Public Storage Self-Storage Units at 424 N 3rd Ave, Minneapolis, MN
4'x10'Online only price$ 37/moSmall 4'x10'
$ 37/mo $50Best Price Label
- Climate Controlled
5'x8'Online only price$ 51/moSmall 5'x8'
$ 51/mo $68Best Price Label
- Climate Controlled
- Inside unit
- 1st Floor
7'x10'Online only price$ 59/moMedium 7'x10'
$ 59/mo $79Best Price Label
- Climate Controlled
5'x10'Online only price$ 62/moSmall 5'x10'
$ 62/mo $83Best Price Label
- Climate Controlled
- Inside unit
- 1st Floor
5'x15'Online only price$ 72/moMedium 5'x15'
$ 72/mo $96Best Price Label
- Climate Controlled
9'x10'Online only price$ 79/moMedium 9'x10'
$ 79/mo $105Best Price Label
- Climate Controlled
- Inside unit
- 1st Floor
10'x10'Online only price$ 81/moMedium 10'x10'
$ 81/mo $108Best Price Label
- Climate Controlled
7'x10'Online only price$ 84/moMedium 7'x10'
$ 84/mo $112Best Price Label
- Climate Controlled
- Inside unit
- 1st Floor
10'x10'Online only price$ 102/moMedium 10'x10'
$ 102/mo $136Best Price Label
- Climate Controlled
- Inside unit
- 1st Floor
9'x19'Online only price$ 171/moLarge 9'x19'
$ 171/mo $228Best Price Label
- Climate Controlled
- Inside unit
- 1st Floor
9'x25'Online only price$ 187/moLarge 9'x25'
$ 187/mo $250Best Price Label
- Climate Controlled
- Inside unit
- 1st Floor
12'x15'Online only price$ 187/moLarge 12'x15'
$ 187/mo $249Best Price Label
- Climate Controlled
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Reviews ( 563)
LITERALLY HAVE TO FLY TO MINNEAPOLIS BECAUSE THESE LYING FRAUDSTERS WILL NOT CANCEL A UNIT OF STUFF THAT WE DONT WANT OR NEED. IF YOU CALL MILLIONS OF TIMES YOU MIGHT REACH SOMEONE BUT THEN THEYLL JUST LIE ANYWAYS.
This place is clean & the location is great. My initial review was bad & based solely upon the manager who is no longer there. Your experience Im sure will be a pleasant 1 now & I definitely will use them in the future. They do read your reviews & your input matters here. Thank you Public Storage!
Mr. Jordan helped me get my first storage unit he has the best customer service and made my day so much easier may allah bless Mr.Jordan bowie
The manager, Calicee, does an excellent job managing the building and is very helpful with any questions/concerns you may have. Carlos is also a friendly face on the staff. Building is kept clean, riff-raff to a minimum, and it's a secure, quiet place to store your stuff. Ending the contract was a breeze, too, and I had no issues while renting a unit there. I would rent from them again.
The experience Mr Jordan has excellent professionalism and service was outstanding I'm very happy with the outcome and appreciate his time and effort five stars for this guy thanks
Can I still access my storage after hours
Ample well organized storage space offered at reasonable rent.
My advice: find a different place to get a storage space!!! This one is absolutely terrible!!! Customer Service is absolutely non-existent. Even during open hours the office is always locked and there are never any employees around to help you with anything you need. The carts are locked up. Without a customer service person to help, you can't use them. I called four times during office hours asking for help. I left messages all four times. No one called me back.
Thought we had 24/7 access but guess not.
Gotta be the worst storage space ever
How can I get to this location the construction has the road completely blocked off
Staff were patient courteous and interested in the customer being happy with their experience
I think im being scammed. I went on the internet for a deal on storage place. and they told me I got one for $24 a month. So I went their and rented one. the next month instantly it went up to 38 dollars. And now it's all the way up to 54 dollars a month. Stays firm in the price that the price is not supposed to change.
I have video footage of Lisa the disrespectful lady who locks the office doors and sits on her phone, going off on customers for public storage’s faults. They do not take care of ice causing slips and falls. They do not have karts for items. They block the garage door closed so you have to use the small entrance door for all your things and most things do not fit through that. Traumatized by this experience! Currently being harassed by a mentally unstable lady that works here named Lisa. Do not go here for storage. Do not go to the sister property either! I was told by the corporate office to call the district manager after speaking with corporate office reps and he has not returned my call.
Customer service is great Calicee is awesome!!
Calicee has great customer service!!
Great customer experience
I want to thank Calecee for a great experience with Public Storage. She has always been very respectful, great communication skills, and had a answer for all my questions. Thanks
Upon move out there was no staff so I was unable to get a cart, making move out very difficult/impossible with heavy things. It's unclear how you close an account and get confirmation of it without any staff and I couldn't get any information on it from the website or from calling customer service. The price is cheap but it was reflected in the experience. One property manager split across the two Minneapolis locations.
Very secure but a lot of homeless people hang out out front.
SHOULD B SUED FOR NOT KEEPING THE TEMPERATURE COOL ITS TOO HOT NOT AT ALL CONTROLED THE OFFICE IZ COOLER THEY R VIOLATING ADVERTISEMENT CONTRACT AGREEMENT COMMITTING FRAUD LIEING STEALing CUSTOMER CLIENTEL RENTAL FEES SHAME ON MANAGEMENT ⁴NOT KEEPing The Temperature COOL IN THE STORAGE AREA.. STOP THIS NOW..
Calicee has great customer service!!
I love the customer service
Calicee has great customer service!
Good rooms pretty much grateful
two people were in the office threatening to kill each other and screaming at the top of their lungs. Office staff were trying to calm them down. From what I gather they were arguing over a storage unit. We left in a hurry.
Cool and heated, personal sign in code And good customer service
The Staff is very friendly and accommodations. Heated and nice big garage.
Ana and Cailcee are really nice👍🏼 and very helpful .This place is a good 😊 place to put your belongings.
Horrible and they lack any customer service as well as the machines don't work and the online is even worse
Came in and needed help with a second reservation they made it smooth and easy. Appreciate them more than words
Letha was great helping me with everything I needed
Rate a 7 on customer service, would have liked a cart to use as I was using crutches and found it difficult to get around. Person at desk was slow to respond to my needing assistance. Other locations are better equipped.
Letha was so helpful and kind!
Letha was great! Ty!
Really disappointing. Horrible experience. Was trying to move my daughter out of her storage unit today. Storage Unit is on 7th floor. Both elevators were down and had been since yesterday evening. I had free help and a uhaul. Called corporate, Denise hung up because I wanted to know if I could get an ETA on elevator repair. Then I called back and got Angela, she was nice enough to offer a credit to me but in reality I don't need it because she's moving out of storage. The Property manager was great. She tried to contact her manager who should have been there but wasn't. The Property manager was being cussed out by customers and she handled it well. I called the district manager and he hasn't called me back. Now I have to rent another truck and pay people to help her move. Corp claim they couldn't contact the elevator company to get an ETA. And since no one was stuck it wasn't an emergency. However you promise that people can have access to my storage during the hours you are open. So unprofessional. I would not recommend renting at that facility.
