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Address

1144 7th Street S
Hopkins, MN 55343
  • Rent and pay for your space online – today.

  • Move in during gate access hours.

Phone

952-232-6785

952-232-6785

800-688-8057

800-688-8057

Move-In & Access Hours

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Climate Control Storage
  • Boat Storage
  • Car Storage
  • RV Storage
  • Small, Medium & Large Storage Units
  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site

Phone

952-232-6785

952-232-6785

800-688-8057

800-688-8057

Move-In & Access Hours

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Climate Control Storage
  • Boat Storage
  • Car Storage
  • RV Storage
  • Small, Medium & Large Storage Units
  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site
Close Location Details View Location Details
Reserve TodayMonth-to-Month Rent, No obligations
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    5'x5'
    Online only price
    $ 27/mo
    Online only price
    50% off first month rent
    Small 5'x5'
    • Inside unit
    • 1st Floor
    $ 27/mo $33
    Online only price
    50% off first month rent

    No Obligation

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    5'x5'
    Online only price
    $ 29/mo
    Online only price
    50% off first month rent
    Small 5'x5'
    • Outside unit
    • Drive-up access
    $ 29/mo $36
    Online only price
    50% off first month rent

    No Obligation

  • Public Storage App Promo
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    5'x7.5'
    Online only price
    $ 29/mo
    Online only price
    50% off first month rent
    Small 5'x7.5'
    • Inside unit
    • 1st Floor
    $ 29/mo $36
    Online only price
    50% off first month rent

    No Obligation

  • Save Impression

    5'x10'
    Online only price
    $ 34/mo
    Online only price
    Small 5'x10'
    • Inside unit
    • 1st Floor
    $ 34/mo $43
    Online only price
    1 unit left!
    Limited availability

    No Obligation

  • Save Impression

    5'x10'
    Online only price
    $ 36/mo
    Online only price
    50% off first month rent
    Small 5'x10'
    • Outside unit
    • Drive-up access
    $ 36/mo $45
    Online only price
    50% off first month rent

    No Obligation

  • Save Impression

    10'x10'
    Online only price
    $ 87/mo
    Online only price
    $1 first month rent
    Medium 10'x10'
    • Outside unit
    • Drive-up access
    $ 87/mo $108
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    9'x20'
    Online only price
    $ 94/mo
    Online only price
    50% off first month rent
    Parking 9'x20'
    • Uncovered parking
    $ 94/mo $118
    Online only price
    50% off first month rent

    No Obligation

    Vehicle Parking Only But we've got storage unit for everything else!
  • Save Impression

    10'x15'
    Online only price
    $ 115/mo
    Online only price
    Large 10'x15'
    • Outside unit
    • Drive-up access
    $ 115/mo $143
    Online only price
    2 units left!
    Limited availability

    No Obligation

  • Save Impression

    10'x20'
    Online only price
    $ 130/mo
    Online only price
    $1 first month rent
    Large 10'x20'
    • Outside unit
    • Drive-up access
    $ 130/mo $163
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    10'x24'
    Online only price
    $ 177/mo
    Online only price
    2nd Month Free
    Large 10'x24'
    • Outside unit
    • Drive-up access
    $ 177/mo $221
    Online only price
    2nd Month Free

    No Obligation

Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.

Hopkins Storage Units Near Highway 169

Storage units in Hopkins are available near Highway 169 in Hopkins. With quick access to I-494, it's easy for locals and commuters alike to get organized in this Minneapolis Suburb.
With a 5x10 storage unit, you can stash boating equipment, hiking and camping gear, sporting good, canoes, skis, and sleds. With Fort Snelling State Park and Lower Lake both nearby, you can enjoy the great outdoors without cluttering up your home.
Make your home your sanctuary again with popular 10x10 storage units, which cand hold furniture, home decor, appliances, and electronics, with room left over for oversized boxes.
For home renovations, moves, and other ambitious storage needs, our 10x20 storage units are waiting to help you with your most overwhelming storage projects.
With storage done, you'll have time left over to visit Minneapolis attractions like the Walker Art Center, The Armory, or the trendy Warehouse district.
Choose from indoor storage units or outdoor storage units with drive-up access at this location. Whatever you choose, you can stress less about storage with our eRental program, which lets you book a contactless move-in to the storage unit on your schedule.

At Public Storage, You'll Always Find...

  • Keypad Access
  • Friendly Staff
  • Month-to-Month Rent
  • Moving Supplies Available
  • Free Parking
  • Well-Lit Facilities

Reviews ( 319)

