Public Storage Self-Storage Units at 1144 7th Street S, Hopkins, MN

This is exactly what I needed. I thought I would had to postpone my trip due to limited time before I vacate my apartment . This was my first time renting a storage unit and I was concerned about whether the space would be enough to fit my one bedroom flat. The gentleman Jordan went above and beyond. He routinely calls to make sure I plan to move with my reservation, listened to my concerns, and scheduled a visit to show me different units size. He even gave me some great tips on how to maximize the space. I left the place feeling assured with all my questions answered. Truly great customer experience. Thanks a lot Jordan. Hope you see this.

Had some issues with moving out of large unit to smaller due to staffing but they made good on all.

Jordan was very easy to figure everything out with me.

The manager has no heart and will gleefully take and sell everything you have if you're not careful. NOTE: since it's not a living space rental law does not apply, he can just evict you and sell off your stuff I he wants to. What a racket, taking advantage of the poor.

Nice staff

Best customer service I have received any where Dan was so help full showed me a unit and showed me how to store my items as Well as let me know the things I would need in order to store my items correctly I would recommend over and over again as he went above and beyond

Dan was really helpful and the space is nice and clean

Great place. Did everything online. No issues. Good price.

Excellent experience with Lisa and John. Thanks for your efforts. Looking forward to doing more business in the future.

Lisa was very helpful

Friendly Manager clean units.

This Public storage is well maintained and I am always able to get an answer from their staff really quickly. I will only go to this public storage!!

My place was broken into and the cop said this is not the first time.

Sterling was AWESOME. Very helpful, knowledgeable and friendly! Helped me get the perfect spot!

Sterling accommodated my needs in timely manner and conducted his self in a professional manner throughout the process. Thank you so much for your efforts!

I went into this location to find me a place to store my items. When I showed up, I walked in and the place looked very nice and well-kept. I was greeted by the clerk there named Sterling. He was very nice and professional. I got to asking him about how much my monthly would be and we went over that, he also went over the $1 promotional deal, which I thought was a great idea. He said he could show me the property and we did, the property is very nice. After talking with Sterling, I decided that it was just a little out of my pay range and decided to continue to look around, but if it was in my price range I would definitely store my items there. The place is very nice and well-kept and the staff there are amazing.

Was looking for a storage unit and I came in looking to find some information on size, pricing, etc. Sharon was a great help with getting me all the info I needed. Will definitely be recommending.

I went twice today and the office is closed, talk to customer service and they don't know if they are going to be closed, put it and don't waste people's time

I went twice and the office is closed, talk to customer service and they don't know why 🤷, don't waste people's time and update the schedules

I had a 10am reservation set a week in advance. I drove 30 minutes to this location to find out that the office manager is not working. I was hung up on by the corporate customer service representative when I asked why they don’t provide a courtesy call. While waiting, I found several other units for a much better price at extra space storage who I’ve rented with before. Extra space storage was able to take a quick call and get me in within a half hour!! Public storage is a joke and needs to seriously work on customer service. Maybe it’s just this location but the corporate team also needs to improve.

Sharon had very good customer service very friendly and i will be recommending hopkins public storage to friends

Sharon was very helpful in what I needed. She helped me through the whole process . Great customer service.. fast service

Sharon was very informative about the sizes in storages. She was very pleasing to talk to. I recommended Public storage to any of my family members who are looking for storage units.

Sharon was very helpful and gave me all info I needed.

Sharon was very friendly and helpful

Ashley was wonderful to work with. She was very knowledgeable and answered all questions with a smile. I highly recommend!

overly priced

Aaliyah at the Hopkins facility gave excellent customer service. She is why your company will do well

The best part of Public Storage is the staff. Desiree was incredibly helpful when we changed lockers at the facility. We had been clients for over 7 years and downsized into a smaller unit last week. The transition was smooth and efficient. Thank you, Desiree for all your help. You are very conscientious with great customer service! Thank You!

Aaliyah was very helpful and understanding!

Aaliyah was very friendly and helpful would definitely recommend to come back!

I had an interesting circumstance with regard to setting up my storage and Aaliyah was incredibly patient informative and understanding. Thank you for everything!!

Great service! Eron was helpful in getting me checked in quickly once I had retrieved the documents I needed. Do note: they do NOT have a usable printer. If you need any documents (like insurance info) be sure to print it before you come.

Eron was awesome. He understood my problem with parking, and was able to switch my spot after 3 different manager over the last two years couldn’t. Fantastic!

Eron and Aaliyah were very understanding and helpful in meeting my storage needs - which was tremendously appreciated! They demonstrated excellent customer service!

Aaliyah was extremely helpful and gave me 5 star customer service. Thank You Aaliyah!

Erin was a great help with my storage unit had a little problem he came right out and help me problem should be solved thanks to eron

Came to the office today with my husband Joe ready to move out after 3 years of business with public storage. We meet Eron who turns out to be an amazing manager who possesses top-notch customer service skills. Needless to say, we are very happy we chose to renew our lease.

