Public Storage Self-Storage Units at 14175 Virginia Ave S, Savage, MN

Angie was an amazing help when I stopped by today to consolidate my units. Absolutely amazing storage facility as well. They work with me every time that I need a little extra help!

Really great definitely recommend.

Angie is awesome and was able to help me really quickly to help me super quickly to get a different unit and was super kind and helpful

Had such great experience with Angie & Connor here! I’m just did a cross country move and they have been so accommodating and helpful so glad I was able to find this place! Thank you both!!

I would strongly suggest steering clear from this Savage Public Storage if you plan to rent for longer than a year and have a popular size!!!! I have a 10x30 and the price more than doubled in 2 years. I've talked to others that have nvr interestingly had an increase. My rental fee has gone up considerably every 6 mo's. It's been convenient, the place is clean and Angie's the on-site mgr is great but her hands are tied on fees. Their customer service call center is horrible inc the mgrs and couldn't care less about their current renters. They've got you over a barrel and know it and just say it's their right to increase the rent anytime they see fit as long as they give you notice ...who wants to move their stuff again to another place!?! I'm out after this last $80 increase not hoing along with the bait and switch and price gouging and just warning others to avoid the frustration and a big hit to your wallet!!!

Terry was a big help and provided answers to all our questions and going through everything we needed to know to obtain a storage unit.

Angie was wonderful to work with. She's helpful and I would recommend coming to see her!

Angie is very helpful was a very easy process!

Terry was amazing and super helpful! Great experience!

Very good experience so far, Angie has been such a help in making the place welcoming but also working to help accommodate to get me closer units since I have two there! Thank you for making the experience so far Angie, positive and welcoming. Very clean facility as far as I’ve seen as well too, and they have moving carts for you to use which is great too!

Come see Angie she was awesome to work with.

Angie did a fantastic job and made everything so easy. Great place and very clean!

Angi and Terry are wonderful. So kind and takes time to explain everything. I highly recommend using this storage facility. They are the best.

Angie and Jay were amazing and very helpful and knowledgeable. Definitely will recommend !

Angie provided great customer service when I called to move out of our unit. We now live out of state and had lost one of the keys and Angie took care of the paperwork for us.

This is the cleanest and most secure storage facility I've ever been to. Angie at the front desk was super friendly and helpful. The facility itself is clean, warm, will lit, & had 4 sturdy good sized moving carts available for us to use in the temperature controlled building. I would highly recommend this facility to anyone needing storage.

Nice place to store your stuff. Nice and clean Great service!

Alice in wonderland was fantastic!

Our Savage,MN Public Storage Facility was clean, warm, will lit, & had 4 sturdy good sized moving carts available for us to use in the temperature controlled building. This was our first experience & it was awesome! We also had an amazing customer service representative, Angie. She was super helpful. Straight forward about what to expect w the autopsy & billing cycle. Bravo!

Where do I begin? I worked with an individual named Angie at the Savage, Minnesota location on Virginia Ave. I wish she could be cloned and placed in every retailer due to her amazing customer service. I learned later that she is also responsible for the upkeep of the property (cleaning hallways, facility, inspections). I met her after losing a parent and things had to be placed in storage. She was so kind then and thoroughly explained the options and gave a tour of the facility and storage options. Then 18 months later, I lost my other parent which involved yet another move, and a lot of stress - I had no family in the state that could help with any of this. So Angie provided a lot of storage and packing ideas along with physically walking me to the open units so I could visualize the space I needed and make the best choice. I don't know her last name, she's just "Amazing Angie" to me. I'm about to visit her again as I've decided to move following the passing of my parents. I may need storage both locally, and where I'm moving to as I'm downsizing. However I don't feel there's a need to even shop around for other options because I know mine and my parents' belongings will be safe, clean, and free from temperature issues. Eventually I will be able to distribute my family's things, and while I'm not sure how long that will take, I don't have to worry that they'll be in good condition in the process. Seriously I don't care if it's a restaurant or some other retailer, Angie follows through and is timely - she provides the best service and very obviously takes pride in her work. For example we were walking a floor, turned a corner and she saw one tiny rolled up silver gum wrapper and immediately picked it up. I personally didn't even notice it, but she apologized for it being there and mentioned she cleans there, too. I'm telling you the entire place was spotless. I know this is a long review, and no I don't know her in any other way. But good workers and ethical, kind people need to have someone sing their praises. I work in the area of marketing compliance for another industry and if she were under my inspection for a rating, she'd have a full 5-stars. Please give her a pat on the back if there's some way. Thank you!

wonderful nice funny ladies. Stop by!

