ben provided outstanding customer service and a positive new customer experience!
Great location, fantastic staff. I appreciate the communication and patients the staff has with me, had a few issues with my account and they were always so polite about helping to remind me when my bill was due haha
Pay your rent on time no problems late problems lol
Very clean and convenient facility the staff are all wonderful very helpful and informative. 10/10 would recommend . One thing I wish there hours of access went till like 10 or 11 pm But still love the place. The bathrooms are a luxury for a storage unit. And the drive in garage is a must have.
Jeanette was very helpful !
great place for storing your belongings, also they have AMAZING deals if you pay online. They have a variety of units to pick from to fit any of your needs, and i love that they offer a controlled temperature option for storing so that is a huge plus!! at this location it was recently renovated and the new addition has new features that make it easier for you to access your unit from your phone! (a plus since covid is still very active) anyway I highly recommend this location, lastly the staff is very helpful and friendly! 10/10
This large Public Storage facility is very clean, well-lit, and seems to be a newer building. When heading to any of the newly built Public Storage buildings make sure you have a map in hand and directions to direct you to your storage unit; might I also suggest a compass, backpack, canteen of water, and good hiking boots? All joking aside, I think a paper map or the Public Storage app can be useful for your first couple of trips. The prices at this location are actually the best you will find in the Twin Cities, however, prices are always subject to change. The manager was working at the counter and provided excellent professional customer service showing empathy to my friend's situation, she was also very patient while assisting my friend... who took a lengthy phone call while at the counter. The whole experience was smooth and uneventful. Work towards less use of "perfect", however, understood since I was once an "absolutely" gal.
This location is perfect! It's in an easily accessible place, it's always super clean and the employees are great. The store manager was quick to help me with a stuck lock after hours and didn't seem at all bothered by it. All around great place for storage
To whom it may concern, My name is Alfred Gandy, my experience at this place was handled very Professionally. On Dec. 06, 2021 5:21pm Monday, employees there were nice and very friendly. Their were two young ladies at this place helped me out, first young lady i forgot her name. But, the second young lady at that time name was Jeanette. The whole time i was there, the Energy was so Great when i got back home, i had to send a comment. Thanks, Merry Christmas.
Great no-hassle survive. Some extra fees that aren't mentioned clearly elsewhere, but Maverick was a great help! Our exterior unit has about 4' more height than our interior unit. Hope this helps!
Quick and easy, in and out for renting what I needed. Didn't try to upset me or anything
I definitely love the factors of the App that is capable to help me have wireless access to open the gate along with elevators.
Had a unit and transfered to another unit. Very quick and painless. Great experience.
The staff was very nice and answered all my questions. The place is always clean. And the price was not that bad
This is a great facility and Lisa is a very helpful and knowledgeable property manager. If I ever have storage needs in the future I will certainly be giving this location a call.
Lisa at this location helped me. Showed me the size of the storage before I paid. I came in 10 min before closing time and she was very helpful and patient
Very clean building and well laid out, with ample carts and restrooms. And staff has always been very helpful.
Came in to ask questions about space sizes and Jeanette was phenomenal! I tried to catch her off guard with a multitude of random questions about different aspects of storage agreements and she didn't miss a beat! Throughout my time there with her she made me feel like a valuable customer, even though I didn't end up renting yet. She is an asset to your team and shows that she does care about the customer and the overall experience. She didn't seem distracted or inconvenienced by me taking up her time. That's a big deal for me as I've had some negative experiences at other locations where I felt like I was interrupting their day, but not here! Thank you for a great interaction.
Misplaced my keys and spoke on the phone with Lisa about getting them replaced. She had me come in to sign some paperwork and got me in and out quickly. Very pleasant interactions over the phone and in person.
Shawn and Jeanette did a lot to help me move in. Highly praise !
Every time I spoke to someone in the office, they were super friendly! They started to recognize me after just a couple of weeks and knew which building I needed to borrow a cart for - really impressive customer service! The facilities are generally pretty quiet and felt safe as well. 10/10 would go back for my next storage needs!
Management is great, smooth experience both move in and move out.
People beware! Especially storage auction buyers! This facility stages their auction! They would search through the entire content and take the valuables and leave the empty boxes in the picture. Never again! So sad that they do this in this trying times. Auctions here are purely scams
Shawn and Jeanette used team skill with wonderful disposition and plus we had a great time too! I got a great price better than what I had been originally quoted over the phone. I was shone many units until I was completely satisfied! I am so very very very happy with my purchase. And they did this on a busy weekend. I believe God lead me right to this spot today. I have so very many people praying for me, this was no coincidence but a divine appointment. Good bless you ladies and Public storage too!
We had a great experience with Mista! He was helpful and effective
Sean and Jeanette were extremely friendly and helpful.
Easy to get to your storage locker. The place is really super clean so it's nice to go to. I just wish that it was a 24\7 place.
Bella and Jeannette were SO helpful. We ran into some hiccups and they both were ready to help, friendly and set us on the right track. Thank you!!
It’s a clean and secure facility. One thing to keep in mind is that rent is due on the first of the month; the move-out date won’t be prorated but the move-in date is.
Good morning great service I recommend public storage 100% as far as safety flexibility reliable easy access. LOVE IT.
Great service - Bela was super helpful and answered all of our questions. Facility was clean and very secure. Would recommend spending a bit more for the ground floor units, would make loading and unloading much easier!
Very clean units, easy to access, and dollies are available to use for free. Highly recommend!
This is a really nice place and super secure . Definitely feel like my property is safe here ...
I stopped in this afternoon to get help putting the PublicStorage app on my phone. Jeanette assisted me in every way possible, including showing me how to use the app to gain entrance. She was very pleasant and helpful. I have been renting a unit for several months now and have found this a very good business experience.
Amazing staff! Lisa was very helpful in the set up and answered all our questions.
New and clean. Locks people out too early, 9pm is far to early to comfortably make it to your unit after work.
Clean and nice
My experience was awesome. Bella was very informative and courteous. Also knowledgeable about renting. She did not consume my day with questions or issues. Glad I came.