Been a customer for about 5 years, two best things are: First and foremost Calicee! She is great, helpful and always so sweet to me an my kids. Second is the indoor parking, really nice to load up the Christmas decorations all within a heated parking area! One not so great thing though is the default insurance the company public storage adds on. Most likely your homeowners covers, took me a few years to figure that out and cancel PS fee.
Very friendly staff and the facility was clean and warm
Thanks for the good service and helping me with a parking space
Oh my gosh I had an AMAZING experience here. Specifically, Calicee was an amazing help. I was so stressed and tired and she did everything in her power to get me set up with ease and patience. I highly recommend this location. Ask for Calicee! She will take good care of you. The only thing I’m disappointed about are the hours of operation. Wish they were open a little later .
Friendly staff very clean environment and I would recommend to newcomers
Excellent service everybody was cool
Absolutely Rude. The man with the limp wouldn't open the office or speak with us after opening time. He shut the doors and walked away from us just as he seen us walking up to the door. He hid around the corner and waited for us to leave. Most likely because we were there when he showed up at opening time to pay a bill. We had planned to take time out of a trip to the airport because you can't seem to use a phone number and call anybody. We had to be late to the airport because of the opening time and that it was out of the way. Just to have a little rude man refuse to help us and hide. Nope didn't get paid and no answers when you try to call for help.
Great storage facility, conveniently located in the middle of downtowns warehouse district across from Target Field. The associate that helped us was very friendly and professional, the units are clean and there is off street indoor parking which was awesome especially since there was a ball game going when we got there. Highly recommend!
Mila is very nice and professional. The place is always clean and maintained when she is working.
The nice girl was so kind and. Made us feel welcome. I recommend this place.
The lowest quality in so many ways. Rude employees to start, maybe they were having an off-day, but then no one is in the office half the time during their posted staffed hours. Plus, no one has ever answered the phone in months. Storage unit I booked online was Not as advertised and I was forced into paying more for something different, so be Very careful. I Tried for a couple months and within that time encounter people trying to break into units, harassment from people wandering the halls and even a guy with his pants down in the elevator. Once mentioned, there was no apology or effort to have good customer service.
Clean with the air of safety
Mila needs a raise! I can’t believe how amazing she was. Not just explaining how it works, but giving me inside tips to have a better experience. Highly recommend
Great chstomer service, friendly, great management.
I met with shay the other day great personality excellent service. I do recommend this place
Clicked is great customer service. Very nice and friendly
Really well maintained facility with helpful staff. The people are really helpful. To give u an example. I would like to thank Calicee for making my moving in process as simple as possible. She went out of her way to help me and this is the least i can do to thank her.
It's been a while since I've been here. Was helping someone with their belongings. There was a time where they were taking advantage of a lot of people and charging them higher rates if they had fallen on hard times. I hope that this isn't still happening.
Calicee give great service!!
Great customer service!!
Calicee gave Great Customer Service. Great experience. Safe environment.
Letha provided wonderful service. Very clean facility.
Nice staff and knowledgeable. Any time I had questions the staff usually was able to track down the answer, even if it was at another location, state or time. I need to submit a customer compliment card for the two staff members. They are really great. . . Considering the customers that usually walk in and out of the storage area. Only complaint. Elevators stink like a metal trash can out in the sun during winter.
Prices are too high
Amazing customer service!!! Thank you for the service
My experience with Melanie at the front desk was awesome. She informed me mt pool table wouldn't fit and happily help find me a new location. Keep up the good word. GOD BLESS
Great customer service! Melanie has been great
Thanks for the service!!
Great customer service!!
Awesome customer service!!
Great customer service!!
Finest Public Storage I've enjoyed ever. Employees are great and location is super convenient.
Calicee and Melanie is very helpful and great customer service!
Melanie and Calicee are very helpful and kind! Will come back!
Great customer service
The place is clean and secure. The people working at this location are great people.
Great place to store your things when in need clean to love it
Great place to storage and customer service
Just a place to make my not....
Fantastic service from Positivi-Tony and Melanie during a typical stressful event (moving day). My girlfriend and I arrived near closing time to this location, and Positivi-Tony was beyond helpful when it came assisting us in our move and staying open late. 10/10.
Alex was very helpful! My whole experience was a good one!
If I could give zero stars I would. Phone is NEVER answered. Absolutely impossible to get in touch with the property manager. No working lights in the unit. When I moved in there was shattered lightbulbs all through the hallway leading to my unit, and my belongings are filthy from the dirt inside the unit. Ended up having to contact customer service to answer a simple question (which they could not do) and they hung up on me! An absolute nightmare from start to finish.
Stored my personal belongings here for about two years. Employees are wonderful! Management is horrible and almost nonexistent. My unit was burglarized while I was out of state. I informed management of the theft and asked for surveillance footage. It was needed for an insurance claim. I was told they only keep video footage for 48 hours. Since the robbery happened the prior weekend I had no physical evidence to provide the insurance company. Just the print out of dates and times my unit was accessed. My claim was denied. I should have moved my things to another facility but who has time for that. COVID-19 hits and I am without work. I try to keep up with the payments but unfortunately I couldn’t. During this time late fees were added and leens were put on my property. I called to ask how to go about paying the $600+ debt which seemed like a lot for two months behind. I was told to contact the manager, I did. He never got back to me. There was no way for me to pay them in full for my things. Ultimately my unit was sold for $10 and I was emailed a bill for $5?? Which they say is owed. My whole life was in that unit. You think a company that works with people would have some compassion during this very uncertain time. They were not willing to work with me at all. Yes it’s a business I know it about profit. The entire world was falling apart and these people were selling my personal Belongings along with how many others families stuff. I will never use another Public Storage facility. This company should be ashamed of their business practices.
Great place to put your company equipment and Melanie was awesome!!! Great location too..
Great and friendly staff! They now have two bathrooms after a great remodel so no more going in the stair way!
the best moving experience of my life! Mel is the most professional manager I've seen
On a hot day Melanie was refreshing part of our moving experience thank you!
Tha KS LaQuoia and positivi Toni. You all were very pleasant
Cassandra was wonderful in helping us find a storage locker. She made the process quick, easy, and simple, and was very friendly.
Trynese H - thanks so much for your quick solutions on the flies that exists in our unit. You have proven to priorities customer concern and get into final action to solve the issue. I really satisfied and impressed with your out come. Thanks.
Online check-in was easy and I got a nice discount for reserving in advance. Trynese was on-time at 9:30am when the office opened for my check-in. Within minutes, I was ready to go and offload my items into storage through the convenience of their loading dock. Tony helped clean-up my storage unit right before move-in, sweeping the floors and clearing some old items out of the way. The hallways were clean. The air was a bit humid and I'll have to keep an eye on a few items in my storage that might be sensitive to the humid summer air. But otherwise, things are off to a great start. Thanks Trynese and Tony!
