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Address

2516 Wabash Ave
Saint Paul, MN 55114

Phone

651-968-8585

651-968-8585

800-688-8057

800-688-8057

Property Open

Mon-Fri 9:30 AM - 6:00 PM

Sat-Sun 9:30 AM - 5:00 PM

Storage Facility Features

  • Boat Storage
  • Car Storage
  • Climate Control Storage
  • Indoor & Outdoor Storage Units
  • RV Storage
  • Small, Medium & Large Storage Units

Phone

651-968-8585

651-968-8585

800-688-8057

800-688-8057

Property Open

Mon-Fri 9:30 AM - 6:00 PM

Sat-Sun 9:30 AM - 5:00 PM

Storage Facility Features

  • Boat Storage
  • Car Storage
  • Climate Control Storage
  • Indoor & Outdoor Storage Units
  • RV Storage
  • Small, Medium & Large Storage Units
Close Location Details View Location Details
Reserve TodayMonth-to-Month Rent, No obligations
  • Save Impression

    5'x5'
    Online only price
    $ 49/mo
    Online only price
    50% off first month rent
    Small 5'x5'
    • Climate Controlled
    • Upstairs/elevator
    $ 49/mo $65
    Online only price
    50% off first month rent

    No Obligation

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    5'x5'
    Online only price
    $ 67/mo
    Online only price
    50% off first month rent
    Small 5'x5'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 67/mo $89
    Online only price
    50% off first month rent

    No Obligation

  • New

    Public Storage eRental Online Payment & Contract So You Can Limit Your Contact 
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    Public Storage App Promo Use YOUR PHONEto Open Gates Doors & Elevators
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    5'x10'
    Online only price
    $ 72/mo
    Online only price
    50% off first month rent
    Small 5'x10'
    • Climate Controlled
    • Upstairs/elevator
    $ 72/mo $95
    Online only price
    50% off first month rent

    No Obligation

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    5'x10'
    Online only price
    $ 87/mo
    Online only price
    50% off first month rent
    Small 5'x10'
    • Climate Controlled
    • Upstairs/stairs
    $ 87/mo $116
    Online only price
    50% off first month rent

    No Obligation

  • Save Impression

    5'x15'
    Online only price
    $ 88/mo
    Online only price
    Medium 5'x15'
    • Climate Controlled
    • Upstairs/elevator
    $ 88/mo $117
    Online only price
    1 unit left!
    Limited availability

    No Obligation

  • Save Impression

    5'x10'
    Online only price
    $ 93/mo
    Online only price
    50% off first month rent
    Small 5'x10'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 93/mo $123
    Online only price
    50% off first month rent

    No Obligation

  • Save Impression

    5'x18'
    Online only price
    $ 98/mo
    Online only price
    50% off first month rent
    Medium 5'x18'
    • Climate Controlled
    • Upstairs/elevator
    $ 98/mo $130
    Online only price
    50% off first month rent

    No Obligation

  • Save Impression

    9'x10'
    Online only price
    $ 102/mo
    Online only price
    50% off first month rent
    Medium 9'x10'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 102/mo $136
    Online only price
    50% off first month rent

    No Obligation

  • Save Impression

    10'x10'
    Online only price
    $ 113/mo
    Online only price
    Medium 10'x10'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 113/mo $150
    Online only price
    1 unit left!
    Limited availability

    No Obligation

  • Save Impression

    10'x10'
    Online only price
    $ 119/mo
    Online only price
    50% off first month rent
    Medium 10'x10'
    • Climate Controlled
    • Upstairs/elevator
    $ 119/mo $158
    Online only price
    50% off first month rent

    No Obligation

  • Save Impression

    9'x15'
    Online only price
    $ 160/mo
    Online only price
    50% off first month rent
    Large 9'x15'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 160/mo $213
    Online only price
    50% off first month rent

    No Obligation

  • Save Impression

    9'x15'
    Online only price
    $ 160/mo
    Online only price
    50% off first month rent
    Large 9'x15'
    • Climate Controlled
    • Upstairs/elevator
    $ 160/mo $213
    Online only price
    50% off first month rent

    No Obligation

  • Save Impression

    12'x15'
    Online only price
    $ 179/mo
    Online only price
    50% off first month rent
    Large 12'x15'
    • Climate Controlled
    • Upstairs/stairs
    $ 179/mo $239
    Online only price
    50% off first month rent

    No Obligation

  • Save Impression

    9'x23'
    Online only price
    $ 183/mo
    Online only price
    50% off first month rent
    Large 9'x23'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 183/mo $244
    Online only price
    50% off first month rent

    No Obligation

  • Save Impression

    10.5'x35'
    Online only price
    $ 190/mo
    Online only price
    50% off first month rent
    Parking 10.5'x35'
    • Uncovered parking
    $ 190/mo $254
    Online only price
    50% off first month rent

    No Obligation

    Vehicle Parking Only But we've got storage unit for everything else!
  • Save Impression

    9'x23'
    Online only price
    $ 214/mo
    Online only price
    50% off first month rent
    Large 9'x23'
    • Climate Controlled
    • Upstairs/elevator
    $ 214/mo $285
    Online only price
    50% off first month rent

    No Obligation

  • Save Impression

    10'x23'
    Online only price
    $ 235/mo
    Online only price
    50% off first month rent
    Large 10'x23'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 235/mo $314
    Online only price
    50% off first month rent

    No Obligation

  • Save Impression

    10'x25'
    Online only price
    $ 238/mo
    Online only price
    50% off first month rent
    Large 10'x25'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 238/mo $317
    Online only price
    50% off first month rent

    No Obligation

Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.

At Public Storage, You'll Always Find...

  • Keypad Access
  • Friendly Staff
  • Month-to-Month Rent
  • Moving Supplies Available
  • Free Parking
  • Well-Lit Facilities

Reviews ( 477)