Ever slept in a storage building? No? Well here’s your chance! Look no further than this unmanned-creepy building that locks its clients in at precisely 9pm so they can enjoy an undisturbed night surrounded by the fruits of American consumerism. Seriously: at 9:02 and for hours after we tried calling the "security" line—nothing, a bot that doesn't work. Called the police, who informed us that neither fire nor police have access to the building, which is either untrue or unsafe. Eventually, a police officer showed up who told us "this happens all the time" and that the only thing we could do was either leave our car and come back in the morning, or sleep in our car, which was our only actual option because we live in our van. So that's what we did. But hey, at least the men's bathroom was in working order—and at least we knew we were secure! (Just kidding, because months earlier we'd had our storage locker broken into and Public Storage never informed us that they caught anyone responsible.) We were finally sprung from our storage jail at 6am when the gates unlocked themselves. The local managers apparently aren't able to fix the security line. The cop had advised us to put in a complaint with management, which is a voicemail somewhere. Haven't heard back. We hate this place. It's one of those horrible businesses where we and everyone else like us get trapped (not just overnight) because even when the rent "deal" we came in on will inevitably expire in a couple months and spike to twice the rate, once you've lugged all your earthly belongings into the cheapest climate-controlled box you could find, you don't really want to immediately move it.
Stored my car and a few other things there a few winters ago. Not even a month later, I get a phone call from them saying my unit was broken into. Lock was cut. The thieves stole quite a bit of stuff. Staff was where I was unimpressed: unsympathetic and unwilling to do anything or update me on what their next steps were. They told me I had to file a police report (in which I did). They told me I couldn't look at the security camera footage of people breaking into my storage unit. And every time I asked for an update from their side of the police report, there was no response. Years later: still no response. Absolutely terrible. I moved all my stuff out that day of the theft.
A very good place to store your goods. Clean units and good lighting. Very good security in and around the business.
Bela was amazing.
Belamaie was amazing and very helpful. Would recommend this Storage Unit
Jeri was kind and friendly; showed me the storage before i agreed to the rental; and set me up for quick and easy access to the storage
Bela was very helpful getting me into my unit and showing me around.
Bela was fast and lovely
Fast, knowledgeable service. Belamaie is a Rockstar!
Nice secure clean
This is the Worst Public Storage ever poor security poor lightning people sleeping in the units by the way I wonder if Anyone else besides me New about the dead body that was found there today smh
Two break-ins at my storage locker in less than 2-1/2 years. It is a hassle dealing with figuring out what was taken, filing police report, and making sure the locker is re-secured and deal with insurance company to file claim if over deductible. After first break-in management took several days to repair door so it could be secured again. Second break-in took two days to repair door. Manager said he would comp me a months rent on first break-in. Never happened. Second break-in got me an apology from the the office clerk. Rating 1 star because that is as low as can go. Way below my expectations for security of my possessions. I would NOT recommend Public Storage at 1441 Hunting Valley Rd., St. Paul, Mn.
Clean, easy to access. My storage unit was broken into after a few months, but management provided a replacement lock. No cameras in isles... just entrances.
Just checked-in and moved in the first bit of stuff. This is a large facility, with lots of parking, and the ability to unload under cover. Large box dollies are provided free, and the storage unit is very clean. Unique electronic code needed to enter and exit. Office staff was ready and cheerful in helping me find the unit.
I would give zero stars if I could. The two ladies behind the counter were rude and cold to me. Refused to provide any assistance and refused to provide me information to contact the store manager. With all of the other storage options available today I would STAY AWAY from this location.
I have had a storage unit here for a while. Everything has was good for the most part until I get a call one day informing me that people were breaking into lockers on my floor. Then I showed up on a Sunday with a truck load to put in my storage and there’s a paper saying that no one is allowed for access the second floor for 2 days? So now I’m stuck with a truck load of items in the rain. I’m not understanding how you can just lock down a floor with hundreds of peoples items in storage. You don’t even send an email to give us a heads up? Horrible service.
Awesome staff! They go above and beyond to help! Clean facility. Would HIGHLY recommend!!! Shannon M
It was clean, ladies at front desk were very professional and kind. The manager was kind and easy to work with. There was a little hiccup with the system when I was there, but we worked around it. Would definitely go back!.
I got my unit on a Saturday (probably their busiest day) yet didn’t have to wait long. Bela did a great job ensuring to explain everything accurately and efficiently. Before we knew it, we had our unit info and were ready to unpack! Thanks for making our experience so quick and easy, Bela!
Salvador and Bela was very helpful to me. They help me set up my entry access gate appt on my phone so I can enter into the gate using my cellphone 📱. I been storaging my personal stuff for 2 yrs. No problem ever I can recall. I am very grateful to have a safe and good environment for my personal stuff.
Clean, secure, well maintained. Big shoutout to LaKenya for good customer service.
The location is perfect and the staff were very pleasant and helpful with getting us set up with our storage unit! The facility itself is humongous and well built! We also love how secure it is!
Staff was really helpful and informative even though we gave them a lot of tough questions. I am using one of their smart storage units for business storage and multiple people will need access. Kenya was patient with our specific needs and got us the answers we needed. We now have a unit with a smart lock so that our team can access the unit via phone app. Their new building is clean and easy to access. I'm happy we found this solution.
This trip was interesting but the front desk allowed me to leave some items and come back and get them. Very kind
Excellent place to store your excess items! Very easy access and very clean units! Reasonable pricing. Kenya was extremely helpful in helping us get the storage we needed. Would highly recommend!
I had an amazing experience at this location. Jeri was the name of the women who helped us. We went in looking for a unit to fit our stuff in turns out we didn’t know what we really needed. She took time to talk to us and got to know what we were storing and helped us find the right space. She showed us this bee lock system they have where you don’t even need keys. I think it was called an E-Lock no sure though. But we love it. She really made it convenient for me and my family to access our unit. Hassle free super clean. Staff are super friendly and polite. Exceptional service .
Easy quick check in process, clean Facility, friendly staff. Great location with easy access
Even though it costed a little extra, they kept my storage unit for me after being late more than 2 months. They were understanding of my situation and I was still able to keep my belongings. I really appreciated that!
Easy to use, clean and safe facilities.
Climate control system is great at Saint Paul public storage
Very disappointing. Overly crowded and they now have reduced hours due to construction that they cannot elaborate on. Due to limited hours there are so many people waiting during weekdays that it's not uncommon to just sit and wait for 30 minutes before you can even load or unload.
Extra storage space
Been renting at public storage for years meat eron always helped me out when I had problems hate to see him leave be safe my friend but they still have good workers Danielle and Sonya are good peoples
Tou helped me out today with my reservation for a couple of storage units. We had a little miscommunication but he solved it all for us and helped us get to the units. Great service.
