Public Storage Self-Storage Units at 2516 Wabash Ave, Saint Paul, MN

Friendly, secure, various forms of storage. Temp control option, vehicle rv boat etc storage. Not 24 hour access but thats balanced by excellent customer service. Updating review My rating drastically has fallen. Let me first say, the customer service didn't change still polite and all that. The reduced rating is due to upon my return to my unit after not accessing the unit since December of last year, I opened it to find a wet mildew scent, and evidence of rodents. There was droppings and urine in most of the clothing, Haven't dived into the boxes that were open to really investigate, the smell and discoloration along with the scattered droppings was plenty for me to know I will have to dispose of most of the fabric items. Fortunately, they have a strict policy must have unit insured whether by personal rental insurance, or pay the premium for their orange door service. So I filed the maximum $250 claim. Won't cover my actual cost of clothing but it's better than a kick in the backside. Still am using their service, and awaiting the insurance agent to get to me after this holiday, but that being said, can't keep a five star rating with that sort of problem. Review update Received a call just now, I apologize I missed your name there. Call was from someone affiliated with Public storage, not certain of his role but considering the fact he took notice on the recent review update, reached out, and extended efforts to move towards a resolution to my unfortunate experience here, that for me makes a difference, rather than coming and being disgruntled about the prior update, he took the time to get the information and take into consideration how I was affected, not all these businesses both public storage and other competition do that, as a matter of fact, I was actually pressed to relocate from another location for a bad review some years back. That being said, the human element prevails and although I will in the end be at a loss the business shouldn't be discredited, there is effort to avoid this sort of thing, and sometimes it doesn't work. This much I can say, this location and whatever others may be affiliated with whomever the gentleman who called me role is, those locations will attempt to remedy issues to the best they can. On that, this has been my experience, and at the end of the day, I remain using the facility, and my rating will be increased, and on a overlooked note the wet smell may be location as my unit appears to have a old exterior like door sealed off and the extra wet winter is nature along with my prolonged absence from unit means it was likely sealed all winter can't complain on not invading private space than.

The manager here is amazing and kind hearted

Great customer service!!

Kevin was extremely helpful and knowledgeable. I was in and out in no time. He even waited for us to arrive! Really glad we chose Public Storage on Wabash!

Kevin is the best！👍🏼👍🏼👍🏼

I had the best experience with the sweetest guy, Kevin😄 Very nice store and the management team was FAB!!

What makes this place 5 stars is the people that work there. Kevin is one of the most genuine people who you can tell really cares and tries to help you out any way he can. When I moved in he had a young blonde kid show me around. He was very helpful in explaining everything and the different doors and even where the dolleys are. These guys are the kind of employees that make lifelong customers, and I hope the upper management knows this and treats these folks good

Kevin was amazing. He was extremely helpful, he got us in a unit that fit our needs well and walked us through the process expertly.

Currently renting two units. Love this place. I like how the app can open the doors and gates, very convenient. The freight elevator and huge flat beds are awesome. Kevin has been very helpful.

My experience has been satisfactorily special. Thanks to your manager Kevin, a great person, very responsible, good treatment, he made me feel at home, it is definitely the best option to store and receive 5-star treatment. everything very clean and organized, the phone application is very friendly making the whole experience very convenient and easy. My best wishes for this place and that in Kevin's hands I know that every day will be better!

The guy who works in there is rude and will lie go to i store down the road cheeper and way nocer

The man here was very rude. I bought a unit at auction and their site states they are open until 5. Between 11-1, he was blowing up my phone asking when we would be there. I told him that our uhaul had broken down at another public storage 5 miles away and we were waiting for roadside assistance and would be there asap. He would sigh and make passive aggressive comments before hanging up. Finally, around 2pm, I decided to just Uber over to his facility to pay for the unit and start cleaning it out while my sister waited for roadside assistance. I apologized PROFUSELY the entire time and he continued to make comments about how much of an inconvenience we had been the entire time I was with him. I understand that people being late, no shows, etc., can be very frustrating but again, their site said they didn’t close until 5 and I feel like we had a special situation, we also kept him updated the entire time with our situation. Also, mice. Just in the hallway leading to my unit there was two dead mice. I would not recommend this facility.

Kevin is very helpful!

Had a great experience here! Kevin is very helpful and accommodating :)

I’m hoping this will be my last month renting a unit here. After the riots they changed the hours and it is extremely inaccessible for anybody who works a 9-5. It’s not worth the money if it’s always closed.

Storage at this place was easy and convenient. Spoke to Kevin at the front desk, and he was very helpful in getting me the help I needed!

Kevin was so professional. He navigated me thru the process of moving out. On time also for the appointment. 5 stars

nancy is best！

I have had my storage unit for over a year and no issues until, I attempted to enter my unit yesterday and they had put an extra lock on it so I couldn't enter. I went up to the front desk(as the website states during business hours there will be someone there to handle any questions or problems) there was no one there and the door was locked. I called and left voicemails. I attempted the online chat option they were also no help and told me to wait 72 hours for a response. The customer service agent stated there was nothing in the notes of my account, and stated I never missed a payment so they were unsure why the property manager put a blue lock on my unit door. I needed in my unit yesterday to get my stuff for work this week and of course I couldn't get in. I waited for hours at the location for someone to call back, come by and address the mistake they made on their end, and nothing. I attempted to call again this morning and still no response. If I could zero stars I would.