June 1, 2023
Google Public Storage Rick Howell
Friendly, secure, various forms of storage. Temp control option, vehicle rv boat etc storage. Not 24 hour access but thats balanced by excellent customer service. Updating review My rating drastically has fallen. Let me first say, the customer service didn't change still polite and all that. The reduced rating is due to upon my return to my unit after not accessing the unit since December of last year, I opened it to find a wet mildew scent, and evidence of rodents. There was droppings and urine in most of the clothing, Haven't dived into the boxes that were open to really investigate, the smell and discoloration along with the scattered droppings was plenty for me to know I will have to dispose of most of the fabric items. Fortunately, they have a strict policy must have unit insured whether by personal rental insurance, or pay the premium for their orange door service. So I filed the maximum $250 claim. Won't cover my actual cost of clothing but it's better than a kick in the backside. Still am using their service, and awaiting the insurance agent to get to me after this holiday, but that being said, can't keep a five star rating with that sort of problem. Review update Received a call just now, I apologize I missed your name there. Call was from someone affiliated with Public storage, not certain of his role but considering the fact he took notice on the recent review update, reached out, and extended efforts to move towards a resolution to my unfortunate experience here, that for me makes a difference, rather than coming and being disgruntled about the prior update, he took the time to get the information and take into consideration how I was affected, not all these businesses both public storage and other competition do that, as a matter of fact, I was actually pressed to relocate from another location for a bad review some years back. That being said, the human element prevails and although I will in the end be at a loss the business shouldn't be discredited, there is effort to avoid this sort of thing, and sometimes it doesn't work. This much I can say, this location and whatever others may be affiliated with whomever the gentleman who called me role is, those locations will attempt to remedy issues to the best they can. On that, this has been my experience, and at the end of the day, I remain using the facility, and my rating will be increased, and on a overlooked note the wet smell may be location as my unit appears to have a old exterior like door sealed off and the extra wet winter is nature along with my prolonged absence from unit means it was likely sealed all winter can't complain on not invading private space than.
May 30, 2023
Google Public Storage Todd Illingworth
May 30, 2023
Google Public Storage Kirk Allison
May 22, 2023
Google Public Storage Jason RareOne1 Chambers
The manager here is amazing and kind hearted
May 18, 2023
Google Public Storage Leslie Burks
Great customer service!!
May 13, 2023
Google Public Storage Lorena Nevile
Kevin was extremely helpful and knowledgeable. I was in and out in no time. He even waited for us to arrive! Really glad we chose Public Storage on Wabash!
May 6, 2023
Google Public Storage Ash Ryan
May 6, 2023
Google Public Storage Jiaqi Yan
Kevin is the best!👍🏼👍🏼👍🏼
March 18, 2023
Google Public Storage Soyoung Park
I had the best experience with the sweetest guy, Kevin😄 Very nice store and the management team was FAB!!
March 17, 2023
Google Public Storage Michael Bas
What makes this place 5 stars is the people that work there. Kevin is one of the most genuine people who you can tell really cares and tries to help you out any way he can. When I moved in he had a young blonde kid show me around. He was very helpful in explaining everything and the different doors and even where the dolleys are. These guys are the kind of employees that make lifelong customers, and I hope the upper management knows this and treats these folks good
March 8, 2023
Google Public Storage Christopher Carmon
Kevin was amazing. He was extremely helpful, he got us in a unit that fit our needs well and walked us through the process expertly.
February 14, 2023
Google Public Storage Joe H (Joe H)
Currently renting two units. Love this place. I like how the app can open the doors and gates, very convenient. The freight elevator and huge flat beds are awesome. Kevin has been very helpful.
February 13, 2023
Google Public Storage onthelevelsolutions onthelevelsolutions
My experience has been satisfactorily special. Thanks to your manager Kevin, a great person, very responsible, good treatment, he made me feel at home, it is definitely the best option to store and receive 5-star treatment. everything very clean and organized, the phone application is very friendly making the whole experience very convenient and easy. My best wishes for this place and that in Kevin's hands I know that every day will be better!
February 9, 2023
Google Public Storage Mark Martin
The guy who works in there is rude and will lie go to i store down the road cheeper and way nocer
January 30, 2023
Google Public Storage Gabriel Belter
January 15, 2023
Google Public Storage amaya nelson
The man here was very rude. I bought a unit at auction and their site states they are open until 5. Between 11-1, he was blowing up my phone asking when we would be there. I told him that our uhaul had broken down at another public storage 5 miles away and we were waiting for roadside assistance and would be there asap. He would sigh and make passive aggressive comments before hanging up. Finally, around 2pm, I decided to just Uber over to his facility to pay for the unit and start cleaning it out while my sister waited for roadside assistance. I apologized PROFUSELY the entire time and he continued to make comments about how much of an inconvenience we had been the entire time I was with him. I understand that people being late, no shows, etc., can be very frustrating but again, their site said they didn’t close until 5 and I feel like we had a special situation, we also kept him updated the entire time with our situation. Also, mice. Just in the hallway leading to my unit there was two dead mice. I would not recommend this facility.
December 18, 2022
Google Public Storage Rita Morris
Kevin is very helpful!
December 18, 2022
Google Public Storage Claire Johnston
Had a great experience here! Kevin is very helpful and accommodating :)
December 17, 2022
Google Public Storage Boe Judden
I’m hoping this will be my last month renting a unit here. After the riots they changed the hours and it is extremely inaccessible for anybody who works a 9-5. It’s not worth the money if it’s always closed.
November 4, 2022
Google Public Storage Jerald Lim
Storage at this place was easy and convenient. Spoke to Kevin at the front desk, and he was very helpful in getting me the help I needed!
November 4, 2022
Google Public Storage 218 DMcD
November 3, 2022
Google Public Storage David N
Kevin was so professional. He navigated me thru the process of moving out. On time also for the appointment. 5 stars
October 26, 2022
Google Public Storage gavin jiao
nancy is best!
September 12, 2022
Google Public Storage Ashley Heffner
I have had my storage unit for over a year and no issues until, I attempted to enter my unit yesterday and they had put an extra lock on it so I couldn't enter. I went up to the front desk(as the website states during business hours there will be someone there to handle any questions or problems) there was no one there and the door was locked. I called and left voicemails. I attempted the online chat option they were also no help and told me to wait 72 hours for a response. The customer service agent stated there was nothing in the notes of my account, and stated I never missed a payment so they were unsure why the property manager put a blue lock on my unit door. I needed in my unit yesterday to get my stuff for work this week and of course I couldn't get in. I waited for hours at the location for someone to call back, come by and address the mistake they made on their end, and nothing. I attempted to call again this morning and still no response. If I could zero stars I would.
August 31, 2022
Google Public Storage nicolas muñoz
Thanks to Kevin at the front desk we had a great experience at this location. I’ve used Public Storage several times in my life and this has been the most memorable again thanks to Kevin who helped my wife and I thoroughly.
August 24, 2022
Google Public Storage Lawrence Goree
The staff is Amazing an very helpful. Kevin Made my moving experience With public storage Very easy. Whenever I need storage this is the place to go.
August 18, 2022
Google Public Storage Molly R
I had an excellent experience at this place. Kevin was super accommodating. He worked with me and told me everything I needed to know upon move out. Highly recommend. He will take care of you, and will do his part to make sure things are as pleasant for you as possible. Thank you so much!!
July 19, 2022
Google Public Storage Joseph Scrimshaw
We had a great experience at this Public Storage. My wife and I needed to re-organize and pack up the belongings in our unit--a hard task that took multiple days. The manager, Kevin, went out of his way to be helpful and understanding. He answered every question we had, sold us some last minute packing material that made a huge difference, had a great sense of humor, and made what could have been very stressful into a very positive experience.
July 12, 2022
Google Public Storage Andy Thompson
Great service from Kevin - got me exactly the space I needed. Thank you
July 2, 2022
Google Public Storage Steven Newman
June 16, 2022
Google Public Storage David Radcliff
June 4, 2022
Google Public Storage Renner Thomas
A great place for storage. Setting up an account and making monthly payments is super easy. I never had any issues accessing my unit, and loading things in and out was a breeze thanks to the elevators and carts they have on site. The conditions of the space are good. I would certainly use this location for any storage needs in the future!
May 22, 2022
Google Public Storage Christopher Cooper
The guy that works Sunday just left everyone locked in and I’m locked out everything is backwards here . The guy seen us but just left ? Poor customer service can destroy profit margins faster then someone helpful can get on the phone . How responsible is it to leave people lock in and out before dinner around faculties like this ? Hum state building code storage safety
May 14, 2022
Google Public Storage Victor Correa
Great setvice kevin was great guy
May 13, 2022
Google Public Storage James Minder
Great place ,good ,clean area for storage,even better price then others,great staff if need help.
May 6, 2022
Google Public Storage Mark Martin
Not very helpful when needing help my key for some reason messed up and won’t unlock it and Kevin says oh we don’t have anything to help u . I’m sure if I didn’t pay they would have whatever it takes to take the lock off to sell the stuff. And don’t be one day late he will call ur phone everyday and ur emergency contact even when u tell him when ur payment date will be
May 1, 2022
Google Public Storage jimmy colwell
May 1, 2022
Google Public Storage James Colwell
Great storage space and excellent help. Kevin was inviting, professional, and kind. He answered all my questions and more as well as accommodating quickly on a last second change for my storage unit needs. Excellent service and great building with easy access. 10/10 would store again
April 26, 2022
Google Public Storage Emily Lynch
Great place, Kevin who helped me in the office did a great job. He is friendly, knows his job well and even went the extra mile to make sure me and one other customer were all set at our lockers. He even pushed the cart when he was showing me where to go. Very clean and secure. Anyone who rents here should be very happy. Kevin deserves a raise and bonus! Thank you for all of your help.
March 1, 2022
Google Public Storage LEAH DOBERSTEIN
I won a storage at this facility and have to say this place is very clean and nice. The guy Kevin who was working was very helpful and so nice. It was a great experience I would recommend this facility to everyone. Thank you Kevin!
February 4, 2022
Google Public Storage Sung Ahn
Renting out a space was a breeze thanks to Kevin. Really appreciated the attention to detail and transparency.
January 31, 2022
Google Public Storage Melinda Sutton
Kevin was Awesome to work with keep up the great work 😘
January 27, 2022
Google Public Storage Dax Johnson
Kevin was the best.. he always kept in contact with me about my unit.. great potential to move up, he should be a manager if he’s not already..
January 27, 2022
Google Public Storage Geehan Mohamed
Kevin really helped me out.. he answered all my questions and was very informative. I’ll only do business at this location because of him… if you go here ask for Kevin…
December 31, 2021
Google Public Storage Lauren Gardner
I had an awesome experience with 2 different units over the course of the past few years. Always felt safe and never worried about how secure my belongings would be. The manager on duty is awesome and works with you to make sure your move out is seamless.
December 7, 2021
Google Public Storage jairus sullivan
Kevin is super awesome and asked me if I needed help and I in fact did. Great public storage, thanks!
December 1, 2021
Google Public Storage Michael H.
good stuff.
November 18, 2021
Google Public Storage Barry Maloney
Since Kevin took over in the office it’s a night & day difference. Friendly, competent, empathetic, and proactive. Great to deal with.
November 2, 2021
Google Public Storage Sarah Valente
Kevin helped my husband and I out when we need to switch to a bigger unit last minute. He made it easy for us, and we're so appreciative!
October 22, 2021
Google Public Storage Tara Mueller
Kevin here is amazing very helpful ever single time I would come to the storage and was always so helpful! He would always go above and beyond Everytime I would come here and need help!
October 20, 2021
Google Public Storage fowsi adam
Cassandra was a great help
October 1, 2021
Google Public Storage Kathryn Kruziki
Awesome service! Kevin was extremely prompt and kind.
September 30, 2021
Google Public Storage Kayla Neys
Kevin is a rockstar! He was there both when I started using the facility and again when I moved out- knowledgeable guy. He assisted me a few times with answering questions and being of help and made this whole experience very easy. The storage unit itself was perfect for me and what I needed. Easy to access and multiple points of entry- very secure facility also!!
September 20, 2021
Google Public Storage Magician Roogna
