Public Storage Self-Storage Units at 2516 Wabash Ave, Saint Paul, MN
2516 Wabash Ave Saint Paul, MN 55114
Mon-Fri 9:30 AM - 6:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Storage Facility Features
- Boat Storage
- Car Storage
- Climate Control Storage
- Indoor & Outdoor Storage Units
- RV Storage
- Small, Medium & Large Storage Units
Mon-Fri 9:30 AM - 6:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Storage Facility Features
- Boat Storage
- Car Storage
- Climate Control Storage
- Indoor & Outdoor Storage Units
- RV Storage
- Small, Medium & Large Storage Units
5'x5'Online only price$ 49/moSmall 5'x5'
$ 49/mo $65Best Price Label
- Climate Controlled
5'x5'Online only price$ 67/moSmall 5'x5'
$ 67/mo $89Best Price Label
- Climate Controlled
- Inside unit
- 1st Floor
5'x10'Online only price$ 72/moSmall 5'x10'
$ 72/mo $95Best Price Label
- Climate Controlled
5'x10'Online only price$ 87/moSmall 5'x10'
$ 87/mo $116Best Price Label
- Climate Controlled
5'x15'Online only price$ 88/moMedium 5'x15'
$ 88/mo $117Best Price Label1 unit left!
- Climate Controlled
5'x10'Online only price$ 93/moSmall 5'x10'
$ 93/mo $123Best Price Label
- Climate Controlled
- Inside unit
- 1st Floor
5'x18'Online only price$ 98/moMedium 5'x18'
$ 98/mo $130Best Price Label
- Climate Controlled
9'x10'Online only price$ 102/moMedium 9'x10'
$ 102/mo $136Best Price Label
- Climate Controlled
- Inside unit
- 1st Floor
10'x10'Online only price$ 113/moMedium 10'x10'
$ 113/mo $150Best Price Label1 unit left!
- Climate Controlled
- Inside unit
- 1st Floor
10'x10'Online only price$ 119/moMedium 10'x10'
$ 119/mo $158Best Price Label
- Climate Controlled
9'x15'Online only price$ 160/moLarge 9'x15'
$ 160/mo $213Best Price Label
- Climate Controlled
- Inside unit
- 1st Floor
9'x15'Online only price$ 160/moLarge 9'x15'
$ 160/mo $213Best Price Label
- Climate Controlled
12'x15'Online only price$ 179/moLarge 12'x15'
$ 179/mo $239Best Price Label
- Climate Controlled
9'x23'Online only price$ 183/moLarge 9'x23'
$ 183/mo $244Best Price Label
- Climate Controlled
- Inside unit
- 1st Floor
10.5'x35'Online only price$ 190/moParking 10.5'x35'
$ 190/mo $254Best Price Label
- Uncovered parking
9'x23'Online only price$ 214/moLarge 9'x23'
$ 214/mo $285Best Price Label
- Climate Controlled
10'x23'Online only price$ 235/moLarge 10'x23'
$ 235/mo $314Best Price Label
- Climate Controlled
- Inside unit
- 1st Floor
10'x25'Online only price$ 238/moLarge 10'x25'
$ 238/mo $317Best Price Label
- Climate Controlled
- Inside unit
- 1st Floor
Oops! Looks like there is limited availability for spaces that meet your search criteria.
Phone icon Please call us at 800-792-1602 and we'll help you find perfect storage space.
Nearby Self-Storage Locations
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1385 Hunting Valley Rd
Saint Paul MN 55108
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3245 Hiawatha Ave S
Minneapolis MN 55406
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424 3rd Ave N
Minneapolis MN 55401
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425 Washington Ave N
Minneapolis MN 55401
Self-Storage Near Saint Paul
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At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 477)
Friendly, secure, various forms of storage. Temp control option, vehicle rv boat etc storage. Not 24 hour access but thats balanced by excellent customer service. Updating review My rating drastically has fallen. Let me first say, the customer service didn't change still polite and all that. The reduced rating is due to upon my return to my unit after not accessing the unit since December of last year, I opened it to find a wet mildew scent, and evidence of rodents. There was droppings and urine in most of the clothing, Haven't dived into the boxes that were open to really investigate, the smell and discoloration along with the scattered droppings was plenty for me to know I will have to dispose of most of the fabric items. Fortunately, they have a strict policy must have unit insured whether by personal rental insurance, or pay the premium for their orange door service. So I filed the maximum $250 claim. Won't cover my actual cost of clothing but it's better than a kick in the backside. Still am using their service, and awaiting the insurance agent to get to me after this holiday, but that being said, can't keep a five star rating with that sort of problem. Review update Received a call just now, I apologize I missed your name there. Call was from someone affiliated with Public storage, not certain of his role but considering the fact he took notice on the recent review update, reached out, and extended efforts to move towards a resolution to my unfortunate experience here, that for me makes a difference, rather than coming and being disgruntled about the prior update, he took the time to get the information and take into consideration how I was affected, not all these businesses both public storage and other competition do that, as a matter of fact, I was actually pressed to relocate from another location for a bad review some years back. That being said, the human element prevails and although I will in the end be at a loss the business shouldn't be discredited, there is effort to avoid this sort of thing, and sometimes it doesn't work. This much I can say, this location and whatever others may be affiliated with whomever the gentleman who called me role is, those locations will attempt to remedy issues to the best they can. On that, this has been my experience, and at the end of the day, I remain using the facility, and my rating will be increased, and on a overlooked note the wet smell may be location as my unit appears to have a old exterior like door sealed off and the extra wet winter is nature along with my prolonged absence from unit means it was likely sealed all winter can't complain on not invading private space than.
The manager here is amazing and kind hearted
Great customer service!!
Kevin was extremely helpful and knowledgeable. I was in and out in no time. He even waited for us to arrive! Really glad we chose Public Storage on Wabash!
Kevin is the best！👍🏼👍🏼👍🏼
I had the best experience with the sweetest guy, Kevin😄 Very nice store and the management team was FAB!!
What makes this place 5 stars is the people that work there. Kevin is one of the most genuine people who you can tell really cares and tries to help you out any way he can. When I moved in he had a young blonde kid show me around. He was very helpful in explaining everything and the different doors and even where the dolleys are. These guys are the kind of employees that make lifelong customers, and I hope the upper management knows this and treats these folks good
Kevin was amazing. He was extremely helpful, he got us in a unit that fit our needs well and walked us through the process expertly.
Currently renting two units. Love this place. I like how the app can open the doors and gates, very convenient. The freight elevator and huge flat beds are awesome. Kevin has been very helpful.
My experience has been satisfactorily special. Thanks to your manager Kevin, a great person, very responsible, good treatment, he made me feel at home, it is definitely the best option to store and receive 5-star treatment. everything very clean and organized, the phone application is very friendly making the whole experience very convenient and easy. My best wishes for this place and that in Kevin's hands I know that every day will be better!
The guy who works in there is rude and will lie go to i store down the road cheeper and way nocer
The man here was very rude. I bought a unit at auction and their site states they are open until 5. Between 11-1, he was blowing up my phone asking when we would be there. I told him that our uhaul had broken down at another public storage 5 miles away and we were waiting for roadside assistance and would be there asap. He would sigh and make passive aggressive comments before hanging up. Finally, around 2pm, I decided to just Uber over to his facility to pay for the unit and start cleaning it out while my sister waited for roadside assistance. I apologized PROFUSELY the entire time and he continued to make comments about how much of an inconvenience we had been the entire time I was with him. I understand that people being late, no shows, etc., can be very frustrating but again, their site said they didn’t close until 5 and I feel like we had a special situation, we also kept him updated the entire time with our situation. Also, mice. Just in the hallway leading to my unit there was two dead mice. I would not recommend this facility.
Kevin is very helpful!
Had a great experience here! Kevin is very helpful and accommodating :)
I’m hoping this will be my last month renting a unit here. After the riots they changed the hours and it is extremely inaccessible for anybody who works a 9-5. It’s not worth the money if it’s always closed.
Storage at this place was easy and convenient. Spoke to Kevin at the front desk, and he was very helpful in getting me the help I needed!