Thanks to Kevin at the front desk we had a great experience at this location. I’ve used Public Storage several times in my life and this has been the most memorable again thanks to Kevin who helped my wife and I thoroughly.

The staff is Amazing an very helpful. Kevin Made my moving experience With public storage Very easy. Whenever I need storage this is the place to go.

I had an excellent experience at this place. Kevin was super accommodating. He worked with me and told me everything I needed to know upon move out. Highly recommend. He will take care of you, and will do his part to make sure things are as pleasant for you as possible. Thank you so much!!

We had a great experience at this Public Storage. My wife and I needed to re-organize and pack up the belongings in our unit--a hard task that took multiple days. The manager, Kevin, went out of his way to be helpful and understanding. He answered every question we had, sold us some last minute packing material that made a huge difference, had a great sense of humor, and made what could have been very stressful into a very positive experience.

Great service from Kevin - got me exactly the space I needed. Thank you

A great place for storage. Setting up an account and making monthly payments is super easy. I never had any issues accessing my unit, and loading things in and out was a breeze thanks to the elevators and carts they have on site. The conditions of the space are good. I would certainly use this location for any storage needs in the future!

The guy that works Sunday just left everyone locked in and I’m locked out everything is backwards here . The guy seen us but just left ? Poor customer service can destroy profit margins faster then someone helpful can get on the phone . How responsible is it to leave people lock in and out before dinner around faculties like this ? Hum state building code storage safety

Great setvice kevin was great guy

Great place ,good ,clean area for storage,even better price then others,great staff if need help.

Not very helpful when needing help my key for some reason messed up and won’t unlock it and Kevin says oh we don’t have anything to help u . I’m sure if I didn’t pay they would have whatever it takes to take the lock off to sell the stuff. And don’t be one day late he will call ur phone everyday and ur emergency contact even when u tell him when ur payment date will be

Great storage space and excellent help. Kevin was inviting, professional, and kind. He answered all my questions and more as well as accommodating quickly on a last second change for my storage unit needs. Excellent service and great building with easy access. 10/10 would store again

Great place, Kevin who helped me in the office did a great job. He is friendly, knows his job well and even went the extra mile to make sure me and one other customer were all set at our lockers. He even pushed the cart when he was showing me where to go. Very clean and secure. Anyone who rents here should be very happy. Kevin deserves a raise and bonus! Thank you for all of your help.

I won a storage at this facility and have to say this place is very clean and nice. The guy Kevin who was working was very helpful and so nice. It was a great experience I would recommend this facility to everyone. Thank you Kevin!

Renting out a space was a breeze thanks to Kevin. Really appreciated the attention to detail and transparency.

Kevin was Awesome to work with keep up the great work 😘

Kevin was the best.. he always kept in contact with me about my unit.. great potential to move up, he should be a manager if he’s not already..

Kevin really helped me out.. he answered all my questions and was very informative. I’ll only do business at this location because of him… if you go here ask for Kevin…

I had an awesome experience with 2 different units over the course of the past few years. Always felt safe and never worried about how secure my belongings would be. The manager on duty is awesome and works with you to make sure your move out is seamless.

Kevin is super awesome and asked me if I needed help and I in fact did. Great public storage, thanks!

good stuff.

Since Kevin took over in the office it’s a night & day difference. Friendly, competent, empathetic, and proactive. Great to deal with.

Kevin helped my husband and I out when we need to switch to a bigger unit last minute. He made it easy for us, and we're so appreciative!

Kevin here is amazing very helpful ever single time I would come to the storage and was always so helpful! He would always go above and beyond Everytime I would come here and need help!

Cassandra was a great help

Awesome service! Kevin was extremely prompt and kind.

Kevin is a rockstar! He was there both when I started using the facility and again when I moved out- knowledgeable guy. He assisted me a few times with answering questions and being of help and made this whole experience very easy. The storage unit itself was perfect for me and what I needed. Easy to access and multiple points of entry- very secure facility also!!

Manager was nice enough but prices are a little high. No real Elevator in here,, you push your stuff on, close the doors from the outside and send the "elevator" up and hope nobody else gets help themselves to your stuff while you are running up the 16 or 18 steps between floors.. I guess it would be great cardio workout though.. Lower pricing on web and we even locked in a lower price and received a message saying we would be contacted to finish the move in paperwork within 24 hours. This did NOT happen and when we checked the web prices the locker was still available but the price increased by 20 bucks, did not rent from here

Excellent customer service

Going to the storage was very depressing Had trouble with the elevator And with finding are way and then out of nowhere here comes this awesome employee named Kevin whom was extremely kind & very helpful as well as super professional Thanks Kevin😁

Kevin was so awesome to work with and very helpful to me. He was extremely helpful with working with me to vacate my unit. The facility is secure and clean and we had no issues.