Easy checking in and out! Very clean and safe! Angie in Savage was very helpful and put a smile on my face through the whole moving experience! She made it very easy! Great experience. Highly recommend!

If you need storage, go see Angi. She's great. She was extremely helpful and willing to make my move a seamless transition

Agent was really helpful

Cindy was incredible, super helpful and was able to assist us with all of our questions!

This place is great! Eve was a great help can yeah a lot of support in the building and gave credit to Angie and Cindy as well

I sow Angie at Savage she give me good customers service and she very nice and kind.

Cindy was very helpful! Setting up the service was quick and easy! 5 stars for Cindy!!!

I have to give SO much praise to Angie who helped me at the location in Savage, Minnesota. She knows how to help recommend different storage solutions and tips on moving, packing, and organizations to help. The units she showed me were spotless and have true climate control. I highly recommend them over others in the area.

Loved it!

Angie was very helpful and knowledgeable and helped me upgrade to a larger size space with ease and moved my auto pay over so i dont have to even think. 10/10

Angie was very helpful during a stressful situation with my unit (my own fault, I didn’t pick the right size unit). She really made my day with helping getting my unit switched to a bigger size as well as making me laugh through a tough time. Thank you.

Pleasant lady. Helpful with everything. Overall good experience.

Angie was great help with my unit!

Cindy is the greatest! Thank you. 😁

The online rental process was a bit confusing for me. I called the call center. The woman was very helpful. I was still concerned about the insurance issue so I went directly to the storage site and spoke with the representative there. This person was very friendly and extremely helpful, clarifying some misinformation received from the call center. This particular facility is very clean, bright, and comfortable. The space I chose is perfect for my needs. Easy access to the secure facility for tenants.

Angie is awesome! Great customer service service

Such a nice and clean place, very well maintained and Eve who works there is an amazing lady.

Eve was great with meeting all my storage needs! Very friendly staff, and well kept building

We were so grateful to rent a storage unit here in Savage. Angie was super helpful and made sure we were set before she left us. Thank you

No hassle. Clean facility. Angie was very kind and provided great customer service. All around very pleased.

Angie was nice and helpful. She helped me move out and let me know how to process goes. The facility was clean and I approve of renting space there anytime. The rates are very affordable and they have multiple units and the size is worth it. I would definitely rent from this public storage again anytime!

angie Was super helpful and very kind and knowledgeable. I would recommend this location. Thank you.

Angie was very helpful and personable!

Angie was wonderful and flexible. I had no problems accessing my unit changed units once and had no problems with that either. I would definitely recommend this place.

She was awesome! Angie needs a raise on god. 🙌🙌🙌

Eve was so helpful as she greeted us . it was our first time and I had anxiety until she helped us !!

Eve very helpful 👍

Great location and easy to get in and out, Angie is incredibly helpful too!

Very clean, smells fresh. Kind, caring staff, especially Angie. She stopped by my storage space to say hi and encourage me! So sweet! Love Public Storage and the great staff!

Great easy service. And Angie so helpful

I tried Public Storage for about one year as I was in the process of renovating our home. Location, price and Service was excellent. The place was exceptionally clean and the Service and return calls by Angie were superb. Thank you so much to Angie. I’m keeping my lock/keys as I expect to use them again in the near future. No issues with the climate control during different seasons.

Angie was super helpful with setting up my new storage unit and making sure my move would be as smooth as possible!

Angie is the best Pulblic Storage manager!! Super nice, Respect, and always a pleasure to be around! If you need storage go to her!!!

Exceptional customer service! Angie and Demitrius were very helpful and courteous. Highly recommend this location!