I never leave reviews, but I had such a great experience that I had to leave a review this time. Getting a storage unit was relatively quick and the unit was clean and spacious, but what made all the difference was the customer experience. Tony was amazing and went above and beyond! He answered every question I had with a smile on his face, and even showed me how to use the moisture absorber for my storage unit. Tony helped ensure that I could move everything into my storage unit before they closed for the day, which was very important to me as I came from out of state for the day to move everything from my apartment into the storage unit because of the work from home situation. I truly appreciate Tony for his great work, and highly recommend this location.
I picked this location due to the convenience of its location. It's in the middle of my old home and new home. I will admit initially, I wasn't happy with the being unable to contact the location. I would call, leave a voicemail, someone would call me, I'd be unable to answer the phone, call back and get a voicemail again! LOL I was supper frustrated, but we found out that they accidently had the phone going directly to voicemail. Problem solved! Customer service: Everyone I interacted with were extremely pleasant, professional and personable. They gave me options, answered all questions and fixed my problem. Service: They gave me exactly what I needed. This location is very clean and well kept. It has limited hours, since it is dtwn Mpls . It's located right next to Twins Stadium.. but if you know where JD Hoyt's is located on 3rd and Washington, take 3rd like you're going to the freeway or like you're going to Twins Stadium, it's on your right hand side and basically on the next corner. You have the ability to take care of all of your business online if you'd prefer to not go in and meet directly with a representative. I would definitely do business again, especially if I get to interact with Trynese and Tony; they made it very pleasant and easy for me.
He has terrible customer service, the girl at the counter is despotic and treats people badly or so I feel iso
He has terrible customer service, the girl at the counter is despotic and treats people badly or so I feel iso
Fantastic service! The address sent me a few blocks over though in Google Maps. Check that and you should be alright.
Very nice and positiviTony was helpful with explaining about lease “ of month to month lease also very understanding and explaining then making sure that was taking care of all my storage needs
I rented a space from Positivi Tony. He was incredible, he had a wonderful personality and was extremely informative and helpful. He quizzed me on how to find my storage unit, LOL. I would highly recommend him if you're ever in need of a storage space.
I was very pleased with customer service, I will reccomend this location( Downtown mpls )to who ever wanna keep their possessions safe and secure.i will refer my family and friends.
Tories, was fantastic. Great customer service.
Just started up yesterday, but things were clean and easy to understand. Seems like a very secure facility, and Cassandra was really great! She helped out in lots of ways, was really nice and understanding.
My experience with Cassandra was very helpful and my question were acknowledged and answer completely.
Cassandra was very helpful and friendly!
Its a nice and very clean storage with a lot of out going very helpful people cassandra and all the staff are very nice
Building is Clean and very secure. friendly staff, easy to work with and approachable. Check in was quick and easy.
This is a great storage unit, safe. Very friendly staff and manager
Trynese, Tina, and Cassandra did such a great job today! They made the process super simple, and went over everything in detail, making the experience awesome!! Trynese went above and beyond helping me figure everything out. Highly recommend coming to this public storage, as they will take great care of you and make sure you get what you need! Thanks, Public Storage! This location is lucky to have such kind thoughtful employees!
Convenient location, somewhat easy to get in and out (new driveway), and friendly staff!
Tina and Tori are awesome. The property is always clean and organized. I have rented storage space from public storage since 2014, and Tina and Tori are the best that have been employed at this location, period. There is so much good to comment on them but for now, Tina and Tori are an asset to your company. Keep them by whatever means. Thank you.
So grateful to store my belongings at this location! The level of security is reassuring, the facility is kept clean, and the team that works here is beyond helpful. The fact that it has parking for renters and a loading dock on site make it easy to load in and access your unit. Tina, the manager, is kind, quick to help, and obviously takes pride in providing incredible customer service. If you need to store your belongings in the metro area, I cannot recommend this location enough!
So this place is a mess I reserved a storage space on line and it said 1st month $1 and first time fee of $24 which came out to be $25.00 ok but when I got there the price is $61.00 I'm like really so you trick people into getting this storage space which is really a scam if you ask me
The location is very clean Tina and trynese know what they are doing at this location thanks lady's
Thank you Tina and Cassandra they gave me great service!
Thomas was corgaul& kind
Thomas and Tori were fan freaking tastic. The property is very clean and secure. Amazing
Tori was nice and very helpful.
It is really a blessing to have Tina work for you guys honestly such a caring heart my mom died in 2017 so it was a lot of controversy over my mom's ashes they got lossed in this department twice and she retrieved them and held on to them for me I thank God for that woman thanks Tina so much
Thomas was such a good customer Service Representative and did a good job showing off the benefits at this location!
I stuff here are kind and understanding and Soo very helpful... The building is in a hard to find location on a one way... Yet it's clean safe and secure...I'm blessed to have found this place and for a reasonable price... I have a car in the garage and a storage room... The stuff here is who make the place better and and happy there good vibes and cheerful attitude makes me not want to leave sometimes....I love this place and I highly recommend this storage facility to anyone and everyone I know or see that need a storage unit to come here to this one thank you Tina and trynese
I love when Tina is here she is a wonderful person and great manager ❤️
This place has raised their fees by $20 every year since I've rented a storage in there, they call you nonstop if you miss a payment. I moved into my storage locker in April 2017, & moved out on February 7th, 2020. I started moving some of my things out the day before. I returned the next day to get the rest of my belongings, I was a day late with my payment. So, they wouldn't let me in my storage unit. I came a few minutes later with a Uhaul, & made my payment. Me & my sister moved all of my things out of the storage unit, & brought them them to my new place. A lady from Public Storage called me at 4 p.m.(three hours after I moved everything), & told me that I had left a few things behind. I told her I didn't want them. She then told me that if I didn't come pick those items up, that they we're going to charge me & also put a UD(Eviction)on my record. The nerve of the people at Public Storage to try to tarnish someone's rental history like that. Their not LandLords!! Take it from me. DON'T EVER RENT A STORAGE UNIT FROM PUBLIC STORAGE!!
Tina is the woman I go to for everything treat her to some lunch
I love this place and the people who work here are AWESOME, kind, and the prices are fair and it always is so clean and smells like Pinesol. Thank you guys!!!
I am happy with the service i receive everytime i come here. Tina the manager make sure to connect with every customer. Im proud to store at this location
Was wonderful experience
Tina was Awesome
Tori, Eron friendly and helpful
Not good they was closed .Nothing on there web site that said they was closed today
The rental process is automated and efficient, and online account management is a breeze. In my experience, the company's service level agreement has been met without exception--strong locking mechanisms, continuous camera surveillance, elevator access to upper floors, climate control, etc. -- Also impressive that the company has been re-investing in the facility over the past few months (new elevators, loading docks, concrete leveling, & security systems). -- And can't say enough good things about Tina -- she's an absolute joy to work with. She knows the process in and out, has personality for days, always has a smile, and I know I'll get the best answer for my needs and the right answer whenever I have a question -- she's a real asset to the company.