I loved the service of public storage. The employee was considerate and concern of the proper space needed to fulfill the service needed. The storage was very clean and climate controlled.
Eron is absolutely FANTASTIC. I have been with Public Storage for several years. He is thorough, professional and very knowledgeable! When you go, ask for Eron...I have never been disappointed with his service! He makes the place number one!!!!
Super helpful. Best store experience so far!
I’ve always had a great experience. The customer service is great. Peggy, Eron , Pía, and Ryan made everything so easy for me. Peggy and Eron were very patient with me and bent over backwards to help me out. The location is easily accessible. The storage units are new. The facilities are clean. I would recommend this Public Storage on North Hunting Valley Road, St Paul to whoever needs a storage place . Thank you to the team .
Kina/Eron/Sonya all did a good solid work helping me get account set up and into the unit. Unit was as advertised, and access into and out of the area is really good. (UPDATE) Needed to do some account changes on 6/10/20 at the rental office. Eron helped me again and provided the exact service and results that I requested!
Super easy move in. Thanks Peggy.
Great customer service, If you decide on this location for your storage unit. Then I recommend Eorn, he’ll find the most convenient & affordable plan tailored made for you.
Eron was patient and helpful and resolved my problem. I would highly recommend service with Public Storage and want to recognize Eron for his assistance today🙂
Eron was great to work with - professional and funny. Renting a storage unit is not fun, but Eron made it an enjoyable experience.
Our experience at this location has been a breeze thanks to ERON! He was welcoming from the minute we arrived, walked us through the entire process, and made sure we left happy. GIVE THIS MAN A RAISE! He is clearly dedicated to ensuring the happiness of each client that walks through the door. 10/10 a great man & hard worker.
Had a great experience with the move in with eron today thank you a lot
Sorry so late but me and my grandma came into public storage today to rent a storage eron helped us out he was so nice my grandma was very much appreciative of the service he gave us she was scared but he assured her that her stuff will be safe in the new building that they have it is very big thank you for your help
I am so thankful for Eron’s professionalisms and support during these trying times. I would highly recommend this location for your storage needs. The staff is friendly and professional.
Erin and ring was a great help with helping me get in my unit always helpful wen you need them
I've been a customer with public storage since 10/01/2019, Eron assisted me on the day. Every time I'm there he's very polite, friendly and always willing to assist. He goes over and beyond to make sure the customer is satisfied. Thanks for all that you do!
Eron and Gil were very helpful with their services. Its also a great location for myself to storage my belongings.
Everybody was nice and kind, Pia and Eron really helped me out. Thank you all!
Gil, Erin, and Sonya was great! We are the first group to rent storage in the new section and they made it a special moment. Even though we didn't want to take any pictures 😉. I'm happy we chose this location. Thanks.
New building. Everything is clean and good looking. The staff Sonya and Eron are very friendly .
Tong was very helpful. Great service and very good experience!
Gil was awesome and made my experience quick and easy. Eron had A very pleasant attitude. My all around experience was great.
Eron was very professional!
Eron was a great help with getting me in the right size unit
sonya, eron have been a great help I had some issues with my storage unit they got me right fun great team
Went to pay my bill here. The staff was funny and super friendly.
Excellent customer service! Great experience
Sonya, Eron, jeri, and Tong were all very friendly and helpful. Would recommend this public storage to anyone looking for storage.
Had great customer service experience with Jerri. Definitely would recommend using this storage for all your needs.
Soyna eron gil was a great help with my move in even though i didn't no about the Insurance great peoples thanks
Was considering storing some things so I stopped in and was delighted how Gil greeted me and Sonya and this guy name Eron was fantastic with informing me on Public Storage policies yes I think I will store my things there
Extremely helpful staff went above and beyond to accommodate my storage needs! Special thanks to staff member Mista very positive attitude and knowledgeable! Best storage unit in the twin cities
I’ve got to say, Deshawn and Dria made this experience the easiest time I’ve had doing a rental. They are super personable, and I feel like they honestly care about their customers. Would recommend over and over. Edit to my review: My items were stolen from my unit due to a break in. This was while I was on active military duty. How did I find out? When I got home, I went to my storage unit to try to go get some of my dishes and other personal belongings out of storage. They told me while I was there. I witnessed it, after being gone. I literally found out after having been away for six months that almost all of my personal belongings had been stolen, and I had nothing. All of my clothes, my kitchen wares, my bed, items of value. An advanced notice would have been awesome.
Sonya, Erin, Kina and Old Gil were so friendly and helpful! Nice and clean.
I would highly recommend them. They were very courteous and helpful in making sure the unit was the right size and the pricing was reasonable. Sonya and Eron were great at making sure my move in was going smoothly. They even called me to check up on my progress to moving in.. Much respect to these too... Thank you...
I had a great experience here. Great customer service and Sonya was extremely helpful in getting me a unit that fit our needs. Would definitely recommend this place.
Eron was a great help i thought i lost my unit but he called me to let me i didn't came in and paid it in fyll thank you for the call
Thomas and eron was a great help with my movin great customer service left my id at home they waited for me to come back nice men thank you
Eron was superb in his assistance with my unit. Public Storage is my go to storage place friendly and helpful staff always.
Sonya, Eron, and Thomas were very helpful to me in getting records years after we had closed our units. Workd-class service.
Thanks to Eron sonya and Thomas they helped me with all my storage need even though it was cold out
Thank you Eron Sonya and thomas for all you help with my move in they made it so easy
Eron Sonya Thomas thanks for all your help
Erin and Sonya are to great people help with all my need thank you guys for your help
Erin soyna and mista, very friendly and helpful. All smiles, quality informative customer service!
Eron, Thomas, and Sonya were fantastic. The property was clean, secure and well kept. I feel like my stuff is going to be safe and the employees made me feel like my customer service interactions are going to be easy and quaint each time.
Eron Sony Thomas was a great help today thank you very much
Sonya was such a nice and helpful person and the facility is clean and organized!! I’d give them 20 stars if I could!!
Eron Sonya was a great help with my move in nice people thanks
Had a ball today the people are so nice and helpful thank you Erin and soyna
Eron he is amazing help with all information and he professional ways to explain how it work the service i need i recommend the place,
Eron he is great man help me move on to my unit
The service here was great. Mista was very helpful, and helped me with all my needs
Eron and Sonya were jovial and helpful. Good facility. One thing not mentioned in the orientation was that I would be buying a lock in the agreement. Overall, quite pleased.