Kevin was so professional. He navigated me thru the process of moving out. On time also for the appointment. 5 stars
nancy is best！
I have had my storage unit for over a year and no issues until, I attempted to enter my unit yesterday and they had put an extra lock on it so I couldn't enter. I went up to the front desk(as the website states during business hours there will be someone there to handle any questions or problems) there was no one there and the door was locked. I called and left voicemails. I attempted the online chat option they were also no help and told me to wait 72 hours for a response. The customer service agent stated there was nothing in the notes of my account, and stated I never missed a payment so they were unsure why the property manager put a blue lock on my unit door. I needed in my unit yesterday to get my stuff for work this week and of course I couldn't get in. I waited for hours at the location for someone to call back, come by and address the mistake they made on their end, and nothing. I attempted to call again this morning and still no response. If I could zero stars I would.
Thanks to Kevin at the front desk we had a great experience at this location. I’ve used Public Storage several times in my life and this has been the most memorable again thanks to Kevin who helped my wife and I thoroughly.
The staff is Amazing an very helpful. Kevin Made my moving experience With public storage Very easy. Whenever I need storage this is the place to go.
I had an excellent experience at this place. Kevin was super accommodating. He worked with me and told me everything I needed to know upon move out. Highly recommend. He will take care of you, and will do his part to make sure things are as pleasant for you as possible. Thank you so much!!
We had a great experience at this Public Storage. My wife and I needed to re-organize and pack up the belongings in our unit--a hard task that took multiple days. The manager, Kevin, went out of his way to be helpful and understanding. He answered every question we had, sold us some last minute packing material that made a huge difference, had a great sense of humor, and made what could have been very stressful into a very positive experience.
Great service from Kevin - got me exactly the space I needed. Thank you
A great place for storage. Setting up an account and making monthly payments is super easy. I never had any issues accessing my unit, and loading things in and out was a breeze thanks to the elevators and carts they have on site. The conditions of the space are good. I would certainly use this location for any storage needs in the future!
The guy that works Sunday just left everyone locked in and I’m locked out everything is backwards here . The guy seen us but just left ? Poor customer service can destroy profit margins faster then someone helpful can get on the phone . How responsible is it to leave people lock in and out before dinner around faculties like this ? Hum state building code storage safety
Great setvice kevin was great guy
Great place ,good ,clean area for storage,even better price then others,great staff if need help.
Not very helpful when needing help my key for some reason messed up and won’t unlock it and Kevin says oh we don’t have anything to help u . I’m sure if I didn’t pay they would have whatever it takes to take the lock off to sell the stuff. And don’t be one day late he will call ur phone everyday and ur emergency contact even when u tell him when ur payment date will be
Great storage space and excellent help. Kevin was inviting, professional, and kind. He answered all my questions and more as well as accommodating quickly on a last second change for my storage unit needs. Excellent service and great building with easy access. 10/10 would store again
Great place, Kevin who helped me in the office did a great job. He is friendly, knows his job well and even went the extra mile to make sure me and one other customer were all set at our lockers. He even pushed the cart when he was showing me where to go. Very clean and secure. Anyone who rents here should be very happy. Kevin deserves a raise and bonus! Thank you for all of your help.
I won a storage at this facility and have to say this place is very clean and nice. The guy Kevin who was working was very helpful and so nice. It was a great experience I would recommend this facility to everyone. Thank you Kevin!
Renting out a space was a breeze thanks to Kevin. Really appreciated the attention to detail and transparency.
Kevin was Awesome to work with keep up the great work 😘
Kevin was the best.. he always kept in contact with me about my unit.. great potential to move up, he should be a manager if he’s not already..
Kevin really helped me out.. he answered all my questions and was very informative. I’ll only do business at this location because of him… if you go here ask for Kevin…
I had an awesome experience with 2 different units over the course of the past few years. Always felt safe and never worried about how secure my belongings would be. The manager on duty is awesome and works with you to make sure your move out is seamless.
Kevin is super awesome and asked me if I needed help and I in fact did. Great public storage, thanks!
Since Kevin took over in the office it’s a night & day difference. Friendly, competent, empathetic, and proactive. Great to deal with.
Kevin helped my husband and I out when we need to switch to a bigger unit last minute. He made it easy for us, and we're so appreciative!
Kevin here is amazing very helpful ever single time I would come to the storage and was always so helpful! He would always go above and beyond Everytime I would come here and need help!
Cassandra was a great help
Awesome service! Kevin was extremely prompt and kind.
Kevin is a rockstar! He was there both when I started using the facility and again when I moved out- knowledgeable guy. He assisted me a few times with answering questions and being of help and made this whole experience very easy. The storage unit itself was perfect for me and what I needed. Easy to access and multiple points of entry- very secure facility also!!
Manager was nice enough but prices are a little high. No real Elevator in here,, you push your stuff on, close the doors from the outside and send the "elevator" up and hope nobody else gets help themselves to your stuff while you are running up the 16 or 18 steps between floors.. I guess it would be great cardio workout though.. Lower pricing on web and we even locked in a lower price and received a message saying we would be contacted to finish the move in paperwork within 24 hours. This did NOT happen and when we checked the web prices the locker was still available but the price increased by 20 bucks, did not rent from here
Excellent customer service
Going to the storage was very depressing Had trouble with the elevator And with finding are way and then out of nowhere here comes this awesome employee named Kevin whom was extremely kind & very helpful as well as super professional Thanks Kevin😁
Kevin was so awesome to work with and very helpful to me. He was extremely helpful with working with me to vacate my unit. The facility is secure and clean and we had no issues.
I was helped at this location by Cassandra (sorry if botched the spelling) she is extremely kind and helpful. The elevator almost got the best of me however luckily I had a relative who also used this facility and I was able to call them. From my experience the staff at this location is award winning to say the least!!!
Kevin honestly made my move out/in process extremely convenient. He was always very kind, efficient, and made sure that what I needed was taken care of. Highly recommend this location for any other students at UMNTC and anyone in the area!
Kevin was very helpful, respectful and nice to my daughter, a student at the UofMN who needed storage for a short duration. I would recommend Kevin and this facility to others.
Kevin was very helpful and friendly. I would recommend Kevin and this facility to others.
Cassandra is the best! In and out and moving in my stuff! Thank you!
Cassandra was very helpful with helping me get the right storage unit! Thank you Cassandra!
My mom rents at this location and Cassandra was very helpful!
It was my first time using Public Storage, it was really difficult for me to find the way in the building. I wish they could provide brochures like a building map or access instructions. But the office manager, Dayle, was super helpful, he didn't mind coming back and forth for me to expain the way.
Climate controlled but still really warm, hours are terrible. It’s ridiculous that you can’t access the locked building via access code to get to your locked personal unit.
Rented a space for over two years with no issues. Kevin went out of his way to personally help us if we needed anything. Highly recommended.
A lady go by name Cassandra help me out this morning For spot thank you so much I really appreciate your help .
We rented a space site unseen, and it just didn't work out for us. Kevin went way above and beyond and did "some magic" to get us into a space that was perfect. That you so much for your kind customer service.
Had an easy time setting up my storage locker and payments. Appreciate the extra security and drive up access.
I bought my first ever abandoned storage locker at an online auction. I had NO clue what I was doing, how things worked, etc! Thankfully, Kevin was abundantly helpful, kind and understanding. Him being so nice made this OVERWHELMING purchase of mine easier to handle. Thank you!!! I’ve been immensely impressed with the facility. It’s orderly, clean, and has kept warm through that terrible cold snap. Easy in/out with the help of their carts too. 😃 If I ever need to rent storage, this would be the first place I would go. Thank you Kevin!!!
We got off to a little rocky start from the very beginning. Due to my state of being, the time and all that was going on in the office, the meet was a bit flawed on both sides. The actual storing process was a bit shakey as well; we had slight difficulty physically accessing the assigned unit, as repurposed. Situation is much better now, especially the communication.
This facility is amazing! It's clean and Kevin is super helpful. Kevin walked me through how to get to my storage unit and share the tip to keep the storage safe. I feel safe to store stuff there.
This facility is great. It's my first time storing my stuff, and Kevin helped me out a lot and he made the experience very pleasant. The storage units are affordable as well.