I was helped at this location by Cassandra (sorry if botched the spelling) she is extremely kind and helpful. The elevator almost got the best of me however luckily I had a relative who also used this facility and I was able to call them. From my experience the staff at this location is award winning to say the least!!!

Kevin honestly made my move out/in process extremely convenient. He was always very kind, efficient, and made sure that what I needed was taken care of. Highly recommend this location for any other students at UMNTC and anyone in the area!

Kevin was very helpful, respectful and nice to my daughter, a student at the UofMN who needed storage for a short duration. I would recommend Kevin and this facility to others.

Kevin was very helpful and friendly. I would recommend Kevin and this facility to others.

Cassandra is the best! In and out and moving in my stuff! Thank you!

Cassandra was very helpful with helping me get the right storage unit! Thank you Cassandra!

My mom rents at this location and Cassandra was very helpful!

It was my first time using Public Storage, it was really difficult for me to find the way in the building. I wish they could provide brochures like a building map or access instructions. But the office manager, Dayle, was super helpful, he didn't mind coming back and forth for me to expain the way.

Climate controlled but still really warm, hours are terrible. It’s ridiculous that you can’t access the locked building via access code to get to your locked personal unit.

Rented a space for over two years with no issues. Kevin went out of his way to personally help us if we needed anything. Highly recommended.

A lady go by name Cassandra help me out this morning For spot thank you so much I really appreciate your help .

We rented a space site unseen, and it just didn't work out for us. Kevin went way above and beyond and did "some magic" to get us into a space that was perfect. That you so much for your kind customer service.

Had an easy time setting up my storage locker and payments. Appreciate the extra security and drive up access.

I bought my first ever abandoned storage locker at an online auction. I had NO clue what I was doing, how things worked, etc! Thankfully, Kevin was abundantly helpful, kind and understanding. Him being so nice made this OVERWHELMING purchase of mine easier to handle. Thank you!!! I’ve been immensely impressed with the facility. It’s orderly, clean, and has kept warm through that terrible cold snap. Easy in/out with the help of their carts too. 😃 If I ever need to rent storage, this would be the first place I would go. Thank you Kevin!!!

We got off to a little rocky start from the very beginning. Due to my state of being, the time and all that was going on in the office, the meet was a bit flawed on both sides. The actual storing process was a bit shakey as well; we had slight difficulty physically accessing the assigned unit, as repurposed. Situation is much better now, especially the communication.

This facility is amazing! It's clean and Kevin is super helpful. Kevin walked me through how to get to my storage unit and share the tip to keep the storage safe. I feel safe to store stuff there.

This facility is great. It's my first time storing my stuff, and Kevin helped me out a lot and he made the experience very pleasant. The storage units are affordable as well.

Great

I’m going through a tough time in my life right now, but the experience coming to public storage was very helpful and stress relieving! Mrs. Turrether took her time to make sure I got the stroage unit that fits my needs or liking. Overall, It was a straight forward and helpful experience for me and this time of my life journey right now so, thank you so much for all your help Mrs.Turrether and for helping me secure a storage unit a little goes a long way! Mrs. Turrether went above and beyond being supportive in my situation she was understanding in my situation and also gave assurance I appreciate you! You are amazing God bless you!!! Excellent and friendly customer service!!! I would definitely recommend this place!!! I will definitely use them again in future! Now! I know a place I can go to and that treat customers excellent and assure them! No matter what in life when you are kind to someone you never know how much it means to them in their life because you making a difference without knowing!

The unit itself was dry, clean and secure. In my experience prices they advertise for rent do not include insurance (which you must buy in order to use the storage locker), and only last few months before going up. When I wanted to cancel my locker, I tried to make an appointment (because I figured with covid going on, the office would only see one client at a time), but there was no way to make an appointment. So when I went in person to cancel, I had to wait about 30 minutes just to verify the office knew my locker was empty. It took me like 1 minute to tell them, but because another client happened to walk in 30 seconds before me, I had to wait in the cold. They should make appointments available. When I cancelled my unit, my internet account said I might get a refund upon cancelling, so I thought because I vacated by the 14th and my billing cycle is the 1st of every month that I would probably get half my rent back. This was not the case. When I checked out the employee said she had no information about refunds, so I called back a few days later. The person on the phone was curt and somewhat rude when I tried to inquire about the refund. She seemed upset and demanded to know where I had heard about a possible refund. When I told her it was my account website, she quickly told me I should read my lease, and that they don't pro-rate. It was unnecessary and in my opinion not courteous. Even if she had conceded that it could be confusing and apologized for the mixed messaging, I would have been satisfied. Instead it felt like she needed to prove me wrong. In conclusion, the office staff were polite in person and the locker was decent, but the lease policy was not very transparent and phone service was lacking.