Jarrod, Eron and Taylor were very helpful, courteous and patient. Jarrod set up our contract and went through each item line by line in a professional manner. We stopped in around lunchtime, so there were a lot of employees willing to help. I would recommend this Public Storage location, as the people are friendly and the process was painless.
I was greeted by Eron and Kina when I walked through the door. Together they collaborated flawlessly to ensure I was pleased with my unit. Kina escorted me out to get a physical look at the unit I'd be renting. Along the way she gave me storage tips and was a general joy to talk too. Once back inside Eron broke down for me the lease agreement and automatic payments. Once the paperwork was done I was given a lock and gate code! I loved the customer service at this location and Public Storage has been great to me and family in the past. Thank you to Eron and Kina for their hard work on this colder or days!
Been renting from public storage for a year now eron always brightens my day good man
Don’t like to give money away but it’s something about Eron that makes me pay my bill on time got to get my stuff out lol
Went in mad but eron took care of me and all my need made my day thank you
Why is it freezing all the time??
Great service from Takina and Eron, I was late for my appointment and they still were able to accommodate without any issue!
Prices go up but security goes down. These trends are not good.
Thank you Sonya and lina on the move in great staff
Thank you to eron and kina for helping me with my move in she took the time to explain everything to me did not rush me on my move in I felt comfortable with the things they were telling me about my lease great wonderful people think my belongings will be safe for 6 months
Kina and Eron were super helpful and went above and beyond in helping get set up in a new unit!
Eron kina and Sonya was a great help with all my storage needs nice friendly fun people
Eron Sonya and kina was so so so helpful. With my move in never meet people so fun and friendly full of joy
Eron kina & sonya was a great help with my storge needs GREAT TEAM way to go
Kina, Erin &Sonya are great they help me get my bill paid and made me smile walk out feeling good with renting there
Great service at this location! Talk to Kina and Eron for all the info and to get setup quick and easy! Made my transition to a bigger storage unit fun and simple. Wide variety of units available, just down the road from the U of M!
Kina & Eron
Kina and Eron are great at this location they helped me to get my things to my unit with the carts
Eron and kina was a great help on my move out
This place has the best customer servers eron and kina really helped me out. Made the renting experience very easy going. Easy access even with the construction. Love it, will keep this as my go to storage facility.
Eron and kina was the best help today
Sonya , Eron and Kina we very friendly and helpful. I walked in and they were ready to help me with mu storage needs. What a great team!!
Eron an Kina were excellent getting me what I need and made the process easy! They are so knowledgeable! Keep up the good work!!
Kina, Sonya,and Eron were very helpful and knowledgeable.. They answered all my questions and concerns and had me in and out. Clean facility
Sending shouts out to the two employees who assisted me today,.. Eron and Kina thanks for your time n patience and accuracy of customer service and knowledge and details for your storage units i am satisfied and greatful for your service.
Came in to look at a unit kina and Erin help me out with no problem they were nice people even though I was just looking for a good deal I think I'm coming back to rent just because I felt comfortable with them
Had to go all the way to hunting valley to get answers i rent a eaton street went there twice no one was there thank you eron and kina
Kina and eron was a great help today
Kina and Eron was a great help with the questions about my storage unit
I had a very good experience with Kina and Eron. They were very helpful and always there when I needed them. Highly recommend!!!!!
Easy on/off access to 280, clean, well lit, staff was courteous and went out of their way to help me and other customers every time I was on site. The folks in the office seem to have to put up with difficult clients regularly and did a great job of maintaining their professionalism while providing great service. My company rented two large units over the summer and I have nothing but great things to say about the employees, site and service. I would definitely rent from this location again if in the area.
Great site and great service. Sonya was very nice and helpful with assisting me with renting my unit.
I was at this location on Sunday 10/13 helping some people empty out their storage we were met by 2 employees that working (Kina and Eron) they were very polite and good people and even gave us a hand when they seen we could use one. Excellent location, I highly recommend using them.
Kina is efficient, thorough, kind and an overall joy to work with! Made everything easy for my same day move.
Kina and Sonya were very friendly and helpful, the level of professionalism is top notch and I would recommend everyone to do business with them.
Joy was amazing! Needs a raise, was very informative & professional.
Joy was amazing with her help and service. Great personality!
Eron and joy today the two people that was at work they did a good customer service to me they help me out with the storage unit I give both of them 5 stars😁😁😁😁😉
Joy and Sonya have been great, friendly, and excellent service. I will come back her and refer my family and friends. Thank you
Joy and Sonya at the Como location in Minnesota get 5 stars for customer service. My girlfriend and I were looking at options to consolidate our multiple units, and these women sat down with us and helped us understand our options. They made us feel like family and conveyed a heartfelt desire to help. Thumbs up I would recommend this location to any of my family and friends. Thank you!
The staff were really friendly and helpful especially Joy and Mike . I would recommend coming here if your in need of a storage unit.
Do not go here! We’ve had our belongings here for barely over a year and they have gone up on rate 5 times! We started at $35/month and in less than 6 it was up to $70 and 3 months after that we were up to over $90! What will we be paying in 6 more months?! $200?!?! Do not trust these people! Management will NEVER call you back and are impossible to deal with! This is your warning. Go literally anywhere else.
Eron, Joy and Mike were a great help, very patient and knowledgeable. Joy and Mike are going to be GREAT ADDITIONS to your company!
I was running late and Joy was still very understanding and helpful! She was very eager to help me get my needs met
Joy, Sonya, and Eron were extremely helpful and personable. It's nice to receive such great customer service.
Eron and kinda was a great help I was late for my appointment and they still got me in
Sonya Eron and kina were very friendly and helpful. Would recommend to anyone needing storage.
Eron and Kina were extraordinarily helpful in wrapping up what has been a good experience with Public Storage. We stored here for 2.5 years. These folks have been great to us
Great staff here!!
Eron and sonya were very helpful. They answered all my questions.
Sonya and Eron where nice was quick and easy.
I like to thank kina for the help and information you provided me with. Truly a wonderful gal. 😘
Thanks for all the help! Kina was very knowledgeable and answered all my questions. Thanks again for the great customer support!