I’m going through a tough time in my life right now, but the experience coming to public storage was very helpful and stress relieving! Mrs. Turrether took her time to make sure I got the stroage unit that fits my needs or liking. Overall, It was a straight forward and helpful experience for me and this time of my life journey right now so, thank you so much for all your help Mrs.Turrether and for helping me secure a storage unit a little goes a long way! Mrs. Turrether went above and beyond being supportive in my situation she was understanding in my situation and also gave assurance I appreciate you! You are amazing God bless you!!! Excellent and friendly customer service!!! I would definitely recommend this place!!! I will definitely use them again in future! Now! I know a place I can go to and that treat customers excellent and assure them! No matter what in life when you are kind to someone you never know how much it means to them in their life because you making a difference without knowing!
The unit itself was dry, clean and secure. In my experience prices they advertise for rent do not include insurance (which you must buy in order to use the storage locker), and only last few months before going up. When I wanted to cancel my locker, I tried to make an appointment (because I figured with covid going on, the office would only see one client at a time), but there was no way to make an appointment. So when I went in person to cancel, I had to wait about 30 minutes just to verify the office knew my locker was empty. It took me like 1 minute to tell them, but because another client happened to walk in 30 seconds before me, I had to wait in the cold. They should make appointments available. When I cancelled my unit, my internet account said I might get a refund upon cancelling, so I thought because I vacated by the 14th and my billing cycle is the 1st of every month that I would probably get half my rent back. This was not the case. When I checked out the employee said she had no information about refunds, so I called back a few days later. The person on the phone was curt and somewhat rude when I tried to inquire about the refund. She seemed upset and demanded to know where I had heard about a possible refund. When I told her it was my account website, she quickly told me I should read my lease, and that they don't pro-rate. It was unnecessary and in my opinion not courteous. Even if she had conceded that it could be confusing and apologized for the mixed messaging, I would have been satisfied. Instead it felt like she needed to prove me wrong. In conclusion, the office staff were polite in person and the locker was decent, but the lease policy was not very transparent and phone service was lacking.
Cassandra has wonderful customer service. The space is clean and heated. I wish the hours available were longer, and that they couldn't raise rates. But when we have had any difficulty such as payments etc., Cassandra was very helpful
Casandra helped set up a unit for us today. She was very friendly, accommodating and professional! She made what can normally be a stressful experience into a very pleasant experience. Thank you Cassandra! :)
It was close to home. The people were very friendly and practiced covid 19 rules and my truck was readily available. I did my return on line. Everything went without any problems.
One of my favorite Public Storage location! Cassandra had been very helpful in assisting me with storage requests and answering questions!! Great service, would definitely recommend!
Cassandra was extremely helpful in getting our unit rented out and explained the process very well. The space is safe and secure.
Cassandra was very helpful
Very friendly and answered all my questions
I came into the office to rent a unit and Cassandra is a great hard working employee!
This is not my storage location but I happen to stop in to ask a few questions about my account and Cassandra as very helpful, she answered my questions and was pleasant.
This facility is great. Cassandra is a fantastic property manager who answered all of my questions I had asked and assured me that my things were going to be safe. She shared information about the units and helped me find one that fit my needs (drive up and climate controlled). I wasn't sure if I was going to go with Public Storage at first, but after being working with the Cassandra and given sublime customer service, I know I'll be leasing here for a while.
Staff Cassandra Friendly & Professional!!!
Your employee Cassandra was very polite, courteous and fast. I recommend anyone needing storage to use this public storage as my experience was wonderful. Thanks public storage and Cassandra
Cassandra checked me in and she was everything a company would want in their employees. Very friendly, attentive, professional and answered all my questions even without her morning cup of coffee:) Highly recommend this location!
I came in to pay my bill and got in and out quickly! The front desk lady Jenny is really nice and very helpful!!!
Recently had a problem with billing, but after a very delightful conversation and understanding we figured it out as a team. Public storage employees at this location are helpful and bring a positive energy. I don’t remember the woman’s name who assisted me but I think it starts with a V.
I have walked by here a few times, and the building has never attacked me.
After only two weeks of storage, I returned only to find ALL my stuff and entire life were stolen. The Saint Paul Police Department were of zero help and basically said they aren’t going to investigate. Can’t stand the SPPD, corrupt and lazy, especially the woman luitenant investigator who basically told me she will do nothing to help and I’m certain the woman working, Dria, had something to do with it as my locks were changed out indicating an inside job.
DeShawn was very friendly and was very detailed about everything I was signing. She also made sure I understood the pricing and was overall, the reason for a great experience.
So I think public storage is the best facility out here they really cater to your needs
Michael helped me switch units when I had too much space for what I needed. Saved me money. Showed me which way to go more than once and a faster route to get there. Great customer service. Very personable. Would recommend
The man at the front desk really went above and beyond to help us with our needs! I would definitely recommend this place to my friends and family!! Thank you, front desk guy!!
Decent place but since covid 19 they cut there hours to 6pm EVEEY DAY!! It is the hugest hassle ever, moved 6 wks ago and still have a load in storage... Because I'm not able to make it there before 545 to 6pm and you can't
Great service go see Mike good guy very helpful
Michael show me how to open the new gate
Really easy to get set up. Michael was very helpful and knowledgeable. Highly recommend this location for a less painful storage experience
Mike was super helpful! Easy move in!
They were super nice and helpful and had safety precautions due to COVID-19. Michael was very kind and helpful.
Mike is great
Micheal is great. Best customer service I have had in a long time.
Michael is great very helpful & pleasant 👍🏾
Michael was super friendly and super helpful! He made the process of renting the unit seamless and efficient. The facility is only a quick drive from the U of M East Bank campus and is a really convenient and affordable place for summer storage.
Michael and Mista were really helpful and friendly, they made our first experience with storage very painless. It was a quick process and very efficient in providing resources for move-in!
Mista was nice and friendly. Great service.
Michael was wonderful help my daughter get her own unit for her and her friends to store their sorority stuff in.
Daianna and Michael Was very nice and courteous and very professional their asset to public storage
Michael & Dianna made my move in process extremely easy. Their customer service and promptness was amazing.
Mista is a great representative !!!!
Came in to pay my storage and Daianna was really helpful n nice she needs to be at this location more often
Michael was great very helpful. I had problems with the lock on my unit, he solved the problem immediately. Great customer service. Thank you Michael!
The manager Mike is one of the most personal guys in business. the corporate office people are not very nice and I dread working with them. I would leave this storage location if it wasnt for Mike. He is the sole reason this location has my business and keeps it. Mike deserves a raise and some recognition for patching up the botched job the corporate office folk have done
Good service from Mista. Marvin w jones
Awesome customer service from Michael today!
Love storing my stuff here
The service here was great. Mista was very helpful
Mike and mista were very helpful and very personable.
Mike gave great service! He stayed extra late to accommodate us. Thank you Mike!
Michael Was very helpful and nice showed us to our storage Explained everything Professionally the store is very nice and clean as well we are very happy we came here thank you Michael 🤗
They were very helpful! 👍🏾👍🏾👍🏾
Mike was great in helping me with my storage reservation and showing me around. I appreciate his customer service!
Daianna she is good
I feel they're always out to get me, one way or another. Corporate greed and rudeness. Moving out
Katiyanna and Michael were very helpful and have been working very hard to clean up the property!! Thanks guys
Katiyanna and Michael were so help full! Awesome place pretty ladies. 😍
Daianna was extremely helpful in setting up the rental agreement for a storage unit. Process was enjoyable and efficient. Use Public Storage for your storage needs.
Well, the service has been excellent because I experienced a new manager, Daianna, who helped me transfer units. Michael was quick to install ne we lighting near my new unit. Property is easy in and out. Clean. Professional managers and staff.
Daianna very helpful
I think the guy Michael was Awesome with his Customer Service and Showing I feel Good about keeping My Stuff Here!..
Michael W. made the process seamless and was extremely knowledgeable! His help was greatly appreciated and I got exactly what I needed, thank you!
Joy was awesome!!!
Joy was a joy to work with! We ended up not renting a unit, but her customer service was absolutely amazing! Great knowledge in her line of work.
Ms. Deshawn,,is very knowledgeable and very friendly at this site. If storage is needed ,I recommend Wabash site hands down !!
Deshawn did a great job.
Need to call before you go, but will be getting a place to store things without getting a headache. Good clean place.
Deshawn and mike were very nice and I would definitely recommend this location to my friends
Mike and Deshawn were so helpful and patient Im glad I choose this property
Was very helpful
This place is really convenient and I love that they are open until 9. The manager Deshaun is very friendly and professional.
Deshawn was really nice and super helpful!