Manager was nice enough but prices are a little high. No real Elevator in here,, you push your stuff on, close the doors from the outside and send the "elevator" up and hope nobody else gets help themselves to your stuff while you are running up the 16 or 18 steps between floors.. I guess it would be great cardio workout though.. Lower pricing on web and we even locked in a lower price and received a message saying we would be contacted to finish the move in paperwork within 24 hours. This did NOT happen and when we checked the web prices the locker was still available but the price increased by 20 bucks, did not rent from here
September 11, 2021
Google Public Storage Michelle Tran
Excellent customer service
September 10, 2021
Public Storage Jay the gamer
Going to the storage was very depressing Had trouble with the elevator And with finding are way and then out of nowhere here comes this awesome employee named Kevin whom was extremely kind & very helpful as well as super professional Thanks Kevin😁
September 10, 2021
Google Public Storage Tamara Keeler
Kevin was so awesome to work with and very helpful to me. He was extremely helpful with working with me to vacate my unit. The facility is secure and clean and we had no issues.
September 10, 2021
Google Public Storage LaMina Harris
I was helped at this location by Cassandra (sorry if botched the spelling) she is extremely kind and helpful. The elevator almost got the best of me however luckily I had a relative who also used this facility and I was able to call them. From my experience the staff at this location is award winning to say the least!!!
September 7, 2021
Google Public Storage Joshua Hauf
Kevin honestly made my move out/in process extremely convenient. He was always very kind, efficient, and made sure that what I needed was taken care of. Highly recommend this location for any other students at UMNTC and anyone in the area!
September 3, 2021
Google Public Storage Rory Martin
Kevin was very helpful, respectful and nice to my daughter, a student at the UofMN who needed storage for a short duration. I would recommend Kevin and this facility to others.
August 25, 2021
Google Public Storage Clay Bornowski
Kevin was very helpful and friendly. I would recommend Kevin and this facility to others.
August 8, 2021
Google Public Storage Chelsie McGrew
Cassandra is the best! In and out and moving in my stuff! Thank you!
August 4, 2021
Google Public Storage Pengyu Chen
August 3, 2021
Google Public Storage Wenqi Gai
August 1, 2021
Google Public Storage Nicole Hampton
July 27, 2021
Google Public Storage Becky Dowell
Cassandra was very helpful with helping me get the right storage unit! Thank you Cassandra!
July 27, 2021
Google Public Storage melmel Kappalot
My mom rents at this location and Cassandra was very helpful!
July 24, 2021
Google Public Storage Seonyun Moon
It was my first time using Public Storage, it was really difficult for me to find the way in the building. I wish they could provide brochures like a building map or access instructions. But the office manager, Dayle, was super helpful, he didn't mind coming back and forth for me to expain the way.
July 5, 2021
Google Public Storage Rick Shaneyfelt
June 30, 2021
Google Public Storage Hannah Saalsaa
Climate controlled but still really warm, hours are terrible. It’s ridiculous that you can’t access the locked building via access code to get to your locked personal unit.
June 29, 2021
Google Public Storage Timujin Gore
June 28, 2021
Google Public Storage Spencer Gore
June 27, 2021
Google Public Storage Anna Pucel
June 18, 2021
Google Public Storage Dan Diroff
Rented a space for over two years with no issues. Kevin went out of his way to personally help us if we needed anything. Highly recommended.
June 3, 2021
Google Public Storage Ahmed Halane
A lady go by name Cassandra help me out this morning For spot thank you so much I really appreciate your help .
May 22, 2021
Google Public Storage Stephanie Nornes
We rented a space site unseen, and it just didn't work out for us. Kevin went way above and beyond and did "some magic" to get us into a space that was perfect. That you so much for your kind customer service.
April 18, 2021
Google Public Storage Jill Allison
April 1, 2021
Google Public Storage Laszlo Aranyos
March 15, 2021
Google Public Storage Evan Gelhaye
Had an easy time setting up my storage locker and payments. Appreciate the extra security and drive up access.
March 1, 2021
Google Public Storage Makai “Markle” Bruh
February 23, 2021
Google Public Storage Mindy
I bought my first ever abandoned storage locker at an online auction. I had NO clue what I was doing, how things worked, etc! Thankfully, Kevin was abundantly helpful, kind and understanding. Him being so nice made this OVERWHELMING purchase of mine easier to handle. Thank you!!! I’ve been immensely impressed with the facility. It’s orderly, clean, and has kept warm through that terrible cold snap. Easy in/out with the help of their carts too. 😃 If I ever need to rent storage, this would be the first place I would go. Thank you Kevin!!!
February 17, 2021
Google Public Storage Chris Sheffer
February 6, 2021
Google Public Storage Elisabeth Henderson
We got off to a little rocky start from the very beginning. Due to my state of being, the time and all that was going on in the office, the meet was a bit flawed on both sides. The actual storing process was a bit shakey as well; we had slight difficulty physically accessing the assigned unit, as repurposed. Situation is much better now, especially the communication.
January 15, 2021
Google Public Storage 서찐
This facility is amazing! It's clean and Kevin is super helpful. Kevin walked me through how to get to my storage unit and share the tip to keep the storage safe. I feel safe to store stuff there.
January 15, 2021
Google Public Storage Riley E
This facility is great. It's my first time storing my stuff, and Kevin helped me out a lot and he made the experience very pleasant. The storage units are affordable as well.
January 14, 2021
Google Public Storage Alvaro Perez
December 10, 2020
Google Public Storage osita okpala
Great
November 30, 2020
Google Public Storage Shequita Reed
November 27, 2020
Google Public Storage Nina Abdullah
I’m going through a tough time in my life right now, but the experience coming to public storage was very helpful and stress relieving! Mrs. Turrether took her time to make sure I got the stroage unit that fits my needs or liking. Overall, It was a straight forward and helpful experience for me and this time of my life journey right now so, thank you so much for all your help Mrs.Turrether and for helping me secure a storage unit a little goes a long way! Mrs. Turrether went above and beyond being supportive in my situation she was understanding in my situation and also gave assurance I appreciate you! You are amazing God bless you!!! Excellent and friendly customer service!!! I would definitely recommend this place!!! I will definitely use them again in future! Now! I know a place I can go to and that treat customers excellent and assure them! No matter what in life when you are kind to someone you never know how much it means to them in their life because you making a difference without knowing!
November 23, 2020
Google Public Storage M C
The unit itself was dry, clean and secure. In my experience prices they advertise for rent do not include insurance (which you must buy in order to use the storage locker), and only last few months before going up. When I wanted to cancel my locker, I tried to make an appointment (because I figured with covid going on, the office would only see one client at a time), but there was no way to make an appointment. So when I went in person to cancel, I had to wait about 30 minutes just to verify the office knew my locker was empty. It took me like 1 minute to tell them, but because another client happened to walk in 30 seconds before me, I had to wait in the cold. They should make appointments available. When I cancelled my unit, my internet account said I might get a refund upon cancelling, so I thought because I vacated by the 14th and my billing cycle is the 1st of every month that I would probably get half my rent back. This was not the case. When I checked out the employee said she had no information about refunds, so I called back a few days later. The person on the phone was curt and somewhat rude when I tried to inquire about the refund. She seemed upset and demanded to know where I had heard about a possible refund. When I told her it was my account website, she quickly told me I should read my lease, and that they don't pro-rate. It was unnecessary and in my opinion not courteous. Even if she had conceded that it could be confusing and apologized for the mixed messaging, I would have been satisfied. Instead it felt like she needed to prove me wrong. In conclusion, the office staff were polite in person and the locker was decent, but the lease policy was not very transparent and phone service was lacking.
November 18, 2020
Google Public Storage ziata123
Cassandra has wonderful customer service. The space is clean and heated. I wish the hours available were longer, and that they couldn't raise rates. But when we have had any difficulty such as payments etc., Cassandra was very helpful
November 16, 2020
Google Public Storage Ryan Huisheere
Casandra helped set up a unit for us today. She was very friendly, accommodating and professional! She made what can normally be a stressful experience into a very pleasant experience. Thank you Cassandra! :)
October 28, 2020
Google Public Storage Elizabeth Jorgensen
It was close to home. The people were very friendly and practiced covid 19 rules and my truck was readily available. I did my return on line. Everything went without any problems.
October 12, 2020
Google Public Storage Manuel Aguilar
September 29, 2020
Google Public Storage Tony Guo
One of my favorite Public Storage location! Cassandra had been very helpful in assisting me with storage requests and answering questions!! Great service, would definitely recommend!
September 28, 2020
Google Public Storage klap0024
Cassandra was extremely helpful in getting our unit rented out and explained the process very well. The space is safe and secure.
September 24, 2020
Google Public Storage Yasmein walls
Cassandra was very helpful
September 24, 2020
Google Public Storage Mike McFarland
Very friendly and answered all my questions
September 24, 2020
Google Public Storage Boyce Bible
I came into the office to rent a unit and Cassandra is a great hard working employee!
September 16, 2020
Google Public Storage Crystal Sims
This is not my storage location but I happen to stop in to ask a few questions about my account and Cassandra as very helpful, she answered my questions and was pleasant.
September 15, 2020
Google Public Storage Dillon Duong
This facility is great. Cassandra is a fantastic property manager who answered all of my questions I had asked and assured me that my things were going to be safe. She shared information about the units and helped me find one that fit my needs (drive up and climate controlled). I wasn't sure if I was going to go with Public Storage at first, but after being working with the Cassandra and given sublime customer service, I know I'll be leasing here for a while.
September 9, 2020
Google Public Storage Cynthia Rasheed
Staff Cassandra Friendly & Professional!!!
September 9, 2020
Google Public Storage Ryan Rich “Dick” Moe
September 8, 2020
Google Public Storage Plasso Scott
Your employee Cassandra was very polite, courteous and fast. I recommend anyone needing storage to use this public storage as my experience was wonderful. Thanks public storage and Cassandra
September 7, 2020
Google Public Storage james king
Cassandra checked me in and she was everything a company would want in their employees. Very friendly, attentive, professional and answered all my questions even without her morning cup of coffee:) Highly recommend this location!
September 4, 2020
Google Public Storage Travarious Nolen
I came in to pay my bill and got in and out quickly! The front desk lady Jenny is really nice and very helpful!!!
July 12, 2020
Google Public Storage angel gonzalez
Recently had a problem with billing, but after a very delightful conversation and understanding we figured it out as a team. Public storage employees at this location are helpful and bring a positive energy. I don’t remember the woman’s name who assisted me but I think it starts with a V.
July 5, 2020
Google Public Storage Gacon Jda
July 5, 2020
Google Public Storage Joshua Schwartz
I have walked by here a few times, and the building has never attacked me.
July 2, 2020
Google Public Storage Joe Perez
After only two weeks of storage, I returned only to find ALL my stuff and entire life were stolen. The Saint Paul Police Department were of zero help and basically said they aren’t going to investigate. Can’t stand the SPPD, corrupt and lazy, especially the woman luitenant investigator who basically told me she will do nothing to help and I’m certain the woman working, Dria, had something to do with it as my locks were changed out indicating an inside job.
July 2, 2020
Google Public Storage Alex T.
DeShawn was very friendly and was very detailed about everything I was signing. She also made sure I understood the pricing and was overall, the reason for a great experience.
June 30, 2020
Google Public Storage Tiffany Olenchak
So I think public storage is the best facility out here they really cater to your needs
June 30, 2020
Google Public Storage Casey Huerd
Michael helped me switch units when I had too much space for what I needed. Saved me money. Showed me which way to go more than once and a faster route to get there. Great customer service. Very personable. Would recommend
June 27, 2020
Google Public Storage Vicki Moe
The man at the front desk really went above and beyond to help us with our needs! I would definitely recommend this place to my friends and family!! Thank you, front desk guy!!
June 17, 2020
Google Public Storage canna bliss
Decent place but since covid 19 they cut there hours to 6pm EVEEY DAY!! It is the hugest hassle ever, moved 6 wks ago and still have a load in storage... Because I'm not able to make it there before 545 to 6pm and you can't
June 12, 2020
Google Public Storage Shawn Don
Great service go see Mike good guy very helpful
June 12, 2020
Google Public Storage ZIYU WANG
Michael show me how to open the new gate
May 31, 2020
Google Public Storage ariya amarjargal
Thanks Michael
May 27, 2020
Google Public Storage Elena Lavorato
Really easy to get set up. Michael was very helpful and knowledgeable. Highly recommend this location for a less painful storage experience
May 16, 2020
Google Public Storage Oriana Raabe
Mike was super helpful! Easy move in!
May 15, 2020
Google Public Storage Francesca Goodman
They were super nice and helpful and had safety precautions due to COVID-19. Michael was very kind and helpful.
May 14, 2020
Google Public Storage Greg Janzen
Mike is great
May 14, 2020
Google Public Storage Sandra Hoff
April 9, 2020
Google Public Storage Niki Angus-Gavic
Micheal is great. Best customer service I have had in a long time.
March 21, 2020
Google Public Storage Pia Christianson