March 5, 2024
Google Public Storage bratavia green
Loved working with public storage, it is an interesting job with great perks. Just visited the Hopkins location to purchase some of my moving supplies and Craig and Dan helped me out, they were both nice people. I would recommend Public Storage for your moving supplies, storage units, or a place to work.
January 23, 2024
Google Public Storage Carolynne Telford
We currently have a storage unit and have had multiple problems with the door breaking off and now our lock rusting. Property manager does not call back to voicemails, and it took 4 months for our door to be fixed. As an event organization, we need to have full and timely access to our unit. Unfortunately, there is poor communication from manager and Public Storage customer service. I would recommend looking elsewhere with better staffing and communication from the manager!
December 28, 2023
Google Public Storage Dion Demmerly
Public Storage in Hopkins is clean and accessible.
December 4, 2023
Google Public Storage Rich Metellus
This is exactly what I needed. I thought I would had to postpone my trip due to limited time before I vacate my apartment . This was my first time renting a storage unit and I was concerned about whether the space would be enough to fit my one bedroom flat. The gentleman Jordan went above and beyond. He routinely calls to make sure I plan to move with my reservation, listened to my concerns, and scheduled a visit to show me different units size. He even gave me some great tips on how to maximize the space. I left the place feeling assured with all my questions answered. Truly great customer experience. Thanks a lot Jordan. Hope you see this.
December 2, 2023
Google Public Storage Jonathan Olsen
Had some issues with moving out of large unit to smaller due to staffing but they made good on all.
October 25, 2023
Google Public Storage Tyler Stamm
Jordan was very easy to figure everything out with me.
October 7, 2023
Google Public Storage anthony johnson
Nice staff
August 19, 2023
Google Public Storage Taylor Jean
Best customer service I have received any where Dan was so help full showed me a unit and showed me how to store my items as Well as let me know the things I would need in order to store my items correctly I would recommend over and over again as he went above and beyond
April 1, 2023
Google Public Storage Holly Brandenburg
Dan was really helpful and the space is nice and clean
February 6, 2023
Google Public Storage Sarah
Great place. Did everything online. No issues. Good price.
February 6, 2023
Google Public Storage Brian Doug
Excellent experience with Lisa and John. Thanks for your efforts. Looking forward to doing more business in the future.
January 29, 2023
Google Public Storage Daniel O'Brien
Lisa was very helpful
September 13, 2022
Google Public Storage steve pfleghaar
Friendly Manager clean units.
July 31, 2022
Google Public Storage Tyler Smithson
This Public storage is well maintained and I am always able to get an answer from their staff really quickly. I will only go to this public storage!!
July 28, 2022
Google Public Storage Brianna Aerts
July 8, 2022
Google Public Storage Roxanne Soderquist
May 12, 2022
Google Public Storage Mathew Wagner
My place was broken into and the cop said this is not the first time.
May 1, 2022
Google Public Storage Cindy Macgibbon
Sterling was AWESOME. Very helpful, knowledgeable and friendly! Helped me get the perfect spot!
May 1, 2022
Google Public Storage Jeffrey Lindsay
May 1, 2022
Google Public Storage Deni Gonzalez
April 30, 2022
Google Public Storage marc malinoff
April 30, 2022
Google Public Storage Jeffrey Johnson
Sterling accommodated my needs in timely manner and conducted his self in a professional manner throughout the process. Thank you so much for your efforts!
April 30, 2022
Google Public Storage Patience Fank
April 25, 2022
Google Public Storage Amber Sebastinelli
I went into this location to find me a place to store my items. When I showed up, I walked in and the place looked very nice and well-kept. I was greeted by the clerk there named Sterling. He was very nice and professional. I got to asking him about how much my monthly would be and we went over that, he also went over the $1 promotional deal, which I thought was a great idea. He said he could show me the property and we did, the property is very nice. After talking with Sterling, I decided that it was just a little out of my pay range and decided to continue to look around, but if it was in my price range I would definitely store my items there. The place is very nice and well-kept and the staff there are amazing.
January 28, 2022
Google Public Storage Sydney Speer
Was looking for a storage unit and I came in looking to find some information on size, pricing, etc. Sharon was a great help with getting me all the info I needed. Will definitely be recommending.
October 21, 2021
Public Storage Adrian Flores
I went twice today and the office is closed, talk to customer service and they don't know if they are going to be closed, put it and don't waste people's time
October 21, 2021
Google Public Storage Adrian Flores
I went twice and the office is closed, talk to customer service and they don't know why 🤷, don't waste people's time and update the schedules
October 20, 2021
Google Public Storage Tiffany Amos
October 17, 2021
Google Public Storage Matthew Bruce
I had a 10am reservation set a week in advance. I drove 30 minutes to this location to find out that the office manager is not working. I was hung up on by the corporate customer service representative when I asked why they don’t provide a courtesy call. While waiting, I found several other units for a much better price at extra space storage who I’ve rented with before. Extra space storage was able to take a quick call and get me in within a half hour!! Public storage is a joke and needs to seriously work on customer service. Maybe it’s just this location but the corporate team also needs to improve.
September 26, 2021
Google Public Storage Alonzo Allen
Sharon had very good customer service very friendly and i will be recommending hopkins public storage to friends
September 26, 2021
Google Public Storage tasha Cunningham
Sharon was very helpful in what I needed. She helped me through the whole process . Great customer service.. fast service
September 19, 2021
Google Public Storage Yuryko Espinoza
Sharon was very informative about the sizes in storages. She was very pleasing to talk to. I recommended Public storage to any of my family members who are looking for storage units.
September 14, 2021
Google Public Storage Teri Sue
Sharon was very helpful and gave me all info I needed.
September 5, 2021
Google Public Storage STEVEN C
July 22, 2021
Google Public Storage Ree
July 13, 2021
Google Public Storage Cathie Bowlby
Sharon was very friendly and helpful
June 18, 2021
Google Public Storage Abdullahi Abdullahi
June 11, 2021
Google Public Storage shauna Mellem
Ashley was wonderful to work with. She was very knowledgeable and answered all questions with a smile. I highly recommend!
June 10, 2021
Google Public Storage mr. swan
overly priced
April 5, 2021
Google Public Storage Quinn Neita
February 25, 2021
Google Public Storage ras rae
Aaliyah at the Hopkins facility gave excellent customer service. She is why your company will do well
January 4, 2021
Google Public Storage Kate Kofflin
The best part of Public Storage is the staff. Desiree was incredibly helpful when we changed lockers at the facility. We had been clients for over 7 years and downsized into a smaller unit last week. The transition was smooth and efficient. Thank you, Desiree for all your help. You are very conscientious with great customer service! Thank You!
November 7, 2020
Google Public Storage Christopher Henderson
Aaliyah was very helpful and understanding!
November 4, 2020
Google Public Storage Neil Walker
Aaliyah was very friendly and helpful would definitely recommend to come back!
October 18, 2020
Google Public Storage Noah Conley
I had an interesting circumstance with regard to setting up my storage and Aaliyah was incredibly patient informative and understanding. Thank you for everything!!
October 7, 2020
Google Public Storage Anna McMahon
Great service! Eron was helpful in getting me checked in quickly once I had retrieved the documents I needed. Do note: they do NOT have a usable printer. If you need any documents (like insurance info) be sure to print it before you come.
October 6, 2020
Google Public Storage Mark Martin
Eron was awesome. He understood my problem with parking, and was able to switch my spot after 3 different manager over the last two years couldn’t. Fantastic!
September 30, 2020
Google Public Storage Maribeth Woitas
Eron and Aaliyah were very understanding and helpful in meeting my storage needs - which was tremendously appreciated! They demonstrated excellent customer service!
September 29, 2020
Google Public Storage Frank A Kendall
Aaliyah was extremely helpful and gave me 5 star customer service. Thank You Aaliyah!
September 29, 2020
Google Public Storage JoJo UnKnow
Erin was a great help with my storage unit had a little problem he came right out and help me problem should be solved thanks to eron
September 29, 2020
Google Public Storage Diane Williams