It was ok untill 8 month in we pulled out our boxes and bags out and they were wet.. they immidiatly stated they had construction and it was from summer construction. Well our things were in storage from June aka summer start. They could have moved us or offered compensation but no they chose to get giddy about this. If It is from so called construction. Wet spots on the floor wet walls are in the photos. Extremely not happy with this.

nice place, staff is really good. wish that contract pricing was an option so rates didn't jump around unexpectedly. intro rates are good but rates hike up every 6 months. if your a loyal customer, it doesnt matter, your worse off. new customers get better deals just to get them in the door, then stuck there paying more and more every 6 months. good for short term, bad for long. do i really need to move out and in again to get better pricing? restablish myself as a new customer?

The positive: The facility is about 4 years old and very clean. There are up to four heavy duty moving carts near the loading bays - I have usually had no wait for a cart. The staff have all been very pleasant. I have moved out after three years. A few issues reduce my rating: 1) There is rarely anyone in the office. Need to call, leave voicemail, wait for callback, and arrange an appointment if needed for vacating unit or other issues. 2) The loading bay has two lanes. The entrance door on one side has been out of commission for many months. The exit door on the other side has been out for about two months. This limits the number of renters that can access the loading bays, and makes it impossible to pull through with a trailer. Office staff say “the parts are on order”. Unavailable parts for a four year old door seems very unlikely. Management decision to delay the repair expense is most likely. 3) The rent is increased rapidly, and penalizes long term renters. In the first 27 months my rate for a 10 x 20 unit went up four times, from $119 to $215. The same unit is available today to new customers for $126, with first month at $1.

Cindy was awesome and very helpful. Thank you so much for your help.

Angie & Theresa are great!! Explained everything thoroughly

Ang went out of her way at closing time to help me out. Great customer service and a great job being customer focused!

Storage itself is very clean and the climate control is great. It's also very easy to sign a contract online and start using your space. However, one of the two garage doors had been broken the whole time I've rented and I've never actually seen anyone in the office. I have stopped by on multiple occasions wanting to move out (which you have to do in person) but the office has been locked with the lights off every time. I eventually found the move-out date feature on the app, but there was still no one in the office on that date. I've tried multiple phone numbers as provided by the site/the building but have gotten nothing but voicemail boxes.

Convenient, good price, that always clean.

Angie was super helpful getting my second unit at this location after I was having troubles doing it online. Highly recommend this location for all your storage needs!

Angie and Cindy were very helpful and knowledgeable educated me on the process. On how to, properly locate and toured me through the process no stress.

I have rented a unit here for about a year and the experience has been great! Facility is clean, safe, secure, well-lit, and easy to access. It was fairly easy to reserve the unit online and the unit was ready for check-in on move-in day! Staff onsite are extremely professional and helpful..... special shout out to Angie and Cindy who helped me out today with the checking out process....they showed a lot of kindness and understanding!!! Keep up the great work.....highly recommend.

Angie was great! She helped open doors for us and was very friendly we have been using this storage unit for years due to covid and complications and she helped our move out go smoothly.

Angie and Cindy were amazingly helpful and knowlegable. I would recommend to come and see them. Thank you for all of their help.

Angie was great in going through the unit!

Door is always locked and people are rarely ever visible. I knocked a few times and waited in my car. I was about to leave when I finally saw someone walk out of the employee area. I had stopped by multiple times on different days so i couldnt close my unit and had to pay a fee. They dont prorate the fee either. $130ish down the drain. They just hang out in the employee area with the doors locked.

Very great service, go see Angie for any help!

Would go negative if I could don't return calls or emails and nobody every on site still trying to get a hold of them

Very nice clean place. Inside storage. Controlled temp. A little pricey.

Dean and Angie are knowledgeable and were both.extremely helpful to me. They went above and beyond to make sure my first time experience with renting a storage unit was a good one. They were very personable and friendly also. I was very impressed.

Facility is new, nice, clean. DO NOT PREPAY FOR YOUR UNIT. They do not issue refunds for any "overages". Otherwise, well priced and located.

Clean, well maintained and lots of storage options. Really like the new mobile app for door control.

Great location and friendly people. Very clean even the bathrooms!

Reliable