Michael is great very helpful & pleasant 👍🏾
March 21, 2020
Google Public Storage Allison Trapani
Michael was super friendly and super helpful! He made the process of renting the unit seamless and efficient. The facility is only a quick drive from the U of M East Bank campus and is a really convenient and affordable place for summer storage.
March 20, 2020
Google Public Storage Fawn Sampson
Michael and Mista were really helpful and friendly, they made our first experience with storage very painless. It was a quick process and very efficient in providing resources for move-in!
March 20, 2020
Google Public Storage Bridgit Davis
Mista was nice and friendly. Great service.
March 20, 2020
Google Public Storage Northern Luck
Michael was wonderful help my daughter get her own unit for her and her friends to store their sorority stuff in.
February 28, 2020
Google Public Storage Robert TAYLOR
Daianna and Michael Was very nice and courteous and very professional their asset to public storage
February 28, 2020
Google Public Storage Cordell King
Michael & Dianna made my move in process extremely easy. Their customer service and promptness was amazing.
February 20, 2020
Google Public Storage Lisa Cavallo
Mista is a great representative !!!!
February 20, 2020
Google Public Storage Shaunetta Collins
Came in to pay my storage and Daianna was really helpful n nice she needs to be at this location more often
February 18, 2020
Google Public Storage MsLady V
February 18, 2020
Google Public Storage Nicole Pinkett
Michael was great very helpful. I had problems with the lock on my unit, he solved the problem immediately. Great customer service. Thank you Michael!
February 14, 2020
Google Public Storage Kevin McCourt
February 5, 2020
Google Public Storage Ricky Anderson
The manager Mike is one of the most personal guys in business. the corporate office people are not very nice and I dread working with them. I would leave this storage location if it wasnt for Mike. He is the sole reason this location has my business and keeps it. Mike deserves a raise and some recognition for patching up the botched job the corporate office folk have done
January 30, 2020
Google Public Storage marvin jones
Good service from Mista. Marvin w jones
January 21, 2020
Google Public Storage Travis Fairbanks
January 14, 2020
Google Public Storage Carla Sowell
Awesome customer service from Michael today!
January 7, 2020
Google Public Storage Marcus Ammerman
Love storing my stuff here
December 26, 2019
Google Public Storage Riley Thornton
The service here was great. Mista was very helpful
December 3, 2019
Google Public Storage Phillip Robinson
Mike and mista were very helpful and very personable.
December 1, 2019
Google Public Storage A Gedstad
Mike gave great service! He stayed extra late to accommodate us. Thank you Mike!
November 26, 2019
Google Public Storage Yahni BaDd
Michael Was very helpful and nice showed us to our storage Explained everything Professionally the store is very nice and clean as well we are very happy we came here thank you Michael 🤗
November 26, 2019
Google Public Storage Rayshell Green
They were very helpful! 👍🏾👍🏾👍🏾
November 20, 2019
Google Public Storage Michelle Vang
Mike was great in helping me with my storage reservation and showing me around. I appreciate his customer service!
November 19, 2019
Google Public Storage Barbara Thomas
No go
November 16, 2019
Google Public Storage Yussuf Mohamud
Daianna she is good
November 13, 2019
Google Public Storage George R
I feel they're always out to get me, one way or another. Corporate greed and rudeness. Moving out
November 12, 2019
Google Public Storage John Thomas
Katiyanna and Michael were very helpful and have been working very hard to clean up the property!! Thanks guys
November 12, 2019
Google Public Storage K Mcguire
Katiyanna and Michael were so help full! Awesome place pretty ladies. 😍
November 1, 2019
Google Public Storage Max McCord
Daianna was extremely helpful in setting up the rental agreement for a storage unit. Process was enjoyable and efficient. Use Public Storage for your storage needs.
October 29, 2019
Google Public Storage Robert Fetten
Well, the service has been excellent because I experienced a new manager, Daianna, who helped me transfer units. Michael was quick to install ne we lighting near my new unit. Property is easy in and out. Clean. Professional managers and staff.
October 29, 2019
Google Public Storage Mohamud Oomaar
Daianna very helpful
October 27, 2019
Google Public Storage Brian Mason
I think the guy Michael was Awesome with his Customer Service and Showing I feel Good about keeping My Stuff Here!..
October 25, 2019
Google Public Storage Jazzy Carson
Michael W. made the process seamless and was extremely knowledgeable! His help was greatly appreciated and I got exactly what I needed, thank you!
October 20, 2019
Google Public Storage Clayborn Turbeville
Joy was awesome!!!
October 14, 2019
Google Public Storage Kuamojua Lee
Joy was a joy to work with! We ended up not renting a unit, but her customer service was absolutely amazing! Great knowledge in her line of work.
October 11, 2019
Google Public Storage Creo C
Ms. Deshawn,,is very knowledgeable and very friendly at this site. If storage is needed ,I recommend Wabash site hands down !!
October 10, 2019
Google Public Storage Kurt Apfelbacher
Deshawn did a great job.
October 9, 2019
Google Public Storage Virgel Lovell
Need to call before you go, but will be getting a place to store things without getting a headache. Good clean place.
October 8, 2019
Google Public Storage Mulata Ali
Deshawn and mike were very nice and I would definitely recommend this location to my friends
October 8, 2019
Google Public Storage Habib Hashi
Mike and Deshawn were so helpful and patient Im glad I choose this property
September 29, 2019
Google Public Storage Eric Downs
Was very helpful
September 25, 2019
Google Public Storage Ren Wilker
September 23, 2019
Google Public Storage Jordon Marshall
This place is really convenient and I love that they are open until 9. The manager Deshaun is very friendly and professional.
September 19, 2019
Google Public Storage Gabriel Luna
Deshawn was really nice and super helpful!
September 19, 2019
Google Public Storage Angelica Fjerkenstad
Thanks Deshawn!
September 17, 2019
Google Public Storage Lameeka Byrd
Their employee deshawn is very helpful and always up to date with my storage
September 8, 2019
Google Public Storage Sean F
September 1, 2019
Google Public Storage Courtland Griffin
Cher meal showed me great customer service. She showed me where my space was and she also helped me add auto pay to prevent late fees. She was the best assistant I never had. Thank god I chose public storage!!
August 29, 2019
Google Public Storage Tony Wilkerson
Deshawn is a wonderful sells rep.would rent there again
August 29, 2019
Google Public Storage Henny Henok Best
DeShawn was welcoming and very helpful and patience
August 27, 2019
Google Public Storage Rihana Hussein
Deshawn she is here full prson She is good employe
August 23, 2019
Google Public Storage Malcolm Stuart
Deshawn and staff were helpful, unit was sizable and clean. Watch out for promotions I got my first month for pretty cheap. You will need a car to get here
August 23, 2019
Google Public Storage Jordan Harris
Deshawn was awesome checking us out of our unit: VERY fast, kind, and SUPER easy. The unit was a clean and secure way to keep our belongings while we were out of school for the summer! Will definitely be coming back if we ever have storage needs again as the location is very convenient. Thank you Deshawn!
August 22, 2019
Google Public Storage Vontae Turner
Good public storage place
August 21, 2019
Google Public Storage meris hussein
Deshawn did an excellent job helping me vacate my storage space.
August 21, 2019
Google Public Storage Stephanie Sauer
Deshawn was so helpful and professional going through the process. I would recommend this facility.
August 12, 2019
Google Public Storage Rere Cousette
Sooo y’all hang up on paying customers & don’t answer when they call back?!?? .. SMH 🤦🏽‍♀️ Very unprofessional, would NEVER recommend nor do business with again. ( NO STARS)
August 11, 2019
Google Public Storage five split
August 8, 2019
Google Public Storage Nathan Van Katwyk
Great people working the desk, very friendly and very efficient!
August 5, 2019
Google Public Storage michael griffin
Kina and deshawn are girl.quick and helpful when got my storage
August 3, 2019
Google Public Storage esther yang
August 2, 2019
Google Public Storage Molly Gong
This is a super amazing place, the service is very convenient, the manager Ms. Deshawn is super nice and helpful! Highly recommend .
July 18, 2019
Google Public Storage Al Pako
Honestly Julie at the Wabash location really was amazing she helped me with so much thanks Julie!!
July 18, 2019
Google Public Storage Joshua Gegel
Very helpful service with planning and executing my storing from both DeShawn and Julie.
July 15, 2019
Google Public Storage Anewar Ibro
Kina best customer Service 👏👏👏
July 11, 2019
Google Public Storage Brian James
I rented a storage unit about 2 months ago and there was a couple of issues with finding the right type of storage I needed. I felt like I should write a review because a couple of months ago when I rented it I thought all had been lost and I would not be able to store all of my things. Until that is the manager from another property came to help an employee after hours to help with my needs. I just stopped in to say hello today and to pick up a couple of my things and lo and behold the manager from the other property is now the property manager at this public storage she is awesome her name is DeShawn! She made what could have been a negative experience into a very very positive experience for me! Thank you from the bottom of my heart DeShawn! Good luck with your new position you deserve it!!! Take care
July 6, 2019
Google Public Storage A G
Convenient location for moving! DeShawn will spend her time with you to make an efficient experience in leasing storage. She will readily answer questions not hesitating to make sure you are comfortable and assured going forward! Amazing customer service and energy! Thank you!
July 4, 2019
Google Public Storage Devona Holmes
She was very nice and explained every thing and made the process easy. Julie was Great.
July 2, 2019
Google Public Storage Carolyn Shrewsbury
This is such a great location and the employees Julie and Deshawn were so kind and helpful. They cared about their location and the upkeep of the facilities and their clients. The location is located right off 94 and 280 and it's so convenient. The units are easily accessible and clean.
June 21, 2019
Google Public Storage ahmed abdirahman
Kina really helped me. She was nice
June 20, 2019
Google Public Storage Rebecca Engler
I love this place!! 🤩 They have great prices and availability, and DeShawn is amazing! She was patient, kind, friendly, upbeat, and really went the extra mile to make sure I had a unit that would fit my needs! She explained everything very clearly and I feel great about our new storage space thanks to her! I would definitely recommend this Public Storage to anyone!
June 20, 2019
Google Public Storage Nick Carpenter
Kina was very helpful in getting us set up with a drive up unit. Very satisfied with the service.
June 11, 2019
Google Public Storage Annie Kopicko
Great customer service at move-in. Facilities could improve - not as clean as some. Front desk manager Joelle was extremely helpful, sweet and real. Happy to work with her. The cart (we could only find one) was quite small, necessitating many trips to move into our unit. The floor near the first floor elevator is VERY worn and rough, so the cart makes a loud rattling sound passing over it with every trip. Public Storage, please resurface your floor in this high-traffic location!
June 9, 2019
Google Public Storage Ms. Em K
I had a couple of issues that I needed to tend to,,,,Julie helped me every step of the way ,giving me information I need and phone numbers ,who to talk to ... Julie has wonderful people skills,I was a bit mad when I called by the time our conversation was over ,my maddness was gone and I had the info I needed......thank you Julie for your patience ,kindness ,& helpfulness.
June 5, 2019
Google Public Storage Katreena Kloskowski
Montrell Was very nice and helpful and he got the process done just in time for me to go home and be able to get the package I’ve been waiting for I have rented from public storage now for the fourth time and I wouldn’t go anywhere else and I recommend you guys to everybody thank you again for your wonderful service as well as montrells kind service to keep a smile on my face and such a difficult time
May 22, 2019
Google Public Storage Kirk G
about two weeks ago I had some problems with my unity, but Montrell was there to help me get things back on track. good job Montrell keep it up
May 18, 2019
Google Public Storage Diana Waserman
Kina was friendly, helpful and low pressure. I've had poor experiences with public storage before and I thoroughly enjoyed my move in this time (except for the actual moving part).
May 13, 2019
Google Public Storage Tatiana Williams
May 11, 2019
Google Public Storage Shonte Carter
Takina was very knowledgeable and helpful. The process went smoove and pretty fast. I'll definitely recommend.
May 9, 2019
Google Public Storage Jake Wanek
My fiance and I needed a place to store some things as we prepared to move out of our condo. I cannot tell you how friendly and helpful Montrell was in making sure everything went smoothly for check-in. It was a seamless process and he was extremely helpful, prepared, and answered all of my questions. I'd definitely recommend this location for any of your storage needs.
May 5, 2019
Google Public Storage Fernando Boo
Great service!
April 28, 2019
Google Public Storage Melanie Delgado
Julie was great! Showed me around and helped me out when there was a mix up with my unit. Very kind and on top of keeping the place clean.
April 28, 2019
Google Public Storage Amber Lamb
Julie has been wonderful and extremely helpful with my process of getting a unit, even at the last minute. Thank you Julie!
April 16, 2019
Google Public Storage Robin Butler
Montrell and Julie we're great and informative and helpful. They both deserve a raise.
April 15, 2019
Google Public Storage Maria Anderson
Montrell was very helpful and went above and beyond my needs! I was so grateful and appreciate the time he spent doing his job well. Thank you so much Montrell!
April 7, 2019
Google Public Storage Anna Thornton
They were super friendly and stayed late just to help me get my unit! I appreciate their help.
April 6, 2019
Google Public Storage Kevin Begazo
So I got in on the 1st month deal...what a deal $37 for the first month after all the fees and required insurance. Bring your own master lock!!! They charge about $21 for either lock and one is pretty useless anywhere else. Kina and Joelle were an awesome help and walked me through the process effortlessly. Will definitely recommend it!