Came to the office today with my husband Joe ready to move out after 3 years of business with public storage. We meet Eron who turns out to be an amazing manager who possesses top-notch customer service skills. Needless to say, we are very happy we chose to renew our lease.
September 29, 2020
Google Public Storage Mttm 22
Mom had me make a review the man at this location name was eron he was very helpful with my first move didn’t no what I was gonna do thank you so much
September 26, 2020
Google Public Storage ERDOC Lincoln
A great first impression. Answered all of our questions and provided a friendly professional experience.
September 24, 2020
Google Public Storage Lady K M (Top Notch Class Act MC)
From day the staff have been amazing and more than accommodating. My move out was easy and the area was nice. Aaliyah and Eron were awesome to work with and kept me laughing. Amazing customer service
September 22, 2020
Google Public Storage J Thomson
As a long-time customer, I appreciate the professional and proactive help from Eron and Aaliyah recently. Thank you!
September 22, 2020
Google Public Storage Robert Hennegar
Eron was wonderful and a great guy to.deal with right on time thanks
September 15, 2020
Google Public Storage Johnny White
I rented a storage unit today from Public Storage. Received excellent service from Eron. The entire experience was professional and way beyond my expectations!!
September 9, 2020
Google Public Storage Nefertiti Johnson
Aaliyah was very kind and helpful! Super easy to talk to and relatable.
August 20, 2020
Google Public Storage Han Pao
Ashley & Aaliyah was extremely helpful & also gave me the best available rate for parking my food truck. They treated me like family i won’t go anywhere else!!
August 7, 2020
Google Public Storage Nakeda Frazier
Sam is Amazing!!! Awesome Experience!!!!
July 24, 2020
Google Public Storage D. Phillips
The clerk was super helpful today. She got me in and out at an affordable rate at a pretty quick and easy procedure
June 30, 2020
Google Public Storage Allen Kaufmann
Sam was professional, friendly, and knowledgable. She made the process of leasing a storage space quick and painless. Thanks, Sam!
June 16, 2020
Google Public Storage Yone00 Orozco
Aaliyah has outstanding customer service!!
May 24, 2020
Google Public Storage Paige Clark
May 23, 2020
Google Public Storage John Urich
My appointment was for 4PM. I was met at the door on time by a pleasant, helpful employee who was decked out in a mask as required for both of our protection. I told her I was hearing impaired and dealt with it by reading lips. Given the mask made this impossible, Aaliyah had to repeat herself often until I understood what was required of me.. Throughout the sign in process she took her time and maintained her composure while explaining the choices i had to make. Your firm is lucky to have Aaliyah as an initial intake person representing your firm.
March 31, 2020
Google Public Storage peewee lickdoughal
Ashanti Rocks thank you
March 7, 2020
Google Public Storage A P
February 23, 2020
Google Public Storage silentninja 1099
Excellent customer service, clean property, wonderful staff!
February 21, 2020
Google Public Storage Rob Schaack
Great service and great pricing made this location an easy decision! They had no problems with showing me multiple units and made the rental process very smooth.
January 16, 2020
Google Public Storage Emil Eldo
Michaela and Ashaunti were so helpful. Fast and easy paperwork. Great experience.
January 10, 2020
Google Public Storage theteesheet
Michaela was terrific help and proactive in helping me set up the space! Process was simple and straightforward. Thanks.
January 5, 2020
Google Public Storage Steve Gordon
Moisture was a problem but it was VERY wet month. The staff did there jobs well.
December 11, 2019
Google Public Storage Seiyefah Sanders
Lovely location, one employee in particular was very nice and understanding Ashuanti. She talked through the process of getting acquitted about storage and was very patient!
December 3, 2019
Google Public Storage BLACKOUT 1820
Did a moving job here a couple of times
October 29, 2019
Google Public Storage Kort Williams
Enjoyed storing here. Sam and ashaunti are great. Thank you ladies
October 29, 2019
Google Public Storage Hai Nguyen
Great location. Sam was great and very helpful! Will recommend friends and family for any storage need.
October 28, 2019
Google Public Storage Roger Knox
Want some good customer service ? Head here to talk to Ashaunti
October 13, 2019
Google Public Storage Newstart Visa Consultancy
October 4, 2019
Google Public Storage Kris Jameson
Currently store at Uhaul. I've been there for years but they arent in my budget anymore. Came in and saw Sam, she was great in helping me get information. Canceling my unit there at the end of the month, will be coming here to store
September 29, 2019
Google Public Storage Adia Cotton
Ashaunti and Sam were great! I’d underestimated the amount of space I needed and they made it easy and stress free to help me work thru the options and find a solution. Great service!
September 26, 2019
Google Public Storage Matt Dalbey
Ashainti was very nice and helpful
September 21, 2019
Google Public Storage Don Jean
I went in today to look into getting a spot to rent in a few weeks and ashaunti was fantastic! She answered every one of my questions and walked me through the whole process. If you want great customer service, this is the place to be. I look forward to coming back to rent.
September 20, 2019
Google Public Storage Wendy Carlson
Good people, nice place to store BUT...get EVERYTHING in writing! I hate surprises!
September 17, 2019
Google Public Storage Dawn Dube
Staff was always super friendly and helpful. I'd never had to store anything before, so it was nice to have friendly people to help walk me through the process.
August 25, 2019
Google Public Storage Donald Konkel
Ashaunti Hopkins
August 19, 2019
Google Public Storage Steven Schneider
I just got done renting a unit here. Ashanti took me through everything and answered all of my questions. Very kind and friendly 😊
August 17, 2019
Google Public Storage the12ftdwarf
Andi was pretty great
August 11, 2019
Google Public Storage wendy besserud
August 6, 2019
Google Public Storage Connor Sorenson
Andi at Public Storage was great to work with. very professional and friendly, and even helped back my boat trailer into the spot. Definitely a 10/10 experience
August 3, 2019
Google Public Storage Stephen Keller
The lady at the desk was very nice, very helpful as well.
July 31, 2019
Google Public Storage leah mccrory
And I was a pleasure to work with. Great service.
July 31, 2019
Google Public Storage Beatriz Gonzalez
Best service thank you!
July 29, 2019
Google Public Storage John Snowberg
Excellent service always from Andi
July 26, 2019
Google Public Storage Poltergeist 42
Very helpful and thorough! Andi was great!
July 14, 2019
Google Public Storage Tori A. Boe
Very quick and helpful checkin. Andi was very friendly and helpful.
July 14, 2019
Google Public Storage John W. Devore Sr.
Easy and informative. Unit leased was clean. Andi was informative. Signed up and reserved unit on line.
July 5, 2019
Google Public Storage kevin ward
Thank you Jaclyn for the excellent service
July 5, 2019
Google Public Storage Mike Heldt
Jackie made my storage unit rental a breeze. She was great explaining all the details and answering my questions, and getting me all set up with my unit. I look forward to any future interactions I may have with her.
June 14, 2019
Google Public Storage Deann Martens
Jacyln was awesome! Answered all my question very pleasant to work with
June 12, 2019
Google Public Storage P Hoffer
Staff is great and place is safe but if you keep stuff there they'll jack up your rate quite a bit.
June 12, 2019
Google Public Storage Brittany Kroger
Excellent customer service, friendly, and extremely helpful!!! Tee was great at her job, definitely knows what she’s doing!! 10/10!
June 11, 2019
Google Public Storage Bob Johnson
Mage does an amazing job could not ask for more help
June 9, 2019
Google Public Storage Nina
Tee gave me good service!
June 7, 2019
Google Public Storage Lexi Bergevin
Jaclyn was amazing, and helpful. She provided everything needed, and we were able to get a storage unit that fit exactly what we needed. We have never gotten a storage locker so quickly and with such excellent service. Thank you, Jaclyn!
June 2, 2019
Google Public Storage Melvin Fletcher
Zoe was very nice and took care of my storage needs. Great personality, very professional.
May 30, 2019
Google Public Storage Brad Hahn
May 18, 2019
Google Public Storage Andres Eduardo Gomez Herrera
Excellent customer service
May 16, 2019
Google Public Storage Proshred Minnesota
Sara is terrific! Very attentive customer service.
May 12, 2019
Google Public Storage David Osberg
Super helpful and understanding
May 9, 2019
Google Public Storage Joe Sokolowski
May 4, 2019
Google Public Storage Kitty Hickok
Sara at Hopkins is Magnificent!!!! Very, Very helpful and knowledgeable. Great Asset to Public Storage!
May 3, 2019
Google Public Storage andi ozley
Sara was awesome! Thanks for the laughs
April 30, 2019
Google Public Storage Clayton Chessen
Awesome service I would recommend
April 28, 2019
Google Public Storage Jess Faber
Very friendly, helpful staff. Eased some of my worries about moving day! Thank you!
April 25, 2019
Google Public Storage Joseph Fiebiger III