Mom had me make a review the man at this location name was eron he was very helpful with my first move didn’t no what I was gonna do thank you so much

A great first impression. Answered all of our questions and provided a friendly professional experience.

From day the staff have been amazing and more than accommodating. My move out was easy and the area was nice. Aaliyah and Eron were awesome to work with and kept me laughing. Amazing customer service

As a long-time customer, I appreciate the professional and proactive help from Eron and Aaliyah recently. Thank you!

Eron was wonderful and a great guy to.deal with right on time thanks

I rented a storage unit today from Public Storage. Received excellent service from Eron. The entire experience was professional and way beyond my expectations!!

Aaliyah was very kind and helpful! Super easy to talk to and relatable.

Ashley & Aaliyah was extremely helpful & also gave me the best available rate for parking my food truck. They treated me like family i won’t go anywhere else!!

Sam is Amazing!!! Awesome Experience!!!!

The clerk was super helpful today. She got me in and out at an affordable rate at a pretty quick and easy procedure

Sam was professional, friendly, and knowledgable. She made the process of leasing a storage space quick and painless. Thanks, Sam!

Aaliyah has outstanding customer service!!

My appointment was for 4PM. I was met at the door on time by a pleasant, helpful employee who was decked out in a mask as required for both of our protection. I told her I was hearing impaired and dealt with it by reading lips. Given the mask made this impossible, Aaliyah had to repeat herself often until I understood what was required of me.. Throughout the sign in process she took her time and maintained her composure while explaining the choices i had to make. Your firm is lucky to have Aaliyah as an initial intake person representing your firm.

Ashanti Rocks thank you

Excellent customer service, clean property, wonderful staff!

Great service and great pricing made this location an easy decision! They had no problems with showing me multiple units and made the rental process very smooth.

Michaela and Ashaunti were so helpful. Fast and easy paperwork. Great experience.

Michaela was terrific help and proactive in helping me set up the space! Process was simple and straightforward. Thanks.

Moisture was a problem but it was VERY wet month. The staff did there jobs well.

Lovely location, one employee in particular was very nice and understanding Ashuanti. She talked through the process of getting acquitted about storage and was very patient!

Did a moving job here a couple of times

Had a great experience with this place. Ashaunti and sam helped me out a lot. Come here if you want great service.

Enjoyed storing here. Sam and ashaunti are great. Thank you ladies

Great location. Sam was great and very helpful! Will recommend friends and family for any storage need.

Want some good customer service ? Head here to talk to Ashaunti

Currently store at Uhaul. I've been there for years but they arent in my budget anymore. Came in and saw Sam, she was great in helping me get information. Canceling my unit there at the end of the month, will be coming here to store

Ashaunti and Sam were great! I’d underestimated the amount of space I needed and they made it easy and stress free to help me work thru the options and find a solution. Great service!

Ashainti was very nice and helpful

I went in today to look into getting a spot to rent in a few weeks and ashaunti was fantastic! She answered every one of my questions and walked me through the whole process. If you want great customer service, this is the place to be. I look forward to coming back to rent.

Good people, nice place to store BUT...get EVERYTHING in writing! I hate surprises!

Staff was always super friendly and helpful. I'd never had to store anything before, so it was nice to have friendly people to help walk me through the process.

Sam was amazing! Great customer service! 😊

Came in today and bought some stuff. Sam was a big help

Ashaunti Hopkins

I just got done renting a unit here. Ashanti took me through everything and answered all of my questions. Very kind and friendly 😊

Andi was pretty great

Andi at Public Storage was great to work with. very professional and friendly, and even helped back my boat trailer into the spot. Definitely a 10/10 experience

The lady at the desk was very nice, very helpful as well.

And I was a pleasure to work with. Great service.

Best service thank you!

Excellent service always from Andi

Very helpful and thorough! Andi was great!

Very quick and helpful checkin. Andi was very friendly and helpful.

Easy and informative. Unit leased was clean. Andi was informative. Signed up and reserved unit on line.

Thank you Jaclyn for the excellent service

Jackie made my storage unit rental a breeze. She was great explaining all the details and answering my questions, and getting me all set up with my unit. I look forward to any future interactions I may have with her.

Jacyln was awesome! Answered all my question very pleasant to work with

Staff is great and place is safe but if you keep stuff there they'll jack up your rate quite a bit.

Excellent customer service, friendly, and extremely helpful!!! Tee was great at her job, definitely knows what she’s doing!! 10/10!

Mage does an amazing job could not ask for more help

Tee gave me good service!

Jaclyn was amazing, and helpful. She provided everything needed, and we were able to get a storage unit that fit exactly what we needed. We have never gotten a storage locker so quickly and with such excellent service. Thank you, Jaclyn!