I was running a bit late with moving, and they were very kind and accommodating. Eron and Sonya were super helpful and made my move much smoother. My storage unit size was unavailable, so they helped upgrade me for the same price. They were friendly, showed us where everything was, and answered all questions quickly!
It's cheap, easy, and the office personnel are there to answer any questions, 9-5
Helpful and kind! Kina and Eron were extremely fast and helpful.
Eron and sonya was a great help thank you
This place is great. Great prices, great location and great employees! The whole process was super fast and very easy!
I had a very rough customer experience early on with the regional manager Taylor. As soon as I was in contact with the district manager down in Chicago, I was taken care of. The district manager worked with the employees at the location to accommodate my situation. Specifically, the employees Richard and Eron have done a fantastic job working with me since I've purchased a unit.
Sonya eron and kina are great staff the did a wonderful job getting me a space that's works well for me
Erin Sonya and kina was a great help with my my Mone in thank you guys
Eron was great and knowledgable
Rude & Disrespectful.👎🏾
Awesome staff. Richard, Eron, and Sonya were accommodating to our short moving timeframe. Super nice too!
Eron was a great help he was working with to people at one time but he did it the other guy was not so helpful sorry
Richard, Eron, and Sonya were all so helpful! The space was clean and secure. Felt safe leaving my belongings here for a while when I was moving around. Highly recommend!
Very accommodating! Richard, Eron, and Sonya were all really helpful! the space was clean and orderly. Would highly recommend!!
Eron was a very optimistic , professional , kind , friendly person . He didn’t just treat me and my brother and cousin like customers but just like family members . He should always be around . He was very intrigued on what size and space I should have . And also gave me different advice of other locations and also have me a overview of my insurance agreement and also late fees . His customer service is absolutely stunning and I would recommend anyone to work with him also his co worker Montreal was very helpful . They both answered all of our questions and gave us the best answers .
Eron kina and Montreal was great help they help us get the right size unit made sure we had everything we needed
Eron and Montreal helped me out with my unit and to top it off they help me fix my flat on my car thank you
Kina was knowledgeable, very helpful, friendly and personable! Can't give her enough stars. Really great customer service.
Friendly and knowledgeable staff!
Walked in on a crazy hot summer day. Even though the A/C wasn’t working, both Montrell and Eron were super positive and helpful. Montrell, showed us our unit and the easiest way to access it. It was my first time getting a storage unit, and Montrell made it an experience to remember! He showed where all the carts were located, for easy access on move in day. I will definitely, be keeping public storage in mind for all my storing needs. Best uniform usage I’ve seen in years. 👍🏼
Julie was a great help. Fast and simple service!
Montrell was great help.
I had an appointment set up today but ended up arriving earlier than scheduled. I then was greeted by Montrell. He showed great customer service throughout the time I was there. He answered my questions and gave me suggestions pertaining to my needs. This was my first time renting Public Storage and because of his professionalism, I can see myself renting again if need to in the near future. Thank you Montrell! Much appreciated!
Kina was an excellent provider of service and was very fast at delivering superb customer service!!!! Would refer this establishment to potential consumers.
Kina was helpful and nice
Clean storage facilities with ample space for price
Andria and Deshawn were both awesome to deal with. Looked after me when I first opened the account and with the same great customer service when I closed the storage account. Would not hesitate to use them again.
Julie is an great help.. Desrves an raise for her hard work.
Montrell and Kina were so helpful! This place has great storage and great prices.
Julie was easy going and pleasant and helped us get set up swiftly
Julie was the best and was so helpful!!!
Great service! Thank you Kina;)
Very very very disappointed with this place. First time renting storage and within the first 2 wks, there's break-in to my unit. Deshawn called me and when I got there she told me she already made police report on my behave so that I don't have to call and made another report. I called the officer and NOPE, I have to call and made my own report. Deshawn also said that she put an order to fix my unit.1 month later, still NOT fix. I went to the office and there were new manager and workers due to poor management there, according to the new people telling me. Karma gonna get those scumbags.
Andria is amazing she was so polite and respectful I appreciated her help last minute changes before a move can be hard she eased the process thank you again
Great service and friendly staff. Helped me out and got me what I needed for a reasonable price
So when you tap it okay the Como ladies over here at the Public Storage off of Como and 280 are amazing I can't say enough about them the they're handling business over here helping customers walk with your daughter taking phone calls they're courteous they're Pleasants they're smiling in the midst of our distress here cuz my mama and my daddy had to move out by the 30th and they told me on Tuesday so we are stressed but just seeing their smiling faces it's just making us feel more comfortable so kudos to these ladies have a blessed day
Very happy with the customer service and facilities. Have rented with Public Storage elsewhere so knew what we were in for, but Adria went above and beyond expectations. She walked us through everything and was very thorough and kind. It was a very rainy day but she was a little ray of sunshine!
Professional probably will use this storage again
Dria is great! This place has been very good for all my stuff. Always helpful and professional.
Always available when I need them
Very great safe place very well
DeShawn Your the greatest!!! I was having one of the most horrible days of my life and I walked in and did even know if I could get a storage, it was a few minutes before closing time and you went way over and beyond to get me in!!! Thank you so much for all your humor and your kindness!! Thank you for everything you have done for me I truly am grateful. Thank you one again Chica!
Deshawn did a great job highly recomendé
Dria and DeShawn we're very nice very organized efficient and help me get my storage with no problem very good workers recommend more people to come to the storage
The two ladies that are in charge are amazing! They really know how to make you feel comfortable with your choice and answer any questions you have!
Staff is super friendly! Deshawn and Dria were very helpful and knowledgeable - they set us up quick and easy
Dria and deshawn where great thank you ladies
Dria is fast and knowledgeable about this business thank you so much for getting us in your a lifesaver
Omg I love andria she was great
Dria and deshawn were both very nice and sweet. They made my move in easy. I would highly recommend this specific location to anybody.
Nice stuff and friendly environment
Recieved solid customer service from Dria and Deshawn. Thanks again!
Dria was very helpful !!!!
They are ok.
Most amazing people so helpful with any questions u would have. And getting a unit is so easy they make check in a breez. DeShawn Is just awesome made everything so nice walked me through everything showed me were my unit is and more they great u by name when combing in the office
Dria was wonderful she went beyond her job today thank you
Dria the best for her job she was the bomb
Drea was awesome very curtious and friendly. Addressed all questions with explanations.