Their employee deshawn is very helpful and always up to date with my storage
Cher meal showed me great customer service. She showed me where my space was and she also helped me add auto pay to prevent late fees. She was the best assistant I never had. Thank god I chose public storage!!
Deshawn is a wonderful sells rep.would rent there again
DeShawn was welcoming and very helpful and patience
Deshawn she is here full prson She is good employe
Deshawn and staff were helpful, unit was sizable and clean. Watch out for promotions I got my first month for pretty cheap. You will need a car to get here
Deshawn was awesome checking us out of our unit: VERY fast, kind, and SUPER easy. The unit was a clean and secure way to keep our belongings while we were out of school for the summer! Will definitely be coming back if we ever have storage needs again as the location is very convenient. Thank you Deshawn!
Good public storage place
Deshawn did an excellent job helping me vacate my storage space.
Deshawn was so helpful and professional going through the process. I would recommend this facility.
Sooo y’all hang up on paying customers & don’t answer when they call back?!?? .. SMH 🤦🏽♀️ Very unprofessional, would NEVER recommend nor do business with again. ( NO STARS)
Great people working the desk, very friendly and very efficient!
Kina and deshawn are girl.quick and helpful when got my storage
This is a super amazing place, the service is very convenient, the manager Ms. Deshawn is super nice and helpful! Highly recommend .
Honestly Julie at the Wabash location really was amazing she helped me with so much thanks Julie!!
Very helpful service with planning and executing my storing from both DeShawn and Julie.
Kina best customer Service 👏👏👏
I rented a storage unit about 2 months ago and there was a couple of issues with finding the right type of storage I needed. I felt like I should write a review because a couple of months ago when I rented it I thought all had been lost and I would not be able to store all of my things. Until that is the manager from another property came to help an employee after hours to help with my needs. I just stopped in to say hello today and to pick up a couple of my things and lo and behold the manager from the other property is now the property manager at this public storage she is awesome her name is DeShawn! She made what could have been a negative experience into a very very positive experience for me! Thank you from the bottom of my heart DeShawn! Good luck with your new position you deserve it!!! Take care
Convenient location for moving! DeShawn will spend her time with you to make an efficient experience in leasing storage. She will readily answer questions not hesitating to make sure you are comfortable and assured going forward! Amazing customer service and energy! Thank you!
She was very nice and explained every thing and made the process easy. Julie was Great.
This is such a great location and the employees Julie and Deshawn were so kind and helpful. They cared about their location and the upkeep of the facilities and their clients. The location is located right off 94 and 280 and it's so convenient. The units are easily accessible and clean.
Kina really helped me. She was nice
I love this place!! 🤩 They have great prices and availability, and DeShawn is amazing! She was patient, kind, friendly, upbeat, and really went the extra mile to make sure I had a unit that would fit my needs! She explained everything very clearly and I feel great about our new storage space thanks to her! I would definitely recommend this Public Storage to anyone!
Kina was very helpful in getting us set up with a drive up unit. Very satisfied with the service.
Great customer service at move-in. Facilities could improve - not as clean as some. Front desk manager Joelle was extremely helpful, sweet and real. Happy to work with her. The cart (we could only find one) was quite small, necessitating many trips to move into our unit. The floor near the first floor elevator is VERY worn and rough, so the cart makes a loud rattling sound passing over it with every trip. Public Storage, please resurface your floor in this high-traffic location!
I had a couple of issues that I needed to tend to,,,,Julie helped me every step of the way ,giving me information I need and phone numbers ,who to talk to ... Julie has wonderful people skills,I was a bit mad when I called by the time our conversation was over ,my maddness was gone and I had the info I needed......thank you Julie for your patience ,kindness ,& helpfulness.
Montrell Was very nice and helpful and he got the process done just in time for me to go home and be able to get the package I’ve been waiting for I have rented from public storage now for the fourth time and I wouldn’t go anywhere else and I recommend you guys to everybody thank you again for your wonderful service as well as montrells kind service to keep a smile on my face and such a difficult time
about two weeks ago I had some problems with my unity, but Montrell was there to help me get things back on track. good job Montrell keep it up
Kina was friendly, helpful and low pressure. I've had poor experiences with public storage before and I thoroughly enjoyed my move in this time (except for the actual moving part).
Takina was very knowledgeable and helpful. The process went smoove and pretty fast. I'll definitely recommend.
My fiance and I needed a place to store some things as we prepared to move out of our condo. I cannot tell you how friendly and helpful Montrell was in making sure everything went smoothly for check-in. It was a seamless process and he was extremely helpful, prepared, and answered all of my questions. I'd definitely recommend this location for any of your storage needs.
Julie was great! Showed me around and helped me out when there was a mix up with my unit. Very kind and on top of keeping the place clean.
Julie has been wonderful and extremely helpful with my process of getting a unit, even at the last minute. Thank you Julie!
Montrell and Julie we're great and informative and helpful. They both deserve a raise.
Montrell was very helpful and went above and beyond my needs! I was so grateful and appreciate the time he spent doing his job well. Thank you so much Montrell!
They were super friendly and stayed late just to help me get my unit! I appreciate their help.
So I got in on the 1st month deal...what a deal $37 for the first month after all the fees and required insurance. Bring your own master lock!!! They charge about $21 for either lock and one is pretty useless anywhere else. Kina and Joelle were an awesome help and walked me through the process effortlessly. Will definitely recommend it!
Montrell was very helpful and friendly very happy great customer service.I give Montrell a 10 rating thank you.well recommend with friends.
Montreall was the associate that helped us. He was very thorough and efficient at the same time. He walked us through the details of the rental and then showed it to us.
Montrell and Julie were great!
Great experience overall, love the costumer service!
Solid 5 stars. No complaints at all!
This store is already seeing some changes being made. New management cleaner facility and promise to only get better im all for it Montrell keep up the ggod work bud...
Great place to store stuff. Great people working in customer service. If you every need anything ask for Montrell he goes above and beyond the call of duty!! - J.S
Montrell provided great service in explaining the different sizes of units available and provided very affordable rate quotes. I will definitely be storing my things in the near future, and referring clients over to his locations!
Julie helped me find my reservation and got me the correct rate and was an awesome help
Great experience. Montell was very helpful and courteous!
The manager Joelle was so nice and very helpful !
The lady at the front desk was very nice
Rude staff I will never rent from this place again
It’s a nice convenient Public Storage. I like the location because I live over in Saint Paul and I’m here a lot so I need to find my stuff or dig through it I can easily do it. This is Public Storage with the corrections good customer service or some of them they’re not that great when it comes to solving problems this particular Public Storage is good.
DeShawn was great! Super sweet, funny, and informative.
Joelle was not only accomadatingand friendly she was able to help me with questions I did not know I'd have. If she isnt working I'd prefer to wait until she was on shift.
Its ok storage but
I WOULD SAY THE LADY AT THE FRONT DESK WAS VERY POLITE TO ME! SHE ANSWERED ALL OF MY QUESTIONS WITH INQUIRING A STORAGE. I BELIEVE I SAW HER NAME SAY JOELLE
Joelle was nice and very efficient clean area and I was In and out
My biggest regret was not walking away from this place day 1. The woman who was working the counter was extremely rude when we called to inquire about storage availability and such. We were down to our last option with them and proceeded anyway. When we showed up, after already getting clarification of what documents were required, we were informed we needed additional documentation housed in a completely different city hours away. After laboriously working through manager approvals and her continued attitude, we obtained a spot. When we attempted to vacate the space (multiple days prior to month end) before their posted closing time, their office was closed early, and they did not answer when knocking or by phone, so we were unable to close the account. We were in an area without service the next several days. When finally getting in touch with them, they told us we had to notify them prior to the end of the month and would now be charged the current month. This is ridiculous and I would not recommend this place to anyone.
Great place-sean k
Joelle is the best .. great customer service and also helped on the last minute before closing.. i love you girl 💙💙
Kind of rude staff
Joelle was out-of-the way 'kind' to me!
Joelle was very polite and helpful. Did a great job at helping me find a storage space! She was great.
First time storing at Public Storage and Joelle was extremely helpful addressing all my concerns regarding the rental!!
i had a great experience with joelle and anna
Clean, quick, easy access after move in. Would recommend for anyone in a tight spot for storage. Great sign on promotions too.