Zoe was very nice and took care of my storage needs. Great personality, very professional.

Excellent customer service

Sara is terrific! Very attentive customer service.

Super helpful and understanding

Sara at Hopkins is Magnificent!!!! Very, Very helpful and knowledgeable. Great Asset to Public Storage!

Sara was awesome! Thanks for the laughs

Awesome service I would recommend

Very friendly, helpful staff. Eased some of my worries about moving day! Thank you!

Horrible service

Sara was very helpful and patience in getting me sign in and getting the account set up. And assisted me to make sure the code worked for me.

Sara Has Great Customer Service & Is Awesome!

Sara was awesome very nice easy to deal with I will definitely use them agian for any future storage needs

Sarah helped me today and I have to leave a 5-Star review before I even put a thing in the storage unit. Incredibly easy sign up and she was/is very friendly. I have an extremely stressful move out and this experience with a storage unit facility couldn’t have been smoother.

Zoe showed me a space that will work perfectly for me. Thanks.

Outstanding service! Very easy move in process and really friendly management!

While moving my stuff today, our uhaul got stuck in the snow. Not having anything to get it out from there, we asked Sara who was working there to help. She not only provided us the means to get our uhaul out from there but also stayed and helped! I don't think we would have been able to move at all without her help! YOU ROCK SARA!! The storage itself was neat and secure so couldn't ask for more.

The moving process was very smooth and Sara who was working there was very helpful with everything and handled everything very well. Lockers were neat.

Thank you Sara for the amazing service today!! I really appreciate it.

Sara was awesome!

Sarah made my experience easy and painless! Recommend for sure 😊

Sara was awesome at the Hopkins location on 7th ave. She gave me alot of helpful advice and braced the cold to show me a unit. Thanks Sara!

Excellent service Sarah helped out !

Can I store a car here?

Sara was awesome! Great and personable...

I reserved on line and went over a couple of hours later. Sarah was very helpful.

Sara is courteous and helpful. Got a really good deal here and everything seems really easy. The process was simple.

the worst customer service ever. the person working there today I think her name was Sheila she told me she had another appointment before me I sat in the parking lot for 30 minutes and she just came around the corner from the gas station so I don't think she had an appointment. Finally got to talk to her and was going through the paper work I was ready to sign for a storage unit and then she told me I had to buy insurance on the storage unit which I declined but she told me I had to if i wanted to store my stuff here. she started to get very short with me and she started rasing her voice with me. so then I told her I will no longer store my property here. so she said fine give me back the keys. public storage doesn't want business. all the reviews on Shelia if she is the manager are true do not take your business here. now i have to find another place to store my stuff. thanks a lot public storage for wasting my time. I got a call from the manager they apologized for my bad experience. that person no longer works there so now maybe they will have a better reputation. they where going to make it right but I was able to get a storage unit at my apartment. I will consider them in the future.

Fast to set up and begin using. I just felt like buying the mandatory insurance was a surprise and I was given one choice and no ability to proceed unless I used what they had available. This price and requirement should be disclosed in the pricing prior to showing up and signing the rental agreement.

SARA Was awesome 😅😅😅😁 Great Customer Service.

How big of a truck can fit in the enclosed driveway

SHEILA!!! I can’t even begin to explain how much it meant to me and my children how much she has gone above and beyond to help my family during our crisis.. she is such an amazing lady with a huge genuine heart... we are so grateful to have chosen this particular storage to place our belongings otherwise we would not have ever gotten to meet such a wonderful lady! Not to mention Taylor district manager I'd like to thank you as well for your phone call today I went into tears of joy.. such an amazing team those 2 many many blessings thank you💖💖🥇

Laronda and sara did great job

I just wanted to say, my experience dealing with Sheela, is always FIRST CLASS!!! She really knows her stuff and runs this like it was her own business. Another words she cares. I should know as a company owner this is important. Finally I would like to say, I would love to have 10 Sheela's work for me. Public storage has a Keeper..

Stopped in the Hopkins location to get some moving supplies. I also used to rent at this location and Sheela has always been very nice and informative.

I went to this Public Storage at around 1pm on a Saturday when I was taking the weekend to move residences. When I arrived at the unit, I was able to get through the gate, but then the door to have access to the until was locked. I went to the office and no one was there. I ended up having to bring all of my things to my parents' home and unload everything there because I had to be out of my old place of residence by the end of the weekend. This was on a day that was -25 degrees outside with the windchill. When I called a couple of hours later the lady said that the door was locked because she was not on site due to taking a lunch break. She did not apologize, but rather said "Usually we leave a sign on the door." I drove all the way from Brooklyn Park to Hopkins for nothing and then had to leave all of my things in Eden Prairie where I will now have to reload everything into my car and take multiple trips to the storage space to drop everything off there. Also, when I went to Public Storage the week before to get my unit set up, the lady tried to convince me to get a larger unit. The one I have is already way bigger than what I need. Update since the review above: I went into my strage space last weekend and someone had slid condoms under the door and into my unit. I kicked them out of the unit and told a worker about it. She apologized and was nice about it. Then, when I went there the next day to remove more items, the condoms were still outside of my storage space door. I will be closing my account tomorrow. This place has the worst costumer service.