April 5, 2019
Google Public Storage Jesse
March 24, 2019
Google Public Storage Nancy Diaz
Montrell was very helpful and friendly very happy great customer service.I give Montrell a 10 rating thank you.well recommend with friends.
March 18, 2019
Google Public Storage Jes Toni
Montreall was the associate that helped us. He was very thorough and efficient at the same time. He walked us through the details of the rental and then showed it to us.
March 11, 2019
Google Public Storage Dan Hoogheem
Montrell and Julie were great!
March 5, 2019
Google Public Storage Paul Henning
March 5, 2019
Google Public Storage Jake Larson
Great experience overall, love the costumer service!
February 18, 2019
Google Public Storage scott chavez
Solid 5 stars. No complaints at all!
February 18, 2019
Google Public Storage YPG Minnesota
This store is already seeing some changes being made. New management cleaner facility and promise to only get better im all for it Montrell keep up the ggod work bud...
February 18, 2019
Google Public Storage TC Rhinos
Great place to store stuff. Great people working in customer service. If you every need anything ask for Montrell he goes above and beyond the call of duty!! - J.S
February 18, 2019
Google Public Storage Duane Rosen
February 18, 2019
Google Public Storage Andrew Hodynsky
Montrell provided great service in explaining the different sizes of units available and provided very affordable rate quotes. I will definitely be storing my things in the near future, and referring clients over to his locations!
February 18, 2019
Google Public Storage Kasey Bray
Julie helped me find my reservation and got me the correct rate and was an awesome help
February 18, 2019
Google Public Storage Mujahid A
Great experience. Montell was very helpful and courteous!
February 9, 2019
Google Public Storage Brittney B
The manager Joelle was so nice and very helpful !
January 5, 2019
Google Public Storage Jessica Jackson
The lady at the front desk was very nice
December 16, 2018
Google Public Storage Lee Gant
Rude staff I will never rent from this place again
December 13, 2018
Google Public Storage John Carson
It’s a nice convenient Public Storage. I like the location because I live over in Saint Paul and I’m here a lot so I need to find my stuff or dig through it I can easily do it. This is Public Storage with the corrections good customer service or some of them they’re not that great when it comes to solving problems this particular Public Storage is good.
December 9, 2018
Google Public Storage careena gonzales-moore
DeShawn was great! Super sweet, funny, and informative.
November 3, 2018
Google Public Storage Forever6 Transport
Joelle was not only accomadatingand friendly she was able to help me with questions I did not know I'd have. If she isnt working I'd prefer to wait until she was on shift.
November 2, 2018
Google Public Storage said Ibrahim
Its ok storage but
October 23, 2018
Google Public Storage Mary Villalobos
No carts.
October 10, 2018
Google Public Storage Sanniah Farkarlun
I WOULD SAY THE LADY AT THE FRONT DESK WAS VERY POLITE TO ME! SHE ANSWERED ALL OF MY QUESTIONS WITH INQUIRING A STORAGE. I BELIEVE I SAW HER NAME SAY JOELLE
October 9, 2018
Google Public Storage Anna Williams
Joelle was nice and very efficient clean area and I was In and out
October 2, 2018
Google Public Storage Joe K
My biggest regret was not walking away from this place day 1. The woman who was working the counter was extremely rude when we called to inquire about storage availability and such. We were down to our last option with them and proceeded anyway. When we showed up, after already getting clarification of what documents were required, we were informed we needed additional documentation housed in a completely different city hours away. After laboriously working through manager approvals and her continued attitude, we obtained a spot. When we attempted to vacate the space (multiple days prior to month end) before their posted closing time, their office was closed early, and they did not answer when knocking or by phone, so we were unable to close the account. We were in an area without service the next several days. When finally getting in touch with them, they told us we had to notify them prior to the end of the month and would now be charged the current month. This is ridiculous and I would not recommend this place to anyone.
September 26, 2018
Google Public Storage John S
Great place-sean k
September 13, 2018
Google Public Storage Bader
Joelle is the best .. great customer service and also helped on the last minute before closing.. i love you girl 💙💙
August 11, 2018
Google Public Storage Leanne Lemire
Kind of rude staff
August 10, 2018
Google Public Storage Blafm
August 9, 2018
Google Public Storage John Wyche
Joelle was out-of-the way 'kind' to me!
August 8, 2018
Google Public Storage Linda Mealey
Joelle was very polite and helpful. Did a great job at helping me find a storage space! She was great.
August 7, 2018
Google Public Storage David Zhang
First time storing at Public Storage and Joelle was extremely helpful addressing all my concerns regarding the rental!!
July 18, 2018
Google Public Storage Destiny Martinson
July 14, 2018
Google Public Storage tiffany adam
i had a great experience with joelle and anna
July 11, 2018
Google Public Storage Melinda Walters
July 1, 2018
Google Public Storage Tanner Gritzmacher
Clean, quick, easy access after move in. Would recommend for anyone in a tight spot for storage. Great sign on promotions too.
June 11, 2018
Google Public Storage Paco Ramos
Anna was magnificent
June 9, 2018
Google Public Storage Mike Huber
Anna and Joelle were very friendly and professional
June 2, 2018
Google Public Storage Robert Renyen
Anna Was very kind and helpful. I am a returning customer. I recommend public storage to all
May 28, 2018
Google Public Storage tom penman
Great service
May 15, 2018
Google Public Storage James Todd
Brittany is always nice. Always have found the place to be well maintained.
May 10, 2018
Google Public Storage Alex Weaver
Brittany was great! She stayed late and was super helpful!
May 5, 2018
Google Public Storage Laurie Knorr
Great customer Brittany was awesome!
May 2, 2018
Google Public Storage Ryan Patrick
I had to hold on to some items while in between a move. This location was perfect for me. The staff was very nice and friendly. Made everything really easy. Brittany was awesome!
May 1, 2018
Google Public Storage Tony Stoneburg
Brittany is awesome she was very helpful
April 28, 2018
Google Public Storage M.J Squad
Brittany was wonderful
April 6, 2018
Public Storage Cheri Miceli
Been with this unit for 14 months. Always made a payment on time. What happens if I can not pay until the 12th of the month?
April 6, 2018
Google Public Storage john williams
Best storage unit I've ever dealt with. Brittany was extremely nice and helpful. Answered all my questions and told me about special rates for certain units. They provide carts for helping you move your stuff from the truck/van to the unit.
April 5, 2018
Google Public Storage Joshua Cross
Wonderful service pleasant manager with a lovely smile!
March 31, 2018
Google Public Storage Rebecca Buck
Dria was great!
March 23, 2018
Google Public Storage Chelsea Creager
Brittany was able to answer every question I had, she was very knowledgeable and friendly! Fast service, clean and friendly!
March 23, 2018
Google Public Storage Basilio Contreras trujillo
Brittany and Marcus were awesome! Great customer service!
March 22, 2018
Google Public Storage Matt Bae (Matty B)
Always very clean, and secure. Brittany was really nice and helpful.
March 14, 2018
Google Public Storage Big Donté Thomas
Brittany and ash are super friendly and helpful....
February 17, 2018
Google Public Storage Darnell Kelley
Britt was great! Very friendly would recommend this place to anyone looking for storage!
February 17, 2018
Google Public Storage Carnell Kelley
This is a good storage place...
February 5, 2018
Google Public Storage Bob Ramberg
Wow, Brittney hit it out of the park. She helped me with my parking spot. This place is clean and safe.
February 4, 2018
Google Public Storage Nelson Gonzalez
Brit is great!
February 3, 2018
Google Public Storage Bree Saulsberry
Brittany helped me get the storage I needed to make my move easy. She was very helpful and has great customer service. I went to other public storage in a different location and didn’t want to rent there because of the in welcoming staff there , So when I can this location and meet Brittany I glad to know she was personable and welcoming . I would recommend this location !
February 3, 2018
Google Public Storage Ooooh Cant You
January 28, 2018
Google Public Storage dewhite61
January 19, 2018
Google Public Storage Kricket Langendoerfer
Very expensive. Have seen locks cut off accidentally so the renter has to come down to get another put on. My thought was if his work day was interupted. I actually had to move my stuff from an area that didn't have a good observation system to inside the main building. My locker was broken into but nothing taken. The thieves did break into mine but the way my son's had shoved things in it made it look like a pile of junk. The trunk they really wanted could be seen but they didn't pull anything out to cut a knife through the chest that had the old stamp collection & better yet the framed collections of things like Kirby Puckett baseball cards. When I moved my stuff I was told the rent wouldn't change even though it was a larger locker. Well a few months later rent went up $35/month. I've been playing $300/month for 2 units. I wish I'd gone w/the one I'd used before.
January 18, 2018
Google Public Storage Tony Chisel
Brittany was great!
January 9, 2018
Google Public Storage Jennie Elizabeth Karsikas
January 2, 2018
Google Public Storage Young Khong
December 8, 2017
Google Public Storage Ryan Ellis
Great staff. Very clean and safe. Brittany was super nice and helpful.
November 22, 2017
Google Public Storage John Smith
The young lady was very pleasant and helpful. Brittany is the young ladies name
November 6, 2017
Google Public Storage Stacy Plum
Been a customer here for some time Dria pretty much been my helper since day one we stopped in. Shes help beyond just her job you can tell the girl going places! Thanks so much
October 21, 2017
Google Public Storage chey cunningham
Brittany and dria were the two smiling faces I saw when I walked in the door there service and care was well beyond what I expected from any place it's great good price easy access
October 15, 2017
Google Public Storage Sophia L.
October 1, 2017
Google Public Storage Christine Mendoza
Dria got me a great space thanks so much that was so easy!
September 17, 2017
Google Public Storage John Lindsey
September 13, 2017
Google Public Storage Indigo Sol Goddess
They could use more professional staff here
September 6, 2017
Google Public Storage Jason Donley
Britney and Tiffany were amazing and so helpful!!!
September 3, 2017
Google Public Storage Shawn Scott
Dria was able to give me a stunning deal and was very professional with the move.
September 3, 2017
Google Public Storage Naichang Wang
I stop in and I need a unit in a hurry. And Dria helps very fast. What a wonderful experience. Thank you public storage.
September 2, 2017
Google Public Storage shugri ahmed
My friend brought me to Dria , she said she was nice and would help me! She did so thankful
August 28, 2017
Google Public Storage Lorely D.
August 23, 2017
Google Public Storage d.j. Kgilla
This place is THIEFS HAVEN! I been there almost all of 2017 and my storage has been broken into several times and my vehicle was broken into and no one notified me about nothing but they always call me for there payment! I know its an inside job because cant no one do all that damage to multiple people and no knows nothing.
August 6, 2017
Google Public Storage Chon Fai Kuok
I showed up 4hrs early for my appointment and was greeted still with a smile Dria was super sweet
August 6, 2017
Google Public Storage Isabelle Rolfes
Dria saved us $70 and was super super helpful!!
August 1, 2017
Google Public Storage Deanna Neeland
My mom suggested i go to wabash and rent she said shed always had a great time dria proved true! Thanks
July 31, 2017
Google Public Storage Jacquie Young
Stopped in early Dria was fast and super helpful thank God for her bless public storage saved us.
July 24, 2017
Google Public Storage Jennifer Russell
Dria was so helpful! Thank you so much she made my total day!
July 16, 2017
Google Public Storage Sean Haughton
Pop in today last minute Dria took great care of me!
July 16, 2017
Google Public Storage Courtney Morris
spiders and mice spider eggs everywhere, lady had to remove mice traps before letting us use the unit 👀 scared for my stuff but it's the nearest one
July 13, 2017
Google Public Storage kindlydude
After getting me in at a low price, the rate has gone up 35%. If you live far away, you are held for ransom.
July 10, 2017
Google Public Storage Elov Noname
Dria was very helpful in the whole process which is usually a headache for me. I would recommend public storage to Anyone seeking a storage space.
July 10, 2017
Google Public Storage akaafi arab
Dria was so nice she's super cool I didn't expect to have such a laugh with my storage she's funny and helped us out fast!
July 3, 2017
Google Public Storage Good Thing We're Robots
Great, fast thanks Dria!
June 30, 2017
Google Public Storage George Wunderlin
Place is a complete rip off. I got charged $20 for a lock that should've been on the storage unit. When I cleared the storage unit out I went to give them their lock back so I could get my $20 back. The woman at the desk said no I purchased the lock. This was a complete scam as far as I'm concerned.
June 30, 2017
Google Public Storage Lori
A very clean and easy to access storage facility. I would like to personally thank Brittany for her assistance with my check out process. She went above and beyond her job responsibilities to help my unusual situation work out smoothly. Thank you.
June 29, 2017
Google Public Storage Awil Egal
Brittany was amazing and very helpful property was very clean would recommend this location to anyone looking for storage.
June 4, 2017
Google Public Storage j. lamis
Dria is and has been great to work with.
June 4, 2017
Google Public Storage Wiliyow Adde
Dria was super nice to us and helpful
May 31, 2017
Google Public Storage Rebecca Neider
Brit was very friendly & attentive to my needs. She even stayed a little late to accommodate me. I would recommend this place to anyone who needs a good storage facility.
May 31, 2017
Google Public Storage Zeniff Hathaway
High rent for that area of town.
May 14, 2017
Google Public Storage 이상혁
Dria is very helpful and helps me to move in quickly. Thanks for helping me move in!
May 12, 2017
Google Public Storage Anwar Kamal
Brittany is the best!! she was very helpful great customer service!
May 6, 2017