April 20, 2019
Google Public Storage pritchett children
Horrible service
April 19, 2019
Google Public Storage Carlos Franco
April 5, 2019
Google Public Storage Charles Riley
April 2, 2019
Google Public Storage les heuer
Sara was very helpful and patience in getting me sign in and getting the account set up. And assisted me to make sure the code worked for me.
March 29, 2019
Google Public Storage Niyana Davis
Sara Has Great Customer Service & Is Awesome!
March 28, 2019
Google Public Storage andrew Meyer
Sara was awesome very nice easy to deal with I will definitely use them agian for any future storage needs
March 12, 2019
Google Public Storage Jake Determan
Sarah helped me today and I have to leave a 5-Star review before I even put a thing in the storage unit. Incredibly easy sign up and she was/is very friendly. I have an extremely stressful move out and this experience with a storage unit facility couldn’t have been smoother.
March 6, 2019
Google Public Storage Kevin McIntyre
March 4, 2019
Google Public Storage Don Gooley
Zoe showed me a space that will work perfectly for me. Thanks.
March 1, 2019
Google Public Storage Eric Skinner
Outstanding service! Very easy move in process and really friendly management!
February 23, 2019
Google Public Storage Vidya Attivilli
While moving my stuff today, our uhaul got stuck in the snow. Not having anything to get it out from there, we asked Sara who was working there to help. She not only provided us the means to get our uhaul out from there but also stayed and helped! I don't think we would have been able to move at all without her help! YOU ROCK SARA!! The storage itself was neat and secure so couldn't ask for more.
February 23, 2019
Google Public Storage Charan Chitirala
The moving process was very smooth and Sara who was working there was very helpful with everything and handled everything very well. Lockers were neat.
February 21, 2019
Google Public Storage Y Carrasquillo
Thank you Sara for the amazing service today!! I really appreciate it.
February 18, 2019
Google Public Storage Deactivated Account
Sara was awesome!
February 10, 2019
Google Public Storage ASAP AUTO
Sarah made my experience easy and painless! Recommend for sure 😊
February 9, 2019
Google Public Storage J E
Sara was awesome at the Hopkins location on 7th ave. She gave me alot of helpful advice and braced the cold to show me a unit. Thanks Sara!
February 3, 2019
Google Public Storage Erik Specht
Excellent service Sarah helped out !
January 31, 2019
Public Storage Vicky Rasmusson
Can I store a car here?
January 27, 2019
Google Public Storage dante entertainment
Sara was awesome! Great and personable...
January 24, 2019
Google Public Storage gregagray
January 16, 2019
Google Public Storage Bill Dubbs
I reserved on line and went over a couple of hours later. Sarah was very helpful.
January 15, 2019
Google Public Storage Joey Kerber
Sara is courteous and helpful. Got a really good deal here and everything seems really easy. The process was simple.
January 10, 2019
Google Public Storage Ryan Sachs
the worst customer service ever. the person working there today I think her name was Sheila she told me she had another appointment before me I sat in the parking lot for 30 minutes and she just came around the corner from the gas station so I don't think she had an appointment. Finally got to talk to her and was going through the paper work I was ready to sign for a storage unit and then she told me I had to buy insurance on the storage unit which I declined but she told me I had to if i wanted to store my stuff here. she started to get very short with me and she started rasing her voice with me. so then I told her I will no longer store my property here. so she said fine give me back the keys. public storage doesn't want business. all the reviews on Shelia if she is the manager are true do not take your business here. now i have to find another place to store my stuff. thanks a lot public storage for wasting my time. I got a call from the manager they apologized for my bad experience. that person no longer works there so now maybe they will have a better reputation. they where going to make it right but I was able to get a storage unit at my apartment. I will consider them in the future.
January 10, 2019
Google Public Storage Tom Lowery
Fast to set up and begin using. I just felt like buying the mandatory insurance was a surprise and I was given one choice and no ability to proceed unless I used what they had available. This price and requirement should be disclosed in the pricing prior to showing up and signing the rental agreement.
January 10, 2019
Google Public Storage Hukisking _
SARA Was awesome 😅😅😅😁 Great Customer Service.
December 23, 2018
Public Storage Donna Besserud
How big of a truck can fit in the enclosed driveway
December 11, 2018
Google Public Storage China Taylor
SHEILA!!! I can’t even begin to explain how much it meant to me and my children how much she has gone above and beyond to help my family during our crisis.. she is such an amazing lady with a huge genuine heart... we are so grateful to have chosen this particular storage to place our belongings otherwise we would not have ever gotten to meet such a wonderful lady! Not to mention Taylor district manager I'd like to thank you as well for your phone call today I went into tears of joy.. such an amazing team those 2 many many blessings thank you💖💖🥇
November 23, 2018
Google Public Storage Dennis Gekonge
Laronda and sara did great job
November 20, 2018
Google Public Storage Derek DeMers
I just wanted to say, my experience dealing with Sheela, is always FIRST CLASS!!! She really knows her stuff and runs this like it was her own business. Another words she cares. I should know as a company owner this is important. Finally I would like to say, I would love to have 10 Sheela's work for me. Public storage has a Keeper..
November 20, 2018
Google Public Storage DeVon
Stopped in the Hopkins location to get some moving supplies. I also used to rent at this location and Sheela has always been very nice and informative.
November 17, 2018
Google Public Storage Jamie B
I went to this Public Storage at around 1pm on a Saturday when I was taking the weekend to move residences. When I arrived at the unit, I was able to get through the gate, but then the door to have access to the until was locked. I went to the office and no one was there. I ended up having to bring all of my things to my parents' home and unload everything there because I had to be out of my old place of residence by the end of the weekend. This was on a day that was -25 degrees outside with the windchill. When I called a couple of hours later the lady said that the door was locked because she was not on site due to taking a lunch break. She did not apologize, but rather said "Usually we leave a sign on the door." I drove all the way from Brooklyn Park to Hopkins for nothing and then had to leave all of my things in Eden Prairie where I will now have to reload everything into my car and take multiple trips to the storage space to drop everything off there. Also, when I went to Public Storage the week before to get my unit set up, the lady tried to convince me to get a larger unit. The one I have is already way bigger than what I need. Update since the review above: I went into my strage space last weekend and someone had slid condoms under the door and into my unit. I kicked them out of the unit and told a worker about it. She apologized and was nice about it. Then, when I went there the next day to remove more items, the condoms were still outside of my storage space door. I will be closing my account tomorrow. This place has the worst costumer service.
November 6, 2018
Google Public Storage Karla Reger
I went in to pay my sister's storage bill today. I was impressed at how friendly, professional, and knowledgeable your staff member Tina was! Paying the bill went smoothly. I also said I was moving in 3 months and she told me all about storage options and was very detailed. That really helps me out to know where and how much a good storage unit is and that the staff is friendly. I definitely plan on renting a unit at this location before I move.
October 24, 2018
Google Public Storage ASAPAUTO CLUB
Sheela great customer service
October 8, 2018
Google Public Storage Sandra R
Sheela, the manager, was extremely helpful and knowledgable. Very clean complex. Highly recommend.
September 30, 2018
Google Public Storage Todd Shiber