I went in to pay my sister's storage bill today. I was impressed at how friendly, professional, and knowledgeable your staff member Tina was! Paying the bill went smoothly. I also said I was moving in 3 months and she told me all about storage options and was very detailed. That really helps me out to know where and how much a good storage unit is and that the staff is friendly. I definitely plan on renting a unit at this location before I move.

Sheela great customer service

Sheela, the manager, was extremely helpful and knowledgable. Very clean complex. Highly recommend.

Outrageous behavior exhibited by staff. Employee there advises a customer that lost their key to the storage locker to call a Locksmith to unlock it. Employee provides the customer with a name and phone number of a Locksmith and claims this Locksmith is able to make new keys for the lock. Locksmith shows up, starts unlocking the storage locker and the customer asks how many keys will be made. Locksmith explains that he does not make keys for storage lockers and simply unlocks the lock and that it can be replaced. Customer blows up in anger. Employee then claims she thought that drilling the lock out and replacing the lock was the same thing as making a key. When the Locksmith attempts to explain the difference, she argues. The Locksmith finally asks the employee to not give out his number any more since she is making promises that the Locksmith is not able to follow through on. Employee then argues and claims she never told anyone any information, after she had already explained that she did provide that information out of confusion and assumptions that two different services were one in the same. Locksmith asks for her to discard his information and not give out his number anymore coupled with wrong information. She argues and starts getting belligerent. Customer and Locksmith ask for employee's Manager's name and number. Employee refuses to provide the information and starts acting a fool. She explains that she already told us all that she never gave out wrong information and if we do not listen to her, we can all leave. I then call the headquarters in California. They said they could not help me if I'm not able to provide a zip code for the Hopkins location. I explained that I have the address, but not the zip code as I live in a different city. She said, "Well, if you drove there, you should know the zip code!" As I explained I'd happily look it up for her on the internet, she hung up. I call back, someone else answered and claimed they do not need the zip code to handle the complaint. The 2nd customer service rep was able to provide me with the name and number of the district manager for Hopkins, MN. I called them, and then called the number their voicemail referred me to call and left a message. I sure hope they call back with a better demeanor than the employee and first CSR on the phone had.

I came in on a friday Sheelas property had the correct size unit and they were running a holiday special so i saved money for the month. She was direct and efficient with showing me how to get in and how to use my web account.

Sheela is the best.Shes out going,shes well groomed and pretty,She lets you know things ahead of time which I highly appreciate.And the quality service that she provides is very professional!.I could honestly say sheela is one of the best customer service reps ever!.hands down.

People very friendly and helpful. I love how clean the unit was. Nice property!

Price went up just a couple months after renting how often is this going to happen

Public Storage is a great place, And Dria is really nice and helpful!

I've been renting with this storage facility for a few months now and everything is with wonderful. Best service since I've been here.

Came in for some box's and Sheela helped me out. She knows what she's talking about. I also asked about storage space since I will probably need it in November. I will be back to the property to rent with her. Property is nice and clean and also Sheela is very knowledgeable and professional

I have been renting here for 4 years now and Sheela has been the best. She has gone out of her way to accommodate to me since I live in a senior home and I'm not mobile. Very professional and kind.

Water on floor

Lovely staff

Miss Donna is the truth. She is very sweet and kind and finds you the very best for what you need.

Sheela is an awesome property manager. She answered all my questions and made my move in uber easy :)

Melissa was quick and friendly.

Melissa was very helpful over the phone and in person.

Sheela is a great customer services person, she made me come back again. I will recommend this unit to anyone

Great experience with Sheela - quick, efficient and was in and out with storage unit reserved in 15 minutes! We discussed my needs, she recommended a unit and we were done! It was awesome to work with Sheela, looking forward to using Hopkins Public Storage because of her!

Sheila was very nice and informative. The unit was very clean and in good condition upon arrival. The whole experience was great!

Worked hard to help get what I needed. Very pleasant.

Not the fanciest place but definitely secure and some of the best customer care I've encountered. I rented a unit to house my Audi A4 while I traveled and it was just as I left it. Easy to close out the unit as well.

Sheila was amazing fast and to the point I will be using you guys in the future thank you

Great customer service!!!

Great customer service, very informed with pricing and units, SUPER CLEAN ! no matter who you talk too everyone is very lovely.

Sheela was very professional and kind. She helped us get the right size unit.

Came in spoke with Sheela very good customer service very nice woman!