Anna was magnificent
Anna and Joelle were very friendly and professional
Anna Was very kind and helpful. I am a returning customer. I recommend public storage to all
Brittany is always nice. Always have found the place to be well maintained.
Brittany was great! She stayed late and was super helpful!
Great customer Brittany was awesome!
I had to hold on to some items while in between a move. This location was perfect for me. The staff was very nice and friendly. Made everything really easy. Brittany was awesome!
Brittany is awesome she was very helpful
Brittany was wonderful
Been with this unit for 14 months. Always made a payment on time. What happens if I can not pay until the 12th of the month?
Best storage unit I've ever dealt with. Brittany was extremely nice and helpful. Answered all my questions and told me about special rates for certain units. They provide carts for helping you move your stuff from the truck/van to the unit.
Wonderful service pleasant manager with a lovely smile!
Dria was great!
Brittany was able to answer every question I had, she was very knowledgeable and friendly! Fast service, clean and friendly!
Brittany and Marcus were awesome! Great customer service!
Always very clean, and secure. Brittany was really nice and helpful.
Brittany and ash are super friendly and helpful....
Britt was great! Very friendly would recommend this place to anyone looking for storage!
This is a good storage place...
Wow, Brittney hit it out of the park. She helped me with my parking spot. This place is clean and safe.
Brit is great!
Brittany helped me get the storage I needed to make my move easy. She was very helpful and has great customer service. I went to other public storage in a different location and didn’t want to rent there because of the in welcoming staff there , So when I can this location and meet Brittany I glad to know she was personable and welcoming . I would recommend this location !
Very expensive. Have seen locks cut off accidentally so the renter has to come down to get another put on. My thought was if his work day was interupted. I actually had to move my stuff from an area that didn't have a good observation system to inside the main building. My locker was broken into but nothing taken. The thieves did break into mine but the way my son's had shoved things in it made it look like a pile of junk. The trunk they really wanted could be seen but they didn't pull anything out to cut a knife through the chest that had the old stamp collection & better yet the framed collections of things like Kirby Puckett baseball cards. When I moved my stuff I was told the rent wouldn't change even though it was a larger locker. Well a few months later rent went up $35/month. I've been playing $300/month for 2 units. I wish I'd gone w/the one I'd used before.
Brittany was great!
Great staff. Very clean and safe. Brittany was super nice and helpful.
The young lady was very pleasant and helpful. Brittany is the young ladies name
Been a customer here for some time Dria pretty much been my helper since day one we stopped in. Shes help beyond just her job you can tell the girl going places! Thanks so much
Brittany and dria were the two smiling faces I saw when I walked in the door there service and care was well beyond what I expected from any place it's great good price easy access
Dria got me a great space thanks so much that was so easy!
They could use more professional staff here
Britney and Tiffany were amazing and so helpful!!!
Dria was able to give me a stunning deal and was very professional with the move.
I stop in and I need a unit in a hurry. And Dria helps very fast. What a wonderful experience. Thank you public storage.
My friend brought me to Dria , she said she was nice and would help me! She did so thankful
This place is THIEFS HAVEN! I been there almost all of 2017 and my storage has been broken into several times and my vehicle was broken into and no one notified me about nothing but they always call me for there payment! I know its an inside job because cant no one do all that damage to multiple people and no knows nothing.
I showed up 4hrs early for my appointment and was greeted still with a smile Dria was super sweet
Dria saved us $70 and was super super helpful!!
My mom suggested i go to wabash and rent she said shed always had a great time dria proved true! Thanks
Stopped in early Dria was fast and super helpful thank God for her bless public storage saved us.
Dria was so helpful! Thank you so much she made my total day!
Pop in today last minute Dria took great care of me!
spiders and mice spider eggs everywhere, lady had to remove mice traps before letting us use the unit 👀 scared for my stuff but it's the nearest one
After getting me in at a low price, the rate has gone up 35%. If you live far away, you are held for ransom.
Dria was very helpful in the whole process which is usually a headache for me. I would recommend public storage to Anyone seeking a storage space.
Dria was so nice she's super cool I didn't expect to have such a laugh with my storage she's funny and helped us out fast!
Great, fast thanks Dria!
Place is a complete rip off. I got charged $20 for a lock that should've been on the storage unit. When I cleared the storage unit out I went to give them their lock back so I could get my $20 back. The woman at the desk said no I purchased the lock. This was a complete scam as far as I'm concerned.
A very clean and easy to access storage facility. I would like to personally thank Brittany for her assistance with my check out process. She went above and beyond her job responsibilities to help my unusual situation work out smoothly. Thank you.
Brittany was amazing and very helpful property was very clean would recommend this location to anyone looking for storage.
Dria is and has been great to work with.
Dria was super nice to us and helpful
Brit was very friendly & attentive to my needs. She even stayed a little late to accommodate me. I would recommend this place to anyone who needs a good storage facility.
High rent for that area of town.
Dria is very helpful and helps me to move in quickly. Thanks for helping me move in!
Brittany is the best!! she was very helpful great customer service!
Awesome storage, super fast and friendly, Dria was great for my first experience w renting :D
16 units broken into this past week. Nothing is secured in this place. Took the company almost 12 hours to replace the locks. They didn't shutdown the building or call in extra staff after the break in, that was suspicious for multiple people being in the building overnight when it should have been locked down. Renter beware.
Dria has great customer service and knows how to do her job. Would be referring this place
Dria is amazing! She is so friendly. Such a great experience!
Wow, great service Kashi stood on her head for us. She is quick with the right answer and truly cares about what goes on at Wabash Public Storage.
Brit was very friendly and helpful.
Erica was super helpful ...My mom rents with yall.. New customer but very satisfied!!
Dria was a big help and was very knowledgeable. Things went very smoothly and very quick. Definitely had a good laugh and would recommend this to anyone.
Stopped in this morning dria and brittany. I have to thank the ladies at public storage for all there help they went above and beyond to help me. It was should a great experience.
Daria and Brit very helpful and nice! Great location
Dria needs stock in the company because she knows how to really take care of the people who come in. Good cust.service creates good word of mouth reference which keeps consistent customers.
Andria was able to help me on the very same day that I want to move my stuff in. She was very friendly and nice. She was able to explain everything in a timely manner and helped with my questions. Overall I'm very satisfied with the costumer services!
Dria was super nice and very helpful. Best service I've ever gotten from public storage !
Super nice employees that are beyond helpful! Andria & Felicia were nice enough to kept my son entertained while also helping me chose the proper size unit for my needs. The whole process was easy plus quick! I will definitely use this places for all my future needs. These employees deserve to be rewarded since it was a busy day for them but they didn't rush me in any way.
Tamika was most professional. She took the time to explain everything and make sure we got the right sized space.
Dria and tamika are awesome they are soooooo friendly and helpful i had the best time renting with them they made my day its always good when you can go in a place for business and have many laughs their the best
Felicia took care of me with excellent customer service!! I strongly recommend it.
Tamika and Felicia were so helpful and patient! I was there for at least an hour trying to decide what type of unit I wanted. Thanks Ladies!
Tamika is amazing. This is the second time i've used this storage space and it's great. However, what makes it the best place in the city to store things is the staff. So fun, so nice!
Absolutely wonderful. The person on site was so nice and amazing. Her personality and helpfulness made the paperwork and the entire process that much smoother
Felicia was a great help with us and what we had to today very much so appreciated, thanks for the all the help !!!
Tamika was very helpful she took the time out for me to find the best unit and price to fit my budget and very friendly
Worst service ever!
Received great service from Tamika! Extremely friendly and helped me arrange my storage unit. Would recommend it for anyone!
AWSOME Service from Tamika very professional and proud employee of Public storage GIVE HER A PROMOTION 👍🏽
:-) tomika was great
Great service from Tamika, suggest humidifier in waiting area! Price reasonable, location great for us. I have used in past for several years to winter store car. Never any problems!
Tamika she was a very very helpful lady
The manager provided excellent customer service and great tips related to using a storage unit. When I arrived she was friendly and so helpful - very refreshing. She showed me a clean and well lighted unit that definitely meets my needs. Thanks!
Tamika was awesome and made this transition easy!! Thank you
The staff here are amazing great customer service, very helpful and friendly specially the property manager Tamika. She is vary friendly and has great sense of humor. would recommend this location to anyone.