Outrageous behavior exhibited by staff. Employee there advises a customer that lost their key to the storage locker to call a Locksmith to unlock it. Employee provides the customer with a name and phone number of a Locksmith and claims this Locksmith is able to make new keys for the lock. Locksmith shows up, starts unlocking the storage locker and the customer asks how many keys will be made. Locksmith explains that he does not make keys for storage lockers and simply unlocks the lock and that it can be replaced. Customer blows up in anger. Employee then claims she thought that drilling the lock out and replacing the lock was the same thing as making a key. When the Locksmith attempts to explain the difference, she argues. The Locksmith finally asks the employee to not give out his number any more since she is making promises that the Locksmith is not able to follow through on. Employee then argues and claims she never told anyone any information, after she had already explained that she did provide that information out of confusion and assumptions that two different services were one in the same. Locksmith asks for her to discard his information and not give out his number anymore coupled with wrong information. She argues and starts getting belligerent. Customer and Locksmith ask for employee's Manager's name and number. Employee refuses to provide the information and starts acting a fool. She explains that she already told us all that she never gave out wrong information and if we do not listen to her, we can all leave. I then call the headquarters in California. They said they could not help me if I'm not able to provide a zip code for the Hopkins location. I explained that I have the address, but not the zip code as I live in a different city. She said, "Well, if you drove there, you should know the zip code!" As I explained I'd happily look it up for her on the internet, she hung up. I call back, someone else answered and claimed they do not need the zip code to handle the complaint. The 2nd customer service rep was able to provide me with the name and number of the district manager for Hopkins, MN. I called them, and then called the number their voicemail referred me to call and left a message. I sure hope they call back with a better demeanor than the employee and first CSR on the phone had.
September 26, 2018
Google Public Storage anna debbins
I came in on a friday Sheelas property had the correct size unit and they were running a holiday special so i saved money for the month. She was direct and efficient with showing me how to get in and how to use my web account.
September 21, 2018
Google Public Storage Daniel Denham
Sheela is the best.Shes out going,shes well groomed and pretty,She lets you know things ahead of time which I highly appreciate.And the quality service that she provides is very professional!.I could honestly say sheela is one of the best customer service reps ever!.hands down.
September 19, 2018
Google Public Storage Marcy Mains
People very friendly and helpful. I love how clean the unit was. Nice property!
August 13, 2018
Google Public Storage Kellie Robinson
Price went up just a couple months after renting how often is this going to happen
August 6, 2018
Google Public Storage 丁元
Public Storage is a great place, And Dria is really nice and helpful!
August 1, 2018
Google Public Storage Annette Foreman
I've been renting with this storage facility for a few months now and everything is with wonderful. Best service since I've been here.
July 25, 2018
Google Public Storage Colleen Evans
July 17, 2018
Google Public Storage Tonya Carriveau
July 16, 2018
Google Public Storage Khloé Gonzaga
Came in for some box's and Sheela helped me out. She knows what she's talking about. I also asked about storage space since I will probably need it in November. I will be back to the property to rent with her. Property is nice and clean and also Sheela is very knowledgeable and professional
July 16, 2018
Google Public Storage Karen Swinjakow
I have been renting here for 4 years now and Sheela has been the best. She has gone out of her way to accommodate to me since I live in a senior home and I'm not mobile. Very professional and kind.
July 2, 2018
Google Public Storage Fran Vanderweyst
Water on floor
June 28, 2018
Google Public Storage Joe Nordahl
Lovely staff
June 27, 2018
Google Public Storage Giordan Williams
Miss Donna is the truth. She is very sweet and kind and finds you the very best for what you need.
June 11, 2018
Google Public Storage Maigan Morem
Sheela is an awesome property manager. She answered all my questions and made my move in uber easy :)
May 22, 2018
Google Public Storage Whitney Volker
Melissa was quick and friendly.
May 22, 2018
Google Public Storage Irene G
Melissa was very helpful over the phone and in person.
May 20, 2018
Google Public Storage Bakary jagne
Sheela is a great customer services person, she made me come back again. I will recommend this unit to anyone
May 7, 2018
Google Public Storage Jill G
Great experience with Sheela - quick, efficient and was in and out with storage unit reserved in 15 minutes! We discussed my needs, she recommended a unit and we were done! It was awesome to work with Sheela, looking forward to using Hopkins Public Storage because of her!
April 21, 2018
Google Public Storage Michael and Cassie Gruber
Sheila was very nice and informative. The unit was very clean and in good condition upon arrival. The whole experience was great!
April 2, 2018
Google Public Storage Christina Carlson
March 22, 2018
Google Public Storage GS M
March 14, 2018
Google Public Storage Terry Nicholson
Worked hard to help get what I needed. Very pleasant.
March 11, 2018
Google Public Storage Chelsie GawneMark
Not the fanciest place but definitely secure and some of the best customer care I've encountered. I rented a unit to house my Audi A4 while I traveled and it was just as I left it. Easy to close out the unit as well.
March 3, 2018
Google Public Storage Vladilen Karassev
February 28, 2018
Google Public Storage TrueMuziq (GreenMyndSt8)
Sheila was amazing fast and to the point I will be using you guys in the future thank you
February 26, 2018
Google Public Storage Mike Wallace
Great customer service!!!
February 26, 2018
Google Public Storage Kathleen Darland
January 29, 2018
Google Public Storage Mirael
Great customer service, very informed with pricing and units, SUPER CLEAN ! no matter who you talk too everyone is very lovely.
January 21, 2018
Google Public Storage The Dibba Family
Sheela was very professional and kind. She helped us get the right size unit.
December 19, 2017
Google Public Storage Alicia Evans
Came in spoke with Sheela very good customer service very nice woman!
December 18, 2017
Google Public Storage Pamela Nkole Chola
November 20, 2017
Google Public Storage Danielle Bernstein
I received great customer service from Helen and Donna!! Thanks ladies :))
November 3, 2017
Google Public Storage Liza Strate
Janice was supper helpful and patient as I asked questions. I am thoroughly pleased with her and the storage unit.
October 28, 2017
Google Public Storage andrea adams
Great customer service, she was very helpful and fast. Thank you very much.
October 26, 2017
Google Public Storage Adam Reynolds
Janice was very helpful and made our experience fun.
October 2, 2017
Google Public Storage Serena LaGow
September 28, 2017
Google Public Storage Brian Vitale
The property manager gave me great service!
September 28, 2017
Google Public Storage JaNeece Jackson
Management gave me a great job
August 19, 2017
Google Public Storage Abigail Koshollek
Great customer service and a friendly environment.
August 19, 2017
Google Public Storage Benyuan Yang
good service!
August 19, 2017
Google Public Storage Melissa Brunes
Customer service always has a smile for you especially Donna!
August 18, 2017
Google Public Storage Centraia Cannon
I got great service from this company I appreciate public storage
July 29, 2017
Google Public Storage Alvin Sangma
Sheela was actually pretty rude, states that they require for me to have their insurance to rent there. I am reporting to bbb.
July 8, 2017
Google Public Storage Jake Wickstrom
I arrived at the facility 20 min before closing and no one was around but there was a grey vehicle there so i waited to see if they would make an appearance. 2 minutes before closing time but no one showed. As i peered into the window hoping to find someone i noticed someones monthly payment check sitting on the desk about a foot from the window. Could have easily had all their banking info in a matter of seconds. Facility looked clean though. Hopefully this isn't a common practice but i think ill keep my banking info to myself on this one.
July 6, 2017
Google Public Storage Mel Daley
pretty friendly easy set up
June 24, 2017
Google Public Storage Kirk Newell
June 24, 2017
Google Public Storage Shaunny
Please READ BEFORE RENTING. Note that MN law forbids PS from requiring duplicate insurance (iirc maybe at all idk). If you have homeowner's you most likely already have coverage. Several Nat'l class actions on the global PS Corp bc they keep over 80% of that "independent" insurance they offer. Not to fault of staff that they are required to lie to you and say you that most purchase it and that it is independent... Also a lie. So just insist that you already have the coverage and they will say okay! Please tell others if they are renting. Also they require you buy a PS Chateau lock which I was told you cannot reuse. Otherwise it is clean and well managed.
June 9, 2017
Google Public Storage Karissa Kammerer
May 16, 2017
Google Public Storage albert cooke
It was great to get help from sheela she amazing employee😁😁😁
May 15, 2017
Google Public Storage Simone Eckman
Give great customer service here
April 26, 2017
Google Public Storage Rachel Thell
Management gave me good service!
March 30, 2017
Google Public Storage Mitch Smythe
Recently came in for storage unit, and I received such great customer service experience from Sheela. Sheela was professional and very knowledgeable. I would definitely recommend this place again.
March 29, 2017
Google Public Storage Marshall Johnson
The property managers where awesome an had great customer service
February 21, 2017