Trynese and Tina, did a remarkable job today, in helping set up a storage for me. They both were knowledgeable, efficient and friendly. You have two great employees on hand. Thanks so much, Melvin
Great location. Good staff. Tori and Tina were very helpful at check-in.
Best for you when u ain't got n.p.a.
Well I recently moved to a storage unit and I had excellent service with the girls that work in the storage unit I will also recommend my friends
Really awesome staff. Made me feel right at home in spite of what had just happened. Big Ups to the crew!
Good place for storage. Friendly staff
Like very much! Great staff
Its OK to many check in boxes elveture keep going down.Staff ok
Mista and Tori are THE BEST. So helpful when I needed them. Thanks so much!
Very well kept facility and nice clean hallways. Staff was courteous and Bri helpful. Only reason for four stars was the second elevator was out of order with quite a few people moving out.
I am very pleased with the warm and welcoming service given to me by Public Storage at this location. Special thanks to TINA😊 for helping me obtain my unit. You were REALLY GREAT!
Donna was very professional, patient, and courteous while I did my first rental! I am very glad to have chosen this location. Edit : As I’m getting ready to move out of this location, I wanted to give an end review as well. Public Storage in Minneapolis treated me fairly, and the staff are still great at this location. They seem down to earth, and they are kind and courteous when handling clients.
It was an absolute delight working with Tina and Darius. They were efficient and friendly far beyond any customer service I've experienced in quite a while. You guys rock !!
The people are nice, friendly, helpful, but it gets really hot in the summer.
Great service, Tina & Darius are the best!
Joy and Tina gave me good customer service
Thanks tina and darius and laquita for the wonderful customer service you guys provided and keep up the great work
I had a good experience when getting my storage unit. La Quita was the representative that got me signed up. Even though it was very busy when I arrived she was pleasant and helpful. This is my second time using public storage and I've had great service both times.
Montrell was very helpful on a busy day at public storage took care of my payment great team work Tina and Laquita
At this property I got good customer service from Tommy ,he helped me with pick Right size Unit ,it's pretty decent here and convenient!
Tina and Eron were wonderful
I used there storage
Shout out my bro Trellz hooking me up wit a great storage price...
Love the staff and the location
Great customer service and reasonably priced! Highly recommend.
Alexander and laquita were very nice today. Thanks guys!
Alexander and Laquitaa gave me wonderful service! Great team!!
Alex in qweeta was100% good to me
Been using this facility for some time beware of falling behind because the people who go through your things steal and no one does anything about it.
Montrell Kenya and Alex are amazing friendly and nice people great job on a busy day proud customer
I am a homeless person, that got robbed! I was locked out of my storage unit for almost a month before public storage would remove my lock.
Just rented. Love the loading dock in back. And Tory was amazing.
Ashaunti’s and Kenya’s Customer service was fantastic but the unit we reserved wasn’t available the day we reserved but I think it’s because I came earlier so adhere to times of storage to be sure you get what you reserve 😁
Alexander was very helpful!
Alexander was very informative, professional and efficient. It was chaotic that day in the storage facility but he handled it like a pro!
Alexander was a great help. Easy move
Thanks to Alexander good job
Nice place but don't like how their prices fluctuate. They definitely don't keep the price u signed on for. Depending on the month, your price changes. Huge difference from one month to the next which I don't understand. Really bothersome
Alexander was a very good help today good attitude and worked everything out for me great guy
Alexander was the best. So if you ever need help with this storage place give him a call. Thank you Alexander!!
Alexander and Kenya are always great to me. Not the first time I've had to use Public Storage and have never had any problems. Can't say enough nice things about the staff there :)
This is my second time to rent a storage here. And they are still pretty reliable as usual. Kenya is one of the best agents, taking me a tour and helping me on paperwork with full patience and smell. Great experience 👍
We have used them before and are currently using it and the services is very good
Alexander is great
I had a wonderful experience with Alexander and ashaunti at your downtown location. As always Alexander was very helpful and professional. I actually was reminded of the great experience I had when he was at the Saint Louis Park location.
The staff members have been great since day one. Highly recommend. If only hours of operation could be extended, that'd be awesome too.
Alexander what great!! There was no long wait, and recieved an awesome deal!! I'm very satisfied
Awesome customer service and great space and a very good location
Alexander and Ashanti was very helpful and gave me all the information I needed the best employees ever
Alexander was a great customer rep he made me feel right at home with his good people skills and consideration I am glad to have people like this around thanks a lot
First time renting a storage unit and Alexander made it quick and easy to get in and get our unit
Josh was terrific explaining everything I needed to know
Great experience . Very helpful fast quick and easy online price was very cheap
Alexander was the one who assited me today he did a fantastic job.
Alexander was extremely helpful. Even though we didn't get a unit at his building he did get us set up at another one fairly seamlessly. Kudos!
Alexander helped me out today and he was wonderful thank you!
Alexander helped me out today and did a great job! Thanks.
Alexander helped us out Nd he was a big help.
Ashanti was awesome. Showed me the place and helped me figure out what I needed. The facility looked clean and easy to navigate. I only wish their access hours were longer.
How do I pay on line
Alexander was awesome! Thank you!
The space was clean, fun to navigate, and the staff has proven themselves to be very helpful. Josh in particular helped make my move-in very easy. Big thanks to everyone there.
Excellent service!! Thanks Alexander!!!
Having my furniture at this Public Storage saved my move to Chicago. It is close to everything, having load and unload docks for trucks with great space and parking. Custumer service is fantastic. Best is their great manager Alexander who maintains the property very well.
Josh was very helpful and easy to work with.
Awesome nice and very very clean!!hallwa haways and bathroom allways smell so fresh and so clean... great manager allways friendly and we'll mannered.Thank you Melanie!!
Just would like to say that I have been with public storage for over a year now and I really love that everytime i come and go the property manager Alexander can always make my bad day good just by his friendly smile and simply saying hi as you pass by.. And on top of it its a great location over by the twins stadium...
Alexander was great. Amazing customer service and pleasant employees!
Very clean building and feels much safer than some other storage facilities I've been to. Kenya was EXTREMELY helpful and friendly, and she explained how everything works very patiently. I appreciate knowing my stuff is safe under her watch!
Great service from Josh, 5 stars!
Friendly staff great location
Overpriced; raised my rent twice in a year. Some staff OK others sullen and angry. Not great hours.
Great people! Plenty of help! Ashaunti was plenty of help and made sure I was taken care of!
Alexander and carol are the best employees ever they was so helpful in figuring out the whole situation and the move I can't say enough good things about this company in these employees thank you very much
The staff is very efficient. Knowledgable and the space is so clean! I highly recommend Public Storage.