Cassandra has wonderful customer service. The space is clean and heated. I wish the hours available were longer, and that they couldn't raise rates. But when we have had any difficulty such as payments etc., Cassandra was very helpful

Casandra helped set up a unit for us today. She was very friendly, accommodating and professional! She made what can normally be a stressful experience into a very pleasant experience. Thank you Cassandra! :)

It was close to home. The people were very friendly and practiced covid 19 rules and my truck was readily available. I did my return on line. Everything went without any problems.

One of my favorite Public Storage location! Cassandra had been very helpful in assisting me with storage requests and answering questions!! Great service, would definitely recommend!

Cassandra was extremely helpful in getting our unit rented out and explained the process very well. The space is safe and secure.

Cassandra was very helpful

Very friendly and answered all my questions

I came into the office to rent a unit and Cassandra is a great hard working employee!

This is not my storage location but I happen to stop in to ask a few questions about my account and Cassandra as very helpful, she answered my questions and was pleasant.

This facility is great. Cassandra is a fantastic property manager who answered all of my questions I had asked and assured me that my things were going to be safe. She shared information about the units and helped me find one that fit my needs (drive up and climate controlled). I wasn't sure if I was going to go with Public Storage at first, but after being working with the Cassandra and given sublime customer service, I know I'll be leasing here for a while.

Staff Cassandra Friendly & Professional!!!

Your employee Cassandra was very polite, courteous and fast. I recommend anyone needing storage to use this public storage as my experience was wonderful. Thanks public storage and Cassandra

Cassandra checked me in and she was everything a company would want in their employees. Very friendly, attentive, professional and answered all my questions even without her morning cup of coffee:) Highly recommend this location!

I came in to pay my bill and got in and out quickly! The front desk lady Jenny is really nice and very helpful!!!

Recently had a problem with billing, but after a very delightful conversation and understanding we figured it out as a team. Public storage employees at this location are helpful and bring a positive energy. I don’t remember the woman’s name who assisted me but I think it starts with a V.

I have walked by here a few times, and the building has never attacked me.

After only two weeks of storage, I returned only to find ALL my stuff and entire life were stolen. The Saint Paul Police Department were of zero help and basically said they aren’t going to investigate. Can’t stand the SPPD, corrupt and lazy, especially the woman luitenant investigator who basically told me she will do nothing to help and I’m certain the woman working, Dria, had something to do with it as my locks were changed out indicating an inside job.

DeShawn was very friendly and was very detailed about everything I was signing. She also made sure I understood the pricing and was overall, the reason for a great experience.

So I think public storage is the best facility out here they really cater to your needs

Michael helped me switch units when I had too much space for what I needed. Saved me money. Showed me which way to go more than once and a faster route to get there. Great customer service. Very personable. Would recommend

The man at the front desk really went above and beyond to help us with our needs! I would definitely recommend this place to my friends and family!! Thank you, front desk guy!!

Decent place but since covid 19 they cut there hours to 6pm EVEEY DAY!! It is the hugest hassle ever, moved 6 wks ago and still have a load in storage... Because I'm not able to make it there before 545 to 6pm and you can't

Great service go see Mike good guy very helpful

Michael show me how to open the new gate

Thanks Michael

Really easy to get set up. Michael was very helpful and knowledgeable. Highly recommend this location for a less painful storage experience

Mike was super helpful! Easy move in!

They were super nice and helpful and had safety precautions due to COVID-19. Michael was very kind and helpful.

Mike is great

Micheal is great. Best customer service I have had in a long time.

Michael is great very helpful & pleasant 👍🏾

Michael was super friendly and super helpful! He made the process of renting the unit seamless and efficient. The facility is only a quick drive from the U of M East Bank campus and is a really convenient and affordable place for summer storage.

Michael and Mista were really helpful and friendly, they made our first experience with storage very painless. It was a quick process and very efficient in providing resources for move-in!

Mista was nice and friendly. Great service.

Michael was wonderful help my daughter get her own unit for her and her friends to store their sorority stuff in.

Daianna and Michael Was very nice and courteous and very professional their asset to public storage

Michael & Dianna made my move in process extremely easy. Their customer service and promptness was amazing.

Mista is a great representative !!!!

Came in to pay my storage and Daianna was really helpful n nice she needs to be at this location more often

Michael was great very helpful. I had problems with the lock on my unit, he solved the problem immediately. Great customer service. Thank you Michael!

The manager Mike is one of the most personal guys in business. the corporate office people are not very nice and I dread working with them. I would leave this storage location if it wasnt for Mike. He is the sole reason this location has my business and keeps it. Mike deserves a raise and some recognition for patching up the botched job the corporate office folk have done

Good service from Mista. Marvin w jones

Awesome customer service from Michael today!

Love storing my stuff here

The service here was great. Mista was very helpful

Mike and mista were very helpful and very personable.

Mike gave great service! He stayed extra late to accommodate us. Thank you Mike!

Michael Was very helpful and nice showed us to our storage Explained everything Professionally the store is very nice and clean as well we are very happy we came here thank you Michael 🤗

They were very helpful! 👍🏾👍🏾👍🏾

Mike was great in helping me with my storage reservation and showing me around. I appreciate his customer service!