I received great customer service from Helen and Donna!! Thanks ladies :))

Janice was supper helpful and patient as I asked questions. I am thoroughly pleased with her and the storage unit.

Great customer service, she was very helpful and fast. Thank you very much.

Janice was very helpful and made our experience fun.

The property manager gave me great service!

Management gave me a great job

Great customer service and a friendly environment.

good service！

Customer service always has a smile for you especially Donna!

I got great service from this company I appreciate public storage

Sheela was actually pretty rude, states that they require for me to have their insurance to rent there. I am reporting to bbb.

I arrived at the facility 20 min before closing and no one was around but there was a grey vehicle there so i waited to see if they would make an appearance. 2 minutes before closing time but no one showed. As i peered into the window hoping to find someone i noticed someones monthly payment check sitting on the desk about a foot from the window. Could have easily had all their banking info in a matter of seconds. Facility looked clean though. Hopefully this isn't a common practice but i think ill keep my banking info to myself on this one.

pretty friendly easy set up

Please READ BEFORE RENTING. Note that MN law forbids PS from requiring duplicate insurance (iirc maybe at all idk). If you have homeowner's you most likely already have coverage. Several Nat'l class actions on the global PS Corp bc they keep over 80% of that "independent" insurance they offer. Not to fault of staff that they are required to lie to you and say you that most purchase it and that it is independent... Also a lie. So just insist that you already have the coverage and they will say okay! Please tell others if they are renting. Also they require you buy a PS Chateau lock which I was told you cannot reuse. Otherwise it is clean and well managed.

It was great to get help from sheela she amazing employee😁😁😁

Give great customer service here

Management gave me good service!

Recently came in for storage unit, and I received such great customer service experience from Sheela. Sheela was professional and very knowledgeable. I would definitely recommend this place again.

The property managers where awesome an had great customer service

This is my second time renting Hopkins Public Storage reason I came back is I love the service and the warm welcome. That sheela give me. Your the best thanks sheela.

I spoke with Sheela about outdoor parking for my boat this summer. She was very nice and informative.

Great customer service and would come back if anybody would ask me and we tell them this is a place to store their items

Stopped in the office asking about storage. Sheela was very helpful. I will be storing at this location in Feb.

Awesome fast friendly service. Sheela, was amazing she was very flexible and patient even with my kids wanting to leave. She made this experience of renting a storage a piece of cake.

Property management is very helpful extra nice and a joy to work with

I rented from Sheela for about 6 months. It was a very efficient experience, she did a great job explaining the options clearly and doing all the paperwork. Also when I checked out at the end today, she was very professional and organized. The units were clean, access was always in order through the automatic gates. I would recommend working with Sheela at Public Storage to anyone.

I think public storage is the bomb!!!

Sheela was very helpful today. She got me in right away even 5 minutes before my appointment. I understood everything I needed to know. The price is great! I'd recommend this facility.

Sheela was very friendly and efficient in describing services offered. Easy sign up process is appreciated. One suggestion to prominently display requirement for insurance on website.

This is my third time going back to use Public Storage in Hopkins over the past 5 years. I have always received 5 star service. This time in particular I explained a health issue and the Manager on duty, Teresa went out of her way to locate a unit that would assist me accordingly. Again, Five stars*****.

Teresa helped me find the perfect sized space.

Sheela is great, she answered all my questions about storage.

Warm and friendly! Helped me when I came right as they opened! Had great customer service! Knowledgable and helpful!

Conveniently located in Hopkins. This location is well managed with very personable, polite, and knowledgeable staff. Sheela was amazing in walking me though the facility and explaining all the different options available to me. I would highly recommend Public Storage.

Janice was a huge help getting me set-up with a place to store my boat, and the prices were great for the area. Good location, friendly staff, and a great price, not much more you could ask for!

Sheela is very respectable to her customers. She also very helpful when it comes to question.

Excelent Sheela was very helpful

That was quick and easy. Janice was super helpful and friendly. She made this painless. The facility was also very well maintained.

We went to Public Storage and the woman behind the desk was AMAZING! She has such beautiful skin, wonderful demeanor and was so helpful! Lovely woman! She works hard! We thank her for her help!

Sheela is an amazing resource. She takes pride in what she does. When I came in for a tour of the unit she was extremely friendly and personable. She explained everything about the contract in an easy to follow way. She was also really flexible with me when I wanted to schedule my appointment. The the next day when I came in to move my things she took special care to help ensure my move was smooth and easy. Sheela is has a heart for people and truly cares about your experience. It is refreshing to see someone enjoy their job as much as Sheela does. It makes it fun to stop by and visit. You are definitely in good hands going here.

Great experience, Alexander was very helpful

I stored here once before and this is second time I've stored at this facility, sheela was extremely friendly but most of all very professional. She knew that I knew how the process went but didn't slack on her job just because I knew the process already. Sheela did great, not only once but 2 times now with me, I will always come back to this facility for my storage needs and I recommend it to all others who need a place to store their belongings as well!