Google Public Storage Elizabeth Baxter
Awesome storage, super fast and friendly, Dria was great for my first experience w renting :D
May 1, 2017
Google Public Storage Sarah Kottke
16 units broken into this past week. Nothing is secured in this place. Took the company almost 12 hours to replace the locks. They didn't shutdown the building or call in extra staff after the break in, that was suspicious for multiple people being in the building overnight when it should have been locked down. Renter beware.
April 30, 2017
Google Public Storage Domo Fluellen
Dria has great customer service and knows how to do her job. Would be referring this place
April 29, 2017
Google Public Storage Hannah Wisdom
Dria is amazing! She is so friendly. Such a great experience!
April 26, 2017
Google Public Storage Mike Johnstown
Wow, great service Kashi stood on her head for us. She is quick with the right answer and truly cares about what goes on at Wabash Public Storage.
April 17, 2017
Google Public Storage Kelly Ransom
Brit was very friendly and helpful.
April 11, 2017
Google Public Storage Anitoria Banks
Erica was super helpful ...My mom rents with yall.. New customer but very satisfied!!
April 10, 2017
Google Public Storage Eric Betzold
Dria was a big help and was very knowledgeable. Things went very smoothly and very quick. Definitely had a good laugh and would recommend this to anyone.
April 3, 2017
Google Public Storage Trenece Jones
Stopped in this morning dria and brittany. I have to thank the ladies at public storage for all there help they went above and beyond to help me. It was should a great experience.
April 3, 2017
Google Public Storage Mohamud Hussein
Daria and Brit very helpful and nice! Great location
April 2, 2017
Google Public Storage cortney clark
Dria needs stock in the company because she knows how to really take care of the people who come in. Good cust.service creates good word of mouth reference which keeps consistent customers.
April 1, 2017
Google Public Storage Mai Da Yang
Andria was able to help me on the very same day that I want to move my stuff in. She was very friendly and nice. She was able to explain everything in a timely manner and helped with my questions. Overall I'm very satisfied with the costumer services!
April 1, 2017
Google Public Storage Asir Dwight
Dria was super nice and very helpful. Best service I've ever gotten from public storage !
March 18, 2017
Google Public Storage Sara Aegerter
Super nice employees that are beyond helpful! Andria & Felicia were nice enough to kept my son entertained while also helping me chose the proper size unit for my needs. The whole process was easy plus quick! I will definitely use this places for all my future needs. These employees deserve to be rewarded since it was a busy day for them but they didn't rush me in any way.
March 4, 2017
Google Public Storage william mayer
Tamika was most professional. She took the time to explain everything and make sure we got the right sized space.
February 25, 2017
Google Public Storage Sonny
Dria and tamika are awesome they are soooooo friendly and helpful i had the best time renting with them they made my day its always good when you can go in a place for business and have many laughs their the best
February 22, 2017
Google Public Storage ilitch diaz
Felicia took care of me with excellent customer service!! I strongly recommend it.
February 17, 2017
Google Public Storage Diane Strand
Tamika and Felicia were so helpful and patient! I was there for at least an hour trying to decide what type of unit I wanted. Thanks Ladies!
February 9, 2017
Google Public Storage Becky Stella
Tamika is amazing. This is the second time i've used this storage space and it's great. However, what makes it the best place in the city to store things is the staff. So fun, so nice!
February 6, 2017
Google Public Storage Brenda R
Absolutely wonderful. The person on site was so nice and amazing. Her personality and helpfulness made the paperwork and the entire process that much smoother
February 4, 2017
Google Public Storage Gurseal Aldridge
Felicia was a great help with us and what we had to today very much so appreciated, thanks for the all the help !!!
February 2, 2017
Google Public Storage Janice Hawkins
Tamika was very helpful she took the time out for me to find the best unit and price to fit my budget and very friendly
January 20, 2017
Google Public Storage Sassy Vanilla
Worst service ever!
January 20, 2017
Google Public Storage Alex King
Received great service from Tamika! Extremely friendly and helped me arrange my storage unit. Would recommend it for anyone!
January 16, 2017
Google Public Storage I See You World
AWSOME Service from Tamika very professional and proud employee of Public storage GIVE HER A PROMOTION 👍🏽
December 15, 2016
Google Public Storage Ana Kay
:-) tomika was great
December 9, 2016
Google Public Storage Dennis Callahan
Great service from Tamika, suggest humidifier in waiting area! Price reasonable, location great for us. I have used in past for several years to winter store car. Never any problems!
November 19, 2016
Google Public Storage abdirizak omar
Tamika she was a very very helpful lady
November 17, 2016
Google Public Storage Laura Preus
The manager provided excellent customer service and great tips related to using a storage unit. When I arrived she was friendly and so helpful - very refreshing. She showed me a clean and well lighted unit that definitely meets my needs. Thanks!
November 11, 2016
Google Public Storage Tawana Reliford
Tamika was awesome and made this transition easy!! Thank you
November 7, 2016
Google Public Storage Fadil Ali
The staff here are amazing great customer service, very helpful and friendly specially the property manager Tamika. She is vary friendly and has great sense of humor. would recommend this location to anyone.
November 6, 2016
Google Public Storage Angela White
The store manager is very friendly
November 5, 2016
Google Public Storage Lil Goon
Thanks you Tamika for everything she did a good job , telling me all the rules and showing me around and bring my things on today thx u so much have a good keep going a good job
November 4, 2016
Google Public Storage Ngakmo Drolma Chekhovskaya
Tamika is very very friendly and cheerful. Had a good experience with her. However, corporation does not tell you about insurance you have to pay, you find out about it when you come in. Its not much, but still its hidden. Otherwise everything is good.
November 3, 2016
Google Public Storage Don't Ask Questions
Great customer service. Made sure i had the size needed bringing me to see sizes snd explained in detail difference inbl cost etc. Thank you!
October 12, 2016
Google Public Storage Chris Wolff
DO NOT STORE ANYTHING HERE. They allow the units to be ransacked and won't notify the tenants. Their security is non-existent. Their side door is always propped open and people wander around at all hours of the day. I had things stored here for a year and had to end up throwing half of it out after someone broke in and destroyed all my dishes. The staff's reaction was "oh well" or complete silence since I was unable to get anyone on the phone. I think the ownership has changed or something. It seemed much better in 2015. AVOID!
October 10, 2016
Google Public Storage Matthew Hennekens
Tamika is a breath of fresh air. Moving sucks but she was excellent when helping me get my storage unit. She cares about the level of service and that is rare these days.
October 10, 2016
Google Public Storage Debo McCoy
Tamika has the best customer service ever she has been very helpful to me even when she is busy she keeps a smile on her face and get's her job done. There has been times when I came in to pay my bill and she was dealing with a customer who was being rude to her and she kept her cool and handle their needs very well she is the best thing that ever happen to this property. Thanks tamika for your help
September 16, 2016
Google Public Storage Rachel Woerner
I have to say Tamika is the kindest woman. The other people here are a little terse with me, but Tamika has supreme customer service skills. She should be training the others on professional skills.
September 11, 2016
Google Public Storage Diane B
Tamika was great at explaining everything and finding me the best unit for my needs:)
August 29, 2016
Google Public Storage miguel andrews
August 27, 2016
Google Public Storage Hassan Daoud
Tamina and Felica were awesome! I got a good deal and they were super helpful and easy to deal with!
August 26, 2016
Google Public Storage Mike Gold
Tamika was so very nice she is very high spirited and full of life she made my day go from bad to good she was very helpful even with a office full of people I give her an a+++ in my book
August 14, 2016
Google Public Storage Courtney Weatherly
Tamika was super friendly and explained everything perfectly!!
July 31, 2016
Google Public Storage Pearl McClintock
Tamika was so kind and helpful! Glad I decided to come here and get a unit!
July 19, 2016
Google Public Storage Rebecca Rosenfeld
Felicia was super nice. They didn't have the space I needed at the moment but she kept my reservation rate and is helping me find a space that will for my needs. Excellent customer service!!!
July 15, 2016
Google Public Storage Anna Barton
I have yet to move my boxes in, but the customer service provided by Mira was top-notch and covered any and all concerns I had. 1 year and I'm renting a unit again, Tamina was outstanding, and the unit is perfect for my needs. I had no issues last time whatsoever, and appreciated the carts to help move.
July 15, 2016
Google Public Storage Maurice Powell
Tamika was excellent you should give her a raise.
July 1, 2016
Google Public Storage megan Reiner
When beginning to rent at this location we were guaranteed security by the employee at the property. What a load of BS! Public Storage claims no responsibility for the security of any of their units! They do not believe in customer service if your unit is broken into! We moved everything that we owned into the unit, and left the country. We had just been married before this trip and everything was in there still in boxes. 3 months through our trip we received a voice message letting us know "something" had happened to our unit. What they neglected to say of the voice message is that our storage space had been broken into. When we finally returned to the country to see what had been taken and broken the staff treated us like we were inconveniencing them with questions. They told us they did all that they could do (called the police). They do nothing for the trouble they put you through and could honestly care less if your unit gets broken into, so long as you pay your money. DO NOT RENT HERE!! Just don't rent with public storage at all. the properties are not secure and they have absolutely NO customer service when they are to blame for your unit being broken into.
July 1, 2016
Google Public Storage Jeffrey Johnson
About 3 months into our lease here, our locker was broken into and the entire locker was trashed: boxes ripped open, our stuff strewn about the place and stepped on. We're still in the process of cleaning up the mess, but we know some stuff has been stolen. When we first rented the locker, the staff showed us around, stressing the security of the building (we were storing our entire apartment here while we left the country for a while). Well, it seems the robbers picked a lock on one of the doors on the perimeter of the building--did not even need an access code--so security here is pretty lousy if someone can just pick a lock to enter the building. After we got back into the country, we stopped by to ask some questions about the break-in, the insurance claim process, etc. The person working at the front desk literally put her head down on the counter in exasperation like we were bugging her with honest questions about the security (or lack thereof) of their business. I get that they are just messengers of overall company policy, but the most frustrating part of this ordeal was the staff to act as if we were bothering them inquiring about why our personal belongings are now maybe stolen or destroyed due the building's lack of overall security.
June 29, 2016
Google Public Storage MARY MOCHINSKI
I was perfectly satisfied with this storage facility, but after my unit had been broken into and my daughter's down the hall had been broken into twice!!! I am very, very unsatisfied. I have rented units at that location without a problem until about 3 months ago when the break-ins started. After seeing very little to nothing being done to safeguard our storage units I would urge anyone thinking about using this storage facility to NOT do it. Go somewhere else!!!I
June 28, 2016
Google Public Storage f magan
Paid to begin storage at 1 1/2 months rent ($170) - when I came to enter my unit on move in day it was locked by Public Storage (without reason). After no access, within 48 hours, I called to cancel my unit and get my money back and was told the money was non refundable. Unacceptable customer service. I will never rent from them again.
June 26, 2016
Google Public Storage Scott Nieman
Great location. Not 24 hour access.
June 21, 2016
Google Public Storage Travis M
May 18, 2016
Google Public Storage bobby thompson
Great customer service, very friendly, down to 🌎 staff, especially Tamika.
May 11, 2016
Google Public Storage Naturi Thompson
Tamika was a great help when I went in to rent my unit. She explained everything in detail so that I could understand what I was getting and what my price would be. She was such a great help with a great personality that will stick with u. She answered my millions of questions and had a smile through it all. I would like to say thank you tamika for all your rent in getting my unit.
May 4, 2016
Google Public Storage Corinne Rode
Tamika is the best service provider for public storage I've ever worked with. She gives the company a good name and does exemplary work! At first I'd been frustrated because of a misunderstanding that had nothing to do with Tamika, I was so upset that I even wrote an angry review of the Wabash public storage, but when I went in Tamika was patient and listened to my problem. She was polite and accommodating and she understood the situation and helped me work through it. She was fun and friendly and so patient! Definitely won me over as an employee! She also was extremely friendly to everyone who walked into the storage while I was there and great about communicating with me. She was prompt answering my phone calls and knew me when I walked in :D. I'd work with Public Storage again in the future if Tamika is still there! She seems like she's a really hard worker, she even put off eating her lunch and taking a break so she could help customers more. Thanks Tamika!
April 14, 2016
Google Public Storage Aja Beyer
April 13, 2016
Google Public Storage Willie Shuford
April 4, 2016
Google Public Storage Lars Lee
Awesome customer service! Tamika was very helpful and very nice to talk to!