No go

Daianna she is good

I feel they're always out to get me, one way or another. Corporate greed and rudeness. Moving out

Katiyanna and Michael were very helpful and have been working very hard to clean up the property!! Thanks guys

Katiyanna and Michael were so help full! Awesome place pretty ladies. 😍

Daianna was extremely helpful in setting up the rental agreement for a storage unit. Process was enjoyable and efficient. Use Public Storage for your storage needs.

Well, the service has been excellent because I experienced a new manager, Daianna, who helped me transfer units. Michael was quick to install ne we lighting near my new unit. Property is easy in and out. Clean. Professional managers and staff.

Daianna very helpful

I think the guy Michael was Awesome with his Customer Service and Showing I feel Good about keeping My Stuff Here!..

Michael W. made the process seamless and was extremely knowledgeable! His help was greatly appreciated and I got exactly what I needed, thank you!

Joy was awesome!!!

Joy was a joy to work with! We ended up not renting a unit, but her customer service was absolutely amazing! Great knowledge in her line of work.

Ms. Deshawn,,is very knowledgeable and very friendly at this site. If storage is needed ,I recommend Wabash site hands down !!

Deshawn did a great job.

Need to call before you go, but will be getting a place to store things without getting a headache. Good clean place.

Deshawn and mike were very nice and I would definitely recommend this location to my friends

Mike and Deshawn were so helpful and patient Im glad I choose this property

Was very helpful

This place is really convenient and I love that they are open until 9. The manager Deshaun is very friendly and professional.

Deshawn was really nice and super helpful!

Thanks Deshawn!

Their employee deshawn is very helpful and always up to date with my storage

Cher meal showed me great customer service. She showed me where my space was and she also helped me add auto pay to prevent late fees. She was the best assistant I never had. Thank god I chose public storage!!

Deshawn is a wonderful sells rep.would rent there again

DeShawn was welcoming and very helpful and patience

Deshawn she is here full prson She is good employe

Deshawn and staff were helpful, unit was sizable and clean. Watch out for promotions I got my first month for pretty cheap. You will need a car to get here

Deshawn was awesome checking us out of our unit: VERY fast, kind, and SUPER easy. The unit was a clean and secure way to keep our belongings while we were out of school for the summer! Will definitely be coming back if we ever have storage needs again as the location is very convenient. Thank you Deshawn!

Good public storage place

Deshawn did an excellent job helping me vacate my storage space.

Deshawn was so helpful and professional going through the process. I would recommend this facility.

Sooo y’all hang up on paying customers & don’t answer when they call back?!?? .. SMH 🤦🏽‍♀️ Very unprofessional, would NEVER recommend nor do business with again. ( NO STARS)

Great people working the desk, very friendly and very efficient!

Kina and deshawn are girl.quick and helpful when got my storage

This is a super amazing place, the service is very convenient, the manager Ms. Deshawn is super nice and helpful! Highly recommend .

Honestly Julie at the Wabash location really was amazing she helped me with so much thanks Julie!!

Very helpful service with planning and executing my storing from both DeShawn and Julie.

Kina best customer Service 👏👏👏

I rented a storage unit about 2 months ago and there was a couple of issues with finding the right type of storage I needed. I felt like I should write a review because a couple of months ago when I rented it I thought all had been lost and I would not be able to store all of my things. Until that is the manager from another property came to help an employee after hours to help with my needs. I just stopped in to say hello today and to pick up a couple of my things and lo and behold the manager from the other property is now the property manager at this public storage she is awesome her name is DeShawn! She made what could have been a negative experience into a very very positive experience for me! Thank you from the bottom of my heart DeShawn! Good luck with your new position you deserve it!!! Take care

Convenient location for moving! DeShawn will spend her time with you to make an efficient experience in leasing storage. She will readily answer questions not hesitating to make sure you are comfortable and assured going forward! Amazing customer service and energy! Thank you!

She was very nice and explained every thing and made the process easy. Julie was Great.

This is such a great location and the employees Julie and Deshawn were so kind and helpful. They cared about their location and the upkeep of the facilities and their clients. The location is located right off 94 and 280 and it's so convenient. The units are easily accessible and clean.

Kina really helped me. She was nice

I love this place!! 🤩 They have great prices and availability, and DeShawn is amazing! She was patient, kind, friendly, upbeat, and really went the extra mile to make sure I had a unit that would fit my needs! She explained everything very clearly and I feel great about our new storage space thanks to her! I would definitely recommend this Public Storage to anyone!

Kina was very helpful in getting us set up with a drive up unit. Very satisfied with the service.

Great customer service at move-in. Facilities could improve - not as clean as some. Front desk manager Joelle was extremely helpful, sweet and real. Happy to work with her. The cart (we could only find one) was quite small, necessitating many trips to move into our unit. The floor near the first floor elevator is VERY worn and rough, so the cart makes a loud rattling sound passing over it with every trip. Public Storage, please resurface your floor in this high-traffic location!