Google Public Storage Osman Yare
This is my second time renting Hopkins Public Storage reason I came back is I love the service and the warm welcome. That sheela give me. Your the best thanks sheela.
February 18, 2017
Google Public Storage Layla Marie
I spoke with Sheela about outdoor parking for my boat this summer. She was very nice and informative.
December 13, 2016
Google Public Storage Thomas Brown
Great customer service and would come back if anybody would ask me and we tell them this is a place to store their items
November 23, 2016
Google Public Storage Cedric McNamee
Stopped in the office asking about storage. Sheela was very helpful. I will be storing at this location in Feb.
October 3, 2016
Google Public Storage Sattie
Awesome fast friendly service. Sheela, was amazing she was very flexible and patient even with my kids wanting to leave. She made this experience of renting a storage a piece of cake.
September 17, 2016
Google Public Storage Tamika Scott
September 6, 2016
Google Public Storage Aaron Govig
August 20, 2016
Google Public Storage Larry Ellis
Property management is very helpful extra nice and a joy to work with
August 20, 2016
Google Public Storage Ein Vogel-frei
I rented from Sheela for about 6 months. It was a very efficient experience, she did a great job explaining the options clearly and doing all the paperwork. Also when I checked out at the end today, she was very professional and organized. The units were clean, access was always in order through the automatic gates. I would recommend working with Sheela at Public Storage to anyone.
July 27, 2016
Google Public Storage Randy Molden
I think public storage is the bomb!!!
June 13, 2016
Google Public Storage Brandon Lum
Sheela was very helpful today. She got me in right away even 5 minutes before my appointment. I understood everything I needed to know. The price is great! I'd recommend this facility.
June 11, 2016
Google Public Storage Peggy Gaard
Sheela was very friendly and efficient in describing services offered. Easy sign up process is appreciated. One suggestion to prominently display requirement for insurance on website.
May 19, 2016
Google Public Storage Saint Mary's
This is my third time going back to use Public Storage in Hopkins over the past 5 years. I have always received 5 star service. This time in particular I explained a health issue and the Manager on duty, Teresa went out of her way to locate a unit that would assist me accordingly. Again, Five stars*****.
May 18, 2016
Google Public Storage William Redding
Teresa helped me find the perfect sized space.
May 13, 2016
Google Public Storage Izzy Quevedo
Sheela is great, she answered all my questions about storage.
May 11, 2016
Google Public Storage Jennifer Hammons
April 27, 2016
Google Public Storage Jake Wienke
Warm and friendly! Helped me when I came right as they opened! Had great customer service! Knowledgable and helpful!
April 12, 2016
Google Public Storage stennen 612
April 4, 2016
Google Public Storage Stacie Ogdahl
Conveniently located in Hopkins. This location is well managed with very personable, polite, and knowledgeable staff. Sheela was amazing in walking me though the facility and explaining all the different options available to me. I would highly recommend Public Storage.
March 30, 2016
Google Public Storage Bradley H
Janice was a huge help getting me set-up with a place to store my boat, and the prices were great for the area. Good location, friendly staff, and a great price, not much more you could ask for!
March 19, 2016
Google Public Storage anthony johnson
Sheela is very respectable to her customers. She also very helpful when it comes to question.
March 13, 2016
Google Public Storage Ruben Garza
Excelent Sheela was very helpful
February 20, 2016
Google Public Storage Ashley Wenonah
That was quick and easy. Janice was super helpful and friendly. She made this painless. The facility was also very well maintained.
February 19, 2016
Google Public Storage Tammy Parr
We went to Public Storage and the woman behind the desk was AMAZING! She has such beautiful skin, wonderful demeanor and was so helpful! Lovely woman! She works hard! We thank her for her help!
February 15, 2016
Google Public Storage Cassie B
Sheela is an amazing resource. She takes pride in what she does. When I came in for a tour of the unit she was extremely friendly and personable. She explained everything about the contract in an easy to follow way. She was also really flexible with me when I wanted to schedule my appointment. The the next day when I came in to move my things she took special care to help ensure my move was smooth and easy. Sheela is has a heart for people and truly cares about your experience. It is refreshing to see someone enjoy their job as much as Sheela does. It makes it fun to stop by and visit. You are definitely in good hands going here.
January 8, 2016
Google Public Storage Alex Heying
Great experience, Alexander was very helpful
January 8, 2016
Google Public Storage Alexander Gold
I stored here once before and this is second time I've stored at this facility, sheela was extremely friendly but most of all very professional. She knew that I knew how the process went but didn't slack on her job just because I knew the process already. Sheela did great, not only once but 2 times now with me, I will always come back to this facility for my storage needs and I recommend it to all others who need a place to store their belongings as well!
January 8, 2016
Google Public Storage Rich Urban
Clean, easy. Alexander was very helpful during exit.
January 5, 2016
Google Public Storage K B
Sheela was a great help with what I was looking for in a storage facility
December 28, 2015
Google Public Storage Harmon Ogdahl
I stopped in to buy some things for my move, sheela was at the desk and helped me with everything. Good experience great service.
December 26, 2015
Google Public Storage Tony Vejar
Stopped in over the holidays and had one of best experiences possible. Donna helped us contact a district manager after breaking a key and helped us get the lock cut. Thanks so much to the staff here!
November 11, 2015
Google Public Storage its destiny Nielsen
Customer service was outstanding. Sheela was so much help and went above and beyond. I would recommend using this location to anyone.
November 2, 2015
Google Public Storage mary collins
Very friendly, walked me through the process answered all my questions. Very clean and organized. I will recommend to other's.
November 1, 2015
Google Public Storage Tony Perkins
I've been storing at this location for a long time and Sheela has always been so awesome with helping me with everything I've ever needed or questions that needed to be answered. She always goes out of her way to help too.. keep it up!!
October 19, 2015
Google Public Storage Jami Marx
I was looking for boxes and other packing materials and was very impressed by the customer service. Sheela was very kind and answered any questions I had. When another customer came in she was very polite by excusing herself to go help them. I had a lot of question also about getting a storage unit and she was never pushy nor irritated with my different questions. Very honest and polite. I would recommend this location to my family and friends.
October 10, 2015
Google Public Storage Isaias Gomez
Alexander was very helpful i am glad he was here to help me out great job dude!!!
October 9, 2015
Google Public Storage Jonathan A. Doringcott
Thanks Alexander
October 1, 2015
Google Public Storage Ken B
Crystal was very friendly, knowledgeable, and helpful. Our experience was very favorable. Good job, Crystal. It was nice doing business with you.
September 24, 2015
Google Public Storage Allison Lind
August 27, 2015
Google Public Storage David Allen
Property manager provides outstanding service every time I need help!
August 1, 2015
Google Public Storage Amanda Bush
Sheela was wonderful! Found us the best deal and walked us through everything with a smile.
July 27, 2015
Google Public Storage Shawn Beasley
Sheela has always had great customer service. Anything we need help with she's always been there we've been storing for 2 years now and I have recommended this facility to family and friends.
June 23, 2015
Google Public Storage Anita
Wow! Sheela's Amazing! Best choice I've made is going with public storage in Hopkins!!!
June 22, 2015
Google Public Storage ashley Antell
excellent customer service from Sheela! it's been great storing with her at public storage!
April 22, 2015
Google Public Storage Jessica Walton
Awesome service. Explained everything very well.
April 18, 2015
Google Public Storage Luke Koch
I called to make a reservation and was told they would hold the unit for a specified price for 7 days. I came in today, 5 days later, only to find out the reservation had been cancelled by the district manager because the price I was quoted was lower than their pricing for the season and there is nothing they could do about it. I will go elsewhere if they can't keep their word.
April 18, 2015
Google Public Storage C Dallas
Sheela was very helpful. First time storage user.
March 27, 2015
Google Public Storage Bob Nielsen
Update. Not the same now that Donna is gone Donna and the entire crew are great. They are very customer oriented. I have been a customer for some time and have never had a bad experience. Quite the opposite, they will go out of there way to be helpful. Thanks!