Dria was an amazing help with all the info and was super professional and understanding.
We had a good experience here. Dreya, I hope I spelled your name right, who works in the office is professional, pleasant, and patient while explaining the rental process.The employees did a good job keeping the place clean. (Despite some customers leaving items that they decided they no longer wanted anywhere other than in the dumpster ). We rented from the one that was in St Paul by Como I definitely recommend that if you're going to use a storage facility go there.
Deshawn and Adria were very warm and welcoming even after I was late for my appointment. They were very straight forward with how things worked and made me feel secure in picking public storage.
Deshawn did a Great job great service
Public storage managers are so nice dria and kina were so sweet
DeShawn was super helpful getting me set up into the space
Great customer service very helpful and friendly
DeShawn was courteous, helpful. And thorough. Also efficient.
Dria and Deshawn were so dope them girls are beautiful and helpful glad we stopped in.
DeShawn was fabulous! Walked us through everything very nicely. Straight forward with fees and things included with the process. Would recommend highly.
I've been with public storage for years America is the best manager to date. She's been supportive and helped in every way .the new lady deshawn has come in and really is nice to there a good team and have looked out so much thank you
The staff are very kind and helpful. They know their customers name! I love this location. It is safe and I am so glad I invested in a climate controlled unit. The quality of service they offer is far higher than the rental fee!
Deshawn was so incredibly helpful and friendly during the lease signing process. I came in not knowing at all what to expect and she took time to explore all my options and talk with me about what would be most helpful for my situation. I highly recommend this facility and am looking forward to renting from them. All my interactions with Deshawn and Dria were professional, courteous, and helpful.
DeShawn was very pleasant and helpful!
Dira was so nice and got me in fast and out within 15 mins 😍
Andria was very helpful and got me moved in on very short notice! A great experience when I really needed help!
Don't let their 1$ promotion fool you. They're expensive as hell and tack on ridiculous late fee amounts. I would never use them again. Front office staff were nice and helpful though but the way the business itself is ran is obviously trying to squeeze as much money out of you as possible
They were so nice and helpful!
Jeri was very friendly and helpful.
Dria was very helpful in helping us with a storage unit. Will definitely recommend
Dria was amazing by far one of the nicest people I’ve ever met
The greatest scam the world has ever known! The least needed thing that the most people have ever paid for in all human history! Think about it...
Was about to here property manager montrell and jeri handle a situation as i braught a friend to see the property. The tone that was used was amazing not getting frustrated and helping thanks guys keep up good work
Deshawn was very nice and professional
The place is good and the manager was very polite and helpful I recommend this place to everyone
Very nice place One person tried to kill the other lol
My manger is so nice Dria has helped us a lot and new manager deshawn was just as nice they help and give great information
DeShawn & Dria did a fantastic job getting me set-up & in a unit ! Well done !
Very helpful, very friendly, and really nice facilities. Ask for Deshawn, she is super helpful.
Deshawn was both professional and pleasant 😊
Andria is very helpful and personable.
Fantastic experience! Staff was incredibly helpful and made me feel secure in choosing public storage =)
Deshawn was extremely pleasant and helpful!
De shawn was very helpfull i will tell every one about public storage thank you very much....
I think this place is incredibly professional and the young lady that I met was not only charming but she was right on everything she had said. I was nearly a half an hour late because of some problems that I have had and when I came in she was so gracious and never even made me feel uncomfortable I would rate this place over 100% just on her customer satisfaction skills. Deshawn and my little rescue dog hit it off so well that I knew I had made the right Decision to come back. So many people can learn from her customer service skills on how to treat a customer thank you
Great customer service
Deshawn is Super Nice and helpful . Definitely recommend her .
Dria was great walked in worried she took care of us
The 280 girls were so sweet Andria and Deshaun we very nice and helpful to us on our visit.
Great and friendly service! Dria and DeShawn have it down. Nice ladies and lovely facilities.
clean facility that's reasonably priced. Under great management from, Dria and Deshawn.
Dria got us a unit 10 minutes after she opened and was awesome to work with
UPDATE: Resolved this issue with the manager. Andria called me and I understand that there was a misunderstanding about scheduling the vacate date for my unit. Besides this issue, which has now been resolved to my satisfaction, I am happy with my experience at Public Storage. Paid for my first month of storage, but was unexpectedly billed a second time 2 weeks later. When I asked about this, I was told by the manager that it was the advance payment for the next month of storage that would be refunded as long as I moved out by my vacate date. When I did, I was informed by an employee that I would not be receiving a refund. Failed to get the manager’s statement in writing, so I am stuck with an extra $103 charge despite the manager’s assurance to the contrary. Employees have refused to provide a way to contact the manager. I don’t recommend trusting the manager or employees at this facility, and definitely do not recommend consenting to autopay.
Dria was a great help so business minded what a great experience!
so nice people the manager Andria was so helpful we were worried but she helped us fast.
Easy way to store things between moves!
Dria was great to work with, and very helpful!
Dria was great, got us a unit instantly and it was exactly what we needed
Dria had us in and out with a storage unit in no time. Excellent service!
I have been renting a paved parking lot for 3 months from this Public Storage and while the prices are right, a few weeks after moving in a small pothole showed up... soon after it began growing and is now huge! I've asked them for several weeks to fix it and they haven't. I cannot move my camper. Now, they call me stating that they have decided to build a new complex on top of the lot an I have to vacate by the end of the month. Tell me how am I supposed to do that? They refuse to refund me and I'm still not entirely sure how I'm going to maneuver around that huge hole. :( :( :( I will say the general manager here has been very professional and is very nice, but I wish there was a better solution and back up to their promises of it being fixed.
Diva has Great service here!
Dria was so nice great help
DO NOT KEEP NICE THINGS HERE! We had equipment stolen from our vehicle that was parked in this storage lot. If that's not bad enough, the company did nothing to get video footage to the police who were requesting it. Maybe they didn't want to reveal that their gate was open for long periods of time or that people were allowed to follow other vehicles into the storage lot....
Dria has outstanding customer service skills
dria was the best manager i ever meet she helped two of us at one time she was so nice
Dria, she is the best storage staff iv ever met. She is very kind and help me a lot.
The manager Doris is so nice we got the wrong size but she still took fast care smart lady
Public storage is great thank you Andria is so helpful
Daria was nice to help me find the space. This parking lot looks safe and the price is really good!