I had a couple of issues that I needed to tend to,,,,Julie helped me every step of the way ,giving me information I need and phone numbers ,who to talk to ... Julie has wonderful people skills,I was a bit mad when I called by the time our conversation was over ,my maddness was gone and I had the info I needed......thank you Julie for your patience ,kindness ,& helpfulness.

Montrell Was very nice and helpful and he got the process done just in time for me to go home and be able to get the package I’ve been waiting for I have rented from public storage now for the fourth time and I wouldn’t go anywhere else and I recommend you guys to everybody thank you again for your wonderful service as well as montrells kind service to keep a smile on my face and such a difficult time

about two weeks ago I had some problems with my unity, but Montrell was there to help me get things back on track. good job Montrell keep it up

Kina was friendly, helpful and low pressure. I've had poor experiences with public storage before and I thoroughly enjoyed my move in this time (except for the actual moving part).

Takina was very knowledgeable and helpful. The process went smoove and pretty fast. I'll definitely recommend.

My fiance and I needed a place to store some things as we prepared to move out of our condo. I cannot tell you how friendly and helpful Montrell was in making sure everything went smoothly for check-in. It was a seamless process and he was extremely helpful, prepared, and answered all of my questions. I'd definitely recommend this location for any of your storage needs.

Great service!

Julie was great! Showed me around and helped me out when there was a mix up with my unit. Very kind and on top of keeping the place clean.

Julie has been wonderful and extremely helpful with my process of getting a unit, even at the last minute. Thank you Julie!

Montrell and Julie we're great and informative and helpful. They both deserve a raise.

Montrell was very helpful and went above and beyond my needs! I was so grateful and appreciate the time he spent doing his job well. Thank you so much Montrell!

They were super friendly and stayed late just to help me get my unit! I appreciate their help.

So I got in on the 1st month deal...what a deal $37 for the first month after all the fees and required insurance. Bring your own master lock!!! They charge about $21 for either lock and one is pretty useless anywhere else. Kina and Joelle were an awesome help and walked me through the process effortlessly. Will definitely recommend it!

Montrell was very helpful and friendly very happy great customer service.I give Montrell a 10 rating thank you.well recommend with friends.

Montreall was the associate that helped us. He was very thorough and efficient at the same time. He walked us through the details of the rental and then showed it to us.

Montrell and Julie were great!

Great experience overall, love the costumer service!

Solid 5 stars. No complaints at all!

This store is already seeing some changes being made. New management cleaner facility and promise to only get better im all for it Montrell keep up the ggod work bud...

Great place to store stuff. Great people working in customer service. If you every need anything ask for Montrell he goes above and beyond the call of duty!! - J.S

Montrell provided great service in explaining the different sizes of units available and provided very affordable rate quotes. I will definitely be storing my things in the near future, and referring clients over to his locations!

Julie helped me find my reservation and got me the correct rate and was an awesome help

Great experience. Montell was very helpful and courteous!

The manager Joelle was so nice and very helpful !

The lady at the front desk was very nice

Rude staff I will never rent from this place again

It’s a nice convenient Public Storage. I like the location because I live over in Saint Paul and I’m here a lot so I need to find my stuff or dig through it I can easily do it. This is Public Storage with the corrections good customer service or some of them they’re not that great when it comes to solving problems this particular Public Storage is good.

DeShawn was great! Super sweet, funny, and informative.

Joelle was not only accomadatingand friendly she was able to help me with questions I did not know I'd have. If she isnt working I'd prefer to wait until she was on shift.

Its ok storage but

No carts.

I WOULD SAY THE LADY AT THE FRONT DESK WAS VERY POLITE TO ME! SHE ANSWERED ALL OF MY QUESTIONS WITH INQUIRING A STORAGE. I BELIEVE I SAW HER NAME SAY JOELLE

Joelle was nice and very efficient clean area and I was In and out

My biggest regret was not walking away from this place day 1. The woman who was working the counter was extremely rude when we called to inquire about storage availability and such. We were down to our last option with them and proceeded anyway. When we showed up, after already getting clarification of what documents were required, we were informed we needed additional documentation housed in a completely different city hours away. After laboriously working through manager approvals and her continued attitude, we obtained a spot. When we attempted to vacate the space (multiple days prior to month end) before their posted closing time, their office was closed early, and they did not answer when knocking or by phone, so we were unable to close the account. We were in an area without service the next several days. When finally getting in touch with them, they told us we had to notify them prior to the end of the month and would now be charged the current month. This is ridiculous and I would not recommend this place to anyone.

Great place-sean k

Joelle is the best .. great customer service and also helped on the last minute before closing.. i love you girl 💙💙

Kind of rude staff

Joelle was out-of-the way 'kind' to me!

Joelle was very polite and helpful. Did a great job at helping me find a storage space! She was great.

First time storing at Public Storage and Joelle was extremely helpful addressing all my concerns regarding the rental!!

i had a great experience with joelle and anna

Clean, quick, easy access after move in. Would recommend for anyone in a tight spot for storage. Great sign on promotions too.