March 25, 2015
Google Public Storage La'Connie Battle
Kiaya was extremely helpful, extremely nice, extremely knowledgeable and I will definitely recommend anybody to go to the storage facility for service!
March 20, 2015
Google Public Storage Weston Lanners Sr.
Sheela truly has a sincere personality and also made my experience pressure less. I'm under enough pressure lol so it was a blessing to meet her!!!! Truly, weston sr
February 27, 2015
Google Public Storage Kelley Anderson
Customer service was great! I did not like the surprise of having to purchase a lock, no choice in the matter. I understand, though. Like the, dollar for first month promo.
February 20, 2015
Google Public Storage Marcus K
I stopped in to inquire about storage because my family will be making a temporary move in June and I wanted to get all the information I can get and Sheela was very informative and answered all he questions I had.
February 20, 2015
Google Public Storage dizzyandre
I was only in there for some moving supplies, but Sheela was very helpful and had great customer service.
January 30, 2015
Google Public Storage Mary Barrow
I have been working with Donna, who is in the office of the facility, to arrange a move for my storage goods. As I live out of state, this has been a little complicated. Donna, however, has been so extremely helpful that everything is going smoothly. I have been using the storage unit for the past three years. Whenever I've checked, I've been pleased that everything is fine. Yes, I give this the highest rating and thank you for having such great staff.
January 24, 2015
Google Public Storage TB Strongsoul
Sheela was awesome! I reserved a 10×7.5 when i got there she told me i could get a bigger unit for just a dollar more! She was very helpful and kind. Awesome customer service!
January 14, 2015
Google Public Storage Russell Jackson
She was the best person I've ever dealt with. Kiaya was very wonderful
December 31, 2014
Google Public Storage Debra Schnedler
I came to buy boxes and was helped by Donna. She was extremely helpful and coutreous.
December 31, 2014
Google Public Storage toni Fogarty
Donna is extremely nice and does an awesome job
December 1, 2014
Google Public Storage Elizabeth Johnson
its a chilly day and I came to get a unit and spoke to Sheela she was very pleasant, friendly and speedy.
November 12, 2014
Google Public Storage Ryan Nelson
It was very easy and sheela did a great job!
October 31, 2014
Google Public Storage nicole cantin
Very friendly and informative. Went over size multiple options, told me what to expect when packing up my apartment and patiently waited while i took a few minutes to gaze at the unit as I pictured how everything would fit...
October 31, 2014
Google Public Storage Ashley Buchanan
Quick and awesome service from sheela today.
September 21, 2014
Google Public Storage Serena Layne
I had a pleasent experience atbthis location and would recommend public storage to anyone. Thank you so much😀😀😀
September 14, 2014
Google Public Storage stoker camp
Sheela is very nice and patient. Very good customer service proud customer
August 25, 2014
Google Public Storage Dana Lovell
I rented one of the air controlled units. It was clean and easy to get to. The staff is great and Donna made it easy. Very happy with Public Storage.
August 25, 2014
Google Public Storage Mark Ruhland
I rented a 30-foot unit in Chanhassen, MN for about 9 months. Excellent facility - clean, air conditioned and secure. Donna in the office was very good to work with - explained everything, answered all my questions. Very professional. Overall, a good experience. Thanks! Mark Ruhland
August 4, 2014
Google Public Storage Kevin Lindholm
I stopped in to get information for my mother about the different units and was helped by Mary. She was incredibly knowledgeable and helpful in providing information on several different units and payment options.
July 13, 2014
Google Public Storage Gwen Lewison
When I checked in, in 2012, the clerk was very helpful showing me my different options. I have found the people at Public Storage very helpful, and respectful. We are still leasing our space there and I have found the area very clean and well lite.
July 6, 2014
Google Public Storage Beau Zuehl
Sheila has gone above and beyond to make our Public Storage experience pleasant and easy!
June 6, 2014
Google Public Storage Scott Hommerding
Definitely enjoyed my move in experience at this public storage. Shelia was very helpful and answered all of my questions I had. Great option when you only need 3 weeks or so of storage since it only amounts to ~$50 once its all said and done.
May 31, 2014
Google Public Storage Poppy Whoopy
Best person property manager that I have ever delt or talk to in mylife
April 24, 2014
Google Public Storage Leah Yusu
Hi Marissa was very nice to us she help us understand how everything she told me all tue steps thanks alot its very nice talking to those people that helps like that.
April 1, 2014
Google Public Storage Mone't Hall
Sheela was curdious and eager to answer all of our questions and concerns. She greated us with a smile and was verry helpful
March 24, 2014
Google Public Storage Barbara Salser
I would like to take the time to give Donna a 5 star rating. She was so helpful to me in a time of stress. She was wonderful. So I am finally getting to writing a review about her and the customer services that she provided to me when I was in the middle of my move. She was fantastic and made my experience a pleasant one. I really appreciated that. So thank you Donna!!!!!!! Barbara
March 23, 2014
Google Public Storage Barb King
I have never used a storage facility before and have been nervous to do so. However, after meeting with Sheela, I felt a lot better about it. She was very personable and knowledgeable.
February 7, 2014
Google Public Storage jason erickson
Donna has been asking (repeatedly) for me to write a review. I didn't write one when she was so pleasant about getting my storage set up so easily in 2007. I didn't write one when she helped me coordinate removing the lock when I lost my key. I didn't write one when she helped me update my contact and access authorization list from San Diego. I didn't write one when she helped my sister to vacate the storage unit. I didn't write one when she told me she would contact the owner about refunding the unused time of my last month. Donna has always remembered who I was when we spoke and has always gone out of her way to be as helpful as possible. Yesterday, she went out of her way to call me to tell me about the final rent with good news. Donna, you are the simply the best. Thank you!
January 31, 2014
Google Public Storage BigYogi
Donna was great in helping me figure out how to make a payment online. I am computer illiterate to a point and she was very patient and knowledgeable in helping me .
January 29, 2014
Google Public Storage Aaron Eckman
fast, easy, courteous, informative, and reasonably priced,, Thank you Donna
January 10, 2014
Google Public Storage Shirley Johnson
From my first visit, the customer experience at Hopkins Public Storage was different. Donna, the Public Storage onsite employee, made me feel welcomed like I was family. Donna has treated me with kindness and respect. She is knowledgeable and efficient. Employees like Donna, who not only do their job well, but also seem to genuinely like their job are rare indeed. I have recommended this property to my friends!
December 16, 2013
Google Public Storage silas sharp
I've worked with Donna for two years now and she is very helpful and always make sure that you do things in a timely matter. And also is very imformative about changes to suite your needs.she is a very good employee.I'm wrighting this review saying thanks keep up the good work
December 11, 2013
Google Public Storage Steve Roedel
Very friendly and helpful staff. Nice, clean facilities.
December 8, 2013
Google Public Storage Reverb Rey
Donna and the rest of the folks at the Hopkins Public Storage are great to work with, and always helpful. It is a nice, clean facility, with easy access and no problems during my rental period.
November 25, 2013
Google Public Storage shannon swartz
Donna is a wonderful asset to Public Storage Units. She is full of zip, articulate, and very professional. She is efficient, showed me the space, answered questions, and smiled!!!! I just don't see that cheerful behavior much anywhere these days. I would do business again and again with Donna. Fabulous to deal with.
November 23, 2013
Google Public Storage Paul Levario
Donna and Bill were both exceptional in providing excellent customer service. I wish other businesses had customer service as helpful, professional, informative as they were. I have dealt with Donna on several occasions and she has always been top notch. She is one of the reasons I keep my business at this specific location.
November 23, 2013
Google Public Storage Mike Kalmes
Donna was very knowledgeable and helpful when I signed up for my space. She made the experience a pleasant one. I will refer my friends to her for their storage needs if they arise... Thanks Donna!!!!
November 1, 2013
Google Public Storage Julie N