The store manager is very friendly
Thanks you Tamika for everything she did a good job , telling me all the rules and showing me around and bring my things on today thx u so much have a good keep going a good job
Tamika is very very friendly and cheerful. Had a good experience with her. However, corporation does not tell you about insurance you have to pay, you find out about it when you come in. Its not much, but still its hidden. Otherwise everything is good.
Great customer service. Made sure i had the size needed bringing me to see sizes snd explained in detail difference inbl cost etc. Thank you!
DO NOT STORE ANYTHING HERE. They allow the units to be ransacked and won't notify the tenants. Their security is non-existent. Their side door is always propped open and people wander around at all hours of the day. I had things stored here for a year and had to end up throwing half of it out after someone broke in and destroyed all my dishes. The staff's reaction was "oh well" or complete silence since I was unable to get anyone on the phone. I think the ownership has changed or something. It seemed much better in 2015. AVOID!
Tamika is a breath of fresh air. Moving sucks but she was excellent when helping me get my storage unit. She cares about the level of service and that is rare these days.
Tamika has the best customer service ever she has been very helpful to me even when she is busy she keeps a smile on her face and get's her job done. There has been times when I came in to pay my bill and she was dealing with a customer who was being rude to her and she kept her cool and handle their needs very well she is the best thing that ever happen to this property. Thanks tamika for your help
I have to say Tamika is the kindest woman. The other people here are a little terse with me, but Tamika has supreme customer service skills. She should be training the others on professional skills.
Tamika was great at explaining everything and finding me the best unit for my needs:)
Tamina and Felica were awesome! I got a good deal and they were super helpful and easy to deal with!
Tamika was so very nice she is very high spirited and full of life she made my day go from bad to good she was very helpful even with a office full of people I give her an a+++ in my book
Tamika was super friendly and explained everything perfectly!!
Tamika was so kind and helpful! Glad I decided to come here and get a unit!
Felicia was super nice. They didn't have the space I needed at the moment but she kept my reservation rate and is helping me find a space that will for my needs. Excellent customer service!!!
I have yet to move my boxes in, but the customer service provided by Mira was top-notch and covered any and all concerns I had. 1 year and I'm renting a unit again, Tamina was outstanding, and the unit is perfect for my needs. I had no issues last time whatsoever, and appreciated the carts to help move.
Tamika was excellent you should give her a raise.
When beginning to rent at this location we were guaranteed security by the employee at the property. What a load of BS! Public Storage claims no responsibility for the security of any of their units! They do not believe in customer service if your unit is broken into! We moved everything that we owned into the unit, and left the country. We had just been married before this trip and everything was in there still in boxes. 3 months through our trip we received a voice message letting us know "something" had happened to our unit. What they neglected to say of the voice message is that our storage space had been broken into. When we finally returned to the country to see what had been taken and broken the staff treated us like we were inconveniencing them with questions. They told us they did all that they could do (called the police). They do nothing for the trouble they put you through and could honestly care less if your unit gets broken into, so long as you pay your money. DO NOT RENT HERE!! Just don't rent with public storage at all. the properties are not secure and they have absolutely NO customer service when they are to blame for your unit being broken into.
About 3 months into our lease here, our locker was broken into and the entire locker was trashed: boxes ripped open, our stuff strewn about the place and stepped on. We're still in the process of cleaning up the mess, but we know some stuff has been stolen. When we first rented the locker, the staff showed us around, stressing the security of the building (we were storing our entire apartment here while we left the country for a while). Well, it seems the robbers picked a lock on one of the doors on the perimeter of the building--did not even need an access code--so security here is pretty lousy if someone can just pick a lock to enter the building. After we got back into the country, we stopped by to ask some questions about the break-in, the insurance claim process, etc. The person working at the front desk literally put her head down on the counter in exasperation like we were bugging her with honest questions about the security (or lack thereof) of their business. I get that they are just messengers of overall company policy, but the most frustrating part of this ordeal was the staff to act as if we were bothering them inquiring about why our personal belongings are now maybe stolen or destroyed due the building's lack of overall security.
I was perfectly satisfied with this storage facility, but after my unit had been broken into and my daughter's down the hall had been broken into twice!!! I am very, very unsatisfied. I have rented units at that location without a problem until about 3 months ago when the break-ins started. After seeing very little to nothing being done to safeguard our storage units I would urge anyone thinking about using this storage facility to NOT do it. Go somewhere else!!!I
Paid to begin storage at 1 1/2 months rent ($170) - when I came to enter my unit on move in day it was locked by Public Storage (without reason). After no access, within 48 hours, I called to cancel my unit and get my money back and was told the money was non refundable. Unacceptable customer service. I will never rent from them again.
Great location. Not 24 hour access.
Great customer service, very friendly, down to 🌎 staff, especially Tamika.
Tamika was a great help when I went in to rent my unit. She explained everything in detail so that I could understand what I was getting and what my price would be. She was such a great help with a great personality that will stick with u. She answered my millions of questions and had a smile through it all. I would like to say thank you tamika for all your rent in getting my unit.
Tamika is the best service provider for public storage I've ever worked with. She gives the company a good name and does exemplary work! At first I'd been frustrated because of a misunderstanding that had nothing to do with Tamika, I was so upset that I even wrote an angry review of the Wabash public storage, but when I went in Tamika was patient and listened to my problem. She was polite and accommodating and she understood the situation and helped me work through it. She was fun and friendly and so patient! Definitely won me over as an employee! She also was extremely friendly to everyone who walked into the storage while I was there and great about communicating with me. She was prompt answering my phone calls and knew me when I walked in :D. I'd work with Public Storage again in the future if Tamika is still there! She seems like she's a really hard worker, she even put off eating her lunch and taking a break so she could help customers more. Thanks Tamika!
Awesome customer service! Tamika was very helpful and very nice to talk to!
Gary and Tamika were FANTASTIC! They helped me solve a problem that I have been putting off for years. They made the paperwork SO EASY!!
Tamika made our transition from Nashville to Minnesota so much easier. Very nice and clean facility.
This place is very well run and have only had good experiences. Gary, the on-stie manager, does an excellent job keeping the clean, safe, and goes the extra mile to make sure the customer is happy. I would highly recommend this place if you are in the market for a storage facility.
Gary was ready to help me with everything I needed within an hour of reserving my unit online. Outstanding customer service, great location, and fair price. I just wish I had gone here when I've needed storage units in the past.
Gary is one of the best (if not the best) property managers I have had to date. From the moment I met him he had a cheerful attitude and was willing and able to do anything he could to assist me in meeting my needs for storage. Not only does Gary deliver top-notch customer service but he also keeps a very cleanly environment in the storage facility making it easily accessible and gives me a sense of security in knowing that my belongings will be safe from any pests during the length of my storage. I am very pleased with my service at Public storage and will be sure to recommend your facilities to all of my family and friends! Sincerely, Another satisfied customer at Public storage. :)
Gary was Excellent. Got right on it and I was in and out. Had alot on my mind and things to do and Gary handle it just like a professional.
Gary did a great job. He called & left a message on our moving date, just as promised on the web site. He was ready for us when we arrived. He discussed storage options that were different from what we had reserved online, and we ended up with a unit that was closer to the doors, for the same price. The place is clean, well lit, and secure. They also have wheeled carts, which makes the hauling a lot easier. Very happy so far.
When it comes to storage its mostly about how much you can trust the site manager and I trust Gary. Gary approaches customers with respect and keeps his storage facilities clean. I can see why Gary is the site manager of two Public Storage locations in such a short period of time (this location and the one in Woodbury off of 494 and Wooddale Drive). I see a very successful future for you within Public Storage, Sir! Thank you.
Leeraya she is best,help me out allot,I'll come back definitely.
When my car in storage started smoking like crazy in the lot when I turned it on, Gary was super nice to drive me home and let me come back with a tow truck in the morning when a shop was open. Fantastic service.
I stored my vehicle for three weeks at this location and had an ideal storage experience. Every step of the process from making the reservation to closing my unit and account went smoothly. I really valued the security of the property and my particular unit. The customer service was superb, and I'd strongly recommend storing with this Public Storage location to anyone!
Leeraya made my reservation quick and was great
Stop in to get a price for a storage and Tiffany was very helpful about everything
Great customer service!
Leeraya was really nice and helpful even though i didnt end up renting
Maggie was outstanding! Great customer service.