Anna was magnificent

Anna and Joelle were very friendly and professional

Anna Was very kind and helpful. I am a returning customer. I recommend public storage to all

Great service

Brittany is always nice. Always have found the place to be well maintained.

Brittany was great! She stayed late and was super helpful!

Great customer Brittany was awesome!

I had to hold on to some items while in between a move. This location was perfect for me. The staff was very nice and friendly. Made everything really easy. Brittany was awesome!

Brittany is awesome she was very helpful

Brittany was wonderful

Been with this unit for 14 months. Always made a payment on time. What happens if I can not pay until the 12th of the month?

Best storage unit I've ever dealt with. Brittany was extremely nice and helpful. Answered all my questions and told me about special rates for certain units. They provide carts for helping you move your stuff from the truck/van to the unit.

Wonderful service pleasant manager with a lovely smile!

Dria was great!

Brittany was able to answer every question I had, she was very knowledgeable and friendly! Fast service, clean and friendly!

Brittany and Marcus were awesome! Great customer service!

Always very clean, and secure. Brittany was really nice and helpful.

Brittany and ash are super friendly and helpful....

Britt was great! Very friendly would recommend this place to anyone looking for storage!

This is a good storage place...

Wow, Brittney hit it out of the park. She helped me with my parking spot. This place is clean and safe.

Brit is great!

Brittany helped me get the storage I needed to make my move easy. She was very helpful and has great customer service. I went to other public storage in a different location and didn’t want to rent there because of the in welcoming staff there , So when I can this location and meet Brittany I glad to know she was personable and welcoming . I would recommend this location !

Very expensive. Have seen locks cut off accidentally so the renter has to come down to get another put on. My thought was if his work day was interupted. I actually had to move my stuff from an area that didn't have a good observation system to inside the main building. My locker was broken into but nothing taken. The thieves did break into mine but the way my son's had shoved things in it made it look like a pile of junk. The trunk they really wanted could be seen but they didn't pull anything out to cut a knife through the chest that had the old stamp collection & better yet the framed collections of things like Kirby Puckett baseball cards. When I moved my stuff I was told the rent wouldn't change even though it was a larger locker. Well a few months later rent went up $35/month. I've been playing $300/month for 2 units. I wish I'd gone w/the one I'd used before.

Brittany was great!

Great staff. Very clean and safe. Brittany was super nice and helpful.

The young lady was very pleasant and helpful. Brittany is the young ladies name

Been a customer here for some time Dria pretty much been my helper since day one we stopped in. Shes help beyond just her job you can tell the girl going places! Thanks so much

Brittany and dria were the two smiling faces I saw when I walked in the door there service and care was well beyond what I expected from any place it's great good price easy access

Dria got me a great space thanks so much that was so easy!

They could use more professional staff here

Britney and Tiffany were amazing and so helpful!!!

Dria was able to give me a stunning deal and was very professional with the move.

I stop in and I need a unit in a hurry. And Dria helps very fast. What a wonderful experience. Thank you public storage.

My friend brought me to Dria , she said she was nice and would help me! She did so thankful

This place is THIEFS HAVEN! I been there almost all of 2017 and my storage has been broken into several times and my vehicle was broken into and no one notified me about nothing but they always call me for there payment! I know its an inside job because cant no one do all that damage to multiple people and no knows nothing.

I showed up 4hrs early for my appointment and was greeted still with a smile Dria was super sweet

Dria saved us $70 and was super super helpful!!

My mom suggested i go to wabash and rent she said shed always had a great time dria proved true! Thanks

Stopped in early Dria was fast and super helpful thank God for her bless public storage saved us.

Dria was so helpful! Thank you so much she made my total day!

Pop in today last minute Dria took great care of me!

spiders and mice spider eggs everywhere, lady had to remove mice traps before letting us use the unit 👀 scared for my stuff but it's the nearest one

After getting me in at a low price, the rate has gone up 35%. If you live far away, you are held for ransom.

Dria was very helpful in the whole process which is usually a headache for me. I would recommend public storage to Anyone seeking a storage space.

Dria was so nice she's super cool I didn't expect to have such a laugh with my storage she's funny and helped us out fast!

Great, fast thanks Dria!

Place is a complete rip off. I got charged $20 for a lock that should've been on the storage unit. When I cleared the storage unit out I went to give them their lock back so I could get my $20 back. The woman at the desk said no I purchased the lock. This was a complete scam as far as I'm concerned.

A very clean and easy to access storage facility. I would like to personally thank Brittany for her assistance with my check out process. She went above and beyond her job responsibilities to help my unusual situation work out smoothly. Thank you.

Brittany was amazing and very helpful property was very clean would recommend this location to anyone looking for storage.

Dria is and has been great to work with.

Dria was super nice to us and helpful

Brit was very friendly & attentive to my needs. She even stayed a little late to accommodate me. I would recommend this place to anyone who needs a good storage facility.

High rent for that area of town.