Clean, easy. Alexander was very helpful during exit.

Sheela was a great help with what I was looking for in a storage facility

I stopped in to buy some things for my move, sheela was at the desk and helped me with everything. Good experience great service.

Stopped in over the holidays and had one of best experiences possible. Donna helped us contact a district manager after breaking a key and helped us get the lock cut. Thanks so much to the staff here!

Customer service was outstanding. Sheela was so much help and went above and beyond. I would recommend using this location to anyone.

Very friendly, walked me through the process answered all my questions. Very clean and organized. I will recommend to other's.

I've been storing at this location for a long time and Sheela has always been so awesome with helping me with everything I've ever needed or questions that needed to be answered. She always goes out of her way to help too.. keep it up!!

I was looking for boxes and other packing materials and was very impressed by the customer service. Sheela was very kind and answered any questions I had. When another customer came in she was very polite by excusing herself to go help them. I had a lot of question also about getting a storage unit and she was never pushy nor irritated with my different questions. Very honest and polite. I would recommend this location to my family and friends.

Alexander was very helpful i am glad he was here to help me out great job dude!!!

Thanks Alexander

Crystal was very friendly, knowledgeable, and helpful. Our experience was very favorable. Good job, Crystal. It was nice doing business with you.

Property manager provides outstanding service every time I need help!

Sheela was wonderful! Found us the best deal and walked us through everything with a smile.

Sheela has always had great customer service. Anything we need help with she's always been there we've been storing for 2 years now and I have recommended this facility to family and friends.

Wow! Sheela's Amazing! Best choice I've made is going with public storage in Hopkins!!!

excellent customer service from Sheela! it's been great storing with her at public storage!

Awesome service. Explained everything very well.

I called to make a reservation and was told they would hold the unit for a specified price for 7 days. I came in today, 5 days later, only to find out the reservation had been cancelled by the district manager because the price I was quoted was lower than their pricing for the season and there is nothing they could do about it. I will go elsewhere if they can't keep their word.

Sheela was very helpful. First time storage user.

Update. Not the same now that Donna is gone Donna and the entire crew are great. They are very customer oriented. I have been a customer for some time and have never had a bad experience. Quite the opposite, they will go out of there way to be helpful. Thanks!

Kiaya was extremely helpful, extremely nice, extremely knowledgeable and I will definitely recommend anybody to go to the storage facility for service!

Sheela truly has a sincere personality and also made my experience pressure less. I'm under enough pressure lol so it was a blessing to meet her!!!! Truly, weston sr

Customer service was great! I did not like the surprise of having to purchase a lock, no choice in the matter. I understand, though. Like the, dollar for first month promo.

I stopped in to inquire about storage because my family will be making a temporary move in June and I wanted to get all the information I can get and Sheela was very informative and answered all he questions I had.

I was only in there for some moving supplies, but Sheela was very helpful and had great customer service.

I have been working with Donna, who is in the office of the facility, to arrange a move for my storage goods. As I live out of state, this has been a little complicated. Donna, however, has been so extremely helpful that everything is going smoothly. I have been using the storage unit for the past three years. Whenever I've checked, I've been pleased that everything is fine. Yes, I give this the highest rating and thank you for having such great staff.

Sheela was awesome! I reserved a 10×7.5 when i got there she told me i could get a bigger unit for just a dollar more! She was very helpful and kind. Awesome customer service!

She was the best person I've ever dealt with. Kiaya was very wonderful

I came to buy boxes and was helped by Donna. She was extremely helpful and coutreous.

Donna is extremely nice and does an awesome job

its a chilly day and I came to get a unit and spoke to Sheela she was very pleasant, friendly and speedy.

It was very easy and sheela did a great job!

Very friendly and informative. Went over size multiple options, told me what to expect when packing up my apartment and patiently waited while i took a few minutes to gaze at the unit as I pictured how everything would fit...

Quick and awesome service from sheela today.

I had a pleasent experience atbthis location and would recommend public storage to anyone. Thank you so much😀😀😀

Sheela is very nice and patient. Very good customer service proud customer

I rented one of the air controlled units. It was clean and easy to get to. The staff is great and Donna made it easy. Very happy with Public Storage.

I rented a 30-foot unit in Chanhassen, MN for about 9 months. Excellent facility - clean, air conditioned and secure. Donna in the office was very good to work with - explained everything, answered all my questions. Very professional. Overall, a good experience. Thanks! Mark Ruhland

I stopped in to get information for my mother about the different units and was helped by Mary. She was incredibly knowledgeable and helpful in providing information on several different units and payment options.

When I checked in, in 2012, the clerk was very helpful showing me my different options. I have found the people at Public Storage very helpful, and respectful. We are still leasing our space there and I have found the area very clean and well lite.