I have always found Alexander to be very helpful and professional. I first met Alexander a few years ago when I had a storage unit at the France Ave facility. Now I have a unit at the facility on 3rd ave. I appreciate working with both Alexander and Josh. They are both great representatives for Public Storage.
Ashaunti and Elliot are very helpful and easy to work with they made my experience here painless ..thank you for your services..
Alexander was great helping me get my storage ready. Very nice.
Alexander was great! Thanks
Josh also let me know that he also works here.... So if anyone wants to get great customer service, this is definitely the place!
Alexanderhelp me out very very good
Alexander and Josh rock! Lífe Long customers for sure! See you there!
Josh does an amazing job with customer service & was very helpful
Alexander was extremely helpful and professional in helping me move to a larger unit within the building. Have had a unit there for almost 2 years. Highly recommend it!
Good experience, with, Ashaunti, Alexander
Quick check in and very helpful. Super friendly front desk. Thanks to Josh and Ashaunti for making our move easy!
I'm just glad I finally don't have to rent from here anymore
Emily and ashaunti were absolutly amazing. They worked with me and got me a size bigger for a better price. They were just amazing.
Great, wish open later in evening
I just wanna thank all the the employee's at public storage dt on 3rd.. You guys are the best and I love seeing yall smiles every day...
Great place, great location and staff
Even though I wasn't ready for to actually rent Alexander and Emily very professional and helped me with every step of the way determining what size unit I will need for my move. They suggested only products that made sense to me to use for our move and didn't try to sell us things we really wouldn't need. I appreciate their hard work and dedication to the job and I would definitely recommend renting here.
Emily and Alexander are fantastic! They were both helpful with all and any questions I ever have. I would highly recommend using this location for storage.
I would give this establishment 0 stars if I could. The manager of this building is the most clueless and incompetent individual who claims to work in customer service that I’ve ever encountered. Not only is this building creepy, but I’ve had multiple experiences in a few short months that qualify as creepy and unprofessional with said manager. Wouldn’t ever recommend to anyone. Choose literally anywhere else.
Brilliant staff & my move in-move out was so convenient & swift!
Absolute FALSE ADVERTISING AND ILLEGAL PROPERTY SEIZURE.. stay away!!!!!
Good customer sevice thanks 😀
Great customer service
Nice employees, these people are great!!!...
The staff here is very nice and helpful
I worked with Megan who was a new employee and a supervisor who's name I think was Tiffany. Both women were extremely nice. They made the rental process quick, and easy. Highly recommend. Great customer service ladies!
Awesome storage great location
My entire experience here has been a pleasant one. Coordinating a moveout was even easier, Alexander was helpful with the details of the process as well as the details of closing up our month-to-month contract. Thanks so much!
Always Clean and great hours very polite and patient
Melanie was a very nice and caring staff
A big thanks to Alexander for helping me find the best storage unit for my situation. I just arrived in Minneapolis from California and had a 17 foot truck to unload. He helped me change units last minute as I realized we could fit our stuff into a smaller unit. He was thorough, professional and friendly. Thanks Alexander!
I don't normally google review but Alexander has been so helpful that I feel the need to! Dealing with a complex situation he has been the perfect person to speak with. Couldn't have asked for more and I feel in the best of hands with the team here. They have all gone above and beyond and I couldn't have asked for more!
Alex was really great! Showed us around and made sure we got all the information we needed. Very hassle free experience.
Great experience. Friendly staff! Easy and pleasant overall!
Great experience with Alexander!
Great service! Alex was super knowledgable!
Alexander was extremely helpful today. He made the experience go very smoothly and with no stress at all, especially for my first time renting a unit.
The staff was very kind and explained everything very thoroughly. The one inconvenience we ran into was taken care of right away. Also we saw a dog which made it great. Would recommend to anyone in the city.
Never Doing Business With This Place Ever. Horrible Customer Service. Overweight Guy At The Downtown Minneapolis Location Is Very Rude And Disrespectful.
Alexander was very helpful, and bent over backwards in helping me to get the best possible deal. Cordial and conversative. As a first timer rental unit purchased, they made me feel at ease with what was expected of me as their tenant. Would recommend this place in a heartbeat!
The staff's customer service is exeption. So friendly and helpful, like family ;-)
All around great experience. Alexander is a total pro!
Alexander always does a phenomenal job. He really understands all aspects of the business! Glad to have you here, keep it up!
Worked with alexander,helped with all questions was very polite and got everything i needed understood
Everytime I need assistance they're more than accommodating. Thank you Tiffany and Melanie. 😁😁
Alexander is very knowledgeable and helpful. He was able to quickly help me solve storage and disposal issues with clever ideas that saved me time and money.
Very understanding professional convenient
The manager Alexander was nice and informative. I was in and out on the first day in no time
Donna is the best she's my girl Public Storage you did a good job when you hired her
The manager has an attitude problem. I also noticed few homeless people lurking in the hallways.
Miss Donna is so helpful and has great customer service, always greets you with a smile and makes sure you leave satisfied!!! Excellent manager at this location!!!!
My storage is in Brooklyn Park but I come here to Target Field because Donna gives me such great service thank you for having such a great employee
I love working with Miss Donna! The customer service is excellent and the location is perfect for me!
Donna and Helen were excellent!
Somebody stole my computers, a desktop, 3 used laptop's and a digital Canon camera, uuh, I'm not getting any help or info from the managers, when i call them and leave them messages, no responds whatsoever coz they see my number on caller ID, I've to drive every day to the office just get poor answers and disrespectful responds , Gary former manager is no longer there and they keep changing employees in a short time for the last 6 months, am willing to pay a reward just to get back my old family photos and wedding videos, they've camera's near the elevator only, and not the Isle units , so any one can break your unit or unlock it, so stay away from this place at the moment, very poor management, they let every one in even non tenants alcoholics. it's 6:11pm Thursday July 28th, 2016 still no one is calling me back after I left several messages please, I need my computers back. break in my storage, manager lied to me, i need my property will pay you. Stay away from this ghettos, criminals. Bad managers, no respect at all, I need my property back.
.Melanie and Tiffany were absolutely amazing. I this was going to be a painful process but Melanie and Tiffany made it as smooth as possible. They Showed me many different options and in so doing showed me many different ways to save money.
Hours suck. Staff is very rude. And do not accommodate the customer at all
Donna the best& Melanie is also the bomb
Donna was amazing the best service 💯
Does this location sell mattress bags?
Helen and Donna were very helpful! And the facility and storage units are in great shape. Made the move process less stressful!!
Miss Donna is a nice person
Donna, was very helpful. I love her work ethic. Great customer service. I will definitely recommend this location to friends and family.
Donna and Helen gave me great customer service
Donna was very helpful and made the process so easy for us. Thanks so much!