Dria is very helpful and helps me to move in quickly. Thanks for helping me move in!

Brittany is the best!! she was very helpful great customer service!

Awesome storage, super fast and friendly, Dria was great for my first experience w renting :D

16 units broken into this past week. Nothing is secured in this place. Took the company almost 12 hours to replace the locks. They didn't shutdown the building or call in extra staff after the break in, that was suspicious for multiple people being in the building overnight when it should have been locked down. Renter beware.

Dria has great customer service and knows how to do her job. Would be referring this place

Dria is amazing! She is so friendly. Such a great experience!

Wow, great service Kashi stood on her head for us. She is quick with the right answer and truly cares about what goes on at Wabash Public Storage.

Brit was very friendly and helpful.

Erica was super helpful ...My mom rents with yall.. New customer but very satisfied!!

Dria was a big help and was very knowledgeable. Things went very smoothly and very quick. Definitely had a good laugh and would recommend this to anyone.

Stopped in this morning dria and brittany. I have to thank the ladies at public storage for all there help they went above and beyond to help me. It was should a great experience.

Daria and Brit very helpful and nice! Great location

Dria needs stock in the company because she knows how to really take care of the people who come in. Good cust.service creates good word of mouth reference which keeps consistent customers.

Andria was able to help me on the very same day that I want to move my stuff in. She was very friendly and nice. She was able to explain everything in a timely manner and helped with my questions. Overall I'm very satisfied with the costumer services!

Dria was super nice and very helpful. Best service I've ever gotten from public storage !

Super nice employees that are beyond helpful! Andria & Felicia were nice enough to kept my son entertained while also helping me chose the proper size unit for my needs. The whole process was easy plus quick! I will definitely use this places for all my future needs. These employees deserve to be rewarded since it was a busy day for them but they didn't rush me in any way.

Tamika was most professional. She took the time to explain everything and make sure we got the right sized space.

Dria and tamika are awesome they are soooooo friendly and helpful i had the best time renting with them they made my day its always good when you can go in a place for business and have many laughs their the best

Felicia took care of me with excellent customer service!! I strongly recommend it.

Tamika and Felicia were so helpful and patient! I was there for at least an hour trying to decide what type of unit I wanted. Thanks Ladies!

Tamika is amazing. This is the second time i've used this storage space and it's great. However, what makes it the best place in the city to store things is the staff. So fun, so nice!

Absolutely wonderful. The person on site was so nice and amazing. Her personality and helpfulness made the paperwork and the entire process that much smoother

Felicia was a great help with us and what we had to today very much so appreciated, thanks for the all the help !!!

Tamika was very helpful she took the time out for me to find the best unit and price to fit my budget and very friendly

Worst service ever!

Received great service from Tamika! Extremely friendly and helped me arrange my storage unit. Would recommend it for anyone!

AWSOME Service from Tamika very professional and proud employee of Public storage GIVE HER A PROMOTION 👍🏽

:-) tomika was great

Great service from Tamika, suggest humidifier in waiting area! Price reasonable, location great for us. I have used in past for several years to winter store car. Never any problems!

Tamika she was a very very helpful lady

The manager provided excellent customer service and great tips related to using a storage unit. When I arrived she was friendly and so helpful - very refreshing. She showed me a clean and well lighted unit that definitely meets my needs. Thanks!

Tamika was awesome and made this transition easy!! Thank you

The staff here are amazing great customer service, very helpful and friendly specially the property manager Tamika. She is vary friendly and has great sense of humor. would recommend this location to anyone.

The store manager is very friendly

Thanks you Tamika for everything she did a good job , telling me all the rules and showing me around and bring my things on today thx u so much have a good keep going a good job

Tamika is very very friendly and cheerful. Had a good experience with her. However, corporation does not tell you about insurance you have to pay, you find out about it when you come in. Its not much, but still its hidden. Otherwise everything is good.

Great customer service. Made sure i had the size needed bringing me to see sizes snd explained in detail difference inbl cost etc. Thank you!

DO NOT STORE ANYTHING HERE. They allow the units to be ransacked and won't notify the tenants. Their security is non-existent. Their side door is always propped open and people wander around at all hours of the day. I had things stored here for a year and had to end up throwing half of it out after someone broke in and destroyed all my dishes. The staff's reaction was "oh well" or complete silence since I was unable to get anyone on the phone. I think the ownership has changed or something. It seemed much better in 2015. AVOID!

Tamika is a breath of fresh air. Moving sucks but she was excellent when helping me get my storage unit. She cares about the level of service and that is rare these days.

Tamika has the best customer service ever she has been very helpful to me even when she is busy she keeps a smile on her face and get's her job done. There has been times when I came in to pay my bill and she was dealing with a customer who was being rude to her and she kept her cool and handle their needs very well she is the best thing that ever happen to this property. Thanks tamika for your help

I have to say Tamika is the kindest woman. The other people here are a little terse with me, but Tamika has supreme customer service skills. She should be training the others on professional skills.

Tamika was great at explaining everything and finding me the best unit for my needs:)