Sheila has gone above and beyond to make our Public Storage experience pleasant and easy!

Definitely enjoyed my move in experience at this public storage. Shelia was very helpful and answered all of my questions I had. Great option when you only need 3 weeks or so of storage since it only amounts to ~$50 once its all said and done.

Best person property manager that I have ever delt or talk to in mylife

Hi Marissa was very nice to us she help us understand how everything she told me all tue steps thanks alot its very nice talking to those people that helps like that.

Sheela was curdious and eager to answer all of our questions and concerns. She greated us with a smile and was verry helpful

I would like to take the time to give Donna a 5 star rating. She was so helpful to me in a time of stress. She was wonderful. So I am finally getting to writing a review about her and the customer services that she provided to me when I was in the middle of my move. She was fantastic and made my experience a pleasant one. I really appreciated that. So thank you Donna!!!!!!! Barbara

I have never used a storage facility before and have been nervous to do so. However, after meeting with Sheela, I felt a lot better about it. She was very personable and knowledgeable.

Donna has been asking (repeatedly) for me to write a review. I didn't write one when she was so pleasant about getting my storage set up so easily in 2007. I didn't write one when she helped me coordinate removing the lock when I lost my key. I didn't write one when she helped me update my contact and access authorization list from San Diego. I didn't write one when she helped my sister to vacate the storage unit. I didn't write one when she told me she would contact the owner about refunding the unused time of my last month. Donna has always remembered who I was when we spoke and has always gone out of her way to be as helpful as possible. Yesterday, she went out of her way to call me to tell me about the final rent with good news. Donna, you are the simply the best. Thank you!

Donna was great in helping me figure out how to make a payment online. I am computer illiterate to a point and she was very patient and knowledgeable in helping me .

fast, easy, courteous, informative, and reasonably priced,, Thank you Donna

From my first visit, the customer experience at Hopkins Public Storage was different. Donna, the Public Storage onsite employee, made me feel welcomed like I was family. Donna has treated me with kindness and respect. She is knowledgeable and efficient. Employees like Donna, who not only do their job well, but also seem to genuinely like their job are rare indeed. I have recommended this property to my friends!

I've worked with Donna for two years now and she is very helpful and always make sure that you do things in a timely matter. And also is very imformative about changes to suite your needs.she is a very good employee.I'm wrighting this review saying thanks keep up the good work

Very friendly and helpful staff. Nice, clean facilities.

Donna and the rest of the folks at the Hopkins Public Storage are great to work with, and always helpful. It is a nice, clean facility, with easy access and no problems during my rental period.

Donna is a wonderful asset to Public Storage Units. She is full of zip, articulate, and very professional. She is efficient, showed me the space, answered questions, and smiled!!!! I just don't see that cheerful behavior much anywhere these days. I would do business again and again with Donna. Fabulous to deal with.

Donna and Bill were both exceptional in providing excellent customer service. I wish other businesses had customer service as helpful, professional, informative as they were. I have dealt with Donna on several occasions and she has always been top notch. She is one of the reasons I keep my business at this specific location.

Donna was very knowledgeable and helpful when I signed up for my space. She made the experience a pleasant one. I will refer my friends to her for their storage needs if they arise... Thanks Donna!!!!

I feel very fortunate that every time I needed help, Donna was on site. She is extremely knowledgeable about the property and is always ready with a solution to every question I had. Combine that with a ready smile and a strong customer service attitude and it is a big part of the reason why I highly recommend this Public Storage facility.

Hey, Donna is a "Doll" she is very helpful,friendly and patient and also knows her stuff!! She will give you every option there is for you.She never sound like a sales woman trying to sell you a pitch.I love working with her and will definently return to that location if I need a unit in the future. And I cant forget about the district manager Daniel, he's wonderful and understanding and I will never forget the help he gave me.

Donna does a great job! Facility has always been clean, accessible and secure!

Donna at Public Storage is so nice and makes everyone feel welcomed when they come in the store. She even offered to carry out the boxes I purchased one time when I stopped in. I would recommend this location to anyone who wants a great storage experience!

This is a terrific Storage location! Donna is terrific and very efficient at taking care of all of us who use this location. My company has used storage here for over 15 years and we will always be back! Many thanks to Donna for her terrific work in taking care of us! Steve J

I have a good experience with Mrs. Donna. She is an excellent communicator that explains everything clearly in order to understand the terms and conditions of the service. She always recommend you the best option available for your convenience based on your necessity.

Donna was very helpful and renting a space was very easy. I would recommend this place.

Donna was very friendly and resourceful. I had to move my items from a storage in St. Paul to Hopkins and she patiently waited on me and helped me become familiar with the operational aspects of the facility. She is very attentive to the customer.