March 15, 2016
Google Public Storage Adam Slawski
March 12, 2016
Google Public Storage Eryn Dewey
Gary and Tamika were FANTASTIC! They helped me solve a problem that I have been putting off for years. They made the paperwork SO EASY!!
March 7, 2016
Google Public Storage Areial Race
Tamika made our transition from Nashville to Minnesota so much easier. Very nice and clean facility.
March 6, 2016
Google Public Storage R V
This place is very well run and have only had good experiences. Gary, the on-stie manager, does an excellent job keeping the clean, safe, and goes the extra mile to make sure the customer is happy. I would highly recommend this place if you are in the market for a storage facility.
February 28, 2016
Google Public Storage Kevin Brennan
Gary was ready to help me with everything I needed within an hour of reserving my unit online. Outstanding customer service, great location, and fair price. I just wish I had gone here when I've needed storage units in the past.
February 18, 2016
Google Public Storage Jesse Brandl
Gary is one of the best (if not the best) property managers I have had to date. From the moment I met him he had a cheerful attitude and was willing and able to do anything he could to assist me in meeting my needs for storage. Not only does Gary deliver top-notch customer service but he also keeps a very cleanly environment in the storage facility making it easily accessible and gives me a sense of security in knowing that my belongings will be safe from any pests during the length of my storage. I am very pleased with my service at Public storage and will be sure to recommend your facilities to all of my family and friends! Sincerely, Another satisfied customer at Public storage. :)
February 13, 2016
Google Public Storage Kela Tunkara
Gary was Excellent. Got right on it and I was in and out. Had alot on my mind and things to do and Gary handle it just like a professional.
February 8, 2016
Google Public Storage Maria Sera
Gary did a great job. He called & left a message on our moving date, just as promised on the web site. He was ready for us when we arrived. He discussed storage options that were different from what we had reserved online, and we ended up with a unit that was closer to the doors, for the same price. The place is clean, well lit, and secure. They also have wheeled carts, which makes the hauling a lot easier. Very happy so far.
February 4, 2016
Google Public Storage D Wright
When it comes to storage its mostly about how much you can trust the site manager and I trust Gary. Gary approaches customers with respect and keeps his storage facilities clean. I can see why Gary is the site manager of two Public Storage locations in such a short period of time (this location and the one in Woodbury off of 494 and Wooddale Drive). I see a very successful future for you within Public Storage, Sir! Thank you.
February 4, 2016
Google Public Storage Mohamed Awle
Leeraya she is best,help me out allot,I'll come back definitely.
January 17, 2016
Google Public Storage John Woodruff
When my car in storage started smoking like crazy in the lot when I turned it on, Gary was super nice to drive me home and let me come back with a tow truck in the morning when a shop was open. Fantastic service.
January 17, 2016
Google Public Storage Caitlin Alyse
I stored my vehicle for three weeks at this location and had an ideal storage experience. Every step of the process from making the reservation to closing my unit and account went smoothly. I really valued the security of the property and my particular unit. The customer service was superb, and I'd strongly recommend storing with this Public Storage location to anyone!
January 14, 2016
Google Public Storage S F
Leeraya made my reservation quick and was great
January 13, 2016
Google Public Storage tink boo
Stop in to get a price for a storage and Tiffany was very helpful about everything
December 19, 2015
Google Public Storage Erik Storlie
Great customer service!
December 11, 2015
Google Public Storage Fetty Wap
Leeraya was really nice and helpful even though i didnt end up renting
November 13, 2015
Google Public Storage David Engman
Maggie was outstanding! Great customer service.
November 9, 2015
Google Public Storage Angela Oakes
Good value for the money. Location is indoor. It feels safe and secure. Mira (the onsite manager) was awesome. She was very courteous, helpful, and knowledgeable.
November 7, 2015
Google Public Storage Ruth Kashmark
Mira gave me the best customer service ever.
November 7, 2015
Google Public Storage Dan Caudill
Mira is very helpfull and professional. I would love to have her as manager if I could.
November 7, 2015
Google Public Storage Janelle jackson
I have had a bad experience with storage in the past, but my faith was restored with the exceptional service I received from the property manager mira (I think that's her name) her professionalism is outstanding and her personality makes me want to be buddies with her. It was a very friendly and personal experience at a very difficult time
September 30, 2015
Google Public Storage Kristin Quinlan
Quick and Easy Service....Great customer service from Mira, she really helped me out!! Thanks so much!
August 26, 2015
Google Public Storage Bruce Ye
Mira is great because she takes care of her customers. Thank you for her service! I would recommend her to others.
August 11, 2015
Google Public Storage Scott H. Coran
Mira was absolutely fantastic!. She fully unstop my situation and went above and beyond to work with me to make payment arrangements. She is one of those rare folks that truly understands what real customer service is about. She put herself in the client's shoes and was very understanding. Her knowledge about the inner workings of Public Storage was magnificent and is the ideal spokeswoman for the company. ★★★★★!
July 29, 2015
Google Public Storage krystal dennis
Mira did a great job helping me save money now to get a unit and made my month amounts very affordable. She did great!
July 27, 2015
Google Public Storage Allison Williams
Public Storage at Wabash was great to work with. The property was well kept, safe and clean which matters to me a lot! Mira was awesome! She is friendly, knowledgable, and always worked hard to meet my changing storage needs.
July 22, 2015
Google Public Storage Angela Greene
This public storage place was always clean whenever I visited my unit. The staff in the office especially Mira the property manager was always pleasant, and answered any questions I had about my unit.
July 22, 2015
Google Public Storage Bri Krickhahn
Great service from both Mira and Anita! Would recommend.
July 17, 2015
Google Public Storage Melvin Griffin
I would like to thank Calicee for her excellent service. She was very courteous, helpful, kind and informative to me concerning an issue i had at your facility. Her kindness shown as we worked through my issue. Thanks Calicee for your help. Sorry i took so long to write this review.
July 11, 2015
Google Public Storage Beatrice
Thx for the great service Mira
June 28, 2015
Google Public Storage Malena
Mira is helpful, patient, flexible, funny and kind....overall she is FANSTASTIC
June 13, 2015
Google Public Storage Carmelita Boyd
Great service from caliceee
June 12, 2015
Google Public Storage Jay Caspillo
I rented a 10' x 10' unit here for a little over two years and had a wonderful experience the whole time. The property was always clean and secure, the company was prompt in sending a receipt for my payments every month, and Mira was very pleasant and helpful. I would definitely recommend this property to others!!
June 5, 2015
Google Public Storage Matt Entsminger
First time renting from Public Storage, Mira was excellent. She responded quickly to my online inquiry, and was very thorough going through the lease signing with me. Quick and efficient, good at explaining the particulars, and a good sense of humor to boot. The facility is right in my neighborhood, so I couldn't be happier. Look for online specials, you may save some money.
May 19, 2015
Google Public Storage Cormac Brown
The facility is clean and the location is perfect. Mira was really, really helpful and she answered all of my questions.
May 14, 2015
Google Public Storage Brodrick Mcclendon
Service & storage was great
April 26, 2015
Google Public Storage Herb Holzschuh
Mira did a great job explaining everything.
April 25, 2015
Google Public Storage adrian cardenas
Mira was wonderful n helpful with explaining everything n great customer care a++++
April 16, 2015
Google Public Storage Matthew Lannoo
Great service. Easy process and no hassle. Thanks Mira!
April 9, 2015
Google Public Storage Abbey Hegner
I had an exceptional customer service experience with Mira! I went in for a few boxes and she recommended more when she asked what I was needing them for. She was very helpful, professional, and saved me time and money with her suggestions. Thank you Mira for the great experience! Public Storage has the right person for running this location.
March 23, 2015
Google Public Storage tamara hayes
Aaron is a helpful and friendly person! Thank you Aaron!
March 16, 2015
Google Public Storage Ahmed Makaraan
Have a great customer service with Calicee very good customer service at this location.
March 8, 2015
Google Public Storage Carl Hudson
I was seeking service a nice person named Mira Caliceel gave me advice on moving and supplies. thanks you save me alot of money.
March 1, 2015
Google Public Storage Jack Black
Mira was very informative and knew everything there was about the storage areas. She was very polite and helpful with all of our questions, everything was a breeze and overall we were very impressed with their services.
February 24, 2015
Google Public Storage Emily Brown
Mira was wonderful! Very professional, organized, and kind. Almost a year after my use of Public Storage, Mira was willing and able to help me with some follow-up questions I had. Couldn't have had a better customer service experience.
February 23, 2015
Google Public Storage Karla Harris
Calicee VERY PROFESSIONAL
February 20, 2015
Google Public Storage mohamed Mohamed
I am an old Minikahda customer I stopped in to sign the new lease. Hanan explained everything thoroughly and gave me a minute to read through the sections. I didn't feel like she was rushing me (even though there were 3 other customers waiting). 5 stars for excellent customer service
February 17, 2015
Google Public Storage Samuel Andrews
I really like the service i have acquired here. Mira and Calicee are very helpful in answering some of my questions. I highly recommend this public storage for anyone in saint paul.
February 11, 2015
Google Public Storage Ibrahim Abu-munye
I had the best customer service with calicee/Hanan
January 17, 2015
Google Public Storage Dawn Kalina
Love the new employees! Just converted from Minikahda to Public Storage. Jon, Andrea, and Hanan were so helpful!!! Thank you :-)
December 23, 2014
Google Public Storage sur surname
They were very helpful they answered all of my questions mira was very friendly and she matched my needs so did the manager ben!!
December 6, 2014
Google Public Storage Lisa Baladi
LaQuoia and Andrea was great. .great even in training..can't beat that
November 19, 2014
Google Public Storage jessica tyler
My experience at public storage went very well. Mira was very helpful and very genuine at answering all of my questions and getting me the right size storage room and moving supplies to fit my needs. Since I got my storage room I have had piece of mind knowing that my belongings are safe and that Mira is around to answer any questions I have.
November 13, 2014
Google Public Storage Martell Mitchum
I want to thank Mira the customer service agent for providing with excellent service. She helped me decide which unit would accommodate my needs, explained everything i needed to know in the most pleasant and professional manor possible. So very grateful for the expedient and reliable service! Great place to use for storage, very clean very convenient! 😁
October 19, 2014
Google Public Storage Jacob Lawrence
October 12, 2014
Google Public Storage Bruce Barnum
September 18, 2014
Google Public Storage LaShonda Ethridge
First time using public storage and I had a great experience doing so. The staff (Mira) was great, very helpful, and took the time to walk me through the process. The price is reasonable and the facility is clean and welcoming to you and all of your property that will be stored there. I am definitely making use of my storage unit now and will do so again with Public Storage if need be in the future. Thanks Mira!
September 5, 2014
Google Public Storage Jake F
Mira and Linda both did an excellent job and their customer service was top of the line. Great Experience.
August 20, 2014
Google Public Storage Baninla Ladze
I want to commend the excellent customer qualities displayed by Mira, at the 2516 Wabash Ave Public Storage location in St Paul, MN . I had a great experience trying to find out the type of space that would contain my stuff. She was very patient, kind, and made public storage feel like home and worthwhile. Thank you Mira and keep it up! Baninla Ladze
August 10, 2014
Google Public Storage Harry Luk
Mira did a great job! She explained things clearly, tried to figure out what kinds of stuffs we were to store there and see if that's the best for us, she showed the storage unit after that. Even gave us some great tips for storing metrics and clothes: putting dryer sheets along with them. Here's a suggestion for the company's payment system, allow separate payments on the first time. It wasn't a huge inconvenience that you didn't have that but would be nice if you did, especially for college students like us.
June 30, 2014
Google Public Storage Jasmine Mumuni
Eagan location is Horrible. Made reservations only to get there and find that they didn't actually have the unit available. All they had left was one expensive unit. Refused to give me the 1 dollar promotion that I was supposed to get on the unit that I reserved but couldn't rent due to their errors.
May 27, 2014
Google Public Storage George G. Clarke
I am storing a passenger vehicle in an outdoor parking space within their very secure, fenced-in property. Property manager Mira was most attentive in preparation for my initial visit, thorough in presenting the property and meticulous in executing the rental documents.
May 23, 2014
Google Public Storage Nelson Athow
Mira delivers great customer service. She is thorough and does what she says she will do, going above and beyond the necessary to assist. We had a billing issue which she graciously tracked down and resolved. Thanks Mira.
May 3, 2014
Google Public Storage Christopher Abendroth
Great service... laquoia was very helpful as well porche
May 2, 2014
Google Public Storage Heather Malaske
Laquoia was very helpful! She made this process quick and easy! She was very knowledgeable and fun!
April 27, 2014
Google Public Storage Shauna Bridger