I feel very fortunate that every time I needed help, Donna was on site. She is extremely knowledgeable about the property and is always ready with a solution to every question I had. Combine that with a ready smile and a strong customer service attitude and it is a big part of the reason why I highly recommend this Public Storage facility.
October 28, 2013
Google Public Storage Al-nisa Johnson
Hey, Donna is a "Doll" she is very helpful,friendly and patient and also knows her stuff!! She will give you every option there is for you.She never sound like a sales woman trying to sell you a pitch.I love working with her and will definently return to that location if I need a unit in the future. And I cant forget about the district manager Daniel, he's wonderful and understanding and I will never forget the help he gave me.
October 28, 2013
Google Public Storage Mark Eckstein
Donna does a great job! Facility has always been clean, accessible and secure!
October 23, 2013
Google Public Storage Danny Pohnl
Donna at Public Storage is so nice and makes everyone feel welcomed when they come in the store. She even offered to carry out the boxes I purchased one time when I stopped in. I would recommend this location to anyone who wants a great storage experience!
October 19, 2013
Google Public Storage Steve Johnson
This is a terrific Storage location! Donna is terrific and very efficient at taking care of all of us who use this location. My company has used storage here for over 15 years and we will always be back! Many thanks to Donna for her terrific work in taking care of us! Steve J
October 11, 2013
Google Public Storage Joshua Delgadillo
I have a good experience with Mrs. Donna. She is an excellent communicator that explains everything clearly in order to understand the terms and conditions of the service. She always recommend you the best option available for your convenience based on your necessity.
October 7, 2013
Google Public Storage John March
Donna was very helpful and renting a space was very easy. I would recommend this place.
October 2, 2013
Google Public Storage Paula Haywood
Donna was very friendly and resourceful. I had to move my items from a storage in St. Paul to Hopkins and she patiently waited on me and helped me become familiar with the operational aspects of the facility. She is very attentive to the customer.
September 28, 2013
Google Public Storage Saundra Rundles
Donna is an excellent communicator. She always provides clear, accurate and thorough information every time I need questions answered regarding my storage unit. Since the day I began renting my unit, she has been consitently pleasant, kind and eager to offer the best service she can. I've had nothing short of the best experience with Public Storage because of Donna's willingness to give the customers she deals with A-1 service. GO DONNA. Wish there were more people providing service the way you do!
September 26, 2013
Google Public Storage Chandra Berru
WELL THE FIRST TIME I HAD MET DONNA, WAS WHEN MY SISTER NEED A STORAGE SPACE. SHE WAS SO WARM, FRIENDLY AND VERY VERY HELPFUL. SHE IS THE REASON WHY I CAME TO PUBLIC STORAGE WHEN I NEEDED A STORAGE SPACE. AGAIN SHE HAD THE AWARD WINNING ATTITUDE SHE WAS WARM FRIENDLY AND VERY VERY HELPFUL. THIS IS ALSO HOW I MET ANTHONY AND HE WAS AS WELL VERY FRIENDLY WARM A VERY VERY HELPFUL. THEY GIVE YOU THE FEELING THAT YOUR AT HOME AND THAT YOUR PERSONAL BELONGINGS ARE SAFE. I REALLY ENJOY DONNA AND ANTHONY AND RECOMMEND EVERYONE TO GO TO HOPKINS PUBLIC STORAGE.
September 26, 2013
Google Public Storage Novale S
Donna at public storage is Great Great Great!!! I wanted to thank her for always being helpful to me and there when needed ...like when I forget my unit number or pass code or even the key to my lock. YEah I know I need to get organized!!! But I'm working on that...lol Thanks again
September 24, 2013
Google Public Storage Jason Crissler
Absolutely the best storage facility ive ever used! The place is super clean and Donna the manager is the best! She always greets me with a smile and always wants to know if there is anything she can do for me! Great customer service! I would whole heartedly recommend this particular location to anyone!
September 19, 2013
Google Public Storage Jeff Plant
Donna is always thinking of how to help her clients make the right decision, for there best interest. That is while having fun doing it, always with a smile and laughter which is pretty unique today. The first time I was there she was helping a young couple figure out how to pay there bill , they didn't have much on the ball. She got them taken care in a nice friendly way. Nice Person Donna is.
September 16, 2013
Google Public Storage Jeanie Kelley
Donna was so helpful making sure I got the right size storage, making sure I understood how to make my payments and answering all my questions. She was very polite and helpful, if I ever needed a storage again, I would love to go back to her.
September 12, 2013
Google Public Storage Arne Rovick
Donna was most helpful and knowledgeable. All the paperwork (and there was a lot) was carefully explained. We toured the facility and it met my needs. I am a returning past customer. It is a convenient location.. I have always received courteous prompt service. Public Storage is number 1'
September 5, 2013
Google Public Storage Richard Conley
Donna is the best! Great service!
September 4, 2013
Google Public Storage JD Bregel
The property is clean and safe. When you're treated with courtesy and efficiency, it makes for a pleasant experience. When the treatment is consistent, you believe there are ethics and personal integrity involved. Thank you to the owner and to Donna for being consistently cheerful, trustworthy and efficient! When it comes to storage needs you have my vote!!
August 28, 2013
Google Public Storage Bryan Trottier
Donna was very informative and helpful. She is extremely friendly and a joy to work with. If you are in need of storage, go see Donna!
August 27, 2013
Google Public Storage Denise Evans
I have used this Public Storage locations at least twice. I must say that I have been quite satisfied with the customer service mostly because of Donna. She is always friendly & accommodating to your needs. I will rent from this location again if Donna is still an employee!!
August 24, 2013
Google Public Storage Robert Poretti
Donna is an example of what customer service should be. She makes renting storage space an extremely pleasant experience.
August 20, 2013
Google Public Storage kimberl tsoukalas
Donna the manager has been very helpful, we needed to move out of a larger unit into a smaller one. She was there helping us every step of they way, we are pleased with the location, but mostly are pleased with the helpful staff.
August 14, 2013
Google Public Storage Jo Clare Hartsig
I just signed up for auto pay on our business account. Donna talked me through the process since there were several previous passwords and user IDs. What could have taken a long time to figure out on my own took just a minute with her on the phone!
August 14, 2013
Google Public Storage Brian Bade
The price and location were right, and Donna was great!
August 11, 2013
Google Public Storage M David-Hample
We have no complaints about this facility. It is clean and well maintained. The prices are fair and Donna is a great manager. She is friendly, professional, and provides overall great service.
August 3, 2013
Google Public Storage Kathleen Johnson
Donna has been a great help to me. Her knowledge of her profession and her dedication in helping you to make a good choice by giving you much information of what is available and what will work out the best for your needs. She has a great personality and is fun talking to about my needs, cost saving, size of storage unit. She made me feel comfortable in my moving transaction as I had so much pressure, stress in my moving from a townhouse to a single level Senior apartment. Her ability to work with many types of people, shows she has experiences in people pleasing. She even made a call to me after all my moves were done to see if everything worked out the way I wanted it. Offering me help anytime If needed. Thank you Donna for your friendly and helpful ways of making my moving experience a smooth and successful one,
July 31, 2013
Google Public Storage Jonathan Blanchard
I'm here in the office about to vacate my unit and I have to say that my experience here has been great. Donna has been very helpful and friendly. I would recommend this storage facility.
July 20, 2013
Google Public Storage S jaap
Convenient location, great service, friendly management! Donna is wonderful! It was so easy to reserve a unit online and sign my lease online also which saved a bunch of time. I would recommend this storage location to any friend or family member.
July 10, 2013
Google Public Storage Dita Jackson
She very heplful and friendly thanks for her help
July 1, 2013
Google Public Storage Brad Norris
Donna has been very helpful and is an asset to Public Storage
June 17, 2013
Google Public Storage Phillip Smith
Very Happy with the facility and service. Thanks Donna!
June 15, 2013
Google Public Storage Gail Hyer
I've kept my stuff at Public Storage for more than a year. Donna is the person at PS who has always helped me. She's a great representative for her company -- she's kind, friendly, helpful, alert to what's going on all around the property, and she and the staff keep the property neat and clean. I recommend Public Storage highly.