Donna and Helen helped me out a lot Thanks ladies
I want to tell Public Storage that Miss Donna is fabulous that she's a wonderful woman but very attentive and I appreciate all the good work she does to help me while I was here at Public Storage but there's one thing your locks are too high you need to Mark those things down so
I love public storage because Miss Donna works there she does great customer service and she treats my uncle like he's a million dollar man thank you Public Storage
Donna is very helpful
Donna and tiffany have great customer service
A staff member was friendly on the phone and the representative at the front desk was very kind, but neither could be sure if there was a policy regarding whether I could roll a small motorcycle into a unit for winter storage, and their regional manager, who happened to be on site, refused for the illogical reason of "it getting busy around here," without citing any official policy against vehicles or anything of that sort. Now, I know for a fact that a Harley Sportster on its own wheels is easier to move than a dolly full of boxes or almost any single type of home furniture, and now that I've actually given it some thought, I believe the real reason he wouldn't let me store the bike there is because in the event of my not being on time with my rent, he'd have an impossible time auctioning off a motorcycle without its title in hand. And it wouldn't matter if I assured him I'd be signing up for autopay with a credit card, and thus no auction would ever be necessary - he'd actually be hoping I'd only pay in cash, and that I'd be forgetful about what day the money is due. The profitability of businesses like this is in selling their own customers' "abandoned" property - the actual rent paid probably barely keeps the lights on. Businesses like this one are similar to pawn shops or payday loan stores - they are vultures, plain and simple, taking advantage of people made vulnerable by being in various states of transition. And nobody could rise as high as regional management of a company like this without making decisions in the interest of protecting that profit source, hence him being the one to make the call. If you absolutely cannot avoid needing to use rented storage, please go to some other business where they're less awkwardly rude, but also be very careful that you pay on time. Their business model depends on many people slipping up on that, and they won't lose a wink of sleep over selling everything you own for pennies on the dollar.
Donna has given me such wonderful support and service as I went through my parents' unit.
Donna was extremely helpful when I needed to place my belongings in storage. She explained everything and answered all of my questions! I highly recommend her service!
Found tright unit Donna
Donna did a great job!
Donna is everything she was did good jpb
I wish I could leave zero stars. First thing, it smelled like dead rats. On every floor. Especially dead smelling on the lower levels. The elevators were unbearable. I would hold my breath! I’m not even exaggerating... lol 🤢 I can laugh about it now because I got my things out before my first month was up. Unfortunately my mom wasn’t so lucky... Donna, sold all of my mothers belongings! Despite being informed that my mother had a special condition that made her unable to pay for a month. She demanded I pay $271 or she would auction off her entire unit. Despite policies & all of that gibberish, I could c l e a r l y see that the customer was NOT their best interest. Unfortunately, $$$ is the only thing that matters at this public storage. Would DEFINITELY NOT RECOMMEND. it smells really bad 🤢😷 Just have to mention that one more time... Where are these dead rats coming from? -a concerned ex-customer
Donna gives excellent customer service
I did a walk in with Donna and things couldn't have been better!!!
Donna is pretty nice
Donna and Helen give great customer service
My visit at the public storage in downtown Minneapolis was wonderful there's a young lady that works there, and her name is Janice.before i got to the storage i was furious but Janice took care of me.She is awsome, as long as she's working there I would recommend that particular storage to all my friends and family. Keep up the good work JANICE.
And I want to thank you for Miss Donna's help she's always very good to me and my daughter even though she might wait to the last minute to call us and my daughter might not answer the phone she's always nice to me I give her thumbs up okay let me say
Donna is the best! She is very helpful with anything you need.
Donna and her team were a huge help in working with me and being patient with my not having everything I needed. They rescheduled, held my spot and waited for me. She was kind and picked the perfect size for me that was vary affordable.
Donna is the best
Tell yeah Donna rules!!
Donna and Helen were great!
Donna was wonderful and very helpful
Donna and janice were very personable and professional
Donna was a great representative helped me with the best unit i am totally satisfied!!!
This place was the worst. I picked Public Storage because I had such a great experience previously. Not here. The employees are super rude. The hours they are open suck. It's supposed to be climate controlled but it's always 100° in the place. Any one can just walk in so there's usually someone taking a bath in the bathroom. I'm moving out today and won't be coming back.
Came not happy at all. But the lovely Donna put a smile on my face with her customer services.Thank you Donna
Donna and curly gave me great customer service
I come in and donna found us a unit and I'm very satisfied.
Donna and Tommy were both very helpful! Even though computers were acting up, still great service!
Tommy helped get me all set up. He was very professional and helpful. He provided clear and accurate directions that allowed me to have a hassle free move.
Donna was wonderful and made a stressful situation feel so much better.
Donna was wonderful
Miss Donna was extremely helpful!
Throughout sweat dropping heat donna gave great customer service.
Donna is extremely professional, resourceful, and helpful.
Donna was great
Miss Donna was very friendly and helpful-- she offered great customer service (even though she wouldn't let my dog in).
Tommy was a great help and stayed late past closing to help assist me. Great service!
Very good service and friendly and helpful
Donna was amazing! Great customer service!
This the best property and miss Donna is the best
I came to public storage. Rental was very smooth and easy. Danna was the great person. The check in is fast and easy everything is done within half an hour.
Donna all that she has great Customer-service would love to come-back again
Donna was kool she helped me out
Great customer service!
Staff was helpful, but location needs to have better access hours.
Donna is everything.
Donna is fabulous very good honest
Donna gave me great service.
Donna is a woman you can trust for dute
Donna is so sweet and helpful!
Very herlpfull and kind
I want to thank public storage for Donna and Tommy service they did an excellent job and that old woman. She is the bomb
Donna and tommy were a great service/help to me!
Stopped in at the public storage office today, met with the office manager Donna, she was very helpful and friendly. I'm happy I chose this storage unit for my belongings. Very disappointed 😔 in my choice of storage Donna and her team Misplaced my bed on their end and still haven't replaced or refunded my money for they're wrongful act. Nor have they refunded me my money for payments I was making monthly I wasn't aware my bed had been removed no reason with out notifying me that they put me and the wrong storage..I highly don't recommend anyone to this storage.
Donna was so helpful!!
Donna and Lori are the best at what they do for Public Storage! Donna is the best! She's attentive and helpful!!!!
Tell the world that Donna and Lori are the best and doing their work for Public Storage thank you for having such great worker
Fablous people have good patience you Rock ms Donna
, she's a hard worker every day I come here and she's here helping customers helps me and has a very good worker
Donna was very helpful and attentive to my needs. Definitely recommend them and Donna anytime.
I like how Ms. Donna takes care of my aunt and she's very nice and warming.
Donna gives great customer service!!!
Dell is a very welcome host
Donna was very helpful and made our time very easy!
Mahalo for the good vibes and great service!
Even though Ms. Donna would not let me have two carts, I still think she's the best!!
The staff are especially wonderful. Helen and Donna will treat you with the utmost respect.
Donna and helen did a great customer service job
Donna is very helpful and professional
Donna and john were awesome
Donna did great...
Donna is the best
Donna is very polite and professional. It was a pleasure to meet her and Donna was very efficient with the customers.