Good value for the money. Location is indoor. It feels safe and secure. Mira (the onsite manager) was awesome. She was very courteous, helpful, and knowledgeable.
Mira gave me the best customer service ever.
Mira is very helpfull and professional. I would love to have her as manager if I could.
I have had a bad experience with storage in the past, but my faith was restored with the exceptional service I received from the property manager mira (I think that's her name) her professionalism is outstanding and her personality makes me want to be buddies with her. It was a very friendly and personal experience at a very difficult time
Quick and Easy Service....Great customer service from Mira, she really helped me out!! Thanks so much!
Mira is great because she takes care of her customers. Thank you for her service! I would recommend her to others.
Mira was absolutely fantastic!. She fully unstop my situation and went above and beyond to work with me to make payment arrangements. She is one of those rare folks that truly understands what real customer service is about. She put herself in the client's shoes and was very understanding. Her knowledge about the inner workings of Public Storage was magnificent and is the ideal spokeswoman for the company. ★★★★★!
Mira did a great job helping me save money now to get a unit and made my month amounts very affordable. She did great!
Public Storage at Wabash was great to work with. The property was well kept, safe and clean which matters to me a lot! Mira was awesome! She is friendly, knowledgable, and always worked hard to meet my changing storage needs.
This public storage place was always clean whenever I visited my unit. The staff in the office especially Mira the property manager was always pleasant, and answered any questions I had about my unit.
Great service from both Mira and Anita! Would recommend.
I would like to thank Calicee for her excellent service. She was very courteous, helpful, kind and informative to me concerning an issue i had at your facility. Her kindness shown as we worked through my issue. Thanks Calicee for your help. Sorry i took so long to write this review.
Thx for the great service Mira
Mira is helpful, patient, flexible, funny and kind....overall she is FANSTASTIC
Great service from caliceee
I rented a 10' x 10' unit here for a little over two years and had a wonderful experience the whole time. The property was always clean and secure, the company was prompt in sending a receipt for my payments every month, and Mira was very pleasant and helpful. I would definitely recommend this property to others!!
First time renting from Public Storage, Mira was excellent. She responded quickly to my online inquiry, and was very thorough going through the lease signing with me. Quick and efficient, good at explaining the particulars, and a good sense of humor to boot. The facility is right in my neighborhood, so I couldn't be happier. Look for online specials, you may save some money.
The facility is clean and the location is perfect. Mira was really, really helpful and she answered all of my questions.
Service & storage was great
Mira did a great job explaining everything.
Mira was wonderful n helpful with explaining everything n great customer care a++++
Great service. Easy process and no hassle. Thanks Mira!
I had an exceptional customer service experience with Mira! I went in for a few boxes and she recommended more when she asked what I was needing them for. She was very helpful, professional, and saved me time and money with her suggestions. Thank you Mira for the great experience! Public Storage has the right person for running this location.
Aaron is a helpful and friendly person! Thank you Aaron!
Have a great customer service with Calicee very good customer service at this location.
I was seeking service a nice person named Mira Caliceel gave me advice on moving and supplies. thanks you save me alot of money.
Mira was very informative and knew everything there was about the storage areas. She was very polite and helpful with all of our questions, everything was a breeze and overall we were very impressed with their services.
Mira was wonderful! Very professional, organized, and kind. Almost a year after my use of Public Storage, Mira was willing and able to help me with some follow-up questions I had. Couldn't have had a better customer service experience.
Calicee VERY PROFESSIONAL
I am an old Minikahda customer I stopped in to sign the new lease. Hanan explained everything thoroughly and gave me a minute to read through the sections. I didn't feel like she was rushing me (even though there were 3 other customers waiting). 5 stars for excellent customer service
I really like the service i have acquired here. Mira and Calicee are very helpful in answering some of my questions. I highly recommend this public storage for anyone in saint paul.
I had the best customer service with calicee/Hanan
Love the new employees! Just converted from Minikahda to Public Storage. Jon, Andrea, and Hanan were so helpful!!! Thank you :-)
They were very helpful they answered all of my questions mira was very friendly and she matched my needs so did the manager ben!!
LaQuoia and Andrea was great. .great even in training..can't beat that
My experience at public storage went very well. Mira was very helpful and very genuine at answering all of my questions and getting me the right size storage room and moving supplies to fit my needs. Since I got my storage room I have had piece of mind knowing that my belongings are safe and that Mira is around to answer any questions I have.
I want to thank Mira the customer service agent for providing with excellent service. She helped me decide which unit would accommodate my needs, explained everything i needed to know in the most pleasant and professional manor possible. So very grateful for the expedient and reliable service! Great place to use for storage, very clean very convenient! 😁
First time using public storage and I had a great experience doing so. The staff (Mira) was great, very helpful, and took the time to walk me through the process. The price is reasonable and the facility is clean and welcoming to you and all of your property that will be stored there. I am definitely making use of my storage unit now and will do so again with Public Storage if need be in the future. Thanks Mira!
Mira and Linda both did an excellent job and their customer service was top of the line. Great Experience.
I want to commend the excellent customer qualities displayed by Mira, at the 2516 Wabash Ave Public Storage location in St Paul, MN . I had a great experience trying to find out the type of space that would contain my stuff. She was very patient, kind, and made public storage feel like home and worthwhile. Thank you Mira and keep it up! Baninla Ladze
Mira did a great job! She explained things clearly, tried to figure out what kinds of stuffs we were to store there and see if that's the best for us, she showed the storage unit after that. Even gave us some great tips for storing metrics and clothes: putting dryer sheets along with them. Here's a suggestion for the company's payment system, allow separate payments on the first time. It wasn't a huge inconvenience that you didn't have that but would be nice if you did, especially for college students like us.
Eagan location is Horrible. Made reservations only to get there and find that they didn't actually have the unit available. All they had left was one expensive unit. Refused to give me the 1 dollar promotion that I was supposed to get on the unit that I reserved but couldn't rent due to their errors.
I am storing a passenger vehicle in an outdoor parking space within their very secure, fenced-in property. Property manager Mira was most attentive in preparation for my initial visit, thorough in presenting the property and meticulous in executing the rental documents.
Mira delivers great customer service. She is thorough and does what she says she will do, going above and beyond the necessary to assist. We had a billing issue which she graciously tracked down and resolved. Thanks Mira.
Great service... laquoia was very helpful as well porche
Laquoia was very helpful! She made this process quick and easy! She was very knowledgeable and fun!
Staff is very helpful and facilities are clean. We rented a locker recently and it was easy and quick. Anitra and LaQuoia were wonderful to work with.
Hello my is Demetra I needed help with my storage payment by time I call Porsha i was so frustrated because i got alot of false information by the time i arrived at the public storage she made a bad situation turned out to be the best customer service ever. I want to think Porsha for going out her way not just with me but with my cousin.
Porsha and LaQuoia at the Wabash Avenue Public Storage were professional, knowledgable, and very helpful. The facility is clean, accessible and I'm very comfortable storing my stuff there. Yay!
I have been using public storage now for over a year. I have two vehicles outside that I store in their lot. LaQuoia goes out of her way to take care of me and my needs. Any issues or concerns i have had, LaQuoia always jumps right on the issue and gets it corrected. Very pleased with the customer service and will continue to store my vehicles there. Thanks Laquoia!!!
Very good and help laquoia
I always use this location! Especially because of the wonderful staff! LaQuoia and Kira are great!
I just want to say that LaQuoia was so very helpful. She made my experience here well worth the time. To bad you don't have more employees like her. Thank you
I just wanted to express my greatest appreciation for the services we received by staff was above and beyond my expectations. Big THANK YOU...TO LAQUOIA!!!!!! YOU MADE AN ALREADY CRAZY CHAOTIC EXPERIENCE INTO A MOMENT I COULD STRESS LESS ABOUT..once again thank you guys.
Store#25558. I had a great experience with LaQuoia. She was very helpful. I wasn't sure what size unit I needed and I didn't want to have to spend too much but she helped me figure out what sized I needed-which ended up being a smaller and less expensive unit. She went out of her way to make sure I got what I needed. I am paying not much more for this heated unit. At a different storage place I didn't have temperature control and it was hard on my belongings and really hard, when it was cold, to get something out of it because it was just too darn cold and snow was all packed up against the door. This is a great location to store your stuff. It has easy access from 280 and 94 and LaQuoia is a very friendly attendant.