Donna is an excellent communicator. She always provides clear, accurate and thorough information every time I need questions answered regarding my storage unit. Since the day I began renting my unit, she has been consitently pleasant, kind and eager to offer the best service she can. I've had nothing short of the best experience with Public Storage because of Donna's willingness to give the customers she deals with A-1 service. GO DONNA. Wish there were more people providing service the way you do!

WELL THE FIRST TIME I HAD MET DONNA, WAS WHEN MY SISTER NEED A STORAGE SPACE. SHE WAS SO WARM, FRIENDLY AND VERY VERY HELPFUL. SHE IS THE REASON WHY I CAME TO PUBLIC STORAGE WHEN I NEEDED A STORAGE SPACE. AGAIN SHE HAD THE AWARD WINNING ATTITUDE SHE WAS WARM FRIENDLY AND VERY VERY HELPFUL. THIS IS ALSO HOW I MET ANTHONY AND HE WAS AS WELL VERY FRIENDLY WARM A VERY VERY HELPFUL. THEY GIVE YOU THE FEELING THAT YOUR AT HOME AND THAT YOUR PERSONAL BELONGINGS ARE SAFE. I REALLY ENJOY DONNA AND ANTHONY AND RECOMMEND EVERYONE TO GO TO HOPKINS PUBLIC STORAGE.

Donna at public storage is Great Great Great!!! I wanted to thank her for always being helpful to me and there when needed ...like when I forget my unit number or pass code or even the key to my lock. YEah I know I need to get organized!!! But I'm working on that...lol Thanks again

Absolutely the best storage facility ive ever used! The place is super clean and Donna the manager is the best! She always greets me with a smile and always wants to know if there is anything she can do for me! Great customer service! I would whole heartedly recommend this particular location to anyone!

Donna is always thinking of how to help her clients make the right decision, for there best interest. That is while having fun doing it, always with a smile and laughter which is pretty unique today. The first time I was there she was helping a young couple figure out how to pay there bill , they didn't have much on the ball. She got them taken care in a nice friendly way. Nice Person Donna is.

Donna was so helpful making sure I got the right size storage, making sure I understood how to make my payments and answering all my questions. She was very polite and helpful, if I ever needed a storage again, I would love to go back to her.

Donna was most helpful and knowledgeable. All the paperwork (and there was a lot) was carefully explained. We toured the facility and it met my needs. I am a returning past customer. It is a convenient location.. I have always received courteous prompt service. Public Storage is number 1'

Donna is the best! Great service!

The property is clean and safe. When you're treated with courtesy and efficiency, it makes for a pleasant experience. When the treatment is consistent, you believe there are ethics and personal integrity involved. Thank you to the owner and to Donna for being consistently cheerful, trustworthy and efficient! When it comes to storage needs you have my vote!!

Donna was very informative and helpful. She is extremely friendly and a joy to work with. If you are in need of storage, go see Donna!

I have used this Public Storage locations at least twice. I must say that I have been quite satisfied with the customer service mostly because of Donna. She is always friendly & accommodating to your needs. I will rent from this location again if Donna is still an employee!!

Donna is an example of what customer service should be. She makes renting storage space an extremely pleasant experience.

Donna the manager has been very helpful, we needed to move out of a larger unit into a smaller one. She was there helping us every step of they way, we are pleased with the location, but mostly are pleased with the helpful staff.

I just signed up for auto pay on our business account. Donna talked me through the process since there were several previous passwords and user IDs. What could have taken a long time to figure out on my own took just a minute with her on the phone!

The price and location were right, and Donna was great!

We have no complaints about this facility. It is clean and well maintained. The prices are fair and Donna is a great manager. She is friendly, professional, and provides overall great service.

Donna has been a great help to me. Her knowledge of her profession and her dedication in helping you to make a good choice by giving you much information of what is available and what will work out the best for your needs. She has a great personality and is fun talking to about my needs, cost saving, size of storage unit. She made me feel comfortable in my moving transaction as I had so much pressure, stress in my moving from a townhouse to a single level Senior apartment. Her ability to work with many types of people, shows she has experiences in people pleasing. She even made a call to me after all my moves were done to see if everything worked out the way I wanted it. Offering me help anytime If needed. Thank you Donna for your friendly and helpful ways of making my moving experience a smooth and successful one,

I'm here in the office about to vacate my unit and I have to say that my experience here has been great. Donna has been very helpful and friendly. I would recommend this storage facility.

Convenient location, great service, friendly management! Donna is wonderful! It was so easy to reserve a unit online and sign my lease online also which saved a bunch of time. I would recommend this storage location to any friend or family member.

She very heplful and friendly thanks for her help

Donna has been very helpful and is an asset to Public Storage

Very Happy with the facility and service. Thanks Donna!

I've kept my stuff at Public Storage for more than a year. Donna is the person at PS who has always helped me. She's a great representative for her company -- she's kind, friendly, helpful, alert to what's going on all around the property, and she and the staff keep the property neat and clean. I recommend Public Storage highly.