Donna tommy Helen give great customer service 😘😘😘😘 I highly appreciate their service ❤️❤️❤️❤️
Donna, Tommy and Helen give great customer service! We love Donna!!!
Donna is great! Helped me with everything
Donna is very helpful and has great customer service skills I love this location
Donna is best
I'm telling you one thing down it is the best and Ashley is new on the property and she's learning fast
Good customers service and gives good advice
I would never return to this location. First off Donna is the worst person to EVER deal with from move in day to move out date. While moving in at exactly 5 o'clock i had 2 boxes to bring up and i was done she stormed out snatched my buggie n told me it was 5 they are closing and i couldn't bring them up she had other things to do. She then proceeded to hollar at the older gentleman that was working with her for not taking my buggie n even allowing me to return to my unit. I ended up Takn my 2 boxes home with me. I returned the next am to finish several more loads to be told the lady the night before never left the keys for the buggies so we did everything by hand, thanks donna!!! I had several interactions with this rude lady the Month i used storage. I also went to ask about my check out date she said i had to get my phone. She instructed me to the comment page and told me to give her a review saying donna has great customer service. I did to avoid any confrontation...but have been waiting to get out of here she is unbearable. After reviewing her she told me i was a day late and made me pay 100 bucks for one morning b4 my stuff was out. She said i should had came n talked to her the day before i wouldn't have had to pay it, lone Behold i tried calling and she told me she was busy with other people try back another time... She's a peach###
Donna is the best she's very helpful and is helping me with that information
Donna is the greatest, and her newbie once he completes his training... :) will be a perfect fit for working with her... SHE ROCKS!!!
Ashley served me very well and made me one of the happiest campers on the planet.
Ashely has great costumer service she kind and sweet talk to her she'll help you out for sure!
Donna is the best
Miss Donna performed amazing and through customer service
Excellent employees Donna
Donna was a very trying person to me she worked me but I'm telling you one thing she gave me the best customer service I could ever ask for so I give Donna and Doug a 5 because they are good
Donna was the best , hands down
Great customer service
Ms. Donna She's a wonderful and talented woman. She has great customer service.
I gave 4 stars because I had to deal with a woman named Janice yesterday, who was very argumentative with me. Controlling. I walked away. I even tweeted about it. Public storage replied and even called me. Today, I walked in and worked with Donna, and she was very pleasant, and enjoyable to work with. We even had plenty of laughs while working out the details. Thank you Ms. Donna, keep up the good work.
Donna is a good person to work with
Donna was very helpful nice and polite
Janice was absolutely wonderful when it came to identify our storage needs! She was courteous, helpful, and made the process easy and fun! Would recommend her service in a heartbeat!
Donna is Awesome!
Donna was very nice and very proficient a professional along with Doug ok
Donna and Doug are great at customer service!
There's a lady named Donna she was very nice and understanding public storage has a charm she had people that from my point of view tried to make her lose her cool but she stayed very professional I would most definitely recommend this location to everyone I know because she stayed late just to help me with my stuff so miss Donna you go girl. Donna has outstanding customer service skills.
Donna was more than patient and helpful in helping us. It takes a lot off my mind
Donna has a nice smile
I just I just went to Public Storage and paid my bill and I was greeted nicely and what got prompt service from Donna at the Minneapolis location
Donna was a great help and took really good care of us.
Donna excellent service! Honest and straight to the point! Love her shes the best!
Donna is a good person
Janice was the best, she took me to plenty of storage till one fit my need.Awsome Lady!!!
Donna was very helpful to me and always is a friendly face when I stop by. Great service
Donna more than half way decent :)
Great customer service I really appreciate that thank you very much
Donna gave me great customer service...
I have rented with public storage for a long time. I have never had such horrible customer service like I have had in the last month. But lets talk about my latest horrible service with Donna. When I went in to pay my bill last week...very rudely she asked me to wait while she counted the days money with another employee in front of me. When Donna was finally ready to take my rent she gave me a number which was higher than I expected. When I questioned her on the amount, she was very degrading and told me to count the amount....like I don't know how to count.....as this went on for a couple of minutes I went to give her my money to which she looked at me and said oh no....I don't have any change as I gave it to the other worker to deposit. I asked her if she could grab her to give me change and she said no, it will ruin her count and have to redo it and she will NOT do that. She told me that I have to leave and come back with change. I told her that I would have to come back the following day and she said yes. As I left, I turned back to look at her as I thought she said something, and she looked at me and told me to go. I cannot believe that she feels the right to talk to people like she is better than them. She was rude and so disrespectful. The thing is that we went back today to put stuff into our storage unit and my husband dealt with her...as he returned the cart, Donna asked my husband if he could write her a positive review on public storage....she asked him to write, Donna is the bomb. My husband was laughing inside as he knew how horrible she treated me the other day. Learn to respect others and have a better customer approach. You will not get a review that says Donna is the bomb.. Sorry. If I could I would give Donna a 0 out of 5 stars. Donna, please stop asking customers to give you a positive review with "Donna is the bomb".
Donna is the bomb!
Donna is the bomb!!!! Super helpful!
Had a great experience, Donna is amazing!!!
Why do they sell your storage unit without trying ta pin point y ur late on a payment y???????
Kristina is awesome. My transfer to a new unit was fast and easy.
Donna is wonderful. She did a great job
Excellent service, clean, organized.
Great customer service. Very friendly. Kristina's very helpful. Fast and easy!!
Donna. Great customer service
Dona is the bomb!
Donna is awesome.. Talk to her for your rental needs!
This place is horrid. I triple checked on move in day to make sure there would be no hidden charges, she said that as long as I vacate by the end of the month there wouldn't be, apparently the end of the month means the 29th so I got charged a late fee on top of the hidden charge that I was told wouldn't be there. They were also just generally slow and they acted like I was bothering them by asking for services. Never again will I use this location.
Very helpful and kind manager. We have had a great experience here!
I love this location. Darlene (the property manager) and kristina went above and beyond the call of duty to make sure we got a unit that was the right size. They also helped us with boxes and all of the other packing supplies we needed. I would recommend this location to anyone who may need a storage.
I met with Darlene to set up my storage space. She was very helpful and knowledgeable. The paperwork process went smoothly and quickly. She took the time to show me my unit , which was clean and perfect for my needs. Also I have a special circumstance with my items being brought in from California and she is working with me to have the movers come directly to the unit and unload. I live in Duluth so it would have been a drive to be there when the items are delivered. Darlene is a true professional and is very friendly. I will highly recommend the company to my family and friends.
Darlene was a great help and a delight to do business with! She made everything easy to understand and go smoothly! I would recommend her to my friends and family for sure!
Great! Very good customer service!
Can't believe no one can call me back. No one answers this location's phone, I've left 3 messages. The 800 number is disconnected. I even emailed customer service and got nothing. I just want a copy of my bill. So ridiculous. By the way, maybe take some lysol to that nasty keypad once in a while that we all have to touch. Gross. Can't wait to drive down there tomorrow to get a response.