Have rented there for two years now. Never have had any major problems or concerns Customer service is great from both LaQuoia and Mira.
Clean and Professional
It was a really great experience! LaQuoia really professional and friendly.
I've never rented a storage unit before. I looked at a lot of options and prices around the cities. I put a unit on hold and went to take a look a few days ago. LaQuoia gave me a tour of the facility and I was really impressed. It is a modern, secure and extremely clean place. There was a little issues with the unit I had reserved, someone else hadn't paid their bill! But, LaQuoia was quick to make it right. She was professional and accommodating to my concerns and that was very much appreciated. The whole process from reservation to getting my key was quick and easy. I would definitely recommend this facility to anyone looking for a storage unit.
I was in on Sunday to rent and to find out that on moving day my space was too small. ..I called LaQuoia nd explained what was going on. . She set up an appt time and transferred me.. She was very patient with me nd knowledgeable about PS..Thanks LaQuoia for all your help! ! I would recommend this location to ALL
I am a customer with Public Storage and has been for 2yrs now and I must add that I've had a wonderful experience being a customer. They have great customer service especially LaQuoia she's a great employee who knows how to satisfy a customers and I must say the same for Mira. Great leadership!
Customer service here is great. LaQuoia nd Mira work great together. Very professional always going over and beyond the call the of duty.. Friendly all the time and always helpful... They keep the facility clean...kudos because its not easy.I think these girls deserve a raise.I recommend this have place to ALlL!!!!
Mira was very helpfull with all paper work got me out the door fast,polite. cant wait to move are stuff in the storage. it has heat witch i like over all happy with the place
I had to go in to this location to buy some boxes as I am cleaning out my parents place since they have passed. Its a hard thing to do, but as I was in this location trying to figure out how many boxes I needed and exactly what I needed Mira was there helping me figure out what I needed and how much I needed I was very helpful. Not only that but Mira was so sympathetic to my situation that it made a very hard time actually fun because she had me laughing so hard when I was there! She was very attentive and solved all my problems that day!! I will go to this location again for more boxes and if I need a storage unit because she made my time there so pleasant.
I had an excellent experience at this facility and with both Mira and LaQuoia. They were very, very helpful during a very stressful time as I was moved all of my belongings out of my home of fourteen years into a storage unit in preparation for a move to Texas. I even vacated my locker one day, then realized the next day I needed it as a staging area for packing my car during MN's frigid December weather. They very kindly and patiently reversed all the paperwork and made sure that all fees were straightened out. Although I did not learn his name, the DM was also very cooperative in assisting with all the necessary paperwork reversals. The facility itself was clean and very convenient. Mira's and LaQuoia's customer support were outstanding, and I'd highly recommend the facility and their service to everyone.
I recently had to downsize my unit. LaQuoia and Mira were very helpful in making the transition easy and quick. The entire process took about 10 minutes. I have a great unit at a better rate. I'm happy. I would give 5 stars but I always have to leave a voice message. Otherwise they're on point from the door when you need to make it happen asap!!! Thanks ladies!!!
Both Mira and LaQuoia were outstanding to work with - very friendly, helpful and interested in meeting my needs. The facility is clean and well-kept. I recommend this location.
Great location indoor drive up , most units easily accessible with nice size truck as well. This indoor facility made it extremely nice since it was in the negatives when we were waiting on our house
At first they seemed great to work with, but they're not very flexible or accommodating. Staff has no authority to do anything on their own. Be prepared to pay more than you expect.
Anitra was very helpful and I remember her from a different location she very knowlegable and fast service thx Anitra
Although it took me few days attempt from traveling after work to the facility, Mira, the site manager was very patient with my husband and I. The storage space is very clean and has great hours of access.
At this location we were helped by LaQuoia. She did an excellent job showing us the available spaces and providing insightful suggestions regarding the amount of space we would need. She was patient and made great efforts to ensure we made the ideal selection to suit our needs. Thanks LaQuoia!
I was extremely satisfied with the customer service provided by Mira that helped me set up my account. She is always polite, friendly, informative and speedy. She works great as a represenative of your company. I have had my storage locker for more then a year. She knows who I am by face and always makes me feel welcome. I have to come into the office everytime I go there to get my code because I can never remember it. (about once a month). I always feel at ease over the whole process and feeling confident my belongings are in a safe, well managed establishment. Wabash st. Public Storage in Saint Paul will definitely be my first recommendation anyone.
Being New to the Twin Cities, I made an appointment online to reserve a storage unit. I called for directions and LaQuoia gave me very easy and specific directions...the customer service was on point, everyone in the office was cheerful and made this a very pleasant experience. Kudos!
Wow! I can't believe the service I got from Mira and Laquoia. They were very professional and kept a smile on there face even after closing time. I recommend this location to anyone looking for storage.
I too didn't get all the information I should have upon renting my unit. No one shared that the price would go up after only 6 months, they did say there would be a late fee if not paid by the 5th but no one said you would be locked out of your unit at that point and they would cut the lock off 12 days later. There is always left over crap by the elevator that stays there for days - how is that possible none of the workers walked by it? The desk people have been nice to rude to incompetent. Explaining the rules is not their strong suit.
I had a very nice experience with the staff here. Laquoia and Mira were awesome. I really enjoyed their attention to detail. Thanks again.
I was not very satisfied with my stay here. When I reserved a unit on the website they told me I would have to pay $140/mo plus a $20 new account administration fee. No other fees were mentioned. When I went to get the keys for the unit, they then told me I had to buy a $20 proprietary lock to use with their lockers PLUS I had to have to buy insurance for the locker adding a minimum of $9 and up to $24 a month to the price. The lock is maybe understandable, but they should have disclosed the insurance cost up front. I said OK fine, let me read the lease and make sure there aren't any other surprises in it and they REFUSED. They said they have no way of showing me the lease until after I have payed for the unit. How absurd is that. Before buying I also asked about cancellation. They told me I had to provide 2 days notice and they would prorate for the month (again I wasn't provided a lease until after I payed). When I went to cancel today they informed me they would only prorate for the first 6 days of the month after that I had to pay for the full month. The unit itself was fine, but you cannot trust anything PS tells you. I wouldn't recommend using them.
I appreciated the personal attention I received when securing my storage unit at this facility. The process went smoothly and LaQuoia cheerfully answered all of my questions along the way. She was expeditious, thoughtful and efficient. I have a secure feeling about my belongings being there and will readily refer others to the St. Paul Wabash Public Storage site.
Overall this is an excellent facility. The cleanliness/security of the facility plays heavily into my 5 star rating but more importantly the customer service provided by Mira and La Quoia went above and beyond. Getting started was a breeze and setting up an account online made making payments effortless. I highly suggest this location for your storage needs.
Thanks for the unit-- everything was in good condition when I picked up my belongings. Special thanks to LaQuoia, the Public Storage attendant, who was courteous, professional, and personable. She answered my questions and helped make sure I was able to remove my belongings quickly and safely. Thanks! -Eric
Had good experience to work with public storage, thanks.
Excellent Service. Always Helpful and Nice. I love the security and professionalism!
Went there to check on a storage and the two girl s in the office where great they showed me different storages and took time to answer all my questions
Exceptional Customer Service from Management, climate controlled, easy on/off access from 94 AND Highway 280! Been a pleasure since day 1 of contract. Reasonable prices as well. Rock on Public Storage Wabash!
I don't know what kind of problems people experienced here years ago, but they are definitely not happening now. Service was fast, friendly, and amazing! Our family just moved in from Indiana, and we were speeding just to get to storage before closing hours to sign a paper so we could use our unit. The manager was super nice and went beyond her duty by staying an extra half an hour past closing time just to wait on us, and I don't know of many places that go to those lengths anymore! A++++ service!
I HAD TO MOVE OUT FAST AND I MADE A REZ AND MIRA HELPED ME WITH MY ECI AND THE MOVE IN WENT SO WELL THANKS FOR ALL THE HELP , PS THE SITE WAS VERY CLEAN.
The "check-in" and "move-in" process was very easy and well done at this Public Storage in St. Paul. It has a great location---so easy to get to from any part of the Twin Cities. The facilities inside are clean and secure. They take security very seriously at this place, and I'm confident the rest of my time at this Public Storage will be easy and carefree.