Daria and the rest of the public storage employees we have been helped by have been fantastic as we have been clearing out and moving units. I would recommend
Dria was great to work with.
Dria provided by fair the best customer service I ever recieved from public storage. Thank you for the help and advice
outdoors!! go next door and get the heated lockers.
Off to a bad start and things kept getting worse but the manager is so thoughtful and understanding.She does a wonderful job at running the place that its no wonder they are expanding plus they have reasonable prices.🖒
Dria was really easy to work with she jumped right in and provided great service
Dria is the best! She was so nice!
DRIA IS A GREAT MANAGER! SHE ROCKS
Dria is super cool we loved her helped us and made it easy to understand
dria was very helpful happy mother’s day
Dria really helped us out!
Quick and easy! Dria was very nice and professional!
Andria is the most caring person I’ve run across at public storage thank you so much today!
Dria was the best
Dria was a great help fast and friendly
Dria by far killer it super nice😀
Dria is by fair the best manager I've come across at public storage such a nice person so helpful and caring with everything I have going on I appricate such a easy time here thank you .
Dria helped us she was super cool.
Dria was very helpful!
dria helped us out super fast thanks alot
Dria is amazing shes so helpful and caring in my time of need thanks for a smooth transition!!
Anna was very efficient, friendly, knowledgible, and helpful.
We love public storge comos property manager is very helpful and fast on her feet. Thanks again Andria
Andria was very helpful
Deja and Ken were so great
Como public storage has a great manager Dria is really nice.
Omg dria was amazing!
Daria was awesome
Dria was great she’s been around at a few properties we have stored with always a pleasure, and helpful.
Drai...was awsome....very helpful
We love public storage dria and ken are the best!
Watch out for regular and outsized price increases. $100 rent turned into $127 within 18 months of initial renting. Wishing my income could keep up with that kind of inflating pricing.
Tesha and Dria were so nice and helpful great team of pretty girls
Dria was a savior! Thanks again
Dria and Ken helped me and my son out omg thank you guys last minute save.
Dria and Ken were more than helpful when I needed to check on the storage items of a friend who lives out of town. They carefully explained policy options and helped us with a better lock for her storage space. Nice folks and really helpful.
Dria was a very helpful manager fast and straight to the point got everything we needed
Affordable and Convenient Location
Walked in after looking around for a few parking spots in town Andria walked me through the process, and helped me make a great choice for my new business looking forward to this new partnership
I’m new here to Public storage Andria and Richard were super fast and helpful!
Stopped in had a little issue but Andria and Richard jumped in an took great care of us! Thank you so much
Marcus and Dria
This is a nice storage space in a convenient location. Unfortunately the place is one big maze which is a bit confusing. The definatley need more lighting. Upon moving my things from my unit the elevator was broken for two days which is a hassle when moving. Lastly, there is a dangerous amount of ice. Everyone helping me move almost fell. They need to take care of that asap.
I work for u-Haul and U-Haul has better service
Dria took care of me super fast and got the job done right answered all my questions and was super helpful thanks.
Stopped in long time customer public storage Andria by far passed my expectations and Jessica was great form of info as well. Thanks Andria for that last minute save!
Looking to store in about a month dria and jess gave me all the information I’ll need great help!!
Brand New to public storage I can't believe how great your workers are! Jessica and dria super fun super nice I feel super at ease. thank you lady's
What time pick staff
Stopped in to park my new care Dria was very helpful, considerate, funny and extremely sexy. The visit was very pleasurable. Definately would recommend to other people!
Everything was good until they billed me for more than I agreed on after the first month. They agreed someone explained it wrong to me but did not forgive the extra they charged me. Their "confusion" cost me.
Dria took great care of me and Jessica was super friendly thanks public storage
Jessica is A1 Fabulous!
Security at this facility is a problem. Gates, which require keypad access, close only sporadically. When the gates are left open overnight, anyone can access the buildings. Buildings within the fence are left unlocked on purpose. Your property is protected only by your padlock on your unit. Phone calls during non-office hours are routed to a call center where help is unable to respond except to send emails for actiion the next day. Really amateurish, bordering on incompetent, for a publicly held company
Stopped here, got a unit. Dria was helpful.
Dria and jessica wereniceandhelpful！
Property managers were very helpful and friendly. They made sure I got the exact unit I needed.
Location is easy to find, great rates on the storage units. Not a fan of the overheated 2nd floor units!
Dria and jess were great to work with we walked in last min and were meet with great help and smiles
Dria was great to work with. As a business owner, I'd value someone managing my business and taking care of customers line I've seen her do today. I'd definitely come back to this location.
Stopped in at Como public storage was worried he wouldn't get the space I needed Andria keep me calm and got me what I needed great lady fun to work with🙂
Called Dria and she was extremely helpful finding me an affordable storage unit quickly. Would highly advise renting through this company.
Dria and Jessica where great and very helpful really appreciate there service...
Billing has been horrible, I pay annually and have receipts showing we paid, local office continues to claim we are past due even though we have a receipt showing we paid. The local branch request I contact the corporate person Ben who doesn't respond to emails or calls, overall experience has been poor, plan to move my content after 12 years of faithfully paying in full. Really went down hill once Public storage took over a few years ago.
As a person with very little knowledge and lots of questions, I was treated so well and Jessica answered everything clearly and happily! So helpful!! I would highly recommend this facility!
Thank you Jessica for making this process quick and painless 😄 You were still smiling even after your day was very busy on the weekend. Thank you!
Andria was SO helpful in what was a very stressful time as I was between residences. She found the best compromise for what I needed and it was great to deal with a friendly face!!! I will definitely be recommending anyone to her for their storage needs!
Andria was really nice and helpful today. Very friendly. Thanks public storage
Leslie and Jessica were extremely helpful in finding me exactly what I needed to store my extra props fit my studio. I came back to make a payment and Dria was most helpful.
Dria and Jessica were great help and made everything nice and easy! Dria took me through each of my options and find the best deal for me! Thanks!
Good location, clean facilities, and very nice staff. Dria and Latasha were very helpful.
Dria and jess were. Very helpful. Thanks ladys.
Very friendly staff. Leslie was incredibly helpful and efficient!
Super helpful and easy to work with!