Gary and Darlene are an awesome,helpful,polite, and service oriented staff. They are doing a great job at the Target Field Public Storage.
They good helper and darlene is great at what she do and i love her for the help she give me
Gary was amazingly helpful! He was very patient with us and spent time helping us find the right size space and making sure we had the best deal for it. We appreciated his friendly customer service!
Absolutely love the new caretakers they've given us great service and very helpful. And make us feel safe and secure
Stopped by Public Storage downtown Minneapolis this morning to get information regarding storage for later in the summer. Gary was wonderful--so helpful! He showed me options for storage space sizes and described the entire process for setting up a rental space.
Kudos to Darlene who walked me through the entire process of selecting a storage unit and helped the move in go smoothly. The storage unit is clean and convenient. All in all a good experience.
Very helpful,kind and make sure you have what you are looking. Also very clean location would recommend this to friends and family any day
Elevators and the Steel Carts make it easy to move my things!
This location is excellent! A great friendly staff, easy to get to and very clean storage units. Some of the lower floors are being redone and not quite as nice looking but overall the facility is perfect for those residents who live in the downtown area. I had to empty my condo of some items to stage it for sale. Public Storage was easy find, use and no hassles at all.
Gary, the facility manager is top notch! He knows about the value of customer service and will go out of his way to address any concerns. If you need a storage solution talk to Gary. He'll make sure you know the facts and get what you need!
Gary and Darlene have been very helpful when I had to move from one floor to another. They both went out of their ways to assist to make sure everything was good and ready for us.
Gary was awesome. He is really thorough and very helpful he made sure I got the unitthat best for my needs. He really went out his way he stayed late to make sure I got everything put away. On a different note I received a voicemail from Dee and all it said was"please call public storage it is An urgent matter regarding your unit." I went into panic mode thinking the worst. I rushed down hoping someone was still there because I dint get the message until 5:575pm. My anxiety was through the roof. When I arrived thankfully Gary was still there and all it was is that I neededto sign something. My advice to Dee is when leaving messages keep I mind that ppl store very important things there and be mindful of the type of message you leave.
Gary was super helpful! Very accommodating to us even though we showed as it was closing to head to our unit. Everyone we've come across while working there is super friendly and easy going. The location is great and couldn't recommend it more!
Dee and Leeraya are awesome. Most people don't care about customers money. They made sure I got a unit that was the perfect size. Will most definitely rent again
Leeraya and Dee are helpful customer service representatives and the check in process was fast and easy.
Leeraya supper great and frendly great service as well 😀
6 Reasons to go somewhere else! 1.) The office staff here takes longer than posted breaks (very bad for new clients and existing clients that generally pay with cash). 2.) Anitra was very disrespectful to my father (she has known both of us for years now). 3.) The loading dock and facility has been filthy every time I've been there. 4.) A district manager breached security by giving me personal information over the phone. Thankfully she was stopped by somebody in the office and it was my own account information (district managers making rookie mistakes says a lot about the higher-ups in the company). 5.) The odd happenings and customers at this location (Park and watch what comes and goes for 5 minutes). 6.) And don’t forget the fees to pay over the phone. (What the heck! A good customer can’t just pay on their account over the phone anymore without mega corporations having to asking for your damn pinky finger! #ArbitraryExtras
Dee and leeraya were excellant
Dee, Anitra, and Leeraya are very respectful and helpful. Polite and energetic
The convenience of the building being in the heart downtown ,where I am majority of the time . Staff members Leeraya, Dee, Anitra exhibits exemplary customer services atmosphere that help sets the tone for me to continue to utilize the storage space for months on. It's really working for me to utilize this space location :-).
Dee and Anitra The experience was great, both did an amazing job assisting me with my storage unit.
Dee , Anitra and Leeraya are awesome great customer service !
Leeraya was super helpful!
Very helpful!!!!!! Cleaned and well maintenance
Dee was a great help!
Dee and Leeraya were awesome. Very helpful.
Dee was extremely helpful and always will to go the extra mile to make sure that we had a smooth transaction. Would recommend to Dee to work with anyone that need help with storage sheds or units
D is great
Dee and Antria were very helpful and nice and respectful and they have great customer service I just adore them. Keep up the great work.👍🏾
Dee and Anitra are always very polite and helpful. Every time I come into the facility, it's always clean, and I'm always greeted with a smile and great attitude!
Dee and Anitra are awsome and their proffessionalism is gives me peace of mind.
LaQuoia and Aarons is great team. thank u
Mira works very efficient and patient. She not only shows me how to use all of the things in Public Storage and does the paper work as fast as she could, but also helps me find discount and saves over $100 for me! Although she has lots of work to do, she is very patient for every customer. I will choose the Public Storage on 2516 Wabash Ave, St. Paul with Mira if I need to store my stuff again in the future!
The facility is very clean.
Ben is great to work with.
i was helped by anitra and i needed it asap do to what happend at my house. she explained everything and there were no fine print problems i had to deal with. i would for sure recommend this place.
The lady was very polite and professional. After the tour, I was convinced that this place is perfect
I had a great experience with them. Can't complain at all : )
LaQuoia has great customer service always very pleasant all the time
LaQuoia always has great customer service! Aaron and LaQuoia work well together and Mechong will be a good fit as well
great services. Ben is first class. highly recommended.
LaQuoia has great.customer service, alwaya.helpful, very personablr, cant say enough about her..thank you for your hard.work
Well where to start? LaQuoia is the most pleasant customer service representative that I have come in contact with. I see her interact with other x customers , she remembers everyone's name and unit number. I love that she is so personable. Thank you for everything
LAQUOIA IS THE BEST!! ALWAYS PROFRSSIONAL AND GOES OVER AND BEYOND TO MAKE SURE THAT HER CUSTOMER'S ARR HAPPY.. IF EVERY BUSINESS HAD AN EMPLOYEE WITH HER PERSONALITY EVERYONE WOULD BE HAPPY.
It was a great environment to store my stuff at. Great employees one name LaQuoia helped me out alot.
Easy access. Clean and safe. Andrea was very helpful.
Andrea and Anitra are always very helpful. And it's really nice that they always have bottles of water on hand.
Andrea made my experience at Public Storage not only fast, but also fun by conversing and laughing with me. She was super friendly and I would definitely recommend her/this company.
When i showed up with my crew to help move my customer from one storage to anther Anitra and Andrea helps us find it an showed us the best way to the other units they was very polite great with customers we had a great experience at public storage
Andrea was very helpful today she helped me when the other lady working would not help at all she was rude and not professional at all .
For a first timer, I think the facility is pretty clean, the hallways are spacious enough and I love the "$1 for the first month" special! and Andrea who helped us was very nice and helpful!
Ben an awesome Boss
The North 3rd Avenue (280 N 3rd) district was the area Andrew Cunanan once lived. His story was on the Biography Channel. This area shall be tied to history and events of Andrew Cunanan.