Staff is very helpful and facilities are clean. We rented a locker recently and it was easy and quick. Anitra and LaQuoia were wonderful to work with.
April 24, 2014
Google Public Storage Demetra Cox
Hello my is Demetra I needed help with my storage payment by time I call Porsha i was so frustrated because i got alot of false information by the time i arrived at the public storage she made a bad situation turned out to be the best customer service ever. I want to think Porsha for going out her way not just with me but with my cousin.
April 16, 2014
Google Public Storage Jane Minton
Porsha and LaQuoia at the Wabash Avenue Public Storage were professional, knowledgable, and very helpful. The facility is clean, accessible and I'm very comfortable storing my stuff there. Yay!
April 16, 2014
Google Public Storage Chad Strenke
I have been using public storage now for over a year. I have two vehicles outside that I store in their lot. LaQuoia goes out of her way to take care of me and my needs. Any issues or concerns i have had, LaQuoia always jumps right on the issue and gets it corrected. Very pleased with the customer service and will continue to store my vehicles there. Thanks Laquoia!!!
April 14, 2014
Google Public Storage Tewodros Negash
Very good and help laquoia
April 13, 2014
Google Public Storage unspekable fan
I always use this location! Especially because of the wonderful staff! LaQuoia and Kira are great!
April 10, 2014
Google Public Storage Kelly Jackson
I just want to say that LaQuoia was so very helpful. She made my experience here well worth the time. To bad you don't have more employees like her. Thank you
April 9, 2014
Google Public Storage Skye elling
I just wanted to express my greatest appreciation for the services we received by staff was above and beyond my expectations. Big THANK YOU...TO LAQUOIA!!!!!! YOU MADE AN ALREADY CRAZY CHAOTIC EXPERIENCE INTO A MOMENT I COULD STRESS LESS ABOUT..once again thank you guys.
April 6, 2014
Google Public Storage S Chinn
Store#25558. I had a great experience with LaQuoia. She was very helpful. I wasn't sure what size unit I needed and I didn't want to have to spend too much but she helped me figure out what sized I needed-which ended up being a smaller and less expensive unit. She went out of her way to make sure I got what I needed. I am paying not much more for this heated unit. At a different storage place I didn't have temperature control and it was hard on my belongings and really hard, when it was cold, to get something out of it because it was just too darn cold and snow was all packed up against the door. This is a great location to store your stuff. It has easy access from 280 and 94 and LaQuoia is a very friendly attendant.
April 1, 2014
Google Public Storage Nicholas Gerard
Have rented there for two years now. Never have had any major problems or concerns Customer service is great from both LaQuoia and Mira.
March 31, 2014
Google Public Storage Gabriel Bozian
Clean and Professional
March 31, 2014
Google Public Storage Andrew Lemmie
It was a really great experience! LaQuoia really professional and friendly.
March 26, 2014
Google Public Storage Kirk Gednalske
I've never rented a storage unit before. I looked at a lot of options and prices around the cities. I put a unit on hold and went to take a look a few days ago. LaQuoia gave me a tour of the facility and I was really impressed. It is a modern, secure and extremely clean place. There was a little issues with the unit I had reserved, someone else hadn't paid their bill! But, LaQuoia was quick to make it right. She was professional and accommodating to my concerns and that was very much appreciated. The whole process from reservation to getting my key was quick and easy. I would definitely recommend this facility to anyone looking for a storage unit.
March 25, 2014
Google Public Storage Safia Abdi
I was in on Sunday to rent and to find out that on moving day my space was too small. ..I called LaQuoia nd explained what was going on. . She set up an appt time and transferred me.. She was very patient with me nd knowledgeable about PS..Thanks LaQuoia for all your help! ! I would recommend this location to ALL
March 18, 2014
Google Public Storage Sharon Smith
I am a customer with Public Storage and has been for 2yrs now and I must add that I've had a wonderful experience being a customer. They have great customer service especially LaQuoia she's a great employee who knows how to satisfy a customers and I must say the same for Mira. Great leadership!
March 17, 2014
Google Public Storage cory gustafson (Coffee guy)
Customer service here is great. LaQuoia nd Mira work great together. Very professional always going over and beyond the call the of duty.. Friendly all the time and always helpful... They keep the facility clean...kudos because its not easy.I think these girls deserve a raise.I recommend this have place to ALlL!!!!
March 4, 2014
Google Public Storage Heather Rivera
Mira was very helpfull with all paper work got me out the door fast,polite. cant wait to move are stuff in the storage. it has heat witch i like over all happy with the place
February 28, 2014
Google Public Storage Jenelle Koch
I had to go in to this location to buy some boxes as I am cleaning out my parents place since they have passed. Its a hard thing to do, but as I was in this location trying to figure out how many boxes I needed and exactly what I needed Mira was there helping me figure out what I needed and how much I needed I was very helpful. Not only that but Mira was so sympathetic to my situation that it made a very hard time actually fun because she had me laughing so hard when I was there! She was very attentive and solved all my problems that day!! I will go to this location again for more boxes and if I need a storage unit because she made my time there so pleasant.
January 22, 2014
Google Public Storage Sue Guesnard
I had an excellent experience at this facility and with both Mira and LaQuoia. They were very, very helpful during a very stressful time as I was moved all of my belongings out of my home of fourteen years into a storage unit in preparation for a move to Texas. I even vacated my locker one day, then realized the next day I needed it as a staging area for packing my car during MN's frigid December weather. They very kindly and patiently reversed all the paperwork and made sure that all fees were straightened out. Although I did not learn his name, the DM was also very cooperative in assisting with all the necessary paperwork reversals. The facility itself was clean and very convenient. Mira's and LaQuoia's customer support were outstanding, and I'd highly recommend the facility and their service to everyone.
January 3, 2014
Google Public Storage Miss Perry
I recently had to downsize my unit. LaQuoia and Mira were very helpful in making the transition easy and quick. The entire process took about 10 minutes. I have a great unit at a better rate. I'm happy. I would give 5 stars but I always have to leave a voice message. Otherwise they're on point from the door when you need to make it happen asap!!! Thanks ladies!!!
December 22, 2013
Google Public Storage Christine Retkwa
Both Mira and LaQuoia were outstanding to work with - very friendly, helpful and interested in meeting my needs. The facility is clean and well-kept. I recommend this location.
December 21, 2013
Google Public Storage Mike M
Great location indoor drive up , most units easily accessible with nice size truck as well. This indoor facility made it extremely nice since it was in the negatives when we were waiting on our house
December 4, 2013
Google Public Storage Don Yager
At first they seemed great to work with, but they're not very flexible or accommodating. Staff has no authority to do anything on their own. Be prepared to pay more than you expect.
November 15, 2013
Google Public Storage Antwan Dukes Duh
Anitra was very helpful and I remember her from a different location she very knowlegable and fast service thx Anitra
October 28, 2013
Google Public Storage Suny M
Although it took me few days attempt from traveling after work to the facility, Mira, the site manager was very patient with my husband and I. The storage space is very clean and has great hours of access.
October 23, 2013
Google Public Storage Austin Bogestad
At this location we were helped by LaQuoia. She did an excellent job showing us the available spaces and providing insightful suggestions regarding the amount of space we would need. She was patient and made great efforts to ensure we made the ideal selection to suit our needs. Thanks LaQuoia!
October 18, 2013
Google Public Storage Jennifer Tolzman
I was extremely satisfied with the customer service provided by Mira that helped me set up my account. She is always polite, friendly, informative and speedy. She works great as a represenative of your company. I have had my storage locker for more then a year. She knows who I am by face and always makes me feel welcome. I have to come into the office everytime I go there to get my code because I can never remember it. (about once a month). I always feel at ease over the whole process and feeling confident my belongings are in a safe, well managed establishment. Wabash st. Public Storage in Saint Paul will definitely be my first recommendation anyone.
October 5, 2013
Google Public Storage Kavvy Sonhos
Being New to the Twin Cities, I made an appointment online to reserve a storage unit. I called for directions and LaQuoia gave me very easy and specific directions...the customer service was on point, everyone in the office was cheerful and made this a very pleasant experience. Kudos!
October 5, 2013
Google Public Storage Louis Humphrey
Wow! I can't believe the service I got from Mira and Laquoia. They were very professional and kept a smile on there face even after closing time. I recommend this location to anyone looking for storage.
October 4, 2013
Google Public Storage Me Briley
I too didn't get all the information I should have upon renting my unit. No one shared that the price would go up after only 6 months, they did say there would be a late fee if not paid by the 5th but no one said you would be locked out of your unit at that point and they would cut the lock off 12 days later. There is always left over crap by the elevator that stays there for days - how is that possible none of the workers walked by it? The desk people have been nice to rude to incompetent. Explaining the rules is not their strong suit.
October 3, 2013
Google Public Storage Carrie Berndt-Alonso
I had a very nice experience with the staff here. Laquoia and Mira were awesome. I really enjoyed their attention to detail. Thanks again.
October 1, 2013
Google Public Storage Tim Olson
I was not very satisfied with my stay here. When I reserved a unit on the website they told me I would have to pay $140/mo plus a $20 new account administration fee. No other fees were mentioned. When I went to get the keys for the unit, they then told me I had to buy a $20 proprietary lock to use with their lockers PLUS I had to have to buy insurance for the locker adding a minimum of $9 and up to $24 a month to the price. The lock is maybe understandable, but they should have disclosed the insurance cost up front. I said OK fine, let me read the lease and make sure there aren't any other surprises in it and they REFUSED. They said they have no way of showing me the lease until after I have payed for the unit. How absurd is that. Before buying I also asked about cancellation. They told me I had to provide 2 days notice and they would prorate for the month (again I wasn't provided a lease until after I payed). When I went to cancel today they informed me they would only prorate for the first 6 days of the month after that I had to pay for the full month. The unit itself was fine, but you cannot trust anything PS tells you. I wouldn't recommend using them.
September 27, 2013
Google Public Storage Carole Wilcox
I appreciated the personal attention I received when securing my storage unit at this facility. The process went smoothly and LaQuoia cheerfully answered all of my questions along the way. She was expeditious, thoughtful and efficient. I have a secure feeling about my belongings being there and will readily refer others to the St. Paul Wabash Public Storage site.
September 18, 2013
Google Public Storage Scott Sorenson
September 12, 2013
Google Public Storage Jordan R.
Overall this is an excellent facility. The cleanliness/security of the facility plays heavily into my 5 star rating but more importantly the customer service provided by Mira and La Quoia went above and beyond. Getting started was a breeze and setting up an account online made making payments effortless. I highly suggest this location for your storage needs.
September 4, 2013
Google Public Storage Eric Lee
Thanks for the unit-- everything was in good condition when I picked up my belongings. Special thanks to LaQuoia, the Public Storage attendant, who was courteous, professional, and personable. She answered my questions and helped make sure I was able to remove my belongings quickly and safely. Thanks! -Eric
July 28, 2013
Google Public Storage Jagan Kumar
Had good experience to work with public storage, thanks.
July 10, 2013
Google Public Storage Jimmy Le
Excellent Service. Always Helpful and Nice. I love the security and professionalism!
June 29, 2013
Google Public Storage Tammy Burgoyne
Went there to check on a storage and the two girl s in the office where great they showed me different storages and took time to answer all my questions
June 26, 2013
Google Public Storage Jason Kunz
Exceptional Customer Service from Management, climate controlled, easy on/off access from 94 AND Highway 280! Been a pleasure since day 1 of contract. Reasonable prices as well. Rock on Public Storage Wabash!
June 14, 2013
Google Public Storage Ruth Woytsek
I don't know what kind of problems people experienced here years ago, but they are definitely not happening now. Service was fast, friendly, and amazing! Our family just moved in from Indiana, and we were speeding just to get to storage before closing hours to sign a paper so we could use our unit. The manager was super nice and went beyond her duty by staying an extra half an hour past closing time just to wait on us, and I don't know of many places that go to those lengths anymore! A++++ service!
June 14, 2013
Google Public Storage Robin Anderson
I HAD TO MOVE OUT FAST AND I MADE A REZ AND MIRA HELPED ME WITH MY ECI AND THE MOVE IN WENT SO WELL THANKS FOR ALL THE HELP , PS THE SITE WAS VERY CLEAN.
June 10, 2013
Google Public Storage Stephen Bell-Kemp
The "check-in" and "move-in" process was very easy and well done at this Public Storage in St. Paul. It has a great location---so easy to get to from any part of the Twin Cities. The facilities inside are clean and secure. They take security very seriously at this place, and I'm confident the rest of my time at this Public Storage will be easy and carefree.