Team was Jessica and Leslie were great . Fast check in
Leslie & Jessica had my day on point.... I came in got things taken care of and got back on the road... Thanks guys I appreciate everything....
The person helped me her name is Jessica and she's the most wonderful person on Earth and she just did a wonderful job
All the ladies I've met who work here are amazing they all have been very friendly and helpful.
I had a great experience setting up my account with Jessica. She was very knowledgeable and friendly.
I love going to the public storages and being greeted pleasantly by an employee. Felicia made my visit go by so smooth. she gave me lot of great information on different storage spaces and pricings. I will definitely go back to this location.
Felicia was very helpful and pleasant! The location is well priced and very clean. I am so pleased we decided to rent here.
I love this location! great customer service. De'sia is a great worker helped me out with anything I needed she's awesome
Jessica was very helpful.
I moved to minnosota with no idea of where to store my stuff and thankfully I came across this place all the workers here are friendly and willing to help especially De'sia, she made everything really easy and helped out alot.
Dee jessica has good costumer service
I came in to ask a few questions about storing there and what their policies were. Jessica, the property manager, was full of information and treated me like family. She was warm, inviting, and quick with a joke lol not like most places where they hold their hand out waiting for your money. I look forward to returning.
Jessica was awesome. I am looking to possibly store sometime in august and she showed me several different sizes of units that could work for me, and also went over some of the merchandise that would really help me start packing. Looking forward to hopefully storing with Public Storage. :)
Dee was great
Dee was is a very great help, she understood what I was looking for and in the price range I wanted. She is a great listener and knows her stuff! Thanks again Dee girl😊😊😊
Friendly and helpful staff, especially Dee. Thanks!
Maggie is great. Quick and efficient service!
Great help! Fast service! Helpful People! Maggie was very kind, knowledgeable, and helped me find the space that was perfect for our trailer. I would recommend using these guys for your storage needs!
Meggie was understandable and very helpful
Really good customer service there especially the lady that's always there (Maggie)! Everyone seems knowledgeable and willing to help.
We received great service, though the rates we were given were a bit higher than what we had been told before by the internet and whatnot. The service itself was delightful, we got a unit right next to the elevator, even!! Maggie helped us, and she was very kind and understanding of a tight situation, we were delighted.
It was great tamika was a great help
Maggie muy excelente y muy amable. Muy linda persona
Had a great experience and Maggie was awesome and super professional. Made it really easy to go through the whole process
Maggie was amazingly helpful and quick
Maggie is awesome! Very helpful!
Maggie was great! I've had a great experience with Public Storage.
Maggie and Leeraya were very good at explaining the rental details, and in getting the paper work done very quickly. The friendliest staff I've come across at Public Storage!
So relational and helpful
Maggie was super awesome and got us a great storage space for a great price with no hassle whatsoever! Super glad I came here!
Maggie gave us a great service, I'll totally recommend it
Maggie was supper greeting and friendly and helpful, I was so happy meet her. I rented 5' by 5', the room size was perfect to me, and also clean. I love it.
Great service w/Maggie&stacey
Maggie is very helpful and professional when I come in to make payments or ask questions.
She very nice and is all ways helpfull
Jonah was there when I went there and she was very helpful. I made a reservation and when I got the location it was the time to close but the Jonah stayed to help me when I needed.
GREAT SERVICE!! WONDER CUSTOMER SERVICE!!
Very professional and answered all my questions throughly. Chelsea is terrific.
I like it Maggie is very nice and easy to go...
Was very N considerate
Maggie was very helpful and personable!
clean facility, incredibly nice staff, all around good experience. Anitra was very helpful
I'm still renting here only because Mechong, a relief manager, was able to resolve in minutes an issue that went unresolved by the regular staff for months. I'm still not happy that I received a 19% rent increase (from $50 to $59) last month, and then when I moved to another same size space was told the rent would be %57 per month. New customers are charged less than one who has been renting the same spot for ten years. Not very happy about that.
Maggie was very friendly and informative. She made sure to make sure I was getting the right type of unit
Maggie was extremely friendly and helpful. She made sure we had exactly what we needed and answered all of our questions almost before we could ask them!
I met with Maggie a couple weeks ago at 1441 Hunting Valley Rd, St Paul, MN 55108, United States. She was such a great help! She went above and beyond! She made me feel safe, and comfortable on the property. She explained everything I needed to know, concerning the paper work and payments. She is definitely someone I would hire to work for me! Great experience. Highly recommended. THANKS PUBLIC STORAGE!
Fast good services from Maggie
Maggie's customer service was very professional
Good service friendly calicce was great help would recommend
Maggie was super helpful and pleasant! She made sure we got the proper size unit and helped us figure out how to use the lock. Great customer service.
Extremely friendly service. Employees made sure we understood everything involved and included
I stopped in to make a payment for a friend the staff were great. They were nice and friendly.
clean facility and friendly staff an all around pleasant experience.
Worst Experience EVER. they stopped my auto payments and didn't tell me until months later then wouldn't let me pay over the phone saying I had to come in to sign papers first. So I had to fly 2400 miles so they wouldn't auction my stuff. when arriving the desk attendant was rude and said I couldn't pay until the papers where signed and wouldn't give me the papers so I could sign telling me to come back another day. then when I tried to move my stuff to another storage they locked my code so I couldn't get in so I had to come back the next day during office hours and someone complained about their service and they said they were assaulted and tried to have the man arrested. after an half hour they finally activated my code and after entering there were no carts. when complaining they said they were probably all taken, and i'd have to wait... but I was the only car in the storage area. It took me a month of battling with them to get my stuff out. when taking my complaints they just "well go somewhere else". they cost me 2 weeks of work along with flight costs and postponing my flights because they were not letting me get my stuff.
While we were disappointed in the change of payment (previously, we had paid annually, receiving 12 months of storage for an annual cost equal to 11months), the woman and man at the desk when we were there to sign a new contract were very pleasant and helpful. There was a bit of a wait because computer and phone service would go off and then back on slowly. That needs working on.
friendly service, very helpful, thorough and clean.
I love working with Maggie she was very helpful and very professional and had all the answers to my questions I would recommend this public storage to all of my friends and family every time Great Job Maggie keep up the good work
Worked with Calicee, she was great! Very professional & informative. Would highly recommend this property.
The staff was extremely helpful and fun. I was really happy with my visit today. Maggie and Calicee were pretty awesome and helped me get everything I needed done!